• To direct, monitor and supervise the day-to-day activities of all sections within the Front Office and other services rendered by other operational departments of the Hotel.
• To ensure guests are attended to with promptness, courtesy and efficiency and that guest complaints are handled with tact and diplomacy. To assist in checking in / out of guests.
• To assist to inspect rooms assigned to VIPs before their arrival and ensure that the complimentary amenities are provided in the VIP’s room.
• To monitor room inventory closely to maximize revenue and occupancy from group allotments.
• To be responsible for training of all reception staff including planning, organizing and conducting On-Job-Training

Summary

As the successful candidate, you will manage the Controlling Solutions team, which aims to facilitate financial and operational reporting for a variety of internal stakeholders via BI tools such as Oracle Analytics Cloud (OAC). You will prioritise and coordinate the maintenance and development of compelling performance dashboards and ad-hoc reports, working closely with end-users and relevant IT teams. You play a pivotal part in preparing reporting packages and ad-hoc analysis to upper management. You and your team are highly involved in the Budget and Forecast process. You define priorities and objectives for your team in close collaboration with the Business Controlling & Analytics Director and assess performance and development of your team members.

What you'll do

• Manage a team of three Business Controllers who focus on building reporting dashboards and operational reports via OAC. Mentor and coach direct reports and wider Business Controlling & Analytics team
• Be a key custodian of the organisation’s KPI framework and manage the end-to-end flow of report requests enabling end-users across the organisation to make informed decisions with the right tools at the right time
• Work closely with end-users to collect and understand reporting requirements, and with IT teams to prepare data models and deliver compelling reports and dashboards
• Coordinate the preparation of financial figures for month-end reporting and con-tribute to the overall reporting package for upper management
• Contribute extensively to the Budget & Forecast process, notably by coordinating ETLs between the financial systems and reporting deliverables, supporting end users, and working closely with Business Controlling team
• Lead digitalization projects to standardize, simplify and/or automate processes and reporting
• Supervise maintenance of the cost centre structure in financial systems to align with changes in the business and reporting requirements
• Present analysis results to all levels in the organisation and train end users in BI tools
• Be an expert in systems used for reporting and budgeting purposes

What you'll receive

• University degree holder, major in Business, Accounting & Finance, IT, or other related discipline
• In-depth knowledge of Oracle Analytics Cloud or equivalent visualisation tool, SQL, Anaplan
• 5+ years of relevant working experience, managerial and/ or digitalization projects experience highly preferred
• Excellent MS Office skills (Excel Macro and VBA preferred)
• Experience in financial/operational reporting and KPIs
• Affinity to numbers and financial systems with a keen interest in business performance and opportunities for improvement
• Willing to lead and embrace change, proactive, and well organised with a focus on detail and accuracy
• Good interpersonal and presentation skills, fluent English speaking

What you'll receive

We are dedicated to fostering a family-friendly culture and work environment. We are an equal opportunities employer and welcome applications from all candidates with the required skills and experience. We enable fair pay within the company by creating non-discriminatory salary systems. Working at Lidl & Kaufland Asia is rewarding, in every sense, because we give you the training to succeed in your role and plenty of opportunities to progress your career here. We are accredited as a Fair and Progressive employer by the Tripartite Alliance for Fair and Progressive Employment Practices (TAFEP).

Market Leading Remuneration Package:

• Annual wage supplement and discretionary bonus
• Life Insurance
• Medical Insurance

Supportive Environment:

• Out of Office leave for important appointments
• In-house training courses
• Training sponsorship scheme

Work-life Balance:

• 5-day week
• Competitive Annual Leave (23 days per year)
• Charity, Community and Sporting Events

If you are not invited for an interview within 4 weeks, we regret that your application was not suited to this vacancy.

For more company information, please feel free to visit: http://www.lidl.asia

Personal data collected will be used for recruitment related purposes only and will be destroyed after 12 months.

Your Role

We are looking for an experienced Regional Sales Manager to analyze market, industry trend and the competition to identify new sales opportunities.

What Will You Do

• To be responsible for sales for Aviation Lubricants and Chemicals.
• To oversee business development of organization within Asia Pacific Region.
• To forecast and develop sales strategies plans to meet business objectives in terms of revenue and margin.
• To analyze market, industry trend and the competition to identify new sales opportunities for current and future business needs of customers.
• To provide excellent customer service and ensure customer satisfaction to develop long term relationships with key/current/prospective customers.
• To prepare weekly & monthly sales reports of progress and forecasts to internal and external stakeholders.
• To deliver sales presentation to customers.
• To perform pricing analysis and manage stock inventories.
• To lead, train and manage sales team performance to achieve annual sales targets.
• To manage internal and external audit and certification.
• Require travelling overseas – business trip.
• To perform other ad-hoc duties as assigned by the management.

What Do We Want

• At least a Diploma in Sales and Marketing or equivalent.
• At least 2 years of corporate sales experience, preferably in Aviation industry.
• Possess own transport and Class 3 driving license.
• Good interpersonal and communication skills.

Work Location: Canberra MRT / Have company transport

Up to $8000 depends on experience.

Working Days: 5 Days // 8am/8.30am - 5.30pm/6pm

Requirements:

• Degree in Accountancy, ACCA or equivalent
• Minimum 5 years of relevant working experience
• Experience in consolidation of group accounts and preparation of annual statutory audit reports
• Experience with SAP GL, AR, AP, FA and CO applications

Role:

Reporting directly to the Senior Financial Controller, you will lead the accounting team and oversee the daily operations of the accounting department.

