Job Descriptions:

• Administer WSH policy and coordinate compliance with safety procedures and WSH legal requirements.
• Coordinates safety management system, promote and develop safety culture, measure and monitor safety performance.
• Recognizes safety hazards and control measures and advise on corrective recommendation(s).
• Prepares and facilitates safety awareness programme.
• Maintain safety manual and procedures.
• Monitors and inspects work activities to ensure that safety practices are carried out in all work operations.
• Carry out workplace accidents/incidents investigation and report. Monitor HIRA
• Coordinates and participates in safety meeting, and briefing.
• Assist in Quality management system related work and surveillance.

Job Requirements:

1. Possess WSQ Advanced Certificate in WSH (Level B)
2. At least 1 or 2 years of work experience relevant to the work to be carried out by a WSH Coordinator
3. Possess knowledge of Workplace Safety and Health Act
4. Possess valid class 3 driving license is an advantage
5. Good knowledge of Ms Word, Excel and PowerPoint
6. Good communication skills, teamwork, initiative
   Good English writing skills for report preparation

This is a 6-month contract role based in Singapore.

We are seeking a highly motivated and detail-oriented individual to join our team as the Government and Social Impact APAC Coordinator for a 6-month contract period. The ideal candidate will have experience with, or a demonstrated passion for the government and social impact ecosystem of partners. They should also have excellent collaboration and communication skills, be able to work independently, and have strong attention to detail.

Responsibilities

• Oversee nuanced partner support cases across the APAC region to ensure timely resolution and identify trends within support cases to help drive systematic improvements.
• Cultivate relationships and collaborate with internal cross-functional partners to shape, support, and execute product or project goals for the APAC team.
• Work with Partner Managers on specific projects and support new ideas through experimentation, ad hoc analytics, and framework development
• Review global or product specific collateral and update to align with local / APAC context.
• Collaborate with cross-functional teams to ensure smooth execution of projects and accountability on deliverables.

Requirements

• Bachelor's degree in Business, Marketing, or a related field.
• 5 years' project management or program management experience.
• Experience prioritizing among conflicting demands.
• Experience working independently and taking initiative.
• Ability to work independently and prioritize tasks effectively.
• Strong attention to detail and organizational skills.
• Knowledge of the APAC market and fluency in English.

UEN: 199700895N

Role : Program Coordinator

Duration : 5 month Contract

Work Location; Central Singapore

Salary Range : S$2,300 to S$3,700 (Based on experience)

Responsibilities

• To be responsible for coordinating activities and resources in support of Program Management plan/schedule.
• Responsibilities Program Calendars / Meetings Deliverables tracking and keep updated the master deliverables list
• Work with team leads/responsible parties to ensure timely updates/forecasts of each deliverable prior to check-in meetings Document Management Work with the Program Managers to establish standards and coordinate document management tools for use by the CREAM staff, including approved external partners.
• Keep all document management repositories for program updated and logically organized for ease of use by team members.
• Propose and enforce organizational standards across the team to ensure that only relevant/current documents are posted and old versions are archived.
• Work with the Program Managers Lead to establish a scalable model for document and permission sharing with external partners.
• Once established, Coordinator will setup, support and manage these tools, including direct coordination and communication with key partner representatives.
• Action Item Tracking Handset/Device Logistics Establish standards, processes and tools for receiving, logging, preparing and managing/executing the distribution of handsets within team and across approved external partners.
• Preparing devices with the latest SW components Onboarding Process for Team Support PgMs and TPMs with coordination and administrative tasks, as needed, and as the program continues to scale.

Skills / Experience

• Ability to speak and write in English fluently and idiomatically.
• Previous experience in sales, operations or project management.
• Comfortable with operating in a high-paced, changing work environment with the ability to prioritise multiple functions and tasks, manage time efficiently and navigate ambiguity.

Work location: Changi Airport

Type of employment: full-time, roster based on Vietnam Airlines’ flight schedule. Immediate work commencement

SGD 2,500 - SGD 3,000

Your primary duties include:

· Coordinating and supervising the passenger's check-in process provided by our Ground Handling Agent;

· Service desk activities such as standby, offload, upgrade, and the handling of flight disruption under the Station Manager's direction;

· Pre-flight, and post-flight checks, and reports on the airline's CRS/DCS and other internal systems

· Acting and/or forwarding passengers' claims/complaints to the Sales & Service team

· Invoice checking, including those for lounge each month

· Other tasks assigned by Station Manager.

