“Who We Are as a Company”

Capital C Corporation, a leading Singapore-based fintech company, as we transform financial services in Southeast Asia.

With a decade of experience and a startup mindset, we're enthusiastic about the opportunities in Southeast Asia to supercharge our users.

Our technology is purpose-built, enabling us to reach and empower underserved individuals through digitalization, offering a wide range of financial solutions, including consumer, MSME business, two & four-wheeler financing, buy now pay later, and salary advances for developing countries, all aimed at boosting financial stability.

Come join us on our journey to revolutionise financial inclusion and enhance lives across Southeast Asia. Our mission: "Driving financial inclusion, enhancing lives."

“Discover the team behind the scenes”

The team of Customer Engagement Specialists is committed to delivering exceptional customer service. They operate collectively to swiftly address inquiries, clarify doubts, and aid customers in their initial document submissions. As a Customer Engagement Specialist, the role involves being the initial contact point for customers, resolving inquiries, and guiding them through the process of submitting required documents. This role plays a pivotal part in ensuring a positive customer experience and efficient document collection.

"Role Sneak Peek"

Your primary responsibility is to provide top-notch customer service while also employing your sales-driven skills daily.

You have the flexibility to use a range of different sales tactics in conversations to meet departmental KPIs. This role encompasses being the initial point for document collection and effectively guiding customers to either our outlet or assisting them in submitting their documentation to us, ensuring a seamless customer experience."

"Workday Activities"

The daily routine of a Customer Engagement Specialist involves answering customer inquiries through various channels, including calls, email, and chat. This role focuses on clearing customer doubts, providing guidance on our services, and proactively engaging with customers to meet their needs. Sales skills are applied to identify opportunities for upselling or cross-selling, and accurate documentation of interactions is maintained. The role is dynamic, customer-centric, and essential for ensuring exceptional service delivery.

"The Essential Qualities"

You must possess a sales-driven mindset, with the ability to engage effectively in sales conversations or demonstrate relevant sales experience. You should prioritize a customer-centric approach, displaying a strong commitment to delivering exceptional service. Additionally, excellent communication and persuasive skills are essential for success in this role.

"Valuable Additions"

It's advantageous to possess prior sales experience, even if it's from a different industry. A strong command of English, clear and precise communication skills, familiarity with CRM systems, and experience in the financial industry are all qualities that can enhance your qualifications for this role.

Working Hours:

• 10 am - 7.30 pm
• Five-day workweek: Monday to Saturday, with Sunday off, and one additional off day during the week.

Job Descriptions

• Ensure the smooth running of Kiosk operations
• Provide excellent customer service and ensure orders accuracy.
• Work in a team to attain high standards of product quality & service.
• Able to work independently during off peak hours
• Ensure that all in-store facilities conform to sanitary regulations and to ensure strict compliance with MOH’s legislation and Company’s policies and procedures.
• Operation includes closing/opening & clean up
• Perform other related tasks as assigned by managers and supervisors.

Job Requirements

• Driven and willing to learn.
• Able to work independently in a fast-paced environment.
• Able to commit rotational shift, weekends and public holidays.

Benefits

• Monthly Incentives
• Variable Bonus
• Meal & Uniform provided
• Annual Leave & Medical Leave

Working hours

• 5days work week

Job Scope:

• Assist walk-in patient for registration
• Assist Doctor and nurses in consultation room
• Provide accurate information on patient’s enquiries
• Assist and facilitate operation in clinic / hospital
• Ad hoc duties as assigned

Job Requirements:

• Minimum GCE O level / NItec / Higher Nitec / Diploma
• Good Communication skills

Interested applicants, kindly furnish us with your detailed resume in MS Words format and click "Apply Now" button

*We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities.*

“Jobstudio will not solict any money , request to use your bank account for business or request you to transfer any monies to any parties , please be aware of scams impersonating jobstudio and our employees , you may call our office directly at 64221390 for verification. We will not be liable for loss arising from scams."

JOBSTUDIO PTE LTD

EA License No: 10C4754

EA Personnel: Choong Yi Han

EA Personnel Reg No: R2196526

“Who We Are as a Company”

Capital C Corporation, a leading Singapore-based fintech company, as we transform financial services in Southeast Asia.

With a decade of experience and a startup mindset, we're enthusiastic about the opportunities in Southeast Asia to supercharge our users.

Our technology is purpose-built, enabling us to reach and empower underserved individuals through digitalization, offering a wide range of financial solutions, including consumer, MSME business, two & four-wheeler financing, buy now pay later, and salary advances for developing countries, all aimed at boosting financial stability.

