• Marine & Offshore industry
• Basic $2500 - $3500
• 5 days (8.30am – 6.00pm)
• Location: Penjuru Lane
• 2 ways transport from Jurong East, CCK, Serangoon, Bishan

Responsibilities

• Responsible for full spectrum of the supply chain including purchasing process (sourcing, quotation enquiry, price negotiation, placement of orders and delivery arrangement), logistics coordination and management and inventory monitoring.
• Issue purchase orders (PO), updating inventory receiving and issuance, receiving purchase orders, suppliers' invoices verification as a backup function, and liaising with Finance Team
• Analyse inventory and implement solutions to improve inventory turnover.
• Ensure the smooth supply chain operations of the company, identifying gaps and inefficiencies in current processes, and implementing process changes and improvements to improve productivity, quality, and efficiency.
• Logistics coordination for timely arrival of components and expediting orders with planning.
• Sourcing suppliers and purchase electrical equipment, spare parts, and other electronic components.
• Manage inventory levels to ensure adequate supply without excessive stockpiling and conduct stock take semi-annually.
• Identify and implement opportunities for cost savings and process improvement in the procurement function.

Qualifications

• Min Diploma in business/ supply chain management or other related field.
• At least 1 year of experience in procurement/ purchasing.
• Experience in freight forwarding will be an added advantage.

For consideration, kindly submit your CV by clicking “APPLY Now”

**Only shortlisted candidate would be notified**

EA Reg. No: R23114214 | Chloe Tan

Basic Functions:

• Assist in maintaining company’s compliance to quality management system established.
• Responsible in monitoring the calibration and maintenance program.
• Ensure that ISO 13485, In-vitro Diagnostics Directive 98/79/EC, IVDR 2017/746 and 21 CFR Part 820 Quality System Requirement, MDSAP (Medical device Single Audit Program) are properly implemented and maintained at all levels.
• Establish and maintain proper document archiving and control system.

Duties:

• Assist in maintaining company’s compliance to quality management system established.
• Assists in internal and external audits.
• Responsible in handling the corrective and preventive action system and its sub-system (i.e. Nonconforming product and internal audit).
• Ensure that proper document control procedure and system is implemented for Product Specifications, Operation Manuals, Standards, Drawings and all quality related documents.
• Control and compile Production / QC Master Batch Records and ensure that the Quality Records Master List is updated. Together with the Documentation Center, ensure that all documents submitted and/or generated are archived.
• Co-ordinate, review, collate, update and issue all quality-related documents to relevant personnel.
• Prepare necessary documentation (e.g. Certificate of Analysis and Certificates of Origin) to support shipment of products overseas.
• Control and compile Production / QC Master Batch Records and ensure that the Quality Records Master List is updated. Ensure that all documents submitted and/or generated are archived.
• Receive Production / QC Records and all quality related documents and ensure that proper document archiving and control system is implemented.
• Ensure that all documents submitted and/or generated are archived.
• Compile and ensure that the Quality Records Master List is updated.
• Perform other duties as assigned.
• Support the projects of material qualification
• Any other duties as and when assigned.

Minimum qualification Requirements

Ability to:

• Demonstrate the use of all equipment, materials, and techniques relevant to job performance, execute and maintain pertinent validation protocols as required and maintain quality standards.
• Establish quality assurance system and undertake systems / product / process validation

Knowledge of: Various quality control/process control requirements, quality management system and documentation relating to biomedical and /or IVD products. Technical terminology used in the laboratory, assigned scientific techniques and knowledge of QC procedures governing a number or basic laboratory operations.

Education: Basic Science Degree

Experience: No prior working experience is required for Executive position. At least 3 years of relevant working experience for Senior Executive position.

Job Summary:

We are looking for a talented and committed HR Executive who have good payroll experience. The incumbent is responsible for all payroll matters for the Singapore entities. Apart from payroll, you may be tasked to assist in other areas in the HR Department.

Responsibilities:

• Responsible for full spectrum of the payroll function, ensuring payroll accuracy and timeliness

• Engage and provide sound advice to employees on all payroll-related matters which include payroll-related issues.

