We are Tom’s Palette, an 18 year old GELATO CAFÉ well known for our handcrafted ice cream! IF YOU DON'T SUFFER FROM MELT DOWNS :) join our new team at bugis, upcoming Hougang available in March 2024 too!

Job Description:

- Cultivate positive guest relations at all times such as welcoming customers in a friendly manner.

- Oversee opening, operating, and closing procedures with meticulous attention to detail. Ensure the dining area adheres to health regulations, maintaining cleanliness, functionality, and an appealing appearance.

- Proactively manage and organize shift coverage in case of staff leave or medical leave, either by finding suitable replacements or covering shifts personally.

- Take an active role in scooping ice cream to customers, ensuring a high standard of presentation and customer satisfaction.

- Acquire in-depth knowledge of all ice cream ingredients, sharing stories and details with customers to enhance their experience.

- Adhere to Food & Beverage Safety and Hygiene policies and procedures.

- Maintain menu boards and beverage lists.

- Assist in resolving payment issues promptly (if any).

- Supervise staff performance throughout all service phases, providing direct coaching as needed to uphold our standards.

- Regularly conduct inventory checks for ice cream and related supplies, ensuring accuracy and consistency.

- Establish par levels for ingredients, toppings, and equipment; delegate requisitions for replenishment.

- Actively contribute to the implementation of new ideas for service improvement in the realm of frozen treats.

Personality & Competencies

- Willing to work hard, Keen to learn new things.

· Friendly, enjoy interacting with customers, hardworking and responsible

· Have a sense of professional product knowledge delivery

· Self-motivated, independent yet a good team player.

Requirements

· Must be able to work different shifts, weekends and Public Holidays.

- Able to work overtime.

· Candidates with related experience will be considered be a bonus.

Benefits

- Staff discount

- Free ice cream tasting during working hours

- A friendly, fair and enjoyable work environment

- Others

ACCOUNTS & ADMIN EXECUTIVE

Preferable 3 to 4 years experience.

Able to speak English. Other language will be plus point.

Able to handle full set of Accounts.

Require to handle administrative work also.

Require to work independently.

Able to liaise with Auditors Interested please.

Interested candidate please send expected Salary & CV to: [email protected]

· Greet customers upon arrival

· Provide guideline to clients on how to take care of their skin

· Book appointment over phone and serve walk-ins based on availability

· Cross-sell therapies and beauty products when relevant

· Ensure working area is clean and equipment is sterilized before use

· Keep track of levels of stock

· Give various types of facial and body massages

· Good knowledge of skin and body care products

· Provide advise on makeup products and techniques based on client’s needs

Central Region

Bar & Beverage Staff (Hospitality & Tourism)

Full time

• Career Progression and Development

• Great and Supportive Team Environment

• Flexible Rosters

• Good Work/Life Balance

• International Opportunities

Created and designed in the world's coffee mecca, Melbourne, our client, an Australian MNC, is a leading specialty company operating stores across Melbourne and Singapore.

Our client seeks a qualified, passionate and experienced full-time Head Barista to join their team and manage an upcoming outlet at Dempsey Hill.

Job Description

As Head Barista, you will:

• Ensure that the store operates to the company's standards.

• Manage all team members and provide training as required.

• Ensure high customer service standards are maintained.

• Manage staff rosters.

• Training staff in coffee making and barista duties.

• ⁠⁠Occasional roasting of coffee beans.

• ⁠⁠Hosting coffee cupping, tasting, promotional and informational events for customers.

What you should bring along

• At least 3 years' experience as a Barista in a fast-paced environment.

• Be able to work a flexible roster including, weekends, evening and holidays.

• Ability to work productively and safely at all times with a focus on quality control.

• Staff management.

• Fast learner and able to work under pressure.

Interested candidates are invited to submit their resume in Microsoft Word to [email protected]

Please also include the following in your resume:

• Current & Expected salary

• Reason(s) for leaving

• Availability to commence work

We regret only shortlisted candidates will be contacted by our consultant.

RecruitPlus Consulting| EA Licence: 04C4142

Timothy Leong (R22106147)

-(CEI) "Key Appointment Holder Certificate" required.

-Resolving employer & helper issues.

-Marketing of Agency Services and related administrative matters.

-Lead the agency's strategic direction and drive growth intiatives.

-Oversee the recruitment process, ensuring efficiency and compliance with regulations.

