Job Scope:

• Hire, train, and supervise restaurant employees
• Create staff schedule to ensure appropriate staffing
• Track stock levels of food, supplies, and equipment, forecast needs, and oversee ordering as necessary
• Take ownership of budgets and cost control methods to minimize expenses
• Address customer needs, comments, and complaints
• Adhere to and enforce employee compliance with health, safety, and sanitation standards
• Process payroll and maintain all relevant records
• Ensure all employees are working within outlined operating standards
• Report on financial performance, inventory, and personnel

Requirements:

• Team player
• Experienced in F&B

Looking for Consultants who has experience in talent development efforts ,Policy Development ,Brand/Program Development ,Learning and Development and support the development of global-ready and R&D talent, for their middle management bench strength.

Minimum 3 years of experience in Human Capital/leadership programmes/L&D/Education Industry

Position title: Business Development/Marketing Manager

Location: Tanjong Pagar

Working Days: 5 days, Monday-Friday

Working hours : 9am to 6 p.m

Salary : $4,000-$5,000

Responsibilities

• Managing both our existing clients and developing new business opportunities
• Take a lead role in the development of proposals and presentations for new business materials to create and nurture business opportunities and partnerships.
• Identify trends and customer needs, building a short/medium/long-term sales pipeline in accordance with the requirements
• Responsible for price quotations submission and negotiation with the client
• Identifying and mapping business strengths and customer needs
• Reporting on successes and areas needing improvements
• Maintain existing business and strong customer relationship
• Think critically when planning to assure project success

Skills & Requirements

• Minimum 3 years of working experience preferably sales technique in a commercial office interior design firm, or equivalent
• Experience in managing complex sales cycles with B2B selling processes to multinational companies in Singapore

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Responsibilities:

1. Scheduling and assigning specific duties/roles to cleaners and also ensuring that they are carried out expertly.

2. Knowledge of operating cleaning machines, scrubbers, hi-jet, etc, and able to provide training to cleaner on how to use cleaning machines.

3. Assist Manager on the establishment of cleaning standards and procedures for cleaners and ensure adherence to these standards and procedures.

4. Be the first contact person to complaints and ensure customers' satisfaction

5. Controlling and monitoring the usage of cleaning materials so as to avoid or minimize waste and/or misuse

6. Any other duties assigned by Manager and Clients

Requirements:

1. Able to work midnight shift

2. Able to Standby 24x7, Must be able to report for work on short notice at times.

3. Able to work OT including weekends and public holidays.

4. Able to work in islandwide locations, and able to go to multiple locations daily.

5. Excellent customer service skills and able to interact well with clients

6. At least 1 year’s experience in similar role in cleaning sector

About the company

Our client is a construction firm in Singapore with around 40 years of track records. With numerous prominent projects in Singapore, they are a house-hold name in the construction sector.

About the job

This role will report directly to the CEO and will manage a team 12. You will be responsible to:

• Collaborate with the department head to gain insight into the organization's objectives and strategic approach concerning workforce management, talent acquisition, and employee retention.
• Coordinates, directs, and oversees the planning, development, implementation, and management of policies, processes, training programs, initiatives, and surveys aimed at bolstering the organization's compliance with human resources regulations and aligning with its strategic goals.
• Manages and supervises the execution of human resource programs, including but not limited to compensation, benefits, leave policies, disciplinary procedures, performance and talent management, as well as training and development initiatives
• Recognizes staffing and recruitment requirements, and formulates and implements best practices for the recruitment process and talent management.
• Performs in-depth research and analysis of organizational trends, including the examination of reports and metrics derived from the organization's Human Resource Information System (HRIS) or Talent Management System.
• Supervises and guarantees the organization's adherence to local employment laws, regulations, and recommended best practices; evaluates and adjusts policies and procedures as needed to sustain compliance.
• Other ad-hoc duties.