Come join us on our journey to revolutionise financial inclusion and enhance lives across Southeast Asia. Our mission: "Driving financial inclusion, enhancing lives."

公司简介

新加坡领先的金融科技公司，Capital C Corporation，正在招聘！

凭借十年的运营经验和不断创新的精神，我们致力于改革东南亚的金融服务行业。

我们的专有技术使我们能够通过数字化手段触及并支持未曾得到充分服务的社群，这包括消费者和中小企业。我们的使命是增强他们的财务稳定性，同时推动金融包容，提升东南亚人民的生活。

我们的使命：“推动金融包容，提升生活。”

“Discover the team behind the scenes”

We're a lively and enthusiastic team, always eager to offer our customers a top-notch financial service experience that's on par with what you might expect from a private bank. We genuinely believe that each customer is unique, and we take pride in consistently wowing everyone who walks into our branch. We work together seamlessly, emphasising teamwork to create the very first impression our customers have with our organisation. We recognize the immense importance of this role as the face of our company.

团队了解

我们是一支充满活力和热忱的团队，我们渴望为每位客户提供与私人银行媲美的一流金融服务体验。我们坚信每位客户都是独一无二的，因此我们致力于为每位客户提供最卓越的服务。为实现这一目标，我们高度重视团队协作，因为我们深知这是塑造客户对我们公司第一印象的关键。作为客户体验大使，您将在为创造客户最佳体验过程中扮演着关键角色。

"Role Sneak Peek"

As a Customer Experience Ambassador, you're the warm and welcoming representative of our company. Your role goes beyond just wearing a friendly smile; it's absolutely vital. Your mission is to ensure that every customer feels exceptionally well cared for, and you play a pivotal role in ensuring the front-end of our business operates flawlessly and at its peak performance.

Your primary objectives include maintaining our professional image, delivering outstanding customer service, and ensuring that each customer's journey with us begins seamlessly.

职位概览

作为客户体验大使，您是公司热情接待客户的代表。您的工作不仅仅是展现友善的笑容，更是确保每位客户感到宾至如归。

您也在确保公司前台业务无缝运作方面发挥了至关重要的作用。您的首要任务包括维护我们的专业形象、提供卓越的客户服务，以及确保每位客户与我们的关系顺畅无阻。

"Workday Activities"

Your daily activities involve assisting new customers with the onboarding application process, promptly addressing their inquiries, managing and incorporating their feedback, and maintaining a professional and organised environment for both walk-in and appointment-based customers.

工作日常

您的日常工作包括协助客户完成贷款申请，迅速解答他们的疑问，处理他们的反馈，以及维护一个专业有序的环境，无论是对于前来直接咨询还是预约咨询的客户。

"Valuable Additions"

Skills that can bring added value to this role include having prior experience with CRM systems, being proficient in using the Google Workspace suite, and having worked in customer-facing environments like banking front offices, hotels, or esteemed service roles.

附加优势

其他有利条件包括具有使用CRM系统的先前经验，熟练使用Google Workspace软件，以及在客户服务领域工作的经历，例如在银行、酒店或其他前台办公室。如果您具备这些附加优势，将会是一个加分项。

"The Essential Qualities"

• We're seeking someone with a customer-focused attitude, known for their cheerful and welcoming personality.
• Lady working environment.
• Excellent proficiency in both English and Mandarin are essential to liaise with Mandarin speaking clients
• Good in computer skills.
• While we don't have a preference for visible tattoos, we are open to candidates with modest or discreet tattoos. Additionally, maintaining a presentable appearance is highly regarded for this role.

基本要求

我们正在寻找一位性格开朗、具备出色客户服务态度的团友。

除了卓越的电脑技能，您也应该能够熟练地使用英语和中文进行沟通，因为您需要与说中文的客户进行交流。此外，对于这个职位来说，保持仪表端庄整洁也备受重视。

Working Hours:

• Two rotating shifts: 10 am - 7.30 pm and 10.45 am - 8.15 pm.
• Five-day workweek: Monday to Saturday, with Sunday off, and one additional off day during the week.

we are hiring for spa therapist with experience of at least 1year must be friendly ,goodworking attitude and reponsible .with good cutomer service amust ,poccessesgood broblem solvingskills training will be provided for those without putexperience

kindly contact Ms Crystal at 92998757for further details

Job Description

Responsibilities:

• Communicate with clients
• Handle general administrative tasks such as filing, phone calls and e-mails
• Handle other administrative or miscellaneous tasks if required

Requirements:

• Minimum Diploma
• Minimum 1 year administrative work experience
• Proficient in MS Word and Excel
• Able to work independently
• Meticulous, motivated, proactive, multi-tasking
• Responsible and willing to learn
• Good communication and interpersonal skills

Work Schedule:

• Weekday: 830 am to 630 pm
• Weekend: 9 am to 6 pm
• Full time: 44 hours a week

Position is open to candidates interested in full-time , or part time full day - at least 3-4 full-day shifts

Only shortlisted candidates will be notified.

