The Job

· Manage full spectrum of HR functions including recruitment, performance management, payroll, compensation & benefits, learning & development, retention and succession planning

· Develop, implement and maintain all HR policies, procedures and processes

· Manage end to end recruitment, including posting of job advertisements, conducting of interviews, making employment offers, preparing of employment contracts, onboarding (including induction/orientation), offboarding (including but not limited to conduct exit interviews) and employee confirmation

· Provide immigration and relocation processes including work pass applications and renewal

· Responsible for timely and accurate Payroll management – Times Pay

· Manage compensation & benefits and performance management

· Conduct training and/or source for external training programmes

· Work with department heads to retain and develop identified talent and skilled employees to help our organisations improve business value and to reach its goal

· Support and guide managers and employees on HR related issues, procedures and policies and ensure compliance to local labour and manpower regulations. Timely update of Employees Handbook.

· Manage disciplinary and employee grievances

· Manage employee welfare, oversee medical & leave administration, statutory submission of leave for childcare, maternity, paternity and NSMen make-up pay claims to relevant government authorities

· Prepare regular and ad hoc reports for analysis

· Support continuous improvement initiatives and HR projects

· Undertake ad hoc projects or tasks when required

Pre-requisites

· Degree in HRM or equivalent preferred

· Min. 2 years of relevant experience in similar functions

· Sound knowledge of local labour and industry laws and practices

· Knowledge of payroll administration

· Possess a positive attitude, highly-motivated, meticulous and people-oriented

· Ability to communicate effectively to people of all levels of the organisation

· Strong collaboration skills to work within team and across departments

· Resourceful and able to multi-task in fast paced environment

· Able to handle sensitive information with high confidentiality

· Knowledge in HR Times Software is an added advantage

Salary will commensurate with qualifications and experience.

Good working conditions.

Interested candidates, please do send an emailindicating the position you are applying for with your detailed resume, contact number and expected salary to the HR & Training Division at [email protected]

Only shortlisted candidates will be notified

4 months contract (maternity cover)

Job Description

• Support the Manager in the Revenue Section.
• Ensure timely and accurate billing of fees and charges.
• Perform monthly rental reconciliations and generate monthly utility reports.
• Verify the reasonableness of utility consumption prior to billing runs.
• Carry out month-end closing activities, preparing relevant journals for revenue recognition in line with policies.
• Liaise with external customers and internal staff on operational matters as needed.

Requirements

• 2 years of relevant working experience.
• Proficient in reconciliation processes.
• Strong attention to detail and accuracy.
• Good skills in Microsoft Office, particularly MS Excel.
• Proficiency in the SAP System is a plus.

Annabelle Quek, ITT Team

Reg No: R21102691 EA: 05C3053

BGC Group Pte Ltd

Location: Central

The Community Psychology Hub (CPH) is dedicated to improving people’s lives through innovative, quality psychological and research services. We work in active collaboration with partners in the social service and public sector to provide care for persons with vulnerabilities alongside their families in the community. Set up by the Ministry of Social and Family Development in 2015, we are a unit sited within SG Enable Ltd, a registered charity and an Institution of a Public Character.

The Community Psychology Hub (CPH) provides psychological and research services to different stakeholders in the social service sector, community and government. CPH is dedicated to improving people’s lives through innovative and quality psychological services.

Our researchers specialize in policy, assessment and intervention research for people with diverse needs (disabilities/vulnerabilities) using implementation, evaluation, measurement, and data sciences.

As a Research Officer within CPH, you will be working closely with your supervisor and a team of researchers in conducting the various research activities involved in the project.

Responsibilities

1. Participate in the entire research cycle of the project

· Conduct literature review

· Plan and implement measures to investigate the research questions

· Data collection, data management, analyses (incl. interpretations and explanations), etc

2. Translate project results to policies/programmes

· Draft, prepare and present written reports or presentations to funders and stakeholders

3. Provide and share research training & consultancy internally and externally

· Share learning from attending courses related to your work (e.g., statistics/research)

· Engage in peer support and knowledge sharing to other team members

4. Other responsibilities

· Attend CPH meetings and events when necessary

· Draft, prepare and submit reports or other deliverables as required promptly

· Build and maintain good rapports with internal and external stakeholders

· Carry out any other duties as assigned by Reporting Officer/Leadership Team

5. Professional development

· Attend CPH endorsed training/workshops/seminars so as to develop relevant knowledge and skills

