• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople

COMPANY DESCRIPTION

THKMC was incorporated on 13 October 2011 as a charity to provide multiple social and welfare services to the community at large, and achieved an Institute of Public Character (IPC) status on 18 November 2011. THKMC is the charitable arm of Thye Hua Kwan Moral Society, which lives by the mission To Serve Mankind to help anyone who needs help regardless of their race, religion, colour, language, creed and culture. THKMC today serves more than 70,000 beneficiaries through more than 70 programmes across five Services, which include Disability, Early Intervention for Children, Family, Seniors' Community, and Therapy.

RESPONSIBILITIES

• Managing potential client referral and conducting home visits to assess eligibility for intake into SCS services.
• Work with partner agencies and stakeholders, referring the clients and/or caregivers to those that can address their needs such as financial aid, healthcare, therapy etc.
• Providing information on details of services to new clients and their caregivers as well as family members.
• Engaging clients in a professional and respectful manner to understand needs and build rapport with clients and caregivers.
• Assist with the HH team on projects on basic to moderate palliative care needs clients.
• Compiling and providing timely submission of reports to the management and relevant external agencies for continuity of care
• Assist to conduct monthly financial waiver assessments and 6-monthly reviews to ensure the maintenance of well-being of clients.
• Attend to feedback and queries from clients and caregivers.
• Other ad hoc duties if applicable

• At least a Diploma in Social Service, Psychology, Counseling or any other related disciplines

About the Role:

The Senior Project Manager (Mechanical) is responsible for overseeing and managing the installation of aircons and mechanical ventilation (ACMV) system in buildings.

This role involves leading a team of competent project manager, project engineers, BIM modellers, quantity surveyors, site supervisors and skilled workers in tendering for projects, procuring materials, equipment and manpower, coordinating with stakeholders, installation of the ACMV system, conduct of testing and commissioning of the ACMV system, as well as contract administration.

Job Description:

1. Team Leadership

• Lead, supervise, and mentor a team of ACMV engineers, supervisors and skilled workers.
• Foster a collaborative and high-performance work environment.
• Provide ongoing training and development opportunities for the team

2. Stakeholder Management

• Coordinate with main contractor, MEP contractors as well as other trades subcontractors to ensure smooth execution of works.

3. Technical Expertise

• Provide technical guidance and support to engineers, supervisors and skilled workers in executing their works according to technical specifications and drawings, as well as prevailing codes and regulations.
• Ensure smooth execution of works in timely manner to meet project schedule.
• Stay updated on industry trends, new technologies, and advancements in aircon systems.

4. Budget Management

• Manage the project budget in materials and manpower.
• Monitor expenses, analyze budget variances, and implement cost-saving measures.

5. Compliance and Safety

• Ensure compliance with industry regulations, safety standards, and company policies.
• Implement and enforce safety protocols to ensure the well-being of employees and customers.

6. Reporting

• Provide updates to senior management on departmental performance and challenges.

7. Continuous Improvement

• Identify opportunities for process improvement and implement best practices.
• Stay informed about emerging technologies and methodologies in aircon repair and maintenance

Requirements:

• Bachelor's degree in Mechanical Engineering
• Proven experience in management and execution of aircon and mechanical ventilation (ACMV) works
• Strong leadership and team management skills
• Excellent communication and interpersonal skills
• Knowledge of safety regulations and industry standards
• Certification in ACMV systems or related field is advantageous

• Providing accounting and administrative support to ensure accurate customer and supplier accounts.
• Receiving, processing and filing paperwork related to financial transactions.
• Managing petty cash transactions and overseeing invoice and payment processing.
• Ensuring compliance with financial regulations and guidelines specific to the construction industry.
• Assisting with internal and external audits to verify financial operations.
• Generating reports on project progress and expenses for management review.
• Analyzing financial data to identify discrepancies and areas for cost reduction.
• Working closely with the accounts manager and project management staff to ensure proper compliance with accounting procedures.

Benefits:

• Attractive Compensation: Earn up to $5,500 basic salary, plus a variable bonus based on performance.
• Leadership Role: Take charge of operations and lead a dedicated team to drive efficiency and success.
• Work-Life Balance: Structured 5- and 6-day work weeks, with time off in lieu for public holidays.
• Professional Growth: Opportunities to refine and implement operational management systems and best practices.
• Positive Work Culture: Be part of a team that values strong leadership, teamwork, and operational excellence.

Job Description:

We are seeking an experienced and driven Operations Manager to oversee the daily operational activities and ensure smooth functioning across departments. You will be responsible for managing teams, improving operational processes, and maintaining high standards of quality and efficiency. This role requires strong leadership, excellent communication skills, and a passion for driving team success. If you thrive in a fast-paced environment and have a talent for operational management, we want you on our team!

Roles & Responsibilities:

• Lead daily morning briefings, delegating tasks to Team Leaders and ensuring smooth workflow.
• Oversee budget updates and monthly scheduling, including standby and night services.
• Manage feedback from clients and staff, addressing complaints and ensuring service quality.
• Enhance operational efficiency by reviewing and updating SOPs, forms, and processes.
• Provide guidance and support to the operations team, ensuring their well-being and addressing HR matters such as leave, overtime, and recruitment.
• Report to the Managing Director on all operational matters and handle additional ad-hoc duties as assigned.

