Lighthouse Logistics Pte Ltd is a local Logistics Solutions Provider, encompassing Project Logistics, Contract Logistics & Freight Forwarding.

The company is now expanding its Commercial Team.

We are looking for a passionate and results-oriented Sales Manager to drive revenue. This pure hunter role is responsible for generating leads, making sales calls, developing and meeting sales targets.

To be successful as a Sales Manager, you should be an inspired self-starter and able to develop and drive sales growth. Ultimately, a top-notch Sales Manager should be able to build rapport with customers, close sales and be the conduit to internal customers.

Project Logistics

Sales Executive / Sales Manager (Project Logistics)

Roles & Responsibilities

• Develop, cultivate and maintain a sales funnel.
• Establish and achieve Sales Target and Revenue growth through developing new customers.
• Build and maintain strong working relationships with internal and external customers, enhancing customer satisfaction.
• Participate in identifying corporate sales planning and strategies.
• Preparation and submission of proposals to customers.
• Respond and follow-up on customers’ enquiries and requests.
• Communicate customer expectations internally and with vendors.
• Provide timely and accurate information on industry or customers’ intelligence.
• Collate and submit sales reports and analysis – monthly, quarterly and annually reviews.
• Develop strong customer relationships through regular visits or timely response to their queries.
• Responsible for developing and identifying new customers and growth areas
• Ensure customers pay within their credit terms.
• Other ad hoc duties as assigned by management.

Person Specifications

• Diploma/Degree in Sales or any other discipline relevant to the supply chain or logistics industry.
• Working experience in logistics or supply chain in a freight forwarding. environment will determine the designation. Candidates serving the Oil & Gas industry will have an advantage.
• Good presentation and communication skills.
• Possesses good Excel (intermediate and above) and Powerpoint skills.
• Result-oriented, sales focused, process driven, task manager, organizer and planner, customer orientated with good interpersonal skills are the key success factors in this position.
• Good sales track record.
• Hands on operational person who will get involved in operations especially during onboarding of new customers.
• Independent, self-motivated team player.

Additional Notes

The right candidate will be able to hit the ground running and immediately start opening doors with a short / mid / long term strategy that ensures consistent development in line with the operational capabilities of the business.

The right candidate will want to continually grow opportunities to be recognized as a Key Player in the Company.

COMPANY DESCRIPTION

THKMC was incorporated on 13 October 2011 as a charity to provide multiple social and welfare services to the community at large, and achieved an Institute of Public Character (IPC) status on 18 November 2011. THKMC is the charitable arm of Thye Hua Kwan Moral Society, which lives by the mission To Serve Mankind to help anyone who needs help regardless of their race, religion, colour, language, creed and culture. THKMC today serves more than 70,000 beneficiaries through more than 70 programmes across five Services, which include Disability, Early Intervention for Children, Family, Seniors Community, and Therapy.

RESPONSIBILITIES

We are seeking an experienced IT Project Management Executive to join our Digital Innovation and Technology (DIT) team. The ideal candidate will be responsible for managing and executing IT projects from initiation to completion, ensuring that they are delivered on time, within scope, and within budget. The IT Project Executive will work closely with cross-functional teams to define project requirements, develop project plans, allocate resources, track progress, and communicate with stakeholders

Responsibilities:

1. Lead and manage IT projects through the entire project lifecycle, including planning, execution, monitoring, and closure.
2. Define project scope, objectives, deliverables, and timelines in collaboration with stakeholders.
3. Develop detailed project plans, schedules, and budgets to effectively manage resources and mitigate risks.
4. Coordinate and allocate resources, including team members, vendors, and equipment, to ensure successful project execution.
5. Monitor project progress, track milestones, and manage changes to scope, schedule, and budget as necessary.
6. Identify and mitigate project risks and issues to minimize disruptions and delays.
7. Communicate project status, updates, and key decisions to stakeholders, including executives, sponsors, and team members.
8. Foster collaboration and teamwork among cross-functional teams to achieve project goals and deliverables.
9. Conduct post-project reviews and evaluations to identify lessons learned and opportunities for improvement.
10. Stay current with industry trends, best practices, and emerging technologies in project management and IT.
11. Support Project Manager in governance of project management framework through audits.

• Bachelor's degree in Computer Science, Information Technology, Business Administration, or related field.
• Proven experience as an IT Project Lead, or similar role.
• Strong understanding of project management methodologies, tools, and techniques.
• Strong leadership, communication, and interpersonal skills.
• Ability to effectively manage multiple projects simultaneously in a fast-paced environment.
• Strong problem-solving and decision-making abilities.
• Experience with business process modelling, industry methods for process improvement, organizational design, or performance optimization in healthcare or social services related business is an added advantage.
• Good knowledge of Microsoft products (MS Dynamics 365, Teams, SharePoint, MS 365 Enterprise Productivity Tools) and Cloud Services (Azure and AWS) is an added advantage.
• Project Management Professional (PMP), Certification in IT Project Management (CITPM) or other relevant certifications are a plus.
• Analytical mind, able to see the interconnections between system solutions and business needs.
• Systematic approach in handling ambiguous or complex issues, and actively discusses owns perspectives to arrive at effective and usable solutions.

