Duties and Responsibilities
● Ensure adherence to Service Level Agreements (SLAs), Standard Operating Procedures (SOP) and business continuity plans, surfacing gaps and incidences timely
● Manage the performance and maintain adequate governance oversight of the activities at the outsourced contact centre. Ensure that there are monthly meetings with the vendor to discuss their performance and bridge the gaps identified by customers/branches
● Handle escalated feedback and provide appropriate solutions in a timely manner
● Collaborate with internal and external stakeholders to resolve feedback and address operational challenges
● Foster a positive work environment and motivate the team to achieve and exceed organisation’s goals
● Establish individual and team goals and review team performance for continuous development
● Work actively with Service Culture to identify training gaps and update of information in the contact centre’s SOP to improve operational efficiency and enhance customer experience
● Conduct performance appraisals and provide constructive feedback to direct reports
● Compile and analyse data for management reporting

Requirements
● Degree in any discipline with a minimum 5 years of experience in retail, e-commerce or customer service industry
● Excellent interpersonal, written and communication skills to establish good customer relationship with both internal and external stakeholders
● Highly customer service-oriented, meticulous, and resourceful
● Strong analytical and problem-solving skills with the ability to work independently
● Strong leadership and adaptable to changes in a highly dynamic work environment

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R22111375 Chua Jie Lin

Responsibilities

• Day-to-day office operations and ensure that the office is clean, organized and runs smoothly and efficiently.
• Maintenance of office equipment.
• Ensure office security systems are functioning properly
• Submit accurate data/information.
• Monitor the receipt of e-invoices to ensure prompt processing.
• Implement business continuity plans to address corporate risks.
• Support company’s efforts in promoting sustainability.
• Coordinate the office renovation project, including:
  (a) close monitoring of project timelines
  (b) ensure spending within budget
  (c) ensure issues and delays are brought to Management’s attention promptly
• First point of contact for audit queries directed to the Workplace & Procurement team

Requirements

• At least two years of relevant working experience.
• Good analytical and communication skills.
• Meticulous, innovative and resourceful, with the ability to multi-task.
• Customer-centric and able to work well with multiple stakeholders.
• Some knowledge in Procurement and Facilities Management would be advantageous.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R22111375 Chua Jie Lin

Job Responsibilities:

• Supervise and schedule plant activity, manpower and budget.
• Coordinate activities between sites/ departments.
• Set up plant processes that meets local statutory and HSE requirements.
• Planification, dismantling and transportation of TBM
• In-charge of STP and site set-up.
• Resolve on-site issues and emergencies.
• Coordination with temporary and permanent works design
• Develops forecast and monitors performance against forecast
• Implements appropriate corporate policies and procedures among stakeholders
• Provide necessary guidance, direction and support to the maintenance team

Job Requirements:

• Master’s in Mechanical Engineering or equivalent.
• Minimum 10 years of working experience with at least 8 years of supervising plant activities and setting up of plant processes.
• Experience with Slurry technic tunnel boring machine.
• Experience with Slurry treatment Plant management.
• Experience with tunnel by Drill and blast technic.
• Perform in key areas of health and safety, environment and quality
• Definition, sourcing and design review preparatory works for TBM launching and tunnel excavation
• Direct and coordinates equipment assembly, dismantling and relocation
• Strong leadership, communication, and organizational skills.

To assist the Branch’s Chief Compliance Officer to promote, facilitate, implement, monitor and assess compliance with compliance requirements; and to facilitate the identification and management of compliance risks, relevant to the activities of Sun Life.

Preferred skills (heading) / Compétences particulières (titre)

• Able to work independently.
• Pro-active and be a team player.
• Strong analytical abilities and problem-solving skills.
• Good interpersonal skills to work with various stakeholder.
• Fluency in both spoken and written English with strong written skills
• Communicate effectively with people across at all levels in the organisation and with regulators.
• Familiar with the Monetary Authority of Singapore's regulatory requirements and the Personal Data Protection Act

Qualifications (heading) / Compétences (titre)

• Prior working experience in compliance preferably in a financial institution in Singapore
• Knowledge and hands-on experience in compliance.
• Strong knowledge of Singapore insurance and financial advisory related regulations and industry requirements.
• Strong knowledge of Singapore's Personal Data Protection Act.
• University graduate
• At least 6-8 years of relevant working experience

Responsibilities (heading) / Responsabilités (titre)

1. Compliance Program

• Assist the Business Unit Compliance Officer (BUCO) to develop, implement and monitor the risk based compliance plan covering relevant regulatory requirements as well as those under the organisation’s Compliance Risk Management Policy (CRMP).
  
