The Raffles Service Executive delivers friendly and professional service that meets guest’s call experience expectations and is able to answer all types of enquiries.

The position offers a centralised communication service in an efficient manner supporting all departments of the Hotel and is supervising Raffles Service Agents ensuring every call meets the standards.

Primary Responsibilities

Delivers Friendly and Professional Service

• Handles guest comments competently and swiftly.
• Maintains level of confidentiality and discretion of the guest, colleagues at all times.
• Ensures guests receive the experience as detailed in Brand Standard Operating Procedures (BSOPs), Raffles Hotel Singapore Local Standard Operating Procedures (LSOPs) as well as Forbes 5 star/Leading Quality Assurance (LQA) standards, and aims to achieve the scores and goals set by management.
• Close cooperation with Raffles Butlers team.
• Ensures smooth operation of the department by attending to incoming calls, fax and emails that are pertaining to room and F&B reservations or general enquiries.
• Upholds a flawless impression and perception of the Raffles Hotel Singapore products, services and colleagues.
• Ensures service standards and individual performances are aligned with AccorHotels Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.

Provides Experience that Exceeds Guest Expectations

• Is well versed with the preference of guest’s and provides all guests with the consistent service anticipating needs in advance.
• Leads a Heartist® approach to guest experience/service together with the Reservation team.
• High emphasis on the reservation experience for LCAH members.

Supervision of the Raffles Service Team

• Supervises and ensures 24-hour shift coverage of the department and is able to personally cover any role or duty if required.
• Carries out any other duties as and when assigned by Raffles Service Manager or Raffles Service Assistant Manager.
• Ensures smooth operations of Raffles Service by performing all tasks in adherence with the code of ethics as issued by Raffles Hotel Singapore.
• Adheres to Work Safety and Health (WSH) policies and procedures and ensures all direct reports and peers are trained and follow WSH guidelines.
• Addresses any security incidents and guest complaints to Raffles Service Manager or Raffles Service Assistant Manager and reacts proactively when suitable and appropriate.

Involvement in Wider Job Function Actions/Relationships

• Works closely with the restaurant managers to maximise the capacity of the restaurants.
• Assists guests with a seamless reservation process by providing restaurant and bar information, reservation confirmation and / or reservation changes or cancellations and other special requests.
• Uses a Heartist® approach – makes the guests and colleagues Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Maintains complete knowledge of all Food & Beverage offerings and hotel services and features.
• Ensures all duties and tasks are carried out according to the required standards as prescribed by the hotel.
• Builds a positive relationship with the restaurant managers, assistant restaurant managers, service executives, associates and hostesses/hosts.
• Supports AccorHotels Corporate programs, such as Planet 21.
• Designs, revised and applies emergency backup plan for communications systems in case of PABX failure.
• Supervises technical and operational data availability at all times.
• Leads and trains team to be fully equipped and knowledgeable on telephone system in compliance with the hotel network policies.

Contributes to Financial Performance Enhancements

• Cooperates with all departments and all others to cross-sell and promote Raffles Hotel’s products and services.
• Communicates and rolls out the annual upsell strategy and supports the team to achieve goals as set by management.
• Performs any other duties and responsibilities that may be assigned.

Nanyang Centre for Public Administration (NCPA) at NTU is Asia’s leading institution in public administration education and research. Through its varied premium programmes and activities, NCPA actively promotes good governance and public services, facilitates knowledge exchanges, and strengthens cooperation among governments across the world. (Please refer to the website for more information: https://www.ntu.edu.sg/ncpa).

The incumbent will provide managerial and administrative support to all Chinese Master-degree programmes, especially the MME programmes, in various administrative and operational matters, as well as optimize the available resources to meet the programmes goals and ensure that all operations are in accordance with the University’s policies and guidelines.

Responsibilities:

• Coordinate and support all teaching activities including planning timetables, corporate visits, seminars and networking sessions, and overseas immersions.
• Plan and manage admissions, matriculation, orientation programmes, teaching coordination and examination matters.
• Coordinate and facilitate the opening and closing ceremonies and dinner events.
• Plan and coordinate students’ industrial visits, seminars and networking activities, as well as the overseas immersion for the MME programmes;
• Assist with marketing and publicity work for Chinese graduate programmes;
• Coordinate and support procurements matter, including ITQs for the Chinese graduate programmes (i.e., MME programme with two intakes per calendar year);
• Build and maintain excellent customer relationships through phone and walk-in enquiries.
• Support students’ affairs: serve as the graduate students' primary point of contact and and actively engage them on course related matters such as pre-course preparation, assignment, examination, etc.