Responsibilities

• Support enrolment growth initiatives
• Education advisory discussion with students, parents and school stakeholders advising on our portfolio of products
• Development and implementation of sales and marketing plan to meet or exceed the sale goals
• Manage relationships with key stakeholders for markets that come under your target
• Strong business sense and industry expertise
• Analyse statistic, identify trend and prepare sales report for submission to top management

Requirement

• Relevant Diploma qualification(s) and/or proven marketing and sales experience
• Sales force experience desirable
• Proficient with MS Office applications
• Goal driven and able to meet targets
• Familiar with Social Media Platforms
• Fluent in both written and spoken English and Mandarin language to liaise with Chinese speaking counterparts.
• High communication skills
• Able to learn new things and work independently
• Responsible, enthusiasm towards the company, Integrity

Lead marketing consultants to Domino’s international Master Franchisees to influence strong marketing strategies in all markets to grow and protect the brand while providing brand guardrails and principles. Team responsibility is at market/master franchisee level not at store level and therefore must have experience setting strategies, building plans, and ensuring execution while working and influencing at a C-suite level. This individual will report to the VP of International Marketing.

Educating

Leads, educates, and foster long term development of marketing consultants to:

• Educate and consult markets on creating comprehensive marketing strategies based on the “Domino’s way” of doing marketing with a long-term growth in mind.
• Educate markets on the use of the Domino’s Brand Book, focusing strongly on the Global Brand Positioning with the intention to drive brand consistency across the world.
• Educate the master franchisees to make disciplined marketing decisions based on data, facts, and consumer research. Involve A+I (Analytics and Insights) as needed.
• Provide access to tools, frameworks and resources and educate markets on tools such as but not limited to pricing, brand positioning, product development and menu optimization, occasion-based channel strategies, communication and media selection and allocation (digital and non-digital).
• Team members will support markets in the creation of a comprehensive marketing strategy tied to DPI brand principles.

Consulting

Leads the consultation of key DPI accounts with the support of the regional marketing team while:

• Consult markets on key topics such as pricing, brand positioning, menu management, product development, menu optimization, communication and media selection and allocation (digital and non-digital). Involve the international digital team as needed.
• Ensure marketing strategy is connected to business strategy and that investments are prioritized accordingly
• Drive increased effectiveness and consistencies of franchisee marketing programs across the region by consulting on the design and optimization of their campaign, advertising, and media strategy.
• Consult with markets in tracking KPIs for critical metrics based on global benchmarks and suggests ways to reach said KPIs  
• Consult with Master Franchisees on a robust e-commerce plan, including but not limited to optimization of owned e-commerce platforms (OLO, mobile, app), performance media (display, affiliate, paid social, SEM, and others), and image-driving media (owned, display, social, etc.) working closely with the digital team.
• Demonstrate marketing leadership skills with franchisee marketing teams and wider business.
• Lead discussions with the master franchisees to set up the long-term vision of the business to ensure profitable growth.

Building

Provide guidance and feedback as well as work alongside the regional marketing team and the marketing services team to build tools, case studies, principles, and guidelines to better consult markets.

• Solicit and manage collection, analysis and communication of case studies related to calendar management, advertising, and NAF (national advertising fund) spend.
• Regularly assess market performance to ensure key consulting topics are prioritized.
• Ensure that the Domino’s brand is positioned in a clear, consistent, and concise manner in international markets, while allowing for initiative and entrepreneurial freedom tie to the local consumer needs and wants.
• Contribute to strategic global projects by providing thought leadership and consulting

Facilitating

• Facilitate the creation of tools and content for the marketing consultants to strongly execute their objectives on a daily basis.

• Facilitate the discussion of priorities and objectives with Business Directors and RVPs aligning on key priorities and work collaboratively with other COEs.

• Facilitate conversations and discussions not only with the master franchisees’ marketing teams but also the C-suite team.

• Monitor execution of said plan and share best practice from the Domino’s ecosystem, the category and other categories
• Team member will not execute on behalf of the markets and will not manage vendors on their behalf.

Collaboration

• Embrace the DPI engagement model by preparing and leading discussions during internal planning sessions and market-facing business reviews.
• Partner closely with A&I and Digital counterparts to ensure wholistic consulting solutions.
• Share market knowledge and learning with cross-functional counterparts as lead marketing experts and master franchisee thought leaders.
• Ensure that marketing solutions do not create undue stress on other business lines.
• Be the “voice of the consumer” in discussions with other departments as well as master franchisees.

Develops Talent & Teams

• Recruit a strong team capable of meeting business objectives.
• Develop professional and beneficial relationships with peers in other areas of the organization.
• Ensure development of International Marketing team and applicable Team Members to grow talent, upscale capabilities, and improve results in markets
• Creates action plan and provide constructive feedback to develop Team Members through Individual development plans.
• Conduct semi-annual APA with direct reports and ensure down-line APA’s are being conducted to standard.
• Provide appropriate levels of Team Member recognition, engagement, and motivation.
• Responsible for selection and employment decisions related to direct reports.

Job Overview

As App Marketing expert, you will play a crucial role in driving user acquisition, engagement, and retention to ensure the success and growth of client’s eCommerce app in the region. The ideal candidate possesses a blend of strategic thinking, creativity, and analytical skills to navigate the dynamic landscape of mobile app marketing.

