Account Manager Responsibilities:

• Communicating with clients to understand their needs and explain product value.

• Building relationships with clients based on trust and respect.

• Collaborating with internal departments to facilitate client need fulfillment.

• Collecting and analyzing data to learn more about consumer behavior.

• Keeping accurate records pertaining to inventory and account notes.

• Maintaining updated knowledge of company products and services.

• Resolving complaints and preventing additional issues by improving processes.

• Identifying industry trends.

• Acting as a client advocate with a focus on improving the buyer experience.

Account Manager Requirements:

• Education or experience may be preferred.

• Exceptional verbal and written communication skills.

• Ability to collect, track, and analyze large amounts of data.

• Adaptability and strong problem-solving skills.

• Excellent active listening skills.

• Ability to build rapport and collaborate with others within the company and externally.

• Understanding of consumer behaviors and industry trends.

• Extensive, accurate product knowledge.

Responsibilities:

• Act as the Leader on all SHE aspects in the terminal; provide SHE leadership and direction to the terminal
• Drive the implementation of the SHE plans and management systems within his department and the terminal
• Monitor the progress of the terminal’s SHE initiatives and Must-Win-Battles (MWBs) implementation
• Conduct periodic reviews to ensure that SHE plans remain relevant and on target
• Perform the role of validator for workplace inspection reports
• Monitor the terminal’s SHE performance and drive for improvements. Ensure timely consolidation and submission of SHE KPIs
• Manage the occupational health & industrial hygiene programs in the terminals
• Ensure a positive & proactive safety culture is maintained in the terminal through the organization of appropriate safety culture programs
• Maintain a high level of preparedness for SHE emergencies; ensures drills / exercises are conducted as planned and emergency equipment ready for deployment
• Manage and monitor the terminal SHE resources such as budget, personal protective equipment and permit-to-work stocks
• Ensure compliance to all statutory safety, health, environment and security requirements through updates, reviews and audits
• Take action to improve regulatory SHE performance and resolve non-compliances
• Oversee and manage the terminal’s risk management process through conducting risk assessments and reviews
• Ensure that the appropriate risk assessment procedures are followed
• Ensure that all actions identified through these assessments and reviews are duly closed
• Support the planned SHE audits and reviews
• Ensure that all improvements identified from incidents, workplace inspections, near-misses and audits are duly completed
• Drive other SHE Improvement initiatives for continual improvements in safety and operational performance
• Support the sustainability initiatives in the terminal, including monitoring energy efficiency and encouraging initiatives to improve improvements in energy efficiency
• Act as the sole point of contact with SHE-related government agencies and mutual aid companies
• Drive internal stakeholders’ alignment before engaging external parties on strategic matters
• Build stakeholder relationships both internally and externally
• Manage, motivate and develop terminal staff and contractors in all SHE aspects
• Lead the terminal SHE department to ensure a high level of performance through mentoring and coaching

Requirements:

• At least 8 to 10 years of safety, health and environmental management experience with at least 3 years in a management position
• Degree or Diploma in Engineering or Safety, Health and Environment management
• Preferably with WSH Level C or above certification
• Have thorough understanding of Singapore safety regulations including WSH Acts, Regulations and Standards and regulatory process; the ability to research, analyze, interpret and implement HSE regulations, standards, and best practices

Wärtsilä is an innovative technology company known for being a forerunner in the Marine and Energy markets. Every day, we – Wärtsilians - put our hearts and minds into turning Wärtsilä's purpose of enabling sustainable societies through innovation in technology and services into reality. Our ultimate aim is to provide increased value to both our customers and society. New, game-changing ideas and continuous improvement have been part of our DNA since 1834. Together, we can create new business opportunities and more sustainable future that we can all be proud of.

We want to transition the world towards a decarbonised and sustainable future. By pushing the boundaries of engineering and technology, we can make it work. We are always on the lookout for future-oriented talent – want to join the ride?

As ANCS (Automation, Navigation & Control Systems), we transform how vessels perform to create the safest and most efficient journey for our customers – always with the vision in mind to navigate towards a more sustainable maritime industry. With our rich history of pioneering maritime technologies we have defined industry benchmarks.

To be better tomorrow, we need the right talents today to complement our strong team of 650 employees in over 10 countries across the globe with the right skills, experience and a winning attitude.

We are looking for a Senior Manager Parts Coordination Management (m/f/d) to join our team.

The preferred location for the position is in Hamburg (Germany), but also Hørsholm (Denmark) or Pandan Crescent (Singapore) are possible location.

What you will be doing

As Senior Manager you will be responsible for overseeing the shipment and replacement procedures. More importantly you will be responsible for providing guidance, instruction and training to inspire the parts team to perform at their optimum. You should create a cohesive team that works efficiently to ensure a flawless customer experience related to ANCS part deliveries. The team operates from various country locations among them Germany, Denmark, Netherlands, Norway, Italy, USA, Singapore, Korea and China.

