Summary

As Steve Jobs said in 1997 when introducing the Apple Store Online: “We make amazing products. We should have an amazing purchasing experience.” Twenty-five years on, the Apple Store Online is one of the world’s biggest and most successful e-commerce sites. Our global mission is to bring a flawless, high-quality, digital retail experience to all of our customers. In Retail Customer Care, our team can bring this experience to life. Inclusion is a shared responsibility and we hold ourselves and one another accountable for bringing everybody in. The Learning and Quality team is looking for a driven individual who believes that the customer experience is at the heart of what we do and works tirelessly to help our teams achieve just that.

Description

In this role, you will work with the quality and learning team (in the region and worldwide) as well as collaborate with the Retail Customer Care leadership. Through targeted contact review, you will be responsible for helping identify business trends and insights, demonstrating that to craft a framework that guides the business to understand what matters to the Retail Customer Service leadership and customers in your region. A Quality Program Manager will participate in weekly business reviews, provide insights from both their own and other coaching contact reviews and are responsible for quality analysis and reporting. You will need to be regularly lead and participate in calibration activities, be an expert in quality standards and align the teams with these standards. You will also need a deep knowledge of the business, performance management and vendor management practices. It is important that you are able to articulate and analyze customer expectations and happiness, service trends and professional ethics and operational policies and procedures are followed. A Quality Program Manager is responsible in supporting and guiding their respective sites and business partners to achieve goals in customer happiness and quality performance and includes building behavior based coaching plans based on qualitative and quantitative insights. This work will be achieved through influencing management, adopting best practices and effective root cause analysis on the reasons for customer dissatstifaction or lack of adherence to customer and business critical processes and practices. This is all done through the lens of As one of multiple quality program managers for the region, you will also partner with your peers to set the direction and provide consistency across the network.

Minimum Qualifications

• Proficiency in English and Bahasa Malay / Indonesia is a must, in order to provide customer support to the Southeast Asia market
• Makes space to listen, learn, and amplify diverse perspectives and experiences
• Actively seeks out opportunities to champion and celebrate inclusion and diversity

Key Qualifications

• Ability to work with and influence cross-functional business partners to build and achieve strategic quality objectives and goals
• Adapt to changing environments, technology, and processes
• Commit to results with a high degree of determination
• Champion trust and build strong business partnerships
• Superb written and interpersonal skills
• Ability to work efficiently under deadlines with numerous projects on hand
• Strict adherence to company policy on confidential materials

Education & Experience

All candidates who meet the key qualifications are encouraged to apply.

Additional Requirements

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

We are looking for Confident and highly motivated individuals.

If you are a fast learner and have great communication skills, you are highly suitable.

We welcome all housewives who want to work from home.

Flexible working hours

Job scope as follows:

-Arrange sales appointments with new prospects

-Contact existing clients to update them on new company updates

-To coordinate Admin work and sales services

-You need to be independent and disciplined.

You can work from home some days of the week.

Monthly salary Range $3,000-$6,000

As Technical Delivery Manager (TDM) for Data Governance initiatives, you will be responsible for overseeing and ensuring the successful implementations. The role involves coordinating with cross-functional teams, understanding business requirements, and ensuring the alignment of technical solutions with data governance objectives. Key responsibilities for this role are:

• Project Leadership: Lead planning, execution, and delivery of Business Glossary, Metadata management and Data lineage solution, ensuring alignment with organizational goals and objectives.

• Requirements Analysis: Collaborate with business stakeholders to gather and analyse requirements, translating them into actionable project plans.

• Tool Selection and Implementation: Oversee selection and implementation of metadata management tool, ensuring it meet the organization's needs and integrate effectively with existing systems. Conduct POCs involving new data technologies. Prioritize implementation scope for incremental coverage; Independently install, customise and integrate software packages and programs. Maintain and recommend software improvements to ensure a platform centric management of software applications

• Lifecycle Management: Manage full lifecycle of metadata management and data lineage initiatives, from conception and design to implementation, maintenance, and optimization of end to end data lineage extraction; provide remediation for broken data lineage across multiple technologies, products and platforms. Review & deliver documents such as solution design, program specifications for target solutions

• Cross-Functional Collaboration: Work closely with cross-functional teams, including data stewards, IT professionals, and business analysts, infrastructure & information security teams, to ensure a cohesive and integrated approach to metadata management and data lineage; Create frameworks, technical features which helps in establishing end to end data lineage for Critical Data Elements

• Quality Assurance: Implement quality assurance processes to ensure the accuracy, consistency, performance & SLA monitoring and completeness of metadata and data lineage information in SIT, UAT and production environment

• Vendor Management: Coordinate with vendors providing metadata management solutions, overseeing their contributions to the successful implementation of the projects.

