Manager, Business IT Solutions (M/F/D)

Star Alliance is the world’s largest airline alliance.

The vision of Star Alliance is “to be the leading global alliance for the high value international traveller and the mission of the organisation is “to contribute to the long-term profitability of its members beyond their individual capabilities.” The Star Alliance office in Singapore, coordinates the global activities of the alliance including managing joint projects on behalf of its 26 member airlines.

In your capacity as Manager, Business IT Solutions, you will report to the Senior Director, Delivery Excellence, in the Digital and Technology business unit, which provides Star Alliance member airlines with expert knowledge in the areas of IT Architecture, IT Delivery, IT Operations, IT Security, and Project Management.

You will work primarily (but not exclusively) with the Airport Experience team who are part of the Customer Experience business unit. This team of product owners develop and apply digital and self-service technologies to offer customers efficient and seamless travel services. The team’s, focus is to improve the passengers’ experience at airport touchpoints, manages transfer baggage handling and provides connection services to customers transferring between different Star Alliance member airlines.

Your role will be to work closely with the Star Alliance product owner to develop and manage implementation of Star Alliance digital solutions across airline, airports and external ecosystems. You will also assume technical ownership of certain Star Alliance applications. This is a challenging role for the successful candidate who is motivated to drive Star Alliance’s business IT solutions.

Job Summary

• Develop and manage Star Alliance digital solutions across airlines, airports and external ecosystem, including solution architecture, coordinating development efforts between different development teams, user acceptance tests, and go-live
• Organise project meetings, monitor and manage project schedules
• Coordinate with all stakeholders for execution of projects, to include requirements gathering as well as translating business requirements to functional requirements and ensuring technical feasibility
• Review vendors’ solution proposal and SOWs to ensure business and functional requirements are met and addressed
• Define product strategies, recommend new product features and provide continuous improvements to existing products
• Refine the product backlog including new features, enablers and technical debt
• Oversee the resolution of tech-related issues and bugs with vendors to ensure compliance with standards and SLAs, to achieve optimal performance
• Coordinate and manage architectural decisions with all relevant stakeholders
• Lead the technical aspects in the solution design phase
• Ensure delivered products provide functionality as designed
• Stakeholder management includes ensuring timely and accurate communication to address all enquiries

Your Profile

• Completed studies in Computer Science or related field
• Experience managing or coordinating development teams e.g. Team Lead, Tech Lead or Scrum Master
• Experience/familiarity with face recognition technology or biometrics
• Experience with technical integrations e.g. API, MQ, ETL etc.
• Experience with Airline IT ecosystem is preferred, for example PSS, DCS, eCommerce, etc., understanding of new technology and standards such as NDC, Offer & Order, etc.
• Experienced presenter/trainer in larger workshop environments, ability to prepare effective PowerPoint presentations
• Experience in multicultural environments and multiple stakeholder management and being able to work with a geographically dispersed team of stakeholders
• Able to lead large workshops as well as facilitate technical discussions
• Takes initiative and self-motivated, works cohesively in a team
• Highly organised and possess the ability to manage multiple projects or tasks concurrently
• Willingness to travel
• High level of proficiency in English is essential, as it is the sole language used for communication with Star Alliance Member Airlines and other external stakeholders

We Offer

• Full-time position based in our Singapore office
• Unlimited contract
• Comprehensive medical & dental benefits

This is a unique opportunity for highly skilled professionals to apply their talent, creativity and dedication to a global team focused on delivering value to frequent international travellers who travel on our member airlines.

If you believe you are the perfect candidate then give us the opportunity to get to know you and submit the send an email to [email protected]. Please email your CV along with a cover letter summarizing your experience.

Duke Corporate Education, a premier global provider of leadership solutions in context, is seeking a talented and experienced Program Manager to play a vital role in enhancing their education management services. The Program Manager will be responsible for coordinating the development and implementation of leadership programs that best meet the needs and specifications of Duke CE's clients. This includes managing all program logistics, coordinating with other teams, and ensuring that all programs are designed and delivered successfully. Duke CE is known for its unique blend of academic rigor and real-world insight, making them one of the most respected names in corporate education.

While this position primarily supports our Singapore offices, candidates may be based in either London or Singapore.

Responsibilities

• Coordinate with clients to assess their leadership development needs and objectives
• Develop program proposals and design innovative leadership solutions using Duke CE’s resources
• Manage the entire program development process from start to finish, ensuring that program delivery meets or exceeds client expectations
• Collaborate with faculty, other members of the program team, and partners to deliver high-quality programs
• Oversee program budgets, timelines, reporting, and evaluations
• Ensure that all program materials and learning materials are produced at the highest level of quality
• Build and maintain effective relationships with clients, program participants, and other stakeholders

Must Haves

• Bachelor's degree, or higher, from an accredited institution, preferably in Education, Business Management, or any related field
• 5+ years of experience in program management, preferably in an educational or corporate environment
• Project management experience, with an ability to manage schedules, deadlines, resources, budgets, and reports
• Demonstrated leadership and teamwork skills as well as strong organizational and interpersonal abilities
• Experience working with internal and external stakeholders across different teams, cultures, and geographies
• Excellent communication and presentation skills, with a strong capability in facilitating discussions and resolving conflicts effectively
• Understanding of the global education landscape and leadership development trends

We are sincerely recruiting a beauty manager to

handle the daily routine of the business.

Job scope and responsibilities :

- Responsible for staff training and development

- Motivate beauticians to achieve their goals and meet sales targets consistently

- Build customer relationship to develop potential customers into long term customers.

