Senior / Customer Service Associate, Group Contact Centre

As part of Group Contact Centre, the Senior / Customer Service Associate's key role is to provide Contact Centre services, such as handling of general enquiries, appointment scheduling requests, to patients and the public. You are expected to work in a fast-paced environment and be challenged with navigating complex healthcare needs. Reporting to the Institution Lead, Group Contact Centre, you will:

Job Responsibilities:

• Deliver excellent customer service to callers by understanding caller's needs
• Provide timely, accurate and appropriate information and assistance to address caller's enquiries
• Book or reschedule appointments based on caller's request
• Handle any other hotline administrative functions such as handling of emails, referral requests and emergency activation
• Coordinate and liaise with other departments in the institutions to ensure requests are followed up and resolved

Job Requirements:

• Minimum Diploma in any discipline. (Fresh graduates are welcomed)
• Preferably 1 to 2 years’ experience in healthcare industry, contact centre environment and/or service related industry
• Able to communicate fluently in English and Mother Tongue
• Able to read and write fluently in English
• Pleasant and cheerful personality with good interpersonal skills
• Able to adapt to fast pace working environment
• Computer literate and good typing skills
• Able to multi-task and work under a stressful environment
• Willing to work on rotating shifts, including PHs and weekend

Working Location:Choa Chu Kang Polyclinic / Ng Teng Fong General Hospital / The Synergy

Position

We are looking for Applications/Systems Programmer to join our Application Services department to help us implement DevOps. This a very hands-on technical role to drive continuous improvement initiatives on top of day-to-day BAU support. We want someone with fresh and relevant ideas who is passionate about learning new things and wants to develop themselves further.

As we are covering the bank’s global operations, you will work in rotational shifts** and also be occasionally doing on-call support*** during non-business hours. This will be an opportunity to have a better perspective of what can be further improved in production!

**On call support: This covers 7 consecutive days during non-business hours to manage escalated incidents and to work on planned changes, weekend included.

***Rotational shifts: Members in the team will rotate accordingly around 3 shifts (time will shift to an hour later during the daylight saving time period in the year).

• Morning: 7am-4pm
• Afternoon:2pm-11pm
• Evening: 5pm-2am

Main responsibilities

You will mainly be responsible for:

• Providing primary operational technical support and assist the functional support teams
• Improving complex operations (DRP, Migrations, Major maintenance etc.)
• Improving reliability and quality of our systems (automation, monitoring, alerting, security, RCA etc.)
• Reducing time-to-market by implementing CICD pipelines where possible
• Managing technical issues, escalations and ensuring good level of delivery
• Maintain, improve and standardize existing workflow processes and framework
• Promoting knowledge sharing within the organization (trainings, documentations etc.)
• Bridging the gap between Dev and Ops
• Maintain programmable code outlined in technical instructions and specifications for operating systems.

Qualifications and Profile

At least a Bachelor’s degree in any of these faculties:

• Computer Science
• Information Technology
• Programming & Systems Analysis
• Science (Computer Studies)

Functional

• Experience in a banking environment in a plus.

Technical

Preferred

• Minimum 3 years of experience with UNIX environments
• Minimum 3 years of experience in scripting languages such as Python, Powershell
• Minimum 2 years of hands on experience in any of these tools and technologies such as Ansible, Gitlab, Azure Devops, Docker, Kubernetes
• Experience with task schedulers such as Control-M
• Good understanding of IT ecosystems and application architectures
• Knowledge about

- CICD pipelines, ITIL practices, Agile practices, Lean

- Observability tools such as Grafana, Kibana, Prometheus, AppDynamics or Dynatrace is a plus

Other Professional Skills and Mindset

• Good analytical and problem solving skills
• Proactive and able to propose new ideas
• Positive attitude towards continuous learning and improvement
• Team player
• Curious about new technologies

Interested applicants, please email your resume to Shaun Quek Yew Meng

Email: [email protected]

CEI Reg No: R1660732

EA Licence No: 99C4599

Description of the Company’s background

Xiaomi Corporation was founded in April 2010 and listed on the Main Board of the Hong Kong Stock Exchange on July 9, 2018. Xiaomi is a consumer electronics and smart manufacturing company with smartphones and smart hardware connected by an IoT platform at its core.

Embracing our vision of “Make friends with users and be the coolest company in the users’ hearts”, Xiaomi continuously pursues innovations, high-quality user experience and operational efficiency. The company relentlessly builds amazing products with honest prices to let everyone in the world enjoy a better life through innovative technology.

Xiaomi is one of the world's leading smartphone companies. The company’s market share in terms of smartphone shipments ranked no. 2 globally in the second quarter of 2021. The company has also established the world’s leading consumer AIoT (AI+IoT) platform, with 374.5 million smart devices connected to its platform (excluding smartphones and laptops) as of 31 March 31, 2021, excluding smartphones and laptops. Xiaomi products are present in more than 100 countries and regions around the world.

Job Descriptions:

1. Ensure stable and efficient operation of the company's database cluster,ability to quickly locate and eliminate database faults, and optimize database performance continuously,collaborate with business departments to ensure the availability of the database, and improve the database architecture according to requirements.

2. Responsible for providing technical support and training to the development team,subordinate to the company's business department ,responsible for database platform construction,and participate in the development of database operation,and maintenance products and related components,participate in research on new database technologies and new products.

3. Support business development,provide after-hours support as required and be part of 24x7 on-call rotation for database cluster production environments.