Skills and experience required

• Bachelor Degree in Human Resources/ Business administration or related field
• Min. 15 years of experience in Human Resource Management.
• Experience within construction and/or engineering industries will be preferred
• Experienced in team management and people development

Responsibilities and Requirement:

• To possess a class 4 license to drive a lorry
• To help carry goods (20-50kg) from the warehouse to the lorry and from the lorry to the customers during delivery
• Delivery of products like towels, laundry etc
• Have at least 2 years of relevant working experience
• Be physically strong to carry, load and unload heavy items.
• Familiar with the routes in Singapore

Job Responsibilities:

• Assist in facilitating the Community Care Apartments (CCA) flat selection sessions for prospective residents for the period of March 2024.
• To share with residents about the model of care at the CCA, including the scope of services under the BSP and other add-on services.
• To share with residents about the different payment options and offer financial counselling to ensure awareness and prudence of residents.
• To facilitate the signing of the BSP agreement, including the execution of necessary administrative and documentation roles.
• To conduct a short questionnaire to better understand future resident demographics and assist Atlas Care in the necessary data collection/management.
• Support ad-hoc assigned tasks as required

Period:

• 4 to 27 March 2024

Working Hours:

• Mon – Fri from 8.30am to 6pm

Salary:

• Prorate based on $1800/month

Location:

• Toa Payoh

Requirements:

• Minimum A level, with or without work experience are welcome.
• Excellent communication skills
• Positive working attitude, meticulous, and responsible
• Warm, friendly, and outspoken persona

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[email protected] (Reg No: R1111404)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Resource Centre Pte Ltd (EA License Number: 04C3201)

3 Shenton Way, #19-01 Shenton House, Singapore 068805 T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

Job Roles

This position will be assisting the IT manager in managing enhancements and issues for the in-house developed Clinical System that is built on top of the Microsoft Dynamics CRM platform.

The ideal candidate can be technical or techno-functional, with ability to supervise the development/vendor team to deliver changes through proper requirement/design documentation, and QA testing. He/She will also be required to facilitate/conduct user acceptance test and training

Main Responsibilities

• Plan/manage change requests and escalated tickets
• Ensure proper Requirement and Design documentation.
• Conduct business requirement and design review sessions where necessary.
• Supervise and quality control on development through scenario testing (Techno Functional). Quality control on development through source code review (Technical).
• Facilitate User Acceptance Test, Training
• To support deployment if necessary.
• Attend to escalated issues and regression testing

Qualifications

Degree in Computer Studies or related field

Experience

• Minimum 5 years of Technical or Techno-functional experience in Microsoft .NET (Web app) technologies
• Familiar with Microsoft SQL and SSRS
• Experience in MS Dynamics CRM (2015 or other versions) will be advantageous.
• Experience in Healthcare or Finance domain will be advantageous.
• Experience in Integration with external/government agencies will be advantageous.

Soft Skills

• Good verbal and written communication skills.
• Good interpersonal skills in order to work well with all levels of users.
• Logical/analytical mindset with patience and tact to capture detailed business process from users.
• Team player that appreciate the dynamics of a multi-cultural environment.
• DEVOPS mindset that puts operation support as key emphasis for continual improvement.
• Passion to make a difference in an environment that strives to improve patient care.

Responsibilities

You will handle full spectrum of HR operations and HR administration duties, which include but not limited to:

• onboarding
• work pass related matters
• claims reimbursement & leave records
• monthly attendance & payroll closing
• incident reporting & insurance claim submission
• foreign worker accommodation
• MOM compliance
• staff training course registration
• staff benefits & welfare
• staff engagement
• other duties as assigned by the supervisor and management

Requirements:

• Meticulous & proactive
• Well organised
• Able to multi-task
• Proficient in MS office (Word, Excel, PowerPoint)
• Minimum 2 years of relevant working experience
• Singaporean only

Others:

• 5-day work week
• Medical & dental benefit

Please provide resume with details on education qualification, working experience, last drawn & expected salary.

Only shortlisted candidates will be notified.

