JD for Global Category Manager – Contract Manufacturing

Functional overview

The purpose of Asahi Procurement is to safeguard the existing value and to unlock new sources of sustainable value for Asahi, our customers, and the planet. This is done through partnering with Asahi business stakeholders and a high-performing supplier network.

Procurement capabilities are mobilized to improve product and service quality, mitigate risks, drive total cost of ownership and infuse top-line growth for Asahi local businesses.

Asahi Procurement aspires to be the partner of choice for internal clients as well as for external suppliers; trusted for being an inspirational business advocate; connecting people and driving sustainable procurement value, while aiming to achieve operational and transactional excellence to ensure business continuity.

Excellence in procurement is achieved by establishing strong partnerships for strategic internal and external cooperation, as well as responding innovatively and agilely to business disruptions and challenges.

No matter if Procurement people are based in Japan, Australia, Malaysia, Europe or any other location, there is a one-direction approach used to maximize value delivery in a consistent way.

Cost and Net Working Capital efficiency is equally important as proactive risk management is. The aspiration for continuity, sustainability, and circular economy is reflected in everything we do. Moreover, Procurement employees are not only experts in their categories but also ambassadors for corporate social responsibility. Following the Asahi Group philosophy, Procurement thinks globally and acts locally.

Job title

Global Category Manager – Contract Manufacturing

Qualification criteria

·   University degree, preferably in Business related field (master's degree preferred) 

·   Proficiency in English

·   7+ years of professional experience, whereof 4+ years in procurement

·   International experience from multinational company

·   Experience from an above-market role

·   3+ years of proven managerial experience

·   Procurement platform/-s experience

·   Advanced knowledge of MS Office Suite

Reporting to

Global Category Director – Supply Chain & Logistics

Main interfaces

Internally

Senior leadership teams across the globe

Externally

Suppliers / other procurement organization / local authorities

Main purpose of the job

The primary role of a Global Category Manager – Contract Manufacturing is to lead and implement procurement strategies, vision, and governance across the organization. This position heads the Procurement team, fostering unity across regions and promoting the sharing of best practices and knowledge. Alongside adhering to established governance, policies, and processes, the role involves protecting the company's assets and reputation through effective internal control systems, procedures, and legal compliance. The role is also responsible for driving sustainable procurement and procurement innovation strategies, as well as creating and implementing category strategies. Responsibilities include executing strategic sourcing plans to maximize business value, building and enhancing stakeholder relationships across all procurement activities, and managing supplier partnerships. The Global Category Manager also manages and tracks plans and budgets against objectives, key value drivers, and related KPIs. Risk management, with a focus on price volatility, supplier stability, and product or service availability, is a key part of the role. The ultimate goal of the role is to contribute to operational excellence in Procurement and drive continuous improvement of Procurement capabilities and practices in alignment with Asahi's overall strategy and external benchmarks.

Accountabilities and deliverables 

1.    Implement Procurement purpose, vision, strategies and governance.

2.    Lead Procurement team overseeing the definition and execution of functional goals.

3.    Promote one team spirit between all regions to enable sharing of best practices and knowledge.

4.    Support Global Procurement People strategy and culture (incl. DEI, employee engagement and well-being).

5.    Self-manage adherence to defined governance, policies, and processes.

6.    Protect all company’s assets by putting in place internal control system and procedures.

7.    Protect reputation of Asahi by following applicable legislation.

8.    Drive Sustainable Procurement (incl. CSR) and Procurement innovation strategies and projects.

9.    Create and implement category strategies.

10. Execute strategic sourcing plans to maximize the value for the business.

11. Build and enhance strong stakeholder relationship across all Procurement activities.

12.  Develop and maintain strong partnership with suppliers including performance and quality assurance.

13. Manage and track plans and budgets including objectives, key value drivers and related KPIs.

14. Risk management focusing on extended agenda: price volatility, supplier stability, and product or service availability.

15. Contribute to achieving operational excellence for Procurement, including its processes and systems.

16. Drive continuous improvement of Procurement capabilities and practices in alignment with the overall Asahi strategy and external benchmarks.

Procurement functional competencies

Competency - Level

1.    Category management - Advanced

2.    Strategic Sourcing and Contracting - Advanced

3.    Stakeholder & Supplier Management -Advanced

4.    Risk Management and Governance - Experienced

5.    Sustainability, Supplier Innovation & Value creation - Advanced

6.    Process Excellence - Experienced

Leadership competencies

Competency - Level

1.     Strategic Foresight - Advanced

2.    Shapes Culture - Intermediate

3.    Drives Positive Impact - Advanced

• Prefer talents with experience in manufacturing, finance, engineering, strong analytical skills, and some understanding of QC/QA.
• Preferred industries include beer and FMCG.

Competitive salary package.

Health, Life and Dental coverage.

Opportunities for career advancement and professional development.

Dynamic and inclusive work environment.

Job Descriptions:

Be part of the team of a prominent Japanese semiconductor distributor expanding its share worldwide:

• Be in charge of Japanese customers in Southeast Asia as Sales PIC and handle daily enquiries on quotation, delivery, quality, environmental, legal, financial, technical and other related service.
• Communicate with internal parties and customers to optimize customer satisfaction while considering company’s interest / policy and having good communication, time management problem solving to handle wide-ranging transactions and issues.
• Conduct face-to-face or online meeting with customers or internal parties to maintain good relationship, to know customers’ production trend to budget sales amount or to discuss daily topics.
• Make an effort to avoid or clear long term inventory and update the status in various internal tools.
• Some Business trips will be required, whenever assigned, to visit our overseas customers.
• To be engaged in the Company’s expansion into new business sectors that is beyond semiconductor distribution.

Qualification & Requirements:

• Diploma or Degree in any discipline
• Basic knowledge of Electrical & Electronics Engineering will be beneficial
• Japanese language proficiency (N2 or above) or if not sufficient yet, willing to skill up
• Working experiences in semiconductor or electronics (min 2-3 years) or strong Japanese educational background or/and working experience in Japan
• Good communication skills with pleasant personality to work in team
• Good analytical skills with meticulous attitude, logical thinking & problem-solving skills
• Good knowledge of Excel, PowerPoint, Word and experiences with ERP system like Oracle/SAP
• Knowledge of Incoterms, export/import & logistics (warehouse/forwarding) will be advantageous

Responsibilities:

- Manage and oversee the administrative staff, including recruitment, training, and performance management.

