Responsibilities:

• Serve as the primary HR contact for budgeting.
• Monitor and update manpower readiness.
• Align manpower planning and budgeting with internal and external stakeholders.
• Report manpower issues and gaps to senior management.
• Develop and enforce manpower requisition guidelines and processes.

Manpower Analysis:

• Analyze current manpower and forecast future needs using statistical tools.
• Prepare and present manpower data analysis reports.
• Manage reporting requirements for the function.

HR Planning:

• Calculate manpower productivity indicators (e.g., headcount per beds-in-service, attrition rate).
• Set KPI targets based on trends and track progress.
• Collaborate with Finance on HR budget allocation and expense tracking.

Projects and Other Duties:

• Oversee and report on transition-related HR projects.
• Lead the Manpower Budgeting System Project.
• Develop project timelines and work with stakeholders.
• Supervise and guide the team.
• Participate in additional HR projects as needed.

Requirement:

• Prior Experience in Manpower Planning Management

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Job Description:

The Role

You will drive impact, change and strategy in the performance marketing department. You will be working directly with the CEO and leadership team on highly important projects and leadership initiatives that will have significant impact on OOm’s mission and business objectives.

You should be / have:

● The ability to inspire, mentor, and guide a team towards improving their skills and achieving collective goals

● Proficiency in handling interpersonal conflicts and maintaining a harmonious work environment.

● The ability to delegate tasks effectively while ensuring accountability.

● Passionate about all things digital and forward thinking, always on the lookout for the latest news in the digital space

● Results-oriented & data-driven: Strong analytical skills to assess the team’s performance and derive actionable insights.

● Deep understanding of various digital marketing channels (Esp. Meta, Google & TikTok) and how to use it to achieve maximum ROI

● Excellent verbal and written communication skills

● Capability to present strategies, results, and insights to senior management clearly and confidently.

● Quick thinking and creativity in addressing challenges and obstacles.

Key responsibilities:

● Monitor industry trends and competitor activities, identify opportunities for improvement and innovation and drive adoption of these strategies across the agency, so as to stay ahead of industry changes and enhance our competitive edge.

● Collaborate with senior leadership to define the performance marketing team’s roadmap, and drive action through leaders under you to achieve set goals.

● Cross-functional collaboration to achieve collective goals of the company.

● Lead, mentor, and manage a team of performance marketing executives while identifying and grooming potential leaders

● Foster a collaborative and high-performance culture within the team, encouraging continuous learning and development.

● Design and provide regular trainings for key departments to enhance their skills and knowledge, and to keep abreast of what is happening in the industry

● Implement best practices and standard operating procedures to ensure consistent and high-quality team output and cross-functional collaboration

● Oversee the planning, execution, and optimization of the team’s campaigns, ensuring they meet or exceed targets.

● Continuously evaluate and improve the department’s processes and workflows to increase efficiency and productivity

Our client is a well-established international bank that offers a diverse range of banking services to its clients. The bank is committed to providing excellent customer service and maintaining high standards of professionalism and integrity.

about the job

• Develop and maintain strong relationships with corporate clients involving credit facilities, trade finance, cash management, and other corporate banking services understanding their needs and objectives.
• Identify opportunities to cross-sell and upsell banking products to existing clients, maximising revenue generation.
• Analyse client financials, assess risk, and propose appropriate banking products and services to meet their needs.
• Preparing credit proposals, coordinating with other departments for approvals and undertaking credit monitoring & asset reviews of the portfolio.
• Executing transactions in a timely and efficient manner in line with customer expectations.

skills and experience required

• Bachelor's degree or higher, preferably in Business or a related discipline.
• At least 5 years of experience in corporate banking.
• Strong business acumen and market awareness, with the ability to identify and capitalize on business opportunities.

*We regret to inform you that only shortlisted applicants will be notified*

To apply online please use the 'apply' function, alternatively you may contact Reenie at 6697 7943 / [email protected] for a confidential discussion.

