My client is one of the leading professional services firm in Singapore, with a reputable and strong-standing international presence. They are fast-growing and the finance team has a track record of offering opportunities for personal development and growth.



Reporting directly to the Revenue Manager, you will be supporting end-to-end billing and collection processes and responsible for processing of client Invoices, addressing the root causes of billing and payment delays and forming strategic partnerships with the key clients and service providers. This role is in a team that primarily supports Singapore but also works with teams supporting other regions.



Requirements

• Minimum of 4-6 years relevant experience from a professional services environment

Interested applicants please send your resume in MS Words format to [email protected] and attn it to Joey Chen (R1878026)



Shortlisted candidates will be notified.

www.ambition.com.sg

EA Registration Number: R1878026

Data provided is for recruitment purposes only

Business Registration Number: 200611680D. Licence Number: 10C5117

*LI-AF

massage and beauty skill ,customer service orientated,sales driven and target oriented person,team player with good communication and interpersonal skill,responsible preparing the nexessary treatment products ,stocks replenishment.towel supply,communicatiion and interpersonal skill with all level of people, well groomed

Greet each guest, enthusiastically and with a smile to create a friendly positive experience.

Work as a team and cooperate with other colleagues

To perform foot reflexology treatments following the established protocols, and allotted treatment times.

Explaining foot reflexology, treatments, and therapies to guests and providing suitable recommendations as needed.

Background in holistic healing, such as meditation and aromatherapy, is a plus

Follow company rules and regulations

Keep all the confidentiality of the company as well as customers

Manual dexterity

Our Client is a Singaporean multinational engineering and technology company.

Job Title: Front Desk Support (Ang Mo Kio), up to 2 years contract, $2000-$2600

Job Scope

- Conduct telemarketing and survey with customers

- Meet personal and company key performance indicators

- Provide quality customer service, and provide prompt follow-up with customers over phone/email

- Listen to customers' needs, seek to understand the root of their issues and the intent of their queries

- Resolve their queries efficiently, offer alternative solution and/or escalate issues promptly

- Submit regular reports to Team Lead and propose new ideas to improve performance

Requirements:

- GCE 'O' levels and above

- Prior experience with outbound calls and front desk management preferred

- Basic proficiency with Excel and Word

- Good verbal and written communication and interpersonal skills

- Able to project a pleasant disposition to customers over the phone

- Organised, self-motivated and resulted-oriented

- Good teamwork, sense of urgency and work well under pressure

Working Location: Ang Mo Kio

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

Goh Kwan Way Marc

EA License No : 06C4642

EA Reg No : R24120754

We regret that only shortlisted candidates will be notified.

Our Client is a Singaporean multinational engineering and technology company.

Job Title: Front Desk Support (Islandwide), up to 2 years contract, $2000-$2600

Job Scope

- Conduct telemarketing and survey with customers

- Meet personal and company key performance indicators

- Provide quality customer service, and provide prompt follow-up with customers over phone/email

- Listen to customers' needs, seek to understand the root of their issues and the intent of their queries

- Resolve their queries efficiently, offer alternative solution and/or escalate issues promptly

- Submit regular reports to Team Lead and propose new ideas to improve performance

Requirements:

- GCE 'O' levels and above

- Prior experience with outbound calls and front desk management preferred

- Basic proficiency with Excel and Word

- Good verbal and written communication and interpersonal skills

- Able to project a pleasant disposition to customers over the phone

- Organised, self-motivated and resulted-oriented

- Good teamwork, sense of urgency and work well under pressure

Working Location: Islandwide

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

Goh Kwan Way Marc

EA License No : 06C4642

EA Reg No : R24120754

We regret that only shortlisted candidates will be notified.

Job Resposibilities

The pricing actuary will be responsible for supporting the FL and Package businesses, providing pricing analysis and granular performance monitoring.

Providing the APAC Business with the actuarial support they require to profitably grow their business and take remedial action where needed.

Produce transactional pricing analysis for accounts within agreed timescales, working closely with underwriters.

Actively involved in technical pricing tool development and enhancements, whilst considering local market requirements.

In co-ordination with the actuarial pricing team, monitor rates at renewal and new business, ensure technical pricing models are in place and reviewed regularly and that any deviation is justified and monitored.

Report performance at granular level (account and rating factor) so that underwriters can optimise performance.

Ensure data used for pricing and monitoring is complete, accurate, adequate and timely.

Responsible for training and mentoring junior members of staff.

Comply with key regulatory and risk management procedures.

Requirements:

Bachelors degree or equivalent in Mathematics/Actuarial Science

Associate or Fellow member of an Actuarial Institute

Proven proficiency in actuarial pricing concepts/methodologies

Increasing understanding of general insurance including underwriting policies, claims handling policies and local legislation

Knowledge of PC and mainframe environments

Knowledge of SAS, VBA, R

Developing ability to communicate actuarial concepts to non-specialists.

Ability to forge relationships with other areas of the business

Ability to work under own initiative and show flexibility to meet business needs

Ability to meet tight deadlines and prioritise own work

Professional behaviour with high level of integrity

Job Description:

As a Human Resource Generalist and Payroll Specialist, you will play a crucial role in managing our human capital and ensuring accurate payroll processing. You will be responsible for handling a variety of HR functions while also ensuring timely and precise payroll disbursements. This position requires strong attention to detail, excellent communication skills in both English and Telugu, and a deep understanding of HR policies and procedures.

