As a Senior Marketing Manager at Hubble, you will be instrumental in shaping and executing our marketing strategies to drive growth and enhance our brand presence in the built environment sector. We are looking for a purpose-driven leader who excels in guiding and inspiring a team while focusing on delivering impactful results. In this role, you will lead a talented marketing team, collaborate with key stakeholders, and apply your comprehensive marketing expertise to develop and execute campaigns that deliver increased brand awareness, lead generation, and revenue growth across diverse markets. 

• Create and implement annual marketing plans for focused markets, driving awareness, consideration, and adoption of Hubble’s integrated progress-to-payment platform for developers, main contractors, and subcontractors within the built environment. 
• Lead and inspire the marketing team to achieve strategic goals and drive high performance. Provide guidance, mentorship, and support to team members while fostering a collaborative and results-driven environment. 
• Working across the management team and partner closely with Sales, Customer Success and Product Management teams to deliver high-impact opportunities and drive revenue growth.
• Develop and execute content strategies to engage target audiences across various marketing channels. Build and nurture Hubble’s online community to enhance brand presence and customer engagement. 
• Conduct comprehensive market research and competitive analysis to develop effective go-to-market messaging and strategies. Identify opportunities and anticipate market trends to inform strategic decisions. 
• Oversee and manage digital marketing campaigns, including paid search, social media, email marketing, and content creation. Ensure campaigns are optimized for performance and ROI. 
• Organize and execute events, both online and offline. Lead topic generation, content preparation, speaker coordination, and participant invitations to ensure successful event outcomes.
• Own and manage the marketing budget, including planning, OKR setting, and tracking ROI for all campaigns. Ensure effective allocation of resources to achieve marketing goals. 
• Any other tasks assigned by the CEO.

• More than 8 years of B2B marketing experience with a focus on demand generation, lead generation, and account-based marketing. 
• Proven track record in managing an entire marketing mix and scaling multiple channels. 
• Demonstrated experience in a leadership role, including leading and mentoring a marketing team to achieve high performance.
• Ability to influence senior stakeholders and drive organisational change.
• Strong strategic thinker with excellent problem-solving skills. Detail-oriented with a proactive, flexible, and can-do attitude. 
• Previous experience in a fast moving technology or SaaS company is highly advantageous. 
• Proven track record of achieving exceptional results in digital marketing, with demonstrated experience in executing effective SEM and SEO strategies. 
• Excellent inbound Marketing and Article writing (English) capability. Bilingualism will be a huge bonus.
• Has experience building and developing large online communities.
• Familiar with MarTech platforms such as LinkedIn, Facebook, Strapi, Hubspot, Google Analytics, Ahrefs, Lusha/ZoomInfo, Canva, and Figma. Adventurous with emerging generative AI tools. 

• Hybrid work arrangements
• Engagement
• Leave benefits

• You will be responsible for overall customer wellbeing by monitoring customer health and acting as an escalation point for customer issues. 
• You will produce success and maturity plans, identify expansion opportunities and billable services and manage contract renewals. 
• You have the magic combination of domain expertise, enterprise implementation project management experience, and customer management
• Be customer centric, and own customer relationships from implementation onboarding to continuous productadoption across multiple departments, stakeholders, and business users (including first-level technical support).
• Create, identify and qualify upselling opportunities by maintaining regular contact with customers.
• Dedicated point of contact for product training and platform questions.
• Analyze customer behavior and data to formulate strategic engagement plans.
• Proactive strategic engagement with clients.
• Get customer feedback and feature requests for products to contribute to product development and road map.
• Maintain a high degree of advocacy, management and control.
• Develop strategic growth plans for key accounts in your portfolio.
• Maintain a highly collaborative, positive, & synergistic relationship with the customer and with internal teams to ensure quality solution delivery and support.
• Drive enterprise subscription renewals, growth and expansion bookings.
• Build a high quality "success plan" inclusive of customer objectives, stakeholders, milestones, risks and metrics needed to achieve them.
• Ensure that all issues and incidents are handled and supported in a timely manner

• Minimum 5 years experience in Customer Success & Enterprise Solution delivery roles
• Bachelor's degree
• B2B software experience is preferred / Project Management experience is a plus
• Proven track record of working in a customer facing role, in a fast-paced environment
• Ability to manage influence through persuasion, negotiation, and consensus building
• Strong customer service and troubleshooting/problem solving skills.
• Strong team, networking and relationship building skills.
• Highly organized, collaborative and detailed oriented
• Good communication skills: able to draw analogies, distill complex situations into simple concepts.
• A Strong sense of urgency and prioritization
• Solid presentation skills; ability to present and discuss strategies and technical information in a manner that builds rapport, able to persuades others, and help customers gain understanding

• Hybrid work arrangements
• Engagement
• Leave benefits

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Co-Development Business Unit is looking for Digital Project Manager

Internal Code: A24099

This is a two-year contract role

What will you do?

The scopes of the services include, but are not limited to:

• Lifecycle Management and Policy Compliance: Support project officers in managing IT systems across planning, design, development, deployment, maintenance, and support stages, ensuring adherence to policies.
• Cloud Integration and Service Management: Facilitate system onboarding to cloud platforms, manage service activations and data migration processes, and handle technical feasibility assessments of change requests.
• Testing, Compliance, and Risk Assessment: Oversee User Acceptance Testing (UAT), review security and compliance reports, prepare cybersecurity documentation, and manage third-party risk assessments.
• Vendor and Stakeholder Coordination: Collaborate with vendors to ensure contract compliance, report project progress to managers and stakeholders, and perform ad-hoc administrative tasks
• Support the Board’s project officers to manage the Board’s IT systems over various stages of the system lifecycle, i.e. planning, design, development deployment, maintenance and support, in compliance with the Board’s and Whole of Government policies and procedures.
• Support the Board's Project Officers in reviewing the requirements and tender specifications for new systems proposed by the Board’s user departments to align with the Board’s policies and seeking clearances from the relevant authorities.
• Facilitate system onboarding to various cloud platforms e.g. Government Commercial Cloud (GCC), Government Commercial Cloud Plus (GCC+)
• Raise and manage service activations and requests, and manage data migration processes.
• Oversee User Acceptance Testing (UAT) and project completion.
• Review hardening, VAPT (Vulnerability Assessment and Penetration Testing), and SCR (Security Compliance Review) reports, as well as vendor's risk assessments.
• Prepare and submit the relevant documents for cybersecurity compliance.
• Review vendor reports to ensure compliance with contract requirements and IM8 standards.
• Manage third-party relationships and risk assessments.
• Assess technical feasibility of the change requests and review vendor's proposed scope of work.
• Work closely and report to the Board’s project manager and stakeholders on the project progress, delays and any other matters pertaining to the assigned projects regularly.
• Other assigned ad-hoc or routine project administrative tasks.

