Key responsibilities include, but are not limited to:

1. Assisting the restaurant manager (RM) working towards the restaurant's operating budget for the profitability of the restaurant.
2. Coordinate daily front of the house operations; daily briefing and overseeing kitchen members.
3. Respond efficiently and accurately to customers complaints and updating RM of such matter
4. Always ensure and maintain consistency of product quality presentation as set by Head Chef/RM/management.
5. Training and supervising service staff members to lead & motivate team to achieve sales target by upselling of beverage/food items and maintaining customer satisfaction.
6. To constantly brief all service staff members on promotions, updating/displaying of marketing collateral on time and be accountable for the profit and loss of the restaurant.
7. Assisting RM for accountability for planning strategies to ensure that business plan is delivered
8. Ensure cash handlers adhere to cash handling & banking procedures
9. Optimize labour productivity by translating forecast sales, transaction counts and average check into day-to-day scheduling (lead staff in the opening and closing of the outlet).
10. Manage monthly FOH inventory, weekly ordering and receiving (FSMS-monitoring forms are duly filled daily)
11. Ensure to comply with good hygiene and personal grooming standard, food safety, cleanliness and food presentation standard. At all times to be cautious, bear in mind and put in use for Risk Management Plan and FSMS (Food Safety Management System).
12. Must have good knowledge of the restaurant menus and their recipes. Always deliver the company brand promise and provide exceptional customer service.
13. To be aware of what competitors are doing and report to the RM.
14. All other ad-hoc duties as assigned that are relevant for the profitability of the restaurant.

Requirements

· Meticulous, keen attention to detail and creativity.

· 2 or more years’ experience working within the food industry- is a must.

· Capable of working in a fast-paced environment.

· Positive attitude and Good communication skills

· Solutions-oriented, results driven and problem-solver

Operations Risk Manager, First Line Risk & Controls, Fintech

As key member of the Operations Department, you will be responsible for managing its’ risks and regulatory obligations:

Risk

Provide support and advice in relation to the risk framework and policies and processes

Support annual RCSA exercise

Test RCSAs to ensure fit for purpose prior to compliance audits

Update and maintain Key Risk Indicators

Collate KRI reports/results

Prepare risk dashboards for committees, reporting and management

Provide Operations specific support to other controls functions (e.g. for BCM exercises, tech risk assessments, fraud investigations, internal and external audits, regulator enquiries/inspections)

Compliance

Support Compliance team to ensure Operations team, staff and procedures align with applicable regulations covering regulatory compliance (MAS PSA, AML, CFT, Sanctions, etc.)

Work with second line to identify any controls gaps related to compliance above

Provide relevant documentation, reports, or further material to verify compliance, support investigations, etc.

Ad-hoc support for projects such as systems upgrades, process updates, change/transformation.

Advise/educate/train department members on compliance requirements, procedures, etc.

Requirements

Suit those with 5-7 years in banking/financial services audit, assurance, enterprise risk or ORM

Knowledge of banking/financial services operations well regarded

Well versed in risk management and internal controls

Compensation

$6kpm-$8kpm

Sloane | Shorey

Sloane Shorey Consulting is a Singapore-based executive search firm founded in 2016. We specialize in risk management recruitment for the banking & financial services sector across Asia and the Middle East. Our coverage includes financial risk management, operational and enterprise risk, and regulatory risk and compliance.

Sloane Shorey is a Ministry of Manpower Licensed Employment Agency: EA License 20S0307

Guide, supervise and oversees tasks assigned for room attendants and contractors.

Prepare daily rooms allocation report for room attendants and conduct roll calls.

Ensure proper use, care and storage of cleaning equipment, chemicals, and protective wear etc.

Ensure wall areas, floors and carpets are kept clean at all times.

Ensure all keycards and mobile phones are returned by the room attendants into storage areas.

Handle guest enquiry & complaints and ensure preventive maintenance schedule work are carried out.

Monitor and control staff overtime, assist in amenities inventory.

Counsel subordinates when necessary

Carry out room inspection to ensure proper maintenance, cleanliness of the rooms and replenishment of the amenities.

Carry out public area inspection to ensure proper maintenance & cleanliness.

Maintain individual pantry amenities stock availability for operation usage and ensure cleanliness in pantry areas.

Follow up with works order for defects jobs/works.

Notify and follow up with front office for any missing or damaged items.

Conduct orientation and training for new housekeeping staff.

Set up and coordinate room decorations.

Planning of the crash program for section floor.

Conduct performance appraisal for room attendants.

Submit daily reports to the AEH.

Perform any other duties assigned.

Job Requirements

• Candidate must possess at least a Diploma in Hospitality/Tourism/Hotel Management or equivalent.
• Minimum 2 years housekeeping experience in a supervisory capacity.
• Able to perform shift work and work on weekend.

Responsibilities:

• Provide regulatory compliance advice to business and support functions.
• Provide coverage and support across various compliance business as usual matters including name screening, enhanced customer due diligence, transaction monitoring, trade surveillance, personal account dealing reviews and marketing materials reviews.
• Assist with the annual compliance work plan, conduct compliance testing / assessment, and preparation of management information materials.
• Monitor new regulatory changes and update the policy / procedures to comply with the regulatory requirements.
• Assist with internal / external audits and regulatory inspections, and assist with any other ad-hoc duties, as assigned.