- Handle customers feedbacks and complaints to ensure a high service quality and customer satisfaction

- Provide services to customers who purchases the products such as facial wash , slimming, eyebrow trimming, manicure (including designing and extension)

- Recommend, promote and identify suitable products/services to visitors according to their needs and demand.

- Evaluate beautician’s performance to provide feedbacks.

Job Requirements:

- At least 3 years relevant management experience in Beauty industry.

- Candidate must be fluent in both English and Mandarin.

- Willing to work overtime when necessary

- Minimum diploma qualification

- Excellent communication and interpersonal skills

- Skills required: sales, team management, customer service and all relevant skills such as

- facial wash

- pedicure

- nail art design

- eyebrow embroidery

- Candidate who has a beauty certificate will be an advantage.

Only the short listed candidates will be notified.

The duties of a store assistant manager

Managing inventory by monitoring the amount of stock available for sale and placing orders in advance to replenish low stock levels and avoid being out of stock.

Planning budgets.

Handling customer queries and complaints.

Recruiting, training, and supervising staff.

Preparing store displays and promotional material.

Ensuring health and safety compliance.

Managing the store’s financial performance and coordinating and directing all store activities

Job Requirements

2 years relevant experience, preferably in a Supervisory role

Team player but also able to work independently

Customer-oriented with a pleasant disposition

Able to multi-task and thrive in a fast-paced environment

Able to work on rotating shifts, weekends, and public holidays

-5 Days Work Week (9am-6pm)

-Lunch Provided

Welcome Fresh Grad!

• Update HR database and employee records.
• Assist in new HR System
• Assist in payroll preparation by providing relevant data (absences, bonus, leaves etc.)
• Provide administrative support to Human Resource Manager when necessary.

Responsibilities

· Overall manage given Named Partners to achieve the joint business growth target for Huawei solutions and ICT products including network, IT storage, Optical, Cloud and Green Energy etc.

· Conduct Joint business planning and business analysis, execute joint activities, drive and meet sales result.

· Plan, manage and support given partners enablement through product training, sales best practices sharing, partner programs, certification, joint solution productization and launch, POC etc.

· Manage partner incentive programs and partner marketing funding and operations. Work and support marketing team, solution team to drive joint partner marketing for joint business awareness and Demand Generation.

· Work and support partner's project for joint tenders/projects.

Job Requirements

· Bachelor Degree is mandatory, prefer in IT or Engineering.

· 5+years of experience in Partner management or Account Sales in ICT industry

· Public Sector Sales and Enterprise sales background is a plus.

· Good commutation skill, project management skill, presentation will be a must.

· Quick learner, hard-working, can-do attitude and believe in the value creation through partnership.

Founded in 2014, Laundryheap is one of the young, leading, and fastest-growing UK-based tech startups. Our dedicated teams pick up, clean, and deliver laundry and dry cleaning within 24 hours. We are currently operating in 12 countries, including the UK, the US, and the UAE. Our aim is to grow further, and we want you to be part of it!

We have big ambitions for the sustainability of our start-up as well as the industry. After a successful expansion last year we are now looking for a Regional Vendor Manager to help our team in achieving the best results and drive the business forward. This is a great opportunity to join a dynamic company with a vibrant team of individuals who can help you grow with us! 

THE ROLE:

Reporting into the Senior Divisional Manager, the Regional Vendor Manager will be responsible for the growth and performance of our Partner base. 

Your role will include, but is not limited to:

• Onboarding and daily operational management of Partner facilities in your allocated region. This includes, ensuring high quality processing & output and liaising with internal and external stakeholders.
• Smooth out any operational issues with your allocated Partners, in a timely and professional manner, including crisis and escalation management.
• Coordinate with the Partner Operations team to ensure all tasks are completed, and order management is controlled as per the set deadlines.
• Ensure all Partner KPIs are met or exceeded. 
• Ensure monthly Partner catch-ups that address areas such as customer complaint resolutions, pricing/contract negotiations and scalability. 
• Complete weekly Audits for your Facilities and provide clear actionable points to improve processing compliance.
• Implementation of any transformation projects to ensure that all processes, physical requirements and training are completed for your Partner facilities.
• Coordinate with the regional account managers and customer operations team to improve customer satisfaction and quick issue resolution.
• Document management, summarizing processes, learning, and helping to replicate successful models across international markets where needed.
• Work with internal teams on a series of different projects as required, to improve the overall operations and quality of Partnerships.
• Keep up-to-date and familiar with all departmental operational changes to understand the sourcing requirements.
• Ensure adequate processing capacity for orders in your region by scaling current partners or sourcing,, engaging and closing partnership leads, alongside the business development team.

Requirements:

• Minimum 3 years of previous experience in a similar role.
• Excellent communication and relationship-building skills.
• Must be able to conduct presentations, discussions and negotiations with international and external stakeholders.
• Strong negotiation skills, with an understanding of budget restraints.
• Must be comfortable analysing data sets and must possess the ability to express clear, logical thinking.
• Must be organized and a self-starter.
• Ambitious & entrepreneurial.
• Hungry for progression & process-driven.
• A keen eye for detail.
• Should be comfortable multitasking in a high-energy environment.
• Needs to be able to adapt to highly dynamic situations.

Desired, but not essential:

• Experience with Partner acquisition CRMs and/or digital sales.
• Exposure to business intelligence platforms such as Data Studio.
• Experience in working in different markets internationally, with strong cultural awareness.
• 3+ years of experience in a high growth start-up environment.
• Can ideally demonstrate a highly numerate and commercial mindset. 
• Exposure of dealing and negotiating with commercial businesses. 
• Experience working in/with a busy dry cleaning/laundry business.

