Our client is a leading provider of advanced communication solutions, specializing in high-performance satellite communication systems for the Marine and Shipping industry. As an industry pioneer, they are dedicated to equipping ship owners with cutting-edge technology to meet the growing demands of global maritime operations, ensuring vessels stay connected and operational 24/7. With a focus on growth and continuous improvement, our client is expanding their operations and building a dynamic team to drive further success.

Technical Sales Specialist (Marine Sector)

Focus on Singapore with the potential to expand beyond

Permanent role

About the Job:

We are seeking a driven and experienced Sales Development Specialist to join our client’s team, with a focus on the Marine and Shipping industry. The ideal candidate will have a proven track record in sales, preferably within Marine Satellite Communications or related industries, and will be responsible for building and nurturing relationships with ship owners and managers in Singapore. There is also potential for expanding into other countries based on performance.

Key Responsibilities:

• Develop and execute sales strategies targeting ship owners and managers in the Marine & Shipping industry.
• Champion and drive sales of Marine Satellite Communications equipment and related products.
• Identify new business opportunities, conduct market research, and generate leads.
• Build and maintain strong client relationships to ensure repeat business and long-term partnerships.
• Provide expert advice and solutions tailored to clients’ specific needs.
• Prepare and deliver compelling sales presentations, proposals, and contracts.
• Collaborate with internal teams to ensure smooth delivery and installation of products.
• Achieve and exceed sales targets and KPIs.
• Report on sales activities, forecasts, and market trends to management.

Requirements:

• Diploma or Degree in Engineering, such as Marine, Electronics & Electrical, IT & Telecommunications, or a related field is preferred.
• Proven sales experience in the Marine & Shipping industry, with a strong network of ship owners and managers.
• Knowledge of Marine Satellite Communications equipment or related products is highly preferred.
• Strong understanding of the Singapore Marine market, with the potential to expand into Indonesia.
• Excellent communication and negotiation skills.
• Ability to work independently and as part of a team.
• Self-motivated, results-driven, and customer-focused.
• Willingness to travel as needed.

Short Listed Candidates will be Notified & Contacted.

PrimeStaff Management Services Pte Ltd

EA License No.: 95C5411

EA Personnel Reg. No.: R1106591

Job Description

Job Responsibilities

• Provide day-to-day technical support to in-house company users (including regional offices)
• Manage servers, networks (LAN, WAN, VLANs and Wireless), computers, routers, switches, firewalls, CCTV, door access, software deployment, security updates and patches.
• Manage system and network security.
• Assist in IT requirements for onboarding and off-boarding of all employees.
• Provide professional recommendations for upgrades or modifications to IT systems.
• Manage IT inventory in store.
• Manage software license and domain renewals.
• Other ad-hoc duties as assigned from time to time.

Job Requirements

• Minimum Diploma in Computer Science / Information Technology or related field.
• Minimum 2 years of relevant working experience.
• Proficient in Microsoft Windows (10/11/Server), VMware vSphere.
• Technically inclined and hands-on, keen to pick up new technology and skillsets.
• Knowledge of the SAP B1 system is advantageous but not a must.
• Knowledge or past experience in IoT implementation would be advantageous but not a must.
• Able to communicate effectively.
• Good attention to detail and ability to multitask.
• Candidate with strong leadership skills, effective communication abilities, and relevant experience can be considered for the manager role.

Position title : Admin Specialist / Administrative

Location: Woodlands
Working Days: 5.5 days
Working hours : Mon to Fri (8.30am to 5.30pm) Sat (8.30am to 12.30pm)
Salary : $2,200 - $2,400

Job Scope

• Coordinate with Sales & Marketing Department to prepare quotations.
• Involved in project delivery by receiving clients’ purchase orders, issuing delivery orders and return forms, arranging for equipment testing/ certificates and maintenance; responding to clients’ requests where necessary thereby ensuring smooth operations & maximum client satisfaction.
• Responsible for preparation of delivery orders, progress claims and invoices, and verifying details with clients.
• Responsible for monitoring clients’ payment status, and finalizing project accounts for completed projects.
• Maintain and organize important corporate documents, contracts, and records relating to equipment, operations and corporate compliance documentations.
• Manage and keep records of company’s assets within company’s internal system.

Job Requirements

• At least 1-2 years of clerical admin would be an advantage.
• Minimum GCE O level/ NITEC graduate or administrative field.
• Proficiency in Microsoft Excel, Outlook and Word etc.
• Proficient in Autocad drafting skills is an advantage.

✅The Supreme HR Advisory Pte Ltd EA No: 14c7279

✅SAMUEL SIAW Reg No: R24124745

Location: Ubi

When you become a Fire and Rescue Specialist (FRS), you are skilled in handling a range of firefighting and rescue equipment. You are also a highly motivated leader who is trained in incident management and fire investigation.

Requirements:

• Minimum GCE A-Level, Higher NITEC, Diploma from Polytechnic, IB, NUS High School, NAFA, LASELLE, ITE (except Culinary Arts)
• Minimum pass standard for IPPT

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

Should you be interested in this position, please contact Mandy at 9640 2934 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23114622 So Man Xin

Job Responsibilities

• Oversees brand integrity, messaging, and strategy alignment across all stages in the marketing funnel and marketing campaigns.
• Brainstorm and manage overall digital marketing strategy to drive lead acquisition and increase online presence.
• Measure and report on the performance of digital marketing campaigns and assess against ROI goals.
• Liaise with digital media and identify opportunities for media coverage fit for the brands.
• Copywrite in English and transcreate (mainly Chinese to English) for content in different formats, tones and channels; work with relevant functions for assets suitable for content.
• Consistently conduct knowledge research, brainstorm for new ideas and track trending topics to develop interesting content.
• Work with internal stakeholders to optimise content and copy for advertisement considering keywords, business objectives and budget.
• Collaborate with internal stakeholders to develop product positioning and marketing direction for products; contribute to product naming.
• Manage corporate social media accounts such as Facebook, Wechat, Weibo, Red, Youtube, Instagram etc., including content development, posting, building following, community nurturing, social listening/ monitoring and responding to feedback, enquiries and comments, to increase brand awareness, engage customers, and gather insights.
• Update marketing materials, maintain content asset database and communicate regularly with regional marketing teams.
• Collaborate with marketing and product teams internal stakeholders to and contribute to product positioning and marketing direction for products.
• Assist in other marketing events and activities, when required.

Requirements

• Degree in Marketing, Communications, Languages or other related fields.
• Excellent grasp of English language and copywriting skills.
• Proficiency in Chinese for translation preferred.
• Possesses knowledge and a keen interest in skin care and health and wellness products.
• Strong project management skills, comfortable to manage multiple stakeholders from cross-functional departments.
• Resourceful and able to work independently with initiatives.
• Active team player; positive attitude and a problem-solver.

The position is responsible for supporting the Business Underwriting and Portfolio team in Corporate Solutions division. Responsibilities include pricing for group insurance policies, product development, portfolio management and benefit advisory to clients and intermediaries to support the divisions overall business strategic and financial goals.

The role holder will liaise with internal stakeholders including Senior Management, Finance, Actuarial and Group Office. External stakeholders include intermediaries, reinsurers, industry associations and regulators.

Responsibilities:

Pricing and Product Development

• Determine pricing for employee benefits insurance products in accordance with the company’s underwriting standards, with the objective to minimize excess risks and maximize profits and retention. This includes regular review and monitoring to ensure portfolio profitability remains in line with best estimate assumptions.
• Developing new products and enhancements to existing products in line with company’s product standards. This includes refreshing pricing assumptions, pricing tools and conducting regular experience analysis.

Management Reporting

• Ensure timely and accurate submission of management reports. This includes internal reports for decision making by local and group management, and regulatory and industry reports submitted to MAS / LIA.
• Perform analysis on financial indicators and performance metrics and provide inputs for business and strategy planning

Tableau Dashboards

• Develop and maintain Tableau dashboards that provide quality management information to support business monitoring, decision-making and business strategy

Reinsurance Management and Administration

• Ensure timely and accurate submission of reports for reinsurance and pool administration, including preparing regulatory and industry reports to internal and external stakeholders
• Assist in the review, negotiation, and analysis of reinsurance treaties
• Support the review of treaty documentation and ensure adherence to Group guideline

Requirements:

• Education – Bachelor’s degree in Actuarial Studies / Business or Data Analytics / Mathematics & Statistics
• Experience – 2 to 7 years of working experience in Actuarial / Group Insurance (Employee Benefits) / Data analytics / Management reporting / Other business support functions involved in working with large and complex datasets
• Certifications – Professional actuarial qualification from a recognized international actuarial body with good progress towards qualification.
• Proficient with Microsoft Office (Word, Excel, Powerpoint, Access)
• Proficient with SQL and at least one programming language
• Experience with BI tools, e.g. Tableau, Quickview, Power BI, etc.
• Meticulous and detail-oriented
• Strong analytical and problem-solving skills
• Able to work both independently and within a team
• Able to effectively manage multiple projects and priorities within tight timelines

Career in the Hospital

Join our incredible team at the National University Hospital (NUH), where we believe that a hospital is more than just a workplace. Every day, we witness the remarkable impact that our healthcare professionals can have on individuals, families, and entire communities.

At NUH, we are driven by a shared purpose – to lend a helping hand to those in need, to be a source of support and healing, and to empower patients to live their best lives.

We are looking for passionate and committed individuals to join us as we transform lives and create a lasting impact in the lives of our patients. The impact you make at NUH will be profound, regardless of the role you take up in the hospital.

About NUH

The National University Hospital (NUH) is Singapore’s leading university hospital, with a proud heritage dating back to 1905 with the establishment of what’s now the NUS Yong Loo Lin School of Medicine. Our strong ties with the medical school have shaped us into a unique institution, allowing us to seamlessly integrate clinical care with teaching and research. As a university hospital, we go beyond the realm of providing tertiary medical care. We are a hub of knowledge and innovation, attracting healthcare professionals who are passionate about pushing boundaries and making significant contributions to the field.

About Department and Purpose of the Position

We are seeking a dynamic, resilient and highly dedicated Patient Service Associate to join our Specialist Outpatient Clinics.

As a Patient Service Associate, you will deliver friendly, efficient customer service and create a warm and welcoming atmosphere for our patients and visitors, with the key aim of providing excellence patient care and satisfaction.

Key Responsibilities

• Counter Registration
• Perform registration and screening of patients
• Perform accurate billing and timely collection of payments
• Comply to clinic facilities readiness
• Consultation Room
• Assist clinicians and/or therapists during clinic consultation.
• Provide proper care and coordination and coordinate first/follow-up appointments for patients.
• Manage wait time and keep patient updated in a timely manner.

Key Requirements

• Minimum “N” Level.
• Healthcare or service or related industry preferred but not required.
• Proficient in computer skills.
• Team player with good communication and interpersonal skills.
• Able to multitask and work in a fast paced environment.

Closing & Applications

When you join NUH, you become part of a dynamic and collaborative environment where expertise, knowledge, and compassion all come together.

Working in healthcare offers satisfaction that extend far beyond the ordinary. The smiles of gratitude from patients and the profound sense of fulfilment that comes from helping others cannot be measured. It is a career that allows for both personal and professional growth. The challenges you encounter in this rapidly evolving industry push you to constantly expand your knowledge and skills, as well as encourage lifelong learning.

Be a part of a team that gets to create a transformative healthcare experience for our patients and professionals alike.

Job Description

• Retail sales of aquarium products, ornamental fishes, corals and tanks.
• Handle customer's enquiries
• Shop livestock tank/display tank maintenance
• General housekeeping of retail shop
• Assist in ad hoc job task

Job Requirements

• Sales-driven and self-motivated.
• Knowledge of aquarium fishes and corals is an added advantage.
• Experience in the aquarium industry or as a personal passion is an added advantage.

Benefits

• Basic + Commission + Performance Incentive
• Meal(s)
• Excellent career growth opportunity

Position Summary:

The Lab Support Specialist performs Instrument and Information Technology Support including infrastructure, software, system integration, instrument support, IT, and project management as required to support EFII growth across all sub-business units. The Lab Support Specialist will ensure assigned applications are effectively implemented and maintained to meet applicable regulatory requirements.

Essential Duties and Responsibilities:

• Demonstrates and promotes the company vision
• Develop or aid in the development of test plans for software validation and change control in accordance with all SOPs and Policies
• Validate and maintain computer software used to generate, process, or print raw data
• Perform simple to advanced programming activities including test, creation, or modification of the assigned applications based on user and/or system design specifications
• Identify opportunities to enhance automation/digitization within the business
• Complete specific programming or application improvement projects
• Review and update application documentation related to projects
• Develop, coordinate, and perform training sessions for users of the assigned applications/systems
• Evaluate new software for applicability within the business and determine if it meets SOP/Policy requirements for security
• Maintain all IT infrastructure, systems, hardware, software, IT closet, and hardware inventory
• Act as the liaison with the Eurofins IT NSC
• Lead application troubleshooting efforts within EFII
• Assist in risk mitigation efforts for disaster recovery plans, including performing or monitoring application/system back-up procedures
• Manage appropriate IT inventory on-site in Singapore to support the business growth and required response time
• Perform IT asset disposal
• Maintain neat and accurate records
• Regular attendance and punctuality
• Applies GMP/GLP in all areas of responsibility, as appropriate
• Conducts all activities in a safe and efficient manner
• Performs other duties as assigned

Basic Minimum Qualifications (BMQ):

To perform this job successfully, the individual must be able to perform each essential duty satisfactorily. The requirements below are representative of the knowledge, skill or ability required.

• Ability to administer, manage, and maintain multiple applications and/or systems
• Demonstrated knowledge of PC, operating systems, IT infrastructure and security
• Advanced computer skills such as Power BI, SQL and Crystal Report
• Advanced knowledge in Windows-based data capture systems
• Ability to work independently and in a team environment
• Ability to learn new tasks
• Ability to think critically and solve problems quickly and efficiently
• Associates degree or at least 3+ years applicable experience in IT, infrastructure, or network environment (Vocational certificates are acceptable). Experience may be substituted for education
• Bachelor’s degree in IT, computer programming, network management, or comparable vocational certificates are acceptable
• Able to speak with internal clients to discuss user requirements, resolve minor issues, and understand business impact
• Ability to safely enter confined spaces and to troubleshoot IT systems
• Knowledge of ISO 17025, GLP, and GMP standards

Sciente Group, founded in 2007, is a multi-award winning, ISO9001, DPTM & Great Place To Work certified, technology focused organisation with business interest in Singapore (HQ), USA, Malaysia, Philippines and India.

We are partner of Databricks, Dataiku, Snowflake, AWS, Salesforce.

We help our clients in Intelligentisation with our value innovation by fusion of Business Technology Consulting, Talent and Data Transformation expertise.

As a part of our growth strategy, we are expanding our client facing tech recruitment consulting team.

Our mission: Delighted clients & community.

Our employee value propositions are: Learning & Development, Career Growth and Sincere & Approachable leaders with a heart. Therefore we promise a stable and a long-term career progression for you.

What is expected from this role to start with?

This is an on-site Singapore-based individual contribution role that will own-up the Technology Recruitment/IT talent search for the projects within existing named client accounts of the incumbent. Primarily, the focus is on account management & fulfilment of technology talent acquisition services to meet our clients' project requirements.

• Adopt a consultative approach, we aim to act as coaches and talent advisors for clients and IT candidates.
• Take the ownership of a new or an existing named client account, prepare an account plan and build relationships to grow the portfolio of services.
• Comprehend our clients' profiles, their project environments, roles, responsibilities, required skill sets, and expectations.
• Collaborate to clarify job descriptions and ensure a common understanding.
• Creatively source and engage potential IT professionals through various channels.
• When required, work with internal recruitment consultants, based in India, to fulfil the requirements.
• Guide and advise potential candidates, consultatively understand their technology skills, capabilities, and aspirations.
• Evaluate candidates based on evidences of their overall skills, experience, and motivation aligned with the job description.
• Present a concise profile summary of shortlisted candidates to clients.
• Facilitate the interview process for clients and candidates, ensuring delightful engagements.
• Effectively manage critical moment of truths and pre-closures with delightful experience for candidates.
• Adhere diligently to Sciente's internal processes and submit daily/weekly reports in a timely manner.
• Our objective is to support candidates in crossing the finish line and seamlessly joining our client projects.
• Engage selected candidates effectively for successful onboarding and completion of the crucial first three months.
• That's the expectation from this role.

Who shall fit-in the best for this role?

Incumbent must have at least 5 years of total experience in full life cycle talent acquisition/ recruitment of active and passive IT professionals and in client account management.

• A graduate degree or diploma in IT, Computer Science, a related field, or any business/HR/engineering discipline is a prerequisite.
• Client account management for tech recruitment (270 degree) or 360 tech recruitment experience is mandatory for this role.
• Essential soft-skills include outstanding communication and interpersonal skills, along with a results-oriented mindset.
• Demonstrated ability to strategically source and judiciously screen candidates to pinpoint the ideal fit for our clients.
• Successful track-record in account management to service clients with desired speed and accuracy is a must.
• Proficiency in engaging with potential talents, adopting a consultative approach to understand their career aspirations, and aligning candidates' ambitions with our clients' project offerings.
• Independently contributing to the entire candidate journey, from sourcing to onboarding and seamless client interaction are key aspects of the role.
• Meticulous attention to detail and a commitment to continuous learning are mandatory for our organizational culture and the demands of the markets we serve.
• Capability to work towards meeting revenue performance goals.
• A fervor for delivering results to grow portfolio of services to clients, coupled with discipline, focus, perseverance, and resourcefulness, is highly valued.

What is the growth potential of this role?

• Next potential next levels of growth are Managing Consultant/Customer Success Manager and Consulting Manager for a portfolio of clients/industry sector.

To know why you should join us, please visit https://www.scienteinternational.com/about-us/join-us/

Our office location: Changi Business Park, near Expo MRT.

Should you be interested in this opportunity, please send your updated resume to [email protected] at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified.

EA Licence No. 07C5639

POSITION OVERVIEW : Production Manager

POSITION GENERAL DUTIES AND TASKS :


Job Description Summary:

As a member of the Live Event Production & Technologies team this role will work in a fast-paced, cross-functional environment. The Production Manager collaborates with stakeholders, vendors, executive leadership, Customer’s Studios and global technical teams to manage projects from intake to final program reconciliation. The role includes content development and design (creative, content, video, run of show, technical requirements, resourcing crews) and delivery of an experience that meets the client objectives leveraging the tools we have available in-house.

Responsibilities:

Define and execute the production strategy and project plans for each project, directly or collaborating with various teams;
Define, obtain, and manage structured feedback and approvals to ensure that deliverables are being reviewed against established project objectives by all necessary stakeholders, including clients, project teams, and other creative teams;
Provide collaborative creative and artistic direction on projects to ensure that the client’s unique business objectives are met;
Develop and create concepts based on the client’s business requirements while maximizing messaging effectiveness.
Generate and maintain production/technical documents (run of show, production/crew schedule, rehearsal schedule, breakout flow, presentation and video specs, presenter specs, etc.).
Write creative briefs that clearly articulate communication objectives and success criteria to inform and direct work and creative development;
Be a good steward of the Company’s spending and resources;
Be conscious of the sustainability and environmental impact of our work
Operate and manage Audio and Video Production Equipment and Software including NDI technology
Consult and manage Live/Hybrid/Virtual Event Production, Virtual Event Portals, Encoding Hardware/Software, CDN solutions
Collaborate with the Digital Workplace team to continuously evaluate new features of our digital products and determine where we have feature gaps that need to be added to the roadmap
Ability to operate and run meetings effectively in potentially high stress situations
Ensures back-up plans are in place for each production
Classified - Confidential

Ability to pivot and be flexible on production in the case of technical errors or last minute run of show changes while maintaining a seamless front-end experience for employees

Job Qualifications:

Experience working with Microsoft products preferred (Teams Meetings & Events, Yammer, Stream, SharePoint)
Experience managing Unified Communication Tools preferred (web and video conferencing, mobility, desktop sharing, instant messaging)
Experience with Hardware and Software Encoders (Tricaster, Wirecast, vMix, OBS) preferred
Experience with network configuration and support preferred
Strong interpersonal skills
Proactive approach to work
Strong communication skills
Strong process and detail orientation
High level of initiative and assertiveness
Results oriented
Ability to coordinate and leverage resources to deliver against objectives
Creative problem-solving skills
Project Management skills
Strong teamwork and collaboration skills

Requirements:

• Bachelor’s degree preferred
• 5 - 10+ years of experience working as a meetings and event producer or related
• Experience working with agile methodology and routines
• Demonstrated ability to understand and discuss technical concepts, manage tradeoffs, and evaluate requests with stakeholders, managing conflicting requests and priorities
• Demonstrated effectiveness in working cross-functionally to deliver products/services
• Excellent verbal, written, and presentation communications skills.
• Excellent interpersonal skills – can build relationships and lead and influence across a large, highly networked organization
• Experience working in a complex organization
• Self-starter with a problem-solving mindset; ability to work with minimal supervision, and to effectively delegate work to others

Skills: Live Production, Microsoft Teams, Microsoft Stream, Encoding, Live Events, Audio Visual, Unified Communications. NDI, Networking, Agile

Travel : 0-25%

Talent Acquisition Partner, Japanese Speaker

Our client is seeking a skilled Recruiter to drive the expansion of their Business teams across the APAC region. In this role, you will play a key part in their growth by leveraging data insights to support hiring processes and strategies.

Key Responsibilities:

• Strategic Focus: Primarily hire for the Japan team while assisting other APAC markets.
• Candidate Sourcing: Attract top talent and create effective recruitment strategies.
• Candidate Journey: Oversee the candidate experience from initial engagement to offer stage.
• Team Collaboration: Work closely with hiring teams to understand their needs and guide them through the recruitment process.
• Data Insights: Provide market and talent pool insights to facilitate informed hiring decisions.
• Global Teamwork: Collaborate with a worldwide recruitment team to address hiring needs in various regions.

Ideal Candidate:

• 3-6 years of recruitment experience, with a mix of agency and in-house roles preferred.
• Fluent in Japanese
• Proven ability to build strong relationships with HR and business leaders.
• Experience in data-driven recruitment and working in diverse environments.

Next Step

If you are interested in applying for this role, please submit your resume through this portal or send a copy of your CV (Word document) to [email protected]

EA Reg No. R1876585

EA License No. 23S1593

Our client is a specialist clinic located at the city.

• Responsible for clinical evaluation of patients
• Perform patients counselling on medical and surgical treatments
• Handle diagnostics e.g HVF, OCT, Corneal Tomography, Biometry, Ultrasonography, Fundal and Anterior Segment Photography etc.
• Support in laser refractive surgery (LASIK, RelexSMILE & PRK)

Requirements:

• OOB fully registered
• At least 2 years of experience as an Optometrist

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Coinhako is a market-leading platform for access to digital assets like Bitcoin from Singapore.

Founded in 2014, Coinhako has established a reputation as being one of the most secure and trusted digital asset wallet service providers and trading platforms in the APAC market. Our team is deeply passionate about building the crypto economy in the APAC region. Through the launch of our innovative suite of products and services, Coinhako aims to empower individuals and businesses by allowing them to take ownership and control of how they build and manage their assets in the new digital finance world.

We are looking for motivated individuals who are passionate about the crypto space to join our team as an User Operations Specialist

What you'll be doing:

• Respond to user’s queries and resolve issues accurately and promptly through both online and offline support
• Provide appropriate and relevant responses to local regulators and/or authorities
• Collaborate with internal support team to ensure customer issue resolution
• Regularly review, update, and improve standard operating procedures (SOPs) to reflect current best practices and internal processes. Ensure that document control version remain updated
• Work with team leads to ensure the implementation of the SOP corresponds to what is happening on the ground by performing sample checks
• Understudy team leads to perform quality assurance review
• Complaint Escalation - Facilitate the escalation of user complaints by investigating root causes and working with relevant teams to provide solutions
• Assist in producing monthly reports
• Keep a register of all reviews and audit conducted
• Perform ad hoc tasks as required to support smooth internal operations and ensure an efficient workflow

What we're looking for:

• Diploma/Bachelors in Business Management or equivalent
• Preferably 1 year of experience in customer operations related role
• Meticulous, pay strong attention to details
• Strong communication skills
• Strong sense of responsibility and able to work well in teams
• Able to communicate fluently in English, and have strong interpersonal skills
• Understanding and/or experience working in a Cryptocurrency/Blockchain/Fintech/Finance Trading domain preferred

What’s in it for you:

• Friendly and fun start-up work culture
• Convenient work location located in the heart of CBD area
• Generous annual leaves on top of national holidays
• Medical coverage including GP, Specialist, TCM, and more
• Self-care benefits and exciting fitness workshops/webinars
• Vibrant office with a well-stocked pantry
• Animal-friendly environment, with a fluff ball in the office

Find out more about Coinhako @ https://www.coinhako.com/ and don't forget to visit our Careers Page @ https://www.coinhako.com/join-us!

• Manage end-to-end payroll processing for multiple entities across SEA, ensuring accuracy and timeliness supported by initially one payroll manager
• Manage relationships with external vendors ensuring Standard Operating Procedures and KPIs are in place and met.
• Work closely with Finance, HR Business Partners, and external vendors to ensure payroll data is accurate and payments are processed smoothly.
• Ensure that all payroll-related policies, procedures, and documentation are up to date and compliant with legal and regulatory requirements.
• Conduct regular audits of payroll systems and processes to minimize errors and maintain high standards of payroll governance.
• Identify opportunities to improve payroll processes, create efficiencies, reduce single points of failure and optimize the service provision
• Respond to internal and external audit inquiries and provide supporting documentation as needed.
• Act as the subject matter expert for payroll queries and provide advice to HR and Finance teams as needed.
• Prepare and analyze payroll reports for management, providing insights and recommendations for process improvements.
• Assist in the annual budget planning related to payroll and provide forecasts as needed.

The Operations Specialist / Senior Operations Specialist role is critical for the Singapore branch office to continue to meet the service level expectation and trust of the Distributors that the Operations team has painstaking built over the past 3 years. Our business has scaled to a level where the existing team faces a challenge supporting increased in volume of case submissions, enquiries, policy service requests and expanded administrative support services to Underwriting and Partnership while at the same time having to actively participate in project works, new product launches, Day 2 issues and enhancements. The role also ensure that we are able to support one intake management that we are working towards under Project Harmony.

The role will work with the Senior Manager, Operations and Team Lead to provide smooth, timely turnaround for receiving, processing, issuance of new cases and policy contract assembly as well as handling inforce policy service requests. The additional member to the team allows for the implementation of segregation of duties where the Assistance Manager, Operations will perform the maker role while the Manager and Team Lead act as the checker to ensure accurate and efficient processing of transactions, meeting quality assurance and service level. This role is also responsible for first line of defense for the company’s Anti-Money Laundering and Countering the Financing of Terrorism (AML/CFT) guidelines and procedures, and will ensure the department compliance with LIA and MAS regulations. The role is Distributor and Client facing, requiring relentless Client focus to ensure an exceptional experience with Sun Life.

This role will be responsible for the intake functions of new business submissions, case rework, policy issuance and assembly, review of client due diligence documents and some inforce policyowner services processing. The role will liaise with multiple internal stakeholders including Underwriting, Partnership and Business Development, Compliance, Product, Finance, Legal and others. Excellent communications skills are must as we strive to be the service provider of choice for Distributors and Clients.

Key Responsibilities

• Intake: ensure incoming emails are worked and routed in a timely manner in accordance with our service standards
• Case setup: establish case records on our systems and index documents to ensure they are easily accessible for our Underwriters
• Policy issuance: aid our Distributors to ensure their submissions are in good order for policy issuance
• Client Due Diligence: demonstrate proficiency in our AML/CFT procedures
• Inforce / Policyowner Services: complete post-policy transactions

Job Requirements

• Education: Bachelor's degree or equivalent industry designations
• Real-world experience: At least 3 years of hands-on experience in life insurance operations, preferrable in the high-net-worth market. You should be able to demonstrate a proven track record of streamlining operations and driving efficiency.
• Innovative passion for process improvement: we value continuous process improvements! You should be able to articulate examples of process improvements you’ve implemented in your previous roles.
• A proactive mindset: our Culture is the key to our success! We are looking a positive, can-do mindset where you view obstacles as opportunities for wins.

Preferred skills

• Detail-oriented
• Excellent communication skills

Your new company
Our client, a Class A1 General Builder Contractor firm, has diversified interests in construction, engineering, manufacturing, and trading. Their construction division specializes in building iconic landmarks, infrastructure projects, and residential developments, while their engineering expertise spans electrical, mechanical, and civil disciplines. In response to their recent growth and expansion, they are currently seeking to augment their team with the addition of a Senior Electrical Engineer.

Your new role
A few of your responsibilities would be;

· Deliver projects within scope, time, cost, and quality constraints.

· Interpret technical designs and drawings for on-site construction.

· Ensure compliance with regulations and client specifications.

· Coordinate M&E services and prepare CSD/SEM drawings for submission.

· Integrate Civil, Architectural, and M&E works on-site with stakeholders.

· Plan and monitor work schedules for timely task completion.

· Prepare progress reports for clients and project managers.

· Provide technical advice and resolve M&E technical issues.

· Coordinate site inspections and ensure safety and housekeeping standards.

· Adhere to safety and health regulations, aiming for zero accidents.

What you'll need to succeed

· Bachelor's Degree in Mechanical or Electrical Engineering.

· At least 4 years of experience in a related field.

· Understand safety and quality standards.

What you'll get in return
You'll be offered career development opportunities, succession planning, and, on the job training will definitely be given to you. You’d also have an amazing team supporting you throughout your career.

What you need to do now
If you feel like you meet the above requirements or know someone who does, then click on the link to apply, or you may send your application/referral directly to me at [email protected].

If this job isn't quite right for you but you are looking for a new position, please contact me for a confidential discussion on your career.

EA Reg Number: R24121320 | EA License Number: 07C3924 | Company Registration No: 200609504D

Are you a customer-obsessed builder with a passion for helping customers achieve their full potential? Do you have the business savvy, GenAI background in the Startup space, and technical sales skills necessary to help position AWS as the cloud provider of choice for customers? Do you love building new strategic and data-driven businesses? Join the Worldwide Specialist Organization (WWSO) Startup team as a Business Development Specialist!

WWSO Intro
The Worldwide Specialist Organization (WWSO) is part of AWS Sales, Marketing, and Global Services (SMGS), which is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. We work backwards from our customers’ most complex and business critical problems to build and execute go-to-market plans that turn AWS ideas into multi-billion-dollar businesses. WWSO teams include business development, specialist and technical solutions architecture. As part of WWSO, you'll provide expertise across the entire life cycle of an AWS customer initiative, from developing idas for new services to accelerating the adoption of established businesses. We pride ourselves on thinking big, delivering exceptional results for our customers, and working across AWS as #OneTeam.

Key job responsibilities
* Interact at the CxO/VP level, as well as with developers and technical architects, to ease adoption, develop pipeline, secure lighthouse customers, drive top-line revenue, and explore strategic partnerships.
* Become a trusted business advisor within customer accounts through Technical Thought Leadership.
* Develop and deploy programs that leverage AWS Field teams, as well as technology and consulting partner channels.
* Collaborate with AWS Product and Technical teams to create solutions that solve customer problems, including reference architectures, patterns, automation, and release plan.
* Work with Marketing to develop and align digital marketing campaigns to drive awareness and demand.
* Own the GTM strategy and execution for GenAI in Startup ASEAN, collaborating with teams in the field including Sales, Partners, Marketing, and other Specialists.

A day in the life
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

About the team
The WWSO team helps customers adopt our newest and most advantageous technologies. We are technology specialists. The WWSO Startup team is a team dedicated to helping Startups scale quickly and cost-effectively on AWS. We want Startups to grow better when they choose AWS and we make it easier by recommending the right technologies and then by helping Startups get up and running quickly.

This position specifically is part of the WWSO Startup team, where you will be a Technical Business Developer that helps Startups adopt AWS’ technologies with a focus on GenAI, among others. You will 1/Be the best storytellers and technologists, 2/Work with the most promising Startups, 3/Scale tech knowledge via products, programs, and the AWS Field, and 4/Gather critical Startup feedback to inform our product roadmaps.

Basic qualifications

• 7+ years of relevant GTM, Sales, or Consulting experience.
• 5+ years of technology domain experience in LLM, Machine Learning, Artificial Intelligence, and GenAI related fields.
• Experience driving partnerships and developing joint go-to-market strategies with AI/ML model providers.
• Hands-on understanding of open source software, deep learning, and other ML algorithms with hands-on experience running pilots and POCs to demonstrate capabilities to prospects.
• Bachelor’s Degree Required.

Preferred qualifications

• Startup background and experience at a VC or PE-backed firm in a Product, BD, or Sales Executive capacity.
• Established track record of building rapport with Startup executives and closing strategic deals.
• Familiarity with open-source software used by Startups and working knowledge of software development tools and methodologies.
• Strong data-based storytelling skills with a high degree of comfort speaking with Startup executives and developers.
• Recognized industry expertise in primary discipline(s) with proven public speaking prowess.
• Cloud expertise as demonstrated by one or more cloud certifications.
• A Advanced degree highly preferred, especially an MBA or MS in CS or Engineering.

Company Overview

Squarepoint is a global investment management firm that utilizes a diversified portfolio of systematic and quantitative strategies across financial markets that seeks to achieve high quality, uncorrelated returns for our clients. We have deep expertise in trading, technology and operations and attribute our success to rigorous scientific research. As a technology and data-driven firm, we design and build our own cutting-edge systems, from high performance trading platforms to large scale data analysis and compute farms. With main investment offices in New York, London and Singapore, we emphasize true, global collaboration by aligning our investment, technology and operations teams functionally around the world.

Job Summary:

Squarepoint is looking for a Platform Compute and Storage (PCS) Specialist to join our growing global team. The candidate will work alongside our global team to design, build, and maintain both compute and storage services that are continuously scaling to support the growth of the company. This role requires in depth knowledge of Linux platforms and distributed storage systems, including performance optimization and capacity management. This candidate will ideally have experience with bare metal, hypervisors, containers, and public cloud platforms. Your day to day could consist of hardware and software installation and configuration, monitoring and alerting improvements and configurations, automation and tool development, and much more.

Main Duties & Responsibilities:

• Manage systems efficiently at scale through standardization, automation, testing, and in depth monitoring
• Enforce development standards for source control, testing, and continuous integration for infrastructure, OS, patches, and configuration management
• Manage a distributed compute environment and several petabyte-scale storage systems
• Install, manage, and monitor the Linux operating system (RHEL based)
• Troubleshoot hardware and software issues throughout the stack
• Work with business owners to regularly re-prioritize the book of work, while delivering both tactical and long term objectives

Qualifications/Skills Desired:

• 5+ years of experience in a technology infrastructure role including Linux administration
• Experience working with configuration management driven administration using tools such as Chef or Ansible
• Experience with distributed storage and different storage protocols (NFS, GPFS, WEKA)
• Proficient in Python, or other high level language (Go, Rust, etc)
• Experience with modern software development: version control, agile development, ci/cd
• Observability in distributed systems (ex. Elasticsearch, Logstash, Kibana, Datadog, Prometheus, Grafana).
• Experience working with various cloud providers (AWS and GCP).
• Eagerness to continuously learn new technologies and develop with us,
• Ability to work well in a fast-paced, adaptable, and pressured environment.
• Bachelor’s Degree in an Engineering discipline or related area.
• Excellent written and verbal communication skills

Job Description

The Marketing Specialist will be responsible for developing and executing digital marketing strategies across multiple platforms to enhance brand awareness, engage audiences, and drive lead generation. This role will involve content creation, social media management, market research, and cross-functional collaboration to ensure consistent and effective messaging. The ideal candidate will have strong knowledge of both international and Chinese social media platforms and trends, ensuring the company’s marketing strategies resonate with diverse audiences.

Key Responsibilities:

• Content Creation & Management: Oversee content creation for various digital platforms, including social media, blogs, websites, and email marketing events.
• Social Media Management: Lead and manage the company's presence across major social media platforms such as Chinese social media platforms, including WeChat Official Accounts, Xiaohongshu (Little Red Book), Zhihu, Douyin (TikTok) etc..
• Market Research & Analysis: Conduct competitor analysis and audience research to refine targeting strategies and stay competitive. Analyze data and provide insights to adjust marketing strategies based on performance metrics.
• Lead Generation & Funnel Management: Develop and implement lead generation strategies to expand the company’s customer base. Track and report on the effectiveness of lead generation efforts, optimizing strategy for higher conversion rates.
• Collaboration with Cross-Functional Teams: Work closely with the marketing team, sales team and management team to ensure consistency in messaging across all digital platforms.
• Platform Management & Optimization: Manage the company's presence on social media platforms. Leverage platform-specific strategies to grow the company’s audience and increase engagement.

Experience Requirements:

• 0-5 years of experience in digital marketing, content creation, and social media management.
• Proven track record of managing multi-channel marketing campaigns with a focus on both global and Chinese digital platforms.
• Strong understanding of Chinese social media platforms (WeChat, Xiaohongshu, Zhihu etc.) and their role in engaging audiences and generating leads.
• Proficiency in social media advertising.
• Excellent communication and collaboration skills, with the ability to work across teams and regions.
• Data-driven mindset with experience in tracking, reporting, and analyzing campaign performance to optimize strategies.
• Familiarity with the tech and property industry is a plus.

Preferred Qualifications:

• Diploma's degree in Marketing, Communications, Business, or a related field.
• Experience in B2B & B2C digital marketing and lead generation.
• Knowledge of international and Chinese markets and consumer behavior trends.
• Ability to manage multiple campaigns and projects simultaneously while meeting deadlines.

Company Overview

Squarepoint is a global investment management firm that utilizes a diversified portfolio of systematic and quantitative strategies across financial markets that seeks to achieve high quality, uncorrelated returns for our clients. We have deep expertise in trading, technology and operations and attribute our success to rigorous scientific research. As a technology and data-driven firm, we design and build our own cutting-edge systems, from high performance trading platforms to large scale data analysis and compute farms. With main investment offices in New York, London and Singapore, we emphasize true, global collaboration by aligning our investment, technology and operations teams functionally around the world.

Job Summary:

Squarepoint is looking for a Platform Compute and Storage (PCS) Specialist to join our growing global team. The candidate will work alongside our global team to design, build, and maintain both compute and storage services that are continuously scaling to support the growth of the company. This role requires in depth knowledge of Linux platforms and distributed storage systems, including performance optimization and capacity management. This candidate will ideally have experience with bare metal, hypervisors, containers, and public cloud platforms. Your day to day could consist of hardware and software installation and configuration, monitoring and alerting improvements and configurations, automation and tool development, and much more.

Main Duties & Responsibilities:

• Manage systems efficiently at scale through standardization, automation, testing, and in depth monitoring
• Enforce development standards for source control, testing, and continuous integration for infrastructure, OS, patches, and configuration management
• Manage a distributed compute environment and several petabyte-scale storage systems
• Install, manage, and monitor the Linux operating system (RHEL based)
• Troubleshoot hardware and software issues throughout the stack
• Work with business owners to regularly re-prioritize the book of work, while delivering both tactical and long term objectives

Qualifications/Skills Desired:

• 5+ years of experience in a technology infrastructure role including Linux administration
• Experience working with configuration management driven administration using tools such as Chef or Ansible
• Experience with distributed storage and different storage protocols (NFS, GPFS, WEKA)
• Proficient in Python, or other high level language (Go, Rust, etc)
• Experience with modern software development: version control, agile development, ci/cd
• Observability in distributed systems (ex. Elasticsearch, Logstash, Kibana, Datadog, Prometheus, Grafana).
• Experience working with various cloud providers (AWS and GCP).
• Eagerness to continuously learn new technologies and develop with us,
• Ability to work well in a fast-paced, adaptable, and pressured environment.
• Bachelor’s Degree in an Engineering discipline or related area.
• Excellent written and verbal communication skills

The Accounts Specialist manages and oversees various finance functions within the organisation, including handling the full scope of accounts payable. This role involves ensuring timely and accurate processing of financial transactions, maintaining vendor relationships, and supporting financial reporting and compliance. Proficiency in both English and Chinese is required for effective communication and documentation.

The main responsibilities and tasks of this position are listed as, but not limited to the following:

• Manage day-to-day accounts payable and cash management
• Review, verify, and process approximately 300 monthly invoices, ensuring timely and accurate entry into the financial system.
• Prepare and process electronic transfers and payments
• Address and resolve any discrepancies or issues related to invoice processing.
• Prepare and process staff claims and vendor payments, ensuring compliance with agreed payment terms and company policies.
• Reconcile accounts payable sub-ledger to the general ledger regularly to ensure accuracy.
• Prepare accounts payable ageing and cash flow forecasts.
• Generate and review bi-weekly, monthly, quarterly, and annual forecasts of cash flow when required.
• Liaise with other departments or subsidiaries to address and resolve financial issues.

Requirements:

• Minimum of 2 years of relevant experience
• Candidates with AR experience are essential but not a must.
• ITE/Diploma in Business/Finance/Accounting preferred.
• Proficiency in Chinese/Mandarin is required for effective communication with China Headquarters.
• Proficiency in English is required for effective communication with the Singapore Office.
• Experience with Sage accounting software is a plus.
• Strong proficiency in Microsoft Office suite, particularly Excel (Vlookup, Hlookup, Xlookup, Sumifs, Countif etc)
• Excellent communication skills and attention to detail.
• Ability to thrive in a fast-paced, team-oriented environment.
• Strong analytical and problem-solving skills.
• No quota for work pass holders

Benefits:

• Annual Wage Salary
• Completion Bonus
• Transport Allowance

Company Overview

Squarepoint is a global investment management firm that utilizes a diversified portfolio of systematic and quantitative strategies across financial markets that seeks to achieve high quality, uncorrelated returns for our clients. We have deep expertise in trading, technology and operations and attribute our success to rigorous scientific research. As a technology and data-driven firm, we design and build our own cutting-edge systems, from high performance trading platforms to large scale data analysis and compute farms. With main investment offices in New York, London and Singapore, we emphasize true, global collaboration by aligning our investment, technology and operations teams functionally around the world.

Job Summary:

Squarepoint is looking for a Platform Compute and Storage (PCS) Specialist to join our growing global team. The candidate will work alongside our global team to design, build, and maintain both compute and storage services that are continuously scaling to support the growth of the company. This role requires in depth knowledge of Linux platforms and distributed storage systems, including performance optimization and capacity management. This candidate will ideally have experience with bare metal, hypervisors, containers, and public cloud platforms. Your day to day could consist of hardware and software installation and configuration, monitoring and alerting improvements and configurations, automation and tool development, and much more.

Main Duties & Responsibilities:

• Manage systems efficiently at scale through standardization, automation, testing, and in depth monitoring
• Enforce development standards for source control, testing, and continuous integration for infrastructure, OS, patches, and configuration management
• Manage a distributed compute environment and several petabyte-scale storage systems
• Install, manage, and monitor the Linux operating system (RHEL based)
• Troubleshoot hardware and software issues throughout the stack
• Work with business owners to regularly re-prioritize the book of work, while delivering both tactical and long term objectives

Qualifications/Skills Desired:

• 5+ years of experience in a technology infrastructure role including Linux administration
• Experience working with configuration management driven administration using tools such as Chef or Ansible
• Experience with distributed storage and different storage protocols (NFS, GPFS, WEKA)
• Proficient in Python, or other high level language (Go, Rust, etc)
• Experience with modern software development: version control, agile development, ci/cd
• Observability in distributed systems (ex. Elasticsearch, Logstash, Kibana, Datadog, Prometheus, Grafana).
• Experience working with various cloud providers (AWS and GCP).
• Eagerness to continuously learn new technologies and develop with us,
• Ability to work well in a fast-paced, adaptable, and pressured environment.
• Bachelor’s Degree in an Engineering discipline or related area.
• Excellent written and verbal communication skills

Morgan McKinley is seeking a KYC Specialist with Corporate Banking experience.

Job Responsibilities:

• Reach out to customers to obtain KYC (Know Your Customer) information and documentation, maintaining a positive and helpful attitude throughout the process.
• Analyze and mitigate potential risks identified through screening during onboarding and ongoing monitoring. You'll also conduct ad-hoc screening as needed.
• Perform background checks, interview customers, and assess their business risk profile to identify potential AML concerns.
• Review and close out transaction monitoring alerts, effectively communicating with customers to address any suspicious activity.
• Participate in system and process improvement initiatives, ensuring efficiency and effectiveness of our AML processes.
• Actively manage relationships with internal stakeholders such as Compliance, Operations, and other AML teams, ensuring seamless collaboration and resolution of issues.
• Provide support for urgent requests, assist with ad-hoc projects, and contribute to a positive team environment.
• Perform quality control (QC) and quality assurance (QA) sampling checks to maintain high standards.
• Handle customer offboarding efficiently, including internal coordination and customer communication.
• Prepare data to track completion of tasks and generate insightful management reports.

Job Requirements:

• Bachelor Degree in Banking & Finance or any related qualifications.
• Minimum 2-3 years of experience in KYC/AML Operations experience in the Financial industry.
• Must have experience working with Corporate Banking clients.
• Good understanding of the KYC regulations in Asia (in particular HKMA, MAS, CBRC, PBOC and FSC)
• Client facing experience is preferred, AML certification is an added advantage. Proficiency in the Singapore AML/CFT regulations and guidelines is a plus
• Good communication skills and detailed personnel
• Proficiency in English and Mandarin is preferred to work with chinese-speaking clients/stakeholders.

Interested candidates may apply through the application system or send it to [email protected]. Shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to Morgan Mckinley Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.morganmckinley.com/sg/privacy-policy. You acknowledge that you have read, understood, and agree with the Privacy Policy.


Morgan McKinley Pte Ltd
Koh Boon Sien
EA Licence No: 11C5502
EA Registration No. R1110345

The energy of a newsroom. The pace of a trading floor. The buzz of a recent tech breakthrough. We work hard, and we work fast - while keeping up the quality and accuracy we're known for. It is what keeps us inventing and reinventing, all the time. Our culture is wide open, just like our spaces. We bring out the best in each other and collaboration is key to our success. And through our countless volunteer projects, we help network with the communities around us, too. You can do amazing work here. Work you could not do anywhere else. It's up to you to make it happen.

Our Team:

We are Global People Services (GPS), an integral vehicle of Human Resources delivering a first-class experience to the enterprise. GPS HR Specialists are the vital consultants for employees and business leaders when they have any questions or concerns about HR-related programs, policies or procedures. The global team facilitates critical employee life-cycle transactions in a seamless way. From on-boarding new hires into the company, to coordinating global mobility and working closely with external vendors, our aim is simple: to provide a seamless, platinum level of support to our colleagues and businesses.

What’s the role?

Your colleagues all know you as the problem-solver: the person they go to when they need advice. You work well under pressure and you thrive in a team environment. You’re accountable and relied upon for mitigating difficult situations, often leading by example. Discretion is something which comes naturally to you, and you're able to find that perfect balance between professional and personable. You love dealing with people, and you're that person who knows what customer service really means.

You’ll be located in either Hong Kong or Singapore, and in charge of managing frontline HR processes as they pertain to employees across the APAC region. You will provide consultation on topics that cover a full range of HR-related programs and be the first point of contact for employees reaching out to HR – managing inquiries ranging from benefits administration and tuition reimbursement policies to questions from managers about time off and general HR policies.

You will be required to act with discretion when handling sensitive information and be expected to balance inquiries coming in through our ticketing system, phone lines and providing in person consultation for our more complex, high-touch processes. You will be counted on to provide support to employees navigating the many events related to the employee lifecycle while maintaining an excellent level of customer support and collaborating with your HR colleagues in the centres of excellence. Additionally, you will be responsible for identifying trends in employee inquiries and working with our operations team to document changes and provide suggestions for process improvement. You’ll have the opportunity to build a network across the various HR teams and across the GPS team globally.

We’ll trust you to:

• Understand and execute on Bloomberg’s end-to-end HR business processes
• Process transactions in our HR System (Workday) and maintain data quality
• Address the HR needs of employees and managers, balancing excellent customer service with adherence to processes and controls
• Develop in depth knowledge of our benefits policies/plans across different countries
• Draft binding employee documents whilst maintain excellent attention to detail
• Work collaboratively to improve efficiency and consistently execute all HR business processes
• Strengthen existing partnerships and build new ones with stakeholders within HR and from other departments
• Deal with high volume of requests while maintaining excellent quality and timeliness
• Perform ongoing analysis of internal processes and systems
• Recommend and implement procedural and policy amendments whenever relevant

You’ll need to have:

• 5-7 years of recent HR Shared Services experience (eg employee data management and/or HR ticket servicing) in a financial services organisation
• Minimum 3 years of working experience as an administrator/key user with a HRIS system (eg Workday, SuccessFactor, etc.)
• Working experience in a customer-oriented / customer-facing role
• Highly professional manner, with the ability to interact with employees of all levels of experience and seniority, across the organization
• Experience working in a dynamic fast-paced environment with the ability to manage and prioritize multiple work streams simultaneously
• Ability to work independently, under pressure with tight and frequent deadlines
• Ability to navigate the "grey" areas by applying judgement and thinking creatively when responding to customer needs
• Ability to handle confidential information professionally and appropriately
• Proven ability to provide first-class customer service
• Willingness to embrace new HR technologies and changing processes
• Exceptional attention to detail
• Bachelor's Degree or equivalent experience
• Excellent communication skills in written and spoken English
• Demonstrated continuous career growth within an organization

We’d love to see:

• Project management experience
• Experience using Workday, Peoplesoft

What’s in it for you?

• In-depth training in end-to-end HR policies, procedures and systems, especially Workday
• Opportunity to become a subject matter expert in processes of interest
• Exposure to all business areas, and interaction with senior-level colleagues and candidates
• Training on basic Bloomberg Terminal navigation and functions

Life at Bloomberg is many things, but it’s never dull. We’re a truly global business with a truly diverse workforce. We pride ourselves on being open, inclusive and collaborative, and provide a work environment that inspires our employees to be their best. We offer competitive compensation, comprehensive healthcare coverage, and programs to support you and your family through different life stages, from parental leave to generous retirement savings plans.

If this sounds like you:

Apply if you think we're a good match. We'll get in touch to let you know what the next steps are, but in the meantime feel free to have a look at this: https://www.bloomberg.com/professional

Learn more about our office and benefits:

Singapore | www.bloomberg.com/singapore