Requirements:

• Degree in any discipline, preferably in a business-related field.
• Diploma in Regulatory Compliance / Financial Crime Compliance / CAMS certification is preferred but not a must.
• 5-7 years of working experience, preferably from a compliance function in a retail brokerage firm or within the banking / financial services industry.
• Familiar with the SFA and the regulations thereunder.
• Self-starter who can work independently and effectively prioritize well in a fast-paced environment.
• Proficient in English and Mandarin to liaise and work with counterparts based in China.

Job purpose:

To manage oversight and be backup for the unit’s transactions screening function, maintain oversight of policy and procedures for Trade Operations, Branch Operations, Operations, Governance and Control Unit (OGC) and to assist Country Operations Head in Operation matters.

Key responsibilities:

Transaction screening

• Providing guidance to the team
• Performing QA to ensure quality of work
• Back up for screening function
• Coordinating with Compliance to ensure screening standards are met and maintained
• Training of selected staff from other Operation units for screening function
• Apply or adapt sanctions knowledge or laws/regulations to tasks

Maintain oversight of policy and procedures for Operations units

• Keep track of due dates for policies and procedures and to remind respective units in advance to perform update
• Implementing and reviewing of policy and procedures for the units
• Propose workflow/policy and procedures improvements to Country Operations Head
• Creat, maintain and perform controls to ensure the 3 units’ adherence to policy and procedures
• To work with respective departments and SMEs to review changes in local regulations and the consequent impact on the unit’s policy and procedures to ensure adherence to local regulatory requirements

Supporting Country Operations Head on Operation matters

• To liaise with auditors, to work together with other Operation units as necessary to address points
• Be point of contact for Compliance on such related topics on behalf of Operation units
• To recommend improvements/report adverse events in Operations to Country Operations Head
• To be Country Operations Head delegate for committees as appointed
• To support decision making by Senior Management involving Operations by way of maintaining knowledge of events/incidence in Operations

Other tasks

• To perform documentation check before giving approval to Branch Operations for account opening, after all necessary sign offs obtained for account opening
• To act as checker for Branch Operations for remittances
• Any other task as assigned by Country Operations Head

Minimum qualifications:

Diploma/Degree

Minimum experience and skills:

• 8 years and above relevant experience in Operations and transactions screening, preferably in Corporate Banking with exposure to Trade Finance
• Have exposure to AML/KYC as 1st line or 2nd line of defence

Responsibilities:

• Generate revenue and profit in a fast-paced and target driven environment, liaising with clients, on-boarding new clients, identifying new business opportunities, and successfully closing deals, hitting and exceeding KPIs.
• Build, organize and manage the business development team.
• Develop and implement effective sales strategies to proactively pursue leads, achieve revenue targets and expand market share through strategic prospecting and networking.
• Cultivate and maintain strong relationships with high-net-worth individual and institutional clients in the Forex and CFD Institutional liquidity Market.
• Stay abreast of industry trends, market dynamics, and competitor activities, setting budgets for sales & marketing expenditure for the team
• Collaborate with internal teams, including product development, marketing, and customer service, to ensure a seamless client experience.
• Other tasks delegated by the management.

Qualifications:

• Bachelor’s degree in Finance, Business, Marketing or related discipline.
• Minimum 5 years of industry-related business development experience
• In-depth understanding of financial markets in Forex and CFD brokerage, liquidity solutions, trading technologies and risk management is essential.
• Good communication skills in Mandarin to liaise with Mandarin stakeholders

Interested candidates who wish to apply for the advertised position, please click on "Apply Now". We regret that only shortlisted candidates will be notified.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E

EA License No. 01C4394 • EA Registration No. R23114347 (Pang Xue Ni)

Working for Financial institution, you will be part of Service delivery team performing Senior Incident Manager role

As a Major Incident Manager, you will take ownership of ensuring technology services from minimal disruptions, and other service impacts by leading service delivery teams restore services quickly, safely and sustainably.

Through education and collaboration, you will ensure adherence to Major Incident Management Process by all relevant stakeholders.

In this role, you may expect to take ownership of;

• Leading the Response, Consolidation, Recovery and Restoration phases of major incidents;
• The delivery and management of Major Incident Communications;
• Leading Incident Review processes, and driving the associated change initiatives;
• Partnering with key stakeholders - Service Delivery Managers, Technical Incident Teams, Change & Problem Management teams to identify and propose workarounds;
• Engaging with the Problem Management group, where root cause is unknown at the time of service restoration.

About You

• Min 7 years of experience in Incident Management
• Good experience working with ITIL framework
• Excellent communication skills
• Experience in handling both infrastructure and application related incidents / problems
• You're a process driven, clear communicator and skilled problem solver, able to navigate through ambiguity in a calm and methodical manner to make data driven, risk sensitive decisions.
• Your ability to rapidly identify and engage the correct colleagues, and lead a response team through a major incident will be essential to your success in this role.
• As an ITIL qualified professional, you will drive best practice outcomes in line with our Group values and the expectations of our customers.

Interested candidates please email your resume to [email protected]

Responsible for providing administrative and client service support to Relationship Managers (RM) within the front office function servicing Private Banking clients.

