Our client is looking for an experienced Senior Test Engineer to design and execute both manual and automation testing.

Mandatory Skill-set

• Bachelor's degree in Information Technology, Computer Science or related field;
• Has solid experience in software testing;
• Strong knowledge in both manual and automation software testing methodologies, tools and processes;
• Has proven experience in designing, creating and executing test scenarios and test cases;
• Has experience in documenting test results and issues;
• Familiar with bug tracking systems;
• Attention to details, able to identify defects and inconsistencies;
• Ability to multi task and manage prioritization;
• Proactive, self motivated and accountable;
• Excellent verbal and written communication skills;
• Independent, yet a great team player.

Desired Skill-set

• Leadership and team management experience.

Responsibilities

• Design, create and review manual and automation test scenarios and test cases with high quality standards;
• Conduct various testing such as integration, regression, performance and sanity testing to ensure that software meets the specified requirements and specifications;
• Responsible for creating detailed documentation on test results into bug tracking system such as JIRA;
• Prioritize issues logs and recommend resolutions;
• Collaborate closely with developers to identify, resolve and debug issues;
• Perform auditing to ensure that testing processes and documents are consistent and of high quality;
• Support SIT and UAT and provide progress report to stakeholders;
• Work closely with business and project managers to understand the project requirements and objectives;
• Responsible to continuously understand company's products, features and services, know how to use them and improve on the testing approach;
• Review software documentation to ensure accuracy.

Should you be interested in this career opportunity, please send in your updated resume to [email protected] at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA Licence No. 07C5639

We are seeking a highly skilled and experienced Hybrid IT Engineer to manage, maintain, and optimize our Windows-based infrastructure and associated technologies within our hybrid IT environment. The ideal candidate will be responsible for ensuring the health, performance, and security of Windows servers and systems while collaborating with cross-functional teams to implement and support enterprise-wide solutions.

Key Responsibilities:

• Implement and manage Windows-based infrastructure and associated technologies.
• Monitor and maintain the health, performance, and security of Windows servers and systems.
• Administer Active Directory, Group Policy, DNS, DHCP, and related services.
• Configure and troubleshoot Hypervisor Nutanix virtualization platforms (e.g., VMware, Hyper-V).
• Install, configure, and manage Windows servers and services, including IIS, SQL Server, Exchange 2019 and Skype 2019
• Collaborate with cross-functional teams to implement and support enterprise-wide solutions.
• Perform routine system and application updates, patches, and upgrades.
• Develop and maintain documentation related to system configurations, processes, and procedures.
• Provide level 2 and level 3 support for Windows-related issues.
• Participate in on-call rotation for after-hours support as needed.

Qualifications:

• Bachelor's degree in a relevant field.
• More than 8 years of experience in administering Windows-based systems and infrastructure.
• Proficiency in Windows Server operating systems (2019).
• Strong understanding of Active Directory, Group Policy, DNS, and DHCP.
• Experience with virtualization platforms such as VMware and Hyper-V.
• Knowledge of scripting languages (e.g., PowerShell) for automation and scripting tasks.
• Familiarity with monitoring tools and systems management solutions.
• Excellent problem-solving and troubleshooting skills.
• Strong communication and interpersonal abilities.
• Certifications such as MCSE, MCSA, or equivalent are a plus.

Additional Preferred Skills:

• Microsoft System Center Suite (SCVMM, SCOM, SCCM, WSUS)
• Exchange 2019 and Skype 2019 administration
• Netbackup 10.x and Data Domain for backup and recovery solutions
• Nutanix HCI for virtualization and storage solutions
• NESSUS for vulnerability assessment
• F5 load balancers and RSA security solutions
• Splunk for log management and data analysis

Responsibilities

· Guarantee the service lead time and quality of repairs over time.

· Manage capacity (technical/non-technical resources) at each stage of the repair process, supported by a clear and shared decision-making process.

· Master the management of physical, system/ERP flows, and reports in order to identify any drift.

· Understand and anticipate the seasonality of the repair activity on different time scales based on repair and sales history.

· Develop skills and versatility of the technical resources available through appropriate training.

· Master the various mechanisms of the repair process (flow, work in progress, batches and transfer frequencies, priority management, date management, sequence of operations, standardization, etc).

· Ensure strict compliance with the application of the mechanisms (compliance with procedures, quality monitoring and technical guidelines according to defined standards).

· Identify opportunities for improvement and implement the corresponding improvement processes, including inter-market best practices.

· Ensure the maintenance of the workshop organization, as well as the facilities, equipment and tooling.

· Ensure daily monitoring of repair activity and performance (service rate, productivity and quality of repairs).

· Implement a decision-making process shared and understood by all teams to initiate the necessary corrective actions to maintain performance over time.