Requirements

1. Educational qualifications

· A recognised Bachelor (with Honours) in Psychology or Statistics/Data Science

2. Knowledge & Experience

· At least 2 years of relevant experience in carrying out research projects

· Familiarity in implementation, evaluation, measurement, data analyses & project management

· Knowledge of Microsoft office (e.g., Advanced Excel) and statistical programmes (e.g., SPSS, R, Python)

· Experience with online survey administration platforms (e.g., Qualtrics, FormSG) will be an advantage

· Experience with facilitation of focus group discussion will be an advantage

3. Other qualities

· Strong interest in community research for “vulnerable populations”

· Strong oral and written communication skills

· Strong administration, planning, time-management, interpersonal and organisational skills

· Able to problem-solve and provide creative/innovative solutions

· Able to work quickly under pressure and tight timelines

· Able to work independently and as part of a project team

· Able to work with diverse stakeholders and funders

Please complete the CPH Employment Application Form (https://form.gov.sg/668e481b98d37873d88e610e).

By submitting your application, you are consenting for it to be retained for 6 months for consideration in the event a suitable employment opportunity arises in the future or to be informed of other job opportunities that may be suitable.

He/She is responsible to perform all functions related to the Front Office Operation and guest relations to create and upkeep a pleasant experience for guests by rendering warm and personalized services at all times. He/She must also welcome and assist guests on the first level lobby in providing a personalized service with a warm and friendly manner..

Duties & Responsibilities

· Attend to all guests’ enquiries and requests on hotel facilities / services, tourist information / tours, self-service launderette, photocopy service, foreign currencies, retail shop, community workshops and so on.

· Carry out pre-arrival activities which includes, but not limit to, preparing welcome letters for VIPs and Executive Club guests, issuing meal and welcome drink coupons, efficient room assignment, charge Non-Refundable Deposit bookings, check correspondences are attached accordingly.

· Check and ensure all assigned rooms are prepared according to the Hotel’s standard and all necessary amenities and guest supplies are properly extended.

· Greet and welcome guests upon arrival and bid farewell upon departure especially in the lobby and at the main entrance.

· Escort guest to reception counter, perform check-in and check-out or in-room check-in for VIPs. Explain the necessary guest’s entitlements and promote in-house facilities.

· Perform daily due-out, extension of stay, late checkout, no-show, room and rate change based on established procedures.

· Show and sell rooms to potential guests, such as walk-in guests, and take room reservations, up-sell rooms and other products whenever possible.

· Carry out transactions, while adhering to hotel’s accounting and controlling procedure, in different modes of payment such as cash, credit/charged card, corporate account, vouchers, and post transactions accurately to ensure accountability of guest’s expenses. Prepare documents accordingly.

· Issue keycards and related vouchers (e.g. carpark coupons, complimentary drink vouchers) based on the established procedures.

Trying to find a new future in retail?

Join Finn Avenue, where traditional retail meets e-commerce in an omni-channel business bringing luxury furniture and furnishings to Singapore and beyond.

In this role, you will learn to assimilate your retail experience with e-commerce operations, including socia media and digital marketing, search engine optimisation, back-end operations, and e-commerece platforms.

Suitable candidates may be offered up to $15/hr.

Job Descriptions:

• Directly report to the Project Manager and provide regular updates.
• Maintain and update organizational charts, project directories, and weather and manpower records quarterly, for monthly project report submissions.
• Handle incoming calls, raise purchase orders for office supplies, manage site office equipment, and liaise with the HR department when needed.
• Oversee workers' monthly salary, supplier payments, petty cash, site passes, induction records, and assist in preparing correspondence for consultants, clients, and subcontractors.
• Ensure the systematic filing of delivery orders and documentation for annual site and government audits.
• Manage staff timesheets, leave applications, OT approvals, and the onboarding of new staff.
• Circulate site correspondence to staff for timely endorsement and filing in compliance with ISO standards.
• Process workers' salaries, ensuring accuracy and on-time submission to HQ, and handle updates to workers' addresses and work permits.
• Assist with arranging workers' dormitories and transportation.
• Manage hardware material orders and maintain proper records.
• Resolve conflicts, feedback, and complaints related to the project.
• Coordinate with internal and external parties, including clients, residents, and government bodies, for project-related issues.
• Prepare circulars, letters, notices, and work progress updates.
• Attend meetings or dialogue sessions as required.
• Seek management approval for action plans related to project matters.
• Organize and coordinate staff and workers' courses.
• Maintain proper documentation and provide general administrative support to the project team.
• Perform other duties as assigned.

