Job Description:

• Oversee and manage the performance delivery of facility management service at respective zones

• Provide leadership and guidance to a team of Building Managers, Technical Executive, Quantity Surveyors and Project Managers to ensure day-to-day operations at assigned buildings

• Identify and troubleshoot problems and provide professional advice to the team

• Develop standard operation procedure and internal work flow to maintain smooth operation at sites

• Manage relation to client/ authorities, being the liaising point of contact

• Oversee area budgeting and expenses

•Maintain accurate and up-to-date servicing records, equipment inventory and history records etc for traceability and audit purposes.

•Plan, monitor, inspect and report on the preventive maintenance work and services

•Assist and liaise with HQ supporting staffs on services rendered e.g. Horticultural, ECO, Safety, Project etc.

•Prepare and participate in all audits.

•plan and carry out predictive, preventive and corrective maintenance and follow-up on any defective /malfunction detected in a timely manner. To respond to client / user needs and co-ordinate with in-house technical staff or term contractors to resolve issues.

•Operate and maintain all building services / facilities in good serviceable condition and in accordance to the plan maintenance program to maximize efficiency and minimize maintenance and energy costs.

•Liaise with client representative / user of any concerned building facilities issues.

•Supervise a team of onsite technical executives / contractors and emphasize work place safety.

•Perform safety / routine inspection on general facilities of the client office to ensure office facilities and equipment are operating at optimum level.

•Co-ordinate and supervise minor repairs and breakdown trouble-shooting.

•supervise the performance of contractors in annual electrical power shutdown.

•To maintain accurate and up-to-date equipment history record and analyze for improvement.

•Prepare request for proposal (RFP), technical specification, and scope of works for contract renewal and tender of facilities management services.

•Prepare payment consolidation and tax invoices tracking and expenditure report.

•Prepare monthly report to user.

•Any other ad-hoc assignments assigned by the Management.

Job Requirement:

• Possess an approved tertiary or equivalent qualification and with at least 5 years relevant post graduate experience in Projects & Facilities Management/ Estate Management/ Engineering or Equivalent Singaporean/PR only.

Job Description

1. Recruitment and Talent Management

• Oversee the end-to-end recruitment process, including job postings, candidate screening, interviewing, and onboarding for new hires.
• Develop strategies for talent acquisition and retention to ensure the organization attracts and retains high-quality talent.
• Implement workforce planning and succession planning initiatives to build a strong internal talent pipeline.

2. Employee Relations

• Act as a trusted advisor to employees and management on HR policies, benefits, and employee relations matters.
• Proactively address and resolve employee issues and workplace conflicts, promoting a positive work environment.
• Lead employee engagement initiatives and foster a supportive workplace culture in alignment with the bank’s values.

3. Performance Management

• Manage the performance management process, facilitating goal-setting, appraisals, and development plans for staff.
• Identify training and development needs through performance assessments and collaborate with managers to implement development plans.

4. HR Administration and Operations

• Maintain accurate HR records, ensuring data privacy and compliance with data protection regulations.
• Oversee the processing of HR documentation, including employment contracts, job changes, and terminations.
• Continuously improve HR processes to enhance efficiency and service delivery to employees.

5. Compliance and Policy Development

• Ensure compliance with labour laws, banking regulations, and company policies, keeping up to date with relevant employment legislation.
• Develop, implement, and regularly review HR policies and procedures, promoting consistency and compliance throughout the organization.

6. Compensation, Benefits, and Payroll Processing

• Payroll Processing: Oversee the end-to-end payroll processing, ensuring accuracy, timeliness, and compliance with local tax and labor regulations.
• Manage employee benefits programs, including health insurance, retirement plans, and other perks.
• Conduct market research and benchmarking to ensure competitive compensation and benefits packages.
• Address employee inquiries regarding benefits and manage the annual benefits enrollment process.

7. Leadership and Team Development

• Provide leadership to the HR team, guiding and mentoring junior HR staff members to build their capabilities.
• Foster a collaborative and high-performing HR team environment, focusing on continuous improvement and professional growth.