-Stay abreast of industry trends and implement best practices to stay competitive.

-In-depth knowledge of recruitment processes and employment laws.

Job requirement

• Be very Passionate in teaching
• Enthusiasm in learning New things/Upgradeing Ownself
• Having a liking & heart for children
• Candidate must possess at least Bachelor’s Degree/Post Graduate Diploma/ Professional Degree in Education/Teaching/Training or equivalent.
• Bilingual
• Required Skills: Implement lesson plans; facilitate learning process.
• Preferably with experience in teaching group classes
• Able to Stand Hard work.
• Strong Teamwork.
• Consensum with the company

Roles & Responsibilities

• Evaluate and mark primary & secondary school Works and assignments
• Able to teach students from ages 8 to 21
• Monitor student’s progress through proper assessments
• Able to plan and prepare effective lessons
• Having a good relationship with the students
• Lesson preparation and marking, including the preparation of appropriate teaching aids and resources
• Completing student progress reports for students each semester.
• Planning, preparing and delivering lessons, using various teaching methods to ensure a high quality of learning.

rovide consistent professional spa massage ( either body or foot ).

Ensure high level of service standards.

Ensuring clean , safe and well-oranized spa facility.

Requirements

Peferably with ITEC/WSQ certificate or massage certification

Minimum 1year of relevant experience

Pleasant personality and hardworking

About the role

This is a full-time hybrid role for a Principal Consultant (Asia Pacific) based in Singapore. This role is responsible for managing full-cycle executive search projects and providing advice on talent acquisition strategies. In this role, you will identify talented individuals that match clients' needs, and will build long-term relationships with clients and candidates.

Key responsibilities include (but not limited to):

• Initiate, develop and manage client relationships to understand business needs and provide tailored solutions. (Greenfield setup where you get to define your territory.)
• Engage with candidates by providing guidance, coaching, and support through the hiring process.
• Responsible for initiating the company towards further expansion; exploring new business areas and markets for existing solutions.
• Participate in networking events and assignments as well as keeping abreast of industry developments.
• Manage end to end recruitment process, from sourcing and interviewing candidates to presenting qualified suitable profiles to clients.
• Compliant to company policies and data protection guidelines.

Skills and competencies:

• Degree holder (Anyone with specialised degree will be a plus)
• 8 years of professional experience within the executive search and recruitment industry
• Demonstrates client partnering and candidate management skills
• Strong communication and interpersonal skills
• Ability to develop new accounts and revenue streams
• Ability to manage multiple projects simultaneously with competing deadlines and priorities.
• Ability to work collaboratively with a team to share market insights, best practices and enhance overall team performance.
• Proficiency in using recruitment tools and technology.
• Advantageous to have an additional Asian language as you will be dealing with clients across Asia i.e. China, Vietnam, Indonesia, Thailand etc.
• Possess a proactive and positive mindset.

By apply for this position, you consent to the collection, use and disclosure of your personal data to Willet Partners Executive Search and all relevant third parties for the purpose of processing your application for this job position.

At Jacobs, we’re helping our clients innovate and grow by designing, engineering, and executing the construction of their various facilities that are changing our world. Our talented experts create exceptional spaces across the world through our creative blending of human need, environmental stewardship, value creation, science and art. We believe that built environments should reflect the context, history, cultures, communities, and the natural environment while incorporating advances in technology.

Jacobs would like to welcome a Project Engineer to join our Water business in Singapore. You will have unlimited opportunities to work on multiple water projects across Singapore. Main responsibilities:

• Co-leading with Project Manager(s) on multiple water projects, mainly major drainage infrastructure projects, large transmission pipelines and coastal adaptation studies.
• Proactively lead the permitting/consultation process various statutory authorities and utility agencies.
• Liaise with clients and act as the contact point together with the Project Manager.
• Co-chair the Client meetings with PM and prepare meeting minutes.
• Carry out hydraulic calculations (stormwater modeling and pressure pipes).
• Occasionally carry out site supervision for site investigation works, pipe laying works as required by the Project Manager.
• Prepare tender specifications and other deliverables.

