Job Scope:

• Provide sales support to sales team
• Respond & process incoming enquires & orders
• Prepare orders, invoices, delivery orders, etc
• Interact & communicate with customers to establish a relationship
• Perform ad-hoc duties assigned by immediate superior

Job Requirements:

• Candidates must possess at least minimum GCE “O” Level/”N”/ITE preferably with 1 year relevant working experience or equivalent
• Good telephone etiquette
• Good working knowledge of Microsoft office (Word, Excel & Power Point).
• Good communication & interpersonal skills
• Good team player and able to work independently

Working day: Monday – Friday
Working Hour: 10.30am – 7.30pm
Salary: SGD 3,500 - SGD 4,500
Location: Tiong Bahru

Job Responsibilities:

• Provide support and assist the HR Manager in HR administrative tasks.
• Plan and execute strategic HR plans aligning with the organization's goals.
• Plan and implement HR policies and procedures ensuring compliance with labour laws and best practices.
• Checking and submit of monthly payroll and tax clearance.
• Submit monthly HR reporting.
• Plan and oversee the recruitment process and collaborate with Deployment Director / Assistant Director to identify staffing needs.
• Manage complex employee relations issues and promote a positive workplace culture.
• Implement and manage performance appraisal systems and provide guidance on performance reviews.
• Collect info on staff training needs, plan training programs, and oversee employee development initiatives.
• Manage compensation and benefits programs, including salary structures and market analysis.
• Ensure legal compliance and conduct audits to mitigate compliance risks.
• Plan and implement employee engagement initiatives.
• Promote diversity and inclusion in the workplace.
• Plan and manage the HR department's budget.

Job Requirements:

• Bachelor's degree in Human Resources, Business Administration, or a related field
• At least 2 years of experience in equivalent HR roles.
• Proficiency in recruitment and talent acquisition, performance management and employee development.
• Experience in budget management, compensation and benefits administration is a plus point.

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Responsibilities

• Responsible for attending the customer complaints and develop resolution
• Responsible in planning and coordinating with the Production on non-conformance product screening as well as conducting containment measures and minimizes DMR issued by customers
• Responsible for providing engineering support to Internal Departments related to quality and technical issues

Requirements

• Min Degree in Mechanical Engineering or its equivalent
• Min 1 years of working experience in process or fixture designs

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Jane Neo

Registration Number: R1328870

EA License No. 22C1026

Job Description:

• Facilitate patients’ journey through the various service points in clinic by assisting with patients’ registration, appointment scheduling and rescheduling, referral, and payment.
• Provide patient care services such as measurement of height, weight, and blood pressure.
• Promote and educate patients of self-help services and mobile applications.
• Manage patients’ general enquiries and screen patients’ general condition.
• Perform outgoing calls to patients to attend to their escalated requests.
• Provide administrative support as and when required.

Job Requirement:

• Polytechnic Diploma, GCE A / O / NITEC qualification.
• Experience in frontline and customer service preferred.
• Excellent interpersonal and communication skills.
• Good team player with passion for service excellence.
• Able to multi-task and work in a fast-paced and dynamic environment

Interested candidates can write in to Ann at [email protected]

Ann Goh Xin Ting
R1875289

Recruit Express Pte Ltd
E.A License: 99C4599

JOB HIGHLIGHTS

• Welfare Entitlement (Birthday Leave, Dental / Medical, etc)
• Continuous Opportunities to Further Your Skills
• Work-Life Balance

We are looking for Student Care Centre Supervisor (Full-time) at Pasir Ris, Tampines, and River Valley (Great World)

Working Hours for Centre Supervisor (Full Time) 9 hours per day - (Monday to Friday)

Main Job Responsibilities:

• Ensure the leadership, management and delivery of quality student care centre and that the daily operations, financial, human resource and management of the centre are carried out effectively.
• Work within the centre's policies, philosophy and procedures.
• Supervise and provide leadership.
• Provide care and supervise a class of students in an after-school care setting
• Guide primary school students (P1 - 6) in their schoolwork in at least two subjects (English/ Maths/ Science)
• Liaise with the school and parents regarding student's progress and behaviour
• Plan and deliver activities for students (eg, arts and crafts, character building, holiday excursions)

Requirements/ qualifications:

• Candidate must possess at least Diploma /Advanced/Higher/Graduate Diploma in Business Studies/Administration/Management, Education/Teaching/Training or equivalent.
• At least 2 Years (s) of working experience as a Student Care Supervisor is required for this position.
• Preferably Junior Executive specialized in Education or equivalent.
• Obtained WSQ Introductory Student Care Certificates (Requirement)
• Obtained a Diploma in Care and Programme (Preferably)
• Only Singapore Citizens may apply

Interested parties please WhatsApp your full details to 8175 7422 (9 am - 5 pm, Mon-Fri) and/or send an email resume to the HR Department. Kindly input your preferred working location.