O-level, Diploma, A-level and university students are welcome to apply!

• Familiar with PSLE and O-level English and Chinese syllabus
• Required to communicate and build relationships with parents and students
• Able to commit full days every Saturday and Sunday from 9 am to 7.30 pm
• Coordinate with teachers, parents and students on timetabling and other operational, business and admin matters
• Advise customers on suitable courses. Having sales experience will be a bonus
• IT savvy and well-versed with Zoom, Google Meet and Google Workspace
• Coordinate staff timetabling and manage staff when required
• Assist in recruitment and other HR matters when required
• Able to relieve English/Chinese classes when required
• Able to assist in all other ad hoc matters

MISSION

The Admissions & Corporate Relations Manager is responsible for managing the school's admission process from inquiry to integration into the school.

Overseeing all admission events in collaboration with the Events department and working closely with the Marketing & Communication team to promote the school to attract new families, retain current families and form close working relationships with the school's current and potential Corporate partners.

The Admissions & Corporate Relations Manager manages a team of 5 members (executives and assistants) reporting directly to the Marketing Communications & Admissions Director.

Along with the Director of Admissions, the position establishes close working relationships with the Director of Finance, the Director of Parent Support Services, the Pedagogical Directors, Vice-Principals and the Head of School.

MAIN RESPONSIBILITIES

1. Admission and corporate relations strategy :

• Operationalise and implement strategic plans supporting the school's admissions objectives;
• Ensuring up-to-date, accurate data management of the “landscape” of the current student population and projected student numbers;
• Oversee the governance for admission exercise and processes and ensure the compliance with IFS standards and local environment;
• Oversee and guide the school's tours;
• Ensure smooth running of the Admissions processes and consistent service to prospective families;
• Develop personal rapport with prospective parents and students;
• In collaboration with the Marketing Communication Manager, oversee appropriate admissions campaigns and increase the school's intake;
• Act as a brand ambassador and present the school to prospective parents and students at internal and external events;
• Develop and implement an action plan for corporate relations, aiming to develop partnerships, donations, and higher IFS awareness and image among employees of these companies;
• Drive the collaboration and practical relationships between IFS's internal departments, Schools, feeder institutions and corporate partners.

2. Reporting and tools development :

• Implement and manage the parents/companies' CRM system to ensure a better customer experience, increase lead conversion rates and provide accurate student population data;
• Develop, monitor, and review resource management in collaboration with the department's Director to ensure optimal use of expertise, talent, and resources;
• Set up KPIs, producing regular qualitative and quantitative enrolment reports;
• Review the effectiveness of existing strategies to ensure the number of enrolments per intake meets the school's targets and objectives.

3. Team Management :

• Advise the department's Director on staff performance planning, review, appraisal and promotion exercises through developing, coaching, counselling, and motivating staff to enhance their work performance and contribution to the school.

KNOWLEDGE, SKILLS & ABILITIES

• Bachelor's degree, if possible, in the field of sales or customer relationships;
• At least six years of proven experience in sales or fundraising;
• Experience in education environments is an advantage;
• Effective communication skillset to engage with French and non-French families. Proficiency in French and English is a must;
• Excellent project management skills and the ability to manage multiple initiatives;
• Diplomatic influencing and relationship-building skills, to work with others and to convert initial enquiries into successful enrolments;
• Ability to maintain close and harmonious relations with work colleagues at all levels;
• Ability to demonstrate successful and effective customer relations, communication and customer care skills;
• A high level of attention to detail, particularly concerning population data and projections or similar data sets;
• Proficiency in office software and web tools (e.g. Microsoft Office, Google office suite, SalesForce or similar software).

WORK CONDITIONS

• Full-time 42h/week.
• International Medical insurance covering maternity, dental, optical serious illness and much more.
• School fees reduction as well as a free after day care for children enrolled in IFS.
• 40 days annual leave.

If you are interested, please apply directly at IFS career portal https://www.ifs.edu.sg/careers/

1. Singapore Citizens or PRs are preferred;

2. It is best to have more than 3 years of work experience in HAIR SALON MANAGER , or It is best to have more than 8 years of work experience in HAIR STYLIST / HAIRDRESSER or HAIR SALON MANAGER.

3. The salary range is between SGD4000-7999.

4.Work 6 days a week, overtime on Saturday and Sunday, shift work system.

Interested applicant please email your resume at [email protected] or contact us at +65 86969408.

Singjob International Pte Ltd | Rainobw Deng | R1871429 | EA License No. 18C9193

Benefits:

· Salary + Allowance + Fixed Monthly Bonus

· 14 days Annual Leave

· Dental & Medical Benefits

· 5 Days work week (M-F 9am – 6pm, alternative Sat 8am-2pm, based upon duty roster)

· West region work location

Job Description:

We are looking for a dedicated and detail-oriented Customer Service Associate to join our team. The ideal candidate will be responsible for handling a high volume of quotations and sales orders, managing customer enquiries, processing claims, and collaborating with various stakeholders to ensure smooth operations. This role requires excellent communication skills, a strong customer service mindset, and the ability to work efficiently in a fast-paced environment.