Job Highlights

• Attractive remuneration
• Collaborative environment with supportive colleagues and managers
• Professional development

Job Description

Customer Service Officers (Full-time, Parkway Parade)

The Write Connection is a premier learning centre in Singapore. Our Customer Service Officers (CSOs) are among the best in the industry as we hold them to high standards to deliver premium service to our customers.

Work Hours

Full-time employees must work a 5-day week, including a weekend. Your work schedule is pegged to the center's operation hours and operational needs. As a general rule, you will work the following hours:

• Weekdays: 12.30pm to 9.30pm (inclusive of one hour's meal break)
• Saturday or Sunday: 8.30am to 6.30pm (inclusive of one hour's meal break)
• 1 weekday off; 1 rest day
• +/- 2-hour meeting per week

Work Location

Work location is subject to operational needs. You need to be comfortable with travelling to branches around Singapore.

JOB RESPONSIBILITIES

Sales and Customer Service

• Explain our courses, education philosophy and pedagogy to potential customers
• Promote TWC programmes to potential and existing customers
• Build relationships with our customers
• Handle phone and email queries effectively and promptly
• Perform and manage sales transaction effectively and promptly

Administrative Duties

• Arrange replacement lessons for students, and appointments for parents, Centre Management or teachers
• Responsible for center's inventory and simple logistics
• Other administrative and ad hoc duties, e.g. filing documents

Job Requirements

• Have minimum GCE 'O' levels qualifications
• Possess at least 1 year of relevant work experience in customer service-related job roles, preferably in enrichment centers settings
• Proficient in Microsoft Office Suites (e.g. Excel, PowerPoint, Word)
• Candidates who are proficient with MacBook and G-Suites (e.g. Drive, Gmail, Docs, and Sheets) would have added advantage
• Possess excellent communication skills in English (spoken and written), strong organizational skills and detail-oriented
• Able to display effective and efficient customer service abilities
• Possess good work ethics (e.g. Integrity, professionalism, committed to excellence)
• Willing to be trained according to TWC ethos and SOPs
• Able to work independently and also a team player
• Open to be deployed at other centers due to work exigencies

Job Overview:

We are currently seeking enthusiastic and experienced individuals to join our elite Yacht Boat Crew.

As a member of our team, you will play a crucial role in providing exceptional service and ensuring the overall satisfaction and safety of our guests. If you have a passion for the sea, excellent interpersonal skills, and a commitment to excellence, we invite you to apply for a position within our prestigious yacht crew.

Responsibilities:

• Provide a warm welcome to guests and assist with boarding and disembarking

• Offer attentive and personalized service to enhance the overall guest experience.

• Anticipate and fulfill guest needs, ensuring a high level of customer satisfaction.

• Assist with the safe navigation, anchoring, and docking of the yacht under the guidance of the Captain.

• Maintain a clean and organized deck area, ensuring safety and compliance with maritime regulations.

•Handle lines and assist in the operation of watercraft and water toys.

• Participate in regular safety drills and training sessions.

• Familiarize yourself with emergency procedures and be prepared to act swiftly in case of an emergency.

• Ensure the safety and well-being of guests during water activities.

• Keep guest areas and cabins clean and well-maintained.

• Assist with routine maintenance tasks and report any issues to the Captain.

• Contribute to the overall cleanliness and appearance of the yacht.

• Work closely with other crew members to ensure smooth operations.

• Communicate effectively with the Captain and fellow crew members to coordinate tasks and responsibilities.

• Participate in regular crew meetings and training sessions.

Qualifications:

• Previous experience in a similar role within the maritime or hospitality industry.

• Basic knowledge of yacht operations, safety protocols, and customer service.

• Strong communication and interpersonal skills.

• Ability to work well in a team and adapt to a dynamic environment. • Basic first aid and CPR certification is a plus.

• Physical fitness and agility for tasks related to deck operations.

Please be informed that only shortlisted candidates will be notified.