*Serious applicant only.

*Shortlisted candidates will be invited for an interview to assess their suitability for this role.

Responsibilities

• Responsible for providing customer support for Equipment Products with regard to Installation, Training and Field Service via on-site visits, Phone, Internet Media and email

Requirements

• Min Diploma in Engineering
• Min 3 years of working experience in machine service experience
• Overseas Travelling is required

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Jane Neo

Registration Number: R1328870

EA License No. 22C1026

job Scope

Reports to Contact Centre Team Lead
Handle customer service hotline and provide first level of supports from OMNI Channels
Resolve customer queries efficiently and escalate problems/issues promptly.
Follow Standard operating procedures closely.
Work as a team and ensure that the contact centre service level is met

Requirements:

Singaporean

Min Diploma /GCE A level

Preference for 1 to 2 years working experience. However, entry- based diploma or GCE A level graduate may apply

Working knowledge on SAP will be an advantage

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Child Care Teacher [ Assistant / Infant / L1 L2 ]

• SGD 2,400 - SGD 4k++

Job Highlights

• Career Progression Opportunities
• Company Benefits & Incentives
• Great Leadership

Job Description

• North / South / East / West / Central
• 5 Days
• Childcare | Preschool
• Company Benefits & Incentives
• Career Progression Opportunities!

Job Scope:

• Responsible for implementing and execution of classroom and outdoor activities and ensuring a safe, conducive learning environment for the children
• Complete lesson evaluations/reflection
• Communicate with families on their child's progress and development
• Maintain proper children's record & prepare child's portfolio for Parent Teacher Conference (PTC)
• Maintain record keeping for centre's operation purpose - audit, licensing, tracking, monitoring.
• Active participation and sharing of ideas, suggestions, learning, concerns and challenges during meetings
• Provide coverage duties for staff on leave and other adhoc duties.
• Plan and carry out events, excursions, workshops, collaborations with community, etc.

Requirements:

• At least Diploma in Early Childhood or its equivalent
• Relevant experiences

Interested personnel kindly contact WhatsApp :+65 9299 4753 (Marcus)

OR

Email to : [email protected]

Tan Meng Liang Reg No: R23115923

The Supreme HR Advisory Pte Ltd EA No: 14C7279

• Basic troubleshooting, installation, maintenance, and repair on designated equipment.

• Completing Preventative Maintenance, Corrective Maintenance, and field modifications.

• Keeping up to date on administrative responsibilities such as maintaining customer service logs and internal service records in a timely manner.

• Maintaining tools and test equipment and ensuring they are properly calibrated.

• Meeting Health and Human Services, Environmental Health and Safety and/or all other applicable regulatory requirements.

• Supervise Technician, oversee repair workshop to meet delivery times.

• Hands-on repair job and troubleshooting, when required.

• Support-in-house and on-site activities of parts/equipment.

• Readiness to attend to technical matters raised by our clients/ suppliers.

• Proactively aid and practical solutions.

• Prepare service and failure analysis report for customer.

• Generate, maintain, and update Safe Work Procedure, Stock Inventory Control and Work Standardization.

• Verify and generate accurate ordering data according to specified guidelines.
• Ensure data accuracy by applying provided logical criteria.
• Monitor and oversee vendor-approved discounts for order processing purposes.
• Generate SAP materials and templates as needed.
• Furnish sales with ordering templates for efficient order processing.
• Submit ordering templates promptly and within deadlines.
• Manage general office tasks effectively.
• Undertake additional duties assigned by the supervisor on an as-needed basis.

Kallang Bahru

Maternity cover

**We regret that only shortlisted candidates will be notified**

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its Singapore and overseas subsidiaries and affiliates collecting, using and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services, complying with Government’s COVID-19 health advisories and such other purposes stated in our privacy policy. Our full privacy policy is available at www.persolkelly.com.sg. If you wish to withdraw your consent, please drop us an email to let us know. Please feel free to contact us if you have any queries. Juven Lee Hui Teng (EAP No. R23116281) EA Licence No. 01C4394

Responsibilities:

• Provide pre-sales and post-sales technical support, including testing and commissioning.
• Perform preventive maintenance and repairs for customer equipment onsite/workshop.
• Maintaining accurate record-keeping of all work performed.
• Adherence to safety procedures and regulations.
• Provide 24/7 customer service support.
• Traveling to regional countries, wherever necessary.
• Any other tasks or duties assigned by the Company.

