Customer Service Executive - Full Time

We're looking for a meticulous and independent individual to join our team.

You will be in charge of attending to customer's emails

• Reply to all online enquiries and is responsible for efficient, prompt and thoughtful response to customers.
• Handle and resolve customers' complaints, provide appropriate solutions, and follow up to ensure resolution.
• Process exchanges, returns and issue credits
• Uphold efficiency and customer satisfaction.
• Handle and process customer's exchanges and returns efficiently.

Some traits that we are looking for:

• Positive with a willing to learn attitude
• Strong communication & interpersonal skills
• Customer-orientated and passionate
• Ability to solve issues efficiently
• Has a high level of professionalism, work ethics and honesty
• Meticulous

Requirements:

• A strong interest in fashion
• Good command of English
• Min education: Diploma
• Basic Excel Skills required
• Able to work independently
• Minimum commitment of one year
• Only Singaporeans or Perm Residents
• Will be required to work on weekends

How to apply:

Send your application to: [email protected]

Responsibilities:

Children’s Cancer Foundation (CCF) is seeking a passionate and driven individual to join the Partnerships & Development Team. This role will focus on supporting stewardship and prospecting efforts for partners and donors in the following areas:

• Support CCF’s strategies to enhance existing partnerships and cultivate new relationships aligned with organizational goals.
• Engage potential and existing partners within corporates, community organisations, nonprofits, government agencies and other relevant stakeholders to build partnerships
• Plan, coordinate, and execute appreciation events, public education talks, and other stewardship initiatives aimed at community engagement and partnership development.
• Collaborate with internal departments to identify needs and create programme proposals and materials, compose appeals, applications and compile appropriate invitation lists to engage partners.
• Managing budget and resources related to partnerships actives and ensuring efficient allocation and tracking of expenses, procuring of quotes and approvals, supporting the preparation of records for internal reporting and audit checks.
• Maintain accurate and up-to-date records of partner interactions and engagements in the database, evaluating partnership activities to ensure goals are met, and monitoring and tracking of grants, tracking accurate utilization and recognition for impact reporting.
• Undertake secretarial duties and administrative support where appropriate and execute other ad-hoc duty to further the goals of CCF where appropriate.

Requirements:

• Minimum 2-3 years of related experience in Fundraising and Philanthropy, Sales or Donor Relationship Management.
• Minimum Degree in Marketing and Communications, Events Management and Business Management or related field.
• Proficiency in Microsoft Office Suite and Outlook; experience with CRM systems such as Salesforce is preferred.
• A passion for and interest in working within the social service sector.
• Demonstrate a positive attitude and the ability to work both independently and within a multi-disciplinary team who thrives in collaborative environments and enjoy cross-departmental work.
• Display strong communication and interpersonal skills to engage with a diverse group of people; highly organised and meticulous and responsible with the proven ability to multi-task, prioritise effectively and work well under pressure.
• Flexibility to work occasionally on weekends, if required.
• Alignment to the CCF's core values of being compassionate, kindness, teamwork, pride, ownership, and commitment towards our work. A growth mindset, open to learning and adapting in a fast-paced environment.

Job Description:

The candidate reports to the Planning & Contracts Manager and will assist the Manager in areas of quantity surveying, contract administration and project management for term contracts, cyclical and upgrading works within estates.

He/ She shall be tasked to carry out the following duties:

• Conduct site studies to determine the scope of work
• Source latest related pricing and best practices to ensure competitiveness
• Prepare, call for and evaluate tenders for term contracts, estate improvement, cyclical projects, upgrading works, etc.
• Liaise with contractor, consultants & government agencies on projects matters
• Liaise with other departments on agreements & compliance matters
• Supervise repairs & replacement, repainting, re-roofing, upgrading of facilities and other cyclical and estate improvement works
• Value works in progress and prepare variations and progress payments
• Engage residents and manage public feedback
• Maintain good housekeeping and record keeping for Procurement/Tender/Quotation matters

Requirements:

• Degree/ Diploma in Building/Construction, Property/Real Estate or related courses
• Have a positive working attitude, proactive and meticulous
• Good communication and interpersonal skills
• Preferably with at least 2 years of relevant work experience in project management.

Benefits:

• Medical benefits
• Bonus / AWS
• Insurance coverage
• Pro-family benefits
• Flexible Benefits
• Training opportunity & Career advancement
• Transport and Mobile Allowance

Summary:

The Executive, Sales & Operations is focused on inside sales operations and is expected to provide efficient sales support and manage inventory meticulously, ensuring smooth operations and excellent customer service.

Responsibilities:

1. Support sales operations and assist the sales team with orders, paperwork and customer inquiries.
2. Perform inventory control and keep track of products in stock, and place orders as and when needed.
3. Coordinate sales activities and ensure smooth operations.
4. Provide customer service and assist with order inquiries.
5. Keep inventory organised and updated.
6. Communicate with customers and the sales team to align and ensure everyone is well informed of updates.
7. Work collaboratively with the team to meet sales goals.