Linda Lum

Senior Recruitment Consultant

MOM Regn No: R1436147

Job description

We are looking for an energetic and passionate customer service professional to join us in our expanding company.

Job Scope:

*Attending to customers' enquiries via phone/emails

*Arranging for interviews between employers and helpers

*Providing professional advice to employers to ensure a good match between employer's requirements and helper's profile/experience

*Providing excellent aftersales follow up service/ counselling services

*To ensure strict compliance with MOM's regulations and to perform EA duties with utmost integrity

*To perform administrative duties required for proper file-keeping

Requirements:

* Diploma and above. O Levels with good working experience are welcome too

* CEI (Basic) certificate will be highly advantageous

*Strong communication skills

*Those with good customer service experience but no CEI cert yet are welcome to apply too

Please kindly send in your full CV (with recent photo) stating your current and expected salary.

Working location: Selegie

5 working days a week

Experience:

• Customer Service: 3 years (Preferred)
• CEI certified

Job Type: Full-time

Salary: $2,500.00 - $6,000.00 per month

Benefits:

• Parental leave
• Professional development

Schedule:

• Day shift

Supplemental pay types:

• Performance bonus

License/Certification:

• CEI (Preferred)

Work Location: In person

Expected Start Date: 01/03/2023

• Attend or lead a group of workers to job sites to carry out various activities including but not limited to:

1. RHVAC commissioning

2. Servicing

3. Troubleshooting

4. Installation of equipment/appliances

5. Coordination or Commercial meeting

6. Survey/inspection

• Resource and project planning
• Liaison with clients on project technicalities when required
• Write survey/inspection reports
• Write progress reports and close out reports for every assigned tasks
• Liaison with clients on project technicalities when required
• Assist Sales and Commercial Department on material & labour estimates for quotation purposes

QUALIFICATION

• Graduate of Mechanical Engineering or Refrigeration Engineering (Bachelor’s Degree)
• Minimum 2 year experience in RHVAC field
• Procient in Refrigeration Cycle and RHVAC troubleshooting
• Procient in written and oral English communication skill
• Procient in material take or and labour estimate for a given RHVAC project
• Good understanding on electrical circuit diagram and HVAC Controls (Electrical and PLC)
• Good grasp on technical writing
• Good leadership, coaching and analytical skills
• Able to work independently
• Team player
• Knowledge on Project Schedule Software or Autocad is an advantage
• Train Junior RHVAC Technicians
• Ensure compliance to Safety, Health and Environmental standards

We are located at 11A Tech Park Crescent Singapore 637842 (Tuas South).

Brief description of the Restaurant

Music is life. And we're in it for the song, art, tastes and the authentically Hard Rock touch. Live inside the moment at a Hard Rock Hotel, Resort or All-Inclusive experience, where classic memorabilia sets the stage for a one-of-a-kind experience. Feel your heart pound to the beat of our live music at Hard Rock Live entertainment venues. Catch your breath as you bet it all on one more toss of the dice at Hard Rock Casino. And don't forget to “mmmmm”, “ooooh” and “aahhh” to the flavors of Hard Rock Cafe.

Job Descriptions

• Taking guests’ orders.
• Running food.
• Handling cash & other forms of payment.
• Making proficient sales transactions - using a point-of-sale system.
• Properly checks I.D.s – for guests who appear to be under the legal drinking age.
• Demonstrating responsible alcohol service.
• Demonstrating impeccable product knowledge.
• Suggestive selling - using proven techniques.
• Answering questions - accurately and politely.
• Satisfying any/all needs of the guests - regularly double checking back with guests throughout theirexperience.
• Maintaining a clean & organized station – including pre-bussing & table maintenance.
• Performing opening, closing & side duties – setting up/breaking down station, refilling condiments, cleaning ashtrays, etc.
• Demonstrating knowledge of all table/station numbers.
• Directing guests to areas & restrooms.
• Creating memorable experiences.
• Entertaining guests to create “Raving Fans.”

Benefits

• Staff Meal / Uniform

Working hours

• 5 days / 44hours per week

Job Highlights

• Attractive remuneration
• Collaborative environment with supportive colleagues and managers
• Professional development

Job Description

Customer Service Officers (Full-time, Parkway Parade)

The Write Connection is a premier learning centre in Singapore. Our Customer Service Officers (CSOs) are among the best in the industry as we hold them to high standards to deliver premium service to our customers.