Job Requirement

1. Minimum of 5-7 years of HR experience, with at least 3 years in a managerial role, preferably within banking or financial services.
2. Proven expertise in talent acquisition, employee relations, performance management, and compliance within a highly regulated environment.
3. Strong knowledge of labour laws, HR policies, and best practices within the banking sector.
4. Excellent communication, interpersonal, and leadership skills to build trust with employees and management.
5. Given that we are a Taiwanese bank; knowledge of mandarin is essential as the role involves preparing email correspondence and periodic reports for overseas branches and HQ in Taiwan.
6. Demonstrated ability to handle confidential information with discretion and uphold a high standard of professionalism.
7. Proficiency in HR systems and data analytics, with strong Microsoft Office skills

Roles and Responsibilities:

• Develop and ensure design of electrical equipment, system and materials submission according to the technical specification particularly in the electrical engineering.
• Planning of project costing and master schedule.
• Determine labour requirements and material resources for construction.
• Management of site activities which include installation, manufacturing, coordination, safety and testing and commissioning to the client’s requirement.
• Coordination with LTA, Consultant, Civil Contractor, System Wide Contractors for the execution of the work inclusive of the testing and commissioning.
• Managed a team of Site Engineers, Supervisors and Sub-Contractors to ensure the site team meet targeted deadlines.
• Support Project Manager in overseeing the planning, execution and construction of the project.
• Establish responsibilities and accountabilities of the construction team so they understand fully of their objectives, goals and expectations to align with the Business goals.

Requirements:

• Possess Degree/Diploma in Mechanical or Electrical Engineering.
• Minimum 5 years of working experience in Construction industry.
• A team player with a strong analytical mind and ability to work independently.

About the role:

We are looking for an Account Manager to drive highest possible revenue and profits with clients across the defined territory, by developing solutions from across the Wiley portfolio of content whilst supporting our clients in achieving their promotional and educational objectives. The Account Manager will collaborate with local, regional and global sales and editorial teams to drive corporate revenue across key therapy/subject areas and with key local and global accounts. Also will need to cultivate strong relationships with clients and identify new business opportunities.

How you will make an impact:

Sales & Account Management

• Acts as a primary point of contact at Wiley for assigned territory

• Maintains regular contact (including virtual or face to face interactions with a defined client base in order to understand the client's marketing/educational objectives.

• Anticipates and understands customer/account needs, feedback and objections, and identifies and explains solutions, often in challenging or complex selling situations

• Uses a consultative selling approach to suggest appropriate solutions.

• Drive a solution-focused client strategy incorporating all revenue streams across both print and online channels

• Maintain accuracy of pipeline and customer insights in Salesforce and deliver accurate and timely forecasts for the territory

Develop & Implement Strategic Account Relationships

• Acquires new customers, builds, and maintains strong business relationships.

• Develop key networks, relationships with senior-executive level customers

• Identify and develop market-based partnerships to extend reach and drive revenue

• Work independently or lead teams to identify, pursue or manage accounts/opportunities with large size/strategic importance/risk of loss

• Represent Wiley at relevant conferences and events to develop potential business contacts.

Drive Account Growth

• Achieve forecasted revenue targets within the territory

• Drive the company strategy by leading business development to meet forecasted revenue targets

• Proactively develop and maintain client relationships through targeted business development and account management within the territory

• Understand emerging market trends and interdependencies impacting customers; leverage understanding to expand relationships

Develops Strong Internal Relationships

• Works with the Wiley Marketing, Project, Editorial, and PITCH team to understand the client's strategies and future direction, to form strategic proposals to their clients

• Liaise closely with Journal Publishing Managers and journal editors in developing and improving our offerings to corporate clients

• Oversee timelines and delivery deadlines with the Projects team and other production teams.

