Working Hours:Monday-Friday, 9:00am to 6:00pm

Location:City Hall

Job Highlights:Flexi work arrangement, Flexi health benefits, Annual company trip, Office carpark, Leaves, etc

Job Description & Requirements:

1. Provide leadership, job assignment, mentorship and QA on the work deliverables of the junior staff
2. Strong domain knowledge on Singapore Accounting Standards, GST, policies and principles
3. Oversee the preparation of accurate and timely financial statements
4. Proficient in client management and services
5. Assist in Business Development, Organisation Strategies and Planning Activities
6. Identify and implement process improvements to enhance the overall efficiency and effectiveness of operations
7. Develop and monitor KPIs to measure and drive performance across accounting, tax and HR functions
8. Proficient in both English and Chinese

Preferred Experience/Skills

• Possess recognized Accountancy Degree or equivalent Professional Qualification
• Minimum of 8 years relevant working experience
• Possess CPA and Chartered Accountant status
• Proven track record in senior leadership role overseeing accounting, tax and HR functions
• Strong financial acumen with a deep understanding of accounting principles and financial management
• Extensive experience in Tax advisory, Tax Filling and Tax Planning
• Up-to-date knowledge of tax laws and regulations
• Proficiency in using Cloud Accounting Software (Xero, Quickbooks, etc)
• Experience working in Accounting and Tax Service Provider environment

We are looking for a Chief Financial Officer (CFO) to join our dynamic and fast-growing team. As the CFO, you will be responsible for overseeing and managing all aspects of our financial operations, including accounting, budgeting, forecasting, reporting, risk management, and compliance.

Responsibilities:

• Develop and implement financial policies, procedures, and controls that align with our vision, mission, and values
• Prepare and present accurate and timely financial statements, reports, and forecasts to the management, board, and investors
• Analyze financial data and performance indicators, and provide insights and recommendations to support decision making and strategic planning
• Manage cash flow, working capital, and capital expenditure, and ensure optimal allocation of resources
• Oversee tax, audit, and compliance matters, and ensure adherence to local and international laws and regulations
• Lead and mentor the finance team, and foster a culture of collaboration, accountability, and excellence
• Identify and pursue new business opportunities, partnerships, and funding sources, and conduct due diligence and valuation for potential deals
• Negotiate and manage contracts and agreements with suppliers, customers, and other parties
• Monitor and evaluate the financial performance and risks of our existing and new products, services, and markets
• Stay updated on the latest industry trends, best practices, and emerging technologies, and explore new ways to improve our financial efficiency and competitiveness

Requirements:

• Bachelor's degree in Accounting, Finance, or related field
• At least 5 years in a senior financial management role
• Solid knowledge of financial accounting, reporting, and analysis, as well as budgeting, forecasting, and planning
• Familiarity with local and international financial laws and regulations, and experience in dealing with tax, audit, and compliance issues
• Strong leadership, communication, and interpersonal skills, and the ability to influence and collaborate with diverse stakeholders
• Excellent analytical, problem-solving, and decision-making skills, and the ability to think strategically and creatively
• Passionate about video games and the gaming industry

The Singapore National Employers Federation (SNEF) is a trade union of employers. Our mission is to advance tripartism and enhance labour market flexibility to enable employers to implement responsible employment practices for sustainable growth. SNEF has a membership of over 3,500 companies with a combined workforce of over 800,000.

Responsibilities

Advisory, Engagement, and Adoption of Programmes

· Promote JSIT-RETAIL through one-to-one engagement with companies and work with partners, mass outreach events, and active follow-up on leads.

· Work with internal and external partners to support outreach and networking events, online and off-line marketing to increase awareness and adoption of JSIT-Retail.

· Identify, develop and maintain a repository of success stories on JSIT-Retail.

· Develop and maintain up-to-date marketing collaterals for publicity of JSIT-Retail.

· Use data-centric insights generation to enhance marketing and communications opportunities.

· Engage with customers and partners for advisory and adoption of programs.

· Work with training providers, employment agencies, and government agencies.

· Drive KPIs assigned.

Programme administration

· Assist with the administration of JSIT-Retail in accordance with established SOPs.

· Manage and process applications and claims on JSIT-Retail from partners and customers.

