Overview of the Role

• The Project Manager/ Implementation Manager is expected to manage highly complex and time-sensitive client projects.
• The Project Manager will manage a portfolio of cluster and/or global client projects numbering from approximately 10-20 depending on scope and complexity, with highest level of quality and professionalism.
• Ensure timely delivery of projects and total client satisfaction: Implement client objectives within standard guidelines and timeframes
• Act as an advisor to the client in building the overall structure of the project and fine tune the solution to fit the client's requirements.
• Act as the primary interface to client, while coordinating all internal and external project related activities.
• Support Sales effort by participating as a part of the deal team to prepare client pitches.
• Comply with all audit, regulatory and compliance directives.
• Appropriately manage and resolve issues and escalations raised throughout the project through proper issue tracking and escalation channels.
• Continuously seek to identify opportunities for efficiency and control improvements in the process and Implement such improvements whenever possible.

Qualifications

• 7-10 years of client management and/or project management experience is good to have.
• In-depth knowledge and experience with cash/trade products and business processes.
• Strong influencing skills to manage virtual teams.
• Expert knowledge of MS Office products, including MS Project.
• Certified Project Management training / certification (i.e. Project Management Professional - PMP, Prince 2 Practitioner, or equivalent) preferred.
• A technical background and a strong understanding of human and system interfacing, interaction and design are also highly desirable.
• Since the clientele will involve handling Mandarin speaking clients, business-level proficiency in Mandarin is good to have.

Education

• Bachelor's/University degree or equivalent experience is required, Masters degree is good to have.

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

We are seeking a dynamic and results-driven Sales and Operations Manager to join our team and contribute to the growth and success of our cleaning services business. As the Sales and Operations Manager, you will be responsible for a wide range of sales and operational activities, ensuring customer satisfaction, fostering client relationships, and driving business expansion.

Responsibilities:

1. Sales Quotations and Customer Engagement:Prepare accurate sales quotations and proposals for potential customers.
   Conduct sales calls and on-site visits to engage with customers, understand their needs, and present our services effectively.
   Visit potential customers, provide comprehensive quotations, and develop proposals to secure new business opportunities.
   
2. Client Relationship Management:Handle client inquiries, address feedback, and resolve any issues promptly and satisfactorily.
   - Maintain and nurture relationships with both new and existing clients, ensuring their satisfaction and loyalty.
   
3. Leadership and Team Management:Exhibit self-motivation and strong leadership skills to provide direction and lead a team of sales executives.
   Drive the achievement of sales targets through effective team coordination, guidance, and motivation.
   
4. Presentation and Communication:Possess excellent presentation and explanation skills to effectively showcase our services and benefits to potential clients.
   
5. Operations and Inventory Management:Ensure healthy staffing levels and oversee training programs for cleaners to meet operational requirements.
   Manage the procurement of materials and implement effective inventory controls for cleaning services.
   
6. Strategic Planning and Growth:Develop and execute a growth strategy focused on increasing profitability and customer satisfaction.
   Lead the expansion into the residential sector (B2C) by devising strategic plans and overseeing the sales team's efforts in that market.
   
7. Problem Resolution:Supervise and ensure the timely mitigation of problems, complaints, and issues in a satisfactory manner, both on-site and in coordination with the relevant teams.
   

Requirements:

• Proven experience in sales, preferably in the cleaning industry, is highly desirable.
• Strong interpersonal skills with the ability to develop and maintain relationships with clients.
• Demonstrated leadership abilities and the capability to lead a sales team effectively.
• Excellent presentation and communication skills.
• Results-oriented mindset with a focus on achieving sales targets and driving business growth.
• Ability to strategize and devise effective plans to penetrate the residential market.
• Sound knowledge of operations management and inventory controls.
• Self-motivated, proactive, and able to work independently.

Join our team and be part of our exciting journey as we expand our cleaning services business, providing exceptional service and building lasting customer relationships. Your expertise and strategic leadership will play a vital role in our continued success.

To apply, please submit your resume along with a cover letter detailing your relevant experience and achievements in sales and operations management.

Note: Experience in the cleaning industry will be considered a plus, but we welcome applicants with transferable skills and a proven track record in sales and operations management.

About the role:

1.  Liaise with client's representatives on all site matters with proper documentation.

2.  Deal effectively with all consultants, construction teams, and relevant authorities.

3.  Provide leadership and direction on all project operations and activities such as the design, plan, schedule, scope and budget

4.  Manage and ensure completion of assigned upgrading / Additional & Alteration (A&A) works in accordance to the client’s expectation within the timeline and budget

5.  Ability to manage multiple projects at a time.

6.  Liaise closely with sub-contractors, architects, consultants, and relevant authorities to ensure the smooth execution of project.

7.  Ensure that works are executed in accordance with approved plans/drawings and in accordance with contract specification.

8.  Able to chair project kick-off meetings, progress meeting and all other project related meetings with clients, consultants, and other parties.

9.  Able to prepare tender document including the estimated price value and specification write up.

10.  Preparation & Monitoring of project progress claim, variation, and final accounts daily/weekly for all parties.

11.  Conduct quality assurance reviews to ensure that required work is satisfactorily performed and completed by certified consultants.

12.  Any other related duties that may be assigned.

About you:

• Degree / Diploma in Facilities Management or any engineering field or equivalent
• Results driven with good track record, working attitude and possess good interpersonal skills
• Able to work under pressure under tight datelines
• Able to work independently and must also be a good team player

Why join Cushman & Wakefield?