· Drive market communication across the decentralized network; work with local delegate(s) and monitor the activity of the network.

Requirement

· At least 10 years experience working as an After Sales Service Manager / Director.

· Ability to work independently and within a team - accountable for your own actions and able to act with both urgency and integrity towards both, personal and shared work goals.

· Desire and drive to always be learning.

Our Client is a Multinational Information Technology and Electronic company. With their expansion plan, they are looking for IT Support Engineers.

The Role:

• Support the project teams in the implementation, installation and configuration of PCs / Workstations O.S., applications and related peripheral devices.
• Provide 1st level on-site IT support to the end-users on 8 hours shift including Public Holidays.
• Provide findings and timely status update to the Project Manager on major issues escalated by users.
• Perform daily health check and inventory check on system.
• The Support Engineer will report to the Project Manager.
• Experience in installation, configuration, troubleshooting of PC / peripheral devices and application maintenance support will be required.
• Hands-on experience in supporting end-users in a Windows (Windows clients) environment is required

• Shiftwork (Monday - Sunday):
• Day shift: 7 a.m. - 3 p.m.
• Night shift: 3 pm - 11 p.m.
• Successful applicants should be prepared to be deployed primarily at Tanah Merah, Harbourfront and Marina Bay. The also could be deployed in future on a rotational basis;
• Certificate in Higher Nitec or Diploma, ideally with a focus / specialization in IT;
• Having prior exposure to IT operational environments;
• Communicate well and has good interpersonal skills;
• Independent and has ownership of assigned tasks.

Salary package additions:

• Annual Performance Bonus
• Monthly Shift Allowance
• Monthly Transport Allowance
• Monthly Phone Allowance
• Attendance Allowance

Job Description:

• Hunter and Farming Role to penetrate new customers, while maintaining close relationship with existing clients.
• Passionate about digitalization and technology (IoT, DX).
• Extensive network/contacts in the Utilities industry.
• Able to present ideas, information and analyze data to identify and define marketing strategies.
• Able to do sales presentation or proposal using PowerPoint slides. Microsoft words or excel in processing reports.
• Able to negotiate with client to make sustainable partnership.
• Able to achieve KPI given by Deputy General Manager to lead growth of Solutions and Services business.
• Work collaboratively with the managers and the team, able to work independently by making mid-term strategy.

Requirements:

• Sales with minimum 7 years of experience in Digitalization Business, preferably in the Engineering/Environmental/Sustainability Sector.
• Willing to travel overseas and to attend tasks assigned by the Deputy General manager.

Job Scopes

1. Automated Product Inspection Equipment (ATE) Design and Development .
2. New Product proces design and line setup.
3. Work closely with local and HQ (Japan) designers on product change requirements, plan with the local group of members,
   draft the implementation schedule to meet target date, disseminate, and finetune the schedule with production PICs for the implementation to be carried out smoothly.
4. Follow-up with related members and enforce the usage of systems developed for Operation Change tracking.
5. Understand key functions and product master setting rules of our ERP system, process-related inline systems, traceability requirements, to align the process design with the systems.

Technical Background Requirement:

Electronic/Electrical Design, Software Design & Programming

Language Requirement:

English and Japanese is preferrable

Find Out Even More At: https://tinyurl.com/mindflex-full-time-position

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

Details:

• Assist in shortlisting and recommending suitable tutor profiles to parents
• Coordinate & arrange 1st tuition lesson between client and tutors
• Assist with day-to-day Admin and Operations of company
• 4 Weekdays, 1 Weekend OR 3 Weekdays, 2 Weekends, 9.00AM to 6.30PM
• Able to commit for minimum 1 year
• $2,300 - $3,000/Month & Monthly Bonuses ($200 - $700/Month)
• Clear Salary Progression & Annual Salary Review (Min 10%)
• Casual attire, company culture is fun and relaxed
• Strictly no Overtime, no Bring Work Home
• Office with Modern & Fun Entertainment Facilities

Job Summary:

The Project Engineer (Mechanical) is responsible for managing the installation of air-conditioning and mechanical ventilation (ACMV) system in buildings.

This role involves leading a team of competent supervisors and skilled workers in procuring materials, equipment and manpower, coordinating with stakeholders, installation of the ACMV system as well as conduct of testing and commissioning of the ACMV system.

Job Description:

1. Team Leadership:

• Lead, supervise, and mentor a team of ACMV supervisors and skilled workers.
• Foster a collaborative and high-performance work environment.

2. Stakeholders management:

• Coordinate with main contractor, MEP contractors as well as other trades subcontractors to ensure smooth execution of works.