Key Responsibilities:

Handle and process a large volume of quotations and sales orders within the stipulated target time, including verifying and rectifying part number errors on the orders. Respond to customer enquiries via phone, email, and web chat in a prompt, courteous, and professional manner. Process claims arising from shipment delays, defective items, wrong pricing, and other issues. Collaborate with internal and external stakeholders to resolve any issues related to customer orders, including requesting lead time changes from suppliers. Encourage customers to place orders online through the e-commerce store.

Qualifications:

· Minimum GCE “O” Level Qualification.

· At least 1 year of experience in order processing and handling customer enquiries.

· Positive work attitude, self-driven, independent, and a team player with a strong customer service mindset. Excellent communication and interpersonal skills.

· Detail-oriented with a strong focus on accuracy. Ability to multitask and work under pressure.

· Adaptable to a fast-paced working environment with a sense of urgency.

· Proficiency in Microsoft Office (Powerpoint, Excel, Word and Outlook)

Find Out Even More At: https://tinyurl.com/mindflex-fulltime
Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)
Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

About Us:
MindFlex Education Pte Ltd is Singapore's #1 and largest Education Agency. Our team is highly focused on bringing the best value to our clients, whilst building an enjoyable and vibrant office culture. Cultivating and caring about our personnel remains at the heart of our company. We promote a fun-filled family-like environment with no overtime culture.
We are currently expanding and looking for fresh & enthusiastic talent to join our team. If you are a great team player with a good sense of responsibility and work ethic, do apply to for this role and we would love to get in touch with you!

Job Scope:
- Handle Day-To-Day Business Operations of Singapore's #1 Education Agency
- Attend to interested clients via various forms of warm leads (form orders, calls, WhatsApp, etc)
(no cold-calling at all!)
- Assist clients in shortlisting and recommending suitable tutor profiles based on their criteria
- Coordinate and arrange 1st tuition lesson for both clients and tutors
- Follow-up with any necessary administrative support and after-sales service
- Familiarize with and utilize custom-made company software which is focused on automation

Job Requirements:
- Friendly, Passionate and Energetic Team Player
- Organized and Good Administrative Skills
- Responsible and Strong Work Ethic
- Decent Typing Speed and Computer Skills
- Polite, Patient and Good Customer Services Skills
- Able to Commit for Minimum of 1 Year
- Poly & University Fresh Graduates are welcome, no experience required

Salary:
- Competitive salary structured towards helping employees grow with the company
- $2,700-$4,300/Month + CPF (inclusive of team incentives)
- Base starts from $2,500-$3,500/Month
- Attractive monthly team incentives from $200-$800/Month
- Clear Salary Progression, Annual Salary Review (Minimum 5-10% Increase)
- Management positions available (for candidates identified with leadership potential)

Working Hours:
- 4 Weekdays, 1 Weekend OR 3 Weekdays 2 Weekends
- 9.00am - 6.30pm
- Strictly No Overtime and No Bring-Work-Home Culture

Why Choose Us:
- Fun Working Environment with a Warm Company Culture
- Casual Working Attire, Relaxed Setting
- Spacious Office with Modern & Fun Entertainment Facilities (Pool Table, Playstation 5, Karaoke Set, Board Games, Massage Chair, Fully-stocked Pantry, etc.)
- Company Meals / Outings / Events / Bonding Activities
- Full Leave Benefits: PH, Annual Leave, Sick Leave
- Career Progression and Low Staff Turnover Rate
- Bright Hill MRT (Thomson-East Coast Line) at Doorstep of Office

Others:
- Shortlisted candidates will be contacted for a short interview over Zoom or Face-to-Face
- Signing of Non-Compete contract will be required upon successful employment

Benefits:

· $2,200 higher + Overtime + Variable Bonus

· 5.25 Days work week Mon-Fri 8am-5.30pm, alternative Sat 8am-12pm

· Macpherson work location

Job Description:

We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. The ideal candidate will be responsible for handling customer inquiries, scheduling service appointments, and providing exceptional customer service. This role requires strong communication skills, a customer-oriented attitude, and the ability to work in a fast-paced environment.

Key Responsibilities:

Handle phone calls from customers, addressing their inquiries and concerns promptly and professionally. Make appointments for customers for servicing or repair, ensuring efficient scheduling and coordination. Assist service advisors with call matters, providing support and ensuring smooth operations. Perform active calling to customers to remind them of upcoming service due dates and propose scheduled appointments. Respond to incoming emails from customers, addressing customer requests for servicing appointments. Handle general administrative duties as required to support the team and maintain efficient operations.

Qualifications:

· N level qualification

· Minimum 1 year experience in a customer service role, preferably in a call centre or automotive environment.

· Strong customer-oriented attitude with a high level of service commitment.

· Excellent communication and interpersonal skills.

· Hardworking, outgoing, and enthusiastic personality.

· Comfortable with working overtime when necessary.

