Alexandra Hospital

Senior Care Manager

Job Purpose

The Senior Care Manager supports and works within Alexandra Hospital, and collaborates with community service providers, government agencies, and multi-disciplinary hospital and healthcare teams to provide coordination and continuity of patient care across the healthcare continuum; to support patients and their family members in navigating their healthcare journey with Alexandra Hospital within the Queenstown community.

Duties and Responsibilities

• Recruit high risk patients through Multiple Disciplinary Meetings, referrals, and screenings.
• Triage and assess patient's medical-nursing, psycho-social, functional status and daily activity needs; as well as their existing support system availability upon enrolment into programme.
• Synthesize assessment information to prioritize care needs and develop care plan goals together with patient, family/caregiver and the community care team.
• Implement appropriate care coordination and transitional case management; and evaluate the outcomes accordingly.
• Work in partnership with patients and families/caregivers on the various ranges of services and available options in the patient’s community. Coordinate the necessary referrals accordingly and in a timely manner.
• Provide a valuable link by ongoing collaboration among the patients, families/caregivers and the multidisciplinary teams on a timely basis.
• Conducts assessment and follow-up via phone calls and/ or home visits to ensure smooth coping of patients and caregivers
• Promote and guide positive changes in patient’s lifestyle in the community.
• Monitor patient’s general medical condition during home visit and report to patient’s Principal Doctor or primary care provider and/or community partner where necessary.
• Educate and promote advanced care planning, assist patients and their families/caregivers in planning for and improving end of life care, ensuring that choices are reflected in personalized care plans.
• Document assessments, plans, and outcomes promptly and accurately in the relevant systems.
• Maintain high level contact WX1] with step-down facilities.
• Advocate for patients and their families/caregivers; and form strong relationships with community partners in order to work in the patient’s best interests.
• Partner with various community partners and be able to station within community healthcare posts in Queenstown where residents can be cared for conveniently within their community.
• Support Team Manager and counterparts in team operations.
• Provide consultation and/ supervision on the practice of patient management to junior/ new Care Managers.
• Lead and support the professional development of the team in relevant areas of knowledge, skills and attitudes.
• Develop and review protocols, case management tools and work processes for the improvement of patient care.
• Initiate and/or participate in activities that contribute towards the improvement of patient care.
• Lead and/ or participate in projects.
• Any other duties as assigned by Reporting Officer.

Requirements

• Degree or equivalent professional qualifications in Nursing, Social Work or Allied Health.
• 6 to 8 years of experience in nursing or case management or related field in acute and/or community setting in Singapore is preferred.
• Knowledge in geriatric care or palliative care, and experience in home medical care and community will be an advantage.
• Strong team-player, with natural ability to interact with healthcare staff and community partners of all levels.
• Organised, analytical, able to fit different pieces of the puzzle together.
• Pleasant disposition, approachable, with strong interpersonal and relational skills.
• Good verbal and written communication skills. Ability to use local languages and dialects will be an advantage, especially coupled with experience interacting with and managing patients and caregivers.
• Independent worker, with strong initiative.
• Comfortable with ambiguity, unchartered territory, enjoy challenges and problem solving.
• Equipped with basic computer skills in MS Words, Excel and PowerPoint.

If the role sounds interesting to you, please contact ‘[email protected]’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

*Only Singapore Citizens and Singapore Permanent Residents may apply

Responsibilities:

• Deliver large complex infrastructure, custom development, software SaaS implementation projects, managing a portfolio of complex initiatives that span one or multiple lines of business for diverse clients
• Have a firm grasp of the interdependencies between technology, operations and business needs
• Providing sound decision making and calm leadership to the team under the pressures of resource, budget and time constraints
• Ensure on time, on budget projects by delivering predictable and reliable cost estimating, management and forecasting for portfolio of projects.
• Demonstrate functional and technical acumen in supporting how solutions will address client goals while maintaining alignment with industry best practices
• Take the lead in using PMO Project Management Best practices, templates, policies, tools for client projects
• Ensure quality across all aspects of the projects program to deliver successfully with no major issues at go live; this includes effective management of change, risks, assumptions, issues and dependencies
• Adhere to PMO Project Management governance (policies, standards, guidelines) on successful delivery outcomes e.g. industry compliances, delivery frameworks/playbooks, port-mortem reviews, documentations
• Manage all aspects of multiple related projects to ensure the overall program is aligned to and directly supports the attainment of strategic objectives
• Ability to ensure continuous delivery within multiple projects for seamless operations.
• Communicate with key stakeholders to obtain required data and secure stakeholders' buy-in for recommended solutions.
• Work closely with all technical group to manage and coordinate resourcing of technical skills to handle project and services delivery,
• Work closely with Sales and Pre-Sales to progress new opportunities during deal proposal, reviews i.e. demand analysis, demos, tenders, etc.