3. Technical Expertise:

• Provide technical guidance and support to supervisors and skilled workers in executing their works according to technical specifications and drawings, as well as prevailing codes and regulations.
• Ensure smooth execution of works in timely manner to meet project schedule
• Stay updated on industry trends, new technologies, and advancements in air conditioning systems.

4. Budget Management:

• Manage the project budget in materials and manpower.
• Monitor expenses, analyze budget variances, and implement cost-savings measures.

5. Compliance and Safety:

• Ensure compliance with industry regulations, safety standards, and company policies.
• Implement and enforce safety protocols to ensure the well-being of employees and customers.

6. Continuous Improvement:

• Identify opportunities for process improvement and implement best practices.
• Stay informed about emerging technologies and methodologies in air-conditioning repair and maintenance.

Requirements:

• Minimum Diploma in Mechanical Engineering.
• Proven experience in management and execution of air-conditioning and mechanical ventilation (ACMV) works.
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• Knowledge of safety regulations and industry standards.
• Certification of ACMV systems or related field is advantageous.

Permanent Facilities Engineer position

Salary: up to $5000

overseeing overall building maintenance and security operation for all Central Offices, includes conducting inspection, coordinating maintenance/ improvement programs and projects, compile data for reporting and forecasting future needs and costs

Assist in operations and implementation of facilities management programmes, including formulating programmes relating to routine and periodic maintenance works, plan and implement the cyclical replacement/ enhancement works for all Central Offices

• Support Manager for preparation of operation and capital budget, monitoring and control to ensure completion within time and cost objectives.

• Assist in contract administration and management, including calling, evaluation, negotiation and award recommendation of tenders/ quotations.

• Support the effective planning and management of activities of outsourced service partners, providing supervision and controlling their performance

• Coordinate with internal associate engineers and the appointed managing agent to ensure maintenance of all systems are being carried out according to plan and contracted scope of work and manage facilities related to timely repair and replacement work.

• Assist to investigate, develop and implement solutions, trouble shoot on day to day operational problems of facilities and building.

• Assist to develop and implement policies, protocol and procedures to maintain full compliance with the prevailing legislative acts and regulatory requirements.

• Conduct periodical quality control inspections at all Central Offices for potential safety hazards and unsafe conditions, initiate corrective measures to maintain a secure, safe and healthy work environment

• Attend to all emergency/crisis on and off hours and provide a timely response to incidents as they arise and assist in emergency management and contingency planning.

• Assist in internal and external audits.

Requirements

• Diploma/ Degree in Electrical/ Mechanical/ Facilities Management/ equivalent with 4-5 years experience
• Well versed in all facets of facilities management with general knowledge of all real estate functions including planning, development, asset management and project management.

To apply

Please email Resume in Microsoft Word format

Please state your Position/ positions applied on the “on TOP” of your resume.

Please state Available Commencement Date or notice period

Please state current and last SALARY and Expected Salary in your resume.

Please state Reasons for leaving current & previous Employment.

1. Prepare shipping documents and shipments co-ordination with customers/vendors and service providers to ensure smooth operations.
2. Ensure all shipments documents are completed in order on time and accurate.
3. Provide necessary support to sales personnel such as sales order entry, invoicing and maintain good rapport with customers/vendors.
4. Co-ordinate with vendors on the incoming shipments.
5. Prepare the bank documents related to shipments under trade financing.
6. Co-ordinate with warehouse and sales/purchasing on the shipments.
7. Interact to build good commercial relationship with all customers.
8. Adhere procedures pertinent to the effective and efficient operation of the Customer Service Department.
9. Establish insights into customers’ needs and expectations, and provide inputs for product and service development.
10. Monitor programs and procedures to ensure on-time delivery, customer satisfaction and positive customer experience.
11. Establish in-depth working knowledge of the Company’s systems and processes and the logistics industry as a whole.
12. Deliver performance standards to meet service goals of the Company.
13. Explore feedback and reports to the Company regarding service failures or customer concerns.
14. Explore feedback to the Operations team to ensure all customers have accurate and timely information on order status and/or changes.
15. Practice proper documents control and upkeep office cleanliness.
16. Any other duties as & when assigned.

1. Prepare shipping documents and shipments co-ordination with customers/vendors and service providers to ensure smooth operations.
2. Ensure all shipments documents are completed in order on time and accurate.
3. Provide necessary support to sales personnel such as sales order entry, invoicing and maintain good rapport with customers/vendors.
4. Co-ordinate with vendors on the incoming shipments.
5. Prepare the bank documents related to shipments under trade financing.
6. Co-ordinate with warehouse and sales/purchasing on the shipments.
7. Interact to build good commercial relationship with all customers.
8. Adhere procedures pertinent to the effective and efficient operation of the Customer Service Department.
9. Establish insights into customers’ needs and expectations, and provide inputs for product and service development.
10. Monitor programs and procedures to ensure on-time delivery, customer satisfaction and positive customer experience.
11. Establish in-depth working knowledge of the Company’s systems and processes and the logistics industry as a whole.
12. Deliver performance standards to meet service goals of the Company.
13. Explore feedback and reports to the Company regarding service failures or customer concerns.
14. Explore feedback to the Operations team to ensure all customers have accurate and timely information on order status and/or changes.
15. Practice proper documents control and upkeep office cleanliness.
16. Any other duties as & when assigned.

