Position: Accounts Executive

Location: Central

Working hours: 5 days work week

Salary: Up to $3,500

Responsibilities:

• Manage full set of accounts, including invoicing, receipt updates, vendor invoice processing, payment arrangements, journal entries, inter-company charges, bank reconciliation, balance sheet schedules, fixed assets registers, and general ledger maintenance.
• Manage month-end closing process and ensure all month-end journals, AP and AR sections are closed promptly.
• Coordinate and liaise with internal parties to support intercompany activities.
• Preparation of Monthly Financial Statements for Management Reporting.
• Prepare and Review all Balance Sheet Schedule to its control accounts including bank reconciliations.
• Liaise with external/internal auditors and tax agents as required.
• Handle and ensure compliance with all finance filing requirements, audits, and tax filings (e.g., GST).
• Plan and control the company’s cash flow, funding, and budget allocation.
• Assist with forecasting and budgeting exercises.
• Support the implementation of new processes and systems
• Any ad hoc duties assigned

HOW TO APPLY:

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret only short-listed candidate will be notified.

Reg No: R1433814

EA License No: 20C0426 (Elitez & Associates)

Our client is a global entertainment leader in the Trading Card Game Industry, seeks a Digital Marketer to join their dynamic team.

Benefits:

• 13th Month & Performance Bonuses
• Health Insurance
• Medical, Dental and other Flexible Benefits

Job Description:

• Managing and updating official social media and website

• Copywriting for social media, website, articles, monthly newsletter (B2C & B2B)

• Brainstorming and proposing new promotional plans to boost brand image and awareness

• Preparing press releases

• Managing community outreach (speaking to community leaders, YouTuber collaborations)

• Managing digital promotion (Google Ads, Facebook Ads)

• Tailor promotional plans to fit each product release

• Data analysis (social media, surveys, ads) job

Requirements:

• Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma, Bachelor’s Degree/Post Graduate Diploma/Professional Degree in Marketing/Communications

• At least 2-3 years of relevant work experience

• Strong understanding of social media/digital marketing platforms

• Willingness to learn the trading card games in order to boost promotion of the brand and product

• Have working knowledge in games, anime, and popular or internet culture

• Open to work on some weekends/public holidays for Company events

• Open to travel overseas for business trips when required

Submit your resume (Word format) to [email protected] or,

Text wa.me/86474090

Talents@Work Pte Ltd (21C0501)

Lin Shu Shu (R22109227)

Our account servicing team members are relationship builders. They form the indestructible bonds between our clients and us. Guardians who strive to uphold every brand’s ethos, they are always doing the right thing even when it’s easier not to. Unafraid to speak their mind, they are prepared to face the darkest moments and come out stronger.

Key Responsibilities

· Discuss and identify clients’ communications needs

· Work closely with the wider consortium to deliver 360 solutions

· Identify client growth opportunities

· Help ensure campaigns reach their performance goals

· Negotiating with clients, solving any problems and making sure deadlines are met.

· Day-to-day activities will change constantly to meet business growth

· Keenly monitor campaigns with the aim to optimise results

· Maintain accurate records of budgets, contact reports, campaign reports, etc.

· Customise new business proposals that are meaningful and compelling

· AM level candidates are expected to be able to lead a team of account executives and manage the daily running of an account

Qualifications

· Fresh graduates or 1-2 years’ experience in an advertising agency or related field

· Candidates with more experience will be considered for the Senior Account Executive or Assistant Manager role

· Possess strong project management skills

· Have excellent communications skills, attention to detail, be well-organised and able to multitask accurately

· Understanding of branding and communications preferred

· Microsoft Office proficiency

· Be energetic and passionate with a can-do spirit

About Wine Portal

The Wine Portal Group is an end-to-end wine-sourcing and distribution platform that services all client segments across Asia, ranging from Private Clients & Experienced Collectors, On-Trade Customers & Industry Professionals, Mass Retail & Aspiring Wine Consumers and Media & Content.

Our mission is to create a holistic destination for people to discover, learn and enjoy wine. We strive to go beyond for the wine community through our various brands including:

1. Park90 – an award-winning wine lounge that has established itself amongst wine connoisseurs

2. Grand Cru Wine Concierge – a premium wine retail shop that provides customized and exclusive offline and online wine buying experience

3. Wine90 – our introductory wine bar for aficionados of all levels

4. SG Wine Mart – an online-only marketplace for consumers to access value-for-money entry-level wines for everyday drinking

About the role

As part of our shift towards innovation and growth, Wine Portal is looking for a Marketing Executive to undertake marketing projects to build prominent brand awareness. You will organize promotional wine events and creative marketing campaigns that can make a difference in our company’s success according to trends and customer interests.