• Develops strong internal relationship management to recruit the required advocacy and support within and beyond the Corporate Sales team to drive business development

• Develops strong relationships with internal departments that are instrumental to delivering on our Corporate Sales objectives (e.g. Customer Success, Sales Operations, Finance, Credit Control)

• Develops and leads colleagues; acts as a role model for those with less experience

Corporate Responsibilities

• Follow all company policies and procedures

• Adhere to department procedures and Sarbanes-Oxley (SOX) workflow control processes, in respect to all work activities, as required for the position

• Use initiative in performing duties and continually review current work practices with a view to recommending efficiency improvements

• Follow company policy and guidelines that support the principles of equal employment and contribute towards a harassment-free work environment

• Follow workplace health and safety guidelines and instructions. Maintain a duty of care towards yourself and others.

What we are looking for:

• A minimum of 8 years working experience in sales and/or marketing.
• Experience in sales and/or marketing in the pharmaceutical, healthcare and or educational sector would be desirable.
• Knowledge and experience of medical information systems e.g. on-line databases, journals and publications, and journal information management would be desirable.
• Has a track record of exceeding financial goals successfully.
• Extensive experience within an industry that advocates for a structured sales approach.
• Broad experience/familiarity across a number of therapeutic areas or scientific disciplines.
• Knowledge of strategic intent and experience in evaluating and interpreting client's brief.
• Willingness to travel 50-60% of the time to visit clients and to attend annual sales conference

Qualifications:

• A recognised Degree by the respective professional bodies, professional institutions or BCA; in Arch, Civil / Structural / Electrical / Mechanical Engineering, Building Science, Quantity Surveying, Environmental Engineering, Project / Construction Management or equivalent.
• Certificate of Competency in Earth Control Measures for Construction Site Personnel will be preferred.
• Certificate in Construction Safety Course for Project Manager conducted by training providers accredited by MOM will be preferred.

Experience:

• Minimum 5 years of relevant post-graduate working experience in the building construction industry, preferably in HDB projects or 3 years of relevant post-graduate project management experience.
• Experience in managing building construction projects, including developing project schedules, risk management, overseeing project budgets, timelines, and compliance with regulations.
• Familiar with the Microsoft Project Management software.
• Familiar with Building Control Act 1989 and its latest revisions, having a working knowledge of the relevant statutory requirements.
• Conversant in contract administration with Public Service Sector Conditions of Contract, conversant with statutory requirements, site management, quality control procedures.
• Knowledge and good understanding of electrical design/installation specifications, site installation, services coordination, code of practice, Authority inspection and handing over.

Duties:

• Full-time on site in performing the project management and day-to-day operations.
• Conduct quality inspections with Architect, Civil & Structural Engineers and Mechanical & Electrical Engineers to implement a comprehensive and effective Quality Assurance System.
• Expect to work overtime, as and when required by the employer/client. Time off in lieu of overtime claim may be granted, on a case-by-case basis.

Work Location:

• Hougang, Kim Tian, Queen’s Road, Empress Road, Ghim Moh

Salary Range:

• “All-in" compensation of $9,000 to $10,000. The "all-in" compensation payable is deemed to be inclusive of the monthly staff salary, bonus, employer's CPF contribution, medical and hospitalization and personal accident insurance, training and administrative support costs and all other costs which are necessary.

• Able to commit overtime and to work at late night hours.
• Recommends maintenance, chemicals, mechanical, electrical, and facility design modifications.
• Responsible for the overall management of all cleaning functions in the venue to ensure a clean, safe, and orderly experience for guests, customers, and workers.
• Ensure to communicate workplace safety precautions to employees.
• Responsible for managing and supervising a cleaning team assigned to buildings, offices, sites, food & beverages and other facilities.
• Oversee the company's facility operations, manage staff, manage office moves and manage janitorial duties, all while remaining in compliance with local, state and federal regulations.
• Coordinate with the company on the implementation of new building projects.
• Operate on machine/process units as assigned.
• Perform trouble-shooting for equipment failures to meet production targets quality standards specifications.
• Perform Preventive Maintenance (Cleaning, Service, Replace)
• Perform product/machine changeover on the line by clearing the previous lot parts, change of materials, tool/die change and minor machine set-up and keying in the necessary information into the machine MES satellite.
• Maintain housekeeping and cleaning of machine and work area to ensure neat, tidy and safe working environment