As PCM Manager you will:

• Provide overall leadership and administrative management forapproximately 25 to 30 team members which includes:
  • defining roles and responsibilities
  • conducting performance reviews, development discussions and target settings
  • participating in salary planning
  • promoting professional growth through timely performance feedback, coaching, and counselling
• Work across teams on developing and implementing delivery processes, ensuring one global aligned way of working
• Work towards continuous process improvements and overall process compliance
• Support cost reduction efforts, and identify cost take out
• Organize reporting and controlling
• Define strategy and operational objectives for the team, clear team goals and KPIs
• Ensure the transfer of knowledge within the team
• Ensure the highest level of quality and response time for part deliveries
• Oversee day-to-day teams' operation and performance
• Create a healthy and motivating work environment
• Cooperate with relevant internal and external stakeholders.
• Work in accordance with business as well as quality, health, safety, and environmental guidelines

Success measures:

• Sales & Margin
• Working Capital
• Response Times
• Customer satisfaction
• Employee Satisfaction

To be successful in this role, we expect you to have:

• Technical or commercial studies with corresponding professional experience, preferably experience in leadership role with decentralized teams
• Great interpersonal and communication skills (across cultures and functions)
• Ability to create and maintain a healthy and motivating work environment
• Critical thinking and problem-solving skills
• Quick decision-making skills
• Sense of ownership and pride in your performance and its impact on the company’s success
• Team player
• Good time-management skills
• Customer centric mindset

Other qualifications/skills include:

• experience with process development and optimization
• In-depth SAP knowledge

It’s a plus if you:

• are familiar with the maritime business and regulatory environment
• have knowledge of the NACOS Core product portfolio
• fluent English language skills (spoken and written)

In this role, some travel is required to meet with our customers around the world. Thus, we hope you to be ready to travel approximately 40%, even though most of the meetings are held virtually.

Why you and us?

We at Wärtsilä believe in empowerment, ownership and taking responsibility of our work. We support each other’s growth and co-creation is the true basis of our innovation. We have courage to see opportunities and take initiative.

We are authentic and honest, and we strongly believe in that by being your own true self you can accomplish so much more. We don’t always get it right the first time, and if mistakes are made, we make sure to learn and grow from them. We want everyone to voice their opinions freely. That is why we have built an environment that empowers you and everyone around you, and where you can feel safe and cared for. Are you eager to be part of this ambition?

We have an amazing team and we are excited about our work and the impact it has on building sustainable societies. We are looking to find a colleague with this shared passion for smart technologies and a sustainable future.

Quality Management System:

• Responsible for quality oversight of operations at PharmaGend Global Medical Services Pte Ltd facility. Adhere to laid down Quality Management System, its effective implementation and facilitate continuous improvement in all manufacturing area activities, and effective resolution of routine Quality issues.
• Tracking, trending and closing QMS events using TrackWise. Review and Approval of documentation associated with key quality compliance indicators - Deviation, Market Complaints, Product Recalls, CAPAs, Change Controls, Returned Goods and other quality system documents e.g., Product Quality Review, SOP's, Protocols, reports as appropriate; and actively participate in investigations.
• Subject matter expert in Qualification and Validation activities related to GMP area, production equipment and key utilities e.g., Purified water system, Compressed air system.
• Review periodically the Quality Performance parameters, review and approve appropriate remedial actions towards compliance and Quality of products supplied. Identify proactively the actions towards continuous improvement and measure performance of Quality through various tools / Quality Indicators.
• Escalate the quality events, trends as appropriate to various management levels in organization for appropriate regulatory actions as applicable and provide close-out actions as deemed necessary / required.
• Ensure timely review and / approval of executed batch records, and final batch release to market. and disposition (Release/Rejection) of in-process and finished product batches as appropriate.
• Implement ongoing process management mechanisms (process mapping, documentation, metrics, monitoring systems and process control techniques).
• Perform periodic review of Quality Performance parameters and approve appropriate remedial actions towards compliance and Quality of products supplied. Identify proactively the actions towards continuous improvement and measure performance of Quality through various tools / Quality Indicators, provide Quality Management Reports.
• Escalate the quality events, trends as appropriate to various management levels in organization for appropriate regulatory actions as applicable and provide close-out actions as deemed necessary / required.
• Conduct internal audits and/or vendor audits as required.
• Ensure the SOPs are in line with the practice and revision thereof if required.
• To ensure that the facility is kept all time ready to handle any regulatory, customer or internal audit.
• Act as a designee to for Head Quality on QMS related matters.

Documentation Compliance:

• Review and approval of master BMR/BPR and issuance of BMR/BPR.
• Control and Management of archived documents.
• Preparation and Review of SOPs/Work instructions and forms related to quality assurance and cross functional departments.
• Review and approval of protocol and reports.
• Ensure effective control of confidential and all technical documents and information networking, timely review and approval of relevant technical documents.

Quality Risk Management:

• Participate in Identification and implement risk approach in validation / qualification area based on overall risk management policy / guidelines to control / mitigate risks.
• Apply risk management tools and techniques.

People Management including Technical Training:

• Assign responsibilities, monitor performance, counsel & provide feedback on team performance, plan & monitor required training and development to ensure a committed & competent team.
• Build strong and positive cross-functional working relationships by working to include them in the improvement activities/training, making sure their needs and requirements are carefully considered.
• Conduct Technical Training (On the Job as well as Classroom) to fellow colleagues, new employees and cross functional team.

Management of interface with Regulators/Customers

• Interact with customers/regulatory bodies in a timely manner to address quality / technical related events to ensure desired outcome and adherence to regulatory commitment and compliance.
• Interpret current Regulatory guidance and implement at site.
• Management technical agreement with ESP and clients.
• Updating GMP Documents as per Regulatory amendments and process requirements.
• Ensure compliance with various regulatory commitments, regulatory requirements and customer requirements as applicable including policies.

Requirements:

• Bachelor’s degree and/or Maste’s degree in Pharmacy or Chemistry.
• At least 10 to15 years of experience, demonstrated ability to execute against the strategic and tactical objectives provided by senior leaders both within Quality and outside of the function.
• More than 8 years’ experience in pharmaceutical validation, qualification projects.
• In-depth understanding of Manufacturing/Pharma Business
• Strong team leadership skills
• Strong staff coaching and development skills.
• Strong ability to communicate.
• Strong ability to influence in a team environment and collaborate with peers.
• May participate in interactions with various governmental agencies/regulators and external auditors.
• Strong understanding of US FDA regulatory requirements.
• Serves as an active member of the Quality Management Team
• Serves as an expert to identify best practices across the organization, shares and implements as appropriate.
• Interacts with site efforts to ensure consistency in policies and practices.

