· Answer/reply / direct phone calls, emails and correspondences; letters and documents collection.

· Provide administration support such as data entry, sorting and filing of documents

· Monitor / maintain / order office supplies, ensure sufficient office supplies and timely replenishment

· Support colleagues who are working from home/outside of the Singapore office, including scanning, filing documents, computer connecting etc

· Issue invoices

· Documentation and simple processing duties

· Provide general support to visitors

· Act as the point of contact for internal and external clients

Requirements :

· Proven experience as an administrative assistant, virtual assistant or office admin assistant

· Knowledge of office management systems and procedures

· Working knowledge of office equipment, like printers and fax machines

· Proficiency in MS Office (MS Excel and MS PowerPoint, in particular)

· Excellent time management skills and the ability to prioritize work

· Attention to detail and problem-solving skills

· Excellent written and verbal communication skills

· Strong organizational skills with the ability to multi-task

· All Singapore citizen, PR, (EP, SP, WP and LOC) are welcome.

• Review and process invoices/submissions in e-Procurement platform (TenderBoard) for interface to SAP B1 (3-way match).
• Ensure account codes and GST codes used are appropriate.
• Prepare payment processing, ensuring timely and accurate payments to beneficiaries and vendors.
• Perform reconciliations between interfacing systems and bank deductions.
• Perform completeness checks to ensure transactions are interfaced.
• Assist in liaising with user departments on clarifications.
• Assist in admin matters of accounting functions.
• Support audit reviews and year-end processes.
• Other ad-hoc duties as assigned.

Job Specifications:

• Holds a Diploma in Accountancy/Business discipline or equivalent, with 1 year experience of payable process would be advantageous
• Good communication skills (verbally and written) and interpersonal skills
• Strong initiator and detailed oriented
• Positive working attitude
• Able to multi-task and meet reporting timelines
• Strong MS Office Skills especially in Excel
• Experience in using SAP Business One (SAP B1) and TenderBoard would be an added advantage

Client Care

• Assist in the maintenance rehabilitation of clients
• Assist physiotherapist and occupational therapist in implementing the rehabilitation program of clients
• Assist client in their ambulation and movement in the centre and during transferring up and down from vehicle as well
• Assist and guide clients in the performance of their prescribed exercise routines and programmes
• Lead clients in group physical and cognitive session
• Coordinate with other colleagues to provide quality care to clients

Administration

• Responsible to and liaise with the therapists in all matters pertaining to administration
• Report clients’ progress to the therapist in-charge
• Maintain client’s therapy records
• Engage in administrative duties relevant to departmental work

Centre Care / Maintenance

• Maintain rehabilitation equipment and report malfunctioning or wear and tear
• Ensure that all electrical items are switched off before leaving the centre
• Ensure that all entrances are locked after end of the day

Others

• Assist in general duties of all staff involved at the centre
• Responds in an emergency
• Establish and maintain good interpersonal relationships clients and staff
• Attend and participate in in-service education programmes
• Report to Centre Manager of any incident or injury sustained by clients that may occur during the course of working
• Any other duties assigned from time to time

JOB HOLDER REQUIREMENT

• Minimum WSQ Higher Cert in Healthcare (Therapy Support)
• Good understanding of organisation’s role in the community
• Effective problem solving skills, good communications and interpersonal skills
• Able to perform basic emergency procedures such as control bleeding, application of dressing’s slings and splints
• Able to perform duties during weekends, and/or any time after office hours, if necessary
• Capacity to meet the physical demands of the position which includes a broad range of activities, e.g. stooping, bending, lifting, grip strength and other physical requirements related to the role
• Certified medically fit for employment by a registered medical practitioner
• Capacity to work effectively in response to work demands (responding to client needs in a different circumstance including critical incidents)
• Possess strong team work with colleagues with the ability to contribute expertise and follow leadership directives at appropriate times when striving for highest standards of service delivery
• Good understanding and knowledge of the care and responsibilities of the role

• Manage full set of accounts
• Bank reconciliation, management reports, financial Statements, GST submissions
• Liaise with auditing/secretarial firms for annual audits, annual returns and tax matters
• Able to use Quickbooks or other accounting systems
• Manage payroll, CPF contributions, IRAS matters
• Manage employee records and expense claims
• Recruitment including employment contracts, sourcing for candidates, work pass matters
• Admin of general and HR insurance
• General admin on leasing, licensing and liaising with contractors

Job Description

Title: Events Executive Warrior

The successful candidate will play a critical role in leading our Organisation of solution-based events on behalf of our strategic corporate clients.