· Basic proficiency in MS Office and data entry skills.

Ricardo is a fast-expanding automotive group and an established name with over 40 years’ experience in the automotive industry. The group's businesses include vehicle hire purchase financing operations (Ricardo Cars Pte Ltd), workshop operations (Ricardo Auto Centre Pte Ltd), insurance services (Ricardo Insurance Agency Pte Ltd) and property financing solutions for SMEs in Singapore (Ricardo Financial Services Pte Ltd).

Job Description

We are seeking an experienced and qualified Finance Manager to join us. The ideal candidate will have a proven track record in financial management and possess strong analytical, leadership, and decision-making skills.

Reporting to the Head of Credit and Finance, you are responsible for overseeing and managing Ricardo Group’s financial operations. You will drive value within the business through margin enhancement, lower costs and operational efficiencies, execute accurate reporting that enables sound analysis and financial recommendations, provide insights into business performance, develop new metrics for driving business performance relative to strategic priorities and minimizing risk, manage relationships with bankers, auditors and tax authorities, and ensure that the Group complies with financial regulations.

Responsibilities

• Financial Planning and Analysis: Manage a team that develops and manages strategic financial planning for the group, including forecasts and budgets; conduct financial analysis to identify trends, variances and opportunities for improvement; expenses, and provide insights and recommendations based on financial data to support strategic planning
• Financial Reporting: Focus on daily and month-end accounting to determine results, prepare and present full set of financial reports, including profit and loss statements, balance sheets, and cash flow statements on a consolidated basis; ensure compliance with accounting standards, regulations and company policies; coordinate with external auditors to facilitate audits and ensure timely completion
• Treasury Management: Develop and implement financial strategies to optimize the company’s financial performance. Monitor and forecast cash flow requirements, manage working capital, and optimize cost-efficiency.
• Stakeholder Communication: Collaborating with various stakeholders across the organisation to ensure finance processes are running efficiently. Managing various financial topics and providing ad-hoc support to the finance and new business teams

The candidate will be expected to lead and mentor the finance team, ensuring best practices in financial management.

Requirements

• LCCI Higher Accounting or Degree/Diploma in Accountancy, ACCA/CPA
• Proficient in financial software and possess strong Excel knowledge
• Min. 5 years of relevant work experience in a similar role, with at least 2 years in a managerial capacity
• Good knowledge of the Singapore Financial Reporting Standards, corporate tax and GST rules
• Excellent analytical and problem-solving skills, meticulous, and hands-on
• Strong communication and interpersonal skills, and a strong team player

Why Join Us?

• Opportunity for an adventure in empowered leadership to drive significant organisational transformation.
• Competitive salary and performance-based bonuses.
• Opportunities for professional development and career growth.
• Collaborative and dynamic work environment.

Remuneration

• Remuneration package is negotiable, commensurate to expectation and experience
• $5,000 onwards
• AWS and Variable Bonus
• 5-day work week
• 14 days annual leave

Job Description

• Supervise daily shop operations, retail sales, inventory controls, and other relevant duties
• Supervise and guide team towards maximum performance and service standards
• Ensure high levels of customer satisfaction through excellent sales service
• Experienced in beauty industry with proven strong record of sales
• Able to achieve outlet monthly sales target set by Management
• Deal with feedbacks and complaints from customers to maintain the outlet’s reputation
• Manpower scheduling for staff.
• Submit daily sales and revenue reports to Management
• Plan and oversee in-store promotional events or display
• Ensure the store fulfils all legal health and safety requirements

Requirements:

• Minimum 2 years of experience.
• Salary range $3500-$5500

STM is looking for a Third Party Onboarding Manager that will join in Global Procurement Organization in the Third-Party Management, Supplier Onboarding Team.

Responsibilities:

• Ensure adherence to Third Party Management (TPM) guiding principles and processes in daily operations.
• Ensure the Third Party have full adherence and comply strictly to Company Policies and guidelines.
• Manage daily backlog on new supplier onboarding for ST Microelectronics and the new Join Venture between ST and SANAN located in China.
• Positively support and solve the issue encountered in the onboarding activities with third party.
• Assess suppliers' documentation and information timely and in line with ST Policies to guarantee compliance.
• Support suppliers and internal stakeholders with the use of TPM onboarding processes and tools (Ariba).
• Efficiency in activity management ensuring Cycle time expectations and compliance is required as well as positive attitude.
• Other additional support/activities related to Onboarding may be requested on demand.
• Work in partnership within team of 5 (2 from Asia and 4 from Italy) and report to TPM onboarding team manager in Singapore.
• Regular interaction and collaboration with Asia Third parties. E.g. China, Singapore, Taiwan

Candidate's Skills required:

• Minimum 6 years of experience in Risk management (Ethics / Finance / Quality compliance check) or Purchasing organization.
• Strong attention to detail
• Agile and result oriented
• Dynamic, positive and collaborative mindset & approach
• Team player, able to interface with people across the organization.
• Microsoft package expertise (excel)
• SAP/ERP system knowledge; SAP Ariba would be a +

Work Hours

Monday to Friday

9.30am to 6.30pm

Saturday

12pm to 4pm

Jobscope

1) Manage all customer complaints and resolve the issues promptly

2) Work closely with the Sales team and Operation to address the

complaints

3) Manage Operations schedule and tasks

4) Document all complaints for future evaluation.