Contract:

Full time, 40 hours. 

We love to work with ambitious, proactive people who have a can-do attitude and are confident decision-makers. So, if this sounds like you, take this opportunity and apply to join the International Laundryheap Team today!

InfoCepts is a global leader of end-to-end data & analytics solutions with nearly 20 years of experience, also named as Gartner’s 2020, 2021 and 2022 customers’ choice for Data & Analytics providers. We continue to grow rapidly year over year, now employing more than 1,000 people in offices across the globe. As we have grown, we have stayed true to our mission—to always help our customers stay modern that help them make smart, data-driven decisions. Since 2004, we have deployed hundreds of high performance analytics applications over web and mobile platforms, built several advanced analytics models, processed petabytes of data using Big Data technologies and delivered several high impact business solutions. Driven by our vision of delivering great customer experiences, we are looking for professionals who are passionate about making the world a better place by leveraging the power of data.

We are hiring aspiring / proven product manager to join us in our cause of helping customer Stay Modern, ahead of the technology curve!

Key Responsibilities:

• Minimum 4-6 years of relevant experience in managing technology products, with a focus on web-based technologies.
• Familiarity with Government ICT&SS(IM8) preferred.
• Proficiency in Waterfall, Agile, and Scrum methodologies within the full Software Development Life Cycle process.
• Strong knowledge of web-related technologies including HTML5, CSS, and Javascript.
• Product Management and Data-related certifications such as CSPO, PSPO, or CSM are advantageous.
• Experience with project implementation in GCC-AWS and understanding of Government ICT and data domain is beneficial.
• Possess strong analytical, conceptualisation, and problem-solving skills.
• Motivated by innovation to achieve business goals and customer satisfaction.
• Excellent communication and stakeholder management skills are essential.

Job Role/Level

• Responsible for planning, leading, organizing, and motivating IT project teams to achieve project implementation on schedule and within budget
• Prepare and track project budget
• Prepare and track detail project plan/activities
• Prepare and organize Project Steering Committee (PSC) meetings and Project Portfolio meetings
• Engage senior stakeholders to discuss and address project issues and risks
• Collaborate with Business Project Manager (BPM), business users, various technical teams and vendor throughout
• Drive and manage project end to end delivery including requirement, design, testing, deployment
• Plan test strategy and coordinate defects review, bug fixes, re-testing and closure within project timeline
• Perform regular quality assessment, submit quality checklist, testing and defect executive summary

Required Experiences

• More than 10 years of experience in the direct management of IT application projects and possess sound banking product knowledge
• Able to work with external vendors and across diversified teams
• Process-driven and strong advocate of reporting
• Good verbal and written communication skills

As a Pre-Sales Manager, you will be an integral part of our sales organization, responsible for leading and coordinating pre-sales activities to drive revenue growth and customer satisfaction. This role requires a blend of technical expertise, leadership, and customer-facing skills to effectively support the sales team and engage with clients in the pre-sales process.

Key Responsibilities:

Pre-Sales Strategy:

· Develop and execute pre-sales strategies in alignment with overall sales objectives and company goals.

· Collaborate with sales leadership to define target markets, identify key prospects, and tailor pre-sales approaches to address specific customer needs and challenges.

Technical Expertise:

· Maintain a deep understanding of our products, services, and solutions, as well as industry trends and competitive landscape.

· Serve as a subject matter expert on technical aspects of our offerings, providing insights and recommendations to both internal teams and external clients.

Customer Engagement:

· Engage directly with prospective clients to understand their business requirements, technical challenges, and objectives.

· Conduct product demonstrations, presentations, and technical workshops to showcase the value proposition of our solutions and address customer concerns.

Solution Design and Proposal Development:

· Collaborate with sales and product teams to design customized solutions that meet customer requirements and align with their strategic objectives.

· Develop high-quality proposals, RFP responses, and technical documentation to articulate the benefits and features of our solutions and address customer needs effectively.

Relationship Management:

· Build and maintain strong relationships with key stakeholders, including customers, partners, and internal teams.

· Act as a trusted advisor to clients, offering insights, recommendations, and best practices to support their decision-making process and foster long-term partnerships.

Sales Support and Enablement:

· Provide ongoing support and assistance to the sales team throughout the sales cycle, including solution scoping, pricing negotiations, and contract discussions.

· Conduct training sessions and knowledge sharing activities to enhance the sales team's understanding of technical features, competitive positioning, and market trends.

Qualifications:

· Bachelor’s degree in business, Computer Science, or related field; advanced degree or relevant certifications preferred.

· Proven experience in pre-sales or technical consulting roles within the software, technology, or IT industry.

· Strong leadership skills with the ability to motivate and inspire cross-functional teams to achieve common goals.

· Excellent communication, presentation, and interpersonal skills, with the ability to interact effectively with customers at all levels of the organization.

· Solid technical background and proficiency in understanding complex technical concepts and translating them into business value.

· Strategic thinker with a customer-centric mindset and a track record of driving results in a fast-paced, dynamic environment.

· Familiarity with eProcurement systems, UI/UX revamping of legacy systems, Cloud Computing and Software as a Service is a plus.

Job Overview

As App Marketing expert, you will play a crucial role in driving user acquisition, engagement, and retention to ensure the success and growth of client’s eCommerce app in the region. The ideal candidate possesses a blend of strategic thinking, creativity, and analytical skills to navigate the dynamic landscape of mobile app marketing.

