Responsibilities

• Assist Sales Manager to prepare tenders, manage quotation, billing as well as other administrative duties
• Understand market dynamics and customer needs
• Coordinate with the project/technical team on fulfilment of sales contract secured
• Work closely with Sales and Marketing team to assist and support in their daily responsibilities
• Answer customer inquiries, schedule meetings and sales appointments, and follow up with customers about their sales status Follow through on internal processes to ensure smooth delivery to customers

Requirements

• Min. Diploma holder in Business Studies/Marketing/M&E or IT related field
• Min. 1 or 2 years relevant working experience
• Candidates with administrative experience
• Competent in Microsoft Office
• Pro-active and able to work independently
• Responsible, pro-active, teamwork, responsive

Attractive Remuneration and Employee Benefits

• On-The-Job Training Support
• Performance Bonus
• Rewards and Recognition
• Medical & Dental Benefits
• Birthday Leave

Responsibilities:

• Assist in material sourcing and compilation of quotations from various vendors and subcontractors
• Assist in the creation of Bill of Quantity (BQ)
• Assist to schedule and assign workers to job sites.
• Keep track cost management vs budgeted costing
• In-charge of generation of material purchase requisition and follow up on delivery
• Liaise with project engineers and vendors for material delivery.
• Liaise with clients, supplier, subcontractor and relevant parties
• Submission of project progress claims and follow through on invoices
• Manage, keep record and update all submission document and liaise with internally Project Engineer (external Document Controller) as per site & safety requirement
• Assist project engineer / manager to consolidating Operation and Maintenance Manual.
• Attend project meetings and create minutes of meeting.
• Prepare sales quotation to client
• Manage and coordinate the project administrative work support to team

Requirements

• At least Nitec/Higher Nitec/Diploma in related field
• Prefer 2 years relevant working experience
• Candidates with administrative experience
• Competent in Microsoft Office
• Responsible, pro-active, teamwork, responsive

Attractive Remuneration and Employee Benefits

• On-The-Job Training Support
• Performance Bonus
• Rewards and Recognition
• Medical & Dental Benefits
• Birthday Leave

Roles & Responsibilities

• Carry out routine monitoring of systems performance and checking, analyzing, investigating and reporting of all faults/breakdowns of the Facility's System
• Carry out cleaning and upkeeping of all plant and equipment rooms, risers and closets, service ducts, trenches, and shafts.
• Carry out checks and ensure the lighting controls, air-conditioning equipment, and VAV boxes are operating efficiently under Auto-Mode. The Contractor shall report to PSCO for any faults related to ISCS, BMS sensors
• Inspect annually and ensure that at all times, all water pipe works, gas connections, fittings, and meters, and fire protection systems at the Contract Area
• Clean and maintain all light fittings (both internal and external) including diffusers, reflectors, glass covers, lamps, etc for the entire electrical and external systems annually
• Clean and maintain all fire alarm fixtures, parts, and components, including, smoke and heat detectors, manual call points, SAP panels, beam detectors, etc.
• To assist to take and record monthly electrical consumption for all major equipment which includes but not limited, to the lighting system, chiller system, etc
• Perform chemical cleaning for the condenser coil for AHUs, FCUs, and PEU/PCU if deemed necessary.

Requirement:

• Min 3 years of relevant working experience
• Need to work on the roster including weekends and public holidays
• Good knowledge in electrical trouble-shooting on faults and failures
• Must be willing to learn new technology
• Able to work independently, resourceful and self-motivated
• Physically fit and able to work in both indoor and outdoor environments

Benefits

• Medical and Insurance benefits
• Monthly upgrading training will be conducted to make you the best that you can be

Job Summary:

The Digital Product Manager will oversee the entire lifecycle of mobile game development, from initial concept through development, launch, and ongoing maintenance. This role requires close collaboration with cross-functional teams, including developers, designers, marketers, and analysts, to ensure the delivery of top-notch mobile gaming experiences.

Key Responsibilities:

Product Strategy and Planning:

• Define and communicate the product vision and strategy for mobile games.
• Develop and manage the product roadmap, prioritizing features and enhancements based on user needs, market trends, and business goals.
• Conduct market research and competitor analysis to identify opportunities and inform product decisions

Development Lifecycle Management:

• Oversee the entire game development process, from concept and design to coding, testing, and launch.
• Work closely with the development team to ensure timely delivery of high-quality games.
• Coordinate with UX/UI designers to create engaging and user-friendly game interfaces.

Operations and Maintenance:

• Monitor game performance and user feedback to identify and address issues.
• Plan and execute regular updates, feature enhancements, and bug fixes.
• Ensure optimal performance, scalability, and reliability of mobile games.

Cross-Functional Collaboration:

• Liaise with marketing and user acquisition teams to develop and execute go-to-market strategies.
• Work with analytics teams to track and analyze key performance indicators (KPIs) and make data-driven decisions.
• Collaborate with customer support to resolve user issues and improve the overall gaming experience.

Stakeholder Management:

• Communicate product plans, progress, and outcomes to stakeholders, including senior management.
• Gather and incorporate feedback from internal and external stakeholders to refine product features and strategies.
• Foster strong relationships with external partners and vendors.

Budget and Resource Management:

• Manage product budgets and allocate resources effectively.
• Ensure projects are completed within budget and on schedule.
• Identify and mitigate risks to product development and delivery.

Qualifications and Experience:

• Minimum of 4 years’ experience in product management, with a focus on mobile game development and operations.
• Have a good command of the Chinese language as need to converse and interact with the Chinese market in China, Hong Kong and Macao
• Proven track record of successfully managing the lifecycle of mobile games.
• Strong understanding of mobile game design, development, and monetization strategies.
• Excellent project management skills, with the ability to manage multiple projects simultaneously.
• Strong analytical and problem-solving abilities.
• Passion for gaming and staying up-to-date with industry trends.