• Implement CRMP baseline activities whilst balancing business priorities with the organisation’s governance, risk management and oversight requirements.
  
• Establish and maintain strong collaboration with other assurance parties and 1st line functions, to embed the three Lines of Defense model, and enhance business ownership of compliance risks.
  
• Assist in the implementation of regulatory requirements / changes in a timely manner.
  

2. Compliance Advisory and Training

• Advise first line functions on relevant compliance and regulatory matters under the CRMP.
• Review and approval of all marketing collaterals and press releases etc.
• Represent the Branch as the compliance subject matter expert in industry associations, and in Corporate / Regional meetings and workgroups.
• Review compliance related training contents (Privacy and Regulatory etc.) and conduct additional training where necessary.

3. Financial Crime

• Assist in the review of High-Risk AML cases escalated by 1 LoD.
• Assist in the review of potential suspicious transaction/s cases highlighted by the organisation’s transaction monitoring system and escalate suspicious cases to the BUCO for reporting purpose.
• Assist in the review potential suspicious transaction/s cases escalated by 1 LoD and escalate suspicious cases to the BUCO for reporting purpose.

4. Projects

• Work with 1 LoD on updating and keeping the regulatory up to date.
• Work with relevant stakeholders on the HuBS One Broker experience project.
• Maintain and upkeep of Personal Data Inventory

A marketing and account manager is required to develop and implement effective marketing strategies to promote the salon's services and enhance the brand visibility. This role involves managing client relationships, overseeing promotional activities, and fostering partnerships to drive customer engagement and loyalty. Additionally, the manger is required to monitor the marketing initiatives, ensure efficient budget management, and stays update with beauty industry trends.

We are currently seeking an experienced iOS Developer based in Singapore, Singapore Location. As an iOS Developer, you will be responsible for designing, developing, and maintaining high-quality iOS applications for our clients.

• Bachelor's degree in Computer Science or a related field
• Minimum of 3 years of professional experience in iOS development
• Proficient in Swift and Objective-C programming languages
• Experience with iOS frameworks such as Core Data, Core Animation, and UIKit
• Strong understanding of iOS design patterns and best practices
• Experience with RESTful APIs and JSON
• Knowledge of version control systems such as Git
• Experience with Agile development methodologies
• Excellent problem-solving skills and attention to detail
• Good communication and teamwork skills

About Us

Zone IT Solutions is Australia based Recruitment Company. We specialize in Digital, ERP and larger IT Services. We offer flexible, efficient and collaborative solutions to any organization that requires IT, experts. Our agile, agnostic and flexible solutions will help you source the IT Expertise you need. Our delivery Offices are in Melbourne, Sydney and India. If you are looking for new opportunities your profile at [email protected] or contact us at 0434189909

Also follow our LinkedIn page for new job opportunities and more.

Zone IT Solutions is an equal opportunity employer and our recruitment process focuses on essential skills and abilities. We welcome applicants from a diverse range of backgrounds, including Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse (CALD) backgrounds and people with disabilities.

Responsibilities:

1. Mentor Executives in the following functions:

(a) day-to-day office operations and ensure that the office is clean, organised and runs smoothly and efficiently.

(b) maintenance of office equipment

(c) ensure office security systems are functioning properly

2. Submit accurate data/information to the Parent Ministry and other government agencies timely.

3. Monitor the receipt of e-invoices to ensure prompt processing.

4. Implement business continuity plans to address corporate risks.

5. Support efforts in promoting sustainability.

6. Coordinate the office renovation project, including:

(a) close monitoring of project timelines

(b) ensure spending within budget

(c) ensure issues and delays are brought to Management’s attention promptly

7. First point of contact for audit queries directed to the Workplace & Procurement team

Requirements:

• At least two years of relevant working experience.
• Good analytical and communication skills.
• Meticulous, innovative and resourceful, with the ability to multi-task.
• Customer-centric and able to work well with multiple stakeholders.
• Some knowledge in Procurement and Facilities Management would be advantageous.

