Job Responsibilities:

• To assist engineers in job scheduling and coordinate filed service attendances locally and overseas
• Communicate with Marine- & Offshore customers and manage Engineers attendance on board Ships at Singapore Anchorage, Ports and Ship Yards.
• Maintain engineer’s service attendance schedule
• Updating and compiling of service reports, invoice preparations
• Customer & Crane Data maintenance
• Other field service-related coordination and admin duties

Requirements:

• Prior experience in a marine service environment is of advantage
• Able to multi-task and be a team player
• Excellent communication skills to liaise with customers worldwide
• Singaporeans only

1. Electrical System Maintenance:Conduct routine inspections and maintenance of electrical systems on marine vessels.
   Perform preventive maintenance to ensure the continuous and reliable operation of electrical equipment.
   
2. Troubleshooting and Diagnostics:Identify and diagnose electrical issues on ships.
   Use testing equipment and tools to locate and analyze faults in the electrical systems.
   Develop solutions to resolve electrical problems and restore functionality.
   
3. Repair and Replacement:Execute repairs on malfunctioning or damaged electrical components.
   Replace faulty electrical parts or systems as needed.
   Ensure compliance with safety regulations and industry standards during repair activities.
   
4. Installation and Upgrades:Install new electrical systems or components on marine vessels.
   Upgrade existing electrical systems to meet current regulations or improve efficiency.
   Collaborate with other engineering disciplines for integrated system installations.
   
5. Inspection and Compliance:Conduct electrical inspections to ensure compliance with industry standards and regulations.
   Document and report findings, recommending necessary repairs or upgrades to meet compliance requirements.
   
6. Testing and Commissioning:Perform testing procedures on newly installed or repaired electrical systems.
   Commission and verify the proper functioning of electrical equipment before the vessel goes into service.
   
7. Documentation and Reporting:Maintain accurate records of maintenance activities, repairs, and installations.
   Generate reports detailing the status of electrical systems, completed tasks, and recommendations for improvement.
   

1. HR Administration:

• Maintain employee records, including personal details, attendance, and leave records.
• Prepare HR-related documentation such as employment contracts, HR letters, Internal memos, etc.
• Assist in conducting employee orientation, off-boarding sessions, and communicating HR policies.
• Ensure the HRIS (Human Resource Information System) is up to date with accurate employee information.
• Generate reports and metrics from the HRIS to support decision-making processes.
• Oversee the attendance tracking system, ensuring accurate and timely recording of employee hours.
• Manage leave applications and approvals, maintaining accurate leave balances for all employees.
• Generate reports related to attendance, leaves, and overtime for management review.

2. Payroll Computation:

• Execute end-to-end payroll processing for employees, ensuring accuracy and compliance with local regulations.

3. Employee Relations:

• Act as a point of contact for employee inquiries and concerns, fostering a positive work environment.
• Assist in organizing team-building activities and employee engagement initiatives.

4. Training and Development:

• Support in organizing training programs and workshops to enhance employee skills and knowledge.

Other ad-hoc assigments.

Workshop Service Technician with experience servicing Downhole drilling tools (Jar, intensifier, Coil Tubing tools, Motor, Shock tool, agitator etc.) or hydraulic or mechanically operated equipment.

Job Responsibilities

• Fully competent in servicing hydraulic/mechanically operations tools.
• Experience with servicing NOV downhole drilling tools will be added advantage.
• Prepare tools for inspection/cleaning
• Prepare load-out tools for field
• Unload tools from field & check tool return
• Prepare service report after service or repair
• Prepare damage report
• A recognized performer who is sought out for technical expertise by peers
• Able to understand tool drawings
• Ability to take measurements with various measuring equipment
• Follow 5S implementation of workshop
• Report on weekly basis (Tools availability list) and on monthly basis
• Ad-hoc activities as assigned by the supervisor

