• Permanent position with variable bonus
• Candidates with no experience are welcome
• Opportunities to travel abroad for business purposes
• Effectively bilingual in English and Mandarin due to business needs. Other spoken language is an added advantage

Roles & Responsibilities:

• Handle existing customers’ account and look for new customers
• Handling enquiry, negotiating price, preparing quotation, order and delivery
• Support distributors in market development, products knowledge and commercial requirement
• To review the distributor’s performance periodically and make recommendations for sales improvements and distributors’ motivation
• Participate or visit trade fairs worldwide
• Identifying & generating new business opportunities within assigned territory
• Visit clients of existing markets and potential customers in new market
• Working closely with IP Lawyer and Clients for taking action against infringer of company’s trademarks and products
• Perform any other duties or ad hoc projects assigned

• Degree Holder in Marketing / Business
• Travelling required
• Resourceful, meticulous and independent
• Energetic with high level of initiative and dedication
• Possess good communication and strong analytical skills
• Effectively bilingual in English and Mandarin. Other spoken language is an added advantage

Kindly note that only shortlisted candidates will be notified.

Triton AI Pte Ltd

Registration Number: R23118389

EA: 21C0661

• Permanent position
• Variable bonus
• Opportunities to travel abroad for business purposes

Overview:

We are seeking a self-motivated Operations Service Manager to join our HR manpower deployment team.

This position offers the ability to grow, develop and maintain relationships with key clients and our deployed employees. The talent will be responsible for acquiring and managing clients mainly in various industries and sectors.

Job Highlights:

• Working in a fast-paced and service-oriented environment
• Opportunities to grow within the organisation

Job Responsibilities:

• Acquire new corporate clients in manpower outsourcing
• Manage projects based on client's manpower requirements.
• Sourcing, rostering, training, deploying and verifying timesheets of staff, as well as coordinating with client representatives on job scope.
• Plan and execute recruitment of temp staff and full time employees.
• Manage manpower attraction, development and retention to meet clients’ needs.
• Manage post project administrative matters (reports, , reviews and meetings with clients)
• Be on site as required, to ensure operations are executed smoothly

Job Requirements:

• Minimum Degree with 2 years of working experience in related service industry. Diploma holders with 3 years or more working experience will be considered
• Able to work in a fast-paced environment
• Excellent leadership and management skills
• Good interpersonal skills
• Proficient in Microsoft Office
• Performance driven
• CEI-KAH / Basic holders will be prioritized.

Marketing Manager Job Description

We are seeking an innovative marketing manager to promote our company's brand and services. In this role, you will be optimizing our marketing strategies, managing the marketing department's budget and staff, as well as preparing forecasts. To ensure success, you will need extensive knowledge of marketing strategies and the ability to identify new business leads. An outstanding marketing manager will be someone whose expertise translates into increased brand awareness and profitability.

Marketing Manager Responsibilities

• Evaluating and optimizing marketing and pricing strategies.
• Analyzing market trends and preparing forecasts.
• Generating new business leads.
• Develop strategies and tactics to get the word out about our company and drive qualified traffic to our front door
• Deploy successful marketing campaigns and own their implementation from ideation to execution
• Experiment with a variety of organic and paid acquisition channels like content creation, content curation, pay per click campaigns, event management, publicity, social media, lead generation campaigns, copywriting, performance analysis
• Produce valuable and engaging content for our website and blog that attracts and converts our target groups
• Build strategic relationships and partner with key industry players, agencies and vendors
• Prepare and monitor the marketing budget on a quarterly and annual basis and allocate funds wisely
• Oversee and approve marketing material, from website banners to hard copy brochures and case studies
• Measure and report on the performance of marketing campaigns, gain insight and assess against goals
• Analyze consumer behavior and adjust email and advertising campaigns accordingly

Marketing Manager Requirements

• A Bachelor’s degree in marketing, business or any other relevant field
• Sound understanding of marketing fundamentals and tactics
• Creative thinking and problem-solving ability
• Leadership and project management skills
• Knowledge of digital marketing and social media marketing strategies
• Excellent verbal and non-verbal communication skills
• Proficiency with marketing tools and software
• Proficient in marketing research and statistical analysis
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Job Description:

Goldenport Pte. Ltd., a leading player in the maritime services industry, is seeking a dynamic and results-oriented Marketing Executive to join our team. If you're passionate about driving marketing strategies in the shipping sector, we want to hear from you!

If you are a proactive and innovative Marketing Executive looking to make a significant impact in the maritime services sector, we invite you to apply. Join us at Goldenport Pte. Ltd. and be part of a dynamic team driving excellence in the shipping industry.

Roles and Responsibilities:

• Develop and execute comprehensive marketing plans to promote our range of marine services, including de-slopping, de-bunkering, and oil trading.
• Collaborate with cross-functional teams to create engaging content for digital platforms, ensuring alignment with brand guidelines.
• Manage social media channels, analyse performance metrics, and implement strategies to enhance online presence.
• Plan and coordinate participation in industry events, trade shows, and conferences to promote Goldenport's services.
• Conduct market research to identify trends, competitor activities, and new opportunities for business growth.
• Collaborate with sales teams to create effective marketing collateral and support lead-generation efforts.
• Monitor and analyse the effectiveness of marketing campaigns, adjusting strategies as needed to achieve business goals.
• Build and maintain relationships with key industry stakeholders, clients, and partners.