Our successful candidate must have full work right in Singapore and meet the below minimum requirements:

· The requirement for an Airport Security Identification Card issued by Changi Airport;

· Proven interpersonal and strong customer service skills, professional appearance, cooperative attitude, flexibility in terms of scheduling with work experience in airline’s passenger and flight service an advantage

· Working knowledge of the airline's DCS, GDS & CRS with Sabre is an advantage

· Proven English proficiency with a minimum score of 700 (TOEIC) or 550 (TOEFL) or 6.0 (IELTS)

(Only shortlisted applicants will be contacted for an interview)

Responsibilities:

• Assist in checking of aircraft components and consumables availability
• Update on spares ordered and trigger for collection and delivery to the required locations
• Coordinate and ensure timely collection and delivery and prioritize based on level of criticality
• Generate reports on all orders, collection and delivery status
• Assist a team of planners in Line Maintenance Component Control
• Carry out any other tasks as per assigned by Supervisor or Executive

Requirements:

• GCE “O” Level, ITE or Diploma in Engineering or its equivalent
• Minimum 1-2 years of working experience in store, purchasing or warehouse
• Experience in inventory management
• Preferably familiar with SAP
• Possess good communication skills
• Able to be a good team player

This position reports directly to General Affairs HOD. Closely working with Procurement and Operations, primarily but not limited to handling and managing facilities-related operations and tasks.

Job Description:

• Assist the General Affairs HOD & Facilities & Procurement lead in the daily operations of the Singapore office and various warehouses island-wide
• Manage all aspects of daily facilities maintenance (M&E Services) / upgrading/repairs, support operations,
• Service contract administration, manage tenancy agreements, security, housekeeping and warehouse operations
• Plan, implement and execute preventive maintenance regime and/or ad-hoc upgrading projects and monitor the work progress.
• Source for comparative vendors/sub-contractors to carry out facility maintenance/repair works
• To ensure day-to-day facility operations are carried out smoothly; oversee outsourced vendors on preventive maintenance and any other ad-hoc repairs/ enhancements.
• Conduct safety toolbox meetings and briefings to facility staff
• Ensure compliance to relevant statutory requirements and good support to various internal departments
• Address any facilities and/or operations-related queries staff, stakeholders and various regulatory authorities
• Supervise contracted staff from the appointed vendors and ensure that the vendors fulfill the service level requirement
• Develop or support in documenting the necessary SOPs, flows and Business Continuity Plans related to facilities
• Supervise contracted staff during the conduct of any related exercises and trainings to ensure their proficiency
• Support in project costing analysis, budgeting and maintenance of approved budget
• Work closely with Procurement Department to prepare and manage related tenders and contracts with appointed vendors
• Facilitate incident investigation whenever necessary.

Requirements:

• Possess minimum of a Diploma in Mechanical/Electrical Engineering, Building/Facilities/Real Estate Management or equivalent
• Minimum 2 years of relevant work experience in warehouse or real estate facility management environment. Logistics / Supply Chain / Express Delivery companies will be an advantage
• Certified in Fire & Safety is an advantage
• Good interpersonal and communication skills.
• Good command in written and spoken English and Chinese as to communicate effectively with our China counterpart and Chinese-speaking customer.
• Analytical & Solution-provision skills
• Proficiency in MS office: Word, Excel and Powerpoint including Chinese word processing.

Job Description:

• Perform collection and delivery of spares within the required timeframe
• Verify physical part number, serial number and quantity against the picking slip
• Highlight any discrepancy to the store assistant or superior
• Ensure signoff and handover/takeover properly
• Any other duties assigned by supervisor

Skills/ Requirements:

• Able to work 12 hours rotating shift
• BasicFknowledge in MS Excel
• Class 3 driving license/Forklift will be added advantage
• Knowledge in SAP will be advantageous

Job Description

• Actively engage in daily logistics operations, handling the receipt, documentation, storage, safety and distribution of AOG/Critical aircraft tools.
• Ensure daily operations run smoothly and achieving KPI targets.
• Co-ordinate with other sections and departments to ensure efficient operation within division.
• Liaise with vendors on purchase and repair of aircraft tools.
• Upkeep operations / training records and coordinates for authority / customers audits.
• Comply with airside safety rules and regulations.
• Track expiry dates for tools and equipment.
• Maintain the paperwork for tools management.
• Upkeep of his department’s equipment, tools, and vehicles.
• Run the maintenance and repair program for aircraft tools (troubleshoot or liaise with external vendors).
• Train staff for minor troubleshooting works on aircraft tools/equipment.
• Ensures briefing on technical handling matters and safety issues are conducted for staff.
• Any other duties as assigned by Operation Executive.