Responsbilities:

• Provide administrative and client service support to Relationship Managers servicing Private Banking clients.
• Respond to all client enquiries and instructions and provide resolution to most issues and requests.
• Monitor transactions and activities in client accounts
• Maintain client data and reports, such as: contact lists, account numbers, facilities details, status of credit reviews/renewals, etc
• Handle administrative duties including scheduling of appointments, preparing correspondences, making travel arrangements, arranging meetings and receptions, producing presentation materials.
• Coordinate with Product Groups, Operations and other functional areas as necessary
• Ensure adherence to internal and external regulations and policies at all times

Requirements:

• Minimum 3 years of relevant experience in client servicing, operations or sales support within financial institutions
• Bachelor degree or diploma from reputable institutions
• Strong understanding of financial products and services
• Excellent interpersonal, communication and client interfacing skills
• Meticulous, strong attention to details
• Possess future oriented mindset, strive to innovate and adapt to changes
• Strong understanding of inter-dependencies within the team and able to collaborate effectively across departments
• Ability to thrive in a fast paced environment and remain empathetic, passionate and resilient
• Preferably CACS certified

[Enrichment Centre]

Working day: Monday – Friday
Working Hour: 9am - 6pm / 10.30am – 7.30pm
Salary: SGD 3,500 - SGD 4,500
Location: Tiong Bahru

Job Responsibilities:

• Provide support and assist the HR Manager in HR administrative tasks.
• Plan and execute strategic HR plans aligning with the organization's goals.
• Plan and implement HR policies and procedures ensuring compliance with labour laws and best practices.
• Checking and submit of monthly payroll and tax clearance.
• Submit monthly HR reporting.
• Plan and oversee the recruitment process and collaborate with Deployment Director / Assistant Director to identify staffing needs.
• Manage complex employee relations issues and promote a positive workplace culture.
• Implement and manage performance appraisal systems and provide guidance on performance reviews.
• Collect info on staff training needs, plan training programs, and oversee employee development initiatives.
• Manage compensation and benefits programs, including salary structures and market analysis.
• Ensure legal compliance and conduct audits to mitigate compliance risks.
• Plan and implement employee engagement initiatives.
• Promote diversity and inclusion in the workplace.
• Plan and manage the HR department's budget.

Job Requirements:

• Bachelor's degree in Human Resources, Business Administration, or a related field
• At least 2 years of experience in equivalent HR roles.
• Proficiency in recruitment and talent acquisition, performance management and employee development.
• Experience in budget management, compensation and benefits administration is a plus point.

Quah Siying (Jeslyn) R1982418

The Supreme HR Advisory Pte Ltd 14C7279

We are continuing our journey focusing on applying a product mentality to the way we build our products and ensure that we focus on our clients and their needs to build the right product at the right time. This role will be responsible for working with engineers to accelerate our ongoing migration of hundreds and thousands of cores to the public cloud. The set of products comprise of lightweight custom containers and a control plane for providing of compute in the public cloud.

Your Impact

We are looking for an experienced program manager who will maintain close relationships with our users and engineering teams. This team manages highly reliable, cloud enabled core scheduling platforms, managed file transfer service, grid compute platform, software distribution service and stateless compute platforms. We adopt the most appropriate approach to drive the firm and our clients towards desired growth. We want to apply the same approach to the way we build products and deliver customer-centric, best-in-class products.

HOW YOU WILL FULFILL YOUR POTENTIAL

• You will be an experienced and seasoned program manager, working cross-functionally to guide programs from conception through launch, growth and maturity by connecting different technical worlds to meet our customers at their needs. You will break down complex problems into steps that drive product development and release adopting the principals of growth from MVP / PoC
• This role offers a high profile opportunity to lead projects which involve various businesses and entities within the firm. You will have the opportunity to work with various teams in Technology, Securities, IMD, IBD, Technology Risk, Compliance and Internal Audit
• This role requires an experienced professional with proven program management and program delivery skills. Strong communication skills are equally important, as the role will involve working closely with team members in many other groups in the firm
• Managing the program end to end lifecycle from concept to design, PoC, testing, support and finally product end of life
• Be a ruthless prioritiser while balancing the needs of customers and stakeholders while being transparent about your prioritization and roadmap process
• Managing the initiation, planning, execution, monitor/control, and close out of workstreams

SKILLS AND EXPERIENCE WE ARE LOOKING FOR

• STEM degree and equivalent practical experience building/shipping technical programs
• 7+ years of technical program delivery experience, including experience driving the product vision, design, and go-to-market strategy
• Demonstrated success defining and launching excellent products
• Demonstrated ability to communicate complex problems and technical solutions to all stakeholders
• Demonstrated success collaborating with design and engineering peers
• Proven ability to influence cross-functional technical teams
• Demonstrated experience in understanding the customer, product development, requirements analysis, planning and program strategy
• Must have experience with managing client expectations and communicating effectively with individuals at all levels of the organization
• Ability to translate business requirements into a product roadmap
• Strong analytical and problem solving skills
• Highly organized, attention to detail and excellent follow through skills
• Ability to work independently and with a team

Preferred Qualifications

• Program management formal qualification
• Solid technical foundation in software development and delivery
• Experience managing day-to-day technical and design direction
• Tech risk / compliance/ internal audit / regulatory engagement related experience

Responsibilities:

· Prepare and review compliance handbook

· Handle MAS filings and inquiries from regulatory bodies

· Perform regular compliance checking to ensure compliance with regulatory requirements

· Handle KYC and AML-related matters as well as client onboarding compliance check

· Provide relevant advisory to business/support units and other AML teams on matters relating to compliance issues, transaction monitoring review and investigation conducted by the unit

· Perform analysis of suspicious transaction/activity reports to identify AML risk trends to support the AML risk management and controls within the Group

· FATCA / CRS reporting in accordance with relevant requirements

· Handle CPT related matters, such as update of CPT register

· Develop regulatory governance frameworks, policies, and procedures to effective management of regulatory risks for company, clients