Responsibilities:

1. Human Resource Management:Oversee the recruitment and onboarding process, including sourcing candidates, conducting interviews, and facilitating new hire orientations.
   Manage employee relations, including addressing grievances, conflicts, and disciplinary actions in accordance with company policies and legal regulations.
   Administer employee benefits programs and ensure compliance with relevant laws and regulations.
   Maintain accurate employee records, including personnel files, attendance, and performance evaluations.
   Implement and enforce HR policies and procedures to ensure a positive and productive work environment.
   
2. Payroll Administration:Process payroll accurately and on time, including calculating wages, deductions, and taxes.
   Verify attendance, hours worked, and overtime to ensure accuracy in payroll calculations.
   Address payroll-related inquiries from employees and resolve any discrepancies promptly.
   Prepare and distribute payroll reports to management for review and analysis.
   Stay updated on changes in payroll regulations and compliance requirements.
   

Requirements:

1. Bachelor's degree in Human Resources, Accountancy, or a related field.
2. Proven experience as an HR Generalist and Payroll Specialist, with a minimum of 5 years in a similar role.
3. Proficiency in English and Telugu languages, both written and verbal, is essential.
4. Strong understanding of HR principles, practices, and legal regulations.
5. Excellent interpersonal and communication skills, with the ability to interact effectively with employees at all levels.
6. High level of integrity and confidentiality in handling sensitive HR and payroll information.
7. Proficiency in using HRIS (Human Resource Information System) and payroll software.
8. Detail-oriented with excellent organizational and time management skills.
9. Ability to work independently and as part of a team in a fast-paced environment.

Our Client is a Singaporean multinational engineering and technology company.

Job Title: Front Desk Support (Islandwide), up to 2 years contract, $2000-$2600

Job Scope

- Conduct telemarketing and survey with customers

- Meet personal and company key performance indicators

- Provide quality customer service, and provide prompt follow-up with customers over phone/email

- Listen to customers' needs, seek to understand the root of their issues and the intent of their queries

- Resolve their queries efficiently, offer alternative solution and/or escalate issues promptly

- Submit regular reports to Team Lead and propose new ideas to improve performance

Requirements:

- GCE 'O' levels and above

- Prior experience with outbound calls and front desk management preferred

- Basic proficiency with Excel and Word

- Good verbal and written communication and interpersonal skills

- Able to project a pleasant disposition to customers over the phone

- Organised, self-motivated and resulted-oriented

- Good teamwork, sense of urgency and work well under pressure

Working Location: Islandwide

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

Goh Kwan Way Marc

EA License No : 06C4642

EA Reg No : R24120754

We regret that only shortlisted candidates will be notified.

Our Client is a Singaporean multinational engineering and technology company.

Job Title: Front Desk Support (Ang Mo Kio), up to 2 years contract, $2000-$2600

Job Scope

- Conduct telemarketing and survey with customers

- Meet personal and company key performance indicators

- Provide quality customer service, and provide prompt follow-up with customers over phone/email

- Listen to customers' needs, seek to understand the root of their issues and the intent of their queries

- Resolve their queries efficiently, offer alternative solution and/or escalate issues promptly

- Submit regular reports to Team Lead and propose new ideas to improve performance

Requirements:

- GCE 'O' levels and above

- Prior experience with outbound calls and front desk management preferred

- Basic proficiency with Excel and Word

- Good verbal and written communication and interpersonal skills

- Able to project a pleasant disposition to customers over the phone

- Organised, self-motivated and resulted-oriented

- Good teamwork, sense of urgency and work well under pressure

Working Location: Ang Mo Kio

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

Goh Kwan Way Marc

EA License No : 06C4642

EA Reg No : R24120754

We regret that only shortlisted candidates will be notified.

• Your primary responsibility is to generate and qualify leads in support of our AWS sales engine in SoftwareOne.
• Ability to drive a prescribed cadence of out-bound activity via tele calls, emails, social and other media.
• Drive lead generation process, supporting marketing campaigns and qualify leads from marketing activities.
• Identify prospect needs and suggest appropriate products and services.
• Manage, coordinate, and prioritize leads efficiently and qualify opportunities and transition to a Business Development Director
• Follow the sales process diligently including entering and maintaining opportunities in CRM.
• Partner with the country and regional AWS BU team to establish and execute the go to market strategy.
• Be part of a high potential and growth team driving the AWS business in the region
• Basic knowledge of cloud technology
• Minimum of 1-2 years of prior experience in inbound and outbound sales and inquiries.
• Strong background and attainment in a pipeline generation (top of the funnel) role
• Familiarity navigating AWS (teams, programs, nomenclature)
• Self-motivated, ambitious and follow SoftwareOne value

What you can expect :

• Work closely with and be mentored by leaders with rich and diverse experience.
• Ability to build your career growth map based on performance and interest.
• Work closely with the AWS sales and partner team in your territory.
• Opportunity to shadow AWS team and to be trained and mentored by AWS sales reps.
• Chance to upskill via free trainings and certifications.