• operating and controlling peripheral and related computer equipment
• installing and setting up computer systems or software
• Keeping an eye on the performance of computer networks and servers
• Helping staff complete required actions to solve their IT issue
• Identifying problems with systems or networks
• Introducing new applications and devices to customers
• Working closely with software developers and procurement managers
• Checking that all equipment is safe and up to date
• entering commands, using the computer terminal, and activating controls on computer and peripheral equipment to integrate and operate equipment
• monitoring systems for equipment failure or errors in performance
• notifying the supervisor or maintenance technician of equipment malfunctions
• responding to program error messages by finding and correcting problems, escalating the problem to other staff, or terminating the program
• reading job set-up instructions to determine the equipment to be used, order of use, material such as disks and paper to be loaded, and control settings
• retrieving, separating, and sorting program output as needed, and sending data to specified users
• loading peripheral equipment, such as printers, with selected materials for operating runs, or overseeing loading of peripheral equipment by peripheral equipment operators.

Responsibilities:

• Ensure adherence to all Environmental, Health & Safety (EH&S) and Quality legislation, compliance, and regulations within the company.
• Consistently perform duties in accordance with the Code of Ethics.
• Exhibit strong teamwork, interpersonal, and communication skills.
• Assist with booking travel arrangements through AMEX.
• Raise purchase requisitions.
• Register new employees for facial recognition and fingerprint systems.
• Register visitors using the Visitor Registration Management System (VRMS).
• Coordinate the ordering and preparation of safety shoes and glasses for new employees and visitors.
• Manage the ordering and distribution of taxi vouchers.
• Coordinate the annual ordering and distribution of company uniforms for employees.
• Update the telephone extension listing.
• Maintain the latest updates in the CORE Gallery.
• Keep a logbook for business gifts.
• Perform any other duties assigned by the supervisor.

Requirements:

• Minimum GCE N’ Level qualification.
• At least 2 years of relevant working experience.
• Proficiency in Microsoft Office (Word and Excel).
• Experience with SAP is advantageous.

Project Description:

We are seeking a highly skilled and experienced Data Engineer to join our Data & Analytics team. The ideal candidate will have a strong background in Snowflake SQL, investment reporting data, and financial knowledge related to investment management. As a Data Engineer, you will play a critical role in designing, implementing, and maintaining our data infrastructure to support investment reporting and analytics.

Responsibilities:

• Data Infrastructure Development:
  - Design, implement, and maintain scalable and efficient data pipelines using Snowflake and SQL.
  - Develop data models, ETL processes, and data integration workflows to ensure high data quality and reliability.
  - Optimize data storage and retrieval performance in Snowflake.
  
  Data Manipulation and Transformation:
  - Perform complex data manipulation and transformation using SQL to prepare data for analysis and reporting.
  - Implement data cleansing, aggregation, and enrichment processes to ensure data accuracy and consistency.
  - Develop and maintain reusable SQL scripts and stored procedures for data processing.
  
  Collaboration and Support:
  - Collaborate with data analysts and other stakeholders to understand data requirements and deliver solutions that meet their needs.
  - Provide technical guidance and mentorship to junior data engineers and other team members.
  - Work closely with IT and DevOps teams to ensure seamless data integration and deployment.
  - Data Layer Preparation:
  
  Design and build data layers to support various analytical and reporting needs.
  - Ensure data layers are well-documented, easily accessible, and performant.
  - Implement data governance and security best practices to protect sensitive information.
  - Performance Tuning and Optimization:
  
  Monitor and optimize the performance of data pipelines, databases, and queries.
  - Identify and resolve performance bottlenecks to ensure timely and efficient data processing.
  - Stay up-to-date with the latest trends and best practices in data engineering and apply them to improve our data infrastructure.

Mandatory Skills Description:

• Education:
  - Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field
  
  Experience:
  - Minimum of 5 years of experience in data engineering, with a strong focus on SQL and data manipulation.
  - Proven experience working with Snowflake or other cloud-based data warehousing solutions.
  - Strong background in designing data model and building scalable data pipelines and data models.
  - Solid understanding of financial instruments, investment operations, investment reporting and portfolio management concepts.
  - Knowledge of investment performance measurement, risk analysis, and portfolio management concepts.
  
  Skills:
  - Expert-level proficiency in SQL, with the ability to write complex queries and optimize them for performance.
  - Strong experience with ETL tools and processes.
  - Familiarity with programming languages such as Python.
  - Knowledge of data governance, security, and compliance best practices.
  - Excellent problem-solving and analytical skills.
  - Strong communication and collaboration skills.

Position: IT (Infomation Technology) Manager

Working Location: North-east region

Working Hours: 8am - 6pm

Working Days: 5days

Salary Range: Up to $7.5k

KEY ROLE(S), RESPONSIBILITIES AND DUTIES

• Support and responsible for IT Project from conceptualise to Delivery stage.
• Manage 3rd party vendors to ensure service and support are delivered in accordance with the service level agreement.
• To assist with procurement and maintain up to date inventory tracking.
• Analyze, design, program, test, document and maintain IT systems or applications which align with business needs by using SQL script/other software tools.
• Responsible to ensure the accuracy of all necessary analysis tools and report that provide to management for analysis in optimal decision-making.
• Support the launching of new frontend or backend systems, IT relevant projects, resources and vendor management.
• To ensure that the communication links between the various offices and stores are in optimal working condition, including maintaining and managing an effective fault reporting system.
• To maintain and ensure system security and data integrity.
• To ensure all transactions pertaining to System are properly completed within the cut-off date before performing month-end process.
• Support and assist in change requests and application enhancement to the ERP system.
• Handle ad-hoc IT projects whenever required.

JOB REQUIREMENT:

• Minimum Degree/Diploma in Computer Science or related field.
• Minimum 5 years of working experience in technical support in ERP system, as well as the Experience with Servers Backup and maintenance.
• Oversee IT services and operations, network infrastructure and telecommunication service, as well as handle the full spectrum of ERP system.

