Requirements
1. Attend to walk-ins and calls, and refer to relevant officers when necessary
2. Assist customers with facility booking/programme registration (courses/events/etc)
3. Receive monies for mosque (fees/donations/etc)
4. Promote programmes and services to customers
5. Record all counter activities

Administrative Duties
6. Manage incoming/outgoing letters
7. Collection and display of newspapers

Other Duties
8. Perform any duties as assigned by Head of Department

Key Tasks / Responsibilities:

1. Strategic Mills Relationship Management:

• Develop and maintain strategic relationships with mills to enhance business opportunities.

1. Domestic Sales (particularly with CNOOC):

• Manage a team of 2 Business Development Managers (BDMs) focusing on domestic sales.
• Work with Strategic Mill Partners or channels in Central Asia to drive sales growth.

1. Breakthrough in Chinese CCUS and/or Geothermal:

• Lead efforts to penetrate the Chinese Carbon Capture, Utilization, and Storage (CCUS) market and/or the geothermal sector, as well as other relevant decarbonization activities.

1. Oversee Customer Service and Customer's Project Teams in Wuxi:

• Manage a team of 4 direct reports to ensure high levels of customer satisfaction and project success.

1. Asia Pacific Executive Team:

• Be an active member of the Asia Pacific Executive Team.
• Responsible for yearly budget planning, participate in strategy meetings and conduct monthly operations reviews.

* Assist the outlet manager in the daily operations

* Prepare bread & beverages to serve customers

* Learn and manage the outlet operations

* Full-time and Part-time positions available

* Staff will good potentials will be trained to be outlet managers in the future expansions

- English and Chinese Speaking

- Minimum education : N Level and above

- Able to work as a team

Job Description:

1. To receive inquiries, take note of the caller’s particulars such as name, position, Company, telephone and facsimile numbers, and other relevant details for subsequent follow-up by sales staff.
2. To prepare invoices, monthly reports for consolidated billing.
3. To maintain and upkeep the filing system and Navison software on all aspects of waste information.
4. To assist Customer Service TEAM to ensure daily operational in the team.
5. To update customer database in respect of customers and potential customers.
6. To coordinate with the various departments, i.e. logistic and operations dept to ensure customers’ requirements are met.

Job Requirement:

1. ITE holder and above
2. At least one year Customer Service experience (MUST)
3. Adaptability, problem-solving, and analytical skills
4. Good communication skills and pleasant personality

Remuneration Package:

• Working hours : Mon to Fri (8am to 5pm)
• Company Transport / Transport Allowance if candidate travel to work by him/herself

Job Responsibilities:

• Responsible for quantity take-off and cost estimation of tenders / projects
• Prepare tender submission
• Prepare subcontractor contract
• Sourcing, evaluate and negotiate with specialists, suppliers and subcontractors
• Prepare and follow up monthly progress claims in timely manner
• Finalize project accounts with clients and subcontractors
• Any other tasks as assigned by superior

Requirements:

• Diploma/ Degree in Quantity Surveying or equivalent
• Minimum 3-5 years of working experience as a Quantity Surveyor
• Good knowledge in Microsoft Word, Microsoft Excel etc
• Salary range $ 3,500 - $ 6,000
• Location: Tuas - Company Transport Provided
• Interested candidates kindly email CV to [email protected].

You are expected to understand and satisfy our customers’ requirements and exceed their expectations whenever possible. The main aim is to provide operational efficiency with the goal of attaining excellent customer service.

To ensure that all customers are provided with high quality care and attention throughout the sales and service process so that each customer is fully satisfied with the service and attention received from Biomed. The key objective is to ensure that you assist the Marketing and Sales to achieve the set sales, profit and service targets.

Key areas of responsibility

• Coordinate and administrative/documentary support on installations, relocation and commissioning of instruments
• Provide prompt and efficient on or off-site corrective or preventive maintenance according to contracts/requirements
• Weekend standby on rotational basis and to be on-site when needed/requested by customers to ensure service continuity
• 24/7 hotline supports, able to provide prompt response in service-related issues when customer calls and onsite if needed for emergency case.
• Liaise with Service admin to keep track on instruments preventive maintenance status on site
• Ensure items/tools/instrument calibration status always regulatory compliance
• Service report documentation, liaise with Service admin for necessary follow-up action
• Evaluating and resolving customer instrument problems
• Liaising with and work alongside customers and suppliers on problems encountered
• Liaising with members of the sales team and other technical experts
• Maintaining technical manuals, service spare parts quantity/status
• Ad-hoc projects and assignments
• Support management’s directives and efforts
• Be a team player to all departments in the company