Qualifications:

• Bachelors' degree in Computer Science / Computer Engineering or a technology equivalent
• At least 12+ years of experience with 3 years in Infrastructure related projects and preferably 3 years in Software Development/API/Software SaaS/ETL/Data Migration related projects environment
• Infrastructure hands-on setup experience (Operating system/database server/storage/backup/networking/cloud), Technology Consultant, Business Analyst, Trainer, Developer in early part of Career
• PMP certification is compulsory
• SCRUM/Agile certification is good-to-have
• Demonstrated project management experience handling multiple projects simultaneously with proven record of successful delivery
• Good knowledge and experience of all stages of the project and program lifecycle, including development of business cases, mobilization of projects.
• Experience in handling large Enterprise RFQ/RFP and government tender is an added advantage.
• Proven ability to manage project budgets effectively and experience of financial reporting
• Experience in delivering infrastructure projects (data centres, cloud).
• Understanding of on-premises (data centres, virtualization, hyper-converge, security) and cloud ecosystems - AWS, Azure, Huawei, Alibaba
• Understanding of the infra stack i.e. x86, Unix, storage, networks, security, desktops/laptops/devices, servers, backup solutions
• Experience in delivering ITIL projects and Cloud Application Systems/Integration development Projects will be an advantage
• Knowledge of IT lifecycle management
• Knowledge of ITSM - Incident Management, Problem Management, Change Management, Asset Management, Patch Management
• Ability to successfully manage and coordinate project teams comprising of both technical and business teams
• Strong interpersonal and stakeholder management skills with ability to coordinate between technical and business teams
• Able to interact with various levels of internal and external stakeholders both in written and verbal forms
• Ability to efficiently understand client organizations culture and business model to tailor relevant project management practice

Key Responsibilities:

1. Oversee day-to-day operations of the finance department.

2. Provide supervision to subordinates.

3. Ensure timely and accurate month-end, quarterly/half-yearly and full year closing to ensure all financial reporting deadlines are met.

4. Be responsible for group consolidation and analysis on consolidated numbers.

5. Review group and subsidiary financial statements to ensure compliance with applicable corporate and statutory reporting requirements.

6. Prepare SGX announcements and deliverables to the board committees.

7. Prepare the group annual report and coordinate with external auditors on issues.

8. Coordinate and review in the preparation of group annual budget and forecast.

9. Review tax computations of the group and its subsidiaries and coordinate with tax agent.

10. Assist in coordination with external auditor, internal auditor, corporate secretary, tax agent and other consultants as and when necessary.

11. Establish, review and improve accounting policies and internal controls.

12. Undertake Digital Transformation project and corporate actions as and when necessary.

13. To assist in the setting up of international operations and oversee the financial functions of present and new overseas operations.

14. To assist in the up of policies and procedures; co-ordinate the activities of the Group’s accounting, finance, MIS and tax matters.

We take great pride in delivering impeccable hospitality at the Hotel Miramar Singapore. Our well-equipped hotel is dedicated to providing modern, comfortable living and unparalleled friendly service. Our exceptional location is also one of the many reasons people choose to stay with us. We offer opportunities for career stability and advancement. We welcome you to join us!

The ideal candidate is a motivated, well-organized individual who has a deep understanding of prospecting and developing strong relationships with customers.

Job Description :

· To assist guests with check-ins & check-outs.

· To process payments & documentations.

· To provide necessary assistance to ensure guests' satisfaction.

· To answer all calls & to assist accordingly.

· To fulfill any other duties as assigned to him/her.

Requirements:

· Singaporeans only

· At least 1 year experience in a similar capacity in the Hospitality industry

· Minimum GCE ‘O’ Level or equivalent.

· Knowledge in Opera PMS is preferred

· Good communication skills (written and oral)

· Proficient with Microsoft Office applications

· 5 days work week (on rotating shifts & able to work on weekends/Public Holidays)

HOW TO APPLY:

We want to hear from you! Interested candidates are invited to email your updated resume by 29 Feb 2024.

*Ensure your resume provided to us does not contain your full NRIC number during your job application. Only short-listed candidates will be notified

With the completion of Outram Community Hospital, SingHealth Community Hospitals (SCH) will have the largest pool of healthcare professionals in the Intermediate and Long Term Care (ILTC) sector. It is important that SCH has a good understanding on staff learning needs. Besides education delivered by its own faculty, SCH aims to contribute to the community by sharing skills and knowledge with colleagues in the ILTC sector, operationalised through the SCH Office of Learning (SCHOOL). Through working with the ILTC sector, SCH aspires to make significant contributions to the ILTC sector by co-creating training with the sector and collaborate on opportunities for capability building. This is reflective of SCH’s vision in “Bridging Care, Building Communities”.

The Assistant / Manager will set up and oversee planning & coordination of the operational, manpower and administrative matters of the Education Office. He/ She is expected to identify educational and training development opportunities within the Intermediate and Long Term Care (ILTC) sector - including reviewing landscape analysis of the ILTC education resources, needs, stakeholders and opportunities. He/ She will ensure the SCH Education Office plays a pivotal role within SingHealth (SingHealth Residency, Group Education, the Academic Medicine Education Institute (AM.EI), Regional Health Systems) and the community.

He/ She will also drive partnership development and administrative support in collaborations with local/ overseas institutions (e.g. developing MOUs, collaborative and clinical placement agreements, funding support, etc) – including Ministries and government agencies, Institutes of Higher Learning, and other ILTC partners on ILTC training matters. He/ She is also expected to lead in key educational initiatives such as curriculum development, conference programme development, and organisation and faculty development activities.