We drive a culture of curious thinkers, always looking at experience-centric solutions for our clients. The level of activity and internal synergies across all departments requires the individual to be a good communicator and balance a wide range of responsibilities meticulously.

Responsibilities:

• Ensure that our client’s needs are well understood to help you meet or exceed expectations and manage the client effectively.
• Support the project team to attain budgeted profitability.
• Execute the event project management tasks for mid to large-scale conferences and events to ensure projects are delivered to the highest standards, promptly and with accurate budget scoping, tracking, reconciliation and reporting
• Source for all event-related needs and act as negotiators to obtain cost-effective prices from our preferred vendors (partners).
• Build and retain relationships with our event partners, clients and internal teams.
• Ensure a smooth running of any event you are assigned to.
• Work regularly with all adjoining internal teams to ensure alignment and management of timelines.
• To handle multiple projects from entry-level to large-scale events.
• Participate and contribute ideas to the creative and client experience journey.
• Provide effective support to team members.
• Perform other roles and responsibilities as requested based on business needs.

Requirements

· Diploma/Degree Holders preferred.

· Fresh Graduates with a go-to attitude are welcome.

· Team player who has an eye for detail.

· Excellent time management abilities.

· Great communicator and not afraid to ask questions.

· Proficiency in Microsoft Office.

· Level of entry financial acumen.

· Ability to handle pressure, multi-task and work within tight schedules and deadlines.

· Able to make common-sense initiatives and make sound judgements and decisions.

· Calm, resourceful, independent and vigilant.

Job Description

• Plan, coordinate, oversee the process of providing TCM services in the company.
• Responsible for patient safety and patient care, and the SOPs that facilitate these Objectives.
• Ensure that staff and facilities are in compliance with laws and regulations.
• Plan and participate in the training and development of staff, monitor and track
• performance of staff.
• Participate in strategic planning and business plans.
• Handle, resolve and communicate complaints and incidents.
• Provide Chinese raw herbs knowledge and support for business needs, clinical staff and patient enquiries.
• Work closely with TCM Physician on raw herbs knowledge.
• Review and improve standards of medical services, innovate and implement ideas.
• Conduct interviews, onboard and training for WYN employees.
• Manage WYN’s related matters including but not limited roster/schedule, leave application, assist & provide monthly commission & payroll required information.
• To manage WYN raw herbs stocks.
• To achieve sales targets and drive revenue growth of WYN.
• Any adhoc duties assigned according to business needs.

Job Requirement

• Bachelor's degree in business administration, operations management, or a related field.
• Proven experience in sales and operations management or a similar role in health supplement/healthcare industry and/or retail with at least 7 years of relevant experience.
• Strong leadership and interpersonal skills, with the ability to effectively communicate and collaborate with cross-functional teams.
• Excellent organizational and time management abilities, with a keen attention to detail.
• Proficiency in data analysis and reporting, with the ability to interpret and present findings effectively.
• Knowledge of operational best practices and industry standards.
• Ability to work well under pressure and adapt to changing priorities in a fast-paced environment.
• Proficient in Microsoft Office suite and other relevant software applications.

Our client, a well-established MNC i is seeking for an Admin Executive ( Motor Insurance ) - Up to $ 4,500.00 + BONUSES / MNC

Requirements

• Min a Diploma / O or N Level
• At least 3 years experience providing general administrative support to the Sales team including invoicing, data entry etc
• Administrative experience in Motor Insurance is a plus
• Proficient in MS Office and meticulous with numbers
• Strong communication and interpersonal skills.
• Confident, wiiling to learn and perseverance.
• Independant and team player

Others

• Salary up to $ 4,500.00 + Attractive Bonuses and Benefits
• 5 days work week, office hour
• Central West area

Interested candidate can send in your resume (word format prefer) to [email protected]

What you'll do:

· Consolidate new vehicle registration documents and prepare delivery pack.

· Administer new vehicle registration through LTA link portal and submission for IU commissioning.

· Ensure loan submission document completeness and monitor loan disbursement.

· Maintain proper recording and filing of vehicle registration matter.

· Safe keep vehicle inventory spare-keys.

· Support any other administrative tasks delegated by immediate supervisor.

What you’ll bring:

· Diploma or minimum 5 “O” level passes, or equivalent

· Minimum 2 years' experience in vehicle sales administration

· Proficient in Microsoft Office applications

· Accountability and accuracy in work

· Independent individual who can multi-task in a fast-paced environment

· Positive work attitude and able to foster cohesive teamwork.