To be a successful candidate you shall possess:

• Degree in Civil or Environmental Engineering, from a university recognized by BCA or Singapore PEB
• Minimum 5 years of relevant experience in civil infrastructure works. Experience in coastal engineering works will be an added advantage
• The ability to read engineering drawings; and carry out hydraulic calculations (stormwater modelling and pressure pipes) will be an added advantage
• Conversant in using MS Office including MS Project, possess basic navigational skills to use CAD software (Microstation, AutoCAD)
• Self-driven and able to work in a team
• Excellent communication and writing skills in English

**The remuneration package will be commensurate with the depth of knowledge and experience of the individual**

Jacobs. A world where you can.

From our inclusive employee networks, to our positive mental health champions – we’re committed to driving a culture of caring where you can be you. Joining Jacobs not only connects you locally but globally - and together, our diverse perspectives and unique backgrounds power our collective strength. We collaborate and share! By supporting one another, we all succeed.

With safety and flexibility always top of mind, we’ve gone beyond traditional ways of working so you have the support, means and space to maximise your potential. You’ll uncover flexible working arrangements, benefits and opportunities to do good too – from participating in our global giving and volunteering program, to exploring new and inventive ways to help our clients make the world a better place. No matter what drives you, you’ll discover how you can cultivate, nurture and achieve your goals – all at a single global company.

Please note: If you are being represented by a recruitment agency you will not be considered, to be considered you will need to apply directly to Jacobs. Jacobs complies with the Tripartite Guidelines on Fair Employment Practices (TGFEP), including the prevailing guidelines on recruitment. All qualified applicants will be considered for the position regardless of age, race, religion, language, nationality, marital status, or family responsibilities.

#ASIAID #ASIAWater

Job Description:

• Call or send reminder to patients to remind them for appointment.
• Answer incoming queries from patients or patient's' family.
• Handling daily clinic scheduling and liaise with Allied Healthcare Professionals to resolve conflicted schedule.
• Manage and maintain the department's record and filing system.
• Any ad-hoc duties as per assigned.

Requirement:

• Diploma in Business Management, Business Administration, Healthcare Management or equivalent

Interested applicants, kindly furnish us with your detailed resume in MS Words format and click Apply Now button.

** We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities.**

JOBSTUDIO PTE LTD

EA License No: 10C4754

EA Personnel: Kam Xiu Ping

EA Personnel Reg No: R21101828

Job Responsibilities:

• Assist the Senior HR executive to process the full spectrum of payroll related matters

•Manage and handle employee’s records in HR system

•Prepare monthly payroll transactions (approximately 800-1000 headcounts)

•Responsible for work pass administration such as work pass applications, renewal, cancellation and issuance

•Manage E-leave & E-attendance, including leave type entry, entitlement, application, certificate collection & approval and daily employee’s attendance

•Ensure timely & accurate submissions in all government and related claims, e.g. CPF, Childcare Leave, Maternity/Paternity Leave, NS makeup claims, income tax (IR8A & IR21) matters etc.

•Prepare OT monitoring weekly report & monthly reports in a timely and accurate manner

•Provide advice and handle all employee inquiries on HR-related matters

•Undertake any ad-hoc projects assigned by the superior/management team from time to time

Job Requirements:

•Possess a Diploma or Degree in Human Resources or Administrative

•At least 2 years of payroll related experience

•Ability to work on weekends or Public Holiday(if any) during month-end closing

•Familiar with MOM regulations, Employment Act and HR practices

•Good communication, writing and interpersonal skills

•Proficient in Microsoft Office Applications

•A team player with a strong sense of responsibility & self-motivation to get tasks done independently

•Able to start immediately or within a short notice

•Chinese-speaking is a MUST as this person need to communicate with Operation staff in Mandarin

•Only applicable to Singaporean/SPR

•Kindly indicate expected salary & notice period in your application

• Perform full spectrum of procurement activities
• Sourcing for vendors on new RFQ
• Prepare comparison sheet for the most competitive pricing
• Work with Engineers to determine if vendors meet the specifications required
• Negotiate with vendors on commercial Purchase Order terms and conditions, pricing and delivery date to meet project schedule
• Issue Purchase Order, follow up with delivery as per project schedule
• Handling local and overseas freight forwarding
• Work with Finance on payment to vendors
• Support Engineers on any variation orders to vendors
• Resolve any issues on wrong supply from vendors
• Any ad hoc duties as assigned by the immediate supervisor.