- Ensure that all administrative tasks, such as data entry, filing, and correspondence, are completed accurately and efficiently.

- Managing overall administrative activities for the office.

- Ensure the smooth and adequate flow of information within the company to facilitate other business operations

- Ensure office tasks including scheduling, correspondence, and reporting are handled efficiently.

- Ensure compliance with the WSH Act, other relevant legislation, and contractual WSH requirements

- Conduct regular safety inspections to ensure work activities adhere to WSH standards

- Work closely with management on budget tracking and expense management.

- Monitor costs and expenses to assist in budget preparation

- Responsible for the archival management of the company's administrative documents and materials.

- Any other ad-hoc duties as assigned

Requirements:

- Bachelors degree in business administration or related field.

- Minimum 2-3 years of experience, with at least 2 years in a managerial role

- Proficiency in Microsoft Office (Word, Excel, PowerPoint).

- Able to work independently and as a team.

About Publicis LeONE
Haleon is one of the most significant global new business wins in Publicis Media history. They chose us because they saw a model that was fit for their future. To deliver, we have built a new model for them called Publicis LeONE. This unit brings three unique assets that will power their transformation:

• Connected Experts: Talent from across our organization with expertise in pharma, consumer strategy, digital business transformation and more, working together in a modern agency network
• Centralized Data: Empowering single source truth through the creation of a Global Data Hub which efficiently leverages our expert resource in India
• Global Technology: A powerful end-to-end marketing platform through Publicis PeopleCloud to drive more profitable growth for Haleon

Description

The Programmatic and Social Senior Account Manager owns the strategic planning and implementation for his/her assigned brand. This position is both strategic and tactical in scope, requiring the Programmatic and Social Senior Account Manager to independently generate strategic insights for the campaigns in his/her portfolio and implement campaigns with the support of Campaign Specialists. This is a regional role in-charge of market/s within SEA, HK and TW.

You will be responsible for responding to briefs in a timely and efficient manner, providing detailed rationales and media plans, ensuring the correct setup and implementation, and providing direction and management to the Campaign Specialists.

The Programmatic and Social Senior Account Manager acts as the vertical expert specializing on programmatic and social digital channels. This role requires deep understanding of the product and latest innovations and within the area of expertise. He/She will be responsible for the articulation of the recommended strategies, best practices and guidelines, and providing opportunities for innovation.

The ideal candidate will have prior online trafficking and campaign management experience, strong analytical and communication skills, and prior experience with bid management platforms and active campaign optimization.

Key Responsibilities:

• Work with Campaign Specialists to manage end-to-end execution of programmatic buys: understand business objectives and provide strategic recommendations as well as campaign set up, QA, analysis, and optimization.
• Partner with the larger delivery team on campaign measurement reporting and insights generation.
• Provide regular insights to Agency account teams detailing performance, campaign optimizations, and new opportunities and manage monthly bill/pay and spend reporting in coordination with the Performance Lead and specialist teams.
• Participate in regular knowledge sharing sessions to provide content, discuss learnings and propose new strategies for optimizing and enhancing campaign performance.
• Work closely with media partners in developing, articulating and onboarding Haleon brands to innovative projects and Alphas/Betas and position the brand as a leader within the space.
• Ensures that his/her Campaign Specialist team is fully trained on all aspects of campaign implementation, QA, reporting and insights generation.

The Restaurant Manager of Butcher’s Block is responsible to support the Restaurant General Manager for supervising the overall operations and service standards of the outlet to meet and exceed guest’s dining experience expectations. As Restaurant Manager, you will be responsible for stepping up in the absence of the Restaurant General Manager to fulfil the role as the “face” and ambassador of the restaurant, leading the venue’s personality and soul. You will be expected to take ownership of the operations and to ensure that the business is optimised in line with the vision and financial projection set out by the management. We are looking for the right candidate to realise the aspirations to make Butcher’s Block one of Singapore’s most recognised and loved sustainable restaurant concept.

Main responsibilities include, but are not limited to, creating a Food & Beverage destination within Raffles Hotel Singapore, maximising revenues, achieving financial and quality targets, marketing, confirming required staffing levels, conducting training and development of team members.

Primary Responsibilities

Requirements and Responsibilities

• Ability to work independently and with minimal supervision.
• Highly organised with strong analytical and communication skills.
• Excellent computer skills (incl. Microsoft Excel in a business environment) and ability to learn new programs/systems quickly.
• Ability to work under pressure and remains within all set deadlines.
• Identifies what needs to be completed and takes action to achieve a standard of excellence beyond job expectations.
• Understands, embraces, and integrates corporate values into everyday duties and responsibilities.
• Identifies and responds to current and future client needs by providing excellent, genuine service to internal and external guests.
• Executes project management including research of equipment, materials, supplies and methods, sourcing and negotiating with qualified suppliers or contractors, reviewing contracts, and quality control during all stages of the project.
• Resourceful team player that builds, strengthens, and maintains collaborative relationships with others inside and outside the organisation together with Chef In-charge.
• Maintains a productive climate and confidently motivates, mobilises, and coaches employees to meet high performance standards and goals.
• Listens, writes, and speaks effectively, and positively relates and interacts with co-workers and others.
• Makes choices or reaches conclusions by establishing objectives, gathering relevant information, identifying alternatives, setting criteria for the decision, and selecting the best option.
• Systematically develops plans, prioritises, organises and manages resources in order to accomplish business goals within a specific time period.
• Able to create ‘Colleague Welcome Kit’ in coordination with Talent & Culture.
• Able to establish, review and adjust sequence of service if necessary.
• Prepares training manual and conduct departmental service training in coordination with Restaurant Chef In-charge.
• Develops pre-opening training schedule in coordination with Restaurant Chef In-charge.
• Establishes colleague’s working schedule in line with operational requirements and regulations issued by Ministry of Manpower and local union.
• Reviews simulation processes and updates evaluation criteria for smooth opening.
• Creates simulation schedules, menus and critique forms in coordination with Restaurant Chef In-Charge.
• Establishes operating par stock for OS&E and beverage.
• Establishes menu pricing based on market knowledge and cost considerations in coordination with Restaurant Chef In-Charge.
• Creates restaurant Standard Operating Procedures.
• Establishes minimum/maximum of guest supplies in coordination with Restaurant Chef In-Charge.
• Creates a maintenance equipment check list to be conducted on weekly basis with Engineering and Housekeeping team.
• Establishes a monthly walk-through with Hygiene Officer in coordination with Restaurant Chef In-Charge.