Job Requirements：

1. Bachelor's degree or above in computer or related technical disciplines, with more than 3 years of experience in database systems, such as MySQL, TiDB, PostgreSQL, etc.

2. Familiar with other NoSQL database products, have certain research and operation and maintenance experience, such as MongoDB, Redis, Doris, etc.

3. Familiar with Linux operating system, good at doing service deployment, troubleshooting and tuning under Linux.

4. Familiar with at least one of the programming languages such as Shell, Python, Golang,etc., and be able to perform database operation and maintenance development proficiently.

5. Be able to use open source middle ware proficiently, and those who have used open source architecture or middle ware in large-scale businesses are preferred.

6. Good communication and coordination skills and able to work efficiently under pressure.

Position Summary:

The Network and Infrastructure Integration Engineeris responsible for the provision of the infrastructure platform: network equipment (switches, routers, firewalls) and compute equipment (servers and workstations), including the deployment of the SOE (Standard Operating Environment) for the respective project and/or bid activity.

The Engineer is a key member of the Hardware and Infrastructure discipline team that provides:

· Technical and resource supervisory input to network integration and infrastructure deployment engineering activities,

· skilled input to the network integration and deployment activities within the respective project engineering segment, and

· assistance to the Integration Group for bid response activities.

Responsibilities:

The Network and Infrastructure Integration Engineer provides effort and expertise in two areas: Projects and Bids.

For Projects:

· Revising solution architecture drawings and diagrams, cost templates (devis), the List of Supplies (LoS) / Bill of Materials (BoM), and interfaces at the start of the project.

· Create and/or update network integration engineer contributions to the Solution Specification and Design documentation, Network Acceptance Test Procedures, and other associated network integration documents.

· Reviewing definition documents, solution specifications, design documentation, acceptance test procedures and other associated documentation to align with project objectives, and participating in the product integration and verification phases

· Defining equipment configuration for the ATM solution(s) and coordinating with Hardware Deployment and Integration management for the assembly of the ATM system. Also interface with Tools Engineering, Customer Service and Site Services departments where necessary to accomplish this task.

· Load, configure, validate, and hand over equipment to Software Integration in the factory and on customer sites.

· Support configuration changes to system platforms in factory and customer sites.

· Attend Design Reviews with customers.

· Provide customer training.

· Identify risks at solution architecture level and propose where possible alternate validated solutions.

· Provide system and networking expertise useful in the design.

· Follow and contribute to the development and enhancement of engineering processes.

For Bids / Tenders:

· Creation and peer review of the system Architecture Diagrams.

· Creation and peer review of the List of Supplies (LoS) / Bill of Materials (BoM)

· Creation of Hardware Integration section in the engineering department quotes (devis)

· Definition of system interfaces.

Requirements (key knowledge and experience):

· Bachelor’s degree in Electronic Engineering or Computer Science discipline or any other relevant fields, with at least 5 years of relevant experience

· Good level of knowledge of, and experience with Linux Operating System (Red Hat Enterprise Linux distribution preferred)

· Experience in scripting and programming languages (Shell, Python)

· Experience in large and distributed networked computer systems is a highly desirable

· Familiarity with a wide range of compute (HP, HPE, Lenovo, Dell) and networking (Cisco, Juniper) hardware from major manufacturers

· Work experience in a mission-critical environment (ATC-related is highly desirable)

· Solid understanding of hardware integration and testing processes

· Practical experience of validation and integration of hardware components on large, complex, software-based systems

· Strong communication skills, with the ability to write clear and concise documents that clearly articulate complex technical detail

· Able to work on multiple activities concurrently and effectively self-manage (autonomy)

· Able to work under pressure

· Cisco formal certifications (CCNP, CCNA etc) is desirable

· Mandarin competency not required, but will be recognised as a definite plus

Description of the Company’s background

Xiaomi Corporation was founded in April 2010 and listed on the Main Board of the Hong Kong Stock Exchange on July 9, 2018. Xiaomi is a consumer electronics and smart manufacturing company with smartphones and smart hardware connected by an IoT platform at its core.

Embracing our vision of “Make friends with users and be the coolest company in the users’ hearts”, Xiaomi continuously pursues innovations, high-quality user experience and operational efficiency. The company relentlessly builds amazing products with honest prices to let everyone in the world enjoy a better life through innovative technology.

Xiaomi is one of the world's leading smartphone companies. The company’s market share in terms of smartphone shipments ranked no. 2 globally in the second quarter of 2021. The company has also established the world’s leading consumer AIoT (AI+IoT) platform, with 374.5 million smart devices connected to its platform (excluding smartphones and laptops) as of 31 March 31, 2021, excluding smartphones and laptops. Xiaomi products are present in more than 100 countries and regions around the world.

Key Responsibilities:
• Responsible for developing data visualisation of Xiaomi international internet business to provide visibility of performance trends.

• Automate data quality monitoring and alerting processes and maintain data integrity and accuracy.

• Support key data platform and/or data scheduling jobs to delivery insights to business operation team.

• Assist in identifying business issues through data analysis, providing feasible solutions to improve future performance.

Job Qualifications:

• Maintain data processing pipeline.

• Deal with large, complex data sets to meet functional / non-functional business requirements.

• Good knowledge of SQL, MS Excel, Python or other analytical tools.

• Experience using a BI/visualisation tool and knowledge of visualization practices.

• At least 5 years of related work experience.

JOB DESCRIPTION

Increasing sales revenue by ceasing B2B sales opportunities.