Work Hours

Full-time employees must work a 5-day week, including a weekend. Your work schedule is pegged to the center's operation hours and operational needs. As a general rule, you will work the following hours:

• Weekdays: 12.30pm to 9.30pm (inclusive of one hour's meal break)
• Saturday or Sunday: 8.30am to 6.30pm (inclusive of one hour's meal break)
• 1 weekday off; 1 rest day
• +/- 2-hour meeting per week

Work Location

Work location is subject to operational needs. You need to be comfortable with travelling to branches around Singapore.

JOB RESPONSIBILITIES

Sales and Customer Service

• Explain our courses, education philosophy and pedagogy to potential customers
• Promote TWC programmes to potential and existing customers
• Build relationships with our customers
• Handle phone and email queries effectively and promptly
• Perform and manage sales transaction effectively and promptly

Administrative Duties

• Arrange replacement lessons for students, and appointments for parents, Centre Management or teachers
• Responsible for center's inventory and simple logistics
• Other administrative and ad hoc duties, e.g. filing documents

Job Requirements

• Have minimum GCE 'O' levels qualifications
• Possess at least 1 year of relevant work experience in customer service-related job roles, preferably in enrichment centers settings
• Proficient in Microsoft Office Suites (e.g. Excel, PowerPoint, Word)
• Candidates who are proficient with MacBook and G-Suites (e.g. Drive, Gmail, Docs, and Sheets) would have added advantage
• Possess excellent communication skills in English (spoken and written), strong organizational skills and detail-oriented
• Able to display effective and efficient customer service abilities
• Possess good work ethics (e.g. Integrity, professionalism, committed to excellence)
• Willing to be trained according to TWC ethos and SOPs
• Able to work independently and also a team player
• Open to be deployed at other centers due to work exigencies

Job Descriptions

• Maintain cleanliness and hygiene in the dining area, ensuring tables, chairs, and utensils are clean and presentable.
• Provide excellent customer service by greeting and seating customers, taking orders, and addressing any inquiries or concerns.
• Deliver food and beverages to customers in a timely manner, ensuring accuracy and presentation.
• Assist in clearing tables and resetting them for the next customer, maintaining a clean and organized dining environment.
• Collaborate with the kitchen team to ensure smooth communication and coordination between the front-of-house and back-of-house operations.
• Adhere to all company policies and procedures, including health and safety regulations, food handling guidelines, and sanitation practices.
• Support and assist fellow team members when needed, fostering a positive and collaborative work environment.

Job Requirements

• No requirement

Working hours

• Split Shift / 6 days a week. 10.30am - 2.30pm 5.30pm - 10.30pm.

​Job requirements

• Experience in F&B, especially in bakery, pastry and speciality coffee establishment is a plus.
• Team player, must be able to support in all areas of the cafe.
• Good communication skills, spoken and written English.
• Must be responsible, motivated and have a positive attitude.

​Job functions

• Be able to carry out daily operations, opening and closing of the store.
• Ensure efficient and friendly customer service.
• Be able to take personal and corporate orders, delivery orders, advise customers on products, coordinate with kitchen to ensure smooth operation.
• Communicate with guest and be able to answer all queries.
• Maintain high level of store cleanliness and appearance.
• Prepare hot and cold drinks (previous barista experience is a plus).
• Handle sales transactions.
• Keep track of personal and corporate orders, delivery orders, advise customers on products, coordinate with kitchen to ensure smooth operation.

• Demonstrate proficiency in managing call center hotlines and ensuring timely follow-up actions.

• Coordinate effectively for funeral arrangements.

• Exhibit versatility in conducting client meetings, whether within the office, on-site visits, or through virtual communication platforms.

• Facilitate the transfer of the deceased to funeral homes.

• Collaborate closely with operations staff and the Finance Team.

• Undertake any additional ad-hoc duties as assigned.

Kindly whatsapp to 98894141 to apply !

Jay

A WINE ADVENTURE, WITH GOOD FUNK

Le Bon Funk is a series of neighbourhood wine bars by Chef-Owner Keirin Buck, joined by Beverage Director, Jos Kjer who spearheads the bar’s wine programme.

The name, Le Bon Funk, is an allusion to the “good funk” from living wines—an invitation not to take oneself too seriously. With a tight curation of exciting and accessible wines, complemented by produce-led plates, it’s never fussy, and always tasty here; all in a lively and approachable atmosphere.

The team is looking to expand the Front of House team at Holland Village.

