Customer Service Executive

· Review customer inquiries for the company's import and export freight and logistics business scopes

· Prepare accurate and detailed quotations for customers

· Clarify and negotiate proposals with customers to ensure customer satisfaction

· Review customer orders to ensure consistency with quotations offered

· Prepare and process import and export shipping documentation and liaise with relevant stakeholders such as shippers, consignees, various authorities, and shipping and overseas agents to execute freight operations in a proper and efficient manner

· Liaise with logistics appointed subcontractors and supervise the delivery of related logistics services to ensure they are delivered properly and efficiently

· Take appropriate actions for non-conforming services and provide feedback for continual improvement

· Perform necessary corrective and continual improvement actions and programs as directed by management

Job Description

• Industry/ Organization Type: Manufacturing
• Position Title: Service/Sales Engineer
• Working Location: Tuas
• Working Hours: 5 days (Mon 8 am – 5 pm, Tue – Fri 8 am – 6 pm)
• Salary Package: Up to $3,600
• Duration: Permanent

Key Responsibilities

• Attend to customer inquiries and requests for spare parts and services.
• Plan and execute sales action plans to engage and follow up with prospects.
• Assist in preparing proposals, tenders, and quotations.
• Build strong customer relationships and identify business opportunities within the industry.

APPLY NOW!!!

• Diploma or Degree (strong relevant experience required if no diploma).
• Good communication and presentation skills.
• Self-motivated to work.
• Possess Class 3 Driving License and own vehicle (preferred). Transport allowance provided if own vehicle is used.
• At least 1 year of sales experience in the Heavy Industry.
• Proficient in MS Office.
• Knowledge of ERP systems is an advantage.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #68290 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Responsibilities

• Work closely with the Assistant Manager and provide courteous services to guests and responds efficiently and tactfully to guests' complaints, requests and enquiries
• Liaise closely with Concierge, Reception and Front Office cashier on guests' arrivals and departures
• Establish contacts with house guests/ long staying guests and renders assistance when neccessary
• Make courtesy calls to guests
• Requisite and keep stock of promotional materials for daily operations
• Ensure efficient and courteous services in baggage, transport handling and general enquiries

Requirements

• O-Level or equivalent
• Willing to perform rotating shifts
• Positive attitude with outgoing personality and good communication skills
• Experience in hospitality and knowledge of Opera will be advantageous

Provide technical support to the Front Offices:
- Provide technical solutions to difficulties faced by operators/customers/Front Offices
- Perform visits to prominent operators/customers for technical reviews
- Analyse and issue Technical Agreements to keep engines in service
- Analyse downloaded engine data and parameters as required
- Present SAFRAN Helicopter Engines (HE) products and services during Symposiums and Customer Councils

Ensure product safety, reliability and improvement through the following activities:
- Lead investigations for in-service events
- Gather and analyse return of experience from the field and conduct investigations as required
- Review Health Monitoring Data for operators/customers under contract
- Perform ad-hoc customer visits to as part of crisis management

Support the SAFRAN HE business requirements:
- Lead cost optimization projects
- Participate in digitalisation projects
- Involve in contracts and program management review between Corporate and FO

- Travel between 4 to 10 times annually

Requirements:

- Degree in Aerospace/Mechanical Engineering or equivalent
- More than 5 years' experience in technical support, customer facing or MRO roles
- Good working knowledge in Gas Turbine Engines and/or Helicopter Systems
- Ability to work in a multi-project and cultural environment
- Excellent interpersonal and communication skills (both written and oral)
- Demonstrated ability to work in a highly dynamic environment and in a team setting
- Proven track record for resolution of engineering issues
- Confident to present in front of an audience or customers
- Good working knowledge in MS Office applications

Who we are

1880 is a members' club in Singapore that is interested in inspiring conversations that change the world. Combining a social club, co-working space, and an evolving calendar of events including discussions, parties, DJ nights, wellness sessions, and corporate launches, we create catalytic moments that stimulate both the intellect and the senses.

We are looking for a vibrant personality to join our A Team to deliver great experiences for our guests. Applicants with no prior experience are welcome to apply.

Role:

• Ensure the highest level of member experience with your personal finesse and proactiveness.
• Highlight specials and provide menu recommendations, take orders, and attend to special requests.
• Engage with members, guests, and the team.
• Set up tables and side stations and deliver the highest level of service and attentiveness to our guests.