Requirements

• Higher NTC or Diploma in any Logistics / Supply Chain related discipline
• Preferably with at least 2 years of relevant working experience
• Knowledge of SAP will be an advantage.
• Excellent analytical, interpersonal, and communication skills
• Proficient in Microsoft Office
• Able to work in a team to achieve results.
• Class 3 driving licence.
• Willing to work overtime and on weekend when required.

Job Description & Requirements
The role of a Sales Support Executive / Coordinator / Admin is responsible for rendering all the after-sales support services to the customers. This includes processing of orders, preparing internal & external credit notes, payment collection, preparation of quotations, contracts, mailers, samples and coordination with other departments.

Specific Responsibilities
1. Responsible for taking customers’ orders via phone or email, input into system, print and sort the invoices.

2. Responsible to prepare internal & external credit notes.

3. Responsible for payment collection from customers.

4. Assist in the preparation of quotations / contracts / mailers / samples for sales team.

5. Assist point between customers and logistics department on all logistics matters.

6. Assist to check and coordinate on supply issues with warehouse, purchasing and production departments.

7. Maintain and replenish sales samples drawers.

8. Attend to office deliveries/mails as we do not have receptionist.

9. Assist in the preparation of the monthly report on sales performances to the management for sales performance evaluation when required.

10. Any other area of responsibilities that the company deems necessary.

Competency Requirements
1. GCE ‘O’ level.
2. NAV/Microsoft Dynamics 365 Business Central will be an added advantage.
3. Communication skills for coordination and customer service.

Working Hours
Monday - Friday : 8 30am - 5 45pm (1 Hour Break)
Saturday: 8 30am - 2 30pm (1 Saturday Shift Every 4 Weeks)

Introduction

Happy Tutors Learning Centre is a social enterprise that provides small group tuition to students from all levels. We focus on providing quality education services and also give back to the community by offering our services to the disadvantaged families.

Job Scope

1. Provide earnest education advise to parents and students for them to make the best education decisions for themselves.
2. Assist customers in the enrolment of our tuition classes and enrichment programs
3. Take charge of the daily operations of the tuition centre, including keeping the place clean and tidy.
4. Communicate with tutors and students effectively and positively to coordinate new classes or schedule changes
5. Handle all communications with parents by taking over the centre’s mobile phone.
6. Follow up closely with all parents in their enquiries.
7. Collect payment and issue receipts for tuition fees.

Requirements

1. At least 3 years experience doing customer service for enrichment centres
2. Able to work with spreadsheets
3. Able to communicate positively and efficiently with parents, tutors and students
4. Good understanding of the Singapore education system
5. Infallible work ethics

Interested applicants please send your CV to [email protected]

Please indicate your expected remuneration

Hope to welcome you into our family soon!

JOB PURPOSE

The Customer Service Specialist is focused primarily on ensuring that all sales support and service activities are well-coordinated and completed within prescribed process guidelines in support of the sale branches. The role includes embarking on program initiatives targeted at meeting the demands / requirements of our customers, thus satisfying their needs.

PRINCIPAL ACCOUNTABILITIES

• Effective day to day customer service operation to support the pre and post shipment requirements of the sales branches.
• Customer backlog management with aim of maintaining backlog integrity through systematically reviewing and addressing all backlog issues encountered on a daily basis.
• Customer Service Specialist will be allocated into a specialist team and rotate through the specialist function as deemed necessary.

JOB DESCRIPTION

• Weekly management of the Customer backorder report with a turnaround time of 48 – 72 hours for a complete review.
• Work and assist the Sales team in managing their Customer pre & post shipment.
• Support and drive the requirements generated by Customer Bond Constraint Report related to fulfillment of bonded parts in their BIM program.(If applicable)
• Escalate all their issues or challenges in fulfilling their assigned task to management in the most appropriate timeline to seek guidance on resolution.
• Manage customer’s portal update and customized report if required.
• Update customer production change requirement to optimize inventory planning.
• Elevate any potential delivery shortfall to respective sales personnel for awareness and communication.

REQUIREMENTS

• At least a Nitec or Diploma qualification in a relevant field of study.
• At least 2 years of working experience, relevant industry experience is advantageous but not a must.
• Candidates without experience are welcome to apply.

COMPETENCIES

• Accurate data entry skills
• Proficiency in Microsoft Office Applications – especially in Excel
• Basic knowledge and understanding of transportation modes (air and ocean)

This position reports directly to General Affairs HOD. Closely working with Procurement and Operations, primarily but not limited to handling and managing facilities-related operations and tasks.

