As a sales/account manager for an airport transfer and limousine company, your scope of work would typically include the following responsibilities:

1. Sales and Business Development:

- Identifying and targeting potential clients and markets for airport transfer and limousine services.

- Developing and implementing sales strategies to increase revenue and market share.

- Building and maintaining relationships with clients, travel agencies, hotels, and other relevant stakeholders.

- Conducting market research and competitor analysis to identify market trends and opportunities.

- Collaborating with the marketing team to develop promotional materials and campaigns.

2. Account Management:

- Managing and nurturing existing client accounts, ensuring high customer satisfaction.

- Proactively addressing client needs and concerns, resolving any issues that may arise.

- Upselling and cross-selling additional services to existing clients.

- Monitoring client performance and identifying areas for improvement.

- Providing regular reports and updates to management on account activities and performance.

3. Contract Negotiation and Management:

- Negotiating and finalizing contracts and agreements with clients.

- Ensuring compliance with contract terms and conditions.

- Renewing contracts and negotiating pricing and terms for contract extensions.

- Managing any changes or amendments to existing contracts.

4. Operational Coordination:

- Collaborating with the operations team to ensure smooth execution of airport transfer and limousine services.

- Coordinating with drivers, dispatchers, and other relevant staff to ensure timely and efficient service delivery.

- Addressing any operational issues or challenges that may affect client satisfaction.

- Monitoring service quality and implementing improvements as necessary.

5. Reporting and Analysis:

- Tracking and analyzing sales performance, market trends, and client feedback.

- Preparing regular reports and presentations on sales activities, achievements, and challenges.

- Identifying opportunities for growth and improvement based on data analysis.

- Providing recommendations to management for strategic decision-making.

Overall, your role as a sales/account manager would involve driving sales growth, building and maintaining strong relationships with clients, and ensuring the smooth operation of airport transfer and limousine services.

• 6 months contract (Comes with completion bonus)
• 8 years of marketing experience in enterprise software environment. Highly preferred if you have Cyber Security and/or SaaS experience.
• Must have experience with regional coverage.

Job Description

• Educate and work with stakeholders across the business and with our partners to implement the global partner program strategy, marketing initiatives and programs
• Align the channel marketing plan with the regional channel management team for the go to market channel strategy 
• Manage APJ channel content, materials, communications, social media, newsletters, and portal contributions to inform and engage partners regionally
• Ensure effective and frequent communication of key initiatives to the regional channel team
• Accountable for achieving quarterly and annual marketing KPI targets as agreed to with Corporate, marketing, and sales leadership
• Deliver the company's content to partners across different platform including but not limited to partner newsletter, organizing partner webinar etc

• 8 years marketing experience in enterprise software environment. Highly preferred if you have Cyber Security and/or SaaS experience
• Experience planning, executing and measuring marketing programs according to best practices to deliver on defined business results
• Strong collaboration and negotiation skills.  Proven ability to propose and close on mutually agreeable solutions based on goals and constraints while maintaining strong relationships
• Strong planning and project management skills
• Skilled in Word, Excel and PowerPoint as planning, analysis and communication tools
• Familiarity with sell-with partner business model and systems integrator businesses

• Services or technology partner experience
• Experience with marketing automation systems and campaign data reporting systems
• Experience in hosting online webinar across platforms like On24, Zoom, Webinar etc

Triton AI Pte Ltd

Registration Number: R1980724

EA: 21C0661

• Completion Bonus
• Medical
• Insurance
• Leave

As an Operations and Call Centre Manager for an airport transfer and limousine company, your scope of work would include the following responsibilities:

1. Operations Management:

- Oversee the day-to-day operations of the airport transfer and limousine services.

- Develop and implement operational policies, procedures, and standards to ensure efficient and smooth operations.

- Manage and optimize the company's fleet of vehicles, ensuring proper maintenance and availability.

- Coordinate with drivers, dispatchers, and other staff to ensure timely and reliable service delivery.

- Monitor and analyze operational performance metrics, identifying areas for improvement and implementing corrective actions.

- Ensure compliance with relevant regulations and industry standards.

2. Call Centre Management:

- Supervise and lead a team of call centre agents, providing guidance, training, and performance feedback.

- Develop and implement call centre strategies and processes to enhance customer service and satisfaction.

- Monitor and evaluate call centre performance metrics, including call volume, response time, and customer satisfaction.

- Implement and maintain call centre technology systems, such as phone systems and customer relationship management (CRM) software.

- Handle escalated customer inquiries or complaints, resolving issues and ensuring customer satisfaction.

- Develop and implement quality assurance measures to ensure consistent service quality and adherence to company standards.

3. Customer Service:

- Ensure excellent customer service experience throughout the entire customer journey, from booking to completion of service.

- Implement strategies to enhance customer satisfaction, loyalty, and retention.

- Handle customer inquiries, complaints, and special requests, providing timely and effective resolutions.

- Collaborate with other departments to address customer needs and improve service quality.

- Monitor customer feedback and reviews, taking appropriate actions to address any issues or concerns.

4. Staff Management and Development:

- Recruit, train, and manage a team of drivers, dispatchers, and call centre agents.

- Conduct regular performance evaluations and provide coaching and feedback to support staff development.

- Foster a positive work environment, promoting teamwork, motivation, and employee engagement.

- Implement training programs to enhance staff skills and knowledge.

- Ensure compliance with employment laws and company policies.

5. Administration and Reporting:

- Maintain accurate records and documentation related to operations, customer interactions, and staff performance.

- Prepare regular reports on operational performance, customer service metrics, and other key performance indicators (KPIs).

- Analyze data and provide insights to drive operational improvements and cost efficiencies.

- Manage budgets and expenses related to operations and call centre activities.

Overall, your role as an Operations and Call Centre Manager would be to ensure the smooth operation of the airport transfer and limousine services, provide excellent customer service, and lead and develop a high-performing team.

Job Description

We are seeking an experienced and dynamic Restaurant Manager to oversee the daily operations of the restaurant. The ideal candidate will have a strong background in food safety, inventory management, cost control, staff scheduling, customer service, budgeting, P&L management, food preparation, quality assurance, and team leadership. The Restaurant Manager will be responsible for ensuring the smooth functioning of all restaurant activities, maintaining high standards of food quality and service, and maximizing profitability.

