The prospective candidate is someone who is able to perform the full spectrum of training and development function and able to support the training needs of the company. This role would require a proactive and dexterous individual who is able to effectively communicate and provide key training to ensure ground staff are able to perform up to the company's expectations.

Objectives of this Role

• Primary point of contact to coordinate all training, learning and development initiatives and efforts for staff.
• Understand all SOPs of the company and able to effectively conduct the relevant training to staff while ensuring work are performed in alignment to SOPs.
• Collaborate closely with the HR Manager in identify training needs so as to conduct and establish training needs analysis.
• Responsible to be at outlet to facilitate training for staff at their different stations.
• Responsible to design and develop training programmes, thereby effectively managing and execution of the training programme but not limited to.
• Maintain and ensure training records are up to date, prepare training report for identifying training gaps.
• To plan, develop and support smooth onboarding training and learning processes for new join at work.
• Able to follow through on training and development records for staff career progression.
• Filing and keeping history on all training records for all staff.
• Any other adhoc duties as assigned

Requirement:

• At least 1-2 years of relevant experience in human resources / learning & development with hands-on experience
• ACTA certification and any other training certifications will be added advantage
• Prior Experience in F&B environment will be an advantage
• Good team player with positive work attitude, interpersonal and communications skills
• Willingness and attitude towards work matters (Able to be stationed at outlets at times for training staff)
• Able to meet deadlines and work under tight schedules
• Able to commence work immediately or within short notice

Info:

• Location: Taiseng (walking distance from MRT)
• 5 days work week
• Leave and Medical entitlement
• Insurance Policy

Job Summary:

• Salary up to $4,300 + AWS + Average 2.5 Months VB
• Working Location: Central
• 5 days working day

Job Responsibilities:

• Maintain strong rapport with tenants ensuring that they have good support to fulfil their retail needs.
• Responsible for running the mall operations in managing the daily operations, maintenance, upkeep of the mall and tenancy relationship and communication with the retailers.
• Conduct daily Mall common area pre-opening checks.
• Management of service contractors to effectively achieve the highest standard.
• Assist in coordinating, and conducting inspections with service providers on routine work, outstanding defects and rectification works.
• Ensuring the building services and common facilities are kept in excellent condition.
• Prepare technical specifications and call for quotation/tenders for Tenancy/Building/M&E related works.
• Complete approved Capex works assigned within the financial year and to ensure expenditures are within budget allocated.
• Conduct regular building inspections to ensure compliance to authorities’ requirements
• Coordinate the procedures and fit-out of the premises leased to retailers.
• Arrange with retailers for handing/taking over of the premises to/from retailers.
• Coordinate all tenancy fit-out and reinstatement activities with retailers, retailers’ consultants/contractors, service providers and Mall Management.
• Assist to collect as-built drawings, insurance certificates, fit-out deposits, service reports and other fees / document in relation to fit-out work, pre-opening and operations from retailers.
• Assist to prepare annual budget, and ensure that expenses are within budget
• Facilitate permanent electricity account opening.
• Manage and supervise contractors’ work, including verifying payment, issuance of LD during non-compliance.
• Conduct mall walks and daily spot checks on term contractors to ensure that works are carried out satisfactorily.
• Assist in the dealings and correspondences with tenants, following up on rectification works, cleanliness, encroachment issues as well as unit’s operating hours.
• Render support on arrears matters by contacting tenants for payment and Notice of Re-entry.
• Liaison with housekeeping, security, pest control, landscaping vendors etc. and conduct regular meeting if necessary.

How to apply:

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret only shortlisted candidates will be notified.

Registration Number: R22108956

EA Licence No: 20C0426 (Elitez & Associates Pte Ltd)

Marketing Support

• Analyze FB Ads and Google Ads for tracking performance and metrics with social media and digital marketing tools
• Handle marketing and corporate communication matters.
• Conduct research and propose new marketing avenues
• Coordinate events and film shoots with videography and photography skills

Admin support

• Support and Handle stock taking for clinics
• Assist in MOH licensing and act as the contact point for facilities vendors
• To assist in all ad-hoc administrative matters

Operations Support

• Execute action plans for the organisation to meet strategic goals
• Support the smooth running of daily operations of organisation
• Manage SOPs for HQ and clinics

Job Requirements:

• Diploma or Degree in Business/Management Studies, Marketing, Communications or any other relevant discipline
• Good people skills. Team player and able to demonstrate leadership skills

Check out Aber Care Website for more details.

