Jigger & Pony Group is a pioneer in Singapore’s cocktail bar scene with the Group’s portfolio comprising of four cocktail bars and three restaurants.

We are looking for like-minded hospitable individuals to join our family.

Job Description

• Deliver genuine service from the heart
• Set-up and maintain a neat, polished venue
• Perform related duties indepently and as part of a tight-knit family of hospitality staff
• Take care of all Front of House duties according to SOP
• Lead and guide new joiners to adapt to company's culture and service standards
• Deliver and uphold standards on speed and accuracy of service
• Learn and be proficient on product knowledge of all items on the menu

Requirements:

• Min 1 year of F&B – restaurant setting experience
• Passion for hospitality and high standard of service
• High willingness to learn, constantly seeking personal growth
• Speaks good English

Salary & Benefits

• Up to $3,500 per month depending on experience

• Staff meal provided

• 5.5 days working

• Staff discount available across brand

• No split-shift

Roles & Responsibilities

· Sales admin Job Description

· Check, reply and follow up on all incoming enquiry mails.

· Check and reply to incoming emails from existing clients.

· Make calls to guests from the leads given and invite them to the venue for site visit.

· Arrange meetings and schedule appointments for the sales managers to meet with new and existing clients.

· Enter database / leads details in the cater master system (sales system)

· Issue sales contracts and ensure all information stated is accurate.

· Issue banquet event orders, obtain and follow up signatories from guests, distribute the duly signed and completed event orders to accounts, kitchen and operation department.

· Hotel bookings - (if any). Liaise with hotel for guests’ hotel bookings.

· Liaise with hotels for car park coupons (venue located in hotel)

· Update the Event Forecast

· Issue Vendor Forms to guests and vendors.

· Prepare Event Signages

· Meetings with guests as and when necessary and required by the sales managers.

· Issue Food Tasting forms.

· Order Money Box and invitation cards for wedding events from vendor.

· Enter all details of payments received from guests in the cater master system and update in group WA.

· Issue Indemnity Form (as and when required and necessary)

· Issue Rental Venue Letters (for landlord’s properties use for events based on ad hoc basis)

· Issue Cater master amendment forms for endorsements to be made in the contracts issued.

· Proposal Analysis reports (for sales meeting)

· Prepare the weekly sales reports.

REQUIREMENTS:

· At least GCE-O Level or ITE

· Preferably 2 years of sales admin working experience in a F&B, Retail, Wholesale, Consumer goods.

· Demonstrable knowledge in Sales Admin.

· Attention to detail and ability to work independently.

· Have a strong sense of responsibility and ability to manage internal and external confidential information with utmost discretion.

· Highly organised and meticulous and able to follow through on tasks from start to completion.

Company/Entity: Singapore Hospitality Group Pte Ltd.

Salary Range: $2000 - $2400

Work Location: OCC - Yishun, Singapore

• Handle calls and emails, meet brand standards.
• Manage bookings via OTAs and website.
• Convert inquiries to actual room bookings.
• Upsell rooms efficiently and timely.
• Update booking systems and maintain records.

Requirements:

• Minimum 1 year of relevant customer service/front desk working experience.
• Customer-service oriented.
• Keen interest in hospitality industry.

Interested candidates please send in your resume to:

Yvonne Suan Ying Zhen

Outsourcing Team

Email: [email protected]

EA License No: 99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

As a Membership and Event Sales Executive, your primary responsibility is to drive revenue growth through the acquisition of new members and the successful promotion and sale of event space. You will play a crucial role in expanding our organization's reach, enhancing member engagement, and maximizing event attendance.

Key Responsibilities:

Membership Acquisition:

• Develop and implement strategies to attract new members.
• Conduct market research to identify potential target audiences.
• Create and deliver compelling presentations to showcase the benefits of membership.
• Collaborate with marketing teams to design and execute effective membership campaigns.
• Build and maintain strong relationships with existing members.

Event Sales:

• Identify and approach potential prospect to propose our event space.
• Develop sales proposals and presentations for event space and e-commerce platform.
• Collaborate with the team to understand the unique selling points of our membership and space.
• Meet or exceed sales targets for event space and membership.
• Negotiate and finalize contracts with clients.