Responsibilities

• Oversee all aspects of restaurant operations, including food safety, inventory management, cost control, staff scheduling, and customer service.

• Develop and implement strategies to achieve sales targets and profitability goals.

• Monitor and analyze financial performance, including budgeting, P&L management, and cost control measures.

• Ensure compliance with health and safety regulations and food handling guidelines.

• Train and motivate staff to provide excellent customer service and maintain high standards of food quality.

• Create and maintain staff schedules to optimize productivity and meet customer demand.

• Collaborate with the kitchen team to ensure efficient food preparation and timely delivery.

• Conduct regular quality assurance checks to maintain food quality and cleanliness standards.

• Resolve customer complaints and ensure customer satisfaction.

• Stay updated with industry trends and implement innovative ideas to enhance the dining experience.

Requirements

• Minimum 5-10 years of experience as a Restaurant Manager or in a similar role.

• Strong knowledge of food safety regulations and procedures.

• Proficient in inventory management, cost control, and budgeting.

• Excellent organizational and leadership skills.

• Exceptional customer service and communication abilities.

• Diploma or equivalent qualification in Hospitality Management or related field.

• Proven track record of successfully managing a restaurant operation.

• Ability to work in a fast-paced, high-pressure environment.

If you meet the above requirements and are passionate about delivering exceptional dining experiences, we would love to hear from you.

You hereby acknowledge and provide your consent for the utilization of your personal data for the explicit purpose of recruitment and job placement with this job application.

We regret to inform that only shortlisted candidates would be notified.

COMPANY DESCRIPTION

Who we are

If youre passionate about shaping ideas and communities that build the future, we have an exciting opportunity for you.

Constellar convenes businesses, curates ideas and creates opportunities for sustainable business growth. We are one of Singapores largest exhibition organisers and the venue manager for Singapore EXPO, based in Singapore with a regional footprint in China, India, Malaysia and Indonesia. We want to be a global leader headquartered in Asia, helping businesses scale ideas, communities and solutions for global business impact. We do this by curating and developing influential trade and consumer events for key industries and sectors, connecting people, global marketplaces and networks for sustainable growth.

Learn more about us at constellar.co.

What its like to work here

Meetings, Incentives, Conventions and Exhibitions, or MICE, is a vehicle for new businesses, partnerships and regional co-operation. Were privileged to have a front seat at the intersection of creativity, communities and collaboration, with a unique opportunity to connect a global eco-system of partners, businesses and consumers in the MICE industry daily. Our ambition is to become a global leader made in Asia, and Asias top MICE company: A vision shared by our shareholders Temasek and Cuscaden Peak Investments.

We recognise the immense opportunity we have to lead with purpose, demonstrate leadership and commitment to sustainable and responsible business practices, and activate impactful networks for sustainable growth.

With about 200 employees were a growing company with large aspirations to scale in the next five years. It can get intense and it will be messy at times. But few places can give you a seat at the table where you can contribute directly to the development of the business, the cultural DNA of an emerging MNC, and the building of a company proudly made and headquartered in Singapore with global business impact. And with two lines of businesses across events and venues, we provide opportunities for you to cross over from one to the other to build range in your career.

You dont need to have MICE experience to work with us. Were looking for ambitious, entrepreneurial self-starters with a strong sense of ownership, passion and curiosity, driven by our values of care, ownership, trust, passion and innovation.

RESPONSIBILITIES

• Assist in the execution of marketing campaigns, including activities related to exhibitors, delegates, and visitors.
• Develop engaging content for marketing materials, such as social media posts, email newsletters, and promotional collateral.
• Assist in analysing campaign data and providing insights to optimise marketing efforts.
• Work closely with the Marketing Lead and other team members to support the overall marketing strategy.
• Provide administrative support for marketing activities, including data segmentation and list management.
• Oversee paid campaigns with the support of the Digital Marketing Manager/Executive, reviewing results and making recommendations for improvement.
• Assist with onsite marketing activities to ensure the smooth running of events, such as registration support and material placement.

• Bachelor's degree in Marketing, Communications, or a related field.
• At least 5 years of experience in Marketing.
• Familiarity with marketing campaigns and strategies.
• Basic understanding of databases and data segmentation for marketing purposes.
• Proficiency in using common marketing tools and platforms, such as social media, email marketing, and content management systems.
• Strong knowledge of MS Office Suite, including Word, Excel, and PowerPoint.
• Experience with Salesforce CRM desirable.
• New office is set to relocate to Expo in Q2/Q3 2024.

Position Summary / Project Description

The innovation project are Cybersecurity Attestation Portal and Risk Assessment Portal POC. This role will lead and drive these two projects

Roles and Responsibilities:

We are seeking a skilled and seasoned Programme Manager to lead and oversee the successful execution of innovation technology initiatives across multiple teams and projects.

As a key driver of cross-functional collaboration, you will work closely with product managers, engineering teams, and stakeholders to ensure alignment, timely delivery, and effective communication.

Your expertise in programme management, strategic planning, and leadership will play a pivotal role in achieving our innovation goals and roadmap objectives.

- Provide project leadership for the innovation team's portfolio of projects, ensuring alignment with the overall business strategy and objectives.

- Collaborate with stakeholders to define programme scope, goals, and success criteria for each project within the portfolio.

- Establish and maintain a programme roadmap that outlines the sequencing and dependencies of various projects, ensuring a cohesive and efficient delivery plan.

- Coordinate cross-functional teams, including product managers, developers, designers, and QA, to ensure seamless execution and delivery of products.

- Develop and maintain strong relationships with stakeholders, communicating project statuses, risks, and mitigation plans regularly and effectively.

- Identify potential roadblocks, risks, and challenges within the programme and proactively implement strategies to address them.

- Lead programme-level planning, including resource allocation, budget management, and timeline tracking.

- Foster a culture of collaboration and continuous improvement, encouraging innovation and best practices across the product team.

- Facilitate regular programme reviews, retrospectives, and post-mortems to gather insights and refine processes.

- Provide mentorship and guidance to project managers and team members, promoting professional growth and development.

Requirements / Qualifications:

- Bachelor's degree in Business, Engineering, Computer Science, or a related field.