Core Responsibilities:

• App Strategy Development: Formulate comprehensive marketing strategies to drive app downloads, user acquisition, and revenue growth.
• User Acquisition: Plan and execute user acquisition campaigns across various digital channels, including social media, SEM, app stores, and other relevant platforms.
• Campaign Optimization: Help local SEA markets achieve their App sales targets through strong guidance & governance.
• App Analytics: Utilize analytics tools to track and measure the performance of App marketing campaigns.
• Collaboration:  Collaborate with regional & local teams developing strategic and tactical app marketing guides & playbooks for the achievement of business goals.

Job specific Knowledge & Skills

• Strong hands-on knowledge of MMPs like AppsFlyer, Adjust, Singular, Google Firebase, Branch, Kochava etc.
• Proven experience in mobile app marketing with a track record of successful campaigns.
• Prior experience of running app re-targeting campaigns with strong familiarity with mobile app attribution, app user journey & app-events for App conversions tracking.
• Excellent understanding of digital eco-system, with deep understanding of ad platforms (including but not limited to Meta Ads, Twitter Ads, DV360, Google Display Ads) and activation expertise in above platforms.
• Knowledge of app campaign set up on social media platforms, including campaign creation, targeting options, budget optimization, and performance analysis.
• Proficiency in using App analytics tools specific to social media platforms (e.g., Facebook Insights, Twitter Analytics, Instagram Insights) and third-party analytics tools (e.g., Google Analytics) to gather and interpret data.
• Strong analytical skills to interpret social media metrics and KPIs.

General Management Knowledge & Skills

• Able to understand legal and compliance issues related to social media marketing, including data privacy, copyright, and advertising regulations.
• Collaborate effectively with teams across departments, such as planning, local market campaign teams, to ensure integrated and cohesive strategies.
• Provide effective leadership to the performance strategies, fostering a positive and collaborative work environment.
• Strong communication skills to convey app media strategies, objectives, and results to both internal stakeholders and external audiences.

Purpose of the job

To manage a portfolio of clients together with junior team members to be an effective, efficient and profitable part of Ocorian including coaching and reviewing work of junior team members, taking responsibility to ensure adherence with Ocorian policy and procedures, smooth running of operation of the team under management and provide high quality service to Ocorian’s clients.

• To act as named Company Secretary of client entities
• Providing advisory to clients on corporate secretarial matters and ensuring clients receive prompt responses to requests and queries
• To ensure compliance with the Companies Act, ACRA Act: Anti Money Laundering AML / Combating the Financing of Terrorism CFT, KYC processes and any such relevant regulatory and statutory requirements
• Attending clients’ board/board committee meetings, general meetings etc and recording of such minutes of meetings
• Oversee preparation and coordination of the statutory books and documents including submissions of statutory forms/documents to ACRA, IRAS or such other statutory bodies/government agencies within stipulated deadlines.
• Maintain good client relationship with close client communication, in order to assess customer satisfaction for possible improvements and identify possible cross-sell and up-sell.
• Provide leadership and guidance to team members and ensure seamless service delivery to clients
• Ensure prompt and timely billing and monitoring of team members’ timesheet, WIP, efficiency and recoverability in view of achieving the financial objectives and work efficiency.
• Oversee credit control and prompt collection of debts within the portfolio and work closely with credit control/finance team on long outstanding and doubtful debts
• Work with peers and Associate Director to provide and organise training for junior team members
• Support the Associate Director in managing overall targets and proactively monitor actual performance against target
• Such other duties as may be assigned

#LI-DR1

• Responsible for the effective operation of the Mechem Sample and OPS Management group.  Plans, schedules, and organizes necessary resources to ensure appropriate effectiveness of sample/sample kit logistical challenge in but not limited to: receiving, sample entry, and client service representation.  Implements department policies to maintain facilities and equipment.
• Schedules logistic and/or sampling team, assign and optimize resources, identifies needed resources and coordinates the appropriate acquisition of facilities resources as applicable.
• Ensures that all entries into eLIMS are accurately completed and documented according to appropriate client requirements, client specifications, and other regulatory guidelines.
• Assist in data entries into eLIMS; Accurately completed and documented according to appropriate client requirements, client specifications, and other regulatory guidelines.
• Develops appropriate training plans, assures that staff is trained and proficient in all phases of Sample Receiving, Sample Entry, Client Services Representation, eLIMS utilization and any other Client Service applicable function as needed.  Generates training modules, as needed.
• Provides metrics analysis and updates for distribution to staff and leadership.
• Carries out process improvements to continually maximize the efficiency of the personnel and Sample Management areas, recommend solutions and implementation of action plans.
• Perform general human resources responsibilities including recruitment activities, performance evaluations, and progressive disciplinary processes, enforces Affirmative Action department goals.
• Provides for safety and welfare of staff and supports/enforces Environmental Health and Safety Policies.
• Act as a mentor to other staff and is looked on as an expert on Operational/eLIMS problems for Sample Management related issues.
• Proactive interaction with internal and external clients, troubleshooting client issues
• Maintains appropriate shipping and receiving permits, including hosting appropriate approval audits.
• Resolves problems and notifies manager of resolution when job is within scope of own ability.  Assists in meeting project goals within technical, time and budgetary constraints.
• Develop working relationship with internal clients/suppliers – particularly laboratory personnel and operations. Recommends approach and carries out solution as directed for more complicated problems.
• Able to lead project teams using management and leadership skills

Performs other related duties as assigned.