Interested Personal kindly contact WhatsApp :+65 8833 7969(Lydia)

OR

Email to : [email protected]

Lydia Chieng Zhi Yee Reg No: R1988890

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Sales Manager (PAT) (Process Analyzer Technology)

Base Salary : $5,500

Car allowance : $800

AWS

Location: West

Objective of Position:

• Responsible for the overall Gross Margin Profitability of BU PAT (Process Analyzer Technology) in Asia Pacific
• To influence and contribute to the overall Sales & Marketing strategies of the BU
• To ensure the implementation with the understanding from the trend analysis & result
• Determine & deliver the annual revenue and gross-profit plans by implementing the BU strategic plans. This includes setting Sales quotas for the region, country and territories supported by target Sales programs / Activity Plans. And ensure the execution and delivery
• Good understanding of economic indicators, competitors and product positioning to ensure PAT competitiveness
• Develop Partnership program to support company growth opportunities & optimize Sales strategies in South East Asia within regulatory guidelines.
• Establish Partnership target and measurement to allow fair evaluation of partners.

Sales Responsibility:

• Manage, develop, coach, control and motivate the regional sales force & distributors to develop their skills to ensure that a high professional standard is achieved and monthly revenue targets and KPI targets are met
• Provide on-the-ground support for sales associates & distributors, from the generation of new leads until closure of deals
• Preparation of the technical & commercial offer for customers and distributors in close cooperation with PAT HQ
• Support for local marketing activities like technical presentations to customer, project discussions and negotiations.
• Meet with customers to discuss their evolving needs and to assess the quality of our company's relationship with them, develop and implement new sales initiatives, strategies, and programs to capture key demographics
• Maintain the CRM on all the sales activities and update on project pipeline regularly
• Continually assess current business distribution channels, develop, and evaluate their performance and manage conflict ensuring alignment with territory plans
• Maintain data relative to partners, accounts and activities and will document customer interactions
• Ensure all business activities are aligned with company “code of Conduct”

Operational Responsibility:

• Communication with PAT HQ in Germany and US for pricing and technical updates
• Align the product knowledge / share market info and Project Pipeline / marketing strategies with PAT HQ
• Conduct site surveys if required or coordinate the requirements with our service team
• Review and confirm orders received, initiate the order execution process with the Singapore team and/or directly with the factory in GER/US and supervise the order execution until successful completion

Requirements:

• Diploma/Degree in Electrical, Instrumentation or Process Engineering
• Good interpersonal and communication skills with leadership qualities
• Able to work in a fast pace environment, multi-task and a strong team player
• Able to be present on-site with hands-on practical understanding of PAT functionality

Interested candidates please call/ WhatsApp me at 87152978 or send your resume to [email protected]

Victor Gan (R1550441)

Swift Search Global Pte Ltd (EA 18C9495)

Job Summary:

The Service Centre Manager is responsible for managing the post-sales service operations for end-user computing products and services. This role involves ensuring a superior customer experience, managing post-sales deliverables, and leading a team of service professionals to meet and exceed service quality standards.

Key Responsibilities:

Customer Experience Management:

• Ensure a high level of customer satisfaction by delivering prompt and effective post-sales services.
• Handle customer complaints and escalations promptly and professionally.
• Conduct regular customer feedback surveys and implement improvements based on feedback.
• Develop and implement customer service policies and procedures to enhance customer experience.
• Post-Sales Service Management:
• Oversee the post-sales service operations including repairs, maintenance, and support for end-user computing products.
• Coordinate with other departments (e.g., sales, logistics, technical support) to ensure seamless service delivery.
• Monitor and manage service level agreements (SLAs) to ensure timely and quality service delivery.
• Maintain accurate records of service activities, customer interactions, and issue resolutions.

Team Leadership and Development:

• Lead, mentor, and develop a team of service professionals to achieve high performance and service excellence.
• Conduct regular training sessions for the team to keep them updated on the latest products, services, and customer service techniques.
• Set performance goals, conduct performance reviews, and provide constructive feedback to team members.

Operational Excellence:

• Optimize service processes to improve efficiency and reduce turnaround times.
• Implement best practices and continuous improvement initiatives to enhance service delivery.
• Ensure compliance with company policies, industry regulations, and safety standards.

Reporting and Analysis:

• Generate regular reports on service performance, customer satisfaction, and operational metrics.
• Analyze data to identify trends, areas for improvement, and opportunities for service enhancement.
• Present findings and recommendations to senior management for strategic decision-making.

Qualifications:

• Bachelor’s degree in Business Administration, Information Technology, or a related field.
• Minimum of 5 years of experience in a service management role, preferably in the IT or end-user computing industry.
• Proven track record in managing post-sales service operations and customer experience initiatives.
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• Ability to handle high-pressure situations and resolve conflicts effectively.
• Proficiency in using service management software and tools.
• Strong analytical and problem-solving skills.
• Customer-oriented mindset
• Strong organizational and multitasking abilities
• Ability to adapt to changing circumstances and manage multiple priorities
• High level of integrity and professionalism
• Strategic thinking and ability to drive process improvements

Job Responsibilities

- Support the production of scalable and optimised AI or machine learning (ML) models.

- Focus on building algorithms for the extraction, transformation and loading of large volumes of real-time, unstructured data to deploy AI or ML solutions from theoretical data science models.

- Run experiments to test the performance of deployed models, and identifies and resolves bugs that arise in the process.

- Work in a team setting and apply knowledge in statistics, scripting and programming languages required by the firm.

- Work with the relevant software platforms in which the models are deployed.

Job Requirement

- Bachelor’s degree in Computer Science/ Information Technology/ Programming & Systems Analysis/ Science (Computer Studies)

- Minimum 1 years’ work experience in AI engineer

Responsibilities:

• Perform sales administrative duties including generating quotations, proposals & preparation of samples
• Liaise with the internal department for smooth sample processing and timely delivery
• Provide a high level of customer service to ensure customer satisfaction
• Ensure customer's inquiries are addressed in full
• Perform any other duties from time to time as assigned by superior

Requirements:

• Minimum O level/Higher NITEC/Diploma in any discipline
• Graduates are welcome to apply as training will be provided
• Strong communication skills, with excellent organizational, administrative & problem-solving skills
• Ability to work under pressure & tight deadline
• Knowledge of SAP will be advantageous

We are seeking a dynamic Digital Marketing Executive with a passion for creative campaigns on YouTube within the finance sector. You will play a central role in shaping our digital marketing strategies, focusing on captivating content tailored for YouTube.