Interested applicants please email your detailed resume to [email protected]

Abercare.sg | EA License No. 18C9070 | KOH SU WEN, CLARISSA| Registration No. R24119504|

About the job

Pulsar is an audience intelligence SaaS platform and digital strategy consultancy. We help companies track, visualize, and understand what is being said on the web, on social media, search, and their own websites in order to help them generate insights for marketing and product. Our clients include Twitter/X, Reddit, Twitch, The Guardian, CNN and NBC.

It’s part of the evolving Access Intelligence portfolio that includes Isentia, the market-leading media monitoring, intelligence and insights solution provider; Pulsar, the most advanced audience intelligence and social listening platform; Vuelio, which provides monitoring, insight, engagement and evaluation tools for politics, editorial and social media in one place; and ResponseSource, the network that connects journalists and influencers to the PR and communications industry.

Role Overview

We are looking for a creative marketer who is both verbally and visually oriented, to help us tell stories about data-driven insights and our platform’s capabilities across marketing channels, through clever writing and eye-catching graphical assets, while also lending a hand analyzing the data. This is the opportunity to take the power of content creation to a new level and explore outside the current boundaries of storytelling.

Key Responsibilities

• Develop insight-led content using Pulsar, and other Access Intelligence platforms like Isentia, Vuelio and Response Source for social media, content marketing campaigns, emails, blogs, webinars and events.
• Create high-quality content for both PR & Comms and Marketing buyers that builds reputation and communicates the value of Pulsar and Isentia.
• Help maintain and deliver against a busy content calendar including blogs, reports, events & partnerships, use cases and testimonials, webinars, product releases, company announcements, and more.
• Lead on delivering accurate, methodologically sound research work.
• Deliver content as part of a global content strategy, liaising with international teams and repurposing global content to meet local needs. Support the development and delivery of a long term content creation strategy and tone of voice.

Profile

• Bachelor's Degree in Marketing, Mass Communication, Media, Communication or Journalism.
• 2-3 years experience or more in content, media agency, content marketing, and writing. Has a deep curiosity for media, Internet culture, marketing and consumer culture. An interest in how social media shapes the broader culture and economy.
• Exceptional writing skills and the ability to modulate writing and tone of voice based on brand, campaign, channel and context. You know how to play with words and land on exceptional copy to engage with different topics across different platforms and marketing channels.
• An ability to think and execute visually, you know how to articulate these concepts visually and create the graphical assets to convey them with an eagerness to work with design tools like InDesign, Illustrator, Canva and data visualization tools like Flourish.
• You have a knack for research and in analysing and wrangling data – from Pulsar all the way to Excel.

Position Summary

To serve as both a strong individual contributor as well as a collaborative teammate (in a team setting) to fulfil end-to-end procurement operations. The role will need he / she to coordinate, execute and ensure compliance on procurement operations, monitor and report on the progress of procurement cases / activities to both business unit and Procurement management periodically.

Roles and Responsibilities:

• Execute and manage procurement day-to-day procurement operations in specification development, sourcing, evaluation, negotiation, approvals, contracting and payment for both new buys or on-going renewals.
• Be a dedicate resource and the primary point of contact for the pertinent business unit he/she is assigned to
• Analyse, strategise, plan and implement sourcing strategy for the categories of products and services for the business unit.
• Drive the initiatives to consolidate, rationalise and streamline for better savings, and vendor management.
• Manage and support end-to-end procurement activities such as Request for Proposal, Request for Quotation and maintenance contract renewal.
• Lead negotiations with suppliers.
• Provide support in reviewing and writing approval papers.
• Identify opportunities and implement actions to reduce overall costs
• Provide guidance to internal stakeholders to ensure compliance with procurement policy and relevant guidelines/regulations.
• Address queries and resolve issue on procurement matters for the assigned areas.
• Assist in the formulation and review of procurement policies, procedures and SOPs to ensure they support business objectives and are aligned with the principles of procurement in the public healthcare sector.
• Assist to collate the necessary data and information to generate periodic updates management on procurement related matters.