• Project Management & Risk Management: Plan, execute, and deliver metadata management and data lineage projects within scope, on time, and within budget. Identify and mitigate risks associated with metadata management and data lineage projects, ensuring compliance with industry standards and regulations.

• Training and Documentation: Provide inputs for training programs and ensure documentation to enhance understanding and adoption of metadata management and data lineage best practices within the organization.

• Performance Monitoring: Establish key performance indicators (KPIs) to monitor the performance of metadata management and data lineage initiatives, making adjustments as needed to meet objectives.

• Stakeholder Communication: Maintain transparent and effective communication with stakeholders, providing regular updates on project progress, challenges, and resolutions. Convey technical concepts to non-technical stakeholders in simple ways.

• Continuous Improvement: Drive continuous improvement initiatives, staying abreast of industry trends and emerging technologies to enhance Business Glossary, Metadata management and Data lineage capabilities within the organization.

Key Responsibilities

Project Coordination:

• Assist in the planning, implementation, and tracking of workplace learning projects.
• Coordinate with clients to understand their needs and tailor training solutions accordingly.
• Maintain project documentation, including project plans, reports, and meeting minutes.

Stakeholder Management:

• Liaise with clients, trainers, and other stakeholders to ensure smooth project execution.
• Conduct regular check-ins with clients to provide updates and gather feedback.
• Manage relationships with funding bodies and ensure compliance with grant requirements.

Training Delivery:

• Deliver training programs, workshops, and seminars as per client requirements.
• Facilitate On-the-Job Training (OJT) sessions, providing hands-on support and guidance to trainees.
• Develop and update training materials and resources to ensure relevance and effectiveness.

Training Needs Analysis (TNA):

• Conduct comprehensive Training Needs Analysis (TNA) to identify skill gaps and training requirements.
• Collaborate with clients to design customized training solutions based on TNA findings.
• Evaluate the effectiveness of training programs and make recommendations for improvements.

Administrative Support:

• Prepare and manage project budgets and financial reports.
• Handle administrative tasks such as scheduling, logistics, and resource allocation.
• Assist in the preparation of training materials and other project-related documents.

Developing On-the-Job Training Blueprints:

• Needs Analysis: Conduct thorough needs assessments to identify skill gaps and training requirements within the client organization.
• Training Design: Create detailed on-the-job training blueprints that outline learning objectives, content, activities, and assessment methods tailored to the client's specific workplace environment and goals.
• Collaboration: Work closely with subject matter experts, team leaders, and employees to gather input and ensure the training content is relevant and practical.
• Customization: Develop customized training materials and resources, including job aids, checklists, and instructional guides that support effective on-the-job learning.
• Integration: Ensure that on-the-job training programs are integrated with other learning and development initiatives, aligning with the overall organizational learning strategy.
• Monitoring and Evaluation: Implement mechanisms to monitor the effectiveness of on-the-job training programs, including feedback collection, performance tracking, and continuous improvement.
• Documentation: Maintain comprehensive documentation of training blueprints, including objectives, methodologies, and evaluation criteria for future reference and replication.

Benefits:

· Salary + Allowance + Fixed Monthly Bonus

· 14 days Annual Leave

· Dental & Medical Benefits

· 5 Days work week (M-F 9am – 6pm, alternative Sat 8am-2pm, based upon duty roster)

· West region work location

Job Description:

We are looking for a dedicated and detail-oriented Customer Service Associate to join our team. The ideal candidate will be responsible for handling a high volume of quotations and sales orders, managing customer enquiries, processing claims, and collaborating with various stakeholders to ensure smooth operations. This role requires excellent communication skills, a strong customer service mindset, and the ability to work efficiently in a fast-paced environment.

