Responsibilities

• Support the Corporate Services Team in implementing the marketing and communications plan to raise the profile of the organization.
• Develop reports, newsletters, and craft compelling content for internal and public platforms.
• Create communication materials including internal memos, presentations, corporate websites, newsletters, magazines, and patient brochures, as well as managing both traditional and digital communication channels.
• Support the maintenance and management of all communication channels, including the website, intranet, and mobile applications.
• Collaborate with teams from different departments to ensure content remains coherent and effective across all communication channels.
• Support the Social Media team in employing various techniques, including visual, audio, and video content creation, to drive engagement across social media platforms.
• Monitor trending topics in the media and provide archiving support for media releases.
• Plan, support, and drive the execution of corporate initiatives and other assigned projects, including event management, corporate gifts management, and brochure management.
• Take the lead on certain programs, including delivering and facilitating engagement sessions and organizing events to gain firsthand insights and understand the groundwork.
• Handle paperwork and administrative briefs to ensure successful campaign

Requirements

• Bachelor’s degree or equivalent experience in Engineering, Computer Science, Biomedical fields with keen interest in Marketing, Corporate Communications are welcome to apply
• Fresh Graduates with strong writing portfolio are welcome to apply
• IT Savvy, in-tune with digital economy and familiar with managing digital platforms

To apply, please visit to www.gmprecruit.com and search for Job Reference: 24668

We regret that only shortlisted candidates will be notified.

GMP Recruitment Services (S) Pte Ltd | EA License: 09C3051 | EA Personnel: Arcus Ang | Registration No: R1985843

The main responsibilities and tasks of this position are listed as, but not limited to the following:

Brand Identity

• Oversee the creation and management of the brand identity for the Hotel.
• Be energized by real-time storytelling, capitalizing on moments to drive relevance and attention for the hotel.
• Oversee the production of all brand identity materials, collateral, and the development of new promotional materials.
• Ensure adherence to Paradox Hotels CID guidelines for all promotional and in-house materials.
• Work with Director of Sales and Marketing / EXCO to develop strategic plans on digital marketing with reference to the investments and timing to enhance website to maximize the revenue production.
• Any other adhoc duties as and when assigned by the Management.

Marketing

• Responsible for monitoring industry marketing activities and will assist in gathering market intelligence.
• Analyze sales and marketing data and plan exciting marketing activities for the hotel.
• Direct the efforts of the marketing and communication team and coordinate at the strategic and tactical levels with the other functions of the hotel.
• Implements strategies to achieve annual budget and Sales and Marketing KPIs
• Define integrated consumer marketing strategy & calendar.
• Execute and optimizing of brand level campaigns and communications across all relevant online and offline channels (owned, earned, paid, third party)
• Work to define KPI’s and appropriate commercial targets for all marketing activities to measure marketing effectiveness and communicate results to business stakeholders.
• Monitor trends in all relevant media to ensure up-to-date market knowledge.
• Manage Content marketing strategy (Hotel content operations, Merchandising, Localization, DX optimization)
• Manage various agencies, partners, and vendors to deliver the marketing and communications strategy.
• Organize and provide support to the hotel’s corporate social responsibility programme.
• Manage the hotel’s sustainability programmes and promote the hotel’s sustainability philosophy to internal and external audiences.
• Any other adhoc duties as and when assigned by the Management.

Public Relations

• Act as Brand ambassador internally and externally, as well as hotel spokesperson where appropriate.
• Design and execute PR strategy for the Hotel to ensure positioning as one of the best city hotels in the destination in the local, national, and international media, storytelling and highlighting Paradox’s competitive advantages.
• Implement tactical media relations activity in line with hotel’s business needs and objectives.
• Ensure strong working relationship with Paradox Hotels Communications Team for maximum reach of initiatives.
• Ensure hotel receives regular exposure in local and international media through print, online, radio & television through proactive and reactive PR actions.
• Manage the Hotels Press Office
• Maintain strong relationships with local and international media.
• Develop and write newsworthy and creative press releases to pitch to appropriate media.
• Create bespoke itineraries and host all local and international media visits.
• Draft Q&As and fully brief senior management for media activity
• Keep the press kit and photographic library updated.
• Direct crisis communications in counsel with Paradox Hotel Communications team & the management.
• Any other adhoc duties as and when assigned by the Management.

Social Media

• Develop an overall annual direct marketing plan.
• Further the marketing team's creativity and shape identity on social platforms by identify and act on opportunities to experiment on platforms while prioritizing business needs.
• Set goals and benchmarks for social platform performance to ensure we are optimizing our investments.
• Ensure adherence to Paradox Hotels social media guidelines with global digital marketing team to identify and execute paid social media campaigns to engage both global staying guests and local audiences.
• Establish, maintain, and expand the hotel’s database.
• Develop strategic brand partnerships with relevant brands in the luxury, lifestyle and arts and cultural world.
• Develop and execute impactful campaigns and programs that drive earned media coverage and social conversation.
• Plan, organize and oversee all photography and videography sessions for the hotel to ensure the right assets are in place for media, digital and collateral use. These include major collateral photography, food and beverage shots and press release photos.
• Any other adhoc duties as and when assigned by the Management.

Digital marketing

• Plan and executes all web, PPC, SEO/SEM, database marketing, email, social media, and display advertising campaigns.
• Plan, executes, and measures digital marketing campaigns. Collaborates with internal teams to create landing pages and optimize user experience.
• Optimize website keywords/text to drive high search engine rankings and place pay-per-click ads that display based on search criteria entered.
• Ensure that all e-commerce platforms are maintained with updated information and photographs (including but not limiting to hotel managed websites, online travel agencies' websites).
• Manage paid media budget & campaigns.
• Lead SEO strategy for the region in close collaboration with Global Teams and oversees tactical improvement plan.
• Develop and execute social media content & marketing strategy in line with global strategy.
• Any other adhoc duties as and when assigned by the Management.

Budget Control

• Prepare annual expenditure proposal for all marketing and communications activities.
• Forecast and allocate the approved budget as per ongoing activities monthly.
• Control all expenditure to be in line with the hotel’s business activities.
• Any other adhoc duties as and when assigned by the Management.

Achievers Dream Learning Centre recognizes the influential role of social media in shaping trends and connecting with audiences. As a TikTok Content Creator, you will play a key role in our social media strategy, working to enhance brand awareness, engagement, and the creation of viral content.

Responsibilities:

• Conceptualize and craft engaging, original short-form video content for TikTok that aligns with the brand's voice and objectives.
• Stay abreast of TikTok trends, challenges, and cultural moments to seamlessly integrate relevant and timely content into our social media strategy.
• Execute end-to-end video production, encompassing filming, editing, sound design, and visual effects, ensuring the delivery of engaging content.
• Experiment with diverse video styles, techniques, and formats to maintain content freshness and appeal to a broad audience.
• Actively engage with TikTok followers, monitor comments and trends, fostering a sense of community and driving meaningful interactions.
• Analyze video performance metrics and insights, adapting content strategies to boost engagement and facilitate growth.