5) Update OTAs pricing and bookings

6) Manage after-hours check-in and out enquiries.

7) Monitor and reply to reviews on OTAs and Google Reviews.

8) Work closely with check-in and out officer based on check-in

and check-out schedule.

9) Prepare sales documents such as Tenancy Agreement and Invoice

As Steve Jobs said in 1997 when introducing the Apple Store Online: “We make amazing products. We should have an amazing purchasing experience.” Twenty-five years on, the Apple Store Online is one of the world’s biggest and most successful e-commerce sites. Our global mission is to bring a flawless, high-quality, digital retail experience to all of our customers. In Retail Customer Care, our team is able to bring this experience to life!

The Learning and Quality team is looking for a driven individual who believes that the customer experience is at the heart of what we do and works tirelessly to help our teams achieve just that.

Inclusion is a shared responsibility and we hold ourselves and one another accountable for bringing everybody in.

Description
Regional Quality Manager (RQM) leads teams of Quality Program
Managers (QPMs) who are responsible for supporting and guiding their
respective sites and business partners to achieve business goals. RQM
demonstrates a fundamental understanding of contact center
operations, anticipate broader business needs, collaborate influentially
with cross-functional teams, and develop strategic goals and tactical
plans. RQM align resources to maintain a balance of customer, people,
and business focus; have a passion to develop future leaders; and drive
accountability to ensure success.

In this role, you will work with the business teams (in region and
worldwide) as well as collaborate with the Retail Customer Care
leadership. You will be leading a team to be responsible for helping
identify business trends and insights, building Quality strategy to
support business need and partnering with cross functional teams to
improve customer experience.

A Regional Quality Manager will participate in business reviews, provide quality insights and are responsible for driving quality and performance improvements. You will need to be responsible in supporting and guiding QPMs to achieve business goals in customer experience and quality performance and includes building behavior based plans based on qualitative and quantitative insights. This work will be achieved through evacuating QPM engagement by attending site visits, applicable business meetings, and reviewing QPM communication outputs for our internal and external customers.

Minimum Qualifications
• Ability to work with and influence cross functional business
partners to build and achieve strategic quality objectives and
goals
• Proven track record to analyze data, accurately determine
root cause and implement actions that solve problems and
improve performance
• Adapt to changing environments, technology and processes
• Drive for results with a high degree of determination
• At ease with relationship building and engaging a wide
variety of internal and external senior level stakeholders
• Superb written and communication skills
• Strict adherence to company policy on confidential materials
• Role models inclusive leadership behaviors and embraces
their responsibility to build, develop and retain diverse teams
• Makes space to listen, learn, and amplify diverse
perspectives and experiences
• Confronts barriers to greater inclusion with tenacity, care and
commitment

Preferred Qualifications
• Solid understanding of quality principles and approaches
including but not limited to customer journey mapping, process
Improvement methodologies and data analysis
• Experience in the management of outsourced suppliers and
internal teams delivering customer-facing support
• Experience working as part of a virtual team that is
geographically dispersed

Education & Experience
Bachelors degree or equivalent experience

Additional Requirements
Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.

PIF Capital, led by an A+ management team, is the catalyst for SMEs fast-track growth. Our capital consultancy services, membership programmes, and nurturing community empower entrepreneurs, propelling them towards corporatisation.

Our vision is to become Asia's Silicon Valley, developing A+ companies and capital entrepreneurs through customised consultancy. With a focus on building capital entrepreneurship with a purpose, we aim to develop 300 IPOs and establish 300 education foundations, making impactful contributions to our business community.

CRITERIONS

● Achieve monthly sales target

● Deep understanding of product knowledge (comprehensive training is provided)

● Believer and confident in selling innovative products

● Weekly Sales reporting

● Passionate in helping SMEs

● Team player

COMPETENCIES

● Strong cold calling ability

● Strong staging ability

● Strong sales closing ability (no hard sell/close, needs’ based)

● Hunter and farmer orientation

● Strong communicator/presenter/convincer (clear and precise manner)

● Sharp and sensitive in dissecting customer’s pain points

● Solution provider (toward customers/management)

● Objective and task oriented

CHARACTER

● Can Do + Relentless + Never Give Up

● Self-Motivated + Energetic

● Resourceful + Creative

● Relish challenges + Open-minded

● People person + Relationship builder

● Charismatic + Influencer

● Fast + Empathy skill

● Discipline + Structured

CREDENTIALS

● Proven Grade A Salesmanship

● 5 -7 years of direct sales experience, preferably serving SME owners directly

● Strong SMEs network (preferably)

● Proven achievement and experience in high commission remuneration set-up

● Tertiary certificate (preferred), welcome aspirers who have strong experience and track record with no tertiary certificate

COMPENSATION

● Basic + Commission + Incentives + Bonus + Employee Share option

CAREER

● Promotion pathway; Senior Management of a listed company

● Acquire Skills; Management, Leadership, Mentorship

● Acquire Know-how; Business Model (Scalable & Sustainable)

● As Capital Entrepreneur, Entrepreneurship environment & development

APPLICATION

Interested candidates do send us your resume via WhatsApp or Telegram to 87141919 or email to [email protected]

Principal Accountabilities:

Order Management: Oversee the end-to-end process of order management, including order entry, shipment coordination, delivery, and returns. Ensure adherence to established systems and processes to guarantee timely and accurate fulfillment.