Client Relationship Management:

• Provide excellent customer service to members, sponsors, and partners.
• Act as the main point of contact for inquiries related to membership and event sales.
• Proactively address and resolve any issues or concerns raised by clients.
• Build and maintain strong, long-term relationships to ensure client satisfaction and retention.

Data Analysis and Reporting:

• Generate regular reports on membership and event sales metrics.
• Identify trends and make data-driven recommendations for improvement.
• Continuously assess and refine sales strategies based on performance insights.

Collaboration and Communication:

• Collaborate with cross-functional teams.
• Communicate effectively with internal stakeholders to ensure alignment on sales goals.
• Participate in regular team meetings and contribute to overall business strategy discussions.

Requirements:

• Bachelor's degree in Business, Marketing, or a related field.
• Proven 2-3 year of experience in sales, with a focus on membership and event sales preferred.
• Young and outgoing personality.
• Hunter Role 80%, Farmer Role 20%
• Strong communication and presentation skills.
• Excellent negotiation and relationship-building abilities.
• IT Savy (Microsoft Excel, Word, Powerpoint, Google Drive, etc)
• Ability to work independently and collaboratively in a fast-paced environment.
• Results-oriented with a track record of meeting or exceeding sales targets.
• The ideal candidates should have a successful sales track record in direct sales and an ability to develop targeted prospect databases.
• Bilingual: Fluent in English & Chinese (Speak & Write)

Salary: Basic $2400 – $3200 + Commission & Incentive

Job Type: Full – timer, 5 Days per week & able to work Saturday & Sunday or (Shiftable)

Job Description:

• Report to Head of Marketing Communications and oversee executive/s to provide Marcom and PR support for the assigned portfolios.
• Responsible for providing strategic direction and execution of all communication materials for the assigned portfolios.
• Ensure consistent adherence to Corporate Identity guidelines of the assigned brand/s.
• Responsible for developing and maintaining content including videos & photographs of the assigned portfolios on company’s website and other owned platforms.
• Work closely with Area General Managers, Area Director of Sales & Marketing and Corporate/ Field Sales to develop new campaigns for the respective market segments.
• Recommend, use and optimize various communication platforms to engage with various audiences and market segment.
• Create various marketing materials to be used across various media platforms – offline and online. Materials includes but not limited to: brochures, EDMs, online banners, advertisements, pull up banners, gift cards, corporate gifts, in-house collaterals etc.
• Develop and execute social media strategies include content management to promote the respective properties & brand/s assigned in increased awareness and build up the followers’ community.
• Develop PR strategies & activities to build and enhance the brand values of the hotels and serviced residences under his/her charge. Activities include but not limited to; media familiarization, media enquiries, media giveaways, media events, media engagement etc.

Job Requirements:

• Minimum 3 years of experience in Marcoms with reputable hotel brands, chains or equivalent
• Experience in managing external agencies such as creative, media buy, PR and social media
• Experience in managing external vendors and partners such as printers, publishing houses etc
• Excellent in communication skills
• Proficient in MS Office tools such as Word, Excel, Outlook and PowerPoint
• Knowledge of Photoshop or similar software will be an advantage
• Knowledge of digital marketing and social media management will be an advantage
• Motivated, passionate and self-starter individual who thrive working in a fast-paced environment with demanding work schedules
• Organized, detailed-oriented and sensitive to deadlines
• Excellent interpersonal and communications skills including demonstrated poise, tact and diplomacy especially in dealing with media and senior managements.
• Ability to work independently and as a team player

You will be in-charge of:

• Mixing and serving both alcoholic and non-alcoholic drinks for patrons of bar and dining room following standard recipes and procedures
• Work in collaboration with other bartenders to keep the bar area clean, and stick to Company’s standards at all times
• Engaging with guests to build a long-term relationship and increase bar spending
• Understand and be proficient in the product offerings
• Maintain bar service operations
• Maintain a healthy pool of regular guests
• Recommend improvements to make operations more efficient

What we're looking for:

• Self-motivated & disciplined
• Works well in a team
• Good personal grooming & communication skills
• Eager to learn and passionate about customer service