As one of the leading global real estate services firms transforming the way people work, shop and live working at Cushman & Wakefield means you will benefit from;

• Career development and a promote from within culture
• An organisation committed to Diversity and Inclusion

We have a vision of the future, where people simply belong.

That's why we support and celebrate inclusive causes, not just on days of recognition throughout the year, but every day. We embrace diversity across race, colour, religion, gender, national origin, sexual orientation, gender identity or persons with disabilities or protected veteran status. We ensure DEI is part of our DNA as a global community - it means we go way beyond than just talking about it - we live it. If you want to live it too, join us.

Job Responsibilities:

• Lead the planning, execution, and completion of the projects, ensuring they are delivered on time and within budget.
• Develop and manage project schedules, budgets, and resources to meet project objectives.
• Coordinate with clients, stakeholders, consultants, and subcontractors to ensure effective communication and collaboration throughout the project lifecycle.
• Conduct regular site inspections and progress meetings to monitor project status, quality, and compliance with safety regulations.
• Identify, assess, and mitigate potential risks and issues that may impact project delivery.
• Prepare and present progress reports and updates to stakeholders, ensuring transparency and accountability.
• Ensure all construction activities adhere to environmental, health, and safety regulations and standards.
• Implement best practices and continuous improvement strategies in project management to enhance efficiency and outcomes.

Job Requirement:

• Bachelor's degree in Building Engineering or a related field.
• Professional Engineer (PE) certification recognized by the Professional Engineers Board Singapore or accreditation as a Professional Project Manager (PPM) by the Singapore Project Management Institute (SPM).
• Minimum of 10 years of experience in project management
• Demonstrated experience in managing the safety and timely delivery of large-scale projects.
• In-depth knowledge of construction methods, materials, and regulations.
• Excellent project management skills, including the ability to handle multiple tasks and priorities effectively.
• Strong leadership and team management capabilities.
• Exceptional communication and interpersonal skills.
• Proficiency in project management software and tools.
• Strong problem-solving skills and the ability to make informed decisions under pressure.
• Experience with industrial or treatment plant projects in Singapore
• Familiarity with local construction codes and standards.

Job Description:

• Lead the planning, execution, and completion of the projects, ensuring they are delivered on time and within budget.
• Develop and manage project schedules, budgets, and resources to meet project objectives.
• Coordinate with clients, stakeholders, consultants, and subcontractors to ensure effective communication and collaboration throughout the project lifecycle.
• Conduct regular site inspections and progress meetings to monitor project status, quality, and compliance with safety regulations.
• Identify, assess, and mitigate potential risks and issues that may impact project delivery.
• Prepare and present progress reports and updates to stakeholders, ensuring transparency and accountability.
• Ensure all construction activities adhere to environmental, health, and safety regulations and standards.
• Implement best practices and continuous improvement strategies in project management to enhance efficiency and outcomes.
• Assist the tasks assigned by the project manager.

Qualifications：

• Bachelor's degree or Master's degree in Building Engineering or a related field.
• Minimum of 10 years of experience in project management
• Demonstrated experience in managing the safety and timely delivery of large-scale projects.
• In-depth knowledge of construction methods, materials, and regulations.
• Excellent project management skills, including the ability to handle multiple tasks and priorities effectively.
• Strong leadership and team management capabilities.
• Exceptional communication and interpersonal skills.
• Proficiency in project management software and tools.
• Strong problem-solving skills and the ability to make informed decisions under pressure.

Are you ready to ignite your career and be part of something truly extraordinary? At ASUS, we’re In Search of Incredible—and we want you on our team! We’re looking for dynamic, passionate individuals who are eager to innovate, create, and make waves in the tech world. If you’re fueled by ambition and thrive in a fast-paced environment where your ideas can shape the future, this is your opportunity to shine. Join us, and let’s chase the incredible together!

The Purpose –

The purpose of this role is to drive growth by building and maintaining relationships with Hybrid resellers and Distributors.

The Responsibilities –

• Build and maintain relationships with key resellers and decision makers
• Collaborate with BDM, Marketing and Product Teams to develop targeted marketing campaigns for the Hybrid and long tail market.
• Build Run rate business with the selected hybrid dealer with Demo display and stock management.
• Attend conferences and trade shows to promote IT devices and establish new connections
• Conduct product demonstrations and presentations to customers and prospects
• Manage the cycle from opportunity identification to product delivery
• Provide excellent customer service to ensure customer satisfaction and repeat business
• Accountable for meeting individual (KPIs) and team goals
• Provide feedback to HQ to help drive partner-related data accuracy
• Work collaboratively with technical teams to identify appropriate solutions based on external needs and requirements

The Requirement –

• Minimum 5 years' experience in IT industry
• Good understanding of IT hardware
• Strong knowledge of IT industry and SMB buying patterns
• Ability to work independently and manage a sales pipeline
• Knowledge of and contacts within the IT industry
• Excellent communication, presentation, and negotiation skills
• Exceptional client service skills and well-developed negotiation & persuasion skills

Are you ready to ignite your career and be part of something truly extraordinary? At ASUS, we’re In Search of Incredible—and we want you on our team! We’re looking for dynamic, passionate individuals who are eager to innovate, create, and make waves in the tech world. If you’re fueled by ambition and thrive in a fast-paced environment where your ideas can shape the future, this is your opportunity to shine. Join us, and let’s chase the incredible together!

