Duties and Responsibilities

• Prepare account for small and medium-size clients in various industries
• Preparation ofindividuals, sole proprietorship, partnership, corporate and withholding tax computations for a portfolio of clients and ensure timely completion of deliverables
• Handle queriesfrom clients and IRAS
• Liaise with auditors, tax authorities and other statutory compliances on behalf of clients
• Other ad-hoc duties or assignments

Job Requirement

• Candidate must possess at least Bachelor's Degree/Post-Graduate Diploma/Professional Degree in Finance/Accountancy/Banking or equivalent
• 2 years experience is required
• Required language(s): Chinese, English (in order to liaise with Chinese speaking associates)

Job Types: Full-time, Permanent

Salary: $2,800.00 - $3,300.00 per month

About Our Client

Our Client is a leading food and beverage group in Singapore and the Asia Pacific. The company manufactures and markets a wide range of beverages under the reputed brand name and also owns and operates restaurant chains, serving varied culinary delights.

Roles & Responsibilities:

• Assign sales target for Key Account Supermarket Retailer (Online and Offline).
• Develop promotional strategies to achieve the overall banner/channel target set
• Manage trade promo spending within company allocated amount
• Propose new product listing/extension into the Key Account
• Regularly brief and communicate with the internal operations team on monthly/Adhoc promo setup and executions.
• Tracking Key customer service level and show improvement on scorecard report
• Review quarterly/hal business review with key customers.
• Working closely with internal marketing/trade marketing team on account management, category performance and effectiveness.
• Analyse sales performance for each customer and determine business growth potential.
• Sales forecasting accuracy for respective key customers been assigned.
• Responsible for key accounts receivables. Monitor AR aging and coordinate with credit control and accounts receivable team.
• Requires frequent dealing with HQ buyers & manage the business.
• Able to obtain good deals with better Return of Investments for the company

Job Requirements:

• Minimum a Diploma in Business Administration or its equivalent
• At least 3 years in Key Account Management role, function, as well as operations experience
• Proficient in Both English and Mandarin to deal with stakeholders at all levels
• Strong in negotiation
• FMCG Industry is preferred
• Certification in Sales & Marketing is desirable
• Will be leading a team of 3 Sales Representatives and 15 Sales Merchandisers

Monthly Basic Salary: $4,000 - $5,500

Monthly Mobile Allowance: S$60

Monthly Car Allowance: S$1,150

Normal Shift- 8 am to 5.45 pm

We regret to inform that only shortlisted candidates will be contacted

EA Personnel No R21101246

Company EA Registration No 21C0691

Roles and Responibilities:

• Propose strategies and assist preparations for key marketing activities
• Generate reports with actionable insights to guide direction of future activities
• Explore and testing out new marketing channels
• Assist or take up ownership on special projects

Requirements:

• Min. 1 year working experience in marketing-related functions
• A collaborator with strong communication & project management skills
• Ability to multi-task and work within tight deadlines
• Proficient with data crunching and able to make sense of data
• Experience in e-commerce marketing or marketing analytics is a plus
• Proficiency in Microsoft Excel and other reporting tools (eg. Tableau, DataStudio, etc) is a plus

Benefits:

• Attractive remuneration package
• Annual outpatient benefit (Includes dental and optical benefits)
• Health insurance
• Annual increment
• Performance bonuses
• Birthday leave
• Free bubble tea on Fridays

Are you seeking an exciting career in Business Analysis and Project Management? Look no further, FDM has got you covered!

To start off, you’ll receive paid foundational technical and professional training from FDM’s award-winning academy. Here you'll level up your skills, knowledge and know-how to succeed in a role as a Business Analyst or Project Support Officer.

Upon completion of the training, you will be placed with one of our industry-leading client partners, where you'll gain real-world experience and a massive boost to your resume. Our programme is designed to equip you with the tools and expertise you need to succeed, with training from industry experts and a focus on business-critical areas and financial industry awareness.

As a Business Analyst, you will bridge the gap between technology and business and play a crucial role in the future development of an organisation. With opportunities to work with various teams and departments, you'll identify and design new processes, systems, and solutions to meet business needs and enable opportunities.

As a Project Support Officer, you'll play a critical role in the success of projects, working closely with a Project Manager to plan, schedule, and track project progress. Your career prospects can range from Project, Programme or Portfolio Manager to Head of Project Management and beyond.

Benefits:

• Training is provided by industry experts, covering both technical and professional skills to ensure you are job-ready
• Gain skills across SQL and Excel plus receive the widely recognised Prince 2 certification, which will make you a highly desirable asset in any business
• Ongoing career support throughout your entire FDM journey, including professional development, mentoring, and social networking events with a community of peers
• A chance to launch a career in one of the most in-demand tech fields

Minimum Qualifications:

• Educated to a university degree level (bachelor or higher), no STEM degree required
• Demonstrable interest and desire to work in technology
• Ability to commit to completing our full 2.5-year graduate programme
• Eligible to work in Singapore

Don't miss out on this once-in-a-lifetime opportunity to fast-track your tech journey with FDM. Apply today!

