Manage and support development and enhancements of Silver Generation Division (SGD) related Systems and Applications

• Review systems for continuous process improvements and provide inputs to system vendor based on end users’ feedback.
• Participate in User Acceptance Test (UAT) to ensure new functionalities are sufficient and working properly to meet business requirements.
• Coordinate SGD’s User Access Management (UAM) to ensure smooth onboarding and offboarding to the system.
• Create and disseminate internal communications on system related matters to Satellite Offices.

Manage operations workflow and processes to support HQ and Satellite Offices’ ground operations

• Develop, review and improve work processes to support 17 Satellite Offices in executing daily operations smoothly.
• Develop, disseminate and document operational and schemes instructions/ processes to Satellite Offices.
• Plan, implement and support major SGD projects and pilots with a short timeline.
• Work with other HQ functions to implement data collection, progress tracking and analysis of data for projects.

Manage and support Satellite Offices, AIC Divisions and partners in initiatives to drive social-health integration outcomes at HQ level

• Develop, review and improve work processes to support 17 Satellite Offices, AIC Divisions and partners in new and ongoing initiatives.
• Develop, disseminate and document operational instructions/ processes of the initiatives to Satellite Offices.
• Work with Satellite Offices, AIC Divisions and partners to implement data collection, progress tracking and analysis of data for the initiatives.

Provide administrative and logistics support for Satellite Offices’ daily operations at HQ level

• Plan and coordinate timely administrative and logistical support for Satellite Offices.
• Support finance manager and perform monthly audit checks OPA preparation and payments.
• Support administrative duties assigned at HQ level.

Manage and provide support on AIC schemes-related matters and other related nationwide projects

• Ensure timely communication to Satellite Offices on schemes related matters.
• Ensure that process is applicable to Satellite Offices’ daily operations and work with organisation/AIC division administering the scheme to customise for SGD’s purposes.

Job Requirement:

• Degree in any discipline, healthcare, social work or counselling related field will be an advantage
• At least 2 years of relevant experience, preferably with experience in healthcare, social services or community engagement. Candidates with no relevant experience may apply too.
• Passion in communication or outreach work on public policies
• Strong ability to mobilise people into action
• Good people and communication skills
• Dependable and good problem solving skills
• Ability to work in fast-paced and dynamic work environment

Responsibilities

• Responsible for performing preventive maintenance and calibration of the machines according to the checklist
• Responsible in analysing machine problems and repair
• Responsible for updating and maintaining maintenance records and forms regularly

Requirements

• Min Nitec in Electrical Engineering
• Min 2 years of working experience in maintenance and repair of CNC metal cutting machines
• Knowledge in PLC will be advantage

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Location: Central

Position: Business Development Assistant Manager/Manager (F&B Industry) (Job ID:18923)

Job Description

• Lead the development of new markets:
• Conduct the initial market research and feasibility studies.
• Establish legal entities and conduct property research as needed.
• Provide support in engaging with real estate agents, design companies, and law firms if necessary.
• Validate business plans for new stores and support the internal approval process for new store openings.
• Manage store operations, including menu design, production planning, and supply chain planning.
• Develop investment plans
• Oversee new staff hiring and training.
• Monitor the development status in subsidiaries across Asia, Europe, and the US.
• Maintain a centralized database on design specifications and capex investments, promoting internal sharing of such information.

Job Requirement

• Possession of a degree or diploma
• Strong oral and written communication abilities
• Exceptional project management capabilities
• Approximately 3 years of experience in a related field, particularly in F&B
• Familiarity with and passion for the F&B and hospitality industries are highly preferred
• Willingness to undertake frequent business trips
• Japanese language skills are desirable to liaise with Japanese speaking stakeholders, but not mandatory

Interested applicants please send your resume to [email protected] with email subject header "Job Application for Business Development Assistant Manager/Manager (F&B Industry) (Job ID:18923)".

We regret that only shortlisted candidates will be notified. Other applications will be updated to our database for future job opportunities.

By submitting any resumes or applications to Pasona Singapore Pte Ltd, you are considered to have read and agreed on the terms of our Privacy Policy, and consented to us collecting, using, retaining, disclosing your personal information to the prospective employers for their consideration.

Effective from 1 October 2020 under the new Employment Agencies (EAs) Licence Conditions, EAs will be required to collect the personal data (e.g. NRIC number number for overseas candidates) of applicants referred to employers for permanent or contract job positions of at least six months with a fixed monthly salary of S$3,300 and above.

PDPA requirements on collection, use, and disclosure of personal data would not be applicable to EAs that are collecting such information as it is a regulatory requirement by Ministry of Manpower.

Please find Privacy Policy Agreement from the below link.

http://www.pasona.com.sg/privacy.html

Koh Siew Xing

EA Registration No: R22104418

Pasona Singapore Pte. Ltd.

