As the Portfolio Project Manager, you are responsible for developing, aligning and maintaining a healthy store portfolio within the APAC region, and securing future locations through analyzing potential locations. In this role, you have a strong understanding of the Brand, future business needs, as well as industry tendencies.

What you will do:

• Strategizing and developing regional expansion initiatives, primarily through physical stores to drive and optimize omni growth and profitability
• Maximize future potentials of the region through optimization of the store portfolio, identifying and executing opportunities to rebuild, relocate, consolidate and renew existing leases
• Lead and coordinate omni projects within brand/markets, manage portfolio, and create new markets
• Act as the main point of contact for expansion related matters in the region, ensuring all stakeholders are informed, and provide all with a clear vision for each project/opening
• Collaborate with Brand Management, COS Global Expansion, as well as local lease departments to manage the portfolio of existing stores
• Work with Interior and the Sales Team to evaluate the scope of the work required and projecting turnover and potential profit
• Collaborate with Brand/Market/Global Expansion to co-ordinate market entry preparation
• Ensure local and global leasing teams to have a strong understanding of the COS brand, goals and objectives as well as the omni expansion strategy
• Review, verify, and make decisions on new locations in line with overall expansion strategy, securing growth and expansion targets, aligning market strategy and portfolio actions
• Analyze KPIs, portfolio and planning for new stores, consolidations, optimization, renegotiations
• Coordinate and secure the outcome of unique expansion opportunities such as pop-ups

Your Career

Palo Alto Networks is looking for an experienced Sr. Focused Services Manager. You will be responsible for leading our Managers and their respective Support Account Managers in a region, segment or country by ensuring they have the support and tools to perform their job tasks at a high level as well as helping each member to grow within their roles. You will drive issue escalation point for your region/country/theater, lead the communication channel into the business, manage business change and process improvements and mentor your respective teams for success and growth

Your Impact

• Interview, hire, train and mentor a team of Support Account Managers

• Manage projects and teams to promote productivity and effectiveness

• Drive decisions and results that will affect costs and may impact the short-term goals of the organization

• Receive assignments in the form of objectives and determines how to use resources to meet project schedules and goals

• Provide guidance to others managers and fellow peers within the latitude of established policies to complete assignments

• Maintain a solid sense of cohesiveness within your team, focusing on employee morale and employee development initiatives for internal retention

• Drive Support metrics and KPIs to manage Support Account Manager managers and teams effectively

• Set team goals in-line with overall organizational goals- also, set specific goals for direct reports and provide regular feedback on performance

• Provide leadership, mentorship, and support for technical account related issues

• Lead effective advice and counsel on strategic communications issues and exercise effective discernment

• Drive  process improvement for efficiency, organization, and customer satisfaction purposes

• Drive close collaboration with various internal partners (including engineering, account management, product management, IT, and manufacturing) to resolve issues and grow the business

• Drive close collaboration  with Sales and Post-sales account teams on scoping and pricing FS contracts as well as introducing the offering to customers

Bosch is looking for a Corporate Communications and Governmental Affairs to support its engagement across Southeast Asia and around a range of policy and communication areas relevant to our business. Reporting to the regional corporate communications and governmental affairs Head, you will play a key role in developing and executing public affairs initiatives while representing Bosch’s interests with external stakeholders across government, industry, and business chamber partners.

Responsibilities:

• Develop and implement strategies and approaches to drive strategic engagement with government, industry and relevant partners that achieve Bosch’s business objectives
• Monitor, identify, analyse, and act on emerging changes, trends and issues in the macroeconomic, trade, political, and regulatory environment, including the competitive landscape and impact of government policies on Bosch
• Represent Bosch in cultivating relationships with external stakeholders, including government officials, business chambers, embassies and organisations.
• Prepare briefs and other materials to inform and support Bosch’s policy positions with internal and external stakeholders
• Provide guidance to team members across the organisation on approach and interactions with relevant government bodies to achieve strategic alignment on Bosch’s initiatives with government priorities
• Support in delivering thought leadership initiatives on relevant platforms in Southeast Asia
• Develop and coordinate opportunities for executive engagements on key topics with government officials, including high-level political visits in Germany and Southeast Asia
• Collaborate closely with internal stakeholders for effective business-enabling activities in Southeast Asia

Key Responsibilities:

1. Retail Engagement:
   • Develop and implement strategies with our Distributors & Retailers to enhance customer experience in POS.
   • Collaborate with local retail marketing and sales teams to ensure alignment of engagement strategies.
   • Monitor and analyze customer feedback and sales data to identify areas for improvement.
      
2. POS Material and POS Branding:
   • Oversee the creation and distribution of POS material to ensure consistent and impactful branding across the region.
   • Ensure that all branding efforts align with the company's brand guidelines and resonate with the target audience.
   • If needed, work with designers and vendors to produce high-quality promotional materials.
      
3. End User Engagement:
   • Management of end-user engagement platforms, such as loyalty programs and online communities.
   • Utilize data and analytics to understand user behaviour and preferences, tailoring engagement strategies accordingly.
      
4. Customer Insights and Analysis:
   • Work closely with the retail data analyst to gather and interpret customer insights.
   • Use data to inform and optimize engagement strategies and campaigns.
   • Regularly report on engagement metrics and ROI to senior management.
      
5. Collaboration and Communication:
   • Coordinate with cross-functional teams, including sales, marketing, and product development, to ensure cohesive customer engagement efforts.
   • Act as a key point of contact for regional and local teams regarding customer engagement initiatives.
   • Communicate effectively with stakeholders at all levels, providing updates and insights on engagement activities.

Key Responsibilities:

Category Performance Management

Analyze sales data, market trends, and customer insights to evaluate the performance of core categories within the APAC region.

Develop strategies to drive category growth, increase market share, and meet revenue targets.

Identify opportunities for assortment optimization, pricing strategies, and promotional activities to enhance category performance.

New Product Launches

Lead the end-to-end process of launching new products within designated categories.

Collaborate with cross-functional teams including sales, marketing, and supply chain to develop launch plans tailored to APAC requirements and ensure successful execution.

Conduct market research specific to APAC demographics to understand consumer needs, competitive landscape, and positioning strategies for new products.

Data Analysis and Reporting

Generate regular reports and dashboards to track category performance metrics, including sales, margins, and market share within the APAC region.

Provide actionable insights and recommendations based on data analysis to drive continuous improvement and informed decision-making in APAC markets.

Cross-Functional Collaboration

Work closely with regional sales and marketing teams to develop integrated category plans and promotional campaigns tailored to APAC market dynamics.

Partner with product development teams to provide regional insights and preferences for product innovation and portfolio expansion opportunities.

You will act as the single point of contact for the key client on all project delivery and managed services delivery matters. Beyond projects and operational delivery matters, you are also expected to:

• Develop business opportunities to solve the client’s problems.
• Ideate solutions using technology and process changes.
• Create growth opportunities by considering the feasibility and sustainability of these opportunities and the core capabilities of NCS.
• Direct the right team across different Lines of Business (LOBs) to drive revenue, quality and customer satisfaction targets and ensure delivery.
• Accountable for the delivery services of the client’s account and needs to be involved in the delivery of the programs that you are responsible for.

