Job brief

We are looking for a responsible Delivery Driver to distribute products promptly to our customers. You will represent our company in a professional and cost-effective manner to increase our profitability and customer satisfaction.

Responsibilities

• Pick and deliver company products items to different addresses as assigned.
• Follow the given schedule and be time-bound on the job.
• Follow the prescribed routes most convenient for delivery.
• Pick, load and unload the products as needed.
• Inspect, operate and maintain the vehicle and its cleanliness.
• Collect payments whenever necessary.
• Ensure the customer receives the signs or assist with their racking
• Collect returns and pick up ad-hoc items as necessary
• Follow road safety rules and regulations.

Requirements

• Only Singaporean/SPR may apply.
• Valid professional driver’s license for the required vehicle type.
• Prior experience as a delivery driver.
• Great time management and organization skills.
• Good ability to drive with no prior violations.

Others

Working days: Mon-Fri, 8am to 6pm, with teabreaks and lunch breaks.

Benefits : Company Transport provided at Lakeside MRT, Lunch provided.

Location: Jurong.

Whatspp your resume to + 65 8853 8985

Only shortlisted candidates will be notified

职位简介

我们正在寻找负责任的送货司机，以便及时将产品配送给我们的客户。 您将以专业且具有成本效益的方式代表我们公司，以提高我们的盈利能力和客户满意度。

职责

• 将公司产品项目交付到指定的不同地址。
• 遵循给定的时间表并在工作中有时间限制。
• 按照最方便送货的规定路线。
• 根据需要装载和卸载产品。
• 检查、操作和维护车辆及其清洁度。
• 必要时收款。
• 确保客户收到标牌或协助他们上架
• 收集退货并根据需要提取临时物品
• 遵守道路安全规则和规定。

要求

• 只有新加坡人/SPR 可以申请。
• 所需车辆类型的有效专业驾驶执照。
• 有送货司机的经验。
• 出色的时间管理和组织能力。
• 良好的驾驶能力，没有违规行为。

其他

工作日：周一至周五，上午 8 点至下午 6 点，有茶歇和午休时间。

福利：在 Lakeside MRT 提供公司交通服务，提供午餐

地点：裕廊

Whatspp你的简历到+ 65 8853 8985

只有入围者才会被通知

Responsibilities

• Ensure compliance and effectiveness of standards;
• Ensure verification of raw material and packaging material specification;
• Carry out analysis of products, testings and r&d;
• Maintains HACCP/ISO/FSC22000 system, document and process control;
• Liaising and facilitating auditing (Internal/External);
• Contribute to continuous improvement;
• Ensure quality by analyse yield report, develop quality assurance framework and manage non-compliance quality cases; and
• Any other ad-hoc duties/tasks as assigned by superior

Requirements:

• At least a Diploma in Food Science/food related/food process;
• Knowledge in HACCP, ISO, FSC2200 and Food Safety auditing is preferred;
• Good communication skills - both written and verbal;
• Good analytical skill and detail-oriented;
• Meticulous, organised and self-starter;
• Person of high integrity and good interpersonal skill;
• Able to work independently and as well as a team; and
• Bilingual. (To liaise clients with in other languages)

Working Hours: Mon-Fri, 8.00AM - 6.00PM.

Working Location: West, near SPH.

Transportation into company at: Lakeside MRT from Mon to Sat.

Lunch provided.

To apply, please kindly email your updated resume by clicking Apply Now or call us at 6265 9911 or whatapp us at 8853 8985 for more information.

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities/considerations.

Job Description:

1. Issue accurate invoicing and order placement with the departments.
2. Customer interaction includes online platform messengers, live chats, emails and Whatsapp.
3. Problem solving skills needed, to be able to quickly resolve customer complaints that may arise from time to time.
4. Assist the sales team to provide quotations and other admin tasks.
5. Ability to work in a team.

Requirements:

1. Minimum 2 years working experience.
2. Good in spoken and written English.

Working Hours:

Monday to Friday

8am to 5.30pm

Salary will commensurate with ability and experience.

• Responsible for taking orders and serving food and beverages to guests
• Polite friendly and well grown
• Verifying the identification and of any customers who order alcoholic beverages
• Submit food orders to the kitchen staffs
• Ensure customers satisfied with their meal
• work with kitchen staffs to resolve any complaints and process customer payments

Job Scope

· Responsible for month end closing, assist with budgeting and forecast activities.