Qualifications:

• Bachelor's degree or Diploma in Marketing, Business, or a related field.
• Proven experience in B2B marketing, preferably in the maritime or shipping industry.
• Strong understanding of digital marketing, including social media, SEO, and content creation.
• Excellent communication and interpersonal skills, with the ability to work effectively in a collaborative team environment.
• Proficiency in marketing tools and analytics platforms.
• Creative mindset with a strategic approach to problem-solving.
• Familiarity with maritime regulations and industry trends is a plus.

Job Description

• In charge of achieving maximum distribution and sales and profitability for our brands such as Bio-essence, Derma Lab, Eversoft and Ebene and more in Western Pharmacies and Supermarket Channels.
• Accountable for tracking and executing trade offer at all times and timely execution of trade promotions.
• Support in strengthening relationship with key account customers through periodic business reviews and frequent activity updates, and seek alignment in category growth strategy
• Partner with internal peers cross-functionally such as Sales, Marketing and Finance
• Responsible for effective promotions, planning, proposals and execution.
• Responsible for timely submission / update on trade pricing.
• A&P tracking
• Build strong engagement and rapport with buyers and outlets
• Handle trade issues and day to day operations matters related to assigned chains
• Gather and conduct analysis on market intelligence data on new products, industry trends and trade information.

Requirements

• Experience in FMCG industry, Western Pharmacy or Supermarket
• Possess strong interpersonal skills to garner support from the trade and sales team to achieve business targets
• Good analytical skills to identify sales gaps/opportunities
• Valid Class 3 licence and car is required

Job Description

Your duties as Customer Experience Officer include but are not limited to:

1. Customer Relationship Management

• Manage customers’ enquiries from all channels (Call Centre Hotline, E-mails, WhatsApp, Online Messages) in accordance with company’s communication policy.
• Engage customers actively by identifying their needs and making relevant recommendations.
• Convert enquiries into appointment bookings, followed by system entry.
• Manage customers feedback/complaints in a timely manner, including investigations, service recovery, and related data entry for reporting purposes.
• Tabulation and analysis of data to determine the performance of the call centre.
• Any other duties as assigned.

2. Receptionist Duties

• Attend to all patients’ enquiries (telephone and walk in) promptly and courteously.
• Register patients for appointments and/ or walk in treatment.
• Discharge patients (medicine dispensation, payment collection, scheduling of next appointment etc).
• Call patients for follow-up whenever required.
• Submit insurance dental claims whenever required.
• Record and file documents in accordance with SOP.
• Collect payment.
• Send, receive and track lab cases.
• Ensure accurate translation of doctors’ schedule into appointment booking system.
• Maintain the cleanliness and neatness of the clinic.
• Any other duties as assigned by Management.

Qualifications

Job Requirements:

• Candidate must possess at least a Primary/Secondary School/"O" Level, any field.
• Good communication and interpersonal skills.
• 5 days work week (4 weekdays + 1 weekend).
• Must be able to commit night sessions (3 of the weekdays are till 9PM).
• IT literate (to use clinic software and email).

Other Information:

• Individual Performance Bonus of up to 3 months is payable
• Candidates who are able to start immediately will be prioritised.
• Medical and dental benefits

Refer to www.advanceddental.co for information on our clinic branches.

PLEASE APPLY THROUGH THIS LINK (Do not use the "Apply" button)

https://airtable.com/applh4M9Ze6n9abId/shrCWohRTSBzQLvo2

We regret that only shortlisted candidates would be notified.

Responsibilities:

• Provide personalized service through emails, telephone calls, text message, resolve customer’s enquiry, feedback in related to customer registration, purchase and products.

• Understand customer’s need so as to provide information and solutions to customers in an effective and efficient manner and consistently deliver excellent quality service to our customers.

• Entering and processing of sales orders.

• Prepare delivery packing list and airway bills for storeman.

• Any other general administrative duties/ad-hoc task as assigned by immediate supervisor

Job Requirements:

• Professional Certificate/NITEC, Diploma, GCE ‘N’ or ‘O’ Level

• No experience needed (With customer service experience preferred).

• Proficient in basic computer programs.

• Customer service oriented.

• A team player with pleasant personality, good telephone etiquette and communication skill in both verbal and written.

• Proficient in basic Microsoft office skills.

• Candidates are required to be able to communicate in Mandarin verbally and in written as majority are chinese-speaking customers.

Details:

• Up to $4,900 + VB
• 5 Day work week, 8.30pm to 6.00pm
• MNC Companies.

Job Purpose:

• Manage financial accounting for companies within the Singapore Group.
• Coordinate with shared services for day-to-day finance operations, ensuring accurate accounting records and timely reporting.

Responsibilities:

Financial Accounting:

• Prepare monthly closing journal and review accounts reconciliations.
• Monitor monthly inventories aging report for NRV adequacy.
• Control chart of accounts, review consistency, and manage account creation/archiving.
• Review stock take reconciliation and assist in annual policy renewal.
• Support external audits and ensure compliance with accounting standards.
• Submit Benefit in Kind (BIK) - Car and Car-related Benefits.
• Handle Annual Statutory Accounts and XBRL. GST and Tax:
• Review GST submission workings and conduct GST reconciliation tests.
• Prepare tax and deferred tax computations for accounting provision.
• Finalize corporate tax computations for review by HO and tax consultants. Fixed Assets and Capex:
• Review and maintain records for capex and fixed asset requisitions.
• Manage the asset register and demo car records for franchises.
• Coordinate with shared services and operations on day-to-day accounting matters.
• Assist in budget and forecast preparation and finalization.
• Maintain SG Insurance Policy master file and coordinate insurance coverage for company assets.
• Implement and test new programs to ensure functionality based on requirements.
• Set up parameters and interfaces in GDMS for new models/franchise.