Should you be interested in this position, please contact Terence at +65 9645 4048 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang

Job Requirements:

• As Risk Manager, you are responsible for identifying, analysing, assessing and developing mitigating strategies for the potential risks that could impact an organization’s financial stability, reputation and operations.
• Measure and report the market risk exposure of the firm using a variety of tools including, sensitivity analysis, scenarios, Value at Risk (VaR)
• Product control, produce and report daily P&L and exposures
• Develop, together with trading desk, forward curve of the commodities
• Design market and credit risk policy
• Ensure compliance with the relevant laws, regulations and industry best practices
• Work closely with front and back office relating to shipping and operation matters, trading plans, hedging plans
• Work closely with Chartering teams and asset management to provide risk insights and recommendations for portfolio optimisation
• Develop and implement risk management frameworks, methodologies, and models for portfolio management.
• Work closely with the IT team to identify software needs and develop solutions including CTRM to enhance the risk management
• Plan and conduct risk assessment periodically to ensure risk scorecards are up to date

Candidate Requirements:

• Degree/Masters with strong mathematical inclination
• Minimum 6 years’ experience in a similar role, in a trading environment
• Excellent with numbers, with good problem-solving and analytical skills
• Risk managers need to effectively communicate with stakeholders including senior management, employees, and external partners, to ensure that everyone is aware and aligned
• Experience in drafting and implementation of policies and procedures, and strong understanding of risk framework

Responsibilities:

• The potential candidate will be assigned to manage tenders throughout the procurement life-cycle across spend categories, ranging from technology services, marketing services, professional services, healthcare services, facilities services, etc.
• He/She will also support the internal stakeholders in managing contract to ensure no disruption to the essential services and critical supplies, and optimizing the procurement needs while leveraging on overall purchasing power.
• The role requires the candidate to demonstrate the ability to a) re-market the procurement brand from a transactional focus to one that creates value and delivers results, b) perform market sourcing and pro-actively engage & influence the stakeholders to achieve better sourcing decisions and c) integrate data analytics with business needs to formulate effective sourcing strategies and maximize the return on investment.
• Other responsibilities include a) business partnering in providing succinct and consistent advices to end users to navigate the procurement life-cycle for different procurement approaches, b) leveraging on supplier relationship to gather market leading indicators, new innovations and other important industry insights, c) analyzing the critical contract failure points, identifying key risk indicators and strengthening the risk mitigation plan and d) screening procurement award recommendation prior to seeking approval.

Requirements

• Minimum 5 years of relevant working experience in a fast-paced purchasing role
• Project management, contract management, risk analysis and supplier selection & development skills
• Knowledge of the Government Procurement Instruction Manuals and GeBIZ
• Good oral and written communication skills
• Excellent interpersonal skills to manage different levels of internal stakeholders
• Organised and meticulous
• Independent, pro-active, impactful & resourceful individual with the ability to focus on priorities and deliver in a fast-paced environment

Interested candidates who wish to apply for the advertised position, please email us an updated copy of your resume for a confidential discussion. We regret that only shortlisted candidates will be notified.

Job Code: Ky

PERSOLKELLY Singapore Pte Ltd | EA Licence No: 01C4394

Chan Sau Wah Kenny | EA Reg No: R1106707

More jobs available www.persolkelly.com

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

#SGUnited

Responsibilities:

• Strategic Program Leadership: Take ownership of our clients' strategic initiatives and programs, working closely with senior leadership to define objectives, scope, and success criteria.
• Consultative Approach: Apply your consulting background to provide strategic guidance and insights, aligning programs with industry best practices and market trends.
• Program Planning: Develop comprehensive program plans, outlining goals, timelines, resource requirements, and key performance indicators (KPIs).
• Risk Management: Identify potential risks and issues proactively, developing mitigation strategies and contingency plans to ensure program success.Stakeholder Engagement: Build and maintain strong relationships with senior stakeholders, acting as a trusted advisor and ensuring alignment with strategic goals.
• Resource Allocation: Oversee resource allocation across programs, optimizing the utilization of talent, technology, and budget to maximize program effectiveness.
• Performance Monitoring: Implement robust program performance measurement frameworks, regularly tracking and reporting on KPIs to stakeholders.
• Change Management: Lead change management efforts, facilitating organizational readiness for program implementations and transitions.
• Quality Assurance: Maintain program quality by establishing and enforcing best practices, standards, and methodologies.
• Continuous Improvement: Drive a culture of continuous improvement within the PMO, fostering innovation and the adoption of industry-leading practices.
• Team Leadership: Lead and mentor a team of program managers, providing guidance, coaching, and professional development opportunities.