Core Responsibilities:

• App Strategy Development: Formulate comprehensive marketing strategies to drive app downloads, user acquisition, and revenue growth.
• User Acquisition: Plan and execute user acquisition campaigns across various digital channels, including social media, SEM, app stores, and other relevant platforms.
• Campaign Optimization: Help local SEA markets achieve their App sales targets through strong guidance & governance.
• App Analytics: Utilize analytics tools to track and measure the performance of App marketing campaigns.
• Collaboration:  Collaborate with regional & local teams developing strategic and tactical app marketing guides & playbooks for the achievement of business goals.

Job specific Knowledge & Skills

• Strong hands-on knowledge of MMPs like AppsFlyer, Adjust, Singular, Google Firebase, Branch, Kochava etc.
• Proven experience in mobile app marketing with a track record of successful campaigns.
• Prior experience of running app re-targeting campaigns with strong familiarity with mobile app attribution, app user journey & app-events for App conversions tracking.
• Excellent understanding of digital eco-system, with deep understanding of ad platforms (including but not limited to Meta Ads, Twitter Ads, DV360, Google Display Ads) and activation expertise in above platforms.
• Knowledge of app campaign set up on social media platforms, including campaign creation, targeting options, budget optimization, and performance analysis.
• Proficiency in using App analytics tools specific to social media platforms (e.g., Facebook Insights, Twitter Analytics, Instagram Insights) and third-party analytics tools (e.g., Google Analytics) to gather and interpret data.
• Strong analytical skills to interpret social media metrics and KPIs.

General Management Knowledge & Skills

• Able to understand legal and compliance issues related to social media marketing, including data privacy, copyright, and advertising regulations.
• Collaborate effectively with teams across departments, such as planning, local market campaign teams, to ensure integrated and cohesive strategies.
• Provide effective leadership to the performance strategies, fostering a positive and collaborative work environment.
• Strong communication skills to convey app media strategies, objectives, and results to both internal stakeholders and external audiences.

We are hiring for a client-facing role with integrated buying, planning and activation capabilities, covering all analog & digital channels including programmatic & biddable platforms. This role opens up your world to the beauty of media in the advertising world. You will pick up skills on how to creatively integrate both traditional and digital elements into the overall media mix of advertising campaigns while managing the day-to-day planning, buying, implementation, optimization and reporting requirements to meet client objectives.

If you are known to be meticulous, strong with numbers and curious about the media world, we want to talk to you!

Expectations of a Media Executive:

1. Planning 

• Partner your Planner to develop media plans with clear rationalization, channel recommendations and prepare the detailed media flow plan
• Liaise with media owners for proposals
• Engage clients and creative agencies on day to day operations, competitive tracking & reviews, media trend updates and various campaign reports on local/regional levels

2. Buying  

• Negotiation with media owners for better rates and value adds
• Booking of ads and setup of digital ads– both managed service and self-service
• Prepare Copy Instructions/material specs, liaise with media vendors & creative agencies for material submission 
• Digital ad operations (campaign set up on self-serve platforms, tagging of ads and client’s site, ensure ads are properly served and tags are firing) 
• Monitor ads during campaign period, weekly digital reporting, end of campaign reporting and reconciliation of final costs for finance billings 
• Competitive monitoring for offline media (ADEX) and digital media tracking 

People are the heart of everything we do. We created an investment platform used by hundreds of thousands of clients across countries who invest a significant part of their savings. We wish to help our clients reach their financial goals through superior medium to long-term returns. To achieve that, StashAway needs to attract, retain, and develop the best talent available, and this is why our culture is important and comes before anything else. We prioritise business in this order: people first, product second, and business results third.

As our People & Culture Executive for the Group, you will play a pivotal role in shaping StashAway’s culture, nurturing our talent, and driving our mission forward. This is a new role, and you will report to the HR Business Partner.

What your portfolio looks like

• Independently manage SG office operations, facilities and resources 
• Provide comprehensive People & Culture support for Singapore.
• Assist with the performance management initiatives (e.g., 360-degree feedback survey).
• Assist with the learning and development programmes and channels to facilitate employees’ growth and capability building.
• Execute employee engagement programmes in SG and assist with company wide events to facilitate commitment from employees to organisational values, mission, and objectives.
• Facilitate onboarding programmes to enable the integration and engagement of new joiners into StashAway.
• Have HR business partnering conversations, strengthen employee relations and keep the group posted on the pulse in the office.

What makes you thrive in this role

• You enjoy designing and executing programmes and are looking for ways to increase engagement.
• You are regularly recognised for your attention to detail and consider anything less than 100% accurate to be unacceptable.
• You thrive in a fast-paced environment and are not afraid to collaborate with others to ensure prioritisation of work is understood and well communicated.
• You prefer to have a lot of different things going on at one time, and context-switching doesn't slow you down.
• You are interested in building broad People & Culture expertise and are intellectually curious about how it intersects with and enables the business.

• Ideally you have at least 2 years of experience in human resources, people operations, or internal engagement and communication.