The Responsibilities –

• Product: Manage product life cycle/ product& price positioning.
• Take the responsibility for product P/L.
• Eco System: identify addressable market/ Go-to Market plan.
• Work together with account managers and marketing team to deliver results.
• Identify customer needs, oversee market research, and monitor the market trends/competitive landscape
• Identifying opportunities to out-position competitors based on areas of product differentiation, both in the short and long term
• Manage lifecycles and product positioning in the marketplace.
• Take full responsibility for business plans and business results.
• Coordinate with Marketing Department of marketing activities within the context of the overall corporate plan to meet company objectives.
• Interacts internally and externally with executive management involving negotiation of difficult matters to influence policy.
• Manage product supply

The Requirement –

• 5 years or more IT industry product management experience
• A self-starter who is able to work independently and engage cross-functional teams in meeting customer requirements
• Strong PC and MS office skills preferred.
• Excellent interpersonal and communication skills, strong negotiation skills, independent and self-motivated.
• Energetic, dynamic, optimistic and customer service-oriented
• Strong analytical skill & ability to work under stress

Job Summary

As the Project Manager for Clinical Systems, you will lead a team in implementing and managing clinical IT projects within the healthcare organisation. Your role will involve collaborating with stakeholders to develop project objectives and scope, gathering detailed requirements, managing resources, timeline, budgets and ensuring vendor compliance. You will work closely with operations, clinical teams, and IT support to ensure that project outcomes align with operation needs and deliver value to stakeholders. Additionally, you will oversee day-to-day end-user support and the maintenance of existing clinical systems in coordination with supporting vendors.

Job Description:

Specifics

• Managing SATA’s existing clinical applications and implementing new IT systems, gathering user requirements ensuring that system implementation meet users’ requirements. Manage and provide guidance to the application team.
• Project Management: Develop and document project objectives, scope, stakeholder involvement, cost-benefit analysis, outcomes, and key deliverables. Work closely with process owners and stakeholders to integrate technical and application components to identify solution to meet business process requirements.
• Project Requirements Gathering: Collaborate with stakeholders to gather and document project requirements. Ensure proper documentation of the new/existing system specifications, software change management and control procedures for all systems.
• Resource and Budget Management: Plan and manage project resources, budget, timelines, and stakeholder communications.
• Data & Cyber security: Ensure system adhere to healthcare regulations and standards, such as PDPA, ISO 27001, HIPAA and other data protection laws relevant to clinical information systems.
• Vendor Relations: Manage vendor relationships, ensure compliance, and negotiate service level agreements (SLAs) for systems and solutions support. Liaise closely with vendors in project implementation, application testing, supporting application patches, upgrades in accordance with project methodologies and policies.
• Management Reporting: Prepare and present project status reports, including progress, issues, and changes to management and committees.
• Technology Evaluation: Evaluate new technologies and collaborate with stakeholders on emerging technology initiatives. Identify, source and recommend new innovative functionalities and IT solutions that add value to SATA’s future operation needs.
• In-House Solutions: Advise on, develop, and implement in-house IT solutions and conduct user training. Work closely with the IT team to support the daily operations of SATA’s systems, account management, network and IT infrastructure support.
• Assist Head of IT in the planning of annual IT budgets and projects planning.

General

• Support and assist Head of IT on other corporate initiatives and non-IT related events.
• Work closely with the infrastructure and network team to ensure maximum system stability and uptime
• Any other duties and tasks as assigned by Head of Information Technology.

Interested applicants are invited to send in their detailed resumes, stating current and expected salary via APPLY NOW.

Only shortlisted candidates will be notified.

Job Description Summary

Customer-centric role, accountable for delivering service to the customer, within contractual framework. Leads practitioners to deliver high quality and reliable information technology services through equipment, systems, software products, or networked devices in line with their business needs. Integrated within customer account structure, interacts with the customer and partners with the Delivery Partner with knowledge of the services provided to the customer and customer business having the ability to propose and deliver customer-tailored solutions. Owns technical and managerial support to field engineers, technicians, system administrators, subject matter experts, and product support personnel who are delivering, managing, maintaining, deploying IT services. Responds to incidents, problems, changes, escalations, and situations where support is needed to fix problems in malfunctioning services, operations, software or equipment. Leads team, partners with Delivery Partners, Architects, SREs and the customer to co-create, design, deploy and run reliable, available and maintainable systems and services.

Service Availability Manager is required to oversee the IT operations and Delivery.

Job Description

A Service Availability Manager is customer-centric role, accountable for delivering service to the customer, within contractual framework. Leads practitioners to deliver high quality and reliable information technology services through equipment, systems, software products, or networked devices in line with their business needs. Integrated within customer account structure, interacts with the customer and partners with the Delivery Partner with knowledge of the services provided to the customer and customer business having the ability to propose and deliver customer-tailored solutions. Owns technical and managerial support to field engineers, technicians, system administrators, subject matter experts, and product support personnel who are delivering, managing, maintaining, deploying IT services. Responds to incidents, problems, changes, escalations, and situations where support is needed to fix problems in malfunctioning services, operations, software or equipment. Leads team, partners with Delivery Partners, Architects, SREs and the customer to co-create, design, deploy and run reliable, available and maintainable systems and services.

Your Future at Kyndryl

Every position at Kyndryl offers a way forward to grow your career. We have opportunities that you won’t find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.

Who You Are

You're good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset, keen to drive your own personal and professional development. You are customer-focused - Someone who prioritizes customer success in your work. And finally, you're open and borderless - naturally inclusive in how you work with others.

Job Qualifications

You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others.

Required Technical Skills:

• 3-5 years of relevant experience
• Service and Project Management
• Proven experience in a customer-facing role with a strong commitment to delivering high-quality service within a contractual framework.
• Deep understanding of IT infrastructure, including equipment, systems, software products, and networked devices.