Job Description

The candidate will be responsible for the following:

• Managing Client relationships

• Managing 4 to 5 design projects concurrently in Yards (including China)

• Providing overall leadership for the project while maintaining a focus on achieving targets efficiently

• Development and presentation of project plans, respond to Clients

• Liaison with the Shipyard, Classification society, Vendors & Clients

• Weekly progress reporting to Client & Management

Desired Profile

Essential requirements for this position are:

· Technical/ marketing skills for shipbuilding industry

· Experience in project management

· Excellent organizational and planning skills

· Strong Leadership and bilingual communication skills in English/ Mandarin

The candidate should have minimum 5 years’ experience in related role in ship design/ shipbuilding industry. Promising candidates with less experience may be considered as Trainees.

Key Responsibilities

• Team Leadership: Lead, train, and manage a team of project and system engineers to handle project management, system commissioning, technical support, and pre-sales.
• Mentorship & Guidance: Provide guidance, allocate tasks, and foster a collaborative work environment.
• Communication: Maintain clear communication within the team and keep members updated on project and company developments.
• Performance Management: Conduct evaluations, set goals, and provide feedback to support team members' growth.
• Collaboration: Work with Sales, Operations, IT, and other departments to ensure alignment of technical activities.
• Product Evaluation & Pre-Sales: Evaluate new products, assist Sales in pre-sales/tender bids, and manage project budgets.
• Safety & Compliance: Ensure compliance with safety and quality standards.

Job Requirements

• Education: Degree in Engineering (preferably Electronics) or equivalent.
• Experience: 5-8 years in the Security Industry, with experience managing a team of 5+ engineers.
• Skills: Strong planning, communication, problem-solving, and project management abilities.

· Bachelor’s degree in a related field or equivalent experience

· Minimum of 5 years of experience in installation management or a related field

· Proven track record of successfully managing installation projects

· Strong organizational and time management skills

· Experience in installation of equipment and systems

· Knowledge of installation guidelines and procedures

· Familiarity with safety and quality standards

· Proficient in use of relevant software and tools

· Familiarity with installation tools and equipment

· Excellent communication and organizational skills

· Strong problem-solving and decision-making abilities

have more than 2 years of experience, able to do event proposal, work late and work hard and to be a detail person for costing and pricing for client

- have creative ideas for tell designer to do artwork design for proposal

- able to work on the project with tight budget

- able to work on weekends

- able to work with vendors, manage setup of event, handle the event with client expectations, handle vendors for all dismantle

- able to do post event report

day to day ops

ordering

cashier

good customer service

able to do bar

able to get along well with staff and manager

6day work week

off on weekday

able to do upselling

shift work night and morning

follow sop/house rule

able to maintance and give good customer service to customer

able to do cleaning of outlet

Job Description

-Manage day to day operations and ensure smooth running of Tree Art campus.

-Proactively engage customers and build good rapport through understanding of students and their progress development.

-Engage in effective sales pitch through familiarising with Tree Art curriculum and programme.

-Support management in planning and executing strategies to increase sales.

-Plan, organise and communicate to customers on the various programme and campus events.

-Serve as customer’s main point of contact and manage communication platforms.

-Responsible for customer enquiries, student enrolment and post-sales services.

-Coordinate class schedule and arrange for replacement teachers when necessary.

-Monitor student attendance and follow up to arrange for makeup lesson.

-Perform administrative duties including maintaining ERP, student records and tracking withdrawals.

-Share expertise and provide guidance to direct report.

-Motivate and work as a team in the achievement of service excellence and centre targets.

-Liaise with landlord on updates.

-Perform any other duties and responsibilities as assigned by the Operations Director.

