The Director is invested with broad responsibilities and authority as per Corporate Governance policy and Operational guidelines. Major responsibilities include:

· Strategic leadership as per the Board’ s Approval of the Corporate Plan & Compliance to Regulatory Policies and Governance;

· Financial Management;

· Strategic Planning , Strategic Thinking, Leadership and Direction;

· Executive Leadership and People Management;

· Business Development and Customer Agenda/Value Propositions;

· Audit, Risk Management & Compliance;

· Corporate and Social Responsibility

Role:

The Director, Institutional Partnerships & External Relations is a newly created role which will work closely with the Chief Executive Officer and Executive Leadership Team to foster critical country, regional and global partnerships in service of malaria elimination and strengthened health systems. APLMA seeks a dynamic individual, with excellent diplomatic and presentation skills to cultivate and preserve government partnerships, steward institutional relationships, and lead external relations efforts to keep malaria a visible public health priority in the Asia Pacific Region.

An seasoned global health professional, the successful candidate will:

1. Conduct health diplomacy and advocacy with senior government officials and other key partners who are part of the of the Asia Pacific Leaders Malaria Alliance
2. Nurture steward, and build institutional partnerships for malaria elimination at Regional and Global levels including with key bi and multilateral institutions (e.g. ASEAN, Pacific Islands Forum, DFAT/Australia, Asian Development Bank, Global Fund, Presidents Malaria Initiative, Roll Back Malaria Partnership, World Bank, etc.)
3. Support the CEO in managing Donor Relations with the Indo-Pacific Center, Department of Foreign Affairs & Trade (DFAT) Australia & the Bill & Melinda Gates Foundation (BMGF)
4. Lead the execution of the Secretariat’s external relations and communications functions to support the Alliance’s efforts to maintain visibility for malaria elimination across Asia Pacific as a political priority and global public good

The position will work closely with the APLMA leadership team, help identify concrete ways to build and implement an evidence based agenda around malaria elimination that can be amplified to the highest levels of political leadership.

Responsibilities:

Institutional Partnerships

• Represent APLMA at senior levels of Government engagements to keep malaria a visible priority
• Develop strategy and goals for high level outreach on malaria elimination to key Government officials including Offices of Heads of State, Ministries of Health, Finance, and Foreign Affairs in target countries and geographies
• With guidance from the CEO, develop and execute work plans related to APLMA’s core projects ; identify and articulate tactics/activities for strategy execution
• Lead effective outreach with Embassies, Missions, and Ministries of Foreign Affairs to build partnerships in support of malaria advocacy
• Apply creative vision to build plan, develop, and execute high level convenings that can leverage APLMA’s platform with Host Governments in manners that enhance Regional & Global visibility
• Work with the CEO to manage current key donor partner relationships
• Steward key relationships with international partners including WHO, Global Fund, RBM, PMI, ASEAN Secretariat, Pacific Islands Forum and other critical country, regional and global entities
• Use APLMA’s convening power to strategically advance advocacy goals and objectives among influential actors to increase visibility of malaria elimination
• Work closely with the Secretariat’s Data Evidence Insights, Policy, Financing, and other Programs of Work to develop advocacy content and to support outreach that is grounded in evidence and context
• Monitor progress of existing grants and ensure submission of donor proposals, reports, and briefs are of the highest quality

External Relations

• Oversee the Communications function at APLMA to ensure coherence with APLMA’s overall strategy and approach; this includes managing a small communications team which includes internal staff and external consultants
• Identify novel ways of ensuring that malaria elimination remain a visible priority through convenings, messaging campaigns, advocacy, and public relations efforts
• Prepare or oversee the preparation of Briefs, Concept Notes, Proposals, Reports, Slide Presentations or other documentation as needed
• Represent APLMA at the in meetings, conferences, and other fora
• Collaborate with high performance team of analysts, technical experts, and country liaisons and consultant(s) for specific programs of work
• Manage performance expectations, faciltate goal alignment, integrate project and organizational change, give and seek feedback
• Build and work with cross-function and cross disciplinary teams.

Requirements

Qualifications and Experience

• Master's degree in public health, policy, development , business administration
• Minimum of 12 years’ experience policy, advocacy work in global heath & development
• Experience working with Governments and/or key bi & multilateral agencies, preferably in the Asia Pacific Region
• Experienced in leading, mentoring and managing a team of mid-level professionals.

Knowledge and Skills

• Superb influencing skills, the ability to build trust with multiple stakeholders; experience in global health diplomacy or diplomacy in development more broadly
• An understanding of the global health architecture and landscape in Asia Pacific is a major plus;
• Excellent time management skills and highly dependable as an individual contributor and a team member

Personal Attributes

• Demonstrated commitment to improving public health outcomes, particularly in underserved and marginalized populations.
• Experience living and working in resource limited settings a major plus
• Proven ability to work effectively in a multi-cultural and diverse team
• Ability to consistently work with humility, in a collaborative manner in highly matrixed environment.
• Approachable, adaptable and possess a good sense of humour.
• Ability to travel up to 30%

The successful candidate will be offered 2-year contract employment on full time basis which may be renewable at the end of the term.

We thank you for your applications and regret to inform that only candidates shortlisted for interviews will be contacted.

AWARE, Singapore’s leading gender equality advocacy group, is seeking a passionate and dedicated Senior Programme Executive to join our CARE Services. This is your chance to directly impact the lives of women and survivors of sexual assault by supporting our crucial Women’s Care Centre (WCC) and Sexual Assault Care Centre (SACC).

More than just a job, this is a chance to:

• Make a tangible impact on the lives of women facing challenges
• Work alongside a team of professionals committed to gender equality
• Develop your skills in project management, advocacy and client support
• Contribute to innovative initiatives that support and protect women

Position: Senior Programme Executive
Department: CARE
Commitment: Contract, full time
Salary range: SGD$3,880-4,380
Starting date: Immediate

What you’ll do:

• Plan, coordinate, and execute CARE services, ensuring seamless operations and a client-centric approach
• Partner with service teams, volunteers, and stakeholders to build a supportive network for survivors
• Leading and supporting short-term and long-term initiatives that promote awareness, prevention, and policy change
• Provide emotional and practical support to clients, fostering healing and resilience
• Build and nurture relationships with internal and external partners to amplify impact

Are you the one we’re looking for?

