about the company

Our client is a global supplier for electrical and mechanical drive systems, including gear units, generators and couplings. Serving multiple key industries such as power generation, marine, wind power and many more, they’re now on the look out for a Service Engineer to join their dynamic team during an exciting time in their development.

about the job

Reporting directly to the Service Manager, you will:

• Attend field service calls within the Southeast Asia region
• Inspect, repair, and install gear drives and other transmission parts (i.e. planetary, mill drive, variator drives, marine drives, coupling etc.) at customer sites
• Drive direct interaction and coordination with customers’ site personnel
• Troubleshoot errors and advise on corrective action
• Write customer facing reports
• Read and work from blueprints, parts lists, and assembly protocols
• Disassemble gear drives, inspect disassembled parts, write up and report failed parts, and advise on replacement parts.
• Create expense reports

job requirement

• Diploma/Degree in Engineering or equivalent
• Minimum 10 years of experience in power transmission, heavy equipment assembly, marine, or wind gearbox applications or 5 years of experience in field service operations
• Ideally possess gear box maintenance experience
• Possess ability to carry items up to 20 kg in weight, climb stairs and ladders generally up to 125 meters in height
• Experience in electrical, mechanical, hydraulic maintenance/troubleshooting
• Willing to travel occasionally within SEA

If you are interested in the position, kindly apply directly or send your CVs to yiling.tan@randstad.com.sg.

We regret that only shortlisted candidates will be contacted.

EA: 94C3609 / Reg: R21103172

Overview:

We are seeking a highly skilled Maritime Technical Expert to join our team and play a pivotal role in supporting customers worldwide. You will leverage your expertise in Monitoring Systems to provide exceptional service, commission projects, and offer remote guidance to ensure smooth operations across the globe.

Responsibilities:

• Deliver comprehensive customer support, commissioning, and service for our Maritime Merchant & Automation product portfolio.
• Manage service activities in Southeast Asia, fostering strong client relationships.
• Conduct technical preparation and testing in workshop environments.
• Meticulously plan and execute assigned tasks, ensuring adherence to performance standards.
• Generate detailed service reports, update technical documentation, and maintain accurate cable information databases.
• Provide remote guidance and product support to customers, manage refit/retrofit projects, and offer critical backend support to the service team.
• Collaborate with the sales department to address technical inquiries.
• Manage pre- and post-service administrative tasks efficiently.
• Demonstrate adaptability by successfully completing ad-hoc duties as assigned.

Qualifications:

• Minimum Diploma or Degree in Electronics, Electrical, or Instrumentation Engineering.
• 3-5 years of field experience in alarm monitoring and control systems is essential.
• Strong understanding of computer hardware/peripherals and basic software applications is required.
• Prior onboard ship experience with automation systems (controls and propulsion), system process knowledge, distributed control systems, and power management is highly valued.
• Proven track record in the maritime industry is a plus.
• Excellent communication, collaboration, and problem-solving skills are essential.
• Result-oriented, self-motivated, and possess strong project management skills.
• Meticulous and methodical approach to remote case handling.
• Passion and patience for providing exceptional customer service.
• Ability to work independently and travel internationally on short notice.

Brief description of the Restaurant

Two MICHELIN-starred Japanese restaurant, Shoukouwa, is looking for committed & experienced individuals to join our team.

Job Descriptions

• As a F&B Executive, the incumbent will be assisting the Restaurant Manager in the day-to-day functions of the restaurant.
• A F&B Executive should be proactive and methodical, dispensing their duties with a smile to ensure that they provide efficient and excellent service to the guests at all times.
• The incumbent will take directions and guidance from the managers and operationalise all customer interactions, ensuring that all restaurant service standards and standard operating procedures are maintained.
• The F&B Executive will manage all customer interactions, including seating, recommending/upselling menu items, taking orders, fulfilling orders and servicing their needs as guests of the restaurant.
• The incumbent must assist in other operational functions including restaurant opening and closing duties, cleaning and clearing tables and other side duties, e.g. polishing glassware, filling condiments.
• A F&B Executive is expected to be a team player, stepping up to assist, support and lead other members of their team when necessary.

