Job descriptions

· Manage and maintain full set of accounts

· Prepare financial statements and reports

· Ensure compliance with accounting standards and regulations

· Manage month-end and year-end closing procedures

· Coordinate with external auditors during audits

· Implement and maintain internal financial controls

· Perform general bookkeeping and full set of accounting functions - handle daily operational AP/AR tasks including invoicing, payment, receipts etc.

· Perform monthly reconciliation, reports

· Debts collections - Contact customer to ensure that their payments are made on time

· GST filing

· Prepare monthly sales commission and checking of incentives.

Requirements

· Diploma in Accountancy, or Post Graduate Diploma in a related field

· ACCA qualification (at least Part 2 completed) is highly desirable

· Minimum 2 years of experience in managing full set of accounts

· Proficiency in accounting software, particularly Auto Count Accounting Software

· Strong analytical and problem-solving skills

· Excellent attention to detail and accuracy

General Description of Duties

Primary responsibility of this position is for locating, developing, writing, submitting, coordinating, and financial reporting of grants. Tasks are of more than average difficulty and include conferring with agency personnel to establish the scope, objectives, budget, and implementation schedule to process grant proposals in all disciplines to procure external funding. Coordinate the evaluation, application process and acceptance process of local, state and federal public funding grants, foundation funding opportunities and cooperative agreements. Provides professional and administrative work in researching, identifying, developing, and responding to public and private grant opportunities. Provides grant conformity with laws, stipulations, regulations governing contracts, grant monitoring, program and financial reporting.

Knowledge Skills and Abilities

• Ability to establish and maintain effective working relationships with employees and with representatives of other governmental and endowment related agencies; communicate effectively in preparing oral and written reports.
• Ability to work with and meet required deadlines utilizing time management.
• Ability to efficiently organize, prioritize, schedule and manage daily work activities, tasks and assignments.
• Ability to generate written documentation in an accurate, concise, legible and timely manner as required by the position.
• Ability to conduct research and analytical activities; work independently and as a member of a team with internal and external partners; manage and prioritize projects effectively to meet proposal and reporting deadlines.
• Ability to take grant ideas from personnel and translate into format required by grant agencies; read, comprehend, interpret, and apply grant regulations and proposal guidelines; plan, develop and coordinate grant programs.
• Ability to perform grant-related post award functions, including budget and expense analysis; coordinates grant closeout functions as required; including compliance monitoring, programmatic reports, financial status reports, final reimbursement request, purchase order liquidations, and final reporting.
• Ability to effectively present information and respond to questions from management, staff and others.
• General knowledge of governmental accounting and budgetary procedures.
• Establish a grant file and checklist to ensure compliance with programmatic activities.
• Ensuring Fixed Assets have been identified and inventoried.
• Working knowledge of grants and government funding resources; data sources necessary for developing grant proposals (census bureau, etc.).
• Skill in use of computers and various software including Microsoft Office used to perform daily functions of position.* understand the process flow of grant application

Responsibilities:

• Accountable for day-to-day operational activities in company's systems, to ensure optimum system performance and determine the system strategy for business continuity.
• Review, implement and uphold the effective implementation of IT policies and operations protocols within the company.
• Lead a team of operational engineers to work with outsourced service providers and stakeholders in delivering company's operational objectives e.g. data conveyance, tools updates and maintenance, troubleshooting system issues, .
• Review and plan for systems integration efforts to ensure the company's system is built in an efficient and robust manner towards a high level of maintainability, reliability and availability based on established guidelines and best practices.
• Monitor and ensure that ATFM and Service Desk operations are functional, assist and triage issues.
• Review and ensuring backup solution for company's data and system are in place
• Responsible for ensuring data pipeline in operational state and ensuring data integrity and accessibility.
• Manage application/platform and security incidents, work with various internal teams and vendors to resolve issues on a timely basis to meet SLA, escalating to higher management if necessary. Reporting of incidents, short- and long-term incident resolution plans at appropriate forums.
• Accountable for maintaining and tracking of company's asset inventory management to ensure all assets are accounted for.
• Ensure that Standard Operation Processes (SOPs) are properly documented and complies with audit requirements.

Requirement:

• Degree in Computer Science/Engineering, Information Technology, or in relevant disciplines.
• At least 6 years of working experience in Cloud-based services, IT operations and vendor management
• Proactive and dedicated individual with strong leadership, and multi-tasking capabilities
• Ability to build and maintain relationships with a wide array of people at both junior and senior levels
• Experience in running incident, problem and change management processes.
• Implementing processes as per ITIL framework. – incident, problem and change management, service transition.
• Familiarity with security and access control measures to control privileged access to test and production environment.
• Experience in networking technologies such as WAN, LAN, Network Security, Firewall rules, Load Balancers, VPNs and DNS.
• Knowledge of disaster recovery, system backup and restore
• Experience with cloud-based services (e.g. AWS including including Redshift, EMR, QuickSight, Lambda, Glue, etc) and project management tools (e.g. Atlassian, JIRA) are an added advantage
• Infrastructure as Code (IaC): Familiarity with Infrastructure as Code tools (e.g., Terraform, CloudFormation) for managing AWS resources.
• Cost Management: Ability to optimize costs and manage AWS budgets effectively.
• Database and Data Warehousing: Knowledge of database management systems, data warehousing concepts, and SQL.
• Monitoring and Troubleshooting: Proficiency in monitoring tools (e.g., CloudWatch) and troubleshooting issues in AWS environments.