• Organise and execute marketing plans, advertising, activations and events
• Create brand awareness and develop the brand portfolios in Wine Portal
• Work closely with cross departments to streamline messages in digital and offline marketing collaterals
• Work closely with in-house designers to design marketing materials such as brochures, social media posts, eDMs, website banners etc
• Write and proofread marketing copy for both online and print campaigns
• Produce and manage social media content, including videos and blog posts
• Maintain and update customer databases
• Review and evaluate post-marketing campaigns for improvements
• Perform market research on brand awareness, competitor activities, and market trends

Qualifications

• Min 3 years of experience
• Preferably Bachelor degree holder or above, or equivalent.
• Organised, meticulous, results-oriented and can handle stress and tight deadlines
• Proven working experience in digital marketing, particularly within the industry
• Some knowledge of Adobe Photoshop or Illustrator, or Canva
• Working knowledge of using social media marketing dashboards i.e Meta Business Suite, Ads Manager etc
• Working knowledge of using e-commerce and CRM platforms such as Shopify and Mailchimp
• Proficiency in English: Writing and speaking
• Wine knowledge is a plus

· Overseeing the daily operations of the warehouse.

· Oversee the movement and storage of goods in the warehouse.

· Ensure the smooth flow of goods within the facility, from receiving to storing.

· Coordinate warehouse stock requests, such as transfers, etc.

· Keep logs and records of warehouse stock, executed orders, etc.

· Schedule drivers and warehouse staff for local deliveries.

· Maintain update records of orders and suppliers.

· Responsible for stocking shelves, organizing cartons, and conducting inventory counts.

· Oversee all warehouse packing administration and documentation on Sage software. Update monthly packing details.

· Develop warehouse safety policies and procedures.

· Ensure compliance with Workplace Safety and Health (WSH) and ISO standards.

· Perform ad-hoc duties ad assigned by the Supervisor or the Management.

Requirements:

· Good command of English (both spoken and written) and Mandarin.

· Proficient in Microsoft Office (Word & Excel).

· Experience in Sag300 software is and added advantage.

KEY ROLE(S), RESPONSIBILITIES AND DUTIES

Accounts Receivable (AR):

• Monitor and manage customer invoicing and receipts
• Verification of assigned outlets sales records
• Follow up on outstanding payments
• Reconcile accounts receivable transactions and handle reconciling issues

Accounts Payable (AP):

• Process vendor invoices, petty cash reimbursements, perform 3 way matching to ensure proper documentation and prepare payments to vendors
• Coordinate with internal teams to obtain necessary approvals for invoices.
• Attend and respond to accounts payable related enquiries and matters.

Closing Full Set of Accounts:

• Prepare journal entries, adjustments and audit schedules to support monthly closing.

Ad-hoc Duties:

• Provide support in various ad-hoc projects and tasks.
• Assist in stock take
• Assist in audit queries
• Any other duties as assigned by Head of Finance

QUALIFICATIONS, SKILLS, KNOWLEDGE, AND ABILITIES

EDUCATION AND EXPERIENCE

• Minimum Diploma in Accountancy
• At least 3 years accounting and finance experience.
• Singaporeans preferred

SKILLS, KNOWLEDGE, AND EXPERTISE

• Proficient in MS Office applications.
• Experience with ERP system
• Strong follow-up skills.
• Meticulous, with good analytical and problem-solving skills.

Job Summary:

• Salary Range: Up $4,200 + AWS + VB
• Working Location: West
• 5 days working day

Job Responsibilities:

• Regularly review cost-out opportunities and ensure prices for goods are in line with relevant market rates, efficiently sourced, and procured in a way that creates the best value for the business.
• Lead accurate demand forecast with sales and marketing by successfully monitoring and communicating forecasts, changes, inventory estimates, supply situations, business risks, opportunities, and mitigation plans.
• Identify and analyze sales trends and influencing variables and incorporate analysis in forecasting & inventory planning.
• Effective relationship building with key suppliers for all food/beverage raw materials, ingredients & packaging to meet business demands
• Work with the Sales and Marketing Team to develop and implement short-term and long-term strategic initiatives that enable the business to meet its growth and profitability objectives
• Collaborate with Finance team to ensure procurement management are aligned with corporate standards.
• Maintain knowledge of Import/Export regulations, compliance with the regulations.