• Setting up the bar and coffee station according to the setup and closing sheet
• Knowledge and execution of Mise en place for menu drinks
• Able to run a coffee station up to standards
• Bussing and execution of coffees and drinks
• Able to support other bar stations and head bartender
• Understanding of POS system
• Coffee knowledge
• Basic spirits and drinks knowledge
• Coffee making and latte art
• Classic drinks making
• Processing payments
• Understanding stock orders and replenishment
• Familiarity and interaction with members of the club
• Staying guest focused and nurturing a good members experience
• Order taking of food and beverage
• Ability to guide junior bartender and steward personnel
• Understanding sequence of service standards

ROLE OVERVIEW

We are looking for a guest service oriented individual to fill the role of a Captain/Senior Captain. This role entails providing guests with a whole-hearted hospitality and wonderful dining experience. A primary focus of this role is to nurture a culture whereby the team are Brand Ambassadors through and through and empowered to deliver an egalitarian world-class service in line with M. Vision. Missions. Values.

KEY OBJECTIVES & DELIVERABLES

Job Responsibilities

• Welcoming guests and delivering an exceptional service to ensure highest level of guest satisfaction
• Order taking, serving, and billing
• Managing guests' reservations
• Projecting a courteous and professional image
• Developing and maintaining good relationships with team members
• Ensuring guest satisfaction by being proactive in service operations
• Consistently offer professional, friendly and engaging service
• Follow club’s policies, procedures and service standards

THE RIGHT PERSON

• A passion for hospitality and delivering exceptional lifestyle experiences.
• Great attention to details.
• Driven and organized individual
• Individuals with pleasant personality
• Individuals who possess good communication skills
• Passionate about what we are and what we do; this person needs to be passionate about M., hospitality and lifestyle.

THE RIGHT EXPERIENCE

• 1+ years previous relevant experience
• Some work experience in a club or nightlife industry preferred.

Our Client is a SGX Listed company in Hospitality industry. Due to business needs, they are now recruiting a Corporate Development Analyst to be part of their Corporate Development team for ongoing transformation projects. They are located in the West Area - easily accessible.

Roles and Responsibilities of Corporate Development Analyst:

• Create financial models, conduct feasibility assessments, perform valuation analyses, and scenario planning to support decision-making processes.
• Support transactional activities including due diligence, negotiations, and deal structuring.
• Aid in the preparation of recommendations, studies, and presentations for senior management.
• Oversee strategic initiatives from project inception to completion.
• Foster relationships with internal stakeholders and external partners such as financial, tax, real estate, and legal advisors.
• Assist in various ad-hoc tasks related to the coordination of Corporate Development functions.

Requirements:

• Degree in Business, Finance, Real Estate, or a related field
• Minimum of 2 years' relevant experience in similar industry
• Experience in hospitality/real estate industry

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

• EA License No: 19C9682
• EA Personnel No: R2198636
• EA Personnel Name: Oh Puey Xin

Job Description:

• Daily preparation and production of breads and pastries by following standards SOPs.
• Checking and packing of bread items for delivery.
• Maintain cleanliness of workstation at all times.
• Responsible for the consistency and presentation of the products.
• Ensure that all food items are prepared in accordance with SFA/NEA guidelines.
• Assist in maintaining accurate inventory levels of ingredients and supplies.
• Notify the Head Baker of any low stock or replenishment needs.
• Follow established recipes and procedures for consistent product quality.
• Collaborate with the Head Baker on new recipe development and improvements.
• Any other ad-hoc duties assigned by team leader.

Requirement:

• Formal culinary or baking education is a plus.
• 5-8 Years of Proven experience in a bakery or culinary setting.
• Knowledge of food safety and sanitation regulations.
• Strong attention to detail and precision in baking techniques.
• Ability to work in a fast-paced environment and meet production deadlines.
• Excellent communication and teamwork skills.
• Flexibility to work early mornings, evenings, weekends, and holidays.

Work Shift Timing:

• 11:00pm - 8:00am
• 7:00am - 4:00pm

WhatsApp: +65 90820021 (Kyler)

Email: [email protected]

$5,500 - $8,000
Working location: Holland area
6 days Mon to Sat (8 hours +2 hours break daily)

Responsibilities:

• To liaise with maids, chef, drivers and manage housekeeping at home.
• Other duties as assigned.

Requirements:

• Degree in Hospitality / Hotel management is preferred.
• Prior experience in hotel management/cabin crew/personal butler or service line management will be an advantage.