Qualification:
-Minimum Diploma in Business, Marketing, or a related field.
-Sales experience in industries such as beauty, cosmetics, or retail services is highly desirable.
-Fresh graduates with a strong sales acumen are welcome to apply.
-At least 1 year of relevant experience in sales, hospitality, marketing, or education.
-Proficient in Microsoft Office (Excel, Word, PowerPoint).
-Excellent communication and interpersonal skills.
-Meticulous, organized, and able to multitask.
-Prior experience working with children is an added advantage.

Working Hours (43 hours per work week):

-Mon : off
-Tuesday - Friday : 1.30pm - 7.30pm
-Saturday and Sunday: 9.00am - 7.30pm

Job Description & Requirements

Duties and Responsibilities

• Coordinate daily Front of the House and Back of the House restaurant operations

• Delivering superior food and beverage service and maximizing customer satisfaction

• Responding efficiently and accurately to restaurant customer complaints

• Regularly review product quality and research new vendors

• Organize and supervise shifts

• Appraise staff performance and provide feedback to improve productivity

• Estimate future needs for goods, kitchen utensils and cleaning products

• Ensure compliance with sanitation and safety regulations

• Manage restaurant’s good image and suggest ways to improve it

• Control operational costs and identify measures to cut waste

• Create detailed reports on weekly, monthly and annual revenues and expenses

• Promote the brand in the local community through word-of-mouth and restaurant events

• Recommend ways to reach a broader audience (e.g. discounts and social media ads)

• Train new and current employees on proper customer service practices

• Implement policies and protocols that will maintain future restaurant operations

• Ensure strict compliance with all relevant Hygiene and Safety legislation and requirements

• Manage the external food hygiene consultant, and the resulting reports

• Assist in the planning and implementation of new ideas and menu specifications each season, working closely with Central Support to ensure they fit with guidelines and are to the high quality our guests expect

• They will also take line ownership of the Corporate Event menus, signing them off seasonally, in conjunction with the Corporate Events Manager.

Requirements

• Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager or similar role

• Proven customer service experience as a operation manager

• Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff

• Familiarity with restaurant management software, like OpenTable and Peach Works

• Strong leadership, motivational and people skills

• Acute financial management skills

• B.Sc degree in Business Administration; hospitality management or culinary schooling is a plus

We are one of the anchor operators in delivering primary care service to migrant workers and this clinic is now looking for a Clinic Manager to perform the following (but not limited to) duties;

• Working together with the Ops Manager to ensure smooth day-to-day operations of the clinic.
• Oversee the management of the Primary Care Plan, such as attending to customer feedback, enquires, purchase, enrolment, termination and etc.
• Enhance quality control and ensure processes and workflow are constantly improved to ensure work efficiency.
• Manpower planning and rostering.
• Ensure sufficient clinic general and medical inventories.
• Ensure the clinic complies with all the relevant regulations.
• Working closely with the relevant authorities, such as the Ministry of Manpower (MOM), and the Ministry of Health (MOH).
• Preparation of reports and other administrative duties.
• Will be involved in managing satellite clinics.
• Any other ad-hoc duties assigned

Requirements:

• Minimally a diploma in Business Management or related fields.
• Minimally 4 years of relevant experience, preferably in a clinic setting. Applicants with strong profiles may be considered for a senior role.
• Good interpersonal skills and strong leadership qualities
• Positive, self-motivated, and results-driven.
• Tech-savvy

• Responsible in doing full spectrum of HR functions
• Assist in all HR deliverables on performance management, annual increment, leave management
• At least 2 years of experience.
• Collect and update our database with new hire information (e.g. employment forms and contact information)
• Manage and track employees' Annual Leave (AL) to ensure accurate records and monitoring.
• Oversee the day-to-day office operations to ensure smooth functioning.
• Coordinate with the infrastructure department on all office equipment.