Requirements:

• Diploma or bachelor’s degree in a relevant discipline.
• Prior relevant work experience in tertiary education institutions, particularly in admission, teaching and examination coordination, will be an added advantage.
• As the role involves outreach and engagement for Chinese Graduate Programmes, proficiency in both written and oral Chinese and English is essential. 
• Have good analytical and good organizing skills.
• Able to handle sensitive matters with tact and discretion, while building trust and upholding confidentiality.
• Self-motivated team player, able to multi-task and work independently with minimal supervision.
• Meticulous with an eye for details and able to manage stress under tight deadlines.
• Pleasant, positive, and approachable with good interpersonal skills.
• Willingness to adopt flexible work hours when necessary.

Join our client's dynamic team as a Procurement Manager, based in the vibrant city of Singapore. In this crucial role, you will be responsible for supervising all procurement activities to ensure a seamless and cost-effective procurement process, while also maintaining a strong and resilient supply chain. Your leadership is vital in guiding a team of procurement professionals toward achieving strategic business objectives, with an emphasis on streamlining operations and cultivating positive supplier relationships.

Responsibilities

• Craft and implement a procurement strategy that is in line with our client's objectives and financial plans.
• Anticipate procurement needs, assess potential risks, and develop effective contingency plans.
• Select and oversee suppliers based on their quality, dependability, and value.
• Establish and cultivate relationships with key suppliers to secure favorable terms.
• Conduct thorough evaluations of suppliers to ensure compliance with contracts and service quality.
• Improve procurement processes to enhance efficiency and reduce lead times.
• Establish and enforce procurement standards, practices, and policies.
• Adhere to all relevant regulations and uphold ethical procurement practices.
• Manage procurement budgets in accordance with fiscal objectives.
• Drive cost reductions through strategic negotiations and optimizing contracts.
• Lead and develop the procurement team, fostering a culture of excellence and professional development.
• Collaborate with internal departments to align procurement strategies with their requirements.
• Engage in cross-functional collaboration to enhance the value of procurement.
• Assess risks in the supply chain and develop strategies to mitigate them.
• Stay informed about global market trends and industry shifts that impact procurement.
• Utilize data analysis to inform decision-making and improve procurement performance.
• Provide senior management with reports on procurement metrics, savings, and supplier performance.

• Bachelor's degree in Business Administration, Supply Chain Management, or a related field (Master's degree preferred).
• Minimum of 15 years of experience in procurement management, with at least 10 years in a leadership position.
• Demonstrated success in implementing procurement strategies and achieving cost reductions.
• Extensive knowledge of best practices in procurement, supply chain management, and contract negotiations.
• Strong analytical, problem-solving, and data analysis abilities.
• Excellent communication, interpersonal, and negotiation skills.
• Proven leadership abilities with prior experience managing diverse teams in a dynamic environment.
• Proficiency in relevant procurement software and technology.
• Prior experience in procuring rubber and raw materials derived from rubber is required.
• Applicants must possess legal work authorization in Singapore.

• Competitive monthly salary of 8,000 to 12,000 SGD.
• Opportunities for professional growth and development within a leading organization.
• A collaborative and supportive work environment.
• Additional benefits will be discussed during the interview.
• Our client offers a highly competitive remuneration and benefits package to suitable candidate.

Technician Production Maintenance

At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you’ll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our patients and customers. We foster an inclusive culture and are looking for diverse, talented people to join Alcon.

As an Technician Production Maintenance you are tasked to perform preventive and corrective maintenance of Compounding, Filling and packaging and to support project team activities at Tuas. In this role, a typical day will include:

Responsibilities

• Responsible for in-process and final product quality analyses/inspection in compliance with standards and regulatory requirements.

• Interprets and evaluates the analyses in terms of accuracy and precision compared against established specifications.

• Identifies on-going quality issues, prevents potential production issues, and makes suggestions for improvement.

• Uses various measuring devices, testing equipment, predetermined methods, operations, setups and prescribed specifications to accept or reject products.

• May work from blueprints, diagrams, dial indicators, preset micrometers, scales, fixtures, customer specifications, drawing or inspection instructions and checklists.

What You'll Bring to Alcon

• Min Diploma in any Engineering studies

• 1-3 years of experience in preventive and corrective maintenance.

Why Join Us:

• Opportunity to work with a leading global medical device company.
• Collaborate with a diverse and talented team in a supportive work environment.
• Competitive compensation package and comprehensive benefits.
• Continuous learning and development opportunities.