· Facilitate and address any MAS queries and external authorities, as well as internal and external audits

· Familiar with outsourcing guidelines and prepare relevant policies, procedures and documents in compliance with MAS regulations and guidelines

· Undertake other ad-hoc duties as assigned

Requirements:

· University Degree in Business, Law, Finance or related disciplines

· At least 3 years of strong compliance experience in local regulatory compliance and risk management, with demonstrable knowledge of relevant regulatory requirements

· Strong knowledge or prior experience in key regulatory requirements such as the Securities & Futures Act, Financial Advisers Act, MAS Notices and Guidelines, and AML/CFT regulations

· Work independently, self-motivated, strong analytical skills and ability to exercise sound judgment and manage execution under pressure

· Familiar with FATCA and CRS reporting is preferred

· Effective communicator in both English and Mandarin to liaise with Mandarin speaking clients

1. Support the implementation of quality measures for nursing homes, which includes:Planning and organizing engagements with nursing homes to share the purpose and details of the quality measures.

• Presenting (using Tableau) and analysing the data for the quality measures.
• Preparing reports for CCOs and AIC management.
• Addressing questions from CCOs with regards to the quality measures.

2. Support the development of quality measures for other eldercare services, which includes:

• Reviewing local service/regulatory requirements, good practices, international practices to identify potential quality measures for home nursing care and other community-based care services.
• Conducting a preliminary analysis and presenting the findings.
• Liaising with other AIC Divisions to support the team’s quality measurement work.
• Organising meetings with the appointed workgroup, who will deliberate and select the quality measures for the sector.

3. Assist in the implementation of other key quality initiatives such as:

• Facilitating discussions with nursing homes to develop action plans with the aim of improving the safety culture in their organisations.
• Supporting the implementation of a quality assurance programme involving nursing homes and home nursing care providers.

Job Requirements:

• Degree in any discipline with 1 to 3 years of working experience. Entry-level candidates will also be considered
• Experience in data collection, analysis, visualisation and reporting; and knowledge of the community care sector would be an advantage
• Familiarity with analytics and statistical software e.g., Tableau, Stata would be an advantage
• Effective interpersonal, engagement and follow-up skills
• Strong written and verbal communication skills
• Passion for quality and ageing issues
• Resilient and results-oriented

Wherever you are in the amazing world of Disney, you are contributing to the stories of our iconic brands, recognised by audiences everywhere for entertainment, information and inspiration. Innovation, imagination and inclusion are at the core of Disney, defining the experience that we deliver as well as providing the foundation of our success. The scope of our business, combined with global growth and collaboration result in an inclusive employee experience characterised by continuous learning, development and achievement.

Disney Consumer Products represents a multi category business from Apparel to Furniture, School Bags to Toys, Tissue Paper to Cosmetics we are present in over 100 categories. Ours is a licensing model, wherein we work with a wide spread of partners which include Local Distributors to Large MNC’s – whom we refer to as our licensees. They take up rights for using our popular stories and characters on their product to drive a business objective. As a responsible global company, we mandate our partners to maintain globally acceptable standards of manufacturing and sourcing.

Cross Border Strategy

China being the hub of manufacturing and a key growth market with a large number of licensing partner eager to expand their business to Southeast Asian and South Asian countries, represents a large business opportunity. We would like to deploy a resource to help us work with these partners. Given the China partners are based in China, we're looking for a driven individual who is comfortable traveling to China and other Southeast markets frequently to drive market entry and deployment.

A key role within the Disney Regional Brand Commercialization SAMENA (South East Asia, South Asia and Middle East) team that will encompass the management and delivery of Cross Border programme - from participating in the setting of regional Cross-Border strategy and implementation plan, through to collaboration & co-ordination with the Disney APAC and country team, to ensure the most effective & efficient routes to market are identified and secured to enable the successful launch of the projects in a key markets across SAMENA.

Responsibilities:

• Achieve Cross-Border Commerce Revenue Target as per AOP
• Drive market entry and successful deployment of China licensees in SAMENA
• Facilitate discussion between China partners and local distributors/retailers to maximize the business
• Identify white spaces that can be filled through China-based Licensees in SAMENA, working closely with local category teams
• Set up and drive discussions from on-boarding to periodic updates between China partners and SAMENA (Southeast Asia+India+Middle East/North Africa) local teams.
• Maintain trackers, catalogue, other useful information for easy accessibility by the local SAMENA teams.
• Keep track of the latest product trends across categories and share updates with the SAMENA team periodically.
• Bridge the language gap between China partners and SAMENA Disney Team and/or Partners.
• Pre-empt supply chain challenges that may arise due to socio-political impacts, raw material costs, China internal situation etc.

Requirements:

• Commercial and or marketing experience across several key markets in SAMENA, sales/marketing background preferred
• At least 6-8 years experience in consumer products, FMCG, and or retail background
• Commercially focused and comfortable with achieving targets and objectives laid out
• Degree in business studies, marketing or a related field
• Good oratory skills with ability to present and facilitate internal and external meetings in both English and Mandarin
• Strong with numbers and have a well-developed understanding of commercials - margins, value-chain etc.
• Builds relationships - Establishes external relationships with key stakeholders. Engages colleagues across the Disney organisation to optimise performance
• Well-organized individual with strong work ethics
• Strong bias for action and ability to work under tight deadlines
• Resourceful - ability to find solutions to help move things along
• An excellent proficiency and command of spoken and written English and Mandarin Chinese language is required
• Role involves international travel

The Walt Disney Company is an Equal Opportunity Employer. We strive to be a diverse workforce that is representative of our audiences, and where all can thrive and belong. We are committed to building a team that includes and respects a variety of voices, identities, backgrounds, experiences and perspectives.