Job Requirements

• Degree, Diploma or technical certificate in Hospitality and/or Restaurant Management
• Individuals with 1-2 years of experience in a fine dining restaurant/Japanese restaurant/Michelin-starred establishment will be added advantage
• Willing to work shifts, weekends and public holidays.

Working hours

• 5 days

Benefits Summary:

• Up to $2100 + AWS + Bonus + Allowances
• 4 days per week, including weekend
• Working Location: Central

Responsibilities:

• Support daily customer service
• Prepare and deliver appropriate presentations on products and services
• Maintaining good relationship with new and existing client
• Undergoing outdoor sales activities and roadshows
• Other ad-hoc duties

Interested candidates, please submit your updated resume in MS format by using the Apply Now Button.

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https://wa.me/6582693981

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Our dedicated and approachable E&C consultants will get back to you soon for a confidential discussion.

By submitting your application or resume to us, you will be deemed to have agreed and consented us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

**We regret to inform that only shortlisted candidates would be notified. **

Reporting to the Service Supervisor, in this role you will be part of a National team of Field Service Engineers providing a prompt and effective service to customers within the Water, Power, Petrochemical and other associated Industries.  

In this role you will identify faults, repair, test and modify actuators in the field, carry out planned and preventative maintenance, mechanical and electrical installations of actuators and associated retrofit adaption of components, pedestals and drive shafts and completing accurate and technical site visit reports for each job.

This role would suit a determined problem-solver, who can think logically for troubleshooting issues and has the willingness to travel.

· At least 10 years experience

· Willing to work on holidays / work on shifts / change of shift

· Able to stand/work for long hours

• Opening and closing the restaurant.
• Appointing, inducting, and mentoring new staff members.
• Scheduling shifts and assigning tables to waitstaff.
• Resolving customers' questions and grievances in a professional manner.
• Conducting payroll activities in an accurate, timely manner.
• Ensuring that the restaurant adheres to pertinent health and safety regulations.
• Purchasing new ingredients, kitchen utensils, and equipment as stock is damaged or depleted.
• Sourcing better deals on all resources and equipment that warrant replacing or replenishing.
• Recording all income and expenses and ensuring that cash registers are balanced.

• Prepare sales, production forecast and material requirement projection.
• Handle production orders and collect production results and data for system posting.
• Analyse data, plan operation, connect to execution and improve planning.
• Handle the Central Kitchen Management System and SAP MM & PP modules.

Requirements:

• Diploma and above
• At least 3 years in operations planning and control experience of edible food and industrial products.
• Strong knowledge of range of food materials, their supply chain, specification, and quality.
• Good understanding of food preparation, cooking and packing processes.
• Proficient with SAP, MES and other manufacturing systems.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Chef

Job Description

.Manage and oversee daily kitchen operations

.In charge of cooking and preparing of all the dishes.

.Upkeep of kitchen cleanliness and hygiene standard.

.Remove any hazards and ensure safety in kitchen and also check for any defects in the kithen and equipment.

.To perform ad-hoc duties as assigned by outlet manager

Job Requirements

.Atleast 3-5 years of experience in chinese Cuisine.

.Able to work as team player.

.Able to commit 6 days of work per week.

.Able to work in a fast paced environment.

Responsibilities:

• Take orders from customer for food or beverages
• Assess customers’ dietary restrictions and preferences to make recommendations
• To understand and be able to respond to customer on how various menu items are prepared and what ingredients are used.
• Assist in preparation, table set up and ensure proper handling of all equipment in the restaurant
• Ensure cleanliness and timely services are rendered to guests at all times

Requirements:

• With some experience in F&B industry will be an advantage
• Team player with positive attitude
• Good communication and interpersonal skill
• Part-time or Full-time positions available
• Full-timers to be able to work shift/weekends/Public Holidays
• For Part-timer hourly rates, please contact us

about the company

Our client, one of the largest insurance players in the Asia pacific market and known for their commercial lines and general insurance business.

about the job

In this position as a Multinational Account Executive, you will act as a specialist resource supporting the Property & Casualty Underwriting function in relation to writing Multinational Global Program Accounts. You will be experienced to work within clear guidelines, with instruction on procedures, workflow and format and use some discretion in clear cut situations however any matters outside the guidelines are to be referred to the Manager on procedural matters and Account Underwriters on technical matters.