Responsibilities

• Provides support for tender process, from drafting of proposals, preparing pre-qualification documentation and coordinating cost estimation activities
• Provide support such as liaising with customers directly for enquiry on quotation
• Schedules and coordinate meetings with customers when tender awarded
• Generate documentation for progressive payment and prepare work completion certificates to ensure timely payment as stipulated in the contract
• Liaise with sales, production, procurement, subcontractors to develop initial cost estimates and project timeline based on client specifications and drawings
• Carry out site inspection to understand the job scope for quotation generation.

Requirements

• Min Diploma Electrical/Marine Engineering or equivalent
• Min 3 years of commercial experience in maritime and offshore industry
• Able to prepare quotations and submit before deadline
• Team player with positive work attitude

Clarence Khoh

R1552376

Job Description

• Keeps records of updates from relevant authorities; MOH, ECDA and surmises all information for the admin office staff.
• In charge of distributing parent advisories. Updates and/or drafts parent advisories when needed.
• In charge of the school’s Annual School Calendar for parents and staff
• Enters prompt online reports of student illnesses (e.g.: HMFD etc) regularly with ECDA/MOH.
• In charge of updates on LTA releases of land/ buildings for Childcare / Kindergartens. To log into relevant websites at the beginning of each new month to collect and file such information.
• Keeps all on Barker Road Campus communities updated on special school functions and celebratory events such as Annual Concert, CNY Celebrations, Easter Parade, Mid-Autumn, Christmas etc. Barker Road Campus includes the following: Oldham Hall, Methodist Church Admin-Level 3, Bishop's Office, ACS Primary and Secondary, Transport Centre Security Guards and Barker Road Methodist Church-level 4. Ensures all emails are updated and in good working order.
• In charge of online bookings for classrooms, function rooms, Wesley Hall for school events.
• In charge of writing in to LTA regarding parking for parents during school's special events throughout the year.
• In charge of liaising with Service Providers.
• In charge of recording all minutes to staff meetings and placing in the Shared Folder for staff to access.
• In charge of the alignment and layout for all information on the BRMCLL Rules and Regulations and administrative forms/SOPs.
• Be responsible for coordinating kitchen orders with the food/groceries suppliers and ensures delivery orders by suppliers.
• Ensure all stationery, sanitary item such as anti-bacterial/ viral solutions are adequate. It is important for the Administration Assistant to make regular periodic checks on all these supplies and place orders for replenishment when and where necessary.
• Coordinate with vendors and contractors for various office facilities and maintenance.
• Any other duties as assigned by the Principal.

Job Requirements

• Diploma and above in closely-related fields
• At least 2 years of relevant working experience
• Must be proficient in Microsoft Office
• Able to meet deadlines
• Strong administrative and organisational skills
• Effective oral and written communication skills
• Able to work independently and also a team player

Position Objective

The Social Media and Marketing Executive will be responsible for the Company’s social media platforms which includes monitoring user engagement and analysing feedback on a regular basis. This role will involved in developing and implementing marketing strategies, and create captivating content for all social media platforms to enhance audience engagement and drive business opportunities.

Duties and Responsibilities

• Conceptualise and develop social media strategies, marketing plans and content calendars to promote the services of the Company and its subsidiaries and affiliates.
• Manage and maintain the Company’s media platforms including websites, Instagram, FaceBook, and email/CRM software, marketing communications, promotion, etc.
• Participate in the lifecycle of video and social media content production, covering pre-production, production, and post-production phases, which includes incorporating music, dialogues, graphics, and effects.
• Perform 2D & 3D Motion graphics
• Generate creative contents and ideas for video and social media projects; including 2D & 3D motion graphics.
• Ideate and develop promotional messages or branding content to execute new marketing ideas and drive business goals.
• Communicate with agents and external parties to generate new marketing strategies.
• Research, identify new market opportunities and execute to increase revenue.
• Manage social media platforms and audience bases to enhance market presence.

Job Requirements

• Diploma / Degree in relevant field, such as media production and design.
• Proven experience in digital marketing e.g. Facebook, Instagram, TiKTok and Youtube.
• Relevant skills and competencies e.g. Adobe Photoshop, Premiere Pro, Canva, Copywriting, Videography and Graphic Design.
• Knowledge of marketing analytics tools e.g. Google Analytics and Search Engine Optimisation (SEO).

Job Competencies

• High energy, dynamic and self-motivated
• Possess a sense of urgency, excellent communication and interpersonal skills.
• Is result-oriented, self-driven and able to work independently with minimal supervision.