Roles And Responsibilities:

• Assess current systems to identify opportunities for replacing them with M365 solutions.
• Propose the solution and perform the system replacement (for simple or straightforward solutions).
• Analyze users’ problem statements and use cases, recommending M365 solutions to address the problem statements or use cases.
• Offer advisory services to Company’s employees, promoting the efficient use of M365 tools and applications. Run weekly M365 User Advisory Clinics.
• Actively identify opportunities for streamlined processes and automation using M365 tools.
• Conduct M365 design thinking workshops to enhance user proficiency in M365 tools.
• Serve as the primary point of contact for inquiries on the use of M365 products and educate users on best practices of M365.
• Organize and facilitate knowledge-sharing sessions and user communities to encourage peer-to-peer learning.
• Assist in the development of simple solutions within the M365 environment as needed, including documentations to support tools deployment and usage.
• Create and maintain user-friendly documentation, guides, and knowledge base articles for user self-help and onboarding.
• Manage the Community of Practice (CoP) related to M365 and maintain the M365 Knowledgebase for reference and information sharing. Update educational and training materials in the M365 Knowledgebase.
• Develop proof-of-concept (POC) projects to validate identified use cases and their feasibility.
• Assist in the setup of M365 Center of Excellence.

Requirements / Qualifications:

• Atleast 5 years of experience on M365 suite of products with strong understanding of M365 capabilities and how they can be applied to various business scenarios.
• Technical proficiency to access existing systems, problem statements and use cases. Able to design and implement simple M365 solutions and proof of concept.
• Strong business analysis, ability to translate business needs to technical solutions with M365.
• Excellent communication skills to interact with stakeholders at all levels.
• Strong problem-solving skills to address challenges and find innovative solutions within M365 ecosystem.
• Relevant certifications in M365 and project management creditability

Roles And Responsibilities:

• Assist in the development, documentation, and implementation of governance frameworks, policies, and procedures for M365 services.
• Collect, analyze, and report on key performance indicators (KPIs), metrics, and trends related to M365 service usage, adoption, and satisfaction.
• Develop and maintain dashboards, scorecards, and reports to track service performance, user engagement.
• Support user adoption initiatives by assisting in the development and delivery of training programs, workshops, and resources.
• Coordinate training sessions, events, and communications to promote awareness, proficiency, and utilization of M365 tools and features.
• Gather user feedback and insights to identify training needs, preferences, and areas for improvement in training materials and delivery methods.
• Assist in coordinating change management activities, communications, and stakeholder engagement efforts to facilitate the adoption of M365 initiatives.
• Maintain communication channels, knowledge repositories, and feedback mechanisms to ensure transparency, alignment, and accountability throughout the change process.
• Collaborate with cross-functional teams to address user concerns, resolve issues, and implement corrective actions in a timely manner.
• Develop and maintain documentation, user guides, FAQs, and knowledge base articles to support M365 users.
• Ensure documentation is accurate, up-to-date, and accessible, following organizational standards and best practices.
• Contribute to the development of process documentation, workflow diagrams, and standard operating procedures (SOPs) to streamline operations and enhance efficiency.

Requirements:

• Atleast 5-7 years of implementing governance frameworks, monitoring performance metrics, analyzing user feedback, and driving continuous improvement initiatives.
• Familiarity with Microsoft 365 suite, including SharePoint, Teams, Exchange, OneDrive, and Power Platform.
• Degree in Computer Science or any IT related course
• Ability to work independently and collaboratively in a fast-paced, dynamic environment.
• Strong business analysis, ability to translate business needs to technical solutions with M365.
• Excellent communication skills to interact with stakeholders at all levels.
• Strong problem-solving skills to address challenges and find innovative solutions within M365 ecosystem.

Developing comprehensive communication plans that align with project objectives and stakeholder needs.

•Formulating adoption strategies to ensure smooth transition and acceptance of new initiatives.

•Creating a variety of communication materials, including presentations, newsletters, emails, and intranet content.

•Collaborating closely with project managers, team members, and other departments to ensure messaging is consistent across the organization.

•Coordinating training sessions and developing materials to assist stakeholders in adapting to new processes or technologies.

•Utilizing various communication platforms and tools, such as project management software, collaboration tools, and email marketing platforms, to enhance communication efforts.

•Gathering and analyzing stakeholder feedback on the effectiveness of communication and making improvements based on this feedback and best practices.