JOB PURPOSE:

Create and prepare SMT placement programs based on CAD data / machine data available. Coordinate with suppliers in fabricating of solder paste stencil making and testing. SMT machines process improvement such as optimizing or balance the loading of each SMT machine placement. Conduct trouble shooting / repair / maintenance and improvement. Fabrication of jigs and fixtures for SMT production.

NATURE & SCOPE:

1) Programming of all SMT devices mounting data XY co-ordinates.

2) Request for CAD data, Gerber data, merge date & etc. and prepare the metal mask stencil

3) Prepare loading list and layout list.

4) Optimizing / balance the loading of each SMT machine placement to reduce machine placement loss time.

5) Troubleshooting of SMT machines

6) Plan and conduct periodic preventive maintenance of all SMT equipment and machines

7) Conduct process improvement base of New Yokogawa Production System (NYPS) concepts, on Quality, in-time delivery to the next process and at a competitive cost.

8) Participate in companywide improvement programs, such as small group activities (QC Circle) and Production enhancement through New Yokogawa Production System (NYPS)

PRINCIPAL ACCOUNTABILITIES:

1) Provides timely support to SMT line and ensure problems are solved

2) Recommend improvement to SMT line and machines for quality output and better yield

3) Provide proper training to operators on machine operation and new procedures adapted

4) Evaluate and check with vendors on SMT jigs, cassettes, equipment, materials & etc

5) Ensure proper programming of data for SMT machines

Optimize the SMT Machine placement to achieve the highest output

COMPETENCY REQUIREMENT:

a) Qualification:

Diploma in Electrical/Electronics/Mechanical with 2 years working experience in SMT production

b) Knowledge:

Good understanding of SMT production/process and machine

Good problem analytical power

Able to work independently

- Carry out Equipment Preventive Maintenance/ servicing on site.

- Able to handle hand tools proficiently

- Mechanical or Electrical basic knowledge desirable

- C Class licence required to drive service van

- 5 day work week with work-life balance culture

- Able to communicate and write proficiently in English desirable

- Must have good team player attitude and able to work in a team environment.

We are looking for a well-organized site engineer with strong leadership skills to join our growing team. The site engineer's responsibilities include managing different parts of construction projects, supervising crew members, preparing estimates for time and material costs, completing quality assurance, observing health and safety standards, and compiling reports for different stakeholders. You should be able to work alongside various professionals and create work schedules that meet deadlines.

To be successful as a site engineer, you should demonstrate strong analytical and logical thinking skills. Candidates should display a superb work ethic and thrive under pressure.

Responsibilities:

• Organizing materials and ensuring sites are safe and clean.
• Preparing cost estimates and ensuring appropriate materials and tools are available.
• Providing technical advice and suggestions for improvement on particular projects.
• Diagnosing and troubleshooting equipment as required.
• Negotiating with suppliers and vendors to ensure the best contracts.
• Authorizing technical drawings and engineering plans.
• Drawing up work schedules and communicating any adjustments to crew members and clients.
• Gathering data, compiling reports and delivering presentations to relevant stakeholders.
• Delegating tasks and scheduling meetings and training sessions where required.
• Completing quality assurance and providing feedback to the team.

Responsibilities

• Configure/Manage/Monitor CCTVs, L2-L3 switches, Routers, ONTs, Firewall and related IT technical facilities, including IP/Digital Phones
• Hands-on experience in troubleshooting and to resolve network issues in WAN/LAN/WIFI
• Responsible for the administration and technical support of application systems sitting on network infrastructure
• Experience in supporting Windows server technologies and network communication devices
• Enforce security policies and standards, including firewall, VPN, AD, NTFS structure
• Strong technical knowledge for end-users support in desktop, notebook, LAN/WAN architecture cabling, Printers and POS peripherals
• Manage IT assets and resources to ensure optimal capacity for business users
• IT Support includes AV support, POS/Booking computer setup for all events: Roadshow, EXPO, projects, etc.
• Maintain technical documentation and configuration procedure.