Only shortlisted candidates will be notified.

Find Out Even More At: https://tinyurl.com/mindflex-full-time-position

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

About Us:

MindFlex Education Pte Ltd is Singapore's #1 Education Agency. Our team is highly focused on bringing the best value to our clients, whilst building an enjoyable and vibrant office culture. Cultivating and caring about our personnel remains at the heart of our company. We promote a family-like environment with no overtime culture.

We are currently expanding and looking for fresh & energetic talent to join our team. If you are a great team player with a good sense of responsibility and work ethic, do apply to this posting and we would love to get in touch with you!

Job Scope:

- Handle Day-To-Day Business Operations of Singapore's #1 Education Agency

- Attend to interested clients via various forms of warm leads (form orders, calls, WhatsApp, etc.)

(no cold-calling or anything of that sort)

- Assist clients in shortlisting and recommending suitable tutor profiles based on their criteria

- Coordinate and arrange 1st tuition lesson for clients and tutors

- Follow-up with any necessary administrative support and after-sales service

- Familiarize with and utilize custom-made company software which is focused on automation

Job Requirements:

- Friendly, Passionate and Energetic Team Player

- Organized and Good Administrative Skills

- Responsible and Strong Work Ethic

- Decent Typing Speed and Computer Skills

- Polite, Patient and Calm Personality

- Able to Commit for Minimum of 1 Year

- Poly & University Fresh Graduates are welcome, no experience required

Salary:

- $2,300 - $3,000/Month + CPF

(Depending on Qualifications & Work Experience)

- Attractive Monthly Team Bonuses ($200-700/month)

- Looking at about $2,500 - $3,700/Month or more after incentives

- Clear Salary Progression, Annual Salary Review (Minimum 10% Increase)

Working Hours:

- 4 Weekdays, 1 Weekend OR 3 Weekdays 2 Weekend

(Working days of your choosing & mutually agreed with the company)

- 9.00am - 6.30pm

- Strictly No Overtime and No Bring-Work-Home Culture

Why Choose Us:

- Fun Company Culture and Working Environment

- Casual Working Attire, Relaxed Setting

- Office with Modern & Fun Entertainment Facilities (Pool Table, Playstation 5, Karaoke Set, Board Games, etc.)

- Company Meals / Outings / Events / Bonding Activities

- Full Leave Benefits: PH, Annual Leave, Sick Leave

- Career Progression and Extremely Low Staff Turnover Rate

- New Bright Hill MRT (Brown-Line) at Doorstep of Office

Others:

- Shortlisted candidates will be contacted for a short interview over Zoom or Face-to-Face

- Signing of Non-Compete contract will be required upon successful employment

Responsibilities:

• Assist in coordinating and managing day-to-day logistics operations.
• Handle order processing tasks, including order entry, tracking, and ensuring accurate documentation for shipments.
• Assist in monitoring and managing inventory levels, conducting regular stock checks, and collaborating with the warehouse team to optimize storage space.
• Contribute to planning and optimizing delivery routes, considering factors like traffic, fuel efficiency, and delivery timelines.
• Maintain regular communication with clients to provide updates on shipments, address queries, and resolve issues promptly, ensuring excellent customer satisfaction.
• Prepare and maintain accurate shipping documents, invoices, and other necessary paperwork. Ensure compliance with local and international shipping regulations.
• Proactively identify potential issues in logistics operations and work collaboratively with the team to find solutions, ensuring smooth workflow.
• Liaise with vendors, suppliers, and transporters to negotiate rates, track deliveries, and ensure timely pickups and drop-offs.
• Utilize data analysis tools and software to evaluate logistics performance metrics, identify trends, and implement improvements for operational efficiency.
• Implement and oversee quality control measures to guarantee that goods are handled, packed, and shipped correctly, meeting industry standards and client expectations.

Requirements:

• Diploma in Logistics / Supply Chain Management. Other disciplines with experience in logistics operations management
• Proficiency in MS Office
• Ability to work independently
• Good communication skills

Expectations of a Media Executive:

• Develop expertise in media, technology & research tools & platforms
• Have clear understanding of basic cost structure, campaign set-up process & way of buying ad space for different channels - digital (social, programmatic, search, mobile, etc.), print, TV, OOH, radio
• Assist in developing costing and data collection for planning, recommendations or analyses
• Pick up simple digital campaign optimisation
• Develop media diary & copy instructions based on the media plans & proposals
• Manage media booking deadlines, and ensure material deadlines are clearly communicated and managed with the client/creative team
• Identify issues with creative and troubleshoot
• Be responsible and accountable for timely delivery of reports and recommendations