Key Responsibilities:

Handle and process a large volume of quotations and sales orders within the stipulated target time, including verifying and rectifying part number errors on the orders. Respond to customer enquiries via phone, email, and web chat in a prompt, courteous, and professional manner. Process claims arising from shipment delays, defective items, wrong pricing, and other issues. Collaborate with internal and external stakeholders to resolve any issues related to customer orders, including requesting lead time changes from suppliers. Encourage customers to place orders online through the e-commerce store.

Qualifications:

· Minimum GCE “O” Level Qualification.

· At least 1 year of experience in order processing and handling customer enquiries.

· Positive work attitude, self-driven, independent, and a team player with a strong customer service mindset. Excellent communication and interpersonal skills.

· Detail-oriented with a strong focus on accuracy. Ability to multitask and work under pressure.

· Adaptable to a fast-paced working environment with a sense of urgency.

· Proficiency in Microsoft Office (Powerpoint, Excel, Word and Outlook)

Benefits:

· Up to $2700 + Transport & Flexible Benefit Allowance + Variable Bonus + AWS

· Medical Benefits

· Shift roster 8.00am-5.30pm / 8.30am-6.00pm (weekend work required)

· Tanjong Pagar work location

Job Description:

We are looking for a passionate and dedicated Customer Care Specialist to join our team. The ideal candidate will be responsible for providing outstanding customer service, addressing customer inquiries, resolving complaints, and ensuring high levels of customer satisfaction. This role requires excellent communication skills, a friendly demeaner, and the ability to handle various customer interactions efficiently.

Key Responsibilities:

Attend to enquiries primarily through incoming calls via the hotline or other channels such as email. Understand customers’ needs and provide quick, accurate, and satisfactory answers to their queries. Handle various types of calls, including but not limited to: Concession-related matters (lost card/replacement procedure, extension issues, application issues). Filing claims for customers (over-deduction, failure to exit, double deduction). Point-to-point enquiries from customers. SimplyGo-related issues (simple technical issues, investigation of mismatch fare). Perform outbound calls to customers who leave callback requests. Ensure proper recording of conversations with customers in the call centre system. Meet or exceed all individual and team key performance indicators (KPIs) set by management. Maintain a positive and helpful approach in interactions with all customers. Perform other ad hoc duties as assigned by Team Leaders or Supervisors.

Qualifications:

· Minimum Diploma qualification.

· Previous experience in a call centre or customer service role is highly preferred.

· Able to work during weekends and perform overtime when necessary.

· A team player with good interpersonal and communication skills.

· Self-motivated and able to work independently with minimal supervision.

· Chinese and English language skills for liaising with clients

Benefits:

· Up to $2000 + Transport & Flexible Benefit Allowance + Variable Bonus + AWS

· Medical Benefits

· Split shift roster, work 4 days rest 1 day, work 4 days rest 2 days, work 3 days rest 1 days (Early shift start-7.45am, Late shift end-11pm)

Job Description:

We are seeking a dedicated and proactive Customer Support Specialist to join our team. The ideal candidate will be responsible for providing exceptional customer service, resolving customer issues, and ensuring a positive customer experience. This role requires excellent communication skills, problem-solving abilities, and a strong customer service mindset

Key Responsibilities:

Handle the sale of CEPAS cards and allied products at ticket or concession card replacement offices located at various MRT stations or bus interchanges. Assist customers with top-ups, card refunds, or card claims in a prompt and courteous manner. Assist with dispatch duties to different stations when required.

Qualifications:

· Minimum GCE ‘N’ or ‘O’ Level qualification.

· Chinese and English language skills for liaising with clients

· Strong customer service mindset.

· Willingness to work rotating shifts, weekends, and public holidays.

Responsibilities:

• Collaborate with the sales team to achieve or exceed a minimum monthly sales target.
• Assist in servicing customers by conceptualizing machine processes, drafting proposals, and preparing quotations.
• Support the Project Manager in capacity planning to ensure project timelines are met, utilizing a Master Project Schedule.
• Coordinate with internal and external designers to meet customer requirements and ensure their needs are fulfilled.
• Monitor projects to ensure timely delivery of goods.
• Participate in new business development across various industries.
• Engage in public relations by managing relationships with overseas partners and customers.