Job Requirements

• Bachelor’s degree in Business and/or Health Sciences-related studies
• Preferably with minimum 8 years’ experience in a healthcare and/or education environment.
• Good analytical, communication (interpersonal), presentation, and writing skills
• Efficient use with MS Office (Excel, Word, Powerpoint) for data analysis and presentation

The Events Manager (Conference Manager) is critical to our conference research, production, development, operations, logistics and execution

Key Responsibilities Include:

• Market research through various channels with business executives including the use of phone, LinkedIn and internet to create and validate your conference content
• Invitation, confirmation and management of ongoing relations with senior speakers
• Creation of sales copy & content for the agenda, event brochure, interview pieces, marketing emailers, website copies and promotional pieces
• Marketing and Media Partner Acquisition/Liaison
• Building Relevant Data and Generating Leads for Your Event Marketing
• Coordinate & Manage Event Logistics
• Manage Speakers for Your Events
• Managing & Running Conferences Onsite
• Budget Management

Requirements:

• Driven & Hardworking Individual who wants to succeed in a fast-paced business environment
• Want to develop skillsets and experience in the business events space
• Commercial-minded candidates without relevant experience are welcomed to apply
• Must be goal oriented and highly responsible, with the ability to work under pressure and independently
• Ability to Meet Tight timelines

As part of the Policy & Planning team, you will review and develop HR policies to ensure they comply with prevailing laws and regulations and are aligned with SingHealth’s strategic directives and Cluster HR policies. You will manage various aspects of Strategic Planning for HR including the Balanced Score Card (BSC), Enterprise Risk Management framework as well as the setting of strategic goals and monitoring of workplans for the HR domain. You will be required to conduct environmental scans and support the HR Domain in keeping abreast of leading best practices in human resource strategies and healthcare human capital management.

Job Requirements

• Degree in any discipline with at least 6 years of experience in Human Resource and/or healthcare industry
• Prior working experience in the Healthcare industry would be an advantage
• Possess strong verbal and written communication skills
• Proficient in knowledge of employment and industrial relations laws and its practical application
• Proficient with Microsoft applications (Excel, Word & PowerPoint)
• Team player with excellent interpersonal skills and able to develop and maintain positive working relationships across organisation
• Must be fully vaccinated against COVID-19

We take great pride in delivering impeccable hospitality at the Hotel Miramar Singapore. Our well-equipped hotel is dedicated to providing modern, comfortable living and unparalleled friendly service. Our exceptional location is also one of the many reasons people choose to stay with us. We offer opportunities for career stability and advancement. We welcome you to join us!

The ideal candidate is a motivated, well-organized individual who has a deep understanding of prospecting and developing strong relationships with customers.

Job Description :

• To perform check-in and out duties
• To handle guest's requests and feedbacks in a professionally in accordance to the Hotel's operating standards
• To manage guest requests and enquiries professionally
• To perform cashiering duties and check all guest's bills before presentation to guest upon checking out
• To assist in the incoming calls efficiently and to connect to the respective guests or department
• To assist on the wake up calls
• To ensure effective communication via daily briefings
• To work closely with other departments and co-workers as part of our team
• To fulfill any other duties assigned to him/her

Requirements:

• Singaporeans only
• At least 1 year experience in a similar capacity in the Hospitality industry
• Minimum GCE 'O' Level or equivalent
• Knowledge in Opera PMS is preferred
• 5 days work week (on rotating shifts & able to work on weekends/Public Holidays

HOW TO APPLY:

We want to hear from you! Interested candidates are invited to email your updated resume by 29 Feb 2024.

*Ensure your resume provided to us does not contain your full NRIC number during your job application. Only short-listed candidates will be notified

Client Services Manager supports the Client Services Director in various event management phases: pre-event planning, actual event execution & post-event management, and gain competency in running daily association management operation.

Job description

• Managing and interacting with various stakeholders including the client organisations’ board of directors and other professional & industry organizations.
• Coordinate attend and record (in-person or virtual) meetings.
• Administration of membership applications and maintain membership databases
• Administration and marketing of academic and training courses.
• Organizing various (hybrid, virtual and physical) programs and events such as talks, conferences, annual social events etc.
• Management of social media account/website to promote and raise awareness of client organisations.

Job requirements

• Pro-active, self-motivated, conscientious and a team player who can work with minimum supervision.
• Good time management. Able to multi-task and deliver assigned tasks within timelines.
• Meticulous and good project management skills. Ability to follow through on implementation of decisions. Resourceful mindset to resolve issues.
• Articulate and possess good communication (verbal and written) and interpersonal skills to manage customers, service providers, suppliers, etc.

Relevant Experience

• Experience in organizing events and managing social media/websites will be considered favorably.
• Secretariat experience and/or working in a professional/trade organization will be considered favorably.

Responsibilities:

1. Develop and execute comprehensive global digital marketing strategies across paid, owned, and earned channels.

2. Lead digital marketing initiatives to achieve brand consistency and impact across all markets – US, Europe, Asia, etc.

3. Collaborate with regional marketers to ensure local execution of global digital strategies.

4. Oversee global management of social media accounts and localization of content.

5. Optimize global SEO and paid advertising campaigns while adapting tactics to local markets as needed.

6. Build global email marketing campaigns while coordinating with regional teams on localized content.

7. Manage global digital marketing budget allocation across regions and campaigns.

Requirements:

1. 8+ years of digital marketing experience, with 3+ years in a global marketing role.

2. Understanding of key differences in digital marketing strategies across geographic markets.

3. Knowledge of global marketing operations, budgets, and resource planning.

4. Cross-cultural sensitivity and ability to collaborate effectively across regions.

5. Fluent in English, other language skills are a plus.

6. Willingness to travel regularly to regional offices and marketing events.

7. Solid analytical skills and data-driven decision making.

8. Mastery of leading digital marketing technologies and analytics tools.

9. Bachelor’s degree or above in digital marketing or relevant areas.

Be a part of a revolutionary change

At PMI, we’ve chosen to do something incredible. We’re totally transforming our business and building our future on one clear purpose – to deliver a smoke-free future.