Responsibilities:

• Oversee and lead a team of assistant managers, engineers, technical officers, supervisors and technicians in facilities management for ministry building or hospital.
• Establish good working relationships with clients and develop trust and confidence.
• Establish and maintain quality service standards.
• Take charge of the overall Air Conditioning Maintenance Ventilation system.
• Manage the daily AC thermal comfort is within the acceptable limit
• Schedule maintenance activities for ACMV systems, tracking of maintenance works and follow up actions for systems such as chillers, AHU, FCU, fire protection, gas systems etc.
• Ensure regular meetings with client's and appointed sub providers
• Conduct daily audit inspections to ensure the outsource service providers are performing according to their contractual obligations and SLAs.
• Handle Tenant’s enquires.
• Conduct daily audit inspections to ensure the outsource service providers are performing according to their contractual obligations and SLAs.
• Manage and liaise with external agencies on new initiatives and major repairs and maintenance works.
• Prepare tender documents and specifications, plan, coordinate and execute rectification works.
• Responsible for project costing and control.
• Plan training requirement for staff needs for skills improvement
• Prepare and responsible for annual budget submission, audit report, assessment report for contractors' performance
• Prepare and certify contractors' payment

Requirement:

• Bachelor's degree in Mechanical Engineering or equivalent from a recognized university
• At least 8 years of related working experience
• Proven experience in facility management in a large facility, such as with , pharmaceutical, powerplant, semiconductor industry.
• Experience from healthcare facility such as hospital is preferable.
• Strong building and M&E knowledge with hands-on experiences
• Possess strong leadership, quality, good planning and organizing ability
• Has a good safety mindset and displays good WSH behaviors

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1549345

Triton AI Pte Ltd

License no. 21C0661

Roles & Responsibilities:

• Takes charge of Learning & Development (L&D) administration in the company

Learning & Development Administration

• Develop and executive purposeful learning programmes to enhance employees’ L&D experience and close L&D gaps. (e.g. Plan and executive Training Learning Plan for the company, which in turn should drive business productivity and improve employee retention).
• Monitor learning progress of all employees (e.g. oversee learning requests for staff and training registrations for workers; manage training records in Learning Management System)
• Manages regulatory training for staff and workers before expiration
• Process invoices and billings for training and relevant training claims
• Organise and promote internal trainings and employee engagement activities
• Work with Group L&D function (Sembcorp Academy) and external vendors to improve L&D experience for the company
• Assist in reviewing and communicating L&D related policies
• Oversee and manage sponsorship programmes and improve employee retention).
• Monitor learning progress of all employees (e.g. oversee learning requests for staff and training registrations for workers; manage training records in Learning Management System)
• Manages regulatory training for staff and workers before expiration
• Process invoices and billings for training and relevant training claims
• Organise and promote internal trainings and employee engagement activities
• Work with Group L&D function (Sembcorp Academy) and external vendors to improve L&D experience for the company
• Assist in reviewing and communicating L&D related policies
• Oversee and manage sponsorship programmes

Onboarding Administration

• Facilitate staff orientation on their first day including briefings for new hires
• Any other ad-hoc duties as assigned in the HR function.

Requirements:

• Min Diploma in Business / Human Resources or any other relevant disciplines
• Min 3 years of experience, preferably in Construction Industry

Skills & Knowledge:

• Proficient in Microsoft Office such as MS word, Excel and Power Point
• Good knowledge of employment laws & practices
• Basic data management and analysis skill is preferred

Behaviour/ Traits:

• Positive working attitude
• Strong interpersonal and communication skills
• Able to adapt and collaborate as a team player.
• Able to work under pressure within tight deadlines

About Citco

Citco is a global leader in fund services, corporate governance and related asset services with staff across 80 offices worldwide. With more than $1 trillion in assets under administration, we deliver end-to-end solutions and exceptional service to meet our clients’ needs. For more information about Citco, please visit www.citco.com

About the Team & Business Line:

Fund Administration is Citco’s core business, and our alternative asset and accounting service is one of the industry’s most respected. Our continuous investment in learning and technology solutions means our people are equipped to deliver a seamless client experience.

As a core member of our Financial Reporting team, you will be working with some of the industry’s most accomplished professionals to deliver award-winning services for complex fund structures that our clients can depend upon.

Position Overview

The Automatic Exchange of Information (‘AEOI’) Team is seeking a Manager who will be responsible for servicing AEOI clients in the APAC region. Reporting to the Senior Vice President (AEOI) in Singapore, the AEOI Manager will be responsible for coordinating AEOI services for 80+ clients: completion of annual regulatory deliverables, engagements for existing and new clients, supporting the business development teams in the region, and ongoing client servicing.

A varied multi-tasking role which encompasses client relationship management, investor communication, and daily internal/external stakeholder management & communication combined with all relevant and associated administration.

The Role:

· Manage communications and ongoing relationships of investment managers, investors, and other external and internal stakeholders. Manage expectations and ensure that all queries are dealt with in a timely manner. Provide excellent service to clients via direct or indirect contact.

· Maintain and improve knowledge of the Automatic Exchange of information regulatory and compliance environment as it impacts service and/or clients, including industry research and analysis as required.

· Communicate daily with remote teams and reporting lines; preparing and providing progress and status updates and escalating items as required.

· Prepare, and/or review prepared AEOI filing analysis output from back office for delivery to clients.

· Review and provide feedback on self-certifications and IRS withholding forms

· Read and interpret Financial Statements in order to determine account values.

· Research, analyze and provide recommendations for process improvements to increase operational efficiencies.

· Identify, analyze and troubleshoot classification and re-classification inconsistencies.