Job Requirements

• GCE ‘O’/ ITE Certificate in Technical or Mechanical or equivalent
• Min 2 years experience in servicing Downhole tools in oil & gas industry is advantageous
• Basic English communication (verbal and writing)
• Experience with computer in MS office and email is desired (for completing service reports)
• Positive attitude, meticulous, self-driven, good interpersonal skills
• Able to work in a team

About the role:

This position is for a Customer Data Management technician who is under direct supervision. Tracks data on customer activities and assists with compiling customer service data. Applies basic skills in the execution of existing procedures

Key Responsibilities:

As a Service Coordinator, you’ll be responsible for:

• Works under direct supervision to provide assistance with customer data management activities.
• Uses computer software programs to accurately compile customer data.
• Tracks data on customer activities.
• Assists with compiling customer service data for basic business planning, sales forecasting and product quality measures.
• Assists with generating basic reports and statistics on sales.

Requirements:

We are looking for people who are meticulous in details and familiar in handling customer databases. If this is you, get in touch.

As a minimum you must have:

• Minimum Diploma holder.
• Minimum 2 years of relevant experience in managing customer database.
• Experience in SAP and Office Skills (Excel) is desired to have.

Job Highlights:

• Basic up to $3800 + AWS + VB
• Monday to Friday, Saturday (WFH)
• 9.30am to 6.00pm, 9.30am to 1.00pm
• Newton
• Logistic/ Supply Chain Company

Job Responsibilities:

• Address customer inquiries and generate quotations as needed.
• Organize and coordinate import and export logistics operations.
• Communicate with international agents to ensure compliance with shipping regulations and documentation requirements.
• Collaborate with warehouse personnel to oversee cargo handling and movement activities such as receipt and delivery.
• Manage customs procedures by providing instructions to customs brokers.
• Maintain regular communication with vendors, shippers, customers, carriers, and international agents.
• Ensure accurate documentation for billing, invoicing, and file closure post-shipment.
• Coordinate door-to-door shipments, including transhipments, for both imports and exports.
• Collaborate with project managers to plan and execute shipment strategies and address ad-hoc requirements.
• Generate airway bills and handle booking arrangements.
• Arrange transportation logistics.
• Utilize Electronic Data Interchange (EDI) systems for efficient data exchange.
• Manage Customer Carrier Notes (CCN) efficiently.

Job Requirements:

• 1 to 2 years of working experience as customer service in freight industry
• Experience in Air freight operations processes (1 years of relevant working experience)
• CargoWise Knowledge is an added advantage
• Possess valid DG Certificate is an added advantage
• Well-versed in MS Office, especially MS Excel
• Can-do attitude, driven and passionate about work
• Strong verbal and written communication skills

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by the company relating to this job application.

We regret to inform you that only shortlisted candidates will be notified.
We wish you all the best in your career search.
You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

Ian Gan Zhi Shen| EA Personnel No.: R21102913

Customer Service Assistant – Pandan Road – 5 day week -Singaporeans only

• Handling all incoming customer queries and questions
• Providing the appropriate service and information or referring clients to another department
• Referring problematic issues that they cannot solve to management
• Resolving customer complaints and issuing refunds as needed
• Maintaining an accurate Customer Relationship Management (CRM) database by entering and updating client information
• Providing quotations and checking product availability
• Handling payment transactions
• Adhering to a company’s policies and procedures at all times when assisting customers

Requirement:

· Secondary education

· Good communication skills

CUSTOMER SERVICE ASSOCIATES

Job Description:

• Receiving and entering customer's purchase orders into SAP system.
• Confirming inventory availability and delivering information to customers.
• Liaising with customers through emails on the status and progress of orders.
• Responding to customer inquiries and providing quotations on spare parts’
• Arranging shipment and process shipping documentation. Liaising with freight forwarders and customers on shipping matters.
• Liaising with banks and customers on Letter Of Credit export documentation
• Execute any other ad hoc duties and responsibilities which the Company may assign from time to time at its discretion.