Required Work Experience (Brief description of the job-related experience needed to perform the job)

•At least 2-5 years of experience in communication roles, preferably within IT or technology-focused environments.

•Proven experience in supporting communication efforts for large-scale projects or within a PMO.

•Demonstrated experience in developing and executing communication strategies to support change management initiatives.

•Strong background in creating various communication materials such as presentations, newsletters, emails, and intranet content..

•Proficiency with communication platforms and tools, such as project management software, collaboration tools, and email marketing platforms.

•Experience in creating visual aids, such as charts, graphs, and infographics, to convey complex information effectively.

•Proven ability to gather and analyze stakeholder feedback and implement continuous improvements in communication practices.

Requirements

• We are looking for a competent, motivated, and ambitious Business Development Specialist (Corporate) to join our team. If you love finding new business opportunities and managing relationships with existing clients, this job is for you!
• You'll be directly responsible for the maintenance and expansion of our customer base.
• We are expecting you to have skills and experience in sales and in customer service, that you are self-driven and result oriented.

Skills and Qualifications

• Diploma / Degree in Marketing or Business Administration, or Related
• At least 3+ years experience in retailing consumer insights
• Experience in measuring the impact of the implementation, and zeroing in on qualitative & quantitative lessons
• Strong analytical skills – i.e. ability to work “hands-on” with multiple sources of data and information to generate insights and make recommendations
• Proven experience and track record in corporate sales

Role and Responsibilities

• 3+ years of experience as a Sales Account personnel or similar role
• Set and manage sales goals and quotas, Good negotiation skills
• Manage the entire sales cycle
• Critical thinker and problem-solving skills
• Assist in finding prospects and leads
• Identify new sales opportunities
• Identify opportunities to up-see and cross-sell
• Sense of ownership and pride in your performance and its impact on the company’s success
• Good time-management skills
• Great interpersonal and communication skills
• Able to multi-task and work well independently as well as with different stakeholders
• Positive attitude and a keen interest to learn
• Ability to interact with customers, team members, and third parties

Benefits

• There is AWS and CNY bonus

Working hours

• Mon-Fri 9.30am to 6.30pm

Job Summary:We are seeking a dynamic and detail-oriented Product Specialist with a background in Interior Design (ID) and B2C sales. Proficiency in AutoCAD is preferred. The ideal candidate will manage the sales process, conduct product research, and oversee daily operations for a specific brand. This role involves close collaboration with the design team and requires excellent customer service and market research skills.

Key Responsibilities:

• Sales Process Administration: Administer the entire sales process including customer service, product demonstrations, proposal presentations, sales closures, and follow-ups for a specific brand.
  
• Technical Product Research: Assist in technical product research and participate in the review process with the design team to ensure product quality and relevance.
  
• Daily Operations Management: Manage day-to-day operations and activities related to the specific brand, including sales, procurement, aftersales service, and arranging deliveries.
  
• Market Research and Analysis: Conduct market research and analyze customer feedback to identify opportunities for product improvements and future development.
  
• Sales Forecasting and Planning: Oversee sales forecasting, plan and execute promotional events, and manage social media marketing efforts to enhance brand visibility and sales.
  
• Collaboration and Coordination: Liaise with other staff involved in USM sales across related channels to ensure smooth operations and consistent communication.
  
• Ad-Hoc Duties: Assist with any other ad-hoc duties as assigned and required by the company to support overall business objectives.
  

Requirements:

• Preferably have a background in Interior Design (ID).
• B2C sales experience is preferred.
• Proficiency in AutoCAD is preferred.
• Strong organizational and multitasking skills.
• Excellent communication and customer service skills.
• Ability to work independently and as part of a team.
• Strong analytical and problem-solving abilities.
• Experience with market research and social media marketing is a plus.

EA License No: 05C3451

EA Personnel Name: Jess Woon Pei Chyi

EA Personnel No: R23119229

We are seeking a dynamic and experienced individual to join our team in the Specialist Outpatient Clinic Operations role. In this pivotal role, you will provide overall operational management, direction, and leadership for our Specialist Outpatient Clinics, supporting the hospital’s operational readiness, activation, and transition (ORAT) plan.

Key Responsibilities:

• Provide overall operational management and leadership for Specialist Outpatient Clinics.
• Collaborate with stakeholders to develop operational models and workflows aligned with the hospital’s service and care model.
• Co-develop workflow simulations based on various scenarios to test new models virtually and with physical prototypes in the Healthcare Living Lab.
• Plan resource requirements for nesting, hospital pre-operations, and ramp-up phases.
• Manage manpower planning, staff recruitment, and training prior to the hospital’s opening.
• Oversee all operational, manpower, and administrative matters under the purview of Specialist Outpatient Clinics post-opening.

Requirements:

• Bachelor's Degree in any discipline.
• At least 8 years of relevant experience, including 2 years in a managerial capacity managing hospital operations in an acute hospital outpatient clinic setting.
• Excellent communication and interpersonal skills with the ability to engage various stakeholders in a fluid environment and a growing organisation with multi-generational staff.
• Team player, highly motivated, and action-oriented with excellent planning, analytical, and critical thinking skills.
• Ability to work under pressure, adapt to change, and manage challenges.