What are we looking for?

• Degree in Computer Science, Computer Engineering, Electrical or Electronic Engineering or equivalent
• 3-5 years of experience in digital project management, preferably having gone through at least one (1) full project lifecycle from initiation to closure
• Familiar with deploying and managing cloud hosted systems across the various Cloud Service Providers (CSPs), such as Microsoft Azure, Amazon Web Services.
• Hands-on experience with system functionalities testing, GCC onboarding, data migration processes, and supporting service activations/requests.
• Experience in reviewing security hardening reports, VAPT and SCR reports.
• Below skillsets are an advantage:
• Experience in Operational Technology (OT) and/or Industrial Control Systems (ICS)
• Relevant professional certifications such as Project Management Professional (PMP), Microsoft Azure/AWS/Google Certified Solutions Architect, CompTIA Security+, SANS GIAC Security Essentials (GSEC), (ISC)2 Certified Information Systems Security Professional (CISSP)

What do we offer?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, sex, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

Team Summary

The Asia Pacific regional communications team creates and delivers communication programs that drive Visa’s business growth and advance and protect the company’s reputation. Within this team, the external communication team focuses on communication programs to support the region’s leaders and prominent business functions including Products and Solutions, Innovation, Commercial Money Movement Solutions and Merchant Sales and Acquiring. We work across external, client and employee communication activities to promote Visa’s products and solutions, our work with fintech and big tech partners and Visa’s ongoing strategy to extend our payments network into new areas of opportunity. In close partnership with the business functions, our team defines the company’s positions in the region on industry innovations and delivers corresponding thought leadership content.

What a Senior Manager, Corporate Communications does at Visa:

In this role, you will work with the AP leadership team and key functions including Products and Solutions, Innovation, Digital Partnerships, Merchant Sales and Acquiring. You will conceptualise and deliver communication programs that drive business results for Visa’s critical growth pillars.  You will oversee aspects of regional thought leadership communications including content for external, client and internal audiences. This includes comprehensive corporate storytelling collateral, media and social campaigns, and stakeholder education delivered via a mix of channels including events.

In this role, you will be the regional communications lead for a range of areas that are central to Visa’s growth. You will manage the communications needs of the relevant functional teams and oversee communication campaigns that reflect these areas’ increased importance to Visa’s long-term growth strategy.

It is vital for the applicant to demonstrate knowledge and capability in helping regional and local business and communication teams engage stakeholders and reinforce Visa’s vision for the future of commerce as it relates to our long-term commitment to uplift economies. In addition to delivering high-quality communication programs, you will act as a trusted advisor to Visa’s leadership team in some of the region’s largest and most high-profile functions, helping them talk about their business objectives in a way that has a meaningful impact in the communities in which we operate. You will also play a key role in ensuring the company’s public and client-facing messages in Asia Pacific are communicated with a whole-of-Visa perspective, breaking down internal silos and coordinating across geographies to make sure all content, from press releases to speeches, is consistent and aligned.

Why this is important to Visa

In this role, you will be a member of a high-performing team charged with all aspects of corporate communications for critical business functions in Asia Pacific – areas that are focused on maintaining Visa’s leadership in innovative products and solutions and merchant engagement in an increasingly complex operating environment. As the Visa network evolves beyond plastic cards into a network of networks that can facilitate money movement to anyone, anywhere, it is essential to our long-term success that we communicate this evolution to all our constituents and define Visa as a purpose-driven payments technology company that enables individuals, businesses, and economies to thrive.

Projects you will be a part of:

This team creates and leads many of the highest profile communication programs in the region. We oversee the Asia Pacific communication strategy to define and articulate Visa’s network evolution as it relates to innovation, trust and corporate citizenship. On a tactical level, you’ll be responsible for owning corporate communications in the following business areas:

• Products and Solutions
• Big tech and fintech partnerships, including all fintech engagement programs and overseeing partner communications activities
• Merchant Sales and Acquiring
• Contactless/tap to pay

You’ll also contribute to communication programs across the broader business areas that the regional AP comms team is responsible for: 

• All Products and Solutions, including eCommerce, tokenisation, loyalty, instalments, credit/debit/prepaid, tap to phone, data solutions, digital wallets and new product development.
• Innovations shaping the payments landscape, such as digital currency and data. This includes close partnership with and communication programs for the Singapore Innovation Center.
• Reputation challenges and opportunities associated with all of the above, including defining the value of Visa and issues/crisis management.

You will lead or work on communication programs that incorporate every aspect of the communications discipline, including public relations and social media (press announcements, key messaging, media interviews, bylines), client-facing communications (leading development of client-facing thought leadership collateral, supporting major client events) and employee communications (working closely with the Employee Communications team to promote product and merchant priorities on internal channels and at the annual regional market kick-off.)

You will work with the most senior leaders in the region to help them achieve their business objectives through strategic communication programs, and you will have a chance to work closely with colleagues in every market in Asia Pacific, as well as our global colleagues in the United States.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Job Description

Your Career

We are looking for a Business Development Manager for our Private 5G based in the US.  This role focuses on sell-through and sell-to revenue opportunities within the top service providers, technology partners and Enterprise customers in the US. The Business Development Manager will be responsible for understanding and influencing customer-specific technology requirements, resulting in the adoption of Palo Alto Networks Cybersecurity solutions with our customers and  partners. Qualified applicants should have extensive experience working with Private 5G solutions, and should be familiar with the organizational makeup, core missions and strategies that organizations employ to capture business. The Business Development Manager for Private 5G is responsible for all account communications, customer relationships, technology education and new business development. They are also responsible for constructing and executing strategic account go-to-market sales plans.

This role represents opportunity for sales leadership within the Palo Alto Networks Global NetSec team.  This role reports directly to the Director of Private Networks and is a critical part of our GTM team. It requires a blend of skills and experience to provide Palo Alto Networks management with the forethought to define, develop and execute on our business plan objectives. For the right individual, this role represents an opportunity to guide Palo Alto Networks in its strategic investments as we scale to accelerate growth within the NetSec and the 5G market.