• 3+ years of experience coordinating services or related projects/programmes
• Social work or related field qualifications and experience in the social sector (desired)
• Strong project management skills: analytical, organised, detail-oriented, with excellent report writing and documentation abilities
• Empathy, adaptability, and a collaborative spirit to thrive in a supportive and fast-paced environment
• Confidentiality, proficiency in MS Office and Google Suite, and excellent English communication skills (verbal and written)
• Strong belief in gender equality and the values of AWARE

You must read and acknowledge our Privacy Statement here.

Please note that, due to the large number of applications, only shortlisted applicants will be contacted for an interview. If you have any questions about this position, please email [email protected].

We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a Secretary / Executive Assistant to support the management team through the next phase of growth and development roadmap.

Duties:

• Provide full spectrum of secretarial support to Director
• Conduct market research and organizational activities on behalf of Director
• Assist in HR related matters
• In charge of all private and confidential materials of the organization and Director
• Schedule internal/external conference meetings and company events
• Manage virtual platforms and social media account
• Attend to personal matters for Director and family
• Perform any other ad-hoc tasks assigned

Requirements:

• Diploma / Degree in any discipline
• No experience Needed (Training Provded)
• Able to work in fast-paced environment
• Comfortable with multi-tasking
• Maintains confidentiality and possess sense of urgency
• Highly organised, detail-oriented and responsible

Interested candidates who wish to apply for the advertised position, please email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good– you’ve come to the right place.

Salesforce Professional Services plays a critical role in our company’s revenue growth, helping our customers achieve success on the Salesforce platform by offering assurance, implementation and transformation services. Professional Services is continuing to expand in two main investment areas: leading customers through innovative, customer-centric transformations; and advising customers on how to drive and expand their multi-cloud Salesforce footprint across their organization by delivering faster time to business value. The Professional Services team is undergoing significant change and growth under new leadership, and the APAC Operations Leader will lead a team that is a key enabler of the multi-year plan for change.

Are you passionate about Customer Success and would you like to work at the forefront of Digital Innovation at one of the most exciting CRM companies?

Key Stakeholders:

• Trusted business partner to the APAC Services Leader (SVP) and their direct teams providing insight, analysis and strategic mentorship including hyper-growth regions like ASEAN; specifically Singapore.
• Collaborates with the global Professional Services Strategy and Operations (S&O) team as a single source of truth for the business. This includes collaboration with Analytics, Systems, Compliance, Staffing, and Sub Contracting. Additionally, collaborate with the license sales teams on behalf of APAC Professional Services around investment work, best practices, and trends.
• Maintains strong partnership with cross-functional departments such as Finance, Revenue Recognition, Sales Operations, Legal, Collections and HR to ensure Services is supported across varying business needs centred around a conglomerate of complex markets, each with unique business requirements

Key Areas of Accountability:

Responsible for four pillars of Operations (Business Partnership, Sales, Delivery, and Revenue)

Business Partnership

Directly leads a team of local Business Partners that support Executives across the APAC portfolio with a consistent operational framework that provides predictable and repeatable insights to achieve key business objectives. A key member of the APAC Professional Services leadership team.

Sales

Leads the reporting and roll-up for Operating Unit forecasts to the APAC leader, including pipeline and overall hygiene to ensure the business can meet and exceed bookings targets (collaborating with the global Professional Services sales strategy team)

Delivery

Leads the reporting and processes for project health, risks, margin, utilization and overall hygiene to ensure the business can meet and exceed financial targets

Revenue & Performance

• Leads the reporting and roll-up for Revenue forecasts across APAC to ensure the business can meet and exceed revenue targets
• Responsible for strategic planning working alongside APAC Services leadership and supporting functions (e.g. Finance, Chief of Staff, and HR)
• Takes high level business goals and defines metrics, presentations, reports/dashboards that analyze the health of the business and present recommendations to senior management for strategic decision making and investment
• Leads and participates in initiatives to identify and implement process improvements in support of Global and APAC Services business
• Maintain cross functional partnerships and influence working closely with matrix shared services organizations (e.g. Finance, Legal, Accounting)
• Partners with global teams to set appropriate targets for the region as part of the yearly planning process
• Collaborates with Global Operations to get the right and timely operational support if/when needed

Basic Qualifications:

• Extensive experience in operations roles in a Professional Services business
• Excellent people leadership skills with the ability to multi-task in a dynamic and fast paced environment and a track record of executive-level presence and impact
• Experience in leading teams of managers, track record of excellent leadership and growing and developing team members
• Experience in leading geographically disparate teams across continents
• Excellent organizational skills, detail orientated and able to lead and develop a team performing repetitive tasks to ensure high quality
• Strong analytical skills with the ability to detect patterns and analyze disparate data
• Excellent written business communication and verbal presentation skills
• Experience with a major CRM and/or Professional Services Automation tool
• Understanding of sales/contracting execution lifecycle
• Understanding of project management and software implementation lifecycle
• Extensive SaaS technology field operations experience
• Experience in documenting business processes and identifying ways to improve

The role:

This Business Development Director Team Lead role is responsible for leading and mentoring a small team of Business Development associates to drive revenue for Gartner whilst managing and growing their own territory by identifying key buying centres to expand the net new client base. The territory for this role includes specific High Tech and Telco accounts.

What you’ll do:

• Achieve or overachieve financial targets
• Develop and execute strategy for achievement of business results tied to overall sales strategy
• Attract and retain top talent within sales team by following Gartner's validated recruitment methodology, with a strong focus on building a pipeline of candidates for potential open territories
• Leverage key best practices to drive and successfully sell new business opportunities
• Build and effectively manage a list of new individuals and new clients to drive business development
• Collaborate with internal resources and external network to prioritize and penetrate key accounts
• Primary focus is on driving sales within net new logos / net new client accounts
• Drive high activity by conducting team prospecting sessions with direct reports
• Ensure that each team member is capable of developing C-level relationships
• Provide leadership through effective communication of the global strategy
• Coach and develop direct associates on a regular basis
• Improve the team's success through effective leadership and mentorship
• Take ownership for own professional growth and support the team's professional growth

What you’ll need:

• Minimum 10 years proven consultative sales experience in high technology (services or software) to large multi-national companies with 2+ years of management experience
• Internal candidates should have a demonstrated track record of successful financial performance and have been in current role for 2 years, exhibiting mastery of current role.
• Proven experience in developing new business, by effectively building prospect lists and transitioning prospect companies to clients
• Proven experience in closing enterprise-wide complex sales solutions
• Demonstrated ability to lead, mentor and motivate sales associates
• Strong business acumen, forecasting skills, influencing skills and interpersonal skills (to share knowledge with a team to support the growth strategy within sales)
• Strong demonstration of intellect, drive, executive presence, sales acumen, handling others

What’s in it for you:

• Uncapped earnings and challenging, but achievable quotas – 85% of our salesforce hit quota
• Unparallel training and growth opportunities, including an intensive 3-week sales academy for new hires
• Excellent corporate benefits
• The opportunity to sell at C-level and work with some of the brightest minds in the industry
• Collaborative, team-oriented culture that embraces diversity Professional development and unlimited growth opportunities

Director - Core Business Operations (Operations Transformation)

At Deloitte, we offer a unique and exceptional career experience to inspire and empower talents like you to make an impact that matters for our clients, people and community. Deloitte offers you a highly inclusive, collaborative workplace and unrivalled opportunities to realize your full potential. We are always looking for people with the relentless energy to push themselves further, and to find new avenues and unique ways to reach our shared goals.

Work you will do

You will work alongside our clients to help them make decisions and implement solutions based on "Heart of the Business" strategy development to drive business value. As a leader of this group, you will work alongside our clients to bring a rigorous, evidence based analytical capability to help them solve pressing and complex issues. This includes revealing insight and delivering value through pragmatic and actionable recommendations. You will have the opportunity to work collaboratively with our clients to understand the forces that are driving change, identifying opportunities and develop solutions across the whole organization.

The nature of the work we do includes:

• Developing strategic business models: helping clients determine the optimum business or commercial model to effectively deliver their objectives, e.g., in the context of product launch or competitive market disruption.
• Capability building: helping our clients configure effectively and develop their ability to deliver operational excellence in specific areas, e.g., commercial, medical affairs.
• Lead teams to drive business performance with a focus on profitability, margin and market share

Your role as a leader

At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We expect our people to embrace and live our purpose and shared values, challenging themselves every day to identify issues that are most important to our clients, our people and the communities, and to make an impact that matters. In addition to living our purpose, Directors across our Firm are expected to:

• Establish a strong leadership brand by inspiring others through passion, integrity, and appreciation.
• Create opportunities to drive impact by leveraging each person’s strengths to build high performing teams.
• Apply deep knowledge of trends and activity to drive continuous improvement.
• Build lasting relationships across a diverse network.
• Translate and communicate broader strategy into a convincing team vision and goals, in order to align the team and sets priorities to achieve objectives.
• Actively contribute to building the talent pipeline by championing a talent experience that attracts, develops and retains top talent and high performing teams.
• Manage diverse teams within a highly inclusive team culture where team members feels supported, respected and engaged.

Enough about us, let's talk about you

If you are someone with:

• Undergraduate degree required. Advanced degree desired with preference for MBA
• 10+ years’ experience in business development, technology and/or consulting leadership role
• Has led business transformation(s) and a specialist in Transformation/Project/Programme Management – in either Business Transformation OR Tech Transformation
• Experienced in consulting and/or service provider environment
• Has experience in Business Development in a consulting and/or service provider environment
• Extensive CXO level relationships and business development experience across Southeast Asia
• Operational domain expertise as it relates to one or more specific industries, to be able to advise and envision a client’s future state operations
• Proven track record to sell and lead complex operational transformation programmes cutting across people, process and technology.
• Belief in client centricity with a commitment to deliver top class client service and relationships
• Commitment to recruitment & retention of best-in-class talent
• Ability to build relationships and influence at all levels of the organization
• Strong relationship building and communication skills.
• Drive, tenacity, client focused and results oriented.
• Proven demonstration of sound business acumen, teamwork and leadership qualities.
• An appreciation of the consulting lifestyle and ability to travel (both locally and abroad)
• Ability to work across competencies, geographies and cultures

Next Steps

So what are you waiting for? Join the winning team now.

Due to volume of applications, we regret only shortlisted candidates will be notified.

#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top reasons to work with TDCX.

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

You’ll help us deliver excellent service to our partner brands through:

• Detect and analyse opportunities, targeting suitable organisations and target audiences to drive new business development that supports the overall company’s vision and sales strategy.
• Conduct needs analysis to identify pain points and determine possible solutions.
• Actively source for new leads either via cold calling or other means including networking and building relationships with prospects.
• Coordinate with the regional BDs or Client Solutions Managers in developing a solution based on the gathered requirement/s from a prospective client.
• Provide information and insights in the documents for submission to ensure they are correct, competitive and offer attractive solution for the client and submission is completed before the deadline.
• Share best practices, feedback, and suggestions for continuous improvement to meet or exceed targets and KPIs.
• Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance, and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Master's Degree in any related field.
• Preferable with at least 10 years of working experience in cold calling and B2B sales management is required for this position.
• Proven hands-on experience on data mining, lead qualification and contact verification.
• Experience with Salesforce.com is a plus.
• Proficient in Microsoft Office.
• Able to handle multiple initiatives under pressure.
• Excellent verbal and written communication skills in English and the language of supporting market.

Who is TDCX?

TDCX (NYSE: TDCX) provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.

Associate Director - Procurement

A little bit about us….

For more than a decade Mace has been operating in Singapore, delivering iconic projects such as the Marina Bay Sands - one of the most recognisable buildings in the world - and transforming the operations of both regional and global companies.

Since Mace expanded its offering into Singapore in 2006, the business has grown across a wide range of sectors in Asia – delivering complex, high-profile projects for technology giants, international developers, world-renowned retailers and more.

As an international consultancy and construction company, the expertise we bring to our work is both unique and vast. By using expertise from across sectors, specialisms, and countries alongside local knowledge, we challenge the status-quo, implement advanced project management processes and introduce innovative modern construction solutions that create efficiencies and reduce programme risks.

We are looking for a highly motivated Associate Director - Procurement to join us in our Singapore office.

If you’d describe yourself as a resilient, proactive, and adaptable individual with superb communication skills who is ready to take on a new challenge, apply today!

Job Summary:

· Manages category leads looking to develop into an Operations Director.

· Responsible for managing category leads across team/s to deliver key outcomes according to plans and contributing to strategic development of function.