Requirements:

• GCE “O” level / Fresh Poly Graduate are welcome
• Experience in lighting would be an added advantage
• Excellent communication and organisation skills
• Independent, resourceful and results-driven
• Ability to work in a fast-paced environment

We are committed to fostering an inclusive and diverse workplace environment. We embrace individuals from all backgrounds and do not tolerate discrimination based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We believe that diversity enriches our team and strengthens our collective abilities.

Job Summary:

• Industry: Tertiary education
• Employment type: Part-time (4 days/week, 6 hours/day)
• Contract period: From 16 October 2024 to 20 December 2024 (extendable with good performance, from 6 January 2025 to 28 March 2025)
• Work arrangement: Hybrid (50% WFH and 50% from office in Kent Ridge; might need to come to office 100% as needed)

Job Responsibilities:

• Execute communication strategies for marketing campaigns and optimise engagement on social media channels as well as other digital platforms.
• Be responsible for content on websites, and digital and social media channels (eg. FB, LinkedIn, X and WordPress) including content creation and copywriting for videos, visuals, and other multimedia content
• Collaborate with stakeholders to create and design graphics for digital and print media, including social media, websites, banners, EDMs, brochures and posters.
• Ensure consistency in brand aesthetics across all design projects.
• Take ownership of design projects from concept to completion, ensuring that all deliverables are produced on time and to the highest standard of quality.
• Assist and coordinate a wide range of events, including conferences, webinars and, workshops.
• Support event logistics, including vendor coordination, attendee registration, catering, equipment set-up
• Oversee event delivery, including on-site coordination, speaker management, and post-event publicity
• Assist with administrative duties such as day-to-day general administrative support, purchase orders, handling general enquiries and coordinating meetings and note-taking.
• Ensure all communications are adherent to the company guidelines
• Any other duties as assigned by the supervisor

Job Requirements:

• A diploma or degree in communications, digital marketing, design and other related fields is preferred
• Competency in Photoshop and Illustrator must be demonstrated.
• Strong project management skills with stakeholders of all levels across the organisation.
• Proficient in Microsoft Office applications and web applications such as Google Suite, Canva
• Good writing skills for website and social media text copies
• Skilful at managing social media platforms

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret that only short-listed candidates will be notified.

Registration No: R24123448 / EA Licence No: 12C6253

We are seeking a dedicated and compassionate Social Worker to join our team. The ideal candidate will be committed to helping the Home's children navigate social and emotional challenges, providing them with the resources and support they need.

You will manage 15 cases (CANS 1 - Low Needs & CANS 2 - Moderate Needs), providing psychological, emotional, cognitive, physical, and appropriate disciplinary support for the residents residing in the dormitory. Using a trauma-informed care approach, you must endeavor to promote the resident’s best interest at all times.

Key Responsibilities:

1) Resident Management:

a) Support the Youth Work Associate in managing one of the dormitory units.

- Participate in regular circle times with all the residents in your unit to give instructions, share information, and gather feedback.

- Manage the residents in the dormitory according to their individualized care plans.

- Oversee the educational needs of your residents by attending parent-teacher meetings, ensuring school attendance, homework completion, exam preparation, and providing additional tuition support in cooperation with the Education Department.

b) Ensure the residents' safety, health, and good behavior both in the Home and during outings and appointments.

- Monitor residents' presence in the Home, unit, or supervised activities and manage permissions for leaving these areas.

- Ensure adherence to the Home's structure and routines.

- Monitor residents to prevent risky behaviors or activities that may cause injury.

- Manage resident behavior by encouraging and rewarding good behavior and addressing misbehavior in strict adherence to the Home's rules and discipline procedures.

2) Case Management:

a) Provide counseling and psychological support through regular monthly meetings with residents and maintain written records of these sessions.

b) Assess residents’ overall well-being and formulate care plans to monitor their progress and development.

- Recommend appropriate interventions and disciplinary actions/programs as part of care plans.

- Monitor and record changes in residents’ behavioral performance in care plans and provide updates during meetings or as necessary.

- Develop and enhance systems to improve existing services.

- Work with the Youth Work team to ensure the implementation of care plan interventions.

c) Collaborate with the CSLMCH Education Manager and school stakeholders to oversee residents’ academic and behavioral performance.

- Respond to emails and calls from school teachers/principals.

- Attend meet-the-parents sessions.

- Apply for bursaries and financial assistance.

- Monitor academic performance and recommend follow-up programs to promote academic improvements.

d) Work with various stakeholders and community partners (e.g., MSF & FSC) to plan and work towards family reunification.

- Maintain positive relationships with stakeholders and community partners.

- Conduct home visits when necessary, especially during home leave.

- Update residents’ families on their performance and propose reintegration when applicable.