· Manage and consolidate monthly KPIs tracking, project updates and reporting data.

Qualifications

· Min Diploma/Degree in Business/Business Administration/Marketing/Marcom or related disciplines.

· 3 years or more experience is preferred.

· Must be articulate, and confident in promoting programmes to companies one-to-one and during mass industry events.

· Must be result-oriented, resourceful, and possess perseverance in meeting the organisation’s KPIs.

Responsibilities

• Develop and maintain the project schedule in order to manage efficiently the time and commitments of the projects
• To develop, monitor and review equipment and manpower deployment plans for construction works
• Responsible for developing and updating the various stages of pre-construction and construction programs to Project Management team
• To perform monthly/weekly/daily project progress reporting activities
• To provide information and assist in the analysis of claims utilizing schedule information and capabilities of the scheduling system to provide accurate picture of construction activities and events
• To define the specific activities taking into consideration the Master Project Schedule, as well as labour, material and equipment availabilities throughout the length of the project
• Review actual weekly progress which include the Actual progress S-Curve & Manpower Histogram compared to the approved Baseline
• Plan and forecast work schedule of weekly, monthly work and set productivity to be achieved
• Maintain Baseline Schedule, and update current schedule periodically and analyse the effect of any proposed changes and any additional activities in the project, using Primavera P6 or Microsoft Project software
• To monitor the progress of projects with the mindset to continuously improve, reassess and improve planned schedules in accordance with site conditions and contractual obligations. Update and propose changes to the management especially in the event of any schedule variances
• Take periodic walk around at the project site to check actual work progress and also take progress photo for file and presentation to the management
• Any other duties deemed necessary

Requirements:

• Diploma/Degree in Electrical Engineering
• Certification on Project Management in Primavera P6 Software
• 3-5 years Project Planning and Programme experience in Construction Industry
• LTA / MRT project experience will be an advantage
• Demonstrate Primavera Project Planning software of P6 operating expertise or knowledge of Microsoft Project software and MS Office
• Excellent communication and presentation skills
• Experience in analysing, report writing and preparation

Reporting to the Despatch Supervisor, your job responsibilities include but not limited to:

• Follows an assigned, daily route for the safe transportation of laboratory specimens (e.g. COVID, blood, urine, stool) from client facilities to clinical laboratory while observing all traffic and road safety regulations
• Delivers specimen collection supplies and test result reports to clients/ clinics.
• Packs medical lab specimens/ correspondence into appropriate cooler/ boxes with consideration given to temperature and bio hazardous safety precautions.
• Follows established Company guidelines for a preventive vehicle maintenance schedule and coordination of repairs.
• Exhibits an efficient and appropriate time-management schedule in performing all routes.
• Sorts and files laboratory reports by route location for deliveries.
• Assists in moving lab equipment/supplies between locations.

Requirements:-

• Must be able to commit to a 5.5 Day work week.
• 6 months contract (renewable or convertible to permanent staff subject to work performance), attractive monthly attendance allowance, transport and mobile subsidy provided in addition to basic pay with leave entitlements.
• Able to start work immediately or within short notice will be preferred.
• Minimum 1 year of riding experience with good driving record.
• Must possess a valid and current driver’s license and an operational motorcycle.
• Customer service oriented, good working attitude, interpersonal and communication skills.
• May be rotated to other lshift schedule where necessary.

If you are interested to join us, kindly APPLY NOW with your simple work resume stating your contact details, past/ current work experience/ remuneration packages and availability.

*Only shortlisted candidates will be contacted for an interview.

Who We Are:

We are a fast growing and one of the most competitive direct contractor and innovative interior design firms in Singapore. We produce kitchen cabinets with features that other IDs and contractor simply cannot do. We have our own workers (carpenters, tilers, plumbers, painters, partition, demolition, electrical, etc.), factories and product warehouses to support timely completion of our renovation projects. We are particularly strong in kitchens, toilets and vinyl flooring renovations.

If you have a few years of experience in interior design/renovations, and would like to easily double or triple your income, we would like to meet you. It is very easy to close sales with all our competitive advantages in the market. We also welcome designers without experience. Comprehensive training and mentorship are provided.