EA License No:90C4069

Job Responsibilities:

• To ensure collaboration between QA/QC team and construction team for ensuring inspection and testing requirement are fulfilled and achieved requirement as per contract
• Coordinate with Project Director/ Manager in determined quality objective and target for the project
• Monitor the implementation of project plan
• Monitoring audit program and site inspection involving client’s Quality representative
• Monitoring and audit program on QA/QC records and archiving of records in Document controller.
• To attend the weekly safety committee meeting and discuss the current activities and associated risks. Coordinate with Client for developing and updating the Construction Risk register and follow up implementing effective control measures
• To coordinate to update Project Risk Register via ARM and update the register every month.
• To measure against implementation of control measures in construction risk register developed and approved by the client
• Develop and coordinate strategic initiatives that identify and formulate solutions to existing problems with the QMS and implement improvements

Job Requirements:

• Degree in Mechanical or Electrical Engineering
• ISO 9001 Lead Auditor
• 10 years experience with at least 5 years as Management Representative as described in ISO 9001
• Broad knowledge of the construction fields especially from a quality perspective in M&E/ Data Centre projects
• Experience in the implementation of Quality training programs from basic up to complex skills.

Job Purpose

You will report to Team Lead, Business Processing (Group Insurance Operations), and the key role is to carry out the daily tasks of the business processing function and process review.

The Job

· Issuance of policy contracts and endorsements;

· Issuance of policy adjustment, member movement;

· Responsible for premiums computation and experience refund;

· Ensure tax invoices/endorsement schedules/medical cards are issued timely;

· Liaise with direct clients/agents on employee benefits related queries via all channels;

· Fronting of digital solutions to clients/agents to champion for digitisation;

· Attend to escalations independently and recommend sound resolutions;

· Ensure the accuracy of records entries & proper documentation;

· Participate in projects which improve operations efficiency and effectively review the current processes and initiate improvement;

· Participate in User Acceptance Testing prior to deployment of changes in system;

· Maintenance of Department records and endorsements;

· Administration of data to provide reports required to track Department’s progress;

· Provide administrative support and perform ad-hoc tasks as assigned by Team Lead;

· Take accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks;

· Maintain awareness of industry trends on regulatory compliance, emerging threats and appropriate steps to mitigate the risks; and

· Highlight any potential concerns/risks and proactively shares best risk management practices.

Our Requirements

· Degree from recognized institution;

· Preferred at least 1 year relevant experience specializing in insurance administration/business processing;

· Applicant along with experience in processing group insurance policies will be an advantage;

· Good time management, good analytical skills, detailed-oriented and pro-activeness;

· Task and results oriented, and a good team player;

· Mathematically inclined and with good communication skills;

· Highly proficient in Microsoft Excel. The job requires significant data sorting and manipulation;

· Proficient in other Microsoft Office applications;

· High level of integrity, takes accountability of work and good attitude over teamwork; and

· Takes initiative to improve current state of things and adaptable to embrace new changes.

About Great Eastern

Established in 1908, Great Eastern places customers at the heart of everything we do. Our legacy extends beyond our products and services to our culture, which is defined by our core values and how we work. As champions of Integrity, Initiative and Involvement, our core values act as a compass, guiding and inspiring us to embrace the behaviours associated with each value, upholding our promise to our customers - to continue doing our best for them in a sustainable manner.

We work collaboratively with our stakeholders to look for candidates who exhibit or have the potential to embrace our core values and associated behaviours, as these are the key traits that we expect from our employees as they develop their careers with us.

We embrace inclusivity, giving all employees an equal opportunity to shine and play their role in exploring possibilities to deliver innovative insurance solutions.

Since 2018, Great Eastern has been a signatory to the United Nations (UN) Principles of Sustainable Insurance. Our sustainability approach around environmental, social, and governance (ESG) considerations play a key role in every business decision we make. We are committed to being a sustainability-driven company to achieve a low-carbon economy by managing the environmental footprint of our operations and incorporating ESG considerations in our investment portfolios; improving people’s lives by actively helping customers live healthier, better and longer; and drive responsible business practices through material ESG risk management.

To all recruitment agencies: Great Eastern does not accept unsolicited agency resumes. Please do not forward resumes to our email or our employees. We will not be responsible for any fees related to unsolicited resumes.