- Conduct and facilitate programs for residents’ reintegration into their families based on approved care plans.

- Attend meetings including case conferences, case reviews, school meetings, and hospital meetings.

e) Maintain proper records of all services rendered to residents in accordance with organizational policy and MSF licensing requirements.

3) Others:

a) Perform additional administrative tasks as assigned.

b) Take on any other duties assigned by the supervisor.

Requirements:

• A recognized Basic/Honours Degree in Social Work, Counselling or Psychology
• Proficiency in English and a second language (Chinese, Tamil, Hindi, or Malay) is highly desirable.
• Strong knowledge and competency in case management support, trauma-informed care frameworks, and intervention strategies in residential settings.
• Excellent report-writing skills and the ability to meet deadlines.
• Flexibility in work hours and adaptability to last-minute schedule changes.
• Demonstrated passion for working with children, patience, and a commitment to making a difference in the lives of disadvantaged children and young persons.
• Ability to work independently with a pleasant disposition and maintain good working relationships with other staff.
• Good interpersonal skills to provide psychological support for children.
• Strong morals, ethics, and a commitment to child welfare.

Ready to Make a Difference? Apply Today!

If you're passionate about children & youths and eager to bring your skills to a dynamic, innovative team, we want to hear from you. At Chen Su Lan Methodist Children's Home, we're not just offering a job, we're offering an opportunity to grow, collaborate, and make an impact. Don’t miss your chance to be part of something great—submit your application today and let's shape the future together!

Wee Hur Holdings Ltd (Group) is a listed company on the Singapore Exchange, with businesses in property development, construction, worker’s dormitory, fund management and purpose-built student accommodation (PBSA). We are seeking a driven, motivated and passionate Sales Admin Support as we embark upon our exciting new phase of growth and expansion in the PBSA sector in several major cities in Australia.

You will be employed under Y Suites by Wee Hur Hospitality Pte Ltd (Company), a wholly owned subsidiary of the Group, which is the entity that is responsible for the success of our PBSA management brand. You will report directly to the Assistant Manager, Sales & Reservations and Regional Senior Manager, Business Development. You will be required to work closely with our Sales team in Singapore and BD team in China.

This role is designed for professionals with robust track record in sales admin support, excellent interpersonal and communication abilities, strong detail-oriented mindset and deep motivation to learn and grow. Experience in Sales support, Reservations or Admin coordinator within the hospitality industry are added advantage. Proficiency in Mandarin Chinese is preferred.

You will assist the sales team to retrieve and collate reports, check room availabilities, and make changes to existing reservations. You will need to manage 2 key software systems, namely a sales CRM and an enterprise property management software, so experience and track record in data retrieval and software system utilisation is strongly preferred. You are also expected to respond to sales team request for information or changes at a high frequency and due to the time-sensitive nature of sales closure, we require somebody who is agile, responsive, and highly communicative on chat channels, with a strong bias for action.

Please apply for this position via our careers page (https://www.ysuites.co/careers/).

Key responsibilities:

1. To have a good grasp of the property management system (PMS) to check room availabilities and provide fast response to the China BD team when required.
2. To have a deep and robust understanding of our product.
3. Provide reliable and consistent support on data input and churn out for reporting purpose.
4. Provide weekly room occupancy data from PMS, Competitor Pricing checklist report and other sales admin reports required by the Assistant Manager, Sales & Reservations.
5. To be able to configure changes in the student booking in PMS correctly as and when required by the Booking team.

Required skills and attributes:

1. Bachelor's degree with good honours
2. Candidates with at least 3-5 years of experience and proven track record as a sales admin or admin support an advantage
3. Exceptional verbal, reading and written skills are a must
4. Robust interpersonal, communication and relationship skills
5. Familiarity with CRM & PMS best practices, experience with CRM leads management software (SalesForce or Fresh Sales) an advantage.
6. Experience in working with enterprise software systems an advantage
7. Strong Microsoft Excel Skills desirable
8. Have a detail-oriented mindset and an acumen for understanding
9. Excellent time management and organisational skills
10. Dependable and proactive in follow up
11. Team player and highly independent and able to work under stressful situations

Key Performance Indicators:

• Timely and proactive respond to request from China BD team on room availability
• Accurate data input and churn out for reports requested by Assistant Manager, Sales & Reservations
• Accurate and timely changes in reservation details and ensuring all amendments are done correctly
• Agile, timely and swift response to business request pertaining to lease closure, lease amendments, offer drafting, information required for offer.
• High visibility and timely reporting on weekly reports.
• Strong stakeholder engagement in accordance with best practices, SOP training and brand guidelines
• Strong product knowledge, demonstrate professionalism and competence in task assigned.

JOB PURPOSE:

Support and coordinate the internal and external resources to expedite company workflow.