Customer Interaction: Act as the primary point of contact for customers and internal/external stakeholders. Address and resolve any issues related to orders, planning, and logistics, ensuring high levels of customer satisfaction.

Coordination: Collaborate with transporters, the warehouse, and customers to coordinate shipments and manage delivery schedules. Ensure effective communication and resolution of any delivery or order-related challenges. Vendor Relations: Liaise with vendors to track order progress, address any issues, and ensure timely delivery. Monitor and manage vendor performance to meet service standards.

Additional Duties: Undertake any other responsibilities as assigned to support customer service excellence and operational efficiency.

Qualifications:

• Preferably Diploma in Logistics / Supply Chain, Engineering and Commerce. (Fresh graduate are welcome)

PIF Capital, led by an A+ management team, is the catalyst for SMEs fast-track growth. Our capital consultancy services, membership programmes, and nurturing community empower entrepreneurs, propelling them towards corporatisation.

Our vision is to become Asia's Silicon Valley, developing A+ companies and capital entrepreneurs through customised consultancy. With a focus on building capital entrepreneurship with a purpose, we aim to develop 300 IPOs and establish 300 education foundations, making impactful contributions to our business community.

CRITERIONS

· Business-develop and establish Regional Channel Partnership

· Business-develop by outreach to business owners, associations, agencies, different layer of selling partners, etc.

· Manage and support established Channel Partner and selling partners, in funneling-in SME business owners into our curated events

· Manage and support Channel Partner in aligning/adhering to company’s SOPs (Marketing, Event, Sales)

· Direct contact and foster SME business owners’ relationships, selling partnerships, etc.

· Understand and execute our Unique Business Model (comprehensive training will be provided)

· Spearhead and achieve sales development goals, objectives, and processes

COMPETENCIES

· Natural flair in grasping business concepts and executing business development strategies

· Experience in B2B, B2C concepts

· Experience in Educational (Zoom and Onsite event) related industry (preferred)

· Experience indirectly or directly in event selling or event flow process (preferred)

· Interest in macroeconomics and able to inter-relate business implications

· Confident and interest in people relationship

· Strong communicator/presenter/achiever (clear and precise manner)

· Sharp and sensitive in formulating customer angles

· Solution provider

· Objective and task oriented

· Fast pace and pro-active

CHARACTER

· Can Do + Positive

· Self-Motivated + Energetic

· Resourceful + Creative

· Relish challenges + Open-minded

· People person + Relationship builder

· Fast + Empathy skill

· Discipline + Structured

CREDENTIALS

· Experience, confident and relish in engaging business owners

· At least 5 years of experience in sales or business development, preferably in Education/Event spaces

· Proven track record of effecting successful business development strategies

· Diploma in Business or Sales/Marketing, welcome other disciplines

· Other related certificate/s is a plus

COMPENSATION

● Basic + Bonus + Employee Share option

● S$60K-150K annually

CAREER

● Promotion pathway; Senior Management

● Acquire Know-how; Business Model (Scalable & Sustainable)

● As Capital Entrepreneur, Entrepreneurship environment & development

Interested candidates do send us your resume via WhatsApp or Telegram to 87141919 or email to [email protected]

We apologize that we will only respond to shortlisted candidates.

Thank you for applying.

Company

We are a boutique consultancy firm dedicated to helping small and medium-sized businesses worldwide fast-track their business growth using capital mechanisms. With over a decade of experience, we have engaged with numerous SMEs, enabling us to identify common challenges and pain points. This wealth of knowledge allows us to tailor our programs specifically to guide and mentor aspiring SMEs, preparing them for their transformative journey towards Capital Entrepreneurship. We are expanding rapidly regionally and we look forward to having additional aspiring marketing personnel to be part of our growing strong team.

Critical Competencies / Critical Success Factors

You must be someone who is constantly looking for improvements in the digital space, questioning data and delving into the detail to understand and improve metrics. You will take immense pride in owning the digital account and constantly asking, why?

• A proven self-starter with an inquisitive mind, attention to detail and a creative flair

• Results driven with ability to quantify performance and optimize results driving all digital KPIs and ROI for campaigns.

• Minimum 3 years’ experience in digital marketing and campaign management with a strong understanding of digital marketing tools, platforms and best practices

• Proficiency with Google Analytics, Google Data Studio, Google Search Console, Google Tag Manager, and social media advertising (e.g. Facebook, LinkedIn)

• Experience managing PPC, SEO and Email marketing campaigns and optimizing landing pages plus user funnels

• Not be afraid to challenge the status quo and proactively surface challenges and solutions, driving best practices and excellence.