Job Description:

• Report to the head of finance department.
• Full sets of accounting duties.
• Review monthly accounts.
• Liaise with auditors on statutory audit matters; tax agents/tax authorities on tax submission and tax queries.
• Ensure accurate preparation of the monthly closing and financial reports.
• Responsible for the management reporting, budgeting, and forecasting process.
• Review and enhance the financial management and reporting process.

Job Requirement:

• Hold a bachelor degree in accountancy/ finance or equivalent.
• Minimum 10 years of relevant working experience.
• Good communication and interpersonal skills.
• Bilingual language will be an advantage as we need to oftenly and effectively communicate with overseas stakeholders.
• Have experiences in working in large scale projects.
• 6 days work.

Job Description:

• Report to the head of finance department.
• Full sets of accounting duties.
• Review monthly accounts.
• Liaise with auditors on statutory audit matters; tax agents/tax authorities on tax submission and tax queries.
• Ensure accurate preparation of the monthly closing and financial reports.
• Responsible for the management reporting, budgeting, and forecasting process.
• Review and enhance the financial management and reporting process.

Job Requirement:

• Hold a bachelor degree in accountancy/ finance or equivalent.
• Minimum 10 years of relevant working experience.
• Good communication and interpersonal skills.
• Bilingual language will be an advantage as we need to oftenly and effectively communicate with overseas stakeholders.
• Have experiences in working in large scale projects.
• Able work at container site office.
• 6 days work.

• Creating development plans and forecasting sales targets and growth projections.
• Meeting potential clients and building positive relationships. Implement effective sales actions according to the sales target drawn by company.
• Implement and develop sales activities in the responsible sales area under the leadership.
• Identifying market opportunities through meetings, networking, and other channels.
• Meet/Exceed the sales task，complete the responsible task independently.
• Maintain the existing customer, establish the detailed customer files.
• Be an AR controller according to the account period required by company.
• To visit the customer site or conduct video conference regularly to share the market update, to do the QBR/MBR in order to maintain the existing customer.
• To perform sales call to new/potential customers which are raised on target list given.
• To do market investigation, research, list up the new/potential customers.
• To propose the solution to overcome and obtain new business & share-up business both Air, Ocean and Cross Border Trucking.
• To report whatever irregularities to a direct supervisor in a timely manner.
• To do trouble shooting if something irregularity happen. Investigate the route cause with Air/Ocean operation team and propose the counter measure which clarifies the details of 5W1H and discuss on future correspondence with the customers.
• To settle the outstanding account receivable based on the terms and conditions given.
• To manage the RFQ (spot, monthly, 3 months, annual) with RFQ team and to do rate proposal to customers both Air and Ocean business.
• To perform to share the market information proactively to the existing customers and target customers
• To input the sales progress in CRM system based on the specific days timeline.
• To expand Singapore export/import business both Air and Ocean. Also, to manage 3rd party business (offshore business) as well to secure and expand business if the business owner is Singapore customer.
• To communicate with overseas offices to share each sales status and work closely with them in order to get closer the business.

Job Requirements:

• Min 3 years of experience as Sales in freight forwarding company with at least Diploma/Degree in Freight Forwarding, Logistics & Supply Chain Management or equivalent.
• Good command of English and able to write and speak advance Japanese language fluently to liaise and communicate with Japanese clients.
• Computer literacy.
• Excellent presentation skills and communication skills.
• Strategic thinking and statistical analysis skills

• Oversee full spectrum of human resource functions, including manpower planning, recruitment, compensation & benefits, training, performance management, and employee engagement.
• Spearhead the recruitment process for all levels of the organization, ensuring a seamless and efficient hiring process. Develop innovative talent acquisition strategies to attract and retain top-tier talent.
• Manage compensation and benefits programs, including salary benchmarking, benefits administration, and payroll processing. Ensure competitive and equitable compensation practices.
• Oversee the performance management process, including goal setting, performance evaluations, and career development planning. Provide guidance and support to managers and employees.
• Develops and implement HR policies and procedures in line with the Company objectives.
• Ensure compliance with Work Injury Compensation Act (WICA) policies and procedures, Ministry of Manpower (MOM) labor laws, and Inland Revenue Authority of Singapore (IRAS) tax regulations.
• Address employee relations matters, including grievances, disciplinary actions, and conflict resolution. Foster a positive work culture through employee engagement initiatives.
• Do all administrative tasks such as record-keeping, HRIS management, and documentation. Maintain the accuracy and confidentiality of employee data.
• BCA and Bizsafe renewals.
• Manage office services such as contract renewal, utilities, etc.
• Other ad hoc duties given by the managing director.

Your Mission

As a Project Manager, you will be responsible for driving the development of HMGICS's Technology Roadmap and fostering a robust ecosystem of innovation and technology partners. You will define methodologies, identify pain points, and leverage data-driven insights to continuously enhance factory processes.

What To Expect

[Technology Roadmap Development]

• Collaborate with HMGICS and HMG stakeholders to plan and implement the technology roadmap.
• Design, develop, and maintain HMGICS use cases and technology catalogs.
• Foster and manage a network of technology and innovation partners.

[Work Process Management and Pain Point Identification]

• Define and implement methodologies to measure performance and project ROI.
• Engage with manufacturing stakeholders to gather data and identify critical pain points.
• Analyze data to identify operational bottlenecks and system limitations.