Job Responsibilities:

• Responsible for financial reporting and analysis
• Plan and oversee the preparation and review of monthly management accounts and reporting packages
• Monitor and analyze the accounting data and produce financial reports or statements
• Establish and enforce proper accounting methods, policies and principles
• Oversee the month-end, quarterly and year-end closing and reporting to local management and Munich Global Accounting
• Lead & supervise a team of Accounting Staff in day-to-day operations
• Lead and liaise with external auditors for statutory audits
• Lead and liaise with Group Auditors for internal audits
• Responsible for Corporate Tax (including Branches), MES and GST audit, reporting and filing
• Ensure compliances to both local and global accounting guidelines
• Undertake and lead financial projects
• Perform any other ad-hoc duties as assigned

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Job Responsibilities:

• Ensure the developed solutions meet business objectives.
• Analyze market and business needs to identify product opportunities.
• Capable of working in a fast-paced and ever-changing environment, adapting to new technologies and methodologies.
• Responsible for writing and maintaining product requirement documents, ensuring clarity, detail, and ease of understanding.
• Develop product roadmaps, planning iterations and releases of new features.
• Translate business requirements into detailed technical specifications and product requirement documents.
• Collaborate with project managers to ensure timely and quality completion of products.
• Work with UX/UI designers to ensure product design meets user needs and business goals.
• Partner with the technical team to ensure product design and implementation conform to technical specifications.
• Manage product roadmaps, prioritizing feature development.
• Monitor product development progress, ensuring the team has a clear understanding of requirements.
• Participate in the creation of test plans, engage in product testing and validation to ensure product quality.
• Utilize data analytics to optimize product performance and user satisfaction.
• Gather user feedback for continuous product improvement.
• Communicate with various departments within the company to ensure product goals align with corporate strategy.

Job Requirements:

• Bachelor's degree or higher in Computer Science, Computer Engineering, Product Management, or a related field.
• At least 3 years of practical experience in business analysis and product management.
• In-depth understanding of the software development process.
• Ability to clearly articulate complex technical concepts in writing and speech.
• Deep understanding of user experience and design, with the ability to think from the user's perspective.
• Strong written and verbal communication skills, capable of effectively interacting with various stakeholders.
• Excellent analytical and problem-solving abilities to handle complex business challenges.
• Familiarity with best practices and tools in product management.
• Ability to work in a fast-paced and changing environment, adapting to new technologies and methodologies.
• Capable of developing product strategies and execution plans.
• Ability to lead and motivate teams, driving projects forward.

Project Manager (IT / PMP certified)

• Working Hours: Mon-Fri
• Working Location: Central
• Salary up to $7000 (basic) + AWS!!!

We adopt an Agile development approach and work towards adopting tech best practices and cutting edge tools. We are seeking a highly skilled and versatile Project Manager to join our team. The successful candidate will be a proactive and organized professional who excels in managing multifaceted projects. This role is required to manage multiple products and liaise with respective product managers of the products.

What to Expect:

• Strategize project management and coordination for various initiatives, highlighting interdependencies.
• Finance Monitoring: Monitor project finances, track expenses, and ensure adherence to budget Constraints; Collaborate with the finance department to manage project funding and Expenditure; Regularly review and reconcile project-related financial records; Ensure accurate accounting of project costs and revenue.
• Procurement: Crafting and managing procurement for the product team, which includes Purchase Order (PO), and follow up on billing and invoices.
• Risk Management: Identify potential risks and develop mitigation strategies. Proactively manage and monitor risks throughout the project.
• Security Updates: Coordinate security assessments and implement necessary updates to management.
• Product Updates: Oversee the planning and execution of product updates and releases; Coordinate cross-functional teams to ensure seamless updates.
• Presentation: Prepare and deliver project-related presentations to stakeholders, team members, and management.
• Communication: Maintain clear and effective communication with project stakeholders, including team members, senior management, and external partners. Provide regular updates on project status, milestones, and issues.
• Documentation: Maintain accurate and up-to-date project documentation, including project plans, schedules, status reports, and risk assessments.

How to Succeed:

• Project Management Professional (PMP) or similar certification is a plus.
• Experiences in government sector.

If you are excited with this opportunity and enjoy making things happen, do apply now!

OR

Email your updated resume to: speytu(at)scientecpersonnel.com by quoting "J43083" in your email subject for faster processing.

All job applications will be processed with strict confidence and only shortlisted candidate will be contacted.

Elane Yap Theng Yu- R1989397
ScienTec Consulting Pte Ltd - 11C5781

Sales:

• Build valued and trusted relationships with prospect and clients.
• Well verse with the company’s product services to ensure that prospective / existing clients and families are provided with up-to-date information regarding care solutions and lifestyle options that are on offer
• Identify potential sales opportunities
• Manage sales pipeline including forecasting, engaging, nurturing, and reporting.
• Support the operation teams by referring leads to the relevant team, maintaining key relationships, by promoting relevant services to new/existing clients.
• Respond to the needs of prospective clients, residents, families, and visitors
• Handle visits to the facilities and required to host visitors/ invited guests.
• To generate revenue and increase customer base.
• Work with operations team to plan and develop consumer communication along the client’s journey from pre care to post care.
• Monitor and track effectiveness of marketing initiatives.

Job Requirements:

• a minimum of 3 years of consumer sales experience preferable in premium hospitality or healthcare industry.
• Ability to interact with elderly clients/residents who are highly susceptible to common illness without posting additional health risks and must maintain a professional appearance.
• Excellent written and oral communications skills
• Comfortable and confident in presenting to public, engaging internal and external stakeholders.
• Able to project highly professional image at all time.
• The role needs to versatile, able to interact effectively with multi-disciplinary clinical teams and cross functional teams, possessed efficient and effective co-ordination knowledge and skills.
• Able to work weekends or evenings for site visit when required.

Job Description – Finance Manager

TG Group (“TG”) is a workforce solutions provider with an international reach in over 50 markets across the globe. Our offices spread across Singapore, Malaysia, Japan, China, Hong Kong, Thailand and Taiwan.

Reporting to the Finance Director, you will

· Responsible for the finance function and financial books of the subsidiaries assigned

· Provide effective management, supervision and approvals, ensuring financial and tax accounting, financial services, closing and reporting activities are performed in an accurate, timely, and compliant manner.

· Prepare and present periodic financial statements, budgets and financial reports to the management team and key stakeholders

· Review of the related companies accounts, reporting, intercompany transactions and payments

· Manage working capital, funding and treasury matters to ensure adequate liquidity for operational needs

· Conduct regular financial analysis to support strategic decision-making and business planning, and provide recommendations to improve profitability and efficiency.

· Identify and implement process improvements to enhance the efficiency and effectiveness of financial operations and strengthen internal controls.

· Responsible for the preparation of tax returns and compliance with tax regulations.