Requirements:

• FMCG industry/ food sourcing/purchasing/ food industrial background is a must
• Experience in Meat and Cheese imports.

How to apply:

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret only shortlisted candidates will be notified.

Registration Number: R22108956

EA Licence No: 20C0426 (Elitez & Associates Pte Ltd)

Our Account Executives are relationship builders. They form the indestructible bonds between our clients and us. Guardians who strive to uphold every brand’s ethos, they are always doing the right thing even when it’s easier not to. Unafraid to speak their mind, they are prepared to face the darkest moments and come out stronger.

Key Responsibilities

• Discuss and identify clients’ communications needs
• Work closely with the wider consortium to deliver 360 solutions
• Identify client growth opportunities
• Help ensure campaigns reach their performance goals
• Negotiating with clients, solving any problems and making sure deadlines are met.
• Day-to-day activities will change constantly to meet business growth
• Keenly monitor campaigns with the aim to optimise results
• Maintain accurate records of budgets, contact reports, campaign reports, etc.
• Customise new business proposals that are meaningful and compelling

Qualifications

• Experience in an advertising agency environment is essential
• Fresh graduates with internship experience or 1-2 years’ experience in an advertising agency or related field
• Possess strong project management skills
• Have excellent communications skills, attention to detail, be well-organised and able to multitask accurately
• Understanding of branding and communications preferred
• Microsoft Office proficiency
• Be energetic and passionate with a can-do spirit

• Responsible in gallery sales
• Efficient handling of clients' enquiries
• Providing good customer service
• Proactively maintaining good relationships management with new and existing clients
• Assist sales team in maximising sales and marketing revenues
• Manage the sales process from generated leads/gallery sales to closure and completion of works
• Coordinating with operation team to ensure timely delivery of customers’ orders
• Work closely with other departments to ensure strategy alignment to achieve company objectives
• Keep updated to market trends and change in customers' demand
• Absolutely no cold calling is required

• Display high level of interest and enthusiasm towards the product offerings
• Independent, confident and self-motivated with good sales and servicing aptitude
• Self-disciplined to complete tasks assigned within deadlines
• Results-oriented with a customer service mindset along with excellent client relationship-building skills

Job Scope

Assist HOD Corporate Services to develop and conduct the company’s communications and marketing programmes, fundraising events and campaigns, donors relations and outreach activities with community partners.

Main Job Role:

1. Communications and Marketing Development (internal and external stakeholders)
2. Relationship and Partnership Development (donors, fundraising activities)
3. Collaboration with Community Partners for branding and outreach activities

Duties and responsibilities include:

A. Communications and Marketing Plan

• Execute the annual communications and marketing plan
• Design and execute the content for the company’s marketing collaterals (newsletter, annual reports, flyers, campaign posters, etc)
• Design and execute online digital fundraising campaigns, programme brochures, press releases, direct mailers, sponsorship letters
• Assist the programmes team to produce original content and continue building up our internal record of community based stories by interviewing individuals and corporates and partners
• Pitch stories with various media platforms, traditional & digital for branding purposes
• Monitor and update key digital marketing tools like SEO, Google Analytics for review and reporting to internal and external stakeholders
• Co-work with target brand ambassadors to promote company’s brand on social media platforms
• Liaise and work with third parties graphic designers, web designers, digital agencies if needed

B Relationship Partnership Development

• Develop and implement the company fundraising events and campaigns at targeted audience
• Develop and implement fundraising and engagement activities to meet company’s objectives
• Maintain key donor accounts (new and existing) using the Donor Management System for donor segmentation and donor lifecycle
• Identify and develop new partnerships in fundraising and donors relationship
• Provide data analyses of donations, fundraising activities and engagement outcomes for review and planning purposes

Technical Competencies:

1. Diploma in Mass Communications, Journalism, Marketing or Business Administration preferred.
2. 1-2 years related work experience in Marketing or Sales or Journalism
3. Experience in fundraising or donor management in the charity sector is advantageous.

