Job Description:

As the F&B Shift Operations Manager, you will be required to comes in three shifts and 6 days a week, responsible for overseeing all food and beverage operations during the shifts.

Your primary objective will be to ensure smooth and efficient operations in shifts while maintaining high standards of service quality and guest satisfaction. This role requires strong leadership skills, exceptional attention to detail, and the ability to thrive in a fast-paced environment.

Key Responsibilities:

1. Supervise and coordinate the shift F&B operations, including dining areas, bars, and room service.
2. Manage a team of staff, including servers, bartenders, kitchen staff, and support personnel.
3. Ensure adherence to company policies, procedures, and hygiene standards at all times.
4. Monitor inventory levels and oversee ordering and restocking of F&B supplies as needed.
5. Conduct regular inspections to maintain cleanliness, safety, and organization in all F&B areas.
6. Train and develop staff to deliver exceptional service and uphold brand standards.
7. Prepare and analyze reports on night shift performance, including sales, costs, and customer feedback.

Qualifications:

• Bachelor's degree/ Diploma in Hospitality Management,
• Proven experience in F&B management, with at least 20 years in managerial role.
• Strong leadership abilities and excellent communication skills.
• Ability to work effectively under pressure and make sound decisions in high-stress situations.
• Knowledge of food and beverage service techniques, menu planning, and cost control.
• Familiarity with point-of-sale (POS) systems and other relevant hospitality software.
• Flexibility to work nights, weekends, and holidays as required.

• Assist and support in managing restaurant financial objectives by forecasting requirements, scheduling expenditures through best monitoring methods via tracking, monitoring and analyzing Sales, Labour & Food cost variances
• Participate in planning weekly schedule planning and daily team floor plan.
• Trains and provide on-going communication to staff and deliver first-class service to customers
• Propose staff changes in assigned areas, including hiring, promotion, demotion and vacation leave
• Maintain safety requirements in the restaurant.
• Handles customers' feedback promptly.
• To comply ad-hoc with all the admin and paperwork requirements.
• To maintain high level of knowledge of wines, knowledge in pairing of wines to food and to be able to upsell to guests.
• To be able to work independently and manage smooth operations and troubleshoot problem areas effectively.

What is the opportunity?

As the Relationship Manager, you will be responsible for building, developing and maintaining long term client relationships by drawing on your already strong personal contact network.

What will you do?

• Providing advice and investment solutions according to relevant legal and compliance requirements and sales efficiency standards and client profiling needs
• Be the brand ambassador for the bank to the clients
• Ensure and abide by the relevant KYC, Due Diligence, AML and Cross border activities and compliance to policies, procedures and regulatory requirements
• Follow and adhere to the bank’s code of ethics and the Cross Border regulations
• Assist in other ad-hoc projects and client related matters
• Deputizing other RMs on ad-hoc basis (if necessary)

What do you need to succeed?

Must-have

• Minimum 5 years’ professional experience successfully advising High Net Worth Clients
• Proven track record in acquisition success and extensive product and investment knowledge
• Outstanding relationship management capabilities with strong analytical, risk management, marketing, communication and interpersonal skills
• Strong knowledge of the Wealth Management industry with deep understanding around the Compliance and Regulatory framework
• Fluency in English and relevant local language skills subject to the respective country teams
• Strong client acquisition, retention and business development skills
• CACS Paper 1 and 2

Nice-to-have

• Degree educated

Job Description:

• Handling tax compliance for a fixed portfolio of clients;
• Advising on replies to IRAS queries;
• Able to work on ad-hoc advisory projects;
• Handling basic GST filing and queries.

The ideal candidate should possess the following:

• At least 1-5 years of relevant tax compliance or advisory experience preferably with a CPA firm in Singapore;
• Bachelor's degree in Accounting, Finance or other business related field; and
• Professional qualification as recognised by ISCA or SIATP.

• Up to $7,000
• One of the best Architectural Firms in Singapore
• Built Environment Experience preferred

RESPONSIBILITIES:

• Develop and implement cybersecurity strategies to protect company data and infrastructure.
• Collaborate with project teams to integrate IT solutions into architectural projects.
• Conduct security audits and risk assessments to identify vulnerabilities.
• Stay updated on emerging technologies and industry trends in IT management.
• Provide technical support and training to staff on IT systems and software.
• Manage vendor relationships and procurement of IT hardware and software.
• Ensure compliance with industry standards and regulations for data security.

REQUIREMENTS:

• Bachelor's degree in Information Technology, Computer Science, or related field.
• Proven experience in IT management and cybersecurity.
• Strong knowledge of architectural processes and built environment.
• Excellent communication and problem-solving skills.
• Relevant certifications such as CISSP or CISM preferred.

OTHER INFORMATION:

• Salary: From $5,500-$7,000 / Negotiable (Salary will commensurate according to experience & qualifications).