· Additional tasks as assigned

Basic Requirements:

· Degree qualified (preferably in a discipline relevant to Financial Services)

· 6+ years’ experience in Financial Services, with exposure to FATCA & CRS regulations an advantage

· Proven strong client relationship skills

· Proven experience managing multiple projects / deliverables; excellent organizational and multi-tasking skills

· Proven experience managing at team, at least 3+ years’ experience

· Exceptional attention to detail

· Results driven and self-motivated

· Ability to work in global teams and adapt to different communication styles

· You have good client/ business relationship management

· You have strong interpersonal & communication skills

· You are proficient in Microsoft Applications (Word, Excel, PowerPoint etc.)

Our Benefits

Your well-being is of paramount importance to us, and central to our success. We provide a range of benefits, training and education support, and flexible working arrangements to help you achieve success in your career while balancing personal needs. Ask us about specific benefits in your location.

We embrace diversity, prioritizing the hiring of people from diverse backgrounds. Our inclusive culture is a source of pride and strength, fostering innovation and mutual respect.

Citco welcomes and encourages applications from people with disabilities.

Basic + Commissions

Responsibilities:

• Achieve sales performance targets and maintain good client relations
• Manage assigned accounts and seek to grow them
• Generate and develop new key accounts
• Work closely with internal and external parties to propose solutions to meet customer’s needs
• Negotiate pricing with partners to ensure bids are competitive
• Develop and maintain professional and technical knowledge related to all our services
• Understand and keep abreast of market trends, relaying the information to management

Requirements:

• Diploma or Degree in IT/Engineering/Audio Visual or equivalent
• 2 years sales experience in a B2B environment with good sales track record
• Experience in a project-based, development of customized solutions sales environment
• Experience in the related Commercial Audio Visual Industries an advantage
• Good communication and interpersonal skills
• Proficient with Microsoft Office (Words, PowerPoint, Excel, Outlook)
• Class 3 driving license
• Energetic, independent and result driven

Remuneration Package:

• Job Grade: Manager / Senior Manager
• Salary: $8,000 - $11,000
• AWS given for 1 month, Variable Bonus

Responsibilities:

• Drive teams across company sites for the successful roll-out of new programs to high-volume manufacturing (HVM).
• Drive/lead factory/customer technical projects and serve as the point of contact for quality and NPIs.
• Act as the first point of contact for technical inquiries, coordinate with the Sales, RnD and Engineering Operation teams to execute customer’s requests.
• Work as an integral part of the sales process, seek out new opportunities and provide technical feasibility feedback to the sales and executive management team.
• Initiate new package requirements through Design/Simulation process, and follow through to close designs with customer.
• Manage all new devices from Design to Qualification to Production Ramp.
• Review and evaluate customer's IC product packaging requirements. Provide package solutions within the packaging capability, package roadmap, process flow and design rules of the factories.
• Determine project technical specifications, coordinate Qualification builds and closure including production ramp of all Quals built. 
• Identify and articulate requirements of Qualification lots from customer to factory.
• Drive/lead factory/customer technical projects and serve as the point of contact for quality and NPIs Implements change notices; resolves technical issues

Requirements:

• Masters or Bachelor Engineering Degree with 7+ years minimum work experience or equivalent in IC assembly related companies or semiconductor environment.
• Good knowledge of FOL (front-of-line) and EOL (end-of-line) assembly operations.
• Knowledge of DOE, reliability requirements, material selection, FMEA, Failure Analysis and other quality and statistical tools.
• Self-driven and has excellent problem-solving and organizational skills for daily customer support and managing ongoing and future programs.
• Communicate and present effectively in small and large groups.
• Work independently and as a team player with customers and worldwide cross-functional teams within the organization.
• Must be proficient with MS Office Suite (Excel, Word, and PowerPoint) and knowledge in CRM.
• Willing to travel when needed.
• Flexible to work within US, Europe and Asia business time zones.
• Must be a team player comfortable working with cross-functional teams. across geographic boundaries with experience in leading teams and managing projects.

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1549345

Triton AI Pte Ltd

License no. 21C0661

Job Description:

• Daily accounting operations, finance matters, administrative tasks and HR duties
• Assist the Manager with the full spectrum of financial, accounting and HR functions
• Assist the Manager to ensure compliance of corporate governance and internal controls
• Monitor and review budgets
• Lead and supervise junior staff within the Finance Department
• Assist the Manager with HR duties and payroll matters
• Liaise with government institutions, tax agents, auditors, bankers, insurance agents and secretarial and submit necessary returns, surveys and reports when required
• Prepare reports and budgets for periodic submission to the Management Board

Job Requirements:

• At least an Accountancy Degree or ACCA
• Highly hands-on and experienced in maintaining full set of accounts
• Working knowledge of MYOB will be an advantage
• Good interpersonal, organizational and communication skills
• Sharp, meticulous, honest and a fast learner
• Minimum 5 years of full set experience in a supervisory role
• Effectively bilingual in English and Chinese (both written and spoken) to liaise with Chinese speaking customers and suppliers

Please apply with your full CV stating the following:

• Current and expected salaries
• A recent photograph
• Reasons for leaving (past and present employments)
• Notice period

Responsibilities:

• Assist the Project Manager to manage installation and de-installation of events, exhibitions and permanent displays
• Plan & manage overall project scheduling, including documentation, commissioning & hand-over
• Maintain quality control and manage sub-contractors & suppliers
• Manage project budget & cost control
• Understand building & regulatory requirements & ensure compliance
• Control site management and attend or conduct site meetings
• Administer routine management reporting & updates

Qualifications and Requirements:

• At least 3-4 years of working experience with proven track records in events and exhibitions industry.
• Meticulous and good planning and co-ordination skills
• Ability to work effectively within a collaborative team environment
• Ability to perform under tight schedules and deadlines with minimum supervision
• Knowledge of structural, AV and M and E preferred
• Strong leadership skills
• Motivated, keen to learn, hardworking and a good team player

1. Job Description

- Play as Project Manager (Project Management Office) or Delivery Lead on banking system development or implementation projects.