• Experiencing managing and prioritising multiple to-dos, projects, and stakeholder relationships in a proactive, professional, and confidential manner.
• Solid experience managing internal events, developing thoughtful communication for employees, and being a culture carrier within the organisation.
• Outstanding attention to detail, accuracy, and follow-through.
• Ability to execute a diverse set of tasks with a high level of excellence and urgency.
• Exceptional verbal and written communication skills, strong interpersonal skills with the ability to effectively communicate with senior leadership.
• Passion for people and being part of a highly engaged team.
• Last but not least, a strong passion for what StashAway does.

Employee financial and physical well-being

• Compensation package: You will receive a competitive total compensation package that includes employee stock options if you are a full-time employee.
• Personalised insurance and comprehensive health coverage: Full or partial subsidy of your personal hospitalisation and surgical insurance premium and access to panel outpatient GP, specialist, dental, wellness, and health screening partners.
• Management fee discount: You will receive an employee discount on your asset management fees when you invest with StashAway.

Flexible work arrangements and policies

• Work-from-home policy: You may choose to work from home or the office depending on what works best for you and your team.
• Work-from-anywhere policy: You may request to work remotely for up to eight weeks in another country.
• Unlimited paid annual leave: It should be simple for you to decide if you would like to take more or fewer days off. We trust that you are accountable for your work and know best if you need 10 or 30 days of paid annual leave that year.
• Personal work equipment budget: It’s important that you have a workstation that’s optimal for you wherever you are.

Learning and development opportunities

• You will be given an annual Learning and Development budget to help you continuously learn in your pursuit of your professional and personal development. You may use the budget for resources and tools that may help you perform better at work.

Team bonding budget and initiatives

• Quarterly team bonding budget: We encourage you to socialise with colleagues across job functions, departments, and entities to know them better as individuals beyond what they professionally do.
• Annual off-sites (Oct): Each off-site gathers all employees for a full day of company-wide team bonding activities and challenges

We are looking for an experienced, service-driven leader to fill the role of Management Executive for our establishments. This role requires the individual to take control of the daily service operations, from its people to the surroundings, taking into meticulous consideration the operational needs of the establishment. Familiarity with back-end service operations, grievance procedures and training plans is critical in surpassing the industry service standards.

You’ll be-in charge of:

• Assisting the Managers in the daily F&B operations; ensure the quality and consistency of all products meet desired standards.
• Managing stocks and inventories
• Building and maintaining guest relationships
• Attending to any feedback or complaints from guests
• Maintaining a good housekeeping regime and report any defects in furniture, fixtures and equipment
• Participating in and lead training sessions, briefings and team meetings
• Managing assigned sections to provide an awesome service experience for customers

We are looking for someone who is:

• Highly motivated individual with a positive attitude
• Excellent on communication and interpersonal skills
• Experienced working in a similar capacity
• Able to multi-task and work in a high volume atmosphere

Assist and support management and the leadership team with handling and resolving Human Resources issues. Assist employees with internal and external transfer requests and procedures. Monitor and assist managers/supervisors with hiring processes and issues. Create and maintain new hire and personnel files and enter them into Human Resources Information Systems. Assist with orientation of new employees. Monitor all hiring and recruitment processes for compliance with all local laws and company policies and standards. Ensure accurate maintenance of all employee records and files. Support processing and maintenance of payroll records in accordance with policies and procedures, as necessary. Inform Human Resources management of issues related to employee relations within the division or property. Create and maintain filing systems. Generate Human Resources data reports as necessary. Serve as Human Resources subject matter expert and participate on project teams. Train new hires on Human Resources processes, programs, policies, information systems, etc.

Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

This position reports to Learning & Programme Manager, Certification Programmes.

KEY RESPONSIBILITIES

(A) Course Administration:

· Provide support for course development, enhancement and management, including preparation and procurement of materials, scheduling, course registrations and enrolments

· Coordinate and prepare logistics for learning activities, including venue and facilities setup, catering, etc.

· Provide other administrative support, including procurement, preparation of reports, etc.

(B) Learner Management:

· Manage learner records and database processes.

· Manage course registrations and enrolments.

· Assist in the orientation and onboarding of learners.

· Dealing with learner enquiries.

· Collect feedback from learners.

(C) Administration of Learning Management System (LMS):

· Administer user accounts on the LMS.

· Upload and distribute course materials through the LMS.

· Monitor learner progress and prepare learning progress reports.

· Liaise with LMS vendors/suppliers for support.

(D) Course Funding Administration:

· Prepare necessary documentation and execute processes to support Skillsfuture Singapore course funding applications and disbursement and any other subsidy schemes.

KEY SPECIFICATION

· Minimum diploma with at least 3 years’ relevant working experience.

· Prior experience in educational administration, programme coordination, or a related field, preferably in a higher education or adult learner setting

· Experience with using and administering learning management systems would be an advantage.

· Prior experience with Skillsfuture Singapore funding administration would be an advantage.

· Able to build positive and productive relationships with colleagues and other stakeholders.

· Good interpersonal, writing, communication and presentation skills.

· Meticulous, resourceful and organised.

· Able to work confidently with members of the Judiciary and legal community

· Proficient in Microsoft Office applications, particularly Microsoft Word, Excel, PowerPoint and Teams.

Responsibilities:

• Continually meeting or exceeding sales quotas.

• Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.

• Monitoring the performance of the sales team.

• Ensuring that the store is clean and well-maintained at all times.

• Building and maintaining good working relationships with customers.