· Experience in car trade preferred, fresh ITE graduates can apply.

Job Descriptions

• Ensure smooth operations of the school resources with alignment to the vision, mission, values and culture.

• Resolve issues and provide assistance in areas of policy, planning and strategy decisions from management.

• Be responsible for approving the yearly school timetable and school calendar.

• Work along with management to handle student discipline, classroom observations, teacher evaluation and supervision.

• In-charge of course proposal, enquiries correspondent with foreign partners.

• To liaise with Accredited Training Organization (ATO ) on submission.

• To source local trainers for the organization.

• Work along with various departments ie. marketing, admissions and administration to ensure the effectiveness of marketing initiatives & strategies which affects successful student enrolment numbers.

• To develop, implement and monitor work practices, system and methods that are effective, efficient, and consistent with manuals and EduTrust.

Job Requirements

• Bachelor's degree in business administration, operations management, or a related field.

• Proven experience in operations management, with a minimum of 3 years in a similar role.

• Strong leadership and interpersonal skills, with the ability to effectively communicate and collaborate with diverse teams.

• Excellent analytical and problem-solving abilities, with a keen attention to detail.

• Demonstrated ability to develop and implement operational strategies to drive

business growth and profitability.

• Proficiency in project management tools and techniques.

• Knowledge of relevant industry regulations and compliance requirements.

• Ability to thrive in a fast-paced and dynamic environment, with a proactive and results-oriented mindset.

• Proficient in Microsoft Office suite and other relevant software applications.

What you'll do:

- Create content calendars for the communities to drive engagement and brand awareness.

- Write persuasive, compelling, concise copy for a variety of channels, including but not limited to social media (Facebook, Instagram and TikTok), SEM and social Ads and website.

- Work closely with cross-functional teams to plan and ensure deliverable are executed accordingly.

- Understand and optimise the user journey by tailoring the copy in different marketing funnels.

- Develop and evaluate A/B test copy to derive the most effective campaign.

- Support and carry out day-to-day operations of on-going marketing campaign activities including but not limited to set up, optimisation and reporting.

- Community management for company social media pages.

- Stay updated on content trends and advertising guidelines.

What you’ll bring:

- 1 - 2 years of working experience in an agency environment or similar

- Ads spec of SEM and Social Ads

- Able to write persuasively and concise for different social media platform and funnels

- Interested in analysing performance metrics - Example: Click Through Rate (CTR), Cost per Clicks (CPC)

- B2C Marketing, experience in automotive industry will be a plus

- Highly motivated, flexible and able to work under pressure

- Excellent written and spoken English and Chinese

- Strong communication and presentation skills

Job Description:

• Address and follow up on customer quotation inquiries via email or phone calls.
• Timely submission of customer quotations through email or online platforms.
• Foster and maintain positive customer relationships.
• Provide Regulatory Support – handle online permit applications and maintain approvals in our ERP system.
• Oversee utility bill payments and coordinate office services efficiently.
• Coordinate office maintenance services and monitor office assets/equipment.
• Procure and manage office supplies, including stationery and refreshments.

Job Requirements:

• Strong attention to detail.
• Quick learner for our ERP system.
• Resourceful with a positive attitude.
• Preferably some experience in Customer Service.
• Candidates with experience in the pharmaceutical/science industry are preferred.

Salary Package: $2,800 per month

• Handle full spectrum of HR function
• Manage end-to-end recruitment processes, including effective sourcing, resume screening, interviewing and selection techniques for new staff (including applications of work passes or other staff licenses)
• Facilitate smooth onboarding ( and offboarding processes for new hires and departing employees.
• Develop and implement employee engagement initiatives to create a positive and inclusive work culture
• Prepare and maintain all documentation related to employment, including those associated with hiring, termination, transfers, and promotions.
• Develop and Implement performance review procedures (e.g. quarterly/annual appraisal and 360° evaluations) Assess training needs and coordinate learning and development plans for all employees
• Manage monthly payroll processing and CPF submission and ensure all payroll payments are in accordance with regulations, including preparation of IR21, IR8A, leave pay and claims etc.
• Handle periodical surveys from government agencies
• Design and maintain human resources policies, procedures, standards, and regulations in alignment with the Singaporean labour laws
• Other ad-hoc duties as assigned

Primary Objectives

The Teacher Assistant provides support for Preschool Teachers during lessons and assists teachers in preparing lesson materials, and in routine care of children.