We are working with an established Shipping firm and they are looking for a Procurement Manager to lead a global team. Please find the details below:

Responsibilities

• Lead the Supply Chain implementation including SAP and key Standard of Operation (SOP) across various departments
• Lead and develop the team to drive business results
• Optimise and maintain procurement-wide policies and operating procedures
• Serve as an active business partner for the sales and operation function
• Oversee key suppliers’ risk assessment and drive continuous cost improvement
• Design contract modification and procurement documentation audit procedures

Requirements

• 6+ years' experience in procurement/category management
• Strong leadership experience to manage a global team
• CIPS / ISM qualifications
• Hands-on experience with ERP/SAP

InfoCepts is a global leader of end-to-end data & analytics solutions with nearly 20 years of experience, also named as Gartner’s 2020, 2021 and 2022 customers’ choice for Data & Analytics providers. We continue to grow rapidly year over year, now employing more than 1,000 people in offices across the globe. As we have grown, we have stayed true to our mission—to always help our customers stay modern that help them make smart, data-driven decisions. Since 2004, we have deployed hundreds of high performance analytics applications over web and mobile platforms, built several advanced analytics models, processed petabytes of data using Big Data technologies and delivered several high impact business solutions. Driven by our vision of delivering great customer experiences, we are looking for professionals who are passionate about making the world a better place by leveraging the power of data.

We are hiring aspiring / proven product manager to join us in our cause of helping customer Stay Modern, ahead of the technology curve!

Key Responsibilities:

• Minimum 4-6 years of relevant experience in managing technology products, with a focus on web-based technologies.
• Familiarity with Government ICT&SS(IM8) preferred.
• Proficiency in Waterfall, Agile, and Scrum methodologies within the full Software Development Life Cycle process.
• Strong knowledge of web-related technologies including HTML5, CSS, and Javascript.
• Product Management and Data-related certifications such as CSPO, PSPO, or CSM are advantageous.
• Experience with project implementation in GCC-AWS and understanding of Government ICT and data domain is beneficial.
• Possess strong analytical, conceptualisation, and problem-solving skills.
• Motivated by innovation to achieve business goals and customer satisfaction.
• Excellent communication and stakeholder management skills are essential.

About the company

Our client, one of the pioneers in the Motor Insurance industry and looking to venture into Commercial Lines business. They are actively expanding, seeking for driven individuals to join the broking team and work closely with the Head of Operations.

About the job

In this position as an Operation Manager, you will be expected to lead strategies, manage the existing team and work closely with the Insurance partners. The incumbent will also be expected to source and develop new business, clients’ management and business retention and come up with insurance advice & solutions in a timely manner.

The Operation Manager will be expected to support the HOD to ensure the department’s smooth operation and provide training, guidance and work closely with the broking teams. Ideal incumbent must be familiar with broking set-up and how the business operates. You will be managing a small team of 5 and report into the Head of Insurance.

** office is located at East of Singapore but conveniently located near MRT station

** Attractive bonus, benefits and wellness

Skills & experience required

• 5+ years of experience with insurance broking (Plines, Motor, Property & Casualty)
• Experienced and strong commercial line product knowledge
• Some sales background in Broking preferred (Non-life ideally)
• Team management or supervisory experience preferred
• Good communication and interpersonal skills
• Meticulous, good problem-solving and presentation skills
• Positive, enthusiastic, team player and pro-active working attitude

If the above position interest you, kindly click on the appropriate link to apply for this role.

EA: 94C3609/R1325349

Applicants must be fully vaccinated or have a valid exemption in accordance with MOM’s regulations to allow them to enter the workplace. Applicants may be required to share verifiable COVID-19 vaccination documents or proof of a valid exemption at the point of offer. Randstad Pte. Limited and/or the Client reserves the right to withdraw an offer if the applicant fails to provide verifiable COVID-19 vaccination and/or proof of exemption documents.

(FMCG Non-Food / Health & Beauty)

Location: Woodland

Salary : $4000 + Commission

Working days: Monday - Friday (7.30am -5pm / 8am-5.30pm / 8.30am-6pm)

Job Responsibilities

• Formulate strategic plans and initiatives aimed at bolstering business channel expansion.
• Manage sales accounts, catering to various sectors including general trade, convenience stores, wholesalers, modern trade, and food service, with a focus on nurturing strong customer relationships.
• Drive the acquisition of new accounts and the promotion of existing and new products to both current and prospective clients.
• Meet sales objectives by achieving targets, managing channels effectively, and controlling costs.
• Develop and implement sales promotion strategies and budgets to surpass channel sales goals.
• Generate comprehensive sales reports for management review.
• Optimize resource allocation within the sales budget for maximum efficiency in designated channels.
• Conduct regular field visits to ensure route coverage, monitor competitor activities, and identify growth opportunities.
• Inform sales channel clients about new products and promotions to stimulate increased sales.
• Establish and maintain an efficient outlet servicing schedule to meet or exceed sales targets.
• Collaborate with the Marketing team to execute effective sales activities and promotions, enhancing product visibility and consumer engagement.
• Lead and inspire a sales team to achieve set targets.
• Provide coaching and support to enhance the sales capabilities of team members.

Quah Siying (Jeslyn) R1982418

The Supreme HR Advisory Pte Ltd 14C7279

Salary range: SGD 3.0k to SGD 5.0k

Looking for RMs with expertise in handling financial loan products within automotive industry mainly block discounting, floor stocking and other facilities to the small- and medium-sized enterprises (SME) customers.

