HUMAN RESOURCE DUTIES:
· Develop, coordinate and administer all recruitment process
· Conduct initial screening and interview of potential candidates
· Review and evaluate applications for employment
· Drive the recruitment process by actively sourcing for talent in the related fields
· Develop strong relationship and work closely with operations personnel to understand job requirements to fulfil the manpower needs as to maximize the effectiveness of recruitment process
· Assist in reviewing job description before advertising and using professional networking sites to identify and source candidates
· Responsible for gathering necessary paperwork with the new hires before their start date and conduct reference checks when required
· Ensure PLRD notification and cessation for employment are done in accordance to PSIA time frame
· Facilitate the offer process by extending the offer and briefing to shortlisted candidates on the employment terms and conditions
· Conduct the full on-boarding process of new hires (e.g. employment contract, register of medical insurance, issuance of uniform and etc)
· Organize and update employee files at the same time maintained security and confidentiality of employee’s information
· Maintain and ensure proper documentation of employee database and personnel files
· Monitor uniform inventory and handle issuance of company assets to employees
· Monitor, record and report staff attendance, updating of particulars and site movement
· Monitor staff emplacement and update contracts and PLRD accordingly
· Monitoring all deployed staff have proper documentation and PLRD notification
· Responsible for letters preparation (e.g. transfer letter, confirmation letter, acceptance of resignation and etc)
· Administer employees’ confirmation and ensure timely processing of documentation as needed
· Arrange and liaise with external vendor for the course for employees
· Process work passes application, renewal, cancellation and medical check-up
· Manage offboarding related activities including exit interview
· Assist in employee disciplinary and grievance issues
· Update and maintain all Human Resource Department’s logs and records
· Display a high level of professionalism and integrity whilst maintaining the confidentiality of the Human Resources Department
· Adhoc initiatives and assignments as and when assign by the management
· Ensure all HR department records and logs are up to date.
Ensure all HR department reports are done and submitted on time.
BUSINESS DEVELOPMENT DUTIES:
·Preparation of quotations, work orders and client contracts
·Liaison with clients, attending to their requests and answering enquiries
·Ensuring client contracts are up to date and following up with clients 3 months prior to contract expiry for renewal purpose
·Ensure Company Profile is updated
·Ensuring all certifications and licenses of the Company are up to date and renewed on time
·Ensure that all sales enquiries; tenders; quotations to customers; pre-contractual customer services; contract agreement; sales-related appointments; as well as sales and contract-related complaints are attended to
·Manage and document important sales and contract related correspondence
·Monitor information relating to customer perception and customer satisfaction as to whether the company has fulfilled customer requirements. In the said aspects, obtain feedback from customer on successful completion of each service encounter
·Ensure that updating and maintenance of the department’s file systems and documentation is carried out effectively
·In charge of digital & social marketing / IT related