EA: 91C2918 | R2198716

Job Scope:

• Respond promptly and professionally to customer inquiries via phone, email and chat
• Review & standardize all customer service reply to maintain a consistently high quality service standard
• Monitor customer satisfaction level & identify areas for improvement
• Motivate team member to hit KPI
• Brainstorm idea to improve chat quality & customer experience
• Provide training & exam to customer service team
• Co-ordinate with marketing team to bring more new leads
• Roster planning
• Fostering a teamwork culture

Requirement:

• At least a Diploma or Bachelor’s degree in any fields
• Minimum 2-3 years of relevant working experience
• Strong leadership and interpersonal skills with the ability to motivate and inspire team member
• Flexibility to work evenings, weekends, and holidays as required
• Fluent in English

Our client is a well-established international bank and has a strong presence in Asia. They are recruiting for Premier Relationship Managers to expand their business.

about the job

• Contribute to the bottom-line of Premier Banking through the accomplishment of profit and growth targets.
• Manage the relationships with new and existing High Net Worth clients through professional consultative financial analysis.
• Required to execute good customer service while reaching to the database provided by the bank.
• To identify suitable financial solutions offered by the bank to meet client's financial goals.
• Ensuring all transactions are strictly compliant with audit and statutory guidelines

skills and experience required

• Minimum local diploma in any discipline.
• Minimum 2 years of retail banking experience will be advantageous.
• Strong knowledge of investment and insurance products.

*We regret to inform you that only shortlisted applicants will be notified*

To apply online please use the 'apply' function, alternatively you may contact Reenie at 6697 7943 / [email protected] for a confidential discussion.

EA: 91C2918 | R2198716

Our client, a leading bank in Asia, is currently seeking individuals to join their team as Business Development Manager.

about the role

As a Business Development Manager, you will be responsible for:

• Selling a diverse range of banking products and services, catering to the financial requirements of SMEs.
• Identifying and acquiring new borrowing accounts through outreach initiatives and referrals.
• Offering financial solutions to effectively address the needs of SME clients.
• Building strong sales networks with both internal and external business partners, such as Relationship Managers, Property Agents and Brokers.
• Ensuring proper adherence to the Bank's internal policies, business processes, and regulatory requirements while maintaining high standards in advisory procedures and documentation.

skills and experience required

• Minimum diploma in any discipline.
• Minimum 2 years of business banking sales experience will be advantageous.
• Good working attitude, highly motivated and result oriented.

*We regret to inform you that only shortlisted applicants will be notified*

To apply online please use the 'apply' function, alternatively you may contact Reenie at 6697 7943 / [email protected] for a confidential discussion.

EA: 91C2918 | R2198716

Our client is a reputable international bank that offers a wide range of banking products and services to its individual and corporate clients.

about the job

• Assisting RMs with credit and marketing tasks, including account opening, KYC review, financial spreadsheet preparation, data input, monitoring credit conditions, managing loan drawdown/rollover, overseeing post-loan monitoring, handling daily operational and administrative responsibilities.
• Effectively handles client inquiries while overseeing the portfolios of MNCs.
• Assisting with internal reporting and data consolidation.
• Performing any additional ad hoc duties as assigned.

skills and experience required

• Bachelor's degree in Finance / Banking / Business Studies.
• Minimum 1 year of ARM experience in Corporate Banking / Financial Institutions.
• Interest in writing credit papers.

*We regret to inform you that only shortlisted applicants will be notified*

To apply online please use the 'apply' function, alternatively you may contact Reenie at 6697 7943 / [email protected] for a confidential discussion.

EA: 91C2918 | R2198716

Responsibilities

• Manage the full spectrum of employee lifecycle from recruitment and selection, onboarding and offboarding, performance management, employee relations, staff wellness, etc.
• Implement manpower planning and resourcing strategies to identify and hire quality candidates to meet the manpower needs.
• Manage sponsorship and scholarship for nurses, allied health and pharmacists.
• Responsible for budget planning and tracking, manpower billing, verifications and payment.
• Prepare weekly/monthly HR related reports for management and reporting.
• Provide sound HR advice and forward-looking solutions to the Leads and line managers.
• Provide day-to-day performance management guidance to the Leads and line managers that contribute towards a professionally conducted annual Total Performance Management Exercise.
• Work actively with the relevant Centres of Excellence in the review of HR policies, programs and processes.
• Any other duties which may be assigned from time to time.

Requirements

• A good degree, preferably in human resource or business related field.
• At least 5 years of relevant HR working experience. Experience in healthcare will be an added advantage.
• Excellent interpersonal and communications skills.