Job Description:

• Assist the General Affairs HOD & Facilities & Procurement lead in the daily operations of the Singapore office and various warehouses island-wide
• Manage all aspects of daily facilities maintenance (M&E Services) / upgrading/repairs, support operations,
• Service contract administration, manage tenancy agreements, security, housekeeping and warehouse operations
• Plan, implement and execute preventive maintenance regime and/or ad-hoc upgrading projects and monitor the work progress.
• Source for comparative vendors/sub-contractors to carry out facility maintenance/repair works
• To ensure day-to-day facility operations are carried out smoothly; oversee outsourced vendors on preventive maintenance and any other ad-hoc repairs/ enhancements.
• Conduct safety toolbox meetings and briefings to facility staff
• Ensure compliance to relevant statutory requirements and good support to various internal departments
• Address any facilities and/or operations-related queries staff, stakeholders and various regulatory authorities
• Supervise contracted staff from the appointed vendors and ensure that the vendors fulfill the service level requirement
• Develop or support in documenting the necessary SOPs, flows and Business Continuity Plans related to facilities
• Supervise contracted staff during the conduct of any related exercises and trainings to ensure their proficiency
• Support in project costing analysis, budgeting and maintenance of approved budget
• Work closely with Procurement Department to prepare and manage related tenders and contracts with appointed vendors
• Facilitate incident investigation whenever necessary.

Requirements:

• Possess minimum of a Diploma in Mechanical/Electrical Engineering, Building/Facilities/Real Estate Management or equivalent
• Minimum 2 years of relevant work experience in warehouse or real estate facility management environment. Logistics / Supply Chain / Express Delivery companies will be an advantage
• Certified in Fire & Safety is an advantage
• Good interpersonal and communication skills.
• Good command in written and spoken English and Chinese as to communicate effectively with our China counterpart and Chinese-speaking customer.
• Analytical & Solution-provision skills
• Proficiency in MS office: Word, Excel and Powerpoint including Chinese word processing.

Work location: Changi Airport

Type of employment: full-time, roster based on Vietnam Airlines’ flight schedule. Immediate work commencement

SGD 2,500 - SGD 3,000

Your primary duties include:

· Coordinating and supervising the passenger's check-in process provided by our Ground Handling Agent;

· Service desk activities such as standby, offload, upgrade, and the handling of flight disruption under the Station Manager's direction;

· Pre-flight, and post-flight checks, and reports on the airline's CRS/DCS and other internal systems

· Acting and/or forwarding passengers' claims/complaints to the Sales & Service team

· Invoice checking, including those for lounge each month

· Other tasks assigned by Station Manager.

Our successful candidate must have full work right in Singapore and meet the below minimum requirements:

· The requirement for an Airport Security Identification Card issued by Changi Airport;

· Proven interpersonal and strong customer service skills, professional appearance, cooperative attitude, flexibility in terms of scheduling with work experience in airline’s passenger and flight service an advantage

· Working knowledge of the airline's DCS, GDS & CRS with Sabre is an advantage

(Only shortlisted applicants will be contacted for an interview)

Job Description

• Assist to raise invoice and accrue costing
• Ensure timely and accurate invoicing to internal and external customers
• Correspond with internal stakeholders on rate disputes
• Follow through customer complaints/ communication manager with internal stakeholders for billing escalations
• Work with internal stakeholders to resolve billing and batching discrepancies
• Check relevant SICK file symptoms and resolve the issues
• Profile of rates in CW1 system
• Any other jobs as and when assigned

Job Requirements

• Diploma/ Degree
• 1-2 years related working experience
• Knowledge of logistic industry preferable
• Excellent communication skills (verbal and written)

Job Description & Requirements

· Inform customers of current promotions and discounts

· Maintain positive business and customer relationships in the effort to extend customer lifetime value

· Self-improve continuously by way of experience and manager feedback

· Account management; Opening, managing/maintaining good business relationships with customers and closing of accounts.

· Order taking / collecting of market information

· Ensure proper control in credit management

· Delivery of POSM

· Perform other duties as assigned

· Ah-hoc deliveries during festive periods

-Driving License class 3

- Working Locations: Toh Guan / Changi;

Requirements:

• Candidate must possess at least Primary/Secondary School/"O" Level, Higher secondary/Pre-U/A level/College in any field.
• At least 2 Year(s) of working experience in the related field is required for this position.
• Required Skill(s): MS Office
• Preferably Junior Executive specialized in Sales - Retail/General or equivalent.