Requirements:

• Min 3 years experience in Manufacturing Automation Machines
• CAD Software Knowledge is required

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

EA License No: 24C2352
EA Personnel No: R24123724
EA Personnel Name: Tiffany Ng Xin Yi

Position: Customer Service Assistant

Salary Range: $1,800 - $2,600

Responsibilities:

• Schedule appointments for installations at customers' homes.
• Achieve targets set for arranging appointments.
• Plan, set, and arrange routes by region/area for weekly installation and servicing schedules.
• Attend to customer inquiries and complaints, ensuring closure of all cases.
• Send out reminders and confirmations to customers regarding installation and servicing.
• Perform ad hoc administrative tasks as assigned by the General Manager.
• Provide basic solutions to customers over phone calls to rectify issues. If the issue cannot be resolved over the phone, arrange for a technician to visit and resolve the case, ensuring closure.
• Encourage customers to leave positive reviews on our purchase and social platforms.

Requirements:

• Strong organizational and planning skills.
• Excellent communication and customer service skills.
• Ability to handle and resolve customer complaints effectively.
• Proficiency in using scheduling and administrative software.
• Ability to work independently and as part of a team.
• Positive attitude and proactive approach to problem-solving.
• "O" Level and above or equivalent

Job Highlights

• Good advancement opportunities
• Comprehensive training provided
• Quarterly spa incentives
• Job Description
• Join an expanding wellness and aesthetics group of companies
• Good advancement opportunities
• More than 70% chance of promotion in first year of work

Responsibilities:

• Provide good customer service
• Attend to client inquiries
• Schedule appointments
• Introduce promotional offers
• Uphold the company’s excellent image
• Cashiering and do end of day sales settlement
• Assist to manage therapists

Requirements:

• 5 days work each week
• Work shift 10:45am - 9:15pm
• Able to work up to 5 weekends each month
• Basic PC skills required
• Able to work independently without supervision
• Meticulous and fast learner
• Friendly and warm personality
• Comprehensive training provided
• Sales and/or customer service background an advantage

Benefits:

• 5 days work only
• 8 branch locations near MRT (Station at a branch near you)
• Quarterly spa treatment incentives

About Us:

• A leading traditional beauty and wellness
• Operating for more than 10 years with a power customer base of 100,000 under our TCM Wellness and Beauty with over 20 outlets

Responsibilities:

• Lead a team to achieve outlet’s sales target and productivity.
• Responsible for daily outlet operations such as handling of customer complaints, motivate staff morale, provide guidance & coaching to staff
• Good in leadership and daily operations planning
• Possess a good sales initiative in selling and customer service
• Only candidates in relevant industry will be considered

Benefits:

• Near MRT
• Sales Incentives and monthly incentive
• Birthday surprise
• Attractive annual leave and medical leave
• Happy, united, and political free working environment.
• Good career growth & development opportunities
• Competitive salary & work benefit package
• Internal Training opportunities
• Passionate, energetic & fun working culture
• Attractive remuneration package and incentives

Job Description:

• Identify the needs and extend professional advice and solutions to customer
• Conduct sales pitch to the customer and convert them into a long-term customer
• Provide exceptional customer experience and maintaining a high level of service standards
• Maintain a good after-sales relationship with the customer and see that their inquiries are managed promptly
• Provide professional body analysis and recommend a suitable range of treatments to customer
• Engage and establish relationships with the customer from the daily-assigned pool of leads
• Promoting the company’s services to the customer
• Achieve and exceed sales targets

Requirements:

• At least 5 years and above in the industry and with relevant experience.
• Possess a good learning attitude to excel in all areas.
• Good career opportunities as we are growing fast and steady.