[Technology Solution Deployment]

• Leverage data analysis and collaborative workshops to develop practical and sustainable solutions.
• Provide project management support to operational teams during solution implementation.
• Monitor post-deployment performance and ensure a smooth handover to production teams.

What You'll Bring

• Master's or Ph.D. degree in Engineering or a related field.
• Minimum 5 of experience in management consulting, business process re-engineering, IT/OT system development, process innovation, or business/system consulting.
• Experience using simulation tools and techniques (e.g., digital twin, discrete event simulation) to model and analyze complex systems.
• Strong technical expertise in process innovation consulting projects, IT/OT system development projects, and data analysis or business intelligence implementation.
• In-depth understanding of the manufacturing industry.
• Strong problem-solving and analytical skills to identify opportunities for improvement and develop innovative solutions.
• Excellent communication and interpersonal skills for effective collaboration with diverse stakeholders.

Roles & Responsibilities

• Chair meetings with customers and any contractors, prepare meeting minutes
• Plan, monitor and control operations activities
• Follow up on open tickets with product principals

Experience

• Minimum 5 years working experience
• 3-5 year of managing IT Operations
• Familiar with general IT Infrastructure management
• Familiar with IT Service Management Processes

A. Overall Purpose Of The Job

The incumbent is responsible for developing and driving new businesses as well as account extension businesses of existing clients within the Assigned Segments, from lead generation through to close.

Main responsibility is to aggressively drive new and account extension businesses for the Singapore market through the development of sales strategies and tactical execution of action plans in order to meet the monthly, quarterly, and yearly allocated sales targets.

Incumbent will be part of the Singapore Sales & Marketing team and is required to ensure alignment of Sales strategies within the Singapore market. This is achieved through the direction of Managing Director Singapore & Middle East in conjunction with Sales activities, campaigns, and strategies in accordance with the International SOS Group Sales leadership team.

B. Key Responsibilities

a. Sales Targets and Strategies Execution

(i) Develop and execute activities that will enable the achievement of the assigned sales targets

· To achieve the assigned sales targets on a monthly, quarterly, and yearly basis.

· To prepare actions plans and schedules to identify specific targets and/or opportunities within the assigned sales verticals.

· To ensure the required number of sales calls/visits to prospects and existing clients are achieved.

· To work with Head of Marketing and Communications, Singapore to ensure consistent lead generation. To qualify and follow up on the leads and/or referrals resulting from field activities.

(ii) Plan strategies, jointly with Managing Director Singapore & Middle East and Head of Account Management & Partnerships, that support the achievement of assigned sales targets

· To identify business opportunities via prospect development and/or evaluating the changes within the market environment.

· To analyzedata of existing clients and determine the appropriate sales approaches to enable account extension and up-selling of additional services/solutions.

· To review and develop strategies with regards to the verticals and/or initiatives that has been assigned.

· To provide timely sales pipelines updates when required and with the ability to accurately project the estimated close won period of the identified opportunities.

b. Clients & Prospects Engagement

(i) Focus on client centricity

· To maintain and enhance client relationship by providing support, information, guidance and following up on required sales activities whenever is appropriate.

· To cultivate effective business relationships with identified economic buyers, influencers, technical buyers, and buyers to ensure buy-in of solutions.

· To ensure prompt response to clients and prospects queries, ensuring the correct expertise, knowledge and personnel are involved in the response.

(ii) Ability to develop opportunities

· To participate in relevant sales and/or marketing events as deemed required by Managing Director Singapore & Middle East.

· To identify and attend trade meetings, industry conventions and networking events hosted by business associations so as to network and obtain sales leads.

c. Sales Administration & Support

(i) Strong focus on administration

· To provide support to Client Services team to ensure client related documentation, invoicing and entries within relevant systems are being managed accordingly.

· To support Finance team to ensure working capital targets for the assigned clients are being well managed according to the assigned Finance targets.

· To ensure the accurate and timely updating of sales related details, information and sales calls/visits made within the existing systems (e.g. SalesForce.com).

· To adhere to the required sales processes, procedures, and protocols.

(ii) Collaborate with relevant teams

· To work with Commercial Services team to develop competitive pricing that will enable the winning of the opportunities that has been targeted.

· To work with other relevant teams whilst pursing opportunities with existing clients and/or prospects (e.g. Medical and Security team, Operations team, Assistance Centre team etc.).

· To liaise and work with Singapore team members as well as relevant Group and other countries functions on all sales related activities.

(iii) Pursue opportunities to improve

· Maintains professional and technical knowledge by attending internal and/or external education workshops, trainings, briefing sessions and/or external events as arranged by the Managing Director Singapore & Middle East.

· Display keen interest in participating in the scheduled Sales & Marketing meetings.

C. Job Profile

Required Skills, Knowledge and Competencies

· Strong consultative selling and/or value selling business knowledge, preferably within the Corporate, Government and/or Education verticals.

· Result oriented, displaying high passion, drive and motivation so as to achieve the assigned sales targets and Key Performance Indicators (KPIs). Ability to identify what to do when performance deviates from plan and execute corrective measures.

· Strong analytical, problem and decision making capabilities. Able to analyze the information in a given situation and recommend the best course of action.

· A self-starter who is able to work with minimum direction whilst possessing both the desire and ability to develop constructive ideas to react to the ever changing business environment.

· Exceptional written and verbal communication skills. Able to communicate and deliver client presentation with ease and flair.

· Persuasive, articulate and able to work with and influence people of different nationalities, personalities and across all levels.

· Display good cross functional skills, with the ability to collaborate and communicate effectively within a demanding and culturally diverse matrix organisation.

· Stress tolerance, able to do the job/task with minimal anxiety level.