Responsibilities

• Work closely with teams (engineering, design, marketing) to achieve effective cross-functional communication.
• Collaborate with design teams to create a user-friendly loan product experience and gather user feedback for continuous improvement.
• Clearly define and communicate product requirements to development teams - writing user stories and not shying away from technical discussions is key for this role.
• Planning tech and business demos - you will be building technical milestones to iterate working software and get it infront of users
• Facilitate an agile development and delivery process - you will be owning your share of the product backlog and learning how to pivot according to customer feedback and market conditions.
• Project manage efficiently - being able to track, prioritise and make your work visible in a team will be essential
• Leading outcome driven product development - knowing your numbers is important, success is defined by achieving the outcome and less on deploying to production

Qualifications

• Bachelor’s degree in any field or discipline
• Experience within a startup environment, either as a product manager or any operations function
• Excellent analytical, decision-making, and strategic planning skills
• Strong verbal and written communication skills
• Ability to work in a fast-paced environment and manage multiple tasks
• Must be Singaporean or PR

We are looking for company driver as well as attending to our CEO's family if needed and attending to any requested office errands and handling of VIPs.

Your duties include:

- Ensuring all the vehicles are cleaned regularly, have sufficient fuel, cashcards, are topped up and that the vehicles are in good conditions and functioning

- To identify electrical and mechanical problems that may hinder smooth working of the car and to send the vehicle for inspection and collection

- To assist the persons in their day-to-day schedules and requests and to convey the assigned persons as instructed

- Safely and timely drive the persons to work and back, and to occasions, and to safely drive their relatives, visitors, business partners and associates to and from places authorized by the employer

- To know the roads well, to be updated regular. Consider different routes, check climate and traffic reports to decide the best time to travel and the best route to take

- To keep a travel log of which car is used by yourself and from which time, along with recording locations, keeping an address book, writing down the over-time hours and any accidents or incidents that occur

- Expected to render other services to the persons assigned to aside the traditional driving duties and responsibilities, such as driving and maintaining the cars

- To perform some menial office tasks like arrangement, or to be assigned to office related work assignments and schedules

- To be flexible with working overtime and during public holidays

Requirements:

- Experienced personal / office drivers

- Class 3 License

- Vocational License

Preferably have experience working with and handling van, luxury cars, vocational license is an added plus!

Feel free to reach out directly to [email protected] to submit your resumes.

Thank you.

Review project plans and proposals, and work with management to develop project objectives

Oversee, coordinate, and perform technical aspects of project, with guidance, based on type of project manager support required (e.g., engineer, quality, scheduler)

Review, evaluate, approve, and monitor cost schedule and technical scope baselines

Ensure the preparation of required project documentation

Contribute to communication plan and change management elements

Determine long lead items for pre-order requirements

Schedule and coordinate activities and resources needed for efficient execution of work

Promptly notify the Client PM when priorities, resource conflicts, and/or long lead items prevent meeting the deadline for completion of planned work so that appropriate action can be taken to adjust project schedules

Request assistance from management when conflicts arise concerning resource allocation to work load requirements

Prepare project status reports, and provide data to others for reporting as needed

kitchen chef and supervioser.

handle all the food preparations and stock checking.

manage all kitchen staff.

suppiler ordering and check stock.

able to follow recipe

Lighthouse Logistics Pte Ltd is a local Logistics Solutions Provider, encompassing Project Logistics, Contract Logistics & Freight Forwarding.

The company is now expanding its Commercial Team.

We are looking for a passionate and results-oriented Sales Manager to drive revenue. The Program Manager's responsibilities include generating leads, making sales calls, developing and meeting sales targets.

To be successful as a Program Manager, you should be an inspired self-starter and able to develop and drive sales growth. Ultimately, a top-notch Program Manager should be able to build rapport with customers, close sales and be the conduit to internal customers.

Contract Logistics

Program Executive / Program Manager (Contract Logistics)

Roles & Responsibilities

• Develop, cultivate and maintain a sales funnel.
• Establish and achieve Sales Target and Revenue growth through developing new customers.
• Build and maintain strong working relationships with internal and external customers, enhancing customer satisfaction.
• Participate in identifying corporate sales planning and strategies.
• Preparation and submission of proposals to customers.
• Respond and follow-up on customers’ enquiries and requests.
• Communicate customer expectations internally and with vendors.
• Provide timely and accurate information on industry or customers’ intelligence.
• Collate and submit sales reports and analysis – monthly, quarterly and annually reviews.
• Develop strong customer relationships through regular visits or timely response to their queries.
• Responsible for developing and identifying new customers and growth areas.
• Ensure customers pay within their credit terms.
• Other ad hoc duties as assigned by management.