Working Location: Just opposite Paya Lebar MRT

Responsibilities:

- Handle sales inquiries with quality leads provided

- Discuss and propose design adhering to clients’ requirements and needs - Provide quotation and space planning

- Design conceptualization, advisory on materials, colors, texture, etc to clients

- Site & project management from inception to handover

- Plan project schedule efficiently to meet clients’ deadlines

- Build rapport and work closely with sub-contractors and own workers to ensure quality and smooth deliveries

- Project management/site coordination arrangement and schedule the respective contractors & suppliers.

Requirements:

- Competent knowledge and passion for excellence in design

- Site and project management experience

- Working knowledge of Microsoft EXCEL spreadsheet software

- Knowledge of Photoshop, Sketchup, AutoCAD would be advantageous

- Preference for candidates who are bilingual

- Creative thinking, innovative, confident & positive working attitude

- Great sense of ownership and responsibility

- Meticulous, efficient, well organized and able to multi-task

- Able to work independently & as a team to meet project timelines

- Self-motivated and sales target driven

- Responsible, proactive & good work attitude

- Outspoken, not afraid to speak with people

- Required language(s): English and other languages

- Training will be provided

- Only Singaporeans/PR may apply

Interested applicants can apply with a comprehensive resume. Applicants without relevant experience are welcome to apply as training will be provided.

Only shortlisted candidates will be notified.

DIRECTOR, CONSULTING

DETAILS OF JOB:

• Setting up and running of Workplace Strategy and Change Management Projects. This includes:

1. Overseeing, leading and guiding the sales and delivery of workplace strategy and change management program. This will include some level of delivery, such as running the C-Suite Interviews, Senior Staff Workshops, Online Surveys, Focus Group Discussions, etc
2. Overseeing, leading, guiding, and coaching more junior consultants as they are on-boarded and learn the requisite skills, and helping to develop our existing team.
3. Collaborating with the JLL regional and global Consulting leads.
4. Contributing your experience, ideas and innovations to the team and seeking that of the team in return.
5. Reporting on and presenting the findings from the Data Collection and Engagement Processes, typically in PowerPoint. We are a lean team, so comfort with some hands-on preparation of collateral is expected.

• Collaborating with other subject matter experts including transaction management and project management.
• Based in Singapore, with flexibility for international travel across the Asia Pacific region at reasonably short notice.
• Reporting to one of our Consulting Leads regionally.

JOB SPECIFICATION:

• Academic Background: As a minimum tertiary qualification in Architecture, Interior Design, Business, Finance and Economics, Communications Skills, Organizational Psychology or similar.
  MBA an advantage.
• Personal & Professional Background: Extensive evidence of working internationally in a multi-national/multi-cultural context (e.g.: living and working overseas, working locally on projects overseas).
• Experience: The ideal candidate will have 9-20 years of relevant working experience covering some aspect of the workplace arena, such as: a leading role in workplace-related design, transformation, change, office design and fit out, change and communications manager, user/human experience.
• Desirable Skills: The candidate should have some will have a combination of analytical, interpersonal, and creative/artistic skills. For example:

1. Comfortable with working with concrete data as well as ambiguous ‘people’ issues
2. Evidence of collaboration across multiple disciplines to be demonstrated
3. Good interpersonal skills to lead workshops and engage 1:1 with regional/global C-suite
4. Experience presenting to/engaging with C-suite
5. WELL certification desirable
6. Good standard of spoken and written English to write reports and review newsletters
7. Comfort with data and spreadsheets (e.g.: Excel, Tableau, PowerBI) an advantage
8. Strong graphical skills an advantage
9. Proficiency in a second Asian language (e.g.: Mandarin) an advantage

Job Description

To Provide administrative support, ensuring efficient operations with the company.