- Proven experience (>5 years) as a Programme and/or Product Manager, ideally within a product development or technology-driven environment.

- Strong understanding of project and programme management methodologies, particularly Agile and Scrum principles.

- Demonstrated success in managing complex programmes with multiple interdependencies and cross-functional teams.

- Excellent leadership and interpersonal skills, with the ability to collaborate effectively with diverse stakeholders and teams.

- Exceptional problem-solving abilities and a proactive approach to addressing challenges.

- Strong analytical skills, with the ability to synthesize complex information and make data-driven decisions.

- Experience with project management tools.

- Proficiency in budget management, resource allocation, and risk assessment.

- Excellent communication and presentation skills, with the ability to convey complex information clearly and concisely.

- PMP, or similar project/programme management certification is advantageous.

.

• 2 year contract (Comes with completion bonus)
• Min 6 years of proven experience in businss continuity, with experience in risk assessments, providing advice and implementing plans.
• Certifications in business continuity management (e.g., CBCP, MBCI, ABCP) will be advantageous.

Job Description

• Develop and execute a structured plan to create, implement, test, and maintain business continuity and crisis response.
• Bring BCM expertise and best practices into the company.
• Identify critical processes we should focus BCP creation on, to gain business resilience in a phased approach.
• Collaborate with cross-functional teams to develop and test business continuity plans.
• Collaborate with IT security team to set up the infrastructure required for BCP implementation.
• Maintain a thorough understanding of industry best practices and emerging trends in business continuity and critical threats.
• Manage the wider business continuity program including policies and standards.
• Conduct risk assessments and business impact analyses to identify potential threats and vulnerabilities.
• Coordinate and conduct briefing and awareness programs on business continuity, as needed.

• A minimum of 6 years in Business Continuity Management or Business Resilience role.
• Bachelor's degree in business, risk management, IT or a related field.
• Proven experience in business continuity management.
• Knowledge of regulatory requirements and industry standards related to business continuity. Appreciation of IT infrastructure and IT disaster recovery is required.
• Strong analytical and problem-solving skills.
• Highly organized with the ability to prioritize competing demands, including the ability to prioritize work and meet deadlines.
• Excellent communication and interpersonal skills.
• Ability to work effectively with cross-functional teams.
• Ability to appropriately influence key stakeholders and effectively challenge when necessary.
• Certifications in business continuity management (e.g., CBCP, MBCI, ABCP) will be advantageous.
• Candidates with more years of relevant experience and track record in BCM will be considered for a senior manager position

Triton AI Pte Ltd

Registration Number: R1980724

EA: 21C0661

• 2 year contract
• Completion Bonus
• Medical
• Insurance

Responsibilities:

• You will be responsible for developing, implementing, monitoring and evaluation of marketing campaigns for the brands under the Group
• Write, edit and proofread publicity materials and menus
• Conceptualize and develop print and online marketing materials including advertisements, brochures, EDMs, and website
• Generate content (editorial copy and visual design) for digital marketing and social media platforms. Includes basic photography and videography
• Manage media enquiries
• General public interest in the various brands through marketing campaigns and partnerships
• Establish and build relationships with business partners through joint programmes
• Work with management to create proposal decks for new programmes/events

Requirements

• Tertiary qualification in Sales/Marketing/Business Administration or its equivalent
• At least 3 years of related experience in marketing/service/F&B industry
• Strong network is an asset, including media, social influencers and industry partners
• Self-motivated, creative flair, eye for details and resourceful
• Strong project management skills
• Excellent communication skillswith the ability to think, speak and write strategically
• Excellent written and spoken communication skills in Chinese and English
• Good creative writing and copywriting skills
• Strong knowledge and experience in the use of social and online media in marketing, especially Chinese social media platforms
• Advance computer proficiency and skilled in digital marketing/social media software as well as presentation software
• Excellent proficiency in MS Office and Canva
• Dynamic, resourceful, self-driven, hardworking, confident and an outgoing individual with great interpersonal skills and an effective team player
• Pleasant with a flair for interacting with an international community with diverse cultural backgrounds
• Able to work in a fast paced environment
• Experience/exposure in the F&B industry will be an advantage

Whatsapp 91834574 for more information

Join Our Team at Appvantage in Singapore!

Are you ready for an exhilarating new journey with us?

At Appvantage, we're not just a team; we're a passionate community of digital strategists, designers, and developers. Our expertise shines through as we tackle major digital projects for global corporations across the Asia & Pacific region, particularly in the automotive industry.

Why Appvantage?

We are proud to be recognized as a leading workplace in the technology sector. Appvantage has received accolades and has been named on the prestigious "Singapore Best Workplaces™ in Technology List". This "Great Place to Work" certification is a collective achievement that we are all proud of, as it reflects our shared commitment to creating a supportive, empowering, and inclusive work environment. Join us and be part of a dynamic team dedicated to innovation and excellence.

As we continue to expand and drive innovation, we are seeking a dynamic and experienced Support Manager to join our team in Singapore and oversee the support operations for our in-house digital products. As the Support Manager, you will be responsible for timely and effective resolution of customer issues and delivering exceptional customer service. The ideal candidate should have a deep understanding of digital products and applications, strong leadership skills, and a passion for customer satisfaction.

Job Description

Here's a glimpse of your responsibilities:

Cultivate Connections: Foster strong relationships with clients, vendors, and partners while ensuring that project implementations meet our stringent quality standards.

Operation Support: Oversee and manage the support operations, ensuring efficient and effective resolution of customer issues and providing exceptional support to our in-house product.

• Ensure timely and accurate responses to customer inquiries and issues, maintaining a high level of customer satisfaction.
• Collaborate with cross-functional teams to identify root causes of issues and drive continuous improvement in product quality and development processes.
• Develop and implement strategies to optimize the support processes, including ticket management, issue resolution, and customer communication.
• Monitor and analyze key performance indicators (KPIs) to assess the effectiveness of the support operations, identify areas for improvement, and implement corrective actions as needed.
• Collaborate with the product management team to provide customer feedback and insights for product roadmap planning and enhancement prioritization.
• Develop and maintain comprehensive documentation, including FAQs, troubleshooting guides, and knowledge base articles, to enable the support team to efficiently address customer inquiries.
• Stay up-to-date with industry trends and best practices in digital product support, customer service, and user experience.

