Company Type:

We are an Edu Tech company that deals in the development of software and hardware tools for educational products suitable for local market. In response to market development needs, we are looking for a talented individual who shares our vision and values to work together towards a common goal.

Working Model:

To use new media platforms in an innovative way incorporating online and offline activities in order to increase customer’s awareness and boost customer’s experience that would finally promote product sales.

Responsibilities:

1. Assist in handling of business administration and matters relating to customers (e.g. contracts, databases … etc)

2. Introduce products to existing customers and provide training for them

3. Participate in and organize events to promote new products

4. Expand and manage customer’s contacts and maintain long-term relationship

Qualifications:

1. Bilingual in both written and spoken English and Mandarin (in order to liaise with Chinese-speaking customers and colleagues)

2. Eloquent with good communication skills. Good-natured, optimistic and patient

3. A good team player with self-sacrificing spirit

4. Familiar with the use of electronic devises, new media and social media platforms

5. Detail-oriented, meticulous and thorough

6. Creative and innovative at work and accept challenges

7. Friendly, honest, conscientious and able to work under pressure

Salary:

Basic Pay - $2100-$2800 (negotiable)

Commission

Incentive

Quarterly bonus

13th month bonus

Employee welfare

DUTIES AND RESPONSIBILITIES

• Developing and implementing supply chain strategies, policies and procedures to optimize efficiency, reduce costs, and improve overall performance.
• Managing the procurement process.
• Sourcing suppliers, negotiating contracts, quotation comparison and ensuring timely delivery of goods and services.
• Monitoring inventory levels to ensure optimal stock levels while minimizing carrying costs.
• Weekly updates, annual stock-taking, forecasting, coordinating with suppliers and other department to ensure timely replenishment and implementing inventory control measures.
• Overseeing the movement of goods, ensuring efficient transportation, warehousing, and distribution processes.
• Collaborating with sales and marketing teams to understand market demand, analyze historical data, and develop accurate forecasts.
• Effective communication and collaboration between various departments.
• Lead the logistic team and collaborate with internal and external stakeholders.
• To fully take charge of all procurement activities in the company such as:
  • Sourcing suppliers and compare quotations, negotiate with suppliers
  • Review and process purchase requirements
  • Ensuring timely delivery of goods and services
  • Issuance of purchasing related documents such as Purchase Order
  • Prepare and maintain proper filing and records of all purchasing related documents
  • Check and match and verify suppliers’ invoices, delivery orders, and other supporting
  • Review, compare and evaluate products and services
  • Establish and maintain a good relationship with suppliers
  • Check and reconcile stock report if there are any discrepancy
• Constantly research and evaluate new prospective suppliers.
• Work hand in hand with store and operational staffs on their requirements.
• Check data entries enter into system by Store Assistant.
• Assist Admin in any administrative document.
• Assist in key in purchase invoices.
• You may be assigned to new duties/responsibility from time to time.
• Any ad-hoc or other duties.

1. Monitor call, traffic volume & allocate resources based on situation/requirement
2. Gather, monitor, analyze & validate data in reports
3. Check and verify drivers' trip forms with deployment
4. Attend to customer's enquiries relating to documents for example, delivery receipts and witness/declaration forms
5. Planning & development of prime mover driver processing Portnet & Jurong Port online
6. Responsible for vehicle maintenance and repair status
7. Prepare and check all shipping documents to ensure they are complete and comply with customers to ensure deliveries are fulfiled
8. Ensure all drivers are aware of specific customer requirements and monitor GPS tracking system to keep track of the progress that drivers make along the assigned routes
9. Prioritize urgent request and deliveries are made on time
10. Monitor driver movement to ensure they meet the given KPI
11. To standby / handle 24/7 phone (rotation) during operatios
12. Handles customer feedbacks, other administraive issues and perform any other duties as required by Transport Manager
13. Able to hande huge fleet of Prime Movers and drivers

Qualifications and Education Requirements:

• GCE 'O' Level or Diploma holder on Logistics / Supply Chain Management
• At least 3 years relevant experience in 3rd party logistics, preferably in Traffic Planning & work force Planning & Allocations
• Good communication skills (both verbal & written) and excellet organizational abilities
• Capable to work independently
• Able to work under pressure during peak periods & willing to take responsibility and accountability of their role
• Capable of ifentifying and suggesting improvements
• Willing to work on 24/7 stand by to answer agent/slient query on supply status
• A team player as we work closely with team members
• Excellent Microsoft Office skills: PowerPoint Presentation, Excel & Word

Company Transport available at Jurong East

- able to travel frequently. Working overseas on alternate month

- selling consumer products thru Live streaming

- involve in sourcing for consumer products

- involve in marketing of products in various media

If you are

- team player

- committed & passionate

- bubbly personality

Join us & we will train you!

Pm to me your CV with photo of yourself or whats app to +6598770127

· Report to Project Director and Project Manager on site matters and progress of work

· Able to lead a team of foreign workers

· Identifying and resolving workplace problems with all the main contractors, subcontractors & suppliers

· Ensure compliance of WSH Regulation & Safety Procedures and maintain good housekeeping

· Monitor, coordinate, and keep track of the site work progress to ensure quality and efficient manner

· Supervise & coordinate the activities at project site.

· Control and maintain the safe and smooth progress of work.

· Handle project documentation, monitoring of site activities, material requisition, cost control, project supervision and schedule of works;

· Supervise site progress which includes attending site meeting and discussion;

· Undertake any ad-hoc project assignments as and when assigned.

Job Responsibilities:

· Assist the HR Manager to oversee HR Department & manage the full spectrum of HR functions

· Assist in payroll-related matters

· Manage and handle employee records in HRMS System

· Responsible for work pass administration such as work pass applications, renewal, cancellation, and issuance

· Perform daily HR duties from on-boarding to off-boarding

· Coordinate with all departments on hiring plans, resignations, confirmation, and all HR-related matters

· Manage E-leave & E-attendance via HRMS System, including leave type entry, entitlement, application, certificate collection & approval, and daily employee attendance

· Administer training-related matters including coordination or enrolment of internal & external courses, update & maintain training records, etc.

· Ensure timely & accurate submissions in all government and related claims, e.g. CPF, Childcare Leave, Maternity/Paternity Leave, NS makeup claims, income tax (IR8A & IR21) matters, etc.

· Prepare weekly/monthly reports in a timely and accurate manner

· Provide advice and handle all employee inquiries on HR-related matters

· Undertake any ad-hoc projects assigned by the superior/management team from time to time

Job Requirements:

· Possess a Diploma or Degree in Human Resources or Administrative / Business Studies

· Minimum of 3 years of relevant working experience. Working experience in worker management will be an added advantage

· At least 2-3 years of payroll-related experience

· Familiar with MOM regulations and HR practices

· Good communication, writing, and interpersonal skills

· Proficient in Microsoft Office Applications

· A team player with a strong sense of responsibility & self-motivation to get tasks done independently

· Able to start immediately or within short notice

Remarks for Applicants:

Please submit your resume including information on your salary package for the companies that you have been in service and reason for resignation.

Please also mention your expected salary and availability for the position.

"We regret only shortlisted candidates will be contacted"

Job Scope & Responbilities :

• Handle for full set of account
• Financial month end closing
• Perform monthly bank reconciliations & bank record
• Coordinate and liaise with external parties like auditors, tax agents and tax authorities
• Responsible for all duties related to Human Resources,
• Monthly payroll preparation, CPF submission
• Handle GST submission
• Responsible of IRAS AIS,IR8A, Corporate tax, Income tax etc.
• MOM WPOL/EPOL/OFWAS and BCA matter
• Handling other admin duties
• Perform any other ad hoc duties when required.