Responsibilities

• Attend to incoming and outgoing telephone calls.
• Attend to incoming and outgoing emails.
• Issue invoice and delivery orders
• Data Entry of sales report
• Update inventory stock
• Any ad-hoc duties if required

Requirements

• Proficiency in MS Office
• Minimum GCE "O" Level
• Good interpersonal and communication skills
• Independent and able to work with minimum supervision
• Knowledge of MYOB software

• Develop and maintain financial models that includes scenarios, projections and sensitivity analyses
• Ensure financial models are accurate and consistent
• Analyse and interpret complex financial information
• Prepare financial strategy and long-term financial planning
• Annual budgeting and financial forcasting
• Prepare financial reports and financial analysis
• Identify financial risks and mitigation strategies
• Leading and guiding a team of financial analysts
• Any other adhoc duties as assigned

Requirements:

• Chartered Accountant (CA) qualification or equivalent financial certificate
• Degree in Finance, Accounting, Business or related fields
• Min 5 years related experience
• Proficient in Microsoft Office applications
• Proficient in Financial modelling software and tools
• Location: Raffles Place
• Working Hours: Mon-Fri (9am to 6pm)
• Salary: Up to $10000

How to apply:

Interested applicants kindly state your expected salary, last drawn salary and starting date.

We regret to inform that only shortlisted candidates will be notified.

Log on to www.e-cruitteam.com.sg for more job opportunities!

EA Personnel: Teo Kai Xin, Joey

EA Reg ID: R23114229

EA Licence No.:19C9603

Responsibilities

• To review the tender specification requirement & suppliers quotation compliance.
• To work with Project Manager to confirm system design & procurement
• To ensure equipment installation & alignment as per project requirements
• To organize daily works, ensuring work performed on site comply with safety standards and with local authority requirements
• Monitor project progress & conduct site inspection
• To attend to technical meetings to ensure all aspects & requirements were taken care of
• To liaise with relevant parties to ensure efficient & timely delivery of assignment
• To prepare & submit site progress report & all other necessary project documentation
• Attend meetings and conduct site inspection with relevant parties to resolve technical/site issues
• Ensure timely handover of project
• Other project-related tasks as deemed necessary

Requirements

• Diploma/Degree in relevant industry. Safety certifications an added advantage
• Min. 3-year working experience in Fire Protection/Sprinkler system in a construction firm
• Good knowledge of project management principles
• Proficient in communication skills at an operational level
• Able to work independently with minimal supervision
• Able to converse in both English & preferably Mandarin as required to liaise with Mandarin speaking site workers, subcons/vendors
• Singaporean or Singapore PR preferred

What challenges can you expect?

• Promote and sell the assigned products and services in the field of power quality and medium voltage cable testing to meet or exceed sales targets.
• Secure and expand the business. Maintain and develop relationship with the relevant customers in Singapore (energy, land transport and heavy industry), meanwhile develop new market opportunities.
• Organize or take part in seminars, presentations and sales negotiations for important or potential customers/partners.
• Collect project information through various sales channels, and actively follow up to realize “create reference” and “success negotiation”.
• Compiling regular reports, such as: forecasts, visit reports, market and customer information, competition analysis.
• Secure offer and order follow up by cooperation with customers and colleagues.
• Ensure proper offers (Commercial and technical accuracy). You will also be required to create complex offers on your own.
• Undertaking demonstrative measurements together with customers in the field of medium voltage cable testing and power quality.

What do we expect from you?

• Bachelor degree in Electrical & Electronic Engineering, Automation or related.
• At least 3 years of experience in the Power Industry.
• Experience in products sales of electrical spare parts, asset management will be preferred.
• Practical experience in electrical measurements preferred.
• Good command of English (written & spoken).
• Computer skills, e.g. Excel, PPT, Words, CRM software.
• High team work ability, ability to inspire positively and actively.
• Self-motivated & ability to work independently.
• Willingness to travel and flexibility.

What can you expect from us?

• Exciting and international environment
• Opportunities for individual development
• Competitive salary with annual and medical/hospitalization leave
• Medical Benefit
• Bonus
• 5-day week
• High quality training with our international partners

Nityo Infotech is a thriving global management consulting, technology services and outsourcing company and we're ready to elevate our game! As we continue to expand, we're seeking a results-oriented Business Development Manager to help drive our growth strategy and build lasting partnerships. Web: www.nityo.com

Your Role:

• Supporting the Organization’s business growth and expansion which includes handling end-to-end sales process, from identifying new business prospects/opportunities to contract negotiation and closing deals.
• Develop BD strategies to target potential and existing clients.
• Collaborate with the recruitment team to understand client needs and deliver tailored solutions.
• Manage complex negotiations with senior-level executives.
• Work with internal and external stakeholders to provide an enhanced the service to clients and industry partners.
• Strategize and execute effective sales plans to achieve and exceed targets.
• Stay updated on industry trends and market dynamics.