The ideal incumbent will be providing Account Management Services to the allocated Global Accounts from the Multinational Outwards Portfolio and work with the Business Solutions team to ensure that all administrative activities in connection with global programmes are carried out in time and to a high level of quality.

In order to be successful in this position, you will be required to attend client/broker meetings and support the company's business development activities and ensure the company's service standards are met and, if possible, exceeded in the implementation of Global Programs.

skills & experience required

• 5+ years of relevant insurance qualifications or equivalent
• Possess relevant knowledge on Multinational program arrangements and reinsurance agreements required between Affiliate and Non-affiliates
• Demonstrated strong ability and technical competence especially Property and Casualty lines on servicing Multinational Business platform
• Ability to monitor and report on adherence to service levels, understand production service issues and assist with resolution
• Excellent communication and interpersonal skills to work effectively with in-country managers, partners, and brokers
• Manage and responsible for the end to end process of Multinational programs handling

If the above position interest you, kindly click on the ‘apply now’.

EA: 94C3609/R132534

Applicants must be fully vaccinated or have a valid exemption in accordance with MOM’s regulations to allow them to enter the workplace. Applicants may be required to share verifiable COVID-19 vaccination documents or proof of a valid exemption at the point of offer. Randstad Pte. Limited and/or the Client reserves the right to withdraw an offer if the applicant fails to provide verifiable COVID-19 vaccination and/or proof of exemption documents.

Responsibilties:

• Work with members in Japan HQ or customers to explain our network service service's capability and specification, define the scope of work and provide estimates to sales
• Work with sales / sales assistant team in Singapore and APAC region to help proposing and promoting our network solution both in English and Japanese
• Propose continuous improvement initiatives with recommendation to strengthen our service quality, delivery process, and service lineups
• Manage revenue and optimise running cost to increase profitability of the service
• Stay updated and evaluate new technologies and methods for practicality and promote applying industry best practices
• Manage service delivery once order received, provision by configuring service devices, test and hand over
• Work as second tier support engineer resolve network issues, leveraging knowledge of routing, switching, network protocols, and security technologies
• Maximize network performance by monitoring performance, scheduling upgrades of devices, firmware and OS

Requirements:

• Business level English / Japanese both written and spoken
• At least 3 years of hands on experience as network engineer (CCNA and above) for enterprise network or service provider network implementation and operation
• Technical proficiency in network infrastructure, including LAN, WAN / SD-WAN / SASE
• Excellent communciation and collaboration skills to effectively work with cross-functional teams and stakeholders
• Experience in the use of network monitoring tools

Added Advatage:

• Experience in working in network service providers or telecom service providers
• Experience in connectivity and enterprise network infrastructure design, implementation and support
• Experience in Windows servers, AWS, Azure cloud
• Experience in working with local Telecom providers, and has knowledge of their service.
• Knowledge of data center network and layer-1 infrastructure
• Vendor management skills to ensure the timely service delivery and service quality
• Experience in business development, planning, revenue and cost management

Brief description of the Restaurant

Simple yet inspired small-plates. Modern Mediterranean Cuisine

Ranked #63 of Asia's Best Restaurants

Job Descriptions

• Serving customers. Taking orders and cashiering.
• Some knowledgeable in coffees, cocktails & wines.

Working hours

• 5days work week
• Working hours: 11am to 3pm, 6pm to 11pm
• Split shift. Sundays closed & certain PH we are closed.