Requirements:

• Minimum Diploma in Accounting & Finance with 5-6 years' experience or Degree in Accounting & Finance with 3-4 years' experience.
• Strong Excel skills.
• Ability to thrive in a fast-paced environment.
• MNC background will be added advantages.

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1549345

Triton AI Pte Ltd

License no. 21C0661

Job Responsibilities

• Responsible for providing full administration support with emphasis on processing of all administrative aspects of incoming donations.
• Processing, follow up with bank verification and tracking of recurring/GIRO donations and requests.
• Data entry, manage and maintain record of all donations received (individual, corporate, foundations & trusts), be the main point of contact between the Finance team and Fundraising team.
• Assist with the reconciliation of fundraising income.
• Provide up-to-date and accurate information on donations.
• Correct classification of Unrestricted & Restricted donations.
• Preparing and sending out donation receipts including thank you letter to donors.
• Preparation of monthly statistics report on fundraising progress.
• Generate complete and accurate donation records to Finance for submission to IRAS (TDR) and AIC from Salesforce.
• Manage and tracking of sales of products on Bizlink and Fairmarch e-commerce.
• Data management of donors (updating of records).
• Perform other office support related duties including filing, copying, scanning of forms, and supporting documents.
• Attend fundraising committee meeting and recording of minutes of meeting.
• Manage all donation in-kind requests. Liaise and coordinate with donors and internal departments to make the necessary logistics arrangements.
• Any other duties as & when assigned.

Requirements

• Min Nitec/Higher Nitec Business Administration, Accounting or equivalent. Prior working experience in non-profit organization an advantage.
• Ability and comfortable to work with Excel, especially pivot table.
• Ability to interact and communicate with people effectively (internal and external) over the telephone.
• High standard of numeracy skills in accurately entering and recording financial data.
• 100% accuracy on compliance with all donor and donation data and processes.
• Able to operate in team and work independently with minimal supervision.
• Ability to deal with confidential information sensitively and appropriately.
• Meticulous, detailed and to meet deadlines in a timely manner.
• Preferably Salesforce Competent.
• Microsoft Office Competent, particularly excel and pivot table to prepare monthly statistics report on fundraising progress.

About Us
We are all about embracing the new. If you are looking for a fun and dynamic career, if you are passionate and love a fun-filled work environment, if you embrace challenges and are always thinking on your feet, then you’re the one we are looking for.

Why Join Us?
Now, we are going to tell you why you should be a part of this ever-growing company. Some of the perks include an easily accessible office, flexible working hours, tons of retail, furniture and F&B discounts, as well as a fun and dynamic working culture that redefine a 9-6 job.

Purchasing

• Check and process Purchase Order (PO) based on sales order.

• Track orders and ensure timely delivery of goods, receiving, and invoicing.

• Checking supplier’s invoices with supporting documents such as PO & Delivery Orders (DO).

• Assist and support to spear head on all cost saving, reduction program and activities.

• Liaise and negotiate with vendors on required products/ services for the best price and payment terms.

• Compare and evaluate pricing proposals from vendors.

• Responsible for verification of discrepancies supplier’s invoice & DO with PO

• Follow up & ensure Credit Note (CN) has been received for goods returned or over billed.

• Verify and track total monthly purchase invoice in system.

• Proper scanning and keeping of documentation in the share drives.

• Keep track on the vendor’s contract terms.

Inventory

• Work closely with warehouse team on maintaining the stock list – identify the stocks and SB items

• Ensure loan inventory and SB items are monitored and actioned weekly.

• Check and create pre-order list and ensure that the sales team is aware on the available stocks in warehouse.

• Lead the preparation on stock take exercise and prepare the necessary steps before conducting stock take.

• Work with the store manager and marketing teams for any promotions (sales mechanics).

• Liaise with the store manager on monthly buy calendar based on brand product launch, new brand set-ups in the store.

• Work with the customer service team on customers’ return before submitting claims with vendors. To prepare replacement orders for customers (if any).

Logistic
• Monitor shipment and update the Costing & Purchasing and sales team for any incoming
shipments and/ or delays.
• Prepare and send tally sheet to warehouse team 1 week before shipment arrival.
• Report to HQ (vendor) for any discrepancy and damages.
• Liaise with HQ (vendor) shipping team for any shipments related queries and action to take.

Delivery to customer
• Monitor deliveries and returns from the warehouse and delivery teams.
• Ensure that all the DO are scanned in the shared drives by the warehouse team.
• Verify the invoices (delivery team) charges before submitting to the finance team to process.

Pricing and Promotions
• Follow the price calculation, and update brand retail selling price based on price list.
• Review the brand price factor and cost price yearly.
• Work with the store manager and marketing teams on product launch, brand trainings and sales mechanics.

Reports
• Weekly payment (Invoices)
• Weekly brand sales and sell-through
• Weekly and monthly brand buy review
• Monthly shipping tracking
• Monthly margin review

Job Scope

Reporting to Deputy HOD Operations, you are expected to identify areas of improvements in these programmes, implements quality control measures and develops information materials for distribution to clients and volunteers, at HQ and on-site.