Requirements / Qualifications

• Bachelor's Degree in Computer Science or Business Administration, or other related field.
• Proven experience (minimum 8-10 years) as a Program Manager in a consulting environment with a focus on strategic initiatives.
• Strong understanding of program management methodologies, tools, and best practices.
• Exceptional analytical and problem-solving skills, with the ability to think strategically and act tactically when necessary.
• Expertise in stakeholder management and the ability to build consensus among diverse groups of stakeholders.
• Demonstrated experience in leading cross-functional teams and driving successful program outcomes.
• Excellent communication and presentation skills, with the ability to convey complex ideas in a clear and concise manner.
• PMP, PgMP, or other relevant certifications are a plus.
• Proficiency in project management and collaboration software (e.g., Microsoft Project, SharePoint, JIRA).
• A strategic thinker with a track record of delivering results on complex and high-impact programs.

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1549345

Triton AI Pte Ltd

License no. 21C0661

• creating, enhancing, and managing the assigned Computer Integrated Manufacturing (CIM) applications and components to ensure their optimal performance and functionality.
• Responsible to provide 24/7 level 2 & 3 support to ensure the eefiecient operation of production lines.
• Involve collecting specifications, creating, implementing, and rolling out new versions of CIM applications, with a particular emphasis on automation solutions for the Equipment Manager system.
• collaborating with other IT teams towards a shared objective of enhancing system response time and availability.

Requirements:

• Diploma in Computer Science or equivalent.
• At least 2 years of experience in Java development, SEMI Equipment Communication Standard (SECS), Oracle SQL, and/or Tibco.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22109628

Job Description:

• Conceptualise innovative campaigns to promote awareness and adoption of Lasting Powers of Attorney
• Develop and implement campaign strategy, creatives, digital content and social media plans to engage key target audiences and nudge desirable behaviour (e.g. spark conversations online, garner wide reach and engagement across all channels and drive action/conversion).
• Manage and track campaign deliverables, budget and performance, working closely with creative and media buy agencies.
• Manage procurement of various services and vendors to support campaign
• Coordinate and follow up with inter-agency workgroup representatives to prepare meeting agenda, presentations, updates, minutes of meeting
• Support other marketing campaigns and PR work as needed to support organisation’s mission to support families as they journey through life

Requirements:

• Singaporean
• Degree
• At least 1 year of relevant experience in Marketing Communications and Graphic Design
• PR/ Media relations (preferred but not mandatory)

Should you be interested in this position, please contact Terence at +65 9645 4048 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang

Responsibilities:

• Lead and execute key procurement strategy.
• Ensure end to end procurement processes & activities to meet the objectives of (i) proper governance, (ii) cost efficiencies and (iii) on time delivery of projects.
• Engage with legal team and users in contract negotiation to ensure timely formation and execution of contract and compliance to corporate governance.
• Validate purchase requirement and issue RFQ/RFP.
• Work closely with stakeholders to ensure purchase requisitions are attended on a timely basis and ensuring proper documentation and approvals.
• Sourcing and selection of suppliers to ensure cost competitiveness, timely project delivery and quality of work.
• Prepare procurement documents, cost analysis, and negotiate with suppliers
• Generate monthly report and trend analysis.
• Support negotiation and contracts closure with suppliers.
• Engage with legal and users in contract negotiation to ensure timely execution of contracts of the projects.
• Proficiency in identification of contract gaps/risk and mitigated approach in contract report.
• Ensure contract governance and compliance.
• Maintain contract documentation and timely contract.
• Ensure strict compliance for Procurement process and policy for sourcing and purchase decision.
• Ensure Fairness & transparency in decision makings.
• Early engagement with stakeholders to ensure purchase requisitions are attended on a timely basis.
• Maintain and update accredited suppliers’ information.
• Periodic supplier Governance meeting with suppliers.