Requirements:

• Demonstrated track record of TikTok Content Creation, supported by a portfolio showcasing your ability to generate viral content.
• In-depth understanding of TikTok's platform, trends, challenges, and its unique community culture.
• Proficiency in video editing software and creative tools to produce visually appealing and well-edited content.
• Strong visual and storytelling skills, exhibiting an eye for detail and an ability to capture attention quickly.
• Capacity to thrive in a fast-paced environment, managing multiple projects and meeting tight deadlines without compromising quality.
• Excellent communication skills for effective collaboration with team members and engaging with the TikTok audience.

Working hours: Mondays to Fridays, 12:30pm to 9:00pm

We look forward to meeting you!

As a Media Executive in this role, you will:

• Work with one of the world’s largest technology advertisers, a tier 1 client for Publicis APAC
• Be exposed to our multi-disciplinary specialists across the globe, solving some of the industry’s largest challenges in digital marketing
• Help to coordinate marketing activity across multiple teams and countries
• Develop expertise in media, technology & research tools & platforms
• Have clear understanding of basic cost structure, campaign set-up process & way of buying ad space for different channels, across digital platforms (e.g., Meta (Facebook), Google, TikTok, Snapchat, Twitter)
• Learn how to drive genuine business results through simple digital campaign optimization
• Help develop costing and data collection for planning, recommendations or analyses
• Develop media diary & copy instructions based on the media plans & proposals
• Manage media booking deadlines, to ensure material deadlines are clear with the client/creative team
• Troubleshoot issues with creative and troubleshoot
• Be responsible and accountable for prompt delivery of reports and recommendations
• Have an analytical nature, a person who enjoys working with numbers & data – with an interest in guiding projects such as automated dashboards and data science initiatives

• Complete the important tasks outlined on the Officer Shift Checklist, to record and follow up all job related incidences in the Officer Log
• Report broadband and telephone equipment defects to the relevant vendors
• Attend to complaints and enquiries referred to by Communications Assistant
• Highlight important events, special instructions and information to the team
• Handle follow ups passed over from the previous shift
• Handle and deliver the Hotel’s general emails to the relevant departments promptly for follow up
• Monitor the status of jobs in Guest Request Management system and highlight any service delays to the respective departments for follow up
• Monitor and ensure the accuracy of all call charges/postings in the PMS and Call Accounting system
• Ensure Broadband charges tally with the Hotel PMS postings
• Conduct and attend trainings, daily briefings and monthly departmental meetings when necessary
• Maintain good housekeeping standards and adhere to all safety and loss control procedures 
• Monitor the functionality of in-house TV Channels, Pipe-in music system and other equipments and systems and report any defects to Engineering Dept
• Keep an accurate record of the inventory, rental equipments and stock
• Tabulate daily and monthly traffic analysis report

Wherever you are in the amazing world of Disney, you are contributing to the stories of our iconic brands, recognised by audiences everywhere for entertainment, information and inspiration. Innovation, imagination and inclusion are at the core of Disney, defining the experience that we deliver as well as providing the foundation of our success. The scope of our business, combined with global growth and collaboration result in an inclusive employee experience characterised by continuous learning, development and achievement.

The Executive Director will serve as a regional leader of integrated communications, proactively enhancing and protecting the reputation of the Disney Experiences APAC business. Overseeing the corporate communications function covering external communications, public relations, public affairs, and internal and executive communications across the Disney Experiences business.

Disney Experiences APAC business covers:

Disney Consumer Products, (DCP) is the division of Disney Experiences that brings beloved brands and franchises into the daily lives of families and fans through products – from toys to t-shirts, apps, books, console games and more – and experiences that can be found around the world, including on the disneystore.com e-commerce platform and at Disney Parks, local and international retailers, as well as Disney store locations globally. The business is home to world-class teams of product, licensing and retail experts, artists and storytellers, and technologists who inspire imaginations around the world.

Since launching in 1998, Disney Cruise Line has established itself as a leader in the cruise industry, providing a setting where families can reconnect, adults can recharge and children can experience all Disney has to offer. Today, the award-winning Disney Cruise Line continues to expand its blueprint for family cruising with a fleet of five ships — the Disney Magic, Disney Wonder, Disney Dream, Disney Fantasy and Disney Wish — and three more ships planned. One of these ships will exclusively homeport in Singapore for at least five years beginning in 2025, marking the cruise line’s debut in Southeast Asia.

Responsibilities:

• Develop and execute strategic and integrated communication plans to protect and enhance the reputation of the Disney Experiences business and drive the business objectives of both the DCP and DCL businesses in the region.
• Develop and execute the Executive and Internal Communications functions across DCP and DCL.
• Proactively identify/mitigate emerging issues using an integrated approach that considers all aspects of communications.
• Develop, educate and enhance relationships with key media stakeholders across the APAC region to support business objectives.
• Develop and enhance relationships with key stakeholders and partners, both externally and internally.
• Work hand in hand with Corp Comms in APAC to integrate APAC Disney Experiences into the TWDC narrative.
• Work hand in hand with Corp Comms in APAC to drive CSR programs that enhance the Disney Experiences business and garner staff engagement.
• Develop and execute efforts to maximize social media and online tools to drive and support the effective communications of key business messages.
• Lead the APAC DCP Comms team, including SEA comms lead in implementing internal and external communications, public affairs and media relations plans for key markets.
• Lead and work hand in hand with the regional Corp Comms team in implementing CPGP communications, public affairs and media relations plans for key markets.
• Build and lead an APAC DCL Comms team across Public Affairs, Internal and Executive Comms, Public Relations, and Events to implement internal and external communications, public affairs, and media relations plans for key markets.

Requirements:

• Bachelor’s degree or equivalent experience in Public Affairs, Communications, Journalism, Government, Broadcast Communications or other relevant areas.
• Preferred MBA degree or equivalent
• Experience with Asia Pacific markets, with strong knowledge of the media and consumer landscape.
• 15+ years of media relations experience dealing with leading brands, high-profile government work or agency experience.
• Proven regional leader with the ability to manage virtual teams across markets and regions
• Excellent oral/written communication and presentation skills.
• Issues and crisis communications experience.
• Demonstrated creative thinking and strong project management skills.
• Flexibility, resourcefulness and an ability to thrive in a fast-paced, changing environment.
• Strong leadership and interpersonal skills to influence and forge partnerships both internally (across Asia and the U.S.) and externally.
• Proactive, self-starter.
• Computer proficiency in Word, Excel, PowerPoint and Access.
• High level of corporate professionalism, maturity and political savvy.