· Oversee the annual external audit cycle of the Group and ensure that all statutory requirements are timely met

· Be the liaison with auditors, tax agents, bankers and corporate secretarial agent

· Manage the payroll and incentive functions of the company, including computing or checking of internal and contract staff payroll and incentives, all CPF and IR8A related matters and submissions;

· Ad-hoc duties/projects as assigned from time to time

Requirements

• Bachelor’s degree in Accountancy with Professional Accreditation (CA/CPA)
• Min 8 years of experience, with a good mix of commercial accounting, audit experience from CPA firms and at least 2 years in a manager role
• Good technical knowledge of accounting standards, tax regulations, transfer pricing and statutory requirements
• Experienced and with a track record of successful process transformation implementation.
• Experienced in ERP YonYou advantageous
• Independent, adaptable and able to work in a dynamic environment
• Mandarin proficiency is necessary for effective communication with counterparts in regions such as China, Hong Kong, Taiwan, etc.

We are looking for a Project Manager Sports Analytics Software Development to work on challenging sports related software projects in a high-tech environment.

Duties include but not limited to:

• Assembling and leading the project team.
• Participating in and supervising each stage of the project.
• Ensuring each project stays on schedule and adheres to the deadlines.
• Planning out the blueprints for software projects, including defining the scope, allocating resources, setting deadlines, laying out communication strategies, and indicating tests and maintenance.
• Determining and overseeing consistent testing, evaluation, and troubleshooting of all products in all stages of completion.

Profile

• Strong understanding of sports training
• Strong knowledge on strength and conditioning
• Solid technical background, with understanding or hands-on experience in software development and web technologies
• Proven experience in project management and software development
• Highly self-motivated, a collaborative team player, and prepared to make a meaningful impact.
• Excellent time management, problem-solving, and analytical skills.
• Exceptional presentation, verbal, and written communication skills.
• The ability to articulate technical information clearly and succinctly to both technical and non-technical audiences.

We are a centrally located boutique firm experiencing strong growth. As the company scales, we are looking to bring on a Recruitment Manager to develop strategic plans and system implementation to support through the next phase of growth and development roadmap.

You will be responsible for:

• Supervise, drive, and grow the recruiting team
• Improve on current process and implementing new business processes and procedures
• Monitor various recruiting metrics, costs analysis, effectiveness of sales to provide reports to the management
• Recommend and execute action plans to improve the employer brand
• Coordinate with various departments to forecast future hiring needs
• Building up the company’s professional network through relationships with HR professionals, external vendors and internal stakeholders
• Other ad-hoc duties may apply

Requirements

• At least 5 to 8 years of relevant experience (Preferably in the Recruitment Staffing industry)
• Proven work experience in Managerial / Supervisory level
• Strong business acumen, analytical skills and use of data to advice on key business insights

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

EA License No.: 19C9682

R1107107

Responsibilities:

• Assist project manager on project planning, schedule and executing the delivery of projects within time, budget and Client’s expectations;
• Monitoring progress and identifying critical activities to expedite smooth progress of works on site to meet targets;
• Coordinate internal resources and third parties/vendors, such as Consultants and Sub-Contractors/Suppliers for the flawless execution of the project;
• Ensure project to be delivered on time, within scope and budget;
• Ensure project to be executed in accordance with approved plans/drawings, contract specifications and regulations;
• Develop detailed planning to monitor and tract progress;
• Create and maintain comprehensive project documentation;
• Responsible for all construction site matters including and not limited safety and other compliance maters;
• Any other duties that may be assigned.

Requirements:

• Degree/Master in Civil Engineering or Project Management or relevant field;
• Proven at least 8 years of working experience in project management ;
• Steel Structure and metal works experience is a plus;
• Excellent written and verbal communication skills;
• Excellent team player with ability to meet deadlines.

THE ROLE

The Senior/Account Manager is responsible for prospecting new businesses and maintaining strong business relationships with existing clients and business partners.
This person will support the Business Director and the Creative Director in developing ideas and proposals and follow through with the entire project with the client and project manager. It is vital for the person to also wear a strategist hat in developing clients' solutions.

As we are a small agency, you’ll also sometimes project manage certain aspects yourself.

WHAT YOU WILL DO

• Develop event proposals → Active involvement in the pitch process and delivery.
• Assist with creative problem-solving
• Lead client relationships
• Develop a project plan to execute event activation
• Maintain accurate project calendars and project records
• Develop cost proposals and responsible project reconciliation
• Select partners from various disciplines to piece up any experiential items/deliverables.
• Support projects onsite as needed
• Production: Vendor, Talents, Venue, Prints, and other production tasks that are related to the awarded project.
• Operation: Scheduling, Briefing packs, Resource management and other operations that are related to the awarded project.
• Agency marketing: Support the Business Director with the agency marketing efforts.
  • e.g. Create social media posts for all the event/activation/bts shoots and post it on the agency's social media. (Instagram & LinkedIn)

QUALIFICATIONS

• 5+ years of work experience in event management, creative agencies or marketing communication agencies
• Client management experience
• Project management skills with experience in brand activation, festivals, experiential and production management
• Experience in managing people and processes in a fast-paced, ever-changing environment
• Experience working with lifestyle brands
• Interest and knowledge in experiential marketing, festivals, and industry trends (AV / VR / AR)

DESIRED CHARACTERISTICS

• Creative problem solver
• Strong passion for concept & proposal development
• Graphic design skills are a plus
• Team player with demonstrated skills in collaboration and diplomacy
• Support in all aspects of projects, from estimating cost, managing budgets, and writing reports for the clients and management team
• Highly organized – the ability to handle multiple tasks to meet strict deadlines with a positive, inspiring attitude.
• Ambitious, proactive and resourceful; solutions-oriented
• A calm and flexible approach to handling pressure and stress
• Resourceful and self-directed with the ability to work independently
• Adaptable and solutions-focused and comfortable working in an environment which demands strong deliverables along with the ability to identify problems and drive appropriate solutions.
• A solid sense of accountability and sound personal judgment

WHAT WE OFFER

• A competitive salary and potential upside based on performance
• The opportunity to supercharge your learning by working with a talented, ambitious and diverse team
• Generous holidays
• Flexible work-from-home arrangements depending on workload and project demands

Job Description:

1. Lead the Finance Team

2. Prepare financial management reports, Management Accounts every month for review for both Singapore and Malaysia companies

3. Liaise with external auditors, tax agents and external parties to ensure relevant statutory compliance

4. Ensure compliance with accounting standards, Companies Act, tax regulations and other regulatory requirements

5. Experienced and good in handling withholding tax and GST.

6. Assist in stock reconciliation, consignment billing

7. Manage and process office payroll as well as to ensure that monthly payroll processes run smoothly.

8. Follow up with new application and renewal of insurance policies.

9. Assist and review transfer pricing report

10. Perform cash collection and petty cash disbursement

11. Handle HR administration tasks (i.e application of work permit, survey, recruitment)

12. Assist in any adhoc function and related duties as and when assigned by management

Requirements:

1. Minimum degree in Accounting or Finance with 4 years of relevant experience, at last 2 years in supervisory role.

2. Audit experience would be an advantage

3. Excellent communication and analytical skills with good command in English, Bahasa Malay and Mandarin

4. Possess good leadership and interpersonal qualities, highly motivated with a strong sense of integrity

5. Proficient with Microsoft Office software applications

6. Experience with SAP Business One and ERPnext will be preferred

Team Summary

Visa Consulting & Analytics (VCA) is Visa's consulting division, serving Visa's clients (including card issuers, acquirers and merchants) and solving their strategic problems focused on improving performance and profitability. Drawing on our expertise in strategy consulting, payments, data analytics, marketing, operational and macroeconomics, VCA drives high impact and tangible financial results. The incumbent will be part of VCA geographic team cluster of Indonesia, Philippines, Vietnam, Myanmar, Cambodia (IPVMC) markets, and will be responsible for consulting engagements with Visa's clients in the five markets. The team is involved in a comprehensive range of consulting services and solutions to our clients that address unique challenges in areas such as strategic growth, profitability, risk management, digital strategy and data-driven portfolio management decisions.

If you like to deliver, and execute a fact-based, data-driven solution to solve for business problems that deliver value and enable clients to win more businesses, you should apply.

What a Manager does at Visa:

Visa Consulting & Analytics (VCA) drives tangible, impactful and financial results for Visa's clients, including card issuers, acquirers, and merchants. The VCA team provides a comprehensive range of consulting services, data analytics and solutions to our clients that address unique challenges in areas such as strategic growth, profitability, risk management and digital strategy.

We are currently looking for a Manager to undertake the delivery consulting engagements for Visa clients across Indonesia, Philippines, Vietnam, Myanmar, and Cambodia, enabling portfolio growth and improved profitability in clients’ payment card business. In addition to this, the Manager is also tasked to help drive special projects that various consulting leads need to drive in the respective markets that will help scale VCA IPVMC’s strategies. The role has a unique and exciting opportunity to support the deployment of innovative solutions to clients that include banks, fintechs, and merchants. This is an individual contributor role reporting into the Director, Lead of Digital and Porftolio Optimization practice area for VCA IPVMC.

As a Manager you will be leading the delivery and execution of Visa Consulting and Analytics engagements for clients in IPVMC. In this role, you are expected to:

· Cultivate relationship with Visa’s clients and partners - Issuers, Acquirers, Merchants & Fintech firms, by being strategically focused, optimize client performance and implement recommendations in areas of customer life cycle management, and new product development and launches.

· Drive client conversations with the client working team, execute and embed our solutions within the client’s environment. Building content and engagement delivery involves strong project management skills.

· Work cross-functionally with other Visa teams to bring a holistic solution to our clients leveraging Visa’s rich value-added services (VAS) from functions such as Marketing, Products, Risk, and Merchant Solutions.

· Develop propositions by closely working with Account Executives in managing the scope of work and project timelines

· Work across advisory practices to execute engagements across the VCA verticals.

· Help design and enable delivery of scalable, repeatable, and effective solutions to clients while anticipating and planning for deviations to intended experience

· Liaise with other functions to identify impact, support, gaps, and assist in the resolution of gaps

· Help execute new initiatives of VCA IPVMC that may include changes to current solutions and/or business operations

· Responsible for workflow assignments and must be a fast responder and proactive in resolving issues and meeting deadlines

· Embrace new methodologies on an ongoing basis as the business scales with the organization

This role reports to the Practice Lead for Digital & Portfolio Optimization in the VCA IPVMC cluster.

Why this is important to Visa

As a payment consulting arm of Visa, VCA is growing a team of highly specialize experts that can provide best in class payment expertise to the client. We want to bring this expertise closer to our clients by having a Manager to drive, execute, and support projects for the IPVMC cluster. We are a global organization leveraging global expertise and best practice with local knowledge and understanding of our client partners. This enables us to deepen our partnership with our clients and bring value to their business.

Projects you will be a part of:

· As part of the team you will get opportunity to work on strategically important projects for clients.

· As an example, you might be working with various issuers across the 5 markets and assess opportunities across cardholder lifecycle, conduct gap assessment and determine strategy or provide best practice recommendation to clients

· You will bring to life data analytics solutions and propensity models built by the Data Science team to ensure clients find value to take action such as running marketing campaigns to drive payment card activation and usage, changing policies or processes, launching new products, opening new channels, among other things.

· You will be the project manager of several engagements across IPVMC, working with the clients’ teams in providing guidance and supporting the teams in executing our solutions.

· You will be collaborating closely with VCA’s data scientists to jointly produce insights on analyses.

· You will be operating in a fast-paced environment and contribute establishing new solutions to clients

· You will also work closely with internal stakeholders to deploy and operationalize new ways of collaboration to help produce a high performing team

The restaurant general manager is the “face” and ambassador of the restaurant, leading the venue personality and soul. The restaurant general manager is responsible for supervising the overall operations and service standards of the outlet to meet and exceed guest’s dining experience expectations. 

The main responsibilities include, but are not limited to, creating a Food & Beverage destination within Raffles Hotel Singapore, maximizing revenues, achieving financial and quality targets, gaining culinary and service awards, marketing, confirming required staffing levels, conducting training and development of team members. 