Main Job Role:

1. Plan and develop Tri Love Elderly (TLE) Programmes and Operations
2. New TLE Programme Development (involving volunteers) on site
3. Community Outreach and Engagement
4. Stakeholder Relationship (Internal and External)

Key duties and responsibilities:

• Manage the day to day Tri Love Elderly (TLE) programme operations at the assigned work site and ensure that it runs smoothly and efficiently
• To plan and develop the Tri Love Elderly (TLE) operations of daily programmes and ad hoc activities such as excursion, visit to nursing homes etc.
• To develop new TLE programme and activities and coordinate the deployment of volunteers to support programme operations on site
• To collaborate with external agencies and work partners for community outreach and engagement activities
• To participate in and support cross-department events such as volunteer appreciation, fundraising events etc.

Pre-requisites:

General:

1. O/A Levels or Diploma or Degree holders in any discipline
2. Effectively bilingual (English and Chinese)
3. Good communicator
4. Flexible and adaptable to change
5. Team player

Technical

1. Proficient in Microsoft Office
2. Possess 2-3 years’ work experience in social services or customer service

The Office of Campus Housing (OCH) serves to make NTU, the university with the best-in-class campus for learning, working, and living. OCH has a mission to provide optimal on-campus living environment for students and faculty to excel in learning, research, teaching and other NTU related work. It is responsible for student and faculty housing on campus, the sports and recreational facilities, and its related services.

We are looking for individuals who have a strong passion for delivering exceptional service to residents of the University’s student and faculty housing, and athletes and users of sports & recreation facilities on campus. 

The role provides the successful candidate with the opportunity to develop, contribute and grow oneself holistically across areas of excellence in customer relationship management or other leadership positions within the Department.

If you have a degree with more than 3 years of general working experience, you may be the one whom we are looking for.  Having an experience in hospitality sector, especially hotel, hostel or related industry would be advantageous for this role.

The incumbent is required to:

• Manage OCH intranet and internet website, which includes working closely with stakeholders to ensure that website content is accurate and up-to-date at all times, consistent with NTU’s and OCH’s branding and messaging, and user experience is continually improved and refined.

• Manage office administration to ensure the smooth and efficient operations of OCH, which entails creating and maintaining an organised and efficient office environment so that workflows, processes, and systems are structured and optimised to achieve effectiveness and productivity. It includes monitoring and updating all administrative recordings (e.g., office assets and phone lines), office supplies and equipment (and initiating procurement as needed).

• Support the hiring and onboarding of new staff (including Temps and Student Assistants), including all logistical requirements and setup, and OCH internal communications.

• Plan, coordinate and organise OCH events such as engagement sessions, team bonding, learning journeys and training sessions.

• Assume the role of wellbeing ambassador in OCH, with responsibilities including coordinating and sending congratulatory and condolences messages and gifts to OCH staff.

• Plan, and organise senior and middle management meetings (e.g., MT and EMT meetings respectively), including organising agenda, setup of meeting and note-taking at meetings.

• Provide comprehensive administrative and secretariat support to OCH senior officers, including tracking action items and tasks assigned during senior and middle management meetings, drafting document and presentation slides, performing research and analysis for strategic projects, as well as managing calendars, organising and scheduling meetings and appointments for OCH senior officers.

Requirements

• A degree in any discipline

• 3 years of working experience is preferred

• Work experience in hospitality sector, especially hotel, hostel or related industry would be advantageous

• ​Good interpersonal skills

• Excellent written and verbal communication skills

• Proficient in MS Office Applications (Word, PowerPoint, Excel, Access etc.)

• Resourceful, strong problem-solving skills and ability to manage deliverables under tight timelines.

• Ability to adapt and use of enterprise IT systems

Job Description

• Candidate with Diploma/Advanced/Higher/Graduate Diploma in Property Development/Real Estate Management or equivalent
• Candidate with relevant working experience in the related field are also welcome to apply

Requirement

• Required Skill(s): Minimum 1 years of Facility or Property Management experience, Knowledge in BMSM Act & regulation and Possess good interpersonal& supervisory skill

If you aspire to be part of our dynamic team, please email us your detailed resume indicating current and expected salaries via the APPLY NOW button below.

We regret that only shortlisted candidates will be notified.

Thank you for applying.

Role Overview

OrangeTee is undergoing an exciting transformation as we embark on team expansion and rejuvenate our strategic approach. Positioned as a market leader, we are actively seeking a dynamic Marketing Executive to join our innovative Marketing & Media team.

In this pivotal role, the ideal candidate will be a self-motivated individual eager to contribute and grow within a collaborative team. Reporting to the Marketing Manager, the Marketing Executive will play a key role in shaping and executing comprehensive marketing strategies, overseeing campaigns, and analysing performance metrics.

Key Responsibilities:

Social Media Marketing

• Assist in the strategic management of social media platforms, including TikTok, Instagram, Facebook, LinkedIn, and Youtube.
• Be involved in the process end-to-end, encompassing content creation, scheduling, community management, and performance tracking.
• Act as an in-house visual content creator, using photography and videos as necessary for compelling social media content.