The incumbent performs day-to-day front desk tasks ranging for check-ins/out, handles guests’ complaints and feedback, directs incoming calls, and welcomes visitors. He may also be required to handle basic inquiries and sort mail.

· Handles checks-in and checks-out, as well as cashiering duties.

· Handles guest feedback, provides direction, and gives suggestions.

· Assists in preregistration and blocking of rooms for reservations.

· Registers guests and assigns rooms.

· Handles guest complaints.

· Coordinates room status updates with the Housekeeping department.

· Liaises with transport carriers (e.g., airlines, bus companies, rental car agencies) to make travel arrangements for guests.

Pre-Requisites

• Minimum Diploma qualification from Hospitality & Tourism institutions
• At least one year of hospitality experience
• Well-groomed, professional appearance.
• Strong customer service skills.
• Customer-oriented with a pleasant disposition
• Ability to learn fast on the job.
• Proficient in written and spoken English.
• Proficient in Microsoft Office.
• Resourceful and proactive when issues arise.
• Ability to multitask and good time-management skills

We are looking for an Application Specialist with patient or customer facing experience in a hospital setting to service existing business and proactively seek new opportunities to increase sales performance of assigned customer accounts.

Duties and responsibilities

• Provide comprehensive training to healthcare professionals on the proper use of our products.
• Conduct product demonstrations to showcase features, benefits, and clinical applications.
• Collaborate with sales teams to ensure effective communication of product knowledge.
• Service existing accounts and actively seek out new business opportunities to ensure business growth.
• Gather market intelligence and updates on emerging healthcare technologies.
• Represent the company at trade exhibitions, events, and demonstrations.
• Understand customer business and requirements thoroughly and negotiate agreed terms to close sales.
• Abide by Good Distribution Practice (GDP) and Good Distribution Practice Medical Device Singapore (GDPMDS) requirements.
• Work closely with healthcare professionals to ensure safe product delivery.
• Provide updates on safe practices, clinical research, and data related to the product or service portfolio (applicable to nursing professionals only).

Must Have Requirements

• Minimum Diploma in Nursing or Biomedical Sciences
• Minimum 2 years of experience as a Nurse in the ICU/CCU/Emergency Unit
• Experience in the management of Continuous Renal Replacement Therapy
• Stakeholder management experience involving medical practitioners of a hospital

Desirable Requirements (not mandatory)

• Experience in management of hemodialysis
• Experience in education and training with healthcare professionals
• Good communication & interpersonal skills

Job Reference Code: 86736

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centres. Our 506,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com.

About the Role:

We are seeking a highly motivated and detail-oriented ITSM and Operations Audit Specialist to join our dynamic team. You will play a critical role in ensuring the efficiency, security, and compliance of our IT service management (ITSM) processes and operational procedures within the banking and finance industry. You will leverage your technical expertise and strong communication skills to conduct audits, identify areas for improvement, and collaborate with stakeholders to implement effective solutions.

Responsibilities:

• Conduct comprehensive audits of ITSM processes, focusing on areas like incident management, change management, problem management, and service request fulfillment.
• Evaluate the effectiveness of operational controls and risk management practices as they pertain to IT services and data security.
• Identify potential vulnerabilities and recommend corrective actions to ensure compliance with internal policies, industry regulations, and security best practices.
• Collaborate with IT teams, business units, and management to develop and implement process improvements and risk mitigation strategies.
• Document audit findings and recommendations in clear, concise, and professional reports.
• Stay up-to-date on the latest industry trends, regulations, and best practices in ITSM and operational risk management.
• Contribute to the continuous improvement of the IT audit program by identifying opportunities for automation and streamlining processes.

Qualifications/Skills

• BSc or MSc in IT-related subject
• Strong understanding of ITSM frameworks, including ITIL principles (ITIL certification)
• In-depth knowledge of IT security best practices and relevant banking/finance industry regulations
• Proven ability to analyze complex data, identify root causes, and develop effective solutions
• Excellent communication, interpersonal, and collaboration skills
• Ability to work independently while also functioning effectively within a team environment
• Strong attention to detail and a commitment to accuracy and efficiency
• Proficiency in Microsoft Office Suite and project management tools

Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law

Role Description

The Staffing Team plays an important role as a trusted partner and advisor to the business. As part of the team – you will develop an intimate understanding of the business and make important staffing decisions, balancing complex trade-offs and ensuring teams are staffed with the right mix of talent to deliver exceptional client results.

We are looking for a motivated individual, who loves finding solutions to problems, to be part of our dynamic team. The role will provide a high degree of autonomy and growth opportunities within a fast-paced, intellectually stimulating and people-focused environment. The successful candidate will work closely with multiple stakeholders on the client-facing side (Associate Consultants through to Partners), as well as Functional Professionals in Southeast Asia (SEA) and across Asia Pacific – including Finance, HR, Professional Development (PD) and Recruiting.