• Experience with A/B and multivariate experiments

• Ability to think innovatively, shaping and communicating new concepts in a collaborative and fast-moving tech marketing environment.

• Demonstrate creative abilities to develop campaign concepts collaboratively working with external agencies or internal creative teams.

• Experience working with stakeholders across countries in APAC

• Passion for social media and media intelligence, an entrepreneurial spirit, and the ability to quickly grasp technology concepts

• Proficient in understanding marketing research and statistical analysis

• Curious, proactive and enjoys challenging the norm with energy and drive in a challenging and dynamic environment

• Exceptional communication and interpersonal, organizational, and project management skills.

• An understanding of content marketing and/or predictive marketing would be a plus

• Performance-oriented and a can-do attitude

• Good communication and writing skills with an excellent command of the English language

• Able to communicate in Chinese language to coordinate and handle queries in regards with the development of market content matters

• Tech-savviness and a good understanding of web-tools and platforms for marketing would be desirable

• A good team player with initiative, creativity and resourcefulness

Key Accountabilities

• Take the lead with digital ad campaigns to drive brand awareness, engage audiences and generate consumer sales through multiple digital (social and search) channels.

• Deliver timely campaigns throughout the year that are aligned with business objectives and product launches / enhancements, as well as continue building the PIF brand story.

• Lead the wider product and marketing team in brainstorming ideas to create original, thought-provoking, and creative content to be used across paid marketing channels.

• Drive the day-to-day digital media operations including campaign set-up and optimisation to maximise engagement, conversion rate and overall ROI

• Communicate actionable insights to key stakeholders and make proactive recommendations for creative enhancements and optimisation of homepages, landing pages and user funnels.

• Brainstorms new and creative growth strategies and campaigns, bringing out the talent of peers through facilitated digital marketing workshops.

• Identify opportunities to improve marketing effectiveness through better audience segmentation, marketing techniques, and processes.

• Develop omni channel programs (email/push/in-app/media) delivering segmented notifications that are proven by both quantitative and qualitative measurements.

• Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks.

• Develop joint marketing plans and initiatives with digital partners (B2B / B2C) and alliances with regional objectives to achieve business and revenue growth targets

• Responsible for planning and driving all sales KPIs and ROI for campaigns, rolls up sleeves.

We offer

• A comprehensive Salary package inclusive of Base + Incentives + Bonus + Employee's Share Rewards

• An extensive career development Fast-track management scheme

• Custom-made personal growth and development for every employee to achieve career goals.

Provide ongoing sales training and coaching to staff to enhance their selling skills and product knowledge. Conduct regular sales check motivate and educate the team. Ensure staff are knowledgeable about current promotions, services, and products.

Oversee daily spa operations to ensure a seamless and high-quality customer experience. Manage staff schedules, appointments, and workflow to maximize efficiency. Ensure the spa is clean, well-maintained, and compliant with health and safety regulations. Handle customer inquiries, complaints, and feedback promptly and professionally. Manage inventory levels and order supplies as needed to ensure smooth operations.

Manage the spa’s budget, including expenses, payroll, and revenue tracking. Prepare financial reports and present them to senior management. Ensure all financial transactions are accurately recorded and reconciled. Maintain accurate records of client treatments, sales, and inventory.

Oversee day-to-day operations of the spa, ensuring everything runs smoothly and efficiently. This process includes scheduling, facility management, and health and safety regulations compliance

Hire, train, and manage spa staff, including therapists, receptionists, and maintenance workers, to ensure high-quality service

Ensure customer satisfaction by addressing client needs and promptly resolving any issues Develop and manage the spa's budget, including setting financial goals, monitoring expenditures, and implementing plans to increase profitability

Create and execute marketing and promotional strategies to attract new clients and retain existing ones. This effort may involve social media marketing, special packages, and partnerships

Manage the spa supplies, products, and equipment inventory, maintain adequate stock levels, and order new supplies as necessary Regularly evaluate service quality and client satisfaction and make necessary adjustments

Develop long-term goals and business strategies for the spa, identify growth and expansion opportunities, and incorporate industry trends and innovations Ensure the spa complies with all health regulations and safety standards, including cleanliness and hygiene

Create efficient work schedules for staff and ensure enough staff members are available to meet customer demand

Outstanding customer service skills Leadership and team management experience Understand and create financial reports, budgeting, and marketing strategies

Develop and implement strategies to meet and exceed sales targets. Monitor sales performance and analyze key metrics to identify areas for improvement. Create promotional and marketing plans to drive revenue and attract new clients. Maintain a strong understanding of all spa products and services to effectively sell and promote them.

Looking for meticulous and proactive School Administrative Manager to:

• Update records & systems

• Handle customer-related matters

• Manage purchasing & update inventory

• Assist with school duties as required

Skills & Requirements:

1. Good communication skills

2. Good with Microsoft Office software (Word, Powerpoint, Excel, Outlook)

3. Good grasp of the English language

4. Willingness to be a team player and work in a child-oriented environment

Please note that only shortlisted candidates will be notified. Thank you.