Digital Marketing

• Implement and optimise paid advertising campaigns on platforms such as Google Ads and Meta.
• Collaborate with the Creative team to articulate briefs for producing compelling collaterals that resonate with our target audience.
• Craft engaging and relevant copy, adhering to the Brand’s distinctive tone of voice.
• Monitor and optimise campaigns to ensure predefined objectives are achieved.

Email Marketing

• Spearhead the development and execution of targeted email campaigns, fostering audience engagement.
• Maintain and organise an updated email database.
• Undertake additional tasks and duties as assigned, contributing to the holistic success of the marketing initiatives.

Qualifications and Attributes:

• Bachelor’s degree in Marketing, Business, or a related field.
• Proven experience in digital or social media marketing.
• Strong proficiency in written communication and copywriting.
• Up-to-date with the latest social media platforms and trends.
• Ability to collaborate effectively with cross-functional teams.
• Detail-oriented, with a keen eye for visual aesthetics.
• Self-starter with a proactive approach to learning and thinking outside of the box.

If you are a dynamic marketing professional looking to be part of a transformative journey at OrangeTee, we encourage you to apply and bring your creativity, skills, and passion to our forward-thinking team.

JOB DESCRIPTION

• Maintaining the purchasing policy and ensuring that all purchases adhere to it.
• Liaison with other departments, particularly the Tender, Engineering, Project, Finance, QA/QC and Tender departments.
• Support Tender department to obtain quotations (RFQs) during tender stage.
• During the project execution, send out the RFQs to new Vendors to obtain better pricing
• Prepares Commercial Bid Evaluation.
• To meet targeted cost savings of the projects.
• Handling Contract Negotiation with Vendors.
• Assess Vendor performance based on quality, cost and reliability.
• Maintaining positive relationships with Vendors.
• Ensure all logistics processes compliance with company policy.
• Support the Project Management Team (PMT) on all logistics issues.
• Liaison with Client’s Logistics department, understand the requirement, to ensure smooth accomplishment of projects.
• Create a plan or time-table for the movement of material to meet project schedule.
• Liaison with Vendors on the shipping information and tracking the progress of deliverables.
• To work with QA/QC department and PMT to ensure Vendor’s carries out the proper packing that meet Client’s requirement.
• To check the submission from the Vendor and get clearance from the Client prior the shipment.
• Obtain more quotations when necessary for major shipment.
• Responsible for the issuance of shipping document (Packing List, Delivery Order, Commercial Invoice, Custom Certificate and Certificate of Origin).
• Coordinate with the warehouse on all crating and packing of materials.
• To teach / provide guidance to storeman.
• Arrange the transportation of purchased materials, conduct receiving activities, including storage of goods.
• Matching of Invoices (Forwarders / Courier).
• To keep records of stock level if there is any.

Job Description

*Must know how to do full set of accounts*

• Ensure timely, accurate month-end closing and financial reporting.
• Responsible for preparation and closing of monthly and annual financial statements.
• Responsible for accounting processes and tasks.
• Coordinate and liaise with internal parties to support intercompany activities.
• Support forecasting and budgeting exercise as per corporate guidelines.
• Coordinate and liaise with external parties like external auditors, tax agents, corporate secretarial agents, local tax, and government authorities where required.
• Support and ensure compliance with all finance filing requirements, tax filing requirement, audits, procedures, and forms both statutory and internal.
• Assist in new processes and system implementation when required.
• Plan and control the company’s cash flow, funding, and budget allocation.
• Ensuring all accounting systems, practices, controls, and procedures are fully compliance with company policy.
• Establish effective internal control procedures to improve accounting and reporting systems.

Job Requirements

• Minimum 3 years of experience in accountancy.
• Diploma/Degree in relevant field.
• Efficient in Microsoft Excel, Word etc.

You will be hired under the subsidiary of Wee Hur Holdings Ltd

Grounded in a talent-centric mindset, Maker Lab is a marketing agency designed to build decentralised technology-led agency teams, rooted in collaboration with clients from the ground up. Maker Lab’s cross-functional teams of multidisciplinary specialists are embedded into client teams across digital marketing competencies — from measurement & analytics to content production.

Marketing Analyst

This role will support our client, one of the most prominent Technology players globally, in delivering and unlocking insights about their leading e-commerce and hardware business across owned and operated channels and making that information internally accessible in a valuable and compliant manner. Your knowledge of e-commerce, communication skills, and analytical abilities will play a key part in shaping how new and existing businesses grow!

You’re a data-driven storyteller and marketer! You have an excellent eye for details and anticipate how decisions are made. You don’t stop with numbers and graphs but can translate numbers into actionable business insights and recommendations. You can captivate a range of multi-level stakeholders to bring positive shifts in understanding how users engage with the e-commerce site and carve out visions for growth. 

This role will allow you to work cross-functionally with our client’s broader sales, marketing, global analytics and support teams to help you gain the necessary insights to provide the elemental analysis for the projects and campaigns. You’ll be constantly exposed to new ideas and frameworks while you work on different projects alongside your team, challenging you to always stay at the top of your game! 