JOB SCOPE

Sales Engineer shall be responsible for: -

• In charge creating sales pipeline from lead generation, sales engagement, negotiation to closing.
• Build and support our sales team in the implementation of strategic sales plans to meet corporate growth objectives.
• Conduct market research to exploring in lead generation and evaluate customer needs actively.
• Maintaining a collaborative and constructive exchange as an integral part of product & marketing team.
• Maintaining and improving leads records in CRM timely and accurately manner.
• Any other adhoc job assigned.

· Customer service executives are mainly responsible for answering customer questions through a variety of means, such as online chats, email, or phone calls.

· They answer any questions the customer may have and then redirect them to the appropriate team or department.

· Helping customers to schedule their appointment.

· Any other ad hoc duties assigned by supervisor or Management.

Job Summary

Responsible for the analysis and preparation of specifications and construction drawings, design documents for process and industrial plants in accordance with project specification schedule and customer requirements.

Duties & Responsibilities

• Responsible for field instrument and control system design work.
• Able to lead small/medium size project within budgeted MH, cost and project schedule.
• Prepare and review field instruments, Analyzer, Control Systems (DCS, ESD, F&G etc) specification, requisition, TBE, vendor document review.
• Prepare construction drawings such as Location layout, hook-up, cable routing, loop diagram etc. based on project specifications.
• Generate specification requisition for various process instruments, evaluate and select suitable instruments for required process control/monitoring application.
• Preparation of technical proposals (e.g. TBE) and cost estimation for tender projects.
• Preparation Vendor’s Document Review, BMBQ, Man-hour estimation and related.
• Engineering Support at site, attend Field Instrument & Control Inspection, FAT at vendor’s workshop and SAT & Loop Check at site.
• Perform other functions that may be assigned by superior.

Requirements

• Bachelor’s degree in Chemical Engineering, Electrical and Electronic Engineering or Instrument and Control Engineering.
• 15 years’ experience in instrument and control system design work.
• Knowledge and experience in Field Instrument Engineering as well as Control System, e.g. DCS, ESD, F&G.
• Able to work at construction site to support construction, pre-commissioning and commissioning activities.
• Good interpersonal and communication.

Interested parties, please send in your detailed resume.

Responsibilities Includes:

• Awareness of sensor technology and their specs
• Awareness and knowledge of our AV software stack
• Calibration and fusion of multi type sensors and its verification
• Sensor integration and noise modelling
• Supporting team lead with designing integration, calibration, and verification test plans
• Performing continues tests / data collection as per designed test plans and recording observations and issues.
• Working closely with a team of engineers and researchers within the group whose mission is to provide a rock-solid foundation for testing and exploitation of our robotics science.
• Supporting ambitious field trials and data collection exercises in outdoor settings. This involves travel to international test sites.
• Debugging sensor software and environmental noise and related issues.
• Reporting complex observations with easy-to-understand details with the team

Skill set required:Essential:BSc / Master level qualification in Robotics/ Computer Science or other related subject from a respected university
Knowledge and experience of ROS
Good programming skills in python / C++
Trouble shooting skills
Methodical approach to workDesirable:Knowledge and experience of Open CV and perception algorithms
Experience of point cloud, vision
Experience of working with industrial sensors such as LiDAR/Radar/Vision/IMU and GPS, ideally on autonomous vehicles.

Responsibilities:

• Lead the design and delivery of change and improvement plans and projects which support the goals of Acclivis’ clients other key strategic initiatives
• Re-engineer digital workflows and improvements and lead the re-architecture/re-design of apps and services to materialise process improvements
• Prototype new solutions that leverage ServiceNow modules ITSM, CSM, Asset, SLM/SLA, Service Catalogue, Service Portal, Knowledge, Discovery, Performance Analytics, Service Mapping, Event Management Integration, Mobile UI, Chat/Connect
• Collaborate in cross-functional teams for better customer enablement
• Define project scopes, objectives and deliverables to achieve launch and implementation within timeline and budget
• Scope and implement tools to monitor application responsiveness, increase automation and reduced downtime to better achieve SLAs.
• Lead and/or perform third-party Management/Integration with other ITSM tools & 3rd Party tools

Requirements:

• ITIL Expert preferred
• Understanding of the IT infra and handled infra projects as Service Delivery Manager in past
• Knowledge of Server & Network management
• Working knowledge and experience with ServiceNow development/ customization/enhancements.
• Understanding of foundational concepts and able to navigate the relationships between ITSM Processes, IT Service Management Process requirements, and business/IT management needs that are moderate in nature which may span multiple ITSM Processes
• Excellent problem-solving and analytical skills
• Excellent interpersonal and leadership skills

A Singapore Service company dealing with Industrial Marking & Coding Equipment has the following position open:

CUSTOMER SERVICE SPECIALIST

Reports to Sales Manager

Responsibilities:

A. Marketing

Making/Answering calls to/from potential clients and arrange for visit

B. Customer Service

Customer Support - Inhouse

Sales Support - liaise with customer

- Queries/quotations for Sales, Parts, or Consumables

- Prep sales invoice, packing and shipment

Service Support - liaise with customers

- service scheduling, quotations

- service job status to customers.

Requirements

Able to work with CRM systems & Google Suite

Self-motivated with good communication skills

ITE or Poly with IT background is an asset

Our Offer

Salary + Transport Allowance

Competitive Package

Training will be provided

JOIN US, Team ToppingsKids!