Job Descriptions

1. Provide Japanese to English/English to Japanese translation of the conversation between Japanese members and Accounts staff when required for billing, courses, event registration matters.
2. Attend to member’s enquiries by phone or at front counter
3. Online courses registration and events booking
4. Answering incoming call
5. Daily mails distribution
6. Support of company events upon requests
7. Ad-hoc admin jobs support as and when required by Manager

Job Requirements

1. JLPT 1 and above to be able to liaise with Japanese Members
2. Computer knowledge of Microsoft words/Excel, power point
3. Must be willing to work on all weekends and public holidays
4. Primary/Secondary School/O Level

Working hours

• 9am to 7pm – rest day on weekdays

Responsibilities:

• Provide daily operational and administrative support for the functioning of labs and programmes

• Administrative support for procurement, installation, and troubleshooting of equipment

• Procurement of chemicals, consumables and inventory management

• Administrative support to researchers, students, and contractors for matters related to health, safety and other compliance

• Administrative support for the implementation of the NTU safety policy, safety audit, and safety training

• Administrative support for license matters

Requirements:

• Undergraduate Degree/Diploma in Chemistry, Physics, Material science or Diploma in Business Administration and other fields

• Experience in laboratory management is advantageous

• Documented experience in Microsoft Office applications (Word/ Excel/ PowerPoint/ Outlook)

• IT literate and good in Writing Skills

• Meticulous, organized, able to prioritize and multi-task.

• Team player with good communication and interpersonal skills

• Able to work both independently and as a team

• Able to work under pressure and meet tight deadlines

• Good interpersonal skills

• Good communication and writing in English

Find Out Even More At: https://tinyurl.com/mindflex-full-time-position

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

About Us:

MindFlex Education Pte Ltd is Singapore's #1 Education Agency. Our team is highly focused on bringing the best value to our clients, whilst building an enjoyable and vibrant office culture. Cultivating and caring about our personnel remains at the heart of our company. We promote a family-like environment with no overtime culture.

We are currently expanding and looking for fresh & energetic talent to join our team. If you are a great team player with a good sense of responsibility and work ethic, do apply to this posting and we would love to get in touch with you!

Job Scope:

- Handle Day-To-Day Business Operations of Singapore's #1 Education Agency

- Attend to interested clients via various forms of warm leads (form orders, calls, WhatsApp, etc.)

(no cold-calling or anything of that sort)

- Assist clients in shortlisting and recommending suitable tutor profiles based on their criteria

- Coordinate and arrange 1st tuition lesson for clients and tutors

- Follow-up with any necessary administrative support and after-sales service

- Familiarize with and utilize custom-made company software which is focused on automation

Job Requirements:

- Friendly, Passionate and Energetic Team Player

- Organized and Good Administrative Skills

- Responsible and Strong Work Ethic

- Decent Typing Speed and Computer Skills

- Polite, Patient and Calm Personality

- Able to Commit for Minimum of 1 Year

- Poly & University Fresh Graduates are welcome, no experience required

Salary:

- $2,300 - $3,000/Month + CPF

(Depending on Qualifications & Work Experience)

- Attractive Monthly Team Bonuses ($200-700/month)

- Looking at about $2,500 - $3,700/Month or more after incentives

- Clear Salary Progression, Annual Salary Review (Minimum 10% Increase)

Working Hours:

- 4 Weekdays, 1 Weekend OR 3 Weekdays 2 Weekend

(Working days of your choosing & mutually agreed with the company)

- 9.00am - 6.30pm

- Strictly No Overtime and No Bring-Work-Home Culture

Why Choose Us:

- Fun Company Culture and Working Environment

- Casual Working Attire, Relaxed Setting

- Office with Modern & Fun Entertainment Facilities (Pool Table, Playstation 5, Karaoke Set, Board Games, etc.)

- Company Meals / Outings / Events / Bonding Activities

- Full Leave Benefits: PH, Annual Leave, Sick Leave

- Career Progression and Extremely Low Staff Turnover Rate

- New Bright Hill MRT (Brown-Line) at Doorstep of Office

Others:

- Shortlisted candidates will be contacted for a short interview over Zoom or Face-to-Face

- Signing of Non-Compete contract will be required upon successful employment

Main Objective: Global business development

Job Responsibilities:

The full-time position will be responsible for developing and executing sales strategies to achieve growth objectives for our products in international markets . This role requires a good understanding of the dental industry, strong sales and negotiation skills, and the ability to build and maintain relationships with key customers and partners.