Join us in shaping the future of outpatient clinic operations and delivering high-quality care to our patients. If you are passionate about healthcare and possess the necessary skills and experience, we encourage you to apply.

EA License No: 05C3451

EA Personnel Name: Jess Woon Pei Chyi

EA Personnel No: R23119229

Work Experience and technical skillset.

a. Candidate must have minimally 5 years of IT Application BA relevant experience i.e. understand solution engineering concepts and methods, and have produced technical application architecture design or specifications.

b. Candidate must have attended related fundamental Cloud Technology (AWS, Azure, etc) trainings.

c. Candidate must have worked on at least one project with practical experience in Agile Methodologies, tools and delivery.

d. Candidate with experience in supporting Mobile and Cloud platforms, Micro-services & Micro-frontend technologies and DevOps with Automated Testing, Continuous Integration, Continuous Deployment experiences will be an added advantage.

e. Candidate with experience in supporting databases (MSSQL, Oracle, Cosmo, Postgres etc), nodeJS, automated software testing will be an added advantage.

f. Candidate with relevant experience in Vendor and Contract Management, Change Management / Service Request Management, Problem / Incident Management will be an added advantage.

g. Candidate with relevant experience in supporting Government Projects will be an added advantage.

General Skillset.

a. Strong analytical, conceptualisation and problem-solving skills.

b. Ability to take a broad, strategic perspective as well as drill deep to understand business needs and challenges.

c. Results and customer oriented.

d. Team player with strong organization and people handling skills.

e. Excellent communication skills, both oral and written, with the ability to pitch ideas and influence stakeholders.

f. Candidate with minimally 2 years of experience in supporting applications operations will be an added advantage.

g. Candidate with relevant healthcare domain knowledge will be an added advantage.

We are looking to grow our team with client-oriented individuals possessing strong technology and project management skills.

Key deliverables include:

• Supporting our agency clients in Asia and Japan in the use of our SaaS products.
• Working with clients and internal teams to improve and promote our SaaS products.
• Working with external vendors, e.g. GDS, airlines, on API connectivity.
• Managing deliverables and timelines on assigned projects.
• Testing and managing roll-out of app releases.
• Conducting demo and training of solutions to end-users.
• Travelling is required.

A good match would include:

· Self-starter with good communication and time management skills.

· Possesses a diploma or degree in computing, engineering or related fields with at least 1-3 years of working experience

· Familiarity with GDS and related technical fields is a plus.

If you are motivated for success and looking to work in a dynamic environment, we invite you to email your CV. Please include your current, expected salary and availability in your submission. All applications will be held in strict confidence.

Job Summary:

We are looking for an experienced Microsoft Power BI Specialist to join our team. The ideal candidate will have a strong background in data analytics and visualization, with a particular focus on using Power BI to create insightful and impactful business dashboards.

This role will involve working closely with various departments to understand their needs and translate them into technical specifications, ensuring data accuracy, and delivering high-quality BI solutions.

Key Responsibilities:

1. Dashboard Development:Design, develop, and maintain interactive dashboards and reports using Microsoft Power BI.
   Create visual reports, KPI scorecards, and dashboards to meet business needs.
   Ensure dashboards are optimized for performance and user experience.
   
2. Data Integration and Management:Connect data sources, import, transform, and model data to create robust data sets for Power BI.
   Develop and maintain data pipelines to ensure data accuracy and consistency.
   Implement and manage row-level security and application security layer models in Power BI.
   
3. ETL Processes:Design and implement ETL processes to collect data from various sources, ensuring data quality and accuracy.
   Automate ETL processes to improve efficiency and reduce manual intervention.
   Monitor and troubleshoot ETL processes to ensure timely and accurate data delivery.
   
4. Collaboration and Communication:Work with business stakeholders to gather requirements and translate them into technical specifications.
   Collaborate with IT and data engineering teams to integrate systems and optimize data workflows.
   Provide training and support to end-users on Power BI tools and dashboards.
   
5. Documentation and Reporting:Document data models, ETL processes, and dashboard designs.
   Maintain technical documentation and user guides.
   Generate reports and conduct analyses to support business decision-making.
   
6. Continuous Improvement:Stay updated with the latest features and updates in Power BI and related technologies.
   Identify opportunities for process improvement and implement best practices in BI development.
   Administer BI governance framework and manage service requests for publishing Power BI reports.
   

Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, Data Science, or a related field.
• Proven experience as a Power BI Specialist or in a similar role.
• Strong proficiency in Microsoft Power BI, including DAX, Power Query, and Power BI Service.
• Experience with data warehousing, data modeling, and database management systems.
• Proficient in SQL and experience with data integration tools (e.g., SSIS, Azure Data Factory).
• Knowledge of scripting languages such as Python or R.
• Strong analytical skills and attention to detail.
• Excellent communication and collaboration skills.
• Ability to work independently and manage multiple projects simultaneously.