We are seeking a dynamic and experienced Sales Manager to join our team and drive sales for our exhibition halls and meeting rooms at Singapore EXPO. The Sales Manager will be responsible for identifying, developing, and closing sales opportunities to maximize revenue and meet sales targets.

• Independent sales hunter with a can do attitude.
• Individual contributor role where you hunt for new corporate meetings/ lifestyle events through prospecting, networking, relationship building, channel development etc.
• Build and maintain strong client relationships, ensuring a positive customer experience throughout the sales processes
• Understanding clients’ needs and propose innovative solutions to key clients
• Work with the marketing department to develop sales campaigns that can generate a continuous pipeline of opportunities
• Conduct regular sales presentations and site visit with clients
• Manage, support and service the clients from prospecting to closure of events.
• Main point of contact between our client and internal teams, and to collaborate closely with event management and operations team to ensure successful completion of events.

Qualification

• Degree with minimum 4 years of relevant work experience in Tourism and Hospitality, MICE, Corporate Sales and/ or Events.
• Proven sales experience in the venue or hospitality industry (a plus).
• Strong organizational and time management abilities to manage multiple tasks efficiently in a fast-paced environment.
• Ability to work independently and as part of a team.
• Possesses a strong network of business contacts cultivated throughout your career.
• Demonstrated success in achieving or exceeding sales targets through a results-oriented approach.
• Excellent interpersonal and written/verbal communication skills to build strong relationships with clients.
• Highly motivated with excellent problem-solving skills.
• An independent and proactive individual who thrives in a collaborative environment while maintaining a positive attitude.
• Able to work on weekend for events when required.
• Work location: Expo

Sciente International is broadening our client portfolio for services in intelligentisation and digital transformation, leveraging our partnerships with Snowflake, Databricks, and Amazon Web Services.

This is an on-site Singapore-based individual contribution role that will focus on client delight and growing the Services businesses of Sciente International in Singapore.

• Take ownership and fine-tune the strategy and account plan to boost services revenue, in line with the business potential of the targeted sector and/or accounts.
• Work towards achieving the agreed services revenue performance goals by opening up new logos.
• Client Engagement & Development: Develop and maintain strong relationships with clients to understand their IT projects requirements, challenges/needs, company culture, and strategic objectives.
• Collaborate with client managers to clarify their requirements and make sure a common understanding.
• Adopt a consultative approach to act as advisors for our clients to formulate the right value-added services offering.
• For SOW based services, work with internal talent acquisition team for specific roles/scope of work.
• Service Agreements/Scope of Work/Terms of Business and Offer Negotiation: Serve as a liaison during the SOW/offer negotiation process, facilitating discussions and reaching mutually beneficial agreements.
• Build the relationship with client managers across the levels, develop client accounts and grow the portfolio of IT professional services within the client accounts.
• Market Research: Stay abreast of industry trends, market conditions, technology providers, and competitor activities to inform strategies and provide valuable insights to clients and Sciente.
• Adhere diligently to Sciente's internal processes and submit weekly reports in a timely manner.

Qualifications and Experience:

• 5 years of total relevant sales experience in B2B IT services & solutions within Singapore.
• Exposure to AWS, Snowflake, Databricks or similar products/platforms shall be a big plus.
• Minimum 3 years of local work experience in client services/large client account management is highly desired.
• A graduate degree or diploma in IT, Computer Science, a related field is highly desired.
• Essential qualifications include outstanding communication and interpersonal skills, along with a results-oriented mindset.
• Proficiency in engaging with client managers, adopting a consultative approach to understand their project requirements.
• Meticulous attention to detail and a commitment to continuous learning are mandatory for our organizational culture and the demands of the markets we serve.
• Capability to work towards meeting revenue performance goals for the named client accounts.
• A fervor for delivering quality results, coupled with discipline, focus, perseverance, and resourcefulness, is highly valued.

Should you be interested in this career opportunity, please send in your updated resume to [email protected] at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA License: 07C5639

This is an on-site Singapore-based individual contribution role that will focus on enhancing the SOW based Digital IT Services and technology talent management services businesses of Sciente International in SG.

• Client Engagement & Development: Develop and maintain strong relationships with clients to understand their IT projects and tech talent requirements, challenges/needs, company culture, and strategic objectives.
• Collaborate with client managers to clarify their requirements and make sure a common understanding.
• Adopt a consultative approach to act as advisors for our clients.
• Work with internal talent acquisition team and do assessments to evaluate candidates’ skills, experience, and cultural fit for specific roles/scope of work.
• Present qualified candidates to clients, providing detailed summaries and recommendations to facilitate the decision-making process.
• Facilitate the interview process for potential tech professionals, ensuring delightful engagements.
• Service Agreements/Scope of Work and Offer Negotiation: Serve as a liaison during the SOW/offer negotiation process, facilitating discussions and reaching mutually beneficial agreements.
• Build the relationship with client managers across the levels, develop client accounts and grow the portfolio of IT professional services within the client accounts.
• Market Research: Stay abreast of industry trends, market conditions, and competitor activities to inform strategies and provide valuable insights to clients.
• Adhere diligently to Sciente's internal processes and submit weekly reports in a timely manner.