Primary Responsibilities

Requirements and Responsibilities

• Previous relevant experience with managing of a restaurant of similar standing and profile.
• Ability to work independently and with minimal supervision.
• Highly organised with strong analytic and communication skills.
• Excellent computer skills (incl. Microsoft Excel in a business environment) and ability to learn new programs/systems quickly.
• Ability to work under pressure and remain within all set deadlines.
• Identifies what needs to be completed and takes action to achieve a standard of excellence beyond job expectations.
• Understands, embraces, and integrates corporate values into everyday duties and responsibilities.
• Identifies and responds to current and future client needs by providing excellent, genuine service to internal and external customers.
• Executes project management including research of equipment, materials, supplies and methods, sourcing and negotiating with qualified suppliers or contractors, reviewing contracts, and quality control during all stages of the project.
• Resourceful team player that builds, strengthens, and maintains collaborative relationships with others inside and outside the organization.
• Maintains a productive climate and confidently motivates, mobilizes, and coaches employees to meet high performance standards and goals.
• Listens, writes, and speaks effectively, and positively relates and interacts with co-workers and others.
• Makes choices or reaches conclusions by establishing objectives, gathering relevant information, identifying alternatives, setting criteria for the decision, and selecting the best option.
• Systematically develops plans, prioritizes, organizes and manages resources in order to accomplish business goals within a specific time period.
• Able to establish, review and adjust sequence of service if necessary.
• Prepares training manual and conduct departmental service training in coordination with Learning and Development Manager.
• Develops pre-opening training schedule in coordination with Learning and Development Manager.
• Establishes colleague’s working schedule in line with operational requirements and regulations issued by Ministry of Manpower and local union.
• Reviews simulation processes and update evaluation criteria for smooth opening.
• Creates simulation schedule, menus and critique form in coordination with Chef de Cuisine.
• Establishes operating par stock for OS&E and beverage.
• Establishes menu pricing based on market knowledge and cost considerations.
• Creates restaurant Standard Operating Procedures.
• Creates bar recipe in Material Control.
• Establishes minimum/maximum for guest supplies.
• Creates a maintenance equipment check list to be conducted on weekly basis with Engineering and Housekeeping team. 
• Establishes a monthly walk-through with Hygiene Officer in coordination with Chef de Cuisine.

Oversees Daily Operations and Achieving Targets

• Forecasts sales, covers and payroll costs.
• Supervises operation, ensuring sufficient manning coverage for operations.
• Assigns the Assistant Manager, Junior Assistant Manager and Supervisors with responsibilities and tasks that they are best suited for.
• Ensures that all duties, tasks and services are carried out according to the required standards as prescribed by the hotel.
• Consistently adheres to timeline of deliverables.
• Maintains consistency in quality of food, beverage and service above all else. 
• Attends briefings and meetings held by the department and update all latest policies as needed.
• Possesses in depth and supervise knowledge of all food and beverage menus and its preparations and presentations. This includes in depth and supervise knowledge of bar and wine operations.
• Detailed knowledge and experience in establishing, training and executing sales techniques and marketing plans. 
• Ensures cleanliness and appearance of the restaurant and related areas at all times and take immediate action if needed or required. 
• Familiarises self with the company’s applicable processes, software and technologies (e.g. Micros, Avero, Material Control, etc.).
• Consistently present in the operation area during all key meal periods.

 Provides a Leading and Consistent Guest Experience

• Promotes sales through direct guests’ contact. Constantly obtains customer feedback during operations to ensure satisfaction and building loyal following/return customer base.
• Handles guests’ complaint and comments competently and swiftly.
• Leads the service and culinary team to personalize guest experience and in accordance to Hotel Standards. 
• Builds strong relationships with local guests and build loyal following as foundation for a successful operation. 
• Maintains levels of confidentiality and discretion of the guest, staff, operator at all times. 

Management and Leadership of Outlet

• Is a mentor and role model.
• Proactive, innovative with in depth F&B and market knowledge. 
• Executes hands-on leadership by actively engaging in colleague support and guest service during all major meal periods.
• Leads and supports the team to be consistent in service standards, to be collaborative and enabling leadership style. Provide regular team meeting for training and arranges examinations for the staff to achieve higher standards and skills.
• Drives the team to achieve common goals and build a strong team work.
• Uses the performance review process to identify and develop talent for growth management performance issues and uses coaching styles. 
• Be culturally affinity and show empathy to all team members. 
• Coaches and trains staff to prepare them for the next level within 14 – 24 months.
• Reviews the work performance of all colleagues to make sure that established procedures and policies are followed.
• Enforces and upholds highest standards in discipline and knowledge of the contents in disciplinary actions. To actively enforce colleague motivation and team building.
• Observes colleague’s individual performance, grooming, punctuality.
• Performs staff appraisals/disciplinary actions if required.
• Provides a level of Safety and Security for guests and employees. 
• Assists in recruitment, induct and train the team who are competent and confident.
• Ensures grooming and hygiene practices of colleagues are in line with Raffles Hotel Singapore and National Environmental Agency standards.
• Attends daily meetings and all other meetings, which fall under his/her jurisdiction, follows directives given and advises Assistant Director of F&B on topics of importance.
• Attends monthly departmental meeting and communicates with the team. Follow up on projects assigned if any. 
• Checks daily opening and closing duties.

Marketing Plan and Revenue Management

• To be knowledgeable to represent the brand and promote the outlet. To be comfortable being a media personality, subject to approval and supervision of the Management and Marketing Communications team. 
• Comfortably and confidently answer questions and attend to queries or feedback regarding the restaurant.
• Makes recommendations to the Management on other potential sources of revenue e.g. promotions etc.
• Implements appropriate and effective measures to improve control of costs, expenses, and labor.
• Submits regular forecast of the restaurant revenue. Work out on property revenue to yield.
• Submits monthly sales analysis with improvement action plan and uses revenue management tools to generate reports. 
• Ensures all reports generated are accurate before submission.

Training, Learning and Development of the Team

• Stream lines all training requirements and co-ordinates all arrangements for proper execution of instructions.
• Conducts regular on the job trainings for colleagues to develop their skills/new menu items. 
• Records and submits monthly On-the-Job Training hours to F&B Office before the 15th of each month.
• Guides the departmental orientation for new hires.
• Ensures that colleagues are aware of hotel rules and regulations.
• Ensures that colleagues are trained on fire and safety, emergency procedures and hygiene.