Your responsibilities include:

• Prepare the restaurant for opening and closing
• Setting up tables with the correct number of place settings, including crockery, silverware, glasses, and napkin
• Maintain restaurant's overall cleanliness at all times
• The ability to explain the ingredients used and/or methods on how to enjoy the dish when presenting the dish to the guest
• Proactive and able to anticipate guests' needs
• Refresh the table with finesse once guests have finished their main course
• Other additional task includes setting up and breaking down tables, restocking supplies, using the glassware dishwasher, and other cleaning duties

We are looking for:

• A self-starter who is enthusiastic and personable
• Someone who demonstrates proactive behaviour and takes responsibility for their work
• Adaptable to constant changes and changing guest profiles and preferences
• Team players in an upbeat, fast-paced working environment

We are looking for someone:

• Eager to grow - Passion for people (through food & service)
• Lead with empathy and kindness, though never without firmness
• Pursue continuous improvement
• Own outcomes and drive solutions

Benefits:

We have always believed in recognition wherever possible. Often, these recognitions come in the form of Monthly Sales Incentives, as well as privileges such as medical and insurance coverage, employee dining discounts across our venues, and birthday celebrations.

Take an inside look at our culture or find out more

instagram.com/tlbg.openarms

https://www.lobehold.com/

The Raffles Service Intern delivers friendly and professional service that meets guest’s call experience expectations and is able to answer all types of enquiries.

The position offers a centralised communication service in an efficient manner supporting all departments of the Hotel.

Primary Responsibilities

Deliver Friendly and Professional Service

• Ensures smooth operation of the department by attending to incoming calls and emails that are pertaining to room and F&B reservations or general enquiries.
• Obtains all the necessary information to complete a room reservation in the Opera system, i.e. stay dates, flight details, rates, special requests and reservation notes.
• Assists guests in a seamless F&B reservation process by providing restaurant and bar information, reservation confirmation and/or reservation changes or cancellations and other special requests.
• Works closely with the restaurant managers to maximise the capacity of the restaurants.
• Ensures guests receive the experience as detailed in Brand Standard Operating Procedures (BSOPs), Raffles Hotel Singapore Local Standard Operating Procedures (LSOPs) as well as Forbes 5 star/Leading Quality Assurance (LQA) standards, and aims to achieve the scores and goals set by management.
• Close cooperation with Raffles Butlers team.
• Upholds a flawless impression and perception of the Raffles Hotel Singapore products and services.
• Ensures the smooth running of the Raffles Service by performing all tasks in adherence with the code of ethics as issued by Raffles Hotel Singapore.

Provide Experience that Exceeds Guest Expectations

• Is well versed with the preference of the guest’s and provide all guests with the consistent service anticipating needs in advance.
• Leads a Heartist® approach to guest experience/service together with the Reservation team.
• High emphasis on the reservation experience for ALL members.
• Handles guest comments competently and swiftly.

Involvement in Wider Job Function Actions / Relationships

• Supports the Raffles Service colleagues to achieve upsell goals in various revenue streams.
• Coordinates with other departments (Front Office, Concierge, F&B, Spa, Housekeeping and Butler) on the guest’s needs and requirements.
• Works closely with Revenue department to be aware of the occupancy of the hotel (the sold out dates, the blackout dates and the need periods in both rooms and F&B outlets).
• Advises Raffle Service Manager of any deviations in rate applications or reservations arrangement.
• Maintains an accurate and updated filing system of all correspondence.
• Is familiar with hotel’s credit policies and handles billing instructions correctly.
• Performs clerical and administrative duties.
• Adheres to Raffles Hotel Singapore and Raffles Service SOP’s, guidelines and grooming standards.
• Adheres to the Values of AccorHotels, i.e. Guest Passion, Respect, Innovation, Trust, Sustainable Performance and Spirit of Conquest.

Candidate Profile

Knowledge and Experience

• Diploma or Degree preferably in hospitality or any related field
• Knowledge of and experience of relevant software applications – spreadsheets, word processing and database management

Competencies

• Strong interpersonal skills with ability to communicate with all levels of employees
• Service-oriented with an eye for details
• Ability to work effectively and contribute to the team
• Multicultural awareness and ability to work with people from diverse cultures
• Self-motivated and energetic
• Flexible
• Displays initiative and creativity
• Ascertains and addresses guest/colleague needs
• Ensures security and confidentiality of guest and hotel information
• Possesses good computer and property management system skills
• Embraces and responds to change effectively

Responsibilities:

• First point of contact for walk-in customers in addressing their queries and managing the customer flow as service ambassador at Building Service Centre
• Hand over the System welcome pack and accessories to the residents
• Handling customer's enquiries and feedback and escalate to the relevant parties where needed
• Daily record and status update on residents' feedback
• Payment arrangement for CCS
• Any other duties as assigned

What You’ll Need:

• Prior experience in customer service roles.
• Possesses good communication and customer service skills
• Adaptable and independent to work in a dynamic environment with minimal supervision
• Good attitude and willing to take initiative to respond to customers needs

Interested applicants please send your resume in MS Words format to [email protected] and much appreciated if you could attention it to Steven Tan

Only shortlisted candidates will be notified.

www.ambition.com.sg

EA Registration Number: Tan Eng Foo (Steven) / R2090530

Data provided is for recruitment purposes only.