The Walt Disney Company is an Equal Opportunity Employer. We strive to be a diverse workforce that is representative of our audiences, and where all can thrive and belong. We are committed to building a team that includes and respects a variety of voices, identities, backgrounds, experiences and perspectives.

Havas Media Singapore is looking for an Associate Digital Manager with at least 4 years of experience managing digital media planning for client campaigns.

You will play a pivotal role in ensuring the management and delivery of advertising campaigns for a portfolio of digital media accounts.

Main responsibilities:

• Support the Director in managing a portfolio of digital media accounts with a team of Digital Planners, Executives, and Traders
• Lead the team in strategy, planning, tactical execution, implementation, optimisation, and performance analysis
• Define media plan strategies and deliver recommendations to clients and partners
• Plan, distribute and oversee the tasks of junior team members
• Support the recruitment and training of junior team members
• Ad-hoc involvement in new business pitching

Requirements for this role:

• Relevant qualifications in marketing, communications, or other relevant disciplines; or relevant work experience
• At least 4-5 years of experience in the media industry, specialising in digital media
• Knowledge & proficiency in digital buying platforms (E.g. Facebook Ads Manager, Google Ads, DV360)
• Knowledge & proficiency in digital marketing platforms (E.g. Google Analytics, Adobe Analytics, Google Tag Manager, Adobe Launch)
• Strong understanding of the media and advertising landscape in Singapore (including ad networks and third-party partners), and local market nuances
• Strong business acumen and a sense of financial management. You will be overseeing the management of client budgets
• First-hand team management experience will be appreciated

Qualities we are looking for:

• Pro-active, responsible, accountable, and collaborative
• Highly analytical, well-organised with great attention to detail, and focus on quality of results
• Persuasive and effective communicator; possess strong communication skills (verbal, written, and presentation)
• Strong interpersonal communication skills

About Havas

Founded in 1835 in Paris, France, Havas is one of the world’s largest communications groups. At Havas, we believe that companies have a key role to play in solving the biggest challenges our world faces today – and every day we strive to operate responsibly for ourselves and our stakeholders. We operate under the vision and mission to make a meaningful difference to brands, businesses, and people.

We employ 20,000 people in more than 100 countries, adopting a fully integrated model through our 60+ Havas Villages around the world – the Havas Village offers a truly unique proposition, where cross discipline teams work together, ensuring agility and a seamless experience for our clients.

About Havas Singapore

Within our Singapore Village is a network of business units including Havas Media, Arena Media, Socialyse, Red Havas, and BLKJ Havas, offering services across media, social, PR, and creative. Since 2015, we’ve had an unbroken streak of Agency of the Year (AOTY) wins across disciplines, including Integrated Marketing AOTY, Media AOTY, Specialist AOTY, and PR AOTY.

We are also committed to building a diverse culture where our people can grow, thrive, and feel that they belong. In 2023, we won Best Agency Culture (Gold) at Marketing Interactive’s Agency of the Year Awards, and are a Great Place To Work® Certified™ agency.

Here at Havas, we pride ourselves on being committed to offering equal opportunities to all potential employees and have zero tolerance for discrimination. We are an equal opportunity employer and welcome applicants irrespective of age, sex, race, ethnicity, disability and other factors that have no bearing on an individual's ability to perform their job.

Here at Havas, we pride ourselves on being committed to offering equal opportunities to all potential employees and have zero tolerance for discrimination. We are an equal opportunity employer and welcome applicants irrespective of age, sex, race, ethnicity, disability and other factors that have no bearing on an individual's ability to perform their job.

*Kindly note that only shortlisted candidates will be contacted.*

You will play an instrumental role in supporting the team in our day-to-day operations, working on a myriad of government campaigns to enhance the lives of Singaporeans. As part of our team, you will get to horn your expertise in crafting strategic media plans, optimizing advertising budgets, and ensuring campaign effectiveness in driving the success of our media campaigns and contributing to the greater good of our society.

Expectations of a Senior Integrated Media Planner:

1. Planning

• Partner your Manager to develop media strategy, channel recommendations and prepare the detailed media flow plan
• Liaise with media owners for proposals
• Engage clients and creative agencies on day to day operations, competitive tracking & reviews, media trend updates and various campaign reports on local/regional/global levels

2. Buying 

• Negotiation with media owners for better rates and value adds
• Booking of ads – both managed service and self-service
• Prepare Copy Instructions/material specs, liaise with media vendors & creative agencies for material submission
• Digital ad operations (campaign set up on self-serve platforms, tagging of ads and client’s site, ensure ads are properly served and tags are firing)
• Monitor ads during campaign period, weekly digital reporting, end of campaign reporting and reconciliation of final costs for finance billings

You will play an instrumental role in supporting the team in our day-to-day operations, working on a myriad of government campaigns to enhance the lives of Singaporeans. As part of our team, you will get to horn your expertise in crafting strategic media plans, optimizing advertising budgets, and ensuring campaign effectiveness in driving the success of our media campaigns and contributing to the greater good of our society.

Expectations of a Integrated Media Planner:

1. Planning

• Partner your Manager to develop media strategy, channel recommendations and prepare the detailed media flow plan
• Liaise with media owners for proposals
• Engage clients and creative agencies on day to day operations, competitive tracking & reviews, media trend updates and various campaign reports on local/regional/global levels

2. Buying 

• Negotiation with media owners for better rates and value adds
• Booking of ads – both managed service and self-service
• Prepare Copy Instructions/material specs, liaise with media vendors & creative agencies for material submission
• Digital ad operations (campaign set up on self-serve platforms, tagging of ads and client’s site, ensure ads are properly served and tags are firing)
• Monitor ads during campaign period, weekly digital reporting, end of campaign reporting and reconciliation of final costs for finance billings

As a Media Executive specializing in Digital Media Operations at Zenith Singapore, you will play a pivotal role in driving the operational aspects of digital marketing campaigns for our clients. Collaborating closely with senior team members, you will execute digital campaigns with precision, manage campaign logistics, and contribute to strategic digital media plans. This role offers an exciting opportunity to immerse yourself in the dynamic realm of digital and integrated media operations, working across diverse clients and utilizing cutting-edge technologies.