Interested applicants, please send in your resume to [email protected]

Ivy Yong Shi Mei

R2198995

Recruit Express Pte Ltd 99C4599

• Developing and implementing compensation and benefits programs, policies and procedures, align with company’s overall strategy and objectives
• Conducting market research and analysis periodically to ensure that the compensation and benefits programs are competitive and attractive to existing and potential employees and to ensure competitiveness and compliance with legal requirements.
• Managing employee benefits programs: C&B Managers oversee the design,implementation, and administration of employee benefits such as health insurance, retirement plans, and wellness programs.
• Developing and maintaining job evaluation systems: C&B Managers establish frameworks to evaluate job roles, determine appropriate salary ranges, and ensure internal equity.
• Handling compensation-related issues: C&B Managers handle employee grievances related to compensation, conduct salary negotiations, and resolve disputes
• Supporting annual/ad-hoc salary & benchmarking, allowances and benefit review for multiple entities, including computation of increments and bonuses for different groups of staff and coordinate with the payroll personnel to ensure accurate and timely payments.
• Supporting the team lead in overseeing the administration of employee group insurance schemes and benefits and works with broker / consultant to follow up on insurance renewal matters.
• Provide guidance and support to various stakeholders on all compensation and benefits related matters.
• Communicating with employees: They educate employees about compensation and benefits programs, address inquiries, and provide guidance on policies and procedures.

Requirements

• Possess at least a Bachelors Degree
• At least 3 years of experience as a Manager
• Prior experience in C&B for at least 6-8 years.

For interested candidate, please email your resumes to [email protected]

Denyse Nicole Tan Shuqin (#HDT)

Recruit Express Pte Ltd

CEI No: R1333503

Company EA license : 99C4599

Responsibilities

• Designing marketing campaigns that are able to resonate with the target audience, and are culturally tailored
• Creative, analytical, digital, commercial and administrative responsibilities
• To carry out market research so as to effectively promote products and services
• Partake in creating advertisements, as well as sales and distribution

Qualifications & Requirements

• Graduate of Bachelor’s in Marketing or any related courses
• At least 2 years of relevant experience
• High communication and problem-solving skills
• Creative and results-driven

We are looking for an HR Manager to oversee all aspects of human resources practices and processes. The HR Manager will be the go-to person for all employee-related issues. Main duties involve managing activities such as job design, recruitment, employee relations, performance management, training & development and talent management.

This role is very vital to Initia’s success. People are our most important asset and you’ll be the one to ensure we have a happy and productive workplace where everyone works to realize our established mission and objectives. Promoting corporate values and shaping a positive culture is a vital aspect in the kind of HR Manager we are looking for.

DUTIES & RESPONSIBILITIES:

• Developing the company's HR agenda
• Developing HR strategies, policies and practices
• Structuring compensation and benefit packages
• Developing and creating each position’s KPI and evaluation structure for employee
• Finding suitable government grants for the entire business entity and securing the grants
• Managing, saving, and allocating HR funds with government grants
• Provide input on workforce and succession planning as well as planning of business unit restructuring
• Accomplish and ensure projects tasked by HQ are complete according to schedule
• Handle recruitment and selection process such as posting advertisements, shortlisting and prepare employment contracts
• Ensures legal compliance by monitoring and implementing
• Learning and Development, Planning Training Plan for all staff
• Responsible for ensuring timely and accurate delivery of payroll
• Administrator welfare matters and organizing staff activities
• Driving the performance management programs, identifying talent gaps and develop internal candidate pipelines
• Manage overall end-to-end Payroll
• Providing HR consulting and solutions on HR matters to business units on a daily basis

Responsibilities

• Manage day to day restaurant operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Maintaining market awareness and developing new and innovative processes for more efficient restaurant operations
• Preparing of reports
• Analyze and forecast sales figures to maximize profits

Qualifications & Requirements

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven work experience as Restaurant Manager / Hospitality Manage
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented

Responsibilities

• Assist the restaurant manager in managing day to day restaurant operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Developing new and innovative processes for more efficient restaurant operations

Qualifications & Requirements

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven work experience as Restaurant Manager / Hospitality Manage
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented

Responsibilities:

To maintain a professional, positive and empathetic attitude at all times

Provide professional and excellent customer support, encouraging customers to come back

To satisfactorily respond to customers’ demands and queries with excellence.