Quality Assurance: Oversee QA/QC activities to ensure the highest quality and reliability of our in-house product.

• Develop and execute comprehensive test plans, test cases, and test scripts to ensure the quality and functionality of our in-house product.
• Collaborate with product owners, designers, and developers to understand software requirements, user stories, and acceptance criteria.
• Verify backlog items to ensure accurate implementation and alignment with customer requirements and expectations.
• Conduct User Acceptance Testing (UAT) for new product features and enhancements, collaborating with the development team to ensure functional requirements are met, and providing feedback on usability and potential issues.
• Provide regular updates on UAT progress, backlog verification status, and documentation efforts to relevant stakeholders.
• Ensure accurate and up-to-date documentation of UAT scenarios, test cases, and results.

Versatile Contributor: Take on additional duties and responsibilities as assigned.

Job Requirements

1. Educational Background: Bachelor’s Degree in Information Systems or Business.
2. Experience: 1-2 years' experience in the IT industry is preferred.
3. Communication: Excellent communication skills are essential.
4. Tech-Adept: Proficiency in Microsoft Office (Excel, Word, PowerPoint). Experience with JIRA or similar Project management tools.
5. Attitude: You're organized, meticulous, and always approach tasks with a positive attitude.
6. Project Acumen: Strong administrative skills and a general understanding of the project life cycle, project documentation, and project standards.
7. Methodologies: Prior experience with SCRUM/Agile methodologies is a plus.

Join us at Appvantage, where every day brings exciting challenges and opportunities for growth. If you're ready to make your mark in the dynamic world of digital innovation, we invite you to embark on this journey with us. Your adventure starts here!

Responsibilities:

Responsible for managing all operations, including profit, revenue, cash and quality targets.
Development of the brand’s strategy and operations.
Lead business development initiatives and deliver long-term strategic objectives.
Create store action plans to drive KPIs. (i.e. Quality Audits, Sales Targets).
Stock control (Orders, inventory, consumption, etc)
Ensure that quality standards are maintained always.
Lead and cooperate towards the company’s marketing campaigns.
Coach, lead and mentor team members to achieve sales and profit targets.
Recommending effective solutions to increase outlet sales and operations performance.
Liaise with suppliers, coordinate deliveries, manage problems with deliveries, coordinate
with Supply Chain Department, etc.
Work closely with the HR department for all staff-related matters and ensure that
processes are aligned with HR policy and cooperating in interviews and demand staff
calculation.
Conduct annual performance/appraisals and review pay packages for outlets staff.
Work closely with Training department to come up with SOPs, evaluation of training, training
of the staff of the stores, etc
Cooperation with Training Dept, developing Training materials for in-house courses.
Liaise with the finance team, and logistics department in a prompt manner.
Reviewing business performance reports on a monthly or quarterly basis and providing
recommendations to improve on
operational issues and implement corrective measures.
Responsive and available during the operation time of the stores.
Constantly keep in close contact with suppliers to source for competitive raw materials for
the business.
Maintain a good working relationship with franchisees and Joint Venture partners to provide
them with business support.
Work with different departments in HQ to achieve all of the above.

Requirements:

Ability to transmit ideas and vision, verbal and written.
Project management and operations skills.
Ability to work under pressure in a multitask environment.
Written and verbal communication capacity in English (mainly)
Microsoft environment experience (Word, Excel, Power Point). Ability to prepare reports,
especially in Excel.
Valuable experience in quality control systems, ISO or similar is perferred

Company Overview:

Caxton Associates, founded in 1983, is a global trading and investment firm with offices in London, New York, Monaco, Singapore, and Dubai. Caxton Associates’ primary business is to manage client and proprietary capital through multiple liquid global hedge fund disciplines, including discretionary macro, systematic macro, emerging markets macro, systematic trading, equity long-short, and event-driven strategies. Assets are managed via a broad mandate to trade in a variety of global markets and instruments with a focus on alpha generation for our clients.

The Role:

Caxton Associates is seeking experienced Portfolio Managers specializing in Emerging Markets Macro strategies. In this pivotal role, you will be entrusted with managing a significant capital allocation and overseeing rigorous risk management across all active positions.

In our organization, we place a high value on collaboration, promoting regular and ongoing discussions about global macroeconomic trends, geopolitical developments, and the evolution of financial markets. Professionals who can extract key insights from their investment universe to inform and shape the broader team's perspective and leverage this collective knowledge to generate alpha within their mandate will find this is the perfect platform for their talents.

Key Responsibilities:

• Independently manage a significant capital allocation by creating, executing, and monitoring an Emerging Markets Macro strategy.
• Construct portfolios aimed at leveraging global macroeconomic themes and trends, generating asymmetric returns with minimal correlation to traditional capital markets, by identifying and exploiting variant perceptions in views on the evolution of macro economies, fiscal and monetary policy, diverging from what is priced in the market.
• Conduct thorough geopolitical and fundamental economic analysis on emerging economies, focusing on unique opportunity sets in developing economies.
• Implement stringent risk management, actively assessing the merits of all positions and investment theses.
• Collaborate effectively within a global team environment, learning from and adding value to collective insights and expertise.
• Ensure strict compliance with all industry rules, regulations, and internal company policies.

Requirements:

• Proven track record in Emerging Markets Macro, demonstrated by robust investment acumen and a Sharpe Ratio greater than 1.5.
• A minimum of 5 years of experience in portfolio management, preferably within a hedge fund.
• Proficiency in fundamental geopolitical and economic analysis, capable of conducting country-level deep dives to produce independent research that identifies idiosyncratic opportunities within the region.
• Demonstrated expertise in the economies within the region of focus (e.g., LatAM, CEEMEA, APAC), as well as the available liquid assets to structure and implement investment views.
• Humility and the capacity to thrive in a highly collaborative global team, with a strong desire to learn from and alongside other investors.
• Unwavering commitment to the highest standards of ethics and integrity.
• Exceptional decision-making abilities, capable of performing well under pressure.