• Identify, develop, and manage sales opportunities in international markets.
• Conduct market research to identify trends, competition, and customer needs.
• Develop and implement sales strategies and plans to meet or exceed revenue targets.
• Negotiate contracts and close sales with international customers and distributors.
• Build and maintain relationships with key customers, partners, and industry influencers.
• Collaborate with marketing, product development, and customer service teams to ensure a coordinated global sales effort.
• Travel internationally to meet with customers, attend trade shows and conferences, and represent the company at industry events.
• Track and report on sales performance, market trends, and competitive activities.

Qualifications

Professional Background: Bachelor's degree in business, marketing, or a related field; advanced degree preferred.

Work Experience

• Minimum of 3 years of experience in medical device sales or related field, with a track record of success in international markets.
• Prefer those with experience in the dental or medical device industry.

Skills and Abilities

• Proficient in English and Mandarin (required), and additional languages are beneficial depending on target markets.
• Familiar with international dental industry, trends and development with good business sense and insights.
• Strong sales, negotiation, and interpersonal skills.
• Ability to travel internationally up to 50% of the time.
• Familiarity with international trade regulations, compliance requirements, and business etiquette.
• Ability to work independently and collaboratively in a fast-paced environment.
• Excellent communication, presentation, and organizational skills.
• Demonstrated ability to handle multiple tasks and prioritize effectively.
• Visa-free access to multiple countries; Singapore citizenship is preferred.
• Work Location: Singapore

Responsibilities

• Monitor schedule of ships prior to her arrival at discharge ports
• Monitor and calculate demurrage, hire and freight rates.
• Track unbilled invoice and work closely with finance department
• Resolve disputes with Charterers.
• Maintain list of vessels on time-charter with commercial department
• Daily report to Management on all overdue invoices.
• Match funds received against invoices issued
• Analyse and correct lay time calculations submitted
• Do voyage reviews and follow up with Operators
• Process brokers commission

Requirements:

• Diploma or Degree in Business, Accounts or Maritime Studies
• Strong knowledge of chartering or previous working experience in a similar position is preferred
• MS Office Skills
• Fluent in written and spoken English
• Strong analytical thinking and problem solving skills

Emma

R1217919

To provide planning and administrative support for Postgraduate programmes to enable operations and services are delivered to meet the needs of various stakeholders (eg. instructors, students, etc…).

Responsibilities

• Course management: Plan, manage and administer courses (including preparatory courses) involving schedules, course registration, fees payment, venues, case studies, evaluations, certificates and related logistics.
• Faculty management: Manage and handle faculty appointment, approvals, agreements, payments and faculty's requests.
• Exam management: Responsible for the exam process involving preparation of exam package, printing of exam scripts, marks entry, moderation, mark lists and related activities.
• Student management: Build good relationship with students and attend to their requests on programme related matters.
• Class administration: Provide administrative and logistics support to weekday and weekend face-to-face classes. To setup, manage and support hybrid and online classes.
• Office Administration: Support overall management of programme on invoice payment, track budget and expenditures, collate statistics for school accreditation (eg. EQUIS & AACSB) and information required by other departments.
• Other duties and activities to support programme operations and overseas study segment.

Requirements

• Diploma or Degree
• At least three years’ experience in education industry is preferred.
• Knowledge of Microsoft office – Word, Excel, Powerpoint.
• Meticulous with an eye for details.
• Possess initiative, able to work independently with minimal supervision and as a team player.
• Excellent customer service skills and enjoy working with people.
• Ability to multi-task, prioritise and handle operations in a timely manner.
• Have strong planning, administrative and organisational skills.
• Good communication and writing skills with ability to communicate and interact well with diverse stakeholders.
• Knowledge of Excel is preferred.

The Food and Beverage Service Executive supervises the team by proactive, interactive and reactive leadership, allowing each member of the team to feel confident and to completely satisfy our guests during their dining experience. He/she assists the management in supervising the overall operation and service standards of the restaurant to meet and exceed guest’s dining experience expectations. 