Expectations of a Media Executive:

1. Campaign Execution and Management:
   • Execute digital marketing campaigns across various platforms, focusing on meticulous implementation and adherence to established operational workflows.
   • Coordinate with relevant stakeholders to ensure seamless delivery of campaign assets and materials.
   • Monitor campaign execution to ensure flawless implementation and troubleshoot any operational issues that arise.
   • Have clear understanding of basic cost structure, campaign set-up process & way of buying ad space for different channels - digital (social, programmatic, search, mobile, etc.), print, TV, OOH, radio
2. Logistics and Coordination:
   • Oversee the logistical aspects of campaigns, including scheduling, budget tracking, and resource allocation.
   • Collaborate with internal teams and external partners to ensure all operational elements are aligned for campaign success.
   • Maintain clear documentation of campaign processes and workflows.
3. Data Insights and Reporting:
   • Develop expertise in media, technology & research tools & platforms
   • Analyze and monitor operational data to ensure campaign timeliness, optimized pacing, and to derive insights into campaign efficiency and effectiveness.
   • Prepare regular reports that outline operational performance, identify trends, and propose optimization strategies.
   • Utilize data-driven insights to improve operational processes and enhance campaign outcomes.
4. Strategic Support:
   • Assist in the development of operational strategies that align with overarching media plans.
   • Contribute innovative ideas for enhancing operational efficiency and streamlining processes.
   • Collaborate with senior members of the team to implement operational aspects of comprehensive digital media strategies.
5. Client Collaboration:
   • Engage with clients to understand their operational requirements and align campaign execution accordingly.
   • Collaborate with clients to address any operational concerns and provide status updates as needed.
   • Maintain clear and professional communication to ensure client satisfaction.
6. Digital Trends and Tools:
   • Stay informed about the latest digital media trends, operational tools, and technologies.
   • Identify emerging operational platforms and tools that can elevate campaign execution and efficiency.

Team Summary             

The AP Corporate Communication team creates and delivers communication programs that drive Visa’s business growth and advance and protect the company’s reputation. This team takes ownership of the Company’s external comms profile including Asia Pacific’s President and senior leadership team, Products & Solutions, Innovation, Commercial & Money Movement, Merchant Sales & Acquiring, Risk, Consulting and Analytics, Technology, and Strategy. We work across external, client and employee communication activities to promote Visa’s ongoing strategy to extend our payments network into new areas of opportunity and position ourselves as the partner of choice for banks, merchants, fintechs, technology companies and governments. In close partnership with the business functions, our team defines the company’s positions in the region on a wide range of industry topics and delivers corresponding thought leadership content.

What a Director, Business Communication does at Visa:

In this role, you will work with the AP leadership team and key functions across the business: Product, Merchant Sales & Acquiring, Technology and support on Global sponsorships & marketing. You will conceptualize and deliver communication programs that drive business results for Visa’s critical growth pillars and how these support the growth of our clients’ businesses. You will oversee regional thought leadership communication including content for external, client and internal audiences. This includes comprehensive corporate storytelling collateral, media and social campaigns, and stakeholder education delivered via a mix of channels including events.

In this role, you will be the regional communication lead for a range of areas that are central to Visa’s growth and manage the communication needs of the relevant functional teams and oversee communication campaigns that reflect these areas’ increased importance to Visa’s long-term growth strategy.  You will play a key role in managing issues and supporting crisis communication across Asia Pacific.

It is vital for the applicant to demonstrate knowledge and capability in helping regional and local business and communication teams engage stakeholders and reinforce Visa’s vision for the future of commerce as it relates to our long-term commitment to uplift economies. In addition to delivering high-quality communication programs, you will act as a trusted advisor to Visa’s leadership team in some of the region’s most complex functions, helping them talk about their business objectives in a way that has a meaningful impact in the communities in which we operate. You will also play a key role in ensuring the company’s public and client-facing messages in Asia Pacific are communicated with a whole-of-Visa perspective, coordinating across geographies to make sure all content, from press releases to speeches, is consistent and aligned.

Projects you will be a part of:

This team creates and leads many of the highest profile communication programs in the region. We oversee the Asia Pacific communication strategy to define and articulate Visa’s network evolution as it relates to innovation, trust and corporate citizenship. On a tactical level, you’ll support the delivery of regional strategic events and play a key role in developing thought leadership content for senior leaders.

You’ll also contribute to broader communication programs that the regional AP comms team is responsible for:

• Small business programs and expanding merchant acceptance
• Corporate storytelling to drive Visa’s critical growth pillars of value-added services and money movement
• Regional positions on innovations shaping the payments landscape, such as data privacy and cybersecurity
• Strategic initiatives
• Reputation challenges and opportunities associated with all of the above, including defining the value of Visa and issues/crisis management.

You will lead or work on communication programs that incorporate every aspect of the communications discipline, including public relations and social media (press announcements, key messaging, media interviews, bylines), client-facing communication (leading development of client-facing thought leadership collateral, supporting major client events as run by the Client Communication team) and employee communication (working closely with the Employee Communication team to promote functional priorities on internal channels and at the annual regional market kickoff meeting.)

You will work with the most senior leaders in the region to help them achieve their business objectives through strategic communication programs, and you will have a chance to work closely with colleagues in every market in Asia Pacific, as well as our global colleagues in the broader communication team.

We Are Social is a global socially-led creative agency with unrivalled social media expertise. With more than 1300 people in 18 offices spanning four continents and over 80 people here in our Singapore office, we deliver world-class creative campaigns and strategies based on social insights, for forward-thinking brands.

Our Account Management teams are an integral part of We Are Social, the first level of Account & Client Management within our structure. We look to you to support your team in delivering our core service areas in Consultancy, Strategy and Engagement.

Your role is focused on a day-to-day delivery. Your team leaders will help you manage your tasks and priorities, although we do expect you to take responsibilities here too. You need to be conducting business in an effective manner with attention to detail and accuracy in all communications either internal or external.

We do expect you to keep abreast of the industry and consume a wide variety of social media looking for emerging trends and best practices, educating not only your own team but also the wider team here at We Are Social.

Your key responsibilities will include:

• Liaison between key stakeholders both internally and externally
• Monthly content planning and writing content briefs with local team for our client’s social media channels
• Community engagement and community management
• Plan content calendar and schedule posts timely on native platforms and social media management tools provided
• Track and analyse social media posts performance and write relevant monthly and quarterly reports on posts and channel health
• Understand the overall client business objectives and develop strategies as needed
• Assist the Account Director on day-to-day delivery of output
• Work with the wider team to ensure all content created is of the highest standards
• Attend briefings/meetings both internal, externally and prepare minutes
• Prepare and manage briefs and timelines as needed
• Respond promptly to clients’ concerns, feedback and request while ensuring regular updates on the statuses of each project/campaign
• Be meticulous and organised in content reviews and job filings

What are we looking for?

• Has experience working in an agency
• Preferable knowledge of the Philippines as a market
• Ability to perform under stress to meet deadlines while still maintaining a high standard of output
• Understands basic agency processes while knowing the operational function of each department
• Attention to detail and organisation skills are a must
• Comfortable with writing, proofing and public speaking

We Are Social is a global socially-led creative agency with unrivalled social media expertise. With more than 1300 people in 18 offices spanning four continents and over 80 people here in our Singapore office, we deliver world-class creative campaigns and strategies based on social insights, for forward-thinking brands.