Business Registration Number: 200611680D. Licence Number: 10C5117

Job Highlights

• Single shift; nights not required.
• One of the top pastry brands in Singapore, centrally located.
• Competitive salary and benefits.

Job requirements

• Experience in F&B, especially in bakery, pastry and speciality coffee establishment is a plus.
• Team player, must be able to support in all areas of the cafe.
• Good communication skills, spoken and written English.
• Must be responsible, motivated and have a positive attitude.

Job functions

• Be able to carry out daily operations, opening and closing of the store.
• Ensure efficient and friendly customer service.
• Be able to take personal and corporate orders, delivery orders, advise customers on products, coordinate with kitchen to ensure smooth operation.
• Communicate with guest and be able to answer all queries.
• Maintain high level of store cleanliness and appearance.
• Prepare hot and cold drinks.
• Handle sales transactions.
• Keep track of personal and corporate orders, delivery orders, advise customers on products, coordinate with kitchen to ensure smooth operation.
• Keeping track of supplies for both front and back of house, liasing with all suppliers.

Please send complete resume including:

• Personal details and contact information
• All relevant and past work experience with references.
• Last drawn salary and expected salary.
• Date of availability.
• Only shortlisted candidates will be notified.
• Please email or WhatsApp us at 98740664.

Job Scope

Reports to Contact Centre Team Lead
Handle customer service hotline and provide first level of supports from OMNI Channels
Resolve customer queries efficiently and escalate problems/issues promptly.
Follow Standard operating procedures closely.
Work as a team and ensure that the contact centre service level is met

Requirements

• Diploma / NITEC / GCE ‘O' Level or equivalent
• Minimum C5 for English O level
• Preferably with 1 to 2 years of working experience in call centre environment and/or service related industry


Special Knowledge or Skills:
• Pleasant disposition with good communication skills
• Fluency in a second language
• Computer literate and good typing skills

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Key Responsibilities:

• Responsible for serving food and beverages in the restaurant/bar efficiently and in a most courteous manner.
• To be well versed with menu, method of preparation and accompaniments in order to make recommendations to guests
• Maintains cleanliness of work areas
• Table settings and clearance for the next guests

Key Requirements:

• Strong passion for F&B and service oriented
• Willingness to work on PH and Weekends when required

Customer Service Officer responsibilities include responding to customer service inquiries, finding appropriate solutions, and updating customer accounts or services.

Responsibilities

• Being the first point of contact for our clients/guests, candidate act as the fitness club gatekeeper.
• Greet customers warmly and ascertain problem or reason for calling with an enthusiastic attitude.
• Work well with fellow customer service officers and Front of House Manager to ensure exceptionally high standard of service is being delivered.
• To handle cashing duties and account for transactions.
• Create and maintain good and friendly customer relations with members and guests.
• Issuance and recording of equipment and items loaned to members and guests.
• Ensure that the lounge and private room is ready for use when booked and closed after members have vacated the premise.
• Get members to register for upcoming events / competitions.
• Oversee and manage the corporate events at the Karaoke Lounge.
• Positive attitude and team player.
• Night shift 5PM-3AM

Jal Yoga International is a well established Yoga studio that has 6 studios around Singapore offering Yoga, Pilates and Barre classes an expanded to Kuala Lumpur, Malaysia and Jakarta, Indonesia. We are looking for an individual who are mature and responsible who is able to handle both the studio branch and our valued customers.

Responsibilities

- Receiving members/visitors and assisting with checking in of the Yoga classes

- Attending to phone calls, emails

- Handle bookings, cancellations, and reconfirmation requests from members/visitors

- Collection of payments over the counter and able to use the NETS/VISA and other payment machines

- Admin duties such as Sales tracking reports, handles monthly consumables, late cancellations and No Shows reports etc.. Must be able to use Microsoft Excel.