Requirements

• Bachelor’s Degree in business administration or supply chain management with equivalent industry experience.
• Experience of more than 8 years in end-to-end procurement process, preferably in infrastructure industry.
• Strong communication & decision-making skills-ability to manage conflicting interest.
• Effective presentation writing to present procurement reports/presentations to address business
• needs of the intended audience.
• Conduct procurement activities in E-Procurement platform.
• Strong commercial, negotiation and analytical skill with ability to draw big picture.
• Ability to communicate and engage effectively with stakeholder and senior management.
• Experience in MS Office suite, SAP and Ariba.
• Team player given the need to interact with different business units.
• Ability to work independently under tight timelines.

Interested candidates who wish to apply for the advertised position, please email us an updated copy of your resume for a confidential discussion. We regret that only shortlisted candidates will be notified.

Job Code: Ky

PERSOLKELLY Singapore Pte Ltd | EA Licence No: 01C4394
Chan Sau Wah Kenny | EA Reg No: R1106707

More jobs available www.persolkelly.com

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

You will be reporting to Team Head of Premier Banking.
As a Wealth Manager, you need to provide financial services such as strategic planning and management of client’s wealth. Additionally, training and guidance will be provided.

• Active sourcing and acquisition of new clients to achieve Bank goals

• Understand and assess client’s needs so as to offer sound financial advisory through network of insurance providers, investment & foreign exchange specialists to assist clients in making accurate decisions

• Cultivate dedicated and long-term relationship with clients

• Operate in accordance to Bank standards and industry regulatory requirement

• Required to coordinate with other business areas to address client queries

• Providing financial advisory to clients offering wealth management solution including insurance, unit trusts, FX and deposits.
• Take a consultative approach to understand every client's needs and recommending the right solutions to solve their financial problems and achieve financial freedom.
• Cross-selling of full range wealth management products to meet customers’ needs.
• Providing clients with timely information and advice to their financial needs
• To engage customers through branch banking , tele-appointments, customer referrals.
• Cultivate partnerships with segment partners to obtain and provide referrals
• Proactively develop and establish long term relationships with clients and provide good after-sales service to them
• Establish new relationships and manage existing relationship to generate new AUM

Sales Manager

Summary of Responsibilities:

• To manage and ensure timely response to assigned sales leads
• Strong conversion in corporate sales leads
• Achieve sales goals set by management
• Conduct sales activities such as follow up call and hotel site inspection
• Responsible for new bookings and managing existing business blocks in Opera
• Effective communication with conference & event services team to ensure smooth execution of events
• To handle any other duty/projects assigned by Director of Sales and/or Senior Director of Sales

Robust operations and built by good Project Managers. They coordinate people and processes to deliver projects on time, within budget and with the desired outcomes aligned to objectives.

As a Senior Project Manager, you will have to

• Work closely with the account management and production teams to define briefs and manage the status and delivery of new and existing projects
• Take full ownership of a project lifecycle – plan, execute and monitor the project whilst considering triple constraints of time, scope/cost and quality
• Manage creative resources
• Manage quality of output
• Create a schedule for all jobs with reviews of timelines and job statuses with relevant departments, and reschedule projects based on new or changing priorities
• Meet with the relevant departments within the agency (sometimes external vendors) to distribute a brief and delegate tasks
• Manage any change requests in any specifications required during the project delivery phase
• Draft quotations, cost estimates and pitch rate cards following the company’s finance process
• Manage the overall client relationship along with the account management team in accordance to the strategy and goals of the company
• Work with offshore entities, freelancers and external vendors, getting them up to speed on jobs they will assist with
• Able to anticipate risk and propose solutions to problems and knows when to escalate issues upwards 
• Understands targets, and always on a look out for opportunities to cross-sell within the Groupe
• Committed to getting the best work done

As a member of our community

• You believe passionately in the power of creativity to bring change to the world. But you're realistic and have a clear-eyed view of what it will take to get there: not a path you walk alone, but with a group of people putting a diverse range of skills and perspectives to work, towards a common goal
• Your ideas and your voice will be heard, respected and protected with passion. Ideas are not disposable commodities here, they are our most precious assets
• You will be tested, you will be challenged and you will be pushed beyond your comfort zone, but you will equally be supported, encouraged and celebrated. Because the true value of a community is that we bring out the best in each other