Oversees Daily Operations and Achieving Targets

• Forecasts sales, covers and payroll costs.
• Supervises operation, ensuring sufficient manning coverage for operation.
• Assigns the Assistant Manager and Supervisors with responsibilities and tasks that they are best suited for.
• Ensures that all duties, tasks and services are carried out according to the required standards as prescribed by the hotel.
• Consistently adheres to timelines of deliverables.
• Maintains consistency in quality of food, beverage and service above all else in coordination with Restaurant Chef In-Charge.
• Attends briefings and meetings held by the department and updates all latest policies as needed.
• Possesses in depth and superior knowledge of all food and beverage menus and its preparations and presentations. This includes in depth and supervision knowledge of bar and wine operations.
• Detailed knowledge and experience in establishing, training and executing sales techniques and marketing plans.
• Ensures cleanliness and appearance of the restaurant and related areas at all times and takes immediate action if needed or required.
• Familiarises self with the company’s applicable processes, software and technologies (e.g. Micros, Avero, Material Control, etc.).
• Revises and updates the outlet SOP annually.
• Is present in the operation during all key meal periods.

Provides a Leading and Consistent Guest Experience

• Promotes sales through direct guests’ contact. Constantly obtains guest feedback during operation to ensure satisfaction and builds and maintains loyal following/return guest’s database.
• Handles guest complaints and comments competently and swiftly.
• Leads the service and culinary team to personalise guest experience and in accordance to Hotel standards.
• Builds strong relationship with local guests and builds loyal following as foundation for a successful operation.
• Maintains levels of confidentiality and discretion of the guest, team members, operator at all times.

Management and Leadership of Outlet

• Is a mentor and role model.
• Proactive, innovative with in depth Food & Beverage and market knowledge.
• Executes hands-on leadership by actively engaging in colleague support and guest service during all major meal periods.
• Leads and supports the team to maintain consistent service standards while executing a collaborative and enabling leadership style. Conducts regular team meetings, provides trainings, arranges examinations and provides learning opportunities for all team members to reach highest standards and skill levels.
• Coaches and trains team members to prepare them to move to the next level within 14 – 24 months.
• Drives the team to achieve common goals and builds strong team work.
• Uses the performance review process to identify and develops talent for growth.
• Manages performance issues by using varied coaching styles.
• Displays cultural affinity and shows empathy to all team members.
• Reviews work performance of all colleagues to assure that established procedures and policies are being followed.
• Enforces and upholds highest standards in discipline and knowledge of the contents in disciplinary actions. Actively enforces colleague motivation and team building.
• Observes colleague’s individual performance, grooming and punctuality.
• Performs colleague appraisals and executes disciplinary actions if required.
• Provide a level of Safety and Security for guests and employees.
• Assists in recruitment, induct and train the team who are competent and confident.
• Ensures grooming and hygiene practices of colleagues are in line with Raffles Hotel Singapore and National Environmental Agency standards.
• Attends daily meetings and all other meetings, which fall under his/her jurisdiction, follows directives given and advises Food & Beverage Operations Manager on topics of importance.
• Attends monthly departmental meetings and communicates with the team. Follow up on projects assigned if any.
• Checks daily opening and closing duties.

Marketing Plan and Revenue Management

• Displays the knowledge and confidence to represent the brand and promote the outlet.
• Is comfortable being a media personality with all public statements being subject to approval and supervision of the Management and Marketing Communications team.
• Answers questions and attends to queries or feedback regarding the restaurant comfortably and confidently.
• Provides recommendations to Management about potential sources of incremental revenue e.g. promotions etc.
• Implements appropriate and effective measures to improve control of labour and operating.
• Submits regular restaurant revenue and expense forecasts.
• Submits monthly sales analysis with respective improvement recommendations/action plan.
• Uses revenue management tools to generate reports.
• Ensures all reports generated are accurate before submission.

Training, Learning and Development of the Team

• Arranges training for all colleagues in line with established training requirements and co-ordinates all arrangements for proper execution.
• Conducts regular on the job trainings for colleagues to develop their skills and knowledge.
• Records and submits monthly On-the-Job Training hours to Food & Beverage Office before the 15th of each month.
• Guides the departmental orientation for new hires.
• Ensures that colleagues are aware of hotel rules and regulations.
• Ensures that colleagues are trained on fire and safety, emergency procedures and hygiene.
• Consistenly develops in self-learning and development of own skills and knowledge.

Other Responsibilities

• Performs any other duties that may be assigned by the Head of Department.
• Coordinates all functions with Culinary Team, Catering Sales Team and Service Team to ensure maximum efficiency.
• Develops own knowledge and skills to grow as business partner and leader.
• Ensures NEA rules and regulations are met and maintained.  
• Uses a Heartist® approach – makes the guests and colleagues Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Ensures service standards and individual performances is aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Contributes to the hotel’s Corporate Social Responsibility efforts.
• Performs any other duties and responsibilities that may be assigned.

Roles & Responsibilities

• Manage and oversee the administrative staff, including recruitment, training, and performance management.
• Manage budgets for the administrative functions of the company, including office supplies and equipment.
• Ensure that all administrative tasks, such as data entry, filing, and correspondence, are completed accurately and efficiently.
• Coordinate and manage office events and meetings.
• Maintain and update company databases and records.
• Implement and maintain health and safety procedures in the office.

We are looking for an efficient and committed Manager to join our office. As a Manager, you will be managing the day to day activities. You will be responsible for arranging meetings for the staff, provide them necessary official documents and keep a record of the appointments within the office. You will be also arranging monthly repairs and renovations.

You will also be organizing office operations and procedures. You should be highly dedicated to work and have exceptional organizational skills. If you are ready to take up Manager duties and responsibilities, then apply right away. We will love to meet you.