- All other ad-hoc duties assigned by the Management

- Maintaining studio cleanliness, sanitising mats and props after each class ends. No allergies to disinfectants or any cleaning products

Requirements

- Highly energetic individuals, cheerful personality with a strong interest in the wellness industry

- Professional, strong interpersonal and communication skills

- Must be fully committed and reliable as you will be handling the front desk alone

- Love meeting people and interacting. Not shy and bubbly personality

- Basic computer skills

- Candidates with relevant qualifications, customer service/hospitality background, with experience in handling front desk and admin duties.

Working hours 7am-1pm Mon-Fridays.

Work location: Kovan, Yio Chu Kang Road
Successful candidates will be undergoing training first.

• Liaise with clients/carriers/transporters/hauliers to execute import and export shipments (Sea/Air).
• Ensure execution of client requests/requirements and respond to their service issues/enquiries.
• Declaration of PM4 or Dangerous goods application and follow up with carrier for approval.
• Works closely with the Sales/Marketing Dept. and assist to quote on their behalf during their absence.
• Generate booking confirmations, Bill of Ladings and invoices to clients
• Document filing. Declaration of import/export permits.
• Follow up with overseas agents/carriers on shipment status.
• Sending pre-alert notice and advice to agent abroad for every shipment.
• Handling local shipper or agent abroad for any enquiries or complaint for any delay or discrepancies on document through telephone or e-mail.
• Preparing Shipping Certificates, Certificate of Origin and Fumigation Certificate.
• Checking the Portnet everyday and updating berthing and unberthing time for every shipment.
• Updates on exchange rates and SOB.

** Min 1 year experience.

Fresh Graduates are also welcome.

On-Job-Training / Related Job Courses can be provided for suitable candidates who have the right attitude but lacking the correct experience.

** Walking distance from MRT station. Friendly working environment.

** Salary will be commensurate base on qualification and experience.

** Medical and dental benefits provided.

Job Title – lyf Guard

You are the main contact for the community, and acts as the face of lyf. You will be a multifaceted Community Manager, who revels in creating an inclusive and collaborative community at lyf. A day in the life of a lyf Guard can start from checking in a new resident, recommending the best yoga studio in town, replacing a light bulb, and ending with having a cup of coffee together with the lyf residents in the social spaces after work. You will report to the Senior lyf Guard.

Responsibilities

1) Take Care of All Residents from Pre-arrival to Post-departure

You will:

• Assist lyf residents with their check-in through the Discover ASR, and mobile access activation

• Explore the functions of the Discover ASR with residents (Eg; mobile access and message board)

• Encourage residents to explore and work with the lyf community

• Handle residents' queries on facilities, services, registration and information about shopping, banking, dining, entertainment and local events

• Handle complaints from residents and ensure that they are appeased

• Conduct tours for lyf residents, potential residents and working partners

• Handle residents' related correspondences

2) Ensure Operational Effectiveness

You will:

• Monitor room availabilities through the property management system

• Ensure that procedures follows corporate guidelines

• Perform book-keeping activities

• Conduct regular rounds to ensure cleanliness of property, especially in shared social spaces

• Handle walk-ins, emails and phone enquiries

• Perform light housekeeping and engineering responsibilities and work with relevant outsourced contractors for cleaning and maintenance

• Ensure the property is sufficiently stocked with stationery and marketing collaterals

• Review activities within the team, improve the departmental processes and enhance efficiency

• Ensure that all staff receive skills upgrading and training (Eg; On-the-job training for new hires)

• Ensure all residents' refunds through credit cards are submitted to Finance

3) Create an Inclusive and Collaborative Community

You will:

• Maintain residents' preference profiles and track their likes and dislikes.

• Assist the Ambassador of Buzz to:

• Curate and plan a calendar of events for residents

• Suggest community initiatives to encourage interaction among the residents

• Manage in-building events for compliance with house rules and intercede or escalate issues as they arise

• Solve residents' related issues to provide a cohesive community and to manage residents' expectations

• Engage with residents and provide constructive recommendations to enhance their stay experiences.

Job Requirements

You have:

• At least 1 year of relevant work experience preferably in the hospitality industry

• Attained at least a Degree or Diploma in Hospitality, Hotel Management or an equivalent qualification

• Service-oriented

• Creative and able to form a unique vision for our communities and residents

• Editing skills

• Interesting skill and talent (lyf skills) such as, coffee making, bartending, singing or a computer geek

• Passion in creative and collaborative communities

• Knowledge of current trends and happenings in the local scene

• Pick up and use new systems and technology solutions quickly

• Enjoy learning a variety of tasks, including paperwork

• Willingness to do shifts (i.e. Morning, Afternoon and Overnight)