Job Responsibilities:

• Develop and execute innovative advertising campaigns on YouTube, specifically targeting the finance audience. Craft engaging content that aligns with YouTube’s unique format and user preferences.
• Manage and optimize digital advertising campaigns on YouTube to ensure alignment with performance objectives and finance-focused messaging.
• Create effective media buying strategies with a primary focus on YouTube, while incorporating Facebook and Google as secondary platforms.
• Negotiate ad space and time slots primarily with YouTube, while considering opportunities with Facebook and Google.
• Participate in media planning to identify target audiences and craft impactful campaigns, prioritizing YouTube, with additional focus on Facebook and Google.
• Utilize YouTube Analytics and other relevant tools to track, analyse, and report on campaign performance metrics, making data-driven decisions to optimize results.
• Collaborate with creative teams to develop compelling video content tailored specifically for YouTube advertising.
• Implement SEO best practices to enhance video content discoverability and ranking on YouTube search results.
• Stay updated on industry trends, algorithm changes, and best practices in YouTube advertising to continuously refine strategies and tactics.
• Monitor competitor activity and industry trends on YouTube to identify opportunities and insights for enhancing YouTube marketing efforts.
• Manage budgets effectively to ensure efficient allocation and maximum ROI for YouTube advertising campaigns, while also considering Facebook and Google advertising expenditures.
• Stay informed about YouTube’s platform policies, guidelines, and advertising standards to ensure compliance in all campaigns.
• Stay abreast of emerging technologies and trends in digital marketing, with a particular focus on YouTube, to identify innovative opportunities for growth and improvement.

Requirements:

• Bachelor’s degree in a relevant field with 3 to 5 years of experience in digital marketing.
• Strong writing and editing skills for various communication channels.
• Ability to measure the effectiveness of digital marketing campaigns across YouTube, Facebook, and Google Ads through metrics and analytics.
• Creative mindset with a talent for generating innovative marketing ideas specifically tailored to the finance audience.
• Proven track record of creating and launching successful YouTube campaigns.
• Experience in media buying, with a focus on YouTube as well as experience in Facebook and Google advertising.
• Proficiency in crafting captivating ads for YouTube.
• Excellent communication skills and a collaborative approach to working with cross-functional teams.
• Effective project and time management capabilities, with the ability to prioritize and meet deadlines in a fast-paced environment.
• Familiarity with the tech industry, with prior experience in AI and fintech considered advantageous.

JOB SUMMARY:

You will be stationed at NTC Client’s premise and provide support for client’s IT administration and related support for users.

Experienced professional who knows how to apply theory and put it into practice with in-depth understanding of the professional field, independently performs the full range of responsibilities within the function, possesses broad job knowledge, analyses problems or issues of diverse scope and determines solutions.

Involves the application of specialist knowledge which may include providing specialist advice to employees, management or customers, managing or maintaining systems or processes or completing projects to develop or changing systems or processes as appropriate.

RESPONSIBILITIES:

1. Support on-site and remote end-users to resolve IT-related issues (hardware/software/network) on their notebooks/desktops and related peripherals.
2. As a Regional IT to provides Remote, On-Site or Station Technical Support to Operations Staff & Customers.
3. To work closely with 3rd Party Organizations in the Diagnostics, Maintenance & Support of all Electronic Technologies that including Networks equipment & Software Applications Deployment.
4. To perform technical support, problem resolution & provides input to the isolation & resolution of component likes network appliance, different type of hardware & software problems.
5. Resolve issues that occur outside work hours whenever needed.
6. Other tasks and projects as assigned by Manager or Management.

QUALIFICATION & EXPERIENCE:

• Diploma/Degree in Information Technology from recognized institutes.
• Proven work experience as a Senior Desktop Support Engineer, Senior Technical Support Engineer, or similar role for about 4 years or more.
• Hands-on experience and knowledge in troubleshooting and deploying Windows 10.
• Hands-on knowledge and experience in troubleshooting desktop, printer, scanner, RF scanner, label printer, and laptop issues.
• Hands-on experience and knowledge in troubleshooting user and support of MSOffice products.
• Basic support of Office Network, Shared Drive, Wireless and VPN connectivity.
• Basic Support and Troubleshooting of other desktop software used by the office.
• Basic support on iPhone / iPad / Android phones.
• Knowledge of IT procurement, order and delivery process flow and protocols.
• Ability to work effectively in multi-cultural environment.
• Ability to deal with ambiguity, negotiation, unorganized situation.
• Ability to leverage on available tools such as subscription services, internet or other online services to support functions.
• Continuous self-learning and self-initiating.
• Provide support of general IT request like VC connectivity/ Mobile Email Activation.
• Ability to communicate effectively with a wide variety of people in a professional manner, face to face, on the telephone and in writing.
• Ability to demonstrate practical troubleshooting and problem analysis techniques.
• Ability to plan and prioritize workload without supervision.
• Ability to prioritize, manage and perform under pressure to meet SLA’s.
• Excellent knowledge of Customer Service best practice.
• Willing to work flexibly and with enthusiasm.

SKILLS AND ATTRIBUTES:

• Good Analytical Skills, Problem Solving Skills, Judgement & Decision-Making Skills, Influencing & Persuasion Skills, Interpersonal Skills, high adaptability and positive attitude are expected.
• A team player with determination to drive to excel.
• Excellent customer service skills.
• Self-motivated with a strong drive to succeed.
• For internal contacts must regular interaction with First Line Management, Senior Management, Directors and occasional interaction with Officers (VP and above).
• For external contacts must regular interaction with Suppliers and Vendors as well as 3rd party Consultants.

Job Responsibilities:

• Novel BCD platform device development.
• TCAD device simulation and deck calibration.
• Device test key design, layout, analysis.
• Device bench testing (DC/HV/reliability) and characterization.
• Device tuning, on time delivery, pass reliability qualification.