· Provides leadership & direction through leads and/or teams to support and develop teams in the achievement of targets. Develops key executive / client level internal / external stakeholders / leaders.

· Provides performance management, technical & career development, and coaching.

· The individual develops their own & team strategies, implement, managing, monitoring them cradle to grave to deliver goals.

· The individual will lead the team on certain workstreams and initiatives delivering on time and to expectation via others.

· The individual will be professional, efficient and effective and delivering on targets, role model.

Key Job Responsibilities:

· Directs the Category Management teams and Leadership including High Value / Complexity Tenders.

· Proactively develops and creates internal and external senior stakeholder relationships.

· Provides performance management, technical & career development, and coaching.

· Provides expert due diligence and company and market expertise.

· Executes value creating re Process, Performance & Commercial Activity; Track Record of Delivering on Targets.

· Adapts Plan Development & Implementation including Embedding, Monitoring, Delivering via Others.

· Provides leadership and management of teams, and acts as a role model for behaviours.

· Delivers on Objectives in Challenging Situations on Time.

· Contributes/inputs into strategy development, develops plans and oversees the delivery and manages (area/unit/discipline.

· Works collaboratively towards the common goal of net zero carbon transition and share responsibility for the proactive identification and management of the associated carbon emissions and reductions during the delivery of work.

Only direct applicants will be considered for this role, we do not accept applications from recruitment agencies.

The AD/SRAD Global New Business is an exciting opportunity for a motivated and ambitious professional to contribute to APCO’s business growth globally. This role requires at least one year of experience within APCO since knowledge of the firm is necessary.

The AD/SRAD Global New Business is part of the Global New Business team and works collaboratively across the global APCO team, championing the APCO values of boldness, inclusivity, empathy and curiosity. The role requires flexibility regarding time zones to connect with teams in different regions. The focus will be on APCO’s top global new business priorities rather than a particular market or region. Additionally, the AD/SRAD Global New Business will be the regional global new business point-person in APCO’s Asia-Pacific region and in Singapore.

Key Responsibilities

• Develop new business proposals and pitch documents across regions championing the APCO WIN process
• Support new business and proposal development efforts led by others
• Contribute to requests for information responses and requests from APCO colleagues for business development information and materials
• Assist the APCO proposal team in preparing for pitches through rehearsal support and coaching and presentation material preparation and critique
• Regularly connect with local offices and leaders to support new business efforts and provide updates on global new business progress, lessons learned, data and best practices
• Lead training sessions focused on upskilling APCO client-facing staff in business development best practices, and APCO processes and tools
• Promote and support the development of case studies, credentials and other new business materials
• Support new business analytics and ensure teams adhere to new business tracking via the APCO PIN system
• Advise APCO colleagues on all facets of business development and support the firm’s proactive and responsive business development efforts
• Actively contribute to the activities of the global marketing and new business team
• Make recommendations for enhancements to APCO’s global business development efforts
• Related duties as assigned

This role is predominantly focused on supporting APCO business development priorities globally. However, from time to time, there may be an opportunity to engage in client work. Business development, though, remains the priority.

Occasional business travel may be required.

Requirements

• At least 5 years of in consulting and/or client facing work
• Deep understanding of APCO and the work we provide to clients globally
• Previous client-facing experience in public relations, strategic communications, public affairs or related consulting discipline
• Strong analytical, strategic thinking and writing skills
• Experience working with multiple regions and across business cultures and time zones
• Experience developing proposals and leading new business efforts, especially complex and multi-market / multi-region opportunities
• Strong PowerPoint skills desired and a plus
• Experience with public relations, strategic communication, public affairs and related consulting disciplines is required
• Client services skills
• Sales skills
• Communication skills
• Innovation
• Initiative
• Teamwork
• Planning and organization
• Project management
• Professional presence
• Knowledge seeking and sharing
• Business acumen

Candidate Profile

You are a problem solver, understand client needs and are able to assist across geographies. You understand how APCO operates at global level as well as in different markets. You embody APCO values of boldness, inclusivity, empathy and curiosity and are flexible about working across time zones and business cultures to connect with teams in different regions. You are outcome and success focused

We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a Secretary / Executive Assistant to support the management team through the next phase of growth and development roadmap.

Duties:

• Provide full spectrum of secretarial support to Director
• Conduct market research and organizational activities on behalf of Director
• Assist in HR related matters
• In charge of all private and confidential materials of the organization and Director
• Schedule internal/external conference meetings and company events
• Manage virtual platforms and social media account
• Attend to personal matters for Director and family
• Perform any other ad-hoc tasks assigned

Requirements:

• Diploma / Degree in any discipline
• No experience Needed (Training Provded)
• Able to work in fast-paced environment
• Comfortable with multi-tasking
• Maintains confidentiality and possess sense of urgency
• Highly organised, detail-oriented and responsible

Interested candidates who wish to apply for the advertised position, please email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

About the company:

Visionet Associates is a boutique recruitment firm specialized in mid-senior level jobs in South East Asia and Great China. The company consists of associates with deep understanding of the job market and career development. VA Singapore office was set up in 2022 to coordinate the business in SEA.

Job Responsibilities:

• To detect and develop business opportunities in SEA, including Singapore, Malaysia, Thailand, etc
• To maintain existing client relationships in both SEA and China
• To lead the job delivery team in China and ensure high delivery performance
• To attend forums, conferences in Singapore on behalf of the company
• To travel frequently between China and countries in SEA when necessary
• To perform ad-hoc duties required by headquarter

Requirement:

• Over 8 years of work experience in certain functions, could be finance, HR, Supply Chain, Legal, etc
• Excellent communication skills in a cross-cultural environment
• Fluency in both Mandarin and English
• Business acumen and quick learning agility
• Recruitment experience is not necessary

The Role

The Mapletree Associate Programme (MAP) offers fresh graduates an opportunity to enter into the exciting real estate industry with one of the leading real estate companies.

Over 24 months, successful applicants will build a strong technical foundation through on-the-job training, and undergo professional development programmes to enhance their soft skills.

Be constantly challenged to pick up new skills and contribute effectively to your work teams. If you have the enthusiasm for a career in the real estate business, this is the programme for you. We value passion and open-mindedness towards new learning experiences.