As a team member

• Manage and respect internal processes to ensure smooth delivery of the project
• Contribute at all times to the ethos and spirit of the team, facilitating mutual respect and partnership
• Highly organised and works well under pressure
• Flawless project planning and project management skills
• Reliable and a team player
• Strong interest and knowledge in creative solutions
• You have a positive attitude and a passion to make a difference

Sales Manager, Proactive

Summary of Responsibilities:

• Establish lead generation & acquire new accounts to achieve group and FIT revenue goals based on market segmentation and budget
• Achieve performance goals set based on assigned portfolio.
• Ensure total account management of sales portfolio, plan sales activities and set sales priorities to achieve the revenue goals for all segments
• Adopt Collaborative approach with reactive sales team to achieve group & event conversion goal
• Develop account qualifications criteria and use market research to identify priority markets/ accounts and to assure proactive coverage to all major market segments
• Maximizing the use of resources to penetrate new accounts to achieve new business goals
• Weekly update of sales activities and other sales reports as needed
• Develop ongoing relationships with the clients to ensure business continuity
• Involvement in sales related projects and activities as assigned
• Understanding of Job Descriptions, Goals, SOP of Sales Department
• Adhere to established personnel policies and procedures of the hotels
• Participate in development and execution of hotel marketing plan to identify sources of group business to the hotel and establish solicitation programs to maximize sales
• Participate in development of sales action plan to formulate measureable strategy and actions to achieve sales performance
• Monitor forecast & production of own group and FIT segments and identify valley periods of sales emphasis to drive revenue
• Maintain close and open communication with other departments
• Maintain timely communication with Accor Sales Offices, internal & external stake holders & ensure response in a timely & professional manner
• Coordinate communication between Sales and Other Departments to assure awareness of bookings and sales programs
• Maintain timely and responsive communication with accounts and prospects
• Joint service key accounts with Assistant Director of Sales / Senior Director of Sales and ensure continuity in our communications with accounts & to maximize account productivity
• Ensure that all safety , health, security and loss control policies and procedures and government legislation are adhered to
• Comply with hotel and department policies and procedures at all times
• To carry out other duties as and when assigned by the Management of the Hotel

Team Summary

At the heart of Visa’s strategy is looking for new avenues of driving growth at a pace that ensures market leadership and achievement of our business objectives. We have amended our organizational design to align with the key pillars of our strategy more closely by setting up the Commercial and Money Movement team (CMS). This team is responsible for managing payment flows/solutions across i) commercial spend (Visa Commercial Solutions), ii) global money movement flows (Visa Direct and Visa Cross Border Solutions), and iii) government/public sector undertakings (Visa Government Solutions).

What a Visa AP CMS Business Planning and Operations (BPO) Manager does at Visa

The primary focus of this position is to support the head of Strategy, Planning and Operations of CMS in AP with regards to strategic and operational activities to accelerate the growth across CMS entities. This includes, and is not limited to, sales enablement, defining and supporting execution of strategic initiatives and Go-to-Market, managing targets, performance and revenue realisation, and providing executive communication. In this role you will work closely with a wide range of stakeholders in markets, in hub and globally, within CMS and with broader Visa (e.g., sales, HR, finance, marketing, communication, client services, MSA, VCA).

Why this is important to Visa

Your role will support team’s effort on defining, implementing and ensuring successful execution of the strategy to achieve long-term ambition across CMS entities.

Projects you will be a part of:

• Business Performance Management: Assist in refining the business performance management process, monitor business performance (e.g., KPIs dashboard across CMS entities, scorecards, OKR, AANR, pipeline) and support preparation of materials for Visa’s Global and AP senior leadership (e.g., weekly and monthly updates, Quarterly Business Reviews)
• Revenue Realisation Monitoring: Track and evaluate the implementation and revenue realisation of new deals in close collaboration with CMS core and support teams (e.g., Client Services) in market and in hub
• Sales Enablement: Support development and execution of CMS clients segmentation and treatment model, CMS training programs and pitch materials, in partnership with CMS and cross-functional teams (Client Services, Sales, Marketing, Communication)
• Strategic Projects: Help develop strategic initiatives and projects across the region, e.g., opportunity sizing and prioritization, go-to-market definition, multi-year and annual planning, competitive intelligence, inorganic growth opportunities across CMS businesses, thought leadership, etc.