The Supreme HR Advisory Pte. Ltd | 14C7279

Gan Kai Le | R23112683

Our client is an established company in Hospitality industry. Due to their current expansion plan, they are looking for a Secretary to CEO to join their Admin Team, in hopes of developing the current high performing team. They are located in the West area – easily accessible.

Duties:

• Provide full spectrum of secretarial support to Director
• Taking detailed meeting minutes and creating presentations.
• Managing corporate communications and preparing presentations.
• Handling specific payment tasks on behalf of the CFO.
• Schedule internal/external conference meetings and company events
• Manage virtual platforms and social media account
• Attend to personal matters for Director and family
• Perform any other ad-hoc tasks assigned

Requirements:

• Degree in any discipline with minimum 5 years of experiences

Interested candidates who wish to apply for the advertised position, please email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Our Client

Our client is a SGX-listed trust with predominant portfolio of income-producing real estate which is used primarily for hospitality and/or hospitality-related purposes, located in the U.S.

Your Role

This role reports to Head of Finance with the following responsibilities:

• Assist CEO and Head of Finance in overseeing the financial activities, ensuring that accurate financial information are reported in an appropriate and timely manner.
• Perform group consolidation and prepare monthly and quarterly reports for Management.
• Review the works of the finance team, ensuring that the financial information used in statutory financial reports are in full compliance to the Group’s regulatory financial reporting requirements and the relevant accounting standard.
• Oversee the preparation and review of financial information used in public announcements in respect of quarterly/half-yearly financial results.
• Prepare all public announcements for review and approval by Management.
• Evaluating new financial reporting requirements, accounting standards and coordinating and liaising with external professionals (eg auditors and tax advisors).
• Oversee the preparation of the quarterly Audit & Risk Committee and Board Meeting, leading the co-ordination in the quarterly exercise.
• Work closely with asset management team to support operations, ensuring compliance with the Trust Deed, Property Fund Guidelines, Operating Memorandum and other legislative and regulatory requirements (eg Property Manager Agreement).
• Review tax returns and monitor the tax agent’s responses to the authorities.
• Work closely with asset management and property management team to lead the co-ordination of the annual budget exercise.
• Work closely with CEO and Head of Finance to monitor and review matters relating to hedging strategies, financing and re-financing arrangements.
• Liaison with Bankers, Internal & External Auditors, Corporate Secretary, Unit Registrar and Tax consultants etc.
• Undertake ad-hoc projects and perform pro forma financial analysis, in particular for acquisition and disposition projects.
• Ad-hoc accounting, financial and administrative assignments from CEO and Head of Finance.

Your Profile

• At least 10 years or more years of accounting and financial analysis experience in relevant sectors (e.g. REIT, real estate or asset management) with prior audit experience. Recent years in managerial position level or experience in a regional head office position are prerequisite.
• Degree in finance/accounting/business or equivalent qualification and preferably a Certified Accountant.
• Knowledge of finance, accounting, tax and budgeting, and keep abreast of any changes in accounting standards, taxation and management to audit/tax advisors.
• Regional and/or listing experience would be preferred.
• Familiar with Microsoft Office, in particular Excel.
• Knowledge in SAP system and implement ERP systems would be an added advantage.
• Good interpersonal and communication skills.
• Hands-on, independent and a team player.

As the Assistant Restaurant Manager at IPG Hospitality's upcoming Indian restaurant, you will play a crucial role in supporting the overall operational and managerial functions of the establishment. Reporting directly to the Restaurant Manager, you will contribute to creating a positive and memorable dining experience for our guests while ensuring the smooth day-to-day operations of the restaurant.

Responsibilities:

Operational Excellence:

Assist in overseeing daily restaurant operations, including opening and closing procedures.

Ensure compliance with health and safety regulations and uphold quality standards.

Monitor and manage inventory levels, placing orders as needed and optimizing stock rotation.

Customer Service:

Foster a customer-centric environment by training and leading the front-of-house staff in delivering exceptional service.

Address customer inquiries, concerns, and feedback promptly and professionally.

Collaborate with the team to create a welcoming and enjoyable atmosphere for guests.

Staff Management:

Assist in recruiting, training, and supervising restaurant staff.

Schedule and manage employee shifts to ensure adequate coverage during peak hours.

Motivate and inspire the team to maintain high levels of performance and customer satisfaction.