Qualification:

• Diploma in Business Administration, Logistics & Supply Chain, RMIT Diploma/Degree in Logistics & Supply Chain.
• Those without the required academic qualifications but with relevant working experience will also be considered.
• 1-2 years' experience in a Customer Service function with Supply Chain literacy.
• Knowledge in import & export processes will be an advantage.
• Skills in using ERP systems. Experience in using SAP will be a plus.
• Proficiency in Microsoft Office
• Self-starter with the ability to multi-task. Good Team player.
• Sales and customer-oriented and driven with excellent communication and Interpersonal Skill.

SERVICE TECHNICIAN (HOME APPLIANCES)

$1,900 to $2,800 per month

Job Description

Servicing & Repair

· Repair, maintenance and test tasks for home appliances

· Providing service and customer support

Requirements

· Working Hours: 5.5 days (Monday – Friday : 08:30am to 05:30pm, Saturday: 08:30am to 12:30pm)

· Relevant working experience

· All ages are welcome to apply

· Able to speak English and Chinese in order to assist and communicate with clients.

· Near Simei (East region)

· Salary will be commensurate based on experience and qualifications.

· Please call 96178475 during office hour if you are interested

Introduction:

Yoshimura Food Holding Asia, a trusted name in the culinary scene.
With a legacy of excellence, we provide premium Seafood products renowned for quality and taste.
Now hiring Senior Sales Executives to drive growth and build lasting client relationships.
Join us in shaping the future of food. Explore opportunities at Yoshimura today.

Responsibilities:

• Experienced managing small size sales team.
• Manage clients’ relations and build contacts with potential clients for new business opportunities.
• Responsible for planning and implementing market penetration strategies and sales targets and for building strong relationships with existing clients.
• Identify leads and lead new business opportunities to expand distribution channels / networks.
• To exceed or achieve monthly sales targets / new business development served in the assigned area.
• Track, monitor and analyse products, channels and customers sales trends in order to maximise sales opportunities and achieve desired sales results.
• Carry out and plan other sales and marketing functions to increase efficiency.
• Take initiative in implementing best practices to perform duties.

Requirements:

• Diploma in Business Management / Marketing / Sales
• At least 2 years of relevant experience is preferred
• Proficient in Microsoft Office Suite (Excel, Word, PowerPoint)
• Able to multi-task and work independently
• Strong interpersonal and communication skills
• Self-motivated, hardworking and organized in work

Job Responsibilities:

• Gather software requirements and design solutions for modules and small software systems
• Develop and support software including applications, database integration, interfaces and new functionality enhancements.
• Write both internal and external technical documentation
• Deploy, install, and configure hardware and software system

Requirements:

• Bachelor's degree or higher in Computer Science, Engineering, or a related field.
• Proficiency in programming languages such as Python, C++.
• Minimum 2 years of relevant experience
• Experience with wearable IMU sensors and motion capture systems, particularly Xsens DOTs IMU sensors, is preferred.
• Experience with desktop UI development frameworks such as Qt or Electron
• Strong background in software development, including data synchronization, algorithm development and user interface design.
• Knowledge of signal processing techniques, machine learning algorithms, and data analysis methodologies.
• Excellent problem-solving skills and the ability to work independently as well as part of a team.
• Strong communication skills and the ability to effectively collaborate with cross-functional teams.

Quick Restaurant Service Crew/ Management Trainee. Full/Part Time. 6 workdays. Up to $2,800/month.

This recruitment effort is in collaboration with e2i - Singaporeans or Permanent Residents only

Location: Orchard / West

Service Crew / Management Trainee shall
-Assist in light cooking, serve & pack food
-Assist in cash register, customer service

Candidate’s Requirement
- Comfortable working in restaurant environment
- Preferred to have Basic Food & Hygiene Certification. Candidate that does not have the certification will be sent for course.

Working Period
- 5 to 6 working days / 1 to 2 days off
- Shift schedule between 11am to 930pm

Payment
- up to $2800 per month ( Full Time )
- OT 1.5x after 44 working hours/ week
- Weekly Payment (Every following Friday/ Sunday) – Part Time

Whatsapp Grace 87952790

Salad Service Crew. Full/Part Time. 5 workdays. From $1,800/month.