Application Instructions:

To apply, please submit your CV, a detailed account of your investment track record (including evidence of a Sharpe Ratio greater than 1.5), and a comprehensive outline of your proposed investment strategy and process. If you're an experienced portfolio manager with a passion for collaboration and a keen interest in financial markets, we'd love to connect with you.

Citi Markets Operations is currently at a pivotal point in its evolution and journey to implement a target operating model. We take pride and are passionate about our People and our culture. We are invested in our People and their development. We are transforming and simplifying our operating model, creating an exciting environment which encourages diversity of thought and inclusion.

We are a dynamic, global, and diverse Organisation, with a presence in over 60 Countries; covering all front post execution Operations teams including product aligned Middle Office groups, Settlements, Margin, Asset Servicing, Listed Derivative & Commodities Operations. We support an extensive range of Capital Markets products and services including Fixed Income (FX, Rates, Credit, Muni, Cash and Derivatives) where Citi is consistently a dominant top 3 player in the market, Equity (Cash, Derivatives, Prime Brokerage, Futures, Listed Derivs, FXPB) where Citi has a significant growth program to continue to build out its capabilities and services; and Syndicates where we support both FI and EQ new issues and IPOs.

Our Operations groups are core to the success of the Markets business and have significant impact across the lifecycle of a trade. We partner extensively with a range of internal stakeholders including Front Office Sales and Trading Desks, Compliance, Legal, Finance and HR; alongside having significant interaction with our external client base, playing a key role in the overall client experience. We have a Client relationship group, dedicated to overseeing the Organizational service performance and strategic partnership for our top tier client base, where we play a key role in supporting our global clients to ensure they have a first-class experience when doing business with Citi.

Our Business Intelligence and Process Re-engineering group works alongside our Operations teams delivering automation solutions to solve for operational challenges. We partner with Citi’s innovation labs to drive optimization, and overall play a pivotal role in enabling us to transform to achieve our target operating model.

Our Technology partners develop and implement a wide range of applications that support the Operations, Change, Design and Implementation groups in providing innovative products and solutions. We have re-imagined how to provide technology and service in our domain through the alignment of our team vision, culture, and aggressive retirement plan for legacy applications and adoption of a micro-based containerized cloud environment. We encourage our people to create, explore and be adventurous whilst taking measured risk, adopting safe practices to protect the firm. Data lineage and optimization is core to how we develop our eco system. We are growing our capabilities using artificial intelligence, natural language processing and machine learning.

Our roles entail ensuring we operate in a robust control environment, whilst in a fast-paced workplace. We comply with global regulations and internal policies and adopt a proactive approach to identifying opportunities to reduce risk through the continuous evaluation of our controls; to protect our clients, the firm, and our reputation.

We work closely with our external global peers, partners, and regulators, and play an integral part in leading an agenda at the forefront to optimize and streamline processes and drive strategy across our industry.

Job Purpose:

This is an Operations Manager role responsible for the end to end processing of Derivatives transactions and Margining. This is a great opportunity to join a high performing, high profile and energized team providing daily operational support to our Global Business and Clients.

• Reporting into Singapore Markets Operations Leadership Team, the primary responsibility of this role will be:
  • Execute Derivatives trade confirmation and settlement in timely and accurate manner
  • Generate Margin call to clients and post collateral as per agreement
  • Formulate procedures, techniques and contribute to the development of new techniques that increase team productivity, ensuring entire team meets or exceeds performance goals
  • Escalate control gaps and issues to leadership and implement procedures and solutions to mitigate risk
  • Proactive engagement with Singapore country and Global Commodities stakeholders (Business, Technology, Finance/PCG, Legal etc.) in order to support the business and clients
  • Work closely with the Risk & Control team in adhering to an effective control framework that fully meets Audit, Compliance and Regulatory requirements
  • Involvement in developing standardized and sustainable operational workflow and service standards for new product or product variations launches by Global/APAC Commodities business. ie. NPAC process.
  • Ensuring robust infrastructure and tools (Dashboards, MIS, Alerts etc.) are in place to effectively manage risk
  • Complete Static data set-up to facilitate trade booking in a timely and accurate manner.
  • Perform reconciliation and investigate cash breaks in coordination with the Control team.

Risk Management:

• Overseeing and executing critical core operations activities to maintain a culture and environment where processes, risks and controls are continually monitored, and potential risks escalated on a timely basis
• Facilitating risk close out for market transactions, as an invested Operations partner and advisor for the Organisation.
• Daily Collaboration across Global Clients, Trading, and Operations teams to provide solutions and identify/resolve root cause.
• Acting as key point of contact for the team across internal and external stakeholders
• Identifying trends, synergies and weaknesses across products and regions
• Recommending control enhancements as needed

People & Inclusion Agenda:

• Promoting a culture of continuous improvement and cultivating a robust service and control environment
• Championing diversity and inclusion to create a working environment which allows our People to thrive and excel

Organisational Transformation:

• Providing input to simplify, improve and measure processes by delivering enhancements to the control environment, and the customer journey with input to design techniques and digital automation
• Providing valuable input into strategic platform re-engineering initiatives, reducing manual touch points and aligning tech delivery vs. business goals and wallet share optimization
• Providing input into initiatives to continuously improve straight through processing (STP) rates, including the use of robotics, workflow and other innovative re-engineering techniques.

Qualifications and Skills:

• University degree or equivalent experience
• 5-7+ years of relevant experience in Tier 1 global financial institutions
• Ability to work under pressure and manage to deadlines in a fast-paced environment.
• Strong interpersonal skills and ability to interface with senior management
• Strong risk management and control mindset
• Excellent Project Management/UAT skills
• Self-reliant, excellent problem solver and results oriented
• Demonstrated experience leading people and developing effective and diverse teams.