Requirements

• Diploma/Degree in Engineering/IT or any relevant field.
• At least 3 years’ experience providing network operational and administration support for Cisco, Huawei, Fortigate products i.e routers, switches, WLAN, Firewall.
• Knowledge in network routing, switching technologies and protocols.
• Knowledge in network security, load balancing and optimisation technologies.
• Able to work extended hours and perform standby duty after office hours when required.
• Possess good technical problem-solving and troubleshooting skills.
• Attention to detail and well-versed in documentation.
• Hands on experience in Cloud computing, Microsoft Dynamics CRM, Office365 is an added advantage.
• CCNA/CCNP and other network related certification will be an advantage.
• Able to work as a team player and independently.
• Conduct internal training and/or knowledge transfer to team.
• Update operations documentation.
• Good knowledge of Firewall, Routers, Switches, VPN and LAN/WAN, SD-WAN, GPON technologies, MPLS.
• Experience with Network Security is advantageous.
• Liaise with vendors needed to achieve incident and problem resolution.

We are looking for Field Service Specialists (Electromechanical) to join our team in Singapore.

The Electromechanical Specialist reports directly to the Service Manager and has responsibilities for the installation, maintenance, and troubleshooting of the woodworking machines for customers.

Pre-requisites:

• Diploma or bachelor’s degree from Electrical or Mechatronic Engineer background
• Knowledge and hands-on experience in installation and troubleshooting industrial machinery with PLC/PC controls and adjustable-speed drives.
• Proficient in the use of Microsoft Office, CAD, or similar application experience
• Spoken and written fluent English is a must. Chinese and Malay / Bahasa Indonesia as working language as well as experience from plywood or other wood processing industries are added advantages.
• Able to work independently with minimum supervision and own initiative.
• Willingness to travel.

The Job:

• Technical after Sales support to external, but also internal customers as required by the Company.
• Provide high quality field services to customers in APAC region remotely or visiting customers' site.
• Coordinate maintenance service projects between Raute's delivery units and customers.
• Carry on field service work during installation, commissioning, planned service and on-call cases.
• Participate in FAT testing as needed.
• Participate in product and service product development.
• Follow-up and coordinate of spare part and maintenance service sales and co-ordination of service work schedule is also part of the job.

Our Offer:

• Be part of growing and well recognized service team of the technology leader for plywood and LVL industry.
• Great opportunities to grow according to personal objectives and capabilities in an international organization.
• Comprehensive training for the wood processing technology.
• Relaxed organization and supportive team.
• Competitive remuneration package.
• Work Travel Opportunities

Job Highlights

• 5 days week; Friendly Environment
• Medical and Dental Benefits
• Skills Development / Mentoring and Learning Opportunities

Job Description

Responsibilities:

• Generate innovative ideas and initiative in new product design.
• Involved in the full product development cycle from conceptual design, component selection, part detail design, managing vendor tool fabrication, parts approval, and mass production.
• Define and share the Design for Manufacturing (DFM) in the process flow diagram with Critical to Quality on the parameters with tolerance control that meet the product manufacturing in simulation performance expectation.
• Build up capability in product design for servicing, installation, and maintenance within R&D and Customer Service (CS). Understand and document design requirements for servicing, maintenance, and installation together with the CS Team.
• To adapt mold making process from design drawings.
• Involved in product sustenance engineering and value engineering.
• Ensure product design meets mandatory and quality requirements, within targeted cost and project timeline.
• Liaise with vendors on parts, tools, or mold fabrication to ensure quality and timely delivery.
• Set up and perform Product Validation Tests to qualify products developed.
• Experience in assessing supplier capability will be an added advantage.

Requirements:

• Degree in Mechanical / Mechatronic Engineering with at least 3 years related experience in designing for medium to large-scale production. Candidates with relevant knowledge and work experience will be considered for the Senior / Team Lead position
• Knowledge in injection molding, material, and component selection.
• Understanding of manufacturing processes and technical aspects of ceramics is a plus.
• Experience in designing products using sheet metal and plastic parts.
• Experience in using 3D CAD such as SolidWorks or Pro-E (Creo) for product design is a must.
• Knowledge in FEA (Finite Element Analysis)/CFD (Computational Fluid Dynamic) in Altair simulation will be preferred.
• Analyse test & simulation data using experimental design and statistical methods, evaluate failure data to find root causes and implement sound engineering solutions.
• Committed and self-motivated, a life learner and a good team player

• To perform BMS System service, maintenance
• A&A works, programming, engineering
• Service Maintenance
• Testing & Commissioning
• Any adhoc duties as assigned by superior

• Diploma/Degree in Mechanical Engineering
• Minimum 2 years of technical experience with knowledge in air-conditioning, chiller, ACMV or HVAC systems
• Resourceful with good analytical and interpersonal skills
• Strong communication skills
• Good team player with ability to lead and multi-task
• Possess Class 3 driving license will be an added advantage