The Role : Customer Service Representative

We are looking for someone who will be the first contact point of our customers. Customer’s satisfaction is our utmost priority and assisting their inquiries with in-dept knowledge about our products, clear understanding about their inquiries/needs, empathy, and friendly attitude within a timeline is a key for this position.

Company website: https://toppingskids.com/

Instagram: @toppingskids

Key Responsibilities

• Handle customer’s inquiries/ complaints via Email, Call, Direct Message (IG/FB), MarketPlace Chat (Shopee), or What’s app.
• Provide appropriate information about the product/service with in-depth knowledge of the products/service and up-to-date information about the event/ promotion/ deals/ marketing plans, etc.
• For customer’s complaints, provide solutions and alternatives within the time limits; follow up to ensure resolution with understanding of the customer’s concerns and needs.
• Provide standardized quality service with a friendly and helping attitude.
• Keep records of customer interactions, process customer accounts and file documents. Follow communication procedures, guidelines and policies. Take the extra mile to engage customers.
• Creating customer’s orders manually whenever needed and helping the payment process.
• Keep track of exchange cases with a customer and relevant team till it’s completely resolved and the customer is happy.
• Take responsibility in Shopee Chat Performance – Sending a simple reply might be required out of working hours

Requirements:

• An excellent command of English and intermediate level of Chinese
• A high attention to details
• A friendly and professional demeanor
• Critical thinking and problem-solving skills
• Great communication skills & interpersonal skills
• Ability to work quickly under pressure & Multi-task
• Flexible to be able to adapt to fast changing needs
• Able to handle stress to deal with a broad range of challenges
• Strong sense of commitment & urgency to meet tight deadlines
• Must be Singaporean, Singapore PR, or Korean

Job Overview: We are seeking a skilled and motivated Front-End Engineer with expertise in both web and mobile development to join our dynamic team. As a Front-End Engineer, you will play a crucial role in designing and implementing user interfaces for our web and mobile applications. The ideal candidate should have a strong foundation in front-end technologies, a passion for delivering high-quality user experiences, and the ability to work collaboratively with cross-functional teams.

Responsibilities:

1. Collaborate with product managers, designers, and back-end engineers to understand project requirements and translate them into responsive and intuitive user interfaces.
2. Develop user interfaces for both web and mobile applications using HTML, CSS, and JavaScript frameworks (e.g., React, Angular, Vue.js) to ensure optimal performance and user experience.
3. Create and maintain reusable and modular front-end components to facilitate scalability and maintainability of code.
4. Conduct code reviews and collaborate with peers to ensure code quality, adherence to coding standards, and knowledge sharing.
5. Implement and optimize front-end solutions for cross-browser compatibility and responsiveness.
6. Work closely with UX/UI designers to ensure the feasibility and fidelity of design concepts on both web and mobile platforms.
7. Collaborate with mobile development teams to integrate front-end components seamlessly into mobile applications.
8. Stay informed about emerging trends and best practices in front-end development for both web and mobile platforms.
9. Troubleshoot and resolve issues related to front-end development, collaborating with cross-functional teams as needed.
10. Participate in agile development processes, including sprint planning, stand-ups, and retrospectives.

Qualifications:

1. Bachelor's degree in Computer Science, Information Technology, or a related field.
2. Proven experience as a Front-End Engineer with a focus on both web and mobile development.
3. Strong proficiency in front-end technologies, including HTML, CSS, JavaScript, and popular frameworks/libraries.
4. Experience with mobile development frameworks (e.g., React Native, Flutter) for building cross-platform mobile applications.
5. Familiarity with responsive design principles and front-end build tools (e.g., Webpack, Babel).
6. Knowledge of version control systems (e.g., Git) and agile development methodologies.
7. Solid understanding of browser rendering behavior and mobile app development principles.
8. Excellent problem-solving skills and attention to detail.
9. Strong communication and collaboration skills with the ability to work in a team environment.

Preferred Qualifications:

1. Experience with native mobile development for iOS and Android.
2. Knowledge of mobile performance optimization techniques.
3. Understanding of user authentication and authorization processes in web and mobile applications.
4. Previous experience working on projects with a strong emphasis on user experience.
5. Familiarity with testing frameworks and methodologies for front-end development.
6. Continuous learning mindset with a passion for staying updated on emerging front-end technologies.

If you are a versatile Front-End Engineer passionate about creating seamless user experiences across web and mobile platforms, we encourage you to apply and contribute to our innovative development team.

We are seeking an experienced and dedicated Senior/Lead Network Engineer to join A*CRC Network Group. The candidate will be responsible for the planning, designing, implementing and maintaining the network infrastructure to support organization needs, ensuring reliability, performance and security for A*CRC.

Job Description

• Responsible for the planning, designing, configuration and administration of A*CRC network.
• Ensure continued smooth and optimal network performance for A*CRC services.
• Lead and participate in projects involving internal and external collaborators.
• Perform network evaluation, proof of concepts and provide recommendations.
• Required to develop network and network security related technical specifications for tenders.
• Work on improving processes and automation for network infrastructure.
• Manage daily network operations.

Job Requirement

• A bachelor’s degree in Computer Science/Computer Engineering/Networking or equivalent.
• CCNP certified or equivalent.
• 3 years of working experiences and in-depth understanding of networking technologies (e.g., WAN, LAN, Network Security, DWDM etc).
• Strong knowledge and troubleshooting skills in routing and switching (e.g., BGP, OSPF, VXLAN, MP-BGP EVPN, VRF etc.).
• Experienced in planning, implementing and commissioning of IP network.
• Proficient in managing routers, switches, network firewalls, intrusion prevention systems, vulnerability assessment and Network monitoring systems.
• Working knowlege in Linux environment and scripting language such as python to automate network procedures will be preferred.
• Possess strong analytical, troubleshooting and problem-solving skills.
• Independent mature team player with positive attitude.