Requirements:

• Degree in Biomedical/Electrical/Mechanical Engineering or higher
• Minimum 2 years of experience in on-site troubleshooting for scientific and/or Biomedical diagnostics equipment
• Willing to work overtime as needed by customers to ensure service continuity, including emergency onsite troubleshooting of instrument.
• Willing to be stationed in oversea counterpart company, to tag along with experience engineers for on-job training when required
• Willing to travel aboard for technical support when requested
• To work productively with minimal supervision

• Operating heavy vehicles and machinery (such as forklifts, cranes, and straddle carriers) to move cargo.
• Positioning and securing cargo in ship holds.
• Carrying out safety checks on equipment.
• Securing and releasing mooring lines of ships
• Can work in the warehouse/cleaning maintenance (if no ship)

Job description:

• Responsible for customers' enquiries, quotations, orders and requests.
• Communicate to customers through various channels
• Perform administrative work for order fulfilment and deliveries
• Follow up with customers on inquiry
• Handle purchases to provide a full order fulfilment service for customers
• Work with accounts team on customers’ payments
• Work with logistics team to ensure deliveries are on time
• Provide good customer service through product knowledge, and handling enquiries
• Attend to walk-in customers
• Other ad hoc duties as assigned

Requirements:

• Work in a fast paced environment
• Able to multi-task
• Has good communication skills
• Has good learning attitude
• Works well in team and with other departments
• Positive with passion for customer service, self-driven
• Comfortable to reach out to potential customers over the phone
• Proficient in computer

Job responsibilities:

The officer is part of the team responsible for processing employment claims at the Tripartite Alliance for Dispute Management (TADM). The job entails customer service, access the feasibility of executing Writ of Seizure and Sale (WSS) and case processing work.

The officer will monitor payment for Settlement Agreements (SAs) and Employment Claims Tribunals (ECT) orders. The officer will assess the cases and provide timely assistance and advice to the workers.

The officer will respond to case specific queries and be involved in ad-hoc projects relating to IT needs, process reviews and customer service initiatives.

Job requirements:

• Able to handle customers in a responsive and professional manner
• Able to communicate well and write concisely
• Team-player with good interpersonal skills and able to work independently
• Possess good analytical and problem-solving skills
• Proficient in basic IT programmes like MS Excel, Word, Powerpoint & Outlook

Kindly state your expected salary in your resume. The position offered will be commensurate with the candidate’s experience and suitability.

*Service Engineers*

Job Description

Responsibilities:

- Provide technical support to resolve technical inquiries from ships/vessels on Nordic Systems.

- Attend on-board service attendances and commissioning services, annual inspection and maintenance for vessels based on troubleshoot of the technical issues and feedback by chief engineer/vessel managers.

- Review service reports, customer technical specifications and provide support to sales team for bidding of spares.

- Troubleshoot issues involving electrical/electronic control systems, PLC products.

-Read and understand manuals, schematics, and P&ID's.

-Lead the preparation and coordination of ITRs based on approved electrical completion procedures.

-Prepare and update status of punch list and ensure all cleared punch items to be acknowledged by the client reps.

-Monitor and manipulate site execution in line with sequence of works.

-Handle technical issues, drawings, reports, procedures and any other relevant documents.

-Develop engineering capabilities and work with sales team on project proposal and bidding.

-Selection of equipment, materials for instrumentation and controls.

-Execution of projects.

-Plan and carry out E&I maintenances

-Manage Subcon and other adhoc activities, lead the team of technicians on site to execute the project.

Job Requirements

- Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Degree, Post Graduate Diploma, Professional Degree, Engineering (Electrical/Electronic) or equivalent.

- Prior experience in the Maritime/Oil & Gas industries and shipyards will be highly advantageous.

- Excellent verbal and written communication.

- Possess excellent interpersonal and communication skills.

- Responsible, Meticulous and able to work under pressure.

- Proficient with Microsoft Office Applications (Outlook, Word, Excel, Power Point, etc).

- Experienced in PLC/SCADA systems.

- Fluency in English (verbal and written) is essential.