· Hardworking, persistent and a dependable team player.

Required Work Experience

· At least 5 years in a sales representative role.

· Proven track record in business development and account management activities, selling complex B2B solutions to multinational companies in a fast moving and global 24/7 environment.

Required Qualifications

· Bachelor’s Degree, Business and Marketing majors preferred.

Travel / Rotation Requirements

· Singapore based, with occasional travels within Asia, depending on business requirements.

KEY DUTIES AND RESPONSIBILITES:

· Collaborate with key account managers to identify new business and grow relationships that assist in revenue generation for the organisation.

· Support or lead development initiatives of the identified new business strategies / opportunities.

· Develop and prioritize a list of target prospective clients for specific service sales and a strategy to achieve defined sales targets.

· Pursuing and opening a line of dialogue with prospective clients.

· Develop a strong relationship with the potential client’s relevant contact person, organize visits to the client’s facilities or to our facilities, showcasing our capabilities and identifying the service requirements.

· Develop sales performance metrics based on organisation service prices and cost structure approach.

· Securing a position to tender or quote for upcoming work with new potential and existing clients.

· Ensure the timely preparation of proposals for our CDMO & CMO services and efficient conclusion of manufacturing service agreement.

· Work with operations team to develop the potential and existing client’s required activities within target markets.

· Partner with operations and service delivery teams to develop accurate and timely quotations and proposals for your clients.

· Establish continuous market monitoring, identify trends, and liaise with operations team to develop new solutions.

· Maintain current knowledge of service capabilities and relationship network of stakeholder throughout the Organization.

· Develop intervention strategies to mitigate gaps in delivery of logistics services. Monitor any lapses in delivery of logistics services to clients.

· Any other activities as and when assigned by the Superior.

REQUIREMENTS:

· Excellent verbal / written communication and technical presentation skills.

· Interpersonal skills with the ability to interact with all levels of management, consultants, and clients, with highly developed presentation, negotiation, and persuasion skills.

· Possess extensive and recent experience in a similar senior sales position within the life sciences sector (preferably with a focus on CDMO & CMO services).

· Results focused, commercially aware, creatively and ability to understand clients’ and the organization operational requirements.

· Ability to develop innovative solutions for clients and have a strong aptitude to convert strategy into results for the organization.

· Ability to travel, present and promote capabilities, express initiatives and foster effective positive communication between clients and the organization.

· Ability to work independently with limited supervision.

EDUCATION & EXPERIENCE:

· Minimum Bachelor of Science in biology, chemistry, biochemistry, microbiology, or similar relevant education.

· At least 6-8 years of relevant industry sales/business development experience.

· Knowledge of Formulation Development and Manufacture of pharmaceuticals.

· Experience in a Contract Development and Manufacturing Organization (CDMO) or Contract Manufacturing Organization (CMO) is an advantage.

The Membership Manager / Executive is responsible for overseeing Defence Collective Singapore’s (DCS) membership. As a key member in the Membership team, this role is crucial in fostering community engagement and advocacy through membership.

Defence Collective Singapore (DCS) is the parent company of Singapore Discovery Centre, Singapore Navy Museum, Singapore Air Force Museum, and upcoming brands to be subsumed under the DCS umbrella in near future.

Key Responsibilities:

Membership Management:

• Develop and implement innovative membership strategies to attract, engage and grow DCS members, with the end goal of cultivating advocacy.
• Collaborate with both internal stakeholders and external partners to create desirable value propositions of the membership. That includes member benefits, user experience at various touchpoints and loyalty programme.
• Manage the day-to-day operations of the membership programmes, including acquisition, retention, renewals, benefits, member app, as well as database management and analysis.
• Build and maintain strong relationships with members through personalised communication and a calendar of creative events, to foster a positive, engaging, and impactful member experience.

Qualifications:

• Bachelor's degree in Event Management, Business, Marketing or a related field.
• For Manager position, 3-5 years of working experience, with a focus on membership and loyalty programme.
• For Executive position, fresh grads are welcome to apply.
• Strong organisational, analytical and project management skills.
• Excellent written and verbal communication skills.
• Great attention to details; with a flair for aesthetics.
• Competent with a strong marketing acumen, result-oriented and with a passion for impactful member engagement.
• Creative, cheerful and fun-loving!

Reporting to the Assistant Plant General Manager, this position will drive the establishment and execution of plant business targets. The role encompasses leading as a Project Manager for the introduction of cutting-edge production technologies and managing plant challenges with strategic support from Japan Headquarters (HQ). This role will be instrumental in the commissioning and commercialisation of new production lines.

Responsibilities:

• Manage plant operations, technical, and laboratory-related issues essential for seamless plant operations
• Cultivate and enhance team members’ expertise and capabilities, driving the continuous implementation of the Plan-Do-Check-Act (PDCA) cycle across all departments
• Strategically manage the commissioning and commercialisation of new plant projects
• Responsible for defining project scopes, objectives, action plans and performance measuring criteria, and ensure the completion of project deliverables according to required standards and expectations
• Support design reviews and manage change processes for new plant initiatives
• Lead task forces and collaborate with HQ in Japan to overcome plant challenges
• Oversee comprehensive analysis, reporting, and follow-up on plant challenges and countermeasures
• Innovate and implement transformative work process enhancements
• Instill a culture of heightened safety awareness among all plant members
• Ensure flawless trial operations through rigorous preparation and execution oversight

Requirements:

• Bachelor’s degree in Chemical Engineering with 10 to 15 years relevant working experience in elastomer plant operations
• At least 5 years of working experience as a Process Engineer in an elastomer plant will be preferred
• R&D experience in elastomer production technology is advantageous
• Effective team player, strong leadership and communication skills
• Self-motivated, independent and resourceful
• Proficient in Microsoft Office applications
• Proficient in Japanese language as the role is required to collaborate closely with counterparts and understand the Company policies and standards from Japan HQ
• Willing to work in Jurong Island

Meranti Power Pte Ltd, a fully owned subsidiary of Energy Market Authority, is establishing a multi-discipline project team and corporate team to facilitate and ensure timely implementation of power generating station projects and thereafter, operation and maintenance of the power generating station.