As the world's leader in digital payments technology, Visa's mission is to connect the world through the most creative, reliable and secure payment network - enabling individuals, businesses, and economies to thrive. Our advanced global processing network, VisaNet, provides secure and reliable payments around the world, and is capable of handling more than 65,000 transaction messages a second. The company's dedication to innovation drives the rapid growth of connected commerce on any device, and fuels the dream of a cashless future for everyone, everywhere. As the world moves from analog to digital, Visa is applying our brand, products, people, network and scale to reshape the future of commerce.

At Visa, your individuality fits right in. Working here gives you an opportunity to impact the world, invest in your career growth, and be part of an inclusive and diverse workplace. We are a global team of disruptors, trailblazers, innovators and risk-takers who are helping drive economic growth in even the most remote parts of the world, creatively moving the industry forward, and doing meaningful work that brings financial literacy and digital commerce to millions of unbanked and underserved consumers.

You're an Individual. We're the team for you. Together, let's transform the way the world pays.

The Assistant Food and Beverage Sales Manager is responsible for working to achieve the strategic goals of the hotel, specifically in Food and Beverage outlets sales. Sales segments can be sub-categorized into corporate, social events, weddings, conference services and tours / wholesale. This position is also responsible to follow through on all matters pertaining to F&B events and functions in the hotel as well as the servicing of conference groups.

Primary Responsibilities

Achieves Both Individual and Team Revenue and Profit Goals as Per Budget and Forecast

• Achieves sales objectives and measureable goals set by management in terms of revenue as well as other financial KPIs based on budget.
• Proactive development of new businesses for key accounts and special events, working closely with the room sales and event sales team.
• Establishes close working relationships with existing guests.
• Understands the needs of the ever-changing market.
• Strong conversion in corporate / wedding enquiries.
• Presents hotel’s products and offerings to guest.
• Efficient negotiation and upselling to maximize revenue.
• Ability to innovate with the hotel offerings and creative selling for both outlets and banquet venues.

Focuses on Meeting Planner and Guest Experience

• Ensures the accuracy of bookings, event requirement and restaurant event order at all times.
• Familiarises with the house system. (Opera, Social Tables, Resdiary)
• Timeliness in responding to enquiries from various platforms.
• Uses a Heartist® approach – make the guests Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Focuses on the client experience and is present pre and post events.

Delivery of a Successful Event

• Effective communication among colleagues (inter departments) in a timely manner.
• Evaluates guest satisfaction and encourages continuous work improvement.
• Maintains a good working relationship with external suppliers.

Contributing to the Hotel Goal

• Cross selling of hotel guest rooms, spas, florist and any revenue generating sources to support the hotel’s achievement of its overall revenue goal.
• Active participation in departmental meetings and trainings.
• Identifies and proposes improvement on quality of Events and F&B experiences where necessary.
• Contributes to the hotel’s CSR efforts by supporting the Planet 21 program.
• Upholds the Accor Values in the work nature, increasing stakeholders’ interest.

Senior Sales Manager, Reactive

Summary of Responsibilities:

• To manage and ensure timely response to assigned sales leads
• Strong conversion in corporate sales leads
• Achieve sales goals set by management
• Conduct sales activities such as follow up call and hotel site inspection
• Responsible for new bookings and managing existing business blocks in Opera
• Effective communication with conference & event services team to ensure smooth execution of events
• To handle any other duty/projects assigned by Director of Sales and/or Senior Director of Sales

• To conduct feasibility studies and writing procurement reports
• Estimating and cost planning to include producing and presenting the final cost plan
• Tendering and procuring, including managing the pre-qualification stage, producing the tender list, putting the preliminaries together, tender analysis, producing the tender report and compiling the contractual documents
• Dealing effectively with post contract cost variances and the change control processes, where applicable referring major changes to line manager
• Responsibility for making cost checks and carrying out valuations on larger projects and in all cases ensuring that timely and accurate cost checking and valuation takes place
• Producing monthly post contract cost reports and presenting them to the client
• Inputting into value engineering.  Negotiating and agreeing final accounts
• Interfacing with the client and other consultants, at all project stages
• Assisting in the production of bid documentation
• Identifying ways in which cost management procedures, templates and products can be improved and referring ideas to the appropriate line manager 
• Knowledge management – Ensuring that key information and learning generated from each commission is input into the internal database
• Financial management – Keeping track of the ongoing margin levels
• Process improvement – Identifying ways in which internal systems and processes can be improved and referring ideas to the appropriate line manager