What we are looking for:

• 1 - 3 years of relevant work experience (open to fresh grads as well)
• Passionate about hospitality
• Reliable and good team player with an engaging personality
• Basic knowledge of wine, spirits, cocktails
• Flexible with schedule and shifts

Your Perks:

• 5-day work week with diverse and energetic colleagues who work hard and play hard
• Employee discount on F&B at the club
• Staff meals every day
• Late night transportation
• $100 Transport allowance every month
• Birthday credits (Birthday Leave, $75 voucher for use in the club and Birthday Cake!)
• $1,000 Sign-on bonus and a referral bonus
• Discretionary Bonus
• Monthly gratuities
• Group Insurance ( GP- unlimited free consultation & medicine, TCM, Hospitalisation)
• Flexible benefits, and more!

Can't wait to hear from you!

• Min Diploma or Degree in Administration, or related field.
• Prior working experience in after sales service, experience in an established ERP system is an added advantage.
• Proficiency (both spoken and written) in English
• A team player and able to complete the task within the timeline
• Good organisational skills with strong sense of discipline and responsibility
• Customer oriented, result driven and can both work independently and as a member of a team
• Salary commensurate with experience
• To handle after sales service customer enquiry through email or phone call.
• To prepare quotations/service proposals for customers in Singapore market.
• To process after sales service ordering/invoicing including spare parts, technical services, and other after sales related scope such as warranty claim.
• To work closely with technical service team for daily service job coordination.
• To handle hardcopy documents filling including scanning reports/delivery notes and other related documents into system.
• To work closely with supply chain colleague in managing warehouse inventory, such as incoming/outgoing stock delivery and stocks movement control.
• To physically reorganize inventory/stock in warehouse.
• Manage and monitor item information in ERP system including price list, customer asset management and etc.
• Preparing monthly report for after sales service related topic.
• Other related tasks as required.

(We regret that only shortlisted candidates will be notified)

Target Recruitment Pte Ltd

MOM Reg No:R1110993

MOM License No:15C7744

Job description:

• Responsible for customers' enquiries, quotations, orders and requests.
• Communicate to customers through various channels
• Perform administrative work for order fulfilment and deliveries
• Follow up with customers on inquiry
• Handle purchases to provide a full order fulfilment service for customers
• Work with accounts team on customers’ payments
• Work with logistics team to ensure deliveries are on time
• Provide good customer service through product knowledge, and handling enquiries
• Attend to walk-in customers
• Other ad hoc duties as assigned

Requirements:

• Work in a fast paced environment
• Able to multi-task
• Has good communication skills
• Has good learning attitude
• Works well in team and with other departments
• Positive with passion for customer service, self-driven
• Comfortable to reach out to potential customers over the phone
• Proficient in computer

About the Role

- Installation and Commissioning of X-ray,

Eddy current and Ultrasonic Systems for NDT

applications

- Provide maintenance and warranty support

to customers

- Pre-sales application support to customers

- Provide training on operation of systems

- Spare part management for installed base of

systems

- 30% of regional travel to support overseas customers

About you

- Diploma in any Engineering discipline (Mechanical or Electrical Engineering preferred)

- Basic knowledge of Non Destructive Testing preferred but not mandatory

- 2-3 years of work experience in similar role

- Good communication and interpersonal skills with an outgoing personality

- Strong interest to learn and troubleshoot new products

- Exposure to automation is advantageous but not must

- Radiation related licence holder preferred, but not mandatory (willingness to attend courses to get the licence needed)

- Only Singaporeans need apply

- Class 3 driving license

Benefits/Perks

· 5 day work week

· Flexible working environment

· Salary commensurate with experience

· Health Insurance and medical benefits

About us

We are a German subsidiary established in Singapore for over 20 years with the missionto identify, source and supply qualityproducts and after-sales maintenance, repair, calibration services to our customers in thefield of Non – Destructive Testing (NDT) system and Quality Assurance & Control(QA/QC).