Your Impact

• Understanding of the Private Network market and 5G solutions - has key relationships, is proficient at selling technology and knows the program capture process
• Establish and nurture relationships with key technical, operational, and executives level customers
• Partner with the Service Provider account leaders within the US sales team, working collaboratively to help drive revenue growth for Palo Alto Networks.
• Execute a sales plan and account development strategies with emphasis on driving Palo Alto Networks products and solutions to produce net-new sales opportunities and incremental revenue growth
• Ability to discuss and present the Palo Alto Networks value proposition, our various offerings and key competitive differentiators
• Maintain working knowledge of 5G/OT industry, key technology trends and major programs for contract awards
• Foster a collaborative, team-based environment, sharing best practices and success and building lasting relationships
• Perform other related duties as assigned

We’re searching for a Service Delivery Management Lead to be part of our diverse team of talents here at NCS!

If you believe in going above and beyond, want to exemplify the best, and wish to bring people and technology together like never before, then we would love to have a conversation with you!

What we seek to accomplish together:

• Client Relationship Management: Primary point of contact for our clients. Build and maintain strong relationships, understand client needs and expectations, and work to ensure that services delivered meet or exceed those expectations. Identify potential upselling opportunities and if required get support from the necessary NCS cyber business unit.
• Service Delivery Oversight: Oversee the delivery of services according to agreed-upon service level agreements (SLAs) or contracts. They monitor service performance, address any issues or concerns, and strive to continuously improve service quality.
• Team Leadership and Coordination: Lead and coordinate multidisciplinary teams responsible for delivering services. Provide guidance, support, and direction to team members, ensuring that everyone understands their roles and responsibilities. Align all NCS Cyber security services/talents with the overall project objectives. Build strong relationships with internal and external stakeholders, including IT operations, management, and clients. Onboard new project members and orientate them to client’s environment.
• Problem Resolution and Escalation Management: Responsible for resolving issues and incidents that arise during service delivery. They escalate complex or critical issues to appropriate stakeholders and ensure timely resolution.
• Performance Monitoring and Reporting: Track and analyze key performance indicators (KPIs) related to service delivery, such as response times, resolution rates, and customer satisfaction scores. They prepare regular reports and communicate performance metrics to stakeholders. Continuously seek to improve the efficiency and effectiveness of security service delivery (KPIs). This may involve implementing new technologies or processes or streamlining existing workflows.
• Project Management: Effectively manage the Security Operation team's budget and resources to meet security deliverables.

About us

Love, Bonito is a digital-first company on a mission to empower the everyday Asian woman and inspire self-confidence. We are Southeast Asia’s leading womenswear brand, headquartered in Singapore, with an omnichannel presence across Hong Kong SAR China, Indonesia, Malaysia and a retail franchise in Cambodia. In addition, we have also expanded into international markets namely the Philippines and the United States of America.

Founded in 2010, we are proudly female-founded with more than 65% female representation in leadership roles (#girlpower!). We raised a US$50M Series C round in 2021 and know that we’re on the cusp of something great, where we’re working towards becoming the most thoughtful brand globally, for the Asian female consumer, especially when it comes to our products, community and experiences.

There’s a lot more work to be done with all of our exciting plans. So we’re looking to team up with people who are wildly passionate about making an impact and be part of a dynamic team, in a workplace with no corporate BS (yes, you read that right!).

The role

You will be responsible for supporting and contributing to the overall brand social strategy that acts as a vehicle to grow, support, engage, and strengthen the relationship between Love, Bonito, and our customers and the greater community of women, all over the world. You will deep-dive into our Social Media Pillar and function as a full member of the Global Brand Marketing Team. Projects will be shared with you in more detail during the recruitment process.

Main responsibilities

• Assist the social team with posting operations for the global social content calendar, ensuring consistent posting schedules
• Support social team in social shoots and coverages for branded campaigns and activations held in Singapore
• Support social team in ideation, coordination and execution of LIVE operations and social giveaways to continuously engage our community
• Support in creating content briefs and working with various stakeholders to ensure relevant high-quality, branded content is delivered
• Provide community support to the social media team, monitoring and responding to comments, queries and DMs on the respective social media channels
• Support social performance reporting, particularly in social listening and market research, to keep the team informed of trends.
• Research, analyse and present new and fresh ways to approach and execute social content
• BONUS: If you’re able to ideate and create relevant and engaging social media video content

• Strong multitasking and project management skills
• Adept in Google Suite (Word, Slide, Sheets)
• Good knowledge of social media best practices and trends
• Able to adapt and independently evolve in an ever-changing and dynamic environment with professionalism, responsiveness and fiexbility under pressure.
• Experience in video-editing software such as Premiere Pro/Final Cut/Capcut will be a bonus
• Prior experience in marketing, creative work, fashion photography, or videography will be a bonus.
• A commitment of 6 months full-time for this internship is preferred. Internships on attachments to school programmes are welcomed.

• Market level internship salary and benefits provided
• A dynamic, no corporate-BS environment to learn and grow

We are seeking a dynamic and experienced Content Strategy and Communications Senior Manager to support our Visa Consulting and Analytics (VCA) business. This individual should have the right mix of digital content development, design, communications and knowledge/project management skills to develop and drive business content, strategy and operations in support of Visa’s Advisory business, one of Visa’s critical Value Added Services.

Part of the Asia Pacific (AP) Communications team and working in close collaboration with the VCA business, this individual will develop storytelling narratives and lead regional content development that enhance Visa’s Advisory reputation with our clients and stakeholders, such as financial institutions, merchants, and fintechs, through a multitude of digital channels.

This individual will be dedicated to supporting the Visa Consulting & Analytics (VCA) Asia Pacific team. This individual’s remit will include building Visa Advisory’s industry leadership across AP, developing Visa Advisory specific storytelling across owned and digital channels, working in close partnership with the broader VCA team and all internal Visa stakeholders, by mining for impactful content and stories.

Additionally, this role involves managing internal communications and employee engagement for the VCA team where responsibilities include developing regular newsletters, internal memos, managing regional townhalls, and support for webinars and client events, as well as organizing onboarding and training for new joiners, and any other communications related activities for the VCA AP team.

The ideal candidate is a dynamic, well-rounded team player with a digital-first approach to communications and with good business acumen. They should be versatile across various communication disciplines with a focus on content development, design and asset development, content marketing, campaign design, program management.  