We are in the business of ideas. We create experiences that connect brands to the people who matter most to them. We specialise in crafting bespoke, unique and emotionally impactful projects for our clients in South-East Asia and Europe.

With Offices in Singapore, France & Thailand, we also operate projects in Indonesia, Cambodia, Vietnam, Thailand, Australia, Korea, Japan, Malaysia, Bhutan, Italy, Germany, Croatia and Spain.

We are looking for an experienced HR & Office Manager. In this role you will focus on our most important asset, our people. This role is responsible for finding, engaging, training and developing our people, & making sure the office runs smoothly to make Chab an amazing place to work.

HR Operations Responsibilities:

• Handle HR administration functions
• Assist the Finance department with monthly Payroll
• Benefit & Welfare Administration
• Onboarding & offboarding
• Recruitment - advertising and conducting round 1 interviews
• Handling queries relating to HR matters
• Handle contracts, promotion and salary related queries & strategies
• Manage HRIS System (leave allowances, engagement activities, compliance etc)
• Prepare weekly reports for senior management on key HR Analytics
• Manage work pass application & renewal process
• Liaise with MOM & other government entities relating to labour law, surveys, grants etc
• Adhering to employment laws and ensure compliance with employment legislation

Engagement Responsibilities:

• Measure Employee Engagement across the organisation, and design creative initiatives to increase engagement.
• Work with the Hiring Managers to manage the onboarding process to ensure new joiners are onboarded quickly & smoothly
• Craft various initiatives and events that encourage a fun and positive work environment, where employees feel valued and appreciated
• Manage team bonding activities & schedule, delivering engaging and creative experiences.

Office Management Responsibilities:

• Manage, Organise and improve the office environment
• Source & manage external vendors and suppliers (maintenance, Air con, Pantry supplier etc) to reduce cost & improve efficiency
• Manage onsite office stock & storage
• Conceptulise and implement ideas to utilise the space better (i.e area for people to each lunch / take breaks) and process to ensure items are secure and access is allowed for Chab staff only
• Liaise with IT service provider for IT related set up & any issues

What you’ll need to be successful:

• More than 5 years of Generalist HR experience, with a minimum 2 years of office management experience
• A positive, proactive can do attitude, with a solution oriented approach
• Expert communicator, fluency in English essential
• The ability to motivate and inspire others
• The willingness to work in a fast paced environment, with high levels of ambiguity
• A creative problem solver mentality with the ability to find creative solutions to everyday challenges under pressure
• High level of attention to detail and organizational skills

We take great pride in delivering impeccable hospitality at the Hotel Miramar Singapore. Our well-equipped hotel is dedicated to providing modern, comfortable living and unparalleled friendly service. Our exceptional location is also one of the many reasons people choose to stay with us. We offer opportunities for career stability and advancement. We welcome you to join us!

The ideal candidate is a motivated, well-organized individual who has a deep understanding of prospecting and developing strong relationships with customers.

Highlights:

• Attractive Salary Package with AWS and Performance Bonus
• Staff meals, dental and medical benefits, birthday voucher, F&B discounts, and complimentary season parking for staff.
• Career Progression
• Training Opportunity

Job Description:

• To perform lobby, patrol and escort duties.
• To respond to needs of guests and request of departments/ or staff for security assistance.
• To check on carpark for suspicious activities.
• To issue security passes to contractors.
• Any other ad-hoc duties as assigned.

Requirements:

• 6 days work week.
• Singaporeans and PR only.
• Valid Security License issued by PLRD/SIRD.
• At least 1 year of experience in a similar capacity in the Hospitality industry.
• Positive attitude and able to take responsibility.
• Able to communicate clearly and work in a team.
• Able to work on rotating shifts, weekends and public holidays.

HOW TO APPLY:

We want to hear from you! Interested candidates are invited to email your updated resume by 16 Nov 2024.

Walk-In (Singaporean/Permanent Resident only) :

You can visit the HR Office at Hotel Miramar any time from Monday to Friday, between 10:00 AM and 4:00 PM. Find us at room #02-25.

*Ensure your resume provided to us does not contain your full NRIC number during your job application. Only short-listed candidates will be notified

We take great pride in delivering impeccable hospitality at the Hotel Miramar Singapore. Our well-equipped hotel is dedicated to providing modern, comfortable living and unparalleled friendly service. Our exceptional location is also one of the many reasons people choose to stay with us. We offer opportunities for career stability and advancement. We welcome you to join us!