Qualifications and Experience:

• At least 4-6 years of total relevant experience in IT services / talent management / tech recruitment / IT staff augmentation services within Singapore.
• Minimum 3-4 years of local work experience in client services/client account management are very much required.
• A graduate degree or diploma in IT, Computer Science, a related field, or any business/HR/engineering discipline is a prerequisite.
• Essential qualifications include outstanding communication and interpersonal skills, along with a results-oriented mindset.
• Proficiency in engaging with client managers, adopting a consultative approach to understand their project requirements.
• Meticulous attention to detail and a commitment to continuous learning are mandatory for our organizational culture and the demands of the markets we serve.
• Capability to work towards meeting revenue performance goals for the named client accounts.
• A fervor for delivering quality results, coupled with discipline, focus, perseverance, and resourcefulness, is highly valued.

More qualified professionals shall be considered for senior level roles.

Candidates with new sales experience shall be considered for Business Development Manager for new Client Acquisitions.

Should you be interested in this career opportunity, please send in your updated resume to [email protected] at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA License: 07C5639

• Marketing Manager Job Description
• We are seeking an innovative marketing manager to promote our company's brand and services. In this role, you will be optimizing our marketing strategies, managing the marketing department's budget and sta!, as well as preparing forecasts. To ensure success, you will need extensive knowledge of marketing strategies and the ability to identify new business leads. An outstanding marketing manager will be someone whose expertise translates into increased brand awareness and profitability.
• Marketing Manager Responsibilities
• Evaluating and optimizing marketing and pricing strategies.
  Analyzing market trends and preparing forecasts.
• Generating new business leads. Develop strategies and tactics to get the word out about our company and drive qualified tra"c to our front door Deploy successful marketing campaigns and own their implementation from ideation to execution
  Experiment with a variety of organic and paid acquisition channels like content creation, content curation, pay per click campaigns, event management, publicity, social media, lead generation campaigns, copywriting, performance analysis Produce valuable and engaging content for our website and blog that attracts and converts our target groups
  Build strategic relationships and partner with key industry players,
• agencies and vendors
  Prepare and monitor the marketing budget on a quarterly and annual basis and allocate funds wisely Oversee and approve marketing material, from website banners to hard copy brochures and case studies Measure and report on the performance of marketing campaigns, gain insight and assess against goals Analyze consumer behavior and adjust email and advertising campaigns accordingly
• Marketing Manager Requirements
• A Bachelor’s degree in marketing, business or any other relevant field Sound understanding of marketing fundamentals and tactics
• Creative thinking and problem-solving ability
  Leadership and project management skills
• Knowledge of digital marketing and social media marketing strategies Excellent verbal and non-verbal communication skills
• Proficiency with marketing tools and software
  Proficient in marketing research and statistical analysis
• The ability to work under pressure. Availability to work within opening hours (e.g. evenings, holidays, weekends).

• Business Development Manager Job brief
• We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an e!ective sales strategy.
• The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.
• Business Development Manager Responsibilities
• Develop a growth strategy focused both on financial gain and customer satisfaction
  Conduct research to identify new markets and customer needs Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
  Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
  Develop entry level sta! into valuable salespeople
• Developing goals for the development team and business growth and ensuring they are met.
  Training personnel and helping team
• members develop their skills.
  Finding and developing new markets and improving sales.
  Perform any other duties assigned by the director.
• Business Development Manager Requirements and skills
• Proven working experience as a business development manager, sales executive or a relevant role
  Proven sales track record
  Experience in customer support is a plus
  Proficiency in MS O"ce and CRM software (e.g. Salesforce)
  Proficiency in English
  Market knowledge
  Communication and negotiation skills Ability to build rapport
  Time management and planning skills BSc/BA in business administration, sales or relevant field
  The ability to work under pressure. Availability to work within opening hours (e.g. evenings, holidays, weekends).

Inventory Management: Oversee inventory levels, manage stock control, and ensure accurate record-keeping.

Staff Supervision: Lead, train, and supervise warehouse staff, including scheduling and performance management.

Order Fulfillment: Ensure timely and accurate picking, packing, and shipping of orders.

Safety Compliance: Enforce safety protocols and procedures to ensure a safe working environment.

Process Improvement: Identify and implement process improvements for greater efficiency.

Coordination: Collaborate with other departments, such as purchasing and logistics, to optimize warehouse operations.

Maintenance: Ensure the proper maintenance of warehouse equipment and facilities.

• Strategically plan and manage logistics, warehouse, transportation and customer services
• Direct, optimize and coordinate full order cycle
• Liaise and negotiate with suppliers, manufacturers, retailers and consumers
• Keep track of quality, quantity, stock levels, delivery times, transport costs and efficiency
• Arrange warehouse, catalog goods, plan routes and process shipments
• Resolve any arising problems or complaints
• Supervise, coach and train warehouse workforce
• Meet cost, productivity, accuracy and timeliness targets
• Maintain metrics and analyze data to assess performance and implement improvements
• Comply with laws, regulations and ISO requirements

• Create a safe working environment for employees by putting in place safety measures to prevent accident and complications that may arise during work. Also provide safety gear to employees for protection in the event of accidents
• Supervise activities of workers to ensure that they are hands-on in order to promote hard-work, which is needed for successful deliveries and completion of production tasks to meet clients’ demands and deadlines
• Inspect goods to be delivered to ensure that they are in the right quantity and quality. Supervise the loading of such goods into vehicles for delivery
• Liaise with transportation companies to create a good working relationship to be able to strike good negotiations for transportation of goods, and to prevent hiccups that may arise
• Give vivid directions and guidelines to shipping agents about nature of goods and delivery locations, and maintain communication with them to ensure that goods are not damaged on transit
• Prepare invoice for orders and deliveries as part of record keeping measures and evidence of transaction
• Help in recruiting competent and hardworking workers to carryout daily operations at the organization and put them through in discharging their duties
• Ensure that workers adhere to industry standards in dealing with clients, to promote rule of law and avoid practices such as smuggling and overloading to avoid accidents which could lead to loss of lives and properties
• Assign different responsibilities to workers to fasten the job and promote specialization and accountability. This way, non hardworking workers can easily be identified
• Keep records of all shipping activities, documenting procedures, guidelines, and changes in procedures for reference purposes

Minimum 8+ years of experience working as part of Payments Technology solution at an IT company, in the role of Project Manager / Test Manager / Delivery Manager.