Qualifications

Minimum Qualifications

• Master's degree in Business Administration, HR, or a related field.
• Strong organisational and time management skills.
• Proficiency in managing procurement processes and vendor relationships.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and office management software like G Suite, Slack, or similar tools.
• Ability to handle multiple tasks, including surveys, documentation, and office equipment management.
• Excellent communication skills

Responsibilities:

• Review and approve construction drawings, specifications, and designs to ensure that they meet project requirements and industry standards.
• Ensure that all work is performed in accordance with industry standards, company policies, and contractual requirements.
• Communicates effectively with project teams, consultants and subcontractors to identify needs and evaluate alternative Project solutions.
• Attend meetings as required to ensure the compliance with the overall project standards, procedures requirements and resolved issued.
• Lead and motivate project teams, fostering a collaborative and productive work environment.
• Regularly inspect the site progress and provide guidance to the project and construction management teams on best practices and efficiencies on scheduling and processes.
• Review and endorse subcontract documents, progress & variation works claims to customers.

Requirements:

• Degree in Civil Engineering / Construction Management, or a related field
• At least 8 years of relevant working experience at managerial level in the Civil / Building/ Construction Industry.
• Strong communication skills, as well as the ability to visualize issues and effectively communicate with others.
• Outstanding organization, coordination and leadership skills.
• Excellence in verbal and oral communication skills.

Job responsibilities:

1. preside over the daily production and operation management of the company, be responsible for the safe operation of the company, organise and implement the resolutions of the head office, and report the implementation status to the head office;

2. organise and implement the company's annual business plan and investment programme, organise and implement the company's development strategy, explore market opportunities, and lead innovation and change;

3.To draw up specific programmes for setting up and adjusting the company's internal management bodies;

4.hosting, promoting key management processes and regulations, timely optimisation and adjustment of organisations and processes, leading the creation of a corporate cultural atmosphere, improving the corporate identity system, shaping and strengthening the company's values;

5.Continuously optimise the company's human resources allocation, and continuously improve the company's overall organisational capacity;

6. Representing the company externally to handle business within the scope of responsibilities;

7. Other matters authorised by the head office.

• Strategically plan and manage logistics, warehouse, transportation and customer services
• Direct, optimize and coordinate full order cycle
• Liaise and negotiate with suppliers, manufacturers, retailers and consumers
• Keep track of quality, quantity, stock levels, delivery times, transport costs and efficiency
• Arrange warehouse, catalog goods, plan routes and process shipments
• Resolve any arising problems or complaints
• Supervise, coach and train warehouse workforce
• Meet cost, productivity, accuracy and timeliness targets
• Maintain metrics and analyze data to assess performance and implement improvements
• Comply with laws, regulations and ISO requirements

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Implementing new sales plans
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status
• · Identifying opportunities and strategies to increase sales.
• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.
• The ability to understand and follow company policies and procedures.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends)

Established in 2001, Nanyang Institute of Management ("NIM") is a forward-looking premier education provider in the region. At NIM, we focus on "Nurturing Today for Tomorrow" with a student-centric culture that places learning needs above all else. We pride ourselves on the ability to offer an environment that is geared towards achieving academic and teaching excellence while nurturing our students as a whole.

We have an exciting career opportunity for the position of Accounting Manager and invite talented individuals to join us.

Job Description:

• Lead and manage the team in day-to-day operations, including accounts payable & receivable, payroll and financial reporting.
• Develop and monitor annual budgets in alignment with the institution's strategic goals.
• Prepare monthly. quarterly and annual statements, ensuring accuracy and timely reporting to the management.
• Conduct analysis to support the planning of future academic programs and initiatives.
• Implement and monitor department policies, procedures, and internal controls.
• Collaborate with heads of departments to forecast and optimise resources.
• Ensure compliance with statutory regulations and reporting standards.
• Manage cash flow and optimise department operations to support the institution's growth.
• Perform other tasks as directed by the President.