Responsibilities of a Manager

• Work with Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees.
• Provide oversight and direction to the employees in the operating unit in accordance with the organization's policies and procedures.
• Health and safety of the workforce.
• Carrying out and attaining the mission and the goals of the business unit managed.
• Development of a superior workforce.
• Development of the department.
• Development of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance.
• Personal ongoing self-development and personal growth as an employee.
• Coach, mentor, and develop staff, including overseeing new employee on boarding and providing career development planning and opportunities.
• Empower employees to take responsibility for their jobs and goals. Delegate responsibility and expect accountability and regular feedback.
• Consciously create a workplace culture that is consistent with the overall organization's and that emphasizes the identified mission, vision, guiding principles, and values of the organization.
• Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning.
• Lead employees to meet the organization's expectations for productivity, quality, continuous improvement, and goal accomplishment.
• Provide effective performance feedback through employee recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary.
• Maintain employee work schedules including assignments, job rotation, training, vacations, and paid time off, telecommuting, cover for absenteeism, and overtime scheduling.
• Maintain transparent communication. Appropriately communicate organization information through department meetings, one-on-one meetings, and appropriate email, IM (Instant Messaging), and regular interpersonal communication..
• Plan and implement systems that perform the work and fulfill the mission and the goals of the department efficiently and effectively.
• Plan and allocate resources to effectively staff and accomplish the work to meet departmental productivity and quality goals.
• Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output.
• Manage the preparation and maintenance of reports necessary to carry out the functions of the department. Prepares periodic reports for management, as necessary or requested, to track strategic goal accomplishment.
• Communicate regularly with other managers, the director, vice president, president, and other designated contacts within the organization.
• Perform other duties and responsibilities, as assigned.

Manager Job Requirements

• Knowledge and experience in business, supervision, and management.
• Knowledge of the functions, operation, and mission of the specific department.
• Better than average written and spoken communication skills.
• Outstanding interpersonal relationship building and employee coaching and development skills.
• Management experience in a team-oriented workplace preferred.
• Demonstrated ability to lead and develop a department and department staff members.
• Demonstrated knowledge of basic economics, budgeting, and accounting principles and practices.
• Demonstrated ability to serve as a knowledgeable resource to the organization's management team that provides leadership and direction.
• Excellent computer skills in a Microsoft Windows environment. Must include knowledge of Excel and skills in Access..
• Evidence of the ability to practice a high level of confidentiality.
• Excellent organizational management skills.

Job Description

· Provide foot reflexology and body massage services.

· Ensure high level of service standards.

· Responsible for the maintenance of cleanliness and neatness of the facilities

· Responsible preparing the necessary treatment products, replenishment of products, towels supply etc.

· Handle customer queries and concerns efficiently and politely

Requirements

· Able to commit on weekends/public holidays

· Able to work long hours and overtime

· Minimum 1 year of relevant experience

· Able to withstand body ordour

· Pleasant personality and hardworking

Benefits

· Attractive salary

· Conducive working environment

Main Responsibilities:

· Providing relevant beauty services, sales ability is required

· Need to perform housekeeping/cleaning of facilities

Strategy & Business Manager

Basic Salary Monthly $5000 -$6800

☑ Salary: $5000 - $6800
☑ Working Location: 27 New Industrial Road, #01-04 Singapore 536212
☑ Working Hours: Mon - Fri, 9am – 6pm

Roles & Responsibilities

Asiabuild is currently seeking a Strategy & Business Manager to be at the forefront of our business growth, supporting various high-impact strategic engagements across the regions and support the execution of sales and business development acceleration and transformation initiatives.

The Strategy & Business Operations Manager will have responsibility for creating project fundamentals, such as work planning, designing and executing analyses, build business cases, developing recommendations for action, supporting change management processes.

Partner with (sales & business development) leaders to define and implement strategic growth, acceleration and transformation initiative(s) to support long range business objectives.

Gathering and analyzing information, market research, social media marketing and overseeing financial accounts.

Skills and Qualifications

• Diploma and/or Degree in any discipline
• Business strategy and Management experience.
• Proficiency in MS Office applications, not limited to Teams, Zoom, Dropbox
• Proficiency in spoken and written English and Mandarin.
• Fast learner, good team player and possess strong interpersonal & communication skills
• Problem solver, positive mindset and willing to learn attitude
• Organised, resourceful and ability to multi-task and work under pressure
• High level of initiative and being proactive
• Discretion and confidentiality in handling sensitive information.

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume. [email protected]

Job Responsibilities

1. Coordinating external exchanges and receptions, conference affairs, and activities, such as planning, organizing, and preparing various meetings and activities that comply with regulations, the company's external communication through letters and phone calls, and responsible for the company's official external documents and correspondence.

2. Manuscript Publicity: Responsible for the organization’s external publicity and event reporting. Assist superiors in preparing various documents and materials, copywriting planning, etc.

3. Organizational operation and maintenance: including but not limited to membership system management, event planning, association publicity, etc.

4. Responsible for company planning and publicity and product marketing planning.

5.Responsible for the company's new media operations, independent maintenance of new media platforms, and corporate culture construction.

6. Based on publicity needs, put forward feasible promotion and promotion suggestions.

7.Responsible for writing copywriting for reporting and publicity to enhance the company's brand image.

8. Design: Company culture wall, website, logo, Outer packaging, picture album, etc. design.

Job Requirements

1. Bachelor’s degree or above, majoring in publicity and design.

2. More than 2 years of work experience in the publicity and planning industry, with strong copywriting skills.

3. Have strong planning and program design capabilities.

4. Have the ability and experience in modern new media promotion and application.

5. Cheerful and optimistic, hard-working, willing to accept higher challenges, and able to withstand greater work pressure.

6. Proficient in using various drawing software and related APPs.

7. Proficient in new media operation rules such as TK, Xiaohongshu, IG, FB, Google Review, etc.

8. It requires excellent language organization skills and strong writing skills, clear logical thinking, excellent overall planning capabilities, and familiarity with government department policies.

• Recruitment and Selection: Develop recruitment plans, post job advertisements, screen resumes, interview candidates, and ensure the company hires qualified talent.
• Training and Development: Create and implement employee training programs to improve skills and knowledge, supporting career development in a technical and safety-focused environment.
• Performance Management: Manage the performance evaluation system to ensure employees' work is fairly assessed and provide feedback to enhance their performance, especially in meeting construction deadlines and safety standards.
• Compensation and Benefits: Design and manage the company's compensation and benefits packages, including salaries, bonuses, health insurance, and allowances for site work.
• Employee Relations: Handle conflicts, grievances, and disputes among employees, maintaining good employee relations and ensuring a harmonious work environment on and off construction sites.
• Compliance with Labor Laws: Ensure the company's HR policies comply with local labor laws, including worker safety regulations and fair employment practices.
• Workplace Safety and Health: Ensure a safe working environment in compliance with health and safety regulations, a critical aspect of managing personnel in the construction industry.
• Organizational Culture: Promote a positive company culture, ensuring employees feel valued and motivated, particularly in the often challenging conditions of construction work.