Must have played a technical lead or Test Manager role for at least 4 year for a full life cycle of application design and development including participation in initial discussion on requirements

PRIMARY SKILL:

• Project Management / Test Management with PMP certification • Exposure to Payments Technology

• Knowledge of Global Payments Processing like SWIFT, Clearing systems (e.g. RTGS, ACH, etc) Should have worked in end-to-end implementation of an IT solution in one of the above Functional areas. Exposure and experience in Payments or Cash Management products like Fundtech’s GPP, GCP, Dovetail or Clear2Pay OPF, Polaris Intellect Suite, etc

SPECIFICATIONS:

Ability to initiate new project or take over existing project

• Work on estimations, planning, scheduling and control

• Capable of delivering in a multi-shore model.

• Hands on experience on payment systems and exposure to Payments Hub, Clearing and Settlement, Automated clearing house programs

• Experience with multiple payments and cash management products like Fundtech, Clear2Pay, ACI, Montran, Dovetail

• Strong Project Management skills with at least 6+ years of PM experience working within a Global (time zone separated) team

• Good understanding of Banking domain

• Strong understanding of Project Management concepts, SDLC methodologies and Operating models (Agile and Waterfall)

• Exposure to defining Testing Approach, create and schedule testing activities and meet deadlines.

• Exposure to working with various vendors, internal & external stakeholders to carry out various testing activities to completion.

• Exposure to HPQC, JIRA or other defect management tools

• Experience in NFR testing

• Experience in Test Automation & Tools like QTP, LISA etc

• Managed projects on different technology platforms i.e. Legacy (mainframes) or Open systems (.Net, Java, etc), on different Operating systems (Windows, Unix, Linux)

• Expertise in using Microsoft Office Project for creating and maintain project plans and MS Office Tool Suite (including Outlook, PowerPoint and Excel)

• Excellent presentations skills, ability to communicate in a clear and concise manner

• Ability to deal with ambiguity and define approaches to bring unfocused issues to resolution

• Work with Shared Services Organizations

• Support RFI / RFP and support the sales process

GOOD TO HAVE:

• PMO experience

• Good knowledge in PL SQL and Unix Scripting, C, C++, J2EE, STRUTS and any EAI

RESPONSIBILITIES:

Testing engagement management

• IT Test Delivery both Functional and Non-functional

• Stakeholder management

• Management Reporting

• Enable creation of payments technology domain capabilities, both solution offerings and delivery skills

• Partner with development managers to ensure projects have a time, cost and delivery plan and deliver high quality software to plan as a result of proactive planning and mitigation of issues

• Work closely with Business Analyst to correctly and completely define Business requirements

• Stakeholder Management, Scope Management, Risk Monitoring and Mitigation

• Project and program level tracking and reporting (including task/ milestone tracking, resourcing, risks and issues, WSR)

• Implement software quality assurance initiatives for projects within Payments

• Assess the impact of changes on existing business and technology processes as well as other interfacing systems

• Adhere to toolsets and procedures and embrace them with their project management skills

• Plan and monitor financial budgets, forecasting and metrics to measure project health

• Management reporting including creation, collation and publishing of regional and functional dashboards

• Creation and maintenance of SharePoint sites

• Work with geographically dispersed teams

• Co-ordinate development and implementation of project management best practices to improve overall efficiency and productivity of delivery teams

【Job Description】

Contract Management

- Manage yearly outsourcing reviews, including scope preparation and information gathering.

- Ensure compliance with local regulatory requirements and internal policies.

- Conduct and manage independent or third-party reviews for data center hosting services.

- Set and monitor Service Level Agreements (SLAs) for resolution times and overall performance.

- Oversee internal and external audits, including evidence collection and findings closure.

Budget Management

- Forecast and consolidate budget requirements for new financial years.

- Monitor monthly expenses and analyze reports to justify cost changes.

- Process invoices, track spending, and perform budget variance analysis.

- Ensure data center expenses do not exceed the annual budget.

Policy and Procedure Development

- Identify and implement new procedures related to data center operations.

- Draft procedures for access requests, installation, and device management.

- Develop a data center handbook for vendors and staff.

- Provide training on data center rules and regulations.

Human Resource Management

- Conduct yearly reviews of support structure, roles, and responsibilities.

- Manage manpower, including contractors and secondees, with contract renewals and shift arrangements.

Inventory Management

- Maintain detailed data center and rack layout diagrams.

- Track data center assets, including servers, storage, network devices, and security equipment.

- Manage space planning for cage and rack layouts.

- Conduct yearly inventory reviews.

Device Management

- Oversee asset tagging, daily inspections, and tool management.

- Monitor operations to prevent mishandling and ensure device functionality.

- Manage equipment registration, installation, and decommissioning.

Backup Tape Management

- Handle daily management of backup tapes, including inventory and storage.

Cabling Management

- Manage patch panel and power cabling installation, documentation, and maintenance.

- Oversee network cabling management, including testing, repairs, and deployment.

Security Management

- Control access card and rack key management, including logs and reviews.

- Monitor security through CCTV recordings and access checks.