Beauty Manager Role:

• Oversee daily salon operations
• Organize employees’ shifts, considering peak times and seasonality
• Order beauty products, like creams and essential oils and replenish stock
• Arrange for regular maintenance services for all equipment
• Apply hygiene practices across all beauty stations
• Ensure all beauty treatments meet high-quality standards
• Maintain staff records, including salaries and working schedules
• Receive payments from clients and track all transactions
• Keep updated records of costs and revenues (e.g. daily, monthly and quarterly)
• Run online competitions to attract new customers

About Us:

• A leading traditional beauty and wellness
• Operating for more than 10 years with a power customer base of 100,000 under our TCM Wellness and Beauty with over 20 outlets

Responsibilities:

• Lead a team to achieve outlet’s sales target and productivity.
• Responsible for daily outlet operations such as handling of customer complaints, motivate staff morale, provide guidance & coaching to staff
• Good in leadership and daily operations planning
• Possess a good sales initiative in selling and customer service
• Only candidates in relevant industry will be considered

Benefits:

• Near MRT
• Sales Incentives and monthly incentive
• Birthday surprise
• Attractive annual leave and medical leave
• Happy, united, and political free working environment.
• Good career growth & development opportunities
• Competitive salary & work benefit package
• Internal Training opportunities
• Passionate, energetic & fun working culture
• Attractive remuneration package and incentives

• Diploma / Bachelor's degree in a related filed or equivalent experience.
• Minimum 1 year of experience in installation of Electricla and communication infrastructures.
• Prior experience in Railway preferred.
• Oversee the installation of various systems, equipment or machinery.
• Ability to work in a fast-paced environment.
• Team player with good interpersonal and communication skills
• Able to work indepdently with minimum supervision.
• Candidate with 5+ years of experience will be considered for Managerial role.

Customer Service / Up to $3000 + OT + VB + Incentive

Ø Up to $3000 + OT + VB + Incentive

Ø Opportunities for personal/career development.

Ø 2year relevant experience as customer service

Ø Able to communicate with Chinese-speaking clients

Ø Comfortable working in the funeral industry

RESPONSIBILITIES:

· Handles phone-manning

· Data entries and record keeping

· Provide best solution or alternative to complaints

· Work closely with operations department

· Other ad-hoc duties assigned

REQUIREMENTS:

· Diploma holder with a minimum of 2 years of customer service experience

· To converse well in both English and Chinese (to speak with Chinese-speaking clients)

· Possesses IT knowledge

· Good listening skills

· Able to work in fast-paced environment

· Good team player with good interpersonal communication and presentation skills

· Self-motivated, meticulous, and independent

· Able to do shift work, and work on Public Holidays and Overtime

OTHER INFORMATION:

· Location: Geylang Bahru

· Working Days/Hours: alternate 5 and 6 days (8am to 5pm)

· Salary: Up to $3000 + OT + VB (salary will commensurate according to experience & qualifications)

· The Company strives to achieve employee satisfaction and provides conducive working environment, attractive incentives and remuneration to all staff.

Please indicate the below information in your resume:

• Current & Expected salary
• Reason(s) for leaving
• Availability to commence work

We regret only short listed candidate will be notified. All applications will be treated with the strictest confidence.

Working Arrangement

Location: Thomson Plaza

Work Days: Tuesday - Friday (10am - 7pm)

Work Days: Saturday (8am - 6pm)

Job Responsibilities

• Acquire and maintain strong knowledge of the organisation's programmes, services and processes

• Keep abreast of latest MOE initiatives to stay relevant with customers' needs

• Actively promote and upsell programmes to both prospective and existing customers

• Attend to customers' needs and enquiries in a prompt and service-oriented manner

• Build rapport and maintain a positive relationship with all customers

• Handle all walk-ins, phone and online enquiries in a professional and customer-oriented manner

• Handle registration, student movements (transfers / withdrawals) and payment collection in accordance with the centre's SOPs

• Maintain an updated record of customer interactions, including inquiries, feedback and complaints

• Escalate unresolved customers' feedbacks and grievances promptly to the Centre Manager or Management

• Provide support and assistance to teachers and students whenever required

• Maintain a strong communication link between teachers and parents to ensure a seamless client experience

• Assist in other adhoc duties as assigned

Job Requirements

• Minimum Diploma holder

• Strong proficiency in spoken and written English

• Comfortable to speak and write in Mandarin Chinese

• Possess emotional maturity and passion for customer service

• Good team player with ability to work with minimal supervision

• Able to work shift hours and on weekends (4 weekdays and 1 weekend)

• Able to travel to other branch if required (relief duty: Thomson Plaza/Century Square/Oasis Terraces)

*Position and remuneration can be negotiated based on the candidate's relevant experience(s).