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

[What you will be working on] 

Responsibilities

In this role, your responsibilities will include driving initiatives in one or more of the following aspects:

Incentive development & administration

• Review, enhance and manage a suite of incentives to ensure governance and competitiveness

• Provide advice and work with stakeholders to co-solution incentive approach for their projects

Policy governance & competitiveness monitoring

• Oversee budget allocations for economic development initiatives

• Well-verse with international developments that impact Singapore’s economic competitiveness, primarily but not limited to, developments in various incentives/measures to encourage investments and/or trade

• Assess and develop perspectives on the impact of such developments and their relevance to Singapore, as well as formulate recommended responses for management and ministry stakeholders

Business process re-engineering & IT systems development

• Drive enhancements to business processes pertaining to the usage of incentives

• Develop recommended solutions to streamline and improve processes

• Collaborate with internal stakeholders (e.g. IT, Finance, business users) to ensure successful implementation of such initiatives

[What we are looking for]

Requirements

To meet the challenges of this role, you must be a Singapore Citizen and have/be:

• At least 6 years of working experience, preferably in any of the areas mentioned above although experience in other areas can be considered as well

• Demonstrated aptitude towards policy design and system thinking, and strong analytical thinking to deal with complex problems

• Keen interest in current affairs, especially on global developments on tax and trade issues

• Possess a driven, self-motivated and positive attitude, excellent work ethic and is a team player

The Partner Acquisition Manager will source, nurture, and develop a pipeline of prospective new partners within the Microsoft Dynamics and Financial Performance Management space. In this role, your primary focus will be to rapidly grow our number of insightsoftware Channel Partners in Asia Pacific.

What will you do?

• Develop a strategy to acquire new partners in APAC region for FP&A solutions.
• Develop joint business plans with clear goals, objectives, and metrics.
• Map the Partner Eco System for specific solutions. Build a pipeline of potential partners and cultivate business opportunities. 
• Carry out joint strategies with the partner to grow our joint business.
• Manage initial partner enablement for solutions, skills, marketing and go-to-market programs associated with onboarding new partners. 
• Establish and promote regular communication cadence with the same stakeholder constituents.

How will you do it?

• Results-oriented mindset, must be able to demonstrate a track record of success in Channel Management or in bringing in new Partners, exceeding quotas, and maximizing revenue
• Engaging Presence – Use your interpersonal skills to effectively engage with partners, getting them excited to speak with you and learn more about how our solutions can help expand the partner revenue stream
• Drive & Grit – Operate in a fast-paced environment with a focus and determination to achieve high-quality results
• Be able to work in a fast paced global organisation across different business functions and stakeholders

• Manage the spare parts receiving and inventory levels
• Monthly and Weekly reporting comprising analysis of expenditure on spare parts
• Implement & monitor spare parts management processes and procedures
• Ensure cleanliness and optimum space management within warehouse
• Develop and implement improvements in procedures, inclusive of safety within the warehouse
• Supervision of warehouse staff, ensuring their compliance to procedures and processes
• Manage upkeep and movement of company vehicles
• Ensure accuracy and timely updates of records in Computerised Maintenance Management System (CMMS).
• Conduct regular physical counts of items in the warehouse to reconcile with CMMS data.

• Formulate, organize, and monitor all inter-connected projects across Creative, Media, Production and Data, for 9 markets in Southeast Asia and India.
• Lead client discussions on project plans to ensure client understands project flow and due dates needed to meet end goals.
• Produce cost estimates, project schedules, resource plans and risk & change management plans, utilizing appropriate tools.
• Setting up projects for success (right team, properly planned, client alignment).
• Keeping clients and agency teams moving in the same direction.
• Effectively handling risk, escalating when needed and assisting the team in resolution.
• Contributing to the development of methodologies, and best practices to streamline processes and create efficiencies, and train team members when applicable.
• Assume responsibility for the program’s people and vendors, and continuously assess program performance.
• Ensure agency and client stakeholders are kept appraised of program status.

• Develop a thorough understanding of Co'sproducts and applications through classes, seminars, and on-the-job training.
• Provide technical consultation and service to customers to help solve their applications using Co’s products in a variety of industries, selecting and promoting the proper company products/services for their application.
• Demonstrate a high degree of flexibility in adapting to Co’s expectations and the challenges customers present you.
• Respond promptly and efficiently to customer requests.
• Secure new customers consistently and efficiently.
• Travel to customer locations three days per week and successfully sell products/services into a wide variety of manufacturing & related industries.
• Coordinate account strategy and contribute to territory’s strategic plan.
• Successfully implement new product-launch strategies.
• Deliver growth in market share within assigned sales territory.
• Coordinate off-site seminars and trade shows as needed.
• Manage day-to-day activities with little to no managerial supervision.
• Understand and observe company / department policies and procedures
• Other duties or projects, as assigned
• Preferably Degree in Engineering field. Candidates with a business related degree would also be considered
• Interest and aptitude to master Co's highly technical products.
• Interest in working in manufacturing environments.
• Excellent presentation, oral and written communication skills.
• Ability to listen and pro-actively react to customer questions and requests.
• Goal-oriented and extremely hard working with a desire to make a measurable contribution to Co’s success.
• Desire to better yourself through our intensive training, mentorship, engaged management, and pro-active, process-oriented sales approach.
• Understand and abide by all company policies and procedures: including professional dress code, punctuality, attendance, and sales process policies.
• Willingness to travel 60% of the time, including the possibility of overnight travel.
• Must have VALID Class 3 Licence.

Job Summary

WHO WE ARE

Cartrack is a leading global provider of fleet management solutions with a focus on technology development to increase productivity and safety. Cartrack already has an extensive footprint in South Africa, Europe, Asia, and the Middle East. With an active subscriber’s base of over 1.8 million, Cartrack ranks among the 10 largest telematics companies globally.

Our company’s mission is to remain number one with our unfailing service excellence and superior technology. Customers will always remain our top priority, thus we have made it our mission to provide the ultimate customer service.

Cartrack is looking for high energy, motivated and adaptable individual to join our fast-expanding Cartrack fleet management solution for mid to large enterprises.

Responsibility

● Identify market opportunities and develop competitive sales plans & strategies for Cartrack’s solutions.

● Analyse and diagnose on business needs to propose an articulate solution using Cartrack’s solutions.

● Identify opportunities for product improvement based on market needs and feedback.

● Develop and manage new clients through high quality, technical and professional client relationships.

● Self-prospect and build a sales pipeline through effective channels.

● Meet & exceed assigned revenue goals by identification, contact, qualification and development of new accounts.

● Develop, execute and deliver quality solution-focused executive overview presentations.

● Present and articulate advanced product features, benefits, and overall product solutions.