Other Responsibilities 

• Performs any other duties that may be assigned by the Head of Department.
• Coordinates all functions with Culinary Team, Catering Sales Team and Service Team to ensure maximum efficiency. 
• Develops own knowledge and skills to grow as a business partner and leader.
• Ensures NEA rules and regulations are met and achieve.  
• Uses a Heartist® approach – makes the guests and colleagues Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Ensures service standards and individual performances is aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Contributes to the hotel’s Corporate Social Responsibility efforts by supports the Planet 21 program.
• Performs any other duties and responsibilities that may be assigned.

The position is responsible for conducting all teams partaking in a guest’s arrival and departure. The Lobby Manager also acts as the center of all communication and action during any irregular incident during a resident stays or guest visits.

Primary Responsibilities 

Delivers the Raffles Hotel Singapore Arrival and Departure Experience

• Ensures guests receive a warm and personalised arrival and departure experiences based on and seamless flow of processes including supporting Lobby Ambassadors for check-in, check-out, and cashiering duties. 
• Ensures guests receive the experience as detailed in brand Standard Operation Procedure (SOP), Raffles Hotel Singapore Local Standard Operation Procedure (LSOP) as well as Leading Quality Assurance (LQA) standards, and aim to achieve the scores and goals set by management.
• Ensures service standards and individual performance are aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.

Manages All Aspects of the Daily Operation at the Hotel Lobby and Entrances

• Ensures the smooth running of the hotel operation by performing all tasks in adherence with the code of ethics as issued by Raffles Hotel Singapore.
• Upholds a flawless impression and perception of the Raffles Hotel Singapore services, products and colleagues.
• Takes responsibility to ensure 24-hours shift coverage in the Lobby Operation, Concierge and Raffles Service sections. Carries out Night Duty Management by himself if needed.
• Orchestrate the lobby operations from a seating perspective of main building restaurant patrons.

Maximises Efficiency of Resident and Guest Incident Management

• Manages any incident that occurs during resident stays or guest visits due to service or product shortfalls.
• Acts as the center of communication during any incident and takes immediate action to turn the situation around into a satisfying experience.
• Acts according to hotel emergency and crisis management procedures when applicable and always reinforces hotel values.
• Adheres to Work Safety and Health (WSH) policies and procedures and ensures all direct reports and peers are trained in and follow WSH guidelines.

Maximises the Outcome of Upsell and Cross-sell Opportunities

• Executes the annual upsell strategy and achieves all goals as set by management.
• Cooperates with all departments and divisions in promoting inter-hotel sales and in-house facilities.
• Performs any other duties and responsibilities that may be assigned.

Robust operations and built by good Project Managers. They coordinate people and processes to deliver projects on time, within budget and with the desired outcomes aligned to objectives.

As a Project Manager

• Work closely with the account management and production teams to define briefs and learn about status of new and existing projects
• Take full ownership of a project lifecycle – plan, execute and monitor the project whilst considering triple constraints of time, scope/cost and quality
• Manage creative resources
• Create a schedule for all jobs with reviews of timelines and job statuses with relevant departments, and reschedule projects based on new or changing priorities
• Meet with the relevant departments within the agency (sometimes external vendors) to distribute a brief and delegate tasks
• Manage any change requests in any specifications required during the project delivery phase
• Draft quotations, cost estimates and pitch rate cards following the company’s finance process
• Manage the overall client relationship along with the account management team in accordance to the strategy and goals of the company
• Work with freelancers and external vendors, getting them up to speed on jobs they will assist with
• Able to anticipate and propose solutions to problems and knows when to escalate issues upwards 
• Understands targets, and always on a look out for opportunities to cross-sell within the Groupe
• Committed to getting the best work done

As a member of our community

• You believe passionately in the power of creativity to bring change to the world. But you're realistic and have a clear-eyed view of what it will take to get there: not a path you walk alone, but with a group of people putting a diverse range of skills and perspectives to work, towards a common goal
• Your ideas and your voice will be heard, respected and protected with passion. Ideas are not disposable commodities here, they are our most precious assets
• You will be tested, you will be challenged and you will be pushed beyond your comfort zone, but you will equally be supported, encouraged and celebrated. Because the true value of a community is that we bring out the best in each other

As a team member

• Manage and respect internal processes to ensure smooth delivery of the project
• Contribute at all times to the ethos and spirit of the team, facilitating mutual respect and partnership
• Highly organised and works well under pressure
• Flawless project planning and project management skills
• Reliable and a team player
• Strong interest and knowledge in creative solutions
• You have a positive attitude and a passion to make a difference

The Regional Service Sales Manager role is responsible for managing a growing Service Sales team across Asia. This role will be responsible for maximising the full potential of Rotork large installation base. This role requires a dynamic and experienced professional who can develop and execute strategic plans, manage a team of sales representatives, and build strong customer relationships in order to achieve and exceed service sales targets. The successful candidate will work closely with cross-functional teams and stakeholders to ensure the delivery of exceptional service to our clients.

Responsibilities

• Sales Strategy and Planning - Develop and implement sales strategies to drive service revenue growth in the region. Identify market trends, customer needs, and competitor activities to inform strategic planning. Set clear sales targets and develop action plans to achieve and exceed them.
• Team Management - Lead, coach, and mentor a team of service sales representatives to meet their individual and team targets. Provide training and ongoing support to ensure the team's success.
• Customer Relationship Management: Cultivate and maintain strong relationships with key clients and prospective customers. Understand customer needs and tailor solutions to meet their specific requirements.
• Market Analysis and Reporting: Monitor market conditions and competitive landscape to identify opportunities and threats. Prepare regular sales reports and performance metrics for senior management.
• Service Offerings and Pricing: Collaborate with product and service teams to understand offerings and align sales strategies accordingly. Set competitive pricing and create value propositions to attract customers. Becoming the Asia Lead for promoting Rotork’s suite of value added services
  • Upgrading obsolete equipment
  • Services and planned maintenance
  • Predictive Maintenance
  • Spare Part strategies
• Contract Negotiation: Negotiate service agreements and contracts with customers, ensuring they are mutually beneficial and aligned with company objectives.
• Budget Management: Develop and manage the annual sales budget for the region. Monitor expenses and revenues to ensure financial targets are met.
• Compliance and Ethics: Ensure all sales activities adhere to company policies and ethical standards.