Requirements / Qualifications:

• Bachelor’s Degree, preferably in Supply Chain/Business Administration/IT/Engineering or a related discipline.
• Preferably have at least 1 year of experience in procurement.
• Experience in operations and formulation of procurement policies and procedures is advantageous
• Possess strong interpersonal communication and negotiation skills, with an ability to work with people at all levels.
• Team player who is also able to work independently to deliver results with minimal guidance, and motivate team members to perform at their best.
• Experience in IT procurement is an advantage.
• Knowledge of SAP and/or Ariba will be an added advantage.

We are hiring Contract Finance Executive to be outsourced to our clients from reputable healthcare organizations.

Apply now!

Job Responsibilities:

• Ensure agreements are in place and maintain inter-co agreement listings up to-date.
• Ensure recharges are accurately budgeted and forecasted in respective functions.
• Analysis of variances of actuals against budgets/forecasts
• Support in other Treasury matter.
• Perform variance analysis and document commentaries on financial results for the respective business and operation units.
• Partner with business teams to support business decisions & strategy.
• Ensure each business and operation units costs are being forecasted and accounted properly for before month end close.
• Assist to manage outsource service provider related to month end reporting package.
• Perform other duties, Ad hoc assignments and projects as assigned.

Job Requirements:

• Diploma in accounting/finance/ business with any related field with at least 2 years’ administrative experience

Apply now by sending your resume to: [email protected] for more enquiries.

We regret to inform you that only shortlisted candidates will be notified.

Tammy Yap | EA License Number: 99C4599

Recruit Express Pte Ltd Company Reg. No. 199601303W

Responsibilities:

• Provide air, sea, warehousing and logistics quotations to customers and overseas agents
• Obtain and negotiate cost from carriers and suppliers
• Attend to overseas agent enquiries & office accounts
• Liaise with customers/carriers/transporters/hauliers/forwarders/agents to execute import and export shipments (sea/air/land)
• Arrange bookings from carriers/co-loaders/air co-loaders
• Maintain and update monthly rates/ sailing schedules
• Attend to walk in enquires
• Ensure customer’s orders are processed in a timely and accurately manner
• Provide customer support whenever required and maintain good relationship with customers
• Work closely with the Sales and Operations team
• Any ad-hoc duties assigned by the HOD

Requirements:

• Possess a minimum Diploma and above in a relevant discipline
• Possess a minimum of 3 years working experience in the logistics/freight forwarding industry
• Knowledge in Sysfreight is an advantage
• Possess basic knowledge of Microsoft office
• Possess good interpersonal and communication skills
• Positive, hardworking and a good team player
• Possess good time management
• Ability to prioritize
• Ability to multi-task
• Willing to take on different job roles and responsibilities
• Sales oriented and possess the desire to achieve sales target

Loacation: Various Locations

Duties:

• Review and process invoices/submissions in e-Procurement platform (TenderBoard) for interface to SAP B1 (3-way match).
• Ensure account codes and GST codes used are appropriate.
• Prepare payment processing, ensuring timely and accurate payments to beneficiaries and vendors.
• Perform reconciliations between interfacing systems and bank deductions.
• Perform completeness checks to ensure transactions are interfaced.
• Assist in liaising with user departments on clarifications.
• Assist in admin matters of accounting functions.
• Support audit reviews and year-end processes.
• Other ad-hoc duties as assigned.

Requirements:

• Min Diploma in Accountancy'
• Able to start with short notice

Interested and qualified applicants, please send your resume to [email protected]

Ivy Yong Shi Mei

CEI Registration No.: R2198995

Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Main Responsibilities

• Handle public phone enquires on medical reports requests
• Process medical report requests and follow up on medical report requests status
• Process duplication of medical records for patients
• Perform records management such as engage porter to deliver documents to patient care areas, archiving of document in e-MRO storage and tracing
• Sorting and scanning of documents into the electronic medical record system
• Perform indexing and Quality Control check (100%) on the scanned images
• Participate in continuous quality improvement initiatives and projects in the department.

Requirements

• At least a GCE ‘N’ or ‘O’ levels, Professionals Certificate/NITEC.
• Experience in healthcare preferred
• Proficient in Microsoft Office
• IT literacy and numeracy including conversational, writing making electronic entries e.g. Record information on forms, charts and checklists
• Able to adapt quickly to changes and work in a fast-paced environment

If you are interested in any of the positions, do kindly drop your most updated resume to [email protected]

Thank You.