You may be given the opportunity to market other financial products to customers from different industries as part of your career growth with the organisation.

Responsibilities:

• Build and maintain strong relationship with clients within Automotive Industry
• Acquire new SME customers and expand the customer base/revenue for auto financial loan products
• Perform financial analysis and prepare credit report proposal
• Manage customer account proactively and possess good understanding of the FI’s loans and services in order to address client’s needs effectively

Requirements:

• Degree/Diploma holder with at least 1-2 years of relevant experience in above specialty
• Sales oriented, with good network of business contacts and strong ability to source and generate leads
• Possess business acumen, customer centricity and pleasant demeanor
• Applicants who have direct sales exposure in automotive industry environment and possess basic understanding of the financial products are welcome to apply

We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional service to our clients, addressing their inquiries, resolving issues, and ensuring overall customer satisfaction. The ideal candidate should possess excellent communication skills, problem-solving abilities, and a strong commitment to delivering outstanding service.

Key Responsibilities:

1. Respond promptly and professionally to customer inquiries via phone, email, or chat.
2. Resolve customer complaints and issues effectively and efficiently.
3. Escalate complex problems to the appropriate department for further investigation and resolution.
4. Maintain accurate records of customer interactions and transactions.
5. Collaborate with other team members to ensure a seamless customer experience.
6. Provide feedback to management regarding customer concerns and suggestions for improvement.
7. Meet or exceed performance targets for customer satisfaction, response time, and resolution rate.

Requirements:

1. Bachelor's degree or equivalent experience in customer service. CEI certifcied would be preferred. KAH will be bouns.
2. Excellent communication skills, both written and verbal.
3. Ability to multitask and prioritize tasks effectively.
4. Ability to work independently as well as part of a team.
5. Positive attitude and willingness to learn and adapt to new processes.
6. Singaporean citizenship or PR preferred.

Location: Singapore

Salary: Comission Base

Benefits: Employee discounts

How to Apply: Please send your resume and cover letter to [email protected] with the subject line "Skyline Agency Singapore - [Your Name]."

Morgan McKinley is Your Gateway to Career Success.

Role & Responsibilities

• Manage bi-weekly/monthly outlook, overseeing financial files and reporting by liaising with category and finance for alignment.
• Facilitate weekly LT meetings, collating input beforehand and documenting actions afterward.
• Connect the dots between various weekly meetings and contribute to actionable items.
• Conduct monthly/weekly business and readiness reviews, ensuring information, schedules, and templates are well-organized while holding individuals accountable.
• Coordinate team morale events, including offsites and initiatives, to boost team spirit.
• Act as the driving force for the team, ensuring organization and efficiency.

Who we are looking for:

• Bachelor’s Degree or equivalent
• At least 2-3 years of solid business management experience i.e. Managing multiple programs, timelines, holding stakeholders accountable to deadlines and coordinating across multiple programs.
• Well-versed in managing data i.e. Expert user of Microsoft Excel and PowerBI (as a user), ability to pull data from multiple different platforms and clearly identify requirements and trends. Being able to create PowerBI would be a massive advantage.
• Proven track-record of regional collaboration across Asia / APAC

Additional Information about the role:

• Client: Leading Multinational Technology company
• 12 months contract role- renewable
• Work location: Cecil St. Singapore

Interested candidates may apply through the application system or send it to [email protected]. Shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to Morgan Mckinley Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.morganmckinley.com/sg/privacy-policy. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Morgan McKinley Pte Ltd
Koh Boon Sien
EA Licence No: 11C5502
EA Registration No. R1110345

Job Role/Level

• Responsible for planning, leading, organizing, and motivating IT project teams to achieve project implementation on schedule and within budget
• Prepare and track project budget
• Prepare and track detail project plan/activities
• Prepare and organize Project Steering Committee (PSC) meetings and Project Portfolio meetings
• Engage senior stakeholders to discuss and address project issues and risks
• Collaborate with Business Project Manager (BPM), business users, various technical teams and vendor throughout
• Drive and manage project end to end delivery including requirement, design, testing, deployment
• Plan test strategy and coordinate defects review, bug fixes, re-testing and closure within project timeline
• Perform regular quality assessment, submit quality checklist, testing and defect executive summary

Required Experiences

• More than 10 years of experience in the direct management of IT application projects and possess sound banking product knowledge
• Able to work with external vendors and across diversified teams
• Process-driven and strong advocate of reporting
• Good verbal and written communication skills

Job Description

• Manage the overall operational budgetary and financial responsibilities and activities of the department.
• Plan and implement control systems to fulfill the department missions and the goals.
• Prepare and report the qualitative and quantitative KPI's of the department on a monthly basis to Senior Managements.
• Review perforance data to monitor the department perforance.
• Communicate regularly with the President & CEO of ITOCHU SIngapore, Asia Oceanuc Block Group COO, Senior Managers/Managers of ITOCHU headquater in Japan and other managers throughout the ITOCHU Group to discuss/negotiate/report to implement strategies.