We are seeking a dynamic and experienced Corporate Communications Manager to join our fast-paced startup. The Corporate Communications Manager will report to Principal Manager, Human Resource and possess strong track records in corporate communications, with the ability to design and execute policies and processes from the ground up. The Corporate Communications Manager will be responsible for hands-on execution of Meranti Power’s opening ceremony, setting the tone for our internal and external corporate public brand image.

You will play a key role in shaping the communication strategies, liaison with media, copywriting, editorial support, website development and content management, internal and external corporate branding, events management, vendor management and crisis management.

Key Responsibilities:

• Develop and implement comprehensive corporate communications strategies to promote the company's brand, mission, and values.
• Establish and formalize communications policies and procedures, ensuring alignment across all levels of the organization.
• Design effective internal and external communications strategies to support company objectives, including crisis communication and reputation management.
• Plan, coordinate, and execute the opening ceremony, ensuring seamless event logistics, media engagement, and stakeholder communication.
• Lead the development of speech content, presentations, and any promotional materials for the ceremony.
• Oversee the planning and execution of corporate events such as Opening Ceremony Day activities, ensuring the smooth operation of all communications-related aspects, including media coverage, internal and external announcements, and guest management.
• Foster strong communication channels between different teams, providing clear updates and ensuring alignment with organizational goals.
• Design and implement employee communications programs, including website development, intranet updates, and town halls.
• Manage the company’s public relations efforts, including media relations, press releases, and proactive outreach.
• Craft messaging for both digital and traditional media, ensuring consistency with brand identity.
• Engage with stakeholders, including investors, customers, and media outlets, to build and maintain positive relationships.
• Strengthen the company’s brand identity through consistent messaging across all platforms and communication channels.
• Ensure that all communication materials reflect the startup’s innovative, energetic, and professional image.
• Track and evaluate the effectiveness of communications strategies and initiatives, providing reports to leadership on outcomes.
• Adjust communications efforts based on insights and feedback, ensuring continuous improvement.

Requirements:

• Education in Communications, Public Relations, Marketing, or related field.
• 3+ years of managerial experience in corporate communications, preferably in a startup or fast-paced environment.
• Proven experience in organizing and managing large events, including corporate ceremonies and public engagements.
• Exceptional written and verbal communication skills, with an ability to communicate complex ideas clearly and concisely.
• Ability to work independently and collaboratively in a team-oriented environment.
• Strong organizational and project management skills, with the ability to prioritize multiple tasks and deadlines.
• Hands-on attitude with a willingness to manage execution details in addition to strategy development.
• Willing to work in construction site office during construction stage and Jurong Island. (Morning transportation pick-up points available at different parts of Singapore.)

Only shortlisted candidates will be notified.

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Position Summary:

IT Program Manager will be responsibleto lead the company level IT programs. One such program currently running is the rollout of a global SAP template across various locations.

Based in Singapore, the ideal candidate will have functional background in SAP (PP, QM, SD, MM, or FICO), but will focus exclusively on project management responsibilities, including vendor management and project governance.

This role will involve managing the rollout globally, ensuring adherence to timelines, budgets, and scope.

The ideal candidate will have 14-18 years of total experience, with significant exposure to SAP projects.

Key Responsibilities:

1. Project Management:

• Lead the project management of the global SAP template rollout, focusing on planning, execution, and monitoring of project deliverables.
  • Oversee the implementation of SAP PP and QM modules within the global template framework across multiple countries.
  • Develop and maintain project plans, schedules, and budgets to ensure the successful and timely completion of the project.
  • Identify, mitigate, and manage project risks, issues, and dependencies to ensure smooth delivery.

2. Vendor Management:

• Serve as the primary point of contact for vendors, managing relationships and ensuring they meet contractual obligations.
• Oversee vendor performance and hold regular reviews to ensure project requirements and timelines are met.
• Negotiate with vendors as needed to ensure project goals are achieved within budget and scope.

3. Stakeholder Management & Communication:

• Provide regular project updates to senior management and key stakeholders, ensuring clear communication of project progress, risks, and any required decisions.
• Collaborate with cross-functional teams, including regional teams from various locations, to ensure alignment with business objectives.
• Facilitate communication between the global and local project teams, focusing on project logistics and delivery.

4. Global Template Rollout:

• Ensure the successful rollout of the global SAP template across multiple regions, aligning local requirements with the global strategy.
• Ensure consistency and quality in the implementation process across all regions involved.
• Support other global and regional rollouts as required.

5. Project Focus:

• Focus solely on project management tasks (timeline, budget, resources, risk management), leveraging existing resources to handle the functional and technical requirements.
• Coordinate with business analysts, solution architects, and technical teams to ensure alignment without needing to act as the conduit between business and technical teams.

Position Requirement

1. FORMAL EDUCATION:

Required:

• Bachelor’s degree in information technology, Business Management, or a related field.
• PMP or Prince2 and SAP – certifications are mandatory

2. KNOWLEDGE & EXPERIENCE:

Required:

• 14-18 years of total experience in SAP-related projects (functional and/or project management).
• SAP functional background in one or more of the following modules: PP, QM, SD, MM, or FICO.
• Proven experience in managing large-scale SAP projects, particularly across multiple regions.
• Strong vendor management experience, with a proven ability to manage third-party deliverables.