Customer Care Manager

Salary: $4500 - $5500
Location: Upper Thomson - Next to Thomson Nature Park
*Will be relocated to Geylang area in April’24

Working Day & Time: 5 Days work week; 8:45am - 5:30pm

Key Responsibilities

1. Lead and manage a team of Customer Care Specialists

• Set performance goals, provide feedback and conduct performance reviews

• Regularly review the team knowledge on the latest products

2. To deliver exceptional customer service

• Develop and implement customer care processes and policies; to constantly review them to ensure greater productivity is achieved

• Resolve customer complaints and enquiries in a professional and prompt manner

• To monitor and track customer response times and quality of service

• Run performance reports in Zendesk and 3CX to track team performance

3. To optimize processes and practices

• Possess the ability and foresight to continually review opportunities for improvements and execute them

• Propose to management on new initiatives for improvement in efficiency or optimization in cost.

Qualifications & Experience Requirement

Minimum of 5 years of experience in Customer Service-related role

✅✅ Interested applicants kindly contact via WhatsApp: +65 8656 3696 (JOHN).

No Charges will be incurred by Candidates for any service rendered.

Email：[email protected]

Lau Zhao Rui Reg.No: R22109652

14C7279 The Supreme HR Advisory Pte Ltd

*Company name and address will only be disclosed once shortlist for interview.

We are looking to recruit a Portfolio Manager to independently run the Portfolio using quantitative/systematic strategies. Mandate of this role would be to generate absolute return by trading in equities and liquid futures and forward contracts across all major asset classes on various exchanges and OTC trading venues.

The role requires:

• Combine sound financial insights and statistical learning techniques to explore, analyze, and harness a large variety of datasets in order to build strong predictive models which will be deployed to the investment process
• Design and develop orthogonal equity factors/signals to aid return prediction.
• Implement and develop AI driven models in the areas of stock selection, portfolio construction and risk modelling.
• Construct proprietary algorithms designed to capture alpha by applying research models derived from mathematical and statistical computations.
• Work with large datasets and conduct statistical/financial analysis.

Requirements:

• Exceptional analytical and quantitative skills as evidenced by a PhD degree with a strong record in a quantitative discipline – ie engineering, computer science, and applied sciences. Background in Artificial Intelligence,Data Science ,Big Data would be viewed favourably.
• Published research papers in the field of finance and AI.
• A deep understanding of statistics and the ability to apply this to real world problems
• Strong programming ability and the ability to write clear, well documented, and scalable code,Strong programming skills in Python, Matlab is essential.
• Familiarity with one or more relevant database technologies e.g. MongoDB
• Ability to run the desk as an independent PM and manage the entire life cycle from date transformation, strategy development, portfolio construction and trade execution
• The candidate must have relevant trading experience in front office on the sell and buy side combined with at least some experience on the buy side as a fund/portfolio manager.
• Relevant experience of managing institutional size capital in a hedge fund or proprietary context.
• Relevant experience with responsibilities of developing and executing systematic approaches to trading a defined universe of financial products

The Finance and Operations Manager of Singapore Actuarial Society (SAS) is responsible for the day-to-day operations and smooth running of the SAS.

Position reports to: Executive director

Salary: Range SGD 4-5k per month + bonus

Responsibilities

Operations:

· Stakeholder and vendor management: Coordination and liaising with internal and external parties including government bodies, volunteers, external auditors, vendors etc.

· Providing strong support to the Executive Director and Executive Committee where needed i.e. minute taking, drafting of communications, compilation of presentations, preparation of reports and analysis.

· Handling and processing membership applications, including the tracking and resolution of queries.

· Facilitate signing, filing and execution of statutory reports and banking documentation.

· Ensure proper record keeping, filing of documents and correspondences.

· Support on logistics and organisation of events and conferences.

· Managing administrative and billing matters related to events, sponsorship and membership processing.

Finance:

· Bookkeeping in accordance with agreed deadlines.

· Monitoring financial transactions, reporting and reconciliation of financial statements and other payment related tasks.

· Review and analysis of the Society’s financial position.

· Supporting the Executive Director and the Treasurer in financial reporting, budgeting and audit exercises as per agreed deadlines.

· Processing of expense claims.

· Performing administrative duties to enable smooth running of the society.

Digital:

· Maintenance of membership database and records online.

· Refresh of content on the SAS website and supporting digital initiatives, management of the payment checkout and finance functions.

· Maintenance of user access on SharePoint and email mailboxes.

Required Skills and Experiences

· Strong in Microsoft Office (MS Excel, PowerPoint, Word).

· Experience with conferencing platforms (Zoom, MS Teams), DBS IDEAL, Corppass submissions.

· Strong facilitation skills and experience in dealing with multiple stakeholders.

· Ability to problem solve and independently tackle issues to resolution.

· Self-directed and can work efficiently.

· Ability to remain flexible and willingness to adapt to new processes.

· Attention to detail.

· Experience/exposure to accounting & bookkeeping software (Xero, Financio, Quickbooks).

· Experience with marketing/design platforms (Canva, Mailchimp).

· Exposure to website development and content management.

· Experience using SharePoint and OneDrive.