With huge change, comes huge opportunity. So, wherever you join us, you’ll enjoy the freedom to dream up and deliver better, brighter solutions and the space to move your career forward in endlessly different directions.

Your ‘day to day’

Manage and influence retail business owners / key decision makers within outlets of a defined territory to grow PMI volume and market share, through establishing and maintaining a high degree of rapport, maximizing retail leverage, representing the company in a positive and professional way, focusing on teamwork and displaying a high degree of work ethic.

• Contribute to the development of Area sales strategies through developing and proposing Territory sales plans.

• Achieve area pricing competitiveness - Use price reporting and management tool to analyze pricing competitive landscape and manage pricing competitiveness performance within the area.

• Achieve assigned trade program targets/cycle objectives within area.

• Achieve high adoption rates of digital trade platform within targeted channels in accordance to market touchpoint strategy.

• Coach and educate retailers on overall site navigation enhancements and new tools introduced to improve user experience.

• Monitor, gather and provide quality data and insights on store, consumer and competitor dynamics.

• Establish and maintain high levels of rapport with business owners and key decision makers, effectively communicating PMI's initiatives and getting the retailers’ support.

• Uphold corporate integrity and values while ensuring all activities are in line with PM policies and procedures, including Sales Force operating guidelines, local and federal laws and International Marketing Code.

Who we’re looking for

• Diploma, bachelor degree or equivalent in any field

• 4+ years working experience in an FMCG company, focusing on sales, merchandising and retailer engagement

• Proficient in English and Chinese, dialects such as Cantonese or Hakka an advantage

• Proficient in MS Excel, PowerPoint, Word

• Strong analytical and communication skills

• Class 3 Driving License

• Motivated, driven and result-oriented individual with growth mindset

What we offer

Our success depends on our talented employees who come to work here every single day with a sense of purpose and an appetite for progress. Join PMI and you too can:

• Seize the freedom to define your future and ours. We’ll empower you to take risks, experiment and explore.

• Be part of an inclusive, diverse culture, where everyone’s contribution is respected; collaborate with some of the world’s best people and feel like you belong.

• Pursue your ambitions and develop your skills with a global business – our staggering size and scale provides endless opportunities to progress.

• Take pride in delivering our promise to society: to deliver a smoke-free future.

Reporting to the GM, the Operations Executive’s primary responsibility is to oversee and ensure smooth the day to day operations of the company, and support the company to hit growth targets and sales goal.

Job Responsibilities:

Inventory

• Update, maintain and keep accurate inventory records in system on a consistent basis.
• Monitor stock depletion and manage weekly stock withdrawals from external (bonded) warehouse to ensure optimal stock level at all times.
• Process stock transfers (consignment/ collection) and goods returns.
• Verify the accuracy of stock movements by conducting detail audits of the inventory on a regular basis.
• Report stock loss/ damage; investigate inventory errors and reconcile stock discrepancies in a timely manner.
• Track goods returns, investigate all the potential causes and suggest corrective measures for improvement.
• Oversee quarterly stock take.
• Work closely with warehouse team to create and implement effective inventory control procedures.
• Work closely with purchasing team to ensure stock sufficiency.

Operations

• Oversee daily business operations and addressing operational issues.
• Supervise warehouse and logistics team, including fleet and warehouse management, and backup when required.
• Responsible for enforcing company policies and procedures within the office.
• Liaise with different departments to improve performance and work efficiency.
• Evaluate current work processes and recommend improvements.
• Develop and maintain standard operating procedures and operational guidelines for staff.
• Educate operations team on best practices, company policies and service excellence standards.
• Ensure warehouse and fire safety are compliant with government regulations.
• Oversees warehouse/logistics equipment, property management and maintenance.
• Support the Sales and Marketing team in implementing activities and event-related operational requirements.
• Generate operational reports for management as needed.
• Other ad-hoc duties assigned.

Skills and personal qualities:

• Communicating clearly in both oral and written form
• Paying attention to detail so that operations run smoothly
• Prioritizing so that the most important matters are attended to quickly
• Exhibiting good organizational abilities in order to keep everything on track
• Possessing a goal-oriented mentality to always be on the lookout for ways to make the company more efficient
• Grasping numerical concepts in order to interpret data and make sound decisions
• Knowledge of Microsoft Dynamics 365 Business Central is a plus.

Your primary responsibility will be to gather, analyze, and report on various service-related data to support decision-making processes within the organization. You will play a crucial role in providing insights and recommendations to improve service quality, efficiency, and customer satisfaction.