HOW TO APPLY:

Simply submit your application with your updated Resume in MS Word Format to Ashwin Vivek Vinod (EA Personnel Reg. No.: R22111690) (BEP) by clicking the ‘Apply link’ or call your friendly Consultant, Ashwin Vivek Vinod, at 6590 9957 or 9178 0355 for a confidential discussion.

Please click APPLY NOW button to submit your application

Please indicate the below information in your resume:

• Current & Expected salary

• Reason(s) for leaving

• Availability to commence work

We regret only short listed candidate will be notified. All applications will be treated with the strictest confidence.

YOUR SUCCESS IS OUR ACHIEVEMENT!

Notice:

We regret that only short-listed candidates will be notified. All applications will be treated with the strictest confidence.

By submitting any application or resume to us, you will be deemed to have read & agreed to the terms of our Privacy Policy and consented to us collecting, using, retaining, and disclosing your personal information to prospective employers for their consideration, and for our marketing EDMs which you may opt-out by unsubscribing in the mailer. You may refer to and access our website at www.achievegroup.asia/privacy-policy/ for more information.

Cessation of Collection of full NRIC Numbers:

In compliance with the Personal Data Protection Act and commitment to protect candidates’ personal data, Achieve Group will cease to collect, process or use full NRIC numbers during our screening and job application process.

Kindly ensure your resumes provided to us does not contain your full NRIC number and full home address during your job application.

[What the role is]

You will play a vital role in managing the Finance for 2 subsidiaries (fund management and building owner) as well as in-charge of the fund operations for one of the subsidiaries.

[What you will be working on]

Finance

• Responsible for full sets of accounts and the preparation of annual report according to FRS and statutory requirements
• Facilitate timely closing of monthly accounts and review postings of AR, AP, GL entries in the accounting system
• Timely submission of management reports, including reporting to Board of Directors, with analysis on financial variance in P&L and Balance Sheet items
• Review of Budget and Forecast
• Quarterly GST reporting
• Assist tax agents to finalise tax for submission to IRAS and work with tax agents/advisors for tax incentive applications
• Liaise with external auditors to resolve accounting issues and co-ordinate audit process
• Improve on internal control process and follow-up with internal and external audit findings
• Responsible for any regulatory filling required (for fund management subsidiary and SLF Trust Fund)
• Specifically for building owner:
• Function as Treasurer for the building’s MCST
• Oversee the billing/collection process and initiate discussion with the Managing Agent on actions to mitigate delay in collections
• Provide quick financial analysis of potential clients on their ability to pay

Fund operations

• Trade lifecycle management including confirmations/settlements and reconciliation
• Review of Net Asset Value calculation and accounts performed by the Fund Administrator for SLF Trust Fund
• Liaise with Trustee, Fund Administrator, middle office service provider and custodian on matters relating to SLF Trust Fund
• Review of monthly performance reports of the SLF Trust Fund
• Support in the development/review of operating policies and procedures including the operations process for new products

[What we are looking for]

• At least 8 years of relevant experiences in Finance and Fund operations in the Investment/Asset management sector
• Experience in end-to-end trade operations lifecycle will be a plus
• Able to work in a small set-up with broad exposures
• Excellent analytical, interpersonal and communication skills with experience in formal report writing.
• A creative problem-solver, hands-on team player with ability to plan, prioritise and manage workload to deliver quality work timely
• Proven track record in driving process improvements and team development
• Degree in Accountancy or professional accounting qualifications

The role: In charge of management of facility maintenance and equipment repair works in the hospital and medical centre, as well as be responsible for other duties as instructed by the management

Job Responsibilities:

• Leads the Facilities Management team and ensuring both PPM and corrective actions are done effectively according to plan.
• Supervise and coordinate directly with all employees who are engaged in the repair and maintenance, replacement and additions and alterations of the hospital’s physical plant.
• Ensures compliance with statutory regulations, facilitate renewal of licenses, and also abide by hospital’s policy and SOPs
• Compliant with all regulations pertaining to facilities management and obtain all required licenses and certifications

Qualifications and Certifications:

• Degree in any engineering discipline from recognized University
• Minimum 4 years of relevant experience in facilities management
• Fire Safety Manager

about the company

A leading European bank with a strong presence in the APAC market.

about the job

Key duties include but are not limited to:

• Manage a diverse portfolio of NBFI clients and recommending products and services solutions to serve client business needs, selling and cross-selling to increase wallet share
• Developing strong understanding of regulatory requirements, market trends and knowledge of clients and their business
• Attending calls and client meetings
• Working to improve business strategy, improve touch points with clients, in collaboration with internal and external stakeholders
• Preparing and presenting decks on recommended services for new and current clients
• Handle loan agreements and documentation
• Handling credit reviews and credit monitoring, AML/CDD/KYC matters, in compliance with bank policy and regulations
• Improve workflow on operations and processes

about the manager/team

You'll be working alongside experienced senior members in the team and part of a dynamic team with good teamwork and working culture

skills and experience required

• Degree in Accountancy, Business Management, Banking & Finance and Economics
• At least 2 years of credit and/or coverage relationship manager experience in banking
• Well-versed in banking products, loans, financial market, fund finance and debt capital markets
• Strong knowledge in credit analysis and financial analysis such as financial spreading