Job Responsibilities

1. Teaching & Learning

• Facilitate integration program which include ensuring the school is open and is ready for operations
• Provide shadow support during lessons and activities to facilitate the learning of children
• Provide input and support to teachers in planning for the learning environment and integration program
• Assist in the making and maintenance of learning resources/toys
• Provides input and support to teachers in preparing the children's developmental profile

2. Well-being of Children

• Facilitate in daily routines during meal time, milk feeds, baths, diaper changing, napping time, temperature check, and administering medicine

3. Engaging Parents & Community

• Work in partnership with parents and the community in the holistic development of their children
• Assist in preparing monthly newsletter or updating class blog

Other Responsibilities

• Participate in school initiatives, projects, activities, and events
• Provide support in class administration duties as and when necessary
• Assist in ad-hoc projects/committees as and when required by the Teachers/Principal/Assistant Director
• To perform any other duties as directed by the Director/CEO

The above activities are by no means exhaustive and are subject to amendment whenever needed.

Job Requirement:

• Minimum Certificate in Early Childhood Care and Education or equivalent
• 5 credits in English and Mother Tongue in GCE 'O' Levels
• 1 to 2 years of relevant experience in an early childhood setting
• Good routine and classroom management skills
• Creative and passionate in inclusive preschool education
• Enjoys working with young children

Our client, a well-established MNC is seeking for a Senior Marketing Executive ( Luxury Retail / MNC - Digital Marketing / Events ) - $ 4,800.00 to $ 5,000.00 + Attractive Bonuses - Central area

Requirements

• Degree/Diploma in Marketing or Mass Communication or relevant
• At least 3 years of experience handling 360 Marketing functions.
• Experience in Digital Marketing and Events Management
• SEM and SEO knowledge is a plus
• Independent, confident and good interpersonal skill
• Familiar to work in high pace environment

Interested candidate can send in your resume (word format prefer) to [email protected]

Our client, a well-established MNC is seeking for a CCustomer Service Executive ( Frontline ) - MNC/Luxury brand - Up To $ 4,900.00 + Attractive Bonuses / MNC/ Central Area, 5 days work week, Office Hour

Requirements

• Min a Diploma or Degree in Customer Service Relation/ Hospitality / Tourism or relevant
• At least 3 to 5 years experience providing face to face Customer Service functions.
• Willing to work in a fast pace environment
• Candidates from Retail or F&B industry are welcome to apply
• Strong communication and interpersonal skills.
• Confident, willing to learn and perseverance.
• Independent and team player

Others

• Salary: Up to $ 4,900.00 + Attractive Bonuses
• 5 days work week, Office Hour
• Central area

Interested candidate can send in your resume with a photo attached (word format prefer) to [email protected]

You will be involved in initiatives for the attraction and retention of various professional talents within SingHealth, which will include administration of awards ceremonies, coordination of staff recognition nominations and management of pre-service scholars. You will also partner stakeholders to organise career talks and career fairs to promote SingHealth as an employer of choice to students and mid-career switchers.

Job Requirements:

• Bachelor’s degree in Business Administration/ Marketing/ Communications or other related fields
• Fresh Graduates are welcome to apply
• Strong communication, organisational and interpersonal skills
• Good team player, independent and resourceful
• Proficient with Microsoft Office applications
• Must be fully vaccinated against COVID-19

• The incumbent will support his/ her Reporting Officer in the management of vendors to fulfil service contract obligations. She will also assist with all related planning, coordination, staffing and administration of daily operations.
• He/ She is accountable to the Institution Lead, Group Hospitality for proper contract management and operationalisation at the institutional level.
• He/ She will deputise the Reporting Officer and cover the duties in his/her absence.