Person Specifications

• Diploma/Degree in Sales or any other discipline relevant to the supply chain or logistics industry.
• Working experience and prior experience in logistics or supply chain in a contract logistics environment will determine the designation.
• Good presentation and communication skills..
• Possesses good Excel (intermediate and above) and Powerpoint skills.
• Result-oriented, sales focused, process driven, task manager, organizer and planner, customer orientated with good interpersonal skills are the key success factors in this position.
• Good sales track record.
• Hands on operational person who will get involved in operations especially during onboarding of new customers.
• Independent, self-motivated team player.

Additional Notes

The right candidate will be able to hit the ground running and immediately start opening doors with a short / mid / long term strategy that ensures consistent development in line with the operational capabilities of the business.

The right candidate will want to continually grow opportunities to be recognized as a Key Player in the Company.

Roles & Responsibilities

- The Performing Artist acts, dances and sings.

- Plays musical instruments as part of his/her performances.

- Enforcing discipline and accept zero tolerance.

- Memorize lyrics and routines of song selection for optimal performance standards

- Interpret music or dance and perform in production.

- Share his/her stage experience with the other junior artiste.

- Performs on stage in front of audiences, or for recorded programmes.

- Types of performances include theatre plays, musicals, traditional dances and cultural acts.

The Job

- Identify & develop guided new job placement and business opportunities by telemarketing, social media marketing and other appropriate means

- Follow up with the client to understand the job and business requirements regarding hiring needs

- Negotiate with the client regarding recruitment terms and conditions

- Search & effectively provide the best candidate using different platforms based on the client's requirement

- Understand the experience of the candidate and manage their expectations

- Build & maintain excellent clients and candidates' relationships

- Ensure that the company's objectives and sales target set are achieved

Requirements:

- At least 'O'/Diploma in Business or in any other field

- Target oriented & sales driven attitude

- Comfortable with commission-based income

- Positive attitude, a strong sense of urgency, self motivated & enjoy challenges

- Keen interest in sales and customer service with a never-say-die attitude

- Good interpersonal skills and communication skills

- Team player and able to work well with all level

Please submit resumes to [email protected]

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Responsibilities

• Assist and support Project Managers in the execution of projects as part of the project team
• Provide technical support in various stages of project, including conceptual design, design development, contract documentation, authority submissions, contract administration, site meetings, etc
• Prepare schematic design, layout, calculations, technical reports and specifications, etc
• Liaise with external consultant teams, architects, contractors and suppliers to resolve project issues
• Supervise and review the work of Assistant Engineers, Designers and/or Drafters in the project team
• Discuss and propose solutions to technical issues and improvement on design standards
• Develop technical knowledge and competency

Requirements

• Candidate should possess at least a Bachelor's Degree in Engineering (Electrical)
• No work experience required.
• Preferably Entry Level specialized in Engineering - Electrical or equivalent.

Job Overview :

The Facilities Technician ensures that facilities are safe and functional by performing preventive and corrective maintenance activities. He/She conducts technical troubleshooting for mechanical and electrical issues in compliance with the quality and safety standards, regulations and organizational Workplace Safety and Health (WSH) practices.

Roles and Responsibilities:

Perform daily operational activities which includes attending to customers' enquiries, needs and complaints

·Perform preventive and breakdown technical support and maintenance for mechanical/electrical services, plumbing & sanitary services, Aircon servicing and maintenance, ACMV systems, chillers, and electrical control.

Requirements :

·Nitec in Mechanical / Electrical or related field.

·Candidates with 2 years or more related experience in Facilities Management will be an added advantage.

·No experience is welcome to apply (on Job Training provided).

·Positive attitude, good interpersonal and customer‐centric skills.

· Shift allowance is provided.

· Working hours: 3 rotating shift work (3 rest day every 2 weeks)

· Morning – 7am to 4pm

· Afternoon – 2pm to 11pm

· Night – 10.30pm to 7.30am (night shift allowance provided).

Only shortlisted applicants will be notified.
EA License: 14C7275| Juhi Dwivedi : R23112291

About Us

Collinson is a global loyalty and benefits company.