This recruitment effort is in collaboration with e2i - Singaporeans or Permanent Residents only

Location: Arcade/ Maxwell

Salad Service Crew / Management Trainee shall
-Assist in light cooking, serve & pack food
-Assist in cash register, customer service

Candidate’s Requirement
- Comfortable working in restaurant environment
- Preferred to have Basic Food & Hygiene Certification. Candidate that does not have the certification will be sent for course.

Working Period
- 5 working days ; 8am to 6pm / 7pm

Payment
- from $1800 per month ( Full Time )
- OT 1.5x after 44 working hours/ week

Whatsapp Grace 87952790

POSITION SUMMARY

Purpose

This position is responsible to ensure customer orders, complaints and inquiries are processed timely, accurately, and efficiently. Customer Service Representatives (CSR) are a primary contact (along with Sales) for existing and prospective customers, need to support sales & marketing activities in this market in order to achieve sustainable business growth.

Scope

This position acts as the primary customer interface for order management, complaints and inquires and can support businesses for SP-CL. The CSR is expected to focus on meeting and exceeding the Customer’s product and service requirements, resulting in customer satisfaction while delivering value to the Business(es). The CSR will interface with a wide range of internal and external departments to coordinate activities, obtain information, and resolve issues resulting in flawless execution of sales orders. The CSR is responsible for working within global/regional/business processes and for compliance to guidelines provided by the Customer Service Organization.

Responsibilities

• Coordinating and executing customer service activities, including customer master data maintenance, order management, preparation of customs documentation, account recevialbes, customer communications, complaints and special handling tasks.
• Achieving and maintaining customer satisfaction while ensuring internal processes and procedures are rigorously respected in a dynamic business environment.
• Participate in the resolution of complaints as required.
• Building and maintaining Customer relationships by assisting Customers in placing orders efficiently, responding to inquiries on a timely basis, managing the Customers orders through the SAP system to meet Customer requirements and Evonik commitments, and communicating any changes in order status quickly to the Customer.
• Comply with global, business, and department processes, procedures, and practices, including Basic Safety Process, Product Stewardship, and regulatory requirements.
• Coordinate and maintain effective communications with Sales, Business Area, Cross Functional Groups, and third parties like forwarders, warehouses and custom offices, concerning Customer requirements, issues, feedback (commercial), etc. as appropriate.
• Issue credit / debit notes if required (in addition to normal invoicing)
• Obtain required forms and documentation from Customers (e.g. Tax Exempt Certificates, Permits, etc.)
• Participation in Departmental, Business team, and cross functional team meetings to acquire knowledge of the Supply Chain, department interdependencies, key business strategies and objectives, etc.

Requirements

• Bachelor’s Degree in Trade or Business Administration
• Ability to demonstrate strong problem solving skills, good organizational skills, excellent interpersonal and communication skills (verbal, written, and listening), and strong focus on data quality
• Ability to work in a fast paced and dynamic team environment
• Minimum of 2-3 years of customer service related experience
• Customer service experience in the chemical industry desired
• Fluent oral and written English
• Experineces with SAP is preferred

Dear valued applicants, thank you very much for your interest in working at our company. Please be aware that only shortlisted candidates will be notified. Thank you for your kind understanding!

Position Summary

• Provide good customer service and front desk to client and ship owner.
• Liaise with Ship Owner, Technical Managers, Agent and Owner's Contractor

Tasks and Responsibilities

• Provide administrative assistance to Owners and Technical Superintendent in Business Centre.
• To assist Owners representive and Technical Superintendent for Admin Tasks.
• To assist taking lunch buffet for all Client and making the order for the vendor.
• Prepare invoice/ billing/ dealing with Finance/ Purchasing/Production/ Facility department etc for daily activities.
• To monitor and arrange the janitors to check rooms and prepare for new order.
• Replenishment for refreshment, drinking water etc for Business Centre.
• To organise any event function in Tuas yard.
• Any other ad-hoc duties that may be assigned from time to time.