· Manage and coordinate with tax agents and external accountant engaged to handle any part of the accounting work

· Prepare GST report and filing

· Monitor cash flow and maintain cash controls

· Prepare and submit monthly reports as required

· Prepare AR Aging report and monitor collections

· Ensure payments to vendors or any other external parties are properly authorized and supported with adequate information

· Any ad hoc duties as and when assigned by the Management

Requirements

• At least a Diploma in Accounting or similar discipline.
• At least 5 years of relevant working experience preferred
• Intermediate to advanced knowledge of Microsoft Office (Word/Excel/PowerPoint) is fundamental
• Experience using AutoCount Accounting Software is an advantage

· Good interpersonal and communication skills

· Good command of English and Chinese languages (both written and spoken)

• Positive working attitude.

Able to manage deadlines

(1) Experienced in F&B operations for at least 2 years.

(2) Independent with initiative.

(3) Maintain daily and monthly reports of outlets.

(4) Preparation of profit/loss statements.

(5) Purchasing of materials if required.

(6) Sourcing for clients to rent stalls.

(7) Daily operations of outlets.

• Responsible for taking orders and serving food and beverages to guests
• Polite, friendly and well grown
• Verifying the identification and age of any customers who order alcoholic beverages
• Submit food orders to the kitchen staffs
• Ensure customers satisfied with their meal
• Work with kitchen staffs to resolve any complaints and process customer payments

Responsible for taking orders and serving food and beverages to guests

Polite, friendly and well groom

Verifying the identification and age of any customers order alcoholic beverages

Submitting food orders to the kitchen staff

Ensure customer satisfied with their meal

Work with kitchen staff to resolve any complaints and process customer payments

We are hiring Barista-cum-service crew for our cosy neighborhood plant-based cafeteria – Soul Kind Café! At our café, we serve vegetarian and vegan Asian fusion cuisine. We are looking for customer service-oriented individuals with the right attitude to join us!

Job Description

• Main responsibility is barista duty
• Provide friendly, excellent, and professional service to our customers to ensure they have an enjoyable and pleasant experience
• Responsible for handling and serving food and beverages to customers (only during peak hours)
• Cashiering duties (only during peak hours)

Requirements

• Positive and can-do attitude
• Customer service-oriented individual
• Possess good interpersonal communication skills
• Must-have barista experience and able to do latte art

Job Description:

• Manage large amounts of incoming phone calls
• Handle customer complaints, provide appropriate solutions and alternatives within time limits; follow up to ensure resolution
• Issue accurate invoicing and job production order.
• Building sustainable customer relations to deliver optimal sales and aftersales support to our clients. Customer interaction includes online platforms messengers and live chats.
• Managing delivery routes of drivers according to incoming orders
• Ability to effectively work with a team.
• Problem solving skills needed to be able to quickly resolve customer complaints and other issues that may arise from time to time.
• Staying up to date with multiple product knowledge and understanding customer needs across different services and assisting them.
• Possess a fair knowledge on how to use the computer system and its basic application.
• Daily Ad-hoc tasks assigned

Job Description

• Follow the instructions of the supervisor to participate in daily production operations.
• Assist in production line by preparing raw materials into ready ingredients.
• Assist in sorting and packaging of processed food.
• Generate product labelling ensuring accuracy.
• Observe and maintain safety levels with particular attention to machinery and electrical equipment.
• Follow standard working methods, quality procedure, process and safety guidelines.
• Perform other ad hoc duties instructed by immediate superior.

Requirements

• WSQ Certification in Food Safety and Hygiene.
• Prior Working Experience in a Food-Related Industry.
• Able to handle raw meat products.
• Must be physically fit and strong as the job requires carrying of stocks and long hour standing environment.
• Able to work in a fast-paced environment.
• Able to work independently if required with minimum supervision.
• Willing to work in Tuas area.
• 5 Day Work Week. Able to work on Public Holiday if needed.

Job Description

• Usage of band-saw machine to cut frozen meat.
• Cleaning and maintenance of working tools / equipment to maintain a sanitary work environment.
• Follow the instructions of the supervisor to participate in daily production operations.
• Assist in production line by preparing raw materials into ready ingredients.
• Assist in sorting and packaging of processed food.
• Generate product labelling ensuring accuracy.
• Observe and maintain safety levels with particular attention to machinery and electrical equipment.
• Follow standard working methods, quality procedure, process and safety guidelines.
• Perform other ad hoc duties instructed by immediate superior.