Responsibilities:

• Responsible for the delivery of network planning, design, implementation & optimization services as a Network Consultant to our clients.
• Identifying and resolving operational issues so that SLAs are adhered to.
• Lead the delivery of network solutions including routers, switches, firewalls, load balancers, and other network hardware appliances.
• Carrying out maintenance tasks and network changes supporting network project requirements.
• Create Low Level and High-Level designs of enterprise networks utilizing industry best practices.
• Create and review complete site designs that include development of low-level designs, network diagrams, as-is and to-be reports, and create the necessary bill of materials for what needs to be ordered for the designs to be implemented
• Oversee/perform new and existing equipment, hardware, and software upgrades.
• Perform installation, configuration, maintenance, and troubleshooting of customer managed hardware, software, and peripheral devices.
• Using network management tools to collect routine network load and performance statistics.
• Writing performance reports with suggested networking improvements.
• Conduct research on network products, services, protocols, and standards to remain abreast of developments in the networking industry.

Requirements:

• Diploma or Bachelor’s degree in computer science or engineering related studies.
• At least 3 years of experience designing, deploying, and implementing core router & switches and/or data center networks in accordance with industry best practices.
• Must have customer facing and network consultancy skills working within a Professional Services or System Integrator environment.
• Proven communication skills, both oral and written, and be able to create detailed technical documentation and present it to the customer.
• Experience with logical network design models (L2/L3, WAN, Network Optimization, Spanning tree, VFR, VTP, VLANs, physical cabling).
• Working technical knowledge of network control protocols (QOS, PfR, PoE, NTP, DHCP), network management protocols (CDP, FTP, TFTP, SNMP) and security protocols (SSH, HTTPS, AAA, IPSec).
• Experience with Cisco ISE (Identity Services Engine), SDA, DNA, SD-WAN, ACS, Umbrella, Firepower
• Experience with Cisco network programmability and automation fundamentals.
• Knowledge of using a Network Management Tool like Solarwinds.
• Experience with CheckPoint, Palo Alto and Fortinet Firewalls.
• Good troubleshooting skills to investigate, diagnose, and rectify issues relating to services in an enterprise environment.
• Strong interpersonal, written, and oral communication skills with the ability to work well in a collaborative environment.
• Able to conduct research into networking issues and products as required.
• Highly self-motivated and directed, with keen attention to detail.
• Able to effectively prioritize tasks in a high-pressure environment.
• Strong customer service orientation with proven analytical and problem-solving abilities.
• Certifications in Cisco CCNP or CCIE (Routing/Security/DataCenter) is preferred.

Responsibilities:

Support (60%)

• Resolve incidents within SLA timeframe.
• Implement service requests and change requests and complete all requests within SLA timeframe.
• Perform root cause analysis, from finding to solving the problems.
• Escalate unsolvable incident / problem to the Operation Lead or Service Delivery Manager.
• Escalate to OEM / vendor / subcontractor for technical support.
• Serve as a point of contact (POC) for technical discussions and consultations with clients, vendors, and other stakeholders.

Deployment (30%)

• Ensure deployments of approved patches / releases / configuration changes for operation system and system software are implemented to change request accordingly.
• Support the integration of new technologies into existing environments.

Administration & Backup (10%)

• Maintain the configuration of the cloud system & Microsoft Active Directory infrastructure.
• Ensure proper backup of the administrated systems and performing system recovery if needed.
• Conduct regular testing to verify configuration or backup data.

Requirements:

• Minimum 2 years’ relevant experience in administration & support of a cloud system & Microsoft Active Directory.
• Dynamic, customer oriented, diligent attitude with ability to work well in a fast-paced environment.
• Good analytical skills with ability to work with others to resolve problems.
• You will learn these technologies in this project, an added advantageous if you know any of them:

1. AWS cloud (full suite)
2. Singapore Government Commercial Cloud (GCC)
3. Active Directory Infra (MS AD, AWS AD etc)
4. Reverse Proxy
5. Privilege Access / Identify Management
6. Enterprise Backup
7. Vulnerability Management Systems
8. Patch Repositories (Patch Management, Patch Manager)
9. End Point Protection – Desktop, Clients
10. Next Generation Firewall
11. Infra Automation Platform

• Familiarity with government regulations and compliance requirements, such as IM8, data security, and privacy regulations in Singapore.
• Good understanding of GCC architecture, standards, best practices, and security requirements.
• Exposure and expertise in GCC services, features, and capabilities, including virtualization, networking, storage, databases, security, and identity/access management.
• Proficiency in cloud automation and Infrastructure as Code (IaC) tools, such as CloudFormation, Terraform, or ARM templates.
• Experience with containerization technologies, such as Docker and Kubernetes, and microservices architecture.
• Familiarity with DevOps practices, CI/CD pipelines, and tools like Jenkins, Git, and Bitbucket.
• Understanding of network concepts, such as VPN, VPC, DNS, load balancing, and security groups, within GCC environment.
• Knowledge of monitoring and logging tools, such as Azure Monitor, CloudWatch, Splunk, ELK stack, or similar, for troubleshooting and performance analysis in GCC solutions.