Troseal Building Materials Pte Ltd

Sales & Marketing General Manager

☑ Salary: $5000 - $7000
☑ Working Location: 27 New Industrial Road, #01-04 Singapore 536212
☑ Working Hours: Mon - Fri, 9am – 6pm

Roles & Responsibilities

· Creating and implementing sales strategies aligned with the company's overall business objectives.

· Leading, motivating, and coaching a sales team to achieve targets.

· Building and maintaining strong relationships with key clients and decision-makers.

· Identifying new business opportunities, expanding into new markets, and acquiring new customers.

· Developing sales forecasts and budgets, and monitoring performance against targets.

· Continuously refining sales processes and tools to enhance efficiency and effectiveness.

· Negotiating sales contracts and ensuring profitable deals.

· Developing and implementing pricing strategies to optimize revenue and profitability.

Requirements:

· Sales & Business Management Experience

· Experience communication and networking skills

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume. [email protected]

This position is under the MARKETING & DEVELPMENT team. Together with the Marketing Team, they drive new businesses and form the heartbeat of the company's growth potential.

Responsibility

• Part of a team to launch and develop new products and businesses
• Do market research and formulate business strategies for new products, including B2C, B2B and Overseas markets
• Presenting to consultants, architects, interior designers, developers, property management on customize solutions
• Specifying products for tenders
• Work closely with Sales Team to help develop key accounts
• Responsible for the growth of new businesses or products
  

Requirements

• Min 5 years of working experience in sales and /or marketing
• Degree in Business, Marketing, Engineering, Interior Design or Architectural
• Good business acumen to identify opportunities
• Good communication and presentation skills
• Must be resourceful - to provide solutions and form collaborations with potential partners
• Experience in Built Environment, Facility Management, Interior Design and Architectural is an advantage
• May require to travel overseas on business trips
  

Benefits

• Attractive basic, AWS and motivating quarterly incentives
• Transport Allowance for own vehicle
• Medical Insurance benefits
• Annual overseas incentive trips
• Good work life balance and positive work environment
• Candidates with lesser experience could be considered for Asst Managers & Executive positions.
  

1. More than 5 years of corresponding work experience in the post of a manager.

2. Willing to work in shifts and mobile locations, and the working location is not fixed; go out to work more. Develop the company's business and marketing business promotion work, and achieve the company's monthly and annual sales performance tasks.

3. Cooperate with the company to arrange overtime work. When the subordinate employees are absent from work, they must assist in arranging all the work and day to day operation.

4. Assist in the development and delivery of staff training which is consistent with business needs.

5. Prepare all schedules to maximize productivity and keep labour costs within budget.

Company Summary:
Since 2002, DVI Solutions has been a leading provider of audio-visual setups to help our clients communicate and collaborate better--whether it's with colleagues across the office, or partners on the other side of the world. We have presence across Singapore, Thailand, Shanghai, Hong Kong, Philippines, Vietnam, India, Malaysia and Indonesia. Our satisfied clients include corporations, government agencies, schools, retail stores, hotels and many more.

Position Summary:

The main role of the Senior Project Operations Manager is to provide robust project management and operational oversight in line with the business strategy and objectives. He/she will be leading teams of Project Managers, Engineers and Technicians to ensure smooth projects deliveries.

Responsibilities:

• Supervise and manage the Project Operations team, including Project Managers, Engineers and Supervisors
• Ensure the proper full cycle deployment of projects.
• Responsible for the structure, growth and success of the Project Operations team
• Supervise the application and compliance with safety procedures on-site
• Ensure quality standards and processes are followed by all parties involved such as the Project Operations team, subcontractors and any other external partners
• Manage the projects with the team and ensure that the customer expectations, milestones and financial targets are met
• Work closely with the Project Integration team in charge of project studies
• Act as an interface between the Deployment team and the other departments
• Support in structuring, organizing and improving deployment processes

Required Education/Experience:

• 7+ years of experience in a similar role, with experience leading a team of Project Managers, Engineers and supervisors
• Experience from audio-visual, technology (hardware/networking), construction/ building, corporate office set-up, Architecture & Planning or related industry
• Experience managing installation of complex and technical projects
• Ability to adapt quickly to a fast-paced environment and integrate new tools and processes easily
• Demonstrate strong leadership and customer service skills

DVI Solutions is an Equal Opportunity Employer. Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status.

Team Summary

The CyberSource Technical Sales & Delivery team consists of 22 people within the AP region and is the fastest growing Organization within the Value Added Services domain of Visa. The Team comprises of Technical Sales Consultants, Client delivery consultant, project managers and Merchant Optimization consultants. With the booming Asia Pacific Business, we are looking to add another vibrant candidate into our bustling team to assist in expanding the vibrant and dynamic business.

What a Senior Manager, Technical Sales Engineering, Card Present Processing does at Visa:

The role will be responsible for providing technical and functional expertise for Visa Acceptance Platform card present solutions to merchants, acquirers, payment service providers or technology partners. The role requires you to lead the technical pre-sales consultation, implementation, and integration of new or existing clients.

You will be required to work closely with regional & local sales teams, internal operations teams, and product teams to ensure success. The success of this role will be measured on growth of revenue and successfully integrated clients. Candidates should have demonstrated skills in card present solutions implementation with merchants, acquirers, payment service providers or technology providers. The candidate should also possess Solution Consulting, Architecture Design, Project management, Business Process consulting, and presentation/training in complex IT environments. Familiarity with SaaS solutions related to bankcard/acquiring, payment gateway, payment security, and fraud prevention. The right candidate will have a passion for project management excellence, customer advocacy, and will see this role as contributing to the strategic evolution of our business.

Responsibilities

• Drive conversations with Merchants, Acquirers, Payment Service Providers and technology providers, on SaaS /Internet Payment Gateway based card present acquiring operations and processing capabilities.
• Solution Consulting, Project Planning and implementation of complex country based / regional based SaaS POS Acquiring projects
• API integration and testing on POS terminal & Infrastructure connection to a payment gateway. Having completed at least 2-3 projects of POS terminal into a payment gateway Integration
• Provide technical, functional and subject matter expertise to our sales team
• Conduct technical presentations and product demonstrations for customer audiences
• Be a supporting resource in the preparation and responses for RFPs and RFIs
• Work closely with our Product Management team to maintain technical and functional knowledge of existing and new services
• Identify and work with third party resources as necessary to support client integration needs
• Work with industry standard project management methodologies
• Design and document custom workflow processes
• Conduct Business Process to Payments Workflow Workshops
• Consult with Clients for Solution Design & Architectural design
• Work with internal and client teams to develop integration plans, manage diverse stakeholders, and manage expectations

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Job Description:

1. Project Management:

• Lead and manage technical projects from inception to completion.