Job Requirements :

• Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma in Finance/Accountancy/Banking or equivalent.
• Language: Bilingual in English and Chinese (read, write and speak) as the incumbent needs to liaise with Mandarin-speaking associates in the course of work.
• At least 2 Year(s) of working experience in the related field is required for this position.
• Preferably Junior Executive specialized in Finance - General/Cost Accounting or equivalent.
• Only Singaporean or PR may apply

Job responsibilites

• Perform daily accounting & finance duties including receivables and payables processes, general ledger, etc.
• Manage timely closing process and reconciliations

Requirements

• Diploma in Accounting & Finance or equivalent;
• At least 1 years of experience in accounting & finance;
• Strong understanding of accounting principles;
• Proficient in accounting software and excel
• Able to converse well in Mandarin
• As training will be provided, fresh graduate are welcome to apply.

• Responsible for achieving sales targets by executing sales plans to increase sales through developing new markets/customers & retaining existing customers.
• Develop & maintain good rapport with customers to achieve total customers' satisfaction.
• Manage & administer sales enquiries promptly & professionally.
• Progression will be available for candidates who are team players displaying leadership qualities.

1) Handle full set account

2) GST Submission

3) Ensure invoices are properly supported and approved before posting

4) Ensure expenses are recorded with correct accounting codes

5) Ensure invoices processing and payment are accurate using the correct bank accounts and within the timeline

6) Reconcile accounts payable transactions and supplier statements

7) Research and resolve invoices discrepancies and issues

8) Liaise with vendors and stakeholders on invoices and supporting documents

9) Prepare monthly payments for expenses claims and vendor payments

10) Perform other duties as assigned

We are looking for a highly motivated candidate to join our newly established department to connect with main contractor/designer's project for high-end customised metalwork - Eg. Fine-dining restaurant, Luxury brand retail store, 5 star Hotel, Good class bungalow interior, intricate metalwork, etc.This position offers the opportunity to work in a collaborative environment and make a significant impact on the company's success.

Requirements:

- Sheetmetal knowledge/background preferred but not a must. Machining, metal stamping or metal treatment/coating knowledge will be advantageous.

- Positive attitude, willing to learn new metal fabrication methods, coating, assembly, etc.

- Willing to do cold call and make appointment to promote our company customised metalworks and services.

- Champion all project assigned from start to finish: Feasibility metalwork design discussion with client, material procurement, fabrication, post coating and delivery/installation.

- Able to commit extra hours to ensure project complete successfully.

- Able to interpret technical drawing preferred.

Sasha's Fine Foods was the first online food grocer to open in Singapore back in 2011! Come and join our team if you love good quality food, have good digital marketing skills and are passionate about learning and growth.

As one of Singapore's first - and finest - online grocers, Sasha's Fine Foods is an award-winning online grocer. We are the destination for food lovers who are passionate about ethically sourced products chosen for their provenance, taste and value.

All our products are carefully sourced from around the world as well as right here in Singapore, and are free of any antibiotics, growth hormones or nasty additives. We work only with suppliers who adopt the highest possible standards in animal welfare, traceability and sustainability.

We don’t just have high standards for our food and suppliers, but also our people. Sasha’s Fine Foods is a vibrant and caring environment. We empower our people, and look for those who share our values. The suitable candidate will be honest, reliable and respectful.

Key Responsibilities

Marketing Strategy

• Develop and implement industry leading acquisition and retention
• Drive profitable revenue growth through higher conversion, frequency and AOV
• Manage the marketing budget to optimise for ROI

Marketing Calendar

• Create & plan promotions and campaigns to delight new and existing customers
• Plan & coordinate the optimal timing of all new product launch campaigns, working closely with Merchandising

Customer Experience

• Create and oversee content and creative for website, to deliver enhanced web UX
• Build robust EDM strategy & optimise email experience
• Shape our loyalty programme and drive higher participation among customers

Performance Marketing

• The ideal candidate will be able to monitor and adjust our SEO performance
• The ideal candidate will be able to implement Google AdWords, Meta Ads strategy
• Work with our Affiliate partners to oversee and analyse performance of marketing

Central to this role is balancing acquisition and brand awareness with driving retention and customer loyalty. We are looking for a strategic, data-led marketer who enjoys working autonomously.