Job Requirements

• 2 years related experience in customer service or administration works.
• Working Location :Tuas
• Working Hours: 7.30am to 5.00pm (1-way company transportation provided)

Job Info:

• Salary: Basic up to $3000 + AWS + VB
• Working Hour: 5.5 Days (Monday - Friday: 8:30am - 5pm; Alternate Saturday: 8:30am - 1:10pm)
• Location: Changi Cargo Megaplex

Job Scope:

• Address inquiries, complaints, and requests from overseas agents/customers promptly and efficiently
• Create delivery orders and ensure accurate and proper import documentation
• Verify deliveries to ensure they reach the correct recipient and obtain proof of delivery
• Ensure all documents are accurate and in order before requesting for permit declaration
• Handle multiple tasks simultaneously while coordinating shipments

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform you that only shortlisted candidates would be notified*

We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

Chou Jia Hooi | EA Personnel No.: R23115147

Introduction:

Yoshimura Food Holding Asia, a trusted name in the culinary scene.
With a legacy of excellence, we provide premium Seafood products renowned for quality and taste.
Now hiring Senior Sales Executives to drive growth and build lasting client relationships.
Join us in shaping the future of food. Explore opportunities at Yoshimura today.

Responsibilities:

• Experienced managing small size sales team.
• Manage clients’ relations and build contacts with potential clients for new business opportunities.
• Responsible for planning and implementing market penetration strategies and sales targets and for building strong relationships with existing clients.
• Identify leads and lead new business opportunities to expand distribution channels / networks.
• To exceed or achieve monthly sales targets / new business development served in the assigned area.
• Track, monitor and analyse products, channels and customers sales trends in order to maximise sales opportunities and achieve desired sales results.
• Carry out and plan other sales and marketing functions to increase efficiency.
• Take initiative in implementing best practices to perform duties.

Requirements:

• Diploma in Business Management / Marketing / Sales
• At least 2 years of relevant experience is preferred
• Proficient in Microsoft Office Suite (Excel, Word, PowerPoint)
• Able to multi-task and work independently
• Strong interpersonal and communication skills
• Self-motivated, hardworking and organized in work

In this role, you will have the unique opportunity to engage in field service, site installation, and perform Quality check on all completed machines.

Job Responsibilities:

• Provide site machine installation and maintenance.

• Attend to service call.

• To conduct in-house and on-site training for customer.

• Investigate and handle customer's complaints.

• Quality check on all completed machines to ensure stringent quality compliance before delivery to customer.

Requirements:

• Diploma in Electrical or Mechatronics Engineering

• Minimum 2 years of field service or QA experience in Industrial Automation projects

• Ability to build strong relationships, work with customers to solve problems

• Good team player with excellent interpersonal and communication skills.

• Meticulous, Quality conscious and Problem solving/troubleshooting skills.

Job Highlights:

• Basic up to $3500 + Handphone Allowance $50 + AWS + VB
• Monday - Friday 8.30am - 6.00pm
• Tampines
• Our client is a Logistic company

Job Responsibilities:

• Collaborate with the Pricing Manager to ensure swift and precise responses for pricing and quotations, catering to internal departments, overseas stations, and clients.
• Timely response to client pricing inquiries and processing of e-bids via customer portals.
• Efficiently manage tenders and RFQs for various Air-freight products when assigned.
• Gather pricing information from carriers, co-loaders, and internal network sources (product teams, overseas stations) to deliver client-specific solutions and pricing.
• Cultivate and maintain strong relationships with carriers and co-loaders.
• Serve as a knowledgeable resource for all Air-freight inquiries.
• Take responsibility for coordinating collection arrangements with both internal and external customers.
• Collaborate with vendors to plan collection schedules and provide the Air Export operation team with comprehensive execution details, including cost information.
• Thoroughly review vendor invoices for shipments arranged and ensure accuracy.
• Generate and deliver weekly and monthly reports to customers and account managers when necessary.
• Extend support to the team in ensuring speedy and accurate responses to pricing and quotation requests from internal departments, overseas stations, and clients.
• Keep track of bid-winning ratios and conduct analysis as required.