We use our expertise and products to craft customer experiences which enable some of the world’s best known brands to acquire, engage and retain the most demanding and choice-rich customers. In particular, our unique expertise and insight into high earning, frequent travellers allows us to create products and solutions for our clients that inspire greater customer engagement to drive more profitable relationships, enrich their travel experiences, protect what matters and assist in in times of need.

While specialising in Financial Services, Travel and Retail, we also support clients in multiple sectors. We have worked with over 90 airlines, 20 hotel groups and more than 600 financial institutions and banks, with clients including Accor Hotels, Air France KLM, American Express, British Airways, Cathay Pacific, Diners Club, Mandarin Oriental, Mastercard, Radisson Hotel Group, Sephora, Visa and Vhi.

We take our 30 years’ experience working with these kinds of household names in over 170 countries, and help our clients to deliver the smarter experiences it takes to differentiate their propositions, and help them win deeper devotion with their customers.

Collinson is a privately-owned entrepreneurial business with 2,000 passionate people working in 17 locations worldwide. Our solutions include Priority Pass, the world’s best known airport experiences programme, while we are also the trusted partner behind many of the leading financial services, airline and hotel brand’s reward programmes and loyalty initiatives.

Purpose of the Role

As the Product Marketing Manager, your main responsibilities will involve collaborating with various teams to gain a deep understanding of user needs and market trends. You will play a pivotal role in shaping the customer journey and promoting the adoption of Collinson's products and services. This will entail developing effective go-to-market strategies, crafting compelling messaging and content, determining pricing and packaging strategies, facilitating sales channels worldwide, specifying regional/market demands, and formulating business justifications for potential future product line investments.

Key Responsibilities

• Craft product narrative, positioning, segmentation, and align communication with partner teams.
• Lead go-to-market planning, coordinating global and regional launches effectively.
• Develop product positioning, value propositions, narratives, and marketing messages that deeply resonate with the target audience.
• Take ownership of the entire product marketing lifecycle, including messaging, pricing, competitive intelligence, and market research, for a new product launch.
• Analyze the market landscape and assess alternative technologies to focus the company's messaging on product differentiation and unique advantages.
• Understand and articulate industry trends, representing the voice of the customer to shape the product and user experience in collaboration with cross-functional teams.
• Collaborate with sales, services, and consumer insights teams to gather customer feedback, incorporate it into product marketing messaging, and provide recommendations to Product teams for enhancements.
• Work closely with product management, marketing managers, and commercial teams to establish best practices and ensure successful product launches and services.
• Liaise with the design team to ensure product positioning and value messaging are seamlessly integrated into user interfaces.
• Supervise and communicate progress on plans, key milestones, roadblocks, and mitigation approaches.
• Gather regional customer needs and commercial inputs, incorporating design thinking practices to ensure user-centric product development.
• Manage user research efforts, utilizing quantitative and qualitative analysis for synthesizing results and sharing findings within the organization.
• Measure product marketing effectiveness, providing ongoing transparency through regular reporting and communicating progress aligned with key milestones and goals.
• Monitor industry trends and competitive shifts, optimizing and adjusting product positioning, marketing messaging, and product investments accordingly.
• Display flexibility in adapting to changing duties, responsibilities, and product focus areas based on the evolving needs of the company.

Knowledge, Skills and Experience Required

• Proven experience in Product Marketing
• Data driven and results oriented
• Proven success developing and delivering product positioning, value propositions, and narratives
• Comprehensive understanding of the product development and go-to-market process
• Understanding of the technical aspects of product development
• Developed interpersonal skills with the ability to listen and socialize ideas across functions
• Ability to channel the voice of the customer into practical recommendations
• Ability to learn and adapt quickly to constant change and work effectively in a fast-paced environment
• Ability to translate technical specifications and capabilities into customer and business value statements
• Strong structured problem-solving skills and attention to detail
• Excellent project management, organizational, analytical, and creative thinking skills
• Exceptional written and oral communication skills, good at facilitation of the meetings and discussions, excellent presentation skills
• Self-starter with a problem-solving mindset, the ability to work with minimal supervision, and to direct others’ work
• Experience in the travel industry is a plus

Mission of the role: The E-commerce marketing lead is responsible for the management & optimization of our e-commerce/shopify websites. He/She must be able to conduct data analysis to generate data-driven market insights, to then work with various teams to implement and increase both revenue & profitability of the shopify websites.