About the job

Reporting to the HR manager, you will be supporting the full suite of HR activities to support the store’s ambition in making IKEA Tampines a great place to work. You will help to drive our people initiatives, provide great co-worker support, and drive HR functional excellence and continuous process improvement.

Your assignment

• Promote and safeguard the IKEA culture by being a role model who expresses the IKEA values in all HR operational matters.
• Support recruitment activities including recruitment events, applicant screening and shortlisting, and co-ordination of interviews, etc.
• Support new hire onboarding process including issuance of staff items and coordination of onboarding sessions.
• Support learning and development-related activities including onboarding training.
• Support in setting up and maintenance of employee p-files documents etc.
• Support HR improvement projects and new initiatives
• Any other duties which may be assigned from time to time.

Your profile

• You are studying or have an educational qualification in Human Resources Management.
• You have excellent interpersonal skills and are confident in approaching and interacting with people from all levels, which includes managing conflict.
• You take initiative and you are proactive in your tasks and responsibilities.
• You are a committed and strong team player who is also able to work independently.
• You have high integrity and are meticulous in your work.
• You are able to support HR operations during the weekend and public holidays as needed.
• You are able to support business operations during peak periods.

As Wise becomes ever more integrated into financial systems around the globe, we are subject to ever increasing scrutiny from regulators, partners and regional stakeholders. If we are successful, we’ll eventually become one of the most heavily regulated companies in the world.

As Regional Information Security Officer for the APAC region, your job will be to represent Wise Security Squad, creating strong partnerships within our APAC legal entities to help reduce Information Security and Technology risk in line with the expectations of the markets in which we operate.

What you will be working on

• Working closely with regional risk, compliance and engineering teams to provide a tailored view of risk to APAC legal entities.
• Leading security responses for regional licence applications, annual certifications, and ad-hoc audits.
• Supporting Group Security Risk assessment process and preparing risk updates for APAC entity committees and boards.
• Evaluating Wise Group Security controls against regional requirements and obligations.
• Supporting our global security security certification process (e.g. ISO27001, PCI-DSS, SOC1 & 2).
• Assisting with other Information Security and Technology risk related activities as needs arise.

Butcher’s Block is Raffles Hotel Singapore’s avant-garde wood-fire dining experience, expressing the elemental affinity and finesse of cooking with wood-fire. The Restaurant General Manager of Butcher’s Block will be the “face” and ambassador of the restaurant, leading the venue’s personality and soul. As General Manager, you will work closely with the Restaurant Chef de Cuisine for supervising the overall operation and service standards of the outlet to meet and exceed guest’s dining experience expectations. You will be expected to take ownership of the operations and to ensure that the business is optimised in line with the vision and financial projection set out by the management. In addition, the General Manager will be expected to lead the team and to create a nurturing work environment for the team members to prosper and excel. We are looking for the right candidate to realise the aspirations to make Butcher’s Block one of Singapore’s most recognised and loved sustainable restaurant concept.

Main responsibilities include, but are not limited to, creating a Food & Beverage destination within Raffles Hotel Singapore, maximising revenues, achieving financial and quality targets, marketing, confirming required staffing levels, conducting training and development of team members.

Primary Responsibilities

Requirements and Responsibilities

• Previous relevant experience with managing of a restaurant of similar standing and profile.
• Ability to work independently and with minimal supervision.
• Highly organised with strong analytic and communication skills.
• Excellent computer skills (incl. Microsoft Excel in a business environment) and ability to learn new programs/systems quickly.
• Ability to work under pressure and remain within all set deadlines.
• Identifies what needs to be completed and takes action to achieve a standard of excellence beyond job expectations.
• Understands, embraces, and integrates corporate values into everyday duties and responsibilities.
• Identifies and responds to current and future client needs by providing excellent, genuine service to internal and external customers.
• Executes project management including research of equipment, materials, supplies and methods, sourcing and negotiating with qualified suppliers or contractors, reviewing contracts, and quality control during all stages of the project.
• Resourceful team player that builds, strengthens, and maintains collaborative relationships with others inside and outside the organization.
• Maintains a productive climate and confidently motivates, mobilizes, and coaches employees to meet high performance standards and goals.
• Listens, writes, and speaks effectively, and positively relates and interacts with co-workers and others.
• Makes choices or reaches conclusions by establishing objectives, gathering relevant information, identifying alternatives, setting criteria for the decision, and selecting the best option.
• Systematically develops plans, prioritizes, organizes and manages resources in order to accomplish business goals within a specific time period.
• Able to create ‘Colleague Welcome Kit’ in coordination with office of Talent & Culture
• Able to establish, review and adjust sequence of service if necessary.
• Prepares training manual and conduct departmental service training in coordination with Learning and Development Manager.
• Develops pre-opening training schedule in coordination with Learning and Development Manager.
• Establishes colleague’s working schedule in line with operational requirements and regulations issued by Ministry of Manpower and local union.
• Reviews simulation processes and update evaluation criteria for smooth opening.
• Creates simulation schedule, menus and critique form in coordination with Chef de Cuisine.
• Establishes operating par stock for OS&E and beverage.
• Establishes menu pricing based on market knowledge and cost considerations.
• Creates restaurant Standard Operating Procedures.
• Creates bar recipe in Material Control.
• Establishes minimum/maximum for guest supplies.
• Creates a maintenance equipment check list to be conducted on weekly basis with Engineering and Housekeeping team.
• Establishes a monthly walk-through with Hygiene Officer in coordination with Chef de Cuisine.

Oversees Daily Operations and Achieving Targets

• Forecasts sales, covers and payroll costs.
• Supervises operation, ensuring sufficient manning coverage for operations.
• Assigns the Assistant Manager, Junior Assistant Manager and Supervisors with responsibilities and tasks that they are best suited for.
• Ensures that all duties, tasks and services are carried out according to the required standards as prescribed by the hotel.
• Consistently adheres to timeline of deliverables.
• Maintains consistency in quality of food, beverage and service above all else.
• Attends briefings and meetings held by the department and update all latest policies as needed.
• Possesses in depth and supervise knowledge of all food and beverage menus and its preparations and presentations. This includes in depth and supervise knowledge of bar and wine operations.
• Detailed knowledge and experience in establishing, training and executing sales techniques and marketing plans.
• Ensures cleanliness and appearance of the restaurant and related areas at all times and take immediate action if needed or required.
• Familiarises self with the company’s applicable processes, software and technologies (e.g. Micros, Avero, Material Control, etc.).
• Consistently present in the operation area during all key meal periods.