We are looking for:

• Min. 2–4-year experience in business development within industry.
• Self-motivated and able to thrive in a fast-paced environment.
• Results-driven mindset with a focus on exceeding targets

Perks of Joining Us:

• Competitive salary and attractive commission structure
• Career growth opportunities within a rapidly expanding company
• Collaborative and vibrant work culture
• Exciting challenges that allow you to make a real impact.

Responsibilities

• Coordinate with internal team in Singapore liaise with customers / consultants on day to day basis
• Preparation of project documents including BQ
• Handling Design & Build projects
• Prepare optimised design solutions for projects
• Prepare Design drawings (Single Line Drawings & layout)
• Prepare design calculations incl voltage drop, short circuit current etc.
• Support multiple M&E projects concurrently
• Lead project meetings and work with team members to achieve the deliverables on-time
• Ensure drawings & documents are well maintained & stored in a timely manner
• Other adhoc duties as assigned

Requirement

• Diploma/Degree in Electrical Engineering
• Minimum 3 yrs of relevant hands-on M&E experience in construction industry, LTA projects, mixed development etc
• Need to be familiar with Singapore codes such as SS638 (CP5), SS650, SS555 etc
• Hands-on experience in AutoCAD drawings is preferred
• Familiarity in BIM (Revit / Navisworks) is advantageous
• Having consultancy experience is preferred
• Possess effective organizational and follow-up skills, meticulous
• Good communication skills
• Good interpersonal skills and able to interface with all levels, internally and externally, in a professional and responsive manner

Accountant

Responsibilities:

As a key member of the accounting team, you will be responsible for:

· subsidiaries month-end closing

· management accounts reporting, month end reporting schedule.

· Liaise with internal and external auditor

· Assist with cash flow forecasting, Corporate tax/VAT filing and other compliance matters

· Assist with yearly budgeting.

· Manage a team of finance and accounting staff

· Other ad-hoc duties as assigned

Requirements:

· Accounting Degree or equivalent with at least 3 years’ relevant commercial experience

· A sound working knowledge of fundamental accounting and taxation issues

· Candidates with SAP knowledge and audit experiences will be preferred

· Possess good communication skill and positive work attitude

· Preferably able to start work within short notice

Interested candidates are invited to submit their resumes and expected salary.

We regret that only short-listed candidates will be notified.

Position Overview: We are looking for an experienced Brand and Business Development Manager to lead our efforts in building and strengthening our brand, expanding our market share, and driving revenue growth. This role will play a crucial part in shaping the future of our company.

Responsibilities:

• Develop and implement comprehensive brand strategies to increase brand awareness and recognition.
• Analyze market trends, competition, and customer insights to identify growth opportunities.
• Lead the development and execution of effective marketing campaigns and initiatives to achieve business objectives.
• Collaborate with cross-functional teams to launch new products and services.
• Establish and nurture relationships with key stakeholders, partners, and clients.
• Create and manage budgets, track ROI, and report on marketing and business development KPIs.
• Stay up-to-date with industry trends and emerging technologies to ensure our company remains competitive.
• Provide leadership and mentorship to the marketing and business development teams.

Qualifications:

• Bachelor's degree in Marketing, Business, or related field (Master's degree preferred).
• Proven experience in brand management and business development, with a minimum of [3] years in a managerial role.
• Strong understanding of market dynamics and consumer behavior.
• Exceptional strategic thinking and problem-solving skills.
• Excellent communication and interpersonal skills.
• Proficiency in digital marketing, including SEO, SEM, and social media.
• Demonstrated ability to lead and motivate teams.
• Results-driven mindset with a track record of achieving targets and objectives.