3. TECHNICAL/SKILL REQUIREMENTS:

Required:

• Excellent project management skills with the ability to drive large, complex projects to successful completion in a fast-paced environment.
• Understanding of SAP systems, particularly with a functional background in SAP PP, QM, SD, MM, or FICO.
• Strong leadership, problem-solving, and decision-making capabilities.
• Excellent communication skills, particularly with stakeholders across various levels and regions.
• Ability to manage multiple workstreams and ensure project alignment with global strategies.
• Willingness to travel as needed.

4. Travel Requirements:

• To travel frequently.

Business Development Manager Responsibilities:

Develop a growth strategy focused both on financial gain and customer satisfaction

Conduct research to identify new markets and customer needs

Arrange business meetings with prospective clients

Promote the company’s products/services addressing or predicting clients’ objectives

Prepare sales contracts ensuring adherence to law-established rules and guidelines

Keep records of sales, revenue, invoices etc.

Provide trustworthy feedback and after-sales support

Build long-term relationships with new and existing customers

Develop entry level staff into valuable salespeople

Requirements and skills:

Proven working experience as a business development manager, sales executive or a relevant role

Proven sales track record

Experience in customer support is a plus

Proficiency in MS Office and CRM software (e.g. Salesforce)

Proficiency in English

Market knowledge

Communication and negotiation skills

Ability to build rapport

Time management and planning skills

BSc/BA in business administration, sales or relevant field

Job Description:

• The incumbent shall thrive as part of the performing sales team and will be responsible to attain the set team/individual sales budget, with revenue from product based, leasing and/or solutions-based sales.
• Possess strong sales management skills including but not limited to, tracking and attainment of sales revenue / margin based on forecast, negotiation skills to address all parties’ needs to obtain win-win status, account servicing skills with return customers / account receivable mindset.
• Build and maintain new / existing customers bases through strong market knowledge, strong partnership and engagement.
• Liaise closely with Service Operations teams to ensure reliability, availability and serviceability.
• Maintain team-based spirit with continuous market data and customer information exchange among the team to bring strong value to the Organization and Sales Dept.

Experience, Skill and Competency required:

• 1-3 years of pre-sales, technical sales or sales of construction equipment (such as Forklift, Excavator, Drilling Rig, Crawler Cranes) in construction / engineering industry. Interested applicants who do not possess construction equipment sales background but have ability to demonstrate the competency to be successful on this role, are welcome to apply.
• Candidates with Diploma in Engineering related background will have an advantage.
• Entail strong problem-solving mentality to anticipate customers’ enquiries, help them find solutions and create good value to the business partnership.
• Demonstrate persistency, consistency and adaptability to strive for success.
• Exhibit good negotiation and communication skills to manage all parties’ interests.
• Possess self-motivation and confidence to excel in various business scenarios.
• Possess own car and with valid Singapore Class 3 driving license.

About the Role:

• Foster goal achievement, team building, communication, and overall performance in all operations areas and across sections.
• Develop plans to achieve safety and environmental goals and objectives and ensure an active and effective EH&S committee.
• Ensure the company is in compliance with all regulatory agency requirements as they relate to environmental health and safety in the following:
• Interface and collaborate with internal and external stakeholders in the development of cross departmental work.
• Lead development and maintenance of the company’s business continuity plans, to reduce risks and ensure rapid recovery of key business operations during any emergency disaster according to corporate guidelines.
• Assure Client facilities’ requirements are proactively planned, executed and maintained. Assure that facilities’ documentation, including design drawings, as-builds and specifications, are up to date and accurate.
• Develops and Oversees Operations Budget preparation, management, tracking and P&L forecast and actualization, and identifies opportunities to increase revenue and decrease costs
• Ensure tight milestones, KPIs and targets are met promptly.
• Develop necessary Planned Preventive Maintenance procedures for all the assets.
• Develops mid-and long-term Life Cycle Assets Replacement plans.
• Reviews and updates SOPs and processes to strengthen the FM Operations.
• Lead a team of maintenance staff to provide efficient and effective soft Facility Management services, Building-related equipment maintenance, M&E, Commercial and Estate Management services.
• Prepare and manage the budget and cyclical maintenance of Building Fabric & M&E Assets/Equipment at the clients' premises.
• Maintain effective and timely reporting processes and activities to the respective client.
• Dare to overcome challenges and adversities possess by clients.
• Recruit, manage and develop staff to meet departmental business needs
• Develop staff and manage performance to ensure the organization is effective and poised to strategically meet the challenges of the business.
• Build and maintain good relationship with clients and key stakeholders
• Take accountability and ownership of Workplace Safety &Health (WSH) standards and outcomes in building up a Safety Culture. Perform any other/related duties as required and directed/assigned.

About You:

• A recognized Diploma/Degree with 3 years relevant working experiences
• Candidates from Facilities Management / Construction Background is advantageous.

Why join Cushman & Wakefield?

As one of the leading global real estate services firms transforming the way people work, shop and live working at Cushman & Wakefield means you will benefit from;

• Being part of a growing global company;
• Career development and a promote from within culture;
• An organisation committed to Diversity and Inclusion

We're committed to providing work-life balance for our people in an inclusive, rewarding environment.

We achieve this by providing a flexible and agile work environment by focusing on technology and autonomy to help our people achieve their career ambitions. We focus on career progression and foster a promotion from within culture, leveraging global opportunities to ensure we retain our top talent. We encourage continuous learning and development opportunities to develop personal, professional and technical capabilities, and we reward with a comprehensive employee benefits program.

We have a vision of the future, where people simply belong.