Role Responsibilities

Strategy

· Drive profitable growth by acquiring, developing and servicing long-term relationships with HNW clients

Business

· Accountable for the performance of individual’s own client book.

· Deliver NNM, AUM and revenue growth targets and key operating metrics (such as tail accounts management, client acquisition, client satisfaction, portfolio mix).

· Generate healthy pipeline of target market prospects and convert them into clients.

· Grow client portfolio size by deepening existing customer relationships.

· Implement an asset allocation in line with the client needs, and model portfolios as benchmarks.

· Deliver, monitor and review solutions to clients based on client investment profile.

· Conduct periodic reviews of client accounts in accordance with established procedures.

· Deliver profitable growth by controlling costs and mitigating operational losses.

· Deliver positive client performance in line with client investment profiles.

Processes

· Support the continuous improvement of processes to increase operational efficiency and effectiveness.

· Support the effective management of operational risks across the Business and in compliance with applicable internal policies, and external laws and regulations at a global level.

· Support the delivery of Business strategy in a safe and well-controlled manner and on an end-to-end basis.

· Ensure sales management, suitability and onboarding processes are applied appropriately

People & Talent

· Collaborate with support functions, business partners and product specialists to deliver One Bank, support cross selling efforts and referral program (where applicable), and provide effective client solutions.

Risk Management

· Do what is right in order to avoid reputational risks and operational losses.

· Understand the risk and control environment within area of responsibility and drive rectification as required.

· Handle customer issues, complaints and product enquiries on timely basis in accordance with established procedures.

· Ensure that Risk Management matters that are brought to attention are subject to direct remedial action and/or ensure adequate reporting to the relevant Risk Committees and/or line management.

Governance

· Awareness and understanding of the regulatory framework in which the Group operates and the regulatory requirements and expectations relevant to the role.

· Ensure adherence with the highest standards of ethics and compliance with relevant polices, processes and regulations forms part of the culture.

· Participation in Local Client Committee and other relevant committees where applicable.

· Engage with all audit report findings and ensure feedback is acted upon.

Regulatory & Business Conduct

· Display exemplary conduct and live by the Group’s Values and Code of Conduct.

· Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

· Lead the Singapore CPBB Private Banking function/XXX [team] to achieve the outcomes set out in the Bank’s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.] *

· Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders

· Platform Managers

· Client Services Managers

· Product Specialists and dedicated function partners

· Relevant Front Office colleagues

Other Responsibilities

· Embed Here for good and Group’s brand and values in Singapore CPBB Private Banking [team]; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats);

Our Ideal Candidate

· Academic or Professional Education/Qualifications – relevant degree, level 4 RDR compliant qualification

· 7 years of Relationship Management experience in Private Banking

· Excellent in business communication

· Licenses and Certifications/accreditations – as required by role remit and responsibility

· Professional Memberships – as required by role remit and responsibility

· Bank training; i.e. mandatory & developmental – as below

· Demonstrable and relevant experience in the Private Banking industry commensurate with this remit and level of responsibility

· Strong ability to develop a network of target prospects

· Proven risk management capabilities

· Firm in all business guidelines and compliance issues

· Sound knowledge of financial markets and investment products

· Outstanding communication and presentation skills

Role Specific Competencies

· Manage Conduct

· Manage Risk

· Sales & Relationship Management

· Market Knowledge

· Product & Processes

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:

· Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do

· Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well

· Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

· Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations

· Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum

· Flexible working options based around home and office locations, with flexible working patterns

· Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits

· A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning

· Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Responsibilities:

• Perform financial analysis, spread sheets for the application of credit facility
• Evaluate and understand the financial risk associated with borrower and produce quality credit review periodically
• Ensure compliance with the Bank’s policy and in line with MAS regulations required for all borrower transaction
• Visit clients when required in order to achieve a clear understanding of borrowers’ profile and identify market risk associated
• Handle customers’ inquiries, liaise and develop relationship and business with Head Office, overseas branches and inter-departments as well as corporate customers
• Act as the main contact and information source in the Corporate Banking team, coordinate internal and external lines of communications with various stakeholders (e.g. Finance, Risk, Operations and Head Office colleagues).
• Support the Corporate Banking team in various group initiatives such as competitor review, market trend analysis and formulating the Corporate Banking pitch book/related marketing materials
• Co-ordination of meetings and papers, agenda formulation, project tracking and updates, action points tracking from key management meetings
• Develop various reports and presentations for management review
• Ensure timely updates of all internal and external communications/presentations
• Engage in ad-hoc projects and tasks assigned
• Perform Know-Your-Customer onboarding in compliance with the MAS regulation for all customers

Job Requirements:

• Minimum a bachelor’s degree in Business or any related discipline
• Minimum 3 years’ relevant experience within the Banking industry, Corporate Banking space focusing on Aviation and Shipping Finance
• In depth credit/accounting knowledge and good understanding of financial analysis and KYC/AML

We apologize that only shortlisted candidates will be contacted. Thank you

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PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E

EA Registration No. R1653100 (Goh Jia Zhen Crystal)