Roles and Responsibilities:

• Develop and execute a robust pipeline of content and stories to build VCA's brand equity both internally and externally across Asia Pacific
• Business storytelling, content and asset development, including writing and editing thought leadership pieces for Visa’s clients and other external audiences (this includes articles, reports, whitepapers, case studies, videos, graphics and social media assets), as well as internal memos, newsletters and internal VCA sites.
• Create content promotion plans to drive awareness and engagement through various internal and external channels in Visa, including visa.com and Visa’s social and digital channels; develop compelling VCA narratives and tailor messages for specific channels and audiences, working in close partnership with our Marketing and Communications teams.
• Content marketing and support for webinars and client events, including designing, managing and measuring email outreach campaigns to internal and external audiences for the VCA team.
• Lead and manage internal communication and engagement, such as monthly newsletters, internal memos, functional townhalls and other updates for the VCA AP team.
• Strengthen Visa Consulting & Analytics employee value proposition and positioning to attract talent in the AP market, including developing collateral and getting involved in communications related to recruitment events, culture, training and onboarding for the VCA employee community.
• Program management, including measuring and tracking results and progress for communications and business objectives.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

• Expertly manage a portfolio of accounts, developing relationships, managing stakeholders, and identifying advocates
• Coordinate a swift and smooth onboarding, implementation, and go-live experience for new customers in collaboration with New Business Sales and Solutions
• Identify/track adoption and growth opportunities within existing clients
• Organise monthly/quarterly reviews with customers to minimise friction and churn risk
• Work with Account Managers to identify upsell and renewal opportunities
• Identifying and leading strategic initiatives within the team to improve ways of working, training, customer escalations and revenue execution
• Cross functional collaboration within the organization to continually enhance and improve communication, processes, and product positioning
• Represent the customer internally as a stakeholder for the product, marketing, and other internal teams in order to ensure customers are always central to what we do
• Anticipate customer requirements and challenges, work towards a (re)solution by acting on data-driven insights and strategic knowledge
• Help identify patterns for success and best practices within a portfolio, to improve processes and prioritise activities

This is a remote position. A remote position does not require job duties be performed within proximity of a Visa office location. Remote positions may be required to be present at a Visa office with scheduled notice.

Team Summary

We are seeking a passionate, collaborative, and strategic Inclusion & Diversity (I&D) Manager who wants to make a sustainable impact in our talent and business strategy. You will support the Head of I&D and work with a variety of internal and external partners, including business leaders, HR partners, I&D champions, ERG Leaders, and Corporate Communications, to deliver tangible I&D results. You will influence the uptake and implementation of data-driven solutions that drive improvement in I&D and have a direct impact on the way we recruit, develop, retain, and engage all our employees.

If you enjoy strategic planning, influencing, and delivering transformative change, please get in touch today:

What an I&D Manager does at Visa:

• Lead and implement components of the I&D strategy in partnership with the regional I&D Director.
• Inspire and motivate colleagues across the AP region to be active advocates and champions for I&D.
• Collaborate with talent acquisition, talent management, people business partnering, and regional leadership to build inclusive practices across the organization and employee lifecycle.
• Identify and address systemic biases in existing policies, processes, and systems, working with the wider People team.
• Partner with Visa University to ensure I&D training and content are fit for purpose and facilitate sessions where appropriate.
• Promote I&D learning and development across Visa in AP.
• Support the growth and development of regional employee networks.
• Manage the annual ERG planning process and monthly connects with ERG leads.
• Bridge gaps between ERG activities and business initiatives.
• Consult and advise on ERG campaigns and initiatives to ensure alignment with the I&D and business strategy.
• Provide strategic advice to functions to build diverse and inclusive teams.
• Leverage data and metrics to inform our approach, communicate priorities, and measure progress.
• Manage vendor contracts and payments process for I&D.

Why this is important to Visa

Universal acceptance for everyone, everywhere is at the heart of our company. We promote diversity of thought, culture and background that connects the entire Visa family.

Business Development & Sales:

• Proactively prospect, identify, and target potential Canopy clients through various channels, including personal network, cold outreach, partnerships and referrals and bring them to a close
• Attend relevant business networking events and conferences where Canopy’s clientele will be at, engaging in new conversations with potential Canopy clients to expand our footprint within the wealth management tech sector.
• Canopy's clientele are Family Offices, Wealthy Families / Individuals, Wealth Managers, External / Independent Asset Managers, Private Bankers, Trustees, Fiduciaries
• Effectively manage and update the sales pipeline. Accurately forecast sales revenue and provide regular reports on sales performance and progress towards targets.
• Identify growth opportunities and areas for improvement in the sales process

Client Segmentation/ Market Research:

• Build a deep understanding of the product, client’s pain points, client journey, target markets, and competing alternatives
• Collaborate with internal teams to ensure a smooth sales process and successful implementation of our solution
• Stay abreast of industry trends and market developments to effectively position our offerings and drive value for clients.
• Any ad hoc project and task as assigned by the management

• Hunter sales; Proven experience in business development, sales, or account management, preferably in the Financial Services/ Wealth Management or FinTech sector
• Understanding of the enterprise software market, particularly within the financial services industry
• Excellent communication and interpersonal skills, with the ability to build rapport and establish credibility with clients
• Instinctually able to connect and engage with a diversity of personalities to advance commercially oriented conversations
• High energy, adaptable, positive, empathetic, with a strong moral compass
• Fluent proficiency in Mandarin and business proficiency in English is preferred to liaise with stakeholders both in China and globally.

• Ability to work in a fast paced, startup team environment
• Strong commercial acumen with a demonstrated ability to drive revenue growth
• Strong customer-facing and presentation skills with the ability to establish credibility with senior financial executives
• Excellent technical skills or ability to quickly learn and communicate technical concepts
• Self-Motivation, the ability to make a high volume of calls and touches, the ability to close, persistence, consistency and great time-management
• Familiarity with the systems development life cycle is advantageous

• Learning and self-development opportunities through online courses and knowledge sharing sessions
• Medical Benefits (Inpatient, Outpatient (GP & SP), Dental, GPA)
• Life Insurance and AD&D coverage
• Team lunches and social events
• Be part of a globally distributed team of high-performing individuals
• Opportunity to work closely with senior stakeholders and
• Positive environment, attractive incentive structure OTE

Inventory Management: Oversee inventory levels, manage stock control, and ensure accurate record-keeping.

Staff Supervision: Lead, train, and supervise warehouse staff, including scheduling and performance management.

Order Fulfillment: Ensure timely and accurate picking, packing, and shipping of orders.

Safety Compliance: Enforce safety protocols and procedures to ensure a safe working environment.

Process Improvement: Identify and implement process improvements for greater efficiency.

Coordination: Collaborate with other departments, such as purchasing and logistics, to optimize warehouse operations.

Maintenance: Ensure the proper maintenance of warehouse equipment and facilities.