Customer Analytics & Insights

• Undertake analytics (Shopify, GA) to gain key insights on product purchases and customer behaviour to help support decision making on acquisition and targeting
• Identify high priority customers, develop customer profiles and missions build targeted strategies to recruit, retain and grow their annual value

Brand & Content

• Build Sasha’s Fine Foods brand across channels – incl. PR & influencer engagement
• Provide creative direction for content development across all channels and asset types

Sales

• You may be required to perform more traditional sales work as well

Key Requirements:

• At least 3 years of Marketing experience in a consumer facing e-Commerce business
• Excellent understanding of Digital Marketing concepts and best practices
• Experience across earned, owned and paid channels (esp. social, search, display, EDM)
• Excellent communication and interpersonal skills
• Experience in asset development and creative content writing
• Analytical mindset and critical thinking – incl. Google Analytics
• Proficiency in Mailchimp
• Proficiency in Shopify a bonus
• Experience with creating Google Ads and Meta Ads

Remuneration: Competitive, depending on experience

If you are interested, please submit your CV with covering letter to: [email protected]

Job Description:

- Manage customer queries and reply promptly and professionally

- Prepare daily invoicing and billing to customer

- Communicate with customer regarding delivery schedules and remedial actions.

- Communicate customer needs to relevant logistics and production department

- Handle customer service and provide first level of support on orders, refunds or exchanges

- Provide quality customer service to customers over te phone or email

- Clarify and understand customer needs

- Resolve customer queries efficiently and escalate problems/issues promptly

- Follow-up on outstanding cases and perform call back to customers

- Manage feedback, suggestions, complaint and follow-up with remedial action

- Any other ad-hoc duties assigned

Job Requirements:

- Ability to multi-task, organize and pioritize work

- At least 1 year of relevant work experience

- Preferrably in Diploma or Bachelor Degree in related fields

- Proficient in English & Bilingual (Spoken and written)

- Able to work in fast-paced environment

- Relevant experience in customer service environment preferred

- Working hours: 0730 - 1700

- Prefers residing in the West area

- able to travel frequently. Working overseas on alternate month

- selling consumer products thru Live streaming

- involve in sourcing for consumer products

- involve in marketing of products in various media

If you are

- team player

- committed & passionate

- bubbly personality

Join us & we will train you!

Pm to me your CV with photo of yourself or whats app to +6598770127

Job Objective:

• Support customers, address enquiries and facilitate transactions to cater to customers’ needs (process sales orders)

Core Responsibilities:

Account Management

• Build relationships with existing customers by understanding their needs and assisting with their queries
• Manage customer orders and communicate requirements to internal stakeholders (Supply Chain, Operations, Finance, Quality Assurance, Logistics, Product Development)
• Update customers of the status of shipments, monitor their credit terms and assist with the collection of payments
• Receive all customer-supplied items delivered to the plant, and arrange delivery or self-collection of products
• Plan material schedule for key private label customers
• Prepare costing, quotations and administrative duties of the Business Development department
• Verify and endorse purchase orders and process sales orders
• Analyse customer order history, monitor repeat orders, take actions to understand situation and alert the Business Development Manager/Senior BD Executive on follow-up actions
• Manage SAP B1 system and update relevant information (orders) for production and internal stakeholders

Job Specifications:

Minimum education qualifications:

• Diploma in any discipline
• Bachelor’s degree in any discipline an advantage

Minimum years of experience:

• 2 years of relevant experience in Business Development for diploma or degree holders
• Previous sales / customer service / telesales experience will be a plus

Key job-specific competency requirements:

• Proactive in building relationships and proposing solutions
• Highly meticulous and able to meet tight deadlines
• Good interpersonal skills
• Good analytical and problem-solving skills