Role:

• Responsible for reporting and data analysis for business-as-usual and specific campaigns/features for D2C channel in APAC
• Build and maintain the data pipelines for marketing infrastructure to assure 100% data accuracy 
• Build dashboards for strategic business areas to monitor progress and performance while tracking macro-trends & competitive trends in e-commerce in the region 
• Build and maintain  processes/tools to automate and for easy accessibility of data when required 
• Assist the team with the experimentation marketing analytics design. campaign measurement and the implementation of A/B testing for the region
• Over time, beyond data and insights, you’re expected to support formulating brand, product, communications, language, creative and messaging suggestions, objectives and strategies. 
• Handle ad hoc data requests and analysis requests
• Driven by an entrepreneurial environment, taking advantage of new technologies and data sources to create unique and exciting ways to understand users in e-commerce

You:

• BA/BS degree. In place of a degree, relevant skills or equivalent experience
• 4+ years of data analytics experience in a sales or marketing function for an e-commerce or technology company
• Passionate about all things data, and ability to digest complex data and storytelling
• Organise data findings and synthesise them with business results to form high-level business recommendations
• Skills in Python and SQL are highly desirable for the role in addition to other analytics tools
• An understanding of SEO, SEM, and sales funnel metrics is advantageous
• Knowledge of web and app attribution is a strong plus
• Knowledge of Google Data Studio and Excel Pivot table is a plus
• Exceptional verbal and written English communications and presentations skills and, ideally, fluent in another Asian language to support the projects spanning across JAPAC

Please note: due to the high volume of applications, only successful candidates will be contacted with a follow-up introduction email.  If you do not receive an email from Maker Lab, your application has been unsuccessful this time around. Look out for future roles! By submitting your application, you consent to the collection, use and disclosure of your data by the Maker Lab team for the purposes of your application. Where your application contains personal data of third parties, you confirm that you have obtained all necessary consents to provide the Maker Lab team with such personal data and that we may collect, use and/or disclose such data in accordance with the Personal Data Protection Act 2012.

• Permanent position with variable bonus
• Candidates with no experience are welcome
• Opportunities to travel abroad for business purposes
• Effectively bilingual in English and Mandarin due to business needs. Other spoken language is an added advantage

Roles & Responsibilities:

• Handle existing customers’ account and look for new customers
• Handling enquiry, negotiating price, preparing quotation, order and delivery
• Support distributors in market development, products knowledge and commercial requirement
• To review the distributor’s performance periodically and make recommendations for sales improvements and distributors’ motivation
• Participate or visit trade fairs worldwide
• Identifying & generating new business opportunities within assigned territory
• Visit clients of existing markets and potential customers in new market
• Working closely with IP Lawyer and Clients for taking action against infringer of company’s trademarks and products
• Perform any other duties or ad hoc projects assigned

• Degree Holder in Marketing / Business
• Travelling required
• Resourceful, meticulous and independent
• Energetic with high level of initiative and dedication
• Possess good communication and strong analytical skills
• Effectively bilingual in English and Mandarin. Other spoken language is an added advantage

Kindly note that only shortlisted candidates will be notified.

Triton AI Pte Ltd

Registration Number: R23118389

EA: 21C0661

• Permanent position
• Variable bonus
• Opportunities to travel abroad for business purposes

Job Description:

• · Develop and implement creative and engaging social media strategies for platforms such as Instagram, tiktok and facebook to increase brand awareness and drive customer engagement.
• · Manage the creative copies of our paid digital ads campaigns, including Instagram Ads, Facebook Ads, to increase website traffic and conversions.
• · Monitor, track, analyze and report on performance on social media platforms and make recommendation for improvement.
• · Manage the end-to-end video production of content from capturing footage to editing, This includes planning, scripting, filming, editing, and posting content.
• · Ensure brand consistency across all digital touchpoints
• · Keep up-to-date with current trends, pop culture, and the digital media landscape to ensure our content is relevant and engaging.

Requirement:

• · Minimum 2-3 years of experience in developing and executing content and creative strategy.
• · Proven experience as a Social Media Content Creator or in a similar role, with a portfolio showcasing creative content creation and execution skills.
• · Experience in content management and development for digital platforms such as Instagram, Facebook and TikTok.
• · Proficient in Adobe Creative Suite (ai, psd, ae, indd, etc)
• · Strong understanding of social media platforms, social media management tools, algorithms, and trends
• · Ability in analyzing data to optimize content performance across the platforms, and ensuring it is align to the business objectives.
• · Ability to stay up-to-date with current trends, pop culture, and the digital media landscape
• · Good team player with excellent interpersonal skills
• · Strong multitasking and analytical skills.

Details

· Onsite role based in Singapore

· Flexi-time arrangement

Job Description

• Implementation of store strategy of Yamaha Asia Pacific Division for group companies (Required communication languages: Japanese and English)
• Implementation of branding measures throughout ASEAN.
• Implementation of Digital marketing strategy and support for group companies in ASEAN.
• Promotion of music school business across ASEAN (instructor training, operational framework design support, student recruitment advertisement).
• Design, implement, user training and utilization of an effective CRM system for each region.

Job Requirements:

• Minimum bachelor degree.
• Possess JLPT N2 & above to communicate with native Japanese colleagues in Head Office and other group companies.
• Possess at least 3 years of working experience in music industry.
• Possess the knowledge of digital marketing and working experience
• Possess at least 3 years of utilizing CRM systems.
• Ability to analyse digital marketing advertisement.
• Good communication and interpersonal skills.

What will you be doing?

• Conceptualise, organise and execute PR and social media marketing campaigns to drive sales and engagement.
• Work closely with internal and external stakeholders to develop narratives and content across various social media platforms.
• Research and develop engaging content on localised topics related to private credit.
• Monitor, track and report on industry trends/ news/ opportunities that the company can harness to increase brand awareness.
• Analyse marketing campaign results and effectiveness and propose solutions to optimise these initiatives.