• Identifying opportunities and strategies to increase sales.

• Regularly attending sales meetings and training sessions.

• Ensuring that the store is adequately stocked with company products.

Requirements:

• Proven experience in sales and customer service.

• Proficient in all Microsoft Office applications.

• The ability to work in a fast-paced environment.

• Excellent problem-solving skills.

• Strong management and leadership skills.

• Effective communication skills.

• Exceptional customer service skills.

Analyse sales and profit performance and make recommendations for improvement.

- Assist OM and DH in all outlet administration matters, including arranging for staff interviews.

- Coordination of new outlet renovation works.

- Coordination of existing outlets operation matters, including rostering and personnel matters.

- Assist to prepare training materials for outlet staff training.

- Checking of staff attendance sheets.

- Prepare computation for profit sharing and estimated profit and loss reports.

- Any other outlet projects as may be assigned.

- Checking of daily sales reports.

- Preparation of all operational and personnel reports, including posters, price lists, and POS.

- Assist in marketing collaterals and festive celebrations.

• Assist the Banquet Operations Manager in supervising and overseeing the administration of the Banquet Events
• Evaluate the operations and procedures and suggest improvements to the Banquet Operations Manager.
• Assign responsibilities to subordinates and offer assistance during busy periods.
• Hold departmental meetings and conduct daily briefings.
• Adhere to all house rules, regulations and Hotel policies.
• Anticipate the volume of business, taking into consideration the occupancy of the Hotel, the holidays, the weather, the activities in the Hotel, and the community in general.
• Attend F&B meetings.
• Assist the Banquet Operations Manager to analyse revenue and cost reports to be used for the preparation of a realistic annual budget.
• Analyse monthly Profit and Loss statements to ascertain that all costs are in line.
• Assist the Banquet Operations Manager to enforce all pre-check and check control procedures.
• Ensure that no reusable beverage is wasted.
• Monitor the quality and quantity of all food and beverage items served.

Only shortlisted candidates will be contacted.

Think you are up to the challenge of redefining and enhancing customer experiences? More than customer service, customer experience is all the ways a customer interacts with your brand. Be a game changer in healthcare today.

Smilepoint is a progressive dental healthcare group in central Singapore with the flagship practice at Holland Village.

Operations

To run healthcare service operations

Lead front office team to improve internal processes and customer experience

Patient Experience

Propose improvements & innovation in design for service operations

Customer experience mapping

Team Management

Conduct staff training for new and existing staff

Assist in HR processes – recruitment, on boarding

Performance management

Requirements:

Diploma or Degree in Hospitality / Customer experience

Strong organizational skills with a problem-solving attitude

Excellent written and verbal communication skills

An excellent competitive salary and benefits package is available to the right candidate.

The Programme Executive, Japanese Section is responsible for the planning and effective delivery of Japanese programmes (including Aquatics, Sports & Recreation, Camps) for the Japanese community in Singapore.

The incumbent is also expected to work with local staff to serve and build community aiming at social impact with children, youth, families and seniors.

Responsibilities:

· Plans, executes and implements sports and wellness outreach programme for Japanese programme children

· Ability to improve Japanese programme enrolment, publicity and quality

· Ability to develop and evaluate programmes (curriculum, lesson plans, etc.) for smooth running and sustainability

· Assists in evaluating programme quality and impact

· Hands-on support for smooth running of programmes

· Collaborates and works with local section in outreach programmes to local community

· Able to retain current members and growth of new membership

· Handles all feedback raised by parents or participants in a prompt and professional manner

· Works with the network of relationships with the local Japanese community, including schools, churches, embassy, and corporations

· Recruits and trains instructors and volunteers in programme running, safety issues, class management and conflict resolution.

Requirements:

· Degree in Sports / Physical Education / Outdoor Education

· Minimum 3 years of relevant working experience

· Passion in people-centred work through Japanese and related programmes

· Ability to translate and analyze goals and objectives into operational and team plans

· Ability to manage budget with accountability

· Project Management skills: ability to lead, organize and coordinate projects

· Experience and knowledge of physical education, membership, family, youth and children programmes

A. Job Summary

You will report to the Finance Manager. You will be responsible for monitoring Caregivers Alliance Limited's (CAL) income and expenses to create and evaluate financial reports. Your role involves preparing invoices & budget and liaising with auditors. You will also support the management of accounting activities, bank reconciliations, payable and receivable accounts. These efforts contribute to CAL’s ability to deliver on our vision and mission to reach more caregivers.

B. Job Duties

• Support implementation of financial policies to guarantee operational efficiencies
• Assist in preparation and planning of budget
• Handling full set of accounts including billing, payments, AR and AP management
• Support month-end reconciliations and reporting
• Perform periodic financial analysis to detect and resolve issues
• Process AP and expense claims
• Respond and resolve queries on donation and payment matters
• Update donation database
• Handle statutory tax compliance matters and queries from IRAS
• Manage payroll
• Assist to coordinate with auditors, banks, government authorities, and ensure conformance to all statutory requirements
• Assist in general administrative and management support work
• Perform other related functions that may be assigned

C. Requirements

• Bachelor of Commerce or Accountancy/ Diploma in Accounting/ Other Accounting qualifications
• Minimum 1-2 years of relevant working experience, preferably with full set accounting. Experience in the social service sector and/or basic understanding of local statutory requirements and charity accounting is also preferred
• Good understanding of principles of accounting, as well as knowledge in reporting and financial processes
• Meticulous, responsible, and independent
• Possesses positive work attitude, is proactive and eager to learn
• Strong problem solving, organizational and analytical skills
• Excellent interpersonal skills, proficient in written and verbal English
• Proficient in Microsoft Office Suite
• Proficiency in QuickBooks will be an advantage

WHAT’S THE JOB?