Preferred Qualifications:

• Microsoft Certified: Data Analyst Associate or equivalent certification.
• Experience with cloud platforms (e.g., Azure, AWS) and big data technologies.
• Familiarity with other BI tools such as Tableau or QlikView

Responsibilities:

1. Manage the deployment, automation, and maintenance of cloud-based infrastructure.

2. Set up and maintain CI/CD pipelines to automate the process of building, testing, and deploying updates.

3. Implement infrastructure as code (IaC) practices to ensure the platform's scalability, reliability, and resilience.

4. Utilize containerization technologies and configuration management tools (e.g., Docker, Kubernetes) to optimize platform performance.

5. As Assistant of CTO, work very closely with CTO to enhance platform performance, monitor system health, and promptly respond to incidents to minimize downtime.

Qualifications:

1. Expertise in cloud platforms (e.g., AWS, Azure, Google Cloud).

2. Proficiency with configuration management tools (e.g., Docker, Kubernetes).

3. In-depth understanding of continuous integration/continuous deployment (CI/CD) practices.

4. Knowledge of Web3 technologies is preferred.

5. Bachelor’s degree in Computer Science, Information Technology, or a related field.

6. 2+ years of experience in DevOps, cloud infrastructure management, or a related role.

7. Excellent problem-solving skills and ability to collaborate effectively with team members.

Our client, a Maritime Shipping Leader, has an opportunity for a Winner to join the Team as a Digital Marketing and Operations Specialist.

RESPONSIBILITIES:

• Develop a comprehensive digital marketing strategy by thoroughly analyzing internal and external factors, including market solutions, tools, and competitor strategies.
• Manage creative assets and ad content to effectively drive digital marketing activities.
• Establish and enhance an internal digital marketing process, providing support to business owners within the trade and marketing teams.
• Analyze digital marketing performance and evaluate ROI.
• Integrate with the internal CRM platform to maximize the efficiency of digital marketing activities.
• Improve and automate digital marketing processes, leveraging customer-related data for enhanced effectiveness.
• Support other work-related duties as assigned.

REQUIREMENTS:

• Bachelor’s Degree in business, marketing or relevant discipline
• Work experience in digital marketing, yield management, and data analysis is advantageous.
• Familiarity with marketing automation tools such as Marketo and Salesforce Marketing Cloud is preferred.
• Experience handling Paid Media Ads, including Google and social media ads, is preferred.
• Proficiency in Google Analytics and data handling is a plus.

OTHER INFORMATION:

• Location: Central
• Working days: Monday to Friday
• Salary: Salary will commensurate according to experience & qualifications
• Challenging, open, engaging, collaborative and creative environment
• The Company strives to achieve employee satisfaction by providing attractive staff benefits, welfare & training programmes to all staff.

HOW TO APPLY:

If you are a team player, meticulous & organized, and more importantly, believe that YOU CAN MAKE A DIFFERENCE, we would like to hear from you.

Submit your application by emailing a detailed copy of your updated Resume in MS Word Format to Janelle Kow Jing Qi (EA Personnel Reg. No. R2199017, Achieve Career Consultant Pte Ltd EA Licence No. 05C3451) by clicking the “Apply Now” or contact Janelle at [email protected]for a confidential discussion.

Please indicate the below information in your resume:

· Current & Expected salary

· Reason(s) for leaving

· Notice Period / Availability to commence work

YOUR SUCCESS IS OUR ACHIEVEMENT!

Notice:

We regret that only short-listed candidates will be notified. All applications will be treated with the strictest confidence.

By submitting any application or resume to us, you will be deemed to have read & agreed to the terms of our Privacy Policy, and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration, and for our marketing EDMs which you may opt out by unsubscribing in the mailer. You may refer and access our website at www.achievegroup.asia/privacy-policy/for more information.

Cessation of Collection of full NRIC Numbers:

In compliance with the Personal Data Protection Act and commitment to protect candidates’ personal data, Achieve Group will cease to collect, process or use full NRIC numbers during our screening and job application process.

Kindly ensure your resumes provided to us does not contain your full NRIC number and full home address during your job application

A. Overall Purpose Of The Job (Brief description of the primary purpose of this position)

The Communication Specialist at the PMO is tasked with managing and optimizing the flow of information to support project success. This involves developing comprehensive communication plans, adoption strategies, and creating a variety of content such as presentations, newsletters, and emails. The role is crucial in simplifying complex information through visual aids and implementing communication strategies that aid in change management.

In addition to content creation, the specialist coordinates training sessions, collaborates across departments for consistent messaging, and utilizes various platforms to enhance communication efforts. They are also responsible for analyzing feedback for continuous improvement, managing multiple work streams for smooth project delivery, and supporting strategic initiatives like Win10 to Win11, Data Classification, and Mobile Security etc.