Provides a Leading and Consistent Guest Experience

• Promotes sales through direct guests’ contact. Constantly obtains customer feedback during operations to ensure satisfaction and building loyal following/return customer base.
• Handles guests’ complaint and comments competently and swiftly.
• Leads the service and culinary team to personalize guest experience and in accordance to Hotel Standards.
• Builds strong relationships with local guests and build loyal following as foundation for a successful operation.
• Maintains levels of confidentiality and discretion of the guest, staff, operator at all times.

Management and Leadership of Outlet

• Is a mentor and role model.
• Proactive, innovative with in depth F&B and market knowledge.
• Executes hands-on leadership by actively engaging in colleague support and guest service during all major meal periods.
• Leads and supports the team to be consistent in service standards, to be collaborative and enabling leadership style. Provide regular team meeting for training and arranges examinations for the staff to achieve higher standards and skills.
• Drives the team to achieve common goals and build a strong team work.
• Uses the performance review process to identify and develop talent for growth management performance issues and uses coaching styles.
• Be culturally affinity and show empathy to all team members.
• Coaches and trains staff to prepare them for the next level within 14 – 24 months.
• Reviews the work performance of all colleagues to make sure that established procedures and policies are followed.
• Enforces and upholds highest standards in discipline and knowledge of the contents in disciplinary actions. To actively enforce colleague motivation and team building.
• Observes colleague’s individual performance, grooming, punctuality.
• Performs staff appraisals/disciplinary actions if required.
• Provides a level of Safety and Security for guests and employees.
• Assists in recruitment, induct and train the team who are competent and confident.
• Ensures grooming and hygiene practices of colleagues are in line with Raffles Hotel Singapore and National Environmental Agency standards.
• Attends daily meetings and all other meetings, which fall under his/her jurisdiction, follows directives given and advises Assistant Director of F&B on topics of importance.
• Attends monthly departmental meeting and communicates with the team. Follow up on projects assigned if any.
• Checks daily opening and closing duties.

Marketing Plan and Revenue Management

• To be knowledgeable to represent the brand and promote the outlet. To be comfortable being a media personality, subject to approval and supervision of the Management and Marketing Communications team.
• Comfortably and confidently answer questions and attend to queries or feedback regarding the restaurant.
• Makes recommendations to the Management on other potential sources of revenue e.g. promotions etc.
• Implements appropriate and effective measures to improve control of costs, expenses, and labor.
• Submits regular forecast of the restaurant revenue. Work out on property revenue to yield.
• Submits monthly sales analysis with improvement action plan and uses revenue management tools to generate reports.
• Ensures all reports generated are accurate before submission.

Training, Learning and Development of the Team

• Streamlines all training requirements and co-ordinates all arrangements for proper execution of instructions.
• Conducts regular on the job trainings for colleagues to develop their skills/new menu items.
• Records and submits monthly On-the-Job Training hours to F&B Office before the 15th of each month.
• Guides the departmental orientation for new hires.
• Ensures that colleagues are aware of hotel rules and regulations.
• Ensures that colleagues are trained on fire and safety, emergency procedures and hygiene.

Other Responsibilities

• Performs any other duties that may be assigned by the Head of Department.
• Coordinates all functions with Culinary Team, Catering Sales Team and Service Team to ensure maximum efficiency.
• Develops own knowledge and skills to grow as a business partner and leader.
• Ensures NEA rules and regulations are met and achieve.  
• Uses a Heartist® approach – makes the guests and colleagues Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Ensures service standards and individual performances is aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Contributes to the hotel’s Corporate Social Responsibility efforts by supports the Planet 21 program.
• Performs any other duties and responsibilities that may be assigned.

About the job
The Loyalty Specialist will be part of the Marketing team and responsible of the IKEA Family and smales loyalty programmes in Singapore.

Your assignment

Contribute to the development of Loyalty Communications

• Conceptualise and create content for IKEA Family and smales members to keep them engaged as an active member
• Responsible for conceptualising aligned loyalty communications content that supports external comms campaign or collection launches, loyalty campaigns for points/voucher redemptions, IKEA food and product offers for members, smales newsletters, etc., while keeping to IKEA brand values and, visual and copy identity guidelines.  
• Responsible for and takes ownership of IKEA Family and other loyalty driven country events and communications to members that drives acquisition, engagement and retention.
• Work closely within and across departments to plan loyalty communications calendar and ensure high level of execution.

Contribute to the development of Loyalty Programme and other admin tasks

• Work on tasks and projects as assigned that will contribute to the development of IKEA retail operations (i.e. global, regional, country or local initiatives).
• Work closely with other functions, regional loyalty team and the stores on member related issues.
• Contribute to the accuracy of the loyalty marketing budget, expense admin and monthly reconciliation with finance, liability reports, etc.
• Responsible for securing partnerships with other brands for the IKEA FAMILY loyalty programme that benefits our members.
• Collaborate with analytics agency, BI teams and Country Marketing Managers for data exchange, enhancement of reporting dashboard, test, monitor result and provide feedback for different analytics models to increase the engagement and purchase propensity.
• Monitor, update and secure functionality of the CRM system upgrade, security-gap bridging, stable integration with various internal and external systems/platforms.
• Database preparation: For CRM365 - prepare adhoc marketing lists in ClickDimensions or extract out for DM and SMS.
• In day to day work, ensure full compliance with Personal Data Protection Act regulations and Ikano Retail policies with respect to collection, handling and storage of members’ data.
• Be the go-to loyalty buddy for CCC and CR co-workers in resolving special customer enquiries and closing any knowledge gap in the system and processes. 

E-Bridge Preschool is a leading education management company that is committed to providing high-quality early childhood education. We are currently seeking a dedicated and passionate Preschool Educator (English) to join our team. As a Preschool Educator, you will play a crucial role in nurturing young minds and creating a positive learning environment.

In this role, you will be responsible for planning and implementing age-appropriate activities and lessons that stimulate curiosity and encourage children's early development. You will guide and support children as they explore their interests, enhance their social skills, and develop their cognitive abilities. Additionally, you will work closely with parents and communicate their child's progress and achievements.

E-Bridge Preschool believes in creating a collaborative and inclusive learning environment. We value creativity, innovation, and a commitment to excellence. If you are passionate about early childhood education and have a strong background in teaching young children, we encourage you to apply.

Responsibilities

• Plan and implement daily lesson plans that align with the preschool curriculum
• Create a safe and nurturing environment for children to learn and grow
• Foster children's social, emotional, cognitive, and physical development
• Encourage children's independence and decision-making skills through age-appropriate activities
• Collaborate with other educators and support staff to ensure a cohesive learning experience
• Assess and track children's progress and provide timely feedback to parents
• Communicate effectively with parents regarding their child's development and any concerns

• Bachelor's degree in early childhood education or a related field
• Proven experience working as a preschool educator or similar role
• Extensive knowledge of early childhood development and educational theories
• Strong interpersonal and communication skills
• Ability to create a positive and engaging learning environment
• Patience, flexibility, and a genuine love for working with young children
• Familiarity with the preschool curriculum and best practices in early childhood education
• Proficiency in English language, both verbal and written.