Core Competencies:

1. Good team player with pleasant disposition
2. Meticulous, with attention to detail
3. Strong multi-tasking skills
4. Good time management
5. Excellent English writing and speaking skills
6. Good presentation skills
7. Good negotiation skills

One operation executive needed in Toa payoh condominum, some skill or knowleadge in estate mangement, microsoft office, willingly to learn attitude and open or seeking out new experience, and able to learn new skills and information that can improve the performance and accepting responsibility. Interested person please WhatsApp to 8282 7399.

Job Description

• Drive e-commerce department sales performance with but not limited to daily sales, promotions, marketing and social media campaigns, and programs over digital platforms.
• Analyze new market trends, business opportunities and market segments in Singapore and Malaysia.
• Collaborate with Brand and internal team to develop the company's ecommerce strategy and objectives, ensuring alignment with the overall strategic direction including sourcing for potential partnership prospects, identifying growth opportunities, target markets, and key performance indicators (KPls) for measuring success.
• Manage and oversee the operation of the ecommerce website. Ensuring optimization of website design, functionality, and user experience to improve sales and conversion rates.
• Oversee the management of the product catalog, ensuring accurate and up-to-date product information, pricing, and inventory levels across platforms.
• Monitor and analyze ecommerce data, including sales data, traffic data, user behavior, campaign effectiveness etc., to provide data-driven insights for decision-making and make recommendations for improvement and optimization.
• Conduct analysis and forecasting of sales reports, providing weekly and monthly e-commerce sales performance reports.
• Utilize data-driven insights to track business outcomes and guide future activities.
• Establish and maintain strong relationships with key partners, including Brand Principle, Platform PIC, and logistic providers.
• Financial Related - Control and monitor e-commerce Budget. Ensure payment received from platforms.
• Ad-hoc duties as assigned.

Job Requirements

• Degree in business, marketing, supply chain management, or related fields.
• Min 3 years of experience in e-commerce related industry (e.g., Lazada, Shopee, TikTok Shop).
• Analytical ability to conduct market research and identify trends and recommendations.
• Team Player driven by sales outcomes and targets.
• Strong marketing sense with expertise in building a strong digital presence.
• Innovative and resourceful in finding new approaches in problem solving.
• Strong interpersonal and communication skills.
• Can communicate in both English & Mandarin; to liaise with Mandarin speaking associates.

Join Our Team at Appvantage in Singapore!

Are you ready for an exhilarating new journey with us?

At Appvantage, we're not just a team; we're a passionate community of digital strategists, designers, and developers. Our expertise shines through as we tackle major digital projects for global corporations across the Asia & Pacific region, particularly in the automotive industry.

Why Appvantage?

We are proud to be recognized as a leading workplace in the technology sector. Appvantage has received accolades and has been named on the prestigious "Singapore Best Workplaces™ in Technology List". This "Great Place to Work" certification is a collective achievement that we are all proud of, as it reflects our shared commitment to creating a supportive, empowering, and inclusive work environment. Join us and be part of a dynamic team dedicated to innovation and excellence.

As we continue to expand and drive innovation, we are seeking a dynamic and experienced IT Project Executive to join our team in Singapore.

Job Description

Here's a glimpse of your responsibilities:

Cultivate Connections: Foster strong relationships with clients, vendors, and partners while ensuring that project implementations meet our stringent quality standards.

Project Support: Collaborate with Project Directors, Senior Project Managers, or Project Managers in various aspects of project management, including:

• Crafting proposals and quotations, and skillfully negotiating with clients
• Managing project implementation plans and budgets.
• Defining project deliverables at each milestone.
• Vigilantly monitoring progress and taking proactive measures when needed.
• Manage the project implementation plan & budget; identify the scope of project deliverables at each project milestone; monitor progress & take preventive/corrective action whenever necessary.

Requirements Elicitation: Partner with clients to identify high-level requirements and capture critical business needs. You'll excel at articulating and documenting these requirements, assessing solution risks, and prioritizing effectively.

Quality Assurance: Oversee QA/QC activities to ensure successful and timely project delivery, aligning precisely with client expectations.

Documentation Guru: Prepare a variety of project documentation, including Minutes of Meeting, Requirement Specifications, Design Specifications (or Understanding Documents), Training and User Manuals, Release Notes, and Project Status Reports. Clearly articulate and document business requirements. Assess the risks of various solutions and prioritize competing business demands.

Versatile Contributor: Take on additional duties and responsibilities as assigned.