B. Key Responsibilities (Critical responsibilities and skills of this position, listed in order of importance)

• Developing comprehensive communication plans that align with project objectives and stakeholder needs.
• Formulating adoption strategies to ensure smooth transition and acceptance of new initiatives.
• Creating a variety of communication materials, including presentations, newsletters, emails, and intranet content.
• Implementing communication strategies to support change management, making sure stakeholders comprehend the changes and their effects.
• Collaborating closely with project managers, team members, and other departments to ensure messaging is consistent across the organization.
• Designing visual aids like charts, graphs, and infographics to effectively communicate complex information.
• Coordinating training sessions and developing materials to assist stakeholders in adapting to new processes or technologies.
• Utilizing various communication platforms and tools, such as project management software, collaboration tools, and email marketing platforms, to enhance communication efforts.
• Gathering and analyzing stakeholder feedback on the effectiveness of communication and making improvements based on this feedback and best practices.
• Managing multiple work streams and priorities to guarantee seamless project execution.
• Providing strategic communication support for key initiatives, including system upgrades (e.g., from Windows 10 to Windows 11), Data Classification, and Mobile Security enhancements.

C. Job Profile

Required Work Experience (Brief description of the job-related experience needed to perform the job)

• At least 5-7 years of experience in communication roles, preferably within IT or technology-focused environments.
• Proven experience in supporting communication efforts for large-scale projects or within a PMO.
• Demonstrated experience in developing and executing communication strategies to support change management initiatives.
• Strong background in creating various communication materials such as presentations, newsletters, emails, and intranet content.
• Experience working closely with project managers, team members, and other departments to ensure cohesive and consistent communication.
• Proficiency with communication platforms and tools, such as project management software, collaboration tools, and email marketing platforms.
• Experience in creating visual aids, such as charts, graphs, and infographics, to convey complex information effectively.
• Proven ability to gather and analyze stakeholder feedback and implement continuous improvements in communication practices.
• Experience providing communication support for strategic IT initiatives, such as system upgrades, data classification projects, or security enhancements.

As we continue to grow our business, we are looking for a dedicated professional to join our team and play a crucial role in managing the fit and proper assessments for new agents and client advisors within our consumer distribution division.

Responsibilities:

• Responsible for conducting thorough fit and proper assessments under the Representative Notification Framework (RNF).
• Evaluate each candidate's suitability, making informed recommendations, and escalating any adverse findings for further review.
• Keen attention to detail ensuring all candidate documentation is complete and accurate.
• Key point of contact for candidates, hiring managers, and internal stakeholders, addressing any missing information or supporting documents required for due diligence checks, discussing funding schemes, and coordinating the signing of Agency Agreements.
• Conduct periodic reviews and checks, including quarterly reviews of representatives under enhanced monitoring, daily credit monitoring of representatives' financial statuses, and annual self-declarations from representatives.
• Support other Distribution Support functions, such as handling reference check requests, granting sales authority, and managing audit requests related to fit and proper assessments.
• Regularly review processes to streamline and ensure their relevance.

Requirements:

• Excellent communication skills will be essential in providing regular statistics and reports to our Distribution Channels about candidate and representative appointments.
• Minimum 3 years of experience in Distribution Support, particularly within the MAS Representative Notification Framework.
• A degree or diploma in any discipline is required, along with proficiency in Microsoft Office applications such as Excel, Word, and PowerPoint.
• Highly organized, focused, and able to work under tight timelines and pressure.
• Independence, self-drive, and a results-oriented mindset are essential, as well as meticulous attention to detail and strong interpersonal skills to influence stakeholders effectively.

Roles And Responsibilities

1.Governance Framework Implementation:

- Assist in the development, documentation, and implementation of governance frameworks, policies, and procedures for M365 services.

2. Performance Monitoring and Reporting:

- Collect, analyze, and report on key performance indicators (KPIs), metrics, and trends related to M365 service usage, adoption, and satisfaction.

- Develop and maintain dashboards, scorecards, and reports to track service performance, user engagement.

3. User Adoption and Training Support:

- Support user adoption initiatives by assisting in the development and delivery of training programs, workshops, and resources.

- Coordinate training sessions, events, and communications to promote awareness, proficiency, and utilization of M365 tools and features.

- Gather user feedback and insights to identify training needs, preferences, and areas for improvement in training materials and delivery methods.

4. Change Management Coordination:

- Assist in coordinating change management activities, communications, and stakeholder engagement efforts to facilitate the adoption of M365 initiatives.

- Maintain communication channels, knowledge repositories, and feedback mechanisms to ensure transparency, alignment, and accountability throughout the change process.

- Collaborate with cross-functional teams to address user concerns, resolve issues, and implement corrective actions in a timely manner.

5. Documentation and Knowledge Management:

- Develop and maintain documentation, user guides, FAQs, and knowledge base articles to support M365 users.

- Ensure documentation is accurate, up-to-date, and accessible, following organizational standards and best practices.