We help our clients stay ahead of changes that impact their businesses, navigating complexity and risk. We deliver deep tax technical, people and legal expertise, while providing the critical context to make informed and compliant decisions. With clients ranging from multinational organisations and public sector bodies to entrepreneurs and family businesses, the work we do is diverse.

As a Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. Professional skills and responsibilities for this management level include but are not limited to:

• Proactively lead and manage a portfolio of clients and build relationship with potential clients
• Be actively involved in business development activities to identify new opportunities and targets
• Serve as primary point of contact for the clients and manage client expectations in terms of processes, timelines and providing effective solutions to any difficulties or challenges during times of change and uncertainty
• Lead, train and coach team members to consistently deliver optimal performance to meet the business needs and objectives of our clients
• Contribute to the development of your own and team’s technical acumen
• Identify and determine practice areas for improvement, propose and implement strategies
• Revamp processes and working procedures to maximize operational efficiency while ensuring high quality services and support to clients
• Be responsible in the overall financial management of client accounts
• Develop strategies to solve complex technical challenges and build a range of meaningful recommendations
• Lead in the management and delivery of internal and external projects
• Develop a point of view on key global trends, and how they impact clients
• Manage a variety of viewpoints to build consensus and create positive outcomes for all parties
• Simplify complex messages, using data and insights to inform conclusions and support decision-making
• Review team’s work of individual income tax returns prior to submission and other employer forms and deliverables.
• Uphold the firm's code of ethics and business conduct.

Primary Objective:

• Acquire new Middle Market customers & deepen relationships with existing customers. Promote MME loan products to these customers to meet annual targets set. Cross sell and up-sell to meet RHB SG’s overall annual targets set.
• Perform credit review to proactively monitor credit quality through early problem loan recognition & implement appropriate strategies to prevent or minimize loan default or NPL.
• Perform client servicing, so as to meet customer service standards set by the department & to achieve good customer satisfaction rating.

Key Responsibility:

• Acquire new Middle Market customers & deepen relationships with existing customers. Promote Middle Market loan products to these customers to meet annual targets set. Cross sell and up-sell to meet RHB SG’s overall annual targets set.
• Perform credit review to proactively monitor credit quality through early problem loan recognition & implement appropriate strategies to prevent or minimize loan default or NPL.
• Perform KYC CDD/EDD review to ensure profile of customers are within the Bank’s targeted segment.
• Perform client servicing, so as to meet customer service standards set by the department & to achieve good customer satisfaction rating.
• Increase facility utilization rate in current MME customers to enhance the Bank’s share of wallet
• Gather & feedback competitor banks’ new products & services with Product Team to update the team on competitors’ offerings to achievement product/service competitiveness to meet target revenue.

Reporting to Regional E-Commerce Manager, you will be an ambassador for our company values. It is the positive attitude of our colleagues who focus on constant improvement whilst keeping it simple and the entrepreneurial spirit of our teams that makes the difference to our customers and business partners. We believe that our colleagues are the key to our success.  

This Regional E-com function is focused on supporting the digital growth priorities of the brand, both strategically and commercially. The role focuses on maximizing the customer experience by balancing commerciality and brand.  As regional digital experience manager, you will be responsible for creating the best possible overall product experience for the user. You will also be responsible for establishing a digital customer journey based on the commercial plan, supported by the digital content strategy.  You will lead the work in creating customer journey guidelines for Regional and local content teams. You will support the delivery of content tools to drive Digital campaign effectiveness and identify Digital content requirements to maximize selling. 

What you will do:

• Utilize multiple data sources and turn different data streams into a cohesive view of our customer to produce detailed digital business insights & analysis.
• Ensure the tracking of A/B & MV testing scenarios and continuously track and optimise online acquisition campaigns in partnership with markets.
• Support with detailed analysis of path to registration and path to purchase to improve conversion funnel as well as analysis of various merchandizing zone performance to refine understanding of winning combinations.
• Lead and support markets on Operational eCommerce projects like launch of COS.com in new market expansion, launch of new eCommerce platforms or formats and to assess and capture online opportunities in marketplaces.
• Build regional proposals with tech and media partners like Google, Facebook and support the recruitment & onboarding of eCommerce Managers across APAC markets and also act as our Web Analytics Advocate to foster a data-driven mindset among market’s Digital stakeholders, build awareness of existing Digital Analytics solutions and strategy and drive best practice sharing at market level and within Global Community.

Job Description

The successful candidate will be part of the IT Service Management team. This is an individual contributor role.

Key Responsibilities include:

• Manage, develop, enhance and support company’s IT Service management platform. Drive strategic development and enhance its usability and integration with other tools and process to maximise value.
• Drive IT Operational Service Delivery and management activities, e.g. Incident, Problem, Change, Patch, Configuration and Asset management processes. This includes support of IT operational incidents after office hours.
• Support management and drive collaboration of day to day operational activities across various towers and stakeholders from datacentre facilities, network and platforms
• Manage and drive the IT Service Provider’s performance for IT Operations and ensure Service Level Agreements have been fulfilled and improvement plans to be established
• Serve as the Point of Contact for IT initiatives’ performance, services and changes.
• Facilitate system and service handover to the IT operations for any new applications and major enhancements
• Any relevant ad-hoc duties

Requirements

• Degree in IT related discipline & IT Infrastructure Library (ITIL) Certification
• Minimum 5 – 8 yrs of relevant experience in IT Infrastructure Operations and IT Service Management
• Experienced in project management for IT Infrastructure initiatives, scripting, system admin capabilities, service automation and related technologies.
• Knowledge of actual development and Hands-on administration on ServiceNow Platform. Certification in ServiceNow ITSM CAS, CAD or CIS preferred
• Knowledge in scripting on Json, Python or Javascript on Monitoring / Orchestration platforms, Splunk, ServiceNow or APM tool will be an added advantage
• Working knowledge on network, IT DevOps technologies, Linux, Wintel, VMware and Cloud technologies (AWS / Azure)
• Knowledge and experience in DevOps and Agile
• Responsive to dynamic environment
• Effective & Excellent Skills in Communication (both written and spoken) as well as Vendor and People/Relationship Management
• User-Oriented with good appreciation of business operations
• Diligent and willing to work beyond office hours
• Independent, Self-motivated and result driven

up to 12k

Boon keng / bendemeer

1. Financial Planning

• Lead all aspects of the budgeting and forecasting processes and activities.