KEY RESPONSIBILITIES:

• Handle full set of accounts, including AR, AP, GL, costing, financial statements and GST reporting for a few companies.
• Ensure compliance with organizational financial policy as well as statutory financial requirements.
• Prepare monthly and annual financial reports, schedules, analysis and management reports timely.
• Monthly bank reconciliation.
• Liaise with external parties such as HQ, inter-companies, auditors, banks, landlords, suppliers and service providers.
• Assist in daily cash application of receipts.
• Assist in month-end close and reporting.
• Prepare reconciliations and audit schedules.
• Assist with ad-hoc project as assigned
• Liaise and coordinate with associates, tax agent, auditors, corporate secretary and support superior on other accounting duties as in assigned.
• Prepare and file GST returns
• Assist in tax and auditing matters
• Maintain and ensure proper internal control and documentations

JOB SPECIFICATION:

• At least 2-3 years of working experience in the related field is required for this position
• At least a Diploma in Finance/Accountancy or equivalent, LCCI or ACCA.
• Good interpersonal and communication skills in English and Mandarin to liaise with Chinese speaking associate.
• Independent, meticulous, proactive with pleasant disposition.
• Proficient in MS Word, Excel
• Must be meticulous in work and good record keeping
• Strong time management skills

Job Description

• Ensure timely, accurate month-end closing and financial reporting
• Responsible for preparation and closing of monthly and annual financial statements
• Responsible for accounting processes and tasks (i.e.: AP & AR process, GL, account reconciliation, etc.)
• Reponsible for GST returns, PAYG withholding tax, annual tax returns, annual XRBL submission (if any), annual company return (if any)
• Coordinate and liaise with internal parties to support intercompany activities
• Support forecasting and budgeting exercise as per corporate guidelines
• Coordinate and liaise with external parties like external auditors, tax agents, corporate secretarial agents, local tax and government authorities where required
• Support and ensure compliance with all finance filing requirements, tax filing requirement, audits, procedures and forms both statutory and internal
• Assist in new processes and system implementation when required
• Plan and control the company’s cash flow, funding and budget allocation
• Ensuring all accounting systems, practices, controls and procedures are fully compliance with company policy
• Establish effective internal control procedures to improve accounting and reporting systems
• Assist on any ad-hoc tasks required by CFO or supervisor

Job Requirements

• Minimum 3 years of experience in accountancy
• Diploma/Degree in Finance
• Experienced in handling full sets of accounts
• Efficient in Microsoft Excel, Word etc

IT Engineer

Job Scope:

• Set up cloud infrastructure for AWS or Azure
• Install and configure software and hardware for project testing.
• Liaise with customers to gather requirements.
• Produce design / test document in a project.
• Hardening windows and Linux system
• Manage network servers and technology tools
• Set up cluster server, VMware, and workstations
• Create and verify backups of data
• Monitor performance and maintain systems according to requirements
• Respond to security or usability concerns immediately
• Troubleshoot issues and outages
• Ensure security through access controls, backups and firewalls
• Upgrade systems with new releases and models
• Build an internal wiki with technical documentation, manuals and IT policies
• Upgrade systems and processes as required for enhanced functionality and security issue resolution
• Act as L2/L3 Support. Able to perform System recovery

Requirement:

• Experience as a IT Engineer, System Administrator, Network Administrator or similar role
• Experience with Windows Server, Group Policy, Virtualization, networks (LAN, WAN) and patch management
• Familiar with Terraform is a plus
• Knowledge of system security (e.g. intrusion detection systems) and data backup/recovery
• Resourcefulness and problem-solving aptitude
• Excellent communication skills
• Degree/Diploma in Information Technology, Computer Science or a related discipline; professional certification (e.g. Microsoft Certified Systems Administrator (MCSA)) is a plus

Responsibilities:

• Undertake market research to keep the management abreast of latest market and gaming industry trends.
• Conduct forecasting, research, and business case analysis to evaluate potential new titles and manage financial risks of strategic initiatives.
• Manage and maintain partnerships with regional customers to achieve sales goals
• Ensure partners comply with contractual obligations and reporting requirements
• Maintain and update an internal sales database, providing accurate data and insights
• Coordinate with partners to ensure marketing plans and promotional strategies are effectively implemented
• Engage in outreach to potential partners, including pitching, negotiation, and execution of sales contracts
• Monitor and analyze industry trends to align management strategies with the evolving gaming landscape.
• Any other ad-hoc duties assigned

The ideal candidate should have:

• Diploma/ Degree in business management or administration, finance, marketing, or related field.
• Proficiency in all Microsoft Office applications.
• The ability to work in a fast-paced environment.
• Excellent analytical & problem-solving skills.
• Effective communication & presentation skills.
• Detail-oriented.
• Ability to identify and proactive to work on any assigned new tasks.
• Willingness to take up any additional tasks / responsibilities.
• Good knowledge of Games/Tech Products

About Us:

Sustainable Security Systems Pte. Ltd. is a forward-thinking company focused on providing innovative and environmentally sustainable security solutions. We are dedicated to offering the highest level of service and security to our clients while fostering a culture of innovation and sustainability.