Victoria Yam Wen Ting
R21103142
Recruit Express Pte Ltd (Healthcare & Lifesciences Division)
EA License: 99C4599

Job Description:

▪ Attend show rounds or site visits

▪ Prepare tender proposal write up and accurate costing and price calculations within stipulated deadlines

▪ Plan, deliver, and submit tenders in a timely and professional manner

▪ Prepare ad hoc quotations

▪ Prepare and present effective sales presentations

▪ Follow up with business opportunities and new sales channel

▪ Manage existing and potential client portfolio

▪ Monitor contract renewal and follow up with clients on renewal needs

▪ Manage ERP system and work closely with accounts to ensure system is in line with department requirements

Job Requirement:

▪ 2 years’ experience as Business Development Executive

▪ Tender preparation and submission experience

▪ Quotation preparation and submission experience

▪ Presentation experiences

▪ Client management experience

▪ Meticulous and team player

Responsibilities:

• Preparing incoming/outgoing shipment, inventory management and process customer orders
• Plan and coordinate distribution locally & overseas.
• Communicate with related parties to ensure smooth and timely delivery
• Create all necessary documentation for delivery and update shipment information in database.
• Resolve problems concerning transportation, logistic systems, imports/exports, and customer issues.
• Monitor product import or export processes to ensure compliance with regulatory or legal requirements.
• Prepare reporting as required.
• Any other duties & tasks as assigned

Requirements:

1. Knowledge of shipping & logistics will be an added advantage
2. Outspoken
3. Dynamic team player

Are you a dedicated and organised individual with a passion for fostering strong customer relationships and ensuring smooth administrative operations? Do you possess exceptional communication skills and enjoy working in a dynamic educational environment? If you answered yes to these questions, we have an exciting opportunity for you at Concept First Learning Centre as an Administrative and Customer Relations Executive.

As an Administrative and Customer Relations Executive,your customer-centric approach will be instrumental in ensuring excellent service to our students and parents, handling inquiries, and providing timely resolutions to their needs. You will also play a vital role in supporting our teaching team while managing essential administrative tasks.

When you join Concept First, you get:

• Meaningful job with clear purpose of bringing value & joy to our customers
• A supportive and encouraging environment that favours attitude over experience.
• A reliable Team that not only supports and mentors you but also grows with you .
• A place of constant learning where you will develop a wide range of skills .
• A highly competitive remuneration package that grows along with you.
• Ease of mind with medical and dental coverage
• A Company Management that does not micromanage
• A clear progression track: Your career grows with our company as we provide the following career track: Admin officer > Senior Admin Officer > Admin Manager > Operations Manager > Operations Director.

Job Scope

Administration

• Utilise online School Management System to perform the functions of enrolment and payment, attendance tracking, key metrics tracking (e.g. student numbers, withdrawals)
• Simple bookkeeping, issue invoices and receipts using online accounting tool Quickbooks
• Procurement of goods from vendors (e.g. lab equipment, office supplies)
• Provide support to the Teaching Team (e.g. printing and scanning)
• Liaising with external vendors (e.g. photocopier and printing companies)
• Update centre calendar (e.g. meetings, class events)
• Take accurate minutes during meetings
• Draft correspondence such as emails and WhatsApp message

Customer Relations

• Provide prompt response to enquiries / or resolution to customer feedback and requests (via phone / email / WhatsApp / Social Media e.g.: Telegram)
• Confidently and clearly explain Concept First’s programmes to customers
• Proactively build, maintain and enhance relationships with students and parents (via offline and online channels)
• Actively drive student recruitment and enrolment of students
• Assist in generating daily customer inquiries, student enrolment, class attendance and other relevant centre operational statistics reports

Simple Housekeeping

• Upkeep cleanliness of premise (e.g. vacuuming, emptying waste baskets)
• Tidy and disinfect classrooms (as per necessary)
• Simple errands (purchase stationary etc)

Working Hours

• Weekday: Tuesday - Friday, 1pm - 9pm or 10am-6pm
• Saturday or Sundays: 8:30am – 6.30pm
• Rest Days: 1 weekday and 1 weekend

Location

• 449 Clementi Ave 3 #01-261 (Upper Level) S120449
• 1 Marine Parade Central #11-07 Parkway Centre Singapore 449408

Skills Required

• Google Drive
• Google Calendar
• Microsoft Word
• Microsoft Excel
• Microsoft PowerPoint

We are looking for a candidate who is

• Organised, Meticulous, Systematic
• Responsible, takes initiative
• Honest
• Self-disciplined to work individually and as a team
• Positive attitude to learn
• Able to converse in English and preferably mandarin
• Customer-oriented with empathy
• able to bring smiles to the environment

Salary is commensurate with experience.