What are we looking for?

• Recent graduates or students currently pursuing a business, marketing or communications degree.
• Excellent command of written and spoken English.
• Self motivated individual with a positive attitude and growth mindset.
• Ability to absorb information and ideas and then convert them into concise informative content.
• In-depth knowledge and understanding of social media management tools

Job Summary:

• Industry: Facility Management
• Location: Buona Vista
• Working hours: Monday to Friday, 9 am to 6 pm

Job Responsibilities:

• To handle important FM engineering management in the data centre.
• To be responsible for all Planned Preventive Maintenance (PPM) activities
• To manage support fire protection and suppression system, electrical system, water detection system, DCIM, ACMV, genset, etc.
• To be responsible for all security systems, CCTV and card access.
• To handle asset management for DC.
• To manage annual building power shutdown.
• To manage DC shutdown script and ensure all testing and maintenance are conducted orderly.
• To be the first line of escalation point 24x7 under MSL for all critical alarms and equipment
• To manage and raise incident reports.
• To manage lifecycle replacement/sustainment plan to mitigate any risk or breakdown.
• To support and execute all DC projects, including but not limited to delivering and ensuring that all incident reports are recorded.
• To raise, review, and approve all work orders, risk assessments, and method statements
• To follow up and submit quotations for any break-fix and enhancement works.
• To ensure licence renewal
• To be the liaising point with building management for building infra-supporting MSL.
• To support all site work requests when called upon

Job Requirements:

• Candidate must possess at least NITEC/Higher Nitec/Diploma in Engineering/Building
• Candidate must have relevant Data Center Environment experience
• Candidate must be able to start work immediately

By submitting an application or your resume, you are deemed to have consented to Elitez Pte Ltd collecting, using and disclosing your personal data for the purposes stated in our privacy notice (www.elitez.asia/privacy-policy/). You acknowledge that you have read, understood, and agree with the terms in our privacy notice.

We regret that only shortlisted candidates will be notified.

Registration No: R23113834

• 12-month contract (convertible) with completion bonus
• Hybrid
• With SAP experience added advantage

Job Responsibilities:

• Communicate with customers to solve collection issues and gain payment commitments, while building rapport and a positive relationship with global strategic account.
• Check stopped orders report on a daily basis for the assigned region and/or product line. Review the overdue status and risk development of the customer before releasing the order.
• Conduct customer review of the new and existing customers and recommend credit lines according to the global credit policy.
• Work with cash applications team and customer service team to research and resolve short payments/non-payment disputes.
• Attend periodic collection meeting and coordinate closely with regional finance and commercial team to address any escalated collection matter.
• Inform manager of potential problems in the credit review process or collection process and make recommendations for process improvement.
• Perform AR reporting on overdue balances and top accounts as per request from business units.
• Perform other duties and responsibilities as assigned.
• Perform intercompany confirmation at month-end closing.
• Perform other duties and responsibilities as assigned.

• Diploma/Degree in any field
• Min 1 years related commercial collections experience
• Proficient in V-lookup
• Demonstrate clear understanding of basic accounting principles, general ledger, credit practices and collection procedures
• Experience with ERP system - SAP is a plus

Kindly note that only shortlisted candidates will be notified.

Triton AI Pte Ltd

Registration Number: R23118389

EA: 21C0661

• Completion bonus
• Chances to convert/ renew depending on company headcount
• Hybrid

This role will report to the Customer Service Team Leader.

As a Customer Resolution Executive, you will be the go-to person for our offshore Customer Service Officers. You will be involved in assisting the Customer Service Team Leader in managing day-to-day operations of the contact center - provide insights, advice and approvals to technical cases escalated by our customer service officers and take over any complex cases and complaints as a level 2 support staff. This role requires you to have a strong interest in consumer electronic products and keeping up-to-trend with the technologies. Your main goal will be to ensure customer satisfaction and provide a positive experience with our brand.

Job Descriptions:

1. Provide timely, accurate and quality responses to complex cases, complaints and VIP customers via various contact points such as Emails, Live Chats and Phone Line
2. As the 2nd level support, review escalated cases and provide advice to frontline agents
3. Build sustainable relationships and act as the liaison between customer service department and various BUs such as technical team, operations team, etc.
4. Resolve customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution and customer satisfaction
5. Identify emerging issue with products and provide insights to Team Leader early through data collection and an 'eye for details'
6. Audit works submitted by agents to ensure data integrity and accuracy
7. Analyze customer data and feedback to identify trends and opportunities for improvements. Work with Team Leader to design and implement changes

• Diploma from a recognised institution

• Fluent, professional English, ability to speak another local language (Tamil, Malay, Chinese) will be favourable.
• Previous experience working in a contact center (technical support and e-commerce will be an advantage)
• Basic understanding on consumer electronics and smart appliances such as monitors, smart TVs, etc
• Strong interest in consumer electronics and technology
• Think big - make decision based on risk assessment and proper judgement
• Be a self-starter and always seeks to improve yourself - dare to step outside of your comfort zone
• Data driven - you will be required to generate data, structure them and provide insights

• Annual outpatient benefit (Includes dental and optical benefits)
• Birthday leave
• Health insurance
• Performance bonus
• Annual increment
• Free flow snacks and Bubble Tea Friday!