Roles & Responsibilities

· Willing to work retail hours (split shift work, weekends and public holidays)

1. Conversation with clients to determine the services that they need.

2. Evaluate clients to locate painful or tense areas of the body.

3. Interview clients to determine of an illnesses or medical conditions that they may have which will keep them from taking proper benefit from massage treatments.

4. Provide clients with knowledge of different types of available massages and suggest appropriate massage therapies for individual clients.

5. Explain massage procedure and provide information about oils and creams used during massage.

6. Perform massaging activities according to each client’s instructions

(pressure and preferred oil / cream)

7. Talk to clients (minimally) during massage treatments to ensure their wellbeing during the procedure.

8. Use aids such as infrared lamps, ice and hot or cold compresses to help with massage.

9. Maintain a constructive attitude and add toward a quality work environment.

10. Help in all areas of massage operation as requested by organization

· Must be able to work night shift and split shift

· Must be able to work extra hours or weekend if needed

Responsibilities:

1. Prospecting and Lead Generation:

• Proactively identify and engage potential customers through diverse channels.
• Conduct comprehensive market research to pinpoint new leads and foster business growth.
• Seek and develop business opportunities, build sales pipelines, and sales closure to achieve monthly sales targets.

2. Client Acquisition and Sales:

• Present and advocate for our products/services to prospective clients.
• Develop and sustain a robust sales pipeline to consistently achieve and surpass sales targets.
• Clearly communicate the value proposition of our offerings and negotiate terms to successfully close deals.

3. Account Management and Relationship Building:

• Establish and sustain strong relationships with existing clients.
• Comprehend clients' needs and objectives to provide customized solutions, maximizing client satisfaction.
• Collaborate with cross-functional teams to ensure client needs are met and projects are executed seamlessly.

4. Cross-selling and Upselling:

• Identify opportunities to upsell and cross-sell additional products or services to existing clients.
• Educate clients on new features or offerings that align with their evolving business objectives.

5. Sales Reporting and Analysis:

• Maintain meticulous records of sales activities, customer interactions, and ongoing deals.
• Analyze sales data to identify trends, opportunities, and potential areas for improvement.

6. Requirements:

• Minimum Diploma or Degree in any discipline.
• 3 to 5 years of proven success in sales, preferably within a B2B environment.
• Candidates with experience from similar industries are highly preferred.
• An outspoken and outgoing personality with a passion for engaging customers and providing excellent service.
• Singapore Citizen or Permanent Resident (PR) required.

7. Skills:

• Proficient in sales, negotiation, and communication.
• Ability to establish and sustain effective client relationships.
• Strong MS Office skills, particularly in Excel and PowerPoint.
• Previous experience selling in government agencies is advantageous.
• Prior experience in event sales, both digital and print, is a plus.
• Proven success in prospecting and lead generation.
• Results-oriented with a focus on achieving and surpassing sales targets.
• Ability to work independently and collaboratively within a team.
• Excellent time management and organizational abilities.
• Skilled in communication and presentation; responsive to inquiries.
• Experience managing and navigating government tender portals and procurement procedures.

Role Overview:

We are seeking a highly motivated and dynamic Business Analyst to join our finance team, with a focus on overseeing financial operations at our subsidiaries in Batam and China. This role offers a unique opportunity to work in a fast-paced environment, collaborate with diverse teams, and contribute to the strategic direction of the company.

Job Descriptions:

· Supervise and collaborate with subsidiary management teams to analyze financial performance, identify key drivers, and provide insights to support decision-making.

· Prepare and present financial reports, forecasts, and analysis for management meetings at subsidiaries, ensuring accuracy, relevance, and timeliness of information.

· Conduct regular visits to subsidiaries (at least once a month) to attend management meetings, build relationships with local teams, and gain insights into local market dynamics.

· Serve as a liaison between headquarters and subsidiaries, facilitating communication, alignment of goals, and implementation of strategic initiatives.

· Forecasting, budgeting, planning, and costing processes for company and its subsidiaries to provide business support and ensuring alignment with corporate objectives.

· Evaluate investment opportunities, assess financial risks, and provide recommendations to optimize returns and mitigate risks within the subsidiaries' operations.

· Monitor and analyse financial trends, market developments, and regulatory changes impacting the subsidiaries, and proactively identify opportunities for improvement.

· Collaborate with cross-functional teams to drive process improvements, enhance operational efficiency, and maximize value creation across the organization.

Job Requirements:

· Bachelor's degree in Finance, Accounting, Economics, or related field; Master's degree or professional certification (e.g., CFA, CPA) is a plus.

· At least 3-5 years of experience in financial analysis, business consulting, or related roles, preferably in a multinational company.

· Strong analytical skills with the ability to interpret complex financial data, identify trends, and formulate actionable insights.

· Excellent communication and interpersonal skills, with the ability to effectively engage and influence stakeholders at all levels of the organization.

· Proven track record of managing multiple priorities, meeting deadlines, and driving results in a dynamic and fast-paced environment.

· Willingness to travel to subsidiaries (once a month or more) to attend management meetings and build relationships with local teams.