Requirements

• WSQ Certification in Food Safety and Hygiene.
• Prior Working Experience in a Food-Related Industry.
• 1 Year Prior Working Experience with a Band-Saw.
• Familiar with food handling and handling process.
• Must be physically fit and strong as the job requires carrying of stocks and long hour standing environment.
• Able to work in a fast-paced environment.
• Able to work independently if required with minimum supervision.
• Willing to work in Tuas area.
• 5 Day Work Week. Able to work on Public Holiday if needed.

We are hiring service crew for our cosy neighborhood plant-based cafeteria – Soul Kind Café! At our café, we serve vegetarian and vegan Asian-fusion cuisine. We are looking for customer service-oriented individuals with the right attitude to join us!

Job Description

• Provide friendly, excellent, and professional service to our customers to ensure they have an enjoyable and pleasant experience
• Serving food and beverages to customers
• Cashiering duties including closing the register at the end of the day – filling in the closing forms and settling all modes of payment
• In charge of the daily handling of cash revenues and the float. This requires you to be detail-oriented in counting the daily sales and float, as well as being customer oriented to process various modes of payment
• Inventory management
• Always maintain cleanliness and organization of the cafeteria
• Ability to upsell and collect feedback from customers on their meal and service

Requirements

• Positive and can-do attitude
• Customer service-oriented individual
• Possess good interpersonal communication skills

Principal Responsibilities

• Accountable for compliance with safety, health, environmental, quality and relevant industry standards.
• Responsible for the maintenance of Electrical, Instrument and Analyzer in the plant
• Responsible for trouble shooting the plant Electrical, Instrument and Analyzer issues
• Accountable for supporting the MOC process
• Responsible for ensuring Permit to Work process is followed and adhered before it is approved
• Responsible for compliance to all Procedures, Routines, Logs and other Operational Processes
• Responsible for providing technical support during pre-commissioning/commissioning and start-up
• Work closely with the Maintenance Team to resolve day-to-day Electrical, Instrument and Analyzer problems
• Work with Maintenance Team to supervise and implement the works according to the schedule and requirements
• Support process improvement, productivity and reliability projects
• Able to identify the different types of instrument cables and work according to the specifications
• Basic Knowledge about different types of control valves/Field transmitters-construction and
• maintenance.
• Must be familiar with test equipment like Multimeter, Loop calibrator, Pressure calibrator etc., Able to troubleshoot the instrument loop problems.
• Able to work long hours during emergencies to complete the work.
• Attend to emergency call-out and provide night-shift support during plant start-up and shut-down period
• Accountable for the supervision and execution of day to day Electrical, Instrument and Analyzer maintenance activities including PM / CM
• Accountable for the planning, supervision and execution of maintenance and TAR Electrical, Instrument and Analyzer activities
• Responsible for pre-comm & commissioning activities for new projects
• Participate in audits (internal & external) and accountable in closing corrective action items
• Participate in Root Cause Analysis investigation and accountable in closing action items
• Appointed as acting Site Supervisor when situation arises
• Any other day to day operational matters as required

Requirements

• At least 3 years Operational experience with demonstrable exposure to process plant operations and site-based activity or equivalent.
• 5 years E&I experience in Chemical Process Plant.

Job responsibility

• Perform general administrative duties (updating, scanning, printing, mailing, filing)
• Prepare and send invoices to customers.
• Verify the accuracy of invoice information.
• Ensure that invoices are coded correctly.
• Maintain accurate records of all invoices and payments.
• Maintain and update customer records, ensuring accurate billing and contact information.
• Research and resolve discrepancies in invoices.
• Tracking payment and processing bills.
• Respond to customer inquiries.
• Collaborate with various departments to gather necessary information for invoicing purposes.
• Undertake ad-hoc duties assigned by Management

Job Requirements

• Minimum Diploma holder in any field
• Good knowledge in AutoCount, would be an advantage
• Proficiency in MS Office
• Strong communication skills
• Positive attitude
• Able to work under time pressure

Working day

Mondays to Fridays (full day)

Saturdays (half day)

Reporting to the Trade Marketing Manager you are responsible for planning and executing the trade marketing strategies and plans for the various brands in Frosts Food and Beverage’s portfolio.

The job calls for:

1) Detailed sales analysis of various brands

2) Assistance of Sales Managers for different channels to develop, plan and execute

channel strategies and trade promotions for key accounts and trade channels to

achieve sales objectives.

3) Monitoring of competitor activities and submission of monthly analysis.

4) Working with our Demand Planner to improve accuracy of sales forecast.

5) Identifying sales gaps and work with the respective Channel Sales Managers to

propose close gap measures.