Job Responsibilities

Depending on your interest and qualification, you will embark on one of the following offered tracks:

Investment & Asset Management Track:

As an MA under the Investment & Asset Management Track, you will be exposed to at least one of the real estate asset classes and get to witness the different stages of an asset life cycle. The possible career areas includes Private Capital Management, Investment and Asset Management as well as Portfolio Management. Applicants to this track will need to possess strong analytical, quantitative and numeric skills.

Corporate Track:

As an MA under the Corporate Track, you will be part of the business support teams responsible for partnering the business to deliver value to the overall Group’s strategy while maintaining good governance practices and business integrity within the organisation. The possible career areas includes Finance, Treasury, Risk Management and Human Resources.

Real Estate Management Track:

You will work in one of the three REITs sponsored by Mapletree. Under the Real Estate Management Track, you will be exposed to different aspects of real estate management and understand how each function comes together to affect the REIT’s performance. The possible career areas includes Investment and Asset Management, Portfolio Management, Marketing, Leasing, Investor Relations and Property Management.

Real Estate Development Track:

As an MA under the Real Estate Development Track, you will be part of the Group Development Management team. You will be exposed to the different aspects of building development and understand how each of the development functions come together to complete a development project. The possible career areas include Design (Architecture), Design (Mechanical & Electrical), Project Management and Cost & Contracts.

Job Requirements

• Master’s and/or Bachelor’s Degree graduate with strong academic achievement and less than 1 year of full-time working experience
• Suitable qualifications for Investment & Asset Management / Real Estate Management / Corporate tracks include Real Estate, Business Administration, Finance, Accountancy, and Economics
• Suitable qualifications for Real Estate Development track include Architecture, Project & Facilities Management, Quantity Surveying and Civil/ Structural/ Mechanical/ Electrical Engineering
• Motivated and interested in the real estate business
• Energetic and keen to take up challenges and new experiences
• Agile learners with critical thinking skills; think “out-of-box”
• Able to perform under pressure and uncertainties
• Possess good interpersonal and communication skills
• This role is required to be physically present at the workplace

JOB SUMMARY

The Managing Director - Asia will report to the Group CEO / Founder and will be responsible for the overall leadership and management of Humanica Asia and it’s diversified business portfolio that includes SaaS Technology, HR Outsourcing and Consulting. The Managing Director will lead the development and execution of the company's strategy and plans, ensuring that the company is competitive and profitable in the relevant markets. The Managing Director will also be responsible for effective communication and interaction with relevant stakeholders, including shareholders, employees, customers, business partners, regulators and the media.

JOB RESPONSIBILITIES

1. Strategic Planning and Development

· Define, develop and implement strategies that enhance the company's competitive position in the relevant markets, in line with the overall objectives of the company.

· Develop and monitor initiatives that promote business growth, expansion, shareholder returns and profitability, including product development and acquisitions.

· Review and analyze regularly the competitive landscape, identifying business opportunities and risks and recommend appropriate courses of action.

2. Company Brand and Investment

· Develop and direct strategies that promote the Humanica Group brand through sound business practices, good governance, public relations and community service.

· Create market positioning strategies to attract investment in the company, ensuring that the investment aligns with the long term strategic objectives and is a fit for the Vision, Mission and Values of Humanica Group.

· Establish communications channels together with the investor community to promote the opportunity that Humanica Group represents.

· Work jointly with the Chief Marketing Officer to grow Humanica Group brand architecture and engagement with its related markets including social media.

3. Financial and Risk Management

· Establish a sound and sustainable financial strategy that meets Humanica Group’s financial plans and objectives.

· Assess the risks in the business, put in place key performance indicators, adjust the risk profile as required and ensure safe and effective business practices.

· Work closely with assigned business unit(s) leadership and risk management to identify the risk profile of the portfolio against benchmarks and recommend changes to achieve the portfolio's strategic objectives.

4. Stakeholder Management

· Develop and maintain strong relationships with all stakeholders, including shareholders, customers, business partners, employees, NGOs, regulators and the media.

· Engage and encourage employees to work with these stakeholders in the development and implementation of the company's strategy and plans.

5. Corporate Leadership

· Provide strong inspirational corporate leadership within Humanica Group and across geographies, ensuring that expectations are aligned while recognizing diversity among the operations of the group.

· Share knowledge and experience with business units, which are engaged in related or even entirely different businesses in various contexts, promoting cross-fertilization and innovative approaches.

6. Building Corporate Culture

· Develop and implement strategies to build and enhance a strong corporate culture in the company, in line with the company's values and mission, setting the tone from the top.

· Ensure that the company policies, procedures, and other initiatives promote inclusivity, diversity, employee well-being, and professional development.

· Encourage employees in all business units to work collaboratively and efficiently while identifying and solving problems.

JOB REQUIREMENTS

· Degree in Finance, Accounting, Management or equivalent

· Minimum 20 years working experience leading a large organization with regional coverage and P&L accountability.

· Proven experience in delivering a profitable business within Asia with specific focus in Thailand, Singapore, Malaysia and Vietnam.

· Strong leadership and management experience within the Human Resources, Outsourcing and consulting business within Asia.

· Working knowledge working in a Public Listed company with accountability to Board od Directors

· Excellent communication skills and client engagement

· Good business network and able to perform business development initiatives to grow the business

· Excellent leadership skills.

Responsibilities:

• Data collection and validation from unstructured data sets.
• Support the implementation and become SME for organization data extraction and transformation tools for Private Equity
• Drive operating model setup for data services for private equity services in region
• Maintain templates, business rules and validation rules used within data extraction and transformation tools
• Deliver with operational team the quarterly reference data sets, pricing files and transation activity
• Monitoring daily transaction processing, quarterly data files, booking custody transactions and investigating exceptions.
• Liaising with Client Operation teams, including monitoring of deliverables and
• troubleshooting issues.
• Creating portfolio data sets for new fund launches within internal applications prior to the hand off to accounting teams.
• Maintaining the database for changes in reference data.

Responsibilities:

• Data collection and validation from unstructured data sets.
• Support the implementation and become SME for organization data extraction and transformation tools for Private Equity
• Drive operating model setup for data services for private equity services in region
• Maintain templates, business rules and validation rules used within data extraction and transformation tools
• Deliver with operational team the quarterly reference data sets, pricing files and transation activity
• Monitoring daily transaction processing, quarterly data files, booking custody transactions and investigating exceptions.
• Liaising with Client Operation teams, including monitoring of deliverables and
• troubleshooting issues.
• Creating portfolio data sets for new fund launches within internal applications prior to the hand off to accounting teams.
• Maintaining the database for changes in reference data.