Job Responsibilites

• Develop new business accounts and maintain strong relationships with new and existing key clients for assigned verticals and customer segments
• Develop and grow company’s products and services to achieve sales Key Performance Indicators (KPI) throughout the year
• Selling Company's suite of logistics and freight forwarding services including:

1. Ocean and Air Import
2. Ocean and Air Export
3. Distribution and Warehousing
4. LTL Transportation
5. Cargo Insurance
6. Customs Brokerage

• Solicitating potential clients (sales leads) to establish rapport and arrange meeting including:

1. Cold calling
2. Scheduling of said meetings
3. Meeting with customers within your territory
4. Issuing quotations and preparing bids to secure sales with customers
5. Preparing and leading formal presentations for prospective customers, demonstrating services offered

• Handle and follow up with all sales queries from customers and sales leads, including:

1. Preparing sales proposals, tenders, requests for quotations
2. Rate negotiation with agents/vendors
3. Accurate recording of sales and quotations details
4. Following up on severely delinquent customers, assisting the finance department with minimizing overdue accounts receivable balances from clients

• Oversee all new business throughout sales cycle including on-boarding, implementation, coordination, after-action reviews and profit variance analysis
• Any other adhoc duties assigned

Job Requirements

• With at least 4 years of relevant expereince in freight forwarding industry
• Min. Diploma in Business Management or relevant studies
• Proficient in MS Office
• Sales driven
• Detailed oriented
• Self motivated, able to work in a team and independently

We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a Senior HR and Admin Executive who can help support through the next phase of growth and development roadmap.

Job Description / Duties:

• Manage full spectrum of General Human Resource matters
• Design and create learning resources, training materials and e-contents
• Implement and execute training plans and conduct trainings as well as post-training evaluations
• Handle internal talent acquisition and other recruitment related duties
• Administer work pass application, renewal and etc
• Ensure the organisation in complying with local relevant regulations
• Handle General Administrative Duties
• Provide support to the various departments
• Ad-hoc duties as assigned

Requirements:

• Minimum Diploma / Degree in Human Resource or Business - related fields
• Minimum 3 years of relevant experience
• Experience in Staffing / Recruitment industry will be added advantage

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Responsibilities and Requirement:

• To possess a class 3 license to drive a lorry
• To help carry cleaning materials (30-50kg) from the warehouse to the lorry and from the lorry to worksites during delivery
• To fetch workers to different worksites island-wide
• Have at least 2 years of relevant working experience
• Be physically strong to carry, load and unload heavy items.
• Familiar with the routes in Singapore

Find Out Even More At: https://tinyurl.com/mindflex-intern

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

Hi! Our company is looking for Polytechnic/University Interns who are able to commit for a Full-Time Internship of 3 Months & Above (longer durations preferred).

About Us:

• MindFlex Education's internship programme aims to provide internships that are fulfilling, as well as practical in real-world situations
• Our office culture is fun, young & encouraging. We take our work, as well as our play seriously
• We provide full-time job opportunities for interns who have excelled in their internship
• Enjoy a cosy office environment with modern facilities such as a PS5, pool table, karaoke system & more
• Close-knit team of 15-20 pax, strictly no over-time culture, no bring-work-home culture

Learning Scope:

• Complete experience of sales & operations process (initial touch-base with clients, order preparation, invoicing, after-sales service)
• Enjoy first-hand & real-world experience with actual customer communication, unique problem solving & critical thinking
• Exposure to real-life and practical marketing tools such as Google Ads, Facebook Ads, Carousell Ads, SEO (Ahrefs, SEMRush)
• Learn & experience how to use customised back-end software which have been specially designed & tailored to fulfill the company's business needs & improve efficiency
• Be involved in company's business development through assigned projects with fellow interns
• Be exposed to application & conceptualisation of business strategies from the perspective of market leaders in the tuition industry
• Job scope will be a 70-30% split between Operations & Marketing tasks

Responsibilities:

• Be actively involved with Business & Marketing Operations of an Educational Agency on a day-to-day basis
• Communicate well with new clients (warm leads), engaging them & helping them to understand better their tuition needs
• Prepare client's requirements & present them in an attractive yet concise job-post format for tutors to apply in
• Be in charge of filtering & broadcasting available tuition assignments via the company's various outreach channels (WhatsApp, Telegram, Email & many more)
• Assist in actively profiling tutors and marketing them in a way which captures the consumer's attention based on their required needs
• Assist in sales-closing & after-sales process. Work cohesively with other team members to solve unique day-to-day problems
• Assist in Digital Marketing Tasks such as creating engaging Facebook & Instagram Posts
• Actively involved in active link-building and outreach campaigns to improve company's internet presence
• Assist with content creation on company's website through web building tools such as WordPress