Find out more about us here! https://conceptfirst.com.sg/careers/

Job Summary

This role will be reporting to the Assistant/ Manager HR. You will be pro-actively supporting the HR Manager in planning, recruitment, on-boarding of new employees, training and development

Job Scope

• Recruitment and selection (i.e Singapore Nursing Board and Work Pass processing)
• Conducting of interviews
• On-boarding and off-boarding process
• Update of staff information in HRIS
• Dormitory matters
• Preparation of HR reports
• Coordinating of performance management exercises
• Training administration
• Insurance matters
• Payrolls matters
• Any other duties assigned

Requirement

• Min Diploma in any field, preferably in HR
• Experience in work pass application and renewal
• Minimum 3 years' HR experience
• Meticulous and highly organised
• Knowledge in Timesoft payroll software would be an added advantage
• Experience in the same role in the healthcare industry is an added advantage!
• Self-driven and proactive
• IT savvy with proficiency in Microsoft Office Skills
• Able to multi-task, work independently and follow through with assigned tasks
• Good communication, presentation and interpersonal skills

Interested applicants, please email your updated CV to [email protected] or WA 97527630 for more information.

Recruiter's Ref Code: #HRY

Position Applied: HR Executive, Payroll Functions

EA Personnel No: R23116144

EA Personnel Name: Lim Ruo Yi, Rachel

Company Registration Number: Recruit Express Pte Ltd (99C4599)

We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a Accounts and Admin Executive who can help support us through the next phase of the growth and development roadmap.

Duties

• Assist in all accounting matters and responsible for monthly accounting reconciliation
• Responsible for all payroll functions in the organization
• Data entry for maintenance of proper filing system, ensuring all records are in proper order
• Prepare monthly statement claims, GST, CPF and related bills
• Involved in HR duties such as but not limited to, work pass application, payroll processing and maintenance of Employee files
• Perform general administrative duties
• Other ad-hoc duties assigned

Requirements

• Diploma / Degree in Accounts / HR / Admin related field
• At least 1 year of relevant experience in Accounting firm
• Able to work independently in a fast-paced environment.
• Proficient in Microsoft Excel

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

Email Address: [email protected]

We regret that only the shortlisted candidates will be notified.

Job description

• Assist Head of Marketing in formulating digital and offline marketing strategies to enhance brand awareness and support business growth.
• Brainstorm with the Marketing Team to develop engaging health-related social media (Facebook, Instagram, Tiktok) content, landing pages, SEO-centric articles, POS materials, etc.
• Copywriting for social media content.
• Manage content calendars and project-manage marketing materials.
• Liaise with our doctor-partners, as well as business partners, vendors & the media on collaborations & campaigns.
• Keep track of all marketing campaigns, events, media features, etc; and post-campaign tracking.
• Serves as the main point of contact for assigned accounts, addressing inquiries, and resolving issues promptly.
• Experience with project management or account management would be advantageous
• Ad hoc duties assigned by the Reporting Officer.

Responsibilities:

• Scan and upload employee P-files and documents into the HR system in a timely and
• accurate manner.
• Organize and maintain electronic files and records according to established procedures.
• Ensure strict confidentiality and security of all employee information and records.
• Follow guidelines and protocols for handling sensitive information and maintain
• compliance with data protection regulations.
• Collaborate with HR team members to ensure smooth and efficient documentation
• processes.
• Any other adhoc duties as and when assigned by immediate superior.

Requirements:

• Prior experience in administrative roles or data entry preferred.
• Knowledge of Microsoft Excel
• Strong attention to detail and accuracy in data entry and recordkeeping.
• Ability to maintain confidentiality and handle sensitive information with discretion.
• Proficiency in using office equipment such as scanners and computers.
• Excellent organizational and time management skills.
• Strong communication skills and the ability to work effectively within a team.