Requirement

• Follow test plan(s) for the execution of the UE actions for the test cases
• Clearly document the test conditions and results
• Have a basic understanding of Telecommunications
• Have a basic understanding of the wireless communication, for example to be able to scan for radio network and register the handset to the network
• Able to handle smart handsets and able to modify the simple parameters ( Example – apn etc ) when requested (guidance will be provided remotely when needed)
• Able to perform simple phone task as requested by the team remotely
• Required to travel between sites when required immediately
• Requreid to travel to different locations during the day. Expense will be claimable.
• Required to communicate with many channels in parallel channels while doing thetesting

Job Description & Requirements

• Overseeing daily service operations, including scheduling, dispatching technicians, and managing workloads.
• Building and maintaining strong relationships with clients, addressing their concerns, and ensuring high levels of customer satisfaction.
• Leading and developing a team of service technicians, including hiring, training, and performance management.
• Managing service contracts, renewals, and upselling additional services.
• Monitoring service department budgets, revenue, and expenses.
• Implementing and maintaining quality control standards for service delivery.
• Overseeing preventive maintenance programs and ensuring efficient repair services

Requirements:

• Min Diploma / Degree in Mechanical Engineering
• Experience in Lift /Elevator is a plus

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume. [email protected]

EA License No: 13C6305
Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Job Responsibilities:

• Develop a deep understanding of the furniture products being offered for sale
• Stay informed about the features, benefits, and specifications of each product
• Be able to effectively communicate this knowledge to customers
• Provide exceptional customer service to all clients
• Assist customers in selecting furniture that meets their needs and preferences
• Address customer inquiries, concerns, and issues promptly and professionally
• Process sales transactions accurately and efficiently
• Keep accurate records of customer interactions, transactions, and inventory
• Collaborate with other departments, such as delivery and finance, to ensure a smooth sales process
• Set and achieve sales targets and goals
• Monitor individual and team performance against sales objectives
• Implement strategies to meet or exceed sales targets
• Report to the assistant store manager

Job Requirements:

• Experience in using Zendesk CRM is advantageous
• High End/Furniture industry experience regarded as a bonus

Vault Personnel Pte Ltd

EA Licence No: 20C0275

Tan Li Yen

Registration Number: R23115268

Responsibilities:

• Provide courteous and efficient service and if possible to comply with each and guests’ request. Ensure that all telephone calls are handled promptly within three rings.
• Be familiar with all room types and rates in the hotel and their availability status; up-sell whenever possible.
• Take ownership of problems, handle guest complaints promptly according to established procedures and then report to supervisor for further follow up when necessary. Glitch reports are to be written when necessary.
• Ensure guest room security, emergency and fire procedures; encourage the use of Safe Deposit boxes (El-Safe) and adhere to policies & procedures for their use.
• Be familiar with hotel facilities and functions as well as major city attractions and events; provide guests with accurate information as requested. Ensure a professional and courteous working relationship and maintain an effective flow of communication with all hotel personnel.

Requirements:

• Minimum Diploma in Hospitality
• Able to perform rotating shifts
• Positive attitude and outgoing personality and good public relations skills
• Previous experience in hospitality and Opera knowledge will be advantageous

Job Description

• Industry/ Organization Type: Manufacturing
• Position Title: Service Administrator
• Working Location: Tuas
• Working Hours: 5 days (Mon 8 am – 5 pm, Tue – Fri 8 am – 6 pm)
• Salary Package: Up to $2,800
• Duration: Permanent

Key Responsibilities

• Attend to customer inquiries and handle incoming calls.
• Prepare quotations, process customer orders, and follow up on payments upon job completion (for COD customers).
• Prepare and track all customer service contracts.
• Provide full administrative support to the service department.
• Undertake other ad-hoc assignments and duties as needed.

APPLY NOW!!!

• ITE Certificate or Diploma.
• 1-2 years of working experience.
• Good working attitude.
• Basic knowledge of spare parts (preferred).
• Proficient in MS Office.
• Knowledge of ERP systems is an advantage.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #68289 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Work Schedule:

• Workdays: 5 days per week
• Annual Leave: 14 days

Responsibilities:

• Warm Welcome: Greet guests with a warm and genuine smile to create a friendly atmosphere upon their arrival.
• Order Processing: Skillfully operate the Point of Sale (POS) system to process orders accurately and promptly, ensuring seamless service.
• Exceptional Service: Exceed guest expectations by consistently delivering exemplary food and beverage service.
• Customer Support: Address customer inquiries promptly and courteously, providing accurate information and assistance as needed.
• Hygiene Standards: Maintain impeccable cleanliness and hygiene standards throughout the restaurant premises to ensure a pleasant environment for guests and staff alike.