Job description

• Ensure contract management and administration are fully compliant with contract terms and conditions, as well as NUHS Contract Management Policy and Audit Compliance
• Analyse all requirements and provisions in contracts, including terms and conditions to work with vendor on implementation and compliance
• Conduct workforce qualifications/ competency assessment before allowing deployed staff to work in certain critical areas in hospital
• Ensure all services rendered by the vendors meet the service standards set in the KPIs and users expectation
• Ensure vendor performance reports are validated using source data
• Conduct 20% sampling check on the accuracy of contract KPIs that are compiled manually at institutions monthly
• Ensure contract checklists are completed when verifying the contract and vendor performance monthly
• Escalate issues to Institution Lead, Group Hospitality Services if necessary
• Oversee daily operations, user department requests and troubleshoot issues with vendor (if any)
• Raise PRs/ POs for the procurement of institution specific purchases in accordance with NUHS Procurement Policy
• Ensure vendor is compliant with Workplace Safety regulations
• Ensure institution BCP is in place with drills being planned and validated annually
• Manage in-house inventory (e.g. linen) (if applicable)
• Ensure fixed assets are tracked and maintained according to maintenance plan (e.g. patient trolleys, wheelchairs, food trolleys)
• Ensure that contracts are executed accordingly, all KPIs are verified, with contract checklists completed and supporting documents appended, before submitting payment to Institution Lead for approval
• Work with Institution leads to claim LDs for non-performance
• Maintain good documentation (e.g. records of all contracts, records, reports, documentation, minutes of meetings with vendors)
• Assist Institution Lead to collate required expenses during the annual budgeting exercise
• Ensure budget is utilised according to planned activities
• Coordinate with Finance to ensure correct billing according to contractual obligations
• Lead or participate in assigned projects and tasks assigned by Institution Lead, Group Hospitality

Requirements

• Recognised Degree, preferably in contract management in Healthcare / Hotel Setting
• At least 3 years of related experience
• Good team player
• Strong interpersonal skills
• Good writing and communication skills
• Analytical, meticulous and high level of initiative

If the role sounds interesting to you, please contact ‘[email protected]’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

Responsibilities:

• Process applications and handle enquiries.
• Attend to Membership and Services enquires and escalated case issues.
• Manage stock inventory for Membership Gift Redemption
• Handle members and public enquiries and support operation activities.
• Ensure the smooth daily operation of Membership backend activities.
• Collation of members queries and feedbacks to initiate improvement plan.
• Monitor and maintain CRM to support membership acquisition activities.
• Engage leads to support membership acquisition.
• Updating and monthly reporting on the membership operation and transaction activities.
• Participate in promotional events to engage members and public.
• Administrative duties.
• To assist in any other ad-hoc assignments entrusted from time to time.

Requirements:

• Diploma/ Degree in Business/Marketing/Arts Discipline
• Mature, enthusiastic and cheerful personality
• Good working attitude and willingness to learn
• Team player

Job Summary

As the Clinic Manager of Sin Kang TCM Clinic, you play a vital function as the connexion between Sin Kang, and our customers. You will oversee the daily operations of the clinic, including the management of manpower, logistics, revenue, customer service delivery, administrative excellence, and clinical training for clinic staff. A core member of the Clinical Team, reporting to Operations Manager of Sin Kang, you will be required to collaborate with various internal stakeholders in order to ensure that Sin Kang’s business and products are accurately represented in the market.

What you will get in return

In return, you get to enjoy the excitement of working in a growing & dynamic localise TCM culture. This will be a fulfilling role for you to take ownership of your own clinic operations, revenue, business development and marketing campaigns.

Key Responsibilities

Clinic Operations

• Responsible for daily operations of these service points, including front counter services, administrative, and operational matters, and partnering all clinic staff, TCM Physicians and backend operation team to solve system and process issues.
• Responsible for daily clinical meeting with all staff before any clinic operations.
• Provide essential support to all levels in the Clinic when required, and responsible in ensuring good workplace behaviour and identify issues and use resources to resolve.
• Supervise and manage the clinic’s appointment calendar.
• Establish and administer clinic specific policies and oversee system standard work.
• Maintain consistent SOP protocols for various tasks such as patient registration, queue management, medication dispensing, invoicing, and payment collection, claim submission, drug inventory management, and general cleanliness.
• Manage the financial and administrative aspects of the clinic, such as clinic facilities, equipment, medical supplies, and resources in relation to cost management, organising files and information, as well as maintaining accurate records of petty cash and billings.
• Responsible for inventory management. Evaluates stock levels of supplies and oversees repair or replacement of equipment and supplies.
• Responsible in providing innovative solutions to address all clinic operational shortcomings and escalation workflow to Operations Manager, when required.
• Build relationships with all stakeholders, engendering trust, confidence, loyalty, awareness, and mutual benefits.