The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. As a Guest Experience Executive, you will not only be the person they rely on to handle transactions, taking care of the Guest Experience Ambassador, offer local insights and anticipate every detail of a friction-free experience. You will also create the warm atmosphere that makes our guests feel at home in any location.

Your day-to-day

• Be the warm welcome that kicks off a memorable guest experience
• Multi-Faceted Duties - Trained to be able to carry out multiple roles within the hotel such as Front Desk, Club InterContinental and Concierge
• Front Desk – Delivery of efficient check-in and check-out procedures as per Standard Operating Procedures with True Hospitality and genuine interest in our Guests. Handle cash and credit card transactions. Take and manage guest bookings, up-selling opportunities and sharing of experiences to enrich their stay experiences.
• Conducts shift briefings to ensure hotel activities, events and operational requirements are known on the day’s schedule. Attends Group Pre-conference with Operational and Sales Leads, manage group room allocations, handles group arrivals and departures in the absence of Rooms Controller. Check, responds/action all emails in a professional and timely manner in the absence of Rooms Controller. Handles IHG Rewards Club and non-members’ room allocation, ensures rooms are assigned according to preferences in the absence of Rooms Controller
• Communicates closely and regularly with Housekeeping Coordinator on room status; Arrange/prepare site inspection rooms for Sales & Marketing on a daily basis and coordinates with Engineering and Housekeeping on PMM (Preventive Maintenance) daily on the blocking and releasing after completion in the absence of Rooms Controller.
• Club InterContinental - Assists in delivering the Club InterContinental stay and dining experience with the guidance of Club InterContinental Manager.
• Working Better Together with Culinary team in ensuring that Club InterContinental dining experiences are delivered as per Brand standards.
• Uniformed Services – Working Better Together with Uniformed Services Team in providing guests with prompt service, professional attention and personal recognition with excellent local knowledge. Provide information pertaining to all hotel services, local places of interests, restaurants, doctors, sightseeing tours and any other information likely to be of the interest to guests
• Elevating Guest Experience – Deliver our Loyalty Experience by acknowledging our IHG Reward Club and InterContinental Ambassadors; tailoring our Club InterContinental guests experience in person, emails, or on the phone. Stay one step ahead of guests’ needs – record and act on preferences, handle messages, requests, questions and concerns proactively. Be a trusted contact for all guests.
• Assist Guests with all requests; from accommodation billing to local knowledge, and basic problem handling to take care of their stay
• Driving Results – Supports Department in delivering to departmental targets of upselling revenue and Loyalty enrolment. Delivers genuine guest experiences with True Hospitality.
• Leading Others – Supervises and directs Guest Experience Ambassadors. Reports to Duty Manager and supports other departments at peak periods. Cooperate and communicates with other hotel departments as required.
• Develops and oversees Guest Experience Associates, mentors and coaches Associates functionally.
• Upholding of safety and security of our Guests and Colleagues at the Workplace in line with Hotel’s Emergency Response procedures and security guidelines.

What we need from you

• Communication skills - guests will need to come to you with concerns as well as compliments, so you’ll be easy to talk to
• Your problem-solving skills will turn issues into opportunities so every guest leaves with great memories
• Fluency in the local language - extra language skills would be great, but not essential
• Literate and tech-savvy – you will need a good grasp of reading, writing, basic maths and computers
• Basic Front Office Opera PMS knowledge
• Flexibility – night at times, weekend and holiday shifts are all part of the job
• You will have a tertiary or a diploma qualification. A college or university degree would be a bonus, but not essential
• Experience - You have spent at least two years in a front desk or guest service supervisory position
• Strength - sometimes you will need to lift, push and pull big objects up to 50lbs (23 kg). This can involve bending and kneeling

Job Summary:

We are seeking a Marketing Manager to help our marketing efforts and drive the positioning and messaging of our products. The successful candidate will develop and implement marketing strategies, oversee product launches, help enhance brand awareness, and manage online and social content. The role requires a strategic thinker with a very hands-on approach, capable of translating product details into compelling narratives that resonate with our target audience.

Key Responsibilities:

Marketing Strategy:

• Develop and execute marketing strategies to enhance brand visibility and market share.
• Oversee the implementation of marketing campaigns, evaluating their success and making necessary adjustments for optimization.
• Help prepare presentations, collateral marketing materials, sign & logos, etc for Company marketing purposes
• Assist in designing and managing trade show booth marketing materials

Product Marketing:

• Craft compelling messaging and positioning for our products.
• Assist with product launches and collaborate with cross-functional teams to ensure successful execution.
• Conduct market research and competitor analysis to identify trends and opportunities.
• Develop high-quality content, including blog and social posts, white-papers, and case studies, to drive engagement and lead generation.
• Manage online presence, including website updates and social media platforms, to ensure consistent and impactful brand representation.