Financial Management:

Support the Restaurant Manager in budgeting and financial planning.

Monitor sales, expenses, and profitability, implementing cost-control measures when necessary.

Assist in preparing and analyzing financial reports.

Quality Control:

Work closely with the kitchen staff to ensure consistency and quality in food presentation and taste.

Conduct regular inspections to maintain cleanliness and hygiene standards.

Address any issues related to food quality or service promptly.

Training and Development:

Provide ongoing training and development opportunities for staff to enhance their skills.

Foster a culture of continuous learning and improvement within the team.

Event Coordination:

Collaborate with the events team to plan and execute special events or promotions.

Ensure seamless coordination between front-of-house and back-of-house during events.

Qualifications:

Proven experience in a supervisory or managerial role within the restaurant industry.

Strong understanding of restaurant operations, including food and beverage management, customer service, and staff supervision.

Excellent communication and leadership skills.

Knowledge of health and safety regulations and basic financial management.

Ability to work flexible hours, including evenings, weekends, and holidays.

Passion for delivering an exceptional dining experience and a genuine interest in the hospitality industry.

Join us on this exciting culinary journey and be an integral part of creating a memorable experience for our guests at IPG Hospitality's new Indian restaurant!

JOB DESCRIPTION:

We are looking for individuals who have a positive attitude, great initiative, sense of responsibility and well organized to lead a team to join us in pre-opening a boutique hotel, If you love to challenge yourself to strive in daunting situations and managing relationships, you might have found a great opportunity for you to grow and develop!

REPORTS TO: Hotel Manager

RESPONSIBILITIES:

• Cleans guest bathroom/bedroom.
• Replenishes guestroom and bath supplies.
• Replenish room amenities according to the operational standards.
• Ensure security of guest rooms and privacy of guests
• Perform thorough cleaning duties.
• Anticipate guests’ needs, respond promptly and acknowledge all guests, however busy and whatever time of day.
• Maintain positive guest relations at all times.
• Monitor and maintain cleanliness, sanitation and organization of assigned work areas.
• Inspect condition of linens and replace soiled/damaged ones.
• Responsible for the cleanliness and maintenance of his work area.
• Report about any defect in room, any damage & lost of hotel supplies.
• Report about any lost & found item left in checked out rooms.
• Update status of rooms cleaned on assignment sheet, as well as PMS by using room telephone.
• Return and restock cart at end of shift
• Always maintain Trolley in good condition
• Attend Housekeeping briefing.

JOB REQUIREMENTS:

• High attention to details.
• Hotel or serviced apartments experience and knowledge would be an advantage.
• Meet the attendance guidelines of the job and adhere to departmental and company policies.
• A team player and takes initiative to assist other team members when required.
• Well-groomed and professional disposition.
• Commitment to work rotating shift and any day, including weekends and public holidays.
• On-the-job training will be provided for those without relevant experience.

JOB DESCRIPTION:

We are looking for individuals who have a positive attitude, great initiative, sense of responsibility and well organized to lead a team to join us in pre-opening a boutique hotel, If you love to challenge yourself to strive in daunting situations and managing relationships, you might have found a great opportunity for you to grow and develop!

REPORTS TO: Director

RESPONSIBILITIES:

• Manage day-to-day operations and assignments of the hotel; Ensure Front Office team is prepared and well-informed to deliver an exceptional experience from the minute that guest enter the hotel. Ensure Housekeeping team upkeep the appearance and cleanliness of the hotel.
• Interact with guest, manage feedbacks, and customise the responses to evaluate guest satisfaction level and monitor trends with a focus on continuous improvement.
• Manage operating budget, records, contracts, and inventory supplies and develop a network of emergency services and be available for 24 hour/weekend coverage as required.
• Achieve productivity and quality goals by establishing performance goals for employees and providing regular feedback. Ensure all staff are properly trained and equipped with the tools and equipment needed to effectively carry out their job functions.
• Prepare regular and ad hoc management reports
• Maximise room occupancy at best rates and use up-selling techniques to promote hotel services and facilities
• Initiate salary, disciplinary or other staff-related actions in accordance with company rules and policies.
• Ensure a safe and secure environment for guests and employees.