Job Duties and Responsibilities

1. Lead the Production Division in the formulation and implementation of Production business plans to achieve the company goals and objectives.
2. Manage and promote the company’s core values, business objectives and targets, including the development of supporting personnel and features for the continued growth of the company.
3. Induct, train, coach, develop human resource and succession planning for the division.
4. Participate and contribute actively either as the Chairman or as a member in the various committees of the company or any other company wide gathering.
5. Maintain the discipline and cohesiveness of staffs under charge, working towards achieving the corporate objectives. Have a nose in recognizing problems.
6. Need to write to internal or external customers in the most effectively and concise manner. Conversely, must be able to converse concisely and timely.
7. Coordinate and take leadership of all the managers and assistant managers who are head of their respective department.
8. Manage and delegate work within division sphere.
9. Lead in the management and control of budgets of jobs designated to the department.
10. Lead and formulate plans for expansion/improvement for the production division.
11. Oversee all production and maintenance projects to the satisfaction of client’s requirements by providing technical and management guidance to production departments.
12. Ensure all production department projects are plan, coordinated and executed smoothly to meet customer’s requirements with highest quality and EHS compliance.
13. Manage and deploy production resources (manpower, material, tool & equipment, logistics, technical etc) efficiently and productively.
14. Analyze job scope and plan resources with the department heads.
15. Liaise with customers on job matters.
16. Manage sub-contractors.
17. Chair and conduct daily production and monthly safety committee meetings.
18. Approve in house training programs and training materials.
19. Conduct in-house training for staffs and when required.
20. Forecast the divisional requirements.
21. Communicate and carry out the management requirements to subordinates.
22. Implement the company’s IMS system for continuous improvement.
23. Conduct post project performance evaluation and identify areas for improvement.
24. Ensure project cost are controlled within budget and minimize wastage.
25. Continuously review and improve work methods and enhance productivity of workmen.
26. Conduct internal audit and self-assessment for IMS.
27. Oversee the development of production indicators, man-hour standards, work instructions and risk assessments.
28. Act on behalf of the COO in his absence.
29. Perform any other duties assigned by the COO.

Minimum Requirements

• A Degree or Diploma in Engineering.
• Minimum 5 years’ experience in Engineering Maintenance Services and 5 years’ experience at the managerial level.
• Possess strong leadership and organizational qualities.
• Possess strong written and spoken communication skills.
• Possess own transport

Company Benefits

• Transport, Medical & Dental benefits
• Phone allowance
• Performance bonus
• Growing company with potential career advancement

United FMO Pte Ltd stands out as a specialized 3PL provider, delivering bespoke logistics solutions in transportation and warehousing. Our commitment to delivering impactful solutions has made us a key logistics partner in Singapore, expanding our services to cover various aspects of the supply chain. We are renowned for our integrity and dependability, a reputation solidified through every transaction we conduct. Our goal is to foster a positive work environment where our team members feel valued, motivated, and optimistic about their career growth.

Your Responsibilities

• Customer Coordination: Engage with clients to address inquiries related to shipments and deliveries, ensuring their needs are met promptly.
• Customer Support: Offer immediate and courteous responses to all customer requests or issues.
• Order Processing: Accurately and swiftly input all job orders into the system.
• Instruction Generation: Create clear job instructions for the operations team based on customer requests, ensuring accuracy and timeliness.
• Interdepartmental Liaison: Work with various internal departments and external contractors as necessary.
• Operations Planning: Strategically plan operations, such as container trucking for import and export shipments, taking into account the complexity of the cargo, and arrange for special equipment like cranes when needed.
• Vessel Monitoring: Keep a close watch on vessel details through PortNet, updating information as needed.
• Customer Relations: Cultivate and maintain positive relationships with customers to meet their requirements effectively.
• Communication: Promptly respond to emails, phone calls, and other forms of communication.
• Documentation: Prepare job sheets for the creation of customer invoices.

Job Requirements

• Customer Service Passion: A friendly demeanor and positive attitude, with prior experience in logistics customer service preferred.
• Educational Background: A diploma or equivalent, with at least two years of professional experience.
• Communication Skills: Excellent telephone manners, along with strong problem-solving, communication, and organizational abilities.
• Independence: Capable of working autonomously to address and resolve issues related to late deliveries and customer complaints.
• Team Orientation: A customer-focused, collaborative approach, ready to take initiative and shoulder responsibilities.
• Adaptability: Competent in managing ad-hoc and urgent requests in a timely and professional manner.