Key Responsibilities:

• Prepare and churn daily, weekly, monthly, or quarterly reports (as appropriate) stipulated by Customer’s Contract obligation; or at agreed time intervals, through the analysis of data, past trending records and Service Management Reviews
• Recommend areas of improvement that support Customer’s business requirements through gap analysis and periodic reviews; initiate Service Improvement Plan (SIP) as appropriate
• Ensure that data published is unchanged from creation to reception; by upholding to act with integrity and ensure that all data extracted and published are treated as Confidential
• Generate reports with accuracy, determine classifications by identifying trends, clarifying inconsistencies, and monitoring progress periodically
• Commitment to fulfill, ensure correct and accurate, valid data is published and timely delivery of Customer deliverables
• Perform integrity and quality analysis on data prior to publication, ensuring that business standards and customer expectations are being maintained
• Prepare and manage operational reports to improve the overall performance of the support teams; and highlight the pain points in the operational process
• Articulate and document the Service Level Agreement (SLA), and Operational Level Agreement (OLA) deliverables to achieve the outcomes expected by both AsiaPac and the Customer
• Propose reporting templates based on reporting requirements/descriptions per the Customer’s Contract schedule; ensure that access to the data sources is set up in order to produce the reports
• Work closely with the Operations and Service Delivery Teams to identify and define, value-add to existing reports, and discuss the structure, as required
• Support to deliver ad hoc reporting and analytics requirements to both customer and internal/senior management
• Contribute and support governance improvement on policies, standard ITIL processes, and procedure adoption, review and update related documentation; develop and maintain standard operational and service delivery templates, report procedural and work instructions documentation
• Support internal audits to ensure compliance with certified standards (e.g. ITIL, OSPAR)
• Take up and to lead small/medium projects or initiatives to improve the processes and toolsets
• Good understanding and familiarity with IT Operations background

Requirement / Pre-requisites:

• Proficiency in Microsoft Excel functions (Pivot tables, vLookUp, Conditional Formatting, Mixed Type Charts, Array Formulas, Macros, Microsoft Power Add-ins, etc…); familiar with using Power BI as an added advantage
• ITIL certified an added advantage
• Knowledge of Auditing Standards ISO20000, Quality Management System ISO9000 an added advantage
• High level of personal commitment, proactiveness, and sense of responsibility
• Demonstrate problem analysis and solution formulation ability
• Excellent customer service orientation and ability to communicate clearly; is meticulous and possesses good report-writing skills

Qualifications and Skills:

• Bachelor's degree in Computer Science, Statistics, Mathematics, Economics, or a related field.
• Proven experience as a Data Analyst or similar role, with a focus on service-related data analysis and reporting.
• Strong analytical and problem-solving skills with the ability to think critically and draw insights from complex datasets.
• Excellent communication and presentation skills, with the ability to convey technical information to non-technical stakeholders effectively.
• Detail-oriented with a high level of accuracy in work output.
• Ability to work independently and collaboratively in a fast-paced environment.
• Familiarity with service management concepts (e.g., ITIL) is a plus.

We are in the business of ideas. We create experiences that connect brands to the people who matter most to them. We specialise in crafting bespoke, unique and emotionally impactful projects for our clients in South-East Asia and Europe.

With Offices in Singapore, France, Indonesia and Cambodia, we also operate projects in Vietnam, Thailand, Australia, Korea, Japan, Malaysia, Bhutan, Italy, Germany, Croatia and Spain.

We are looking for an experienced HR Manager to join our growing team. In this role you will focus on our most important asset, our people. This role is responsible for engaging, training and developing our people, working closely with the HR Manager (TA) to make Chab Events an amazing place to work.

Engagement Responsibilities:

• Measure Employee Engagement across the organisation, and design creative initiatives to increase engagement.
• Work with the Senior HR Manager to manage the onboarding process to ensure new joiners are onboarded quickly & smoothly
• Craft various initiatives and events that encourage a fun and positive work environment, where employees feel valued and appreciated
• Manage team bonding activities & schedule, delivering engaging and creative experiences.

Operations Responsibilities:

• Handle HR administration functions
• Assist the Finance department with monthly Payroll
• Benefit & Welfare Administration
• Onboarding & offboarding
• Handling queries relating to HR matters
• Raise contracts, promotion and salary related official letters
• Manage HRIS System (leave allowances, engagement activities, compliance etc)
• Prepare weekly reports for senior management on key HR Analytics
• Manage work pass application & renewal process
• Liaise with MOM & other government entities relating to labour law, surveys, grants etc
• Adhering to employment laws and ensure compliance with employment legislation
• Liaise with IT service provider for IT related set up & any issues

Must haves

• More than 6 years of HR experience, with a minimum 3 years experience in a Generalist / Operational HR role.
• Ability to manage in all directions
• A positive, proactive can do attitude, with a solution oriented approach
• Experience delivering training advantageous
• Expert communicator, fluency in English essential
• The ability to motivate and inspire others
• The willingness to work in a fast paced environment, with high levels of ambiguity

It would be great if you also have

• Experience, or an interest, in the events & creative industries
• Formal HR qualification (CIPD, IHRP or equivalent)

The successful candidate wont have 100% of the experience we’re asking for. If you’re reading this, and you have the passion and desire to work in a fast paced environment with the ability to elevate our Talent Engagement efforts then we want to hear from you.

Why Chab?

• Being part of a team that preserves Chab’s culture as a fun, dynamic, multicultural and diverse and continuously expanding team;
• Consistently providing the team support with their intense pipeline of projects ranging in size and industry with well known brands;
• Being part of a rapidly growing international group where no 2 days are the same;
• Developing the team and yourself with focus on training, development and knowledge sharing
• The Aperos (you’ll get it…)
• A super fun and dynamic team of 50+ strong members
• Unlimited coffee and snacks

• Supports change management by understanding and addressing impacts of new accounting policies, financial statement initiatives and non-standard transactions.
• Prepare and analyze financial statements, ensuring accuracy and compliance with accounting standards.
• Assist in the coordination of internal and external audits.
• Work closely with other departments to resolve billing and payment issues.
• Checks payroll, vendor payments, commissions and other accounting disbursements for accuracy and compliance.