- Manage the progress and milestone. Promote and control the issue & ToDo. Organize the progress report and report to client’s management. Also, manage the cost and human resource.

- Communicate closely with clients, business & IT related members. Organize teams and lead until the project ends.

- Manage client’s expectations to maintain the company’s impressions at a positive level.

2. Requirements

- Bachelor's Degree in Computer Sciences, Computer Engineer or Information Technology or related.

- IT Project Management Knowledge and Experiences

Must understand the overall software development life cycle.

3 or more years of experience of IT related project management or Delivery Lead. (Direct and manage project development from beginning to end)

Project Management Delivery tasks such as approach and plan definition, status tracking, issue and risk identification and resolution, resource planning, and governance execution

Will be able to understand and follow the process of the banking system development or implementation project.

- Japanese & English Language Skills

Must read, write and speak Japanese at a high level (native / JLPT N1 or higher) to engage with our Japanese-speaking clients and stakeholders.

Must speak English at a high level (business English) to communicate with team members from diverse cultural backgrounds.

- Banking Operation or Systems Knowledge and Experiences (as possible)

Will be able to understand the banking system structure, and high-level banking business.

- Others

Cheerful, good communication skill, able to work with team cohesively with high spirit

Highly self-motivated, enthusiastic and able to work effectively with teams that have diverse IT aptitudes and cultural backgrounds.

Attention to detail and highly organized, process-focused attitude.

Good conceptualization and analytical skills, enabling. Comprehension and development of solutions for complex business issues.

Ability to manage short, medium, and long-term planning horizons concurrently.

• Collaborate with the business development team to offer practical engineering solutions by evaluating the design and installation of existing building energy systems, including chillers, heating, industrial compressed air systems, ACMV, lighting, and plug load management. 
• Develop plans for energy performance improvement to achieve cost and energy savings for building owners.
• Work closely with internal stakeholders to gather technical requirements for preparing submission proposals that support the business development team in successfully bidding on and securing energy improvement projects.
• Establish and cultivate extensive relationships with customers and authorities through networking efforts.
• Identify and address problems and challenges faced by potential clients, developing innovative solutions in collaboration with internal engineering teams, external vendors, and service providers.
• Propose Energy Efficient solutions to clients, including detailed operating and life cycle cost analyses (ROI).
• Offer technical support and assist in addressing tender and bid queries.
• Conduct training sessions to impart knowledge to internal employees and external partners.
• Contribute to the entire lifecycle of B2B projects, from specification-in to bidding and installation.
• Provide crucial information to the sales team to enhance their efforts in securing projects.

Requirements:

• Holds a Bachelor degree in Engineering and possesses a minimum of 10 years of work experience in the Energy industry or related fields.
• Holds certification as a Certified Green Mark Manager (GMM) or Singapore Certified Energy Manager (SCEM).
• Demonstrates strong technical knowledge, with a minimum of 3 years of experience in managing the operation and maintenance of HVAC systems in large-scale commercial or industrial buildings.
• Experience in energy audits and managing chiller system retrofitting projects is advantageous.
• Possesses good knowledge and experience in ISO 50001 energy management system and BCA GM scheme.
• Familiarity with the principles of design, construction, engineering, and building regulations.
• Proficient in Microsoft Office and data analytics software.
• Knowledge of Autocad, BAS controls, Machine Learning, and/or AI programming languages is an added advantage.
• Certified Energy Auditor certification is preferred.

Interested candidates are invited to forward their CVs in MS Word format to [email protected]

Reg No: R1549345
Triton AI Pte Ltd  
License No: 21C0661

Job Summary:

We are seeking a Marketing Manager to help our marketing efforts and drive the positioning and messaging of our products. The successful candidate will develop and implement marketing strategies, oversee product launches, help enhance brand awareness, and manage online and social content. The role requires a strategic thinker with a very hands-on approach, capable of translating product details into compelling narratives that resonate with our target audience.

Key Responsibilities:

Marketing Strategy:

• Develop and execute marketing strategies to enhance brand visibility and market share.
• Oversee the implementation of marketing campaigns, evaluating their success and making necessary adjustments for optimization.
• Help prepare presentations, collateral marketing materials, sign & logos, etc for Company marketing purposes
• Assist in designing and managing trade show booth marketing materials

Product Marketing:

• Craft compelling messaging and positioning for our products.
• Assist with product launches and collaborate with cross-functional teams to ensure successful execution.
• Conduct market research and competitor analysis to identify trends and opportunities.
• Develop high-quality content, including blog and social posts, white-papers, and case studies, to drive engagement and lead generation.
• Manage online presence, including website updates and social media platforms, to ensure consistent and impactful brand representation.

Performance Analysis:

• Monitor, analyze, and report on the performance of marketing initiatives to assess ROI and effectiveness.
• Utilize data-driven insights to inform decision-making and strategy refinement.
• Work closely with sales, product, and customer success teams to align marketing strategies with business objectives.
• Engage with partners, customers, and industry influencers to amplify brand presence and build relationships.

• Bachelor’s degree in Marketing, Business, or related field; 
• Strong interest in marketing, preferably in the technology, identity management or gaming industry.
• Experience in developing and implementing effective online marketing strategies.
• Strong understanding of market dynamics and the ability to translate complex product information into compelling narratives.
• Excellent communication, presentation, and interpersonal skills.
• Proficient in marketing automation tools and data analytics.