Job Requirements:

• Current Polytechnic/University Student, Singaporean
• Good Command of Both Written & Verbal English
• Friendly, Passionate and Energetic Team Player
• Organized and Good Administrative Skills
• Responsible and Strong Work Ethic
• Decent Typing Speed and Computer Skills
• Polite, Patient and Calm Personality

Location & Working Hours:

• Location: Sin Ming Lane, Midview City (Near Bishan/Marymount MRT)
• 4 Weekdays, 1 Weekend, 9.00am - 6.30pm
• (Working days of your choosing & mutually agreed with the company)
• Strictly No Overtime and No Bring-Work-Home Culture

Internship Allowance:

• $800/Month (Polytechnic)
• $1,000/Month (University)

Why Choose Us:

• Fun Company Culture and Working Environment
• Casual Working Attire, Relaxed Setting
• Close-Knit Team of 15-20 Pax
• Office with Modern Facilities (Pool Table, Playstation 5, Karaoke Set, Board Games, etc)
• Company Meals / Outings / Events / Bonding Activities
• Many of our interns have also converted to full-time & contract positions after their internship as they thoroughly enjoyed their learning experience with us
• New Bright Hill MRT at Doorstep

Application:

• Submit an e-mail application with Resume/CV to [email protected] with Email Title "Internship Application"
• Please ensure to include the following in Email and attached documents:

1. Earliest Available Start-Date for Internship

2. Available Duration for Internship

3. Suitable Profile Picture of Yourself

4. Is Undertaking The Internship for A Course Requirement, or Self-Improvement

Others:

• Shortlisted candidates will be contacted for a short interview over Zoom or Face-to-Face
• Signing of Non-Compete contract will be required upon successful selection

We are looking for a Senior HR Executive to manage our full cycle recruitment, from identifying potential hires to interviewing and evaluating candidates. Senior HR Executive responsibilities include sourcing candidates online, updating job ads and conducting background checks. If you have experience with various job interview formats, including phone screenings and group interviews, and can help us recruit faster and more effectively, we’d like to meet you. Ultimately, you will play an important part in building a strong employer brand for our company to ensure we attract, hire and retain the most qualified employees.

Responsibilities

• Design and update job descriptions
• Source potential candidates from various online channels
• Craft recruiting emails to attract passive candidates
• Screen incoming resumes and application forms
• Interview candidates
• Prepare and distribute assignments and numerical, language and logical reasoning tests
• Advertise job openings on company’s careers page, social media, job boards and internally
• Provide shortlists of qualified candidates to hiring managers
• Send job offer emails and answer queries about compensation and benefits
• Monitor key HR metrics, including time-to-fill, time-to-hire and source of hire
• Participate in job fairs and host in-house recruitment events
• Collaborate with managers to identify future hiring needs
• Act as a consultant to new hires and help them onboard

Requirements

• Proven work experience as an HR Recruiter or similar role
• Familiarity with resume databases
• Experience with sourcing techniques
• Understanding of referral programs
• Solid verbal and written communication skills
• Sound judgement
• Degree in Human Resources Management, Organizational Psychology or relevant fields

Network Engineer

Responsibilities

• Provide maintenance support for security systems and tools, including firewalls and other security technologies, as per the maintenance contract requirements
• Conduct security assessments and audits to identify vulnerabilities and provide recommendations for remediation
• Perform system upgrades, patches, and backups to ensure the security systems are up-to-date and running efficiently
• Provide incident response support, troubleshoot security incidents, and work closely with clients to resolve issues in a timely resolution
• Implement security policies, procedures, and standards to ensure compliance with relevant laws and regulations
• Collaborate with clients and stakeholders to ensure that security requirements are integrated into new projects and systems
• Provide internal training and support to the team as part of knowledge sharing.
• Participate in on-call standby rotation to provide 24/7 support for incidents
• Participate in regular operations review meetings, including operational issues, tickets review, etc