To gather and retain customer information

Communicate and coordinate with the team and management to ensure smooth operations

Provides feedback on the efficiency of the operations and customer service process

Qualifications & Requirements

Diploma or Bachelor’s Degree in relevant fields

Professional looking and well-groomed to the standards set

Proficient in customer service and communication skills

Ability to stay calm in any given situation

Possess digital literacy

1-2 years of relevant customer service experience will be a plus

Prior experience in the beauty line preferred

Responsibilities

• Designing marketing campaigns that are able to resonate with the target audience, and are culturally tailored
• Creative, analytical, digital, commercial and administrative responsibilities
• To carry out market research so as to effectively promote products and services
• Partake in creating advertisements, as well as sales and distribution

Qualifications & Requirements

• Graduate of Bachelor’s in Marketing or any related courses
• At least 2 years of relevant experience
• High communication and problem-solving skills
• Creative and results-driven

• Collaborate with relevant department to map out requirements and develop a Manpower Planning Tools that taps on various data sources and planning parameters to optimise manpower.
• Explore feasibility of scaling Institution manpower planning templates across all Job Groups.
• Engage with various stakeholders to gain understanding of operational planning to drive and influence tools adoption.
• Work closely with Workforce Planning committee to familiarize with long-range planning to support cluster’s expansionary demands.
• Familiarize with yearly manpower budgeting process and work closely with team lead to use manpower planning tool as part of annual budgeting process.
• Establish performance indicators, measure and achievement of desired business outcomes, identify improvement opportunities to achieve the desired outcomes.

Interested candidates, do drop me the following:

Tele: @jesswongie

WA 96503173

or email to [email protected]

Jessie Wong Yuan Si

R2197171

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

Responsibilities:

• Involving in both restaurant and salons operations is mandatory
• Manage day to day restaurant & salons operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Maintaining market awareness and developing new and innovative processes for more efficient restaurant operations
• Preparing of reports
• Analyze and forecast sales figures to maximize profits

Qualifications & Requirements

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven work experience as Restaurant Manager / Hospitality Manage
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented
• Proven experience as Head of Operations or equivalent position in a fast moving company
• Posses strong knowledge of beauty and F&B industry 's legal rules and guidelines
• In depth knowledge of diverse business functions and principles (beauty lifestyle especially salon, logistics, supply chain, customer service, etc)
• Working knowledge of data analysis and performance / operation metrics

The Opportunity

• It is an opportunity for an experienced Product Manager to join their team
• Starts off as a 12 month contract

Responsibilities:

The Cash Product Commercialisation Manager will assist the Regional Mid Cap & SME Cash team to drive business growth by commercializing cash products and solutions for our Mid Cap & SME customers:

1. Plan and execute campaigns and experiments to drive customer acquisition and utilisation.

2. Leverage data analytics for leads and analyse results of campaigns and experiments to continuously gain insights and conversion.

3. Develop new product propositions to grow and entrench our position in the accounts and payments space.

4. Provide training and marketing support to implement go-to-market plans and drive product usage.

5. Drive efforts to maximize the use of digital channels for client acquisition, transactions, and ongoing engagements.

6. Work closely with Relationship Managers, Global Transaction Services, Marketing teams to ensure the delivery of business growth targets.

The Talent

• Degree in any relevant field
• Good interpersonal, written and verbal communication skills
• Proficient in Excel and MS Office suite of products.
• Self-motivated, data-driven, able to think systematically and multi-task.
• Able to work in a fast-paced environment.

Next Steps

• Drop your resume and contact us to follow-up, or send your resume to [email protected]
• Email Topic: Apply Product Manager
• Only shortlisted candidates will be contacted

Job Responsibilities

• Collaborate with relevant department to map out requirements and develop a Manpower Planning Tools that taps on various data sources and planning parameters to optimise manpower Estab.
• Explore feasibility of scaling Institution manpower planning templates across all Job Groups.
• Engage with various stakeholders to gain understanding of operational planning to drive and influence tools adoption.
• Work closely with Strategic Workforce Planning (SWP) committee to familiarize with long-range planning to support cluster’s expansionary demands.
• Familiarize with yearly manpower budgeting process and work closely with team lead to use manpower planning tool as part of annual budgeting process.
• Establish performance indicators, measure and achievement of desired business outcomes, identify improvement opportunities to achieve the desired outcomes.

Requirements

• Bachelor’s Degree or Above – Major in a quantitative discipline i.e. Finance, statistics, human resources, economics, or any related discipline.
• Minimum 2 years’ experience in HR function with Manpower Planning experience is preferred.