To apply online please use the 'apply' function, alternatively you may contact Judy at judy.low[@]randstad.com.sg or drop me a message on LinkedIn at https://www.linkedin.com/in/judy-low-bb09619a

(EA: 94C3609/ R22110790)

The Technical Manager is responsible for providing project planning and management for established initiatives within a company. Technical Manager coordinate with trade managers (M&E, Structural and Architectural) to ensure that projects are completed to specification, within an established time frame and budget. The Technical Manager is the lead subject matter expert within the company regarding technology concerns and industry expertise to improve all aspects of project planning and resource management.

Responsibilities and Duties

• Lead and manage the project team in coordinating design drawings with consultants to comply with requirements of the authorities.
• Review and provide solutions to technical problems as well as planning, monitoring and reporting work progress for building & civil projects.
• Provide guidance in preparing technical submissions for materials, construction methods and shop drawings.
• Lead the project team in resolving construction issues on drawings and liaising closely with Architectural, Structural and M&E teams and the authorities.
• Establish and implement training processes and strategies for all technical personnel
• Analyze, plan and develop requirements and standards in reference to scheduled projects
• Hold regular technical team meetings to determine progress and address any questions or challenges regarding projects.
• Determine and define clear deliverables, roles and responsibilities for staff members required for specific projects or initiatives.
• Research and evaluate hardware and software technology options and weigh the cost/benefit analysis when making large purchases on behalf of the company
• Develops a strategy for the development and deployment of new and emerging building construction and civil engineering technologies.
• Develops metrics to qualify and quantify criteria for success for new technologies within the business.
• Oversees the integration of new technologies and ensures selected technologies are consistent with business initiatives and technology architecture.
• Develop project execution strategy including, logistics plan, equipment deployment plans, construction methodology, manpower, project schedule. Discuss and suggest technical proposals
• Implement improvements to the Company’s operations so as to raise productivity and reduce wastage
• Ensures compliance with the approved BIM Execution and BIM Scope Plans
• Responsible for the development, coordination, publication, and verification that all necessary configurations required for seamless integration of design and construction model information have been implemented and assures information is provided at milestone submittals
• Study with the Project Manager to provide the optimum constructability for the project
• Execution of Integrated Digital Delivery (IDD) implementation plan;
• Others

Responsibilities:

• Maintaining inventory list, and stock management
• Ordering food ingredients from suppliers
• Planning of weekly schedule
• Training and coaching of staff, handling of staff issues and assisting in evaluating staff
• Prepare maintenance report, food loss report
• Recruitment of part time candidates
• Giving suggestions and feedback to Store Manager
• Assist in investigation in event of customers’ complaints
• Streamline processes and ensure smooth operations
• Leading the store’s daily meeting
• Cost control (food cost / labour cost)
• Ad hoc duties assigned by superior

Requirements:

• A minimum of 3 years of relevant experience in KTV / Restaurant Service / Retail or equivalent
• At least a Certificate in Food & Beverage service
• Great communication skills Strong planning and people management skill to lead a dynamic service team
• Team player with excellent interpersonal and communication skills
• Flexibility is a must so is the ability to multi-task, work under pressure and with short deadlines
• Able to work in fast-paced F&B environment
• Able to commit shift work, weekends and public holidays

What You'll Be Doing:

• Lead the strategic planning and execution of initiatives aimed at enriching the manual trading journey for users across various segments.
• Define and execute the product roadmap for trading experience enhancements, incorporating insights from user research, competitor analysis, and industry best practices.
• Collaborate seamlessly with cross-functional teams, including design, engineering, data analysis, and marketing, to transform user-centric ideas into tangible product features and improvements.
• Conduct in-depth analysis of user behavior and feedback to identify pain points, opportunities, and trends, driving iterative improvements in the trading journey.
• Develop strategies to cater to the unique needs of advanced traders, speculating traders, and novice traders, adapting the trading platforms to cater to their distinct preferences and requirements.
• Establish a comprehensive understanding of the trading landscape, including market trends, chart analysis, and emerging technologies, and integrate these insights into product development strategies.
• Work closely with UX/UI designers to optimize the layout and usability of trading interfaces, ensuring a seamless and intuitive experience for users.
• Collaborate with engineering teams to ensure the efficient implementation of new features and improvements, maintaining a balance between innovation and operational feasibility.
• Measure and evaluate the impact of trading experience enhancements through well-defined metrics, utilizing data-driven insights to refine strategies and deliver optimal outcomes.