Benefits:

• Monthly Performance Incentive: $80 (Terms and Conditions apply)
• Profit Sharing Incentive
• Variable Performance Bonus
• Two Staff Meals Provided Daily

EA License 22C1383

EA Personnel R22110043

Our client is a well-established provider of general insurance in Singapore, known for almost two decades of excellence in the industry.

Key Responsibilities:

• Handle post-sales inbound and outbound calls, assisting customers with policy maintenance (e.g., endorsements, cancellations, payments, complaints).
• Understand customer needs and provide appropriate solutions.
• Manage inquiries and requests, striving for first-call resolutions.
• Resolve customer concerns and complaints to their satisfaction.
• Deliver excellent service to achieve total customer satisfaction.
• Encourage and document customer feedback.
• Participate in process improvement sessions.
• Work towards team objectives and personal goals.
• Assist with other assignments as needed.

Requirements:

• Diploma holder or GCE 'O' level; prior customer service experience is beneficial.
• General Insurance certification is advantageous.
• Excellent communication skills, with a proactive and positive attitude.

Apply now by submitting your updated CV.

(EA: 94C3609/ R23114633)

• Monday - Friday: 8.30am - 6pm
• Location: Outram

Our client is the world's largest integrated provider of products and services for individuals undergoing dialysis.

Responsibilities:
Frontline Patient Services and Administrative Duties:

• Provide frontline patient services and non-clinical administrative support to Clinic and HQ personnel.

Billing:

• Ensure daily posting, claim receipts posting, and receipt updates in a timely manner.
• Complete billing for each patient (including various fees like treatment, admin/service fees, and ad hoc charges) after each treatment daily.
• Collect payments from patients promptly for treatments and services rendered.
• Follow up and update funding bodies (long-term and short-term) and notify both internal and external customers in a timely manner.
• Assist Accounts Receivables personnel in notifying or updating patients and arranging payments for any delinquent accounts.

Patient Registration:

• Register new patients and inform them or their designated caregivers about necessary details (e.g., clinic location, HD slot allocation, price per treatment, required documents for registration or subsequent sessions).

Financial Counseling:

• Conduct financial counseling or re-counseling for new or existing patients, ensuring all required documents are collected and submitted on time.
• Assist patients in checking their Medisave balance and insurance schemes.
• Verify patient Medisave Authorization forms and relevant insurance forms, obtaining pre-authorization when required.

Cash Collections & Management:

• Ensure accurate and prompt calculation and collection of treatment and service fees.
• Reconcile and tally daily collections and entries correctly.
• Manage petty cash, including issuing reimbursements and maintaining accurate transaction records.
• Bank cash weekly or when collections reach S$1,000 (whichever comes first).

Claim Submission:

• Prepare and submit monthly summaries and invoices for Medisave, Medishield, NKF/MSW, and CSC.
• Ensure tax invoices for hospital Medical Social Work (MSW) funding are posted timely.
• Monitor and follow up on claim submissions to ensure reimbursement.
• Coordinate with Finance to issue monthly cheques to patients.

Stock Management:

• Place orders for clinical consumables and follow up with suppliers.
• Coordinate with stock in-charge for stock count and weekly orders.
• Ensure timely and accurate monthly inventory stock closing.

Reporting:

• Update the center movement chart on patient status weekly and submit it to HQ.
• Ensure timely and accurate updates of daily end-of-day reports and submit them monthly.

Customer Service and Administrative Support:

• Answer phone calls within 3 rings, providing accurate information or forwarding calls appropriately.
• Provide ad-hoc frontline support for patients or caregivers, including booking transport.
• Assist Nurse Manager/Assistant Nurse Manager in coordinating patient appointment bookings and inquiries about holiday dialysis.
• Maintain updated patient particulars at all times.
• Check and respond to emails promptly.
• Collect, sort, and route mail appropriately from the post box daily.
• Assist the Operations team with clerical work as needed.