Job Summary:

We are looking for an experienced and strategic Sales Manager to lead our sales team in expanding our market presence and achieving revenue growth. The Sales Manager will be responsible for overseeing the sales department, developing sales strategies, and mentoring the sales team to effectively sell our frozen seafood products to supermarkets, distributors, and restaurants.

Responsibilities:

• Lead, mentor, and motivate the sales team to achieve sales targets and KPIs.
• Develop and implement sales strategies and plans to drive revenue growth.
• Identify and pursue new business opportunities and target markets.
• Collaborate with the executive team to set sales goals and budgets.
• Analyze market trends and competitor activity to refine sales strategies.
• Establish and maintain strong relationships with key clients and partners.
• Negotiate major contracts and pricing agreements with clients.
• Conduct regular sales meetings, performance evaluations, and training sessions for the sales team.
• Monitor and report on sales metrics, forecasts, and budget adherence.
• Prepare and present regular sales reports and strategies to senior management.
• Work closely with the Marketing team to align sales efforts with marketing campaigns.
• Ensure adherence to company policies and ethical sales practices.
• Handle escalated client inquiries and resolve issues as needed.

Qualifications:

• Proven experience in sales leadership, preferably in the seafood or food distribution industry.
• Strong leadership and team management skills.
• Excellent strategic thinking and decision-making abilities.
• Exceptional communication and interpersonal skills.
• Proven track record of meeting or exceeding sales targets and driving revenue growth.
• Knowledge of frozen seafood products, industry trends, and distribution channels.
• Valid driver's license and willingness to travel as needed.
• Ability to analyze data, make data-driven decisions, and adapt strategies accordingly.

Job Summary:

We are looking for an experienced and strategic Sales Manager to lead our sales team in expanding our market presence and achieving revenue growth. The Sales Manager will be responsible for overseeing the sales department, developing sales strategies, and mentoring the sales team to effectively sell our frozen seafood products to supermarkets, distributors, and restaurants.

Responsibilities:

• Lead, mentor, and motivate the sales team to achieve sales targets and KPIs.
• Develop and implement sales strategies and plans to drive revenue growth.
• Identify and pursue new business opportunities and target markets.
• Collaborate with the executive team to set sales goals and budgets.
• Analyze market trends and competitor activity to refine sales strategies.
• Establish and maintain strong relationships with key clients and partners.
• Negotiate major contracts and pricing agreements with clients.
• Conduct regular sales meetings, performance evaluations, and training sessions for the sales team.
• Monitor and report on sales metrics, forecasts, and budget adherence.
• Prepare and present regular sales reports and strategies to senior management.
• Work closely with the Marketing team to align sales efforts with marketing campaigns.
• Ensure adherence to company policies and ethical sales practices.
• Handle escalated client inquiries and resolve issues as needed.

Qualifications:

• Proven experience in sales leadership, preferably in the seafood or food distribution industry.
• Strong leadership and team management skills.
• Excellent strategic thinking and decision-making abilities.
• Exceptional communication and interpersonal skills.
• Proven track record of meeting or exceeding sales targets and driving revenue growth.
• Knowledge of frozen seafood products, industry trends, and distribution channels.
• Valid driver's license and willingness to travel as needed.
• Ability to analyze data, make data-driven decisions, and adapt strategies accordingly.

Introduction:

Yoshimura Food Holding Asia, a trusted name in the culinary scene.
With a legacy of excellence, we provide premium Seafood products renowned for quality and taste.
Now hiring Assistant Sales Manager to drive growth and build lasting client relationships.
Join us in shaping the future of food. Explore opportunities at Yoshimura today.

Responsibilities:

• Experienced managing small size sales team.
• Manage clients’ relations and build contacts with potential clients for new business opportunities.
• Responsible for planning and implementing market penetration strategies and sales targets and for building strong relationships with existing clients.
• Identify leads and lead new business opportunities to expand distribution channels / networks.
• To exceed or achieve monthly sales targets / new business development served in the assigned area.
• Track, monitor and analyse products, channels and customers sales trends in order to maximise sales opportunities and achieve desired sales results.
• Carry out and plan other sales and marketing functions to increase efficiency.
• Take initiative in implementing best practices to perform duties.