Revenue, Finance and Corporate Governance

• Responsible for achieving the weekly and monthly sales revenue and financial targets for the clinical services assigned and be responsible for developing and carrying out business plans in conjunction with Operations Manager, and heads of departments/divisions to ensure that revenue goals are reached.
• Scope of business management includes clinic’s annual financial budgeting and regular reviews with all heads of departments/divisions, TCM Physicians, and development of new treatment services.
• Devise, implement and report all monthly clinic and staff’s sales revenue performance indicators and goals.
• Support and implement all business development and marketing campaigns planned for the Clinic.
• Ensure compliance with guidelines set by the Ministry of Health (MOH), Traditional Chinese Medicine Practitioners Board (TCMPB).
• Implement clinical administrative policies and initiate actions to enhance patient care programmes.

Service Excellence Management

• Collaborate with other department teams to ensure a positive experience for patients along the continuum of care.
• Provide quality service to patients including but not limited to answering queries and following-up over phone calls.
• Responsible for achieving customer satisfaction targets in partnership with the Operations Manager.
• Responsible for devising innovative ways to continually improve clinic service levels and ensuring great hospitality and total customer satisfaction.
• Communicate & resolve all patient queries & complaints in a professional manner & establish strong customer relationship with all patients/customers.
• Guide and support participation in patient care delivery regularly.
• Execute clinical administrative policies and initiate action to enhance patient care programmes.

People and Resource Management

• Understand future staffing requirements and create, execute and support clinical staff recruitment and retention strategies with Operations Manager and HR Manager.
• Identify position specific job responsibilities and core competencies to create clear job descriptions.
• Manage a team of TCM Physicians, patient relations officers, and therapists, providing customer services in service points, ensuring smooth and efficient clinical operations, conduct appraisals for these staff.
• Responsible for ensuring that all clinic staff receive appropriate induction, orientation, and training so that they possess appropriate skills and knowledge to carry out their jobs.
• Manage and allocate manpower rostering at clinic.
• Keep and monitor staff records and time attendance to include leave and sick days.
• Any ad hoc duties as assigned.

Requirements

• This role is a direct reporting to Operations Manager.
• Minimum requirement of GCE O Level, Diploma or Degree Holder will be a plus.
• At least 2 – 3 years of relevant work experience, with practical aspects of TCM Clinic/Aesthetics/ SPA operations is an added advantage.
• Knowledge in TCM would be an added advantage.
• Proven performance with strong track record in personal & clinic sales will be an added advantage.
• Proven performance with strong track record in supervisory experience and ability to lead and manage a team effectively.
• A team player, ability to exercise initiative, manage pressure, multi-task, and work independently in a fast-paced TCM, Beauty & Wellness environment.
• Good communication skills (both verbal and written in English and Mandarin) and excellent interpersonal skills, for daily communication with Mandarin-speaking patients and colleagues.
• Meticulous and analytical, possess good organisational, resourceful, problem-solving, co-ordination and communication skills.
• Excellent Office 365 skills, such as Spreadsheet, Words, and PowerPoint.
• Must be able to work on weekends and public holidays.

Work Location: Multiple locations across Singapore!

Interested candidates, kindly submit your updated resume via online. Alternatively, you may call our Human Resource Department at 6884 4772. Attractive remuneration package commensurate with relevant experience.

We regret that only shortlisted candidates will be notified.

For more information, please visit and follow our LinkedIn Page https://www.linkedin.com/company/sinkangtcm for exciting updates.

• Perform PA, secretarial functions wherever required
• Oversee the general office administrative function.
• Ensure that all procurement procedures are transparent and in accordance to the Standard Operating Procedures.
• Liaise with the legal advisor on any legal matters regarding contracts and agreements.
• Administer tracking of staff record ( i.e. annual and medical leave)
• Assist in the human resource function including recruitment, arranging interview, appointment, orientation and staff training, etc
• Assist in the submission of grant applications, proposals and claims report
• Organising meeting and assist in the preparation for meeting.
• Coordinate, attend and provide administrative support during Board Meeting.
• Any other matters as assigned by the Supervisor

1. Volunteer Development, Management and Relations

a) Work with the Manager, Volunteer Management (VM) as well as with other programme heads in identifying volunteer opportunities in SPD.

b) Support the Manager, VM to manage the training, development and retention of SPD volunteers, develop volunteer leaders to plan and execute activities that are primarily volunteer-led.

c) Work with other divisions to implement, monitor and evaluate volunteer initiatives and activities to ensure effectiveness in meeting SPD’s objectives.

d) Network with external agencies and corporates on volunteerism needs and possible collaborations.

e) Assist the Manager, VM to ensure the existing volunteer policies, systems, procedures and standards of volunteer service are adhered to.

f) Assist the Manager, VM to review, update and streamline existing volunteer policies, systems, procedures and standards of volunteer service in SPD on an annual basis to ensure relevancy.

g) Implement SPD’s volunteer acknowledgement, recognition and appreciation initiatives and activities.

h) Sustain volunteer involvement/interests and conduct regular evaluation of volunteer performances.

i) Coordinate volunteer-led activities in the assigned centres/region.

j) Update and maintain SPD’s volunteer database.