Detailed Responsibilities

1 [~50%] Core Staffing – Program management of the Associate Consultant / Senior Associate Consultant (AC / SAC) classes across SEA

• Work closely with the rest of the Staffing team to identify well-balanced case teams across SEA, with direct responsibility for staffing the AC / SAC classes (~80-100 pax)
• Act as single point of contact for staffing chats with the AC / SAC classes
• Facilitate discussions with Partners on team hypotheses for upcoming cases
• Actively plan for and facilitate conversations to ensure individual PD needs are understood and addressed on cases

2 [~30%] Resource Utilization / Capacity Monitoring and Optimization

• Ensure optimum utilization for the overall office; making sure we keep the business running, while concurrently ensuring each of our staff has the right amount of staffing to continue to grow professionally
• Monitor staff balance – track and make appropriate recommendations on headcount and flex programs to achieve and maintain the right balance in overall resource pyramid

3 [~20%] Daily Operations, Innovation and Process Improvement

• Ensure seamless running of day-to-day operations – be part of the driving force to close outstanding tasks within the team’s workflow expediently; work collaboratively with the team to ensure data integrity in Staffing systems for reporting
• Adopt a continuous improvement mindset to recommend and implement innovation and revisions to increase efficiency and efficacy of the Staffing department

Porsche Singapore is offering a vacancy as Customer Experience Specialist within its Marketing team.

The Customer Experience Specialist is responsible for delivering a professional, prompt and best-in-class service experience to customers across various communication channels. This role aims to create excitement and build trust, ultimately achieving the overall targeted customer satisfaction.

• Handle customer interactions by processing and following up on customer requests and queries across different channels (including online chat, social media, inbound and outbound calls, and emails), ensuring satisfaction through proactive follow-ups.
• Investigate complex cases or complaints submitted by customers and provide resolutions to the cases/complaints, including working with various stakeholders and crafting replies.
• Log all queries and requests accordingly into the Porsche inhouse system and update the status and resolution on a timely basis.
• Ensure secure handling of IT systems and maintenance of customer records in the Customer Relationship Management database.
• Support data and reporting tasks, including report preparation, assistance in data cleaning, extraction, segmentation, and qualification. Additionally, identify and analyse market needs, and provide regular reports on customer insights, campaign performance, and case resolutions to internal stakeholders, ensuring business retention and growth.
• Support campaigns/events activities, which includes managing guest RSVPs, consolidating guest data, customer registration duty during events, and other duties as assigned.
• Perform all other adhoc duties and projects as assigned.

Requirements

• At least 2 years of working experience preferably in a customer service role
• Excellent verbal, written and interpersonal communication skills and telephone etiquette
• Proficient in Microsoft Office applications
• Ability to perform rotating shift work including public holiday and weekend shifts

For interested applicant, please submit your application via this link: https://jobs.porsche.com/index.php?ac=jobad&id=11158

Thank you.

As a Marketing Specialist at PlayPark, you will play a key role in developing and executing marketing campaigns to engage both existing players and attract new players to our portfolio of games. Reporting to the Marketing Manager and working closely with the Marketing Team, you will leverage your creative skills and strategic thinking to promote our games across various online and offline channels.

Job Responsibilities

• Develop and implement marketing strategies to boost community engagement and user acquisition.
• Plan, coordinate, and execute both offline and online events and activities.
• Prepare After Action Review (AAR) reports for events.
• Generate and analyze channel sales reports.
• Liaise with external parties for partnerships and various media buys.
• Collaborate with cross-functional teams including product development, community management, and customer support to align marketing efforts with overall business objectives.
• Stay abreast of industry trends to maintain competitiveness in the gaming market.
• Provide comprehensive weekly and monthly reports to the Marketing Manager and to other related departments, keeping them abreast of campaign progress and major issues.

Job Requirements

The ideal candidate should possess:

• A Diploma in Marketing, Communications, or a related field.
• Proven experience in digital marketing, or events marketing, preferably within the gaming industry.
• Strong understanding of social media platforms and digital advertising channels.
• Excellent written and verbal communication skills.
• Creative thinking with a passion for gaming and digital entertainment.
• Ability to work effectively in a fast-paced environment and manage multiple projects simultaneously.
• Proactive attitude with a demonstrated ability to take initiative and drive projects forward.
• Experience with analytics tools such as Google Analytics or Adobe Analytics is a plus.

We are seeking highly self-motivated and talented team-players who can contribute towards bringing our games to the next level! So if you have what it takes to join an agile and dynamic team that seeks to push everyday boundaries and are enthusiastic about games, love challenges, are innovative and ambitious, we want you!

All applicants meeting the above requisites and wishing to pursue a career in the Game Publishing industry are welcome to apply.

Senior Product Specialist (Game Operations)

As the product champion, this role works across various functions such as Game Planning, Product Management, Product Marketing and Community Management. The candidate assists the Product Manager to defend the product’s position in the gaming ecosystem as well as achieve operational and business targets.

Job Responsibilities

• Responsible for the localization of in-game content and management of the product roadmap in consideration of local/regional marketability and consumers’ preferences while ensuring profitability.
• Responsible for the conceptualization and implementation of additional in-game and web-based content, offline and online events or activities to enhance the overall user experience.
• Strategize, develop and implement creative product marketing plans for user acquisition, retention and monetization.
• Monitor industry competitors and market trends towards developing product positioning strategies.
• Analyze product statistics and derive a forecast/and or target for festive or special events towards maximizing micro transactional sales potential in the game.
• Track and analyze game metrics to identify anomalies in the game’s health and develop pre-emptive and/or corrective measures.
• Analyze product metrics and formulate a product forecast towards meeting monthly, quarterly, and yearly organizational goals.
• Facilitate communications and manage efforts of developers and internal departments such as IT, Web, Marketing/PR, Game Support/QA, Customer Service, towards ensuring deliverables related to the product goal are met on a timely basis.
• Provide comprehensive weekly, bi-weekly, monthly and quarterly reports to the Product Lead and to other departments, keeping them abreast of project progress and major issues.
• Housekeep and maintain all platforms and tools related to the management of the product and its gaming community.
• Other Ad-hoc duties include, but are not limited to:
  - Perform various writing duties and conceptualization of websites.
  - Review the quality of translated scripts and creative design taskings.
  - Curation and creation of social media content for the product’s social channels.
  - Source, evaluate and review potential game titles for new product acquisition.