Job Responsibilities

• Meet and greet visitors/staff professionally, provide excellent customer service, build good rapport with internal and external customers and deliver excellent ISS’ Service standards.
• Offer and serve food & beverages (including alcoholic beverages) to visitors in Executive Lounge, assist users with hot beverage preparation and guide correct use of electrical appliances (eg. Microwave, toaster etc).
• Assist special request or food & beverage orders from meeting/function rooms, deliver and serve to requestor upon arrival.
• Prepare catering services for meetings in advanced (eg. 1 day: Basic snacks request, 3-5 days: catering/buffet request).
• Ensure consumables (eg. Pantry supplies, cleaning supplies, stationeries) are sufficient, place order and replenished where required.
• In charge of daily workspace/IT-equipment setup, tidying and refreshing workspaces/meeting rooms for the next user and end of day.
• Perform daily inspection on workspace/equipment (eg. LAN/audio visual cables, chairs, TV, projector, printer storage etc), ensure they are in working condition, report faulty items and assist with replacement requests.
• Supervise external vendors (eg. Pest control, printer, maintenance & engineering etc) during their scheduled/ad hoc maintenance visits.
• Manage inbound and outbound mail/parcel distribution and tracking.
• Any other duties assigned by supervisor or client’s Workplace Team.

Job Requirements

• Only Singaporeans
• Able to commit to 5 days work week (Mon-Fri) arrangement
• Willing to work on shift (Shift 1: 8am-5pm, Shift 2: 10am-7pm)
• Minimum GCE O Levels and above
• Fluent in English, excellent interpersonal skill with courteous disposition.
• Flexible with good working attitude
• Basic understanding of IT equipment setup and troubleshooting
• Candidates with prior experience in Butler / Hospitality / Customer Service will be advantageous

Job Details

• Location: North Bridge Road (near Cityhall MRT)
• Working hours: Rostered Shift (Shift 1: 8am-5pm, Shift 2: 10am-7pm)

Job Description:

Project Planning and Coordination

• Assist in the development and implementation of HAN community initiatives.
• Collaborate with team members to set project goals, timelines, and deliverables.
• Coordinate logistics, materials, and resources.

Stakeholder Engagement

• Build and maintain relationships with community members, partners and stakeholders.
• Act as liaison between the client and its stakeholders to ensure smooth project execution.

Publicity

• Assist in the creation of promotional materials such as social media content to raise awareness about the initiatives.
• Engage with community members through various channels to solicit feedback and input.

Event Planning and Execution

• Assist in organizing and executing community programmes, workshops, and meetings.
• Ensure all aspects of events run smoothly, including registration, set-up, and clean-up.

Working Arrangement:

Working Hours: Mondays to Fridays (Office Hours)

Salary: $2800-3500/Month

Location: City Hall

Contract Duration: 1 Year

Job Requirements:

• Background in Arts Management, Business Administration, Marketing, Mass Communications or Social Sciences. Prior working experience will be advantageous.
• Keen interest in the cultural and heritage sector.
• Strong passion for community development and a genuine desire to make a positive impact.
• Experience in community engagement, partnerships, programming, volunteer management, organizing community-based events.
• Excellent project management, administration and time management skills.
• Strong attention to detail with high degree of accuracy.
• Proactive and resourceful, willing to be on the move and work in a fast-paced environment.
• Independent and able to multi-task while being a team player.
• Able to work on weekday evenings and weekends if required.

Pay Band: 4 / Grade H
Location: Toa Payoh, Singapore

Department : English Sales and Customer Management

Contract Type: Indefinite Local Contract

Closing Date: Wednesday, 21st February 2024- 23:59 Singapore Time (GMT +8)

Role Purpose:

The main duty of a Sales & Customer Management Executive (SCME) is to secure excellent sales results (new and existing students) in order to assist the Teaching Centre to meet or exceed its sales targets.

The SCME is also responsible for delivering a seamless customer experience to customers when handling enquiries about British Council English language services and to provide a high quality, efficient and integrated pre and post-sale customer management experience for students and other customers across all British Council Services meeting Key Performance Indicators (KPIs).

Main accountabilities but not limited to the following:

Sales & Account Servicing
To meet and exceed all sales (new and existing students) targets and KPIs as set out by the organisation.

• Be accountable for individual’s & team’s monthly/quarterly sales (new and existing students) targets.
• Provide consultation services to students or parents on British Council courses and be the Single Point of Contact (SPOC) for prospects, guiding them through the journey from first enquiry to final sale.
• Administer placement tests to both local and overseas students where necessary, to ensure a good fit of products and learning needs.
• To maximise opportunities for cross selling and up sellingFollow up with customers who had their consultations and/or placement tests but did not register with the purpose of offering them alternative solutions to enroll onto a British Council course.
• To maximise conversion rates of enquiries/placement tests to registrations by following up telephone and email enquiries, ensuring smooth customer enrolment process.
• To use Salesforce CRM to monitor daily sales performance so that appropriate actions can be taken to meet or exceed sales (new and existing students) targets.
• Provide an exceptional level of sales and customer management to all customers to ensure that all their needs and requests are taken care of.