What We Look For In You:

• Min. Bachelor's degree in a relevant field or equivalent practical experience.
• 5+ years of product management experience with a proven track record of enhancing user experiences in trading or related domains.
• Solid background in manual trading processes, encompassing both APP and WEB platforms, coupled with a profound understanding of the needs and preferences of different trader personas.
• Demonstrated ability to translate user insights and feedback into actionable product improvements.
• A strong command of user experience, meticulous attention to detail, and a successful track record of crafting or optimizing highly regarded consumer-facing products.
• Exceptional leadership and collaboration skills, capable of aligning cross-functional teams towards a unified vision and executing complex projects.
• Strong analytical mindset, adept at using data to drive decision-making and validate hypotheses.
• Passion for the fintech industry and a deep interest in understanding trading behaviors, market dynamics, and emerging trends.
• Excellent communication skills with the capacity to convey complex ideas clearly and effectively.

EA Personnel: Celine Tan Si Ling

CEI Reg No: R1104662

EA Licence No: 99C4599

Senior Maintenance Manager

Working Hours: 5days (Mon-Fri), 8 am to 4.30 pm.

Work location: Jurong Island (Transport provided at Jurong East)

Salary: $8,000 to $9,500

Responsibilities：

• Management of annual/specific Project and Maintenance activities/budgets (both Mechanical and E&I) throughout fiscal year to achieve department goals.
• Ensuring that the relevant maintenance strategies as well as industry best practices are applied to the activities for maintenance and modifications in the plant to achieve reliability and availability of plant equipment of the highest level.
• Ensures all plant and equipment is maintained to the highest level of safety for work to avoid lost time accidents, with immediate response and thorough investigations and corrective actions for all hazardous occurrences and accidents.
• Ensure all Mechanical and E&I maintenance activities are carried out in accordance with the Company’s HSEQ Standards, statutory requirements, Company Maintenance & Management System, and best industry maintenance practices.
• Ensuring that there are adequate procedures and systems put in place for maintenance activities conducted within the process plant.
• Oversee all facilities planning and operations/functions including the maintenance, modification control of equipment, space allocation, move and construction.
• Works with counterparts in parent and subsidiary companies on technology transfers to raise maintenance performance standards.
• Line management responsibility for Maintenance team members.
• Approval of all work requests for equipment maintenance and modifications related to improvements and safety of process and plant.
• Approval of requisition for new equipment and maintenance spares.
• Approval of Contractors’ daily timesheets.
• Approval of the daily maintenance activities and modifications in the plant.
• Approval of grade change maintenance activities, in consultation with production department
• Planning and managing the shutdown maintenance.
• Provide training needs of Maintenance team members to ensure that they have the necessary skills and competencies to carry out their work in an efficient manner.
• Assessment and review of in-house contractors’ performance and the contract.
• Undertakes special assignments or projects as directed by the Manufacturing Director

Requirements:

• Degree in related discipline.
• Experiences in the chemical industry Singapore as Manager or Assistant manager.
• Experiences and knowledge about maintenance of mechanical rotating equipment and static facilities.
• Experiences as E&I Process/Maintenance Engineer at chemical plant or manufacturing facility.
• Knowledge about and to be familiar with high voltage power supply/MCC, control panel and/or DCS design and system to manage establishment will be an advantage.

Lee Wan Ling | Reg No: R23116154

THE SUPREME HR ADVISORY PTE LTD | EA No: 14C7279

Job Description:

· Chartering in of tonnage to perform and balance company’s cargo book

· Chartering out of tonnage to employ company’s current fleet of vessels

· Negotiating and trading of charterparties for tonnage and cargo contracts

· Ensuring timely performance and meeting the requirements of charterers

· Developing new business across all sizes and regions

· Managing and improving relationships with existing brokers, owners and charterers

· Communicating and cooperating internally with worldwide offices as well as externally with brokers, agents, owners and charterers

· Rating of cargoes from charterers and developing new routes, cargoes and markets

· Following and managing voyages with operations department and post fixture to ensure smooth performance

· Collecting and analysing market information, trends and developments

· Taking ownership and responsibility on new projects

· Travelling for the needs of the company and clients

Job Requirements:

· 4-7 years of experience working in the dry bulk sector either as owners, operators, brokers or charterers

· Fluency in English is highly preferred

· Thorough knowledge of standard chartering practices, charterparty terms and trade requirements

· Experience in negotiating and closing of business deals

· Good communication and interpersonal skills

· Independent, proactive and ability to perform well under pressure

· Adaptability and openness to the ever changing international environment, sensitivity to different working cultures and practices

· Strong problem solving skills and outside the box thinking

What You'll Be Doing:

• Collaborate with cross-functional teams to identify mutual problems that are impacting internal feedback
• Conduct in-depth analysis and gather insights to understand the root causes of these issues.
• Collaborate with engineering and product teams to develop and implement technical solutions effectively.
• Lead and drive projects aimed at resolving mutual problems, ensuring alignment with company goals and timelines.
• Facilitate effective communication between product and engineering teams, ensuring a clear understanding of requirements and expectations.
• Lead the enhancement of our internal feedback mechanism, working closely with stakeholders to gather requirements and prioritize improvements.
• Leverage your engineering background to understand technical challenges and provide valuable insights to the teams.
• Proactive, solution-oriented mindset.