Job Description:

1. Global Game Developer Collaboration: Build positive collaborations with game developers worldwide, seeking partnership opportunities, and expanding the company's strategic cooperation in the game publishing domain.

2. Team Building: Lead and inspire a multicultural team, aiding the company in achieving globalization. Ensure cohesive teamwork, working towards common goals in the global market.

3. Formulate Overseas Publishing Strategy: Determine and execute the publishing strategy for games in international markets, including market positioning, channel selection, and promotional strategies. Ensure the publishing strategy aligns with the characteristics of the global market.

4. Market Analysis and Insight: Deeply understand the global game market, analyse competitors, and provide real-time feedback on market trends and opportunities. Guide the company in making flexible strategies to respond to market changes using data analysis and market research.

5. Brand Promotion: Develop and execute international marketing plans to enhance the visibility and user engagement of the games globally. Use various promotional methods to shape the game brand image and encourage user attention and participation.

6. Product Optimization: Assist partners in refining products to increase the success rate of product publishing. Provide targeted product improvement suggestions based on a thorough understanding of market demand and user feedback.

7. Participation in Industry Events: Attend global game industry-related events and exhibitions, establish industry relationships, and expand the company's influence and collaboration opportunities in the global gaming community. Actively engage in industry activities to stay informed about the latest trends and identify potential partners.

Job Requirements:

1. Gaming Industry Experience: Extensive work experience in the gaming industry, demonstrating a profound understanding of the global gaming market.

2. Team Leadership: Outstanding leadership and management skills, capable of inspiring team enthusiasm and fostering a collaborative spirit.

3. International Market Experience: Experience working in overseas markets, familiarity with the business environment, and culture of the global gaming market.

4. Partnership Building: Exceptional skills in building and maintaining partner relationships, capable of establishing strong ties with global distribution channels.

5. Innovative Thinking: Possess innovative thinking and problem-solving skills, adapt quickly to market changes, and propose corresponding adjustment strategies.

6. Market Insight: Sharp insight into global gaming market trends and opportunities, capable of formulating corresponding business development plans.

7. Fluent in English: Fluent English communication skills to effectively communicate within a multinational team and with partners.

Key Responsibilities:

Process Improvement and Development:

• Responsible for initiating and completing technical activities leading to new or improved polishing processes.
• Responsible for improving yield and maximizing capacity for current and new equipment.
• Oversee the planning, development, implementation, and maintenance of manufacturing methods and processes.
• Perform Root Cause Analysis on processes and product failures, and implement corrective/preventive actions.

Polishing Process Management:

• Own and manage the polishing process during process sustainment.
• Ensure all polishing machines consistently perform according to requirements and recommend repairs, upgrades, or modifications.
• Troubleshoot complex problems and ensure machine/equipment uptime.

Data Analysis and Reporting:

• Collect data, analyze, and compile summary reports on complex process issues or experiments.
• Prepare various reports, including Bi-weekly TQYR (Technology Quality Yield Report), Yearly Engineering report, and Machine/Process Trouble report for Ops meeting.

Standard Operating Procedures (SOPs):

• Create and upgrade equipment or process standard operating procedures to be used by manufacturing technicians.

Collaboration and Coordination:

• Participate in and/or lead qualification and validation activities.
• Partner and collaborate with the Engineering team on the installation, modification, upgrade, and maintenance of manufacturing equipment.
• Raise purchase requests for monthly consumable and spare parts and maintain an inventory report for spare parts.

Ad-Hoc Duties:

• Perform any other ad-hoc duties as assigned by a superior.

Requirements:

• Bachelor’s Degree in Mechanical Engineering / Chemical Engineering or in related disciplines
• Minimum 2 years of working experience in semiconductor industry or clean room environment.
• Experience in polishing process with knowledge of CMP / Cleaning will be considered as a plus.
• Teamwork and able to handle work in a fast-pace environment.
• Strong analytical skills, utilizing effective trouble shooting and problem-solving techniques
• Excellent verbal and written communications skills with co-workers, customers, and suppliers
• Strong work ethic, initiative, adaptability, and integrity
• Ability to work with minimal supervision
• Statistical process control (SPC), Design of Experiments (DOE), Process and equipment FMEA
• Computer proficiency using Microsoft Office (Word, Excel, PowerPoint, Power BI), and JMP.

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

We regret that only shortlisted candidates will be notified.

We have a few openings for Research Fellow or Research Engineer. The selected applicant is expected to lead and pursue high-quality research in applied artificial intelligence (e.g., physics-informed neural network, transfer learning, and edge intelligence) for battery management systems that lead to publications in top-tier international conferences and journals, as well as real-world implementations. If interested, please send your resume including a cover letter, CV and a brief statement of your work undertaken in previous work.

The Singapore Institute of Technology (SIT) is a public autonomous university and the third largest university by intake in Singapore. SIT’s mission is to innovate with industry, through an integrated applied learning and research approach, so as to contribute to the economy and society. Singapore is the small city with a big dream. We are home to the best talent and have the world’s highest per capita investment in science and technology.