Customer Management
To provide British Council students excellent post-sales services so that they enjoy a good experience with the organisation.

• Attend to all customers’ requests and enquiries through all British Council channels in a timely manner.
• Ensure that all existing customers are informed of re-registration promotions and periods through various channels as appropriate (e.g. in writing, telephone calls, EDM).
• Register/reserve/waitlist students in appropriate classes and details are entered in the system accurately.
• To handle cash desk in the system accurately and payments received correctly for course.
• registrations/placement test/examination registration and other products/services.
• Daily reconciliation of individual revenue.
• Ensure that all databases and reports are updated and recorded in a timely and accurate manner.
• To provide administrative support, as required, to enable excellent customer experience is delivered to students.

System

• Be proficient in using relevant systems, such as CRM, British Council student registration systems (TCMS & OBS) and other IT systems or platforms used to ensure smooth operation of the British Council.

Product & Offer Knowledge

• To acquire and maintain an excellent level of product knowledge at all times by attending product training and observing classes.
• To acquire and maintain an excellent level of pricing, discounting and offer knowledge at all times through briefing and attending professional development and skills programmes.

Data collection and reporting

• To input Teaching Centre data, following British Council guidelines, in the relevant systems and ensure that all databases and reports are updated and recorded in a timely and accurate manner.

Housekeeping

• To ensure British Council promotional materials in public areas are up-to-date and professionally displayed with adequate copies.
• To monitor equipment and furniture in the front of house to ensure they are in good working order/condition.
• To ensure the front of house is well organised and tidy, meeting British Council’s health and safety guidelines.

General

• Comply with the Standing Operating Procedures (SOP) as per the job requirement
• Any other duties as assigned by the Line Manager
• Attendance at regular professional development, training and skills programmes as required
• Full engagement with the performance management programme (PMPD)
• Participate in projects as agreed in Performance Agreement
• Attend and/or complete all British Council mandatory e-learning modules.

Other Responsibilities and Duties

• As part of the wider Sales and Customer Management team serving both new and existing customers, you will be required to support and assist your colleagues from time to time in tasks that ensure the smooth running of the Centre. This may include covering duties at any of the branches of British Council Singapore. This may also include participation at Open Days, Parent Events, Seminars, Evening Receptions and Offsite Branch and Examination Promotions, for example.
• Provide participate and/or provide sales support in all sales and marketing events (in or out of the centre) with the purpose of creating awareness and generating leads for the centre.

Role specific knowledge and experience

Essential

• At least 6 months work experience in a B2C customer management and/or sales environment.

Desirable

• Experience within the education sector
• Experience of working with CRM systems (Salesforce preferred)

Requirements

• Having qualification Diploma/Degree in Marketing/Sales or Business Management
• Good written and oral communication skills in English (Interview and IELTS (or equivalent) score of 6.5 or above.
• Good written and oral communication skills in Mandarin is an advantage.
• The successful candidate will work a 5-day week on a shift system from Monday to Sunday. Evening and weekend work are required on a regular basis.

Locally Recruited

• Applications are welcomed from candidates currently in this location with a natural right to work. Applications are also welcomed from candidates currently based in other British Council country offices. However, please note candidates must have a natural right to work in the country, on a permanent basis, as immigration clearance and/or on-going visa support is not provided by the British Council for this role. Relocation support is also not provided.

Sales Executive [Freight Forwarding]

Salary: $3000 – 4000 + comm
Working Days: Mon - Fri 9am to 6pm [Flexi Working]
Location: Near to Kaki Bukit MRT / Travel across Singapore is required

Job Responsibilities:

• Direct reports to the Senior Manager.
• Present, promote and sell logistics products/services to prospective customers.
• Achieve agreed upon quarterly sales targets and outcomes within schedule.
• Generate and reach out to customer leads through cold calling, door knocking, digital marketing etc.
• Perform cost-benefit and needs analysis of existing/potential customers to meet their needs.
• Establish, develop, and maintain positive business and customer relationships.
• Expedite the resolution of customer problems and complaints to maximise satisfaction.
• Analyse market’s potential, trends, track sales and status report, provide regular market insights and updates to the management team.
• Work closely with Customer Service and Operations on the execution of customer's quotation and orders.