Interested and qualified candidates, please send in your resume to [email protected]

Ivy Yong Shi Mei

R2198995

Recruit Express Pte Ltd 99C4599

Are you someone who is driven, analytical and well-versed in implementing revenue maximization strategies for a hotel, focusing on occupancy, rate and RevPAR optimization?

Area of focus:

Apply revenue management practice and expanding strategies beyond rooms into catering and food and beverage (F&B) operations, maximize conversions / rates sold for hotel, lead and ensure 100% work accuracy for the reservations team.

Responsibilities/ Duties include (but not limited to):

• Consistently offer professional, friendly and engaging service to guests and business partners
• Meet the demands of a fast-paced environment by using good judgment and the ability to working independently and multi-task
• Prepare/present detailed 6 month forecasts for the business entity, by market segment on a weekly basis, or as required (rooms, catering and F&B)
• Inventory management, rates, all channels of distribution are managed and support the agreed sales strategy
• Ensure that all rate loading and interface are both accurate and timely distributed at all time
• Carry out marketing research and prepare relevant reports monthly/where necessary
• To have strong product knowledge and superior customer service skills
• Ensure effective/time efficient operational approach in the area of responsibilities
• Ensure the revenue management practices follow the procedures and policies
• Ensure reservations team have rate and inventory management knowledge
• Guide and develop all reservations colleague
• Alert departments on the fluctuation of occupancy where need arises.
• Perform Director of Business Development & Strategies’ duties during his/her absence
• Work effectively and co-operatively with all Sales & Marketing team members and other departments in the hotel
• Be on duty on weekends and Public Holidays
• Perform all duties as deemed necessary for the success of the department and our business

We are looking for someone who is:

• Attention to detail
• Strong communication and organizational skills
• Well-versed in Opera system, IDeaS and Microsoft Office applications
• Minimum of 3 years relevant experience in a similar capacity, from a hotel with more than 400 rooms inventory

Employee perks:

• A work culture with high trust and lots of fun
• Meal, transport and mobile allowance
• Laundry benefits
• Flexible benefits
• Birthday leave
• Comprehensive medical coverage & many more!

• Ability to effectively manage relationships with multiple vendors to ensure that Company HRIS meets the organisation needs, stays up-to-date, and performs reliably.
• Ability to manage vendors to mitigate risk, control cost and ensuring vendors comply with Service Level Agreement (SLA)
• Overseeing the end-to-end procurement activities, including putting up approval papers for the appointment of new vendors or/and procurement of new systems.
• Coordinate and plan regular meetings with vendors to ensure deliverables are met.
• Monitor and assess vendor performance to identify areas for improvement and ensure compliance with the SLA/contract terms.
• Working with both internal and external stakeholders to gather and analyse business requirement and drive the planning, development, testing and implementation.
• Identifying opportunities for automation within all aspects of HR processes
• Driving regular review and support implementation of HR system upgrades / patches and new projects when required
• Evaluating and implementing tools to help maintain data integrity.
• Staying updated and abreast on trends in HR technologies
• Participating in and/or leading projects focused on continuous improvement.
• Planning and tracking of HRIS budgets across multiple vendors to support the annual budgeting cycle
• Serve as subject matter expert on system issues and provide recommendations / solutions as required to support the smooth-running of HR operations.
• Ensure the user adoption of the new platform and conduct user training for HR staff / administrator, when required.
• Ensure system/services are in compliance with professional standard, legal and regulatory requirements related to labour law, data protection, recordkeeping and reporting standards.
• Support the review, testing and deployment for new system initiatives / enhancement and changes due to (i) statutory requirements & (ii) process improvements
• Participate in periodic meeting with Vendors to discuss on system-wide changes / enhancements raised by clusters and review the impact all entities hosted in HRIS system.
• Proactively identify new trends and technologies for process enhancement & improve efficiency of HR functions.
• System account management and tracking of all system related cost (i.e., hosting fees, licensing cost). Perform bi-annual audit on system access.
• Ensure proper documentations of all system requirements / changes and integration specifications.
• Review and refine the user access framework to comply with audit/IT security requirement.