That's why we support and celebrate inclusive causes, not just on days of recognition throughout the year, but every day. We embrace diversity across race, colour, religion, gender, national origin, sexual orientation, gender identity or persons with disabilities or protected veteran status. We ensure DEI is part of our DNA as a global community - it means we go way beyond than just talking about it - we live it. If you want to live it too, join us.

Assistance Operation Manager

Salary: 2500-3500 SGD/month

Job Type: Full Time Job

Period: Immediate Start

main responsibilities:

• Communication with customers / co-loader / overseas agent for export shipment arrangement
• Response to customer’s / co-loader / overseas agent’s email
• Planning console box to overseas
• Able handles declare all kinds of import / export permits
• Create job no / Key in shipment details / voucher & etc system
• Arrange / coordinate closely with all parties for delivery / pick up
• Ensure that all jobs are monitored / timely updated in system / Billing
• Any other ad hoc duties assigned.

General requirements:

• Qualification: Secondary School / O or N Level / Diploma
• 2-3 years of experience working in / freight forwarder or freight consolidation companies will be preferred.
• Proficiency in MS office
• Effective verbal communication and interpersonal skills
• Ability to learn fast and pays attention to details.

Scope Of Work

Manage and accountable for the Cleaning and minor hard FM repair or replacement such as sanitary, Light fitting and Fitting & Fixture for any contract as assigned by the Company, as and when.

Duties & Responsibility

• Provide leadership to his team assigned to perform the works required as stipulated by the Service Buyer.
• Maintain a high level of safe and work discipline within the team.
• Provide guidance, coaching and/or training to uplift the level of skill competency of the team.
• Ensure work process conformance with Standard Operation Practice (SOP)
• Achieve high level of performance standard as required by Service Buyer.
• To adopt progressive innovation to optimize work/ labour productivity.

Job Description:

· Developing and managing operational activities, including the monitoring of Workplace Safety and Health (WSH) strategies, and overseeing manpower, financial and resource plans.

· Day to day repair and maintenance job arrangement and yard operation management.

· Manage cost, quality and schedule, as well as health, safety and environmental activities for the site.

· Maximise productivity within the maintenance environment through sound scheduling and planning.

· Supervision the office team and review the job card and overtime to ensure all jobs are recorded and billed accordingly.

· Review invoices, quotation and efficiency of workers in perform their repair works.

Requirements:

· Minimum 2-3 years experience in heavy machinery industry.

· Technically background of Heavy machineries.

· Strong analytical and problem-solving abilities.

· Excellent communication and interpersonal skills.

Job Description:
We are looking for an experienced and strategic Senior Manager to lead and enhance the efficiency of our business operations. The successful candidate will oversee the daily operations of the company, ensure optimal performance, and contribute to the development and execution of strategic plans.

Key Responsibilities:

• Oversee and manage the day-to-day operations across various departments.
• Develop, implement, and monitor operational policies and procedures.
• Work closely with senior management to set and meet performance targets.
• Analyze processes and implement improvements to boost productivity and efficiency.
• Manage budgets, forecasts, and financial planning for operational needs.
• Lead, mentor, and motivate teams to meet business objectives and performance standards.
• Collaborate with other managers to optimize cross-departmental workflows.
• Ensure compliance with company policies and regulatory requirements.

Requirements:

• Bachelor’s degree in Business Administration, Management, or a related field (Master’s preferred).
• 8-10 years of experience in operations management or a similar role.
• Strong leadership, decision-making, and problem-solving skills.
• Proven track record of managing budgets and driving cost-efficiency.
• Excellent communication and interpersonal skills.
• Proficiency in business management tools and Microsoft Office Suite.

Benefits:

• Competitive salary.
• Comprehensive health insurance and paid leave benefits.
• Opportunities for leadership development and career advancement.
• Dynamic and collaborative work environment.
• Access to exclusive professional training and workshops.

Job Title

SHOP MANAGER

Occupation

MANAGER

Job Description & Requirements

Industry

Beauty salons and spas (including slimming, skin care and hair care centres)

Job Title

Senior Shop Manager

Occupation

SHOP SALES MANAGER

Job Description & Requirements

Roles & Responsibilities

• Responsible for overseeing the daily shop operations, making sure it runs smoothly and effectively
• Duties include motivating sales teams, creating business strategies, developing promotional materials for shop
• Guide shop's supervisors
• Create shop's objectives
• Make critical decisions
• Manage shop's budgets
• Oversee shop’s performance

Job Description:
We are seeking an experienced and proactive Assistant Manager to support and oversee business operations within the company. The Assistant Manager will assist department heads in implementing strategic plans, managing teams, and improving workflow efficiency to drive company success.

Key Responsibilities:

• Assist in planning, coordinating, and managing business operations to achieve company goals.
• Support the development and implementation of business strategies and policies.
• Supervise and guide team members, ensuring productivity and adherence to company standards.
• Analyze operational processes and provide insights for improvement.
• Prepare and present reports on performance and operational metrics.
• Collaborate with management to develop and execute projects.
• Act as a liaison between different departments to ensure seamless communication and workflow.

Requirements:

• Bachelor’s degree in Business Administration, Management, or a related field (Master’s preferred).
• 3-5 years of experience in a supervisory or management role.
• Strong leadership and team management skills.
• Excellent problem-solving, organizational, and analytical abilities.
• Effective communication and interpersonal skills.
• Proficiency in project management tools and Microsoft Office Suite.

Benefits:

• Competitive salary.
• Professional growth opportunities and potential for advancement to higher management roles.
• Comprehensive health insurance and paid leave benefits.
• A collaborative and supportive work environment.
• Access to professional training programs.