Our Account Management teams are an integral part of We Are Social, the first level of Account & Client Management within our structure. We look to you to support your team in delivering our core service areas in Consultancy, Strategy and Engagement.

Your role is focused on a day-to-day delivery. Your team leaders will help you manage your tasks and priorities, although we do expect you to take responsibilities here too. You need to be conducting business in an effective manner with attention to detail and accuracy in all communications either internal or external.

We do expect you to keep abreast of the industry and consume a wide variety of social media looking for emerging trends and best practices, educating not only your own team but also the wider team here at We Are Social.

Your key responsibilities will include:

• Liaison between key stakeholders both internally and externally
• Monthly content planning and writing content briefs with local team for our client’s social media channels
• Community engagement and community management
• Manage content calendar with Social Media Manager and schedule posts timely on native platforms and social media management tools provided
• Track and analyse social media posts performance and write relevant monthly and quarterly reports on posts and channel health
• Understand the overall client business objectives and develop strategies as needed
• Assist the Social Media Manager and Account Director on day-to-day delivery of output
• Work with the wider team to ensure all content created is of the highest standards
• Attend briefings/meetings both internal, externally and prepare minutes
• Prepare and manage briefs and timelines as needed
• Respond promptly to clients’ concerns, feedback and requests while ensuring regular updates on the statuses of each project/campaign
• Be meticulous and organised in content reviews and job filings

What are we looking for?

• Has experience working in an agency
• Preferable knowledge of the Philippines as a market
• Ability to perform under stress to meet deadlines while still maintaining a high standard of output
• Understands basic agency processes while knowing the operational function of each department
• Attention to detail and organisation skills are a must
• Comfortable with writing, proofing and public speaking

Are you a social media maven who lives and breathes hashtags, engagement rates, and viral content? We’re looking for a Social Media Content Creator to join our team. If you have a keen eye for detail, a knack for storytelling, and the technical skills to produce engaging content for Social Media, come join us! 

Key Responsibilities:

• Create high-quality photo and video content for our social media platforms (Instagram, Facebook, TikTok, YouTube, and XHS).
• Plan, shoot, and edit engaging content that aligns with our brand identity and marketing goals.
• Design visually appealing graphics for social media posts, stories, and campaigns.
• Collaborate with the team to develop and execute creative social media campaigns.
• Stay up-to-date with social media trends and incorporate innovative ideas into content creation.
• Assist in brainstorming and conceptualizing new content ideas to keep our social media presence fresh and exciting.
• Monitor social media performance metrics and make data-driven adjustments to content strategies.

Requirements:

• Proven experience in photography, videography, and graphic design, with a strong portfolio showcasing your work.
• Proficiency in photo and video editing and design softwares such as Adobe Creative Suite, Capcut, and Canva.
• Solid understanding of social media platforms and their respective content requirements.
• Great storytelling skills and a creative mindset.
• Ability to manage multiple projects and meet deadlines in a fast-paced environment.
• Strong attention to detail and a commitment to producing high-quality content.
• Good communication and collaboration skills to work effectively within a team.
• Familiarity with lighting, composition, and other technical aspects of photography and videography.
• Singaporeans and PRs only.

Bonus Points:

• You are a content creator yourself! 
• Proficient in written Chinese for content creation on the Xiaohongshu (XHS) social platform.
• Familiarity with SEO principles and digital marketing tactics. 
• A sense of humor and a love for all things digital.

If what you are reading interests you, come join our merry band of misfits! Interested candidates should submit their resume and any relevant portfolio work to [email protected].

Senior Marketing Executive / Assistant Marketing Manager [ FMCG Industry ]

• Working Days: Mon – Fri
• Working Hours: 8 am – 5 pm
• $3,300 - S$4,000
• Gul Avenue (Pioneer) [ Transport provided ]

Responsibilities:

To effectively manage the Marketing functions of assigned brands:

• Responsible for developing and executing marketing strategies and campaigns to achieve business objectives
• Leverage digital marketing media like social media (Tiktok, Instagram, Meta), websites and emails
• Liaising with various stakeholders like Sales, Ecommerce, Category, Creative & Design
• Copywriting and proofreading of marketing content
• Optimize marketing spend and generate weekly reports
• Handle any ad-hoc marketing projects as assigned by RO

Requirements

• Degree in Marketing, Business or relevant studies
• Minimum 3 years of relevant marketing experience for B2C
• Hands-on knowledge of social media, WordPress, Google Ads

Lee Wan Ling | Reg No: R23116154

THE SUPREME HR ADVISORY PTE LTD | EA No: 14C7279

Grounded in a talent-centric mindset, Maker Lab is a marketing agency designed to build decentralised technology-led agency teams, rooted in collaboration with clients from the ground up. Maker Lab’s cross-functional teams of multidisciplinary specialists are embedded into client teams across digital marketing competencies — from measurement & analytics to content production.

Senior Social Media Analyst 

Fixed term contract

As a Senior Social Media Analyst supporting our client - one of the largest technology brands, you’ll play a pivotal role in owning measurement and analysis of their social booster campaigns and how it fits in the broader social marketing campaigns. 

Your primary focus will be creating engaging and cutting-edge social strategies targeted toward consumers.  You will work across several of our client's products and consumer apps in APAC to deliver methodological and intelligent campaign performance insight reports. You’ll also bridge the country, regional and global teams. It’s imperative to be a self-starter, dynamic with a can-do attitude. This opportunity would suit someone knowledgeable and skilled in marketing measurement, Social Media and Analytics, with solid spreadsheet skills and a love of data and interested in exploring new ways of using data to drive business value. 

Role: 

• Lead campaign measurement reporting from Earned, Owned and Paid Social data for the local market and/or product teams. 
• Set up, maintain and develop social listening databases across key markets and products for establishing relevant baselines.
• Implement a consistent campaign measurement framework that can be scaled using regional and global best practices
• Uncover data-based insights, drive experiments with marketing teams and iterate to find winning strategies in Social
• Translate complex analytics to easy-to-understand and engaging recommendations for internal marketing teams and relevant agencies working on Social
• Lead the internal discussions on Social campaign measurement between marketing teams and supporting social media research agencies
• Initiate experimental projects on your own for at least 10% of your working time

You:

• 6 years+  of experience in an advertising, digital, or social media agency or in technology companies as a social media analyst, measurement analyst, digital marketing or marketing analyst
• Understanding that social media data is inherently messy and largely irrelevant. Our job is to find what matters, and we can learn from it.
• Relevant skills in working with social listening tools (e.g. Brandwatch) and developing clean boolean.
• Understand the best marketing analytics tools available for audience behaviour and campaign data.
• A keen interest in data-driven marketing and understanding the important role data plays in campaigns or always-on strategy.
• Capable of visualizing data and quickly producing charts and graphs that tell and story to our team and internal marketers.
• An appreciation of structure and simplicity in everything you do.
• A strong understanding and knowledge of relevant social platforms and their data.
• Proven ability to set campaign goals, KPIs and targets.
• The ability to turn data into tangible learnings and recommendations that can be applied across marketing activations.
• The ability to be self-sufficient, stay motivated and be positive in an often fast-paced environment.
• Strong communication skills while having a proactive attitude. 
• Skilled in data management and visualization tools (Sheets, Slides, Data Studio).
• A problem-solver, adept at facing challenges and creating solutions.
• Exceptional verbal and written English communications and presentation skills and, ideally, fluent in another Asian language to support the projects across JAPAC.

Please note: due to the high volume of applications, only successful candidates will be contacted with a follow-up introduction email.  If you do not receive an email from Maker Lab, your application has been unsuccessful this time around. Look out for future roles! By submitting your application, you consent to the collection, use and disclosure of your data by the Maker Lab team for the purposes of your application. Where your application contains personal data of third parties, you confirm that you have obtained all necessary consents to provide the Maker Lab team with such personal data and that we may collect, use and/or disclose such data in accordance with the Personal Data Protection Act 2012.

We are looking for a suitable candidate to support and drive full-scale loyalty programme which includes the management of membership acquisition, cross partnerships, integrated membership marketing, data analysis and budget tracking.

The candidate will:

• Support all campaigns that will aid the over-arching member’s 360 strategy, shaping the engagement framework.
• Support all end-to-end marketing activations with the objectives of driving acquisition, loyalty, engagement and spend.
• Overall rewards catalogue management, including but not limited to uploading and tracking of rewards assets and its’ validity, management of all corresponding publicity assets, and coordination with stakeholders.
• Support all marketing automation functions – ensure smooth setup, deployment and subsequent monitoring of all loyalty marketing campaigns
• Track and prepare weekly and monthly tracking reports based on pre-determined filters and any adhoc reporting as and when required
• Daily monitoring of the Loyalty programme enquiries channel, and act as the escalation point to the management to ensure prompt and effective response and resolution
• Raising and tracking of purchase orders and invoices
• Daily liaison with CRM vendor to support any system fixes and/or user troubleshooting required
• Collaborate with tenants to ensure end-to-end implementation of events and promotions

Requirements

• Degree in Marketing or equivalent, with a minimum 2 to 3 years of relevant experience in supporting full-scale loyalty programme(s)
• Has a track record of securing and managing an affiliate partnership network
• Experience in working with retail brands preferred
• Possesses detailed knowledge of integrated marketing disciplines
• Articulated with strong communication skills to liaise with stakeholders across different levels
• Possesses project management skillset and self-driven individual with a can-do attitude
• Able to work independently and perform under pressure in a fast-paced environment with minimal supervision
• Strong stakeholder management skills to leverage knowledge potential across teams and develop synergies
• Preferably possesses past experience in data reporting and analytics

As an Account Management & Client Servicing Executive

You are a natural with it comes to cultivating and nurturing client relationships to forge long-term partnerships. Serving as primary liaisons for our clients, you exhibit outstanding interpersonal and communication prowess, coupled with strategic and creative thinking abilities. You also have an unquenchable thirst for seeking out new business prospects and revenue-generating tactics to boost sales. You display superb teamwork, collaborating across teams internally and externally to deliver exemplary results that fulfil clients' requirements.

Key Responsibilities

• Prompt response to client inquiries.
• Present the Paradox’s core capabilities to clients.
• Understand clients’ project needs and requirements.
• Preparation of cost estimates, quotes & proposals.
• Managing project budget and vendors' billing matters.
• Maintaining and developing long-term client relationships.
• Contribute ideas and insights alongside the Creative team.

Requirements

• An excellent communicator in oral and written English.
• Someone who displays initiative, responsible and is always willing to learn.
• Able to multitask and good at time management.
• Maintain professionalism at all times and be efficient and organised.

Send Applications To

[email protected]

File types accepted: .pdf, .doc. Upload a single file smaller than 5MB. If your CV/portfolio is too large, host it on an external site, such as Google Drive, WeTransfer, or Dropbox, and provide a link(s) in your cover letter.

The Media Relations Officer will play a crucial role in managing and enhancing the brand's media presence and relationships. Responsibilities include:

1. Media Engagement and Coverage:Proactively and reactively pitching the brand’s products for media coverage and reviews. Handling media and partner inquiries for information, assets, interviews, and affiliate support.
   
2. Content Creation and Management:Creating, organizing, fact-checking, and copy-checking media and PR materials like articles and press releases.
   
3. Relationship Building and Monitoring:Building and maintaining relationships with journalists and media platforms. Monitoring media to uphold the brand’s reputation, including crisis management if necessary.
   
4. Reporting and Strategic Input:Reporting on internal and external projects, providing analysis, and making recommendations. Proposing and executing strategies to enhance the brand’s reputation and visibility.
   
5. Business Development and Marketing Support:Contributing to business development and marketing activities to drive growth and customer acquisition. Actively participating in offline events to promote the company and increase brand awareness.
   

Desired Skills and Qualifications:

• Industry Knowledge: Up-to-date understanding of media and journalism.
• Digital Media Expertise: Familiarity with digital media trends and tools (e.g., affiliate links, media databases).
• International Exposure: Experience in international media and PR, especially in regions like Australia, US, or UK.
• Communication Skills: Strong written and spoken English, adept at communication with tact and nuance.
• Content Management: Skills in writing, editing, and adhering to brand voice and style.
• Strategic Thinking: Ability to align PR efforts with business strategy and adapt to changes.
• Adaptability: Comfortable in a dynamic, startup environment, willing to take on new projects.
• Organizational Skills: Highly organized with the ability to manage multiple initiatives simultaneously.
• Digital Literacy: Proficient in remote work tools and platforms like Slack, Zoom, G Suite, etc.

Qualifications

• 2+ years of experience in Public Relations, Journalism, International Relations, or any relevant field
• Strong communication skills
• Outgoing or equipped with people skills or soft skills that will help with networking with stakeholders, journalists, and more
• Highly motivated, passionate, results-oriented
• Adaptable
• Highly organized

Interested candidates who wish to apply for the advertised position, please click on “Apply Now”. Alternatively, you may email us an updated copy of your resume (Attn: AITL).

Job Code: AITL
EA Reg No: R24122032 (Leo Ai Ting Amy)
EA License No: 01C4394 (PERSOLKELLY SINGAPORE Pte Ltd)

We regret that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Grounded in a talent-centric mindset, Maker Lab is a marketing agency designed to build decentralised technology-led agency teams, rooted in collaboration with clients from the ground up. Maker Lab’s cross-functional teams of multidisciplinary specialists are embedded into client teams across digital marketing competencies — from measurement & analytics to content production.