Responsibilities

· Develop and maintain technological infrastructure for Risk Office

· Develop and maintain analytical tools, e.g., for VaR and scenario analysis

· Develop and maintain visualization tools, e.g., using PowerBI

Qualifications & Skills

· Bachelor’s degree or equivalent in computer science / engineering or data science

· Min 10 years of relevant working experience

· Experience of functional testing and system integration

· Experience of Python, Java and relational databases (preferably Postgres)

· Ability to handle large amounts of data of varying frequency and structure

· Experience of data pipeline implementation using ETL tools

· Solid understanding of financial derivatives pricing and risk measurement

· Good written and verbal communication skills

· Ability to work with cross-functional teams

Business Development Manager

(Employee Benefits)

Who are we?

Expat Insurance is a part of the DIOT-Siaci Group, a leading French International company operating in 170 countries around the globe. Established in Singapore since 2009, Expat Insurance is a Broker setup specializes in advising and providing individual and corporate insurance solutions to the Singaporean market across medical, general, and personal lines.

We are a trusted insurance advisor and an award-winning broker, employing 38 local and expat staff we have grown steadily over the years and will continue to do so in 2023 and beyond. We may not be the biggest, but base on our client's reviews, and the recognition we have received, we are definitely one of the best brokers in Singapore

About the Role

Expat Insurance is a respected provider of employee benefits to both local Singaporean employers and foreign companies who have located their operations here in Singapore.

Main responsibility includes acquisition of new business growing the Employee Benefits portfolio. As part of our Employee Benefits team, your responsibility will be to develop and acquire new clients providing the right solution for their employee benefits insurance program.

Key Areas of Responsibility & Focus

· New client acquisition / Business Development

· Provide needs analysis and insurance advice

· Match the client’s needs with required insurance products

· Disseminate product information to clients in a clear, informative and helpful manner sourcing for quotation

· Preparation and Presentation of quotes to prospects, converting them to Clients

· Self-drive your performance and reach your annual New Business targets

· Follow internal processes and report activities through our tracking system.

· Maintain knowledge of market and competitors’ activities and plans.

About You

· You are an ambitious person who is keen to jump in and commit to a new challenge in a growing company.

· You understand and have worked in the insurance industry, preferably in Employee Benefits / Corporate Solutions.

· You have a significant experience in Business Development (>5 years).

· You have terrific Presentation & Communication skills and listen well.

· You are good at planning ahead as well as being hands-on.

· You can plan and manage a tender process.

· You are goal oriented and feel excited working with targets and KPIs.

· You work well in a collaborative team environment.

· You can prioritize work, remain calm under pressure and you are confident with using initiatives.

Experience in the following areas would be a bonus:

· You are currently working in Employee Benefits, at either a Broker or Insurance company.

· Minimum 3 years' experience in a client acquisition or business development role.

· Experience in Insurance or Financial industry.

· Experience in Medical Insurance.

· French as either your first or second language will have an added advantage.

Benefits

· A competitive market salary

· An industry leading staff medical plan

· Agile and flexible working conditions

· Competitive commission scheme

Statutory Board seeking for Executive / Assistant Manager (Events), 1 Year Contract, Up $4.5K

Working Location: Alexandra Road

Working Hours: (Monday – Thursday): 8.30AM – 6.00PM, Fridays: 8.30AM – 5.30PM

Responsibilities:

• Support the full production cycle of SIEW (Singapore International Relations Week) including preparations for the theme launch, speakers invite, registration launch, speakers and sponsors management, supporting organization's liaison, logistical/ administrative work as well as other operational support.

Requirements:

• Recognized Diploma / Degree in any discipline, with at least 1 year of relevant experience
• Highly adaptable, versatile and able to multi-task in a dynamic and changing environment
• Sharp and analytical mind with initiative and drive
• Ability to work independently with minimal supervision, and a good team player
• Good communication and interpersonal skills to interact with a range of stakeholders