Job Requirements

Fluency in English and an avid interest in PC and Mobile gaming is a minimum prerequisite for this position. The ideal candidate should:

• Ideally have prior experience in the gaming or IT-related industry.
• Possess strong analytical and problem-solving skills.
• Possess strong communication and teamwork skills.
• Be highly organized with very strong attention to details.
• Be passionate and well-acquainted with MSEA post-2016 till current.
• Be able to work independently with a keen sense of ownership and responsibility.
• Be willing to work long and/or irregular hours when required.

We are seeking highly self-motivated and talented team-players who can contribute towards bringing our games to the next level! So if you have what it takes to join an agile and dynamic team that seeks to push everyday boundaries and are enthusiastic about games, love challenges, are young at heart, creative, innovative and ambitious, we want you!

All applicants meeting the above requisites and wishing to pursue a career in the Game Publishing industry are welcome to apply.

As a Marketing Specialist at PlayPark, you will play a key role in developing and executing marketing campaigns to engage both existing players and attract new players to our portfolio of games. Reporting to the Marketing Manager and working closely with the Marketing Team, you will leverage your creative skills and strategic thinking to promote our games across various online and offline channels.

Job Responsibilities

• Develop and implement marketing strategies to boost community engagement and user acquisition.
• Plan, coordinate, and execute both offline and online events and activities.
• Prepare After Action Review (AAR) reports for events.
• Generate and analyze channel sales reports.
• Liaise with external parties for partnerships and various media buys.
• Collaborate with cross-functional teams including product development, community management, and customer support to align marketing efforts with overall business objectives.
• Stay abreast of industry trends to maintain competitiveness in the gaming market.
• Provide comprehensive weekly and monthly reports to the Marketing Manager and to other related departments, keeping them abreast of campaign progress and major issues.

Job Requirements

The ideal candidate should possess:

• A Diploma in Marketing, Communications, or a related field.
• Proven experience in digital marketing, or events marketing, preferably within the gaming industry.
• Strong understanding of social media platforms and digital advertising channels.
• Excellent written and verbal communication skills.
• Creative thinking with a passion for gaming and digital entertainment.
• Ability to work effectively in a fast-paced environment and manage multiple projects simultaneously.
• Proactive attitude with a demonstrated ability to take initiative and drive projects forward.
• Experience with analytics tools such as Google Analytics or Adobe Analytics is a plus.

We are seeking highly self-motivated and talented team-players who can contribute towards bringing our games to the next level! So if you have what it takes to join an agile and dynamic team that seeks to push everyday boundaries and are enthusiastic about games, love challenges, are innovative and ambitious, we want you!

All applicants meeting the above requisites and wishing to pursue a career in the Game Publishing industry are welcome to apply.

Position Overview:

We are seeking a dynamic and results-driven Product Specialist with a proven track record in pharmaceutical sales to join our team in Singapore. This position requires a versatile and dynamic professional with at least three years of sales experience in the pharmaceutical sector. Experience in ophthalmology is advantageous, demonstrating an ability to adapt and succeed in different therapeutic areas.

Key Responsibilities:

• Drive sales initiatives and achieve targets across multiple therapeutic domains.
• Forge robust relationships with a diverse healthcare professional network, including specialists and primary care providers.
• Deliver compelling and educational presentations on our product range, adapting to the specific needs of each therapeutic area.
• Analyze market trends and competitor activities to inform strategic planning and execution.
• Provide outstanding service and support to healthcare professionals, enhancing product trust and loyalty.
• Collaborate with marketing and medical affairs teams to optimize promotional strategies and educational initiatives.
• Gather and analyze market intelligence to support business development initiatives, identifying opportunities for growth and partnership in the pharmaceutical sector.
• Stay updated with the latest clinical data and research to reinforce product knowledge and credibility.
• Perform other ad-hoc duties as assigned by the Company.

Qualifications:

• Bachelor’s degree in Business, Life Sciences, or related field.
• Minimum of three years of pharmaceutical sales experience.
• Experience in ophthalmology is preferred, highlighting versatility across therapeutic areas.
• Strong analytical and problem-solving skills to effectively address and capitalize on market opportunities.
• Excellent communication and interpersonal skills, facilitating strong relationships with a diverse range of healthcare professionals.
• Ability to work independently and as part of a team in a fast-paced and evolving environment.
• Proficient in Microsoft Office, with excellent organizational and time-management skills.

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.

The Front Desk Manager is concerned with the strategic management of the Front Office department following Hilton brand standards, policies and procedures. This role is responsible for the operation of all Front Desk operations.