Job Description:

• Identifies and evaluates potential suppliers of seafood and meat products locally/internationally.
• Develop and implement procurement strategies to meet the company's procurement needs, including sourcing, supplier selection, and contract negotiation.
• Develop and maintain strong relationships with suppliers, ensuring timely communication and prompt resolution of any issues that may arise.
• Analyse, monitor and forecast inventory levels.
• Identify opportunities for cost savings and process improvements, implement initiatives, and track and report on key procurement performance metrics.
• Stay informed about market trends, regulatory requirements, and industry developments related to food sourcing and importing.
• Optimize inventory levels by implementing effective demand forecasting methods and maintaining accurate records of stock levels, usage, and lead times.
• Be familiar with food regulations and import license requirements to ensure that the company's procurement practices align with regulatory standards.

Job Requirements:

• Diploma/ Degree in Business/Supply Chain/ Logistic or other relevant qualifications
• Min. 5 years and above experienced in managerial role for procurement or supply chain management within the F&B Industry
• Experience in purchasing and/or importing meat and seafood products
• Strong understanding of the F&B market, including trends, suppliers, and competitive landscape.
• Demonstrated experience in negotiating contracts, managing vendor relationships, and optimizing procurement processes.
• Exceptional communication and interpersonal skills to effectively collaborate with internal stakeholders and external suppliers.
• Ability to multitask, prioritize workload, and meet deadlines in a fast-paced environment.
• Familiarity with relevant food safety and quality assurance standards and regulations

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gibt6gak

• Regional role with leadership responsibility
• Permanent in-house role with an established company

About the company

Our Client is an established Europe MNC. They have a well-established presence of more than 20 years. With rapid expansion plan, they are now looking for an IT Help desk / IT ServiceDesk / EUC / IT Service deliveryManager to join their team.

About the job

Your role involve:

• Overseeing the day-to-day operations of the IT service desk team
• Ensuring the prompt resolution of customer inquiries and technical problems. You will play a crucial role in maintaining high levels of customer satisfaction and service quality.
• Ensuring timely resolution of customer inquiries and technical issues, and maintaining high levels of customer satisfaction.
• Monitor helpdesk ticketing system to ensure tickets are handled promptly and efficiently.
• Set performance goals and KPIs for the team and ensure they are met.
• Collaborate with other departments to resolve complex technical issues.
• Identify training needs and provide ongoing training to helpdesk staff.
• Continuously improve support processes to enhance efficiency and customer satisfaction.
• Prepare reports and analyze data to identify trends and areas for improvement.
• Act as the point of escalation for challenging customer issues.
• Manage vendor relationships and oversee the procurement of helpdesk tools and software.

Skills and experience required
As a successful applicant, you will have at least 8 years of experience in IT Support. At least 3 years of experience in managing a team.

Legal law firm or Professional services inhouse industry background is required for this role.

Whats on offer

This is an excellent opportunity to join an established end user environment with regional exposure.

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gibt6gak (EA: 94C3609/ R1219669)

About the Job

You will perform installation, maintenance, troubleshooting, and repair tasks. Handle technical service matters, including managing warranty claims from customers.

• Offer technical solutions and expertise to support engineers of regional partners through both onsite and remote assistance.
• Fulfill other assigned duties as required.

Requirements

You will need min diploma or bachelor's degree in electronic and electrical engineering or an equivalent field.

• Min 1 year of experience in a regional technical support role.
• Able to travel within the Asia Pacific region.
• Exhibit logical thinking skills crucial for technical troubleshooting.
• Display strong coordination skills with both internal and external stakeholders.
• Familiarity with remote technical support is advantageous.
• Previous experience with Mass Spectrometry (MS) or Time of Flight (TOF) will be highly beneficial.

Far East Service Centre Pte. Ltd. was established in Singapore in 2023. A one-stop service platform.

It focuses on bringing the quality products to the service, business and financial resources integration and upgrading with its platform "Belife" for middle and high-end families.

Performance Bonus and Commissions are Available!!

Job Description:

- Build and maintain strong relationships with merchants, understanding their needs and tailoring solutions to drive sales and revenue.

- Build and maintain strong relationships with merchants, understanding their needs and tailoring solutions to drive sales and revenue

- Develop and execute sales strategies to acquire new users and increase user engagement on our platform.

- Collaborate with the marketing team to create and implement targeted campaigns to drive user acquisition and engagement.