*We regret to inform that only shortlisted candidates will be contacted.

Job Highlights

• Good advancement opportunities
• Comprehensive training provided
• Quarterly spa incentives
• Job Description
• Join an expanding wellness and aesthetics group of companies
• Good advancement opportunities
• More than 70% chance of promotion in first year of work

Responsibilities:

• Provide good customer service
• Attend to client inquiries
• Schedule appointments
• Introduce promotional offers
• Uphold the company’s excellent image
• Cashiering and do end of day sales settlement
• Assist to manage therapists

Requirements:

• 5 days work each week
• Work shift 10:45am - 9:15pm
• Able to work up to 5 weekends each month
• Basic PC skills required
• Able to work independently without supervision
• Meticulous and fast learner
• Friendly and warm personality
• Comprehensive training provided
• Sales and/or customer service background an advantage

Benefits:

• 5 days work only
• 8 branch locations near MRT (Station at a branch near you)
• Quarterly spa treatment incentives

About Us:

• A leading traditional beauty and wellness
• Operating for more than 10 years with a power customer base of 100,000 under our TCM Wellness and Beauty with over 20 outlets

Responsibilities:

• Lead a team to achieve outlet’s sales target and productivity.
• Responsible for daily outlet operations such as handling of customer complaints, motivate staff morale, provide guidance & coaching to staff
• Good in leadership and daily operations planning
• Possess a good sales initiative in selling and customer service
• Only candidates in relevant industry will be considered

Benefits:

• Near MRT
• Sales Incentives and monthly incentive
• Birthday surprise
• Attractive annual leave and medical leave
• Happy, united, and political free working environment.
• Good career growth & development opportunities
• Competitive salary & work benefit package
• Internal Training opportunities
• Passionate, energetic & fun working culture
• Attractive remuneration package and incentives

Beauty Manager Role:

• Oversee daily salon operations
• Organize employees’ shifts, considering peak times and seasonality
• Order beauty products, like creams and essential oils and replenish stock
• Arrange for regular maintenance services for all equipment
• Apply hygiene practices across all beauty stations
• Ensure all beauty treatments meet high-quality standards
• Maintain staff records, including salaries and working schedules
• Receive payments from clients and track all transactions
• Keep updated records of costs and revenues (e.g. daily, monthly and quarterly)
• Run online competitions to attract new customers

About Us:

• A leading traditional beauty and wellness
• Operating for more than 10 years with a power customer base of 100,000 under our TCM Wellness and Beauty with over 20 outlets

Responsibilities:

• Lead a team to achieve outlet’s sales target and productivity.
• Responsible for daily outlet operations such as handling of customer complaints, motivate staff morale, provide guidance & coaching to staff
• Good in leadership and daily operations planning
• Possess a good sales initiative in selling and customer service
• Only candidates in relevant industry will be considered

Benefits:

• Near MRT
• Sales Incentives and monthly incentive
• Birthday surprise
• Attractive annual leave and medical leave
• Happy, united, and political free working environment.
• Good career growth & development opportunities
• Competitive salary & work benefit package
• Internal Training opportunities
• Passionate, energetic & fun working culture
• Attractive remuneration package and incentives

Job Description:

• Identify the needs and extend professional advice and solutions to customer
• Conduct sales pitch to the customer and convert them into a long-term customer
• Provide exceptional customer experience and maintaining a high level of service standards
• Maintain a good after-sales relationship with the customer and see that their inquiries are managed promptly
• Provide professional body analysis and recommend a suitable range of treatments to customer
• Engage and establish relationships with the customer from the daily-assigned pool of leads
• Promoting the company’s services to the customer
• Achieve and exceed sales targets

Requirements:

• At least 5 years and above in the industry and with relevant experience.
• Possess a good learning attitude to excel in all areas.
• Good career opportunities as we are growing fast and steady.

Project responsibilities:

· Lead global, multi-functional teams on projects fostering team accountability and ensuring the delivery of high-quality value.