Required Capabilities:

• Solid semiconductor device physics and analysis skill, strong knowledge on bipolar and power devices.
• Experienced in BCD device development/ characterization is preferred.
• Hands on TCAD simulation/ calibration, layout skill, power device bench test is preferred.
• Good communication and team work skill.
• Self-motived and avid learner.

Qualifications:

• Preferred Master's or Ph.D. degree in Physics or Electrical Engineering.
• Relevant working experience in BCD development is preferred.
• Proficient in both oral and written English.

JOB SUMMARY:

You will be stationed at NTC Client’s premise and provide support for client’s IT administration and related support for users.

Professional with expanded foundational knowledge and experience works on assignments, requiring judgment and decision making based on clearly defined guidelines.

Employees at this level are expected to work with support or coordination from senior team members to contribute to the projects / assignments.

Involves the application of specialist knowledge which may include providing specialist advice to employees, management or customers, managing or maintaining systems or processes or completing projects to develop or changing systems or processes as appropriate.

RESPONSIBILITIES:

1. Support on-site and remote end-users to resolve IT-related issues (hardware/software/network) on their notebooks/desktops and related peripherals.
2. As a Regional IT to provides Remote, On-Site or Station Technical Support to Operations Staff & Customers.
3. To work closely with 3rd Party Organizations in the Diagnostics, Maintenance & Support of all Electronic Technologies that including Networks equipment & Software Applications Deployment.
4. To perform technical support, problem resolution & provides input to the isolation & resolution of component likes network appliance, different type of hardware & software problems.
5. Resolve issues that occur outside work hours whenever needed.
6. Other tasks and projects as assigned by Manager or Management.

QUALIFICATION & EXPERIENCE:

• ITE/Diploma in Information Technology from recognized institutes.
• Proven work experience as a Desktop Support Engineer, Technical Support Engineer, or similar role for about 2 years or more.
• Hands-on experience and knowledge in troubleshooting and deploying Windows 10.
• Hands-on knowledge and experience in troubleshooting desktop, printer, scanner, RF scanner, label printer, and laptop issues.
• Hands-on experience and knowledge in troubleshooting user and support of MSOffice products.
• Basic support of Office Network, Shared Drive, Wireless and VPN connectivity.
• Basic Support and Troubleshooting of other desktop software used by the office.
• Basic support on iPhone / iPad / Android phones.
• Knowledge of IT procurement, order and delivery process flow and protocols.
• Ability to work effectively in multi-cultural environment.
• Ability to deal with ambiguity, negotiation, unorganized situation.
• Ability to leverage on available tools such as subscription services, internet or other online services to support functions.
• Continuous self-learning and self-initiating.
• Provide support of general IT request like VC connectivity/ Mobile Email Activation.
• Ability to communicate effectively with a wide variety of people in a professional manner, face to face, on the telephone and in writing.
• Ability to demonstrate practical troubleshooting and problem analysis techniques.
• Ability to plan and prioritize workload without supervision.
• Ability to prioritize, manage and perform under pressure to meet SLA’s.
• Excellent knowledge of Customer Service best practice.
• Willing to work flexibly and with enthusiasm.

SKILLS AND ATTRIBUTES:

• Good interpersonal and communication skills, high adaptability and positive attitude are expected.
• A team player with determination to drive to excel.
• Excellent customer service skills.
• Self-motivated with a strong drive to succeed.
• For internal contacts must regular interaction with First Line Management, Senior Management, Directors and occasional interaction with Officers (VP and above).
• For external contacts must regular interaction with Suppliers and Vendors as well as 3rd party Consultants.

JOB SUMMARY:

You will be stationed at NTC Client’s premise and provide support for client’s IT administration and related support for users.

Professional with expanded foundational knowledge and experience works on assignments, requiring judgment and decision making based on clearly defined guidelines.

Employees at this level are expected to work with support or coordination from senior team members to contribute to the projects / assignments.

Involves the application of specialist knowledge which may include providing specialist advice to employees, management or customers, managing or maintaining systems or processes or completing projects to develop or changing systems or processes as appropriate.

RESPONSIBILITIES:

1. Support on-site and remote end-users to resolve IT-related issues (hardware/software/network) on their notebooks/desktops and related peripherals.
2. As a Regional IT to provides Remote, On-Site or Station Technical Support to Operations Staff & Customers.
3. To work closely with 3rd Party Organizations in the Diagnostics, Maintenance & Support of all Electronic Technologies that including Networks equipment & Software Applications Deployment.
4. To perform technical support, problem resolution & provides input to the isolation & resolution of component likes network appliance, different type of hardware & software problems.
5. Resolve issues that occur outside work hours whenever needed.
6. Other tasks and projects as assigned by Manager or Management.

QUALIFICATION & EXPERIENCE:

• ITE/Diploma in Information Technology from recognized institutes.
• Proven work experience as a Desktop Support Engineer, Technical Support Engineer, or similar role for about 2 years or more.
• Hands-on experience and knowledge in troubleshooting and deploying Windows 10.
• Hands-on knowledge and experience in troubleshooting desktop, printer, scanner, RF scanner, label printer, and laptop issues.
• Hands-on experience and knowledge in troubleshooting user and support of MSOffice products.
• Basic support of Office Network, Shared Drive, Wireless and VPN connectivity.
• Basic Support and Troubleshooting of other desktop software used by the office.
• Basic support on iPhone / iPad / Android phones.
• Knowledge of IT procurement, order and delivery process flow and protocols.
• Ability to work effectively in multi-cultural environment.
• Ability to deal with ambiguity, negotiation, unorganized situation.
• Ability to leverage on available tools such as subscription services, internet or other online services to support functions.
• Continuous self-learning and self-initiating.
• Provide support of general IT request like VC connectivity/ Mobile Email Activation.
• Ability to communicate effectively with a wide variety of people in a professional manner, face to face, on the telephone and in writing.
• · Ability to demonstrate practical troubleshooting and problem analysis techniques.
• Ability to plan and prioritize workload without supervision.
• Ability to prioritize, manage and perform under pressure to meet SLA’s.
• Excellent knowledge of Customer Service best practice.
• Willing to work flexibly and with enthusiasm.