Job Requirements

• Educational Background: Bachelor’s Degree in Information Systems or Business.
• Experience: 1-2 years' experience in the IT industry is preferred.
• Communication: Excellent communication skills are essential.
• Tech-Adept: Proficiency in Microsoft Office (Excel, Word, PowerPoint).
• Attitude: You're organized, meticulous, and always approach tasks with a positive attitude.
• Project Acumen: Strong administrative skills and a general understanding of the project life cycle, project documentation, and project standards.
• Methodologies: Prior experience with SCRUM/Agile methodologies is a plus.

Join us at Appvantage, where every day brings exciting challenges and opportunities for growth. If you're ready to make your mark in the dynamic world of digital innovation, we invite you to embark on this journey with us. Your adventure starts here!

Our client is currently a major player within the facilities management space. They've currently won a number of projects and are looking for skilled individuals to join them in Singapore.

Job Description

This role would report directly to the Facilities Manager. In your current scope, you shall assist in the management of facilities management services for the site assigned to you.

This would include scheduling preventative maintenance, pest control, horticulture, security management, etc. You will investigate, check and analyse reported breakdowns & faults to determine their cause for the prevention of future occurrences.

In addition, you shall supervise contractors to carry out maintenance work to ensure that the upkeep and the site is maintained to meet the service standard.

Job Requirement

• Minimum Diploma in Facilities Management or equivalent with 3 years of relevant experience in facilities management operations.
• Able to work under pressure and meet tight deadlines
• A team player with good interpersonal and organization skills
• Possess a valid Fire Safety Manager certification is required

If this sounds like the right role for you, click "APPLY" today! Or drop me an email at [email protected]. Thank you!

CEI: R1982515 | License No: 19C9622 |

Job Highlights:

· Good and friendly working environment

· Friendly & sincere working culture

· Good career growth prospect

Responsibilities:

· Full sets of Accounting including AP/AR/GST/Journal Entries

· Keep track of the goods and supplies in the outlet and manages orders to facilitate sales

· Prepare/ Review month end balance sheet reconciliation, bank reconciliation, accounts supporting schedules and internal control reports

Requirement:

· Minimum Diploma in related field

· At least 1-2 years of relevant working experience as Account Assistant, Account Executive or similar role

· Worked in Food & Beverage (F&B) industry will be an added advantage

· Able to maintain close and effective personal working relationships at all levels of the organization

· Good sense of responsibility, meticulous

· Good team player with interest to learn

· Proficient in Microsoft Words / Excel

· Other ad-hoc duties as assigned.

· 5 days’ workweek

Only Singaporeans/ Singapore PR may apply

Interested candidate please CALL/ SMS to 98391664 or for interview arrangement.

Our Account Executives are relationship builders. They form the indestructible bonds between our clients and us. Guardians who strive to uphold every brand’s ethos, they are always doing the right thing even when it’s easier not to. Unafraid to speak their mind, they are prepared to face the darkest moments and come out stronger.

Key Responsibilities

• Discuss and identify clients’ communications needs
• Work closely with the wider consortium to deliver 360 solutions
• Identify client growth opportunities
• Help ensure campaigns reach their performance goals
• Negotiating with clients, solving any problems and making sure deadlines are met.
• Day-to-day activities will change constantly to meet business growth
• Keenly monitor campaigns with the aim to optimise results
• Maintain accurate records of budgets, contact reports, campaign reports, etc.
• Customise new business proposals that are meaningful and compelling

Qualifications

• Fresh graduates or 1-2 years’ experience in an advertising agency or related field
• Candidates with more experience will be considered for the SAE position
• Possess strong project management skills
• Have excellent communications skills, attention to detail, be well-organised and able to multitask accurately
• Understanding of branding and communications preferred
• Microsoft Office proficiency
• Be energetic and passionate with a can-do spirit

Background

Founded in Singapore, Beautifymee was created with the goal of providing easier access to beauty products from around the world. Our thoughtfully curated collections showcasing our most loved brands promise quality products at affordable pricing.

We can be found on major E-Commerce platforms (Shopee / Lazada / TikTok / Amazon).

We are awarded with Top Seller for Shopee Personal Care category for 2022 and we are looking for a Marketing Admin Executive to grow and manage our e-commerce platforms.

Join us if you wish to be part of a fast-growing e-commerce company!

Job Scope

· Marketing

o Update new launches and maintain product listings across e-commerce platforms

o Plan and execute marketing campaigns to drive more sales

o Attend to customer queries

· Admin

o Manage customer return & refund requests

o Tally incoming shipment with warehouse and input into inventory system

o Track product expiry dates and initiate for promotions to clear stock

o Reconcile monthly shipping, commission & transaction fees

Working Days & Hours

5 days per week

Monday to Friday: 830am - 530pm with 1 hour lunch break

Location

· Bartley

Salary Package

· Salary up to $2,500 + Performance Bonus

· Annual Leave + Sick Leave + Birthday Leave

· Staff Discount + Free Gifts

Requirements

· Proficient in Microsoft Excel and Outlook

· Strong command of English

· Good organization and time-management skills

· Attention to details

Working Hours: Monday to Friday

Office Location: Lavender

Job Scope:

• Responsible for executing key sales and business development initiatives in in events, exhibitions, retail, experiential marketing, content, and technology.
• Leads creation, Follow-up and accounts servicing
• Creating and maintaining new/exisiting customer relationships
• Act a the main point of contact for your clients
• Lead pitches and proposal development.
• Prepare client / production and weekly sales meetings
• Tracking sales data to ensure the company meets sales quotas

Job Requirements:
- Minimum Diploma
- Able to effectively communicate features and benefits of solution
- Events and sales experience will be advantageous

Attention to: Hailey

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration. We regret to inform you that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.

Elitez Pte Ltd | EA License: 16C8004 | Hailey YANG | Registration No: R1876431

Job Description:

As a Business Development Executive at Novosys, you will play a crucial role in the growth and success of our organization. You will be responsible for identifying and securing new business opportunities, fostering client relationships, and promoting our ISO consultancy services. Your primary objective is to drive revenue growth and expand our market presence.

Key Responsibilities:

· Conduct market research to identify potential clients, industries, and regions for ISO consulting services.

· Analyze market trends, competition, and regulatory requirements.

· Generate and qualify leads through various channels, including cold calls, email campaigns, networking, and referrals.

· Maintain a robust sales pipeline.

· Identify client needs and develop customized ISO consulting proposals.

· Conduct presentations and meetings to close deals and acquire new clients.

· Build and maintain strong relationships with clients by providing exceptional service and support.

· Meet and exceed sales targets and revenue goals.

· Develop and implement effective sales strategies.

· Prepare regular reports on sales performance and market insights.

Requirements:

· Bachelor’s degree and above in any disciplines

· Proven experience in Sales or Business Development, preferably in ISO consultancy, service industry or related industries.

· Knowledge of ISO standards and certification processes will be an advantage.

· Excellent communication, negotiation, and presentation skills.

· Results-driven with a strong focus on achieving and exceeding sales targets.

· Proficiency in using CRM software and sales-related tools will be an advantage.

· Self-motivated, proactive, and able to work independently.

· Willingness to travel and meet with clients as needed.

This role is designed for mid-level working professionals (at least 5 years PQE) with robust track record in sales, excellent interpersonal and communication abilities, strong customer-oriented mindset, focused commitment to excellence, and deep motivation to learn and grow. Experience in customer service frontlines, call centre enquiries management, or sales within the hospitality industry are an added advantage. Proficiency in Mandarin Chinese is required.

Please apply for this position via our careers page (https://www.ysuites.co/careers/).

Key responsibilities:

1. To establish connections with new leads and prospective clients by following up and logging them into our leads CRM system for downstream management
2. Maintain, grow and nurture these lead connections proactively and qualify + track these connections in an organised and systematic manner
3. Follow up with these lead connections pro-actively with a view towards converting them into our customer base
4. To ensure high level of customer satisfaction by providing exceptional customer service in line with our brand values
5. Manage all inbound call enquiries from local and overseas customers
6. To have a deep and robust understanding of our product i.e. all our rooms and amenities in our PBSA assets
7. To document customer request and customer profile during the enquiries process
8. To have a good grasp of the property management system in order to check room availabilities, log special request, or check any other information relevant to customer enquiries.
9. To provide training to all our agent partners worldwide as well as assist in livestreaming sales efforts on the property
10. To have a deep and robust understanding of industry practices relating to rents, onboarding of tenants, operations procedures, and any other matters that students or agents will be inclined to enquire during the sales process
11. Provide reliable and consistent support, offer services, and take request through phone, email, online chatbot, FB, Instagram, and various instant messaging channels such as WhatsApp and Wechat.
12. Anticipate and identify the needs of customers and proactively follow up when necessary
13. Achieve service level agreement targets in response and follow up time
14. Achieve core customer service KPI metrics including professionalism during customer interaction and customer satisfaction score and feedback
15. Provide regular updates and reporting to management on outcome of interactions with leads and overall data analytics with respect to leads status
16. Provide reports on customer needs, interests, problems, and any other valuable feedback gathered during customer interactions
17. Coordinate sales effort with BD team and agents in North Asia to convert prospective students to customers
18. Provide daily room occupancy and leads enquiry report, market feedback and pro-actively recommend strategies to improve booking numbers
19. Assist marketing team in email direct marketing campaign banners and details to different leads segment within CRM database
20. Coordinate sales effort with property staff in Australia especially for property walk-in inspections and renewals
21. Work closely with marketing team in understanding various campaigns, marketing activities, promotions and discounts, and marketing channels that will funnel leads through

Required skills and attributes:

1. Bachelor's degree with good honours
2. Candidates with at least 5 years of experience and proven track record as a sales agent or customer service representative
3. Exceptional verbal, reading, written, analytical and reasoning skills are a must
4. Robust interpersonal, communication and relationship skills
5. Must be bilingual in English and Mandarin Chinese
6. Familiarity with CRM best practices together with ability to build lasting and strong customer relationships
7. Strong Microsoft Power Point and Excel Skills desirable
8. Must be energetic, goal-oriented and outcome-driven with a strong bias for action
9. Have a customer-oriented mindset and an acumen for understanding and addressing customer needs and wants
10. Experience with CRM leads management software (SalesForce, Fresh Sales, Zoho etc) an advantage.
11. Experience with EDM software an advantage.
12. Excellent time management and organisational skills
13. Dependable and proactive in follow up
14. Ability to handle competing priorities and exercise clear and good judgement on how and where to focus your effort and time to achieve the most impact
15. Robust execution and implementation abilities
16. Highly independent and able to work under stressful situations
17. Team player and able to drive outcome and handle difficult negotiations and exchanges

Responsibilities

Operations

• Process contracts, orders, invoices and ensure all documentation comply with revenue and company policy.
• Works with Sales, Project Management, Competency Towers and Customers to assist resolution to customer billing investigations and disputes.
• Prepare and follow up on renewals, terminations and planning for reporting and insights to Sales Team
• Challenge legacy policies and procedures that complicate quote, order, invoice and revenue processing, understanding the flexibility for change, and formulating creative solutions or workarounds based on that analysis.
• Provide proactive feedback to improve sales and support workflows (in systems) to work more effective and efficient
• Assist in ad hoc projects and tasks.

Procurement/warehouse tasks/Reporting

• Perform Procurement duties, ie issue PO to suppliers, response to Suppliers’ queries etc
• Review supplier request
• Onboarding of supplier
• Cost evaluation and negotiations with supplier, including corporate insurance
• Review and processing of supplier contract
• Administration of procurement related systems, including travel management
• Assist in ad hoc projects and tasks
• Perform Stock count exercise for CW warehouses and all Ensign assets. Making sure all equipment are accounted for and put up recommendations or approval for disposal (eg obsolete models)
• Liase with Vendor on delivery & collection of goods and internal stakeholders on collecting spares equipment for projects
• To generate monthly/quarterly reports for both internal and external parties

Requirements

• CAN-DO attitude.
• Ability to work independently as well as within a team in a fast-paced environment.
• Ability to demonstrate creativity and analytical skills in problem solving.
• Ability to work on multiple projects simultaneously and react to changing priorities.
• Excellent interpersonal and communication skills.
• Strong ability to build trusted relationships with both internal and external stakeholders on a regular basis in relation to ongoing projects and operational trouble shooting
• Detail oriented, meticulous, systematic and possess strong documentation skills.
• Good in Excel for reporting purposes.

Preferred Skills / Qualities

• A highly motivated individual with the ability to be mindfully present and appreciate the humour of each moment.

Job Scope

• Manage and maintain office supplies, equipment
• Coordinate and schedule meetings, appointments, and conferences for executives and team members.
• Handle phone calls, emails, and correspondence
• Assist in the preparation and distribution of internal and external communications, reports, and documents.
• Provide administrative support to the manager
• Maintain and update company records and databases, ensuring accuracy and confidentiality
• Assist in travel arrangements, including booking flights, accommodations, and itineraries.
• Handle ad-hoc administrative tasks
• Assist the finance department in processing monthly reimbursement applications
• Assist with requested research
• Support in HR functions including but not limited to: managing employee leaves, medical and claim matters work pass applications.

Requirement

• Diploma in business administration, office management, or a related field is preferred. Proven experience as an Admin Executive or in a similar administrative role.
• Strong proficiency in Microsoft Office suite (Word, Excel, PowerPoint, and Outlook).
• Excellent organizational and time-management skills.
• Strong attention to detail and the ability to manage multiple tasks simultaneously.
• Exceptional communication skills, both written and verbal.
• Ability to maintain confidentiality and handle sensitive information with discretion.
• A positive and proactive attitude, with a willingness to assist in various tasks as needed.
• Ability to work independently and as part of a team.
• Knowledge of office management systems and procedures.
• Problem-solving skills and the ability to find efficient solutions to administrative challenges.
• Flexibility and adaptability to changing work demands.
• Previous experience in administrative or secretarial support is a plus.
• At least 3 years of working experience

Benefits

• Medical claim
• Annual Leave
• Festival gifts

We are searching for a talented Reservation & Sales Executive to join our team. With 1-2 years of experience in a hospitality environment, travel agency, or front sales concierge role, you'll play a crucial part in delivering exceptional service. If you're passionate about sales, customer satisfaction, and thrive in a dynamic setting, we want you on board!

Position: Reservation & Sales Executive

Location: Kim Keat Road

Salary: $3000 - $4000

Job Description:

• Sales Excellence: Drive revenue through effective sales strategies, upselling, and cultivating strong customer relationships.
• Reservation Management: Handle reservation inquiries, bookings, and cancellations with precision and a customer-centric approach.
• Customer Service: Provide personalized assistance to guests, ensuring a seamless and delightful experience throughout their stay or travel.
• Product Knowledge: Stay informed about our offerings, promotions, and services to effectively communicate and sell to potential customers.
• Collaboration: Work closely with internal teams, such as marketing and operations, to enhance overall customer satisfaction and business performance.
• Record Keeping: Maintain accurate and organized records of reservations, customer interactions, and sales transactions.
• Problem Resolution: Address customer concerns promptly and find effective solutions to ensure a positive experience.

Job Requirements:

1. 1-2 years of experience in a hospitality, travel agency, or front sales concierge role.
2. Proven track record in sales and customer service.
3. Excellent communication and interpersonal skills.
4. Detail-oriented with strong organizational abilities.
5. Familiarity with reservation systems and travel booking platforms.
6. Ability to work in a fast-paced, customer-focused environment.

Job Responsibilities:

• Manage customers on forecasting and ordering
• Analyse Price trends and forecast for account
• Follow-up on leads with new customers
• Service and maintain existing customer account
• Handle customer request and queries (e.g. short-time orders, etc.)
• Identify and respond to customer needs
• Establish and offer competitive price to customers
• Prepare and issue Sales Quotation using SAP
• Maintain inventory level for customer orders and optimise delivery
• Negotiate purchase pricing with suppliers for competitive advantage

Job Requirements:

• Possess a Diploma or Bachelor’s Degree in engineering
• At least 1 year of working experience in relevant fields
• Understand customer requirements and propose suitable solutions
• IT savvy and knowledge in MS Office and SAP
• Persuasive and Negotiation Skills
• Cost Management Techniques
• Listening and communication skills
• Customer Relationship Management

Job Description

The main job responsibility for this position is the sales of clinical laboratory services; promote awareness of the products and services; understand customer’s needs, maintain positive working relationship, strategize client engagement and marketing plans to meet financial targets and to gather competitor information.

Responsibilities

• Generate leads and cold call prospective customers
• Meet with customers/clients face to face or over the phone
• Understand the needs of customers and be able to respond effectively with a plan of how to meet these needs
• Generate sales with new customers
• Manage existing accounts
• Provide regular reports on sale activities
• Monitor market and competitors' activities
• Build and maintain positive working relationships with customers
• Meet sales KPIs

Education and Experience

• Diploma, Higher Diploma, Degree
• Required language(s): English

Skills, Knowledge and Abilities

• Goal-driven person
• Excellent written and oral communication skills
• Strong interpersonal skills
• Meticulous, independent and resourceful
• Strong initiative and high professional conduct
• Ability to multi-task and adapt in a dynamic environment