Requirement:

• Minimum ITE graduates.
• 'O' level graduates with relevant work experience, transferable skills, and a positive attitude will also be considered.
• Prior experience in clinics, hospitals, or healthcare is an advantage.
• Attention to detail with numbers and experience in Excel and SAP is preferred.
• Strong interpersonal and communication skills.
• Inventory experience is desirable.
• Team player with the ability to multitask.
• Patient, responsible, reliable, and diligent.
• Able to work in a fast-paced environment.

HOW TO APPLY:

Interested applicants, please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Stafflink Services Pte Ltd

EA Licence No.: 04C4294

EA Personnel: Chua Xue Min (Joesefyn)

EA Personnel Reg. No.: R23113090

The Opportunity

Opportunity to work in MNC

5 days' work week, Office Hours

Working location: Central

Skills: ITIL, ITSM, Strategic Planning

What you'll do

• Sets strategic service delivery direction that anticipates the needs of our customers and their technology needs
• Ensures operational excellence in service delivery execution to assure customer objectives and outcomes
• Influences customer decision making via thought leadership on technology drivers for their business
• Assesses and influences services delivery methods and execution improvements through the eyes of the customer
• Lead the global service delivery experience to the customer - single point of ownership and accountability for all customer service delivery related activities
• Assure customer outcomes across lifecycle of Plan/Build/Manage
• Manage customer level profitability - identify new revenue opportunities, drive revenue recognition, manage efficiencies, drive productivity, manage projects successfully while meeting revenue and cost budgets
• Shape multi-year services strategy, in conjunction with sales leadership
• Drive services revenue growth through sales pursuits, aligned to account plan and drive business development
• Influence and challenge the customer's thinking to develop better solutions to business and IT objectives
• Establish and maintain CxO relationships - directly influence CIO/CTO
• Build and manage global direct and matrix teams for customer execution
• Innovate around delivery process, engagement models, business management, and customer intimacy - demonstrate improvement in business execution and be seen as a go to resource in helping shape portfolio and technology direction

Who You'll Work With?

This is a key customer facing role. You will lead and champion the larger Customer Experience organization in the country. You will interface and partner with the country Sales team to drive customer outcomes and develop the services business. You will also use a matrix organization of Sales, Engineering and other Customer Experience regional and global teams. This role is primarily focused on the delivery of services within Singapore. You will also be called upon to lead initiatives across the ASEAN theater and APJC region.

Who You Are

• Relevant vertical knowledge and expertise around technology and market trends with ASEAN/Asia or Malaysia is a plus - aligned to customer business objectives and challenges
• Ability to engage subject matter expertise as appropriate
• Deep domain expertise in 1-2 areas
• Successfully navigate Customer landscape to drive mutual success - understand and manage political realities to achieve goals
• Expertise of IT standards/frameworks (e.g. ITIL, 6Sigma, etc.) and trends (e.g. DC,ACI, SDA, SDWAN, Cloud etc.)
• Excellent verbal, written, and presentation skills
• Executive engagement - communication, presence and skills
• Financial Acumen - understand finance and P&L process and standards
• 12-15 years relevant industry related experience (e.g. IT domain expertise)

Next Step

Prepare your updated resume and expected package.

Simply click on 'Apply here' or email to [email protected]to drop your resume

All shortlisted candidates will be contacted.

Prasant Sirohi

Direct Line: +65 66977951

EA Licence Number: 91C2918

Registration Number: R22106307

Our client is a well-established MNC, market leader in the 3PL Logistics industry. Due to their current expansion plan, they are looking for Customer Service Manager to join their Customer Service team, in hopes of developing the current high performing team. They are located in the East - easily assessible.

Responsibilities:

• Oversee the daily operations of export customer service.
• Collaborate with various departments within the airfreight division to optimize procedures and minimize inefficiencies.
• Lead the implementation of new business initiatives. Comprehend customer needs and spearhead business implementation efforts.
• Foster a culture of continuous improvement and collaborate with stakeholders to ensure employees receive the necessary training to excel in their roles and achieve operational excellence.
• Conduct annual performance reviews for the team.
• Maintain records of team training activities.