Remuneration:

• Competitive start-up compensation, health insurance and company ESOP

Inspiring Work Environment:

• A collaborative, inclusive, and supportive work culture lead by founders with experience managing teams from global firms
• The chance to contribute to meaningful initiatives focused on enhancing online experiences for the younger demographic.
• Work directly with the founders to create meaningful impact, quickly

Professional Development:

• Gain practical experience in the startup and technology fields
• Opportunities for fast learning and career growth in a dynamic and evolving sector.
• Exposure to a variety of marketing challenges in the technology and gaming industry.
• Mentorship and guidance from industry leading lawyers and safety practitioners in the data privacy, trust & safety and legal fields. 

Responsibilities

• Supervise the day-to-day operation of the Finance Department
• Assist in cash flow management
• Handle full set of accounts
• Review AP, AL entries
• Review and approve the AP payments and staff reimbursements
• Prepare timely monthly management reports
• Review quarterly GST filing preparation and file GST
• Prepare tax schedules for certain GL accounts
• Prepare audit schedules for certain balance sheet accounts
• Liaison with external auditor on annual audit
• Liaison with insurance agent for annual insurance
• Prepare Financial statements
• Assist in General Office Administration and Provide support to HR and Admin Department
• Payroll administration (include monthly submission of CPF, SDL, funds) , tax clearance IR21 , IR8A
• Administer staff benefits and welfare
• Hiring and Recruitment (when necessary)
• Familiar with WPOL, EPOL submission

Requirements:

• Bachelors Degree in Accounting or Related field with relevant work experience
• 3 to 4 years of working experience in related field
• Meticulous and Good Positive Attitude
• Analytical skill
• Fluency in Microsoft Office suite (Outlook, Excel, Word, PowerPoint, etc.)
• Detail-oriented and analytical
• Team-player
• Good communications skills

Grounded in a talent-centric mindset, Maker Lab is a marketing agency designed to build decentralised technology-led agency teams, rooted in collaboration with clients from the ground up. Maker Lab’s cross-functional teams of multidisciplinary specialists are embedded into client teams across digital marketing competencies — from measurement & analytics to content production.

Growth Marketing Manager (Singapore)

12 months fixed term contract

As the Growth Marketing Manager, you'll work with the APAC division of one of the largest video-sharing platforms with a growing community of video creators and consumers. Your work is instrumental in identifying opportunities to develop the Creator Community in the region and will result in more Creators considering video-sharing as a platform for growing their audience and expressing their creativity. 

You’re someone with an experimentation mindset and will be leading growth marketing initiatives to accelerate creator growth and retention in key markets. Working closely with product marketing managers, data scientists, strategists and experts, you will be evolving our approaches and providing growth hacks and solutions to transform the business.

Role:

• Develop acquisition and retention strategies to drive product adoption and growth via our own and operated platforms (e.g. in-app notifications, email)
• Analyse marketing and product funnels to identify opportunities and build audience segmentation to drive step-changes in creator and revenue growth.
• Define marketing channel mix and use lifecycle marketing principles to create personalised and engaging experiences for creators. 
• Design and execute campaign strategy by working closely with agency partners and internal stakeholders to develop creatives and content. 
• Generate and structure plans to execute projects, manage project priorities and allocation of resources within the project. 
• Monitor and analyse key metrics and KPIs for growth and lifecycle marketing campaigns, such as product adoption rate, open rate, click-through rate, conversion rate, retention rate, churn rate, etc.
• Collaborate with global, regional, local and cross-functional teams to design growth experiments and A/B testing initiatives, leveraging user feedback and behavioural data to inform iterative improvements and optimise the product-market fit. 

• Stay informed about, communicate, and apply new or current trends and best practices in digital marketing and analytics.

You:

• Bachelor's degree or above, 5+ years of professional experience with at least 2-3 years of experience in growth, performance or lifecycle marketing strategy. 
• Two+ years of experience in the technology industry or a deep understanding of the technological landscape is a nice to have but not an imperative. 
• Strong understanding of growth concepts, user journey optimisation and experimentation frameworks with hands-on experience in developing marketing campaigns based on personas and segmentation cohorts
• Creative expertise, understanding of creative strategy and production process
• Understand the attribution of marketing data (e.g. multi-touch attribution, cannibalisation optimisation, marginal efficiency, etc.)
• Experience with marketing automation and CRM platforms, a deep understanding of marketing measurement and revenue models (e.g. LTV, ROI etc.)  is a nice to have but not an imperative for this role. 
• Passion for the web video/video-sharing ecosystem and digital culture. Understand video-sharing platforms its creators and identify opportunities to celebrate the creator community.
• Strong project management, ability to work across project teams on several projects at once, and previous experience working with agencies
• Sensitive to data with strong analytical skills, maintains curiosity and self-motivation, excellent communication skills, ability to cope with work pressure, have top-level awareness and ability to pinpoint and overcome challenges.
• Exceptional verbal and written English communication and presentation skills and, ideally, fluent in another Asian language to support the projects across JAPAC.

Please note: due to the high volume of applications, only successful candidates will be contacted with a follow-up introduction email.  If you do not receive an email from Maker Lab, your application has been unsuccessful this time around. Look out for future roles! By submitting your application, you consent to the collection, use and disclosure of your data by the Maker Lab team for the purposes of your application. Where your application contains personal data of third parties, you confirm that you have obtained all necessary consents to provide the Maker Lab team with such personal data and that we may collect, use and/or disclose such data in accordance with the Personal Data Protection Act 2012.!