Candidate Requirements:

• NITEC (NTC 2/3) or Diploma in Electrical, Mechanical, or Electronic Engineering.
• Minimum 2 years' experience in HVAC equipment maintenance/repair.
• Knowledge of BMS System and HVAC Control is an added advantage.
• Able to read and interpret technical manuals and schematics.
• Availability for emergency calls and onsite visits during off-duty hours
• Strong analytical and problem-solving skills.
• Able to work independently and a team player with excellent interpersonal and communication skills.
• Must possess a Singapore Class 3 Driving License

Responsibilities

• Responsible for performing corrective and preventive maintenance of CCTV Surveillance System
• Responsible in assisting in planning of the Preventive Maintenance Schedule

Requirements

• Min Nitec in Information Technology/ Electronics/ Electrical Engineering or relevant
• Min 1 years of working experience in computer networking, CCTV set up and Video Management System

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Jane Neo

Registration Number: R1328870

EA License No. 22C1026

The Opportunity

• Adecco is partnering with a leading bank to look for Customer Service Officers for Call Centre
• Focus: To consistently meet the Customer Centre targets set (KPIs) without compromising quality of service
  delivery
• Office Location: East/ West
• 2 months training will be provided
• Salary depends on call centre experience and interview outcome

The Talent

• Existing banking call centre with at least 12 mths experience will be highly preferred
• Fresh graduates (diploma/ degree) with good communication skills and interpersonal skills might be considered
• At least 1 year of call centre experience, fresh graduates are welcome to apply
• Able to do shift up till 12 midnight (allowance provided)
• Demonstrates good communication skills and able to work in a fast-paced environment.
• Comfortable to work rotating shift hours including weekends and public holidays. (shift allowances will apply)
• Tech savvy

The Job

• Personalized service over the telephone to customers on banking products, accounts, and services enquiries in an effective and efficient manner.
• Handle email enquiries and live chats
• Understand customers' needs and provide appropriate/ customized solutions.
• Identify cross-sell opportunities during customer interaction.
• Gather customers' feedback and provide timely feedback to the Team Lead on issues for improvement.

Next Step

• We could contact you in the soonest time if you directly send your resume to: [email protected]
• Email Topic: Apply Call Centre
• We regret to inform that only shortlisted candidates will be contacted

Responsibilities

• Responsible for supporting the implementation work for the EES system/ CCTV
• Responsible in performing Preventive Maintenance (PM) on the EES system/ CCTV
• Responsible for troubleshooting work when issues arises

Requirements

• Min Nitec in Electrical/Electronic/Engineering or related discipline
• Min 1 years of working experience in installation / Servicing of CCTV and network switch or EES

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Jane Neo

Registration Number: R1328870

EA License No. 22C1026

Responsibilities

• Comply with company’s standard operating procedure (SOP)

• Manage and supervise multiple conversation platforms on daily enquiries

• Identifying and assessing client's need to ensure service excellence.

• Solve operational issues on a day-to-day basis

• Rectify problematic transactions and coordinate between internal department

• Provide administrative support to local and overseas Clients

• Recommend any possible improvement and process enhancement within the area of responsibility

• Resolve Customer Complaints promptly

• Monitor & follow up with the relevant department/s on escalated cases that require clarification updates

• To collect, analyse and communicate the root cause for traces to relevant parties (including other functional areas)

• To continuously review and improve existing trace and service recovery processes to ensure relevance to the dynamic business environment to establish and maintain a competitive advantage

• Ensure a positive client experience by following up and resolving customer service-related issues in an appropriate and timely manner

• Support departmental Key Performance Indicators set by Management

• Any other ad-hoc duties as assigned

Requirements

• Good command of English, both written and spoken.

• Excellent listening, negotiation and presentation abilities with strong verbal and written communication skills

• Proactive, resourceful with the ability to work well independently or in groups

Competencies

• Attention to Detail — The job requires being careful about detail and thorough in completing work tasks

• Communication and interpersonal skills – The job requires being a skilled negotiator, listener, and agile speaker to address concerns across all levels of people

• Customer-focused orientation – The job requires being customer-focused, and involves ensuring that all aspects of the company put its customers' satisfaction first

• Cooperation — The job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude

• Mental strength/Stress tolerance – The job requires the capacity to endure pressure or uncertainty without becoming negative towards self or others

• Teamwork – The job requires a great amount of collaboration to work and perform more efficiently in a team

• Adaptable, proactive, and possess a positive attitude and work ethics

Service Desk Engineer (L2 skillset)

Brief Description:
Handling tickets and resolving EUC issues.