6) Monitoring and evaluation of the effectiveness of trade promotions and in-store

promotions

7) Interaction with Brand Principals.

8) Monitoring and implementing price surveys on selected competitive brands.

9) Supporting new product launches with detailed rollout plans.

10) Any other duties assigned by the Management.

Who are we looking for?

* We welcome Fresh Graduates to apply.

* Graduates from relevant disciplines such as Marketing, Business Administration,

Economics.

* Should be comfortable with numbers and swift with reports

* Strong Interpersonal & Analytical skills

* Good presentation and confident communication skills

* A sense of ownership

* Someone who thrives in a fast paced environment.

* Good team player

* Proficiency in Microsoft Excel & PowerPoint tools

it would be an advantage if you have:

- at least 1 year of Trade Marketing or Category experience in FMCG environment.

- relevant exposure of 1 to 3 years’ experience in any Marketing or Sales function

Working location - Central

Responsibilities:

• For some of our brands, you have to manage the entire process in the planning of procurement, supply chain activities and inventory control
• Prepare Purchase Orders and facilitate customs clearance and all necessary arrangements for smooth inventory replenishment
• Work with sales team and analyse demand pattern to forecast orders and stock levels in warehouse
• Liaise with logistics suppliers to ensure the best quotations for supply chain services
• Manage relationships with vendors, suppliers and contractors that facilitate smooth flow of logistics and storage services
• Perform other duties as may be assigned from time to time

Competencies:

• Entry level candidate are welcomed
• Strong analytical skills
• Good team player in a growing department
• Ability to multi-task and prioritise work schedules
• Proficient in the use of computer applications and systems

General Manager - Operations

Our culture believes in POWERING YOUR POTENTIAL. We provide global opportunities to develop your career, make your community a better place and work with today’s most innovative thinkers to solve the world’s toughest problems.

We believe in flexibility for you to explore your passions while making an impact through meaningful work within our inclusive workforce. That’s what #LifeAtCummins is all about.

We are looking for a talented General Manager, Operations to join our team in Tuas South, Singapore, as part of Singapore’ senior leadership team. This role will be Onsite, and it is required travelling within Singapore.

In this role, you will make an impact in the following ways:

• Develops and implements operational strategies aligned with organizational goals through the customer service and field service managers.
• Engages and collaborates with the various business segments and functions leaders to align on the country’s strategic initiatives to develop shared objectives and resolve cross-functional challenges that may impact organizational success.
• Set challenging goals and manages the business towards the Annual Operating Plan, monitors the branch’s balanced scorecards, profit and loss and asset metrics.
• Implements operating policies and procedures across multiple functional areas including customer service, service operations, finance, quality control, purchasing, Inventory management, and human resources.
• Focuses on enhancing customer satisfaction by ensuring operational excellence and addressing customer concerns.
• Drives strategic projects and initiatives for continuous improvement and to improve operational efficiencies.
• Manages compliance with Health, Safety and Environment standards and audits.
• Develops and motivates people managers. Set challenging work plans and individual development plans, building high-functioning teams, aligned to Cummins’ Values.
• Develops a deep understanding of all of Cummins’ businesses.

Qualifications - External

To be successful in this role you will need the following:

• Builds effective teams - Building strong-identity teams that apply their diverse skills and perspectives to achieve common goals.
• Business insight - Applying knowledge of business and the marketplace to advance the organization’s goals.
• Communicates effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
• Customer focus - Building strong customer relationships and delivering customer-centric solutions.
• Demonstrates self-awareness - Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses.
• Develops talent - Developing people to meet both their career goals and the organization’s goals.
• Drives engagement - Creating a climate where people are motivated to do their best to help the organization achieve its objectives.
• Drives results - Consistently achieving results, even under tough circumstances.
• Financial acumen - Interpreting and applying understanding of key financial indicators to make better business decisions.
• Manages conflict - Handling conflict situations effectively, with a minimum of noise.
• Influence Health and Safety Culture - Champions positive health and safety behaviors by influencing leaders and employees to create the right environment.
• Understand and aligns to Cummins’ Mission, Vision and Values, while learning and exemplifying our Cummins’ Leadership Behaviors.

Preferred Qualifications:

• College, University, or equivalent degree in Engineering, Business or related field required. Advanced degree in Business or related field preferred
• Six Sigma Green Belt certification or Sponsor certification required.
• Significant relevant experience required, including managerial and budgetary experience.
• Engages and collaborates with the various business segments and functions leaders to align on the country's strategic initiatives to develop shared objectives and resolve cross-functional challenges that may impact organizational success.