ABOUT THE NATIONAL INSTITUTE OF EDUCATION (NIE)

The National Institute of Education (NIE), Singapore, is Singapore’s national teacher education institute, and we are proud to be an integral part of the nation’s education service. We play a key role in the preparation of teachers and in the provision of teacher professional and school leadership development programmes. We are committed to our vision of being An Institute of Distinction: Leading the Future of Education, and our mission to Inspire Learning, Transform Teaching and Advance Research.

The National Institute of Education (NIE) invites applications for an Executive position in the Learning Sciences & Assessment Academic Group (LSA AG). This role will provide you the experience and opportunity to work in a dynamic Academic Group with faculty members, staff and students of NIE/NTU.

Responsibilities

Finance (including and not limited to):

• Assist in the preparation of annual budget.

HR (including and not limited to):

• Maintain and monitor the training records of administrative staff.
• General office administration and support to faculty.

General admin:

• Ensure smooth communication and dissemination of policy and information to AG staff.
• Provide administrative and logistics support in LSA AG events.
• Support administrative processes at LSA AG.
• Other duties assigned.

Requirements

• A Polytechnic Diploma.
• Experience in an educational environment would be an advantage.
• Proficient in Microsoft Office applications (Microsoft Excel and Word) as well as different communication platforms such as Microsoft Teams, Zoom, etc.
• Strong interpersonal and communication skills, both written and oral.
• Able to work independently and effectively lead the office admin team.
• Able to maintain confidentiality.

Application

We regret that only shortlisted candidates will be notified.

Other Information

NIE staff can take chartered buses at their own expense from or near their homes to the NIE campus. This is subject to availability of seats.

• Report to Project Director and Project Manager on site matters and progress of work
• Able to lead a team of foreign workers
• Identifying and resolving workplace problems with all the main contractors, subcontractors & suppliers
• Ensure compliance of WSH Regulation & Safety Procedures and maintain good house-keeping
• Monitor, coordinate, and keep track of the site work progress to ensure quality and efficient manner
• Supervise & coordinate the activities at project site.
• Control and maintain the safe and smooth progress of work.
• Handle project documentation, monitoring of site activities, material requisition, cost control, project supervision and schedule of works;
• Supervise site progress which includes attending site meeting and discussion;
• Undertake any ad-hoc project assignments as and when assigned.

Responsibilities:

• Achieve or exceed sales target given
• Responsible for accounts receivable
• Meet assigned expectations for profitability
• Prepare forecast, budget plan and P&L report
• Develop strong relationship with existing/new customers and continuously strives to exceed customer expectations
• Understand and identify customer needs through in-depth account planning and profiling on customers’ requirements
• Manage and support all marketing activities

Requirements:

• Diploma in Sales, Marketing, Business, or related discipline
• Experience in the consumer electronics industry preferred
• Driving license and own a car required
• Possess good interpersonal and communication skills
• Able to start work immediately or within a short notice period

Others:

• Working location : 8 Gul Avenue S629652
• Mon – Fri : 8.00am – 5.00pm

1. Plan, manage, control and supervise the production processes to ensure product supplies, while meeting highest safety and quality standards and delivery times;

2. Responsible for production, the preservation of all sources, maintenance, plant infrastructure and utilities;

3. Secure highest efficiency and productivity;

4. Ensuring that health and safety regulations are met

5. Continuously improve production efficiency by utilizing all resources effectively (equipment, staff, maintenance, etc.);

6. Develop and implement operations related plans, budgets, policies and procedures;

7. Troubleshoot production problems and ensure a smooth, safe and efficient production operation;

8. Initiate and enhance costs optimization;

9. Responsible for organising relevant training sessions

10. Supervise all activities in production operations

11. Other ad-hoc duties as assigned

Salary & job position will be discussed based on qualifications and experience.