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.

The Senior/F&B Operation Executive is concerned with the efficient and professional service of food and beverages, while ensuring guests receive optimum service in accordance with the standards, policies and procedures of the Conrad hotel and Hilton Group.

What will I be doing?

As the Senior/F&B Operation Executive, you will be responsible for performing all the floor service supervisor duties to the highest standards:

The position will also have the chance of being provided with additional bar training as well as Hostess training on how to handle events and bookings.

• Maintain a high customer service focus by approaching your job with the customers always in mind.
• Have a positive impact, taking personal responsibility and initiative to resolve issues, always clearly communicating with both customers and colleagues.
• Contribute ideas and suggestions to enhance operational / environmental procedures in the hotel.
• Actively promote the services and facilities of Hilton hotels to guests and suppliers of the hotel.
• Perform all duties and responsibilities in a manner that ensures your safety and that of others in your workplace.
• Confidently know the food and beverage menu contents and explain them in detail to guests.
• Understand dietary requirements and offer appropriate suggestions.
• In consultation with the Manager, agree and implement actions to make improvements to customer service.
• Complete the checklist in product knowledge.
• Make suggestions on the menu that might suit guests of different nationalities.
• Familiarize with menu items of all other outlets to recommend guests to other outlets.
• Confidently know the opening hours of all restaurants and hotel outlets.
• Able to recommend other restaurants and city attractions to hotel guests.
• Actively check team members’ product knowledge on each shift.
• Undertake steps / processes to ensure that all areas of the restaurant are set to the standards required for breakfast, lunch and dinner, including the checking of the cashier desk set-up and communicating with the Chefs on any details for the shift and number of reservations for the day.
• Check reservations for the day, ensuring that the restaurant and team members have tables ready and large bookings have been confirmed by phone.
• Assist bartenders and kitchen team members where required and carry out any reasonable duties requested by the Manager.
• Ensure that all team members are briefed for the details of the shift ahead.
• Complete the checklist on preparing the restaurant for service.
• Greet guests with a smile, offer assistance with coats, bags, etc., and introduce yourself.
• Escort guests to a table and ask if they would prefer a smoking or non-smoking table.
• Follow-up on any guest questions or queries immediately and if you don’t have the answer, check with your Manager.
• Ensure that all service procedures are carried out to the standards required.
• Make sure that all areas are cleaned and maintained in accordance with operating procedure.
• Supervise the restaurant roster on a daily basis and ensure it is in line with the changing business levels, making any changes in order to achieve the F&B team service standards and budget goals.
• Control the allocated labour for each shift to ensure that customer expectations are met whilst achieving the desired labour cost.
• Assist restaurant managers with training all team members for the ‘induction training’ and ‘on the job training’.
• Offer team members constructive feedback about their performance after every shift in an aim to develop their skills and confidence.
• Provide leadership and direction for all team members while on duty by offering professional skills and leading by example.
• Ensure that the shift is reviewed, handovers and briefings are carried out.
• Carry out any other reasonable duties and responsibilities as assigned.
• The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.

What are we looking for?

A Senior/F&B Operation Executive serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• 2-4 years’ experience as Captain / Supervisor in world class bar with high level of quality and standards
• Senior High School education or specialty in Hospitality.
• Good English skills to meet business needs.
• Motivated and committed, approaching all tasks with enthusiasm and seize opportunities to learn new skills or knowledge in order to improve personal performance.
• Flexible and responds quickly and positively to changing requirements including the performance of any tasks requested of you.
• Maintain high team focus by showing cooperation and support to colleagues in the pursuit of team goals.
• Must have basic knowledge of food and beverage preparation and service of various alcohol.
• Able to remember, recite and promote the variety of menu items.
• Open minded and outgoing personality.
• Willing to work for long hours.
• Positive attitude.

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Job Highlights

• Career Development and Opportunities
• Duty Meals, Birthday Leave & Flexible benefits
• Complimentary Room Nights & Discounted Room Rates

As a Stewarding Supervisor / Assistant Manager, we rely on you to

• To maintain the cleanliness and hygiene standard of the outlet as per the SFSMS Policies.
• To ensures employees and contractors follow and adhere to hotel policies.
• Arrange requisition of par stocks and supplies of stewarding storeroom to ensure that sufficient items are available for operations all times.
• Prepare inventory lists and personally conduct inventories for various outlets
• Other ad-hoc duties assigned by management

We are looking for someone who:

• Preferably has experience working in hospitality industry
• Committed to maintaining quality standards
• Good team player who is keen to learn
• Communication and interpersonal skills
• Willing to work shifts

If you are the right person, what are you waiting for? Click the apply button now!

Job Responsibilities:

• Assist in setup & breakdown of the restaurant.
• Assist your Service Leader in organising table seating and preparing tables.
• Greeting of customers and providing an enjoyable dining experience for all customers.
• Presenting menus/ directing customers to our menu QR code on the tables.
• Serve water and refill glasses as and when needed.
• Ensure the timely delivery of food/beverage orders.
• Complete opening and closing side work.
• Ensuring side stations are stocked and cleaned. Regular checks.
• Assisting in cleaning up of spills and ensuring table cleanliness at all times.
• Complete housekeeping functions where necessary (ie. cleaning, sweeping, mopping, emptying trash and etc.)
• Handling of customers' queries in a friendly and professional manner.
• Facilitating and assisting Service Leader in any other requirements.

JOB REQUIREMENTS

• Fluent in spoken and written English.
• Minimum 1 year’ experience in restaurant service/ F&B industry, experience as a barista will be a plus.
• Basic certification in restaurant service is desirable. A combination of practical experience and education will be considered.
• Outstanding Customer Service, focused and oriented.
• Full time flexible hours are required (able to work days, nights, weekends, holidays).
• Strong communication skills with the ability to promote sales and resolve conflict.
• Positive, Cheerful, Energetic, Fun and Friendly.

We are searching for a seriously organised I.T. Manager to join the Bulletproof Singapore Studio to oversee and facilitate I.T. in our APAC region, as well as working as part of the global I.T. team at Bulletproof.

You will be working within one of the top independent global brand agencies, whose clients include world renowned brands, as well as smaller boutique clients. You’ll be an integral part of the team ensuring all facets of our I.T. Infrastructure runs smoothly.

ABOUT US:

• 400+ strong global brand agency

• 100% independent

• 25 years young

• 8 studios around the world

Bulletproof is a creative powerhouse run by creatives—a place where liked-minded individuals come together to deliver brilliant ideas. Truly independent, we pride ourselves on shunning convention and getting sh*t done; above all, we march to the beat of our own drum. You don’t need a degree to get a job at Bulletproof: we choose talent over title and seek people with energy, passion and soul.

As a team, we blur the lines between branding, content, digital, film, innovation and packaging; all the while bringing our clients the very best of the best.

At Bulletproof we have three core beliefs:

WE BELIEVE GREAT IDEAS CHANGE THE WORLD...