Requirements:

• Diploma in Business Management / Marketing / Sales
• At least 2 years of relevant experience is preferred
• Proficient in Microsoft Office Suite (Excel, Word, PowerPoint)
• Able to multi-task and work independently
• Strong interpersonal and communication skills
• Self-motivated, hardworking and organized in work

Introduction:

Yoshimura Food Holding Asia, a trusted name in the culinary scene.
With a legacy of excellence, we provide premium Seafood products renowned for quality and taste.
Now hiring Assistant Sales Manager to drive growth and build lasting client relationships.
Join us in shaping the future of food. Explore opportunities at Yoshimura today.

Responsibilities:

• Experienced managing small size sales team.
• Manage clients’ relations and build contacts with potential clients for new business opportunities.
• Responsible for planning and implementing market penetration strategies and sales targets and for building strong relationships with existing clients.
• Identify leads and lead new business opportunities to expand distribution channels / networks.
• To exceed or achieve monthly sales targets / new business development served in the assigned area.
• Track, monitor and analyse products, channels and customers sales trends in order to maximise sales opportunities and achieve desired sales results.
• Carry out and plan other sales and marketing functions to increase efficiency.
• Take initiative in implementing best practices to perform duties.

Requirements:

• Diploma in Business Management / Marketing / Sales
• At least 2 years of relevant experience is preferred
• Proficient in Microsoft Office Suite (Excel, Word, PowerPoint)
• Able to multi-task and work independently
• Strong interpersonal and communication skills
• Self-motivated, hardworking and organized in work

Introduction:

Yoshimura Food Holding Asia, a trusted name in the culinary scene.
With a legacy of excellence, we provide premium Seafood products renowned for quality and taste.
Now hiring Assistant Sales Manager to drive growth and build lasting client relationships.
Join us in shaping the future of food. Explore opportunities at Yoshimura today.

Responsibilities:

• Experienced managing small size sales team.
• Manage clients’ relations and build contacts with potential clients for new business opportunities.
• Responsible for planning and implementing market penetration strategies and sales targets and for building strong relationships with existing clients.
• Identify leads and lead new business opportunities to expand distribution channels / networks.
• To exceed or achieve monthly sales targets / new business development served in the assigned area.
• Track, monitor and analyse products, channels and customers sales trends in order to maximise sales opportunities and achieve desired sales results.
• Carry out and plan other sales and marketing functions to increase efficiency.
• Take initiative in implementing best practices to perform duties.

Requirements:

• Diploma in Business Management / Marketing / Sales
• At least 2 years of relevant experience is preferred
• Proficient in Microsoft Office Suite (Excel, Word, PowerPoint)
• Able to multi-task and work independently
• Strong interpersonal and communication skills
• Self-motivated, hardworking and organized in work

Job Description

- Maintenance, commissioning and trouble-shooting of Process Analyzers, analyzer systems.

- Perform analyzer system communication with plant control system

- Maintenance, commissioning and trouble-shooting of Analytical Instrumentation

- Conduct In-house test and FAT of analyzer system

Job Requirement

- Degree / Diploma in Electrical / Instrumentation with 7-8 years of relevant experience.

- Knowledge in trouble shooting and maintenance of process analyzer system, package instrumentation, for the petrochemical, refineries, oil and gas industries is essential .

- Knowledge of network communication, PLC programming etc will be an advantage.

- Atleast six(6) years of experience in maintenance or commissioning.

- Willing to Travel.

- Self-starter and a team player with excellent communication skills.

This position reports to the Director and is pivotal in the management of repair technicians and all service centre staffs. This is an ideal opportunity for individuals looking to gain hands-on experience in a dynamic and customer-focused environment within the air cooling industry.

Responsibilities:

1. Oversee and manage the daily operations of the service centre, including supervising repair technicians and ensuring efficient workflow.

2. Coordinate and handle all aspects of service warranty management, ensuring timely and effective resolution of customer issues.

3. Provide comprehensive after-sales support, addressing customer inquiries, and ensuring high levels of customer satisfaction.

4. Assist in developing and implementing service strategies to improve operational efficiency and enhance service quality.

Competencies:

1. Strong knowledge of air cooling systems and their maintenance/repair procedures.

2. Excellent problem-solving skills with the ability to diagnose and resolve technical issues efficiently.

3. Proficiency in managing service warranties and customer service processes.

4. Effective leadership and team management skills, with experience in supervising technical staff.

Duration of Attachment: 6 months

Job Description

1. Perform hands-on Marine/ Electrical / Mechanical / Chemical / ervice & Maintenance and Repairs of Equipment / Instruments on outdoor field, canal, undergound, confine space, underwater, marine coastal

2. Involves working onboard vessel /work boat, canal, underground, river and field sites

3. Involve in integration of instrument / computer devices, programming, setup, configuration, testing and commissioning of remote access and control application.