Media Manager (Singapore)

Fixed term contract

As a Media Manager for our technology client, you will be responsible for collaborating with APAC-based and regional media agencies and internal stakeholders to manage ongoing media projects and campaigns across key performance and direct response programmes. 

The person will be the day-to-day consultant on media strategy for the programs mentioned above, including but not limited to channel, audience and ad format strategy, best practices and optimisation to attain program efficiency goals.

Role: 

• Drive media strategy for marketing initiatives across multiple markets APAC, with a focus on SEM, display & potentially app advertising within the gaming industry.
• Be the primary POC on media for these programs & work closely with cross-functional
• stakeholders (marketing team and media partners) to ideate, design, and launch media tests and optimisation strategies
• Manage our past campaign data sets and test learnings around channels, targeting/audience, and creative performance to gather insights to optimise the program
• Identify new growth opportunities in performance media via new channels or beta-testing new targeting capabilities or ad formats.
• Manage agency workflow as it pertains to media, such as reporting, benchmarks and media forecasting.
• Own stakeholder narratives for internal regional, and global leadership on media plan strategy, reporting, roadmaps and learnings.

You:

• BA/BS degree or equivalent experience
• Min 5 years of experience in digital media marketing 
• Good working knowledge of key performance media channels/formats across Google, Microsoft, key social platforms etc
• Experience with media planning and identifying testing and optimisations opportunities
• Strong communication skills to manage communication cross-functionally with marketing teams and media agencies.
• Data-driven. Reads and understands the data to make metrics-driven decisions.
• Stays current on evolving media trends, technology, and competitive landscape to bring opportunities to life.
• Experience managing media in other markets like Japan and Korea is advantageous. 
• Exceptional verbal and written English communications and presentation skills and - ideally - fluent in another Asian language to cover projects across APAC.

Please note: due to the high volume of applications, only successful candidates will be contacted with a follow-up introduction email.  If you do not receive an email from Maker Lab, your application has been unsuccessful this time around. Look out for future roles! By submitting your application, you consent to the collection, use and disclosure of your data by the Maker Lab team for the purposes of your application. Where your application contains personal data of third parties, you confirm that you have obtained all necessary consents to provide the Maker Lab team with such personal data and that we may collect, use and/or disclose such data in accordance with the Personal Data Protection Act 2012.

The role of the Senior Executive, Corporate Communications, is to enhance Singapore Symphonia Company Limited's image and reputation as an Institution of Public Character (IPC), and extend its reach through internal and external communications.

JOB DUTIES AND RESPONSIBILITIES:

Duties include but are not limited to the following:

Organisation-level Communications

• Develop, drive and review communications strategy in consultation with the cross-departmental integrated communications team and ensure that communications are aligned with the Group’s strategic objectives and brand values.
• Lead and deliver corporate collaterals, including bi-monthly donor newsletters, SSG annual report.
• Manage and create content for corporate social media platforms including LinkedIn to communicate the Group’s activities.

Government and Diplomatic Communications

• Build government and diplomatic relationships while developing a government and diplomatic contact database.
• Work on office holder and GOH invitations.
• Coordinate with CEO, participating stakeholders, photographer, when applicable, at events.
• Steward government bodies on-site and work closely with their comms team to accommodate requests and post-event collaterals while safeguarding the Group’s interests.

Corporate Social Responsibility Programme

• Plan and carry out CSR programme including concert and event invitation to beneficiaries.
• Collate feedback for reporting purposes.
• Develop and maintain contact database of beneficiary organisations.

General

• Develop strong relationships with internal and external stakeholders.
• Assist with ad-hoc events and tasks such as media launch receptions, proofreading various collaterals etc.
• Supervise communications intern where applicable.

REQUIREMENTS

• A university degree in a related discipline
• Minimum 3 years of marketing communications / corporate communications experience in a non-profit or an arts organization
• Interest in classical music
• Strong work ethics and sound judgement
• Resilient and meticulous individual with positive energy and excellent writing, editing, and communication skills
• Exceptional organizational skills, good initiative and the ability to work under pressure with a matrix reporting structure
• A team player with strong interpersonal skills with the ability to collaborate, build alliances, and achieve results
• Proficient in English, both written and communication
• Flexibility to work some evenings, weekends, and holidays during events/concerts.

Please provide a comprehensive resume and cover letter also stating current and expected salaries.

Only shortlisted applicants will be notified.

Billing Admin

Manage the media billing processes which involves,

• Co-coordinating with media planning teams on billing instructions
• Media plan actualization and reconciliation on monthly basis
• Update spots and remarks on Publicis’s proprietary billing platform based on actualized amount
• Generate proforma invoices for shared service team’s approval
• Resolving billing discrepancies with relevant stakeholders e.g. media vendors, media, finance and shared service teams
• Billing status monitoring and reporting
• Participate in finance WIP billing meetings to make sure Client's invoices get processed and meet billing timelines.

Other billing requirements include,

• Support requirements for onboarding of new suppliers
• Ensure 100% billing completion within three months of activity end date
• Resolve/respond to client billing queries

Media Buying (Offline and/or Online)

• The day-to-day media buying for the agency
• Deliver excellent master contract pricing through negotiation and relationships with media owners, wherever applicable
• Develop understanding of client business and role of online in delivering objectives ways of working from planning to getting approval and billing process
• Deliver added value opportunities across clients wherever possible
• Book all campaigns according to the brief (with confirmed media) and ensure financials are correct.
• Monitor campaign delivery and reconcile any under deliveries.
• Assist with auditing process across specific client base.
• Follow through the closed job for invoicing process (incl. (proof of ads, supplier invoices, TV reporting, signed schedule)
• Constantly monitor performance and delivery of ad server and vendor reporting. 
• Monitor and report on clients’ expenditure update by campaign by media, if needed
• Keep track of clients’ media master contract fulfilments.
• Prepare CI for all mediums and help Planners manage all material submission timelines.
• Maintain co-ownership of WIP report with finance team, ensure that jobs are progressively reconciled and closed

We are looking for a suitable candidate to manage a full scale rewards programme which includes the management of membership acquisition, cross partnerships, integrated membership marketing, data analysis and budget management.