REQUIREMENTS:

• At least 3 years of working experience in managerial capacity is required for this position.
• Candidate must possess at least a Diploma/Degree in Hotel Management or equivalent
• Excellent leadership, communications and interpersonal skills.
• Excellent time-management and general organization skills.
• Positive, innovative approach to problem solving. Presents ideas in a clear, concise, understandable, and organized manner; negotiate, persuade, and modify opinion in order to reach the goals/objectives of the organization.
• Ability to work in a multitasking environment and display grace when under pressure and execute in an efficient manner.
• High level of IT proficiency is required.
• Good command of spoken & written English. Proficiency in other languages will be an advantage

Responsibilities:

• Greet and assist guests with courtesy, addressing needs promptly.
• Maintain cleanliness and organization of food service areas.
• Ensure availability and proper presentation of food and utensils.
• Serve meals according to established standards and portions.
• Adhere to strict hygiene and safety guidelines.
• Perform additional duties as directed by management.

Requirements:

• Minimum 1 year experience in F&B or hospitality.
• Strong interpersonal and customer service skills.
• Familiarity with food service protocols and hygiene standards.
• Ability to multitask in a dynamic environment.

Tyson Jay Recruitment Pte Ltd | EA License No.: 16C7954

Ivan Lim | EA Personnel No.: R1109856

Our client is an established company in Hospitality industry. Due to their current expansion plan, they are looking for a Secretary to CEO to join their Admin Team, in hopes of developing the current high performing team. They are located in the West area – easily accessible.

Duties:

• Provide full spectrum of secretarial support to Director
• Taking detailed meeting minutes and creating presentations.
• Managing corporate communications and preparing presentations.
• Handling specific payment tasks on behalf of the CFO.
• Schedule internal/external conference meetings and company events
• Manage virtual platforms and social media account
• Attend to personal matters for Director and family
• Perform any other ad-hoc tasks assigned

Requirements:

• Degree in any discipline with minimum 5 years of experiences

Interested candidates who wish to apply for the advertised position, please email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

JOB DESCRIPTION:

We are looking for individuals who have a positive attitude, great initiative, sense of responsibility and well organized to lead a team to join us in pre-opening a boutique hotel, If you love to challenge yourself to strive in daunting situations and managing relationships, you might have found a great opportunity for you to grow and develop!

REPORTS TO: Hotel Manager

RESPONSIBILITIES:

• Greet guests upon arrival and provide a warm welcome, setting the tone for their stay.
• Assist guests with check-in and check-out procedures, ensuring efficiency and accuracy.
• Address guest inquiries, requests, and concerns promptly and professionally.
• Anticipate guests' needs and go above and beyond to exceed their expectations.
• Coordinate with other hotel departments to ensure seamless guest experiences.
• Maintain a positive attitude and uphold the highest standards of hospitality at all times.

REQUIREMENTS:

• Previous experience in a customer service or hospitality role is preferred.
• Excellent communication and interpersonal skills.
• Strong attention to detail and organizational abilities.
• Ability to multitask and thrive in a fast-paced environment.
• A passion for delivering exceptional service and creating memorable guest experiences.
• Flexibility to work various shifts, including evenings, weekends, and holidays.

WHY JOIN US:

• Be part of a young and fun team dedicated to delivering outstanding hospitality.
• Opportunity for growth and advancement within the company.
• Enjoy a supportive work environment where your contributions are valued and recognized.
• Experience the excitement of working in a boutique hotel setting with unique challenges and rewards.

about the client

Our client is a retail and lifestyle company with multiple business lines including hospitality and unique F&B concepts. The organisation has a very strong people culture and practice an open-working environment with hybrid work arrangements, and is based in the Central Business District. They are looking for a Payroll and HR Executive to support their singapore operations.

about the job

Reporting to the HR Manager, you will be responsible to:

• Prepare and administer in-house bi-monthly payroll
• Support HR operations including onboarding and offboarding, benefits administration, work pass application and renewal, claims and grants applications
• Maintain and upkeep of employees’ payroll records, reports, taxes and deductions
• Support other HR projects and IT requirements as required

skills and experience required

• Degree/Diploma in Human Resources Management, Business Administration or equivalent
• Minimum 2 years of payroll and HR operations experience
• Self-motivated, able to multi-task and work in a fast-paced and dynamic environment
• Detailed oriented and strong proficiency in Microsoft excel

Responsibilities:

• Oversee daily operations of the front-of-house team, ensuring exceptional guest service.
• Train and mentor staff in customer service excellence and operational procedures.
• Manage scheduling, resolve conflicts, and maintain high team morale.
• Enforce hygiene and safety standards across all service areas.
• Collaborate with management to enhance service quality and efficiency.
• Handle escalated guest inquiries and ensure satisfactory resolutions.