Requirements:

• Min Diploma
• Min 5 years of team management experience
• Strong communication and interpersonal skills required.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

Key Responsibilities:

• Operations Management: Oversee both front-of-house and back-of-house activities to ensure seamless coordination and maximum efficiency.
• Customer Satisfaction: Maintain high service standards, addressing customer concerns promptly to ensure happiness.
• Problem-Solving: Resolve customer issues swiftly and effectively, ensuring our guests leave satisfied.
• Health and Safety: Ensure strict adherence to health codes and sanitation standards, creating a safe environment for both customers and staff.
• Training: Conduct thorough training for new hires and provide ongoing coaching to maintain top-notch service standards.
• Staff Management: Monitor workstations to maintain optimal staffing levels and conditions.

Benefits:

• Annual Wage Supplement (AWS)
• Generous Vacation Time: Enjoy 10 days of well-deserved vacation annually.
• Comprehensive Medical Coverage: Extensive medical benefits to take care of your health.
• Lucrative Sales Incentives: Earn extra rewards for outstanding performance.
• Retention Bonuses: Receive rewards for your long-term dedication.
• Additional Birthday Leave: Celebrate your special day with an extra day off!
• Work Schedule: 5 days a week, 9 hours per day

EA License 22C1383

EA Personnel R22110043

Responsibilities :

• Provide post-sales maintenance support on servers/storage (IBM/HP/DELL/SUN) and operating systems (Linux/Unix/Windows) at customer locations
• Troubleshooting and replacement of hardware;
• Troubleshooting of operating system;
• Handling of hardware migration/implementation project;
• Perform preventive and proactive maintenance;
• Escalation and management of complex issues.

Required skills and experience:

• Minimum 3 years of experience in a similar capacity and diploma holder or above in Computer Engineering/Science or related discipline;
• Strong server and storage hardware configuration knowledge will be an advantage;
• Capable of using operating systems: Microsoft Windows, Unix, ESX, and Linux are preferable;
• Proficiency in solving computer hardware-related issues for IBM, DELL, and HP
• Strong sense of customer service and team efficiency;
• Able to provide non-office hours standby and support service;

Interested candidates, who wish to apply for the above position, please send in your resume to [email protected]

We regret to inform that only shortlisted candidates will be contacted.

Job Code: PRIT

PERSOLKELLY Singapore Pte Ltd
EA License No. 01C4394
EA Reg No: R1875348 (Tewari Priyanka)

**********************************

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.**********************************

The Opportunity

• Opportunity to work in a MNC environment in the FMCG Industry to support customers from Japan and Korea.
• Global leader in the beauty industry
• Salary: up to $5000 (subjected to experience)
• Location: Central West
• Good learning exposure and candidates with no experience are welcome to apply as training will be provided
• 12 months contract!

The Talent:

• At least a Diploma in any Discipline
• Logistics knowledge and understanding import/export preferred
• Good problem-solving skills, organized, meticulous and customer focused
• Team player and able to multi tasks and with good time management
• Computer literacy (Ms. Office). SAP Knowledge a definite advantage.
• Business proficiency and fluency in English and Korean / Japanese to support customers from Korea or Japan

Job Description

• Manage end to end order processing/ management
• To ensure smooth operation in daily operation and timely arrangements of orders/returns with support to system administration flow as following:
• Data entries and support the team in festive to ensure a smooth flow in daily operations.
• Tracking of Proof of delivery (POD) and Credit notes.

Next Step

• Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package.
• Simply click on 'Apply here' to drop your resume and contact us to follow-up, or send your resume to [email protected]!
• All shortlisted candidates will be contacted.

Location: Sourbombe Artisanal Bakery

• 78 Airport Blvd., #02 - 237, Singapore 819666
• 435 Orchard Rd, B1-44 Wisma Atria, Singapore 238877
• 7 Holland Vlg Wy, #01-27, Singapore 275748

Sourbombe’s Front of House Service Crew plays a crucial role in delivering exceptional service and hospitality. You will be responsible for providing consistently outstanding customer service, ensuring that every guest feels welcomed and satisfied throughout their visit. We're looking for enthusiastic and dedicated individuals to join our team.

Responsibilities

Customer Service:

• Greeting customers and delivering excellent customer service.
• Handle customer complaints and resolve issues promptly.
• Making recommendations to customers and answering any questions.
• Coordinate orders for Baristas and service crew to ensure a smooth customer experience.
• Participate in dispute resolution.

Preparing Beverage and Quality:

• Preparing coffees and other beverages by following recipes and health safety guidelines, to achieve a consistent and high standard of taste and quality.