What We Look For In You:

• Min. Bachelor's degree in engineering or a related field.
• Engineering background and a deep understanding of technical concepts.
• Strong communication skills and the ability to work effectively with diverse teams.
• Excellent problem-solving and analytical skills.
• Proven experience (5+ years) as an Engineer or Technical Product Manager, with a successful track record in problem-solving and collaboration.

EA Personnel: Celine Tan Si Ling

CEI Reg No: R1104662

EA Licence No: 99C4599

Outdoor Sales Manager / Senior Sales Executive | Class 3 | Clementi

5-day work week. Mondays to Fridays: 8:30am to 6pm

$3500-$5000

Office: Pandan Road - Clementi

Transport: We have company bus departing from Clementi MRT station at around 8.10a.m to bring staff to our office, and also a return company bus trip back to Clementi in the evening

Job scopes:

• Visit clients
• Establish client base
• Maintain good relationship with clients
• Sales management reporting
• Develop key accounts
• Plan sales strategy / sales targets

Requirements:

• At least 5 years of sales experience worked in Marine industry / Experience in hardware and offshore.
• Possess with Class 3 license

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

Job Description:

• Maintain client relationships, promptly address online inquiries.
• Explore business development opportunities, drive customer acquisition, and new user growth.
• Assist Key Account Manager in establishing strategic relationships and partnerships with key industry players, institutions, and vendors.

Job Requirements:

• Bachelor's degree or above.
• Prior experience in international fintech/tech/startup companies preferred.
• Good understanding of the cryptocurrency and blockchain world is advantageous.

Responsibilities:

• Assist and report to Director of Finance in all areas relating to finance operation, project, financial reporting, management analysis, consolidation and all treasury related matters.
• Work with team members and stake holders to compile data /information for variance / trend analysis, conduct market research, and consolidate analysis to support decision making.
• Prepare/review materials, input, analysis, reports and presentations for senior management meetings, board meetings, parents’ townhall and other purposes.
• Assist in designing, communicating and implementing new finance / procurement templates and forms to promote the digitalization of internal process wherever required.
• Ensure smooth AP functions by overseeing the AP team to collate, verify and process payments and staff reimbursement within the internal timeframes.
• Streamline AR functions by participating in AR projects, such as formulating new AR related policies, GST migration project and other AR related process.
• Supervise/ carry out the month end and year end closing process, review / prepare journal entries, bank reconciliation and monthly schedules.
• Be the key liaison person for all the school fund raising events, monitor internal approval process, the incoming and the disbursement of donations and keep comprehensive records.
• Prepare and update cash flow forecast, monitor cash positions and manage all bank and investment related matters, such as changes in authorised bank signatories, FD placement/renewal, purchase / disposal of ST investments, repayments/drawdown/ rollover of bank loans, etc.
• Ensure compliance of budget control by preparing/reviewing/monitoring budget vs actual reports, communicating and highlighting issues to all budget holders.
• Ensure compliance with all internal policies and SOPs in the allocated job functions.
• To be actively involved in the change process of School, including but not limited to the reviewing, streamlining, standardizing, and implementing internal controls and processes by achieving a risk vis-à-vis efficiency balanced approach.
• To be part of the project leadership in the assigned IT related projects for Finance/Procurement team to assist system improvement, data migration exercise and implement new process and controls in the new IT system.
• Update knowledge and expertise of changing statutory requirements, accounting standards, tax laws and charity regulations to determine the implications of such changes to financial / management reporting and internal process.

Requirements:

• Bachelor/ Master’s Degree in Accounting, Finance or other equivalents, or professional degrees (e.g. ACCA)
• Hands-on experience in all areas of finance operation, GL, AR, AP, FA and treasury function for at least 5 years
• Good knowledge and hands-on experience of financial planning and analysis, budgeting, forecast, strategic planning and board reporting
• Full hands-on experience in handling both external and internal audit
• Being IT tech savvy in learning new systems and designing new templates using IT tools
• Good knowledge of Financial Reporting Standards of Singapore and Charity Accounting Standard
• Excellent knowledge and experience in designing internal controls, policies, and standard operating procedures is highly desired
• Prior Big 4 CPA firm experience and familiar with Charity Acts and other charity regulations in Singapore would be an added advantage
• Experience in leading a small team with 3-4 members

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to [email protected] or please click on “Apply Now” and provide the below details in your resume.

• Last drawn salary
• Expected salary
• Notice period
• Reason for leaving

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Hooi Wai Man (Samantha)

EA Personnel Reg No: R21100062

Assistant Manager, Group Contact Centre

Overview and purpose of the position

NUHS provides healthcare delivery through the National University Hospital (NUH), Ng Teng Fong General Hospital (NTFGH), Jurong Community Hospital, Alexandra Hospital (AH) and the National University Polyclinics (NUP). Currently, the institutions have their own Contact Centres to handle enquiries and appointment scheduling requests from patients and the public.