2. Any other duties as assigned by the Chief Executive Officer, or the Director, Organisational Development.

With the completion of Outram Community Hospital, SingHealth Community Hospitals (SCH) will have the largest pool of healthcare professionals in the Intermediate and Long Term Care (ILTC) sector. It is important that SCH has a good understanding on staff learning needs. Besides education delivered by its own faculty, SCH aims to contribute to the community by sharing skills and knowledge with colleagues in the ILTC sector, operationalised through the SCH Office of Learning (SCHOOL). Through working with the ILTC sector, SCH aspires to make significant contributions to the ILTC sector by co-creating training with the sector and collaborate on opportunities for capability building. This is reflective of SCH’s vision in “Bridging Care, Building Communities”.

The Assistant / Manager will set up and oversee planning & coordination of the operational, manpower and administrative matters of the Education Office. He/ She is expected to identify educational and training development opportunities within the Intermediate and Long Term Care (ILTC) sector - including reviewing landscape analysis of the ILTC education resources, needs, stakeholders and opportunities. He/ She will ensure the SCH Education Office plays a pivotal role within SingHealth (SingHealth Residency, Group Education, the Academic Medicine Education Institute (AM.EI), Regional Health Systems) and the community.

He/ She will also drive partnership development and administrative support in collaborations with local/ overseas institutions (e.g. developing MOUs, collaborative and clinical placement agreements, funding support, etc) – including Ministries and government agencies, Institutes of Higher Learning, and other ILTC partners on ILTC training matters. He/ She is also expected to lead in key educational initiatives such as curriculum development, conference programme development, and organisation and faculty development activities.

Job Requirements

• Bachelor’s degree in Business and/or Health Sciences-related studies
• Preferably with minimum 8 years’ experience in a healthcare and/or education environment.
• Good analytical, communication (interpersonal), presentation, and writing skills
• Efficient use with MS Office (Excel, Word, Powerpoint) for data analysis and presentation

You will be responsible for assisting therapists in all activities of therapy treatment to ensure safe patient handling and care. You will contribute to the smooth operation of the department.

• GCE ‘N’ or ‘O’ Level, Diploma preferably with Recognised Certificate in Therapy Services
• Experience as a Therapy Assistant in relevant clinical settings will be an advantage
• Able to work well independently and in groups

Join the Bacha Coffee team

Great ideas start with coffee, Bacha Coffee starts with you. We are headquartered in Singapore with coffee rooms and boutiques in Europe and Asia currently. We are expanding aggressively to achieve a worldwide presence in the upcoming months...

Bacha Coffee specialises in 100% Arabica coffees and provides customers with a unique opportunity to travel the world through their cup by exploring harvests from over 30 of the most well-reputed coffee producing countries. Even our distinctive fine blended, fine-flavoured and naturally decaffeinated coffees are produced using only 100% Arabica beans to give coffee lovers the widest choice, without ever sacrificing quality or flavour.

The qualities that have made Bacha Coffee a legendary brand around the world also make us a great place to work: innovation, creativity, passion, and excellence.

Job Summary

Bacha Coffee is hiring an eCommerce Assistant Project Manager to manage operations of multiple brand websites; plan, project manage, and coordinate site launches, new site features and optimisations across all markets and management of content transcreation. This involves conducting research of current market behaviours, working with local markets; project scoping; planning and coordination with internal and external stakeholders.

Primary Relationships

The position reports to the eCommerce Manager.

Within the organisation, this position has primary working relationships with the eCommerce, Marketing, IT and Warehouse teams, as well as staff with similar positions within partner and franchise organisations.

Outside the organisation, the position coordinates primarily with website and online marketplace customers, delivery and courier companies, social media platforms and any other service providers (digital agencies, developers, translators, etc.).