Key Responsibilities:

• Collaborate with partners from both the academia and the industry to lead and/or conduct innovative research on, but not limited to physics-informed neural network, transfer learning, and edge intelligence, battery management, etc.
• Contribute to academic research in the relevant domains and publish high-tier journal papers and conference papers.
• Participate in and manage the research project with Principal Investigator (PI) to ensure all project deliverables are met.
• Coordinate procurement and liaison with vendors/suppliers.
• Participate in computer science related laboratories and tutorials for undergraduate students.
• Interview and supervise student assistants in the project.

Job Requirements:

• (Research Fellow) PhD in Computer Science or a related field
• (Research Engineer) Bachelor/Master degree in Computer Science or a related field
• Proven ability to conduct independent research with a relevant publication record
• Outstanding data analytics, mathematical, and computer modelling skills
• Excellent interpersonal communication and oral presentation skills in English
• Self-driven and strong team spirit
• Open to fixed-term contract (renewable upon review of satisfactory performance)

• Position : Front Desk Executive / Customer Service – Up top $2,800 Basic – Tiong Bahru
• Location : Tiong Bahru
• Working hours : 6 Days Work Week - 3 rotating shifts (7AM-3PM, 3 PM -11 PM, 11 PM -7AM) or Permanent Night Shift (11PM-7AM)
• Salary (commensurate with experience) : Up to $2,800 Basic + Meal Allowance + AWS + Performance Bonus + 10 Days Annual Leave (1st Year)
• Duration : Perm
• Industry : Hotel

Responsibilities:

• Perform guests check in or check out according to hotel procedures and service standards.
• Handles guests’ inquiries or complaints promptly while ensuring guest satisfaction.
• Perform cashiering and updating of guest records.
• Handles all incoming calls for guests or internal departments.
• Handles the day-to-day operation of Front Office department.
• Work closely with internal departments to ensure smooth-flowing of operations and to achieve maximum guest satisfaction.
• Any other ad-hoc duties as assigned

Requirements:

• Willing to work weekends & Public Holidays and either 3 rotating shifts or permanent night shift
• Bilingual in English and Mandarin to liaise with Mandarin speaking associates in view of business communications
• No experience required!

Email to: [email protected]

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Jeslyn Tan

Consulting Manager (APAC)

Reg no.: R21101247 | EA No: 13C6684

An exciting role within our Customer and Service Excellence team that supports the GetGo Singapore community. Reporting to the Community Management Team Lead, you will have the opportunity to work closely with various business functions such as Finance, Customer Experience and Enforcement. You will adopt a data-driven and community-centric approach to build and nurture hundreds of thousands of customers across their journey with GetGo.

Day to Day Activities

• Proactively support our users in lost and found cases and ensure log entries are accurate
• Review, resolve, and respond to GetGo customer(s) disputes submission within a defined timeframe
• Process reimbursement submissions by users and ensure accurate verification
• Verification process includes verifying photo evidence submitted to match booking records
• Correspond with users to request for additional information, i.e. photo evidence, booking or payment details
• Execute exceptional handling for pre-defined cases referencing on existing procedures and processes
• Manage reimbursement and disputes using Google Sheets, and instruct Finance to process reimbursement payments once verification is complete

Who We Are Looking For

• Passionate team member who loves to serve!
• Currently pursuing or recently completed a Diploma / Degree in Business Administration, Communications, or related field
• Able to commit for at least 3 months period
• Excellent written and verbal communication skills
• Ability to adapt quickly to changing circumstances and flexible in work approach
• Proficient in MS Office, Adobe and Google Suite applications

Why You Should Join Us

• Be part of the fastest growing and largest carsharing technology company in Singapore
• Achieve meaningful objectives as part of a mission-driven and values-based organisation
• An opportunity to experience an open, inclusive, and culture-first work environment

Strong Personal Alignment With Our GetGo Values

• Get it going!
• Stay curious and humble
• Drive innovation & improvement
• Keep it simple
• Empathise deeply
• Collaborate for success
• Enjoy the ride

• Position : Service Crew/ Shift Leader (F&B) – Up to $2,700 Gross - Eunos - ALL WELCOME!
• Location : Eunos
• Working hours : 6 Days Work Week (Opening Hours: 10.30AM to 10.30PM)
• Salary (commensurate with experience) : Up to $2,400 Basic + OT + Performance Bonus + 7-14 Days Annual Leave + Staff Meal + Yearly Increment
• Duration : Perm
• Industry : F&B

Responsibilities:

• Assist Restaurant Manager to lead the restaurant team during assigned shifts, ensuring optimal performance.
• Coordinate with FOH / BOH staff to maintain high standards of service and food quality.
• Oversee opening and closing procedures, ensuring a smooth transition between shifts.
• Provide guidance and training to team members to enhance their skills and customer service.
• Handle customer inquiries, feedback, and concerns in a professional and timely manner.
• Manage inventory levels, place orders, and monitor costs to meet budgetary targets.
• Uphold health and safety regulations and ensure a clean and organized restaurant environment.
• Any other ad-hoc duties as assigned

Requirements:

• Experience in FOH or BOH duties
• Previous experience as a Shift Leader or in a similar role will be an advantage
• Proficiency in Point of sale (POS) software and inventory software

Email to: [email protected]

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Jeslyn Tan

Senior Consulting Manager (APAC)

Reg no.: R21101247 | EA No: 13C6684

Job Summary:

We are seeking a highly skilled and experienced Electrical Engineer to join

our team and work on the development of Automate Guided Vehicle (AGV) and

Autonomous Mobile Robot (AMR) systems. The ideal candidate will have a strong

background in electrical engineering, with a focus on robotics, and be able to design, develop, and test electrical systems for robotic applications. They will work closely with other engineers, technicians, and software developers to ensure that the robotic systems are designed to the highest standards of performance, safety, and reliability.