Requirements

• This is an L3 Engineer role. Open to L2 candidates ready to move up to L3 and grow in a stable team.
• At least 5 years in network security preferably in a maintenance support role
• Knowledge in network and operating systems
• Knowledge in network routing, switching technologies and protocols
• Exposure in scripting languages and security tools
• Hands-on experience in firewall and VPN technologies such as Cisco ASA Firewall and VPN, Cisco ACS/ISE, Cisco ESA/SMA, Cisco WSA, Palo Alto firewalls, Checkpoint, Juniper, Fortinet firewalls, etc
• Strong analytical and problem-solving skills
• Excellent communication and interpersonal skills, with the ability to work effectively in a team environment
• Availability to work extended hours and participate in on-call standby rotation

Preferred Requirements

• CCNA certified

Key Job Responsibilities

• Gather and analyze user requirements, prepare detailed functional specifications & related documents in compliance with organizational standards and procedures
• Main contact person between business users and technical team to ensure system and product requirement as well as timeline understanding are agreed and aligned
• Work with IT development team in system and product deliveries, and ensure all tasks assigned to the team meets the prescribed delivery schedule and quality
• Work closely with test management to formulate test strategy for end-to-end testing, support SIT, UAT and, deployment to production
• To perform and support application / system testing including functional, non-functional and interface tests, spanning the entire testing life cycle from test management and strategy, test planning, test scenarios / case / data preparation, test execution and problem resolution
• Facilitate communication with all stakeholders to ensure deliverables are delivered on time
• Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks
• Maintains awareness of industry trends on regulatory compliance, emerging threats, and technologies to understand the risk and better safeguard the company
• Highlights any potential concerns /risks and proactively shares best risk management practices

Minimum Job Requirements

• Degree in IT, Computer Science, or equivalent level of computing discipline
• Minimum 1-2 years of IT/Software-focused business analyst or project management experience preferably in Telco/MVNO industry
• Ability to bring stakeholders from across business units together and facilitate requirement sessions
• Ability to work with IT vendors and business stakeholders in multiple locations /countries.

Interested candidates, who wish to apply for the above position, please send in your resume to [email protected].

We regret to inform that only shortlisted candidates will be contacted.

PERSOLKELLY Singapore Pte Ltd
EA License No. 01C4394
EA Reg No: R1875348 (Tewari Priyanka)

**********************************

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available

A chief cook is a food preparation professional who oversees kitchen staff and other employees of a restaurant or food service establishment. These professionals ensure the quality, preparation and service of food meets the employer's standards on a daily basis. Chief Cook can be found in a variety of food service settings such as fine dining, cafeterias, casual dining and fast food establishments.In most food establishments, food and food preparation products are delivered fresh on a daily basis. Chief Cook may select and order food for the food service establishment and receive the deliveries. This involves ensuring the quality of the food received, stocking perishable and non-perishable items, as well as maintaining inventory levels on a daily basis.Chief cook hire, train and supervise food preparation and service staff, prepare budgets related to food services, schedule employees and ensure the establishment operates efficiently and profitably. Chief cook also ensure regulated sanitation and safety standards are followed and comply with local regulations. Sanitation and safety standards include proper food preparation, cleanliness of food areas and employees, as well as ensuring customers are safe from possible illness or infection related to food preparation and service.

Our client is a leading financial technology company in Asia, providing banking software and technology services to more than 1000 banking and finance customers globally. The company has more than 6000 employees worldwide. They are looking for a dynamic business leader to manage their portfolio across APAC (mainly SEA and Hong Kong).

Key responsibilities:

• Manage & provide cost estimation for newly initiated projects related to the Core Banking System.
• Lead & manage the Business Analysts Team in preparing the Functional Specifications Document that effectively communicates the business requirements to the Technical Team, R&D, and other relevant technical teams.
• Research, gather, and define product requirements from discussions with clients and partners.
• Ensure project delivery is in full compliance with the testing process and framework and test governance model is adhered.
• Track, monitor, and manage departmental operating expenses and recovery
• Manage & handle various levels of stakeholders tactfully and breach the gap between business & IT.
• Involved in managing countries & project stakeholders' expectations and working closely with the Project Management team in ensuring team deliverables are within SLA and budget.