We believe in the power of design to influence human behaviour, affect change and pierce conventions.

WE BELIEVE PEOPLE MAKE THE DIFFERENCE...

That true collaborative spirit creates a compelling, infectious energy that delivers outstanding commercial results.

STAY NAÏVE…

We believe naivety keeps you relentlessly curious, open to possibilities and leads to purer, more interesting and uncharted solutions.

ABOUT THE ROLE:

Your main duties and responsibilities include:

• Managing Bulletproof’s APAC I.T, sites, working alongside and supporting the global I.T. team.
• Reporting into the Global Head of I.T.
• Continuing the smooth, efficient and productive running of the agency's I.T. infrastructure from supporting singler users to network and server maintenance.
• Managing and maintaining Bulletproof various Networks, Servers and SaaS solutions.
• Managing IT budgets, forecasting, enforcing cost-effectiveness when purchasing new and replacement hardware and software.
• Managing and supporting I.T. employees along with the Global Head of I.T.
• Implementing security of the network, data and its storage and communication systems.
• Acting in alignment with user needs and system functionality to contribute to organisational policy.
• Preserving assets, information security and control structures.
• Supporting and assisting external agency locations remotely as required.

WHAT YOU SHOULD HAVE:

If you tick all of the boxes below, we could be a perfect match!

Support Skills

• Apple qualifications ACTC 10.10 or ACSP 11.
• Jamf qualifications 100/200/300 and above ideally.
• Essential experience of using and supporting Mac OS, applications, and end users within a studio environment.
• Desirable knowledge and understanding of: Apple Hardware, Mac OS and iOS supporting users with Adobe CC suite, Microsoft Office and Font Explorer/Monotype.
• The ability to use and configure Jamf Cloud, Adobe Admin Console, Microsoft 365, Miro, Mac OS X Server, Synology, UniFi and Sonicwall.
• Knowledge of PC and Windows 10 OS.
• Assisting the setup and running of meetings using Teams, Zoom and other VC software.
• AWS or Azure qualifications or a good understanding of Cloud hosting Platforms beneficial.

Additional Skills

• A credible knowledge of routing, networking and DNS TCP/IP, DHCP, DNS, VPN.
• Experience of Apple Remote Desktop, TeamViewer and command line.
• Understanding of printers and calibration helpful.
• General I.T. hardware skills: replacing; memory, hard drives and replacing server rack components.
• Strong critical thinking skills.

In line with our three core beliefs, we’re looking for people that share our community spirit and are curious enough to question the status quo. Could this be you? If so, apply below!

Competitive benefits package

JOB SUMMARY

As an IT Manager in the manufacturing industry, you will be responsible for overseeing and managing the IT operations and IT Projects within the company. Your role is crucial in ensuring the efficiency, security, and reliability of all IT systems and processes to support the manufacturing operations and drive continuous improvement.

• Proven experience in IT management roles within the manufacturing industry, with a strong understanding of manufacturing processes and systems.
• In-depth knowledge of IT infrastructure, including networks, servers, and software applications.
• Experience in project management, budgeting, and vendor management.

JOB DESCRIPTION

IT System Management

• Manage and support the IT infrastructure, including networks, servers, databases, and software applications.
• Ensure the smooth operation of all IT systems and troubleshoot any technical issues as they arise.
• Collaborate with cross-functional teams to identify and implement IT solutions that improve operational efficiency and support business objectives.
• Strong experience in managing end-user services and ensuring high level user happiness.

Project Management

• Lead and manage IT projects from planning and execution to completion.
• Develop project plans, timelines, and budgets, and ensure timely delivery within the agreed scope.
• Coordinate with internal stakeholders and external vendors to ensure project success.

Vendor Management

• Manage relationships with IT vendors and service providers, ensuring contract compliance and service level agreements.
• Evaluate vendor performance and negotiate contracts to ensure cost-effectiveness and quality delivery of products and services.

Security and Compliance

• Implement and maintain security measures to protect company data and systems.
• Ensure compliance with relevant industry regulations and standards.
• Develop and implement disaster recovery plans and data backup strategies.

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Proven experience in IT management roles within the manufacturing industry.
• In-depth knowledge of IT infrastructure, networks, servers, software applications and end-user support.
• Experience in project management, budgeting, and vendor management.
• Strong problem-solving and analytical skills.
• Excellent communication and interpersonal skills.
• Ability to work collaboratively with cross-functional teams.
• Must be Singaporean citizen or PR.

Triton AI Pte Ltd
Registration Number: R1980724
EA: 21C0661

• Permanent Role with AWS and Variable Bonus
• MNC Manufacturing Company
• Attractive base salary, allowance, and higher than average perks & benefits

Job Summary:

We are seeking a highly skilled and motivated Business Analyst who is fluent in both Mandarin and English, with substantial experience in Anaplan. The successful candidate will be responsible for analyzing business processes, developing solutions, and working closely with stakeholders to implement Anaplan-based models that drive business efficiency and decision-making.

Key Responsibilities:

• Business Analysis:
• Conduct thorough analysis of business processes and requirements.
• Develop and document business requirements, functional specifications, and business processes.
• Identify areas for improvement and propose solutions to enhance business performance.
• Anaplan Implementation and Management:
• Design, build, and maintain Anaplan models and modules.
• Collaborate with cross-functional teams to gather requirements and translate them into Anaplan solutions.
• Provide ongoing support and maintenance for Anaplan applications.
• Stakeholder Collaboration:
• Liaise with stakeholders, including business leaders and IT teams, to ensure alignment and effective communication.
• Conduct training sessions and workshops for end-users to maximize the use of Anaplan solutions.
• Data Management and Analysis:
• Analyze large datasets to extract actionable insights and support decision-making.
• Ensure data integrity and accuracy within Anaplan models.
• Reporting and Documentation:
• Develop and maintain detailed documentation for Anaplan models and business processes.
• Create and distribute regular reports and dashboards to stakeholders.

Qualifications:

• Language Skills:
• Fluency in both Mandarin and English, with excellent written and verbal communication skills in both languages.
• Education and Experience:
• Bachelor's degree in Business Administration, Finance, Computer Science, or a related field.
• Minimum of [X] years of experience as a Business Analyst, with a focus on Anaplan implementation and management.
• Proven experience working in a bilingual environment.
• Technical Skills:
• Proficient in Anaplan, including model building, maintenance, and optimization.
• Strong understanding of data management, analysis, and reporting.
• Familiarity with other business intelligence tools (e.g., Excel, SQL, Power BI) is a plus.
• Analytical and Problem-Solving Skills:
• Strong analytical skills with the ability to interpret complex data and translate it into actionable insights.
• Excellent problem-solving skills and attention to detail.
• Interpersonal Skills:
• Strong interpersonal and communication skills, with the ability to work effectively with diverse teams.
• Demonstrated ability to manage multiple priorities and meet deadlines.