• Create project plans, timelines, and allocate resources.

• Ensure project milestones are achieved on time and within budget.

• Conduct regular project reviews and report on project progress to stakeholders.

2. Team Leadership:

• Supervise, mentor, and guide a team of engineers, developers, or IT professionals.

• Set goals, conduct performance evaluations, and provide feedback to team members.

• Foster a positive work environment and encourage continuous learning and development within the team.

3. Technical Strategy & Execution:

• Define and implement the technical strategy that aligns with the company’s goals.

• Make key technical decisions, such as technology stack selection, system architecture, and processes.

• Stay updated with the latest technological advancements and assess their impact on current operations.

4. Collaboration & Communication:

• Work closely with cross-functional teams (e.g., Product, Sales, Marketing, and Operations) to ensure alignment on business goals.

• Communicate technical concepts and strategies clearly to both technical and non-technical stakeholders.

• Ensure that customer needs are understood and translated into technical solutions.

5. Quality Assurance:

• Establish and maintain high standards for software quality and technical performance.

• Implement and monitor key performance indicators (KPIs) to measure project success.

• Ensure adherence to security protocols, data privacy, and compliance standards.

6. Vendor and Resource Management:

• Manage relationships with external vendors, contractors, and consultants.

• Oversee procurement of software, hardware, and other technical resources.

• Ensure cost-effective and efficient utilization of technology resources.

7. Problem Solving & Risk Management:

• Identify technical challenges and propose solutions to overcome them.

• Manage risks and develop contingency plans to ensure smooth project execution.

Job Requirements:

1. Education:

• Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field.

• Master’s degree

2. Experience:

• 10+ years of experience in a technical role (e.g., software engineer, systems architect).

• 5+ years of experience in a management or leadership position.

• Proven experience in managing technical teams and complex projects.

3. Technical Skills:

• Deep knowledge of relevant technologies, such as programming languages (e.g., Python, Java), frameworks, cloud services (AWS, Azure), and databases.

• Strong understanding of system architecture, software development lifecycle (SDLC), and agile methodologies.

• Familiarity with DevOps practices and tools (CI/CD pipelines, version control).

4. Leadership & Management Skills:

• Strong leadership abilities with a proven ability to inspire and motivate a team.

• Excellent problem-solving skills and the ability to make sound decisions under pressure.

• Ability to manage multiple priorities and navigate tight deadlines.

5. Soft Skills:

• Exceptional communication and interpersonal skills.

• Strong organizational skills and attention to detail.

• Ability to collaborate effectively with both technical and non-technical stakeholders.

6. Certifications (Optional but Preferred):

• Project Management Professional (PMP) certification.

• Agile or Scrum certifications.

• Relevant technical certifications (AWS Certified Solutions Architect, etc.).

Key Performance Indicators (KPIs):

• Project completion rate and on-time delivery.

• Team performance and retention.

• Quality of technical solutions (bug rates, system uptime).

• Stakeholder satisfaction.

About Us: We're an award-winning, creative advertising agency expanding our services to include hands-on event management and activations. We're looking for a versatile professional to join our team and bring our creative concepts to life through engaging, small-scale events and brand activations.

The Role: We're seeking an experienced events organiser with strong audio-visual production skills to plan and execute impactful brand activations and small-scale events. This role will bridge the gap between our creative concepts and real-world experiences for our clients.

Key Responsibilities:

1. Event Planning and Execution • Develop and manage event concepts, timelines, and budgets • Coordinate all aspects of small-scale events and brand activations • Ensure smooth event operations and troubleshoot on-site issues
2. Audio-Visual Production • Oversee A/V setups for events, including sound, lighting, and video • Create and edit multimedia content for event use • Manage technical aspects of live-streaming and recording events
3. Vendor Management • Source and manage relationships with event vendors and suppliers • Negotiate contracts and ensure delivery of services • Co-ordinate with internal teams and external partners

Requirements:

• 5+years of experience in event management, with a focus on brand activations
• Strong project management, cost management and multitasking skills
• Excellent problem-solving abilities and attention to detail

This role is perfect for a hands-on events professional who thrives in a creative environment and enjoys bringing innovative concepts to life. You'll have the opportunity to work on a variety of projects, from pop-up brand experiences to product launches and interactive displays.

If you're passionate about creating memorable brand experiences, have a knack for audio-visual production, and want to be part of a dynamic creative team, we'd love to hear from you.

JOB RESPONSIBILITIES:

• Executes strategic plans for the Marketing critical to the success of the company and to achieve maximum brand awareness while meeting sales targets throughout the year, as well as support the omni-channels of the business.
• Oversee the creation of marketing materials and content.
• Develop and lead membership drives, plan member events and create and implement strategies to expand base and/or engage with existing members.
• Manage operational needs for membership which includes customer service and fulfilment of membership orders.
• Regularly review workflow and internal processes and make recommendations for improvement.
• Build sustainable relationships with other key players such as suppliers, media agencies and create partnerships to ensure effective campaigns.
• Produce reports and constructive analysis to the management.
• Implement the calendar of activities across all online and social media channels to lead traffic to business, drive conversion, customer retention and increase transacted basket size.
• Liaise with and manage external digital agencies, partners and vendors to ensure successful execution of digital marketing activities.
• Drive and lead the team and ensure strategies are implemented well to achieve the corporate objectives.
• Kept abreast of the consumer landscape and market trends, to devise and execute a broad range of marketing and communication channels including conducting market research to determine market requirements when necessary.
• Identify cost efficiencies and optimizing Return on Investment (ROI) of marketing actions by measuring marketing activities.
• Work closely with various internal stakeholders to ensure marketing efforts are well planned and executed to support the business goals.

JOB REQUIREMENTS:

• Bachelor’s degree in Marketing, Mass Communication or any related discipline.
• Minimum 5 years of supervisory experience in brand management or marketing communication, preferably from FMCG or fast-paced retail environment.
• Digital and social media savvy.
• Experience in managing advertising agencies, printers, event agencies and third-party vendors.
• Able to work independently and lead the team on marketing campaigns.
• Proficient in Excel, Word, PowerPoint & Outlook.