Ideal Experiences:

• Experienced and proven capabilities in technical, functional and product knowledge in Digital Core Banking and Retail Banking Systems
• 15+ years of extensive experience in test management, project management, stakeholder management, pre-sales, and software development cycle.
• Experience working in a matrix environment with distributed accountability and unclear precedents.
• Broad understanding of various development technologies and trends; developer preferences and challenges.
• Ability to work flexibly and independently in a fluid, start-up environment.

Business Analyst (Maritime)

Our client is a leading maritime player with global presence.

The candidate will be responsible for commercial projects, relationship management and providing support for the company’s sales practices on the CRM. The ideal candidate would have at least 2 years’ experience in a similar role, takes initiative, challenge existing ideas and has strong analytical and problem-solving skills. The candidate must be able to work well independently as well as in a highly collaborative team environment.

Responsibilities

Relationship Management (30%) & Data Administration (20%)

• Build strong and trusting relationships with Traders, with the ability to influence and train them on how to use the CRM system.
• Review and analyze CRM and research data tools to track and report on revenue, pipeline, and performance.
• Maintain accurate and timely customer data in CRM (Hubspot); add new entries into the CRM system (companies, contacts, deals), manage existing entries, keep the data tidy and free of duplicates.
• Identify and raise areas of concern to senior managers with regards to sales management and ownership of client conflict resolution between traders.
• Market research on leads and existing customers; ad-hoc analysis across all sectors
• Assisting Project Management (30%)
• Participate in multiple projects and planned strategies to drive business and revenue growth.
• Analytics and Reporting (20%)
• Perform ad-hoc analytical work when required to meet various business and project’s needs.
• Routine reporting of the profitability of various business units and understanding the drivers behind it.

Requirements

• Minimum Maritime/Shipping related degree or analytical degree in Maths, Science, Economics, Finance, Engineering, etc
• Excellent analytical and creative problem-solving skills
• Ability to prioritize and manage time in a fast-paced environment

· Strong interpersonal and communication skills to manage a diverse range of CRM users and build effective communication with traders.

· Strong mediating and conflict resolution skills to resolve disagreement where it may arise between traders.

• Strong adaptability skills to relate to different stakeholders and situations to achieve a desired outcome.

Responsibilities

• Assist with recruitment processes by preparing position announcements, advertisements, and interview packages
• Source for suitable candidates for job openings, Talent Acquisition
• Provide information to citizens, job applicants, and employees
• Screen candidates
• Enter training records into the in human resources information system
• Interview arrangement and coordination
• Assist with employee onboarding
• Assist with special projects as assigned and perform other duties as assigned

Requirements

• Min GCE ‘A’ Levels / Diploma and above
• Keen interest in the healthcare/ medical industry
• No experience needed, full training will be provided
• Basic knowledge of Microsoft Office
• Able to start work immediately

If you are interested in any of the positions, do kindly drop your most updated resume to [email protected]

Thank You.

Lynn Ho
R23114223
Recruit Express Pte Ltd (Healthcare & Lifesciences Division)
EA License: 99C4599

Job Description

• Cooks guests' orders according to their preferences
• Employs food safety best practices and makes sure that all kitchen staff members do the same
• Acts with appropriate caution in a dangerous environment where there are knives and high-temperature surfaces
• Selects choice ingredients that will give dishes the best flavour
• Experiments to come up with new specialties that will draw diners into the restaurant

Job Requirements

• Proven work experience as a Chef or Cook
• Hands-on experience with various kitchen equipment
• Leadership skills
• Ability to remain calm and undertake various tasks
• Excellent time management abilities
• able to work on sat,sunday and public holiday.

Advance Helpdesk Support Specialist | $ 3500 (12 hour shift)

• Perform log & route [to Tier 2 or Resolver Team(s)]

• Server and network monitoring

• SOC monitoring

• Perform 1st level troubleshooting on EUC/Server/Network

• Basic POS troubleshooting

• Application troubleshooting

• Event monitoring

• Respond to the incoming enquiries/incident/request (Call, Email, Webchat, EUP, IVR

handling)

• Record and manage all issues in Service Management System

• Broadcast notification

• Zscaler L1 troubleshooting and request fulfilment.

• Password reset and unlock.