Job Requirements:

• With Diploma in logistics / supply chain is preferable.
• Minimum 3 years of B2B or B2C sales experience, sales experience in freight forwarding industry will be highly preferred.
• Proficient using Microsoft applications such as Excel, Words, PowerPoint etc.

https://wa.me/6596420989

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Job responsibilities

• Plan local delivery routes and manage day-to-day delivery schedule
• Prepare delivery and invoicing documents for daily deliveries
• Process requests for aftersales service
• Arrange delivery and collection of mock ups to customer including necessary documentation
• Provide weekly reporting on service status
• Provide weekly reporting on quality issues arising from customer feedback and servicing
• Coordinate logistics operations across departments to ensure timeliness of goods delivered to customer

Job requirements

• Minimum Diploma
• Minimum 2 years of working experience in scheduling and customer service
• Experience in using ERP system ie Oracle/SAP etc
• A keen attitude towards servicing customers
• Problem solving abilities to resolve customer issues

Responsibilities

• Generating leads and cold calling to get appointments with potential clients
• Attending face to face client meeting to understand business needs and consultatively pitch our solutions
• Consult with prospect about business challenges and requirements with analysis of costs and benefits.
• Build and enhance relationship with clients to grow portfolio.
• Report on sales activity on a weekly basis
• Other general admin duties as assigned

Requirements

• Hunter mentality and a “no fear” approach to prospecting corporate clients
• A strong work ethic, positive attitude and genuine desire to learn
• Candidates with no experience are welcome to apply as training will be provided
• Candidates with prior experience in related fields can be considered for senior position

We are actively on the lookout for individuals who exude self-confidence and have a strong focus on delivering outstanding performance to join our workforce. If you are someone who quickly absorbs new knowledge and has remarkable communication skills, you are an ideal fit.

In this role, you can enjoy the flexibility of working during hours that suit you, all from the comfort of your own home.

Your responsibilities includes

• Arranging sales meetings with potential clients
• Conveying company updates to our existing clients
• Overseeing administrative tasks in collaboration with our sales services.

Given that this is a remote position with adaptable timing, you must practice self-sufficiency and discipline. The salary range is between $3,000 and $6,000 per month. We expect candidates to have "A" Level, diploma, or degree qualifications.

Our client is a Global MNC, one of the leading players in the Engineering sector. Due to business needs, they are now recruiting a Transport Operation Executive to be part of their team for ongoing transformation projects. They are located in the West – easily accessible.

Responsibilities:

• Supervise a team of internal/external transport personnel, ensuring smooth operations/processes
• Facilitate communication among the company’s different departments to enhance efficiency in the movement/operations of the company’s equipment, ensuring optimal transport arrangements
• Coordinate the scheduling and logistics of incoming/outgoing equipment to meet the necessary deadlines
• Receive/Manage incoming goods and shipments, coordinating with the various freight forwarders, and arrange the parking accordingly
• Suggest/Implement cost-saving measures, optimizing transportation expenses and meeting the company’s saving objectives
• Update/Maintain the necessary transport delivery information, distributing the necessary documents to the various departments
• Work closely with both internal/external stakeholders to guarantee the seamless execution of the company’s transportation operations
• Monitor/Enhance the company’s transportation policies, identifying areas for improvement and implementing potential policies
• Negotiate/Liaise with various external transport providers to identify the best cost saving methods for transporting the company’s equipment between various locations
• All other adhoc duties as assigned

Requirements:

• Minimum Diploma in Logistics and Supply Chain Management, or other relevant field of studies
• Minimum 3 years of experience in Logistics/Transportation Operations

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

RecruitPedia Pte Ltd

EA License No: 19C9682

EA Personnel No: R22104689 (Lim Yu Xun, Acer)

Sales Executive Jobscopes:

1) Serving customer existing customer

2) Canvasing of new customer

3) Achieve sales target

4) Have experience in aircon sales will be an advantage

5) Possess class 3 License is an advantage but not critical for this position

6) Prior experience in working with MCST, Building management, operation managers will be good.

7) B2B and B2C

8) Provide timely quotes

9) Provide quick response to customer enquiry

10) Opening up new channels