SKILLS AND ATTRIBUTES:

• Good interpersonal and communication skills, high adaptability and positive attitude are expected.
• A team player with determination to drive to excel.
• Excellent customer service skills.
• Self-motivated with a strong drive to succeed.
• For internal contacts must regular interaction with First Line Management, Senior Management, Directors and occasional interaction with Officers (VP and above).
• For external contacts must regular interaction with Suppliers and Vendors as well as 3rd party Consultants.

JOB SUMMARY:

You will be stationed at NTC Client’s premise and provide support for client’s IT administration and related support for users.

Experienced professional who knows how to apply theory and put it into practice with in-depth understanding of the professional field, independently performs the full range of responsibilities within the function, possesses broad job knowledge, analyses problems or issues of diverse scope and determines solutions.

Involves the application of specialist knowledge which may include providing specialist advice to employees, management or customers, managing or maintaining systems or processes or completing projects to develop or changing systems or processes as appropriate.

RESPONSIBILITIES:

1. Support on-site and remote end-users to resolve IT-related issues (hardware/software/network) on their notebooks/desktops and related peripherals.
2. As a Regional IT to provides Remote, On-Site or Station Technical Support to Operations Staff & Customers.
3. To work closely with 3rd Party Organizations in the Diagnostics, Maintenance & Support of all Electronic Technologies that including Networks equipment & Software Applications Deployment.
4. To perform technical support, problem resolution & provides input to the isolation & resolution of component likes network appliance, different type of hardware & software problems.
5. Resolve issues that occur outside work hours whenever needed.
6. Other tasks and projects as assigned by Manager or Management.

QUALIFICATION & EXPERIENCE:

• Diploma/Degree in Information Technology from recognized institutes.
• Proven work experience as a Senior Desktop Support Engineer, Senior Technical Support Engineer, or similar role for about 4 years or more.
• Hands-on experience and knowledge in troubleshooting and deploying Windows 10.
• Hands-on knowledge and experience in troubleshooting desktop, printer, scanner, RF scanner, label printer, and laptop issues.
• Hands-on experience and knowledge in troubleshooting user and support of MSOffice products.
• Basic support of Office Network, Shared Drive, Wireless and VPN connectivity.
• Basic Support and Troubleshooting of other desktop software used by the office.
• Basic support on iPhone / iPad / Android phones.
• Knowledge of IT procurement, order and delivery process flow and protocols.
• Ability to work effectively in multi-cultural environment.
• Ability to deal with ambiguity, negotiation, unorganized situation.
• Ability to leverage on available tools such as subscription services, internet or other online services to support functions.
• Continuous self-learning and self-initiating.
• Provide support of general IT request like VC connectivity/ Mobile Email Activation.
• Ability to communicate effectively with a wide variety of people in a professional manner, face to face, on the telephone and in writing.
• Ability to demonstrate practical troubleshooting and problem analysis techniques.
• Ability to plan and prioritize workload without supervision.
• Ability to prioritize, manage and perform under pressure to meet SLA’s.
• Excellent knowledge of Customer Service best practice.
• Willing to work flexibly and with enthusiasm.

SKILLS AND ATTRIBUTES:

• Good Analytical Skills, Problem Solving Skills, Judgement & Decision-Making Skills, Influencing & Persuasion Skills, Interpersonal Skills, high adaptability and positive attitude are expected.
• A team player with determination to drive to excel.
• Excellent customer service skills.
• Self-motivated with a strong drive to succeed.
• For internal contacts must regular interaction with First Line Management, Senior Management, Directors and occasional interaction with Officers (VP and above).
• For external contacts must regular interaction with Suppliers and Vendors as well as 3rd party Consultants.

Responsibilities

· As part of the delivery team, the position will be responsible for the delivery of Global platform, managing the quality of functional delivery and ensuring the implementation of agreed functional capability

· Contribute to building expertise by mentoring, guiding and training as appropriate

· Functional lead for the roll-out of multi-country programs working closely with Intellect Delivery team and internal stakeholders across implementation, technology

· Working closely with stakeholders to develop practical domain roadmaps to move the enterprise towards the future state vision, while taking into account business, technical and delivery constraints

· Analyzing stakeholder requirements, current state architecture, and gaps to create a future state architecture vision for one or more parts of the enterprise with a focus on reduced complexity, cost efficiencies, reuse, reduced risk and/or improved business capabilities

· Reviewing problem ticket and incident to propose short term and long term resolution to fit with the domain roadmap

· Guiding and challenge the project on functional architecture, design decision and performance testing

· Reviewing non-functional requirement and proposed architecture changes to anticipate evolving non-functional requirements

· Communicating the principles, standards, vision and roadmaps to stakeholders and proactively addressing any questions / concerns identified

· Acting as a trusted advisor to stakeholders in both business and IT to assist in defining and delivering high quality solutions

· Provide thought leadership on functional architectural or other topics

Embed Platform Thinking in everything

Requirements

Relevant experience as a system analyst in Front Office processes in Capital Markets
• Experience on workflows (pre-trade and post-trade) in Murex 3.1
• Solid experience in gathering and writing requirements and functional specifications
• Should have good understanding of capital market business with in-depth knowledge of front/Middle office functions (pricing, Valuations and Risk).
• Resource must have Hands on experience working with some key asset classes (FX/MM, FI, IRD, COM, Equity or Credit).
• Resource must have good understanding of market data for different asset classes (IR curves ,Volatility Smiles/Surface for products with optionality , Bond & Future Prices ,FX Spot rates etc.) , Good to have experience of setting market data in Murex treasury platform

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WE ARE HIRING NOW!! Apply now and make a difference.

Role: Technology Delivery Manager

Job Requisition Number: JR35551

Job Level: 6 - 9 Years of relevant experience (L3)

Location: Singapore

Job Objectives:

Group Technology and Operations (GTO) Wholesale banking IT division in Singapore is looking for an experienced business analyst for the core Treasury IT team to support the bank’s treasury division for the business with Commodities, Credit Derivatives, FXD, IRD, FX, MM, Fixed Income products in Singapore, Thailand, Indonesia, Malaysia, China and its overseas branches across the globe.