Responsibilities:

• Design, develop, and test electrical systems for OTSAW robotic applications.

• Collaborate with software developers, engineers, technicians and other teams to ensure seamless integration of electrical systems with software and mechanical components.

• Design and implement control systems for robots, including motion control, sensors, safety system and actuators.

• Develop and implement power management systems for robotic applications, including power distribution, battery management, and charging systems.

• Develop safety evaluation, risk assessment, and testing methodology based on international standards.

• Create and maintain technical documentation, including Schematic Design, Cable Harness Drawing, Wiring Diagram, Power Diagram, Bill of Materials, and PCB Layout for assembly and fabrication.

• Ensure compliance with CE, UL, safety standard and relevant regulatory in the development of electrical systems for robotics.

• Support troubleshooting of current AGV in the market.

Requirements:

• Minimum Bachelor’s or master’s degree in Electrical / Electronic Engineering or a related field.

• At least 5 years of relevant experience

• Strong knowledge of electrical and electronic systems, including control systems,power management systems, CAN BUS, Serial RS232, Ethernet, UART protocol, sensors, and safety relays.

• Interest in Robotic is a must

• Experience in Drawing Software for electrical & electronic circuits, schematics and PCB Design tools such as E-Plan.

• Hands on experience of crimping, soldering and wiring for power and signal cables.

• Experience with Lithium-Ion battery technology, understand how to maintain and

troubleshoot fault for Rechargeable Lithium-Ion batteries.

• Experience with regulatory and safety standards for electrical systems in robotics according to IEC/EN standards.

• Position : Sales Engineer (Industrial Pipings/Must Have Car) - Up to $5000 + Average of 2 Months Bonus
• Location : West - Tuas (Not required to report to office everyday)
• Working hours : Monday to Friday | 8.30am - 5.30pm
• Salary (commensurate with experience) : Up to $5000 (based on experience & qualifications) +Average of 2 Months Bonus + Claimable Transport Expenses + Annual Leaves + Medical Benefits
• Duration : Permanent
• Industry : Industrial Pipings

Main Responsibilities:

• Service existing customers and develop new clients to expand company market share for Industrial product portfolio in a designated region
• To promote and market all Industrial products on agreed quarterly and annual target volume.
• Specifying of company’s product to all relevant clients, consultants, engineering companies, design companies and end user.
• Establishing contact with consultants, contractors, EPCs and project owners
• Managing and interpreting customer requirements ; Negotiating tender and contract terms
• Offering after-sales support services to customers
• Preparing weekly reports and call plan to the general manager
• Supporting marketing by attending trade shows, conferences and other marketing events
• Making technical presentations and demonstrating how a product will meet client needs
• Offer pre-tender technical assistance and product education to the client
• Liaising with other members of the sales team to co-ordinate on projects pursue and win the projects
• Compile lists of prospective customers and projects for use as sales leads.
• Follow up project activities and update project lists.

Requirements:

• Diploma in mechanical or Chemical engineering with at least 1-2 years of industrial sales experience
• Familiarity on project pursue and product specification procedure is a plus
• Experience in water treatment, chemical, Semiconductor and utility segments are an added advantage
• Bilingual in English and Mandarin to communicate with Associates who can only converse in Mandarin

Email to: [email protected]

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Chloe Ong

Consulting Manager (APAC)

Reg no.: R22105510

EA No: 13C6684

COMPANY DESCRIPTION

Mediacorp is Singapores largest content creator and national media network, operating a suite of TV channels, radio stations, and multiple digital platforms. Its mission is to engage, entertain, and enrich audiences by harnessing the power of creativity.

We are committed to creating an inclusive and diverse workplace where talent thrives. Our hiring decisions are made based on merit and fit-to-role. If you have a disability or special need which requires accommodation to participate in the recruitment process, please inform us when you submit your online application. We will be happy to support as necessary.

Thank you for your interest and application to this role. Please note that only short-listed candidates will be contacted.

RESPONSIBILITIES

The Engineer in Media Asset Management Support will be providing comprehensive technical services to support the Companys broadcast enterprise systems for workflow orchestration, media asset management and post-production. The engineer will be providing professional services in supporting the system maintenance, operation requirements and implementation of project with alignment to the Companys business strategy. You arerequired tocarry out corrective maintenance, preventive maintenance, security patching and remediation for all systems under Media Asset Management Support (MAMS) with minimum supervision. The Engineer is required to perform shift duty and to provide standby support during key events (The Engineer will also need to implement new solutions and manage projects for system under MAMS.

Responsibilities

• Provides technical support for Media Asset Management (MAM) systems, post-production systems, workflow orchestration and etc.
• Perform corrective and preventive maintenance.
• Perform system analysis and troubleshooting to identify issues and provide resolution with minimum supervision.
• Perform security measure and hardening of system and remediation.
• Perform system administration, configuration, and setup.
• Liaise with different business units to provide technical solutions to enhance operations and system setup.
• Evaluate and recommends new technology.
• Perform shift work and standby duty.