- Contribute to the development of process documentation, workflow diagrams, and standard operating procedures (SOPs) to streamline operations and enhance efficiency.

Requirements / Qualifications

• Familiarity with Microsoft 365 suite, including SharePoint, Teams, Exchange, OneDrive, and Power Platform.
• Ability to work independently and collaboratively in a fast-paced, dynamic environment.
• Strong business analysis, ability to translate business needs to technical solutions with M365.
• Excellent communication skills to interact with stakeholders at all levels.
• Strong problem-solving skills to address challenges and find innovative solutions within M365 ecosystem.

Job Descriptions

• Handle the full Spectrum of HR
• Responsible for end-to-end recruitment processes, including employee on-boarding / off-boarding activities
• Check staff attendance and overtime
• Process MOM work passes applications, renewals, and cancellation matters for foreign workers
• Ensure accurate and timely delivery of monthly payroll processing, CPF submissions, IR21, IR8A
• Involving in performance appraisal and annual increment exercise
• Handling staff disciplinary issues and grievances
• In charge of all expenses and medical claims
• Prepare employment-related contracts
• Support training administration
• Renew yearly insurance and claims
• Maintain system accuracy of HRIS and foreign records with MOM
• Prepare and submit MOM surveys
• Oversee leave procedures, including monitoring leave balances and approving leave requests.
• Establish strong working partnerships with different Business Units in providing first-line support in all HR-related matters
• Support and manage employee relations and the communication process
• In charge of admin-related jobs
• Any Other Ad-Hoc task to assist.

Requirements:

• At least 2 years of HR experience
• Strong knowledge of HR management and HR policies
• Experience in employee relations and payroll processing
• Understanding of HR regulations and compliance
• Effective communication and interpersonal skills
• Ability to work collaboratively and independently
• Attention to detail and strong organizational skills
• Ability to handle confidential information professionally
• Relevant certification in HR is a plus

Job Description

• The candidate should be familiar with the Singapore AEC (Architecture, Engineering & Construction) industry.

• The candidate shall have sales experience with the main contractor, sub-contractor, Consultant, Archi firm, etc.

• The candidate will be involved in selling BIM services (such as On-Site BIM modelling services) and digitalization products (such as digitalization platforms).

• In-depth knowledge of our BIM products as well as other BIM products in the Singapore AEC market while liaising with clients and would be advantageous.

• Make appointments and demonstrate our excellent BIM software presentations for customers.

• Develop and acquire new customers from our target market segment (Main contractors, sub-contractors, M&E contractors, and QS Consultants) and your own resources over the telephone, e-mail, and outdoor visiting.

• Provide pre-sales our BIM software consultant and after-sales support for our BIM software implementation.

• Provide sales and basic service support to identify potential clients and develop new accounts.

• Excellent negotiation and follow-up skills.

• Generate weekly sales reports and budget projections for management.

Requirements

• Good knowledge in the AEC industry, especially BIM/digital technology for contractors, consultants, and building owners in Singapore.

• Preferably with AEC industry-experienced candidates.

• Diploma/Degree Holder in the Built Environment Sector.

• With a minimum 4 years of sales or B2B experience in the AEC industry.

• Take the initiative to understand the in-depth knowledge of our BIM products as well as other products in the market while liaising with the client.

• Proficiency knowledge in Microsoft Office and Excel.

• Highly sales-driven and confident self-motivated.

• Proactive and able to work independently.

• Practice integrity and high dedication.

• Excellent interpersonal, communication and presentation skills

Job Description

• Prepares and modifies detailed and production drawings (Tender / Construction Drawings)
• Prepare Drawings using AutoCAD
• Prepares 2D and 3D presentations / design drawings
• Finalizing AutoCAD models.
• Ensuring technical and design meet required Singapore’s established standards
• Co-ordinate with consultants, project team and sub-contractors on issuing of drawings

Requirements

• Minimum Nitec/Diploma in Building Drafting/Engineering or equivalent certificate
• At least 2 Year(s) of working experience in the related field
• Proficient in AutoCAD
• Experienced in LTA, MRT projects, Interior Design, Architectural Drawings, Building Projects,
• Competency in BIM/Revit will be a plus

JOB DESCRIPTION

· Responsible for generating new business in the Facilities Management of Buildings/Infrastructures.

· Form and build relationships with new and existing customers including developers, facilities owners and FM companies.

· Form and build relationships with new and existing technology solution partners.

· Responsible for meeting targets/KPIs set out by management on a monthly/quarterly basis

· Work closely with other relevant departments to assess clients’ needs and propose solutions to meet these needs.

· Work closely with marketing to sell the benefits of our unique range of products and packages

· Support branding and business development in new domains or markets.

· Create a sales pipeline, working from prospect lists, cold calling, networking and conducting independent research.

· Attend industry functions such as trade shows, conferences and webinars and provide feedback on market trends, opportunities for businesses and partnerships.