• Gather requirements, recommend, plan and manage Learning and Development programmes for Staff, Silver Generation Ambassadors (SGAs) and Trainers through regular consultation with leaders and user departments/teams
• Explore and source for suitable Learning and Development programmes that meet learning objectives, build talent competencies and capabilities to support business needs
• Develop, review and/or enhance onboarding, Learning and Development programmes, create curriculum, e-learning contents, case studies and learning resources to support blended learning
• Provide learning reports and data dashboard to support review of learning progression of staff, SGAs or Trainer
• Review feedback and incorporate enhancements to ensure effective of learning programmes and continue to meet learning objectives and needs
• Develop course curriculum, activities, and resources for in house programmes
• Prepare and conduct training and facilitate learning through sharing of experience and examples
• Manage and support training operations for respective programmes
• Support training and coaching of the SGD trainers, organise regular sharing and learning activities
• Establish individual goals in alignment with the programme and/or company goals
• Any other duties as assigned

Requirements

• Bachelor’s degree, Post Graduate Diploma, Professional Degree in any field
• Preferable with 2-3 years of working experience in the related field
• Experience and strengths in developing process documentation, learning and development programmes, communication materials, organisation development and people management
• Relevant knowledge of analyzing training needs and implementing performance gap analysis
• Good training and facilitation skills & experience using Adult Learning Theories.
• Excellent verbal and written communication skills

Job Overview

As App Marketing expert, you will play a crucial role in driving user acquisition, engagement, and retention to ensure the success and growth of client’s eCommerce app in the region. The ideal candidate possesses a blend of strategic thinking, creativity, and analytical skills to navigate the dynamic landscape of mobile app marketing.

Core Responsibilities:

• App Strategy Development: Formulate comprehensive marketing strategies to drive app downloads, user acquisition, and revenue growth.
• User Acquisition: Plan and execute user acquisition campaigns across various digital channels, including social media, SEM, app stores, and other relevant platforms.
• Campaign Optimization: Help local SEA markets achieve their App sales targets through strong guidance & governance.
• App Analytics: Utilize analytics tools to track and measure the performance of App marketing campaigns.
• Collaboration:  Collaborate with regional & local teams developing strategic and tactical app marketing guides & playbooks for the achievement of business goals.

Job specific Knowledge & Skills

• Strong hands-on knowledge of MMPs like AppsFlyer, Adjust, Singular, Google Firebase, Branch, Kochava etc.
• Proven experience in mobile app marketing with a track record of successful campaigns.
• Prior experience of running app re-targeting campaigns with strong familiarity with mobile app attribution, app user journey & app-events for App conversions tracking.
• Excellent understanding of digital eco-system, with deep understanding of ad platforms (including but not limited to Meta Ads, Twitter Ads, DV360, Google Display Ads) and activation expertise in above platforms.
• Knowledge of app campaign set up on social media platforms, including campaign creation, targeting options, budget optimization, and performance analysis.
• Proficiency in using App analytics tools specific to social media platforms (e.g., Facebook Insights, Twitter Analytics, Instagram Insights) and third-party analytics tools (e.g., Google Analytics) to gather and interpret data.
• Strong analytical skills to interpret social media metrics and KPIs.

General Management Knowledge & Skills

• Able to understand legal and compliance issues related to social media marketing, including data privacy, copyright, and advertising regulations.
• Collaborate effectively with teams across departments, such as planning, local market campaign teams, to ensure integrated and cohesive strategies.
• Provide effective leadership to the performance strategies, fostering a positive and collaborative work environment.
• Strong communication skills to convey app media strategies, objectives, and results to both internal stakeholders and external audiences.

Purpose of the job

To manage a portfolio of clients together with junior team members to be an effective, efficient and profitable part of Ocorian including coaching and reviewing work of junior team members, taking responsibility to ensure adherence with Ocorian policy and procedures, smooth running of operation of the team under management and provide high quality service to Ocorian’s clients.

• To act as named Company Secretary of client entities
• Providing advisory to clients on corporate secretarial matters and ensuring clients receive prompt responses to requests and queries
• To ensure compliance with the Companies Act, ACRA Act: Anti Money Laundering AML / Combating the Financing of Terrorism CFT, KYC processes and any such relevant regulatory and statutory requirements
• Attending clients’ board/board committee meetings, general meetings etc and recording of such minutes of meetings
• Oversee preparation and coordination of the statutory books and documents including submissions of statutory forms/documents to ACRA, IRAS or such other statutory bodies/government agencies within stipulated deadlines.
• Maintain good client relationship with close client communication, in order to assess customer satisfaction for possible improvements and identify possible cross-sell and up-sell.
• Provide leadership and guidance to team members and ensure seamless service delivery to clients
• Ensure prompt and timely billing and monitoring of team members’ timesheet, WIP, efficiency and recoverability in view of achieving the financial objectives and work efficiency.
• Oversee credit control and prompt collection of debts within the portfolio and work closely with credit control/finance team on long outstanding and doubtful debts
• Work with peers and Associate Director to provide and organise training for junior team members
• Support the Associate Director in managing overall targets and proactively monitor actual performance against target
• Such other duties as may be assigned