What will I be doing?

As the Front Desk Manager, you will be responsible for performing the following tasks to the highest standards:

• Familiar with and understand the front desk system, assisting staff to solve problems in the system.
• Able to perform all Front Desk Agent Tasks. Ie. check-in and check out guests in accordance to brand standards.
• Take on Duty Manager shift in the event Assistant Front Desk Managers are not available.
• Adhere strictly to standard cash handling procedures, be sure to understand float balancing procedures and managing cash, credit card transactions, all other forms of payment correctly.
• Create a warm and welcoming arrival for guests, ensuring that they feel expected and immediately “at-home” when they arrive, with a positive, clear speaking voice, listen and understand requests, respond with appropriate actions and provide accurate information such on outlet hours, special VIP programs, events, etc.
• Receive special requests from guests and respond appropriately or forward requests to appropriate team members for their decisions and actions.
• Actively take part in training where and when required, attending formal training sessions and on the job training to ensure standards and develop skills and abilities.
• Contribute to the hotel and team by sharing new ideas and suggestions for improvements, being innovative and creative to provide quality service and customer care to team members and guests.
• Conduct daily training, coaching and guidance accordingly to new team members, to provide evaluation to team members when required
• Attend daily briefings, shift handovers, meetings and read the logbook on a daily basis.
• Take on an active role in ensuring effective communication and work as a team in order to reach goals and targets with other Front Office departments.
• Effectively communicate and coordinate with various departments such as F&B, Engineering, Finance, Housekeeping, Sales, and external parties.
• Handle complaints promptly and efficiently, taking the necessary action, and handing over any follow-up where appropriate to the next Manager on Duty.
• Follow-up with all guests to ensure satisfaction with problem resolution.
• Maintain awareness of guests’ profiles and specific preferences, ensuring that they are acted upon for each reservation.
• Ensure that VIP guests are treated personally and recognized as an individual.
• Coordinate with Guest Relations and In Room Dining to arrange in-room amenity set-ups according to VIP level and for special occasions – e.g. Birthdays and Honeymoon.
• Drive Upsell opportunities within the hotel, maximizing revenue in an ethical and responsible manner, ensuring that guests receive value for money and adhering to Hilton’s brand standards.
• Promote Hilton Honors and its associated benefits to guests who are not already enrolled in the program, ensuring that existing Hilton Honors members receive personal and professional service that recognizes them as important guests and that their benefits are received.
• Apply Forbes 5 star Travel Guide standards in each and every action, acting as a role model and example of how the standards should be carried out in a practical setting.
• Liaise with Sales, Reservations and the Business Development team to handle corporate and group guests
• Knowledgeable of the hotel’s facilities and services as well as basic knowledge of Hilton International
• Up to date with information on facilities, attractions, places of interest, sights and activities in and around the hotel.
• Report problems with hotel systems, hardware or facilities to the appropriate parties and follow-up to ensure that corrective actions have been taken.
• Ensure that the Front Desk stock is managed and not wasted, maintaining costs where possible.
• Adhere to the hotel’s security and emergency policies and procedures.
• Comply with Health & Safety, Emergency Management, Disaster manuals, Fire procedures and regulations and be a part of the Company Emergency Response team (CERT)
• Remain calm and alert, especially during emergency and heavy hotel activity, resolving complications such as location changes or credit issues.
• Ensure that all team members have a complete understanding of and adhere to the hotel’s team member rules and regulations.
• Carry out any other reasonable duties and responsibilities as assigned.
• The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.

What are we looking for?

A Front Desk Manager serving Hilton Brands is always working on behalf of our guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills and values that follow:

• At least 5 years of Front Office experience in the hotel, leisure, and/or retail sector
• At least 3 years of Duty Manager background
• Strong commercial/business awareness and demonstration of sales capabilities
• Calm, organized work ethic with the ability to prioritize and meet deadlines
• Excellent supervisory, inter-personal, and communication skills
• A passion for delivering exceptional levels of Guest service
• A relevant supervisory/management certificate/diploma or degree, preferred

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

a) 8.30am to 6.00pm (Monday to Friday) and
b) 8.30am to 5.30pm (Monday to Friday), 8.30am to 12.30pm (Alternate Saturday)

Duties:

Outbound Call Associate
• Proactive contact and engage customers to gather critical information through survey, telemarketing activities
• Meet and achieve the individual and company’s key performance indicators
• Acquire a strong knowledge of the products and services, culture and processes
• Provide quality customer service and prompt follow-up to customers over the phone and/or email
• Listen to customers’ needs, probe to redirect to the intent of the question and offer alternative solution
• Resolve customer queries efficiently and escalate issues promptly
• Submit regular reports to Team Lead and propose new ideas and strategies to improve work performance
• Other duties as assigned by Team Lead and/or Branch Head
Front Desk Floater – Customer Service Associate
• Flexible to be deployed to various locations around Singapore: Careers Connect (Woodlands/Paya Lebar), etc.
• Proactive manage all front desk duties over the counter, phone and email
• Identify, profile and tier customers to the types of services that are relevant to their needs
• Ensure smooth customer transactions at all times and provide quality customer services
• Perform administrative duties, manage appointments and register customers
• Prepare room logistics and necessary materials
• Other duties as assigned by Team Lead and/or Branch Head

Requirements:

• Candidate with prior experience in outbound call preferred
• Candidate with prior experience in front desk management preferred
• Basic Computer knowledge (Microsoft Excel and Word)
• Have a pleasant disposition with a positive attitude
• Excellent in customer service delivery
• Organised, self-motivated, and result-oriented individual
• Demonstrate a sense of urgency and work well under pressure as an individual and in a team
• Good verbal & written communication and interpersonal skills
• GCE ‘O’ levels and above

To Apply:

Please submit your LATEST resumes to [email protected] with the following details in MS Word format:

- Position applying for
- Current/Last remuneration
- Expected remuneration
- Notice period

We regret that only shortlisted candidates will be notified.