Job Overview:

We are seeking a proactive and detail-oriented Administrative Operations Executive to oversee administrative tasks and operational activities. The successful candidate will manage daily office operations, ensure efficient job site manpower arrangements, and handle critical employee and client communications.

Key Responsibilities:

• Arrange and allocate manpower at job sites daily with staff management.
• Check daily attendance and follow up with security personnel.
• Create and regularly update employee records.
• Prepare claims, transport expenses, and reimbursement documents.
• Prepare monthly payrolls for security personnel.
• Prepare monthly invoices and manage billing processes.
• Handle client feedback and submit comprehensive reports to management.
• Prepare and update sales, expenses, and operational reports.
• Assist with technician support for job site operations.
• Assist in the preparation of tenders and quotations related to security contracts.
• Prepare and assist in generating incident reports as required.

Qualifications:

• Diploma or Degree in Business Administration or a related field.
• Minimum 2 years of experience in administrative or operational roles, preferably in the security industry.
• Strong organizational and multitasking skills with attention to detail.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).
• Ability to work independently and maintain confidentiality.
• Strong communication skills, both written and verbal.
• Knowledge of payroll, invoicing, and employee record management is an advantage.

What We Offer:

• Competitive salary and benefits package.
• A dynamic and collaborative work environment.
• Opportunities for professional development and growth.

Job Description:

• Competent in reading and understanding drawings and perform measurements.
• Competent in preparing Bills of Quantities.
• Competent in understanding tender/contract/document/specifications/terms of contract
• Competent in analysing quotations/prices/rates, build-up rates and perform pricing
• Competent in performing contract administration including but not limiting to valuation of payments and variations claims in accordance to contract requirements
• Competent in performing all tender activities necessary for the procurement of new projects
• Competent in performing any other activities in connection with the businesses of the holding company
• Competent in working independently as well as with a team
• Participate in any activity ancillary to the company's other objectives e.g. charity events
• Competent in completing required obligations within stipulated timings and other constraints

Job Requirements:

• Bachelor's Degree in Quantity Surveying
• Minimum 3 years of working experience, preferably in the construction industry
• Proficient in Microsoft Office Tools

About Us:

At BYD Singapore, we're driving the future of sustainable transportation with cutting-edge electric vehicles that combine advanced technology, stylish design, and unmatched performance. As a fast-growing company committed to reducing carbon footprints and revolutionizing the automotive industry, we’re looking for a dynamic Account & Sales Support Executive to join our team and help accelerate our brand’s growth.

Roles & Responsibilities:

1. Provide sales administrative support.
2. Review, verify and process invoices.
3. Handling DO, PO, Invoices and shipping advice.
4. Support the sales and finance department to ensure success and smooth transaction.
5. Manage and ensure accurate, and timely payment disbursement.
6. Maintain proper accounting record and filling in accounting system.
7. Support in any ad-hoc duties as assigned.

Job Requirements:

1. Minimum Diploma in Accounting, Finance or related field.
2. Minimum 2 years of experience in handling account receivable and or account payable.
3. Possess basic bookkeeping and accounting knowledge.
4. Proficient in MS Office, particularly Excel, and familiarity with accounting software.
5. Detailed, analytical, dynamic, and able to meet tight deadlines.
6. Good command in Mandarin and English in order to liaise with China HQ colleague.

About Us:

At BYD Singapore, we're driving the future of sustainable transportation with cutting-edge electric vehicles that combine advanced technology, stylish design, and unmatched performance. As a fast-growing company committed to reducing carbon footprints and revolutionizing the automotive industry, we’re looking for a dynamic NPS Executive to join our team and help accelerate our brand’s growth.

Roles & Responsibilities:

• Manage and handle BYD Vehicles, Net Promoter Score. This include but not limited to:

1. Analyze customer complaints, and refine product and service improvement points.
2. Regularly produce analysis reports, report to the company, and provide decision-making direction for the company.
3. Establish customer complaint handling standards and processes, track the progress of dealer complaint handling, and evaluate the closed-loop handling effect.
4. Conduct research & survey on customers, distributors and their aftersales.
5. Score & compare performance, analysis sector & propose improvement.
6. Provide an overview of BYD NPS landscape.
7. Conduct NPS operation check.
8. Manage NPS database.

Job Requirements:

1. Degree or Diploma in Business management, marketing, business administration or engineering.
2. 5 years working experience in automotive distributor/dealer environment.
3. Conversant with Microsoft office, words, excel, power point etc.
4. Those with software and IT knowledge is preferred.
5. We seek Mandarin-speaking candidates who are required to serve Mandarin-speaking clients (spoken/written).