At ANZ our purpose is to shape a world where people and communities thrive. We’re making this happen by improving the sustainability and financial wellbeing of our customers.

The Associate Director, TBFI sales is critical to making this happen and will have accountability to maximise Transaction Banking opportunities and grow revenue for your assigned portfolio and leverage on market and bank networks to offer differentiating product propositions. Our customers operate globally and this role emphasises the critical importance of global co-ordination. Theportfolio comprises NBFI clients including Funds, Insurance, Brokers/Dealers and as part of the TBFI sales team, we are always at the forefront in the latest Transaction Banking developments. There will be ample opportunities to unlock and execute regional client solutions.

The main accountabilities of this role will be;

• Managing and growing a portfolio of clients with operations spanning multi-regions
• Define and implement tactical sales strategies and initiatives. The role has additional focus on PCM and Liquidity Management Solutions and Regional Sales activities
• Deepen client relationship, support or lead RFI and RFP’s responses, presentations and product demonstrations through good understanding of clients’ requirements
• Support and execute our set business objectives and collaborate with a diverse set of stakeholders across the globe from FIG Relationship Management, Product Partners in Payment and Cash Management (PCM) and Trade Finance (Trade), and Enablement teams to deliver positive outcomes and desired customer experience
• While achieving your set revenue and returns target, you will also be exercising strong discipline in well-managed agenda; through proactive escalation of risk and compliance issues to the appropriate business partners

To grow and be successful in this role, you will ideally bring the following:

• Bachelor's degree in Business, Finance, Economics, or a related field
• Strong experience in Transaction Banking (Treasury, Payments and Cash Management, Trade Finance), preferably with the Financial Institutions /Non-Bank Financial Institutions segment
• Ability to identify and develop sales strategies and portfolio growth plans
• Ability to manage competing agendas/priorities across the portfolio and with multiple stakeholders
• Result oriented with strong display of perseverance. Solutions driven mindset
• Autonomous self-starter and meticulous in work quality and standards, and also a collaborative team player
• Excellent communication skills, presentation and interpersonal skills
• Excellent skills in MS PowerPoint, Excel, Word and Analytics software.

As a Purpose-led bank, we’ve committed to delivering commercial and societal outcomes across environmental sustainability, financial wellbeing and household affordability. We deliver these sustainability commitments with our customers, in our business and across the communities where we operate.

But it’s not just our customers who’ll feel your impact. You’ll feel it too. Because at ANZ, you’ll have the resources and community you need to take the next big step in your career, towards even bigger things in the future.

We offer a range of benefits tailored to the countries in which we operate including Health and Wellbeing programs and flexible working arrangements.

You’ll also enjoy working in a diverse and inclusive workplace where the different backgrounds, perspectives and life experiences of our people are celebrated. We encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you are a candidate with a disability, let us know how we can provide you with additional support.

To find out more about working at ANZ or to view other opportunities visit www.careers.anz.com.

Responsibilities:

• In charge of the operation and management of a division
• Assume the role of PD/PM and QP/PE in projects
• Manage projects and ensure budget control and maximise gross margin in projects
• Source and secure new businesses opportunities /projects
• Ensure client satisfaction is maintained
• Collaborate with leadership team to determine existing technical capabilities and future needs
• Assist the Director in formulating, implementing and achieving Company strategies and goals
• Direct teams to create knowledge assets, documentations and procedures for effective project management
• Ensure high level of technical, production, quality, standards and practices are maintained among engineers in the division
• Plan and organize project manpower resources within the division and ensure that manpower utilisation is optimised
• Manage employee performance; provide mentoring to the younger generation of engineers to help them establish their foundation as professional consulting engineers in the build environment sector
• Formulate and enforce all SHEQ and operation procedures, work instructions and quality requirement in line with the Company's policies.
• Responsible and committed to the development, implementation, communication and continual effectiveness of the SHEQ management system
• Visit project sites as required to observe any possible TOP/CSC non-compliance.
• Act as a design auditor/QAQC auditor to ensure projects assigned fully follow our design procedures/processes under the ISO.
• Submit technical project reports of design issues/problems to the Project Manager and PE after each auditing/QAQC.
• Provide expertise advice on design quality in projects and develop knowledge sharing capability within the teams.
• Recommend the needs of software/equipment to meet engineering works.
• Act as a technical adviser for younger engineers in the design and project management of projects.

Requirements:

• Master or Bachelor degree in Civil / Structural engineering
• More than 15 years of multi-disciplinary project management experience in engineering design consultancy
• Registered with the Professional Engineers Board
• Experience in design, design development and contract administration work
• Proven team leader with strong leadership and client management skills
• Able to plan, organize and deliver project deliverables and bottom line
• Able to lead multiple project teams
• Strong business acumen and people management skills

Bayes provides excellent career opportunities with reputable and progressive Employers. If the role resonates with you and your professional experience complements the responsibilities listed, send your resume to [email protected]

Bayes Recruitment Pte Ltd

1 Raffles Place, Singapore 048616

bayesrecruitment.com

EA License 10C5468 | EA Registration R1111367

All personal data supplied will be treated in confidence, and as permitted by law. For further queries, visit our website which comprehensively shares our Privacy and Data Protection Policy.

We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a Secretary / Executive Assistant to support the management team through the next phase of growth and development roadmap.

Duties:

• Provide full spectrum of secretarial support to Director
• Conduct market research and organizational activities on behalf of Director
• Assist in HR related matters
• In charge of all private and confidential materials of the organization and Director
• Schedule internal/external conference meetings and company events
• Manage virtual platforms and social media account
• Attend to personal matters for Director and family
• Perform any other ad-hoc tasks assigned

Requirements:

• Diploma / Degree in any discipline
• No experience Needed (Training Provded)
• Able to work in fast-paced environment
• Comfortable with multi-tasking
• Maintains confidentiality and possess sense of urgency
• Highly organised, detail-oriented and responsible

Interested candidates who wish to apply for the advertised position, please email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

An sucessful entity in aeronautics is seeking an experience leader to manage a global sales team and develop the go-to-market strategy across sales & marketing. Reporting to the Global Head of Sales, this senior leader will work closely with international teams to generate and execute core growth strategies and develop relationships with key regional clients.