Job Responsibilities:

· Identifying our organisation purchasing needs

· Understanding target market and analysing trends to make inform buying decisions

· Researching, selecting, and purchasing quality and trend products

· Build relationships with suppliers and negotiate on price, quantities, and delivery timeline

· Coordinating with inventory, management, and stockroom

· Process requisitions

· Managing healthy stock levels and minimize dead stocks

· Monitoring stock quality and escalate discrepancies if needed

· Follow up on marketing mechanics with suppliers

· Analyse campaigns performance and quarterly suppliers’ performance

· Selling store space/advertisement opportunities to suppliers

We are looking for someone who are/have:

· Strong verbal and written communication skills

· Analytical minded and good with numbers

· Ability to coordinate and multi-task well

· Good team player

· Savvy with Microsoft Excel

· Well organised and attentive to details

- Tender quotation.

- Following up with past tender submission.

- Monthly Progressive Claim for project.

- Placing orders for Sales Rep on their customer orders, plan, prepare documentation and schedule appointment.

- Attending to customer inquiries or feedback with the Operation team on follow-up

- Prepare purchase requisition for Procurement

- Play an active role in the customer retention program.

- Assist to check the Technician schedule

- Assist Department on all HR and other departments related matters

- Any other ad-hoc work scope by superior.

Restaurant is under Halal Lisence , No pork No lard

working 5 day per week , 44 hour

Roles & Responsibilities

• Guaranteed yearly salary increment
• Annual performance bonus
• Monthly performance incentive
• Rapid career advancement for high performers
• Medical with dental benefits
• Professional upskilling
• Employee referral fee
• Free daily meals and many more!

In this job, you will:

• Make wraps, assemble daily bowls to company’s established standards of quality, safety and hygiene
• Perform light-cooking such as boiling, making side dishes and sauces
• Prepare raw food ingredient such as meat, poultry and vegetables
• Carry out food preparation processes including thawing, washing, cutting, marinating, portioning food ingredients, according to standard operating procedures (SOP)
• Set up and replenishing salad bar with fresh food ingredients

Outlets island-wide! Speak with us today to find out the hiring outlet nearest to you. For more details, call +6591324641

EA License 23C1570

EA Personnel R1547369

Recruitment Firm By VISI Intergroup Pte. Ltd

• Handling telephone calls and enquiries
• Attend to walking customers & collection of documents
• Assist in stationery and office supplies
• Assist in premises and equipment maintenance and liaison with contractors and service providers
• Assist in general cleanliness and tidiness of premises, office and meeting rooms
• Perform general admin duties and supports
• Perform ad hoc assignment as and when required
• Excellent communication skills, both written and verbal, phone etiquette
• Well organized, meticulous and well versed in Microsoft Office applications
• Preferrable in English and Mandarin to liaise with Mandarin speaking associates in view of business communications if any
• 5.5 days work week
• Working experience preferably from the construction industry

We are looking for a Travel Consultant who has a positive working attitude and has a passion in dealing with clients with their travel arrangements.

Responsibility:

• Handle clients’ inquiries related to travel
• Conclude sales and make bookings in the system
• Promote our tour packages and meet sales target
• Handle walk-ins and phone enquiries
• Handle after-sales service
• Follow up on tour confirmation, payment, and documentation
• Tour Leading
• Other ad-hoc duties as given

Experiences:

• Able to work in a team and maintain cordial relationship
• Fluent in English, Malay
• Self-motivated individual
• Positive attitude and pleasant disposition. Ability to work under pressure
• Customer focus, excellent written and verbal communication skills
• A commitment to excellent customer service
• Relevant working experience in the service industry will be an advantage

Working Hours: Monday – Friday (0900 – 1800)

Role Objective:

The Operations & Training Lead is a critical role in building and supporting a high-performing product specialist team across a strategic product in our JLLT Core Product organization. You will be responsible for ensuring the Product Specialist team is providing comprehensive product subject matter expertise, cohesive technology operations support, and high-quality of care and service excellence for end users, which encompasses JLL’s entire $18B business.

The Operations & Training Lead works within a strategic product supporting a specific revenue generating business line or core function to standardize the quality of care, a robust support knowledge base, monitoring quality assurance, and delivering operational excellence and full end to end subject matter expertise. Additionally, they partner and work with various teams within Core to deliver a seamless experience from deployments, support to end-user training.