JOB REQUIREMENTS/QUALIFICATIONS:

• Bachelor’s degree in Accounting or related feild.
• Proficient in accounting software and Microsoft Excel.
• Adept knowledge of accounting principles and practices.

Roles & Responsibilities:

• Assist in planning and managing annual/ monthly sales plan
• Implement sales strategies aimed at consistently driving sales volume and achieving store sales targets
• Preparing weekly sales status reports and analysis report of previous month’s sales
• Identify opportunities, formulate plans and brainstorm strategies to increase sales
• Building relationships and regular business meetings with department store and shopping mall Management
• Negotiations for opening and closing stores in department stores and shopping malls
• To manage a team of Sales Executives and Promoters in the stores island-wide
• Facilitate monthly Promoters meeting
• Responsible for store maintenance management such as store creation, repairs, zoning, fixture placement, products and Point Of Purchase Displays
• Other ad-hoc duties as assigned

Requirement:

• Minimum Diploma in any discipline
• Minimum 4 years of relevant experience
• Sales and results oriented to meet targets and budgets for overall stores profitability management
• Excellent communication, negotiation, and presentation skills
• Proficient with MS Office based applications (Word, Excel, PowerPoint)

Other Information:

• Monday to Friday work week position based in Singapore Head Office near Red Hill MRT station
• Medical & Dental Coverage
• Staff purchase and free company merchandise
• Fitness Program & Birthday gift voucher

Company Description

LVL Music Academy is a premier destination for violin, cello , piano lessons and fine musical instruments and accessories. We take pride in our extensive collection of violins, cellos, and accessories, offering musicians and enthusiasts the finest quality products.

Location

2 minutes walk from Chinatown MRT

Responsibilities

We're on the lookout for a full-time Customer Service Assistant to join our vibrant team at LVL Music Academy in Singapore. As a Customer Service Assistant, you'll embody a positive, helpful attitude, ensuring top-notch customer service. Your role involves guiding customers through music lesson inquiries and aiding in the sale of musical instruments and accessories. In addition, you'll collaborate seamlessly with our dynamic team, working hand-in-hand to enhance the customer experience. Your responsibilities will extend to handling cashiering duties with precision and managing our inventory efficiently, ensuring our shelves are stocked and our offerings remain up-to-date.

Benefits

Career development opportunities.

Attractive commission and incentives.

Violin playing and music appreciation would be an advantage

Requirements

Join our team if you're passionate about music, particularly violins and cellos. Exceptional communication and teamwork skills are key, along with sales experience and a knack for meeting targets. Organised, time-savvy individuals with cashiering know-how are a plus. Availability on weekends and holidays is essential. Music retail or instrument knowledge is a bonus, and multilingual abilities are advantageous. Join us if you're passionate, motivated, and ready to make music magic happen!

Responsible for directs sales solicitation on behalf of the hotel through the strategic implementation of effective sales activities.

Responsibility and Authority

• Increase or exceed all established sales goals.
• Assist the Director of Sales in managing group sales team activities.
• Identify and qualify of potential new corporate accounts.
• Maintain regular sales call patterns in areas/markets designated and servicing of contact through telemarketing, correspondence or personal sales visit.
• Conduct site inspection and entertainment for potential / existing accounts.
• Participate in company and industry functions with the intention of soliciting and establishing new corporate accounts.
• Be familiar with the hotel's competitors and their activities.
• Servicing of in-house guests through entertainment or courtesy call to establish rapport with these guests and also to gather feedback on their stay and any other information, which would lead to repeat stay.
• Follow up with all clients before and after functions / corporate meetings so as to obtain feedback and ensure repeat business.
• Established and maintain an up-to-date level of communications with Director of Sales on a constant basis in addition to the Weekly Sales Call Plan Report.
• Makes constructive suggestions on special rates plan or sales promotion revision to meet the competition, increase bookings, improve sales efforts and servicing.
• Attends the sales meetings, revenue meetings and participates actively with relevant information of sales activities & etc.

Our client, a well-established MNC is seeking for a CUSTOMER SERVICE OFFICER ( BACKEND - PHONE / EMAIL ) - $ 2,900.00 + OT + AWS + ATTRACTIVE VB / CENTRAL AREA / MNC / OFFICE HOUR

Requirements

• Min a Diploma in Business or relevant
• At least 1 year experience providing backend Customer Service functions (Phone / Email)
• Strong communication skill
• Willing to work in a fast pace environment
• Confident, willing to learn and perseverance.
• Independent and team player

Others

• Salary from $ 2,800.00 to $ 2,900.00 + OT + AWS + Attractive Bonuses and Benefits
• Office hours
• Central area

Interested candidate can send in your resume (word format prefer) to [email protected]

Job description

The incumbent will be responsible for the following:

• Ensure accuracy, completeness and timeliness of accounting records to meet all internal and external reporting requirements.
• Drive improvements in quality of financial and business analyses in order to guide all leaders in decision making and performance monitoring; and ensure that appropriate measures are taken to achieve financial and strategic business objectives.
• Drive improvements in budgeting and forecasting process for cost control.
• Drive improvements in business processes and internal controls to ensure compliance with corporate policies and procedures.
• Proactively identify and mitigate operational and financial risks.
• Fulfill external and internal audit requirements and determine proper remediating actions in response to audit findings and recommendations.
• Manage the statutory and reporting requirements under Charities Accounting Standards.
• Provide financial advice and perspective to assist the development and implementation of long-term business plans and strategies, and the subsequent assessment of the effectiveness and achievements against targets and objectives.
• Review all capital expenditures to ensure compliance with the relevant policies and business and financial justifications are sound.
• Interact across organizational hierarchy & functions and with clients, bankers, local authorities, and other stakeholders.
• Develop and enhance the capability and skills of finance staff in order to upgrade the finance function to meet the future organization needs.