Job Description:

• Good knowledge of desktop support for both hardware and software
• Basic diagnosis and provide support to resolve issues related to M365, Active Directory, and Windows Operating System
• Single point of contact for end users to log incident and service requests via email and hotline
• Ensuring user queries or issues are captured and validated for further processing
• Co-ordinate with different support team (including vendor coordination) to ensure issue resolved with proper resolution recorded
• Follow SOP and Policy defined
• Escalates next level of technical support for incident resolution, as appropriate
• Monitors the progress and status of all open tickets toward incident resolution ad requests fulfilment
• Monitors and keeps customers/users informed of ticket status and updates at agreed intervals, till ticket closure
• Responsible to produce breaching and ageing reports for tickets logged by Service Desk
• Responsible for Call logging, Call Assignment, Incident Management & Coordination, Call Tracking and follow‐up till closure within agreed SLA
• Implementing best practices to reduce time and increase efficiency
• Incident ownership, monitoring, tracking and communication with all parties
• Focus on First Call resolution to ensure early closure of tickets

Requirements:

• Minimum higher NITEC or Diploma in IT-related disciplines
• Minimum 3 years of relevant IT service desk experience
• L2 desktop troubleshooting skillset
• Possess good customer service, communication skills and emotional intelligence
• Possess good phone etiquette

Contract Type: 12 Months (Renewal)

Salary: SGD2,800 to SGD3,500

Work Environment: School

Location: Dover & other sites

Working Hours: Office Hours Mon – Fri 8:00am to 5:30pm or 9:00am to 6.30pm

Commencement: Notice Period 1 Month or Less

Purchasing Function

• Manage the end-to-end procurement processes of sourcing, obtaining quotations/bids via invitation to quotes / tenders, evaluation.
• Perform negotiation with vendors for best price and terms and conditions. Identify opportunities and implement actions to reduce overall costs.
• Add value through product standardization and/or innovative ways of sourcing.
• Monitor and establish contract on time to ensure continuous supply of products and/or services.
• Prepare/review of approval papers with internal stakeholders.
• Ensure all purchasing activities are with approved authorities, compliance and conformance to governance. And understanding the risks of non-compliance.
• Build strong positive working relationships, provide procurement support and guidance to business units. Assist to resolve impromptu and urgent users requests.
• Groom new suppliers to expand supplier base through best source and network.
• Generate and analyze purchasing report and data to identify improvement.
• Provide guidance, training and on-going support to internal users and junior executive.

Inventory and Contract Management

• Using inventory data to manage stockholdings and economic ordering quantities.
• Monitor and review of contract compliance.

Vendor Management

• Managing supplier performance through systematic tracking against pre-determined criteria, and identifying when corrective action is needed.

Interested in the above role and to find out more details,

Telegram - @jesswongie

Whats App: 96503173

Jessie Wong Yuan Si

CEI : R2197171

Company Registration No: 99C4599

Recruit Express Pte Ltd

To provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.

*General Description*

• Provide first level technical support to end-users for desktop and laptop hardware, software basic infrastructure, and network issues.
• Diagnose and resolve desktops, laptops, printers, peripherals, basic infrastructure, and network connectivity issues.
• Install, configure, and maintain desktop operating systems, applications, and network drivers.
• Perform preventive maintenance, upgrades, and software installations on desktops, laptops, and network devices.
• Follow ITIL processes for incident, problem, and change management.
• Assist with basic infrastructure and network troubleshooting, escalating complex issues to the appropriate teams.
• Maintain accurate and up-to-date records of all desktop, infrastructure, and networkrelated activities.
• Ensure compliance with IT policies and procedures.
• Assist with the management of the asset inventory for desktops, laptops, and network devices.
• Provide training and support to end-users on the use of desktops, laptops, and basic network connectivity.
• Any other task assigned by reporting manager or team lead.

*Work Experience Requirements*

• 3 years of experience in desktop support, maintenance, and basic infrastructure/network troubleshooting.
• Basic understanding of infrastructure and network concepts, including TCP/IP, DNS, DHCP, and network protocols.
• Strong technical knowledge of desktop operating systems, applications, and hardware.
• Excellent problem-solving and troubleshooting skills.
• Strong communication and customer service skills.
• Ability to work independently as well as in a team environment.
• Flexibility to work outside of normal business hour

*To provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.