We are hiring for the following outlets:

• Banquet
• La Dame de Pic
• Raffles Courtyard
• Tiffin Room
• The Grand Lobby

Primary Responsibilities

Oversees Daily Operations and Achieving Targets

• Oversees the set-up and operation of a station/section in a restaurant.
• Supervises and participates in running an efficient and profitable operation in the assigned areas. 
• Assists the Outlet Manager/Assistant Outlet Manager in enabling employees achieve highest service and product delivery standards with a highest degree of client care and service at all times.
• Provides services for guests such as order taking and promoting the restaurant food and beverage offerings.
• Provides excellent service at all times to all of our guests based on established hotel standard operating procedures.
• Assists colleagues and guests efficiently and in a professional manner.
• Has extensive knowledge of our food & beverage menus in order to service our product, including liquors and cocktails.
• Offers menu options, advice and takes orders.
• Offers drinks, pre, during and after meal service.
• Remembers guest’s preferences to extends personalised service.
• Takes guest’s Food & Beverage orders accurately and assures correct input in Point of Sales system.
• Double checks order list before "sending" ticket to the kitchen.
• Verifies guest satisfaction with each table during each course served.
• Uses the guest name appropriately and communicates it to restaurant colleagues and managers.
• Serves food in in a timely and efficient manner.
• Arranges all tables following established standards.
• Arranges and maintains all assigned side stations and continually stocks each station before and after every shift.
• Makes sure all silver and glassware is polished, wiped and spotless.
• Keeps all side stations clean at all the times.
• Keep chairs and banquettes clean and clear of debris.
• Marks tables appropriately to food & beverage order for each course to ensure proper delivery.
• Makes sure that all product served are accounted for on the final bill before presenting it. 
• Up keeps and clears tables between courses throughout the dining experience.
• Picks up check before guest leaves and wishes guests a warm farewell while thanking them for their visit.
• At the end of the shift, delivers all checks and reports to the appropriate place according to established standards. 
• Follows through opening and closing duties. 
• Adjusts service to suit guests’ requests and personalises any interaction with the guest.
• Uses a Heartist® approach – makes guests Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Uses a Heartist® approach – makes the guests and colleagues Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Ensures service standards and individual performances are aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Contributes to the hotel’s Corporate Social Responsibility efforts by supports the Planet 21 program.
• Ensures NEA rules and regulations are met and achieve.  
• Actively engages in upselling and adds value.
• Relays any guest complaints to manager.
• Ensures efficiency of work in dish wash, pantry, and service preparations.
• Ensures cleanliness and work safety in food preparation and service areas.
• Carries out adhoc duties as assigned including, but not limited to sending operating equipment for cleaning or burnishing on weekly basis, sending soil linen for exchange for clean ones and collecting Food & Beverage requisition on daily basis. 
• Providing a Leading and Consistent Guest Experience
• Promotes sales through direct guests’ contact. 
• Constantly obtains guest feedback during operation ensuring guest satisfaction.
• Handles minor complaints and reports to the managers for proper follow up.
• Builds strong relationships with local guests and builds loyal following as foundation for a successful operation. 
• Maintains levels of confidentiality and discretion of the guest, colleagues, operator at all times. 

Management and Leadership of Outlet

• Acts as a mentor and role model to the Food & Beverage Associates.
• Proactive, innovative with in depth Food & Beverage and market knowledge. 
• Observes colleague’s individual performances, grooming, and punctuality and communicates with the managers accordingly. 
• Provides a high level of Safety and Security for guests and colleagues. 
• Checks daily opening and closing duties.

Training, Learning and Development of the Team

• Conducts regular on the job trainings for colleagues to develop their skills and knowledge. 
• Assists in records and submits monthly On-the-Job Training hours to Food & Beverage Office before the 15th of each month.
• Guides the departmental orientation for new hires.
• Ensures that colleagues are aware of hotel rules and regulations.
• Ensures that colleagues are trained on fire and safety, emergency procedures and hygiene.

Find Out Even More At: https://tinyurl.com/mindflex-full-time-position

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

About Us:

MindFlex Education Pte Ltd is Singapore's #1 Education Agency. Our team is highly focused on bringing the best value to our clients, whilst building an enjoyable and vibrant office culture. Cultivating and caring about our personnel remains at the heart of our company. We promote a family-like environment with no overtime culture.

We are currently expanding and looking for fresh & energetic talent to join our team. If you are a great team player with a good sense of responsibility and work ethic, do apply to this posting and we would love to get in touch with you!

Job Scope:

- Handle Day-To-Day Business Operations of Singapore's #1 Education Agency

- Attend to interested clients via various forms of warm leads (form orders, calls, WhatsApp, etc.)