• Degree/Diploma in Electronics/Electrical Engineering, Info-Technology, Computing or Media.
• Minimum 1 year of relevant working experience
• Strong broadcast IT knowledge, well verse in Microsoft server, Microsoft SQL, VMWare, Window OS, Unix, Red Hat, Centos, Ubuntu, Cloud knowledge
• Familiar with Networking solution such as Cisco and Arista, Dalet, Baton, Diva, ESB, Vantage, Avid PAM, Avid Media Central, broadcast workflow and production systems and file format
• Relevant experience in supporting, Media Asset Management, Post-Production Systems and/or Workflow Systems will be an advantage

About the company: AFL manufactures industry-leading fiber optic cable, connectivity and accessories and provides engineering and installation services for some of the largest telecom customers in the world. Our company was founded in 1984 with a single fiber optic cable and today, we manufacture thousands of products, generate an excess of $1B in revenue, and employ more than 5,800 associates worldwide. At AFL, we recognize that our employees are our greatest asset. We hire and train each individual, investing in them to ensure success in their careers. With a commitment to professional development and growth, let us connect you to your next career opportunity.

Job Summary: As a Design Engineer (Mechanical), you will be responsible for end-to-end mechanical engineering work for our AFL line of Fiber-Optic telecommunication products (e.g. cable harness and assemblies, connectors, panels, cabinets and accessories). The work-scope includes early-stage/front-end development, product design, check & optimization, integration, industrialization, life-cycle management/sustaining engineering etc.

Key Responsibilities:

• Mechanical design and development of product functions and modules to meet user and business requirements, compliance, quality and cost.
• Collaborate with various stakeholders such as Quality, Product Management, Solution Engineering, Manufacturing, Supply Chain functions as well as End-user/Customers etc.
• Translate “up-stream” user/system requirements as well as applicable industry standards (e.g. IEC, EN, GR) into measurable “down-stream” technical design requirements
• Support Commercial/Sales team through generation of concept designs and presentations for pitch to customers
• Create product intellectual property and patent submissions
• Create test & verification plans for the developed/designed elements and parts
• Interface with manufacturing team and/or external suppliers for new product industrialization
• Support Quality incidents and lead effort in failure analysis/troubleshooting
• Develop solution in support of manufacturing & quality improvement
• Generate documentation, including engineering reports, BOM, technical drawings, design specifications, installation guides for users etc.

Main Requirements:

• 3-5 years of work experience in product engineering design/development and transfer to manufacturing
• Bachelor’s in Engineering (Diploma in engineering with at least 7 years’ experience in product engineering design may be considered)
• Conversant in both English & Mandarin (spoken and written)
• Proficient in CAD Software for 2D drawing and 3D Model application (Solidworks preferred)
• Familiar with Product & CAD Lifecycle Management workflow processes and tools (e.g. Solidworks PDM, PTC Windchill etc..)
• Conversant with Geometric Dimensioning and Tolerancing (GD&T) standards (e.g. ASME Y14.5)
• Knowledge and competence in stack tolerancing, mechanical design analysis and validation based on theoretical calculation (e.g. stress and deformation)
• Knowledge of common industrial plastics, as well as experience in designing parts for plastic injection molding
• Knowledge of common industrial metals, as well as experience in designing parts for using standard metal fabrication & forming processes (e.g. CNC machining, sheet metal deep-drawing & stamping)
• Knowledge in Design for Manufacturing and Assembly (DFM/DFA)
• Experience in the following areas will be added advantage: (1) Data-center, or Fiber-Optic telecommunication Cable industry, (2) Design of connectors, cable harness and assemblies, (3) Failure Mode Effect Analysis (FMEA), (4) Knowledge of statistical methods and Six-Sigma techniques (e.g. DOE, GR&R, SPC, Cpk analysis), (5) Finite Element simulation tools (e.g. Solidworks Simulation, ANSYS Mechanical)

Other Important Notes:

• This role is based in Singapore AFL office
• Candidate is expected to be an independent and pro-active self-starter (e.g. taking initiatives to drive new or improve current way-of-working/processes)
• Candidate will be working with a global team (i.e. North and South America, Europe, UK, APAC)
• As this role requires frequent interactions with international customer and counterparts, candidate must be able to accommodate to work calls and meetings outside normal office hours (due to time-zone differences)
• International travel may be required (up to 20% of the time)

We are seeking an experienced and dedicated Senior/Lead Network Engineer to join A*CRC Network Group. The candidate will be responsible for the planning, designing, implementing and maintaining the network infrastructure to support organization needs, ensuring reliability, performance and security for A*CRC.

Job Description

• Responsible for the planning, designing, configuration and administration of A*CRC network.
• Ensure continued smooth and optimal network performance for A*CRC services.
• Lead and participate in projects involving internal and external collaborators.
• Perform network evaluation, proof of concepts and provide recommendations.
• Required to develop network and network security related technical specifications for tenders.
• Work on improving processes and automation for network infrastructure.
• Manage daily network operations.

Job Requirement

• A bachelor’s degree in Computer Science/Computer Engineering/Networking or equivalent.
• CCNP certified or equivalent.
• 3 years of working experiences and in-depth understanding of networking technologies (e.g., WAN, LAN, Network Security, DWDM etc).
• Strong knowledge and troubleshooting skills in routing and switching (e.g., BGP, OSPF, VXLAN, MP-BGP EVPN, VRF etc.).
• Experienced in planning, implementing and commissioning of IP network.
• Proficient in managing routers, switches, network firewalls, intrusion prevention systems, vulnerability assessment and Network monitoring systems.
• Working knowlege in Linux environment and scripting language such as python to automate network procedures will be preferred.
• Possess strong analytical, troubleshooting and problem-solving skills.
• Independent mature team player with positive attitude.