#LI-DR1

• Responsible for the effective operation of the Mechem Sample and OPS Management group.  Plans, schedules, and organizes necessary resources to ensure appropriate effectiveness of sample/sample kit logistical challenge in but not limited to: receiving, sample entry, and client service representation.  Implements department policies to maintain facilities and equipment.
• Schedules logistic and/or sampling team, assign and optimize resources, identifies needed resources and coordinates the appropriate acquisition of facilities resources as applicable.
• Ensures that all entries into eLIMS are accurately completed and documented according to appropriate client requirements, client specifications, and other regulatory guidelines.
• Assist in data entries into eLIMS; Accurately completed and documented according to appropriate client requirements, client specifications, and other regulatory guidelines.
• Develops appropriate training plans, assures that staff is trained and proficient in all phases of Sample Receiving, Sample Entry, Client Services Representation, eLIMS utilization and any other Client Service applicable function as needed.  Generates training modules, as needed.
• Provides metrics analysis and updates for distribution to staff and leadership.
• Carries out process improvements to continually maximize the efficiency of the personnel and Sample Management areas, recommend solutions and implementation of action plans.
• Perform general human resources responsibilities including recruitment activities, performance evaluations, and progressive disciplinary processes, enforces Affirmative Action department goals.
• Provides for safety and welfare of staff and supports/enforces Environmental Health and Safety Policies.
• Act as a mentor to other staff and is looked on as an expert on Operational/eLIMS problems for Sample Management related issues.
• Proactive interaction with internal and external clients, troubleshooting client issues
• Maintains appropriate shipping and receiving permits, including hosting appropriate approval audits.
• Resolves problems and notifies manager of resolution when job is within scope of own ability.  Assists in meeting project goals within technical, time and budgetary constraints.
• Develop working relationship with internal clients/suppliers – particularly laboratory personnel and operations. Recommends approach and carries out solution as directed for more complicated problems.
• Able to lead project teams using management and leadership skills

Performs other related duties as assigned.

Responsibilities:

• Oversee and lead a team of assistant managers, engineers, technical officers, supervisors and technicians in facilities management for ministry building or hospital.
• Establish good working relationships with clients and develop trust and confidence.
• Establish and maintain quality service standards.
• Take charge of the overall Air Conditioning Maintenance Ventilation system.
• Manage the daily AC thermal comfort is within the acceptable limit
• Schedule maintenance activities for ACMV systems, tracking of maintenance works and follow up actions for systems such as chillers, AHU, FCU, fire protection, gas systems etc.
• Ensure regular meetings with client's and appointed sub providers
• Conduct daily audit inspections to ensure the outsource service providers are performing according to their contractual obligations and SLAs.
• Handle Tenant’s enquires.
• Conduct daily audit inspections to ensure the outsource service providers are performing according to their contractual obligations and SLAs.
• Manage and liaise with external agencies on new initiatives and major repairs and maintenance works.
• Prepare tender documents and specifications, plan, coordinate and execute rectification works.
• Responsible for project costing and control.
• Plan training requirement for staff needs for skills improvement
• Prepare and responsible for annual budget submission, audit report, assessment report for contractors' performance
• Prepare and certify contractors' payment

Requirement:

• Bachelor's degree in Mechanical Engineering or equivalent from a recognized university
• At least 8 years of related working experience
• Proven experience in facility management in a large facility, such as with , pharmaceutical, powerplant, semiconductor industry.
• Experience from healthcare facility such as hospital is preferable.
• Strong building and M&E knowledge with hands-on experiences
• Possess strong leadership, quality, good planning and organizing ability
• Has a good safety mindset and displays good WSH behaviors

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1549345

Triton AI Pte Ltd

License no. 21C0661

Description

Some careers shine brighter than others

If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC Digital Business Services is a pivotal part of the Group, providing essential operational and technical support to our global businesses and helping improve customer service and efficiency. Digital Business Services combines global expertise and technology to help keep us ahead of the competition.

We are currently seeking a high calibre professional to join our team as a Third Party Engagement Manager.

Principal Responsibilities

• The purpose of the role is to manage the relationships of vendors that sit within WPB Operations throughout the contract lifecycle
• Communicating with the vendors on service performance, and performing quality checks, dealing with pricing and process improvements
• The role holder is responsible for providing effective vendor risk and supplier management to ensure that HSBC meets its operational, business and/or regulatory requirements in order to mitigate any regulatory breaches, civil or monetary penalties and to avoid any damage to shareholder value and reputation/brand image
• The role holder is also responsible for driving ‘best in class’s performance through effective management of vendor Service Level Agreements and industry practices, whilst seeking out opportunities to enhance the business relationship and performance through exploring opportunities to enhance the relationship
• The role holder would not primarily work with external vendors but is also responsible in managing internal stakeholders on vendor management

Qualifications

• At least 2 years of relevant experience in vendor and risk management
• Preferably a candidate with a degree in banking and business as this role would be actively involved risk management within banking operations
• Critical thinking, time management and proven problem-solving skills with ability to consider alternative and lateral solutions
• Highly developed communication and influencing skills as this role would involve communication with external vendors and stakeholders
• Ability to prioritise and work independently under pressure within a team environment
• Knowledge of the changing regulatory environment with the vendor management space
• Demonstrable experience of managing operational risk within appetite during operational change and re-organisation
• A sound knowledge of the Group including products & services
• Knowledge on implementing control frameworks within vendor management space

To be considered for this role, the relevant rights to work in Singapore is required.

You’ll achieve more when you join HSBC.
www.hsbc.com/careers

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.

Video URL - External

https://www.youtube.com/embed/zjrWwmYbXqo

• Create and develop new customers and product lines.
• Perform effective business meetings with good process, product knowledge and commercial sense.
• Maintain good relationship with existing key customers and suppliers.
• Responsible for product presentation, sales documents, market report and annual budget.
• Liaise with logistic team, to ensure products are delivered on time and conforming to their specifications.

Requirements:

• Diploma in Chemistry/Electrical Engineering or equivalent
• At least 4 years of sales experience in Semiconductor Front End Wafer Process.
• Hands-on experience in Semiconductor Assembly and Test environment.
• Strong knowledge in working with suppliers and customers.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website atwww.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740