The position is responsible for supervising the overall culinary operation and hygiene standards of the assigned outlet and to maintain high standards of quality of food offering. Main responsibilities will include, but are not limited to, maximising revenue, achieving targets such as P&L budget and forecast, adhering to HACCP standards, food quality and guest satisfaction.

Primary Responsibilities

Food Quality

• Responsible for the quality of all food served throughout the Chinese restaurant and Chinese banquet and ensures that the food presented to guests is consistently of high quality standards.
• Responsible for the planning, co-ordination and supervision of all menu implementations.
• Constantly be alert on freshness, presentations and temperature of food served.
• Creates and develops menus, new dishes and recipes by keeping up with the latest market trends and guests’ requests, aligned with budgeted food costs.
• Supervises all food tasting sessions.
• To be profitable and cost conscious and needs to be responsible for the daily requisitioning of all perishable and non-perishable food items.
• Constantly finds ways to further improve the food cost through strategic purchasing and working process, without negatively affecting pre- determined quality standards.
• Be responsible and accountable for the overall food cost as well as non-food costs such as kitchen supplies, energy costs, utensils and operating guest supplies.
• Controls and ensures that expenses/purchases/requisitions are within budget limits and maintains food gross profit set by the hotel.
• Ensures food portioning, serving, requisitions/receiving from stores is properly controlled/minimised wastage, in line with Standard Operating Procedures.
• Demonstrates management abilities and knowledge relating to budget matters such as Labor Costs, Training Expenses, Operating Equipment and Food Cost etc.

Hygiene And Sanitation

• Ensures a professional running of his/her kitchens and an agreed quality, hygiene and other standards are kept or surpassed at all times in line HACCP and local authorities standards.
• Communication of local requirements, food sanitation laws, safety regulations and other to all staff.
• Ensures the grooming and hygiene practices of colleagues are in line with Raffles Hotel Singapore and National Environment Agency (NEA) standards.
• Conducts weekly kitchen walk-through and ensures that the kitchen sanitation and Engineering maintenance and standards are met as well as to take action if required.
• Ensures that the open kitchen is well organised and presentable at any given time.
• To be careful in preventing the usage of spoiled or contaminated products in any phrase of food preparation. Colleagues who are ill or suffering from an infection should be not involved in the preparation or handling of food.

Management And Leadership Of The Culinary Team

• Provides leadership, training and supervision on all production in the kitchens and oversees the quality as well as timely distribution of the food product originating from the kitchen.
• Influences the skills, knowledge, attitude, communications and team spirit of his/her assigned kitchen.
• Constantly strives to improve kitchen operating procedures.
• Proposes and initiates when approved, new services and products for our guests.
• Ensures disciplinary and grievance procedures are properly adhered to and followed.
• Be aware of and complies with all legislation affecting the operation, including licensing regulations, health regulations and fire and safety regulations.
• Ensures that positive working relations with other departments are fostered giving cooperation at all times.
• Fosters positive thinking and motivation by giving active assistance and advises on more effective ways of running the kitchens.
• Supervises the work of the colleagues and viewed as approachable, fair when dealing with all the Chefs on all culinary matters at all times.
• Assigns in detail specific duties to all colleagues, instructs them in their work and communicates with Executive Chef on all aspects of the kitchen management.
• Liaises with all departments to ensure a correct and professional operation is conducted and ensures all colleagues are on time at all times and that proper disciplinary action is taken when the policies of the culinary division are not followed.
• Coordinates all outlet functions with the Executive Chef, Event Executives and Chef-In-Charge to ensure maximum efficiency and use of facilities, food and colleagues’ productivity.
• Ensures smooth and effective communication among the kitchens and with other departments.
• Compiles weekly colleagues’ schedule and submit to Chef’s Office by 12pm every Thursday for approval.
• Evaluates the performance of the kitchen colleagues and give Executive Chef any recommendations for promotions or other actions.
• Works with the Talent and Culture department on hiring of colleagues, ensuring that proper follow-up is done, through the entire recruitment process.
• Attends daily meetings at 10am and all other meetings, which fall under his/her jurisdiction, follows directives given and advises Executive Chef on topics of importance.
• Ensures that daily line-up is conducted within respective outlet.
• Ensures that all deadlines are met.
• Monitors and schedules annual leave in a timely and effective manner, with the best intent of outlet/colleagues.

Training, Learning And Development Of Culinary Team

• Stream lines all training requirements and coordinates all arrangements for proper execution of instructions.
• Conducts training regularly for colleagues to develop their skills/new menu items. Records and submits monthly On-the-Job Training hours to Chef’s Office before the 15th of each month.
• Guides the departmental orientation for new hires.
• Ensures that colleagues are aware of hotel rules and regulations.
• Ensures that colleagues are trained on fire and safety, emergency procedures and hygiene.

Other Responsibilities

• Builds guest loyalty and to develop a professional relationship with local guests and regular patrons.
• Continually improves product, presentation, delivery of experience and obtains feedback from guest and patrons.
• Handles customer comments and complaints and takes swift corrective action after consultation with the department head concerned.
• Performs any other reasonable duties as required by the department head from time to time.
• To uphold Accor values of Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect, when undertaking any tasks and in any internal and external interactions.
• Follows sustainable procedures and practices that supports ‘Planet 21’ initiatives (Accor’s Corporate Social Responsibility program).
• Performs any other duties and responsibilities that may be assigned.