Job Description:

As a technical expert in environmental sustainability, you will provide assistance to the Head in leading the development and implementation of environmental strategies for our clients. You are also their sustainability advisor in the areas of waste management, renewable energy, recycling, pollution reduction and pollution prevention and carbon accounting through our Singapore Green Labelling Scheme (SGLS), environmental certifications and consultancy projects. You are to provide assistance to the Head in the overall management of the SGLS product category development and accreditation evaluation by assessing, analysing and collating environmental performance data and validation with key industry players.

Key Duties but not exhaustive:

Environmental Certifications – Product category development

• Assist in leading the development of new product categories in areas of waste management, renewable energy, recycling, pollution reduction, pollution prevention, carbon accounting and etc.
• Provide assistance in oversight of the process of criteria development from draft criteria development to industry and committee review to create the final product category document.
• Research in the latest technology to keep in pace with evolving environmental landscape

Environmental Certifications – Review of applications received

• Review all applications at technical level and in accordance to criteria of each product
• Analyse SGLS data for relevant business situations and proactively evaluate, and address key business issues, drivers and growth opportunities
• Provide assistance to ensure the compliance of environmental certification review and approval is according to the code of practice under the ISO 14024 and ISO 17065 framework
• Maintain high standard of certification for SGLS Green Label products through site audits
• Assist in management of site auditor and assessment of Green Label for delivery of audit services
• Assist in effectively manage the daily operation for review and assessment of the SGLS and environmental certifications based on monthly targets
• Assist in preparation of reports on SGLS and environmental certifications monthly certification targets
• Assist in supervising the implementation of the policies and procedures related to environmental certifications
• Respond to complaints and appeal related to environmental certifications

Consultancy projects

• Work with the Business Development team to assess and implement projects
• Provide technical inputs
• Assist in drafting reports for clients

Secretariat to prepare for Audits for the different accreditation schemes eg GENICES, ISO17065, ISEAL

• Assist in managing and coordinating all activities related GENICES to ensure timely submission of GENICES report and handbook
• Review report and handbooks in compliance to the GENICES requirements
• Schedule and assist in leading discussions at meetings on matters pertaining to GENICES

Assistant Business Leader

• Assist in leading the partnership with internal stakeholders to ensure that the sales targets and grow strategy are achieved
• Implement intervention to mitigate risks and close sales gaps
• Assist in reporting SGLS and environmental certifications monthly sales targets

Others

• Help out at major SEC events
• Any other adhoc duties as and when assigned by your supervisor from time to time as and when required

Job Requirements:

• Degree in Environmental, Civil or Chemical Engineering or other relevant engineering degrees.
• Passion for the environment
• 7 years’ working experience as a practicing engineer
• In-depth knowledge of local and global environmental issues will be an added advantage
• ISO 14001 Certification
• Knowledge of Sustainability Reporting /GRI (preferred)
• Demonstrated ability to conduct Life-cycle assessment (LCA) or Demonstrated ability to manage an Environmental Impact Assessment project
• Keen technical research & analytical skills
• Strong stakeholders managing skills; deals tactfully and effectively with differences of opinion, influences rather than directs
• Creative and able to work independently
• Ability to communicate with people at all levels in both technical and non-technical environments
• Good command of English and well-versed with MS Office
• Demonstrated ability to execute multiple projects and excel in a results-oriented environment
• Strong team player

Other Skillsets/Personal Attributes:

1. Ability to multi-task;
2. Ability to meet, negotiate and engage with external stakeholders;
3. Ability to collaborate and work well with colleagues;
4. Openness to learn with a positive mindset/attitude;
5. Passion for Green Initiatives.

The scope of work for an Teaching Aid Specialist typically includes the following aspects:

1. Course Design and Development: Assist teachers in designing and developing course content, lesson plans, and teaching materials to ensure courses meet educational goals and student needs.

2. Instructional Technology Support: Provide technical support to help teachers and students use educational software, online learning platforms, and other digital tools.

3. Student Support Services: Offer tutoring, Q&A sessions, and academic support to help students overcome learning difficulties and improve their learning outcomes.

4. Assessment and Feedback: Participate in the assessment of student learning outcomes, collect and analyze feedback, and help improve teaching methods and materials.

5. Teacher Training: Provide professional development training for teachers, introducing new teaching methods, technologies, and tools to enhance their teaching abilities.

6. Educational Research: Participate in educational research projects, analyze educational data, evaluate teaching effectiveness, and explore and promote best practices.

7. Administrative and Coordination Tasks: Manage and coordinate instructional resources, schedule courses, and handle administrative matters related to teaching.

These tasks aim to improve teaching quality and promote student learning and development.

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.

The F&B Supervisor, is concerned with the efficient and professional service of food and beverages, while ensuring guests receive optimum service in accordance with the standards, policies and procedures of the Conrad hotels and Hilton Group.

What will I be doing?

As F&B Supervisor, you will be responsible for performing the following tasks to the highest standards:

• Maintain a high customer service focus by approaching your job with the customers always in mind.
• Have a positive impact, taking personal responsibility and initiative to resolve issues, always clearly communicating with both customers and colleagues.
• Contribute ideas and suggestions to enhance operational / environmental procedures in the hotel.
• Actively promote the services and facilities of Hilton hotels to guests and suppliers of the hotel.
• Perform all duties and responsibilities in a manner that ensures your safety and that of others in your workplace.
• Confidently know the food and beverage menu contents and explain them in detail to guests.
• Understand dietary requirements and offer appropriate suggestions.
• In consultation with the Manager, agree and implement actions to make improvements to customer service.
• Complete the checklist in product knowledge.
• Make suggestions on the menu that might suit guests of different nationalities.
• Familiarize with menu items of all other outlets to recommend guests to other outlets.
• Confidently know the opening hours of all restaurants and hotel outlets.
• Be able to recommend other restaurants and city attractions to hotel guests.
• Actively check team members’ product knowledge on each shift.
• Undertake steps / processes to ensure that all areas of the restaurant are set to the standards required for breakfast, lunch and dinner, including the checking of the cashier desk set-up and communicating with the Chefs on any details for the shift and number of reservations for the day.
• Check reservations for the day, ensuring that the restaurant and team members have tables ready and large bookings have been confirmed by phone.
• Assist managers and kitchen team members where required and carry out any reasonable duties requested by the Manager.
• Ensure that all team members are briefed for the details of the shift ahead.
• Complete the checklist on preparing the restaurant for service.
• Greet guests with a smile, offer assistance with coats, bags, etc., and introduce yourself.
• Escort guests to a table and ensure that their preference and request are acknowledged.
• Follow-up on any guest questions or queries immediately and if you don’t have the answer, check with your Manager.
• Ensure that all service procedures are carried out to the standards required.
• Make sure that all areas are cleaned and maintained in accordance with operating procedure.
• Supervise the restaurant roster on a daily basis and ensure it is in line with the changing business levels, making any changes in order to achieve the F&B team service standards and budget goals.
• Control the allocated labour for each shift to ensure that customer expectations are met whilst achieving the desired labour cost.
• Assist restaurant managers with training all team members for the ‘induction training’ and ‘on the job training’.
• Offer team members constructive feedback about their performance after every shift in an aim to develop their skills and confidence.
• Provide leadership and direction for all team members while on duty by offering professional skills and leading by example.
• Ensure that the shift is reviewed, handovers and briefings are carried out.
• Carry out any other reasonable duties and responsibilities as assigned.
• The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.