Compensation and Benefits

• Salary rate commensurate with experience. Flexi benefits, Variable Compensation (bonus). Annual Salary Review. Life Insurance. Medical, Dental / Hospitalization Insurance.

At Cummins, we are an equal opportunity employer dedicated to diversity in the workplace. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, colour, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law.

The Palawan @ Sentosa

The Palawan @ Sentosa is the Shangri-La Group’s first lifestyle and entertainment precinct on Sentosa Island in Singapore. Designed for visitors to explore, play and bond, the iconic beach playground will be home to several new-to-Singapore leisure activities such as gamified electric go-karting and a floating aqua park. Enjoy unique dining experiences at a terraced beach club, a family beach club and gourmet food trucks poised to provide delicious fare along with the perfect setting for friends and families to relish island vibes.

We are looking for Food & Beverage Supervisor to join our Beach Club team!

As the Food & Beverage Supervisor we rely on you to:

• Interact and engage with guests and maintains high quality service standards
• Motivate team members and maintain a high level of team cohesiveness
• Handle guest complaints effectively and professionally
• Consistently looking to increase satisfaction levels for guests
• Support the daily operation in collaboration with the managers, assist with monthly forecasting, weekly schedule, restaurant profitability evaluation etc.
• Take responsibility, in partnership with the managers for the operations look and feel, including but not limited to the overall decor and atmosphere of the outlet / café
• Maintain Food Hygiene and Safety Standards

We are looking for someone who:

• Has a passion for Food & Beverage Operations
• Has strong interpersonal, communication skills
• Believes in teamwork
• Enjoys delivering high quality guest service with a welcoming manner
• Preferably has experience working in either a restaurant or a Bar environment
• A self-starter and a team player
• Willing to work shifts

If you are the right person, what are you waiting for? Click the apply button now and be part of the pioneering team!

We are seeking a highly organized and detail-oriented Account Assistant to join our growing company. In this role, you will be responsible for providing support to our accounting department by performing various administrative and accounting tasks. You should have a strong understanding of accounting principles, a keen eye for detail, and a commitment to accuracy.

Responsibilities:

• Assist with accounts payable and accounts receivable functions
• Reconcile bank statements and other accounts as needed
• Maintain accurate and up-to-date records of financial transactions
• Assist with the preparation of financial reports
• Respond to customer and vendor inquiries regarding payment status and billing issues
• Assist with month-end close processes
• Perform other duties as assigned

Benefits

• Employee discount.
• Bonus.
• Staff Meal Provided.
• Professional development.
• Medical reimbursement.

If you are looking for an exciting opportunity to grow your career in the accounting field, we encourage you to apply for this Account Assistant position. Our company offers a supportive work environment, competitive compensation and benefits, and opportunities for advancement.

Fresh Graduated and no experience are welcome to apply!

If you are interested in applying, please submit your resume to [email protected]. We look forward to hearing from you!

· Full in charge of Machine assembly

· Handling Electrical panel wiring and machine cable routing

· Perform machine testings

· On-site installation & commissioning

· Machinery maintenance, servicing & troubleshooting

· Updating progress of given tasks to department head

· Ensure given tasks complete within given timeline

· Liaising with suppliers, contractors and customers on site installation job

· Documentations as per ISO and Bizsafe standards

· Maintain workshop cleanliness after daily job

Job Purpose:

Mechanics maintain and repair machines, heavy equipment, cranes, and sub-assemblies in the workshop.

Responsibilities:

· Positive outgoing approach and attitude to all tasks

· Maintenance and servicing experience on heavy crawler/mobile equipment, forklifts, MEWPs. Experience working on mobile cranes such as Linkbelt, Tadano, Kato, Sany, XCMG, Zoomlion (highly desirable, however we will train and upskill the right candidate from all mechanical backgrounds)

· Experience working in planned and reactive maintenance environments.

· Strong diagnostic and fault-finding skills.

· Strong time management skills

· High attention to detail with the ability to complete paperwork and service records accurately.

· The ability to pass a medical pre-employment examination.

· Any other ad-hoc duties as assigned by the Company.

Qualifications:

· Possess either NITEC or Diploma in Mechanical Engineering

Experience:

· Minimum 5 years’ experience

Competency:

· Possess valid SG class 3 driving licence is a must.

· Possess valid Class 4 & 5 driving licence will be an advantage.