Job Duties and Responsibilities:

• Work closely with internal stakeholders to plan and optimize our existing e-commerce brand exposure and performance.
• Serve as the primary liaison between our company and the external agency tasked with developing our e-commerce portals. Ensure that project timelines, budget constraints and quality standards are met.
• Maintain the online e-commerce portals including but not limited to items daily maintenance, stock management, campaign execution, and price updates.
• Prepare and create product listings on the Shopify platform. Ensure functionality on a daily basis by doing website checks.
• Produce weekly, monthly, quarterly, and yearly reporting on key e-commerce KPIs (sales, conversion rate, traffic, etc.) including forecasting, profit/loss, and useful market insights to the leadership team.
• Analyze the past campaigns in order to improve marketing effectiveness and ROI.
• Identify and evaluate new marketing opportunities to increase direct internet traffic as well as monitoring the online presence as well as online marketing activities of immediate competitors.
• Conduct market research and stay up to date with the latest E-commerce trends/marketing strategies and execution in order to increase online sales

Requirements:

• Degree In Business, Marketing, or other relevant fields
• Minimum of 3 years of relevant work experience in E-Commerce with at least 1-2 years of experience handling Shopify
• Experience working with media-buying platforms (Facebook, Bing, Google Ads) would be an added advantage
• Familiarity with Shopify platform and E-commerce usability
• High degree of business acumen with experience analysing data and doing sales forecasting
• Excellent project management skills, with the ability to manage multiple competing priorities in a fast-paced environment
• Self-starter and able to work effectively independently
• Attention to detail

Job Description

• Review requirements, specifications, and technical design documents to provide timely and meaningful feedback.
• Create detailed, comprehensive, and well-structured test plans and test cases.
• Collaborate with cross-functional teams to address quality concerns and implement process improvements.
• Estimate, prioritize, plan, and coordinate testing activities.
• Identify, record, document thoroughly, and track bugs.
• Design and execute test plans and procedures for new product development and existing product enhancements.
• Maintain documentation and records related to quality control activities, including test results, inspection reports, and corrective action plans.
• Stay up-to-date with new testing tools and test strategies to enhance testing processes.

Job requirements

• Bachelor's degree in engineering or a related field.
• Proven experience in quality control or assurance roles
• Strong knowledge of quality management systems, standards, and methodologies
• Experience with quality testing methods, tools, and equipment.
• Excellent analytical and problem-solving skills.
• Strong attention to detail and accuracy.
• Effective communication and interpersonal skills.
• Ability to work independently and collaboratively in a fast-paced environment.

Responsibilities:

Learning & Development

• Responsible for the preparation and maintenance of the COMO Hotels and Resorts New Hire Orientation Program.
• Prepare and recommend training programs for all levels of team members appropriate for use at all properties.
• Coordinate and facilitate the training of all L & D Managers or People & Culture Managers to enable training of COMO Hotels and Resorts required training programs.
• Assist properties with the recommendation of external L&D where budgeted and approved.
• Regularly review the attendance records for all property L&D programs to ensure compliance with COMO Hotels and Resorts learning hours standards.
• Work closely with L&D Managers or People and Culture Managers to ensure they are continually monitoring and working towards the improvement of service levels through skills training and product knowledge initiatives to support the hotel operation.
• Oversee all L&D requirements for COMO Hotels and Resorts Head Office.
• Identify trainers in each property and/or Regional Trainers for the delivery of specific programs.
• Assist properties with the preparation of an Annual Learning and Development Plan based on property needs and objectives.
• Assist properties with the preparation of their annual L&D Budget.
• Prepare ad-hoc learning programs for a specific need or property as required.
• Work closely with the Vice President, People and Culture to ensure that all programs are in line with company goals and objectives.

People & Culture

• Improve People and Culture efficiencies on a group-wide basis without compromising critical deliverables
• Link People and Culture deliverables to guest satisfaction, retention, growth and profit enhancement
• Identify opportunities to improve productivity through partnerships with various hotels
• To work closely with the Hotels to grow channels of talent sources by partnering with universities

Key Requirements

• Previous experience in human resources, learning and/or operations in a hotel
• Excellent verbal and written communication skills.
• Ability to level and work with the property GMs and People and Culture Directors
• Confident in the delivery of learning to diverse groups of individuals and sizes of audience.
• Experience in opening of new hotel operations is an advantage
• Ability to travel when required