JOB DESCRIPTION

The Sales Manager or BDM is responsible for Sales & Marketing activities and assist operations if required, your responsibility will include:

• Developing and implementing sales strategies to increase revenue and occupancy.
• Conduct day-to-day sales activities include telemarketing and sales calls.
• Building relationships with key clients and partners, identifying new business opportunities, creating, and implementing sales plans.
• Monitors and analyzes market trends to identify potential new venue streams.
• Collaborating with other departments and senior management to ensure effective communication and coordination.
• Review account portfolio regularly and present to management sales report on a regular basis, to provide analysis on performance of each account i.e. Rooms and events, forward and follow up action plans.
• Negotiate contracts and rates with clients and partners to maximize revenue and occupancy.
• Understands the overall market, competitors’ strengths and weakness, economic trends, supply, and demand etc. and knows how to win against them.
• Conduct room inspection before a guest checks-in, to ensure set-up and cleanliness are in order.
• Cross sell other property and event space.
• Follow up with clients whose payment is outstanding and long overdue.
• Assist with annual budget planning, and sales forecasts.
• Assist in administrative tasks, in the absence of the sales administrator.
• Support operations in organizing corporate / resident’s events.
• Handling of any other tasks as assigned by the management.

Requirement:

The ideal candidate will be someone with strong organizational skills, meticulous attention to details, excellent communication abilities, and the ability to multitask effectively.

• Ideal candidates with a bachelor’s degree or a diploma in hospitality management
• Minimum 2 years’ experience in similar positions or Sales Executive from a reputable hotel / serviced residence.
• Excellent communications and written skills, with ability to communicate effectively with diverse groups.
• Good problem solving, administrative and interpersonal skills are necessary.
• Positive, proactive attitude, resourceful and able to work independently.

Job Title: General Manager

Location: Singapore [New Setup]

Reports to: CEO/Board of Directors

Job Purpose:

The role of a General Manager is to overseeing the strategic, operational and financial aspects of a fintech company or division. This role Involves managing teams, ensuring compliance with regulations and driving innovation in financial technology solutions. Here is a detailed job

Job Description:

1. Strategic Leadership and Innovation:

• Develop fintech strategies alike
• Craft and implement business strategies to expand the company’s fintech offerings, focusing on market trends like digital payments, blockchain or financial automation.

Drive innovation:

• Lead efforts in developing and launching new financial technology products or services that meet customer needs and improve user experience.

Market Positioning:

• Analyze similar fintech market trends, competitors and customer behaviours to ensure the company remains competitive and at the forefront of innovation.

2. Operations and Product Management:

• Oversee daily operations
• Manage end-to-end operations for all products, ensuring efficiency in areas like software development, customer service and compliance.
• Product lifecycle management, ensure the development, implementation and continuous improvement of fintech products, such as digital wallets, mobile apps or online banking solutions.
• Compliance and Risk Management
• Ensure that all solutions comply with regulator frameworks such as KYC, AML and data privacy laws. Manage risk in product offerings, especially concerning cybersecurity.

3. Team Leadership:

• Lead, inspire and mentor a high-performing team across various functions such as product, sales, technology and compliance.
• Foster a culture of innovation, collaboration and continuous improvement.
• Recruit and retain top talent in the fintech sector.

4. Customer Experience

• Develop and maintain strong relationship with customers, partners and stakeholders.
• Ensure the delivery of a seamless and superior customer experience across all touchpoints.
• Leverage customer insights to enhance products and services.

5. Financial Performance

• Set and manage financial targets, including revenue growth, profitability and cost management.
• Monitor key performance metrics and take corrective actions when needed.
• Report to the board of directors on the division’s performance and progress toward goals.

6. Innovation and Product Development

• Lead the product innovation cycle from ideation to market launch.
• Collaborate with the technology team to ensure that products are scalable, secure and user-friendly.
• Drive the adoption of emerging technologies like AI, blockchain and digital payments.

7. Partnerships and Growth

• Establish and manage partnerships with banks, regulators, technology providers and other key stakeholders.
• Develop and implement strategies for customer acquisition, market expansion and brand positioning.

Qualifications:

• Bachelor’s or Master’s degree in Business, Finance, Technology or a related field.
• Proven experience (3-4 years) in a senior management role within the fintech, banking or financial service sectors.
• Strong understanding of financial products, digital payments, blockchain, A1 and data analytics.
• Experience leading cross-functional teams and managing large-scale projects.
• Excellent financial acumen with a track record of driving business growth and profitability.
• Strong regulatory and compliance knowledge related to fintech.
• Exceptional leadership, communication and problem solving skills.
• Ability to thrive in a fast-paced, high growth environment.

Preferred Skills:

• Experience with fundraising, mergers and acquisitions within the fintech space.
• Knowledge of international markets and regulatory frameworks.
• Hands-on experience with agile methodologies and fintech product development
• This description can be adjusted based on the specific company focus or the areas of emphasis need for the Position.

Interested Candidate please forward your resume to [email protected] [attention: Hr dept]

We regret to inform that only shortlisted candidate will be contracted.

Candidate who sends us your personal data & resume is deemed to give consent to us, collect, use and disclose your personal data for our internal used and subsidiaries for this job application. As such, you have also given your consent, read, understand and agreed to allow for this job application process. Thank you.

Hi,

Looking for Aircon Specialist and preberably with technical skills for the jobs.

We are looking for trainees as well who are willing to learn hands on in mechanical engineering.

from age 18-40

For Repairing of Airconditioning and mechanical ventilation fan

- Knowledge of how to repair or even with Chiller knowledge

For installation of Airconditioning and mechanical ventilation fan

- Knowledge of how to install ACMV equipments

Management skills to manage supervisors and technicians on their technical knowledge and also to plan their schdules and work plans.

The Tax Manager/Tax Executive plays an essential role within the APAC Tax team, working with the Tax Managers on direct tax and Base Erosion and Profit Shifting (“BEPS”) related compliance for the APAC region, as well as serving as a key liaison between the APAC Tax team and cross-functional business stakeholders on various global and regional tax projects.