Job Descriptions:

• Manage a small team to ensure smooth month end close with timely and accurate submission including areas covering General accounting, Accounts payable, Accounts Receivable, Treasury while partnering with various stakeholders to achieve goals. This includes review of journal entries, schedules and reconciliations, and providing guidance and advice on more complex issues regarding actual results.
• Ensure tax compliance, which includes reviewing of GST, withholding tax and corporate tax. legal results budget and forecasts
• Collaborate with cross functional teams. Recommend and lead projects to execute tactical projects and/or improvement initiatives within scope of project deliverables.
• Ensure internal and statutory compliance (e.g., SOX, internal controls, statutory audit, quarterly reporting such as Controller checklist and 10-K report, and corporate secretarial matters)
• Planning and analysis work, involving analyzing ROI (Return on Investment) of expenditures for major Capital projects as well as reviewing balance sheet and legal tax budget and forecasts.
• Other incidental duties
• Report to the board of Directors of the company
• Supervise and lead the finance team and be in-charge of the financial reports of the Group
• Handle and manage all accounting, financing, credit control, audit, taxation and corporate secretarial matters of the Group, including monitoring the cash flow and analyzing the earnings, expenses, inventories costing and overall financial position of the Group
• Directly assist the management on all strategic and tactical matters relating to budget management, cost-benefit analysis, forecasting needs and securing of new funding
• Act as the spoke person for the organization in relation to matters within your scope of duties, as may be required by the Company
• In addition, you shall be responsible for the performing the duties and discharging the responsibilities as may from time to time be assigned to you by the Company

Job Requirements

• Degree in Finance/Accountancy or equivalent
• Minimum 5 years of finance experience in accounting and financial analysis
• Preferably with 2-3 years of audit experience
• Knowledge of finance, accounting, budgeting and cost control, including Generally Accepted Accounting Principles and Standards
• Driven, analytical, hands-on, detailed oriented and able to operate under pressure
• Systems knowledge of SAP, Odoo and Quickbooks is an advantage
• Strong in Microsoft Excel

The Palawan @ Sentosa

The Palawan @ Sentosa is the Shangri-La Group’s first lifestyle and entertainment precinct on Sentosa Island in Singapore. Designed for visitors to explore, play and bond, the iconic beach playground will be home to several new-to-Singapore leisure activities such as gamified electric go-karting and a floating aqua park. Enjoy unique dining experiences at a terraced beach club, a family beach club and gourmet food trucks poised to provide delicious fare along with the perfect setting for friends and families to relish island vibes.

We are looking for Hostess to join our team!

As the Hostess, we rely on you to:

• Support the daily F&B guest booking
• Provide a high-quality service to restaurant guests.
• Maintaining outlet booking effectively and accurately
• Consistently looks for ways to enhance guest satisfaction.
• Create an exceptional experience for our guests.

We are looking for someone who:

• Has a passion for Food & Beverage
• Enjoys delivering high quality guest service with a welcoming manner
• Loves interacting with guests and customers.
• Experience in restaurant environment.
• Committed to serving food of the highest quality.
• Willing to work shifts.

If you are the right person, what are you waiting for? Click the apply button now and be part of the pioneering team!

Job Highlights:

• 5.5 days work week, 9am to 6pm (Weekdays) / 9am to 1pm (Weekend)
• Salary: Up to $3000 (commensurate with experience) + transport allowance + AWS + VB
• Location: Jurong Logistics Hub

Job Responsibilities
• Respond promptly to customer inquiries via various channels, including email, chat, and social media.
• Provide accurate and helpful information regarding products, orders, and general inquiries.
• Collaborate with the operations team to track and monitor order statuses and deliveries.
• Investigate and resolve customer issues and complaints in a timely and effective manner.
• Develop a strong understanding of Epitex's product offerings to provide detailed information and product recommendations.

• Maintain clear and professional communication with customers to ensure a positive and seamless customer experience
• Communicate proactively regarding any potential delays or issues with orders.
• Gather and document customer feedback to identify trends and areas for improvement.
• Provide insights to the management team for enhancing the overall customer experience.
• Perform administrative tasks related to customer service, including order processing, data entry, and documentation.
• Collaborate with the operations team to address customer-related challenges and streamline processes.
• Work closely with other departments to ensure a cohesive and customer-centric approach.
  
  Job Requirements
  • Strong interpersonal and communication skills.
  • Customer-focused with a passion for delivering excellent service.
  • Detail-oriented and able to handle multiple tasks simultaneously.
  • Proficient in using customer service software and platforms.
  • Good spoken and written English.
  • Previous customer service experience in the e-commerce is a plus.