4. Involve in instrument calibration, knowledge in chemical reagent

5. Planning maintenance schedule and product service report / analysis report / Maintenance Report

6. Involve in Ad-Hoc assignments as and when required

7. Willingness for Standby duties or work after office hour or during weekend and Public Holiday

Requirement:

1. Possess positive attitude to learn, has initiative and independent

2. Relevant educational qualifications in Marine/ Electrical / Mechanical / Structure Engineering (Degree/Diploma/ITE/NITEC)

3. Willing to do field work (outdoor sites, onboard vessel /workboat, underground, canal, water coastal, etc.)

4. Team player

5. No prior experience may also be considered.

6. Confident in Marine Environment

7. Self-driven and motivated individual with critical thinking skill

Interested applicants, please email detail resume to [email protected]

Regret to inform only shortlisted candidates will be notified

Job Description

1. Perform hands-on Marine/ Electrical / Mechanical / Chemical / Structure installation, Service & Maintenance and Repairs of Equipment / Instruments on outdoor field, canal, undergound, confine space, underwater, marine coastal

2. Involves working onboard vessel /work boat, canal, underground, river and field sites

3. Involve in integration of instrument / computer devices, programming, setup, configuration, testing and commissioning of remote access and control application.

4. Involve in instrument calibration, knowledge in chemical reagent

5. Planning maintenance schedule and product service report / analysis report / Maintenance Report

6. Involve in Ad-Hoc assignments as and when required

7. Willingness for Standby duties or work after office hour or during weekend and Public Holiday

Requirement:

1. Possess positive attitude to learn, has initiative and independent

2. Relevant educational qualifications in Marine/ Electrical / Mechanical / Structure Engineering (Degree/Diploma/ITE/NITEC)

3. Willing to do field work (outdoor sites, onboard vessel /workboat, underground, canal, water coastal, etc.)

4. Team player

5. No prior experience may also be considered.

6. Confident in Marine Environment

7. Self-driven and motivated individual with critical thinking skill

Interested applicants, please email detail resume to [email protected]

Regret to inform only shortlisted candidates will be notified

Location: Jurong East/Choa Chu Kang

Duration: 8 months

Salary: Up to $13 Per Hour

Key Responsibilities:

• Handle customer phone calls, emails, appointment scheduling requests.
• Address walk-in queries from patients.
• Work with other departments to ensure that requests are resolved promptly.

Requirements:

• Possess a diploma in any discipline.
• Experience in frontline Customer Service will be an added advantage.
• Fluent in Mother Tongue to communicate with patients.
• Computer literacy and good interpersonal skills.

By submitting your resume, you consent to the collection, use, and disclosure of your personal information in line with ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy). This authorizes us to contact you about potential alternative job openings beyond the positions you have initially applied for. Sensitive personal data that is not required at this stage of job application may be deleted accordingly. If you wish to withdraw your consent, please write to [email protected].

All job applications will be processed with strict confidence and only shortlisted candidates will be contacted.