About Us:

At BYD Singapore, we're driving the future of sustainable transportation with cutting-edge electric vehicles that combine advanced technology, stylish design, and unmatched performance. As a fast-growing company committed to reducing carbon footprints and revolutionizing the automotive industry, we’re looking for a dynamic CRM Executive to join our team and help accelerate our brand’s growth.

Roles & Responsibilities:

1. Assist in Cloud Service Account Opening

- Emergency cloud service account assistance (e.g. abnormal in CRM system)

2. Collect and organize customer feedback on high frequency issues.

3. Respond to customer inquiries (provide guideline to distributor and dealer on apps handling)

4. Maintain security of customer account information by adhering to the Data Protection and Privacy Act.

Job Requirements:

1. Minimum 2 years of working experience in automotive industry with mobile apps / cloud computing/ database management experience.

2. Strong problem solving skills.

3. Good command in Mandarin and English in order to liaise with China HQ colleague.

Responsibilities for Business Development Executive

- Guide employees through their development

- Develop department wide reports on progress

- Give constructive criticism to co-workers

- Ensure that the department budget is being met

- Implement department wide procedures

- Ensure that the department is meeting its goals

- Develop long term goals for the department

- Ensure that employees are working in a positive environment

Qualifications for Business Development Executive

- 5 years or more related working experiences

- Ability to create reports and presentations

- Great public speaking skills

- Deep knowledge of the market the company operates in

- Ability to work independently and in a team

- Ability to juggle multiple projects at once

- Ability to give managers constructive criticism

- Incredible communication skills

- Ability to develop new company policies

Supporting the Food Atrium Division’s F&B Team in management, implementing business plans for various drinks/food stalls and restaurants, a F&B Executive is responsible for all the staff in the stalls that he/she is taking charge (up to 10 staffs per stall). He/she is in-charge of the KPIs of all the stalls under his/her charge. In addition to taking care of store-level support functions such as customer service, scheduling, daily operations, cashiering, loss prevention, maintenance and back-office support, the F&B Executive r also recruits, trains and motivates staff.

Role & Responsibilities:

• Oversee the assigned drinks/food stalls/restaurants’ daily operations to ensure efficiency, quality, service standards and cost-effective management of resources
• To create, update and audit the drinks/food stalls/restaurants’ SOP and ensure that the SOP is observed consistently by the team
• Provide necessary guidance & consultation on food preparation and conduct regular food audits to ensure the consistency of all products
• To work one full day in each drinks/food stall/restaurant per week and discuss observations and to cover shifts as and when short of manpower.
• Manage, groom and motivate the team to foster continuous improvement
• To assist in staff recruitment selection, on job training, performance management & disciplinary/dismissal issues as required.
• Ensure food hygiene and safety standards are always observed with regular audits
• Oversee the planning of duty rosters and ensure prudence
• Ensure strict adherence to local regulations and labour laws
• Conduct frequent staff performance appraisal exercise when necessary
• Assist in new stall set ups, including planning of the new stall layout and equipment purchase
• Analyse and propose sales & promotional strategies to achieve higher revenue
• Assist to plan, formulate and/or review new products and/or menu selling price from time to time
• Conduct timely reviews on food and operating costs to ensure that they are in line with the budget
• Any other duties as assigned

REQUIREMENTS:

• At least 4 - 5 years of proven track record in managing multiple-outlet format of F&B stores
• Fluent in English and Mandarin (written and spoken) to liaise with English and Chinese speaking business associates

PERSONAL ATTRIBUTES:

• Self-motivated and able to work in a fast-paced environment
• The ability to work under pressure and handle challenging situations
• Good communication & people skills
• A strong commitment to customer service
• Passionate about F&B industry
• The ability to understand and analyse sales figure and its cost implications
• Planning and organizational skills
• Knowledge of IT preferred
• Willing to travel within Singapore

Position Overview:

We are seeking an E-commerce Platform Specialist who will take charge of managing our online presence across various e-commerce platforms like Shopee, Lazada, and our official website. The ideal candidate is detail-oriented, has a strong understanding of e-commerce operations, and is ready to contribute to our success by optimizing sales and enhancing customer satisfaction.

Key Responsibilities:

· Handle and process customer orders from various platforms on online marketplaces

· Provide after sales service requests on various sales platforms via including whatsapp and emails

· Coordinate and arrange with customers on order fulfilments

· Coordinate with logistic team on order fulfilments

· Manage daily operations and ensure sales targets are met

· Analyse data to provide insights and recommendations

· Communicate with different stakeholders to gather resources and improve sales and service

Qualifications:

• Diploma in Business, Marketing, or a related field.
• Minimum of 2 years of experience in e-commerce or digital marketing.
• Must be proficient in managing e-commerce platforms like Shopee, Lazada, etc.
• Strong analytical skills with the ability to interpret sales data.
• Excellent communication skills, both written and verbal.
• Ability to multitask, prioritize, and manage time effectively.
• Independant and able to work on weekends
• Fast learner and able to work under pressure

Meeting with the IT manager to discuss system needs.