• Provide timely status update on issues escalated and to close tickets within service level

agreement.

• Ensure daily tasks are executed according to SOP (Standard Operation Procedure)

Skills & Experience:

• O365

• MS Windows

• Basic Desktop Troubleshooting & Resolution

• Basic Network Troubleshooting & Resolution

• BMC Remedy / ServiceNow

• Cloud Telephony system

• Good communication skill

• Good customer service skill

• Knowledge of service quality skill

• Knowledge of service level management

• Preferably at least 1 year IT support experience preferably in the IT service desk

• environment.

• Candidates who do not meet the experience required will still be considered if

• they can demonstrate proficient technical skills.

• University degree with good result in English

• Willing to perform 12-hour Shift Work or Office Hours

Interested candidates, please send your CVs on [email protected]

Regret to inform that only shortlisted candidates will be notified.

CEI: R1988671

EA License: 14C7275

• Work closely with Business Units and IT partners in business requirement gathering, solution/functional review and ensure the end-to-end system & process delivery and testing
• Implement and support digital customer journeys to further improve both customer and employee experience
• Work with regional country and functional teams to design, re-engineer the process, as well as implement operation solutions
• Ensure the smooth operational roll out
• Re-engineer the end-to-end process, analyse and review operations solutions
• Implement automation agenda to transform consumer banking operations
• To conduct requirement gathering workshop, Review and documenting requirements artefacts
• To review functional specifications and process define documents
• Coordinate and ensures UAT test plans and test case are executed within UAT schedule
• Post-production support, production issues review and track them to closure
• Work closely with regional teams and country teams to ensure timely delivery of project

Job Roles and Responsibilities

• Work closely with Business Units and IT partners in business requirement gathering, solution/functional review and ensure the end-to-end system & process delivery and testing
• Implement and support digital customer journeys to further improve both customer and employee experience
• Work with regional country and functional teams to design, re-engineer the process, as well as implement operation solutions
• Ensure the smooth operational roll out
• Re-engineer the end-to-end process, analyse and review operations solutions
• Implement automation agenda to transform consumer banking operations
• To conduct requirement gathering workshop, Review and documenting requirements artefacts
• To review functional specifications and process define documents
• Coordinate and ensures UAT test plans and test case are executed within UAT schedule
• Post-production support, production issues review and track them to closure
• Work closely with regional teams and country teams to ensure timely delivery of project

Requirements

• At least 3 years experiences in systems development and / or business process improvement initiatives.
• Preferably with project life cycle experience in Financial Services Industry in the following areas:
  1) Consumer Banking Operations
  2) Customer Centre
• Wealth / Loan / CASA product knowledge
• Education : Bachelor / Diploma Degree holder
• Core competencies
• Excellent oral and written communication skills
• Good, sound knowledge of banking and technology
• Good teamwork and inter-relationship skills
• Adaptable, discipline and focused
• Organised and systematic
• Proven analytical skill
• Well versed in Jira, Confluence, MS Office: Word, Project, Excel, Visio and PowerPoint.

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople
• Developing goals for the development team and business growth and ensuring they are met.
• Training personnel and helping team members develop their skills.
• Finding and developing new markets and improving sales.
• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales or relevant field
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Job Scope:

Ensure smooth operation and support school administration in areas of finance, procurement, HR, and general administration.

• Assist with daily administrative duties such as documentation, data entry work and managing correspondences to stakeholders.
• Handle telephone calls and inquiries from stakeholders
• Support in matters related to finance (e.g., processing invoices)
• Support in matters related to bus arrangement.
• Support in matters related to store management, including monthly verification of inventory.
• Ad hoc duties as deployed

Requirements:

• Good interpersonal skills and a collaborative team player.
• Good communication skills and comfortable engaging stakeholders.
• Ability to multitask with good time management.
• Proficiency in Microsoft Office.

Salary: TBA

Contract: 6 months

Working Arrangement:

· Mondays to Thursdays: 8:00am to 5:30pm, inclusive of 1hr lunch break

· Fridays: 8:00am to 5:00pm, inclusive of 1hr lunch break

· Service not required on Saturdays, Sundays and gazetted public holidays