Requirements

• Possess Minimum Bachelors Any field
• Prefer someone with in-house HRIS experience using SAP successfactors
• At least 5 years of experience managing a team

For interested candidate, please email your resumes to [email protected]

Denyse Nicole Tan Shuqin (#HDT)

Recruit Express Pte Ltd

CEI No: R1333503

Company EA license : 99C4599

We are looking for an Guest Relations Manager to join our team!

As an Guest Relations Manager, we rely on you to:

• To assist in taking responsibility for all Shangri-La Circle members and VIP guests
• Assist the Front Office Manager to supervise and direct the guest relations team
• Ensure all guests enjoy the best possible hotel experience
• Provide help and assistance to all guests
• Engage with guests and enhance their overall experience with the hotel
• Create an exceptional and memorable experience for all guests

We are looking for someone who:

• Takes pride in being a hotelier
• Loves interacting with guests and customers
• Is a friendly, helpful and trustworthy leader
• Enjoys crafting creative and best-fit solutions
• Preferably has relevant experience with hotel background
• Has strong interpersonal and communication skills

We Offer

• 5-day work week
• Learning and Development opportunities for career development
• Medical and insurance coverage
• Special employee discount within Shangri-La Group
• Duty Meals and shuttle bus provided

If you are the right person, what are you waiting for? Click the apply button now!

HRIS Manager

• Ability to effectively manage relationships with multiple vendors to ensure that HRIS meets the organisation needs, stays up-to-date, and performs reliably.
• Ability to manage vendors to mitigate risk, control cost and ensuring vendors comply with Service Level Agreement (SLA).
• Overseeing the end-to-end procurement activities, including putting up approval papers for the appointment of new vendors or/and procurement of new systems.
• Coordinate and plan regular meetings with vendors to ensure deliverables are met.
• Monitor and assess vendor performance to identify areas for improvement and ensure compliance with the SLA/contract terms.
• Working with both internal and external stakeholders to gather and analyse business requirement and drive the planning, development, testing and implementation.
• Identifying opportunities for automation within all aspects of HR processes
• Driving regular review and support implementation of HR system upgrades / patches and new projects when required
• Evaluating and implementing tools to help maintain data integrity.
• Staying updated and abreast on trends in HR technologies
• Participating in and/or leading projects focused on continuous improvement.
• Planning and tracking of HRIS budgets across multiple vendors to support the annual budgeting cycle
• Serve as subject matter expert on system issues and provide recommendations / solutions as required to support the smooth-running of HR operations.
• Ensure the user adoption of the new platform and conduct user training for HR staff / administrator, when required.
• Ensure system/services are in compliance with professional standard, legal and regulatory requirements related to labour law, data protection, recordkeeping and reporting standards.
• Support the review, testing and deployment for new system initiatives / enhancement and changes due to (i) statutory requirements & (ii) process improvements
• Participate in periodic meeting with Vendors to discuss on system-wide changes / enhancements raised by clusters and review the impact all entities hosted in HRIS system.
• Proactively identify new trends and technologies for process enhancement & improve efficiency of HR functions.
• System account management and tracking of all system related cost (i.e., hosting fees, licensing cost). Perform bi-annual audit on system access.
• Ensure proper documentations of all system requirements / changes and integration specifications.
• Review and refine the user access framework to comply with audit/IT security requirement.

Requirements

• Possess at least a degree in any discipline
• minimally 7 years of experience in a similar capacity is preferred

For interested candidate, please email your resumes to [email protected]

Ivy Yong Shi Mei
R2198995
Recruit Express Pte Ltd 99C4599

Responsibilities:

• To maintain a professional, positive and empathetic attitude at all times
• Provide professional and excellent customer support, encouraging customers to come back
• To satisfactorily respond to customers’ demands and queries with excellence.
• To gather and retain customer information
• Communicate and coordinate with the team and management to ensure smooth operations
• Provides feedback on the efficiency of the operations and customer service process

Qualifications & Requirements

• Diploma or Bachelor’s Degree in relevant fields
• Professional looking and well-groomed to the standards set
• Proficient in customer service and communication skills
• Ability to stay calm in any given situation
• Possess digital literacy
• 1-2 years of relevant customer service experience will be a plus
• Prior experience in the beauty line preferred

Responsibilities

• Assist the restaurant manager in managing day to day restaurant operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Developing new and innovative processes for more efficient restaurant operations

Qualifications & Requirements

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven work experience as Restaurant Manager / Hospitality Manage
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented