We are seeking a highly motivated and results-driven individual with a proven background in the IT industry. The ideal candidate has a strong track record in meeting sales targets and driving business growth. Key responsibilities include identifying new opportunities, building client relationships, and delivering measurable revenue growth.

Responsibility

• Account Management and Client Relations: Manage and monitor client accounts to ensure smooth operations, fostering long-term relationships and proactive engagement to address client needs.
• Documentation and Compliance: Oversee the consolidation and validation of required client documents, ensuring all processes meet internal and external compliance standards.
• Billing and Financial Management: Handle the preparation, analysis, and verification of billing reports and supplier invoices, ensuring accuracy and timely processing.
• Cloud Services Coordination: Maintain familiarity with cloud platforms and ensure clients receive seamless access and optimized service offerings.
• Project Oversight and Operational Efficiency: Support the coordination of business projects, ensuring timely execution, while identifying opportunities for process improvements to enhance operational performance.
• Team Collaboration and Business Support: Work closely with internal teams to align on business objectives and provide operational support across various functions as needed.
• Any other ad-hoc duties assigned

Requirement

• Diploma holders in Business administrations or a relevant major
• 2-3 years of experience in business operations, customer support, or similar roles.
• Proficient in MS Office, with strong Excel skills
• Ability to multi-task and work in a fast-paced environment
• Bilingual in English and Chinese (to liaise with Chinese-speaking counterparts
• Strong analytical skills with proficiency in Microsoft Excel.
• Willingness to work on shifts, including weekends and public holidays.

You’re talented and adaptable. That’s why you’ll fit in.

The purpose of the Marketing BU is to sustainably maximize cash flows from the marketing of Anglo American products and services. In support of this, we have set ourselves a target to deliver a considerable uplift in Value.

Anglo American's Shipping Pte Ltd is the Group's exclusive 'in-house' ocean freight service provider, offering a comprehensive range of shipping services to our business units worldwide. Using global scale and strength, we aim to optimise our marine activities and provide safe, reliable, compliant and competitive freight to our commodity businesses and their customers in today's dynamic marketplace.

Job Description

What you’ll do

The purpose of the role is to support the shipping business and other teams (Shipping + CMT) by measuring the physical and technical operation risk exposures from operations and managing and developing barriers to reduce/eliminate the exposure. This role needs to operate under the guidance of the Safety and Technical operations manager and requires taking ownership of the safety, event management, and technical function of the chartered fleet and providing support to other shipping projects on a case-to-case basis where allocated. The role should be able to operate independently without or little support.

KEY TASKS

Safety

Responsible for the following safety-related activities:

Executing and regularly updating the safety framework around the company’s shipping activity.

Researching the industry and exploring solutions relevant to our operations to enhance safety value proposition and take safety to the next level.

Carrying out timely and prompt engagements with relevant internal and external stakeholders, carrying out a detailed Incident investigation, and preparing a detailed root cause analysis report for sharing with the shipping team, its direct stakeholders, and the broader group.

Conducting independent audits and safety compliance checks on the fleet vessels. This includes visiting ships, calling Singapore, and coordinating inspections with a third-party vendor and owners/managers at other ports. A summary of inspections is to be prepared and presented to the line manager with a recommendation list for the ships/owners. Follow up promptly with these stakeholders to close the inspections.

Schedule and conduct weekly check ins with port captains to go through the inspection observations, develop repeated trends analytics, combine with other inspections, and form action plans for the fleet.

Monitor industry safety standards and update measures on fleet procedures.

Take the lead in collecting information from internal and external sources. Prepare and share safety sharing notices/Flashes/Campaigns relevant to Anglo American Shipping operations and maintain follow-up.

Accountable for the execution of the company's Vetting standards. Be the backup for vetting operations for LATAM region.

Collect and record feedback on operations from vessels, agents, and CMT for all voyages.

Running safety campaigns, surveys, and initiatives on the ships and conducting close follow-ups.

Plan, schedule, and take the lead to conduct data-backed safety interactions with ship owners and other close shipping counterparties.

Execute a Happiness index survey on the chartered fleet.

Comparing and tracking the TC vessel's safety and operational performance monthly.

Monitor weather and routing of Time chartered fleet and provide support and guidance to vessels and operations team to keep our operation risk always to a low level.

Compiling safety performance data of the fleet and preparing a summary of the above for reporting to higher management monthly.

Prepare a safety report for submission to the AASPL board quarterly.

Assist the manager in raising PO and invoices in the Ariba System as requested and follow up on payment until it is completed and closed.

Maintain upkeep of contract for all services under the safety umbrella,

Maintain and keep updated the SOP related to safety, cargo, vetting, Crisis plan and technical operations.

Take the lead on internal platforms like Isometrix, objective and KPI and check the quality of data inputted and frequency of inputs. Follow up with stakeholders to manage the flow and quality of data.

Upkeep the bridging document for Bareboat vessels, keeping the critical controls and priority unwanted event list up to date.

Technical Operations and Regulatory Compliance

· Provide technical information to the Shipping team and CMT to ensure all technical risks are covered.

· Review Ports for Safety and Security risks.

· Assist Manager – Safety & Technical Operations (Shipping) for ensuring the ocean freight activities of Anglo American are in line and compliant with current maritime regulations – including IMO and nation-specific rules and regulations.

· Ensure Bareboat vessels are operated in line with the Anglo-American Technical standards. Yearly assessments are carried out and recorded.

· Provide technical inputs on projects and cargo-related queries as requested.

· Maintaining contact and good working relationships with relevant shipping stakeholders to ensure Anglo-American operations align with best industry practices.

· Responsible for generating performance analysis of all fleet vessels quarterly including but not limited to bunker consumption and routes.

· Provide technical support to functions such as insurance, agency agreements and bunkering.

· Prepare new SOP as required for the business and growing trading demands.

Qualifications

What we’re looking for

This role requires a high level of experience and knowledge in the maritime industry – with a specific and detailed understanding of the technical and operational aspects of ocean freight activities.

- A degree or qualification in maritime related studies

- Minimum three years’ experience in a shipping related operations role

- Time at sea in a senior officer capacity.

- A strong understanding of the maritime regulatory environment

- Travel may be required as part of this role

- This individual will be required to board vessels at anchorage or in port regularly

- Highly motivated and ability to self-manage tasks and workloads.

- Strong written and verbal communications skills (English)

- Strong analytical skill to read and interpret data

- Understanding in the global dry bulk shipping industry from commercial operations and technical aspects

- Strong knowledge and understanding of the maritime regulatory environment as it relates to dry bulk shipping and dry bulk cargoes.

- A sound understanding of regulatory and cultural aspects of key ports where we discharge and load cargo

- Understanding of standard charter party terms and contracts

- Understanding in Technical Risk management

- Strong understanding of vessel inspection and audit procedures.

- Strong understanding of the Safety management framework.

Job Description

• Industry/ Organization Type: Manufacturing/ Production
• Position Title: Warehouse Operations Assistant/ Warehouse Operations Coordinator
• Working Location: Tanjong Penjuru (will be relocated to Gul Way from 4th quarter 2024 / 1st quarter 2025)
• Working Hours: 5.25 days (Mon – Fri, 8.30 am – 5.45 pm; Alternate Sat, 8.30 am – 11.30 am *Saturday will be WFH)
• Salary Package: Up to $2,500 + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Be overall in charge and coordinate with the warehouse supervisor for proper planning of operations
• Manage inbound and outbound activities of warehousing operations to complete daily tasks on time
• Communicate with internal and external stakeholders for operational arrangements
• Coordinate with warehouse staff to solve issues related to inbound and outbound processes
• Ensure accurate and timely data entry to support inventory, movement, cycle count, and store take reports
• Prepare and submit weekly/monthly reports and plans for management
• Perform other duties as assigned when needed

APPLY NOW!!!

• At least GCE “O” level with a minimum 1 year of related working experience in Warehouse Management, Logistics Admin, or Customer Service
• Knowledge of WMS systems is a plus
• Proficient in MS Office (Excel, Word & PowerPoint)

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #69066 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

Job Title: IT Operations Specialist

Job Description:

We are seeking an IT Operations Specialist with a diverse skill set encompassing basic network administration, Linux expertise, data center management, IT helpdesk support, knowledge of business continuity practices, familiarity with trading product setups, and a basic understanding of cybersecurity principles.

Responsibilities:

1. Basic Network Administration:

· Configure, maintain and troubleshoot network devices.

· Ensure network security protocols and procedures are implemented.

· Perform network monitoring and analysis.

2. Linux Hands-On:

· Manage Linux-based systems, including installation, configuration, and maintenance.

· Troubleshoot Linux server and application issues.

· Implement security measures and updates on Linux systems.

3. Data Centre Hands-On:

· Oversee the physical and virtual infrastructure of data center facilities.

· Ensure proper functioning of servers, storage systems, and networking equipment.

· Perform routine maintenance tasks and coordinate with vendors for repairs.

4. IT Helpdesk:

· Provide technical support to end-users, resolving hardware and software issues.

· Respond promptly to support tickets and inquiries, ensuring high levels of customer satisfaction.

· Document troubleshooting steps and solutions for future reference.

5. Business Continuity Knowledge:

· Develop and maintain business continuity plans and procedures.

· Coordinate with stakeholders to ensure effective disaster recovery strategies are in place.

· Conduct regular tests and drills to evaluate the effectiveness of business continuity measures.

6. Basic Trading Product Setup:

· Assist in setting up trading products, including product mapping and trading connectivity.

· Collaborate with trading teams to ensure smooth integration of trading systems.

· Troubleshoot trading-related issues and liaise with vendors as necessary.

7. Cybersecurity Focus:

· Implement cybersecurity measures to protect systems and data from unauthorized access, data breaches, and cyber-attacks.

· Conduct regular security assessments and audits to identify vulnerabilities and risks.

· Develop and enforce security policies, procedures, and best practices.

· Respond to security incidents, conduct forensic investigations, and implement remediation measures.

Qualifications:

· Diploma / Bachelor’s degree in Computer Science, Information Technology, or related field.

· CCNA certification or equivalent experience in network administration.

· Proficiency in Linux system administration, including shell scripting.

· Hands-on experience with data center operations and infrastructure.

· Prior experience in IT helpdesk support roles.

· Knowledge of business continuity planning and disaster recovery principles.

· Familiarity with trading systems and basic trading product setups is a plus.

· Strong understanding of cybersecurity principles and practices.

· Relevant certifications such as CompTIA Security+, ITIL are desirable.

· Strong problem-solving skills and ability to work under pressure.

· Excellent communication and interpersonal skills.

· Able to communicate in English and Chinese due to frequent interactions with China HQ and Chinese-speaking clients

If you find that you align with the requirements of this position and you are interested in the opportunity, please submit your CV to [email protected].

Salt Talent Search is looking to hire an Operations Investigations Specialist for a travel tech client in Singapore for 12 months & extendable contract role. In this role, you will be responsible for working with your team to ensure that daily service level agreements are met in responding to user tickets and reviewing users or reservations for risks to our users. You will be working closely with the product stakeholders and shared services stakeholders to provide feedback to help improve the models as well as focusing on analysing online patterns and trends.

Job Description:

• To support Trust team in making sure tickets and queues are within service level agreement
• Educate users on how to maintain security and safety while using the platform responsibly
• Investigate complex situations and potential fraud surfaced in escalations
• Understand our risk systems and investigate account patterns
• Maintain high levels of confidentiality while performing investigations
• Comprehensively document investigations
• Develop and maintain a comprehensive understanding of online fraud
• Demonstrate great judgment and be open to sharing what you know with others

Qualification:

• 1-2 years of experience within risk management, fraud prevention, or Trust and Safety
• Must be available for a regular schedule of 5 days work per week (40 hours), mutually agreed with your Lead, which may include weekend days and public holidays.
• Shifts may include evening or early morning hours.
• Excellent interpersonal and communication skills, both written and verbal, to help our community in a tactful and diplomatic manner.
• Ability to balance fraud prevention alongside a positive customer experience.
• Excellent problem solving, critical thinking, analytical, ability to organize and work independently with rapidly changing priorities
• Strong investigative ability, internet research, organizational, and analytical skills.

If this role sounds like an ideal job move, please hit the apply button with your latest resume alternatively you can email me the resume at [email protected]

Regret only shortlisted candidates will be notified

CEI No: R1659595 / EA No: 07C3147

Key Roles and Responsibilities:

• Receive and assign aircraft scheduling requests in accordance with aircraft capabilities and limitations, and according to CASA and PFS Regulations
• Communicate all aircraft schedule information accurately to PFS flight crewmembers, maintenance personnel and line service
• Communicate information to flight crewmembers as it pertains to flight logistics and customer information.
• Coordinate aero medevac trips by receiving trip information from medical assistance Companies or Sales
• Plan the flight operations work schedule and updates.
• Monitor on day operations and process vendor’s invoices for payment
• Assign flight crew members to aircraft as required under the supervision of the Director of Operations and/or Chief Pilot and per PFS operations manual
• Maintain flight crewmembers’ duty/rest periods
• Arrange crew meals, hotel and transportation as necessary within set guidelines
• Coordinate maintenance schedules on aircraft to ensure compliance of aircraft inspection times while maximizing aircraft availability for customer use
• Flight following of all aircraft in order to maintain operational control as required by CASA regulations
• Promotes active safety culture. Performs duties safely and to PFS’s quality standards
• Cooperate in conduct with the Safety Management System and be instrumental with corrective action plans and preventative measures
• Ensure compliance with applicable rules, regulations, and organizational standards
• Complete and analyse Flight Risk Assessments for all flights
• Complete quote requests from retail and broker clients
• Plan the flight operations work schedule and updates.
• Monitor on day operations and process vendor’s invoices for payment
• On call shifts as needed to provide 24/7 coverage

Other Functions

• Disseminate information to all employees as needed in order to maintain effective level of internal communication
• Ability to exercise discretion and independent judgment with respect to urgent matters while following PFS guidelines and action plan
• Willingness to learn new processes and systems as requested by Management
• Supports other departments i.e. Sales, front desk coverage as needed
• Other duties assigned by management

Required Skills

• Ability to read and interpret aviation weather and flight planning processes
• Strong understanding of CASA regulations
• Ability to handle customer requests/problems
• Ability to work in fast paced environment and perform multiple tasks with close attention to detail
• Ability to interact effectively as a team member with other Flight Control personnel
• Ability to maintain strict confidentiality in all cases involving client aircraft operations and when dealing with sensitive or security issues

Job Requirements:

• Possess a Flight Dispatcher licence from FAA or a relevant Flight Dispatcher/Operations licence

Role Overview:

We are seeking a reliable Warehouse Operations Assistant to join our warehouse team. The ideal candidate will assist with the day-to-day operations of the warehouse, including order fulfilment, inventory management, and ensuring timely and accurate dispatch of stock. This role is crucial to maintaining efficient workflow in our warehouse.

Key Responsibilities:

• Pick and pack customer orders accurately and efficiently.
• Ensure timely dispatch and delivery of orders to customers.
• Assist in stock receiving, organizing, and maintaining inventory.
• Conduct regular stock checks and report discrepancies.
• Maintain a clean and organized warehouse environment.
• Assist in warehouse administrative tasks, such as updating records of inventory and orders.

Requirements:

• Prior experience in a warehouse or logistics environment is preferred.
• Ability to work in a fast-paced environment and manage multiple tasks.
• Good organizational skills and attention to detail.
• Physical ability to lift and move products as required.
• Basic computer skills for order and inventory management.
• Availability to work 5.5 days per week.

Salary:

• Depending on experience and qualifications.

You will be part of the Managed Services team. Your responsibilities include technical administration, maintenance and troubleshooting. You are expected to work with our client to ensure IT Support Services are delivered based on agreed service level definition, much to the satisfaction of both customers & company. Managing customer’s expectation is part of your job scope, which required of you to work closely with external & internal project team members. You are expected to be a fast learner, to acquire technical implementation skill as and when needed due to business requirements. You need to have a strong analytical and problem-solving skill, so as to excel in supporting our customers.

KEY RESPONSIBILITIES

• Monitor condition of server, apps and security measures
• Identify, log and resolve technical problems of the scope (Incident Management)
• Ensure that work is carried out within agreed service levels (Service Request / Incident / Change / Patch Management)
• Respond to site to troubleshoot, diagnose and rectify faults
• Liaise and coordinate the recovery of systems
• Identify potential changes and system improvements for consideration and implementation (continuous improvements)
• Create, maintain and distribute reports of progress to service delivery manager.
• Any other ad-hoc tasks assigned

JOB REQUIREMENTS

• Good knowledge of windows operating systems, Clusters, NLB, or Unix
• Good knowledge of OS Provision, hardening and patching.
• Good knowledge of Solarwinds, Manage Engine.
• Good knowledge of AV solution such as Symantec.
• BMC Control-M
• Good server experiences like AD administration & basic networking experiences
• At least 3 years of relevant working experience in infrastructure support is required for this position.

SOFT SKILLS:

• Self-driven and must be effective in working both independently and in a team setting, with minimum supervision.
• Good problem solving and logic skills
• Good communication skills (verbal and written) in English
• Excellent customer management skills

QUALIFICATIONS:

• Diploma or Bachelor degree in Computer Science, Engineering, Information Technology or related discipline from a recognized institution.
• Information Technology Infrastructure Library (ITIL) foundation certification

Senior Operations Manager

Job Description:

· Manage IT infrastructure and systems in Equinix Data Centre and AWS Cloud, Huawei Cloud.

· System monitoring and troubleshooting: Responsible for monitoring the operation status of networks, servers, and applications, identifying and resolving system failures to ensure stable operation.

· Network management and maintenance: Responsible for the deployment, configuration, and maintenance of network devices, monitoring network performance, and resolving network failures.

· Security management: Developing and implementing security policies, ensuring the security of networks and systems, and preventing risks such as data leaks and hacker intrusions.

· Participating in and managing related IT projects, including planning, implementation, and evaluation, ensuring that projects are completed on schedule and achieve the desired objectives.

Jobs Requirement:

· Bachelor's degree in engineering, computer science/Information Technology or equivalent

· Minimum 10 years’ experience in information technology, software application, and cybersecurity

· Excellent communication and interpersonal skills with demonstrated ability to build relationships.

· Good understanding of information system technologies and software application

Applicants who are interested in this role are invited to apply with their comprehensive resume with full details via "Apply Now" button OR you may send your full details directly to our email.

We regret that only listed candidates will be notified.

Benefits:

• Competitive Salary: Earn up to $4,000 basic monthly salary, with additional variable bonus opportunities.
• Prime Location: Work at the convenient and vibrant Clemenceau in the heart of the city.
• Structured Work Week: Monday to Friday, 8:30 AM - 6:00 PM schedule, ensuring work-life balance.
• Growth in Facilities Management: Gain hands-on experience in building maintenance, working with experienced professionals and well-known service providers.
• Diverse and Inclusive Workplace: Fostering a supportive and inclusive environment.

Job Description:

We are seeking a proactive Property Executive to ensure the smooth upkeep and operation of our building facilities. You will be responsible for liaising with contractors, managing repairs, and overseeing preventive maintenance works. If you are experienced in property management with a strong understanding of building facilities and regulatory compliance, this role offers an exciting opportunity to contribute to the success of a premier commercial property.

Roles & Responsibilities:

• Oversee day-to-day building operations, ensuring facilities are well-maintained.
• Liaise with contractors for timely repairs and preventive works.
• Supervise A&A projects and ensure compliance with statutory regulations.
• Address building defects and maintenance complaints, including electrical and mechanical systems.
• Monitor and report on service contractors and building equipment performance.

Job Summary:

• Industry: Healthcare
• Working location: West
• Employment type: Permanent, full-time

Job Responsibilities:

• Liaise with the Billing Office on billing-related matters and attend to any clarifications on patient bills
• Oversee the financial counselling operations for the department
• Guide new Programme Coordinators on-boarded and oversee all NGEMR-related matters – e.g. troubleshoot access issues, downtime process etc
• Oversee the operations on the ground in the ops room to ensure smooth workflows
• Oversee the logistics and transport management for the department
• Liaise with ops on all matters related to Logistics, Procurement, Onboarding/Offboarding and other administrative tasks
• Coordinate with internal i.e. legal, comms &external partners on programme expansion
• Maintain relationships with external vendors i.e. feedback for process improvement

Job Requirements:

• A Bachelor’s degree, with experience in managing hospital operations
• Computer literate
• Strong communication and planning skills
• Able to cope with and work in a fast-paced environment
• Must be a good team player with a positive work attitude and able to work independently
• Prior knowledge/working experience in a hospital setting is an added advantage

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret that only short-listed candidates will be notified.

Registration No: R24123448 / EA Licence No: 12C6253

This advertisement is for recruiting for the position of Support of School’s Operations.

If successfully selected, you will be seconded to MOE secondary school located in Ang Mo Kio.

Contract Period: From 01 Jan 2025 to 31 Dec 2025

Option to Extend: for a further period of 12 months

Personnel to be deployed at the following hours :

• Mondays to Thursdays : 11:00am to 8:00pm, inclusive of ½ hr lunch break
• Fridays : 11:00am to 7:30pm, inclusive of ½ hr lunch break
• Saturdays : 8:00am to 12:00pm, personnel are subjected to perform rostered Saturday duty.

OR

• Mondays to Thursdays : 6:00am to 3:00pm, inclusive of ½ hr lunch break.
• Fridays : 6:00am to 2:30pm, inclusive of ½ hr lunch break.
• Saturdays : 8:00am to 12:00pm, personne is subjected to perform rostered Saturday duty.
• Service not required on Sundays and gazette public holidays.

The Personnel shall be competent to perform the following:

• Able to carry out manual work including carrying tables, chairs etc.
• General cleaning duties for classrooms, special rooms, school field etc
• Traffic warden, security duties, able to carry out minor repairs, DIY and assist the school to supervise term contractors when necessary.
• Able to perform shift duty.

Any other duties as assigned by the school.

The personnel shall minimally have the following qualifications, skills and experience:

• Pass in PSLE or its equivalent.
• At least three years of working experience in school operations.
• Medically fit.
• Ability to understand and communicate in simple English or Mandarin.
• Good team player who is resourceful and has a high level of initiative.

About this team

Being part of Endowus’s WorkPlace Technology Team, you will help to design, improve, and implement operational processes to streamline organisation efficiency and productivity. You will also help maintain IT risk management controls to achieve compliance and risk oversight.

We are looking for an IT Operations Engineer who thrives in a fast-paced environment and enjoys driving innovation through IT transformation and technological solutions.

You will need to support and troubleshoot IT issues, maintain and improve upon IT risk controls. The ability to identify and remediate potential risks and security gaps will also be integral to your success in this role.

Being Endowus’s first line of defence, you will be responsible for performing checks on existing controls for IT security and risk assurance.
‍

About this role; responsibilities & ownership

• Support in IT transformation projects
• Source and procure IT equipments
• IT Asset lifecycle management
• Issuing of IT assets to new hires and collection of IT assets from employee departures
• Diagnosing and troubleshooting for network and IT assets
• User access control administration
• IT RIsk identification and remediation support
• Reviewing, maintaining, and securing IT systems

Requirements & qualifications

• Minimum Diploma holder in Information Technology or similar field.
• Strong communication, written, and interpersonal skills
• High level of integrity and responsibility
• Self-driven, has a strong sense of ownership and keen learner

Job Requirements:

• At least 20 years’ work experience with a minimum of 12 years' experience of working in non-life insurance and/or reinsurance company.
• At least 8 years' experience of managing insurance operations and/or planning, managing, and delivering transformation projects as a member of management team in a non-life insurance and/or reinsurance company.
• A bachelor’s degree in engineering (preferred)/economics/business management.
• Experience of creating and managing teams.

Job Description:

• Management of Information Technology function of the Company.
• Management of Company’s operations (comprising policy processing, claims processing and business analytics).
• Management of IT as well as Non-IT Transformation Projects.
• Responsibility for implementation and maintenance of Information Security and Cyber Security within the Company.

Responsibilities

• Support and work closely with product managers to manage product development and to work with technical teams on technical issue investigation and triaging
• Interface with our customers on difficulties relating to their use of our digital products, such as for their Company Mobile Account or other features in the Company Mobile App, and to assist with caseinvestigations and service recoveries
• Keep track of customer issues and to perform trending analysis to identify emerging issues or to find opportunities to automate and to optimize
• Implement, together with the guidance of Product Managers and working with technical teams, automation solutions to service customer pain points revolving around their Company Account or other experiences when using the Company Mobile App
• Support the maintenance and day-to-day running of products
• Support the incident response plans and business continuity plans for scenarios involving disruption to Company Account and/or the customer access management system, as well as the Company Mobile App,
• Manage feedback on account services
• Ensure that the Account system complies with prevailing company cyber-security and personal data protection policies, and constantly find ways to ensure the system is in line with best-in-class practices
• Develop user stories to capture product enhancement requirements and user acceptance test cases, conduct UAT and sanity testing as required.

Requirements:

• Possess strong interest in digital products and customer engagement
• Is logical and able to make inferences and hypotheses while performing technical triaging and investigations
• Ability to solve problems creatively and effectively
• Results and customer oriented
• A good team player that is resourceful and able to work independently
• Ability to multi-task and thrive in a dynamic and fast paced environment
• Motivated and driven, with a curiosity andopenness to constantly look for new solutions and ways of working to tackle new challenges
• Excellent written and verbal communication skills.
• Diploma or Degree in Business

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its local and overseas subsidiaries and affiliates to collect, use and disclose your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services, complying with Government’s health advisories and such other purposes stated in our privacy policy. Our full privacy policy is available at https://www.persolkelly.com.sg/policies. If you wish to withdraw your consent, please drop us an [email protected]) to let us know. Please feel free to contact us if you have any queries

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg No: R1440784 (Foo May Cheng)

Details of the Division and Team:

You will be part of Investment Banking Operations team responsible for to provide regional and global Middle Office support for the Commodities business in APAC as well as engagement in new business rollout. We are engaged in trade capture functions and lifecycle events in addition to designing front-to-back processes to ensure standardized process across the region with robust controls in place to adhere to Global policies and operating standards in the bank.

What we will offer you:

A healthy, engaged and well-supported workforce is better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That’s why we are committed to providing an environment with your development and wellbeing at its center.

You can expect:

• Flexible benefits plan including virtual doctor consultation services
• Comprehensive leave benefits
• Gender Neutral Parental Leave
• Flexible working arrangements
• 25 days of annual paid leave, plus public holiday & Flexible Working Arrangement

Your key responsibilities:

• Primarily supporting the Global Commodities business in Singapore relating to FX and Derivative settlements of precious metals transactions, including tech enhancements of systems, implementing controls processes in relation to regulatory changes or new control requirements, standardizing processes in the region
• Perform and analyze end-to-end processes for area of improvements for better automation
• Key contact point to resolve client issues and queries
• Taking part in new business initiatives & NPAs/NTAs

Your skills and experience:

• Minimum 8 years’ experience in a Middle Office role in Commodities in financial services industry
• Proven product knowledge in Base Metals and Precious Metals, including OTC Derivatives
• Proven experience in managing projects on new product initiatives
• Proven understanding of physical commodities
• Proven organizational and communication skills; role will be interacting with both desk heads, regional and global operations leads
• Ability to work under pressure, handle multiple priorities and work as part of a wider regional team
• High personal motivational levels
• Proven Excel and Power Point skills

Role is required to be performed on-site at One Raffles Quay office. Relevant vaccination requirements may apply.

How we’ll support you:

• Flexible working to assist you balance your personal priorities
• Coaching and support from experts in your team
• A culture of continuous learning to aid progression
• A range of flexible benefits that you can tailor to suit your needs
• Training and development to help you excel in your career

About us and our teams:

Deutsche Bank is the leading German bank with strong European roots and a global network. click here to see what we do.

Deutsche Bank & Diversity

We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.

Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.

We welcome applications from all people and promote a positive, fair and inclusive work environment.

Our client is a major player in the Real Estate industry, with assets ranging from residential, commercial to retail. Currently they are looking for Deputy Manager, Accounts & Operations to join their team. They are located in the South area.

Responsibilities:

• Assist with timely account closing and prepare consolidation schedules
• Prepare financial schedules and statutory accounts
• Post month-end journals according to legal requirements
• Prepare quarterly GST, related parties, sponsorship, and donation reports
• Reconcile audit schedules, inter-company, and bank transactions
• Manage fixed assets and maintain asset registers
• Prepare financial statements in XBRL format
• Support audits, tax reporting, and statutory requirements
• Handle daily funding needs (shortfall/surplus)
• Collaborate with Finance Shared Services and other teams
• Perform ad-hoc tasks as assigned

Requirements:

• Diploma in Accounting, Business, or Finance
• 5 years of relevant experience
• Strong knowledge of Singapore Financial Reporting Standards
• Team player with attention to detail, able to multi-task and meet tight deadlines
• Ability to work independently with good communication skills
• Proficient in MS Office
• Knowledge of SAP S4, BPC, and ticketing tools is a plus

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv. We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

EA License No: R23115655

EA Personnel No: R21101676 (Michelle Yeo Swee Xiang)

Our client is a nonprofit organization in Woodlands, where they strive to make a meaningful impact in our community.

• Lead and mentor operational staff, fostering a culture of collaboration and continuous improvement.
• Work with the finance team to develop and manage the annual budget, ensuring fiscal responsibility and sustainability.
• Build and maintain relationships with key stakeholders, including funders, community partners, and volunteers.
• Oversee day-to-day operations, ensuring alignment with the organization's strategic goals.
• Identify and mitigate operational risks to protect the organization’s assets and reputation.

Requirements:

• Degree and above.
• At least 5 years of experience in a senior operational role, preferably in a non-profit organization or social service sector.
• Strong understanding of nonprofit financial management and fundraising strategies.
• Proven ability to lead and develop high-performing teams.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

JOB PURPOSE

Assist the Operation Manager and Administrative and Operation Executive in managing school’s operations relating to school safety, security, cleanliness, logistics and vendor management.

KEY RESPONSIBILITIES

Assist the Operation Manager in handling:

Estate and Facilities Management

• Liaising with contractors on estate maintenance work, improvement work and cleanliness of the school
• Adherence to Greengov.sg, APSN Safety, Health and Environment Audit, etc requirements.
• Logistical needs for school operations and events.

Maintaining security and safety of the school premises and property

• Locking and unlocking of classrooms/special rooms
• Arming and disarming of school

JOB REQUIREMENTS

• Minimum GCE ‘O’ levels or equivalent
• 1-3 years working experience preferrably in operations or logistics role.
• Advanced skills in MS Office (Excel, Words)
• Computer literacy
• Have exposure in area of emergency responses and security management
• Ability to multitask with good time management
• Organized, responsible and strong work ethic

Responsibilities:

• To provide administrative support to the Operations team to ensure that the department is maintained in an effective, updated and accurate manner.
• Arrears Management (follow up on outstanding arrears and follow up with tenants including coordinating with external lawyer on LOD & NOR etc.
• To carry out sourcing and purchasing duties
• To prepare invoices, data key-in and submission of regularly scheduled reports
• To coordinate paper work relating to meter reading, carpark system, M&E services and other operational processes
• To assist in the documentation for handling of renovation works and reinstatement cases
• To assist in the dealings and correspondences with tenants
• To perform general administrative and clerical duties

Duration:

• 2 years contract

Working Hours:

• 8.30am to 6pm, Monday to Friday

Location:

• Jurong East

Salary:

• Up to $4000

Requirements:

• Diploma in Business Studies or equivalent
• Good communications and interpersonal skills
• Good command of spoken and written Language
• Knowledge of Microsoft Office application is required
• Systematic, organized and meticulous

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[email protected] (Registration no: R1107390)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)

3 Shenton Way, #19-01 Shenton House, Singapore 068805

T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

Responsibilities

Service Delivery Operations Lead

• As Service Delivery Operations Lead, you will be responsible for overseeing the day-to-day operations of the service delivery team.

• Your day-to-day activities will involve managing the team's performance, ensuring timely delivery of services, and maintaining high levels of customer satisfaction. You should have advanced proficiency in Service Delivery and other skills such as Business Operation Management, Operational Excellence, and Delivery Excellence with advanced proficiency in each.

• Oversee the day-to-day operations of the service delivery team.

• Ensure timely delivery of services and maintain high levels of customer satisfaction.

• Manage the team's performance and provide guidance and support as needed.

• Collaborate with other teams to ensure seamless integration of service delivery solutions

Application Lead

• The System Application Lead is responsible for overseeing the design, implementation, and support of critical business applications.

• This role ensures the seamless operation of enterprise systems, manages a team of application specialists, and collaborates closely with business units and IT teams to ensure that system applications align with business goals.

Requirements

Service Delivery Operations Lead

• Degree / Diploma in Computer Engineering or related discipline

• At least 4-5 years of service delivery experiences

• Mandatory skillset:

1. Communication Skill

2. Troubleshooting and Analysis Skill

3. Manage a team of > 5 people before

Applications Lead

• Degree / Diploma in Computer Engineering or related discipline

• At least 4-5 years of service delivery experiences

• Strong background in software development, system integration, and leadership.

• Strong proficiency in system application design and implementation

Licence no: 12C6060

Position Summary:

The AV Service Engineering and Operations Coordinator is responsible for providing technical support, data collection, coordinating maintenance and operation activities to ensure the optimal operation of autonomous vehicles.

Key Responsibilities:

Level 1 Troubleshooting and Technical Support:

• Provide on-site Level 1 troubleshooting support (when activated) and debugging for technical issues encountered. Work with Level 2 support to identify, diagnose, and resolve basic configurations concerns, or minor hardware malfunctions.
• Collaborate with specialized teams or senior engineers to escalate complex issues beyond Level 1 for further analysis and resolution.
• Offer comprehensive customer support by resolving queries, providing technical assistance, and ensuring customer satisfaction.

Data Collection and Analysis:

• Execute routine data collection processes from data loggers, onboard sensors, software systems, diagnostic tools and feedback forms
• Analyze collected data to identify performance patterns, trends, and potential areas for optimization or preventive maintenance

Maintenance Coordination:

• Conduct and facilitate regular inspections, diagnostic tests, and scheduled maintenance for all vehicle assets including on-board equipment to ensure optimal functionality and safety.
• Develop maintenance schedules, ensuring adherence to protocols and manufacturer's guidelines for regular inspections, software updates, and component replacements.

Documentation and Reporting:

• Maintain meticulous records of Level 1 troubleshooting procedures, data collection findings, and maintenance activities performed on the buses.
• Generate detailed reports outlining identified issues, recommended solutions, and actions taken for each maintenance task or diagnostic analysis.

Operational Coordination:

• Coordinate operational activities including scheduling, resource allocation, and route optimization for the AV fleet.
• Collaborate with engineering, operations, and management teams to facilitate coordination between technical tasks and operational requirements.
• Propose and implement improvements to enhance operational efficiency, reliability, and customer satisfaction.

Any other additional duties not listed above but deemed appropriate for product and operations support by project basis.

Qualifications:

• Minimally a diploma in relevant Engineering field with equivalent work experience, with a focus on mechatronics preferred
• Familiarity with Unix (Ubuntu) environment
• Good understanding of Class 4 autonomous buses equipped with SAE Level 4 autonomy, including sensor technology, control systems, and software.
• Proficiency in Level 1 troubleshooting, data collection methodologies, and coordination of maintenance activities for Class 3 and 4 vehicles and electronics equipment
• Excellent communication skills and the ability to collaborate effectively with technical teams and stakeholders.
• Dedication to meticulous documentation and reporting practices.
• A Class 3/4 driving license will be an added advantage.

Experience:

• 3-5 years of hands-on experience in service engineering, technical support and/or operations coordination. Prior experience related to Class 3 and 4 vehicles will be an advantage.

Our client is a major player in the Real Estate industry, with assets ranging from residential, commercial to retail. Currently they are looking for Deputy Manager, Accounts & Operations to join their team. They are located in the South area.

Responsibilities:

• Assist with timely account closing and prepare consolidation schedules
• Prepare financial schedules and statutory accounts
• Post month-end journals according to legal requirements
• Prepare quarterly GST, related parties, sponsorship, and donation reports
• Reconcile audit schedules, inter-company, and bank transactions
• Manage fixed assets and maintain asset registers
• Prepare financial statements in XBRL format
• Support audits, tax reporting, and statutory requirements
• Handle daily funding needs (shortfall/surplus)
• Collaborate with Finance Shared Services and other teams
• Perform ad-hoc tasks as assigned

Requirements:

• Diploma in Accounting, Business, or Finance
• 5 years of relevant experience
• Strong knowledge of Singapore Financial Reporting Standards
• Team player with attention to detail, able to multi-task and meet tight deadlines
• Ability to work independently with good communication skills
• Proficient in MS Office
• Knowledge of SAP S4, BPC, and ticketing tools is a plus

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv. We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

EA License No: R23115655

EA Personnel No: R21101676 (Michelle Yeo Swee Xiang)

• Assist in the timely closing of accounts and preparation of consolidation schedules
• Prepare financial schedules, statutory accounts and ensuring quality of accounts meets the agreed service levels
• Prepare month-end journals in accordance with established processes, work procedures and local legal and statutory requirements
• Prepare quarterly GST reports, collation of interested/related parties’ transactions, sponsorship and donation reports
• Perform reconciliation of monthly audit schedules, inter-company and bank transactions
• Handle settlement to fixed assets and maintain fixed asset registers for assigned Companies and Cost Centre groups
• Prepare financial statements in XBRL format
• Support external and internal audit, tax reporting and other statutory requirements
• Provide day-to-day operations funding requirements (shortfall/surplus)
• Liaise and work closely with Finance Shared Services Centre, other finance functions and line of businesses
• Ad-hoc tasks assigned by supervisor

Job Requirements

• Diploma in Accounting or Business/Finance or equivalent
• 5 years of relevant working experience
• Strong accounting knowledge and application of Singapore Financial Reporting Standards (International)
• Displays positive attitude, team player, meticulous and the ability to multi-task and work under tight timelines
• Able to work independently and possess good communication skills
• Proficient in MS Office applications
• Knowledge of SAP S4, BPC and ticketing tools would be advantageous

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its local and overseas subsidiaries and affiliates to collect, use and disclose your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services, complying with Government’s health advisories and such other purposes stated in our privacy policy. Our full privacy policy is available at https://www.persolkelly.com.sg/policies. If you wish to withdraw your consent, please drop us an [email protected]) to let us know. Please feel free to contact us if you have any queries

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg No: R1440784 (Foo May Cheng)

Job Description

• Assist in the timely closing of accounts and preparation of consolidation schedules
• Prepare financial schedules, statutory accounts and ensuring quality of accounts meets the agreed service levels
• Prepare month-end journals in accordance with established processes, work procedures and local legal and statutory requirements
• Prepare quarterly GST reports, collation of interested/related parties’ transactions, sponsorship and donation reports
• Perform reconciliation of monthly audit schedules, inter-company and bank transactions
• Handle settlement to fixed assets and maintain fixed asset registers for assigned Companies and Cost Centre groups
• Prepare financial statements in XBRL format
• Support external and internal audit, tax reporting and other statutory requirements
• Provide day-to-day operations funding requirements (shortfall/surplus)
• Liaise and work closely with Finance Shared Services Centre, other finance functions and line of businesses
• Ad-hoc tasks assigned by supervisor

Job Requirements

• 5 years of relevant working experience
• Strong accounting knowledge and application of Singapore Financial Reporting Standards (International)
• Displays positive attitude, team player, meticulous and the ability to multi-task and work under tight timelines
• Able to work independently and possess good communication skills
• Proficient in MS Office applications
• Knowledge of SAP S4, BPC and ticketing tools would be advantageous

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

https://go.persolkelly.com/job/apply/8804

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R22111375 Chua Jie Lin