Responsibilities:

• Lead development of sales opportunities and implement strategic sales initiatives within APAC region
• Day-to-day management of sales team, ensuring development of sales opportunities within the region and driving growth in organisation’s client portfolio
• Personal development of sales team members, ensuring healthy sales pipeline against performance KPIs
• Optimise business performance by prospecting, forecasting and strategic utilisation of organisation's resources
• Contract management and negotiation
• Develop sales incentive plans in partnership with relevant departments
• Provide support for additional strategic campaigns as assigned within the region

Requirements:

• Strong communication, negotiation and networking skills
• 6 years minimum experience with aviation operations documentation software
• 3 years minimum in leadership position or equivalent
• Able to travel internationally as required
• Proven understanding of Aviation market
• Prior experience with CRM tools

Reg No.R23118943

EA Licence No.21C0676

The incumbent is primarily responsible for driving business growth optimizing WeChat marketing strategies to reach out to audience through the app.

Responsibilities:

• Create development plans with WeChat Mini Programs
• Identify market opportunities through meetings, networking and other channels
• Meet existing and potential clients and build positive relationships
• Liaise with colleagues to develop sales and marketing strategies
• Prepare financial projections and sales targets
• Prepare sales presentations and participate in sales meetings
• Develop and execute product strategy for WeChat ecosystem products.
• Collaborate with cross-functional teams to define product requirements and prioritize features.
• Conduct user research and market analysis to identify new product opportunities.
• Define and monitor key metrics to track product performance and make data-driven decisions.
• Work with Web team to ensure timely delivery of high-quality products.
• Develop go-to-market strategies and launch new products.
• Work closely with business teams to identify partnership opportunities.
• Monitor industry trends and provide insights to form product strategy.
• Manage product roadmap and communicate progress to stakeholders.
• Continuously optimize products to improve user experience and drive growth.
• Forecast sales targets and growth projections

Requirements:

• Bachelor’s Degree in engineering, computer science, marketing/business administration
• 3-5 years of experience in WeChat Mini Programs’ product management
• Strong business understanding on WeChat & subscription accounts
• Project management experience in a highly independent, but collaborative environment
• Ability to translate business requirements into technical specifications
• Excellent presentation skills both in English and Chinese
• Work experience in multi-cultural teams / international environment
• Personal characteristics: Good learner, self-motivated, proactive, accountable, energetic, creative skills, problem solver, team player.
• In-depth knowledge of key features and capabilities of WeChat Mini Programs is crucial as part of our overall strategy for reaching Chinese customers effectively.

Incumbent must be willing to travel frequently to China.

JOB SUMMARY

The Regional Director HR Operations will manage Humanica’s assigned country payroll outsourcing operations including people management, budget management, country statutory compliance, client engagement and service delivery.

You will own and ensure efficient delivery of Humanica SLAs with the assigned clients. You will also work collaboratively and help solutions delivery, technology and product development teams to improve the services performance and project management.

You will be part of the Management team, which main focus is to deliver excellent customer experience. You will be working closely together with Customer Support, Technical Operations, Solutions Delivery, Human Resources, Finance and Product Development teams.

JOB RESPONSIBILITIES

· Overall general administration of Humanica’s assigned country payroll outsourcing services with the guidance of the Group CEO / Founder. Countries being Thailand, Singapore, Malaysia and Vietnam.

· Provide periodical reporting on the performance of the outsource operations of the assigned countries to the Group CEO / Founder on a monthly and quarterly basis.

· Manage Humanica business operations, payroll outsourcing and operations program.

· Define, propose and implement the company’s operations and outsourcing policy and processes for the assigned country, which must be approved by the Group CEO / Founder.

· Ensure all policies and processes are documented and maintained at all times as operational standards.

· Monitor the business operations and outsourced services or functions and manage the risks associated with the operations.

· Provide client support and account management services to existing clients to further enhance client satisfaction and engagement. Including owning the process of presenting QBR with existing clients.

· Monitor, report and propose changes to outsourcing policy and procedures due to changes in the company’s obligations with main focus on outsourcing guidelines in compliance with government / statutory regulations.

· You will ensure compliance to SOPs, regulatory updates and liaise with local statutory authority regards to local pension, insurance, tax and etc.

· Monitor, report and propose changes to increase on SLA performance of each outsource clients (where applicable)

· Provide leadership support to set up new client payrolls, perform data migration and conduct parallel payroll runs for assigned new projects together with the Solutions Delivery team.

· Work with the internal control functions on monitoring, identifying and remediating issues.

· Work with Humanica Group’s Legal & Compliance team to fulfil our obligations regarding protection of clients data.

· Reviewing internal operational policies and procedures to ensure they are continuously updated in line with industry standards and/or clients expectations.

· Supporting talent acquisition initiatives for new and replacement roles by participating in the drafting of JDs, shortlisting and interviewing of candidates.

· Monitoring team morale and providing feedback to help improve work environment.

· Training new employees on company policies and procedures.

· Working closely with the HR team to manage the learning needs of the team.

· Assigning work tasks to employees based on their job description, experience level and skill set

· Coordinating with payroll team to ensure payroll records are accurate

· Work collaboratively with the Regional Sales Director to support business development initiatives within the assigned country to enhance the Humanica brand within the industry and grow business revenue.

· Manage basic budgeting and expenses for country operations with the support from head-office Finance team

· Build, lead and manage Humanica team in an inspirational manner that supports a positive work culture.

· Managing employee performance through regular meetings and performance evaluations.

· Managing employee performance through regular meetings and performance evaluations.

JOB REQUIREMENTS

- Degree in Human Resources, Management or equivalent

- Minimum 10 years working experience in HR operations in a Shared Services set-up and/or Outsourcing environment within Asia

- Good working knowledge of HR operations and compliance for Thailand, Singapore, Malaysia and Vietnam.

- Posses payroll outsourcing project implementation experience for external clients is an advantage.

- Good working knowledge of HR systems preferably Humatrix, SunFish and/or Workplaze.