Operational Management:

• Analyse service quality and customer satisfaction.
• Contribute to innovation process within own scope of work in the business unit.
• Assist the management in implementing change.
• Manage cost and quality controls.
• Facilitate food safety compliance with legislative and regulatory requirements.
• Cleaning: To ensure the workplace is well kept daily. Have a fixed schedule for deep clean a few times in a month.
• Initiative: In the event that the bar is free of duties and work, the whole team is expected to work together to aid in any other aspects that need help (e.g., Help with FOH/BOH for service or cleaning).
• Maintain accurate records of sales and transactions.

Inventory and Equipment Management:

• Manage orders for kitchen stock and coffee supplies.
• Maintain and clean coffee machines, and arrange for professional servicing when required.
• Manage site/outlet and equipment maintenance.
• To constantly update store manager on low stocks and unavailability of products for the day.
• Receiving goods: to ensure that all goods received are in good condition and appropriate quantities, sign off on goods.
• Conduct regular inventory checks and report discrepancies.
• Ensure proper storage of supplies and ingredients.

Training and Development

• Train and set standards for kitchen and service crew.
• Develop and motivate team members through capability development.

Requirements

• Previous experience in a customer service role is preferred but not required.
• Relevant experience in the F & B industry is preferred.
• A proactive team player with a positive attitude and willingness to learn.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and handle multiple tasks.
• 5-day work week.
• Willing to work on weekends and public holidays.
• Willing to rotate to other outlets when necessary (e.g., events, peak periods).
• Singaporeans are preferred.

What We Offer

• Competitive salary starting at $2,100 per month, with performance-based adjustments.
• A supportive and friendly work environment where your growth is encouraged.
• Opportunities for advancement within the company.
• Work injury insurance.
• Medical coverage.

Start Date

• September/October

Responsibilities

• Assist in check-in for travelling passengers
• Provide customer service in premier lounges at Changi Airport
• Receptionist duties

Requirements:

• Minimum NITEC in service management or relevant
• Applicants without NITEC but with relevant working expereince are welcome to apply
• Good communication skill
• Excellent customer service skill
• Willingness to go extra mile

Other information:

• Entitled to shift allowance
• Working location: Changi Airport
• Working hours: 6 days work week, rotating shift (including overnight shift), 44 hours per week

We regret that only shortlisted candidates will be notified.

By sending us your personal data and/or resume, you are deemed to consent to AM Recruitment Pte Ltd or its agents to collect, use and disclose your personal data and/or resume for the purpose of processing and administrating this job application.

Registration No: R23117478 (Mandy Lim Teng Hong)

EA Licence No: 23C1821 (AM Recruitment Pte Ltd)

Job responsibilities:

The officer is part of the team responsible for processing employment claims at the Tripartite Alliance for Dispute Management (TADM). The job entails customer service, access the feasibility of executing Writ of Seizure and Sale (WSS) and case processing work.

The officer will monitor payment for Settlement Agreements (SAs) and Employment Claims Tribunals (ECT) orders. The officer will assess the cases and provide timely assistance and advice to the workers.

The officer will respond to case specific queries and be involved in ad-hoc projects relating to IT needs, process reviews and customer service initiatives.

Job requirements:

• Able to handle customers in a responsive and professional manner
• Able to communicate well and write concisely
• Team-player with good interpersonal skills and able to work independently
• Possess good analytical and problem-solving skills
• Proficient in basic IT programmes like MS Excel, Word, Powerpoint & Outlook

Kindly state your expected salary in your resume. The position offered will be commensurate with the candidate’s experience and suitability.

Job Description:

• Attend to patient enquiries over the counter to provide information on clinic services
• Update patient registration information and process medical records in accordance with standard operating procedures and clinic guidelines
• Provide quality customer service to patients
• Assisting in all day-to-day administrative duties.
• Ensure proper maintenance of clinic facility for cleanliness and positive image
• Perform other ad-hoc departmental tasks/activities as assigned by the management.

Job Requirements:

• Min N/O level and above
• No working experience is required as on-the-job training is provided

Interested candidates do attach your resume to [email protected]

Attn: Angela Celeste Poh Li Ying (R2095367)

Recruit Express Pte Ltd (99C4599)