About FDM

Our people are our passion and that's why we make your training and career growth our priority. We are a global professional services provider focusing on IT and one of the Singapore's leading graduate employers, recruiting the brightest talent to become the innovators of tomorrow. With centres across Europe, North America and Asia-Pacific, and nearly 5,000 consultants currently placed on client site around the world, FDM has shown exponential growth throughout the years, firmly establishing itself as an award-winning FTSE 250 employer.

Diversity and Inclusion

FDM Group is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, national origin, age, disability, veteran status or any other status protected by federal, provincial or local laws.

MAJOR DUTIES AND RESPONSIBILITIES

(A) SPECIFIC (80%)

1. To develop and implement programmes/ activities directed at improving clinical quality and patient safety.

2. To promote, entrench, and communicate the principle and the methodology of continuous improvement in the quality systems and among all healthcare workers. To conduct relevant clinical quality training and review its effectiveness to meet these needs.

3. To facilitate and coordinate the hospital’s Clinical Quality Assurance programmes, including the monitoring of its deliverables as per its annual improvement & safety plan.

4. To assure compliance and is responsible for the maintenance of accredited systems such as Joint Commission International (JCI), including the monitoring and evaluation of the systems compliance through regular surveillance and audit.

5. To facilitate and coordinate the development of clinical pathways for the top DRGs and clinical outcomes in conjunction with the Quality Plan and programmes.

6. Is responsible to implement, monitor, collate, analyse, and generate report of the hospital-wide clinical performance indicators and measures for continuous improvement use.

7. Is responsible to submit timely report as required by external agencies/ regulatory bodies, such as MOH.

(B) GENERAL (20%)

1. Promote clinical quality service programmes and activities in the whole hospital as well as in each department along with the department Heads.

2. Participate in relevant established workgroups, forums and committees to foster and consolidate quality management skills.

3. Participate in continuing education and keeping abreast with the latest developments in the clinical quality management specialty.

4. Commitment to professional growth and development through the ongoing process of formal and informal education.

5. Conduct internal audits and facilitates external audits.

Responsibilities

You will conduct inspections of sold units to ensure readiness for the handover of units to the purchasers/ representatives. You will ensure that all defects rectification works are done properly and efficiently by contractors with proper documentation. During the process of handover of the unit, issues on defects, complaints or disputes must be addressed in a timely and efficient manner with excellent customer service.

Requirements

• Degree in Estate Management or Diploma in Building Management/Building Services/ Property Management
• At least 1 year's Customer Service experience in Property industry
• Possess good interpersonal, communication and co-ordination skills
• Possess good customer service skills
• Attentive to details and commitment to quality standards
• Keen sense of urgency and a good team player

Company: Fashion Industry

Location: Central

Position: Customer Relationship Management Manager (Job ID:18777)

Job Description

• Analyze customer behaviour, preferences, persona and purchase patterns using CRM and data analytics tools.
• Measure and report on key CRM metrics, such as customer acquisition, retention, and lifetime value etc.
• Utilize data analytics tools and techniques to analyze program performance and customer behaviour.
• Leverage customer feedback and insights to identify areas for improvement and implement necessary changes.
• Develop and manage customer loyalty programs, including rewards, incentives, and exclusive offers.
• Identify opportunities to enhance customer retention and reduce churn through targeted initiatives.
• Implement customer win-back campaigns and strategies to re-engage inactive customers.
• Develop and execute targeted marketing campaigns to promote the loyalty program and engage members.
• Create compelling and personalized loyalty program communications, including email campaigns, in-app messaging, and targeted offers.
• Collaborate with the marketing team to align loyalty program campaigns with overall marketing initiatives.
• Utilize marketing automation tools to streamline and optimize CRM processes.
• Manage and conceptualize marketing campaigns via new and existing channels to create, build and maintain strong customer loyalty and relationships
• Ensure consistent and optimum utilization of marketing channels, loyalty programs and campaigns to create, build and maintain strong customers
• Drive initiatives to engage customers across all communications channels
• Responsible for segmentation and profiling of customer database to support end-to-end campaign execution, from requirement gatherings, extractions, executions, communications and report tracking of campaign performance
• Transform customer data into actionable insights to drive intelligent customer engagement

Job Requirement

• Bachelor's degree in Marketing, Business or a related field
• 3-5 years of experience in a high-volume Customer Experience and/or Customer Service function
• At least 1 previous background in managing a medium to large scale CRM implementation project
• Proficiency in using CRM tools and platforms
• Preferably with at least 2 years’ experience in fashion/ retail industry and/or E-Commerce industry.

Interested applicants please send your resume to [email protected] with email subject header "Job Application for Customer Relationship Management Manager (Job ID:18777)".

We regret that only shortlisted candidates will be notified. Other applications will be updated to our database for future job opportunities.

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Pasona Singapore Pte. Ltd.

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