As an Assistant Manager, your role is to drive change, determine operational strategies, capacity planning and performance reviews together with Institution Lead.

Job Responsibilities

• Supports the Institution Lead to oversee and manage the operations by:Assisting in leave and roster planning and manages roster of staff for daily operations
  Preparing documents for annual budgeting cycle and monitor budget utilization
  Sharing and broadcasting updates to the team
  
• Ensures that call / email audits are completed. Conducts performance appraisal of staff regularly by developing and reviewing staffs’ actions plans.
• Manage and resolve complex feedbacks which are escalated by Service Team Leaders and handles staff’s disciplinary issues.
• Implement quality improvement projects to promote service standard and quality improvement of the contact centre with Institution Lead.
• Prepare monthly performance report for updates to management with Institution Lead.

Job Requirements

• A recognised Degree in any discipline. Fresh graduates are welcomed.
• Preferably with relevant experience in Healthcare or/and Contact Centre, and knowledge of contact centre processes and systems
• Possess exceptional interpersonal and communication skills with the ability to develop strong working relationship at various levels
• Strong leadership qualities with the ability to motivate and nurture the team to meet operational goals
• Self-directed, resourceful and self-motivated with an analytical mind and good problem-solving skills
• Able to multi-task and work under a stressful environment
• Proficient in MS Office applications
• Candidates with supervisory role are preferred

Job Purpose:

To supervise Food and Beverage staff, carry out financial reporting alongside with the Unit Manager, rotas and functions management. Maintain effective control of Food & Beverage Services on site. Responsible for preparing and/or cooking the Food & Beverage menu. Purchasing, ordering and basic stock control.

Job Scope:

• Monitor portioning and ensure quality food preparation to control food, beverage and other supplies costs.
• Communicate all inventory and supply needs to Unit Manager and/or Head Chef.
• Ensure cleanliness of food outlet area; stock and prepare food items as required.
• Monitor cleaning rotation schedule on the daily basis. Implement and enforce FIFO at all times.
• Ensure that all F&B staff deliver excellent customer service and that they adhere to service standards.
• Ensure that F&B staff adhere to safety and general procedures as outlined in SEQ policy
• Ensure the F&B service meets business needs and standards and ensure any vending machines are full and assist with filling vending machines. Ensure adherence to cash handling and finance procedures.
• Ensure tight control of stock and minimise wastage.
• Assist in the development and delivery of staff training which is consistent with business needs.
• Verify and supervise line staff and that work are prepared for the next day.
• Facilitate conflict resolution and assist the team with Cashier and Cook duties during high volume times.
• Complete daily paperwork promptly.
• Track and prepare all schedules to maximize productivity and keep labor costs within budget.
• Any other duties as may be required by the Unit Manager or the Management.

Skills, Knowledge & Experience

• Minimum Diploma in Food & Beverage Management or equivalent.
• Possess at least 2 years of supervisory experience. Previous experience in Food & Beverage is a plus.
• Proficient in POS cash register software and Microsoft Office (Word, Excel).
• Able to lift/carry supplies/equipment weighing up to 50 lbs.
• Excellent communication and leadership skills and able to work independently with minimal supervision.
• Able to demonstrate good judgment when dealing with clients and staff.

About us

Dyson is on a journey to become a leader in the use and application of data and analytics. The use of connected data is at the forefront of ground-breaking engineering innovation at Dyson, and we aim to build on this and drive better use of data science and advanced analytics across the global enterprise and information systems. The role of Data Product Manager will be fundamental in helping us deliver on this vision.

As a Senior Data Product Manager, you will play a key role in a strategic digital transformation initiative which will drive data and analytics transparency and seamless integration across strategic domains. The programme will define the strategy, approach, and processes by which the organisation acquires, stores, curates, manages, and analyses data, setting standards for data and analytics quality and security. Working within the Data Transformation team, you will help to shape the way we use our data and analytics globally, foster an evidence-driven culture of decision-making, and develop the capability for outstanding use and application of data and analytics at Dyson.

In order to provide integrated shared data and analytics services and enable accurate agile insights to decision-makers, a critical part of the role will involve building meaningful relations and partnerships across global markets and functions. As a Senior Data Product Manager, you will create and own the vision for your initiative within the data transformation programme, driving this vision to data engineers, developers and analysts. Multiple positions are available.