The ideal candidate is a motivated, well-organized individual who possess strong leadership, analytical skills, problem-solving abilities, and collaboration skills.

Highlights:

• Attractive Salary Package with AWS and Performance Bonus
• Staff meals, dental and medical benefits, birthday voucher, F&B discounts, and complimentary season parking for staff.
• Career Progression
• Training Opportunity

Responsibilities:

• Manages Key Access Control
• Maintain the Log Book for contractors working in the hotel in accordance with company’s health and safety policies
• Operates, checks and performs security surveillance on the CCTV system
• Patrol the hotel building, premises and perimeter on a daily basis ensuring safety, and send reports.
• Member of the CERT team to provide assistance during the triggering of a fire alarm
• Regulate traffic control at the driveway
• Monitor suspicious packages and be aware of bomb and terror threat procedures
• Investigate and report all allegations of theft, criminal damage and other incidents
• Maintain the Security Log Book and send Incident Reports
• Manage undesirable behaviour in a professional manner, intervening and defusing potential altercations
• Handle Loss and Found items
• Liaise with Police in the absence of Security Supervisor
• Report any maintenance or hazard issues to the supervisor on duty
• Adhere to all Health and Safety Regulations
• Any other duties assigned by the Security Supervisor.

Requirements:

• 6 days’ work week.
• Possesses valid Security License issued by PLRD/SIRD.
• At least 1 year of experience in a similar capacity in the Hospitality industry.
• Positive attitude and able to take responsibility.
• Able to communicate clearly and work in a team.
• Able to work on rotating shifts, weekends and public holidays.
• Computer literate

HOW TO APPLY:

We want to hear from you! Interested candidates are invited to email your updated resume by 16 Nov 2024.

Walk-In (Singaporean/Permanent Resident only) :

You can visit the HR Office at Hotel Miramar any time from Monday to Friday, between 10:00 AM and 4:00 PM. Find us at room #02-25.

*Ensure your resume provided to us does not contain your full NRIC number during your job application. Only short-listed candidates will be notified

Highlights:

• Health insurance
• Dental reimbursement
• Transport allowance
• AWS + Performance Bonus
• Birthday Incentive
• Friendly environment

Responsibilities:

• Execution of service and maintenance workflow.
• Liaise closely with client representatives on all service/maintenance related issues.
• Mentor a team of service team members.
• Assisting the supervisor in employing teams on service deliveries and distribute responsibilities.
• Manage day-to-day client interactions and expectations for optimal results.
• Provide support to supervisor in ensuring the timely delivery and completion of troubleshoot and service/maintenance of security systems at clients’ premises.
• Familiarise yourself and deliver customer satisfaction base on each client's business, organization and objectives.
• Ensure that works carried out are in compliance with the Workplace Safety and Health Act.
• Perform any other technical tasks as and when required.

Requirements:

• Min Nitec in Electrical/Electronic Engineering with at least 2 years working experience.
• Knowledge and hands-on experience in security systems such as Integrated Security Management Systems, Card Access Control Systems, Intrusion Detection Systems and CCTV systems is a must.
• Good interpersonal and problem solving skills.
• Independent, self-motivated individual whom is able to work under minimum supervision.
• Only Singaporeans may apply.
• This job is suitable for older workers

Please indicate in your profile your expected salary as you apply. Thank you.

Spa Esprit Group, established in Singapore in 1996, is a renowned beauty, lifestyle, and F&B brand with a diverse portfolio including Strip, Browhaus, and Tiong Bahru Bakery. With a mission to meet the lifestyle needs of the modern consumer, each of the nine companies within the group sets trends and values quality, value, and innovation. Operating globally with over 70 retail outlets in nine cities, including Singapore, New York, London, Shanghai, and Hong Kong.

JOB PURPOSE

Responsible for accepting inbound calls and enquiries in a competent, courteous, efficient manner and be the proactive point of contact for customers

CRITICAL ACCOUNTABILITIES

• To answer all customer telephone and enquiries accurately, consistently, and with confidence within agreed service time.
• Deal competently with customer complaints and take all possible action to resolve problems in a professional and customer-focused manner so to achieve customers’ full satisfaction.
• Using on-line systems to access data to answer customer enquiries within agreed service time.
• To take customer bookings for all products and services and accurately enter relevant booking data into the computer system, always offering the most suitable products and services to the customer.
• Provide technical information when required.
• Highlight opportunities and suggest solutions to improve work procedures, technology, and service.
• Maintain statistics for complaints & enquiries.