- Provide ongoing support and training to merchants on maximizing their sales potential through our platform.

- Track and analyze sales performance metrics to drive continuous improvement and achieve sales targets.

The Ideal Candidate

- Bachelor's degree in business, marketing, or a related field.

- Proven track record in sales, business development, or a related role.

- Strong understanding of e-commerce and digital marketing.

- Excellent communication and negotiation skills.

- Ability to work independently and as part of a team in a fast-paced, dynamic environment.

- Results-driven mindset with a focus on exceeding sales targets.

- Experience in the e-commerce or platform industry is a plus.

Service Excellence

• Promote core values of the bank and cultivate excellent customer service culture among staff in the branch
• Manage branch key service performance index (eg. Queue time management, compliments, Rate-My-Service)
• Ensure branch adhere to grooming and housekeeping standards
• Complaint Management: Proactive and prompt handling of customer service issues
• Ensure there is clear customer focus and service commitment across the Branch to produce a high standard of customer service in line with the quality and standards set
• Champion customer service campaigns and initiatives.
• Drive staff participation in achieving internal and external service awards

Customer Acquisition and Retention

• Drive customer acquisition and retention activities at branch

Branch Operation

• Support on-boarding operations and ensure seamless experience for customer
• Support branch operations including cash handling when required

Risk, Compliance & Audit

• Ensure compliance with the policies and procedure set by the Bank and statutory requirements and guidelines.
• Ensure and observe operational procedures to avoid operational loss
• Proactive in audit management

Job Description:

• Immediate resolution of day-to-day business and customer needs
• Detail tracking of all orders and issues
• Handling all aspects of customer services (handling potential claims, solving problems, helping with technical and commercial queries)
• Order taking/order handling. Processing orders from A to Z (stock control, prices, order management, delivery follow-up, invoicing etc)
• Arrange customer transportation (from Korea, Antwerp or Houston)
• Payment/credit control
• Office management
• Additional duties and projects as assigned by the Manager

Requirements:

• Bachelor’s Degree or Associate Degree in Business Administration or related discipline
• Professional with minimum 2 years of Customer Service and order processing experience, preferably in similar industry
• Knowledge of import / export and L/C negotiation required
• Ability to effectively manage customer base, have direct contact with customer and/or sales offices alike
• Excellent communication and interpersonal skills required.
• A reliable, organized and meticulous team player with a positive mindset
• Ability to multi task and work independently
• Proficient in Microsoft office applications

Additional Information:

• Located in Walking Distance from Tanjong Pagar (MRT)
• Working hours: Office Hours from Monday – Friday, Office hours
• Up to $3500 (Depending on experience)
• Temp 6 Month Contract Convertible to Perm and Extendable Contract.

To help us process your application, please visit www.gmprecruit.com/current-jobs to upload your resume on our website with GMP Job Code: 24068

We regret that only shortlisted candidates will be notified.

GMP Recruitment Services (S) Pte Ltd | EA Licence: 09C3051 | Remus Gan | Registration No: R21102972

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

In Customer Service Platform (CSP), we innovate, develop advanced technologies and customer service product solutions that integrate with all TikTok's applications across the global markets. Our vision is to serve TikTok's billions of users with smart and efficient self-service help solutions and empower our support specialists with best-of-the-class customer service platform ecosystem and tools, which deliver the best customer service experience.

Responsibilities:

- Analyze user insights, gather current industrial trends, design and launch strategic infrastructural and scalable platform solutions as building blocks to achieve company's business objectives.

- Drive the execution of all processes in the product lifecycle, including product and market research, competitor analysis, product roadmap development, detailed requirements, prototyping, product launch and post launch operation support.

- Establish strong partnership between Customer Service Product team and regional business team, advocate platform product solutions and derive smart customisation to meet local business requirements.

- Define product key performance metrics and process metrics, design product dataset and perform regular data analysis to derive the insights that guide the product iterations.

- Manage the entire product line life cycle, from strategic planning to tactical activities.

- Support product positioning and customer demand, and guide product development from conception to launch.