WHAT THIS ROLE INVOLVES

As Operations & Training Lead, you will be responsible for:

• Strategic Leadership and Team Culture: Lead a dynamic team, fostering a culture of collaboration, trust, and respect. Drive initiatives that encourage teamwork and mutual support.
• Expertise in Product and Process: Deepen product knowledge of the entire Product Specialist team across our leasing technology stack and growing knowledge of how business functions, best practices in processes, turning processes into actions and how workflows align to the use of the supported product, inclusive of comprehensive training materials (e.g., user guides, videos etc.).
• Collaborative Cross-Functional Management: Enhance communication and cooperation between Product, Engineering, QA and Program Management teams. Steer the team through product releases and stabilization phases, focusing on collective goals.
• Operational Excellence and Client Service: Oversee daily operations via daily stand ups, including issue prioritization, process implementation, and high-level escalation support. Guide the team in providing exceptional client service and building strong client relationships.
• Performance Improvement and Data Analysis: Utilize key metrics to improve resolution efficiency, client centricity traits, customer satisfaction, and product adoption. Make informed decisions based on internal product analytics. This involves ensuring usage & adoption metrics are tracked closely and on a positive trajectory.
• Training Development and Knowledge Management: Maintain up-to-date expertise on supported products and release cycles, UAT testing protocols (product dependent), outage & communication protocols, engineering and change management touchpoints. Manage gap analyses for case queues and user knowledge. Implement digital adoption platforms for personalized learning experiences. Run the regional tech training program ensuring end users are fully equip with technology know how and may include running focused hyper care programs and providing white glove support for identified group of users.
• Innovation and Business Growth: Explore new tech tools and methodologies to enhance business opportunities. Facilitate feedback review sessions for continuous product improvement and client acquisition strategies.

Soft Skills

• Commitment to holding the product specialists to a standard of excellence in customer care and business support.
• Ability to set clear expectations and team goals, prioritize escalations, and remove blockers for team.
• Strong relationship building and problem-solving skills and firm grasp on team morale and cultural dynamics.
• Ability to balance delegation and execution, commitment to mentor and grow team members along development paths.
• Excellent interpersonal, communication, problem-solving and organizational skills.

Qualifications

• Subject Matter Expert and relevant Industry/Business expertise
• Knowledge of Microsoft office (Word, Excel, Outlook, Visio)
• Willingness and ability to learn new or tangential technology products to supported product(s) (i.e. Tableau CRM)
• Knowledge of Azure devOps, ServiceNow, and Salesforce is preferred.
• Product System Admin Certification, where applicable

Education

• Undergraduate degree in a related field (i.e., Finance, Real Estate, Data, Customer Service, Product)
• 2+ years of management experience in customer support
• 5+ years of experience in supported product; less years acceptable with an accompanied recommendation

Sales And Marketing Executive

Archvogue Creative is an experience creation marketing company. Our mission is to create memorable experiences through immersive digital technology and stunning visual installations, and we count on our talented employees to help us do it. We are looking for team members who can dream up the impossible and deliver it.

From initial creative ideas to show-stopping and insightful user experience touchpoints and every detail in between – we create fun and lasting unique memories!

Job Description

The Sales And Marketing Executive will be part of a close-knit team to assist in the conceptualisation and implementation of fresh, inventive design solutions and powerful graphic visuals that form an integral part of immersive interactive experiences.

You will have to look for suitable business opportunities and manage customer relationships. You’ll be directly responsible for the preservation and expansion of our customer base.

Your overarching goal is to identify opportunities with prospects and new clients and build them into long-term profitable relationships.

Responsibilities

• Create detailed business plans designed to attain predetermined goals and quotas
• Manage the entire sales cycle from finding a client to securing a deal
• Unearth new sales opportunities through networking and turn them into long-term partnerships
• Present service and proposal to prospective clients
• Provide professional after-sales support to maximize customer loyalty
• Remain in regular contact with your clients to understand and meet their needs
• Respond to complaints and resolve issues to the customer’s satisfaction and to maintain the company’s reputation
• Negotiate agreements and keep records of sales and data

Skills/Competencies:

• Ability to multi-task and work within tight deadlines independently
• Excellent interpersonal and communication skills
• Ability to solve problems through design and understand the live experience space.
• Ability to communicate concepts and iterate on designs, and work collaboratively with other members of the events team, product teams, and agencies in order to develop the most efficient design schemas.
• Ability to contribute in a cross-functional environment.