Job Requirements:

• DG certified (Dangerous Goods Cat 6) or with DG knowledge will be an advantage.
• Minimum 3-5 years of working experience in Air-freight Pricing or within the forwarding or airline industry.
• Experience in negotiating and managing relationships with carriers and co-loaders

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by the company relating to this job application.

We regret to inform you that only shortlisted candidates will be notified.
We wish you all the best in your career search.
You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280
Ian Gan Zhi Shen | EA Personnel No.: R21102913

Introduction:

Yoshimura Food Holding Asia, a trusted name in the culinary scene.
With a legacy of excellence, we provide premium Seafood products renowned for quality and taste.
Now hiring Senior Sales Executives to drive growth and build lasting client relationships.
Join us in shaping the future of food. Explore opportunities at Yoshimura today.

Responsibilities:

• Experienced managing small size sales team.
• Manage clients’ relations and build contacts with potential clients for new business opportunities.
• Responsible for planning and implementing market penetration strategies and sales targets and for building strong relationships with existing clients.
• Identify leads and lead new business opportunities to expand distribution channels / networks.
• To exceed or achieve monthly sales targets / new business development served in the assigned area.
• Track, monitor and analyse products, channels and customers sales trends in order to maximise sales opportunities and achieve desired sales results.
• Carry out and plan other sales and marketing functions to increase efficiency.
• Take initiative in implementing best practices to perform duties.

Requirements:

• Diploma in Business Management / Marketing / Sales
• At least 2 years of relevant experience is preferred
• Proficient in Microsoft Office Suite (Excel, Word, PowerPoint)
• Able to multi-task and work independently
• Strong interpersonal and communication skills
• Self-motivated, hardworking and organized in work

We are seeking an experienced Service Engineer for our Singapore Branch

As Service Engineer in our SGP branch you will travel to vessels in ports/ship yards to perform service, fault finding, combustion adjustment, system upgrades, renewal of control systems etc. Some jobs are completed in port/ship yard, others are completed at sea. Other tasks can i.e. include assistance in engineering and design processes, remote email assistance to customers, ensure cost optimization in projects.

It is a job where you have a high influence on your daily work and a job that includes substantial freedom with responsibility.

You will mainly be travelling in the Far East region but worldwide travel is also to be expected.
Expected travel days per year: 160+ days.

Qualifications:

· You are educated as Marine Engineer, Automation Mechanic, Industrial Electrician or similar

· You have worked with boilers/steam plants

· You have worked onboard vessels

· You have experience with:

o Electrical fault finding in relay based controls systems

o Electrical fault finding in PLC based controls systems

o PLC systems, PID controllers, AC-Drives

· You have flair for understanding mechanics and electrical systems

· You are comfortable working on your own and capable of creating a structured work process

· You have extensive experience with the Microsoft Office programs and general PC use

· You are fluent in English both oral and written

Other qualifications:

· Passport, Driver’s license

· Hold a “Health Certificate for Seafarers and Fishermen / Discharge book” or can obtain one

· Never been refused a VISA application

· Clean criminal record

· Singaporean or PR

Job Description:

· Manage operating departmental budgets and costs according to annual allocation to ensure efficient usage of resources, where applicable.

· Develop and implement processes and strategies (local go-to-market strategies, sales strategies and customer strategies) for assigned customers to ensure achievement of goals.

· Monitor team key performance indicators achievement. Conduct regular reviews to provide feedback on achievements, performance gaps and requirements for improvement.

· Identify the short-term business needs and objectives of key customers and develop/sell proactive business solutions across the full demand/supply chain.

· Manage annual negotiations, including trading terms and conditions, to facilitate sales agreements and achieve targeted margins.