The candidate will:

• Be the key custodian in providing direction for and managing the loyalty programme with a focus on driving acquisition, retention and spend conversion at the mall(s)
• Develop acquisition and retention strategies, and member engagement programmes to provide members a thoughtful, engaging and seamless experience
• Design and deliver end-to-end marketing campaigns that span functions such as brand management, partnerships and integrated marketing
• Secure and manage affiliate partnerships and sponsorships to lead value creation propositions by leveraging analytic insights of the database
• Manage and monitor 360 feedback from members and stakeholders alike
• Collaborate with various teams and stakeholders to execute efforts and maximize effectiveness
• Build statistical models and derive insights from structured data to translate into best practices
• Monitor market trends and react using all the tools available to stay ahead and relevant
• Manage the full loyalty budget, ensuring compliance with processes and ROIs

Requirements

• Degree in Marketing or equivalent, with a minimum 3 to 5 years of relevant experience in managing full-scale loyalty programme(s) and a small team
• Has a track record of securing and managing an affiliate partnership network
• Possesses detailed knowledge of integrated marketing disciplines
• Articulated and with strong communication skills to liaise with stakeholders across different levels
• Possesses a getting-things-done drive on top of a can-do attitude
• Able to work independently and under pressure in a fast-paced environment
• Strong stakeholder management skills to leverage knowledge potential across teams and develop synergies
• Preferably possesses past experience in data analysis and deep learning

Our client, a well-known company is looking for candidates for the position of Senior Regional Social Media Specialist

JOB SUMMARY

• Support in executing regional strategies and social media campaigns in the Southeast Asia region.

Job Scope:

• Work with social media agency and regional business units on the development and execution of social media strategies and content creation for new product launches
• Implement social media amplification and affiliate marketing as part of integrated marketing campaign
• Collaborate with the internal teams (PR/Digital/Ecommerce/Marcom) for strategic planning across social platforms to enhance online presence, community engagement and drive sales conversion
• Review and edit the contents for TikTok as well as executive profiles and Epson Singapore page on LinkedIn
• Manage influencer marketing campaign and support media/influencer engagement events
• Oversee video creation by social media/creative agencies
• Provide social media analysis in monthly reports
• Support regional stakeholders on reporting requirements
• Manage vendors to ensure expenses are kept within approved budget and deliverables adhere to communication guidelines and given timeline

Requirement:

• A minimum 2 years’ experience in social media and/or content marketing.
• Degree in Marketing, Media and Communications, or related fields
• Experience in social media content marketing, executing social advertising, managing social media communities and influencer campaigns
  Good knowledge and understanding of measuring ROI across social media platforms to make data-driven decisions, though technical knowledge in generating analytics is not required
• Strong in agency management
• Deep understanding and strong working knowledge of social media platforms (LinkedIn, YouTube, Instagram, Facebook, TikTok, etc) and other digital channels
• Excellent command of written and spoken English to edit copy
• Must have a sense of cultural fluency to work effectively with teams across the region
• Work effectively in a team and manage various stakeholders
• Solid project managements experience in managing multiple projects to meet tight deadlines

Thank you for your application and we regret that only shortlisted candidates will be notified.

PERSOL Singapore, PERSOLKELLY Singapore Pte Ltd| EA License No.: 01C4394 | RCB No.: 200007268E |

Patricia Chong Xian Yeong | Registration No.: R21100046

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.persolkelly.com.sg  I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

Grounded in a talent-centric mindset, Maker Lab is a marketing agency designed to build decentralised technology-led agency teams, rooted in collaboration with clients from the ground up. Maker Lab’s cross-functional teams of multidisciplinary specialists are embedded into client teams across digital marketing competencies — from measurement & analytics to content production.

Rapid Response Social Media Measurement Analyst

Fixed term contract

We are looking for a Social Media Measurement Analyst to join our team and work on our technology client. The analyst will identify, monitor, escalate, and report emerging social media trends. Additionally, the analyst will collaborate with various stakeholders to quantify conversations about the brand, recommend optimisations, and scale the program across different products and regions. They will also play a crucial role in identifying, monitoring, and reporting on reputational issues on social media. As this role includes a large element of rapid response, you may be expected to work sporadically outside of your regular working hours. 

Role:

Trend Monitoring and Reporting

• Manage proactive monitoring systems to identify and respond to emerging social media trends using Brandwatch, Sprinklr, NewsWhip, and Tubular.
• Collaborate with agency teams to monitor social trends and insights, participating in a 24/7 on-call system and sharing findings internally. 
• Produce clear insights and action items for product teams through daily reports during significant trend volumes.
• Translate complex analytics into actionable recommendations for internal marketing teams and agencies.
• Lead discussions on Social campaign measurement (with a focus on Earned & Owned Social) between marketing teams and agencies.

Social-First Operations and Infrastructure

• Develop and maintain central Social-First operations to enable program success.
• Identify and implement automation solutions for existing and new deliverables (e.g., newsletters, databases).
• Manage benchmarking sheets, a Social-First database, and a dashboard for improved reporting.
• Support local markets in developing consistent measurement frameworks for key tentpole Social campaigns.

Stakeholder Management and Education

• Manage complex stakeholders across various organisations (marketing, comms, product teams, regions/markets).
• Increase education and awareness about the Social-First program and its importance.
• Ensure all major campaigns receive Social-First support.
• Create custom Brandwatch/Newswhip/Tubular builds with specific queries for individual teams.

• Own and maintain a daily newsletter covering social trends and conversation topics.
• Create learning decks showcasing best practices to enhance campaign effectiveness and creative excellence.

Influencer and Sentiment Analysis

• Leverage expertise to improve Social-First efforts focused on influential voices and tastemakers.
• Develop queries and monitoring systems to identify strategically relevant sentiment.
• Ensure important influencer trends are surfaced and escalated to relevant team stakeholders.
• Maintain and improve methodology for working with brand-safe partners.

Innovation and Experimentation

• Dedicate at least 10% of working time to initiate independent experimental projects deemed valuable, even if not explicitly requested.

You:

• BA/BS degree or equivalent practical experience.
• 3+ years of experience in social media analysis for global brands and 5+ years in marketing (preferably digital) for technology companies or agencies.
• Expert knowledge of social listening tools (e.g., Brandwatch, Sprinklr) and Boolean logic.
• Proven track record managing social media intelligence for large brands.
• Excellent written/verbal communication and strong analytical skills for diverse audiences.
• Experience collaborating with diverse stakeholders and managing complex projects simultaneously.
• Proactive, independent, with initiative in analysis, reporting, and story-based narratives.
• Up-to-date on social measurement trends, ideally with reputation management and influencer marketing experience.
• Skilled in data visualisation tools and marketing analytics platforms for audience behaviour and campaign analysis.
• An appreciation of structure, clarity, simplicity and efficiency in everything you do.
• Strong understanding of social platforms, ability to set goals/KPIs, and translate data into actionable insights.

Please note: due to the high volume of applications, only successful candidates will be contacted with a follow-up introduction email.  If you do not receive an email from Maker Lab, your application has been unsuccessful this time around. Look out for future roles! By submitting your application, you consent to the collection, use and disclosure of your data by the Maker Lab team for the purposes of your application. Where your application contains personal data of third parties, you confirm that you have obtained all necessary consents to provide the Maker Lab team with such personal data and that we may collect, use and/or disclose such data in accordance with the Personal Data Protection Act 2012.