Job Requirements

• Building up clear, consistent and sustainable strategies in Pulp and Paper, Cement and Ceramics, Logistics, Natural Rubber and Realty business segments.
• Excellent communication skills including proven ability to effectively convey information and ideas clearly in both written and verbal means to Management, Dept staffs, Clients and Vendors.
• Strong interpersonal skills with demonstrated ability to build rapport and maintain good relationship with Management, Superior, Subordinates and local/overseas counterparts.
• Excellent in Japanese for Japanese communiation and business negotiations both verbally and written.(at least, holding JLPT N1 level)
• Worked in Japanese Company for over 20years and understands the Japanese company culture.
• Excellent knowledge in finance / account / legal , advanced knowledge in PC (microsoft Excel, Word, Power Point).
• Challenging, open minded, sensitive and able to work in multicultural environment.
• Excellent knowledge in physical commodity trading and LC transaction.
• Capability of frequent overseas business trip to any part of the world.
• Problem-solving and analytics skills with demonstrated ability to identify and define problems, extract key information from clients/vendors, verify cause of problem and develop feasible solutions to resolve problems identified.
• Capability of coaching and motivating Dept staffs for better performance and contributions.

Job Descriptions

• Work closely with suppliers to formulate effective marketing strategies and plans
• Manages forecasting, inventory and relevant reports and business review require from supplier and internal
• Develop and enhance suppliers’ relationship
• Drive demand creation and product promotional activities
• Work closely with Sales and FAE team to achieve revenue, profit, and supplier objectives

Job Requirements

• Diploma or Degree in engineering electronics or equivalent
• Minimum 3 years relevant product marketing experience from semiconductor industry
• Excellent interpersonal, communication and presentation skills
• Good analytical skills and proficient in MS office applications
• Outgoing personality, positive and a strong drive to succeed
• Overseas travel is required

Benefits

• Annual Health Screening
• Insurance Scheme i.e. H&S, Personal Accident
• AWS + VB

Other Details

• Work location: Taiseng
• Mon - Fri, 8.30am - 5.30pm

We regret to inform that only shortlisted candidates will be notified.

To apply, please visit www.gmprecruit.com and search for Job Reference: 23911

GMP Recruitment Services (S) Pte Ltd   |   EA Licence: 09C3051   |   EA Personnel: Jackie Ng   |   Registration No: R22109024

ENGIE Service Singapore is a leading provider of Integrated Facilities Management solutions (IFM), property management, operations and maintenance, specialized rail engineering works, sustainable solutions and FM Consultancy services. With strong presence in various counties across South East Asia, we operate across mission-critical industries - aviation, transportation, healthcare, education, government and commercial.

ENGIE understands the integrated role of facility management and the value of it can be expanded beyond the traditional approach. As a total FM, specialized engineering and sustainable real estate solutions service provider, ENGIE offers a comprehensive range of technical, digital and support services customisable to best suit your unique needs.

You will

• Secure new and retain existing contracts to ensure that revenue targets are met according to budget.
• Prospect, present and constantly build a pipe of potential customers requiring our IFM / FM service.
• Lead tender bids working closely with Operations, Procurement, Contracts teams from onset of tender preparation till timely submission of our tender proposal.
• Develop and sustain strong relationships with customers and all stakeholders.
• Conduct early engagement with targeted customers to understand their touch points, strategize the approach and design solutions before tender launch.
• Identify and build rapport with service partners to ensure good support.
• Sales and pipeline updates on a regular basis to management to adapt to market, regulatory and customer changes.
• Assess potential risks on each project and propose mitigation plan to management.
• Conduct market research to identify new opportunities.
• Keep abreast of IFM trend and market transformation.
• Develop and pitch ideas to present company offerings and negotiate business deals.
• Assist in timely renewal of certification as required by the relevant associations / industry.
• Adopt best practices and strategic goals to meet revenue objectives.
• Support team to plan, monitor, analyse and maintain project performance metrics to ensure deliveries and timely completion of task(s).
• Provide effective team and project leadership.
• Lead with integrity and establish a trusting, inclusive, and productive environment, while upholding organization policies and standards.
• Provide guidance to team members, including opportunities for coaching and development, to maximise work output and work quality.
• Work closely with the leadership team to meet company objectives through timely and regular reporting of project status, outcomes and deliverables.
• Compilation and interpretation of sales and other management reports
• Any other tasks as assigned.