Moomoo Financial Singapore Pte. Ltd. (Moomoo Singapore) is an advanced financial technology company transforming the investing experience by offering a digitalised brokerage and wealth management platform – moomoo. Moomoo enhances the user experience with market data, news, and powerful analytical tools. Moomoo also embeds an unique digitalised investment community to connect all users, investors, companies, analysts, media and key opinion leaders.

In Singapore, Moomoo Financial Singapore Pte. Ltd. (www.moomoo.com/sg) offers investment products for trading via the moomoo platform, and it is a capital markets services licence holder regulated by the Monetary Authority of Singapore (Licence No. CMS101000). In June 2022, Moomoo Singapore became the first digital brokerage to receive all five memberships from the SGX Group for the securities and derivatives markets.

Working at Moomoo, you will get

• Be a part of the world’s leading digital brokerage firm where growth and career development opportunities are endless.
• Enjoy a competitive total compensation package that truly values your skills and contributions.
• Comprehensive insurance coverage for employees and dependents to provide you a peace of mind
• Fun loving and diverse work environment that hosts various team-bonding programs and company events
• Business casual work attire everyday
• And Much More!: Discover even more perks and benefits as we take you through the hiring process!

Crypto Operations Manager

The Crypto Operations Manager/Assistant Manager will manage the day-to-day crypto operations and the crypto operations specialists team. Responsibilities include driving operational process improvements, reducing operational risk, managing venue relationships, people management, and overseeing daily reconciliation and settlement work. The Crypto Operations Manager/Assistant Manager will be part of the Operations organization.

Responsibilities

• Oversee day-to-day cryptocurrency operations, including fiat and cryptocurrency settlement and reconciliation with our venues
• Identify & manage initiatives to improve operational processes and reduce operational risk
• Monitor operational and risk metrics and escalate potential issues or anomalies
• Support new crypto initiatives from an operational, risk, and compliance perspective
• Partner with our customer service team and marketing team to continuously improve crypto related customer communications
• Maintain and evolve operating procedures to complement compliance written supervisory procedures and assist compliance team with license uplift
• Partner with treasury, operations, and risk teams to manage liquidity and minimize crypto risk
• Coordinate with product team to enhance system/platform to ensure customers receive exceptional execution quality with venues and to improve operational efficiency.
• Support and work with team members with other Financial Products

Our Values

• Integrity
• Integrity Story: Say No to Super High Leverage
• We hold fast to our value of integrity and attach great importance to user experience and risk management. Unlike some other brokerages, we don’t try to attract users’ attention by claiming to enable super high-leverage financing for IPO subscriptions, which quickly reaches the limit.
• Efficiency
• Efficiency Story: Promise Made to a User on New Year's Eve
• On February 11, 2021, Chinese New Year's Eve, a user wrote a post in the Community at around 8 AM and received Leaf's reply just 8 minutes later. According to the user's suggestion, we issued a letter to shareholders after releasing our annual report.
• Service
• Service Story: Providing Excellent Services and Undertaking Our Responsibilities
• After Ant Group’s IPO was suspended, we refunded all subscribers’ subscription fees and margin interest, bearing all the costs ourselves.
• Excellence
• Excellence Story: Leaf Opens Our App Over 30 Times a Day
• According to statistics, Leaf opens our app over 30 times a day on average. He repeatedly checks every detail. While normal users might just enter a trading page and stop there, Leaf taps some seemingly boring or repetitive elements on the page. He continually assesses the app’s loading speed and visual effects.

Please note that only short-listed candidates will be contacted.

• 3+ years operational and risk experience, ideally in a broker dealer or crypto related context
• Extensive experience creating, deploying, and automating operational systems and processes
• Having blockchain or cryptocurrency knowledge or experience is preferred
• Ability to work with engineering and data for reporting and tooling
• People management experience
• Strong written and verbal communication skills
• English speaking and Fluency in Mandarin is an added advantage

About the Third Party Risk Management Specialist - APAC

Third Party Risk Management (TPRM) Specialist - APAC is the intermediate level role in Wise’s Third party Risk management. This individual is responsible for ensuring the outsourcing activities comply with relevant outsourcing regulations and laws, align with internal policies and procedures, and are effectively governed to minimise risk exposure in the regional level. The role involves coordinating TPRM efforts globally, supporting regional stakeholders teams, coordinating audit finding and other gaps, and facilitating reporting activities in the APAC region. 

The specialist will collaborate with local internal teams and other stakeholders to manage and report on outsourcing risks, ensuring effective third-party risk management across the company.

Third Party Risk Management (TPRM) Specialist - APAC duties and responsibilities:

1. Outsourcing risk communication and remediation support
   
   Facilitate the presentation of regional outsourcing risk profiles locally. Provide support for outsourcing-related remediation activities, ensuring that control measures are fit for purpose and meet country-specific requirements and align with global program. 
    
2. Support with risk appetites and KRIs
   
   The specialist assists in establishing and defining the risk appetite for entities, ensuring alignment with overall business objectives and risk management strategies. Role to perform KRIs mapping to identify and monitor key risk indicators.
    
3. Global-Regional coordination and oversight
   
   Lead global coordination efforts of TPRM program regionally, overseeing the alignment of policies and procedures with regulatory requirements, supporting regional teams in their TPRM activities, and providing oversight for policy adherence and procedure effectiveness.
    
4. Regional Compliance and Regulatory expertise
   
   Maintain up-to-date knowledge of relevant regional outsourcing regulations globally and related  laws  affecting third-party risk management. Ensure the TPRM program aligns with regional regulatory requirements and best practices, and design a strategic foundation for building processes and operationalizing relevant regulatory expectations.
    
5. Reporting and audits
   
   Support regulatory reporting requirements, Risk Committees and local Boards, ensuring that information regarding critical vendors are presented and with the updated risk status, maintaining local outsourcing registers in compliance with regulatory mandates is accurately and timely reported and communicated.
    
6. Support and collaboration with regional teams
   
   Coordinate with regional teams to identify and address regional issues and challenges in the TPRM area, ensuring that the Wise's third-party risk management efforts are cohesive and aligned across all operational areas and regions. 
    
7. Build third party risk awareness and trainings 
   
   Build and embed a culture of awareness about third-party processes, and deliver training and workshops to stakeholders involved in managing third-party relationships, continuously improving their understanding of processes and the TPRM program.
   
   The Specialist is reporting directly to the Third Party Risk Management Lead. 

You are the perfect fit if you have:

• Strategic oversight and a thorough understanding of outsourcing risks.

• Experience in outsourcing and third party risk management practices.

• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organisation.

• Excellent coordination and project management skills to coordinate TPRM efforts globally and regionally.