What are we looking for?

A F&B Supervisor serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• 2-4 years of experience as Senior Captain / Supervisor in a restaurant with high level of quality and standards.
• Senior High School education or specialty in Hospitality.
• Good English skills to meet business needs.
• Motivated and committed, approaching all tasks with enthusiasm and seize opportunities to learn new skills or knowledge in order to improve personal performance.
• Flexible and responds quickly and positively to changing requirements including the performance of any tasks requested of you.
• Maintain high team focus by showing cooperation and support to colleagues in the pursuit of team goals.
• Must have good knowledge of food and beverage preparation and service of various alcohol.
• Able to remember, recite and promote the variety of menu items.
• Open minded and outgoing personality.
• Willing to work for long hours.
• Positive attitude.

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Nursery Practitioner

Our Nursery team are the core of our nursery and all our practitioners are responsible for providing the highest levels of care, education and attention for the children attending the nursery. You are responsible for identifying and meeting the individual needs of the children in your care. Throughout your work, you will build positive relationships with children, staff, parents, and careers. You will also thrive on living by our core values; Be Extraordinary, Think Visually, Support & Nursery and Inspire Creativity.

As a Nursery Practitioner at b_together you will…

• Create a safe, welcoming and inclusive environment for all children

• Supervise and support children at all times

• Share responsibility for the welfare of all children in your designated room or group, following systems to ensure consistent, high-quality care

• Reflect on your practice and daily routines and share ideas for improvement with your group members

• Contribute to planning and the provision of a stimulating range of age-appropriate activities, helping to ensure rooms are well-resourced and creatively set up

• Contribute to observations and the assessment of children’s learning and development, helping to ensure records are kept up-to-date, are of a high standard and are shared effectively

• Remain vigilant and protect children from harm or abuse, reporting any concerns immediately – in accordance with child protection and whistleblowing policies

• Be fully aware of all emergency and security procedures, e.g. fire procedures, routines for dropping off and collecting children

• Provide feedback and work in partnership with parents, building and maintaining relationships that encourage trust, open communication, and involvement in nursery life

• Respect and value all colleagues, creating a positive working environment • Cooperate and work effectively with the Teaching and management team, taking on additional responsibilities

• Work flexibly as part of a larger team, assisting and supporting colleagues, wherever required, in order to ensure the smooth running of the company

What super powers will you have?

• A passion for teaching and looking after little ones

• Childcare Certification

• Pro-active, inquisitive nature

• The ability to resource creatively, invent new activities for children and encourage learning and development

• Excellent knowledge of safeguarding

Job Highlights

• Career Development and Opportunities
• Duty Meals, Birthday Leave & Flexible benefits
• Complimentary Room Nights & Discounted Room Rates

We are looking for Duty Manager to join our team

As a Duty Manager, we rely on you to:

• Manage day-to-day staffing requirements, plan and assign work in accordance with the Front office requirements to ensure the efficiency in running of the Hotel's operation.
• Ensure smooth operation on a daily basis
• Review feedbacks, guest comments, and other information pertaining to front office
• Track guest satisfaction levels and handle guests' complains
• Documentation of hotel risk management reports for investigation and process recommendations for future prevention and improvement
• Overall in-charge of the hotel during the midnight shift in the absence of the senior management
• Identify training needs and develop training programs
• Ac-hoc duties as assigned

We are looking for someone who:

• Takes pride in being a hotelier
• Good communication skills
• Loves interacting with guests from all backgrounds
• Preferably has at least 2 years of relevant experience
• Enjoys coming up with best fit solutions
• Is a friendly, helpful and trustworthy leader
• Must be detail-focused and guest-oriented

If you are the right person, what are you waiting for? Click the APPLY button now!

Position title: Vice President, Financing Green, Asia Sustainable Finance

Reports to: Director, Climate & Sustainability, WWF-Singapore

About WWF-Singapore
World Wide Fund for Nature (WWF) is one of the world’s largest and most respected independent conservation organisations. WWF’s mission is to stop the degradation of the earth’s natural environment and to build a future in which humans live in harmony with nature. As one of WWF’s international hubs, WWF-Singapore supports a global network spanning over 100 countries. WWF Singapore works closely with local stakeholders towards a greener and more sustainable Singapore and the region around us. We work to address key conservation areas, such as climate change, sustainable finance, deforestation, illegal wildlife trade, marine conservation, and sustainable production and consumption, through collaboration, education and outreach efforts involving the community, businesses, and governments. For more information, please visit wwf.sg.

I. Mission of the Asia Sustainable Finance Team:

WWF has identified the finance sector as a key driver of global economic activity with which we must engage to successfully deliver on our long-term conservation mission. To do this, we work with key finance sector players including banks, investors, regulators, and stock exchanges, across six focus areas:

1. Regulations and Guidelines: We provide recommendations and facilitate dialogue between regulatory authorities and financial institutions (FIs) to issue harmonized regulations and guidelines that raise the bar for sustainable finance at the national and regional level.

2. Standards: We help FIs understand what makes certain standards and certification schemes credible to help them ensure that their due diligence and verification processes assure robust sustainability practices.

3. Capacity Building: We empower FIs through capacity building on environmental, social and governance (ESG) issues through industry-wide workshops and bilateral training sessions. Our training covers a range of sectors and thematic focus areas and helps FIs to better assess and price risk, value companies, and develop new products.

4. Research & Tools: We conduct research, develop best practice guides, and benchmark FIs’ progress on ESG integration to ensure timely progress towards a resilient and sustainable financial system. We also help FIs to understand and implement cutting-edge tools so they can better understand, measure, and manage evolving ESG risks and opportunities.

5. Engagement: We help investors exert their influence and facilitate large scale, meaningful change by providing research and analysis that supports their engagement with portfolio companies over key ESG issues.

6. Green Financial Solutions: We work with FIs to support the development of innovative green financial and channel financing to nature based solutions based on science-based criteria that create measurable environmental and social impacts alongside competitive financial returns.

In Asia, we work across seven (6) ASEAN countries - Indonesia, Malaysia, Philippines, Singapore, Thailand, and Vietnam – as well as in Japan and South Korea. We focus on sustainability issues related to soft commodities finance (e.g. agriculture, forestry, and seafood), the energy and infrastructure sectors, and crosscutting issues such as climate and nature.