Requirement:

• Bachelor’s Degree in related field(s).
• Business Development experience with good networks and experience in the sectors that ENGIE is active in.
• Ability to effectively penetrate new markets.
• Preferably to possess tender / bid management knowledge and experience.
• Technology and innovative solutions savvy with creativity to design and infuse solutions in proposals.
• Strategic thinker with a problem-solving aptitude.
• Excellent written, verbal communication skills with a flair in carrying out presentations.
• Strong negotiation skills.
• Decision-making, organisational, leadership skills and being a strong team player.
• Has a good safety mindset and displays good WSH behaviour.

Key responsibilities include, but are not limited to:

1. Assisting the restaurant manager (RM) working towards the restaurant's operating budget for the profitability of the restaurant.
2. Coordinate daily front of the house operations; daily briefing and overseeing kitchen members.
3. Respond efficiently and accurately to customers complaints and updating RM of such matter
4. Always ensure and maintain consistency of product quality presentation as set by Head Chef/RM/management.
5. Training and supervising service staff members to lead & motivate team to achieve sales target by upselling of beverage/food items and maintaining customer satisfaction.
6. To constantly brief all service staff members on promotions, updating/displaying of marketing collateral on time and be accountable for the profit and loss of the restaurant.
7. Assisting RM for accountability for planning strategies to ensure that business plan is delivered
8. Ensure cash handlers adhere to cash handling & banking procedures
9. Optimize labour productivity by translating forecast sales, transaction counts and average check into day-to-day scheduling (lead staff in the opening and closing of the outlet).
10. Manage monthly FOH inventory, weekly ordering and receiving (FSMS-monitoring forms are duly filled daily)
11. Ensure to comply with good hygiene and personal grooming standard, food safety, cleanliness and food presentation standard. At all times to be cautious, bear in mind and put in use for Risk Management Plan and FSMS (Food Safety Management System).
12. Must have good knowledge of the restaurant menus and their recipes. Always deliver the company brand promise and provide exceptional customer service.
13. To be aware of what competitors are doing and report to the RM.
14. All other ad-hoc duties as assigned that are relevant for the profitability of the restaurant.

Requirements

· Meticulous, keen attention to detail and creativity.

· 2 or more years’ experience working within the food industry- is a must.

· Capable of working in a fast-paced environment.

· Positive attitude and Good communication skills

· Solutions-oriented, results driven and problem-solver

As a Pre-Sales Manager, you will be an integral part of our sales organization, responsible for leading and coordinating pre-sales activities to drive revenue growth and customer satisfaction. This role requires a blend of technical expertise, leadership, and customer-facing skills to effectively support the sales team and engage with clients in the pre-sales process.

Key Responsibilities:

Pre-Sales Strategy:

· Develop and execute pre-sales strategies in alignment with overall sales objectives and company goals.

· Collaborate with sales leadership to define target markets, identify key prospects, and tailor pre-sales approaches to address specific customer needs and challenges.

Technical Expertise:

· Maintain a deep understanding of our products, services, and solutions, as well as industry trends and competitive landscape.

· Serve as a subject matter expert on technical aspects of our offerings, providing insights and recommendations to both internal teams and external clients.

Customer Engagement:

· Engage directly with prospective clients to understand their business requirements, technical challenges, and objectives.

· Conduct product demonstrations, presentations, and technical workshops to showcase the value proposition of our solutions and address customer concerns.

Solution Design and Proposal Development:

· Collaborate with sales and product teams to design customized solutions that meet customer requirements and align with their strategic objectives.

· Develop high-quality proposals, RFP responses, and technical documentation to articulate the benefits and features of our solutions and address customer needs effectively.

Relationship Management:

· Build and maintain strong relationships with key stakeholders, including customers, partners, and internal teams.

· Act as a trusted advisor to clients, offering insights, recommendations, and best practices to support their decision-making process and foster long-term partnerships.

Sales Support and Enablement:

· Provide ongoing support and assistance to the sales team throughout the sales cycle, including solution scoping, pricing negotiations, and contract discussions.

· Conduct training sessions and knowledge sharing activities to enhance the sales team's understanding of technical features, competitive positioning, and market trends.

Qualifications:

· Bachelor’s degree in business, Computer Science, or related field; advanced degree or relevant certifications preferred.

· Proven experience in pre-sales or technical consulting roles within the software, technology, or IT industry.

· Strong leadership skills with the ability to motivate and inspire cross-functional teams to achieve common goals.

· Excellent communication, presentation, and interpersonal skills, with the ability to interact effectively with customers at all levels of the organization.

· Solid technical background and proficiency in understanding complex technical concepts and translating them into business value.

· Strategic thinker with a customer-centric mindset and a track record of driving results in a fast-paced, dynamic environment.

· Familiarity with eProcurement systems, UI/UX revamping of legacy systems, Cloud Computing and Software as a Service is a plus.