- Evaluate product functionalities and performance and propose enhancements to products based on market feedback.

- Research and analyse potential partner relationships for the product and generate ideas to grow market share, improve customer experience and drive growth.

- Drive market research studies to explore new technology and oversee development of business proposals for new opportunities.

Qualifications

- Bachelor's or higher degree in a related discipline.

- 5+ years product management experience.

- Proven product management working experience in customer service field of E-Commerce business. Good knowledge of E-Commerce buyer, seller and customer service agent's user habits on E-Commerce support products will be a bonus.

- Experience of working in large complex organisations, collaborating with cross functional teams across globe in a highly dynamic environment.

- Good data analytical skills and logical thinking.

- Ability to maintain a keen attention to detail, able to multitask, prioritise the task and deliver the results under pressure.

- Sincere empathy for the customer and a commitment to resolve the challenges they present or experience.

- Excellent written and verbal communication skills in English.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

P-Serv is partnering our Client, a leading name in the transportation statutory board. We are looking for dynamic talents to be a part of our team! If you have what it takes, click on to apply:

Job Responsibilities

• Ensure daily operations run smoothly
• Handle enquiries professionally
• Ensure that all office equipment, computer peripherals and communication equipment are handled and maintained in good working condition
• Reconcile and take custody of all payment collections at the end of shift with the report generated by POS machines to ensure they are properly accounted
• Any other ad-hoc duties as assigned

Job Requirement

• Minimum GCE O Level with Cashiering / Customer Service experience
• Meticulous with details, good communication and interpersonal skills
• Able to maintain confidentiality and sensitivity in the management of work

Working Hours / Location

• Jurong East / Tuas Link MRT
• 4 days work, 2 days off (rotating basis)
• 10am to 10pm / 10pm to 10am (2hrs break)
• Basic + Incentives + Allowances + Bonus! Uniform provided!

We regret to inform, only shortlisted candidates shall be contacted.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to P-Serv Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.p-serv.com.sg. I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

EA License No: 90C3494 | EA Personnel No: R21100082 (Mavis Goh)

Job Descriptions:

• Achievement of monthly sales and margin targets.
• Develop and implement effective sales strategies to achieve and exceed sales targets.
• Identify and pursue new business opportunities within the assigned territory or market segment.
• Build and maintain strong relationships with new and existing clients, addressing their needs, and ensuring customer satisfaction.
• Cultivate and maintain long-term relationships with key accounts and customers.
• Address customer inquiries and concerns promptly and professionally.
• Collaborate with internal teams, such as marketing and logistics, to ensure smooth order processing and delivery.
• Ensure prompt payment collection.
• Conduct market research to stay informed about industry trends, competitor activities, and consumer preferences.
• Prepare regular sales reports, including sales forecasts, pipeline updates, and market intelligence.
• Present findings and recommendations to management to drive informed decision-making.
• Lead a high-performing sales team, including training and guidance.
• Provide support and motivation to the team to ensure they meet individual and collective sales goals.
• Represent the company professionally with customers and vendors.
• Conduct business according to the values of a world-class organization.
• Promote a culture of inclusiveness, teamwork, and cooperation following the principles of the company.

Job Requirements:

• At least 2-3 years of consumer goods sales experience.
• Diploma or degree in relevant filed will be an added advantage.

Job Descriptions:

Production:

• Compile production data using SAP.
• Verify production data and investigate discrepancies.
• Check and verify efficiency and yield from production.
• Monitor transferred raw material from warehouse to production and from production return to warehouse.
• Monitor finished goods quantity vs raw material usage.
• Perform ad-hoc duties assigned by the supervisor.

Inventory Control:

• Conduct daily cycle counts.
• Generate reports for customers.
• Create goods return notes for customers.
• Assist in goods receiving.
• Monitor inventory in the warehouse and liaise with the 3rd Party warehouse.
• Perform ad-hoc duties assigned by the supervisor.