About the role

• Lead and cultivate a high-performing digital transformation team to drive the Connected objectives.
• Oversee the data transformation initiative roadmap and reporting, ensuring that models and platforms are developed and improved proactively to meet business demands.
• Own the backlog and prioritize initiatives for the scrum team working on data transformation.
• Educate business stakeholders on the value of connected data and its benefits for both Dyson and its customers.
• Facilitate discussions and gather requirements from stakeholders and consumers of our data, including executives, engineers, analysts, product teams, and Dyson data consumers.
• Identify and address gaps in data user requirements in a timely manner.
• Enhance the quality of evidence-driven insights from Connected data, supporting go-to-market strategies, new product launches, and the overall health of our owner base within the categories, as well as supporting data-driven acquisition strategies.
• Drive adoption of services developed for stakeholders (RDD, NPI, Markets, Channels) to ensure they are effectively utilized by these groups.
• Oversee data governance, collaborating with Privacy and Legal to obtain necessary PIA/LIAs before combining or activating any datasets.

About you

• Minimally 8 years of experience in data analytics, business intelligence, or software development.
• At least 5 years of experience involved in large data transformation programmes.
• Interest in and/or experience with data/analytics related technologies (e.g. SQL, Python, R, Google Cloud Platform, AWS).
• Working knowledge of data architecture and data engineering within a SAFe framework and using Agile methodology.
• Experience of creating and implementing a data strategy and data product roadmaps with the natural tendency to think 'Data impact'.
• Working knowledge of key tools - including Confluence / Jira / Stash / Bitbucket / GitHub.
• Strong commercial awareness and working knowledge of the objectives of different business functions within a large organisation - what their respective roles are, and how they typically relate.
• Outstanding interpersonal communication skills with the ability to influence others (technical/non-technical) and communicate the impact at senior levels across the organisation.
• Comfortable with, and resilience to, a high change environment.
• Aptitude for project planning and execution, from initiation to completion.

Benefits

Dyson Singapore monitors the market to ensure competitive salaries and bonuses. Beyond that, you’ll enjoy a transport allowance and comprehensive medical care and insurance. But financial benefits are just the start of a Dyson career. Professional growth, leadership development and new opportunities abound, driven by regular reviews and dynamic workshops. And with a vibrant culture, the latest devices and a relaxed dress code reflecting our engineering spirit, it’s an exciting team environment geared to fuelling and realising ambition.

Roles & Responsibilities

Job Description :

(1) To assist CM on all site matters and operations on site.

(2) Planning & deployment of all resources, facilities & the arrangement of these resources & facilities on site upon approval from the clients, consultant & CM.

(3) Schedule of works delegation to the work persons, sub-contractors & all employees on site.

(4) Administered the work schedule is in accordance to the approved master program.

(5) To convene meeting with the CM & Site team & Sub-contractors on all matters of work operation, methods and details of construction.

(6) To advise & instruct all work persons employed & the sub-contractors or suppliers on site operations matters.

(7) To make all necessary decisions on the methods & work operations issues whenever there are discrepancy upon approval from the CM, respective authorities or consultants to ensure the site smooth operations.

(8) To issue any stop work order, if necessary, on site whenever there any unsafe act or conditions that the CM deemed is unfit for the work person on site to carry on the work safely.

Requirements :

Ø Degree / Diploma in Civil / Structural Engineering.

Ø Minimum 3 years experience on site operation.

Ø Knowledge in contract/tender documents administration

Ø Team player with initiative.

Ø Strong leadership quality, self motivated, performance oriented.

Ø Ability to meet deadlines and prioritize work.

Ø Possess excellent interpersonal, negotiation skills

Ø Strong analytical and problem solving skills

• Coordinate daily Front of the House and Back of the House restaurant operations
• Deliver superior service and maximize customer satisfaction
• Respond efficiently and accurately to customer complaints
• Regularly review product quality and research new vendors
• Organize and supervise shifts
• Appraise staff performance and provide feedback to improve productivity
• Estimate future needs for goods, kitchen utensils and cleaning products
• Ensure compliance with sanitation and safety regulations
• Manage restaurant’s good image and suggest ways to improve it
• Control operational costs and identify measures to cut waste
• Create detailed reports on weekly, monthly and annual revenues and expenses
• Promote the brand in the local community through word-of-mouth and restaurant events
• Recommend ways to reach a broader audience (e.g. discounts and social media ads)
• Train new and current employees on proper customer service practices
• Implement policies and protocols that will maintain future restaurant operations

The desired candidate should be able to communicate in GERMAN. At least hold a A2 german certification.

• To manage end to end operations whilst ensuring quality and cost saving, ensure compliance to the set processes, and manage people to bring the best efficiency out of them
• To ensure implementation of new process roll outs or changes

Areas of Responsibility & brief description:

Manage all day-to-day activities (administrative and functional) which involve:

• Document scrutiny & verification
• Handling cash & bank related transactions if assigned
• Maintaining & recording all application data in a timely and accurate manner
• Ensuring all administration & logistics of passport delivery to consulate/applicant/logistics company etc.

Conduct regular Audits for all processes & implement all new process rollouts or changes.

Regular quality checks identify incorrect or incomplete information, ensuring the accuracy of the visa application.

Ensure regular Error Monitoring - To monitor track and reduce the number of errors every month, within acceptable limits.