Performance Analysis:

• Monitor, analyze, and report on the performance of marketing initiatives to assess ROI and effectiveness.
• Utilize data-driven insights to inform decision-making and strategy refinement.
• Work closely with sales, product, and customer success teams to align marketing strategies with business objectives.
• Engage with partners, customers, and industry influencers to amplify brand presence and build relationships.

• Bachelor’s degree in Marketing, Business, or related field; 
• Strong interest in marketing, preferably in the technology, identity management or gaming industry.
• Experience in developing and implementing effective online marketing strategies.
• Strong understanding of market dynamics and the ability to translate complex product information into compelling narratives.
• Excellent communication, presentation, and interpersonal skills.
• Proficient in marketing automation tools and data analytics.

Remuneration:

• Competitive start-up compensation, health insurance and company ESOP

Inspiring Work Environment:

• A collaborative, inclusive, and supportive work culture lead by founders with experience managing teams from global firms
• The chance to contribute to meaningful initiatives focused on enhancing online experiences for the younger demographic.
• Work directly with the founders to create meaningful impact, quickly

Professional Development:

• Gain practical experience in the startup and technology fields
• Opportunities for fast learning and career growth in a dynamic and evolving sector.
• Exposure to a variety of marketing challenges in the technology and gaming industry.
• Mentorship and guidance from industry leading lawyers and safety practitioners in the data privacy, trust & safety and legal fields. 

Grounded in a talent-centric mindset, Maker Lab is a marketing agency designed to build decentralised technology-led agency teams, rooted in collaboration with clients from the ground up. Maker Lab’s cross-functional teams of multidisciplinary specialists are embedded into client teams across digital marketing competencies — from measurement & analytics to content production.

Growth Marketing Manager (Singapore)

12 months fixed term contract

As the Growth Marketing Manager, you'll work with the APAC division of one of the largest video-sharing platforms with a growing community of video creators and consumers. Your work is instrumental in identifying opportunities to develop the Creator Community in the region and will result in more Creators considering video-sharing as a platform for growing their audience and expressing their creativity. 

You’re someone with an experimentation mindset and will be leading growth marketing initiatives to accelerate creator growth and retention in key markets. Working closely with product marketing managers, data scientists, strategists and experts, you will be evolving our approaches and providing growth hacks and solutions to transform the business.

Role:

• Develop acquisition and retention strategies to drive product adoption and growth via our own and operated platforms (e.g. in-app notifications, email)
• Analyse marketing and product funnels to identify opportunities and build audience segmentation to drive step-changes in creator and revenue growth.
• Define marketing channel mix and use lifecycle marketing principles to create personalised and engaging experiences for creators. 
• Design and execute campaign strategy by working closely with agency partners and internal stakeholders to develop creatives and content. 
• Generate and structure plans to execute projects, manage project priorities and allocation of resources within the project. 
• Monitor and analyse key metrics and KPIs for growth and lifecycle marketing campaigns, such as product adoption rate, open rate, click-through rate, conversion rate, retention rate, churn rate, etc.
• Collaborate with global, regional, local and cross-functional teams to design growth experiments and A/B testing initiatives, leveraging user feedback and behavioural data to inform iterative improvements and optimise the product-market fit. 

• Stay informed about, communicate, and apply new or current trends and best practices in digital marketing and analytics.

You:

• Bachelor's degree or above, 5+ years of professional experience with at least 2-3 years of experience in growth, performance or lifecycle marketing strategy. 
• Two+ years of experience in the technology industry or a deep understanding of the technological landscape is a nice to have but not an imperative. 
• Strong understanding of growth concepts, user journey optimisation and experimentation frameworks with hands-on experience in developing marketing campaigns based on personas and segmentation cohorts
• Creative expertise, understanding of creative strategy and production process
• Understand the attribution of marketing data (e.g. multi-touch attribution, cannibalisation optimisation, marginal efficiency, etc.)
• Experience with marketing automation and CRM platforms, a deep understanding of marketing measurement and revenue models (e.g. LTV, ROI etc.)  is a nice to have but not an imperative for this role. 
• Passion for the web video/video-sharing ecosystem and digital culture. Understand video-sharing platforms its creators and identify opportunities to celebrate the creator community.
• Strong project management, ability to work across project teams on several projects at once, and previous experience working with agencies
• Sensitive to data with strong analytical skills, maintains curiosity and self-motivation, excellent communication skills, ability to cope with work pressure, have top-level awareness and ability to pinpoint and overcome challenges.
• Exceptional verbal and written English communication and presentation skills and, ideally, fluent in another Asian language to support the projects across JAPAC.

Please note: due to the high volume of applications, only successful candidates will be contacted with a follow-up introduction email.  If you do not receive an email from Maker Lab, your application has been unsuccessful this time around. Look out for future roles! By submitting your application, you consent to the collection, use and disclosure of your data by the Maker Lab team for the purposes of your application. Where your application contains personal data of third parties, you confirm that you have obtained all necessary consents to provide the Maker Lab team with such personal data and that we may collect, use and/or disclose such data in accordance with the Personal Data Protection Act 2012.!