• Strengthen overall Planning and Reporting environment through effective implementation of the Global Planning guidelines and polices, monitoring of satisfactory outcome of the assigned business units.

2. Commercial Analysis & Support

• Acts as a key business partner for the management team in providing timely and sound financial advice to execute mid term business plans.

• Providing relevant and insightful analysis for each Business Unit for better business decisions.

3. Operational Analysis

• Lead operational analysis for each Business Unit.

• Provides monthly financial analysis of actual results vs budget and forecasting support to its key stakeholders.

• Create performance dashboard/Reports.

• Consolidate and analyze the monthly financial results and identify the root reasons for the significant variances between actual and budget/forecast and last year.

Including but not limited to:

• Provide monthly financial management reporting to relevant stakeholders with commentries

• Provide analysis of KPIs including but not limited to all areas of revenue, cost of sales, operating expenses, capital expenditures and balance sheet positions

• Monitor financial performance, highlighting trends and analyzing variances

• Analyze financial information to provide accurate and timely financial recommendations to the management for decision making

• Work on complex topics/issues where outcomes may have a significant impact on the business, and provide professional financial advices/proposals/actionable measures to support business

• Monitor monthly communication with Global SBU Controlling for the assigned SBUs (strategic business units)

• Ad-hoc reporting and analysis

• Drive and manage the budgeting and financial forecasting process for the assigned SBUs (strategic business units)

• Implement and work with Business Intelligence Tool and Dashboard Reports

• Develop financial models and analysis to evaluate sales & marketing spending or any other initiatives

• Prepare presentations for senior management

• Support in the implementation of projects to drive continuous process improvements

• Monitor and work with relevant SBUs to improve the Working Capital

• Monitor and track Cash flow of each SBU

• Any other duties and responsibilities as directed by Manager

Interested candidates, do submit your resume to: [email protected]
Telegram me at @jocelynchan

Jocelyn Chan Recruit Express Pte Ltd (Healthcare & Lifescience) Company EA Licence number : 99C4599 Personnel EA License: R1331820 [email protected]

Remuneration Package:

• Basic Salary uo to $8,000
• AWS 1 Month
• Variable Bonus

Responsibilities:

• Oversee and lead a team of assistant managers, engineers, technical officers, supervisors and technicians in facilities management for ministry building or hospital.
• Establish good working relationships with clients and develop trust and confidence.
• Establish and maintain quality service standards.
• Take charge of the overall Air Conditioning Maintenance Ventilation system.
• Manage the daily AC thermal comfort is within the acceptable limit
• Schedule maintenance activities for ACMV systems, tracking of maintenance works and follow up actions for systems such as chillers, AHU, FCU, fire protection, gas systems etc.
• Ensure regular meetings with client's and appointed sub providers
• Conduct daily audit inspections to ensure the outsource service providers are performing according to their contractual obligations and SLAs.
• Handle Tenant’s enquires.
• Conduct daily audit inspections to ensure the outsource service providers are performing according to their contractual obligations and SLAs.
• Manage and liaise with external agencies on new initiatives and major repairs and maintenance works.
• Prepare tender documents and specifications, plan, coordinate and execute rectification works.
• Responsible for project costing and control.
• Plan training requirement for staff needs for skills improvement
• Prepare and responsible for annual budget submission, audit report, assessment report for contractors' performance
• Prepare and certify contractors' payment

Requirement:

• Bachelor's degree in Mechanical Engineering or equivalent from a recognized university
• At least 8 years of related working experience
• Proven experience in facility management in a large facility, such as with , pharmaceutical, powerplant, semiconductor industry.
• Experience from healthcare facility such as hospital is preferable.
• Strong building and M&E knowledge with hands-on experiences
• Possess strong leadership, quality, good planning and organizing ability
• Has a good safety mindset and displays good WSH behaviors

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1549345

Triton AI Pte Ltd

License no. 21C0661

E-Commerce Manager

Working Days: 5 days (Mon-Fri)
Working hours : Start between 8am-10am and end between 5pm-7pm
Location: Kaki Bukit
Salary : $5000 - $7000

Job Description

Key Responsibilities:

1. E-commerce Strategy:

• Develop and execute a comprehensive e-commerce strategy in alignment with company objectives.
• Analyze market trends and competition to identify growth opportunities.

1. Website Management:

• Oversee the maintenance and optimization of the e-commerce website, ensuring a user-friendly experience.
• Implement improvements to website design, navigation, and functionality.

1. Traffic and Conversion:

• Work closely with our Marketing Team to plan and execute digital marketing campaigns to drive traffic, conversion, and customer retention.
• Manage online advertising, email marketing, SEO, and SEM.

1. Inventory and Fulfillment:

• Collaborate with inventory and logistics teams to ensure product availability and efficient order fulfillment.
• Monitor inventory levels and recommend restocking strategies.

1. Analytics and Reporting:

• Utilize web analytics tools to track key performance metrics and produce regular reports.
• Make data-driven decisions to improve online sales and user experience.

1. Customer Experience:

• Monitor customer feedback and resolve any online shopping issues promptly.
• Enhance the overall online shopping experience to drive customer satisfaction and loyalty.

1. Team Leadership:

• Manage and lead a team of e-commerce professionals, providing guidance and support.
• Foster a collaborative and innovative work environment.

Requirements:

• Bachelor's degree in Business, Marketing, or a related field.
• Minimum 3 years e-commerce managerial experience or in a similar capacity.
• Proven experience in e-commerce management, preferably in the fashion or footwear industry. Preferable in Retail / Related indsutries.
• Strong knowledge of e-commerce platforms and web development.
• Proficiency with web analytics and reporting tools (e.g., Google Analytics).

Lim Jun Yao

Reg No: R1989028

The Supreme HR Advisory Pte Ltd

EA No: 14C7279