Lee Keck Ying | EA License No : 06C4642 | EA Reg No : R1877544

About Us

Chinese Swimming Club is recognised as a premier city and country club offering excellent facilities and services. We welcome you to join us to be part of this family and grow your career with us.

What you will be doing

This role aims to create a positive customer service experience for our members.

• Providing excellent customer service to Members, addressing enquiries, facilitating bookings and/or requests related to Club facilities, programmes, services, and activities, and/or other ad-hoc requests;
• Attend to members’ enquiries during the stipulated shift hours;
• Operates the Phone System, POS System and other payment systems;
• Process bookings of sports facilities (make / issue booking chits and keys to the facilities where applicable / turn on or off the facilities lights where applicable);
• Ensure proper recording of booking information and filing of booking chits;
• Issue towels and locker keys to members and ensure members sign out and sign in for them;
• Ensure related keys, equipment and towels are returned by members after use;
• Handle registration and withdrawal of sports activities and training programmes;
• Assist in administrative duties (letter typing, data entry, handling of mailers, photocopy of forms, replenishment of items for the counter etc.);
• Survey sports facilities to ensure all sports equipment/facilities are in proper working conditions and assist in sports activities;
• Addressing any member feedback, and/or concerns professionally;
• Be in proper attire at all times when attending to members’ enquiries during the stipulated shift hours;
• Any other duties as assigned from time to time by management.

What we are looking for

• Preferably GCE N/O Levels (or equivalent) or ITE Nitec/Higher Nitec in Services Management / Hospitality Operations / Event Management / Sport Management / Business Administration;
• Proficiency in oral and written English, another language is a plus (to liaise with the English & Mandarin-speaking associates);
• At least 1 year of working experience in the hospitality industry handling frontline services;
• Candidates without experience are welcome;
• Good communication and interpersonal skills;
• A positive disposition and strong team player;
• Proficiency in Microsoft Office skills required;
• Rostered rotated shift duties on a 5.5-day work week.

All successful candidates can expect a competitive remuneration package and a comprehensive range of benefits.

For further information, do visit us at https://www.chineseswimmingclub.org.sg/.

We regret that only shortlisted candidates will be notified.

ABOUT THE ROLE:

Bayer’s The Solution Provider in Radiology. This direction advances a shared philosophy to fulfill our purpose while creating a new, differentiated presence in the imaging market. While our innovative products have created both clinical and financial value, our customer engagement approach has evolved to become the main difference-maker regarding innovation and competitiveness.

This initiative will explore the cocreation of value with customers who need more from their industry partners, potentially creating new, customized ways of creating value for both customers and Bayer. Offer clinical perspective and a strong understanding of patient workflow to customers. Promote Bayer's offer by presenting the product's value (i.e., customer, patient, economical) over features. Dig deeper into customer’s needs & challenges to achieve a holistic understanding of solution requirements.Bayer’s The Solution Provider in Radiology. This direction advances a shared philosophy to fulfill our purpose while creating a new, differentiated presence in the imaging market. While our innovative products have created both clinical and financial value, our customer engagement approach has evolved to become the main difference-maker regarding innovation and competitiveness.

As a Portfoio Solutions Specialist you will be responsible to build, develop and grow the assigned territory, including managing local/national tenders and ongoing and new funnels of devices in the assigned territory. To execute scientific activities in the assigned territory on driving product or solution strategies in the short, mid, and long term to achieve set business goals under the supervision of the Country Manager.

YOUR TASK AND RESPONSIBILITIES:

• Co-create new, innovative ways of partnering with a defined segment of customers - this will likely exhibit an orientation comfort in using Bayer products - Willingness to experiment with new days of doing business/ delivering outcomes, and a desire to engage with Bayer beyond image acquisition, expanding into a more holistic view of how Bayer can best impact patient and disease management.
• Energized by the challenge to create a vision and collaborate with a cross-functional team of internal and external stakeholders to develop a new innovative offering.
• Understand the healthcare operating model and relate to the mindset that addresses clinical and various stakeholder perspectives.
• OEM management – maintain and establish strong relationships to maximize market opportunities and strengthen business continuity and ongoing representation. Identify opportunities for strategic collaboration for further mutual clinical and commercial objectives.
• To identify and increase key opportunities in new accounts and manage the existing accounts with an entrepreneurial mindset (local/national tender and strategic customers)
• Train customers on the utilization of Bayer solutions beyond current product portfolio. Assist customer on making best use of product they have at hand. Increase adoption/implementation of the full offering of Bayer portfolio
• Facilitate training sessions, new product releases and launches, and implementing marketing activities, but not limited to product presentation, e-detailing, operation training, and congress and tradeshow.
• Develop a master call list and make five quality calls per week with outcome updates. Efficiency utilizes digital tools to perform advanced data mining such as prospect accounts, record and maintain customer database in RAD CRM platform, and coordinate the assigned territory activities with peers and field partners
• Ensure all scientific programs are effectively implemented and targeted for growth based on Return-on-Investment Planning
• Achieve profitable and sustainable growth and individual sales targets for the Radiology business.
• Generate and implement the annual territory plan on the assigned territory to develop the value proposition of each account, analyzing potential accounts for strategies, action plans, and resource planning.