【Job Requirements】

1. Bachelor’s degree or an equivalent qualification.

2. A minimum of five years’ experience in DC Management, preferably within a banking environment.

3. Proficient in English (and Japanese if you can) with excellent verbal and written communication skills.

4. Strong interpersonal abilities, fostering trust and teamwork.

5. Analytical mindset with the capability to simplify complex issues for understanding.

6. Demonstrated organizational skills and the capacity to manage multiple tasks efficiently.

7. ITIL Certified and other relevant certificates (good to have).

A Day In The Life:

• Develop, produce and deliver events on time and within budget
• Schedule, communicate and adhere to timelines set with priorities for every projects
• Maintain good relationships with suppliers and clients
• Manage logistics to ensure projects are efficiently delivered with delighted experience for clients
• Ensure excellent customer service and quality deliver

Who We Are Looking For:

• Diploma in Event Management or equivalent
• Minimum 2 years project management in events
• Self-motivated and result-oriented
• Strong interpersonal and communication skills

Salary will commensurate with candidate's work experience and qualification

Key Responsibilities:*

1.⁠ ⁠Project Planning and Management

- Develop and implement detailed project plans, including timelines, budgets, and resource allocation.

- Define project scope, goals, and deliverables in collaboration with senior management and stakeholders.

- Monitor and report on project progress, identifying and addressing any issues or risks.

2.⁠ ⁠Logistics Coordination

- Oversee all aspects of logistics operations, including transportation, warehousing, and distribution.

- Ensure efficient and cost-effective flow of goods from suppliers to end customers.

- Optimize logistics processes to improve delivery times, reduce costs, and enhance service quality.

3.⁠ ⁠Team Leadership

- Lead and mentor project team members, providing guidance and support to achieve project objectives.

- Foster a collaborative and high-performance team environment.

- Conduct performance evaluations and identify development opportunities for team members.

4.⁠ ⁠Stakeholder Communication

- Serve as the primary point of contact for project stakeholders, including clients, suppliers, and internal departments.

- Facilitate regular communication and updates to ensure alignment and address any concerns.

- Prepare and present project status reports to senior management.

5.⁠ ⁠Budget and Resource Management

- Develop and manage project budgets, ensuring financial targets are met.

- Allocate resources effectively to maximize productivity and meet project deadlines.

- Negotiate contracts with suppliers and service providers to secure favorable terms.

6.⁠ ⁠Risk Management

- Identify potential risks and develop mitigation strategies to minimize impact on project outcomes.

- Ensure compliance with all relevant regulations, standards, and company policies.

- Conduct post-project evaluations to identify areas for improvement and implement lessons learned.

7.⁠ ⁠Technology and Innovation

- Stay updated on industry trends and advancements in logistics technology.

- Implement innovative solutions to enhance logistics operations and drive continuous improvement.

- Utilize data analytics to monitor performance metrics and make data-driven decisions.

• 
  
  • Customer Service Oversight:
  • Supervise and mentor customer service teams to ensure prompt, courteous, and effective resolution of customer inquiries and complaints.
  • Develop and implement customer service policies and procedures to enhance customer satisfaction and loyalty.
  • Performance Metrics:
  • Establish and monitor key performance indicators (KPIs) for customer service activities.
  • Analyze customer feedback and service data to identify trends, areas for improvement, and training needs.
  • Customer Relationship Management (CRM):
  • Manage the CRM system to track customer interactions, sales, and support activities.
  • Ensure accurate and up-to-date customer information and generate reports for strategic decision-making.
  • Communication:
  • Act as a liaison between customers and other departments to resolve issues and improve overall service.
  • Develop and distribute regular customer service reports to senior management.
  • 
    
  • Logistics Systems Management:
  • Logistics Operations:
  • Oversee the end-to-end logistics operations, including warehousing, inventory management, transportation, and distribution.
  • Ensure efficient and cost-effective logistics processes that meet customer demands and delivery schedules.
  • System Implementation and Management:
  • Implement and maintain logistics management systems (LMS) and other relevant technology solutions.
  • Integrate logistics systems with other business systems (e.g., ERP, CRM) to improve data accuracy and operational efficiency.
  • Supply Chain Coordination:
  • Collaborate with suppliers, carriers, and third-party logistics providers to optimize the supply chain.
  • Negotiate contracts and agreements to secure the best terms and conditions for the company.
  • Continuous Improvement:
  • Identify opportunities for process improvements and implement best practices in logistics and supply chain management.
  • Conduct regular audits and assessments of logistics operations to ensure compliance with industry standards and regulations.
  • Reporting and Analysis:
  • Prepare and present regular reports on logistics performance, including metrics on cost, efficiency, and delivery times.
  • Use data analytics to forecast demand, manage inventory levels, and optimize routing and transportation schedules.

Job Purpose

Ensure that the handling of hazardous cargo in DHL Global Forwarding is consistently compliant to all legal guidelines and requirements. The Dangerous Goods Manager is responsible for making sure safe and compliant handling of Dangerous Goods according to global protocols in coordination with relevant stakeholders within a specific region.

This also entails functioning as an intermediary between the global DG team and the country organisations as well as monitoring consistent training.

The role is responsible for both Air Freight and Ocean Freight and requires active collaboration and alignment with the operations functions in both products.

Key Tasks

- Collaborate with global Dangerous Goods manager to facilitate needs and requirements from countries within specific region

- Support countries with implementation of global Dangerous Goods standards and their individual training needs

- Monitor application of global Dangerour Goods standards, identify gaps or non-compliance issues and work with relevant stakeholders to address them

- Provide support on issues and problems for less established country organisations

- Conduct risk assessments to identify potential hazards associated with the handling and transportation of dangerous goods within the region. Alert risks to global team and implement strategies to mitigate risks.