(no cold-calling or anything of that sort)

- Assist clients in shortlisting and recommending suitable tutor profiles based on their criteria

- Coordinate and arrange 1st tuition lesson for clients and tutors

- Follow-up with any necessary administrative support and after-sales service

- Familiarize with and utilize custom-made company software which is focused on automation

Job Requirements:

- Friendly, Passionate and Energetic Team Player

- Organized and Good Administrative Skills

- Responsible and Strong Work Ethic

- Decent Typing Speed and Computer Skills

- Polite, Patient and Calm Personality

- Able to Commit for Minimum of 1 Year

- Poly & University Fresh Graduates are welcome, no experience required

Salary:

- $2,300 - $3,000/Month + CPF

(Depending on Qualifications & Work Experience)

- Attractive Monthly Team Bonuses ($200-700/month)

- Looking at about $2,500 - $3,700/Month or more after incentives

- Clear Salary Progression, Annual Salary Review (Minimum 10% Increase)

Working Hours:

- 4 Weekdays, 1 Weekend OR 3 Weekdays 2 Weekend

(Working days of your choosing & mutually agreed with the company)

- 9.00am - 6.30pm

- Strictly No Overtime and No Bring-Work-Home Culture

Why Choose Us:

- Fun Company Culture and Working Environment

- Casual Working Attire, Relaxed Setting

- Office with Modern & Fun Entertainment Facilities (Pool Table, Playstation 5, Karaoke Set, Board Games, etc.)

- Company Meals / Outings / Events / Bonding Activities

- Full Leave Benefits: PH, Annual Leave, Sick Leave

- Career Progression and Extremely Low Staff Turnover Rate

- New Bright Hill MRT (Brown-Line) at Doorstep of Office

Others:

- Shortlisted candidates will be contacted for a short interview over Zoom or Face-to-Face

- Signing of Non-Compete contract will be required upon successful employment

Roles & Responsibilities

• Registration of scanned copy and hardcopy of contracts and agreements (excluding contracts from Operation Department);
• Assisting Legal Counsels in the review of contracts/documents (upon request by respective Legal Counsel);
• Liaising with insurance broker on the renewal of Directors and Officers insurance policy and arranging for the necessary internal approvals via OA;
• Assigning Management Directive Numbers to respective departments and registration of issued Management Directives;
• Going through notarisation and legalisation processes in Singapore for certain documents from subsidiaries and associates;
• Assisting the Request for Proposals for provision of legal services on the renewal of Letter to Shareholders;
• Assisting with the logistics of Board and Board Committee meetings: printing and compiling meeting papers, coordinating with CNAF directors, checking the format of meeting papers which are written in Chinese, etc.;
• Proofreading documents which are translated in Chinese, e.g. Letter of Appointment of directors, Board resolutions, agreements for projects, Letter to Shareholders, and emails, etc.;
• Translating documents, e.g. Board resolutions, emails, director’s CVs, other letters or documents which are confidential in nature;
• Arranging expense requests and claims which are under Legal;
• Assisting subsidiaries in 1) drafting letters in relation to the change of nominated directors; 2) drafting Board resolutions in relation to the change of directors and authorised bank signatories; 3) assisting CAFEU German office with change of bank signatories and directors matters;
• Preparation of documents for opening of, closure of bank accounts and change in authorised bank signatories, sending the set of documents to the banks;
• Assisting in preparing the annual budget for the Legal and Compliance Department;
• Providing documents requested by auditors (if necessary), banks and counterparties and filling in the KYC forms;
• Participating in the procurement team meetings relating to legal matters and drafting meeting minutes;
• Drafting department monthly meetings, work done and work plan of team members;
• Assisting with the drafting of certain papers for Board and Board Committee meetings as assigned;
• Filling in the forms and drafting of reports requested to be submitted to CNAF from time to time; drafting and/or collecting department news articles to be published on OA;
• Drafting and collecting the materials in relation to Legal and Company Secretary aspects for Business Analysis and Work Review Meeting;
• Responsible for the organising of the CVs of directors, as well as organising Company information, policies and other documents for the orientation of newly appointed directors;
• Other ad-hoc duties as assigned by the Head of Legal and Compliance.

Requirements

1. Bachelor in related field or equivalent;
2. Min. 5 years of experience in paralegal work, preferably with exposure in corporate secretarial work;
3. Must be proficient in Microsoft Office applications;
4. Meticulous, conscientious and possess good communication and interpersonal skills;
5. Good ethics and professional conduct, and with strong sense of responsibility and teamwork spirit;
6. Good organisational, time management skills and stress tolerance with proven ability to manage multiple priorities;
7. Excellent command of English and Chinese languages (as the position needs to frequently communicate with English/Chinese speaking stakeholders verbally/ in writing as well as to prepare and proof-read English/Chinese official documents and presentations whenever appropriate).