● Responsible for driving client satisfaction throughout the entire lifecycle of the clients’ buying process, by taking ownership for the commercial agreement for each client.

Requirements

● Diploma or Degree in Information Technology or Business Management field.

● Excellent oral and written communication skills.

● Strong value-based and consultative solution selling sales methodology.

● Proven experience negotiating with clients & stakeholders.

● Proven experience in a fast-paced, high growth environment.

● Demonstrated network within some industries.

● A balanced Business and Technology experience with a good understanding of relevant technologies and applications.

What is unique about the role/ Company?

We need someone based in our flagship operation in Singapore to work as a key partner with a motivated leadership team. Being part of the Volaris Group structure means you will have access to leaders across the Group and best practices from around the world. This will enhance your existing knowledge and support your learning and development.

We are a fun group of people who are down to earth, inclusive and passionate about continuous improvement. If you’re keen to make your mark then you’ll have the opportunity to do so and be able to navigate your future career within the wider Volaris Group globally – best of both worlds we think! Look us up at www.volarisgroup.com.

Job Description

The finance team is an integral part of the organization in enabling operations and driving financial strategies. The Finance Manager will work closely with the Finance Director to ensure a “best in class” finance service to a rapidly growing business, support the accounting operations and fulfil corporate reporting requirements.

Main duties:

· Ensure effective accounting systems and processes are implemented across the business.

· Oversee month/quarter/year-end closure activities to ensure accurate and timely reporting:

o Review of management accounts and journal entries.

o Review of reconciliation schedules.

o Preparation of month/quarter/year-end deliverables for parent company reporting in compliance with parent company deadlines

o Develop and prepare monthly reporting for the Senior Leadership Team including actual versus forecast analysis, book and earn, cash flow and working capital analysis.

· Responsible for compliance with internal control framework and ensure that all controls documentation is kept up to date e.g. COSO, Risk Control Matrix.

· Manage year-end statutory accounts filing and audit.

· Manage yearly corporate tax filing and quarterly GST submissions.

· Prepare detailed quarterly forecasts with accompanying analysis.

· Perform data-driven financial analysis to support commercial decisions.

· Provide finance-related reports as required on an ad-hoc basis.

Qualifications & Requirements:

· Degree in Accountancy and at least 7 years of accounting/finance work experience.

· Well versed in IFRS accounting.

· Excellent IT skills including high proficiency in Microsoft Office and advanced Excel.

· Experience of data analysis, modelling and reporting.

· Strong written and verbal communication skills.

· Experience of working to tight deadlines.

· Ability to multi-task and prioritize work effectively and efficiently.

· Complex problem-solving skills and the ability to work under pressure.

Ideally, the candidate will also possess:

· CPA qualification

· 2-3 years of Big 4 Audit experience

· Previous experience within the software industry or a multi-currency environment

· Knowledge of ERP Accounting systems

Qualifications

Education:

Skills:

Certifications:

Languages:

Years of Experience:

Work Experience:

Additional Information

Time Type:

Employee Type:

Travel:

Relocation Eligible:

Applied Materials is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law. 

• Healthcare Industry
• 5 days work week, office hours
• Attractive benefits and bonuses (AWS + VB)

Job Responsibilities

• Assisting in the formulation and documentation of strategic objectives and initiatives
• Coordinating with various departments to ensure alignment with the overall strategic direction.
• Monitoring key performance indicators (KPIs) to track progress, identify areas for improvement, and provide recommendations.
• Coordinating meetings, preparing documentation, facilitating communication within the office, and follow-up activities related to these meetings.

Requirements

• Degree in Finance, Management Science, Business Administration or equivalent
• At least 6 years of relevant experience in corporate planning or management reporting, preferably from a management consulting background
• Excellent negotiation, persuasion and communication skills to interact with staff from all levels
• Prior experience in the healthcare industry would be advantageous

By submitting any application or resume to Dynamic Human Capital, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret to inform you that only short-listed applicants will be notified.

Registration No: R23119349 / Kasie Tay Xiu Yun / EA Licence No: 12C6253

This role is responsible in developing Learning and Development approaches to build Lee Kong Chian School of Medicine (LKCMedicine) organizational and workforce capability. This includes, but not limited to, conducting data analysis, generate insights, and propose recommendations to complement L&D strategies, programmes, and processes to drive a high performing culture in LKCMedicine.

Responsibilities

• Provide end-to-end support and administration on Learning Needs and collaborate with stakeholders and People Managers from departments to identify, assess and collate to meet the learning objectives of Management and Support Officer (MSO) employees.
• Plan and organize in-house training programs and evaluate course feedback for areas of improvement.
• Develop and manage a calendar of activities to ensure that the programmes/initiatives relating to learning are rolled out in a timely manner.
• Source and propose training vendors to conduct in-house programs that are aligned to learning needs.
• Provide key administrative support for procurement of services of training providers and materials (including preparation & submission of ITQ’s as well as vendor evaluation).
• Liaise with training providers to ensure that courses and workshops are well planned and organized.
• Provide coordination, logistics and administration support in ensuring training matters are well executed.
• Forecast, manage and track training budget and expenditure including cost savings and government subsidies.
• Collate and analyse training evaluation, evaluate and audit the effectiveness / quality of training programmes and provide recommend solutions / improvements.
• Attend to and provide advice for all L&D related enquires.

Requirements

• Degree in Human Resources/Business Administration or equivalent, with 3 to 5 years of relevant experience in training and development, with evident track record of achievements in training management, planning, monthly reporting, organizing and facilitating training programs and workshops.
• Familiar with training analytics and budgeting.
• Have a good understanding of government training grants and subsidies.
• Proficient in MS Office Applications. Experience with Workday is an added advantage.
• Able to multi-task and prioritize effectively with outstanding attention to details.
• Strong stakeholder management, influencing and collaboration skills.

About us

Love, Bonito is a digital-first company on a mission to empower the everyday Asian woman and inspire self-confidence. We are Southeast Asia’s leading womenswear brand, headquartered in Singapore, with an omnichannel presence across Hong Kong SAR China, Indonesia, Malaysia and a retail franchise in Cambodia. In addition, we have also expanded into international markets namely the Philippines and the United States of America.