Special Considerations:

• Strong ability to work under pressure.
• Ability to work flexible hours and overtime, as needed.
• Required to travel to meet with clients for meetings or presentations.
• Will be required to be on-site during construction phase to follow through the project

Other information:

• Working location @ Ubi
• 5-days work week

Interested applicants are welcome to apply by sending in their full resume and portfolio stating their last drawn/ current, and expected salaries to:

Email: [email protected]

CREATIVE DESIGNER

Archvogue Creative is an experience creation marketing company. Our mission is to create memorable experiences through immersive digital technology and stunning visual installations, and we count on our talented employees to help us do it. We are looking for team members who can dream up the impossible and deliver it.

From initial creative ideas to show-stopping and insightful user experience touchpoints and every detail in between – we create fun and lasting unique memories!

Responsibilities

The Creative Designer will be part of a close-knit team to assist in the conceptualisation and implementation of fresh, inventive design solutions and powerful graphic visuals that form an integral part of immersive interactive experiences.

You will have authority in design decision making, strong visual communication skills, industry experience and understanding of real world environments. You will be expected to give art direction on projects and interface with clients directly on design-related queries, demonstrating a high level of professionalism.

As part of an experience creation team, you are encouraged to seek out new products and maintain cutting edge industry knowledge relative to 2-dimensional design, printing techniques, interactive programming, and experiential opportunities in your job role.

Requirements

• Diploma in Arts or Design or equivalent
• Minimum 3 years of experience in an in-house creative department or design firm
• Highly proficient in Adobe software such as Photoshop & illustrator
• Experience in multi-media, 3D programs such as Cinema 4D, MAYA as well as licensing products will be an added advantage
• Portfolio demonstrating strong visual design skills and experience design thinking.
• Knowledge of printing procedures, photography, illustration, and verbal and written communication.
• Strong conceptual skills, high-level sense of design, layout and typography, a broad thinker who is able to offer a variety of design solutions.

Skills/Competencies:

• Ability to multi-task and work within tight deadlines independently
• Excellent interpersonal and communication skills
• Ability to solve problems through design and understand the live experience space.
• Ability to communicate concepts and iterate on designs, and work collaboratively with other members of the events team, product teams, and agencies in order to develop the most efficient design schemas.
• Ability to contribute in a cross-functional environment.

Special Considerations:

• Strong ability to work under pressure.
• Ability to work flexible hours and overtime, as needed.
• May be required to travel to meet with clients for meetings or presentations.
• Will be required to be on-site during construction phase to advise on structure setup and placement.

Other information:

• Working location @ Ubi
• 5-days work week

Interested applicants are welcome to apply by sending in their full resume and portfolio stating their last drawn/ current, and expected salaries to:

Email: [email protected]

APPLICATIONS WITHOUT A PORTFOLIO WILL NOT BE CONSIDERED.

Roles & Responsibilities

• Tender quotation.
• Following up with past tender submission.
• Monthly Progressive Claim for project.
• Placing orders for Sales Rep on their customer orders, plan, prepare documentation and schedule appointment.
• Attending to customer inquiries or feedback with the Operation team on follow-up
• Prepare purchase requisition for Procurement
• Play an active role in the customer retention program.
• Assist to check the Technician schedule
• Assist Department on all HR and other departments related matters
• Any other ad-hoc work scope by superior.

Job Scope

• Support the full spectrum of HR administration
• Work closely with team leaders on recruitment, onboarding and offboarding processes
• Handle work pass matters such as application, renewal, and cancellation
• Preparation and submission of paperwork for government claims, grants, and surveys
• Prepare company memos and HR letters
• Maintain proper filing of HR records
• Review and update HR related information and policies on intranet
• Organise company events and staff welfare activities
• Manage external vendors for office maintenance
• Maintain office inventory records

Job Requirements

• Diploma in HR/Business Admin or equivalent
• Minimum 1 year of relevant Human Resources experience
• Good knowledge of Employment Act and HR general practices
• Attention to detail, resourceful, mature and responsible
• Good communication and interpersonal skills
• Ability to handle confidential information professionally and discreetly
• Proficient in Microsoft Office