Requirements:

• Bachelor or Master's degree in Accounting or related field.
• Professional certifications such as CPA (Certified Public Accountant) or CA (Chartered Accountant).
• 5 years of progressive accounting management experience, within an international private education setting.
• Comprehensive knowledge of Singapore's financial regulations and accounting standards.
• Comprehensive knowledge of EduTrust (GD Ver. 4) is highly preferred.
• Strong business acumen, financial analysis, forecasting and budgeting skills.
• Ability to handle confidential information with discretion.
• Ability to be operationally hands-on, proactive mindset, and committed to delivering results within stipulated timelines.
• Immediate availability or short notice is highly preferred.

The Team:

Account Managers are one of three positions across the Client Success department - Senior Account Managers, Account Managers, and Client Success Representatives. Each role serves as an integral element of support across the Client Services organization, working to build and maintain strong, long term client relationships, through seamless Onboarding, Account Management, Product Support, and Managed Services Operations.

The Role:

Account managers are responsible for the end-to-end client experience for the book of clients assigned to them. They are the ultimate owners of the client and responsible for their outcomes. They are both client experts and Enfusion experts to champion their client’s success at Enfusion. Account managers will work closely with client onboarding, product support and technology to deliver value-added solutions and a world-class experience for our clients.

What You’ll Do:

• Ensure client’s BAU activities are in good order and all commitments and deliverables are being met by maintaining and reviewing daily client dashboards and closely monitoring open issues
• Manage and maintain client profile details in a centralized CRM tool which includes AUM, strategy, assets traded, end-to-end functions utilized, key stakeholders and third-party relationships
• Act as an escalation point and subject matter expert for any client issues ensuring accurate, organized and timely resolution
• Work closely with client onboarding, product support and technology teams to deliver cohesive solutions that follow industry and system best practices
• Provide consultation on workflows and identify potential opportunities to expand relationship
• Proactively monitor client health via scorecards and develop remediation plans when necessary
• Conduct quarterly meetings with clients to obtain feedback on overall satisfaction
• Ensure clients are successful in meeting their goals with Enfusion and are in a referenceable state

What You’ll Need:

• 5+ years of relevant industry experience (preferably at buy-side, sell-side, admin or competitor) or 3+ years of Enfusion platform experience
• Bachelor’s degree required - Finance, Accounting, Economics, Financial Math or related fields is preferred.
• Strong understanding of investment management workflows and operations
• Organized, motivated performer; willing to learn technical and operational competencies
• Ability to cultivate and foster strong relationships with key client stakeholders
• Capable of independently managing clients with effective written and verbal communication
• Strong collaboration & team building skillset
• Ability to manage competing priorities and competent in planning systematically
• Strong problem solver with the ability to break down problems to their core issues and develop pragmatic, workable solutions
• Very strong execution and delivery focus – gets things done

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Key Responsibilities:

1. Sales Strategy Development:Create and implement comprehensive sales plans to achieve revenue goals.
   Analyze market trends and competitor activities to identify opportunities for growth.
   
2. Team Leadership:Manage and mentor a team of sales representatives, providing guidance and support to enhance performance.
   Conduct regular training sessions to improve team skills and product knowledge.
   
3. Client Relationship Management:Build and maintain strong relationships with key clients and stakeholders.
   Address customer concerns and feedback to ensure high levels of satisfaction.
   
4. Performance Monitoring:Track sales metrics and prepare regular reports on performance against targets.
   Use data analytics to evaluate team performance and adjust strategies as needed.
   
5. Collaboration:Work closely with marketing and product development teams to align sales strategies with business objectives.
   Participate in the development of promotional campaigns and initiatives.
   
6. Budget Management:Oversee the sales budget, ensuring resources are allocated effectively to maximize return on investment.
   

Job Title: Office Manager

Location: Central CBD

Mode: On-site working

Our client is a a private investment management firm that pride themselves on their commitment to excellence and professionalism in the private investment sector. The team is dedicated to fostering a collaborative and discreet environment that upholds the highest standards of integrity.

We are seeking a highly organized and professional Office Manager to oversee the daily operations of our office. This role is crucial in ensuring that our workplace runs smoothly and efficiently. The ideal candidate will be the first point of contact for visitors and clients, embodying our company values of discretion and professionalism.