Requirements:

• Proven experience in a leadership role within hospitality or F&B.
• Strong leadership, communication, and organizational skills.
• Knowledge of food safety regulations and customer service best practices.
• Ability to inspire and lead a team in a fast-paced environment.

Tyson Jay Recruitment Pte Ltd | EA License No.: 16C7954

Ivan Lim | EA Personnel No.: R1109856

Our Client is a SGX Listed company in Hospitality industry. Due to business needs, they are now recruiting a Corporate Development Analyst to be part of their Corporate Development team for ongoing transformation projects. They are located in the West Area - easily accessible.

Roles and Responsibilities of Corporate Development Analyst:

• Create financial models, conduct feasibility assessments, perform valuation analyses, and scenario planning to support decision-making processes.
• Support transactional activities including due diligence, negotiations, and deal structuring.
• Aid in the preparation of recommendations, studies, and presentations for senior management.
• Oversee strategic initiatives from project inception to completion.
• Foster relationships with internal stakeholders and external partners such as financial, tax, real estate, and legal advisors.
• Assist in various ad-hoc tasks related to the coordination of Corporate Development functions.

Requirements:

• Degree in Business, Finance, Real Estate, or a related field
• Minimum of 2 years' relevant experience in similar industry
• Experience in hospitality/real estate industry

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

• EA License No: 19C9682
• EA Personnel No: R2198636
• EA Personnel Name: Oh Puey Xin

Job Description:

• Direct, manage and control housekeeping operations and staff, whether insourced or outsourced, to fulfil operational requirements, and adhere to service quality and standards to deliver customer experience and achieve customer satisfaction.
• Ensure all staff follow the company policies, guidelines, work processes and standard operating procedures and provide guidance to junior staff and/or new hires to ensure all staff adhere to the requirements.
• Plan and review daily to ensure sufficient support and manning to meet occupancy demands and sudden surge in occupancy during peak seasons.
• Attend inter-department meetings and liaise across departments to adequately plan and administer housekeeping services and activities.
• Communicate performance expectations in accordance with job descriptions for each position and monitor performance for every quarter performance appraisal and feedback.
• Ensure Housekeeping staff always follow established safety regulations in the use of equipment and supplies.
• Direct Housekeeping staff and/or contracting vendors such as public area cleaning, pest control and laundry in the fulfilment of providing timely housekeeping functions within budget.
• Maintain cleanliness of back offices, perform regular inspections of residents and common areas for sanitation, order and safety. Conduct site-walk daily to ensure the upkeep of the building and public areas.
• Inspect storage rooms, utility, and janitorial closet, etc., for upkeep and supply control.
• Inspect cleaning tools and equipment to ensure they are in functionable condition.
• Practice good inventory management and control to maintain housekeeping supplies and equipment stocks at optimum level to meet day-to-day operational requirements. To raise purchase order timely and understand the fulfilment processes.
• Propose scope of work and maintain contracts and procedures for housekeeping laundry, pest control, public area cleaning and landscaping services. To monitor and maintain good records to support vendor evaluations and renewals.
• Monitor Housekeeping/Laundry services and activities with vendors and ensure monthly billing reconciliation are carried out timely.
• Carry out monthly stock take for household items, cleaning chemicals, guest amenities, linen, etc. in compliance with SOP.
• Cooperate with Front Office/Management Office on guest requests, coordinate and respond promptly to meet service standards and guidelines.
• Support CARE program to rejuvenate our apartments at least once a year.
• To make available a minimum of one show flat of each category for potential viewing by customers. May need to standby VCI units for last minute walk-in bookings, OOO apartments temp-use, etc.
• Support Random Act of Wonders (RAW) to build customer experience.
• Direct and support staff in meeting monthly quota on guest compliments. Work out with team and drive results.
• Process payables efficiently, according to policies and procedures.
• Prepare and plan the Housekeeping's budget and submit to Area General Manager for review and approval during budget.
• Review and plan continuing education opportunities for personal and team growth and development.
• Seek out new methods and principles and incorporate them into existing housekeeping practices for the betterment of business and operational efficiency. Such improvement recommendations will be concurred at group level to ensure all properties are updated and aligned.
• Participate in Housekeeping Task Force at group level to review productivity issues, housekeeping challenges, recommendation and sharing on housekeeping initiatives that promote productivity, process improvement and innovation.
• Enhance Housekeeping CEI score by making good faith effort to recruit, select, develop and retain employees to deliver excellent services to our guests. CEI efforts will be discussed at group level for adoptability and alignment.
• Support shared services which may include but not limited to coaching, mentoring, leading and/or guiding 2 or more junior housekeepers who hold HOD position in their place of work to excel in their Housekeeper role, and to becoming an experienced Housekeeper.
• Require analytical skills to prepare reports.
• Participate in planning, preparation and opening of new serviced residences.
• Prepare manpower budget at group level for budget exercise.
• Perform other job duties and projects as directed.