Job Description

Perform after sales service / surveys to customers by providing; steam trap survey, commissioning, trouble shooting, repairing and assembling service for wide range of products.

Key Tasks include:-

• On site and in house repair and service of mechanical and electronic-based products of the company’s product range.
• Ensure that field activities such as servicing, customer visits, steam trap surveys, plant audits, steam quality testing, preventive maintenances, troubleshooting, and commissioning are properly planned, organised, and executed to achieve maximum productivity and effectiveness.
• Help customers to optimise their steam systems in term of sustainability.
• Determine the improvements required, to bring about a high level of productivity and efficiency.
• Continually search for new prospects, to expand customer base within assigned area.
• Develop a full understanding of the allocated industrial base and be aware of the market activities and the competition within this segment.
• To work with sub-contractors and vendors on service-related jobs.
• Troubleshoots and repair product, application faults.
• Calibration of instruments.
• Assembly and set up of specific products for delivery.
• Evaluation and inspection of spare parts supplier and quality of product workmanship.
• Any other related task assigned

Job Requirements

• Candidate must possess at least a Diploma Degree in Engineering (Electrical/Electronic), Engineering (Mechanical), Engineering (Mechatronic/Electromechanical) or equivalent.
• At least 3 to 5 year(s) of working experience in the related field is required for this position.
• Excellent communications skills (verbal and written) with the ability to communicate and reason with people from diverse backgrounds.
• Proficient in MS office
• Computer ability in Auto CAD or SolidWorks program will be an advantage.

• Conduct in-depth analysis to identify emerging technologies, trends, and industry best practices related to building automation and control systems.
• Stay updated on the latest advancements in control algorithms, software platforms, hardware components, and integration protocols.
• Develop and implement software applications for control systems, including programming, coding, and scripting. Create algorithms and logic to optimize system performance, energy consumption, and occupant comfort. Utilize programming languages, Matlab, Python as well as automation platforms Schneider or Tridium Niagara.
• Conduct thorough testing and validation of control system components, software applications, and integrated solutions. Perform simulations, modeling, and hardware-in-the-loop testing to verify system functionality, performance, and reliability.
• Develop prototypes and proof-of-concept solutions to validate new ideas, concepts, and technologies.
• Collaborate with internal and external stakeholders, including engineering teams, project managers, clients, and vendors. Coordinate and manage POC projects, ensuring deliverables are achieved within specified timelines and budgets.
• Prepare technical documentation, including design specifications, test plans, research reports, presentations, and user manuals. Communicate research findings, project updates, and technical recommendations to both technical and non-technical audiences.
• Design and architect control systems for building automation, including HVAC (Heating, Ventilation, and Air Conditioning), lighting, security, access control, and energy management. Define system requirements, specifications, and performance metrics.

We are looking for Service Manager to join our team in Singapore.

The Service Manager reports directly to the Head of Service APAC and has responsibility for service operations in Asia and China Markets, excluding Indonesia.

Pre-requisites:

• Bachelor’s degree or relevant experience in Engineering, After Sales Service or Business Development
• Strong customer orientation and mindsets
• At least 5 years’ experience in global supply chain management or management of Service business
• A proven track record in mechanical engineering, especially in plywood or other wood processing industries would be an advantage.
• Proficient in the use of Microsoft Office, D365 (ERP), AutoCAD or similar designing applications
• Spoken and written fluent English is a must. Chinese and Malay / Bahasa Indonesia as working language as well as experience from plywood or other wood processing industries are added advantages.
• Sales-driven, proactive, and able to work independently.
• Strong interpersonal qualities including leadership, teamwork, integrity, and respect.
• Ability to manage own work but also teams at customer sites.
• Interest in expanding skills base to include cross-training in other applications.
• Willingness to travel.