Key Responsibilities:

Reception Duties:

• Greet clients and visitors warmly and professionally at the reception.
• Manage incoming calls and direct them to the appropriate personnel.
• Maintain a clean and welcoming reception area.

Office Administration:

• Oversee day-to-day office operations, ensuring all systems are running efficiently.
• Coordinate meetings, appointments, and travel arrangements for team members.
• Manage office supplies and inventory, ensuring the office is well-stocked and organized.

Communication:

• Serve as the primary point of contact for internal and external communications.
• Handle sensitive information with confidentiality and discretion.
• Foster a positive office environment, promoting professionalism and teamwork.

Facilities Management:

• Liaise with vendors and service providers to maintain office equipment and facilities.
• Ensure compliance with health and safety regulations.

Qualifications:

• Proven experience as an Office Manager or in a similar administrative role, preferably within the finance or investment sector.
• Exceptional organizational skills and attention to detail.
• Strong communication and interpersonal skills, with a professional demeanor.
• Ability to handle confidential information discreetly.
• Proficiency in spoken Mandarin as you will be liaising with some external suppliers
• Proficiency in Microsoft Office Suite and office management software.
• Strong problem-solving skills and ability to work independently.

What We Offer:

• Competitive salary and benefits package.
• A professional work environment with opportunities for growth.
• The chance to work with a dedicated team in a prestigious firm.

Please apply via LinkedIn or send in your CV to [email protected]

Know someone that could be good for the role? Drop us their details at [email protected] and you may stand a chance to receive our Referral Package of S$500 voucher upon successful placement.

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Government Solutions Business Unit is looking for a Project Manager

Internal Code: A24093

What will you do?

• Manage IT projects from award of tender to delivery and maintenance, while keeping time, quality and costs constraints under control
• Develop overall execution plan & ensure the roles and responsibilities, deliverables and schedule are clearly communicated to the team members and customers
• Manage development phases of the project, i.e. plan, assign and track progress of development
• Document project specifications and design and implement system based on requirements gathered
• Maintain excellent client relationship with the customer
• Conform to best-practice Project Management processes and documentation
• Technical Presales
• Engage customers in the study and analysis of their requirements and customise solutions according to their needs
• Do presales demonstrations & presentations at the customer’s side
• Provide technical inputs to tenders and proposals
• Assist in preparing sales kits
• Oversee the setup and maintenance of demo sites and systems from ground up.

What are we looking for?

• At least 5 years of IT Application PM experience in recent years.
• Well versed in Agile and Waterfall methodologies and execution
• Recent relevant experience in Vendor and Contract Management, Change Management / Service Request Management, Problem/ Incident Management.
• Strong analytical, conceptualisation and problem-solving skills.
• Ability to take a broad, strategic perspective as well as drill deep to understand business needs and challenges.
• Results and customer oriented.
• Effective communication skills.

It will be advantageous if you have:

• Relevant experience in supporting Government Projects.
• Exposure in managing project budget, timeline as well as scope.
• Experience in supporting applications operations.
• PM certifications, SCRUM master certification and/or practical experience with Agile Methodologies, tools and delivery.
• A strong understanding of cloud services, including AWS (Amazon Web Services) and Microsoft Azure.
• A proven track record of managing government/complex projects from inception to completion, ensuring they are delivered on time, within scope and budget.

What do we offer?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, sex, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

• Report to Sales Director
• Identify sales opportunities by identifying client's requirement
• Research and develop sales opportunities and plans
• Build and maintain good rapport with existing, potential clients, channel partners and working partners
• Present and prepare proposal/quotation to clients
• Present Monthly Sales Report
• Manage clients’ expectations and our services to achieve sales target
• Keep track of all sales opportunities and work with superior to ensure that the contracts are generated in a timely manner
• Check contracts and invoices to ensure information are accurate before sending to clients
• Achieve monthly sales target subjected to remuneration package
• Ad-hoc tasks allocated by Sales Director
• Preferably with Class 3 license
• Valid sales experience would be an advantage