- Good communication skills in English and other languages is an advantage

- Good client management and engagement skills

Job Responsibilities:

• The Managing Director plays a crucial leadership role responsible to steer and execute regional strategic planning initiatives, enhance robust regional governance frameworks, plan and manage global projects and support regional project of Corporate Center (CC) functions and Business Units
• Lead and enhance the regional platform strategy by liaising with all the Asia branches and CCs in the region
• Oversee the management of Safety & Soundness on regulations, internal controls (risk, Compliance & Audit), financials and liquidity management for the branches
• Develop and implement robust regional governance framework
• Provide oversight and manage branch network strategic plans
• Drive MUFG’s intra group collaboration, knowledge sharing and alignment of MUFG Group strategies
• Promote MUFG group level projects and initiatives

Job Requirements:

• Degree qualified
• At least 15 years of working experience in Japanese commercial banking sector, corporate governance and strategic planning
• Possess good communication skills, analytical ability and logical thinking
• Proficient in both written and spoken Japanese to effectively communicate with Japanese stakeholders and senior management in Tokyo Head Office
• Knowledge in regulatory requirements from JFSA (Japanese Financial Services Agency) would be advantageous.

We regret to inform that only shortlisted applicants will be notified.

(Job ID: 10063304)

Job Duties:

• Responsible for leading the company working closely with the parent and group companies.
• Design, develop and execute company strategies to achieve the purpose of our company and group which is to protect customers and society in their times of need.
• Direct business operations of Marine Cargo, Hull & machinery, and Overseas Travel Insurance to provide value through the resolution of customer and social issues in APAC region.
• Promote development and empowerment of human resources. Guiding the financial, technical, legal, compliance and other administrative activities.
• Optimize relationship with customers, claim settling agents, external business partners and internal colleagues.
• Foster the diversification and inclusion as the company culture and strategy.
• Manage all lines of business, i.e. Cargo, Hull and OTAI insurance claims and loss prevention activities.
• Ensure proper operation of the company, including accounting, human resources, IT, legal and compliance etc.
• Supervise the operation of claims handling agents for cargo by ensuring that the quality control of claims settlement procedures are enhanced and that claims processed are settled promptly and equitably in accordance with the principal’s claims policy.
• On behalf of the head of region group company, check, monitor and support the referral claims etc from Group Companies (GCs) and assist them to enhance the quality of their claim handling.
• Provide value-added services to clients and to support GCs by close cooperation with the parent company.

Requirements:

• University Degree, preferably with LLB/LLM or professional insurance qualifications.
• At least 10 years of experience handling and managing marine cargo, hull and machinery and P&I claims and loss prevention activities in an insurance company.
• Management skills including accounting, human resources, IT, legal and compliance.
• Advanced knowledge of Marine Cargo, Hull & Machinery, P&I and Japanese OTI insurance clauses.
• Experience in conducting the audit of the claim agents.
• Proficiency in Japanese language is required to handle Japanese clients, liaise with Japan HQ and to read Japanese reports/documents.
• Advanced report writing, presentation and communication skills both in English and Japanese language.
• Good global network with the international law firms, average adjusters, marine surveyors, correspondents, marine experts, salvors and OTI assistance service vendors.
• Good Customer response skills for Japanese clients.
• Excellent technical skills on Microsoft PowerPoint and Excel.

Imagine being able to partner with global technology leaders in a company that cares about YOU – your professional growth, your success, and your community.

Concentrix+ Webhelp is looking for a Senior Director, Account Management, to drive the success and growth of existing strategic partnerships.

This role will drive the success and growth of existing strategic partnerships within an assigned account. This role is responsible for delivering on account revenue and gross margin targets as well as overall client satisfaction and driving innovation and continuous improvement in partnership with internal and external stakeholders in a matrix environment.

This role is responsible for delivering on account revenue and gross margin targets as well as overall client satisfaction and driving innovation and continuous improvement in partnership with internal and external stakeholders in a matrix environment.

Expected key activities include building relationships with client executive stakeholders including the C-suite, owning the client strategy/account plan, building and growing account relationships, overall operational performance and client satisfaction, and growing revenue/margin with the client. The focus of this role is on the sale and delivery of outsourced customer experience solutions including contact center solutions as well as software, analytics and other services, in order to drive better customer experiences and positive outcomes for the client.

The ideal candidate will also bring both a successful track-record in contact center sales selling outcome-based solutions as well as experience providing digital customer engagement solutions or have deep knowledge and sales experience, possibly in field sales.

Successful candidates will be able to build strong relationships within existing and new partners, as well as understand where the client needs intersect with Concentrix+Webhelp capabilities across all business lines.

Core Responsibilities

• Work to develop and refine client specific strategies and account plans including sales targets, forecasting, relationship mapping/ strategies, whitespace opportunities as well as growing existing business lines.
• Create and develop key client executive relationships, up to the C-suite, at target clients, while building consensus across multiple functional areas.
• Identify, articulate and synthesize client needs in order to close complex and comprehensive outsourcing engagements.
• Articulate client business strategies/needs and overlay Concentrix’ solutions to develop a client sales strategy to drive revenue.
• Drive a holistic sales strategy that represents a breadth of services (customer contact solutions, analytics, software, etc).
• Analyze client’s business needs and customize Concentrix offerings to meet those needs, including innovative outsourcing service approaches and an ROI/cost benefit analysis.
• Lead a team of subject matter experts through the sales and delivery processes by collaborating to drive all solution elements including training, HR, implementation, IT and operations.
• Deliver positive results in a matrixed/ cross-functional environment, both internally and within client accounts.

Experienced Desired

• Demonstrated ability to develop business relationships across all levels of an organization, including senior executives.
• Experience successfully managing long-term sales cycles which require precise management of projects across multiple organizations, both internally and externally.
• Successful track record of running multi-country and multi-continent client footprint and with distributed senior stakeholders.
• Strong knowledge of outsourced solutions and services sales; knowledge of contact center solutions is desired.
• High level of strategic thinking with the ability to execute tactically.
• Attention to detail and, when necessary, strong financial acumen.
• Ability to travel worldwide (~35% travel; post-COVID-19).
• Demonstrated ability to identify client business problems, assess risks and profitability, drive the development of strong mutually beneficial account plans and define the appropriate internal resources (technical assistance, project management, alternate sales channel support).
• Ability to engage and negotiate effectively with internal and external partners.
• Ability to establish and maintain trust by displaying honesty, integrity and ethical conduct.
• Ability to adjust quickly to shifting priorities and rapid changes.
• Required Education: BA/BS or similar work-related experience.
• Minimum of ten years working in outsourcing operations, sales and or consulting.
• Willing and able to roll up your sleeves.
• Relevant operational experience is desired but not required.

If this sounds like an interesting opportunity, hit apply!