- DG user management and coordination on regional level

- Produce regional DG reports as specified and agreed on with global team

- Collect feedback from country organisations and align with global team to ensure continouus improvement of functional processes

- Monitor changes in DG regulations on country and / or regional level and notify global team if impacting global framework / processes

- Lead regular update meetings with country DG managers across the region to enhance communication across geographies and ensure regulatory compliance

- Align with regional Marketing & Sales for Dangerous Goods specific matters

- Collaborate with stakeholders at all levels to understand their needs, gather requirements, and manage expectations

- Stay updated on industry trends: Stay informed about industry best practices, rules and regulations, emerging technologies, and trends in digitalization to ensure the organization remains competitive, innovative and compliant.

Differentiator (skills, experience, knowledge)

- Industry knowledge and experience: Solid understanding of the specifics of the forwarding industry including (but not limited to) rules and regulations, industry practices etc.

- Extensive expertise in the transport of Dangerous Goods and strong understanding of import regulations, customs procedures, and documentation requirements

- Project management expertise: strong project management skills, effectively planning, organizing, and executing projects from start to finish.

- Business acumen: Deep understanding of the organization's business goals and objectives, allowing the person to align technology solutions with strategic initiatives and drive value for the business.

- Technical knowledge: Solid understanding of technology and IT systems, enabling effective communication and collaboration with technical teams, as well as informed decision making regarding solution design and implementation.

- Stakeholder management: Building and maintaining relationships with stakeholders at all levels, including business leaders, clients, vendors, and internal teams. Effective expectations management and alignment throughout the solution delivery process.

- Problem-solving skills: Adept at identifying and resolving issues - strong analytical and problem-solving abilities, enabling the person to make informed decisions and find innovative solutions.

- Communication and leadership: They possess excellent communication skills, both verbal and written, and can effectively lead and motivate cross-functional teams to achieve project objectives. They can effectively communicate complex technical concepts to non-technical stakeholders.

Stakeholders

- Convince other subject matter experts to accept new concepts, practices, and approaches

- May cooperate with and coordinate 3rd parties e.g. external service providers

- Build strong, trusting cross-functional relationships with DHL managers

- Understand customer and key stakeholders interests and concerns and advise direct reports, customers and key stakeholders

- Provide technical guidance to line managers and employees

Management Responsibility

- Individual contributor who may manage two or fewer employees

- May direct the work of other lower level professionals or manage processes and programs

- Coach, review and delegate work to lower level professionals

Education/Qualification Requirements

- Bachelor Degree or equivalent experience/qualification

- More than 6 years relevant experience preferably in forwarding logistic and process improvement

- Preferably supervisory or team lead experience

- Work experience in the Asia Pacific region would be a distinct advantage

Description:

Experience Level: Senior (10-15 years)

Key Responsibilities:

Lead end-to-end delivery of large-scale programs, including application portfolio migration, post-merger integration, and data migration.
Collaborate with cross-functional teams to ensure seamless integration and alignment of business and technology objectives.
Manage stakeholder relationships at all levels, providing clear communication and updates on project progress.
Navigate and lead change management activities, ensuring smooth transitions and minimal disruptions.
Prepare and deliver high-quality presentations and reports for executive leadership.

Qualifications:
10-15 years of experience in program management, with a focus on delivering complex projects in the Insurance industry.
Proven expertise in managing application portfolio migration, post-merger integration, and data migration initiatives.
Strong stakeholder management skills, with the ability to influence and drive consensus across diverse teams.
Excellent presentation and communication skills.

Job Responsibilities

• Manage the overall delivery of the project on or ahead of time with all client expectations met.
• Assign resources to deliver the works within budget, time, quality and regulatory standards, monitor and guide workflow, setting daily, weekly and long-term project goals.
• Manage the specialist functions of design, engineering, procurement and construction, manage the interaction of various disciplines and multiple work streams.
• Review progress against plans, contractual arrangements and delivery milestones to ensure they are on schedule and within quality and cost estimates and take effective remedial action as required.
• Financial Management: Ensure strong contract, commercial and financial risk management, accurate forecasting of both costs and revenue, take corrective action in line with CCCC authority and reporting frameworks and maximise the profit margin for the project.
• Demonstrate leadership in risk management, compliance and auditing and ensure legislative, pre-contract and commercial obligations are met, including compliance with the relevant Building Code.
• Stakeholder management: Ensure that stakeholders are actively engaged and that beneficial relationships between the project and the client, subcontractors, community and other external parties are developed and maintained.
• People management: Monitor staff and labour resourcing to ensure the project has the capability to achieve targets, supervise workforce, including subcontractors and foster a high performance team with a positive employee relations environment.
• Contribute to new business, continuous improvement and broader business activities.
• Coordinate with headquarter and site team to obtain enough resources for the projects.
• Organize a proper project management team & plan to carry out the construction works.
• Perform all duties in accordance with company’s polices, processes, systems, reporting and procedures.
• Oversee the implementation of PPVC methods, ensuring compliance with Singapore's building codes and industry standards.

Job Requirement:

• Minimum 15 years of engineering experience with Degree in Civil Engineering recognised by the PE Board or qualification acceptable to the Commissioner of Building Control as eligible for application as a Resident Engineer or Recognised Degree in the relevant field subject to the acceptance of the Engineer.
• At least 6 years of experience in managing design and construction teams for building projects of similar scale, complexity and nature of work.