Maintain & improve the level of customer & mission satisfaction by enhancing procedures and continuously innovating methods to increase productivity and cost-effectiveness. Ensure that the Teams are aligned & contribute towards the achievement of parameters enlisted in the Team Objective Tracker.

Maintain adherence to the Service Level Agreements s for all processes and ensure adherence to Standard Operating Procedures, manuals etc. without any deviation. Ensure that the Teams are mentored & work towards adherence of all SOP's/ processes, required to be complied with, from an Organisational & ISO perspective.

Ensure compliance with the company defined principles, policies & procedures as applicable to the role.

Maintain high standards of ethics, integrity and compliance with corporate procedures.

Ensure that the entire process is completed within the mandated Turn Around Time.

• Ensure that the Teams are aligned & contribute towards the achievement of parameters enlisted in the Team Objective Tracker.

Ensure no penalties are incurred and monitor, track and maintain internal errors.

• Ensures that the Teams are aligned & contribute towards the achievement of parameters enlisted in the Team Objective Tracker

Ensure personal & professional development for self and team by conducting training on a regular basis (product & process). Ensure that all staff attends training scheduled by HR & ensures effective Process Monitoring, by conducting Internal Process Certifications (OCLs), for all staff.

Provide assistance to staff when needed and handle applicant/customer escalations.

Liaise with various support functions to handle team-related queries.

Ensure delivery of Value-Added Services options and achievement of the targets.

Manage productivity and security (Physical & data).

Mentor the team on a regular basis, thereby ensuring a successor is created for the position assist Manager/Unit Manager in Succession planning.

Ensure judicious use of natural resources.

Adhere to the environmental health and safety policy/objectives and guidelines of the organisation.

Experience: 5+ years experience preferably in the Travel and Tourism or Service industry.

Knowledge & Key Skills:

• Proficiency in MS office & good typing speed.
• Adaptability and presence of mind to handle customer queries and complaints.
• In-depth knowledge and understanding of systems and processes.
• Ability to Innovate and enhance procedures and methods to increase productivity & cost-effectiveness
• Team management skills

Responsibilities

• Formulate and implement strategies and programmes to strengthen stakeholder engagement
• Conceptualise and create communication literatures that effectively resonate with both internal and external stakeholders
• Craft speeches and messages for the management, in both English and Mandarin
• Manage media requests and craft talking points/replies to media queries
• Manage corporate website and social media channels, including developing and maintaining content to engage new and existing stakeholders
• Plan and coordinate corporate events
• Undertake any other ad-hoc projects or duties assigned to support the department’s operations

Competencies

• Relevant bachelor’s degree, preferably in journalism, communications or social science
• Minimum 2 years of relevant experience
• Effectively bilingual in English and Mandarin, both written and verbal. A strong command of Mandarin is required for effective communication with stakeholders in the Chinese community
• Skilled in writing and copyediting, including adapting writing styles for various target audiences
• Deep knowledge and understanding of current trends in digital/social media, with a keen interest in Chinese culture and heritage
• Excellent time management, ability to multi-task and prioritise work while being meticulous and organised
• Team player with a high degree of initiative and “can-do” spirit
• Singaporeans only

** Candidates will be evaluated for a senior-level position based on their years of relevant experience.

Applicants who are interested in this role are invited to apply with your detailed resume, stating your past experience, notice period, current and expected salary. Only shortlisted candidates will be notified.

• Competitive salary + aws + VB
• Shipping Industry
• 1-2 years experience in FP&A required

Key Responsibilities:

• Conduct financial planning and analysis to provide insights and recommendations for executive decision-making.
• Collaborate with various departments to develop annual budgets and rolling forecasts.
• Monitor financial performance against budgets and forecasts, identifying and analyzing variances.
• Prepare and present financial reports to senior management, explaining key findings and making strategic recommendations.
• Assist in developing long-term financial models and business plans to support growth objectives.
• Analyze key performance indicators (KPIs) and make data-driven suggestions for improvement.
• Continuously identify cost-saving and revenue-enhancing opportunities.
• Assist in the preparation of financial presentations for board meetings and investor relations.
• Collaborate with accounting and other finance teams to ensure accurate and timely financial reporting.
• Stay up-to-date on industry trends and best practices in FP&A to drive process improvements.

Key Requirements:

• Degree/Diploma in Business or equivalent
• 1 - 3 years of related experience

Additional Information

• Location: Central
• Working Days: Monday to Friday
• 21 days Annual Leave
• Medical and dental coverage

HOW TO APPLY:

Simply submit your application with your updated Resume in MS Word Format to Elsa Adam (EA Personnel Reg. No.: R22109576) (EOG) by clicking the ‘Apply link’ or call your friendly Consultant, Elsa Adam, at 6590 9943 for a confidential discussion.

Please indicate the below information in your resume:

• Current & Expected Salary
• Reason(s) for leaving
• Notice Period / Availability to commence work

YOUR SUCCESS IS OUR ACHIEVEMENT!