Key Responsibilities

- As part of the delivery team, the position will be responsible for the delivery of Global platform, managing the quality of functional delivery and ensuring the implementation of agreed functional capability

- Contribute to building expertise by mentoring, guiding and training as appropriate

- Functional lead for the roll-out of multi-country programs working closely with Intellect Delivery team and internal stakeholders across implementation, technology

- Working closely with stakeholders to develop practical domain roadmaps to move the enterprise towards the future state vision, while taking into account business, technical and delivery constraints

- Analyzing stakeholder requirements, current state architecture, and gaps to create a future state architecture vision for one or more parts of the enterprise with a focus on reduced complexity, cost efficiencies, reuse, reduced risk and/or improved business capabilities

- Reviewing problem ticket and incident to propose short term and long term resolution to fit with the domain roadmap

- Guiding and challenge the project on functional architecture, design decision and performance testing

- Reviewing non-functional requirement and proposed architecture changes to anticipate evolving non-functional requirements

- Communicating the principles, standards, vision and roadmaps to stakeholders and proactively addressing any questions / concerns identified

- Acting as a trusted advisor to stakeholders in both business and IT to assist in defining and delivering high quality solutions

- Provide thought leadership on functional architectural or other topics

Key Requirements:

· Relevant experience as a system analyst in Front Office processes in Capital Markets

· Experience on workflows (pre-trade and post-trade) in Murex 3.1

· Solid experience in gathering and writing requirements and functional specifications

· Should have good understanding of capital market business with in-depth knowledge of front/Middle office functions (pricing, Valuations and Risk).

· Resource must have Hands on experience working with some key asset classes (FX/MM, FI, IRD, COM, Equity or Credit).

· Resource must have good understanding of market data for different asset classes (IR curves ,Volatility Smiles/Surface for products with optionality , Bond & Future Prices ,FX Spot rates etc.) , Good to have experience of setting market data in Murex treasury platform (Not mandatory)

Please forward your resume in MS word format to [email protected]

[email protected]

Please refer your friends for any IT openings as we have various positions.

Please do not send PDF Format Resume . Send the following details

1. Notice period

2. Current Salary

3. Expected Salary

4. Visa Status in Singapore

5. Current Location

Find Your Dream Job with Us

WE ARE HIRING!! Apply now and make a difference.

Role: Technical Delivery Manager

Job Requisition Number: JR35183

Job Level: More than 10 Years of relevant experience (L4)

Location: Singapore

Job Objectives:

Technology & Operations

Our team comprises five teams of specialists with distinct capabilities: business partnership, technology, operations, risk governance and planning support and services. We work closely together to harness the power of technology to support our physical and digital banking services and operations. This includes developing, centralizing and standardizing technology systems as well as banking operations in Singapore and overseas branches

Job Responsibilities

· Plan technical deliverables (including any system enhancements and upgrades) to meet project’s requirements within allocated budget and schedule.

· Plan & collaborate across different application teams to manage technical dependencies of the solution

· Plan, monitor and manage risks/issues related to technical delivery

· Provide status update related to technical delivery to Project Manager (PM)

· Partner with System Analysts and Business Solution Specialist to collate, understand and finalize functional and technical requirements

· Partner with Architects and Development Lead to ensure solution design complies with enterprise design principles, security and control standards

· Partner with Development Manager in managing application teams to build the enhancements

· Partner with Test Manager to ensure completion of System Integration Testing (SIT), User Acceptance Testing (UAT), performance / load testing and application security testing with quality results

· Manage technical implementation plan across application teams - coordinate technical implementation activities across application teams to ensure non-event production cutover and adequate post implementation support

· Escalate issues that impacts project schedule on timely basis and propose workarounds/resolutions

Job Requirements

Technical Skills & Experience

· Strong technical knowledge and/or platform knowledge (e.g. Murex)

· Good business domain knowledge in at least one area (e.g. Retail and Corporate Loans Origination)

· More than 7 years track record in developing and delivering global/regional IT capabilities for a multi-national/regional company with annual budgetary responsibility

· More than 3 years leadership experience in managing IT delivery teams

· Experience in communicating with technical stakeholders

· Experience in banking industry preferred

· Experience in implementing large-scale, highly available applications or other large project implementation

· Experience in service-oriented technologies

· Proven result-oriented person with a focus on delivery

· Experience in actual systems development work, with prior coding, functional specifications and technical specifications and systems development and testing experience (in aggregate no less than 8 years)

· Good understanding and experience in software development cycle

· Highly effective communicating with technical stakeholders, proficient communicating with non-technical stakeholders

· Good problem solving, analytical, synthesis, system thinking and solutioning skills

Education

· Bachelor's degree in computer science, engineering or similar domain

Related professional/technical qualification will be advantageous although not mandatory

Please forward your resume in MS word format to [email protected]

[email protected]

Please refer your friends for any IT openings as we have various positions.

Please do not send PDF Format Resume . Send the following details

1. Notice period

2. Current Salary

3. Expected Salary

4. Visa Status in Singapore

5. Current Location

Work location: Changi Business Park

We are seeking a Technical Consultant to manage IT Application Technology and related vendor and stakeholder management. The successful candidate will work with various teams to achieve project goals, ensuring timely and within-budget delivery while meeting the project scope.

Responsibilities

• Set up and configure new environments with infrastructure and Cloud Engineering teams.
• Liaise with IT Security to clear checklists before project go-live.
• Work with vendors to meet technical requirements and support project timelines.
• Coordinate with other application teams on technical aspects.
• Assist the Program/Project Manager with timelines, deliverables, and reporting.
• Ensure adherence to methodologies and processes.
• Monitor daily project contributions and manage risks and issues.
• Engage and negotiate with stakeholders and manage vendor relationships.