Job requirements:

• A qualified CA or CPA with more than 15 years of experience, minimum 5 years in management position
• University degree in Accounting and/or Business Management.
• Demonstrated track record in leading a finance function.
• Experience in working in a medium to large charity will be a plus.
• Excellent engagement and communication skills.
• Proven ability to inspire and manage teams, both directly and through a matrix management structure.
• Highly organized with an excellent ability to manage multiple priorities under pressure and tight deadlines with minimum supervision.
• Knowledge in Singapore Financial Reporting Standards, Charity Accounting Standards, and other relevant statutory regulations.
• Experience in ERP system implementation.

Note: Only Shortlisted Candidates Would Be Contacted

LOOKING FOR FOOD OUTLET MANAGER

WORKING LOCATION - BUKIT MERAH

WORKING HOURS - 8 HOURS PER DAY

SHIFT HOURS REQUIRED

ABLE TO DO SIMPLE ACCOUNTING

HANDLE FOOD STOCK TAKE

HANDLE CUSTOMER

HANDLE CREW

DAILY STOCK TAKE

DAILY CLEANING

TO PERFORM DAILY SALES TRANSACTIONS

ORDER OF STOCK FROM SUPPLIERS

About the role of IT Support Executive

We are built on strong values and ethics and are seeking like-minded candidates to join the team. Ready to bring your IT game to a cause that matters? Join South Central Community Family Service Centre (SCC) – where tech meets heart, and every troubleshooting session is a step towards helping those in need. This role would extend to supporting =Dreams (Singapore) Limited [association of =D and SCC], a unique full service co-living space exclusively for secondary school teens featuring after-school academic and holistic support.

• Role: IT Support Executive
• Department: FTMS
• Reporting to: Assistant Manager, IT Systems & Support
• Location: South Central Community Family Service Centre, Blk 5 Delta Avenue #01-09 S (160005) & =DREAMS (Singapore) Limited, 99 Haig Rd, S (438748)

Responsibilities:

• Provide and troubleshoot comprehensive level 1 and/or level 2 helpdesk support for internal staff (s).
• Facilitate and set-up AVS/video conferencing before for general meetings.
• Keeps critical services such as desktop operating systems, security patches, email/Office365 tools, and shared storage running at peak performance and working to prevent downtime.
• Upkeep and ensure that IT hardware/software are running smoothly in working order and up to date.
• Manage software licenses, ensuring that it is up-to-date and timely renewal
• Streamline and maintain IT-related contracts with clear SLAs.
• Ensure and safeguard proper management of data through migration/backup missions.
• Collaborate on projects, adding inputs and contributing to the success of implementation.
• Ensure that IT-related policies are current, and organised.
• Stay current on new developments in IT.
• Any other ad-hoc duties as assigned by superiors.

Competencies and Requirements:

• Minimally 2 years of IT experience. (Fresh Graduates are welcomed to apply too!)
• Experience and proficiency with Microsoft 365 & Windows applications.
• Good knowledge of and troubleshooting experience with hardware and system network, including conferencing applications and Audio/Video equipment.
• Good oral communication skills with the ability to articulate complex technical concepts in simple language.
• Demonstrated written communication skills to create useful support logs/reports.
• Good analytical and problem-solving skills to troubleshoot and diagnose issues.
• Strong in project and time management skills to provide updates and fixes within a promised time frame.
• Must be able to work independently with a proactive mentality.
• Strong ability in multitasking and work with staff at all levels.
• Customer service and collaboration skills to interact professionally and positively with internal and external stakeholders.
• Bonus points for Tech Certifications (CompTIA A+, MS365 Admin)

We are looking for a dynamic and customer-oriented Service Crew member who can also step into the role of Shift Supervisor when needed. As part of our team, you will play a pivotal role in ensuring exceptional service and maintaining operational excellence during your shift. If you have a passion for providing outstanding customer experiences and have the leadership skills to guide a team, we encourage you to apply for this position.

Responsibilities as a Service Crew Member:

1. Customer Service:

• Provide excellent customer service by greeting and assisting customers with orders, menu questions, and special requests.
• Ensure a welcoming and positive atmosphere for all customers.

2. Order Processing:

• Take customer orders accurately and efficiently using our point-of-sale system.
• Prepare and serve food and beverages according to established recipes and presentation standards.

3. Cleanliness and Maintenance:

• Maintain a clean and organized dining area, including tables, chairs, and serving stations.
• Assist with cleaning dishes, utensils, and food preparation areas as needed.

4. Cash Handling:

• Handle customer payments accurately and efficiently using the cash register.
• Provide correct change, process card payments, and issue receipts.

5. Food Safety:

• Follow food safety and hygiene guidelines to ensure the safe handling, storage, and preparation of food.
• Monitor food expiration dates and product quality.