· Manage and monitor 5P execution performance (availability, pricing, share of shelf, etc.) and ensure issues are quickly resolved by the team.

· Develop deep insights and actionable recommendations from post-evaluation analyses and incorporate into customer strategies.

· Manage reporting of sales and projected sales/margin forecasts. Evaluate trends and form meaningful conclusions to facilitate strategic decisions.

· Develop, monitor and recommend improvement initiatives on business processes, customer services and new techniques (category management, scanning, etc.).

· Develop and build relationships with customers and a network of contacts to order to understand customer needs and achieve business objectives.

· Work closely with the cross-functional teams (e.g. Trade Marketing, Product Manager and Supply Chain Management) to ensure efficient and effective execution.

Job Requirements:

· Manage operating departmental budgets and costs according to annual allocation to ensure efficient usage of resources, where applicable.

· Develop and implement processes and strategies (local go-to-market strategies, sales strategies and customer strategies) for assigned customers to ensure achievement of goals.

· Monitor team key performance indicators achievement. Conduct regular reviews to provide feedback on achievements, performance gaps and requirements for improvement.

· Identify the short-term business needs and objectives of key customers and develop/sell proactive business solutions across the full demand/supply chain.

The salary stated is inclusive of Transportation Allowance.

At JurongHealth Campus, we believe that our patients are the focus of our work and we render the best care and service to them. We are changing the face of public healthcare and carving out new paths to improve our processes and services. We value our team's contributions and ensure that our staff are competitively rewarded and supported.

Join us, where we place the value of every staff member and the care of every patient at the centre of all we do.

Senior Service Team Leader will be assisting in the management of lobby operations.

The incumbent shall be responsible to:

• Ensure smooth operations at gantries and self-registration kiosks.
• Handle difficult visitors and situations and execute service recovery.
• Responsive to emergency situations in the main lobby.
• Conduct regular audits on service, productivity, accuracy and safety to ensure compliance to organization’s guidelines and regulations.
• Conduct competency and confirmation assessments.
• Contribute to achieve individual and team KPIs.
• Manage in roster planning and daily deployment.
• Lead the team in continuous service improvement initiatives.

Job Requirements

• Diploma or equivalent with at least 5 years of relevant experience
• Experience in hospitality or front-line customer service role is an advantage.
• Excellent interpersonal and communication skills, able to work with all levels of staff.
• Able to communicate fluently in English and a Second Language
• Able to work weekends, public holidays.
• Comfortable to work 2 rotating shifts (morning & afternoon)

Job Responsibilities:

• Coordinate with vessel's Agent for delivery to vessel and other local warehouse
• Preparation of delivery documents
• Handles data Entry to play the delivery
• Liaise with Warehouse for order picking and cargo readiness
• Assist and liaise with Customers on their Adhoc requirements
• Other ad-hoc duties/tasks assigned by superior
• Knowledge and Experience in Freight is an advantage

Job Requirements:

• Good team player with initiative and keen learning interest.
• Excellent follow-up and interpersonal skills with ability to interact well with internal and external customers.
• Versatile & detailed, self-motivated, pleasant personality with positive disposition
• Able to start within short notice/immediately.
• No Experienced candidates are welcome to apply

Job Descriptions

• Greet and assist customers with orders.
• Operate cash registers, process transactions, and maintain a balanced cash drawer.
• Prepare food items following Fun Toast's recipes and safety standards.
• Coordinate with the kitchen for timely order preparation.
• Ensure cleanliness in the kitchen and dining areas.
• Multitask efficiently during peak hours.
• Collaborate with the team for smooth operations.
• Adhere to company policies and procedures.
• Upsell additional items to enhance customer experience.

Job Requirements

• Positive attitude and strong customer service skills.
• Ability to work in a fast-paced environment.
• Basic math skills for cashier duties.
• Excellent communication and interpersonal skills.

Working hours

• 6 Days Work Week , 7 hours a day excluding 1hr break
• 7am to 4pm or 11am to 8pm