Operations Risk Manager, First Line Risk & Controls, Fintech

As key member of the Operations Department, you will be responsible for managing its’ risks and regulatory obligations:

Risk

Provide support and advice in relation to the risk framework and policies and processes

Support annual RCSA exercise

Test RCSAs to ensure fit for purpose prior to compliance audits

Update and maintain Key Risk Indicators

Collate KRI reports/results

Prepare risk dashboards for committees, reporting and management

Provide Operations specific support to other controls functions (e.g. for BCM exercises, tech risk assessments, fraud investigations, internal and external audits, regulator enquiries/inspections)

Compliance

Support Compliance team to ensure Operations team, staff and procedures align with applicable regulations covering regulatory compliance (MAS PSA, AML, CFT, Sanctions, etc.)

Work with second line to identify any controls gaps related to compliance above

Provide relevant documentation, reports, or further material to verify compliance, support investigations, etc.

Ad-hoc support for projects such as systems upgrades, process updates, change/transformation.

Advise/educate/train department members on compliance requirements, procedures, etc.

Requirements

Suit those with 5-7 years in banking/financial services audit, assurance, enterprise risk or ORM

Knowledge of banking/financial services operations well regarded

Well versed in risk management and internal controls

Compensation

$6kpm-$8kpm

Sloane | Shorey

Sloane Shorey Consulting is a Singapore-based executive search firm founded in 2016. We specialize in risk management recruitment for the banking & financial services sector across Asia and the Middle East. Our coverage includes financial risk management, operational and enterprise risk, and regulatory risk and compliance.

Sloane Shorey is a Ministry of Manpower Licensed Employment Agency: EA License 20S0307

Guide, supervise and oversees tasks assigned for room attendants and contractors.

Prepare daily rooms allocation report for room attendants and conduct roll calls.

Ensure proper use, care and storage of cleaning equipment, chemicals, and protective wear etc.

Ensure wall areas, floors and carpets are kept clean at all times.

Ensure all keycards and mobile phones are returned by the room attendants into storage areas.

Handle guest enquiry & complaints and ensure preventive maintenance schedule work are carried out.

Monitor and control staff overtime, assist in amenities inventory.

Counsel subordinates when necessary

Carry out room inspection to ensure proper maintenance, cleanliness of the rooms and replenishment of the amenities.

Carry out public area inspection to ensure proper maintenance & cleanliness.

Maintain individual pantry amenities stock availability for operation usage and ensure cleanliness in pantry areas.

Follow up with works order for defects jobs/works.

Notify and follow up with front office for any missing or damaged items.

Conduct orientation and training for new housekeeping staff.

Set up and coordinate room decorations.

Planning of the crash program for section floor.

Conduct performance appraisal for room attendants.

Submit daily reports to the AEH.

Perform any other duties assigned.

Job Requirements

• Candidate must possess at least a Diploma in Hospitality/Tourism/Hotel Management or equivalent.
• Minimum 2 years housekeeping experience in a supervisory capacity.
• Able to perform shift work and work on weekend.

Responsibilities:

• Provide regulatory compliance advice to business and support functions.
• Provide coverage and support across various compliance business as usual matters including name screening, enhanced customer due diligence, transaction monitoring, trade surveillance, personal account dealing reviews and marketing materials reviews.
• Assist with the annual compliance work plan, conduct compliance testing / assessment, and preparation of management information materials.
• Monitor new regulatory changes and update the policy / procedures to comply with the regulatory requirements.
• Assist with internal / external audits and regulatory inspections, and assist with any other ad-hoc duties, as assigned.

Requirements:

• Degree in any discipline, preferably in a business-related field.
• Diploma in Regulatory Compliance / Financial Crime Compliance / CAMS certification is preferred but not a must.
• 5-7 years of working experience, preferably from a compliance function in a retail brokerage firm or within the banking / financial services industry.
• Familiar with the SFA and the regulations thereunder.
• Self-starter who can work independently and effectively prioritize well in a fast-paced environment.
• Proficient in English and Mandarin to liaise and work with counterparts based in China.

Job purpose:

To manage oversight and be backup for the unit’s transactions screening function, maintain oversight of policy and procedures for Trade Operations, Branch Operations, Operations, Governance and Control Unit (OGC) and to assist Country Operations Head in Operation matters.