III. Major Duties and Responsibilities:

The VP will contribute to the general work of the team work under the direction of senior team members across the following areas, part of the responsible investment team:

Accelerate financing for nature-based projects across Asia

• Develop strategy for financing nature-based projects in Asia in collaboration with WWF country offices and finance practice

• Work with projects in Asia to structure project plans to meet requirements of donors / financiers

• Develop relationships with funds and philanthropic organisations in Singapore that invest in nature-based projects to widen potential funding sources for projects

• Conduct research on emerging green and blue financial solutions to support the development and structuring of innovative financial solutions to mobilize additional capital to protect and restore nature and communities

Stakeholder engagement and relationship management

• Manage relationships with key finance sector stakeholders, including investors (asset owners, asset managers), regulators, government ministries, etc.

• Manage relationships with conservation project leads across WWF Asian countries to develop a pipeline of bankable projects

• Work closely with other WWF national offices in the region to co-execute country-specific finance sector engagement strategies, taking into account the varying interests and priorities of different finance sector stakeholders, including investors (asset owners, asset managers), stock exchanges, regulators, government ministries, etc.

ESG research and tools

• Conduct research on topics including ESG trends, analysis of financial institutions’ performance on ESG integration/risk management and corporate sustainability disclosure and performance

• Contribute to the development of reports and tools to support capacity building, policy development and investor collective engagement

Communications

• Represent WWF perspectives, present WWF research and tools, and demonstrate thought leadership on sustainable finance at regional/domestic conferences and other events

• Manage the communication of research findings and WWF positions to finance sector stakeholders through multiple channels, e.g. press releases for mainstream/trade media, op-eds/blogs, interviews, social media, etc.

• Manage communications with other WWF national offices and other relevant internal stakeholders to identify and address potential conflicts in objectives and interests

Training and capacity building

• Develop and leverage technical expertise to support the organization and content development for capacity building workshops, webinars and other events targeted at finance sector stakeholders (asset managers and private banks in particular) on sustainable finance and ESG issues/trends, including climate and nature themes

• Work with WWF conservation, commodity, climate and water experts to distil insights and knowledge into guidance and recommendations for the finance sector

• Build capacity of wider WWF network on sustainable finance and ensure understanding of its contribution to their respective interests and priorities

Fundraising, budgeting, and reporting

• Contribute to writing funding proposals to secure long-term funding for both the Singapore sustainable finance team and regional offices

• Assist in monitoring, evaluating, budgeting and reporting of project performance against planned objectives and deliverables and milestones

Required Skills and Competencies

• 5+ years of experience in sustainable finance or related field, preferably with experience in financing of nature based solutions

• Able to prioritize, work in a dynamic environment and operate under tight deadlines

• Ability to work independently and proactively;

• Excellent oral and written communication skills;

• Adherence to WWF’s values, which are: Courage, Integrity, Respect and Collaboration

Must be able to travel internationally (approx. 15%)

This job description covers the main tasks. Other tasks may be assigned as necessary according to organisational needs.

As a Customer Experience Executive, you will be responsible for delivering exceptional after-sales customer service, resolving customer complaints, and providing a world class shopping experience to our customers. You will be the face of our company, and your goal will be to create a memorable and positive experience for every customer who reach out to the Service Excellence team for assistance.

Responsibilities:

-          Provide exceptional customer service by responding to enquiries, feedback, complaints or compliments via our generic email or Changi airport Group feedback portals, answering questions, and resolving customer’s issues in a timely and professional manner.

-          Develop a deep understanding of our products and services to provide personalized recommendations and solutions to customers.

-          Utilize active listening skills to understand customer needs and preferences, and respond accordingly.

-          Collaborate with colleagues to achieve customer satisfaction targets.

-          Participate in training and development programs to continuously improve customer service skills and product knowledge.

-          Analyze customer feedback and provide insights to improve customer experience.

-          Develop and maintain a loyal customer base through personalized interactions and excellent service.

-          Update to Changi Airport Group QSM team for monthly QSM rewards submission for eligible employees

-          Steering and manage Customer’s experience both on line and off line.

-          Provide support for end-to-end customer journey including on-site, on-line, social media experience and delivery etc

-          Provide and upkeep service recovery protocol.

-          Effectively supervises the day-to-day operation/activities of the customer service team

-          Any other ad-hoc assignment as assigned by the Superiors

·       Diploma or Degree in relevant business related discipline

·       Proven track records in relevant role and responsibilities

·       At least 2 years’ experience in similar role

·       Strong written and oral English communication skills

·       Excellent customer-service orientation

·       Ability to communicate effectively with multi-departments and external stakeholders

·       Problem-solving skills and meticulous attention to detail

·       Good organisational and customer service skills

·       Resourceful and maintains a positive attitude and focus on customer satisfaction in a fast-paced environment

• We offer attractive salary packages that commensurate with relevant work experience
• Annual Leave from 14 days to 18 days
• Medical Outpatient insurance coverage
• Group Hospitalization and Surgery insurance coverage
• Group Dental insurance coverage
• Performance bonuses subject to company's and individual's performances

SHIELD is a device-first risk AI platform that helps digital businesses worldwide eliminate fake accounts and stop all fraudulent activities. SHIELD identifies the root of fraud with the global standard for device identification (SHIELD Device ID) and actionable risk intelligence, empowering businesses to stay ahead of new and unknown fraud threats. We are trusted by global unicorns like inDrive, Alibaba, Swiggy, Meesho, TrueMoney and more. With offices in San Francisco, Miami, London, Berlin, Jakarta, Bengaluru, Beijing, and Singapore, we are rapidly achieving our mission – eliminating unfairness to enable trust for the world. 

Responsibilities

 As a Senior Data Analyst (Risk), you will be involved in supporting the risk operations by retrieving meaningful and relevant information from large databases, conducting data analysis to discover fraud trends and patterns. Thereafter, helping in designing long-term solutions to fight fraud. The insights you provide will contribute towards optimizing risk management strategies and creating business value by enabling trust for our clients.

• Handle end to end process from retrieving data, data analysis, deriving insights, summarizing, and presenting recommended actions to stakeholders in order for us to stay ahead of new and unknown fraud. 
• Utilize statistical tools to identify areas of potential fraud risk and/or potential areas of improvements to current fraud detection mechanisms. 
• Collect, validate, and clean data from various sources to ensure data accuracy and reliability. 
• Optimize fraud detection by rapidly identifying emerging fraud trends through data-driven analysis in complex and large dataset such as device metadata, user data, payment data – and coming up with proposals to address them and preventing future occurrence. 
• Improve and maintain dashboards to provide visibility of key metrics and fraud patterns for relevant stakeholders. 

• At least 5 years of experience as a hands-on data analyst. 
• Minimum Bachelor’s Degree in Computer Science, Data Sciences, Statistics, Mathematics, or other related fields. 
• Working experience in handling large-scale unstructured data. 
• Proficiency in SQL or other data handling tools. 
• Experience in using business intelligence tools such as Tableau, Qlik Sense, and Microsoft Excel. 
• Experience with any data analysis tools such as Python, R, SPSS and SAS. 
• Ability to take initiative in a fast-moving and dynamic environments, and take timely actions to prevent risk of fraud.