Job Requirements:

• GCE "O" Level / Diploma in Business or equivalent.
• Experience in data compilation, analysis, and reporting.
• Familiarity with SAP is an added advantage.
• Proficiency in Microsoft Excel, Word, and PowerPoint.
• Excellent organizational and multitasking abilities.
• Attention to detail and accuracy in data handling.

P-Serv is partnering our Client, a leading name in the transportation statutory board. We are looking for dynamic talents to be a part of our team! If you have what it takes, click on to apply:

Job Responsibilities

• Ensure daily operations run smoothly
• Handle enquiries professionally
• Ensure that all office equipment, computer peripherals and communication equipment are handled and maintained in good working condition
• Reconcile and take custody of all payment collections at the end of shift with the report generated by POS machines to ensure they are properly accounted
• Any other ad-hoc duties as assigned

Job Requirement

• Minimum GCE O Level with Cashiering / Customer Service experience
• Meticulous with details, good communication and interpersonal skills
• Able to maintain confidentiality and sensitivity in the management of work

Working Hours / Location

• Woodlands MRT / Marsiling MRT
• 4 days work, 2 days off (rotating basis)
• 10am to 10pm / 10pm to 10am (2hrs break)
• Basic + Incentives + Allowances + Bonus! Uniform provided!

We regret to inform, only shortlisted candidates shall be contacted.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to P-Serv Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.p-serv.com.sg. I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

EA License No: 90C3494 | EA Personnel No: R21100082 (Mavis Goh)

My client is a MNC company known in the high end performance equipment for foreign materials contamination detection for the food, plastics, and chemical industries as well as optical sorting machines for the recycling industry for an environmentally friendly circular economy.

• Job Title: Assistant Service Manager (Permanent Postion)
• Department: Technical
• Working Schedule : 5 days, Office hour

Key Responsibilities

• Manage after-sales and service team on all technical and service related activities.
• Responsible for Equipment installations pre-commissioning checks and commissioning on sites
• Coordinating field work involving troubleshooting, reporting and resolution of any emergent warranty issues
• Responsible and manage warranty claims and related matters; liaising with HQ on any warranty claims and reports.
• Technical back-up to field service staff to ensure technical queries are attended and settled prompt.
• Ensure completion of service task and submission report/expenses

General Responsibilities

• Provide timely feedback on overall market situation, competition and new business opportunities.
• Prepare quotation for service and spare parts enquiries
• Customer relationship management
• Identifying training needs for service engineers and distributors’ engineers. Provide technical training for customers and staff

Qualification and Requirements

• Engineering Degree or Diploma in Engineering or Automation
• Min. 5 years relevant experience in servicing of equipment (electrical/electronic/mechanical)
• Strong analytical ability. Able to create and understand basic pricing and financial analysis.
• Demonstrate good skills and ability in technical trouble shooting
• Possess Class 3 driving
• Able to handle Chinese and dialect speaking customers.

Next Step

• Interested applicants may email your resume to [email protected] with your latest updated resume
• Only shortlisted candidates will be contacted

Location: Novena/Clarke Quay

• Lead a team of Customer Experience Officers to achieve KPI
• Respond to survey enquiries via inbound calls and emails
• Conduct survey interviews via outbound calls
• Reach out to the respondents to assist them to complete the survey
• Organize workflow and ensure that officers understand their duties and delegated tasks
• Set goals for KPI and deadlines in accordance to the project timeline to ensure project’s success
• Provide fair, constructive, and timely feedback towards performance expectations and goals
• Manage escalated cases and maintain public relations including any complaints
• Provide assistance, guidance, and coaching support to officers to meet KPI
• Assess work performance of officers and identify areas that need improvement
• Monitor and provide project status report to manager
• Ensure officers understand the survey objectives
• Ensure officers compile, record, input survey returns and data accurately into the system
• Ensure officers conduct verification to ensure completeness and accuracy of data collected
• Ensure that the given KPI are being met based on the project timeline

Requirements:

• Only Singaporean
• Travel in Singapore to do survey
• Must be proficient in Excel to do reports
• At least 2 years of working experience as Supervisor in Call Center environment.

Should you be interested in this position, please contact Terence at +65 9645 4048 your resume directly for fast respond.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

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