• Possess compliance knowledge and understand how to apply various regulations effectively.

• A “can do” attitude and a passion to tackle challenges and get things done.

• Knowledge of local regulations, law and industry expectations, comfortable working in a fast-paced environment and being flexible with priorities changing.

• A “can do” attitude and a passion to tackle challenges and get things done.

• Knowledge of regulatory framework, comfortable working in a fast-paced environment and being flexible with priorities changing.

• Excellent analytical skills with the ability to analyse big amounts of data, laws and regulations. 

• Ability to build relationships and trust within various stakeholders globally. 

A bit about our team and how you’ll be fitting right

As seen above, this role can be quite diverse and gets a bit hectic, hence we’re looking for someone who would thrive in that environment, someone who is happy to jump into the next challenge every week, month or quarter. Great ownership attitude with time management skills is indeed needed. 

In return, we make sure that you’ll have a like-minded and supportive team around you, where you can be confident in working independently in a fast-paced environment. 

We’re looking for someone who never gets settled and keeps giving feedback to the team on the procedures we have built. If you have an idea on how to do things in a better way, we guarantee that you’ll be heard! Our team covers many areas all across the company, meaning that you will have a chance to explore and develop yourself in the directions you prefer.

What do we offer: 

• Starting salary: 6300 

• Company Restricted Stock Units

• Numerous great benefits in our Singapore office 

Key benefits:

• Flexible working - whether it’s working from home, school plays or life admin we get that flexibility is essential and you’re trusted to do the right thing and be responsible

• Paid annual holiday, sick days, parental leave and other leave opportunities

• 6 weeks of paid sabbatical after 4 years at Wise on top of annual leave

If you're interested in the position, please apply for the latest 7th August 2024. Kindly attach your Cover letter and resume as ONE document. 

Primary Objectives;

• Acquire new Middle Market Enterprise (MME) customers & deepen relationships with existing customers. Manages a portfolio of borrowing & non-borrowing customers to grow both Loan AUM and Deposit AUM, and to generate increased revenue for the bank
• Perform credit review to proactively monitor credit quality through early problem loan recognition & implement appropriate strategies to prevent or minimize loan default or NPL.
• Perform client servicing, so as to meet customer service standards set by the department & to achieve good customer satisfaction rating.

Key Responsibilities;

• Acquire new MME customers & deepen relationships with existing customers. Promote MME loan products to these customers to meet annual targets set. Cross sell and up-sell to meet RHB SG’s overall annual targets set.
• Perform credit review to proactively monitor credit quality through early problem loan
  recognition & implement appropriate strategies to prevent or minimize loan default or
  NPL.
• Perform client servicing, so as to meet customer service standards set by the department & to achieve good customer satisfaction rating.
• Increase facility utilization rate in current MME customers to enhance the Bank’s share of wallet.

Job Description

· Lead, coach and develop the precision engineering team to build a high performing and motivated team.

· Provide technical guidance and support in the design and development of medical device system and precision components.

· Develop initiatives to enhance productivity, quality/yield improvements and cost reduction.

· Continuously evaluate and improve engineering processes and workflows.

· Implement best practices, advanced manufacturing techniques and methodologies. Stay updated with the latest technologies and industry trends.

· Overseas machining projects, process and tool selection.

· Lead in equipment qualification and process validationand engineering change.

· Work closely with NPI, Quality, Supply Chain on RFQ, First Article approval and part qualification. Liaise with customer on new part development activities.

· Implement and maintain good quality processes.

· Ensure compliance with medical device industry standards and regulations.

· Coordinate with other departments to align project goals and requirements.

· Manage resources and prioritizing tasks to meet project deadlines.

· Communicate effectively with stakeholders, including board members, clients, and team members.

· Develop and manage the department's budget.

· Encourage a culture of continuous improvement and innovation

· Perform other tasks as assigned by the supervisor

Requirements:

· Bachelor’s degree in mechanical engineering or equivalent.

· Minimum 10 years’ of relevant Precision Engineering working experience.

· Good knowledge in milling tooling and machining process.

· Experienced in medical device industry is preferred.

· Strong knowledge of precision machining, metrology, and CAD/CAM software

· Familiarity with Geometric Dimensioning and Tolerancing and other precision engineering standard

· Leadership skill.

· Project Management skills.

· Listening and Communication skills.

· Problem-solving and Decision-making skills.

· People Management/Development skills.

The Senior Integrated Media Manager will report to the Director and is a committed, responsible, and confident lead of his/her campaigns.  He/she will have the ability to work independently and collaboratively within a team. The ideal candidate should have extensive experience in delivering integrated media campaigns, ensuring quality control of the deliverables while staying within budget, meeting or exceeding client expectations. The Senior Media Manager will own day-to-day client communication, providing strategic direction and ensuring all campaign objectives/goals are met. Strong leadership skills are also essential.

Expectations of a Senior Integrated Media Manager:

• Support the Media Director in ensuring that we deliver high client satisfaction scores (which means we constantly have a pulse on the relationship)
• Lead on day-to-day running of the account with clients & agency partners
• Drive relationships at the appropriate levels of our client organizations
• Apt knowledge & understanding of traditional and digital channels combined with the ability to understand digital infrastructure including tracking, web analytics, trafficking and SEO
• Have prior platform experience in managing Social, Search and/or Programmatic campaigns, including but not limited to account setup, strategy development, organization, and management
• Creates strategies and makes in-depth recommendations based on strong grasp of analytics, marketing & research concepts
• Manages the daily workflow of all client campaigns, and working with various internal and external stakeholders, including creative agencies and media owners to deliver campaign objectives
• Able to organise & delegate, sensitive to needs & problems of reporting staff – works across buying & planning issues
• Be aware of opportunities to drive revenue streams from existing relationships and leveraging cases from existing relationships to create new relationships
• Assist in mentoring, and developing team members

About Us

ThomasLloyd Climate Solutions is a leading clean energy and technology group, which aims to work towards a net zero world. The group, whose origins date back to 2003 was formed to address the growing global need for comprehensive integrated decarbonisation solutions. ThomasLloyd Climate Solutions aims to offer an end-to-end energy transition service worldwide from a single source, providing bespoke emission reduction and active carbon removal solutions rather than disparate individual products and services. Headquartered in Switzerland, our 1200+ employees across 36 locations develop, finance, construct, operate and manage climate solutions globally with a focus on the high-growth Asia-Pacific region. Through our growing portfolio of climate solutions ranging from state-of the art renewable power generation and storage, green fuels, smart energy infrastructure to high-quality decarbonisation and climate finance offerings, we help governments, companies and private consumers around the world accelerate their transition to net zero.