Job Requirements:

· Diploma/Degree holders in related disciplines

· Candidate must have strong sales/business development skills and should have experience in the construction industry. Experience in Facilities Management will be an advantage

· Possess at least 2 years of working experience in sales/business development.

· Possess good interpersonal skills

· Good communication, written and presentation skills.

· A proactive attitude and ability to work independently or within a team

· Desirable requirements:

· Knowledge of AEC Software and BIM technology

· Knowledge and/or interests in IoT, AI, ML and Computer Aided FM systems.

· Proficient in Microsoft word, Excel and Power point

Who We Are

As Singapore's first institute for lifelong learning, the Singapore University of Social Sciences (SUSS) champions inclusivity to bring education to all and ensure that they are given equal opportunities to develop to their fullest potential in our diverse learning environment. We advocate for the same for our people. We believe everyone should have equal opportunities and develop to their fullest potential in their careers. Embark on an exciting lifelong journey with us in making a positive difference in your career and serving our society.

The Institute for Adult Learning (IAL), an autonomous institute of the Singapore University of Social Sciences, is at the forefront of building capabilities and continuing professional development for an effective, innovative and responsive TAE sector. We invite adult learning practitioners who are proficient in curriculum development to join us.

For more information on Singapore University of Social Sciences and Institute for Adult Learning, please visit www.suss.edu.sg or www.ial.edu.sg.

About The Role

The successful candidate will report to the Head of Curriculum Development with the following responsibilities:

• Provide Educational Technology guidance and expertise for instructors (Adult Educators), particularly in using the Learning Management System.
• Work collaboratively with the learning designers to design, develop, and deliver Educational Technology initiatives that align with the institute’s mission.
• Works with vendors to manage and resolve complex issues with learning and collaborative technologies.
• Support Educational Technology use through advising, collaborating, and training of Adult Educators both in and out of the classroom.
• Provide support for educational technology devices, systems, and content.
• Evaluate the effectiveness and sustainability of current and future uses of Educational Technology.
• In partnership with and propose new ways to enhance teaching and learning, promote innovation, and foster purposeful, meaningful, and creative integration of technology.
• A liaison with Division Heads to ensure seamless coordination of technology tools supporting curriculum, instruction, and assessment.
• In coordination with the institute’s policies and procedures, promote continued development and use of current technology standards.
• Assess leaners’ educational needs and matching those needs with appropriate technologies
• May be called on to perform other responsibilities as appropriate and as assigned based on ongoing organizational needs and strategic direction

Job Requirements

• Bachelor's degree (or equivalent work experience) in IT or related field of study
• Experience with Apple products (e.g. MacBooks, iMacs, and iPads)
• Experience with Google Chrome and Chrome OS devices
• Experience with G Suite Education (e.g. Docs, Sheets, Slides, Forms)
• Experience with Training Management Systems(TMS)
• Experience with academic computing initiatives such as learning management system implementations, and school information systems implementations
• The position is based in IAL’s premises at Lifelong Learning Institute in Paya Lebar.

What Do We Offer

At SUSS, we advocate the Spirit of Learning and pride ourselves as lifelong learners. You will gain access to various learning platforms and plenty of development opportunities to support your growth in a meaningful career!

Besides that, you will also get:

• Competitive Pay Package
• Hybrid Work Arrangement (Subject to Job Role)
• Medical Benefits
• Flex Benefits
• Family Care Leaves
• Volunteer Service Leaves
• Wellness & Recreation Activities
• Lifelong Learning Opportunities
• Career Development Opportunities through Internal Job Postings and Transfers

Ready to play ?

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• Provide basic technical support to employees such as troubleshooting
• Maintaining IT assets
• Handling enquires and administrative duties
• Liaising with vendors and support coordination of company events
• Any other adhoc duties as assigned

Requirements:

• Min Nitec in related industry
• Fresh Graduates are welcomed
• Training provided
• Proficient in Microsoft Office applications
• Working Hours: Mon-Fri (8.15am-5.30pm)
• Location: Kallang
• Salary: Up to $2500
• Able to start work immediate or on short notice

How to apply:

Interested applicants kindly state your expected salary, last drawn salary and starting date.

We regret to inform that only shortlisted candidates will be notified.

Log on to www.e-cruitteam.com.sg for more job opportunities!

EA Personnel: Teo Kai Xin, Joey

EA Reg ID: R23114229

EA Licence No.:19C9603

Basic IT knowledge

Contact Centre Experience

Customer Service Skills

Ability to Multitask

Ability to handle difficult customers

Ability to draft professional email respond back to customer

Familiar with smart TV operation and handphone application (download application/ install/ uninstall)

Familiar with internet surfing on the PC

Basic troubleshooting of PC and software

Willing to work on weekends and Public Holiday

Working hours 8:30am to 8:30pm / 1pm to 1am

Rotating shift (2 days work 2 days off)

Working location at Kaki Bukit office

Must be able to converse in Mandarin (to communicate with Mandarin speaking callers)