Key responsibilities:

Transaction screening

• Providing guidance to the team
• Performing QA to ensure quality of work
• Back up for screening function
• Coordinating with Compliance to ensure screening standards are met and maintained
• Training of selected staff from other Operation units for screening function
• Apply or adapt sanctions knowledge or laws/regulations to tasks

Maintain oversight of policy and procedures for Operations units

• Keep track of due dates for policies and procedures and to remind respective units in advance to perform update
• Implementing and reviewing of policy and procedures for the units
• Propose workflow/policy and procedures improvements to Country Operations Head
• Creat, maintain and perform controls to ensure the 3 units’ adherence to policy and procedures
• To work with respective departments and SMEs to review changes in local regulations and the consequent impact on the unit’s policy and procedures to ensure adherence to local regulatory requirements

Supporting Country Operations Head on Operation matters

• To liaise with auditors, to work together with other Operation units as necessary to address points
• Be point of contact for Compliance on such related topics on behalf of Operation units
• To recommend improvements/report adverse events in Operations to Country Operations Head
• To be Country Operations Head delegate for committees as appointed
• To support decision making by Senior Management involving Operations by way of maintaining knowledge of events/incidence in Operations

Other tasks

• To perform documentation check before giving approval to Branch Operations for account opening, after all necessary sign offs obtained for account opening
• To act as checker for Branch Operations for remittances
• Any other task as assigned by Country Operations Head

Minimum qualifications:

Diploma/Degree

Minimum experience and skills:

• 8 years and above relevant experience in Operations and transactions screening, preferably in Corporate Banking with exposure to Trade Finance
• Have exposure to AML/KYC as 1st line or 2nd line of defence

Responsibilities:

• Generate revenue and profit in a fast-paced and target driven environment, liaising with clients, on-boarding new clients, identifying new business opportunities, and successfully closing deals, hitting and exceeding KPIs.
• Build, organize and manage the business development team.
• Develop and implement effective sales strategies to proactively pursue leads, achieve revenue targets and expand market share through strategic prospecting and networking.
• Cultivate and maintain strong relationships with high-net-worth individual and institutional clients in the Forex and CFD Institutional liquidity Market.
• Stay abreast of industry trends, market dynamics, and competitor activities, setting budgets for sales & marketing expenditure for the team
• Collaborate with internal teams, including product development, marketing, and customer service, to ensure a seamless client experience.
• Other tasks delegated by the management.

Qualifications:

• Bachelor’s degree in Finance, Business, Marketing or related discipline.
• Minimum 5 years of industry-related business development experience
• In-depth understanding of financial markets in Forex and CFD brokerage, liquidity solutions, trading technologies and risk management is essential.
• Good communication skills in Mandarin to liaise with Mandarin stakeholders

Interested candidates who wish to apply for the advertised position, please click on "Apply Now". We regret that only shortlisted candidates will be notified.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E

EA License No. 01C4394 • EA Registration No. R23114347 (Pang Xue Ni)

Working for Financial institution, you will be part of Service delivery team performing Senior Incident Manager role

As a Major Incident Manager, you will take ownership of ensuring technology services from minimal disruptions, and other service impacts by leading service delivery teams restore services quickly, safely and sustainably.

Through education and collaboration, you will ensure adherence to Major Incident Management Process by all relevant stakeholders.

In this role, you may expect to take ownership of;

• Leading the Response, Consolidation, Recovery and Restoration phases of major incidents;
• The delivery and management of Major Incident Communications;
• Leading Incident Review processes, and driving the associated change initiatives;
• Partnering with key stakeholders - Service Delivery Managers, Technical Incident Teams, Change & Problem Management teams to identify and propose workarounds;
• Engaging with the Problem Management group, where root cause is unknown at the time of service restoration.

About You

• Min 7 years of experience in Incident Management
• Good experience working with ITIL framework
• Excellent communication skills
• Experience in handling both infrastructure and application related incidents / problems
• You're a process driven, clear communicator and skilled problem solver, able to navigate through ambiguity in a calm and methodical manner to make data driven, risk sensitive decisions.
• Your ability to rapidly identify and engage the correct colleagues, and lead a response team through a major incident will be essential to your success in this role.
• As an ITIL qualified professional, you will drive best practice outcomes in line with our Group values and the expectations of our customers.

Interested candidates please email your resume to [email protected]

Responsible for providing administrative and client service support to Relationship Managers (RM) within the front office function servicing Private Banking clients.

Responsbilities:

• Provide administrative and client service support to Relationship Managers servicing Private Banking clients.
• Respond to all client enquiries and instructions and provide resolution to most issues and requests.
• Monitor transactions and activities in client accounts
• Maintain client data and reports, such as: contact lists, account numbers, facilities details, status of credit reviews/renewals, etc
• Handle administrative duties including scheduling of appointments, preparing correspondences, making travel arrangements, arranging meetings and receptions, producing presentation materials.
• Coordinate with Product Groups, Operations and other functional areas as necessary
• Ensure adherence to internal and external regulations and policies at all times

Requirements:

• Minimum 3 years of relevant experience in client servicing, operations or sales support within financial institutions
• Bachelor degree or diploma from reputable institutions
• Strong understanding of financial products and services
• Excellent interpersonal, communication and client interfacing skills
• Meticulous, strong attention to details
• Possess future oriented mindset, strive to innovate and adapt to changes
• Strong understanding of inter-dependencies within the team and able to collaborate effectively across departments
• Ability to thrive in a fast paced environment and remain empathetic, passionate and resilient
• Preferably CACS certified