River Valley Road

5-days work week

Job Scope:

Adminstration - to provide day to day office administrative support

Accounts - responsible for maintaining full set of accounts, generating reports to management

Requirements - a good team player, good attitude, independent, responsible and able to work independently with minimum supervision

• Leads strategic planning and collaborates with all hotel profit generation teams to actively seek opportunities to drive incremental profit for Rooms, Restaurants, Spas, and other revenue streams. ​

• Leverages Revenue Management analytics, technologies, processes, tools, and training programs to optimize hotel profits.​

• Creates short- and long-term forecasts, that yield the best decisions on pricing and yielding tactics for 2030 rooms, 12 F&B outlets and 10KSQM Convention center ​

• Actively participates in ownership conversations and presentations.​

• Monitors relevant economic, market, and competitive set indicators to derive insight-led profit generation strategies​

• Maintains relationships with local market competitors to keep informed of trends and news. ​

• Motivate, lead, coach and manage all aspects of team members’ performance towards achieving exceptional guest service and employee satisfaction results.​

Position Summary

Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft.

Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

Job Responsibilities

1. Sourcing of products requested by all user departments and obtaining competitive quotes.

2. Preparing a comparative analysis of supplier’s quotes in a comparison summary.

3. Responsible for purchasing duties such as generating Purchase Orders, creation of article codes and updating of quotations for food and non-food items.

4. Generate and process purchase order timely.

5. Follow up closely on the status of product delivery to ensure smooth operation support.

6. Follow up with Suppliers if there is any discrepancy between the Purchase Order and physical delivery on pricing, quantity or quality.

7. Work closely with respective departments on their purchasing needs.

8. Maintain purchasing records filing system and ensure that records are up to date.

9. Arrange for product demo, food-tasting and yield test.

10. Update the Purchasing Manager and relevant departments with information on new products/prices.

11. Assist in physical inventory for all operating equipment in circulation and in-store when required.

12. Perform any assignment given by the Purchasing Manager from time to time.

Education & Work Experience

1. Possesses minimum GCE ‘A’ or ‘O’ Level.

2. Minimum 3 years working experience in Purchasing.

3. Good negotiation and interpersonal skills.

4. Well-versed in F&B and non-food products knowledge.

5. Good knowledge of vendor sourcing and a good understanding of supply chain procedures.

6. Self-motivated and able to work with minimal supervision in a dynamic environment.

Role: Project Executive / Coordinator

Work Location: Near Jurong East MRT Station

Working Days: Monday to Friday

Responsibilities:

• Responsible for providing administrative / coordination support to the assigned management staff / project teams, tasks include scheduling of meetings, minutes writing, follow-ups, reports generation and submission Responsible for the ordering and issuance / inventory stock control of office stationeries and supplies
• Responsible for the onboarding and termination process of new or resigning staff
• Organise department / cross team events and functions
• Any other ad-hoc tasks assigned from time to time

Requirement:

• Diploma / Degree in Business Administration or related field of study
• Excellent Coordination and Interpersonal skills
• Willing to commit 3 months with option to extend for another 3 months

To apply, please Whatsapp to +65 8915 7155 or email to [email protected]

OneLink HR Consultancy Pte Ltd / Tay Yeow Ling

EA Lic: 13C6505 / EA Reg. No. R1328207

At Ryde Technologies, we believe in sustainable traveling. So we’re here to make the daily commute better for all while promoting a green and car-lite society. Being a technology company with mobility at the core of our business, we reimagine the way we move around - where communities are brought closer and traveling is made sustainable.

Ryde started as a ride-sharing platform that matches drivers with riders going the same way to share a ride (RydePool), but we haven’t stopped there. We have established extended product services to include an e-payment platform (RydePay), taxi booking and insurance purchases. We are continuously building features that benefit everyone.

We are looking for an enthusiastic Marketing Associate/Senior Marketing Associate to be a part of our Marketing team. You will contribute to Ryde’s continued growth and success by supporting all marketing activities throughout the organization. Provides support for marketing campaigns, lead generation initiatives, PR and social media activities. Manages online presence development activities to increase brand awareness and market share.

Key Responsibilities:

• Support the marketing team with online and offline marketing activities.
• Develop and implement marketing strategies according to business plans.
• Work with the design team on designing digital media campaigns.
• Analyze reports to determine the efficacy of campaigns.
• Ensure that the brand message is consistent.
• Stay up-to-date with digital media technologies and the latest trends.
• Contribute to public relations and social media efforts, providing project management support to ensure initiatives stay on track.
• Other duties as assigned.

Competencies Required for the Position:

• Strong problem-solving, organizational and analytical skills.
• Excellent oral/written communication skills.
• Strong interpersonal skills, including the ability to work in a cross-functional environment and communicate with all levels of the organization.
• Ability to plan and coordinate multiple projects with varying deadlines.
• Ability to work under pressure.

Education & Skills Requirements:

• Bachelor's degree in Marketing, Journalism or related subjects, or a career path that would indicate success in this role.
• Good understanding of all social media platforms.
• Experience executing paid social media campaigns is a plus.
• Experience in creating and curating content for various blogs/publications.
• Knowledge of video and picture editing software such as Adobe is an advantage

If this position describes you, and you are seeking a fast-paced, positive, and rewarding company culture, please email your updated CV to [email protected]. Kindly note that only shortlisted candidates will be notified.