Job Requirements:

• Diploma or equivalent.
• Minimum 5 years of experience with at least 2 years in similar capacity in Serviced Residences/Hotel Housekeeping.
• Strong in Technical & Operational knowledge.
• Proactive, meticulous and able to perform strenuous activities and handle heavy load.

Our Client is a SGX Listed company in Hospitality industry. Due to business needs, they are now recruiting a Corporate Development Analyst to be part of their Corporate Development team for ongoing transformation projects. They are located in the West Area - easily accessible.

Roles and Responsibilities of Corporate Development Analyst:

• Create financial models, conduct feasibility assessments, perform valuation analyses, and scenario planning to support decision-making processes.
• Support transactional activities including due diligence, negotiations, and deal structuring.
• Aid in the preparation of recommendations, studies, and presentations for senior management.
• Oversee strategic initiatives from project inception to completion.
• Foster relationships with internal stakeholders and external partners such as financial, tax, real estate, and legal advisors.
• Assist in various ad-hoc tasks related to the coordination of Corporate Development functions.

Requirements:

• Degree in Business, Finance, Real Estate, or a related field
• Minimum of 2 years' relevant experience in similar industry
• Experience in hospitality/real estate industry

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

• EA License No: 19C9682
• EA Personnel No: R2198636
• EA Personnel Name: Oh Puey Xin

Our Client:

Our client is a Japanese company in the Food and Beverage Industry, they are actively looking for a Hospitality Trainer to join their team in Singapore.

The Responsibilities:

• Actively advocates for and educates employees on all available training programs
• Demonstrates leadership through exceptional guest hospitality, consistently delivering outstanding customer service, High standard etiquette, and fostering a positive guest experience
• Assists employees in identifying and adopting behaviours that enhance service excellence
• Guarantees that employees continually receive training to comprehend and meet guest expectations
• Utilizes efficient training techniques to ensure employees possess a deep understanding of guest satisfaction and can proficiently demonstrate guest service skills
• Maintains regular meetings with the training team to bolster training initiatives
• Observe the service conduct of employees and offer constructive feedback to individuals and/or their managers
• Identifies performance gaps and works with managers to develop and implement appropriate training to improve performance
• Integrates guest satisfaction as a key element in departmental meetings, emphasizing a commitment to continuous improvement

The Requirements:

• Possession of a Diploma or Degree in Hospitality or Hotel Management, along with a minimum of 3 years of training experience in a global hospitality chain or as a cabin crew
• Capability to train and positively influence trainees
• Collaborative team member with robust business acumen, resourcefulness, and a focus on delivering results
• Flexible in adapting to a rapidly changing and dynamic work environment
• Demonstrate a keen understanding and sensitivity to cross-cultural dynamics, coupled with strong interpersonal skills and an international mindset to facilitate effective collaboration across diverse cultures and organizational levels

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Disclaimer: The Company complies with the Tripartite Guidelines on Fair Employment Practices (TGFEP), including the prevailing guidelines on recruitment. All qualified applicants will be considered for the position regardless of their age, race, religion, nationality, marital status, or family responsibilities. A more detailed discussion of the TGFEP is available on the Tripartite Alliance for Fair and Progressive Employment Practices (TAFEP) website at https://www.tal.sg/tafep.

JO Reference: 100070