1) Responsible for assigning correct fleet resources (tow trucks) to real-time and pre-scheduled job

2) Overall in charge of all Fleet (Tow Drivers and Lorry Drivers)

3) Monitoring and recording of staff fleet performance, attendance, discipline and management

4) Ensure daily,weekly and monthly KPIs are met and not limited to any task assigned by management

Inventory & Shipment

· Prepare company's stock on hand for the fortnightly discussions.

· Provide projection of stocks holding period based on latest sales information.

· Highlight any shipment plans needed and ensuring no out of stock situation.

· Oversee the paper work required for importation and exportation.

· Keep track of the local stocks and overseas shipment arrival dates.

· Ensure the accuracy of goods arrivals (SKUs, quantities and shelf life etc) based on the agreed terms with supplier.

· Update the operation team on the shipment arrivals and stocks’ ready date for sale.

Marketing

· Prepare weekly update of channel marketing and price promotions reports for team meeting.

· Coordinate with different channels and suppliers for tactical marketing and price promotions.

Business Development

· Promptly supporting in listing new products and promotions as per agreement between KCT and channels.

Skills & Competencies:

· Stellar people skills and the ability to work with diverse groups of people.

· Strong initiative and the confidence to work independently in complex and ambiguous work environments.

· Capable of handling multiple tasks simultaneously.

· Proficient at meeting deadlines in high-pressure environments.

· Excellent written and verbal communication skills.

· Proficiency in Microsoft Office Suite, including Word, Excel, and PowerPoint, is required.

· Experience in SAP will be beneficial.

Qualifications and experience

· Diploma/ Degree in Business, Marketing, Supply Chain or equivalent.

You may also deposit your resume to [email protected].

ICT Assistant / ICT Executive

Athena Dynamics is looking for a candidate in the role of ICT Assistant / Executive reporting directly to and assisting Head of Infrastructure.

Job Responsibilities include:

• Desktop, server, network, IT support and security related matters.
• Audit and enforcement of IT assets, security, standards, policies, and compliances.
• Network and Infrastructure:
• General upgrades, changes, maintenance, and relocations
• Network, server and server cluster administrations and security.
• Experience with DNS, WAF and Web Servers operations will be advantageous.
• Support and participation in new business-related initiatives as required.

Job Requirements

• NITEC/Diploma or equivalent in Information Technology or related fields.
• Practiced knowledge of the following (preferably with relevant certifications):
• MS Enterprise Solutions, e.g. Office 365, Azure, Network & Server Services
• Enterprise and Cyber Security, e.g. APT, CIP, mainstream security device
• A well-natured and constructive team player with a highly positive attitude that could thrive under pressure.
• At least 6 months internship experience in IT/Cyber security.
• Candidates with internal support experience will be added an advantage.
• As this position requires interaction with colleagues in Taiwan, spoken and written Mandarin will be advantageous.

The Responsibilities

• Serve as the first point of contact for users/customers seeking technical assistance over the phone or email.
• Provide technical assistance and resolve 1st level problems with network and computer system through diagnostic techniques and pertinent questions.
• Desktop support for internal staff - support iPads, printers and software.
• Direct unresolved issues to the next level of support personnel.
• Follow-up with users/customers to ensure full resolution of issues.
• Diagnose system errors and other issues.
• Account management for Microsoft Active Directory.
• Administration of Office365 - Diagnose, troubleshoot and/ or support.
• Manage, track and asset inventory of hardware/ equipment.
• Participate in hardware and software rollouts.

The Requirements

• NITEC or Diploma qualifications in Computer/Electronics/Electrical Engineering of relevant experience.
• Professional certificate such as CompTIA A+ is a plus.
• Highly self-motivated, directed and attention to details.
• Proven analytical and creative problem-solving abilities.
• Able to prioritize and execute tasks in a timely manner.
• Ability to work in a team-oriented, collaborative environment.
• Candidate must be able to commit for 9-months contract.