6. Team Collaboration:

• Work as part of a team, supporting other service crew members and kitchen staff as needed.
• Communicate effectively with team members to ensure smooth service operations.

Responsibilities as a Shift Supervisor:

7. Leadership:

• Assume a leadership role during your shift, providing guidance and direction to the service crew.
• Ensure that all team members understand their roles and responsibilities.

8. Opening and Closing Duties:

• Oversee the opening and closing procedures, including setting up and cleaning the restaurant, as well as handling cash registers and reconciling sales.

9. Quality Control:

• Ensure that all food and beverages are prepared and served according to established quality standards.
• Conduct regular checks to maintain cleanliness and orderliness.

10. Customer Concerns:

• Address and resolve customer concerns or complaints professionally and promptly.
• Escalate issues to higher management when necessary.

11. Inventory Management:

• Assist in managing inventory levels, including monitoring stock levels and placing orders as needed.

12. Compliance:

• Ensure that the restaurant complies with health and safety regulations and all company policies.
• Conduct shift briefings and safety meetings as required.

Requirements:

• Previous experience in a service crew role in the food service industry is preferred.
• Strong customer service skills and a friendly demeanor.
• Ability to work in a fast-paced environment and handle high-stress situations.
• Effective communication and leadership skills.
• Basic math skills for order processing and cash handling.
• Flexibility to work various shifts, including evenings, weekends, and holidays.
• Food handler's certificate (or willingness to obtain one) is a plus.
• Supervisory or leadership experience is an advantage for the Shift Supervisor role.

Join our team as a Service Crew Member / Shift Supervisor and be part of providing exceptional customer service and ensuring the smooth operation of our restaurant during your shifts. Apply now to contribute to our restaurant's success.

1. High End Luxury Bathroom Products
2. Selling to Private Homes
3. Selling to Hotels
4. Selling to Developers Projects
5. Meeting direct home owners
6. Meeting Architects & Interior Designers to specifiy products into their projects
7. Meeting Hotels to specify products into their projects
8. Meeting Developers to specify products into their projects
9. Prepare proposals & specifications & quotations
10. Amend proposals & specifications & quotations
11. Follow-up with Owners / Hotels / Developers on the projects
12. Monitor Payments by clients
13. Ensure Proper delivery of order to projects
14. After Sales service to Owners / Hotels / Developers on the projects
15. Singaporeans Only
16. All are welcome
17. No experience required

Company Background

DFI Retail Group is a leading pan-Asian retailer and operates across four broad formats: Food (including Supermarkets, Hypermarkets and Convenience stores), Health & Beauty, Home Furnishings, and Restaurants. The Group has operations in 12 markets and operates multiple formats in most markets to satisfy different customer segments and trades under well recognized brands.

DFI Retail Group is a member of the Jardine Matheson Group.

The Roles

As a Senior Manager, Corporate & Consumer Affairs in the Singapore market, you will play a crucial role in managing and enhancing the company's reputation and relationships with both corporate stakeholders and consumers. You will be responsible for developing and executing strategies that promote positive engagement, address concerns, and build trust among key stakeholders. Your role will involve closely collaborating with cross-functional teams, including Marketing, Legal, Public Relations, and Government Affairs, to ensure alignment and effective communication. Additionally, you will monitor and analyze market trends and regulatory developments to proactively address potential challenges and leverage opportunities. This is a dynamic and impactful position that requires strategic thinking, strong communication skills, and a deep understanding of the Singapore market and its unique challenges.

Responsibilities

• Strategic Communication Management: Work closely with the Group Communications Director and actively participate in the planning and execution of group-wide communication strategies that span across all brands under our Group, ensuring consistency and alignment with overall business goals
• Brand and Reputation Management: Manage and protect the DFI brand and reputation both internally and externally, particularly in the context of change management initiatives
• Issues and Crisis Management: Lead crisis communication planning and response, effectively managing media relations and safeguarding DFI’s reputation
• Government & Community Relations: Proactively engage and foster strategic relationships with government entities and community organizations. This role involves seeking collaborative opportunities that resonate with our group's strategic objectives, understanding regulatory trends, and advocating for DFI’s position. The focus is on building and maintaining positive, mutually beneficial relationships that enhance our brand's presence and contribution within the community and political landscape
• ESG Communications: Drive the internal and external communication in support of DFI's ESG initiatives, promoting the company's commitment to environmental, social, and governance responsibilities
• Communications Content Development: Generate and supervise the creation of engaging communication materials for various channels, maintaining consistency in messaging and brand values.
• Event Management: Oversee corporate events, ensuring they reflect group strategies and enhance brand image
• Support Marketing Communications: Where necessary, partner with the marketing teams to amplify integrated communication strategies that complement marketing efforts
• Leadership and Internal Communications: Provide communication guidance to senior leadership and foster a transparent and engaging internal communication culture
• Media Relations: Handle media inquiries, maintain journalist relations, and manage public communications
• Team Leadership and Development: Effectively develop and coach members of the Corporate Communications team, setting objectives, evaluating performance, and fostering professional growth

Qualification

• Bachelor’s degree in journalism, Communications, Public Relations, Marketing, or a related field
• Around 10 years of working experience in public relations, media, corporate communications or public affairs under FMCG or retail industries.
• Strong understanding of the Singapore market dynamics, regulatory environment, and cultural nuances
• Excellent communication skills, both written and verbal, with the ability to effectively engage with diverse stakeholders