Law XinXuan Stesha - Outsourcing Team

ScienTec Consulting Pte Ltd - 11C5781

RESPONSIBILITIES

• The Technical Service Manager focuses foremost on supporting customers (expectation approx. 75% of time). The function, together with Sales, initiates and executes Initiatives and Projects with customers that deliver on contribution targets within the current FY and prioritizes those projects to deliver sales 2 – 3 years beyond the current FY. Technical Service is therefore, together with Sales, the execution arm of Oil Additives (OA) for contribution margin achievement.
• Is pivotal player in increasing business development through technical marketing and strengthening technical contacts with target accounts.
• Together with Sales Manager, establishes and develops deep connections / relations to key functions & persons at customers, enabling high level, strategic management partnerships between Evonik and the customer. The role understands competitive challenges, specifically competitor’s technology and value proposition.
• Together with Marketing, articulates the value drivers for areas of application at specific Customers / Markets and translates these into Initiatives / Projects (e.g. to generate technical marketing data considering local needs).
• Executes the technical aspects of the Project to achieve the Project goal, both within OA's functional groups (TS, R&D, etc.) and at customers / 3rd parties. Has full technical responsible for formulation modification projects and liaises with Innovation as follows: initiates “smaller” polymer modification projects, interfaces with Perf Test Lab for test results on formulations, acts as key stakeholder in major R&D initiatives and projects. Interacts with Innovation to translate the technical performance of the product (in terms of Tribology, performance testing, viscometrics) into a value-based solution for the customer.
• Together with Sales, executes the commercial realization of new products / services (either from Evonik R&D, 3rd parties, or jointly via collaboration with customers).
• Supports manufacturing for quality issues that impact product specifications or performance, raw material substitutions, customer requested changes, etc.; consults with production and sales on technical customer complaints
• Possesses detailed application expertise on Evonik’s products / services for individual market segments, and an awareness of development projects and initiatives with OEMS (that impact on existing / market base) – the role understands and articulates current and future trends at existing customers / markets, and effectively communicates this within OA.
• Educates OA / customers / markets on OA technologies for areas of application, is involved with industry committees in which direct customers are involved, awareness on IP landscape on formulations and applications and protects / generates IP applicable for OA , and collaborates with Universities / 3rd parties on Tribology application research linked to existing customers / markets (and translates this back to customer specific Initiatives / Projects).
• Strengthen technical contacts to key regional accounts & target OEM’s.
• Participate in technical discussion with OEM customers by understanding their requirements from product development.
• Initiate lab projects / blend studies to recommend suitable products to improve formulations for customers.

REQUIREMENTS

• Bachelor’s or Master’s in Chemical / Mechanical Engineering with minimum 3 years (preferably 6 to 8 years) of experience in technical sales/services.
• Effective user of IT tools and techniques for organizing the working environment and oneself,
• Excellent IT-capabilities (Microsoft Office, SAP, etc.)
• Ability to function within varied cultural groups
• Willingness to move geographically and organizationally
• Excellent interpersonal and communication skills.
• Good analytical and problem solving skills.
• Team player and able to work independently.
• Ability to travel as required based on business needs

Responsibilities

• Inspect panels and electrical systems to identify and resolve any issues or malfunctions.
• Conduct regular tests to ensure proper functioning and compliance with safety standards.
• Ensure that electrical panels and systems meet the required standards and specifications.
• Document electrical panel specifications, wiring diagrams, and system configurations.
• Coordinate with shipyard for the installation, commissioning and testing of all electrical systems and panels.
• Hands on testing, troubleshooting, and commissioning of all supplied electrical systems and panels.
• Work in cooperation with other internal and external stakeholders to ensure that supplied systems pass all relevant class surveys and inspections.
• Produce and document all necessary paperwork for class certifications during commissioning process.

Workshop Inventory Management

• Maintain accurate records of all items in the workshop inventory.
• Monitor stock levels and reorder supplies as needed.
• Conduct regular stock checks and report any discrepancies.

Receiving and Dispatch:

• Receive incoming materials, tools, and equipment.
• Verify the accuracy of received items against purchase orders.
• Prepare items for dispatch, ensuring proper packaging and documentation.

Organizing and Storing:

• Arrange and organize materials in the workshop store for easy accessibility.
• Implement an efficient storage system to maximize space utilization.
• Label and categorize items to facilitate quick retrieval.

Maintaining a Clean and Safe Environment:

• Keep the workshop area clean, organized, and free from safety hazards.
• Adhere to safety protocols when handling, working with and storing materials.
• Ensure compliance with safety regulations and guidelines in all electrical activities.
• Conduct regular safety checks on electrical systems to mitigate potential hazards.

Equipment Maintenance:

• Ensure that workshop equipment, such as tools, machineries, shelves and racks, are in good condition.
• Report any maintenance or repair needs to the relevant department.

Requirements

• Able to read drawings and terminate central cables.
• Strong troubleshooting and problem-solving skills for Electrical main switchboard.
• Familiarity with electrical testing equipment and diagnostic tools.
• Ability to read and interpret technical drawings and schematics.
• Attention to detail and ability to work independently or as part of a team.
• Possession of a Class 3 Driving Licence or WSQ Forklift Operator Licence is advantageous.
• Prior work experience in shipyard is advantageous.