Your Role

In this role, you will be responsible for executing the People and Culture plan for the Asia Pacific region aligned to our global People and Culture strategy. This is a regional position with responsibility to execute and deliver a consistent approach across all group companies within the Asia Pacific region; leading and implementing strategic and tactical initiatives across the region with regard to People and Culture; including Talent Acquisition and Management, HR Operations including Payroll, Compensation and Benefits, Talent Development and Culture and Values. Initial responsibility will be for an employee population of up to 1,000 in the Philippines and 30 in India, in addition to supporting our Climate Infrastructure team in Singapore as we acquire new assets and complete new projects.  

This role will be based in Singapore with regular travel to our companies in the Asia Pacific region and will report to the Group Chief People Officer, working closely with the senior regional personnel.

Your Responsibilities

• Lead, drive, develop and engage the business in People and Culture initiatives for the Asia Pacific region.
• Drive a high-performance culture, ensuring execution and alignment of all performance objectives with business goals.
• Develop and continuously improve the employer brand in the Asia Pacific region aligned to the global brand.
• Develop and execute on employee involvement initiatives and events, practising and observing company values in all activities and decisions impacting people.
• Align, lead and execute on the company’s Total Reward strategy for the Asia Pacific region.
• Liaise with all stakeholders to provide regular internal communications group wide.
• Lead on employee involvement events, employee wellbeing initiatives, welcoming feedback and executing an annual employee survey.
• Quarterly reporting via a People and Culture dashboard that satisfies all stakeholder requirements across the full suite of MI for HR.
• Enhance diversity, equality and inclusion programmes.
• Develop and support HR teams on HR initiatives and operational processes.
• Lead on the implementation of a Talent management programme for the Asia Pacific region to include leadership and management learning and development.
• Manage regional people budget.
• Be a champion for change management.
• Support for projects as directed.

Your Experience & Qualifications

• Existing experience as Head of HR/People in a high growth and fast-paced global business within Energy, Utilities, Finance, Technology or related sectors.
• Comprehensive understanding and experience of implementing improved global people practices.
• Professional and technical knowledge of Asia Pacific HR.
• Proven track record of leading people initiatives scaling a business for growth.
• Demonstrated ability to drive success through building appropriate business plans, goals, KPIs and other metrics.
• Strong ability to distil information into clear and compelling messages.
• Proven ability to gain trust, build rapport and earn respect as a specialist and business enabler.
• Comfortable and confident to challenge the status quo with an eye on improvement.
• Strong ability to lead and motivate at all levels of the organisation.
• Strong stakeholder management skills.
• Strong interpersonal skills, ability to influence and engage with diverse stakeholders.
• Strong understanding of existing market trends and regulation in our sectors and business segments.
• Excellent command of English.

Your Personal Attributes & Competencies

• Excellent communication skills
• Attention to detail
• Courage and confidence to challenge the status quo
• Interpersonal skills and conflict resolution
• Integrity

Our Values

Passion, curiosity, agility, and courage are values that we embrace every day to guide our behaviours and decisions, helping us achieve our vision – to deliver positive change to the world as the leading global impact-driven sustainable energy company.

Equal Employment Opportunities

ThomasLloyd is an equal opportunity employer and we provide equal opportunities to all existing employees and applicants.  We are proud of our diverse backgrounds inclusive of race/ethnicity, gender identity, sexual orientation, disability, age, social, and educational background.  At ThomasLloyd, everyone contributes something unique and distinct, which helps us to make a positive impact on the world we share.  

Are you ready to make a real impact?

Get to know us better by visiting our careers page and following us on LinkedIn.

Publicis is hiring for a client-facing role with integrated buying, planning and activation capabilities, covering all analog & digital channels including programmatic & biddable platforms. This role opens up your world to the beauty of media in the advertising world. You will be devising strategies for advertising campaigns so that they reach their target audience and have the intended impact within an agreed budget. This involves understanding the audience, their needs and preferred media and platforms, as well as the brands aiming to reach them. You will pick up skills on how to creatively integrate both traditional and digital elements into the overall media mix of advertising campaigns while managing the day-to-day planning, buying, implementation, optimization and reporting requirements to meet client objectives.  

If you are known to be meticulous, strong with numbers and curious about the media world, we want to talk to you!  

Expectations of an Integrated Media Planner:

1. Planning 

• Partner your Manager to develop media strategy, channel recommendations and prepare the detailed media flow plans
• Liaise with media owners for proposals 
• Engage clients and creative agencies on day to day operations, competitive tracking & reviews, media trend updates and various campaign reports on a local level.

2. Buying  

• Negotiation with media owners for better rates and value adds 
• Booking of ads and setup of digital ads– both managed service and self-service 
• Prepare Copy Instructions/material specs, liaise with media vendors & creative agencies for material submission 
• Digital ad operations (campaign set up on self-serve platforms, tagging of ads and client’s site, ensure ads are properly served and tags are firing) 
• Monitor ads during campaign period, weekly digital reporting, end of campaign reporting and reconciliation of final costs for finance billings 

The Senior Integrated Media Planner will report directly to the Director/Manager, overseeing the day-to-day development and implementation of media plans. We are looking for an excellent team player whose role includes ensuring quality control of our media deliverables and the execution of strategies within budget. The Senior Media Planner will also manage day-to-day relationships with internal stakeholders, clients, and media vendors to ensure smooth communication and successful campaign outcomes. Strong organisational and communication skills are essential to deliver effective media strategies that meet client objectives.

Expectations of a Senior Integrated Media Planner:

1. Planning

• Partner your Director/Manager to develop media strategy, channel recommendations and prepare the detailed media flow plan
• Liaise with media owners for proposals
• Engage clients and creative agencies on day-to-day operations, competitive tracking & reviews, media trend updates and various campaign reports on local/regional/global levels

2. Buying 

• Negotiation with media owners for better rates and value adds
• Booking of ads – both managed service and self-service
• Prepare Copy Instructions/material specs, liaise with media vendors & creative agencies for material submission
• Digital ad operations (campaign set up on self-serve platforms, tagging of ads and client’s site, ensure ads are properly served and tags are firing)
• Monitor ads during campaign period, weekly digital reporting, end of campaign reporting and reconciliation of final costs for finance billings

As the Brand & Media Analyst, you are responsible for analysing consumer and media data, market trends, brand performance and competitive landscape to provide actionable insights. Your role involves utilizing various data sources to understand consumer and customer preferences, identify market opportunities, and evaluate the effectiveness of brand and media strategies. You enjoy working on a strategic level as well as hands-on with data and visualization to perform your analyses and reporting. You also possess the skills to turn data into action.