MINIMUM JOB REQUIREMENTS

• Good communication and interpersonal skills.
• Ability to change & adapt (high adaptability).
• Self-starting.
• People-centric.
• Able to take accountability.

Highlights:

• Health insurance
• Dental reimbursement
• Transport allowance
• AWS + Performance Bonus
• Birthday Incentive
• Friendly environment

Responsibilities:

• Execution of service and maintenance workflow.
• Liaise closely with client representatives on all service/maintenance related issues.
• Assisting the supervisor in employing teams on service deliveries and distribute responsibilities.
• Manage day-to-day client interactions and expectations for optimal results.
• Provide support to supervisor in ensuring the timely delivery and completion of troubleshoot and service/maintenance of security systems at clients’ premises.
• Familiarise yourself and deliver customer satisfaction base on each client's business, organization and objectives.
• Ensure that works carried out are in compliance with the Workplace Safety and Health Act.
• Perform any other technical tasks as and when required.

Requirements:

• Min Nitec in Electrical/Electronic Engineering with at least 1 year working experience.
• Knowledge and hands-on experience in security systems such as Integrated Security Management Systems, Card Access Control Systems, Intrusion Detection Systems and CCTV systems is a must.
• Good interpersonal and problem solving skills.
• Independent, self-motivated individual whom is able to work under minimum supervision.

Recruitment & Onboarding:

• Collaborate closely with department heads to understand the skills and competencies required for openings to meet the organizational recruitment demands and needs.
• Proactive in assess and proposing talent sourcing posting adverts or any other relevant channels or methods.
• Select and pre-screen CVs from various sources and submit shortlisted candidates to Hiring Managers after screening candidates through phone/virtual/face to face interviews (if necessary) on a weekly basis.
• Collaborate with Marketing Department for creation of all recruitment materials; eg: recruitment posters, banners, brochures, roadshow standee, video adverts etc
• Manage & administer social media and recruitment platforms for publicity and campaign.
• Attend and source for hiring seminars/talks, campaigns and career fair opportunities to create brand awareness and collaborations.
• Update recruitment reports for all screening, interview and hiring outcomes for recruitment strategies assessment. Including recruitment cost reports.
• Assist in developing and implement HR strategies, requirements and initiatives of the organization aligned with the overall business strategy, in terms of recruitment retention, and succession planning.
• Onboarding and orientation for new hires.
• Collaborate with relevant departments on employee orientation and job induction programs.
• Updating JDs on a regular basis to ensure relevancy and reflecting actual job requirements and duties

Payroll processing:

• Ensure timely processing of monthly payroll, commission calculation and all payroll related process & reports; such as CPF contributions, employee tax filing, manpower cost reports etc
• Attend to employee payroll related enquiries
• Submit relevant government surveys

Assist in:

• Assist in full spectrum of HR, HR projects, initiatives or events as required. Which include but not limited to Compensation & Benefits, Performance Management implementation, Annual Team Building, Staff Dinner, system migrations and implementations etc.
• Guide and train junior department staff
• Support and assist in various ongoing staff engagement programs through effective communication and activities.
• Assist in identifying the gaps in the organization’s HR process and system and propose methods or procedures to improve them.
• Support current and future business needs through the development, engagement, motivation and preservation of human capital.

Any other adhoc duties as assigned

Job Qualifications

• At least 3-5 years of experience in related field. Experience as a Senior Executive would be a plus.
• Bilingual in English & Mandarin (to manage documentations in Chinese language & communicate with mandarin speaking employees)
• Meticulous, organized and attention to details.
• Excellent written and verbal communication skills
• Excellent in Microsoft office especially Excel, well verse in Vlookup, if & sumif functions, pivot tables & charts.

We regret to inform only shortlisted candidates will be notified.

This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to our company’s PDPA and e2i’s PDPA.

The Singapore National Eye Centre/Singapore Eye Research Institute (SNEC/SERI) is seeking a highly qualified and motivated individual to take on a significant role in this exciting and rapidly developing research group.

Job Responsibilities:

• Assist the investigators to recruit, screen and follow-up on participants of the study, in strict adherence to the study protocol, Singapore Good Clinical Practice Guidelines and other applicable regulatory and ethical requirements
• Perform study procedures on research participants (consent taking, paperwork, ocular imaging-related tests, etc.)
• Perform digital general imaging, digital fundus imaging, digital optical coherent tomography scans and anterior segment/slit-lamp imaging and to carry out required tests on research participants
• Handle entry and validation of study data, extraction of relevant information from medical records, reporting of adverse events, maintenance of investigator files and other essential documentation
• Coordinate scheduling and conduct of clinic visits/tests for research participants, as well as related finances and logistics
• Keep inventory of digital imaging supplies
• Manage the implementation and coordination of the clinical studies under the direction of the Principal Investigator (PI)
• Assess and give suggestions to improve digital image quality
• Conduct literature reviews and gather relevant information from scientific publications and databases to support research projects
• Organize and store research data in a systemic manner for easy retrieval and analysis
• Manage research data and ensure data integrity and security
• Perform image processing and modelling on novel ocular imaging data
• Compile and analyse data under supervision
• Prepare research reports and summarise findings
• Communicate research progress, findings, and challenges
• Assist in drafting research proposals and designing study
• Prepare, execute and ensure adherence to research plans
• Support in other functions such as general administration or coordination as required

Job Requirements:

• Bachelor in Life Sciences or related studies
• 1 year of relevant experience in ophthalmic imaging would be advantageous. Training will be provided
• Able to work in a fast-paced environment and good time management skills
• Meticulous, efficiency, team player and possess good interpersonal skill

Note: Remuneration Package will commensurate with qualifications and working experiences.

Job Descriptions:

• Conduct end-to-end recruitment, onboarding, employee exit management, performance management, and implement HR policies and procedures.
• Support monthly payroll processing, including attendance checking and overtime processing.
• Source and administer training needs, including sourcing, administration, and registration.
• Perform HR administration tasks such as data entry, filing, and preparation of employment contracts, letters, and other documentation.
• Conduct staff orientation and regular briefings on company policies and procedures.
• Process MOM work pass applications, renewals, and cancellations for foreign workers.
• Liaise with vendors regarding dormitory issues.
• Submit government-paid claims such as Maternity Leave, Childcare Leave, Paternity Leave, and other related claims.
• Handle company insurance matters and claims.
• Plan and organize employee welfare and engagement activities.
• Undertake any ad-hoc HR and admin activities as assigned by the HR Manager.

Job Requirements:

• Diploma or Degree in Human Resource Management, Administration, or Business Studies.
• Minimum 1-2 years of relevant experience.
• Experience in the construction industry.
• Familiarity with MOM regulations and HR practices.
• Good communication and interpersonal skills to coordinate between HR and other departments.
• Knowledge of Info-Tech system is an added advantage.
• Proficient in Microsoft Word and Excel.
• Understanding of the Employment Act and HRIS.

About City Tours

City Tours, established in 1971 in Singapore, aims to be the leader in providing value and exceptional experiences for Asia's tours and attractions. The company offers unique experiences such as FunVee™ Open Top Bus Tours and Captain Explorer DUKW™ Tour.

Job Description

Under general supervision, in a customer service call centre environment, the Representative will respond to telephone inquiries about travel products or services. Utilize internal systems to research, assist and document customer service issues. Maintain a professional working relationship with internal and external customers.

Responsibilities

• Answer inbound calls to assist customers, agents and internal staff in a clear, friendly and professional manner while adhering to established company and department guidelines.
• Meet performance metrics to include quality of the call and call efficiency.
• Escalate customer service-related issues when necessary to team lead, supervisor or manager.
• Address customer issues and ensure effective and long-term problem resolution by identifying causes and offering solutions.
• Work closely with the sales & operations department to assist with retention by identifying agents' concerns.
• Work closely with the Technical Support department to assist with agent account and/or product inquiries.
• Open, read, and respond to emails on a daily basis.
• Participate in any/all training and educational activities necessary to fulfil at least the minimum requirements specified in your department's goals.
• Adhere to privacy; confidential, proprietary company policies and procedures.
• Ensure that all reservations are recorded following established procedures with full and precise information and are inputted accurately and promptly into the systems.
• To ensure that all work meets company standards and is according to the training given; all function paperwork must be accurate and complete, including coach chartering requirements, guest preferences, booking supplements and payment details

Requirements

• High School or equivalent experience and a minimum of 1 year of customer service experience preferably in the service-related industry.
• Prior call centre experience is a plus.
• Strong data entry skills and ability to navigate multiple systems.
• Attention to accuracy and detail in processing information.
• Strong organizational and interpersonal skills.
• Solid customer service etiquette.
• Willingness to work a flexible schedule and occasional overtime as needed.
• Possess good oral and written communication skills.
• Ability to maintain confidentiality.
• Ability to work independently as well as in a team.
• Competent in Windows-based computer applications (Microsoft Office).

The Senior Research Office/ Research Officer will oversee the progress of research studies under the Program for Nasopharyngeal Cancer with the supervision of the Principal investigator Dr Darren Lim. You will perform a variety of research activities which include planning and execution of experiments for biomarker discovery, novel diagnostics methods and drug development for Nasopharyngeal Cancer.

Your main duties will include:

1. Tissue Logistics:

- Tracking of biological samples received in the lab pertaining to the study

- Collection of patient samples (FFPE, Tissue, WBC, DNA or RNA) from Pathology

- DNA/RNA extraction from frozen tissue or FFPE

- Submission of DNA/RNA samples to external sequencing partner

2. Cell culture and Molecular assays:

- Generation of cell line and/or organoids from tissue collected for the study

- Maintenance of cell lines and/or organoids in culture

- Perform molecular assays on tissue samples /cell lines/ organoids

3. Perform tasks and support all aspects of the research project:

- Performing literature reviews when required

- Plan and execute experiments for the assigned studies

- Conduct accurate monitoring, documenting and reporting of experimental result and research findings

- Evaluate and interpret collected data and prepare oral presentations/scientific manuscripts/ literature for publication

- Lead and mentor junior staff in sample processing, experiments, data analysis, and database updates (Senior Research Officer)

4.Perform other related duties:

- Laboratory upkeep and maintenance

Requirements:

- Bachelor/Master of Science degree in related technical discipline (biology, cell biology, biomedical science, biochemistry or molecular biology).

- Prior experience with tissue and library prep for DNA/RNA sequencing studies.

- Experience working in a clinical or academic environment.

- Strong technical/wet lab skills.

- Team player with excellent communication skills and the ability to work independently.

- Independent worker, possess initiative to complete tasks and projects assigned.

- Highly motivated to learn new techniques and not afraid to ask if unsure.

- Able to undertake independent research progressively.

About our client: Our client is a leading global engineering and project management consultancy embarking on large-scale infrastructure and environmental projects.

*Please note that this role will be hired on a contract basis support our client's project.

*Work Location: West

*Salary range: $5,000 - $5,500

About the role:

· Carry out site supervision duties in accordance with the Building Control Act.

· Ensure works are done appropriately following the approved drawings.

· Assist the Resident Engineer on all site and/or construction-related matters.

About you:

· Minimum Diploma in Civil / Structural Engineering or equivalent.

· Registered with IES as Resident Technical Officer (Civil).

· Minimum 10 years of construction experience in supervising civil and structural works.

· A person with good communication skills and with ability to work in a team.

*Please note that only shortlisted candidates will be contacted.

EA Name: Kingsforce Management Services Pte. Ltd.

EA License: 94C3545

EAP Name: Paola Jane Ofrasio Fajardo

EAP Reg No: R1325507

Benefits:

• 5 Days Work Week (11 am to 8 pm)
• Contract end date: 22 November 2024

Job Description:

This is a contract role for an Tele Surveyor located in Jalan Bukit Merah. Our client is well placed to provide consulting services in various industries and you will be responsible for calling respondents using a provided dataset, conduct structure surveys using a script over the phone in a friendly yet professional manner and enter responses into the computer system.

Qualifications:

• Passion for speaking with people over the phone
• Does not let rejections affect your positive attitude
• Fluently read and converse in English and Mandarin/Bahasa Melayu
• Able to comfortably read from and follow a script without paraphrasing
• Basic IT usage e.g. Microsoft Words/Excel

Key Responsibilities:

Conceptualize and Design: Create compelling visual content for websites, social media, advertisements, brochures, product packaging, and other media.

Brand Identity: Ensure consistency with the brand’s visual identity by following style guides, fonts, and color schemes.

Collaborate: Work with marketing teams, copywriters, photographers, and project managers to meet the client's or company’s design goals.

Design Tools: Use software such as Adobe Creative Suite (Photoshop, Illustrator, InDesign) to create and edit graphics.

Mockups & Prototypes: Design mockups and prototypes to present concepts to clients or teams for feedback before finalizing designs.

Project Management: Manage multiple projects and deadlines, ensuring timely delivery of high-quality designs.

Job Highlights:

Enhance exposure to the government sector

Nearest MRT: Outram Park

Working hours: 8.30am – 6.00pm (Monday to Thursday), 8.30am - 5.30pm (Friday)

Salary: up to $3,200 per month

Contract duration: 3 months (possibility of extension)

Job Description:

• Support case officers by assisting with full spectrum of administrative work such as tracking timelines and email responses and organizing documents
• Create a new case file upon receipt of new complaint and update the necessary databases as case progresses
• Archive and file emails and documents
• Assist the team with ad hoc assignments / projects

Job Requirements:

• Only Singaporean
• Minimum Diploma & above in any related discipline
• Proficient in Microsoft Office tools

Interested candidates please click “Apply Now”. We regret to inform you that only shortlisted candidates will be contacted for further interviews.

Rachel Tham Pei See
R23114253
BGC Group Pte Ltd (Outsourcing)
EA 05C3053

Enhance exposure to the government sector

Nearest MRT: Outram Park

Working hours: 8.30am – 6.00pm (Monday to Thursday), 8.30am - 5.30pm (Friday)

Salary: up to $3,200 per month

Contract duration: 3 months (possibility of extension)

Job Description:

• Support various committees in complaints and disciplinary processes
• Advise on possible avenues/options and draft comprehensive reports
• Collaborate with legal counsel on case preparation for Disciplinary Tribunals
• Draft responses to enquiries from doctors and the public

Job Requirements:

• Only Singaporean.
• Minimum Diploma & above in any related discipline.

Interested candidates please click “Apply Now”. We regret to inform you that only shortlisted candidates will be contacted for further interviews.

Rachel Tham Pei See
R23114253
BGC Group Pte Ltd (Outsourcing)
EA 05C3053

Job Descriptions:

• Directly report to the Project Manager and provide regular updates.
• Maintain and update organizational charts, project directories, and weather and manpower records quarterly, for monthly project report submissions.
• Handle incoming calls, raise purchase orders for office supplies, manage site office equipment, and liaise with the HR department when needed.
• Oversee workers' monthly salary, supplier payments, petty cash, site passes, induction records, and assist in preparing correspondence for consultants, clients, and subcontractors.
• Ensure the systematic filing of delivery orders and documentation for annual site and government audits.
• Manage staff timesheets, leave applications, OT approvals, and the onboarding of new staff.
• Circulate site correspondence to staff for timely endorsement and filing in compliance with ISO standards.
• Process workers' salaries, ensuring accuracy and on-time submission to HQ, and handle updates to workers' addresses and work permits.
• Assist with arranging workers' dormitories and transportation.
• Manage hardware material orders and maintain proper records.
• Resolve conflicts, feedback, and complaints related to the project.
• Coordinate with internal and external parties, including clients, residents, and government bodies, for project-related issues.
• Prepare circulars, letters, notices, and work progress updates.
• Attend meetings or dialogue sessions as required.
• Seek management approval for action plans related to project matters.
• Organize and coordinate staff and workers' courses.
• Maintain proper documentation and provide general administrative support to the project team.
• Perform other duties as assigned.

Job Summary:

We are seeking an HR Assistant to support the Manager in managing daily HR operations, and administrative tasks. The ideal candidate will handle all recruitment, and ensuring compliance with local regulations and company policies.

Highlights:

• Work-Life Balance
• 
  
• Medical Benefits
• 5 days work week - Mon to Fri (9 hours per day inclusive of 1 hour break)

Key Responsibilities:

1. Recruitment

• Handle all posting job vacancies on job portals (e.g., Indeed, LinkedIn, etc.).
• Help with screening resumes and scheduling interviews.
• Prepare and send offer letters and employment contracts.

2. Onboarding & Offboarding:

• Assist in preparing onboarding documentation and conducting reference checks.
• Facilitate the offboarding process, ensuring all required documents and clearance are completed.

3. Any other duties assigned by the Manager.

Qualifications:

• Diploma in Human Resources or a related field.
• 1-2 years of HR experience is preferred.
• Proficiency in Microsoft Office and HR systems.
• Strong attention to detail and organizational skills.
• Ability to handle confidential information.
• Able to speak Mandarin to liaise with chinese speaking clients.
• Able to start on a short notice.