Interested candidates, do send your resume to [email protected]

**Shortlisted candidates will be notified through email for an interview.

Job Description

· Able to provide recommendation and solution to customer in term of troubleshooting in accordingly to maker’s guidelines.

· Able to hand on and lead a team consists of engineer & technician to carry the job in anchorage, terminal, shipyard or during voyage repairs.

· Prepare Risk Assessment and plan for the work to be carried out.

· Work with internal and external stakeholders to achieve service excellence.

· Oversee the workshop operations and plan the workload accordingly.

· Responsible for continual improvement

· Other Ad-hoc duties as assigned by the Management.

Requirement

· Min Diploma in Marine engineering with 7 or more relevant working experience.

· Prefer with at least 4 – 5 years of sailing experience as Chief Engineer

· Good working knowledge in handling 2 stroke or 4 stroke engine or other machineries repairs whether is in workshop, onboard or during voyage.

· Positive mindset, Self-starter, team player, strong management skills and possess good analytical and solving skills and ability to work and adapt in a dynamic environment

· Able to lead and guide the team at short notice to achieve results.

· Able to travel and sail with the vessel when required at very short notice.

Job Overview:

Reporting to the General Manager and supporting the sales and service team, this role involves coordination’s of customer services and meeting the service levels to create a seamless experience and provide passionate customer orientation. The service coordinator will organize, distributes, and verify the work / assignments of service engineers. The service coordinator handle orders and logistics of spare parts, accessories and equipment as well as managing and maintaining orders and service reports in CRM system for future references.

Job Responsibilities:

Scheduling service jobs-equipment

· Plan & schedule local & onsite overseas service activities for ZRSG.

· Plan calibration equipment scheduling, loaning, shipping for onsite local-regional service jobs.

· Organize recalibration-repair of calibration equipment inclusive of quote, order, shipping.

· PULSE service workflow implementation for service activities closure, revisits, reschedule etc.

Quote service jobs & contract

· Manage service contracts with timely renewal before expiry of existing contract.

· Create end user quote service & simple opportunities in close coordination with After-sales V1.

· Create quotes for service jobs (local/ regional) for calibration, onetime jobs, relocation etc.

Order processing

· Prepare & process after-sales orders including parts & accessories with production division.

· Verify order confirmation & coordinate with producing division on customer delivery timeline.

· Create ZOHO orders for after-sales orders as well as service labor (onetime/ contract) jobs.

· Documenting aftersales orders in Digital dossier files (SharePoint) for future reference.

Shipment & logistics

· Facilitate shipment of parts & accessory orders in liaison with customer & partners.

· Prepare invoices & shipping documents (packing list, cert. of origin, Airwaybill etc.)

· Organize warranty parts & shipment as well as returning faulty parts to Production Division.

· Regular verification of shipping invoices of courier/freight forwarder for onward processing.

Coordinate with customers for payment as well as AR, debit & credit notes as applicable.

Education, Experience & Requirements:

Education

· Diploma or Degree holder preferably in Customer Relationship Management.

Experience

· Prefer 5-8 years of customer service experience in capital goods industry.

· Salary commensurate with relevant working experience

Requirements

· Aftersales customer service skills

· Excellent organizational skills.

· Good knowledge of Microsoft office & CRM.

· Good communication & interpersonal skills.

· Proficiency in English

Responsibilties:

• Acquire new sales leads / prospects and establish new accounts to grow account / client base focused on events including but not limited to: weddings, social events, corporate meetings or banquet events (residential / non-residential included)
• Foster and develop relationship with existing clients and customers to maintain loyalty.
• Manage leads and enquiries and provide suitable solutions promptly.
• Be familiar and diligent with various company systems and sales tools, such as property management system, customer relationship management system, function space booking
• Work collaboratively with the Operations team to ensure that we deliver the best to our guests
• Proactive update to event bookings and changes via Banquet Event Orders (BEO), attending BEO meetings etc
• Day-to-day sales activities include telemarketing, sales calls, hotel visits, entertainment, virtual presentations etc.
• Review account portfolio regularly and present to management to provide analysis on performance of each account and forward action plans.

Requirements:

• Diploma in Sales and Marketing
• At least 5 years of relevant experience
• Excellent communication, interpersonal and organisational skills with strong network
• Strong negotiation and presentation skills
• Able to work well under pressure in a fast paced environment.
• Knowledge in banquet spaces, facilities and capabilities of the competitive market