You will also collaborate with cross-functional  team to leverage data to drive strategy. You will support in optimizing media investments to enhance brand perception, customer relationships, and drive business growth.

Key responsibilities

• You are responsible in conducting in-depth analysis of consumer behavior, utilizing market research data, surveys, and customer feedback and competitive analysis to identify market trends, emerging opportunities, and potential threats.
• Evaluate the perception of the brand in the market and among target audiences, identifying strengths and weaknesses of the brand image and recommend strategies to enhance brand equity.
• Drive media analysis consisting of measuring media performance across various channels, evaluating competitors’ media strategies and presence, monitoring and analyzing media metrics, engagement, and sentiment, while assessing the impact of media performance on overall brand perception.
• Collaborate with relevant teams to develop effective marketing strategies and optimized media plans, interpreting and analyzing data from various sources to draw meaningful conclusions and actionable recommendations.

You will be the key stakeholder in building strong partner-relationship with clients through a thorough understanding of the business environment and of the media landscape. Leading a remote regional team, you will implement and manage 360 media plans that will support our clients in reaching their consumers and business goals

Key Responsibilities:

• Gets under the skin of the client’s business and its objectives
• Be focused on results that matter to the client in Acquisition and lead generations, which is a focus for the business
• Be the person that finds new paths through partnerships and understanding of external and business environment as well as what is happening on the platforms to make recommendations and test new plans
• Collaborate with digital performance specialist teams & local market teams to develop media strategy and media plan recommendations. This is teamwork and a management of remote teams and personal skills will come in play
• Synthesize various media statistics and information to develop recommendations and opinions in the area of emerging digital media.
• Finds the creative message as crucial to the communications journey and is able to make recommendations along with the creative hub inhouse that increases the chances of better leads and conversions
• Monitor plan execution and serves as first point of contact to raise and resolve any identified issues/discrepancies
• Ensure media deliverables are met on time and within budget and align with clients’ objectives.
• Generate media insights using various data sources and crafts strategic POV based on data for internal and client audiences around media, brands, consumers and experiences
• Serve as first level coach and supervisor for the team to support their knowledge of agency, client, vendor and industry basics as well as their overall skill development in the execution or monitoring of experience plans.
• Work with Planner to ensure accurate and timely invoicing (e.g. regular review of unbilled reports, resolve unbilled cases with Finance).

In this age of convergence and empowerment, we are looking for talents who can help our clients reinvent themselves and guide them through their transformation. It demands colourful personalities with an irrepressible passion for all the opportunities unleashed by digital disruption. Come join our Publicis family!

You will be joining a dynamic team that delivers award-winning digital campaigns. If you are strong in delivering and developing exciting digital media solutions while managing the day-to-day planning, buying, implementation, optimization and reporting requirements to meet client objectives, we want to talk to you!

Main Responsibilities

As a Media Planner, you will be responsible to support your Manager in digital media planning and buying, including:

Planning

• Assist the Manager to develop media strategy, channel/ platform recommendations and prepare the detailed media flow-plan; 
• Leverage available planning tools and liaise with media owners for proposals;
• Engage clients on day to day operations, media trend updates and various campaign reports on local/regional/global levels.

Buying

• Negotiate with media owners for better rates and value adds;
• Book ads – both managed service and self-service across various platforms;
• Liaise with media vendors & creative agencies for material submission;
• Digital ad ops (campaign set up on self-serve platforms, tagging of ads and client’s site, ensure ads are properly served and tags are firing);
• Global ops (adhering and following globally set parameters and campaign execution processes while also guiding others);
• Oversee all performance across channels (Search, Social, Programmatic etc.);
• Monitor and optimize performance during campaign period across platforms such as Google Adwords, Facebook, LinkedIn etc.
• Weekly digital reporting, end of campaign reporting and reconciliation of final costs for finance billings.

Duty Manager

Summary of Responsibilities:

The main responsibilities and tasks of this position are as listed below, but not limited to these:

• Provide management presence by assisting colleagues in handling feedback 
• Provide department orientation and training of the hotel service standards, procedures and programs 
• Control availability of rooms and action accordingly 
• Colleague management at the Front Desk including rostering, performance management, OJT training, developing, counseling, guiding, discipline, feedback, evaluate and supporting colleague at the desks 
• Liaison between Front Office departments and rest of hotel for effective guest experience
• Lead the Front Office team to personalize the guest arrival/departure experience 
• Be involved in the arrival, rooming, and departure of key/VIP guests
• Ensure guest arrival and departure procedures are completed as defined in the hotels’ standards and operating procedures and LQA standards
• Handle guest feedbacks and determine appropriate actions to ensure its meet or exceed guests’ expectations
• Presence in the Front Office and lobby area at critical guest flow time
• Conduct daily briefings presenting business issues and hotel information 
• Co-ordinate full house activities, handle pledge relocates by sending and welcoming guest back
• Ensure safety, health, security and loss control policies and procedures at the desk are in compliance
• Conduct Night Audit process for the hotel 
• Ensure strict compliance of the Credit Card Privacy – PCI
• Ensure strict compliance to the Cash Float SOP
• Provide direction and leadership to the HEAT Team and if needed, call for evacuation of guests, colleagues external parties in the hotel from areas threatened by fire, flood, bomb threats or civil disturbance
• Responsible to enhance skills of colleagues and team leader in various aspects of operations by constantly monitoring their performance levels
• Vigilant in regard to in-house credit matters and act upon any discrepancies 
• Support individual team members to achieve personal & professional goals

• Strategy Development: In cooperation with the local subsidiaries develop and implement the e-commerce strategy for the APAC region, aligning with global objectives and regional market needs.
• Platform Management: Oversee and optimize our Brand presence on global and regional e-commerce platforms such as Lazada, Shopee, Tokopedia, and others.
• Sales Performance: Drive online sales performance through effective product listings, promotions, pricing strategies, and customer engagement.
• Product Portfolio: Manage the online product portfolio, ensuring the right mix of products is available and accurately represented across all e-commerce platforms. Coordinate with product management to ensure availability of suitable products.
• Digital Marketing: Collaborate with the marketing & DCC team to plan and execute digital marketing campaigns.
• Data Analysis: Monitor and analyze e-commerce performance metrics, providing regular reports and insights to support decision-making.
• Market Research: Stay informed about e-commerce trends, competitor activities, and market opportunities in the APAC region.