Designing and installing computer hardware configurations.

Assist to support Riglobe Products (POS, Digital Signage,CCTV)

Installing software and networking systems.

Training staff/customer on newly installed hardware and software systems.

Fixing hardware, software, and networking issues.

Responding to general IT requests.

Join Our Team at Appvantage in Singapore!

Are you ready for an exhilarating new journey with us?

At Appvantage, we're not just a team; we're a passionate community of digital strategists, designers, and developers. Our expertise shines through as we tackle major digital projects for global corporations across the Asia & Pacific region, particularly in the automotive industry.

Why Appvantage?

We are proud to be recognized as a leading workplace in the technology sector. Appvantage has received accolades and has been named on the prestigious "Singapore Best Workplaces™ in Technology List". This "Great Place to Work" certification is a collective achievement that we are all proud of, as it reflects our shared commitment to creating a supportive, empowering, and inclusive work environment. Join us and be part of a dynamic team dedicated to innovation and excellence.

As we continue to expand and drive innovation, we are seeking a dynamic and experienced IT Project Executive to join our team in Singapore.

Job Description

Here's a glimpse of your responsibilities:

Cultivate Connections: Foster strong relationships with clients, vendors, and partners while ensuring that project implementations meet our stringent quality standards.

Project Support: Collaborate with Project Directors, Senior Project Managers, or Project Managers in various aspects of project management, including:

• Crafting proposals and quotations, and skillfully negotiating with clients
• Managing project implementation plans and budgets.
• Defining project deliverables at each milestone.
• Vigilantly monitoring progress and taking proactive measures when needed.
• Manage the project implementation plan & budget; identify the scope of project deliverables at each project milestone; monitor progress & take preventive/corrective action whenever necessary.

Requirements Elicitation: Partner with clients to identify high-level requirements and capture critical business needs. You'll excel at articulating and documenting these requirements, assessing solution risks, and prioritizing effectively.

Quality Assurance: Oversee QA/QC activities to ensure successful and timely project delivery, aligning precisely with client expectations.

Documentation Guru: Prepare a variety of project documentation, including Minutes of Meeting, Requirement Specifications, Design Specifications (or Understanding Documents), Training and User Manuals, Release Notes, and Project Status Reports. Clearly articulate and document business requirements. Assess the risks of various solutions and prioritize competing business demands.

Versatile Contributor: Take on additional duties and responsibilities as assigned.

Job Requirements

• Educational Background: Bachelor’s Degree in Information Systems or Business.
• Experience: 1-2 years' experience in the IT industry is preferred.
• Communication: Excellent communication skills are essential.
• Tech-Adept: Proficiency in Microsoft Office (Excel, Word, PowerPoint).
• Attitude: You're organized, meticulous, and always approach tasks with a positive attitude.
• Project Acumen: Strong administrative skills and a general understanding of the project life cycle, project documentation, and project standards.
• Methodologies: Prior experience with SCRUM/Agile methodologies is a plus.

Join us at Appvantage, where every day brings exciting challenges and opportunities for growth. If you're ready to make your mark in the dynamic world of digital innovation, we invite you to embark on this journey with us. Your adventure starts here!

Wee Hur Holdings Ltd (Group) is a listed company on the Singapore Exchange, with businesses in property development, construction, worker’s dormitory, fund management and purpose-built student accommodation (PBSA). We are seeking a driven, motivated and passionate Sales Admin Support as we embark upon our exciting new phase of growth and expansion in the PBSA sector in several major cities in Australia.

You will be employed under Y Suites by Wee Hur Hospitality Pte Ltd (Company), a wholly owned subsidiary of the Group, which is the entity that is responsible for the success of our PBSA management brand. You will report directly to the Assistant Manager, Sales & Reservations and Regional Senior Manager, Business Development. You will be required to work closely with our Sales team in Singapore and BD team in China.

This role is designed for professionals with robust track record in sales admin support, excellent interpersonal and communication abilities, strong detail-oriented mindset and deep motivation to learn and grow. Experience in Sales support, Reservations or Admin coordinator within the hospitality industry are added advantage. Proficiency in Mandarin Chinese is preferred.

You will assist the sales team to retrieve and collate reports, check room availabilities, and make changes to existing reservations. You will need to manage 2 key software systems, namely a sales CRM and an enterprise property management software, so experience and track record in data retrieval and software system utilisation is strongly preferred. You are also expected to respond to sales team request for information or changes at a high frequency and due to the time-sensitive nature of sales closure, we require somebody who is agile, responsive, and highly communicative on chat channels, with a strong bias for action.

Please apply for this position via our careers page (https://www.ysuites.co/careers/).

Key responsibilities:

1. To have a good grasp of the property management system (PMS) to check room availabilities and provide fast response to the China BD team when required.
2. To have a deep and robust understanding of our product.
3. Provide reliable and consistent support on data input and churn out for reporting purpose.
4. Provide weekly room occupancy data from PMS, Competitor Pricing checklist report and other sales admin reports required by the Assistant Manager, Sales & Reservations.
5. To be able to configure changes in the student booking in PMS correctly as and when required by the Booking team.

Required skills and attributes:

1. Bachelor's degree with good honours
2. Candidates with at least 3-5 years of experience and proven track record as a sales admin or admin support an advantage
3. Exceptional verbal, reading and written skills are a must
4. Robust interpersonal, communication and relationship skills
5. Familiarity with CRM & PMS best practices, experience with CRM leads management software (SalesForce or Fresh Sales) an advantage.
6. Experience in working with enterprise software systems an advantage
7. Strong Microsoft Excel Skills desirable
8. Have a detail-oriented mindset and an acumen for understanding
9. Excellent time management and organisational skills
10. Dependable and proactive in follow up
11. Team player and highly independent and able to work under stressful situations

Key Performance Indicators:

• Timely and proactive respond to request from China BD team on room availability
• Accurate data input and churn out for reports requested by Assistant Manager, Sales & Reservations
• Accurate and timely changes in reservation details and ensuring all amendments are done correctly
• Agile, timely and swift response to business request pertaining to lease closure, lease amendments, offer drafting, information required for offer.
• High visibility and timely reporting on weekly reports.
• Strong stakeholder engagement in accordance with best practices, SOP training and brand guidelines
• Strong product knowledge, demonstrate professionalism and competence in task assigned.

Responsible for driving programs and campaigns to meet the company business

goals. This includes growing visitor traffic, product click traffic and customers’

engagement bringing positive profitability in sales to e-commerce sites.

Driving activities and promotions are pivotal to grow business & meet the company

business and strategic goals.

1) Up-to-date product information in the websites and e-commerce sites. That is, image quality, curated photos, stocks status, product information, product key words in listing and all efforts.

2) Lead and initiate social media marketing to increase followers and drive sales in current social channels – EDMs, Facebook ,Telegrams, Instagram; but not limited .

3) Response and engage with social media followers and customers meeting KPI.

4) Propose & execute promotion and campaign assigned for websites and marketplaces.

5) Report: Weekly/ Monthly/Quarterly activities and results

6) Any duties and assignments assigned by immediate Superior.

You will be flexible, highly self-motivated and positive with the ability to work both autonomously and as part of a successful and productive team. Displaying high attention to detail and a commitment to execute high quality tasks, you will also possess exceptional communicative abilities which can be used to successfully build relationships at all levels.

Desired Skills:

Project Management, Digital marketing, Design with Canva and Photoshop, Microsoft office, photography, copywriting, socialmarketing, leadership.

Bilingual in English and Chinese.

Interested candidates should apply online or email to [email protected] with detailed resume and photo.

We regret to inform that only shortlistedcandidate will be notified.

Job Description

• Ensure timely, accurate month-end closing and financial reporting
• Responsible for preparation and closing of monthly and annual financial statements
• Responsible for accounting processes and tasks (i.e.: AP & AR process, GL, account reconciliation, etc.)
• Reponsible for GST returns, PAYG withholding tax, annual tax returns, annual XRBL submission (if any), annual company return (if any)
• Coordinate and liaise with internal parties to support intercompany activities
• Support forecasting and budgeting exercise as per corporate guidelines
• Coordinate and liaise with external parties like external auditors, tax agents, corporate secretarial agents, local tax and government authorities where required
• Support and ensure compliance with all finance filing requirements, tax filing requirement, audits, procedures and forms both statutory and internal
• Assist in new processes and system implementation when required
• Plan and control the company’s cash flow, funding and budget allocation
• Ensuring all accounting systems, practices, controls and procedures are fully compliance with company policy
• Establish effective internal control procedures to improve accounting and reporting systems
• Assist on any ad-hoc tasks required by CFO or supervisor

Job Requirements

• Minimum 3 years of experience in accountancy
• Diploma/Degree in Finance
• Experienced in handling full sets of accounts
• Efficient in Microsoft Excel, Word etc

Job Description:

• Competent in reading and understanding drawings and perform measurements.
• Competent in preparing Bills of Quantities.
• Competent in understanding tender/contract/document/specifications/terms of contract
• Competent in analysing quotations/prices/rates, build-up rates and perform pricing
• Competent in performing contract administration including but not limiting to valuation of payments and variations claims in accordance to contract requirements
• Competent in performing all tender activities necessary for the procurement of new projects
• Competent in performing any other activities in connection with the businesses of the holding company
• Competent in working independently as well as with a team
• Participate in any activity ancillary to the company's other objectives e.g. charity events
• Competent in completing required obligations within stipulated timings and other constraints

Job Requirements:

• Bachelor's Degree in Quantity Surveying
• Minimum 3 years of working experience, preferably in the construction industry
• Proficient in Microsoft Office Tools