The Job:

• Accountable for service sales development in his/her territory.
• Accountable for and lead the local Technology Service team and After Sales service operations.
• Coordinate and manage the local service team tasks and resource allocation (projects and service)
• Collaborate closely with market area sales team and other local and global Services business lines and Business units
• Participate Service Strategy development and implementation of the appropriate long-term strategies.
• Report of service activities to line manager and present during global service team meetings
• Capable of identifying and implementing business opportunities: Sales and Service-related opportunities for service agreements, spare parts agreements, digital service agreements, field service agreements, organize meetings with potential customers, etc.
• Develop long-term relationships and understanding of the unique needs of customer's operations to successfully maximize the entire life cycle of Raute equipment.
• Operational developments and management of the supply chain for the Service business.
• Actively identify and promote spare parts for customer's needs and support to prepare quotations.
• Support Project Managers with project executions
• Assist with customer enquiries efficiently and provide professional customer service.
• Follow up on customer satisfaction related to all services, evaluate, and analyze feedback and report to HQ.
• All other duties as assigned.

Our Offer:

• Be part of growing and well recognized service team of the technology leader for plywood and LVL industry.
• Great opportunities to grow according to personal objectives and capabilities in an international organization.
• Comprehensive training for the wood processing technology.
• Relaxed organization and supportive team.
• Competitive remuneration package.
• Work Travel Opportunities

• Lead and Manage Customer Service Team (~ 15 to 20 members) under Assistant Customer Service Manager.
• Initiate and Manage Continuous Improvement Activities.
• Support data processing and analysis on inventory data / transaction data.
• To prepare relevant documents and participate in customer audit with operation team and quality team.
• To receive any escalations from existing customers; Conduct second-level fire-fighting upon receiving any complaints.
• Compile the relevant specification with operation team for any purchasing / sourcing.
• Communicate and liaise with procurement team for any operational supply, equipment.
• Assist Customer service Manager overseeing the operations under customer service functions.
• Attend to customer’s enquiries & complaints when required.
• Ensuring the smooth operation & cooperation with the team members.
• Monitoring customer service members, coordination & improvements.
• Participating/executing in costs reduction exercise so as to achieve cost optimisation for Customers and the Organisation.
• Identify/Engagement in new system implementation to actualise functions for each process. (Productivity improvement).
• Attend and facilitate customer monthly meetings.
• Prepare meeting minutes and verify KPI report before presenting in monthly meeting with customer.
• Verify the billing summaries prepared by the Customer service officer.
• Verify the billing reports to our customers as well as service agreements.
• Keep any operational documents properly.
• Immediate reporting to direct superior upon any irregularities

Job Requirements:

• Proven experience in Customer Service or a customer facing role within a B2B.
• Analysis of customer requirements and discussion with the internal team.
• Mature, self-motivated and able to work independently.
• With 3 to 5 years experience as a warehouse customer service Executive under any global LSP companies.
• Basic knowledge / experiences on warehouse management systems and documentation.
• Able to speak, read and write English upon directly communicating with customers or / and appointed vendors.
• Experience on Documentation such as checklists, temperature / RH reports.
• Able to compile KPI reports periodically.
• Able to verify the billing reports to our customers as well as service agreements.

A great opportunity as a Data Engineer to work in cloud based data engineering, analytics and data management team in a well established company.

Mandatory Skill-set

• Bachelor's Degree in Computer Science or equivalent;
• Minimum 5 years of experience in data engineering and data management;
• Hands on technical experience in Azure Data Factory, Databricks, Synapse, SQL Server Integration Services;
• Strong experience in Python / SAS / R along with Tableau / Power BI;
• Strong experience in gathering business requirements and translating into technical specification;
• Strong analytical skills with high curiosity to deep dive into root cause of problems and suggest solutions;
• Has good stakeholders management experience;
• Attention to technical details;
• Ability to deliver tasks on time with high quality outcome;
• Self motivated and ability to take ownership;
• Strong written and spoken communication skills.

Desired Skill-set

• Azure Data Engineer Certified;
• ITIL certified;
• Prior experience in Python, R or Machine Learning tools.

Responsibilities

• Design and develop data models, ETL pipelines, data integration process while ensuring data accuracy and quality;
• Perform data analysis of structured and unstructured data and perform business intelligence initiatives such as build user friendly reports using data visualization tools;
• Analyze ETL requirements from users and provide solutions accordingly;
• Responsible for planning and executing data profiling and data quality analysis;
• Monitor data pipelines, databases and analytical processes to ensure smooth operations;
• Identify and resolve data-related issues, performance bottleneck and data quality problems;
• Design and document data catalogs and data architectures;
• Perform regular data cleansing exercise to ensure that data is of high quality and relevant to the business needs;
• Execute data transformation, correction and aggregations to ensure compliance with business / regulatory requests;
• Build and maintain reports and dashboards using suitable data visualization tools;
• Conduct analysis on the reports and translate the findings into valuable insights to business users;
• Prepare data for prescriptive and predictive modelling;
• Perform database monitoring and performance tuning.

Should you be interested in this career opportunity, please send in your updated resume to [email protected] at the earliest.

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