WHO YOU ARE:

• Bachelor's or Degree in Business, Marketing, or clinically relevant field to radiography with an understanding of a clinical workflow.
• Min 3 years of working experience in radiology or at least 3-5 years of sales and marketing experience.
• Strong Presentation, facilitation, and interpersonal skills to coach others on using products and clinical applications. Increase results in terms of sales and quality with customers by excellence in clinical differentiation. Have the ability to lead and motivate others.
• Demonstrated entrepreneur mindset and experience developing and executing product solution proposals. Added value: Experience in procurement operating
• Demonstrated the right mindset with self-driving product knowledge and selling skills
• Demonstrated ability to lead efforts to discover, define and create tangible, mutually beneficial outcomes and ideas into well-defined plan that is actionable and measurable
• Excellent networking and collaboration skills and anticipatory problem-solver
• Good command of English

About the role:

We are looking for Senior Tax Specialist to join our APAC tax team, based in Singapore.

Main duties and responsibilities include:

• Providing tax compliance services for the APAC region including the filing of tax returns for Wiley entities covering both direct and indirect taxes (e.g. corporate income tax, withholding tax, VAT/GST and transfer pricing);
• Working with the respective appointed tax agents and tax service providers in the APAC region, as well as the regional controllership teams; and
• Supporting the Global tax team in servicing the various Wiley stakeholders.

How you will make an impact:

• Providing tax compliance services for the APAC region covering both direct and indirect taxes (e.g. corporate income tax, withholding tax, VAT/GST and transfer pricing)
• Managing all tax filing deadlines for the APAC region
• Preparing/reviewing tax returns, including dealing with tax audits/queries, and articulating the tax risks and opportunities
• Ensuring that there is proper reporting, compliance and documentation for tax purposes
• Working with the respective appointed tax agents and tax service providers in the APAC region, as well as the regional controllership teams
• Managing external tax agents and tax service providers to ensure timely and accurate deliverables, including reviewing their work
• Ensuring that all tax filing deadlines for the APAC region are met and complied with
• Dealing with tax inquiries and assist in resolution of tax issues with the Tax Authorities where required
• Working with the regional controllership teams on tax matters
• Supporting the Global tax team in tax risk management and servicing the various Wiley stakeholders
• Monitoring changes in tax laws or administrative practice and analyse implications, including staying up to date on various tax developments; and effectively applying tax knowledge relevant to Wiley business operations
• Assisting in improving tax processes that create efficiencies by developing or implementing best practices on tax compliance initiatives
• Assisting in developing tax sharing content and conduct tax sharing sessions to internal stakeholders within the Wiley Group
• Participating in other ad-hoc projects where required

We are looking for people who:

• Degree in Accountancy/ACCA/CPA or equivalent
• Minimum 2-3 years of relevant experience, with working background in an MNC environment or Accounting firm.
• Familiar with tax laws and tax treaties within the APAC region.
• Familiarity with US MNC environment is a plus.
• Knowledge of SAP would be desirable.
• Familiarity with accounting standards a plus.
• Strong numeracy skill, including being meticulous with keen attention to details.
• Conversant with Microsoft Word, Excel and PowerPoint.
• Able to work under reasonable pressure and meet tight deadlines; Keen eye for details; Hands-on team player with the ability to multi-task.
• Fluency and good command of English.

A global professional services firm is hiring a Finance & Payroll Specialist (Regional) for their Singapore office. This is a newly created role in Singapore due to expansion.

Reporting directly to the Regional Finance Manager, you will have to ensure the efficiency and accuracy of financial and payroll operation, processing of monthly payroll for Hong Kong, Singaporeand china offices, works closely with payroll service provider. You will be overseeing Accounts Payable, bank reconciliations, playing a key part in supporting annual audits, maintaining precise employee records, and coordinating with HR for payroll adjustments.

Requirements:

• Bachelor’s degree in Accounting or Finance/ ACCA /CA related qualification
• At least 5-8 years of payroll-related experience from professional servuce environment
• Good understanding and knowledge of local tax and labor laws in Hong Kong, Singapore and Mainland China
• employee taxes, social insurance, pension and tax treatment of various fringe benefits and overtime laws
• Experience in establishing standard payroll processes and auditing procedures within Asia

Interested applicants please send your resume in MS Words format to [email protected] and attn it to Joey Chen (R1878026)

Shortlisted candidates will be notified.

www.ambition.com.sg

EA Registration Number: R1878026

Data provided is for recruitment purposes only

Business Registration Number: 200611680D. Licence Number: 10C5117

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