Responsibilities: 

1. Corporate Tax Compliance and BEPS

• Prepare tax schedules and managing tax compliance reporting and payment deadlines and other related matters for approximately 30 entities within the APAC region, including working with external tax consultants and reviewing their deliverables.
• Prepare monthly tax provisions for Singapore entities.
• Prepare and liaise with external tax consultants on Tax Risk Management & Control Framework for Corporate Income Tax (“CTRM”) for Singapore and similar Corporate Tax Governance Framework for the APAC region.
• Prepare responses to information requests by tax authorities.
• Assist with the implementation of BEPS-related compliance and processes for the APAC region, including collaborating with cross-functional teams to streamline existing processes and systems.
• Collaborate with IT teams and/or external system developers to translate business/tax requirements into IT solutions, as well as to test and implement tax technology solutions for BEPS-related compliance.
• Prepare training materials for cross-functional teams and users on process change improvements ensuring awareness and adherence to BEPS requirements.
• Keep abreast of changes and/or developments in tax laws and administrative practices for APAC, including BEPS-related developments, and analyse the corresponding implications.
• Maintain comprehensive documentation of work processes and internal controls/procedures for corporate tax and BEPS compliance for the APAC region.

1. Corporate Tax Advisory

• Advise on corporate tax matters, optimize the Group’s tax position and identify potential tax savings opportunities for the APAC region.
• Participate in various global and regional tax projects, including tax automation initiatives.
• Participate in tax incentive initiatives including liaising with the relevant government agencies and monitoring compliance with tax incentive conditions.

Marketing Assistant Manager Job Description

Our company is looking to hire a marketing assistant who will be working closely with our marketing team to develop and implement marketing plans and strategies for our brands. As a successful hire, you will be tasked with helping identify marketing trends and opportunities for growth, as well as creating marketing materials such as white papers and case studies. You will be giving presentations about our ongoing campaigns and provide administrative support to our marketing and sales teams.

To be chosen for this role, you must have a bachelor's degree in marketing, business, or a related field. Prior work experience in administration, sales, or marketing is a plus. Effective written and verbal communication skills and a high level of attention to detail are both important keys to success in this role.

Marketing Assistant Manager Responsibilities:

• Collaborating with the marketing manager, internal teams, clients and partners on marketing strategy.
• Helping identify marketing trends and key opportunities for innovation.
• Learning and working with various types of software for digital marketing.
• Working closely with sales and marketing department.
• Creating marketing materials such as white papers, case studies, and presentations.
• Giving presentations.
• Maintaining a marketing database.
• Providing administrative support to the marketing and sales team.
• Preparing, formatting and editing a range of documents.
• Understanding company product and brand.
• General office duties.
• Creating and interpreting a variety of reports.
• Organizing market research.
• Analyzing questionnaires and other forms of feedback.
• Updating social media accounts.
• Perform any other duties assigned by the director.

Marketing Assistant Manager Requirements:

• Bachelor’s degree in marketing, business or related field.
• Administration or sales and marketing assistant experience.
• Effective written and verbal communication skills.
• A high level of attention to detail.
• Ability to work effectively within a team and independently.
• Experience using computers for a variety of tasks.
• Competency in Microsoft applications including Word, Excel, and Outlook.
• Good organization skills.
• Related job and internship experience.
• Digital marketing experience.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Join Our Team at Appvantage in Singapore!

Are you ready for an exhilarating new journey with us?

At Appvantage, we're not just a team; we're a passionate community of digital strategists, designers, and developers. Our expertise shines through as we tackle major digital projects for global corporations across the Asia & Pacific region, particularly in the automotive industry.

Why Appvantage?

We are proud to be recognized as a leading workplace in the technology sector. Appvantage has received accolades and has been named on the prestigious "Singapore Best Workplaces™ in Technology List". This "Great Place to Work" certification is a collective achievement that we are all proud of, as it reflects our shared commitment to creating a supportive, empowering, and inclusive work environment. Join us and be part of a dynamic team dedicated to innovation and excellence.

As we continue to expand and drive innovation, we are seeking a dynamic and experienced Support Manager to join our team in Singapore and oversee the support operations for our in-house digital products. As the Support Manager, you will be responsible for timely and effective resolution of customer issues and delivering exceptional customer service. The ideal candidate should have a deep understanding of digital products and applications, strong leadership skills, and a passion for customer satisfaction.

Job Description

Here's a glimpse of your responsibilities:

Cultivate Connections: Foster strong relationships with clients, vendors, and partners while ensuring that project implementations meet our stringent quality standards.

Operation Support: Oversee and manage the support operations, ensuring efficient and effective resolution of customer issues and providing exceptional support to our in-house product.

• Ensure timely and accurate responses to customer inquiries and issues, maintaining a high level of customer satisfaction.
• Collaborate with cross-functional teams to identify root causes of issues and drive continuous improvement in product quality and development processes.
• Develop and implement strategies to optimize the support processes, including ticket management, issue resolution, and customer communication.
• Monitor and analyze key performance indicators (KPIs) to assess the effectiveness of the support operations, identify areas for improvement, and implement corrective actions as needed.
• Collaborate with the product management team to provide customer feedback and insights for product roadmap planning and enhancement prioritization.
• Develop and maintain comprehensive documentation, including FAQs, troubleshooting guides, and knowledge base articles, to enable the support team to efficiently address customer inquiries.
• Stay up-to-date with industry trends and best practices in digital product support, customer service, and user experience.

Quality Assurance: Oversee QA/QC activities to ensure the highest quality and reliability of our in-house product.

• Develop and execute comprehensive test plans, test cases, and test scripts to ensure the quality and functionality of our in-house product.
• Collaborate with product owners, designers, and developers to understand software requirements, user stories, and acceptance criteria.
• Verify backlog items to ensure accurate implementation and alignment with customer requirements and expectations.
• Conduct User Acceptance Testing (UAT) for new product features and enhancements, collaborating with the development team to ensure functional requirements are met, and providing feedback on usability and potential issues.
• Provide regular updates on UAT progress, backlog verification status, and documentation efforts to relevant stakeholders.
• Ensure accurate and up-to-date documentation of UAT scenarios, test cases, and results.

Versatile Contributor: Take on additional duties and responsibilities as assigned.

Job Requirements

1. Educational Background: Bachelor’s Degree in Information Systems or Business.
2. Experience: 1-2 years' experience in the IT industry is preferred.
3. Communication: Excellent communication skills are essential.
4. Tech-Adept: Proficiency in Microsoft Office (Excel, Word, PowerPoint). Experience with JIRA or similar Project management tools.
5. Attitude: You're organized, meticulous, and always approach tasks with a positive attitude.
6. Project Acumen: Strong administrative skills and a general understanding of the project life cycle, project documentation, and project standards.
7. Methodologies: Prior experience with SCRUM/Agile methodologies is a plus.

Join us at Appvantage, where every day brings exciting challenges and opportunities for growth. If you're ready to make your mark in the dynamic world of digital innovation, we invite you to embark on this journey with us. Your adventure starts here!