· Communicate effectively across all organizational levels and champion organizational change processes.

· Coach our teams to embrace flexibility and foster innovation while balancing firm standards and practices.

· Engage and partner with stakeholders, internal teams, vendors, and dependent teams in a multifaceted environment for effective teamwork and project success.

o Partner, collaborate, and manage stakeholders, vendors, and dependent teams.

o Lead the project team to become self-organized.

o Help the team achieve high performance.

o Tactically identify dependencies and blockers, track and help mitigate them accordingly.

o Support the project sponsor/owner by providing regular status updates and tracking all the high risks and dependencies with proper mitigation steps documented.

Qualifications:

· Excellent communication, presentation, and coordination skills

· Ability to lead teams consisting of vendors, contractors, and full-time employees.

· A go-getter with an attitude to see opportunities in challenging situations.

· Minimum 8+ years of experience leading projects in multinational companies using Waterfall methodology.

· Minimum 5+ years leading large-scale transformation programs, involving business process and change, organization change, and multiple large-scale technology components.

· Experience as program manager, project manager, and delivery lead.

· Experience delivering diverse and large-scale projects in a large enterprise-scale environment.

· Experience working with technical teams, architecture, and 3rd party suppliers/providers.

· Experience in leading and working with cross-functional teams covering end-to-end project delivery.

Job Descriptions:

• Achieve sales and profit objectives set by management.
• Analyze market trends and develop sales strategies.
• Initiates and coordinates development of action plans to penetrate new markets.
• Demonstrates ability to interact at corporate levels.
• Understand our customers’ needs and ensure high levels of client's satisfaction.
• Provides timely, accurate, competitive pricing on all completed prospect applications submitted for pricing and approval, while striving to maintain maximum profit margin.
• Creates and conducts proposal presentations and RFP responses.
• Provides expertise and consultancy in smartcard products, contactless and future evolutions, and works with the technical teams in order to define and implement solutions.

Job Requirement:

• Degree, preferably in Electronics or Computer Engineering.
• At least 4 years of sales experience within the Smart Card industry will be an added advantage.
• Solid team player who is objective-driven.
• Proven track records of achieving sales targets.
• Excellent interpersonal and customer relations skills.
• Strong understanding of customer and market dynamics and requirements.
• Excellent personal character, commitment, organizational, selling & project management skills, and work habits.
• Highly-mobile and able to travel frequently at short-notice.
• Knowledge and relevant experience in Smart Card and Telco/Banking relevant industry

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to leo.tang(at)trustrecruit.com.sg

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Tang For Farn (Leo)

EA Personnel Reg No: R24121981

Safety Manager/Up to $8000

RESPONSIBILITIES:

· Advise management on EHS legal and other requirements, including their changes.

· Ensure provision in legal requirement such as WSH Act and WSH (Construction) Regulations

are complied with.

· Review company’s safety performance and formulate measures to achieve continuous improvement.

· Review company safety resources and provide recommendations to management to meet

· EHS requirement.

· To arrange with senior management and laisse with projects to conduct monthly safety site

walk.

· Fulfil any additional responsibilities assigned by the Project/Site Manager

REQUIREMENTS:

· Accredited WSHO and ECO with a minimum of 5 years of experience in the relevant field.

· Must Possess a Bachelor in Engineering or Environmental Health and Safety.

· Possess safety SHARP Award

· Demonstrated proficiency in organizational, interpersonal, and leadership skills.

· Capable of leading WSHOs, offering supervision, guidance, and instructions to all safety

· personnel.

· Sound understanding of government regulations pertaining to Occupational Safety, Health,

· and Environmental domains.

· Well-versed in OSH/ISO documentation.

OTHER INFORMATION:

· Location: Balestier

· Working Days/Hours: 6 days 8am to 530pm

· Salary: Up to $8000 (salary will commensurate according to experience & qualifications)

· The Company strives to achieve employee satisfaction and provides conducive working environment, attractive incentives and remuneration to all staff.

Please indicate the below information in your resume:

• Current & Expected salary
• Reason(s) for leaving
• Availability to commence work

We regret only short listed candidate will be notified. All applications will be treated with the strictest confidence.