• Prepare necessary HR or payroll reports as required

• Ensure conformance to all relevant statutory and employment law requirements

• Any other tasks as assigned

Qualifications:

• Minimum Diploma in human resource or related disciplines

• Minimum 3 years of experience in processing payroll

• Demonstrated competence in handling full spectrum of payroll work

• Attention to detail and good judgement

• Knowledge: Good understanding of Employment Act and Manpower Laws

• Problem-solving: You must be comfortable working with business leaders and managers to address payroll issues

• Intellectual curiosity and empathy: you must have a desire to learn all aspects of the business

• Systems: Familiar with SAP SuccessFactors or payroll processing

• Can-Do Attitude: You are confident and willing to deal with problems or new tasks

1. Salary up to $5k
2. Working Location Aljunied
3. AWS + Bonus

Responsibilities

• Responsible for monitoring of day-to-day accounting operations related issues
• Accurate & timely submission of financial & management reports in accordance with Company and Corporate deadlines.
• Strong in reporting and ensure accuracy and timely submission of local and overseas subsidiaries’ monthly reports to Head Office
• Guidance and supervision of finance team.
• Liaise with external auditors, tax agent, bankers
• Any other related projects/duties which not indicated above will be assigned by the superior from time to time.

Requirements

• Degree in Accounting or ACCA. (CPA added advantage )
• Minimum 10 years of working experience in full set accounting.
• Proficiency in MS Office, especially in MS Excel.
• Proficiency in Accounting Software , Oracle and /or Hyperion Added advantage
• Effective communication skills.
• Strong leadership skills and analytical skills.
• Meticulous and attention to details.
• Good team player and independent.
• Able to follow up and coordinate with inter-department

For consideration, kindly submit your CV by clicking “APPLY Now”

**Only shortlisted candidate would be notified**

EA Reg. No: R22090617 | Zhao Zi Yuan (Anna)

Job Description

• To provide excellent customer service and product knowledge to the customer.
• Responsible for the daily operation, merchandising, sale, stocking, issuing invoices and display of the parts.
• Manage and control parts and warehouse material inventory, ensuring monthly stock take conducted and tally with system quantity.
• Coordinate with various departments on procurement requests.
• Sourcing for new suppliers for various materials.
• Assist to liaise for office maintenance servicing.
• Maintain CCTV Database.
• Any other Ad-hoc duties.

Job description

Tired of staring at drab office walls?

Looking for a career change?

Want to be part of a dynamic and trendy industry?

Or maybe just fancy getting a nice tan AND get paid for it?

If you answered yes to any of these questions, you might be just who we're looking for!

We are Singapore's largest garden center, and we're looking for good people to join our growing team of customer service associates!

JOB DESCRIPTION:

· Assist retail customers in buying their latest plant babies or gardening products

· Help wholesale customers fulfill their supply requirements

· Answer customer queries like a PRO

· Learn all about plants and plant care; ID plants and watch as you get elevated to god-like status among your plant-loving friends

JOB REQUIREMENTS:

- Good attitude

- Energetic

- Willingness to learn a brand-new industry

- Proficient use of English (written and spoken)

- Basic IT literacy

- Able to work outdoors (there'll be lots of suns and some rain!)

- Physically fit, some heavy lifting is required

- Must not be afraid to get your hands dirty

The PAYOFF:

- Career progression for the right candidates

- After learning the role, candidates may progress to other departments based on your aptitudes and interests

- Compensation package will be commensurate with experience

**Interested candidates please apply with your CV and cover letter. We regret that only shortlisted candidates will be contacted.

**compulsory to work on one weekend day (either Saturday or Sunday)

Job Description

► Mon-Fri 9AM – 6PM, Sat 9AM – 1PM (Alt)

► West

► Basic up to $5000 + Allowance + Quarterly Incentive

Job Responsibilities

• Identifies business opportunities by identifying prospects
• Sells products by establishing contact and developing relationships with prospects, recommending solutions.
• Maintains relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements.
• Identifies product improvements or new products by remaining current on industry trends, market activities, and competitors.
• Prepares reports by collecting, analyzing, and summarizing information.

Job Requirements

• Minimum 2 years of relevant experiences
• Experience working in FMCG industry

For consideration, kindly submit your CV by clicking “APPLY NOW”

*Only shortlisted candidates would be notified**

MTC Consulting Pte Ltd | 15C7752

EA. Registration No.: R1326597 | Oh Jia Qi, Doreen

Responsibilities:

• To assist in all classes at the Centre
• To assist the class teachers in preparation, follow-up and teaching
• To assist in course preparation
• To supervise informal activities
• Other adhoc duties

Requirements:

• Full time position (Mon - Fri)
• Working hours: 8 am to 5.30 pm
• Min 5 'O' levels with at least B4 in English
• Excellent spoken and written English
• Early childhood experience will have an added advantage
• Positive, energetic and a good team player
• Those undergoing training may apply

Job Description

• Generate sales revenue of steel material to the construction industry in Singapore and neighbouring countries.
• Process good market intelligence, able to monitor market and competitors’ products.
• Co-ordinate projects to ensure smooth running of project deliveries and act as appoint of contact with clients, consultants, architects, and contractors.
• Liaise with sales, customers, and vendors regarding all delivery issues ( technical, logistics, etc)
• Carry out other ad hoc duties as per assigned.

Requirements:

• Minimum “O” level or higher
• Prior sales experience in steel from Construction/manufacturing sector is essential.
• Good communication skill (verbal/written)
• Good knowledge in MS Office.
• Mature, well-organized and a good team player
• Able to work under pressure and meet tight deadlines.
• Possess a Class 3 driving license with own vehicle is a plus.
• Immediate availability is preferred.

Responsibilities:

· To perform commercial duties (costing and sales) for maintenance works involving clients’ vessels and assets

· Prepare accurate, realistic and timely quotations & costing for enquires/jobs requests from clients

· Prepare accurate, complete and detailed invoicing

· Initiate sales transfer to main yards upon receipt of payment notification from customers

· To match ES PO with ERS invoice number against IDOC for sales collection under Clients’ projects.

· To source and negotiate competitive quotation for specialist jobs and complex works.

· To liaise job quotation between owner’s rep and yard personnel

· Prepare monthly contract-out jobs status on maintenance order

· To register new subcontractor into the system and update the status when necessary.

· To generate subcontractor’s work order upon PO confirmation from customer

Requirements:

• Diploma or Degree in Marine or Mechanical Engineering
• Preferably 1 years working experience in marine related industry
• Experience in cost estimation and analysis for new ship repair projects will be advantageous
• Experience in subcontracting is advantageous
• Familiar in negotiation with subcons and vendors for specialized and complex repairs works
• Good interpersonal, organizational and computer skills
• Ability to multi-task and work under pressure
• Meticulous and comfortable with large amount of admin work

Other Information:

• Location: Tuas Road
• Company Transport Provided Islandwide
• 5 days work week
• Working Hours: 7.25am-5pm

IT Support Senior Engineer

Working hours: Mon – Fri (8.30am - 5.30pm)

Must: Candidates must be comfortable to deposit their mobile phone at their respective locker during working hours. (Landline will be provided at their workstation).

Skills & Capabilities:

• Able to support end-user computer devices (PC & mobile), office devices (printers, AV equipment), and peripherals.
• Knowledgeable and experienced in supporting Microsoft windows & office suite.
• Experience in working in an ITIL-driven environment and working knowledge of ITIL principles and processes with strong knowledge of incidents, change and configuration management and adherence processes, best practices, and policies.
• Experience in working in a team-oriented, collaborative environment & large-scale multinational environment (preferred)
• Analytical and problem-solving abilities with keen attention to detail
• Strong customer service orientation
• Strong verbal and written communication skills in local language and proficient in English (verbal & written)
• Self-directed work style with the ability prioritizes work activities and communicate politely, clearly, and effectively in support of internal customers on technical matters.
• Good understanding of Network & Infrastructure technologies (servers, storage, switches, routers, patching) and be able to provide support as guided by professional engineers or specialist.
• Ability to supervise a small team of junior engineers, guide and point of escalation for difficult or complex problems.
• Ability to identify systemic issues, continuous improvement opportunities, potential issues and raise to management.
• Ability to take on end user support and infrastructure project work support.

Expected Qualification & Work Experience

• Diploma or equivalent professional education in Information Technology or related
• At least 5 plus years of related working experience

Transport Detail:

There will be company shuttles bus from Jurong East MRT station to both sites.

Accountant Executive

Job Scope:

We are a growing SME and seeking a dynamic candidate to fill the role of Finance and Administrative Assistant, the ideal candidate will be responsible for a diverse set of tasks encompassing basic accounting, GST reporting, financial duties, and providing administrative support. The role also involves actively assisting the sales team with technical and commercial proposals, as well as ensuring the efficient housekeeping of project files.

Key Responsibilities:

Basic Accounting:

Maintain accurate and up-to-date financial records.
Process accounts payable and receivable transactions.
Prepare and Process Invoicing / Purchasing Order
Reconcile bank statements and monitor financial transactions.

GST Reporting:

Prepare and submit GST reports in compliance with regulatory requirements.
Stay informed about changes in GST regulations and implement necessary adjustments.

Financial Duties:

Assist in the preparation of financial statements.
Conduct financial analysis and provide insights to support decision-making.
Collaborate with management to develop and manage budgets.

Administrative Support:

Provide administrative support to ensure efficient office operations.
Manage and organize project files, ensuring accessibility and completeness.
Handle general office tasks, including answering phones, managing emails, and coordinating appointments.
Manage office supplies and equipment.

Assisting Sales / Project Team: (Ad-hoc)

Collaborate with the sales team to create technical and commercial proposals.
Compile necessary documentation for proposal submissions.
Ensure accurate and timely completion of proposals to meet deadlines.

Prepare shipping documents in coordination with logistics and sales teams.
Coordinate with vendors for timely and accurate shipment details.
Ensure compliance with international shipping regulations.
Tracking milestone payment & delivery schedule

Job responsibilities:

· Assist with day-day operations in Administrative and HR department.

· Responsible for monthly processing and submission of payroll and reports.

· Preparing necessary HR documents for hiring, disciplinary handling, exiting, promotion, etc.

· Ensure timely verification of timesheets and submission of payroll, CPF, Tax clearance, etc.

· Administration of NS, maternity, childcare, paternity and insurance claims, etc.

· Handle clearance for resignation/termination/dismissal.

· Maintain accurate HR database and up-to-date employees records.

· Ad-hoc duties as and when assigned.

Requirements:

· Diploma / Degree

· Preferably with hands-on experience with Infotech

· Familar with Employment Act

· At least 5 years of HR working experience

Job Description

The role will provide administrative and secretarial support to the Nanyang Business College’s management team; and offices of the Deputy Dean, Associate Dean (Faculty) and Corporate Services.

Job Description

Administrative Support

• Provide support for projects, events and college-wide initiatives.
• Assist with internal and external stakeholder coordination and communication.
• Coordinate faculty recruitment, special projects and new initiatives.
• Provide support for faculty matters such as faculty data, recruitment, promotion and tenure.
• Provide support to the College’s administrative functions and services with a focus on process, documentation and record management.
• Create, synthesise and maintain data and information to facilitate planning, evaluation and reporting.
• Undertake other related duties as required from time to time.

Secretarial Support

• Coordinate meetings and appointments.
• Provide logistical support for meetings, events and classes.
• Prepare agendas and minutes of meetings, presentation materials and reports.
• Attend to correspondences and administrative inquiries in role-based account.
• Schedule and organize travels and make travel booking arrangements.

REQUIREMENTS:

• Diploma or degree with minimum 2 years’ of working experience in an administrative role
• Relevant working experience in education sector will be advantageous
• Strong service-orientation with excellent client-facing and internal communication skills
• Good written and verbal communication skills
• Solid organizational skills including attention to detail and multitasking skills
• Excellent time management, able to prioritize and work under tight deadlines
• Able to work independently and collaborate with others as a team
• Good IT skills, tech-savvy
• Good project management and quantitative skills
• Advanced knowledge in Microsoft Office Suite such as Word, Excel and Powerpoint

The primary function is to provide the plant with effective and timely microbiological services
that are performed according to requirements with review/verification of results.

Key Responsibilities Includes:

• Day to day microbiological lab testing activities
• Ensuring lab requirements are qualified and maintained at scheduled interval according to Standard Operating Procedures
• Provide documentation support to the department by participating in writing/revising of SOPs, protocols, test reports and any other work assigned by the Laboratory Manager
• Liaise with external vendors on instrument calibration and maintenance
• To perform any other ad-hoc duties as assigned by immediate superior
• Ensure that all test equipment is used and maintained correctly
• Understands, implements and maintains cGLP and 6S concept
• Trains new analysts and technicians on all instruments/techniques, as well as routinely
  reviewing that all lab personnel are adhering to proper GMP standards
• Responsible for ownership of laboratory investigation- responsible for assisting in following up with corrective actions
• Effectively perform a multitude of laboratory techniques for which they are trained on
  with minimal error
• Understands and maintains a safe work environment.
• Bachelor of Science majoring in Microbiology or related scientific degree or diploma
• At least 2 years of experience in a QC Microbiological Lab
• Strong GMP background and proficient with using laboratory equipment
• Excellent knowledge in aseptic working techniques
• Motivated, independent and able to work under pressure
• Team motivator – able to motivate and be role model for less experienced peers
• Total commitment to quality and maintaining a high standard of work at all times
• Bachelor of Science majoring in Microbiology or related scientific degree or diploma
• At least 2 years of experience in a QC Microbiological Lab
• Strong GMP background and proficient with using laboratory equipment
• Excellent knowledge in aseptic working techniques
• Motivated, independent and able to work under pressure
• Team motivator – able to motivate and be role model for less experienced peers
• Total commitment to quality and maintaining a high standard of work at all times

Job Scope:

1. To be in charge of ISO systems
2. Training provided to be ISO internal Auditor
3. Assist in Compliance/Admin/HR functions & systems.
4. Experience in ISO related areas is advantageous
5. Able to be Independent & multi-task
6. Meticulous & organized with good writing skills
7. Fresh grad & Diploma holders are welcome.

Please attach a resume with current and expected salary and a recent photo.

1. Maintains and reviews programs of facility & property maintenance management (building and structures); work safety; fire safety; calibration & equipment maintenance; environmental; ISO procedures.
2. Assists in compilation of all documents related to Facility department including service reports of equipment’s, building and equipment licenses, ISO procedure, BCP, Risk assessment procedure updates and upkeep of documentation control.
3. Preparing and reviewing of project cost comparison, project timeline and scheduling for facility projects
4. Manage assets enhancements including leading in several initiatives to optimize the yield of property assets through budget and financial planning and cost control, building upgrading programs, implementation of intelligent building technologies, energy and water conservation programs.
5. Raising of Purchase requisition for facility works and follow up on the approval of the PO.
6. Upkeep the records of the purchase and capture the cost incurred in the facility department to update management on a regular basis.
7. Monitor the expiry of licenses of equipment’s and send timely renewal notices to the concerned in charge for timely action.
8. Update of Monthly reporting to management with regards to KPI , Utility consumption, Maintenance cost incurred for the whole facility department. Ensure monthly expenditure is within the planned budget.
9. Performs other job-related duties as and when required by superior.

IT Support Junior Engineer

Working hours: Mon – Fri (8.30am - 5.30pm)

Must: Candidates must be comfortable to deposit their mobile phone at their respective locker during working hours. (Landline will be provided at their workstation).

Skills & Capabilities:

· Able to support end-user computer devices (PC & mobile), office devices (printers, AV equipment), and peripherals.

· Knowledgeable and experienced in supporting Microsoft windows & office suite.

· Experience in working in an ITIL-driven environment and working knowledge of ITIL principles and processes with strong knowledge of incidents, change and configuration management and adherence processes, best practices, and policies.

· Experience in working in a team-oriented, collaborative environment & large-scale multinational environment (preferred)

· Analytical and problem-solving abilities with keen attention to detail

· Strong customer service orientation

· Strong verbal and written communication skills

· Self-directed work style with the ability prioritizes work activities and communicate politely, clearly, and effectively in support of internal customers on technical matters.

Expected Qualification & Work Experience:

· Diploma or equivalent professional education in Information Technology or related

· 2-4 years of related working experience

Transport Detail:

There will be company shuttles bus from Jurong East MRT station to both sites.

Job Descriptions:

• Managing all HR administrative duties including Recruitment, Employment, Onboarding, offboarding.
• Handling work pass applications, issuance, cancellations and related security bond & medical insurance purchasing
• Managing training arrangement, CSOC training course, etc.
• Assist on payroll processing
• Maintain all HR records up-to-date with high accuracy and conformity.
• Any other duties as assigned by supervisor.

Job Requirements:

• Min Diploma in HR, Business Admin or any faculty or equivalent.
• At least 5 years of working experience in the related field is required for this position
• Preferrable 2-3 years of Construction industry background
• Team player with good interpersonal skills.
• Meticulous and some problem solving skills.
• Highly motivated and able to work independently with minimal supervision.
• Able to work under tight deadlines and take the pressure

Senior Accounts Executive

Responsibilities:

Accounting and Reporting:

1. Review, ensure timely and accurate reporting of Malaysia entities accounts (including audit schedules, sales report, monthly analysis, budget etc.)
2. Assist to perform group and entities’ monthly 1st and 2nd closing into Jiu Qi system, and ad-hoc accounting reports.
3. Assist to meet the Group Chinese Reporting requirements and deadlines.
4. Assist in performing Annual Budget for Group and Entities.
5. Assist in performing Year-End Closing for Group and Entities.
6. Assist to complete the minor reports required by HQ China.
7. Assist day-to-day operation accounting for 2 to 3 entities as and when assigned.
8. Assist the superior in ad-hoc reporting tasks as and when assigned.

Treasury Matters:

1. Assist the Group Corporate Treasury functions on daily basis.
2. Preparation of Group monthly Treasury report and HQ Jiu Qi treasury report.
3. Preparation of weekly cash balance report.
4. Preparation of monthly cashflow forecast for the Group and Entities.
5. Any other duties and responsibilities assigned from time to time.

Requirements:

1. Degree in Accounting or full ACCA or related field. Undergraduates in Accountancy can apply for part-time contract role
2. Able to read and write report in Chinese for reporting to HQ is a must.
3. Possessing financial audit experience in an audit firm is an advantage.
4. Experience in treasury and reporting function is an advantage.
5. Strong hands-on experience in financial and management reporting.
6. Analytical skills in the development of data-driven reports are a plus.
7. Demonstrate ability to manage time and prioritize projects to meet deadlines.
8. Permanent role / Contract / Part-time role for up to 6 months

Please state current salary, expected salary and resignation notice period required in the resume

Others Information:

1. 5-days work week
2. Daily meal subsidy
3. Medical, dental & insurance benefits
4. Company Transport: 2 ways from Jurong East

Job Description & Requirements

Perform AP and AR using in-house software

Reconcile suppliers invoices against statement of accounts

Settle discrepancies for smooth payments

Perform invoicing for completed supplies

Communicate with suppliers and customers to resolve issues

Generate reports as and when required

Requirements

Completed at least a NITEC in Accounting

With at least 3 years accounting experience in related marine industtry

Willing to work at office located near Tuas West Road MRT

Job responsibilities:

· Assist with day-day operations in Administrative and HR department.

· Responsible for monthly processing and submission of payroll and reports.

· Preparing necessary HR documents for hiring, disciplinary handling, exiting, promotion, etc.

· Ensure timely verification of timesheets and submission of payroll, CPF, Tax clearance, etc.

· Administration of NS, maternity, childcare, paternity and insurance claims, etc.

· Handle clearance for resignation/termination/dismissal.

· Maintain accurate HR database and up-to-date employees records.

· Ad-hoc duties as and when assigned.

Requirements:

· Diploma / Degree

· Preferably with hands-on experience with Infotech

· Familar with Employment Act

· At least 5 years of HR working experience

Key Responsibilities:

· Leads the Global and/or local Delivery of Services provided by Unisys to a particular account or group of accounts.

· Responsible for the successful planning, implementation and execution of the contracted services where success criteria include meeting Service Level Agreement (SLA), cost, governance, performance, quality, innovation, continuous improvement and value requirements through the effective interaction with the related service lines, solutioning groups, partners and the client.

· Responsible for establishing, leading and maintaining a skilled team of all delivery resources for an account on a daily basis.

· Acts as an advisor to service line managers to meet schedules or resolve technical or operational problems.

· Participates in Contract and Account Governance by establishing key business and professional relationships with appropriate delivery organizations to facilitate effective service delivery.

· Establishes clear communication channels with the client and internally from a strategic and operational perspective.

· Participates in regular service performance reviews including monthly Project Status Reviews. Conducts periodic meetings with clients and delivery teams – daily status updates, service level requirement reviews, continuous improvement, change control and other informal meetings. Shares focus points and success.

· Manages the statement of work. Develops and administers budgets, schedules and performance standards to maintain and optimize the cost of delivery and service.

· Achieves approved margin targets on assigned accounts and is targeted to improve account profitability. Regularly monitors and reports on financial health of the account and remedies any financial misses or anomalies.

· In conjunction with the Account Management Team, takes accountability for Service Level Agreements with the clients. Co-develops annual review of service level requirements.

· Manages contract scope and any variations and reviews outcomes of monthly operational reviews with service delivery organizations.

· Takes ownership and accountability for all client issues to satisfactory resolution. Acts as point of escalation for issues not resolvable by the service lines.

· Provides operational risk management strategies across an account and ensures that the delivery teams apply these strategies to operational delivery processes and procedures.

· Participates in compliance, audits, rigorous governance and SOX compliance.

· Participates in business continuity planning and testing.

· Participates in all levels of client satisfaction, contributes to the continuous client satisfaction improvement program.

· Develops and delivers regular reports on performance to Client and Unisys senior executives. Manages escalation issues with the client.

· Identifies areas for growth at the client by assisting account management in bringing new services to offer to the client.

· Recognizes business needs and determines if our portfolio offering may be an appropriate solution.

· Also drives service line continuous improvements and challenges the service lines to bring innovative solutions that add value to the client.

· Presents those improvements and innovations on a regular basis to the client. Where the account has a Continual Service Improvement and Innovation Program (CSIIP), provides leadership, input and support to the CSIIP for the account and drives assigned actions to completion.

· Manages the internal relationships required to deliver our service obligations. Contributes to performance reviews, individual development plans and the setting of annual objectives. Actively seeks and encourages opportunities for the growth and development of core and professional competencies for the entire Unisys delivery team.

Key Qualifications :

· Bachelor's degree and 10+ years of related professional experience, 5+ years managing specific area.

· Essential qualifications in IT, Business Administration or related disciplines.

· Requires knowledge of the business, industry, and market, as well as sales strategies, account/program management, service delivery, and financial analysis.

· A sound understanding of the major Unisys service offerings and an appreciation of evolving technologies and industry trends.

· Experience and understanding of the support of an IT outsourced environment, including service desk, field services, network operations, applications, infrastructure and data center environments.

· A proven track record in effective communications, managing service delivery and relationship management skills.

Job Responsibilities:

• Handle full-set accounts for our clients
• Responsible for timely closing of monthly & yearly accounts and preparation of GST returns
• Prepare detailed Profit & Loss and Balance Sheet
• Prepare detailed accounts receivables ledger, accounts payable ledger, salary listing, fixed assets register and bank reconciliations
• Prepare audit schedules for auditors
• Follow up on outstanding queries with client via email, phone call or face-to-face meetings
• Respond to client queries on management accounts, journal entries and software know-how
• Provide guidance to junior accounting staff

Job Requirements:

• Degree in Accountancy and/or Chartered Public Accountant qualification
• Proficient in accounting software e.g. Xero, Autocount, Quickbooks or UBS
• At least 2 years' experience in preparing full set accounts
• Meticulous and independent
• Able to start immediately

Summary

• Provide the day-to-day administrative support for order processing, billing and shipment for Customer Service division.
• Manage the designated customer accounts in achieving customer satisfaction and be in compliance to company’s quality standard.

Responsibilities

• Supporting, assigned tasks or back up for Customer Service peers and ensuring that the services provided to customers are of maximum satisfaction
• Preparing reports and feedback to mangers on a monthly basis or as required
• Process and follow-up the day-to-day administrative support on order processing, billing for Customers’ Orders, Samples, Consignment and all related orders with External Customers, Service Providers and Internal functions
• Execute timely shipping arrangements with Customers, forwarders or respective service providers & related functions
• Generate billing Invoices and shipping documentations (E.g. Packing Lists, Commercial Invoices and others depending on customs and customer requirements)
• Track inventory against customer’s orders and work with the respective functions to have inventory released or stock rotation (RGA / Consignment return) when necessary
• Attend to customers’ Inquiries and requests
• Coordinate and follow-up on new customer’s requirement or assigned Projects
• Process Product Complaints for Product Replacement or Credit transaction
• Process CN (Credit Notes) and DN (Debit Notes) requisition for required transactions
• Process and follow-up on RGA and Consignment return request.
• Files all correspondence to be in compliance to SOP and WI
• Responsible to manage all aspects of the assigned accounts for APAC region and intercompany

Requirement

• Minimum NITEC Holders
• 3-5 years of experience in Orders Processing & Fulfilment, Shipping and L/C Documentation
• 3-5 years of experience in a customer service role
• Passionate about customer service and Excellent communication skill
• High level of integrity and able to work under stress with on-time deliverables
• Good communication and interpersonal skills
• Team player and proactive in team discussion
• Problem solving kills; to use rigorous logic and methods to solve problems with effective solutions
• Self starter and independent
• Meticulous and an initiative individual