Founded in 2010, we are proudly female-founded with more than 65% female representation in leadership roles (#girlpower!). We raised a US$50M Series C round in 2021 and know that we’re on the cusp of something great, where we’re working towards becoming the most thoughtful brand globally, for the Asian female consumer, especially when it comes to our products, community and experiences.

There’s a lot more work to be done with all of our exciting plans. So we’re looking to team up with people who are wildly passionate about making an impact and be part of a dynamic team, in a workplace with no corporate BS (yes, you read that right!).

The role

You will be responsible for designing and implementing all marketing activities for our Singapore market. You will play a key role in growing our brand further in Singapore, where we have ambitious plans to be the #1 and the most loved womenswear brand in the country. 

You should have / be

• A love for our brand and what we stand for
• Strong commercial and customer instinct
• Creative and resourceful with an ability to think outside the box
• Performance-driven with a good understanding of numbers; you know how to draw meaning from data
• Bias for action; you draw meaning from data and work on optimising performance
• Extreme ownership with a founder mentality 
• Experience in marketing with a healthy understanding of both brand and performance marketing and online and offline channels 
• A clear and persuasive communicator with good stakeholder management 
• Mature mindset and strong leadership skills
• A positive get-it-done attitude and a believer of our six corporate values

Main responsibilities

• Develop marketing omni-channel campaigns that drive towards our required business outcomes that can range from brand awareness, customer acquisition to engagement 
• Plan and execute marketing activations and events in Singapore
• Review and analyze performance to share insights and come up with concrete and effective improvements 
• Lead and develop a lean and mean Singapore team
• Collaborate closely with the HQ Marketing teams to optimize performance across marketing channels
• Jointly ideate on retail marketing, events and community engagement together with HQ Marketing teams and create manuals / best practices for other markets to replicate
• Collaborate closely with Singapore team especially Retail Store teams
• Partner and support Singapore Country Director to grow the Singapore business
• Stay abreast of marketing trends and culture and topical news in Singapore 

KPIs

• Total Singapore P&L
• Total Singapore customer growth - customer acquisition and existing customers growth
• Total Singapore NPS scores 

Qualifications & Experience

• 5+ years of relevant work experience in marketing or business development with a consumer business
• Solid experience in the various facets of marketing 
• Familiar with marketing tools and e-commerce platforms
• Past experience managing projects of scale
• Bachelor's Degree in Business or Marketing

1. Flexible Work Arrangement

• Work from anywhere*!
• Hybrid work and adjustable hours - as long as present during our core working hours

2. Staff Wellness

• Comprehensive corporate insurance (Fully covered visits at our panel clinics, Dental coverage, Maternity reimbursement, Mental wellness support)
• Tailored coaching services for mental wellness

3. Learning and Career Development

• Learning and development (i.e. subscription plans to best-in-class resources, personal development fund etc)
• Dedicated leadership training for those of managerial responsibilities
• Friday pm off for learning

4. #TeamLB perks

• Generous staff discount off LB products
• Corporate partnerships with a variety of companies
• Welcome to #TeamLB swag and store gift cards (get your LB work outfit on us!)
• Employee driven peer-to-peer recognition platform to honour and celebrate everyday achievements
• Internal Referral programme

· Lead and manage a team of Senior Property Officers, Property Officers & Technicians in the day-to-day estate management operations

· Responsible for all estate management matters for the Division in charge

· Involve in all aspects of estate matters, such as routine building maintenance works, cyclical maintenance works, improvement works, conservancy and horticulture, use and control of the common property, etc.

· Assist other departments in all related estate matters, including arrears management, etc.

· Involved in Division level budgeting, preparation of Tenders/Quotations, evaluating Tenders/Quotations for estate related works

· Handle, prepare paper documentation and reports related to daily estate management operations

· Verify admin and paper documentation prepared by Property Officers (team)

· Manage and handle all contractors

· Liaise with all external authorities in estate matters relating to the division

· Attend related meetings as tasked coordinate among divisional managers on works/projects as assigned

. Develop and fine tune procedures that adheres to prevailing practice standards

. Implement compliance review program by performing compliance review on operations to identify any compliance gaps and recommend necessary changes

. Provide ongoing advisory to stakeholders on compliance requirements

· Attend to feedbacks/request from residents and other authorities

· Any other duties as prescribed by HOD/Management

In this role, you will be a junior HR advisor who builds strong partnerships with the senior leaders and the HR Centres of Excellence (COE) teams to develop and execute the People Strategies.

Our HR Business Partnering team is structured to offer our stakeholders close support in three clusters – namely the Schools/Colleges, Administrative and Research clusters. The candidate will report to a Senior HR Business Partner. Depending on the background/ seniority of the selected candidates, he/she will be assigned to support business units of varying sizes and complexity and may have a secondary reporting line to the School Chair/ Pan-University Research Centres.

Responsibilities:

• Assist in supporting stakeholders on the full spectrum of HR functions
• Provide advice on HR policies and procedures including but not limited to the following areas - employment legislation, talent management, performance management, recruitment, manpower planning, rewards strategies and employee engagement
• Partner HR Centre of Excellence in the delivery of all HR initiatives such as manpower planning and projection, budget planning, employee engagement surveys, people development programs, change management plans, performance management etc.
• Provide advice to stakeholders on policy changes, collaborate with senior leaders and functional HR Centre of Excellence in the delivery of all HR initiatives such as manpower planning , budget planning, employee engagement surveys, people development programs, change management plans, performance management etc.
• Supports the assigned unit in HR operations such as:
  • work closely with NTU’s Shared Services team on the search for talents and appointment/re-appointment/ re-employment of staff on a timely basis
  • support onboarding and offboarding matters
  • plan and manage Promotion and Tenure and Lecturers & Practice Track Promotion Exercise

Requirements:

• Degree with at least 4-6 years of relevant working experience in the Human Resources function
• Good Knowledge of Employment Act and Labour Laws
• Excellent communications and interpersonal skills with strong ability to engage and influence stakeholders at various levels
• Demonstrates flexibility and adaptability according to changing needs and priorities
• Collaborative and is comfortable working in a matrix structure with multiple priorities
• Resourceful and possess strong initiative to drive changes
• Ability to work independently as well as be active team members within and across the HR team.