Requirements

• Degree or master's in IT, banking & finance with 3+ years of banking experience.
• Knowledge of AML applications (WLM, CDD, TM) is a plus.
• Experience with payment systems and AWS/cloud services.
• Good interpersonal and stakeholder management skills.
• Ability to work independently and manage multiple initiatives.
• Proven track record of on-time project delivery.
• Proactive problem-solving attitude and leadership skills.

Job Purpose

A Red Team operator is a member of the Information Security Assurance group driving security improvement through continuous assessment of our threat landscape. The Red Team is a globally dispersed “testing” team.

Team Duties

• Red Team Core (70%): primarily, as a Red Team operator, you will work closely with team members to deliver sophisticated engagements focusing on high priority, global security objectives. This will take the form of engagements that deliver chained exploits and a full kill-chain of specific recommendations, to demonstrate and explain security gaps in the context of other vulnerabilities. These engagements may include working with externally contracted red teams and exploring Artificial Intelligence based applications such as Large Language Models (LLMs).
• Threat Automation and Detection development (15%): you will be developing and recreating atomic red team tests (“TTPs”) not developed as part of Red Team Core duties. These will be used to improve our Blue Team detection and response capabilities.
• Infrastructure support and development (15%): you will run, support and maintain our red team-owned tools and infrastructure alongside other team members.

Responsibilities
Seniority is determined by experience and demonstration of exceptional competencies including:

• Documenting and effectively publishing technology guidance and repeatable processes
• Mentoring peers in groups and individually
• Improving processes and incorporating advanced methodologies into engagements
• Taking initiative to learn business goals, liaise with other departments, and identify ways to increase productivity in other ICE groups and offices

Knowledge and Experience

• University degree in Mathematics, Computer Science, Engineering, or related discipline
• 4 years or more direct penetration testing and red teaming experience.
• Scripting - python, bash, Go etc, software engineering, and system administration
• Offensive Security Certified Expert (OSCE) or CREST CCT qualification
• Artificial Intelligence background is a plus

Schedule

This role offers work from home flexibility of one day per week.

Intercontinental Exchange, Inc. is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin or ancestry, age, disability or veteran status, or other protected status.

Convertium is a full-spectrum digital agency. Since 2001, we have been helping clients solve business problems with User-first thinking and solutions.

The Digital Technology Manager (DTM) leads and coordinates Convertium’s web technology team to deliver best-in-class thinking, planning and execution of digital solutions.

This role requires expansive interest and skills in a broad range of digital technologies, including frontend and backend development, devops, web infrastructure, and cybersecurity. The DTM is also involved with solutioning and consultanting.

People management and mentoring skills are important. You will be working with a diverse, multi-cultural team of web technologists with both broad and deep skills.

Expect to work on a wide range of clients' industries, including financial services, automotive, education, hospitality, and government. This is a client-facing role.

The DTM reports to the management supervisor of the Web Technology practice.

Only short-listed candidates will be contacted.

Required Skills & Knowledge

• Web programming (Java and .NET)
• RESTful (or Web Services or API)
• Client-side scripting and web mark-up (HTML5, CSS, JavaScript)
• System architecture (hosting, network, hardware and software)
• Software development methodologies and programming best practices, including standards-based coding
• Enterprise CMS (Adobe Experience Manager (AEM), Sitecore, Sitefinity, Kentico)
• Load testing (e.g. JMeter)
• Code versioning – Git (e.g. BitBucket)
• Coaching, mentoring, and cultivation of direct reports
• Client partnering
• Strong command of spoken and written English

The role holder actively works with the global platform leads for Cloud, Connectivity and Workplace systems including, regional Infrastructure team members. Furthermore, he/she collaborates with Service Operations, which provides Workplace & end user support, and with Digital teams to deliver improvements to the Santen Workplace environment. He/She acts in line with and is comfortable with the following tasks and activities:

• Considers and advises solutions from a global perspective, works with an international mindset and incorporates diversity in people and culture into his/her practice
• Assess the business value Cloud and IT Infrastructure and solutions delivery and explains clearly how it benefits Santen in business language
• Performs assessments, reviews and creates plans for improving Santen Cloud and Workplace system solutions
• Creates designs and architecture based on best practice and in line with Santen Enterprise Architecture processes
• Drives external partners and collaborates with Santen internal team to generate requirement specifications in the Workplace systems domain
• Manages projects, end to end, to design, resource and implement new solutions
• Developing business cases or opportunity studies when needed, establishing project plans aligned with Santen business domains expectations
• Reports monthly to manager about KPIs, achievements, risks and challenges within area of responsibilities
• Adheres to GxP guidelines and follows Santen SDLC procedures/practices

IS Strategy and Project Portfolio

• Understand Santen’s business environment, business model and company strategy
• Is one of many drivers of the Cloud and Workplace road-map with Core Infrastructure leadership team
• Understands and builds expertize on Azure, Microsoft 365 and Amazon cloud platforms and supports IT teams to build the right solutions directly

Project Initiation and Execution

• Steers projects to implement new solutions including developing business cases or opportunity studies when needed, establishing project plans aligned with Santen business domains expectations
• Coach project members from project kick-off to closure, so that the project meets its objectives in terms of deliverables, costs, timelines and business value
• Consider the end-to-end approach based on users expectations to provide not only a technical solution but all the change management, communication training and support services needed
• Ensure there are continuous PDCA (Plan, Do, Check and Action) cycles to improve services and solution in place in relations with KPIs and SLAs in place or to be developed
• Ensures smooth transition of IT projects from project phase to operational phase thus supporting regional service operation

Team and domain management

• Execute the budget in respect of its objectives in terms of services to operate, solutions to deliver
• Apply the ITIL principles to the activity to leverage best-established practices and have a standard approach

Stakeholder Relationship and Vendor Management

• Maintain good working relationships with internal stakeholders
• Support his DIT peers / colleagues in charge of business applications to provide the right cloud solutions & advice or solutions allowing them to provide the right applications to business domains
• Manage the suppliers by defining clear guidelines and objectives, relying on KPIs and SLAs in coordination with the governance in place.
• Challenge organization and governance in place to propose and implement improvements