Responsibilities

Website Operations

• Conduct daily checks and ensure full functionality on all Bacha Coffee websites
• Respond to and troubleshoot all website issues using issue tracking / project management software such as JIRA
• Project manage all website issues and tracking with developer agency

Site Launches

• Conduct research of current local market environment, behaviours, and requirements
• Gather and manage requirements from local franchisees, and define site launch scope
• Coordinating with internal teams and third parties or vendors (eg. transcreation and developer agencies) for execution of site launches
• Track and monitor progress of site launches, ensuring that sites are launched on-time

Site Enhancements and Optimisations

• Identify problems uncovered by customer feedback, and opportunities for improvement of online user experience
• Project manage site enhancements and feature implementations, including coordinating, implementing and testing
• Keep up-to-date with industry best practices and monitor competitor websites

Experimentations

• Ideating potential tests that can be conducted on-site
• Coordinate and implement A/B testing, monitoring and interpreting results.

Content Transcreation Management

• Project management of transcreation of all Brand content, including and not limited to, website, menu, retail collaterals, ad-hoc seasonal websites, social media posts etc.
• Maintenance of internal Content Hub
• Ensure content is transcreated to highest quality and according to brand guidelines

Others

• Documenting of weekly meetings, and providing the eCommerce Manager with project updates and progress
• Maintain and update reports that informs all stakeholders of project status
• Creating User Acceptance Test plans for new site launches, site functionalities etc.
• Work closely with internal (IT and Marketing) and external (web agencies, developers) stakeholders to ensure website quality and efficiency
• Manage CMS developers and ensure that projects are completed with high quality and on time
• Ensure availability during non-office hours during peak sales periods to assist when required with mega campaign order processing and customer service

Requirements

• Bachelor degree in Digital Marketing, eCommerce, Business or similar equivalent with 3-5 years’ experience
• Strong communication skills with excellent command of English
• Strong time and project management skills with the ability to multi-task
• Outstanding problem-solving skills and the ability to troubleshoot website issues in a fast-paced environment
• Ability to translate marketing needs into program execution to drive business performance.
• Meticulous, adaptable, creative thinker who is able to work independently in a fast-paced environment
• Proficient with MS Office applications
• Media and internet savvy
• Results-driven and able to work under pressure
• Understanding and hands-on experience in working with Content Management Systems (CMS)
• Proficient with issue and project management tools such as JIRA
• Experience in managing multiple regional projects would be a plus
• Experience working in the luxury industry would be a plus

Bacha Coffee is an equal opportunity employer. Only shortlisted candidates will be notified.

Join the Bacha Coffee team

Great ideas start with coffee, Bacha Coffee starts with you. We are headquartered in Singapore with coffee rooms and boutiques in Europe and Asia currently. We are expanding aggressively to achieve a worldwide presence in the upcoming months...

Bacha Coffee specialises in 100% Arabica coffees and provides customers with a unique opportunity to travel the world through their cup by exploring harvests from over 30 of the most well-reputed coffee producing countries. Even our distinctive fine blended, fine-flavoured and naturally decaffeinated coffees are produced using only 100% Arabica beans to give coffee lovers the widest choice, without ever sacrificing quality or flavour.

The qualities that have made Bacha Coffee a legendary brand around the world also make us a great place to work: innovation, creativity, passion, and excellence.

Corporate Sales Executive (Local/Franchise)

Responsibilities:

• To liaise with our clients in assisting and attending to their orders, request, enquires and account serving.
• Maintain and develop good relationship with existing customers through regular contact.
• Maintain and develop a high level of product and service knowledge to facilitate the explanation of our product range and their benefits to potential and existing clients.
• Assist in sales conferences, meetings and audits.
• Administer pre-sales activities of products and services such as quotations, enquiries, etc.
• Administer sales fulfilment activities of products and services to ensure timely delivery and completion as per customer orders.

Requirements:

• Minimum Diploma Holder in related field
• Prior experience in Sales, Relationship Management and/or Accounts Servicing would be advantageous
• Outspoken, cheerful and dynamic character with positive working attitude
• Preferably with excellent communication skills (both written and verbal) in English / Mandarin / Japanese / Korean etc. to liaise with a wide diversity of clients
• Excellent eye for detail and data accuracy
• Proactive with strong sense of responsibility and result-orientated
• Good team player

Here's what working at Bacha Coffee entails...

• You will gain regional exposure
• You get to witness and be part of the success of Bacha Coffee
• We offer abundant growth and learning opportunities
• We advocate fun and vibrancy in our Headquarters and definitely work-life balance
• We celebrate your birthday with cash reward and birthday vouchers
• Incremental leave, Medical & Insurance coverage, Long Service Incentives, Performance Bonus etc

Bacha Coffee is an equal opportunity employer. Only shortlisted candidates will be notified.